Pinnacle Systems NEXIS - 18.5 Maintenance Guide

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Avid NEXIS

Setup and Maintenance Guide

Version 2018.5

May 2018

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Avid NEXIS Setup and Maintenance Guide Version 2018.5 • Issue Date May 2018 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

iii

Using This Guide ................................................................................................................................ vii

Symbols and Conventions .................................................................................................................................. vii

If You Need Help................................................................................................................................................. vii

Accessing the Online Documentation ................................................................................................................ viii

Avid Training Services ....................................................................................................................................... viii

Chapter 1 Avid NEXIS System Overview .................................................................................................... 1

Avid NEXIS Platforms .......................................................................................................................................... 1

Supported Configurations .................................................................................................................................... 2

System Details ..................................................................................................................................................... 3

Engines and System Director Appliance....................................................................................................... 3

Controller Functions and Redundant Controller Operation ......................................................................... 12

Types of Controllers .................................................................................................................................... 12

System Director Functionality ..................................................................................................................... 15

Media Pack and System Drives .................................................................................................................. 16

Power Supplies .......................................................................................................................................... 19

Chapter 2 Connecting the Equipment....................................................................................................... 24

Rack Mounting Guidelines and Requirements................................................................................................... 24

Mounting the Engine or Avid NEXIS | SDA........................................................................................................ 24

Installing the Media Packs (E2, E2 SSD, E4) .................................................................................................... 28

Installing System and Media Pack Drives (E5, E5 NL) ...................................................................................... 28

Connecting Power to Equipment ....................................................................................................................... 29

Connecting the Hardware to a Switch................................................................................................................ 29

Enabling Link Aggregation ................................................................................................................................. 31

Chapter 3 Software Installation and System Setup ................................................................................. 34

System Setup Information.................................................................................................................................. 34

Understanding the Shared Name Space ........................................................................................................... 35

What is DNS? .................................................................................................................................................... 35

What is NTP?..................................................................................................................................................... 36

Installing and Setting Up the System ................................................................................................................. 36

Registering the Avid NEXIS and Downloading the Avid NEXIS Software .................................................. 36

Configuring the Computer’s IP Address...................................................................................................... 37

Installing the Software and Setting up the Avid NEXIS System.................................................................. 41

Upgrading an Engine ......................................................................................................................................... 44

Upgrading an Avid NEXIS System.............................................................................................................. 45

Chapter 4 Adding and Replacing Hardware ............................................................................................. 48

Collecting Logs for Customer Care.................................................................................................................... 48

Hardware Faults................................................................................................................................................. 48

About Drive Failures .......................................................................................................................................... 49

Identifying the Slot Number for a Failing or Failed Drive ................................................................................... 49

Removing the Bezel........................................................................................................................................... 50

Replacing a Drive............................................................................................................................................... 50

Removing a Drive (2U and 4U Chassis) ..................................................................................................... 51

Inserting a Drive (2U and 4U Chassis)........................................................................................................ 51

Removing a Drive (E5 and E5 NL).............................................................................................................. 51

Inserting a Drive (E5 and E5 NL) ................................................................................................................ 52

Adding Media Packs .......................................................................................................................................... 52

Adding a Media Pack to an Engine (2U and 4U) ........................................................................................ 53

Adding a Media Pack to an Engine (5U) ..................................................................................................... 53

Power Supply LEDs ........................................................................................................................................... 54

Replacing a Power Supply (2U and 4U) ............................................................................................................ 54

Replacing a Cooling Module (5U only) .............................................................................................................. 55

Replacing a Power Supply (5U)......................................................................................................................... 55

Installing a Redundant Controller....................................................................................................................... 56

About Controller Failures ................................................................................................................................... 58

Replacing a Controller................................................................................................................................. 58

Removing or Replacing a Chassis..................................................................................................................... 59

Adding an Engine to Your Infrastructure............................................................................................................ 60

Chapter 5 Specifications and Notices....................................................................................................... 62

Physical.............................................................................................................................................................. 62

Electrical and Power .......................................................................................................................................... 62

Altitude and Temperature .................................................................................................................................. 63

Shock, Vibration and Noise................................................................................................................................ 63

Approvals ........................................................................................................................................................... 64

Uninterruptible Power Supply (UPS).................................................................................................................. 64

Warnings and Cautions...................................................................................................................................... 65

Proposition 65 Warning...................................................................................................................................... 65

FCC Notice ........................................................................................................................................................ 65

Class A Equipment...................................................................................................................................... 66

Class B Equipment...................................................................................................................................... 66

Modifications ............................................................................................................................................... 66

Cables ......................................................................................................................................................... 66

Canadian Notice (Avis Canadien)...................................................................................................................... 66

Class A Equipment...................................................................................................................................... 66

Class B Equipment...................................................................................................................................... 66

LED Safety Notices............................................................................................................................................ 67

European Union Declaration of Conformity ....................................................................................................... 67

Disposal of Waste Equipment by Users in the European Union........................................................................ 68

Argentina Conformity ......................................................................................................................................... 69

Australia and New Zealand EMC Regulations................................................................................................... 69

Japan EMC Regulations .................................................................................................................................... 69

Class A Equipment...................................................................................................................................... 69

Korean EMC Regulations .................................................................................................................................. 69

Class A Equipment...................................................................................................................................... 69

Taiwan EMC Regulations .................................................................................................................................. 70

Index .................................................................................................................................................... 74

Using This Guide

The A vid® NEXIS™ media network provides a high-performance distributed file system that contains highcapacity shared media storage for workgroups of connected Avid

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

A user tip provides a helpful hint that can aid users in getting the most from their system.

n n

A shortcut shows the user keyboard or mouse shortcuts for a procedure or command.

> This symbol indicates menu commands (and subcommands) in the order you select them. For

example, File > Import means to open the File menu and then select the Import command.

editing workstations.

(Windows), (W indows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For

| (pipe character) The pipe character is used in some Avid product names, such as Interplay | Production. In this

If You Need Help

If you are having trouble using your Avid product:

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

sequences.

Courier Bold font identifies text that you type.

example, Command+Option+C or Ctrl+drag.

document, the pipe is used in product names when they are in headings or at their first use in text.

1. Retry the action, carefully following the instruc tions given for that task in this guide. It is esp ecially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. New information is available in the ReadMe PDF document, available online.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge

Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format and Help files where relevant. You can access the documentati on on the Knowledge Base page for your release. Download and install Acrobat Reader before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accomm odate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit

www .avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

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1 Avid NEXIS System Overview

The Avid NEXIS system is a shared storage solution for acquisition, creative, distribution, and archive media workflows. Avid network storage systems are built for media and entertainment. They enable multiple clients to share, capture, play, and edit video and audio media.

Clients access A vid NEXIS systems through external switch connections. The Avid NEXIS Management Console provides workspace and system management functionality.

This chapter provides an overview of the Avid NEXIS system and the basic function of each component. Other chapters in this guide describe how to install the system in a rack, connect the power and Ethernet cables, and configure the system.

Avid NEXIS Platforms

The Avid NEXIS system is available in the following hardware platforms. For more information, see “System

Details” on page 3.

Model Size Features

Avid NEXIS | PRO 2U One Controller, two 764W power supply/cooling modules (PCMs), two solid state

system drives, and one Media Pack (10 drives)

Avid NEXIS | E2 SSD 2U One Controller, two 764W power supply/cooling modules (PCMs), two solid state

system drives, and one SSD Media Pack (10 drives)

Avid NEXIS | E2 2U One or two Controllers, two 764W power supply/cooling modules (PCMs), two

solid state system drives, and one Media Pack (10 drives)

Avid NEXIS | E4 4U One or two Controllers, four 580W power supply/cooling modules, two solid state

system drives, and up to two Media Packs (20 drives) Empty drive slots must be covered with blank plates to maintain proper airflow and

cooling.

Avid NEXIS | E5 5U One or two Controllers with 40GbE NICs, two 2200W power supplies, two solid

state system drives, five fan modules, up to eight Media Packs (80 drives) and two spare media drives.

Avid NEXIS | E5 NL 5U One or two Controllers with 10GbE NICs, two 2200W power supplies, two solid

state system drives, five fan modules, up to eight Media Packs (80 drives) and two spare media drives.

Model Size Features

Avid NEXIS | SDA (System Director Appliance)

2U Server built from common hardware modules as other Avid NEXIS products.

Contains one or two Controllers, two 764W power supply/cooling modules, and two solid state system drives.

The A vid NEXIS | SDA does not provide media storage; the unused drive slots are covered with blank plates.

The A vid NEXIS | SDA must be used with any E-Series configuration of more than four Media Packs, and with all configurations that include an Avid NEXIS | E5 or Avid NEXIS | E5 NL.

Cannot be used with Avid NEXIS | PRO.

Supported Configurations

The Avid NEXIS hardware can be configured into a single shared storage system, using a single name space, in any of the following ways.

Configurations with an Embedded System Director

All configurations running an embedded System Director use the Avid NEXIS | FS Foundation license.

Avid NEXIS Model Functionality

Avid NEXIS | PRO Provides media storage and runs the System Director. Can manage up to four Media Packs (four

Avid NEXIS | PRO Engines). Avid NEXIS | PRO cannot be combined with Avid NEXIS E-series (Enterprise class) Engines or

the System Director Appliance Supports up to 30 connected clients, 24 of which can be active at the same time

Avid NEXIS | E2 SSD Provides media storage and runs the System Director. Can be combined with Avid NEXIS | E2,

Avid NEXIS | E2 SSD, and Avid NEXIS | E4, up to a total of four Media Packs. For more than four Media Packs deploy a Avid NEXIS | SDA.

Avid NEXIS | E2 SSD cannot be combined with Avid NEXIS | PRO Engines.

Avid NEXIS | E2 System Director runs on the Avid NEXIS | E2 Engine, which also provides storage. Can be

combined with Avid NEXIS | E2, Avid NEXIS | E2 SSD and Avid NEXIS | E4, up to a total of four Media Packs. For more than four Media Packs deploy a Avid NEXIS | SDA.

Supports up to 40 clients.

Avid NEXIS | E4 System Director runs on the Avid NEXIS | E4 Engine, which also provides storage. Can be

combined with Avid NEXIS | E2, Avid NEXIS | E2 SSD and Avid NEXIS | E4, up to a total of four Media Packs. For more than four Media Packs deploy a Avid NEXIS | SDA

Supports up to 40 clients.

Configurations with an External System Director (System Director Appliance)

The Avid NEXIS | SDA runs the System Director (but does not provide media storage) for configurations that exceed the limits of the embedded System Director. The Avid NEXIS | SDA uses either the Avid NEXIS | FS Extended license or the Avid NEXIS | FS Advanced license, depending on how many Media Packs or clients you want to manage. See the Avid NEXIS ReadMe for license details.

An Avid NEXIS | SDA cannot be used with Avid NEXIS | PRO.

Engine Protection (Media Mirroring) Configurations

Mirrored Workspaces protect against the failure of an entire Engine (all of its Media Packs) by dup li cating (or mirroring) the Workspace data onto other Media Packs in separate Engines. In the event of an Engine failure, the Workspace remains usable with no data loss.

Mirrored Workspaces are supported in the following configurations:

• Avid NEXIS | SDA and at least three Avid NEXIS | E2 Engines

• Avid NEXIS | SDA and at least three Avid NEXIS | E4 Engines

• Avid NEXIS | SDA and at least three Avid NEXIS | E5 Engines All the Engines in the configuration must have the same number and capacity of Media Packs, and all must be

running Avid NEXIS | FS version 7.0 or higher. All of the Media Packs must be added to the same Storage Group, which then becomes mirror capable. In the Management Console on the Storage Groups page, when the Storage Group contains the correct number of Media Packs in equivalent Engines, the Mirror Capable column displays a Yes.

Mirror ed Workspaces are not supported on systems running an embedded System Dir ector, Avid NE XIS | E2 SSD,

or Avid NEXIS | E5 NL.)

For more information, see the Avid NEXIS Administration Guide.

System Details

The Engines and the System Director Appliance are described in more detail in the following sections.

Engines and System Director Appliance

The Avid NEXIS Engines and the System Director Appliance are rack-mountable units housing the other system components (drives, Controllers, and power supplies). If a component fails, the system is designed to remain operational while you replace it. Do not shut down an Engine or the System Director A ppliance befo re replacing a failed part.

Data passes between the Engine and clients through a switch connected to the Engine with one or more 10 Gb or 40 Gb Ethernet connections. These connections provide clients access to the data on the media drives.

Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | PRO Engine Front View

The front of the 2U chassis has a removable bezel (not shown). Removing the bezel allows access to the drive slots. This Engine supports one Media Pack (10 drives) for media storage and two syst em drives. As shipped from Avid, the system drives occupy the first two slots (0 and 1). Drive slot numbering is shown below.

System Director Appliance Front View

The front of the System Director A ppliance has a remo vable bezel (not shown). Removing the bezel allow s access to the drive slots. The System Director Appliance supports two system drives. As shipped from Avid, the system drives occupy the first two slots (0 and 1). The empty slots are covered with blank plates for proper airflow and cooling.

Avid NEXIS | PRO Rear View

The rear of the chassis provides access to the Controller and PCMs. Avid NEXIS | PRO comes with either 2TB or 4TB drives, in one of the following configurations:

• 2TB SAS drives, Controller in top slot (slot 0)

• 4TB SATA drives, Controller upside down in bottom slot (slot 1)

In Avid NEXIS | PRO with 4TB drives, the Controller must always be in the bottom slot, and must be installed

upside down for the internal connectors to align correctly.

Avid NEXIS | PRO with 2TB SAS Drives

In an Avid NEXIS | PRO with a Media Pack of 2TB SAS drives, the Controller is located in slot 0 (top slot), as shown.

Avid NEXIS | PRO Controller in Slot 0 (for 2TB SAS Drives)

Avid NEXIS | PRO with 4TB SATA Drives

In an Avid NEXIS | PRO with a Media Pack of 4TB SATA drives, the Controller is always located in slot 1 (the bottom slot), and is installed upside down so the internal connectors align correctly. An Avid NEXIS | PRO with 4TB drives can use one of two types of Controllers, as shown.

Avid NEXIS | PRO Controller in Slot 1 (for 4TB SATA Drives)

Rear View Features of Avid NEXIS | PRO

Component Notes

Power Supply/Cooling Modules (PCM)

Controller Avid NEXIS | PRO (2TB drives)—Uses one Controller in slot 0 only

764W power supply and cooling fan modules. The left power supply is numbered 0, the right is numbered 1, in event and error messages.

A vid NEXIS | PRO (4TB drives)—Uses one Controller in slot 1 only, upside down (can be one of two types of Controllers)

Redundant controllers not supported

Avid NEXIS | E2, Avid NEXIS | E2 SSD, and Avid NEXIS | SDA Rear View

The rear of the chassis provides access to the Controllers and the PCMs. In Avid NEXIS | E2 and Avid NEXIS | SDA the Controller is in slot 0 (top slot).

Avid NEXIS | E2 and Avid NEXIS | SDA Rear View

In Avid NEXIS | E2 SSD the Controller must be in slot 1 (bottom slot), upside down.

Avid NEXIS | E2 SSD Rear View

Rear View Features of Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | SDA

Component Notes

PCM (Power/Cooling Module)

Storage Controller Avid NEXIS | E2 SSD uses only one Controller, which must be upside down in slot 1 (bottom

Avid NEXIS | E4 Front View

The front of the Engine has a removable bezel (not shown). Removing the bezel allows access to the drive slots. The Avid NEXIS | E4 Engine supports two Media Packs (10 drives each) for media storage and two system drives. As shipped from Avid, the system drives occupy the first two slots in the Engine (0 and 1). Drive slot numbering is shown below.

The drives in the Avid NEXIS | E4 Engine are numbered from top left (0) to bottom right (23), as shown.

764W power supply and cooling fan modules. The left power supply is numbered 0, the right is numbered 1, in event and error messages.

slot). Avid NEXIS | E2 and Avid NEXIS | SDA can use one or two (redundant) Controllers. The

second Controller is upside down in slot 1 (bottom slot).

Avid NEXIS | E4 Rear View

The rear of the Avid NEXIS | E4 provides access to the Controllers and the PCMs. If you use a redundant Controller, it must be installed in the third slot from the top (slot 2), as shown.

Rear View Features of Avid NEXIS | E4

Component Notes

Power/Cooling Module (PCM)

Storage Controller In a single Controller configuration, it must be installed in the top slot (identified in error and status

Four 580W PCMs (as viewed from the rear, PCM 0=top left, PCM 1=top right, PCM 2=bottom left, PCM 3=bottom right)

messages as Controller 0). If a redundant Controller is installed, they divide the system services between them. If one

Controller fails, the services fail over to the other. The redundant Controller is identified as Controller 1.

Control Panel for all 2U and 4U Chassis and the System Director Appliance

The following figure shows the control panel on the left side of the chassis on all of the following:

• Avid NEXIS | E2

• Avid NEXIS | E2 SSD

• Avid NEXIS | E4

• Avid NEXIS | PRO

• System Director Appliance

Control Panel Features: All 2U and 4U Chassis

Control Panel Features on all 2U and 4U Chassis

Description Status/Purpose

System Power LED Green when system is on (operational).

Amber when system is in standby mode (not operational).

Module Fault LED Amber when there is a system hardware fault. In that case, another LED on the faulty component

may be lit. Logical Fault LED Amber when something other than the enclosure management system (usually a driv e) fails. Enclosure ID Display Displays the enclosure identification number (optional; useful with multiple enclosure systems)

Avid NEXIS | E5 and Avid NEXIS | E5 NL Engine Front View

On Avid NEXIS | E5 and Avid NEXIS | E5 NL, the bezels are attached at the factory and do not need to be removed for any system maintenance procedures.

Avid NEXIS | E5 and Avid NEXIS | E5 NL Engine Front View Features

Item Description

Drive drawer and sideplane status panel (two on each drive drawer)

Engine status and control panel Indicates the overall status and fault conditions of the Engine. For details, see “Avid

The LED lights when a drive has failed, indicating the drawer and slot of the drive. For details, see “Avid NEXIS | E5 and Avid NEXIS | E5 NL Drive Drawer and Sideplane

Status Panel” on page 10.

NEXIS | E5 and Avid NEXIS | E5 NL Engine Status and Control Panel” on page 9.

Avid NEXIS | E5 and Avid NEXIS | E5 NL Engine Status and Control Panel

Avid NEXIS | E5 and Avid NEXIS | E5 NL Status/Control Panel Features

Description Status/Purpose

Enclosure ID display Displays the enclosure identification number (optional; helps you locate the engine in a

high-density rack or cabinet populated with several other similar systems). Input Switch Sets the Enclosure ID display. Power On/Standby Green when system is on (operational).

Amber when system is in standby mode (not operational). Module Fault indicator Amber when there is a system hardware fault. In that case, another LED on the faulty

component may be lit.

Description Status/Purpose

Logical Status indicator When lit, indicates that a drive has failed. T o determine the location of the failed drive, see

the drive status indicator panels on the Engine. T op Drawer fault indicator When amber, indicates a fault in the top drawer (drive, cable, or fan). Bottom Drawer fault indicator When amber, indicates a fault in the bottom drawer (drive, cable, or fan)

Avid NEXIS | E5 and Avid NEXIS | E5 NL Drive Drawer and Sideplane Status Panel

Avid NEXIS | E5 and Avid NEXIS | E5 NL Drive Drawer and Sideplane Status Features

Description Status/Purpose

Sideplane and Power OK Green when the sideplane card is working and there are no power problems Sideplane Fault Amber if a drive has failed Logical Fault Flashes amber if one or more RAID sets have failed drives Cable Fault Amber if the cable between the drawer and the back of the enclosure has failed Activity bar graph Shows the amount of data I/O from zero segments lit (no I/O) to all six segments lit

(maximum I/O)

Avid NEXIS | E5 and Avid NEXIS | E5 NL Rear View

The rear of the A vid NEXIS | E5 and Avid NEXIS | E5 NL provides access to the Controller, power supplies, and fans. In a single-Controller configuration, the Contro ller must be inst alled in t he left-ha nd slot (Con troller 0 in the figure below).

Avid NEXIS | E5 and Avid NEXIS | E5 NL Rear View Features

Component Notes

Controller 0, Controller 1

fans 0 through 4 Five cooling fans, identified in error and status messages as 0 (left) through 4 (right) PSU 0, PSU 1 Po wer supply modules, identified in error and status messages as 0 (left) and 1 (right)

If only one controller is present, it must be installed in the left slot. Controllers are identified in error and status messages as 0 (left) and 1 (right).

If a redundant Controller is installed, they divide the system services between them. If one Controller fails, the services fail over to the other. The redundant Controller is identified as Controller 1.

Avid NEXIS | E5 NL comes with a QSFP to SFP+ adapter to connect 10GbE SFP+ optics or cables to a switch.

Avid NEXIS | E5 and Avid NEXIS | E5 NL Drive Numbering

The Avid NEXIS | E5 and Avid NEXIS | E5 NL has two drawers for the system and Media Pack drives. Drive numbering is shown in the following figure.

Controller Functions and Redundant Controller Operation

The Controller provides the software management functionality, in some cases including the System Director (in Engines with an embedded System Director and on the System Director Appliance).

The system can run with only one Controller (single controller configuration) or two (redundant controller configuration), which provides high availability.

If two Controllers are present, they divide the system services between them.

Both Controllers are active at the same time; there is no Active and Standby designation.

If one entire Controller fails, the System Director service (and other services) can fail over to the other one while the system keeps running. However, failover does not occur if the network connection to a Controller fails. Failover occurs only between Controllers in the same physical chassis, never between Controllers in different chassis.

The Controllers are turned on when the power supplies are on.

Types of Controllers

Depending on your Avid NEXIS model, the Engine or System Director Appliance supports one or two of the following Controllers.

Supported

Avid NEXIS Model Controller Type

Avid NEXIS | PRO (2TB SAS drives)

Avid NEXIS | PRO (4TB SATA drives)

Avid NEXIS | E2 Controller 10 Both (Controller

Avid NEXIS | PRO Controller (no label)

Controller 10 1 (bottom) only,

Slot(s) Technical Details

0 (top) only Four cores with 16GB memory.

1 (bottom) only, upside down

upside down

in bottom slot is upside down)

Supports a 10GbE switch connection.

Four cores with 16GB memory. Supports a 10GbE switch connection.

Six cores with 16GB memory. Supports a 10GbE switch connection.

Supports Dual Controllers?

Yes

Avid NEXIS Model Controller Type

Supported Slot(s) Technical Details

Supports Dual Controllers?

Avid NEXIS | E2 SSD Controller E2 | SSD 1 (bottom) only,

upside down

Avid NEXIS | E4 Controller 20/SDA Controller 0 and 2 Eight cores with 32GB memory.

Avid NEXIS | SDA Controller 20/SDA Controller Both (Controller

in bottom slot is upside down)

Avid NEXIS | E5 Controller 80 Both (Left and

right slots)

Avid NEXIS | E5 NL Controller E5 NL Both (Left and

right slots)

Six cores with 16GB memory. Supports a 40GbE switch connection.

Supports a 10GbE switch connection. Eight cores with 32GB memory.

Supports a 10GbE switch connection.

Twelve cores with 128GB memory. Supports a 40GbE switch connection.

Twelve cores with 128GB memory. Supports a 10GbE switch connection.

You can optionally orde r and insta ll a redun da nt Controller for certain Avid NEXIS Engines and the System Director Appliance. If ordered at the same time, it is shipped with the Engine but not factory installed.

Controller for Avid NEXIS | PRO

A vid NEXIS | PRO chassis wi th 2TB drives and some chassis with 4TB drives use a Controller with the following features. Callouts shaded gray are not used but are identified for reference.

Yes

Avid NEXIS | PRO Controller Features

Component Notes

USB Connectors (Shown for reference only. Not used) Switch Connector QSFP 10GbE port to connect to a network switch. See “Connecting the Hardware to a

Switch” on page 29.

Component Notes

Power/OK, Fault, and ID LEDs

POST LEDs (Shown for reference only.) Serial Port (Shown for reference only. Not used) Management Interface Port

(left port only)

SAS Port (Shown for reference only. Not used)

Power/OK: Green when the controller is operating correctly. Flashing green indicates a controller VPD error.

Fault: Amber when the controller has a fault. ID: Blue when the controller is being identified.

1GbE port for connecting the Controller to a laptop or other computer to install the NEXIS software and initially configure the system. Default IP address is 169.254.10.10.

The port LEDs indicate status as follows: Right side:

• Steady green: Link is active

• Flashing green: Network activity Left side—Network speed:

• Yellow: 1000Mb/s

• Green: 100Mb/s

• Off: 10Mb/s

Controller for Avid NEXIS E-Series, System Director Appliance, and Avid NEXIS | PRO with 4TB Drives

The Controller in Avid NEXIS E-Series engines and Avid NEXIS | SDA, and Avid NEXIS | PRO with 4TB driv es look the same except for the label that identifies the controller type, and which slot it is in.

Features that are not identified in the figure and table are not used in the Avid NEXIS implementation. Do not

connect anything to unidentified ports.

Avid NEXIS E-Series Controller Features

Description Purpose

Management Interface port, Interconnect Interface port

Power/OK, Fault, and ID LEDs Power/OK: Green when the controller is operating correctly. Flashing green

POST LEDs Shows the boot progress of the controller. If the controller fails to boot, the LEDs

The Management Interface port is used to connect to a laptop or other computer to install the Avid NEXIS software and initially configure the system. Default IP

address is 169.254.10.10.

The port has the following LEDs: Right side:

• Steady green: Link is active

• Flashing green: Network activity Left side—Network speed:

• Yellow: 1000Mb/s

• Green: 100Mb/s

• Off: 10Mb/s The Interconnect Interface port is used to connect two Controllers. See “Installing a

Redundant Controller” on page 56.

indicates a controller error. Fault: Amber when the controller has a fault. ID: Blue when the controller is being identified.

show the stage in which the error occurred.

Controller identification label Indicates the Controller type, which specifies in which Engine it can be used. See

Controller Release Latch Disconnects the Controller from the backplane for removal from the Engine (see

Data Interface ports (SFP+) Connects the Engine or System Director Appliance to a network switch (see

System Director Functionality

The System Director maintains all information about the file system. The System Director is either embedded on a Controller in an Engine, or runs separately on a System Director Appliance. In any Avid NEXIS configuration, there is only one System Director. If the System Director is embedded, the first Engine configured in a multiEngine system runs the System Directo r fo r th e enti re system.

The embedded System Director can manage up to four Media Packs. The System Director Appliance can manage more than four Media Packs, up to the limit described in the Avid

NEXIS ReadMe, with either the Avid NEXIS | FS Extended license or the Avid NEXIS | FS Advanced license. The System Director Appliance cannot be used with an Avid NEXIS | PRO.

“Types of Controllers” on page 12 for more information.

“About Controller Failures” on page 58).

“Connecting the Hardware to a Switch” on page 29).

For a single port connection to a switch, use the left port (gx0). If using link aggregation (NIC teaming), connect both ports (gx0 and gx1) to one or more switches.

The System Director:

• Manages the metadata by storing directory information and file attributes.

• Provides a location to coordinate fil e access modes (read /write), file locking , range lock ing, performance data

collection, logging, file lookup, and directory change tracking for client systems.

• Provides the following information:

- Identity of all connected storage systems

- Information about the drives, power, cooling and Controllers in the configuration

- Names of workspaces

- Lists of users and groups within the system

The System Director does not store client data (media files); these are stored on the Media Packs (drives) within one or more Engines. System Director metadata is mirrored on the system drives in the Engines or in the System Director Appliance.

System Directors, workgroup servers, and clients must all be synchronized with a common time of day. For information on setting the Network Time Protocol (NTP), see “Software Installation and System Setup” on

page 34.

Media Pack and System Drives

A Media Pack is a set of 10 drives, all of which are the same capacity and type. The following table lists the Media Pack drives supported in Avid NEXIS Engines.

Drive Type Capacity Supported Engines

HDD 2TB A vid NEXIS | E2

Avid NEXIS | E4 Avid NEXIS | E5

A vid NEXIS | PRO HDD 4TB A vid NEXIS | PRO HDD 6TB A vid NEXIS | E2

Avid NEXIS | E4

Avid NEXIS | E5 HDD 12TB A vid NEXIS | E5 NL SSD 960GB A vid NEXIS | E2 SSD SSD 1920GB A vid NEXIS | E2 SSD

When replacing a failed drive in a Media Pack, make sure to use a drive of the same capaci ty as, or lar ger than, the others in the Media Pack. For more information, see “Replacing a Drive” on page 50 and the Avid NEXIS Administration Guide.

Avid NEXIS Engines and the System Director Appliance also have two SSD system drives, of the following minimum partition size (SSD capacity):

Capacity Where Used

200GB Avid NEXIS | PRO

Avid NEXIS | E2 Avid NEXIS | E4

400GB Avid NEXIS | SDA

Avid NEXIS | E2 SSD

800GB Avid NEXIS | E5

Avid NEXIS | E5 NL

If a system drive fails, Avid reserves the right to send a replacement of a size that meets or exceeds the minimum

partition requirements.

Avid NEXIS SSD system drives cannot be removed from one system and used as a replacement in another system. The system drives are initialized as a mirrored pair during the manufacturing process. A new, replacement SSD from Avid has not been initialized in an Engine and is the only safe replacement for a failed system drive.

The System Director, whether running on an Engine or in the System Director Appliance, uses the system drives for metadata, startup files, and other system files. The Engine or System Director Appliance can run with one failed system drive. Avid recommends replacing it as soon as possible.

Typically, the system drives occupy slots 0 and 1, and the Media Pack drives use the remaining slots. Drives are labeled as follows:

Label Description

System drive and SSD Media Pack drive labels include the capacity, the letters SS for solid state, and a manufacturer serial number.

HDD Media Pack drive labels include the capacity, the abbreviation 7K2 indicating the drive speed (7200 RPM), and a manufacturer serial number.

SSDs (used as system drives in all Engines and as Media Pack drives in Avid NEXIS | E2 SSD) are physically

2.5” but are in a 3.5” carrier, like the HDDs.

Drives in the 2U, 4U Chassis and Avid NEXIS | SDA

The drives used in the 2U and 4U chassis and Avid NEXIS | SDA have a lock indicator and two LEDs that show the drive status, explained in the following figu re and tab le.

2U and 4U Drive Features

Feature Status Indicator

Power and activity LED Off—No power

Blinking—I/O activity

Status and identification LED Blinking 1second on, 1 second off—To identify the drive

On—Drive failed Off—OK

Drives in the 5U Chassis

The drives in the Avid NEXIS | E5 and Avid NEXIS | E5 NL Media Packs have one LED that indicates a drive failure.

Leave failed drives in place until you have a replacement so you maintain the proper airflow. Obtain a replacement as soon as possible.

Power Supplies

Depending on your Avid NEXIS model, the Engine or System Director Appliance has the following number and type of power supply/cooling modules (PCMs) or power supply units (PSUs):

• Two 764W PCMs with integrated fans—All 2U chassis

• Four 580W PCMs with integrated fans—Avid NEXIS | E4

• Two 2200W PSUs and five separate fans—Avid NEXIS | E5 and Avid NEXIS | E5 NL The PCMs or PSUs are turned on when the power cord is plugged in and the power sw itc h is on . They operate as

follows:

Chassis Operation

Avid NEXIS | PRO, Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | SDA

1+1 redundant configuration, meaning the system remains running even if one PCM fails. For maximum protection from power loss, both PCMs must be plugged in to separate

electrical circuits or separate UPS devices and turned on. With both PCMs plugged in and turned on, the system balances its power needs between them. If one PCM fails, the system can continue operating.

Avid NEXIS | E4 2+2 redundant configuration, meaning the system remains running even if any two PCMs

fail. For maximum protection from power loss, each pair of PCMs must be plugged in to separate

electrical circuits or separate UPS devices (for example, two on circuit A and two on circuit B), and all must be turned on. With all four PCMs plugged in and turned on, the system balances its power needs among them.

Avid NEXIS | E5 and Avid NEXIS | E5 NL

1+1 redundant configuration, meaning the system remains running even if one PCM fails. Engine can run with only two of the five fans. Leave failed power supplies or fans in place until the replacement is ready to be installed to

maintain proper airflow and cooling.

764W PCM (All 2U Chassis including System Director Appliance)

The bottom two LEDs, marked with battery icons, are not used.

580W PCM (Avid NEXIS | E4)

The LEDs on the 580W PCM work together to indic ate overall module status; in the following t able, for each row, all the LEDs must be in the listed state for the definition to apply.

580W Power Supply LED States

AC Fault Fan Fault Power/Module OK DC Fault Definition

For readability, a series of dashes (---) means the LED is OFF.

--- --- --- --- No AC power on any PCM On --- --- On No AC power on this PCM

--- --- On --- AC present; PCM OK

--- --- On On PCM fan speed is outside acceptable limits

--- --- --- --- PCM fan has failed On On --- On PCM fault (over temperature, over voltage, or over

current)

--- --- Flashing --- Standby mode Flashing Flashing --- Flashing PCM firmware download in progress

2200W PSU (Avid NEXIS | E5 and Avid NEXIS | E5 NL)

2200W PSU Details

2200W PSU LED Status

PSU Fail (Amber)

AC Fail (Amber)

Power OK (Green) Status

Off Off Off No AC power to either PSU On On Off PSU present but not supplying power Off Off On Mains AC present, switch on. This PSU is providing power Off Off Flashing AC power preset, PSU in standby mode (other PSU is providing

power) Flashing Flashing Off PSU firmware download in progress On On Off PSU alert state (usually due to reaching critical temperature)

2200W PSU LED Status

PSU Fail (Amber)

Off On Off Mains AC to this PSU is missing (This PSU is on standby, other

On On On GEM software has lost communication with PSU On --- Off PSU has failed

AC Fail (Amber)

Power OK (Green) Status

PSU is OK)

Avid NEXIS | E5 and Avid NEXIS | E5 NL Fans

Avid NEXIS | E5 and Avid NEXIS | E5 NL Fan LED Status

Fan OK (Green)

--- --- Off Fan OK

--- --- On Co mmunication lost with fan module controller

--- --- On Reported fan speed is out of tolerance On Off --- Fan and battery OK Flashing Off --- Battery charging Off On --- Battery fault On --- Off PSU has failed

Battery fault (Amber)

Fan fault (Amber) Status

Leave failed power supply or cooling modules in place until you have a replacement so you maintain the proper airflow. Obtain a replacement as soon as possible.

2 Connecting the Equipment

This chapter explains how to rack mount and connect the system hardware.

Rack Mounting Guidelines and Requirements

Avid recommends installing the Avid NEXIS hardware in a rack, using the following guidelines:

• If installed in a closed or multi-unit rack assembl y , the operat ing ambient temperature of the rack environment

might be greater than room ambient. Make sure the rack environment is compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Avoid uneven mechanical loading.

• Make sure your rack enclosure is stable enough to prevent tipping over if using extending sliding rails.

• Follow the equipment nameplate ratings to av oid ove rl oad in g the circuits.

• Maintain reliable grounding of rack-mounted equipment, especially regarding supply connections other than

direct connections to the branch circuit (for example, power strips).

• A vid airflow is from the front of the enclosure to the rear . Make sure nothing blocks airflow to the front panel

surface and the rear.

• For normal operation, maintain approximately 2 feet (0.6 meters) of open space in front of and behind the

rack. This allows free access to the components in the rack for operating changes or adjustments. For service, maintain approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack. This allows for the removal of any component that needs to be replaced.

• Allow at least 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.

To ensure the stability of the rack enclosur e, install the heaviest equipment in the lower sections of the rack enclosure. Install lighter equipment in the middle and upper sections.

For information about power specification and dimensions see “Specifications and Notices” on page 62 .

Mounting the Engine or Avid NEXIS | SDA

The A vid NEXIS Engines are d esigned for 19-inch (483-mm) rack configurations and need the foll owing amounts of space in the rack:

Avid NEXIS Model Rack Units Required

Avid NEXIS | E2 Avid NEXIS | E2 SSD Avid NEXIS | PRO Avid NEXIS | SDA

Avid NEXIS | E4 4

Avid NEXIS Model Rack Units Required

Slide adjustment screws

Round pegs

Bracket rail

Avid NEXIS | E5 Avid NEXIS | E5 NL

The rack mount kit can accommodate racks with round, square, or threaded holes, sometimes called broadcast racks. Installation instructions are included on a decal located on the side of one of the bracket rails.

Do not lift the Engine by the handles on the power supply units, cooling modules or Controller – they are not designed to support the weight of the entire system.

Avid recommends that two people lift the Engine, especially when installing in upper rack units.

To mount a 2U or 4U chassis in the rack:

1. Install the mounting rails using the instructions on the attached label.

2. If you have a redundant Controller, insert it fully into the chassis before installing the chassis in the rack.

3. Slide the chassis onto the mounting rails and secure to the rack using the two supplied screws.

4. Insert the Media Pack drives into the empty drive slots (see “Installing the Media Pa cks (E2, E2 SSD, E4)” on

page 28).

5. Remove the plastic end cap covers from the front of the chassis. (These cover the screws that secure the chassis to the rack in the absence of a bezel.)

6. Attach the bezel to the front of the chassis.

To mount a 5U chassis in the rack:

1. (Option) If using racks with threaded holes, unscrew and remove the five round pegs on each end of the bracket rail.

2. Loosen the four slide adjustment screws so to adjust the bracket rail to the depth of your rack. The adjustment screws are highlighted in a colored circle around the screw.

3. Position the bracket rail between your rack mount rai ls and a djust the length of the br acket so that it meet s the inside of both the front and rear rails as shown in the following figure.

4. Secure the bracket rail to the front and rear mounting rails using either the screws that come with the rack

Rack mount screws

Bracket rail

Rack enclosure Mounting rails

mount kit of your rack screws (five screws in the front and the rear).

Leave the top holes on the front of the rail empty so you can use those holes to secure the Engine to keep it from

sliding forward once racked.

5. Tighten the four slide adjustment screws.

6. Repeat steps 1 through 5 to install the other bracket rail on the opposite side of the rack.

7. Make sure that the media drives are not installed in the Engine.

8. With an assistant, lift the Engine and place the rear of the En gine o nto the brack ets as shown in the fo llow ing figure.

9. Position the bracket extender on the outside of the rear mounting rail so that the sliding nut in the bracket extender inserts into the rack mounting tab on the Engine. Using the short screws included in the rack mount kit, secure the bracket extender to the rack mounting tab on the Engine as shown in the following figure.

The rack mount kit provides two sets of bracket extenders: a long pair and short pair. Use the pair of bracket extenders that are most appropriate for your rack. For shallower racks use the longer bracket extenders.

10. Using the screws from the rack mount kit, secure the Engine to the front of the rack through top and bottom

Bracket extender

Rack mounting tab

Sliding nut

Plastic covers

Plastic end caps

holes of the plastic end caps as shown in the following figure.

11. Using the screws from the rack mount kit or screws you supply, secure the rear stabilizer brackets to the rear rack mount rails through top and bottom holes in the extender bracket as shown in the preceding figure.

12. Snap the left and right plastic covers over the plastic end caps on the front Engine as shown in the preceding figure.

Installing the Media Packs (E2, E2 SSD, E4)

A Media Pack consists of ten drives. See “Media Pack and System Drives” on page 16 for more information. You can optionally install up to two spare media drives in Avid NEXIS | E4 Engines.

To install the Media Pack (and optional spare) drives:

1. Make sure the anti-tamper lock is not engaged (see “Media Pack and System Drives” on page 16). The red lock indicator is visible if the lock is engaged. Unlock the drive using a screwdriver with a Torx T20 bit by rotating the lock counterclockwise until the lock indicator is completely hidden.

2. Insert the drive into the slot, with the lock mechanism facing left.

3. Push the drive in until the release latch starts to pull inward.

4. Push the release latch in you hear it click shut.

5. Lock the drive with the Torx T20 bit; make sure the red lock icon is fully visible in the viewing window.

Installing System and Media Pack Drives (E5, E5 NL)

The Avid NEXIS | E5 or Avid NEXIS | E5 NL comes with at least four Media Packs. The system drives are preinstalled in the Engine.

An E5 chassis supports between four (minimum) and eight Media Packs, and up to two (optional) spare drives. For correct airflow, the chassis must contain at least four Media Packs, the two system drives, and two spare media drives.

If starting with fewer than eight Media Packs, populate the front rows of both drawers first (starting wi th the top drawer). Insert any spare drives in the slots immediately after the last Media Pack drive.

As you purchase and install more Media Packs and spares, fill the slots in the remaining rows.

To install the Media Pack drives:

1. Open the top drawer.

2. Install 20 of the Media Pack drives into slots 1 through 20. Push each dri ve downwards and hold it down while sliding the drive carrier plate in the direction shown in the following figure. This locks the drive in place.

3. Close and lock the dr awer.

4. Open the bottom drawer.

5. Install the remaining 20 Media Pack drives, and any optional spares, in slots 43 through 62. These are the rows of slots closest to the front of the Engine in the bottom drawer.

6. Close and lock the dr awer.

Connecting Power to Equipment

Two 10A power cables (North America standard) are shipped with all Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | E4, Avid NEXIS | PRO, and Avid NEXIS | SDA systems. You might need to obtain power cords from your local reseller or support depot suitable for your locale.

The Avid NEXIS | E5 or Av id NEXIS | E5 NL Engine comes with two C19 to C20 power cables in the shipping box. The C19 end is a female connector which plugs into the power supply on the Engine. The C20 end is a male connector, which plugs into a Power Distribution Unit (PDU) with C19 style connectors.

For information about the APC input), see: http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=AP9570

Avid does not recommend any specific vendor or model of PDU. A PDU is a rack mount ready, high current power strip that can offer a variety of plug types. Purchase a model that suits the needs of the equipment in your rack.

Basic Rack PDU with C19 208-240V outputs and a twist lock NEMA LP6-30

For the A vid NEXIS | E5 or Avid NEXIS | E5 NL, connect each power supply in the Engine to a different 30-amp circuit. This allows the system to continue running if one circuit fails.

Plug the power cords into the power supplies on the back of the Engine (and the back of the Avid NEXIS | SDA, if using one) and then plug the other e nds into power ou tlets on separa te circuits. If they a re not already in th e ON position, turn on the switches on the power supplies.

The system takes a few minutes to perform some internal processes before the fans start running.

Connecting the Hardware to a Switch

Basic Switch Connections

See the Avid NEXIS Network and Switch Guide for the currently supported switches, cables, and transceivers for use with an Avid NEXIS Engine or the Avid NEXIS | SDA.

You must connect each Engine and, if applicable, the Avid NEXIS | SDA, to supported switches, which must be networked together. You cannot set up the Engine or the Avid NEXIS | SDA until they are connected to suitable switches in your network.

Connect the Engine or Avid NEXIS | SDA to a suitable switch, as follows:

Use a 10GbE Switch with: Use a 40GbE Switch with:

The following figures show sample connections between an Avid NEXIS Engine and a switch.

All the Avid NEXIS | E-Series Controllers and some models of Avid NEXIS | PRO use the same port to connect to

a switch. The following figures are examples only; your configuration may vary depending on how many Controllers are installed, how many switches you are connecting to, and whether LACP is enabled.

10 Gb Network Connection from Switch to Avid NEXIS | PRO Controller

Avid NEXIS | E2 SSD Avid NEXIS | E5

10 Gb Network Connection from Dell N3024 Switch to Avid NEXIS E-Series Controller (E2 Shown)

40 Gb Network Connections from Cisco Nexus 9372PX Switch to Avid NEXIS | E5

Avid NEXIS | E5 NL connects to a 10GbE switch. Use the supplied QSFP to SFP+ adapter, shown below.

Enabling Link Aggregation

In A vid NEXIS v7.0 and higher, you can enable link aggregation (also calle d redundant networki ng, NIC teaming, link bundling, or port trunking) on the Controllers in an Engine or Avid NEXIS | SDA. LACP is supported in systems with one or two Controllers, but if two Controllers are present, it is enabled on both. The Ethernet ports on all installed Controllers must be connected to one or more supported switches.

The Avid NEXIS implementation follows the Link Aggregation Control Protocol (LACP) standard. In a multi-Engine configuration, or a co nfiguration with an Avid NEXIS | SDA, you enable LACP on each Engine

and the System Director Appliance individually, in any order. Furthermore, you can choose which chassis have LACP enabled. For instance, you can enable LACP only on the Engine running the System Director (or the System Director Appliance), or on all Engines (and the System Director Appliance), or any combination, based on your needs.

Link aggregation is not supported on Avid NEXIS | PRO.

Enabling link aggregation is a disruptive process that involves steps on both the switch (or switches) and the

NEXIS, causing loss of connection. Therefore Avid recommends enabling LACP during initial system setup and configuration, or during a maintenance window, and connecting a computer to the Management Port on the target Engine or SDA to maintain access.

Do not connect cables to the other network ports until LACP is enabled on both the switch and the Avid NEXIS system!

To enable link aggregation:

1. Enable link aggregation on the connected switch or switches. For more information, see the A v id NEXIS Network and Switch Guide.

The switch will lose connectivity to the NEXIS system until LACP is enabled on Avid NEXIS and the cables are connected.

2. Connect a computer to the Avid NEXIS Engine or SDA via the Management Port.

3. On the computer connected to the Engine or SDA, open the Agent page. (For more information, see the Avid NEXIS Administration Guide.)

4. Click the CONFIGURE tab.

5. In the Data Interfaces section, check the box for Link Aggregation.

6. A dial og box opens, wa rning you to pe rform the steps only in th e supported orde r. If everything is ready, click OK to continue.

7. Click Submit.

8. In the confirmation dialog box, click OK. When the Engine or SDA rest arts, link aggreg ation is enabled on the network p orts on all installe d controll ers. If an error occurs with the LACP configuration, a status message is displayed in the Agent; see the Avid

NEXIS Administration Guide.

9. Connect cables from both NIC ports on the Controllers to th e LACP-enabled switch. See the Avid NEXIS Setup and Maintenance Guide for example LACP cable configurations.

10. Repeat steps 2 through 9 on all chassis (Engines or SDA) on which you want LACP enabled.

Example Cable Connections for LACP

The following figures provide examples of how to connect cables between the network ports on the Controllers and an LACP-enabled switch.

Dual Network Connections from 10Gb Switch to Avid NEXIS | E2 for LACP

Dual Network Connections from 40Gb Switch to Avid NEXIS | E5 for LACP

3 Software Installation and System Setup

This chapter describes how to install or upgrade and configure the Av id software on a new Avid NEXIS system. If you have questions, call your Avid representative or your local ACSR.

Before you start the procedures in this chapter, familiarize yourself with the information in Avid NEXIS

System Overview, and make sure the Avid NEXIS Engine is connected to a switch, which is in turn

connected to your network. See “Connecting the Hardware to a Switch” on page 29 and the Avid Network and Switch Guide.

System Setup Information

To complete the initial software installation and system setup, you will need the following information.

Required Information Notes

Storage System Name—Identifies the Avid NEXIS system to clients and to all the Engines, and the Avid NEXIS | SDA if applicable, that belong to the same Avid NEXIS system.

See “Understanding the Shared Name Space” on page 35. Engine Name—Name for the Engine or Avid NEXIS | SDA,

if applicable. See “Understanding the Shared Name Space” on page 35.

Controller IP addresses In a multi-Engine configuration, you will need a separate IP

Names can be up to 64 English alphanumeric characters long, can contain a dash or hyphen (-), must start with a letter, and cannot end with a dash.

Names can be up to 25 English alphanumeric characters long, can contain a dash or hyphen (-), must start with a letter, and cannot end with a dash.

address for each Controller in each Engine, all of which must be on the same subnet.

Netmask and Gateway IP address Must be the same for all the Controllers in all Engines in a

multi-Engine configuration

The following information is optional, if your environment supports its use.

Optional Information Notes

DNS domain, server list and search list If your environment uses DNS, you can enter that information to allow you

to use either the System Director name or the IP address to connect to the Avid NEXIS system.

For more information, see “What is DNS?” on page 35.

NTP server IP addresses You can configure up to two. These must be entered on all Engines in a

multi-Engine configuration. For more information, see “What is NTP?” on

page 36.

Alternatively, enter the local time and time zone information.

Understanding the Shared Name Space

The NEXIS shared storage system uses several names to identify its physical and virtual components.

Storage System Name

The Storage System Name represents all the physical Engines, and the Avid NEXIS | SDA if applicable, operating as one shared storage group. This name is displayed in the bot tom o f th e M anagement Console to distinguish one collective Avid NEXIS group from another. Clients see and connect to the Storage System name through the Client Manager UI. You enter the Storage System Name in the Remote Host Settings dialog box in the Client Manager if the Avid NEXIS system is not in the same subnet as the client system (use the System Director IP address if your environment does not use a DNS server; see System Director Name and IP Address).

Engine and Controller Names

Each Engine, and the Avid NEXIS | SDA i f appli cable, ha s an Engi ne name. The Engine name is used to generate the hostnames of the Controllers in that chassis. This helps associate a particular Controller with the physical chassis it resides in.

System Director Name and IP Address

The shared storage system has one System Director, which runs either on an Engine (if no Avid NEXIS | SDA is present) or on the Avid NEXIS | SDA. Specifically, the System Director runs on one of the Controllers in the Engine or Avid NEXIS | SDA.

The System Director is a service that can fail over to the redundant Controller in an Engine or Avid NEXIS | SDA, if two Controllers are present. The System Director name, therefore, can change based on where it is running at the time:

• In a multi-Engine configuration that does not include a Avid NEXIS | SDA, the System Director runs on the first Controller in the first configured Engine. Therefore, that Controller name is initially also the System Director name.

• In a configuration with a Avid NEXIS | SDA, the first Controller in the Avid NEXIS | SDA runs the System Director, and its name initially becomes the System Director name.

Because the System Director service can migrate between the Controllers, the System Dire ctor uses an IP address different from the IP addresses assigned to the Controllers. This functions as a virtual IP address, and allows you to connect to the System Director any time, without needin g to know th e IP address or hostname of the Cont roller currently serving the System Director process.

What is DNS?

DNS, or Domain Name System, is a distributed naming system that lets you use human -readable and -memorable names for computers in your environment. The Internet uses the same principle; for example, to go to Avid’s website, you enter www.avid.com into a browse r. If the Inte rnet di d not have the abil ity to reso lve that name to an IP address, you would have to remember and enter the IP address for Avid’s website: namely, 198.37.38.15.

Because most people find it easier to remember a name than a number, with a DNS service in your environment, you can use the name you assign to your Avid NEXIS system (for example, MyAvidStorage) instead of the IP address. Then you can enter the name into a browser to open the Management Console and log in. Using DNS is not required; however, the Avid NEXIS supports its use.

What is NTP?

NTP, or Network Time Protocol, is a means of synchronizing the system clocks for all the computers in your environment. This can be important in cases where network-wide operations must happen at the same time, or for logging accuracy, or simply to eliminate potential huma n error when setting system times manually. Using NTP is not required; however the Avid NEXIS supports its use.

Installing and Setting Up the System

The process of installing and setting up th e Avid NEXIS Engine and Avid NEXIS | SDA, if app licable, consists o f the following overall steps:

1. Rack mount the hardware, connect the hardware to power and to a switch, and turn on the pow er supplies. See

“Connecting the Equipment” on page 24.

When you turn on the power supplies, the hardware begins its internal startup processes; it can take several minutes before the system becomes available to log in. The LEDs on the Engine (or Avid NEXIS | SDA) and power supplies light up. After a few minutes, the power supply fans run at their maximum RPM for the next couple minutes, then slow down to normal RPM.

While the system is performing its startup routines, complete steps 2 and 3.

2. Register the system and download the software onto a computer you can physically connect to the Avid NEXIS hardware. See “Registering the Avid NEXIS and Downloading the Avid NEXIS Software” on

page 36.

3. For each piece of hardware, connect the computer to the hardware and set its IP address to be compatible with the hardware. See “Configuring the Computer’s IP Address” on page 37.

4. Log into the hardware and run the setup wizard, which lets you install the software and configure the system, starting with the Avid NEXIS | SDA, if applicable. See “Installing the Software and Setting up the Avid

NEXIS System” on page 41.

5. Log into the Management Console and create the file system. See the Avid NEXIS Administration Guide.

6. Bind the Media Packs to the Avid NEXIS file system. See the Avid NEXIS Administration Guide.

Registering the Avid NEXIS and Downloading the Avid NEXIS Software

You must register your system before you can download th e Avid NEXIS software, then connect a comp uter to the Avid NEXIS Engine (or Avid NEXIS | SDA) to install the software and configure the system. Avid suggests downloading the software onto the same computer you will connect to the hardware.

To register the hardware and download the software:

1. Open a browser and go to www.avid.com/activationcard and register your Avid NEXIS system using the System ID card shipped with your system.

2. After you register, the software will be available in your Avid.com account. Download the Avid NEXIS software kit (a zip file) to a computer that you can physically connect to the Engine or Avid NEXIS | SDA.

3. Unzip the software kit. You will see several files and folders. The file you will install on the Engine is named AvidNEXISSetup_<version>.bin.

Configuring the Computer’s IP Address

To communicate with the Avid NEXIS hardware, the computer must use an IP address in the same subnet as the default IP address on the Controller (169.254.10.10). For this guide, we use the address 169.254.10.20.

This procedure assumes the computer is running a Windows operating system.

To configure the computer’s IP address:

1. Connect a standard Ethernet cable be tween the comput er and the Management port on the Controller of the first (or only) Engine you are setting up, or on the Avid NEXIS | SDA, if applicable.

If two Controllers are installed:

- Connect to the Controller in slot 0 (top slot) for Avid NEXIS | E2, Avid NEXIS | E4, Avid NEXIS | PRO

(20TB), and Avid NEXIS | SDA

- Connect to the Controller in slot 1 (bottom slot) for Avid NEXIS | E2 SSD and Avid NEXIS | PRO

(40TB)

- Connect to the Controller in slot 0 (l eft slot) for Avid NEXIS | E5 or Avid NEXIS | E5 NL. Refer to the

figure for E-Series Controller.

Use only the port indicated in the following figures. The other port is for connecting two Controllers (if

supported).

Connecting a Computer to an E-Series Controller

Connecting a Computer to an Avid NEXIS | E2 SSD

Connecting a Computer to an Avid NEXIS | PRO (20TB)

Connecting a Computer to an Avid NEXIS | PRO (40TB)

2. Open the Windows Control Panel Network and Sharing Center, then do the following: a. Click Local Area Connection.

b. Click Properties.

c. On the Network tab, select Internet Pro to col Version 4 (TCP/IPv4), then click Properties.

d. Click

By default, the Controller IP address on every Avid NEXIS system is set to 169.254.10.10. You must set the IP

address of the computer to 169.254.10.xx, where xx can be anything except

169.254.10.20.

Use the following IP address:

255.255.255.0, then click OK.

and enter 169.254.10.20, with a subnet mask of

10. For this example, we chose

e. Click Close to exit the Local area Network Properties dialog. f. Click Close to exit the Local area Network Status dialog. g. Close the Control Panel.

Installing the Software and Setting up the Avid NEXIS System

Through the setup wizard, you can configure multiple Engines, both with and without a Avid NEXIS | SDA, identified by a single Storage System Name. You can also configure a redundant Controller in specific Avid NEXIS Engines or Avid NEXIS | SDA, effective with Avid NEXIS v6.1 and higher.

See “Supported Configurations” on page 2 for configurations that can share the same name space and see “Types

of Controllers” on page 12 for systems that support redundant controllers.

If you are deploying a Avid NEXIS | SDA, configure it first, then configure the Engines.

This procedure covers all cases and indicates which of these steps applies to configuring multiple Engines.

Each Avid NEXIS Engine and the Avid NEXIS | SDA, if applicable, must be connected to a switch for the software installation and configuration to work. If you have not yet connected the Avid NEXIS to a swi t ch , see the A v id Network and Switch Guide.

To configure the system:

1. Open a browser and go to https://169.254.10.10:5015

Y o u might see a warn ing about the site’s security certificate. Double-ch eck the IP ad dr ess, and if it is corr ect, clic k

Continue to this website

2. At the login screen, enter the default password,

se-admin

The wizard starts on the Install page.

a. Click

Choose File

to navigate to the location on the comput er where you downloaded and extracted the

Avid NEXIS software kit contents.

b. Select the file named

AvidNEXISSetup_<version>.bin

c. Click Submit.

The Engine installs the software and reboots, displaying messages about the installation progress and the time until the system will reboot.

3. When the system reboots, the Agent login screen is displayed again. Log back in to the Agent. The CONFIGURE screen is displayed.

4. In the Engine area do the following: a. (Required) Enter a Storage System Name. This is the name of the shared stora ge system containing one

or more Avid NEXIS Engines, including the Avid NEXIS | SDA, if applicable. (In a multi-Engine system with a Avid NEXIS | SDA, configure the A vid NEXIS | SDA first and enter the

same Storage System Name for it and each Engine in the shared-storage system.)

b. (Optional) Enter a value for the Enclosure ID, which will be di splayed on the Engine control panel; see

“Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | PRO Engine Front View” on page 3. For

example, in a four-Engine configuration, you could number them 01 through 04. If you do not enter a value, the default value (two dashes, or --) is displayed.

c. (Required) Enter a name for the Engine. The Engine name is used to generate the hostnames for the

Controllers, which appear in the fields below for Top and Bottom Controllers (in the Avid NEXIS | E2, Avid NEXIS | E4, and Avid NEXIS | SDA) or Left and Right Controllers (in the Avid NEXIS | E5).

5. In the System Director area, do the following: a. (Required) If you are not deploying a Avid NEXIS | SDA and want this Engine to function as the System

director, check the box next to Run System Director. (This checkbox is not present on a Avid NEXIS | SDA, which is configured as the System Director automatically, or on an Avid NEXIS | E5 or Avid NEXIS | E5 NL Engine, which cannot run as its own System Director. The Avid NEXIS | E5 requires the use of a Avid NEXIS | SDA.)

b. (Required) Enter an IP address for the System Director. This must be different from the IP addresses you

will assign to the individual Controllers. For more information, see “System Director Name and IP

Address” on page 35.

6. (Required) In the Data Interfaces area, enter the IP a ddress, netmask, and gateway you received from your IT administrator for the Controllers present (or those you plan to install) in the Engine or Avid NEXIS | SDA.

This sets the address for the interface that communicates with the switch. If you have two Controllers, each must have a unique IP address, but the redundant Controller inherits the netmask and gateway from the first.

In a multi-Engine configuration, each Controller (in each Engine and the Avid NEXIS | SDA, if applicable) requires a unique IP address but must use the same netmask and gateway.

In some systems only one controller is supported. If two controllers are detected, a radio button is displayed next to each controller. Select which controller you want to configure. See “Types of Controllers” on page 12 for information about which controller (slot) to select for your system.

Make a note of the System Director IP address you entered here; you will need it in a later step.

7. (Optional) In the Domain Name Service area, do the following: a. Enter the DNS domain name for your environment. b. In the DNS Server list field, enter the IP addresses, separated by spaces, for the DNS servers in your

environment.

c. In the DNS Search List field, you can enter alternate DNS names, separated by spaces, that are used in

your environment. These will be used to help resolve the System Director name in a browser.

8. Click The Time setup screen is displayed. Setting the system time is required. If you plan to use an NTP server,

Avid recommends also manually setting the system time. Otherwise, when the system reboots and the NTP server time is applied, a large time adjustment might be necessary, which can cause an error when creating the file system later.

t To use a Network Time server, check the box and enter IP addresses for up to two NTP servers in your

environment.

In a multi-Engine configuration, enter NTP server or time information on all Engines.

t To manually set the date and time on the Engine, enter the current date, time, and select your time zone

from the drop-down list. If you configure one or more NTP servers and also manually set the date and time, the NTP servers take

precedence.

9. Click The Administration password screen is displayed. Changing the Agent password is optional. The password can be up to 8 ASCII characters long. If you do

change the password, enter the same password on all Engines and the Avid NEXIS | SDA, if applicable, in the shared storage system.

Be very careful when entering the passwords. If you mistype the new password you will not be able to log in again.

10. Click

11. To configure another Avid NEXIS Engine, disconnect the computer from the Management Port on the first

12. Repeat this procedure until you have configured all the Engines that will be in the Avid NEXIS system.

Make sure all the Engines that will belong to the same Avid NEXIS system have the same Storage System Name.

13. When you have configured all the Engines, disconnect the computer from the Engine. You can option ally

If you want to run the wizard again, open the Agent and click Wizard on the CONFIGURE tab. You can re-run the Wizard either to confirm your entries, or to make changes before you create the file system and bind Media Packs.

For information on those tasks, see the Avid NEXIS Administration Guide.

Finish

The system reboots again to complete the configuration.

Engine and connect it to the Management Port on the next Engine. The computer is still set to the IP address you configured earlier, which is standard for all Avid NEXIS

Engines you are configuring. You do not need to change the computer’s IP address again.

restore the computer’s IP address to what it was originally. (Repeat the steps in “Configuring the Computer’s

IP Address” on page 37, but at step 2d, instead of manually entering an IP address for the computer, click

Obtain an IP address automatically.)

Upgrading an Engine

When new releases of the Avid NEXIS software are available, you can upgrade the Avid NEXIS clients and Engines to take advantage of new features and bug fixes.

As of Avid NEXIS v7.0 and higher, the Management Console allows you to enter custom options to the installation. Use this field only with guidance from Avid Customer Care.

If you are adding an Engine to an existing shared storage system, see “Adding an Engine to Your Infrastructure”

on page 60.

Avid recommends upgrading the Avid NEXIS clients first, then upgrading the Avid NEXIS system. Clients can run a higher version of the Avid NEXIS software than the systems they are connecting to, according to the compatibility chart on the Avid NEXIS Documentation Knowledge Base. (For information on upgrading clients, see the Avid NEXIS Client Manager Installation and User’s Guide.)

Upgrading an Avid NEXIS System

In a multi-Engine configuration, all the Engines and the Avid NEXIS | SDA, if applicable, must be running the same version before the system can resume normal operation. Upgrading an Engine or the Avid NEXIS | SDA causes it to reboot; plan upgrades during a maintenance window with no client I/O occurring.

Do not upgrade Engines or Controllers individually on the Engines or Storage Controllers pages.

To upgrade an Avid NEXIS System:

1. On your local computer, download the new software from Avid, using your support account.

2. Unzip the software on your computer.

3. In the Management Console, click System Settings under the Advanced heading.

4. On the System Settings page, click the Upgrade link.

5. Click Choose File, and navigate to the location of the so ftware kit contents that you just unzipped.

6. Click Apply. The kit is installed on each member of the system, and each reboots in turn. The Management Console

remains open, displaying a series of status updates about the upgrade process, and a reboot countdown, until the last component has rebooted. (The countdown text is always centered on the display; if it obscures the Results panel, try resizing your browser window.)

The current login session ends, closing the Management Console. The login screen is displayed. You can log back in to the Agent or the Management Console and confirm all the system components are

running the new version. The version information is visible at the bottom of the Management Console and in the Agent page.

4 Adding and Replacing Hardware

The system is designed to remain operational if a component fails. You can expand your system (add an Engine, add more Media Packs) in real time, within the limi ts specifie d by your system config uration (see the Avid NEXIS ReadMe for configuration limits).

However, do not add any hardware if there are any issues wi th the system. Correct all problems before adding new hardware or making changes to the system, and perform quick checks to verify that the system is in good working order.

Do not lift the chassis by the handles on the power supply units—they are not designed to support the weight.

Always have available a replacement or blank module before removing the old module. When you replace a module, do not leave a bay empty for more than 10 minutes.

Use a suitable anti-static wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.

You can replace most hardware components without disrupting the system operation.

Collecting Logs for Customer Care

To help Avid evaluate returned components, collect any available system logs from the time the failure occurred, including any event or error messages, and send them to your Customer Care representative when ordering a replacement part.

To collect system logs:

1. In the Management Console, click System Status History.

2. Click Download. A file na med history.zip is created and saved to your default downloads directo r y.

3. Mention this file when ordering a replacement part. Your Customer Care representative can provide information on how to send that file to Avid.

Hardware Faults

LED colors are used consistently throughout the Engine and its components for indicating status:

• Green – good or positive indication

• Flashing green/amber – non-critical condition

•Amber – fault Make sure that you have obtained a replacement module before removing any faulty module.

Observe all conventional ESD precautions when handling Engine modules and components.

If the optional Avid NEXIS | SDA and Engine are not communicating:

• Verify that the network cables from the Engine and the System Director are connected to the same switch.

• Check the indicators on the Controller (see “Engines and System Director Appliance” on page 3).

About Drive Failures

When a drive fails, the drive fault LED illuminates (see “Media Pack and System Drives” on page 16) and the Management Console and Agent display an er ror (see the Avid NEXIS Administration Guide).

If the failed drive is part of a Media Pack and a spare drive is available, the Media Pack status changes to

rebuilding

failed. If a system drive fails, the Avid NEXIS Engine continues to operate, but you should replace the failed drive as

soon as possible. If both system drives in the same Engine fail, the Engine stops operating because no metadata for writes can be recorded. If the Engine is part of a multi-Engine co nfig urat io n, t he wh ol e sha re d storag e syst em fails due to the loss of the Engine.

For non-mirrored Workspaces, when one or more drives in the same Media Pack fail, the impact depends on the number of Workspaces using storage on the Media Pack and the Medi a Pack Protection Mo de on the Workspaces. For example, if three Workspaces are using space on the same Media Pack (in an Avid NEXIS | E2 Engine, for example), and the Workspaces use 0, one-, and two-drive protection respectively , drive failures have t he following impact:

Workspace Protection Type (in Non-Mirrored Storage Group Only)

0 (unprotected) 1 Workspace unusable 1 1 Workspace remains online 1 2 Workspace unusable 2 1 Workspace remains online

. The Media Pack is also rebuilt when a drive is removed from the Engine, whether or not it has

Number of Drives Failed Result

Drive

2 2 Workspace remains online 2 3 Workspace unusable

When the new drive is inserted, Avid NEXIS automatically rebuilds the Med ia Pack or formats and partitions the new system drive, as applicable.

Identifying the Slot Number for a Failing or Failed Drive

When a drive is failing or has failed, its status is displayed in several places:

• In the System Status panel of the Management Console.

• On the Engines page in the Mana gement Console. Open the Details p ane, and cl ick Disks. The slot numbe r is shown in the disk details table.

• On the Media Packs pane in the Management Console. Open the Details pane and click Disks. The slot number is shown in the disk details table.

• On the STATISTICS tab in the Agent. Click Disk under the Media Pack heading.

• On the ADVANCED tab in the Agent. Select a Media Pack and click Disks, or click All Disks under the Storage Engine heading.

Removing the Bezel

On the 2U and 4U chassis, you must remove the bezel to access the media drives.

To remove the bezel:

t Insert your fingers into the rectangular openings on the front of the bezel and gently pull. The bezel is held in

place by small plastic tabs that latch onto the face of the Engine. On the 2U chassis, there are also two small metal posts that snap into holes on the front of the chassis.

t To reattach the bezel, gently snap it onto the front of the chassis.

Replacing a Drive

Always replace a system drive or Media Pack drive with an appropriate drive from Avid of the same size as the failed drive. For more information, see “Media Pack and System Drives” on page 16.

Do not use a system drive from another Engine or System Director Appliance as a replacement. The system drives operate as a pair, and contain metadata from the original system they belonged to. Using a system drive from another chassis, even if new and never deployed, will cause problems because the system drives are initialized as a mirrored pair during the manufacturing process.

You can use a Media Pack drive from another Avid NEXIS Engine, but if it previously belonged to a Media Pack, you must clear its configuration before the new Engine can use it. See the Avid NEXIS Administration Guide for information about clearing a foreign disk error.

The replacement drive must be the same size as the failed drive, with the following exception: In a Media Pack, you can replace a smaller drive with a larger one (for example, use a 6TB HDD to replace a failed 2TB HDD). The Media Pack uses only 2TB of the space on the larger drive, however. You cannot replace a larger drive with a smaller one.

If you accidentally remove the wrong media drive while the Media Pack is reconstructing data for a failed drive, and client I/O is active, all clie nt a ctivity might stop after a brief delay as the system starts another reconstruction process. You can safely reinsert the drive within five minutes of removing it, and then remove the failed drive.

If a system drive fails, the system remains running as long as the other system drive is operating. If both system drives fail, the system shuts down.

After you replace a failed system drive, metadata reconstruction starts. The rebuild progress is displayed on the System Status Console in the Management Console . On a n i dl e sy st em, the rebuild typically completes within 20 minutes for a 400 GB drive. If the system is busy, the rebuild time can increase significantly, up to 40 hours if clients are performing heavy I/O (especially writes) during the entire rebuild process.

Removing a Drive (2U and 4U Chassis)

To remove a drive:

1. Remove the bezel; see “Removing the Bezel” on page 50.

2. Identify the drive to be replaced by looking for the amber LED on the drive that indicates a fault; see “Media

Pack and System Drives” on page 16.

3. Make sure the anti-tamper locks are not engaged. The red arrows on the locks point inwards if the locks are disengaged. Unlock them if necessary by rotating them countercloc kwise using a screwdriver with a Torx T20 bit.

4. Push the drive carrier latch in the direction of the white arrow.

5. Open the drive latch and pull the drive out of th e slot.

Inserting a Drive (2U and 4U Chassis)

To insert a drive:

1. Fully open the drive latch.

2. Insert the drive into the slot with the latch facing left.

3. Push the drive in and push the latch inward until the drive locks in place.

4. Lock the drive.

5. Reattach the bezel.

Removing a Drive (E5 and E5 NL)

To remove a drive:

1. Identify the drawer containing the failed drive; see “A vid NEXIS | E 5 and Avid NEXIS | E5 NL Drive Drawer

and Sideplane Status Panel” on page 10.

2. Open the appropriate drive drawer and identify the failed drive by its LED. (See “Media Pack and System

Drives” on page 16.)

3. Push the drive carrier latch in the direction shown in the following illustration to unlock the drive.

4. Pull the drive upwards and out of the drawer.

If you are not going to replace the drive immediately, close the drawer so that correct airflow and cooling are

maintained in the Engine.

Inserting a Drive (E5 and E5 NL)

To insert a drive:

1. Open the appropriate drawer.

2. Lower the drive into the slot with the drive capacity label facing towards you.

3. Push the drive downwards and hold it down wh ile sliding the drive carrier plate in the direction shown in the following figure. This locks the drive in place.

Make sure the drive is securely locked into place before closing the drawer.

4. Close and lock the dr awer.

Adding Media Packs

Within the limits proscribed by your system configuration, you can add Media Packs to an existing, running system.

As a best practice, add Media Packs with the same capacity drives as the other Media Packs in your system. However, if you want to increase the total capacity of a Storage Group, you can add larger Media Packs and remove the smaller Media Packs. After you remove the last smaller-capacity Media Pack, the Storage Group expands to use the extra space. See the Avid NEXIS Administration Guide for more information.

If your system contains spare drives and you plan to add more drives of a different capacity, Avid recommends temporarily removing the spare drives before installing the new Media Pack drives. This prevents the system from assembling a Media Pack from mixed drive sizes, resulting in a Media Pack capacity based on the smallest of its drives.

Adding a Media Pack to an Engine (2U and 4U)

The Avid NEXIS | PRO, Avid NEXIS | E2, and Avid NEXIS | E2 SSD contain one Media Pack, installed at the factory. The Avid NEXIS | E4 Engine can contain up to two Media Packs of 10 drives each, and two optional spares. T wo drive slots are reserve d for the system drives. If your Avid NEXIS | E4 contains only one Media Pack, you can add another, inserting the drives in any order, in any available slots. The system combines any 10 unassigned drives into a M edia Pack automatically.

To add a Media Pack to an Engine:

1. Remove the bezel; see “Removing the Bezel” on page 50.

2. For each drive, do the following: a. Remove the blank drive plate. b. Fully open the drive latch. c. Insert the media drive into the slot with the latch facing left. d. Push the media drive in and push the latch inward until the drive locks in place. e. Lock the media drive.

3. Reattach the bezel.

Adding a Media Pack to an Engine (5U)

Avid NEXIS | E5 and Avid NEXIS | E5 NL Engines have 84 drive slots, and can contain up to eight Media Packs of 10 drives each, and two optional spa res . Two drive slots are reserved for the system drives. You can insert new Media Pack drives into any available slots; see “Installing System and Media Pack Drives (E5, E5 NL)” on

page 28 for recommendations on how to po pulate the drive drawers. The system combines any 10 unassigned

drives into a Media Pack automatically.

To add a Media Pack to an Engine:

1. Open the appropriate drawer.

2. For each drive in the Media Pack, and each (optional) spare: a. Remove the blank drive plate. b. Lower the drive into the slot with the drive capacity label facing towards you. c. Push the drive downwards and hold it down while slid ing the drive carrier plate in the direct ion show n in

the following figure. This locks the drive in place. Make sure the drive is securely locked into place before closing the drawer.

3. When all the drives are installed, close and lock the drawer.

Power Supply LEDs

When you encounter a problem with the power supply, check for:

• Missing or damaged power cords

• Incorrect or ungrounded circuits

• Proper power is supplied to the Engine

When the Engine is turned on, all LEDs are lit for a short period to ensure that they are working. This does not

indicate a fault unless the LEDs remain lit after a few seconds. If a power supply’s firmware is being programmed and the download fails, the power supply LEDs will flash.

See “Power Supplies” on page 19 for more information.

Replacing a Power Supply (2U and 4U)

The power supplies in the 2U and 4U chassis include cooling fans as well as supplying power to the system. The power supplies are bi-directional; you can insert a power supply into either the left or right slot. When installed on the left side of the Engine, the plug is below the ON/OFF switch. When installed on the right side, the plug is above the ON/OFF switch.

To remove a power supply:

1. Open the strain relief and unplug the power cord.

2. Press the black release latch (see “Power Supplies” on page 19) towards the center of the module.

3. Open the silver latch, which disengages the power suppl y module from the Engine.

To insert a power supply:

1. Position the power supply so that the release latch and handle are closest to the Controller.

2. Slide the power supply into its slot and close the handle until the latch clicks in place.

3. Reconnect the power cord and secure the strain relief.

Replacing a Cooling Module (5U only)

In Avid NEXIS | E5 and Avid NEXIS | E5 NL, the cooling modules are separate from the power supply. These Engines are designed to continue working with at least two of the five cooling modules.

Make sure you have a replacement before removing a failed component to maintain proper airflow. When the

Engine power is left on, insert the new cooling module within two minutes after removing the defective cooling module.

To remove a cooling module:

1. Identify the cooling module to be removed. If the module has failed, the fan fault LED will be lit amber (see

“Avid NEXIS | E5 and Avid NEXIS | E5 NL Rear View” on page 10).

2. Push down and hold the red release latch (callout 1 in the following figure) and pull the module out by its handle (callout 2).

To insert a cooling module:

1. Position the cooling module so that the red release latch and handle are on the right-hand side.

2. Slide the cooling module into its slot until the latch clicks in place. The Engine will automatically detect and make use of the new unit.

Replacing a Power Supply (5U)

In Avid NEXIS | E5 and Avid NEXIS | E5 NL, the power supplies are separate from the cooling modules. These systems are designed to continue working with only one of the two power supplies.

Make sure you have a replacement before removing a failed component to maintain proper airflow. When the

Engine power is left on, insert the new power supply within two minutes after removing the defective power supply.

To remove a power supply:

1. Identify the power supply to be removed. If the module has failed, the fan fault LED will be lit amber.

2. Push the red release latch to the right and hold it (callout 1 in the following figure), then pull the module out by its handle (callout 2).

To insert a power supply:

1. Position the power supply so that the red release latch and handle are on the left-hand side.

2. Slide the power supply into its slot until the latch clicks in place. The Engine will automatically detect the new unit.

Installing a Redundant Controller

You can order and install a redundant Controller for an Avid NEXIS Engine or the Avid NEXIS | SDA. You can install the redundant Controller at any time, even if the Engine or Av id NEXIS | SDA is already mounted in a rack.

For highest availability, Avid recommends installing a redundant Controller in all the Engines and Avid NEXIS | SDA, if applicable, in the entire shared storage system. However, you can install a redundant Controller in the Avid NEXIS | SDA alone, to ensure the System Director fails over if a Controller fails.

Avid NEXIS | PRO and Avid NEXIS | E2 SSD do not support redundant controllers.

Repeat this procedure for each Engine and the Avid NEXIS | SDA if applicable.

To install and use a redundant Controller:

1. Upgrade the Engine or the Avid NEXIS | SDA to at least v6.1. See the Avid NEXIS Administration Guide for more information on upgrading your system.

Avid NEXIS v6.1 is the minimum release to support redundant Controllers.

2. Open the Agent and go to the CONFIGURE tab.

3. Enter the IP address for the redundant Controller before you physically install it.

4. Remove the blank plate covering the empty Controller slot.

5. Install the redundant Controller as follows: a. Open the release latch on the new Controller all the way. b. Note the correct orientation of the Controller for the system you are adding it to:

- In the 2U chassis the redundant Controller is installed upside down. See “Avid NEXIS | E2, Avid

NEXIS | E2 SSD, and Avid NEXIS | SDA Rear View” on page 5.

- In the 4U chassis the redundant Controller is installed right side up, in the third slot from the top (leaving a one-slot gap between the first and redundant Controllers). See “Avid NEXIS | E4 Rear

View” on page 7.

- In the 5U chassis the redundant Controller is installed in the right-hand slot. See “Avid NEXIS | E5

and Avid NEXIS | E5 NL Rear View” on page 10.

c. Slide the replacement Controller into its slot until it will go no further. d. Close the lever until it clicks in place.

The Controller engages with the connector on the midplane.

e. Check the Power/OK LED on the Controller to make sure it is lit; see “Controller for Avid NEXIS E-

Series, System Director Appliance, and Avid NEXIS | PRO with 4TB Drives” on page 14 for more

information.

6. Connect the two Controllers with the supplied cable between t he ports indica ted in the follo wing figures. The cable provides ongoing communication between the Controllers and must remain in place.

As soon as the Controllers are connected, the original Controller send s the nec essary fi rmware and configuration data to the redundant Controller, bringing them into sync.

Connecting Two Controllers in an Avid NEXIS | E2

Connecting Two Controllers in an Avid NEXIS | E4

Connecting Two Controllers in an Avid NEXIS | E5 or Avid NEXIS | E5 NL

7. Log in to the management Console and verify that both Controllers are displayed and running the same version. For more information see the Avid NEXIS Administration Guide.

About Controller Failures

When a Controller fails, the fault LED will be lit red. In an Engine with a single Controller, clients cannot access Workspaces until the Controller is replaced.

Replacing a Controller

In an Avid NEXIS | E5 or Avid NEXIS | E5 NL with a single controller, the replacement controller will work only in the same slot as the original factory-installed controller; by default, slot 0, or the slot on the left of the Engine looking at the rear.

Make sure you have a replacement before removing a failed component. When the Engine power is left on, insert

the new Controller within two minutes of removing the defective Controller.

Make sure you have an appropriate replacement for the failed Controller. See “Avid NEXIS Platforms” on page 1 for more details.

To replace a Controller:

1. Make note of the locations of all cables (between the two Controllers, if applicable, and to the switch) and disconnect them from the failed Controller.

2. Pinch the latch on the Controller and pull the handle toward you. The controller disengages from the connector on the midplane.

3. Pull the Controller out of the Engine.

4. Hold the replacement Controller in the same orientation as the one you removed.

5. Open the release latch lever all the way.

6. Slide the replacement Controller into its slot until it will go no further.

7. Close the lever until it clicks in place. The Controller engages with the connector on the midplane. The Controller automatically detects the new

receives the software and all the other system information from the system drives. In a single-Controller configuration, if the failed Controller was functioning as the System Director, the new Controller becomes the System Director.

8. Connect the cables to the replacement Controller (if necessary, refer to the notes you made before removing the cables).

Removing or Replacing a Chassis

If you have a system problem that cannot be fixed by replacing the other hardware components, the problem might be a faulty chassis. You can move the existing Media Packs, system drives, and Controllers to a new chassis.

Make sure to move the two system drives (SSDs) along with the Media Packs to the new chassis.

For Avid NEXIS Engines using media mirroring (engine protection), mirrored Workspaces can operate with one Engine offline. All media is available and accessible but not fully mirrored. If a replacement chassis is not available, perform a Remove Redistribution of the failed Engine to recreate the mirrored Workspaces, assuming there is enough free space on the remaining Engines. See the Avid NEXIS Administration Guide for information about performing redistribution.

To replace a chassis:

1. Log in to the Agen t.

The default Agent Administrator password is “se-admin.”

2. Write down the hostname, IP address, and other important network details, to reuse if you are replacing the failed chassis with a new one.

3. Click the ADVANCED tab.

4. Under System Tools, click Shutdown.

5. Type the Administrator password into the password field and click Shutdown.

Allow one minute for the buffers to clear.

6. Make note of the locations of all Ethernet cables and disconnect them from the Controllers in the failed chassis.

7. Turn off the switches on all the power supply modules.

8. Disconnect all Ethernet cables and power cables from the failed chassis.

9. Carefully remove all the media drives, system drives, Controllers, and the power supplies and fans, if applicable, and put them in a safe place.

10. Remove the failed chassis from the rack.

To replace a chassis:

1. Install the new empty chassis into the rack.

2. Insert all the media drives and system drives from the old chassis into the new one.

3. Insert the Controllers and power supplies from the old chassis into the new one (see “Avid NEXIS System

Overview” on page 1 for the proper orientation of Controllers in the chassis).

When re-using a Controller in the same shared storage system, the IP address and software is recognized by the

System Director and needs no reconfiguration.

4. Connect all Ethernet and powe r cables to the new chassis.

5. Turn on the new chassis. Allow two minutes for the new chassis to initialize.

If any of the LEDs indicate an error, call Avid Customer Care.

6. Open the Management Console and verify that the Media Packs are onli ne with a green icon and no status messages on the Media Packs page.

If any Status errors are listed, call Avid Customer Care.

7. Verify that media is available to the clients.

Adding an Engine to Your Infrastructure

You can add more Avid NEXIS Engines to your infrastructure to increase available space and allow for more flexible configurations. See “Supported Configurations” on page 2 for information about the number of Engines and Media Packs supported in configurations with and without an Avid NEXIS | SDA.

The Media Packs in a newly-added Engine can be added to an existing Storage Group or used to create a new Storage Group.

Before You Begin:

t Open the Agent of the existing system and make a note of the following information:

- Storage System Name (on the STATUS tab)

- Avid NEXIS version (also on the STATUS tab)

- IP Address, netmask, and gateway assigned to the Controllers in all Engines in the shared storage system

(on the CONFIGURE tab for each Engine, or on the Storage Controllers page [Details pane] in the Management Console)

To add Engines to an existing Avid NEXIS shared storage system:

1. Rack-mount the chassis and connect the power cables as described in Chapter 2.

2. Connect a 10Gb network cable (or two cables if you have redundant controllers and are using LACP) to the same subnet on the switch currentl y used by the existing Avid NEXIS system.

3. Turn on the new chassis.

4. Connect the Management Port on the Controller (the top or left Controller, if there are two) to a laptop or local computer and configure the computer’s IP address to 169.254.10.20 and the subnet to 255.255.255.0.

5. Launch a browser and open the Agent on the new chassis: https://169.254.10.10:5015.

6. Download and install the same Avid NEXIS software version that is running on the existing shared storage system. As part of the software installation, the chassis reboots.

7. After the chassis restarts, reopen the Agent and configure the new system, with the following information: a. Enter the same Storage System Name as the existing shared storage system it is joining. b. Enter a name for the new chassis in the Engine Name field, and optionally enter an Enclosure ID. c. Do not check the box to “Run as System Director.” d. In the Data Interfaces section, enter an IP address for the Controller (or both Controllers, if applicable) in

the same subnet as the existing shared storage system. If using redundant Controllers and LACP, check the Link A gg re gation box.

e. Click Submit.

The system reboots again.

8. When it has restarted, log in to the Management Console for the shared storage system. The new Engine appears in the Engines list with unbound Media Packs.

9. Bind the Media Pack (or Packs) to the existing file system. See the Avid NEXIS Administration Guide for more information.

10. Add the Media Pack (or Packs) to an existing Storage Group or you can create a new Storage Group. See the Avid NEXIS Administration Guide for more information.

If you add the Media Packs to an existing Storage Group, redistribution will begin.

5 Specifications and Notices

This section provides information on the physical and electrical specifications for the Avid NEXIS Engines and the optional external System Director. Avid recommends the use of an Uninterruptible Power Supply (UPS) and supported network cabling.

Physical

Component Width Depth Height Weight

Avid NEXIS | SDA 483 mm (19 in) 630 mm (24.8 in) 88.9 mm (3.5 in) 16.7 kg (37 lb) Avid NEXIS | E2,

Avid NEXIS | E2 SSD, Avid NEXIS | PRO

Avid NEXIS | E4 483 mm (19 in) 630 mm (24.8 in) 177.8 mm (7 in) 46 kg (101.41 lb) with drives Avid NEXIS | E5,

Avid NEXIS | E5 NL

483 mm (19 in) 630 mm (24.8 in) 88.9 mm (3.5 in) 26 kg (57.2 lb) with drives

483 mm (19 in) 933 mm (36.75 in) 220 mm (8.65 in) 128 kg (282 lb) with drives

Electrical and Power

UPS systems must specify a transfer time of <10ms in order to prevent power loss to the power supply modules. The power supply modules for an Engine should not be connected to the same UPS.

Avid NEXIS | E2, Avid NEXIS | E2 SSD,

Avid NEXIS | SDA

Power Supplies Dual 764W Dual 764W Quad 580W Dual 2200W Voltage 100 to 240 Vac 100 to 240 Vac 100 to 240 Vac 200 to 240 Vac Frequency 60/50 Hz 60/50 Hz 60/50 Hz 60/50 Hz

Avid NEXIS | PRO Avid NEXIS | E4

Avid NEXIS | E5, Avid NEXIS | E5 NL

Power Conversion Efficiency or Power Consumption

Maximum Start-Up Power 764W 764W 1160W 2200W BTU/Hr 2607 2607 3958 7507 Average Load Power 200W BTU/Hr 683

a. Estimated

>80% @ 100V , >80% @ 240V (>30% load)

>80% @ 100V, >80% @ 240V (>30% load)

253W 512W Not measured 863 1747 Not mea sured

>83% @ 100V, >85% @ 240V (>30% load)

92% @ 240V (50% load)

Altitude and Temperature

Operating

Component

Avid NEXIS | SDA 5° to 40° C

Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | PRO

Avid NEXIS | E4 5° to 40° C

Avid NEXIS | E5, A vid NEXIS | E5 NL

Temperature

(41° to 104° F) 5° to 40° C

(41° to 104° F)

(41° to 104° F) 5º to 35ºC

(41° to 95° F)

Operating Humidity

8% to 80% noncondensing

20% to 80% noncondensing

Shock, Vibration and Noise

Non-

Component

Operational Shock

Operational Vibration

operational Shock

Operating Altitude Non-operating Altitude

0 to 3000 m (0 to 10,000 ft)

Nonoperational Vibration

-300 to 12,192 m (-1000 to 40,000 ft)

Relocation Vibration Acoustics

Avid NEXIS | SDA 5g 10ms ½ Sine Random 0.21g

RMS 5-500Hz

Avid NEXIS | E2 A vid NEXIS | E2 SSD Avid NEXIS | PRO

Avid NEXIS | E4 5g 10ms ½ Sine Random 0.21g

Avid NEXIS | E5, Avid NEXIS | E5 NL

5g 10ms ½ Sine Random 0.21g

RMS 5-500Hz

5g 10ms ½ Sine Random 0.21g

RMS 5-500Hz

20g 10ms ½ Sine Random 1.04g

RMS 2-200Hz

20g 10ms ½ Sine Random 1.04g

RMS 2-200Hz

30g 10ms ½ Sine Random 1.04g

RMS 2-200Hz

30g 10ms ½ Sine Random 1.04g

RMS 2-200Hz

Swept Sine 0.3g 2-200Hz

Sound power operating < 6.5 Bels LWAd @ 23°C

Sound power operating <

7.2Bels LWAd @ 23°C

Sound power operating <

8.0Bels LWAd @ 23°C

Approvals

Component EMC Safety

Avid NEXIS | SDA FCC pt15B Class A, EN55022 Class A,

CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

Avid NEXIS | PRO FCC pt15B Class A, EN55022 Class A,

CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

Avid NEXIS | E2 Avid NEXIS | E2 SSD

Avid NEXIS | E4 FCC pt15B Class A, EN55022 Class A,

Avid NEXIS | E5, Avid NEXIS | E5 NL

FCC pt15B Class A, EN55022 Class A, CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

FCC pt15B Class A, EN55022 Class A, CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

EN/IEC/UL 60950-1, CNS14336 CB report: CE, UL, cUL, FCC, BSMI, VCCI, CCC (PSU only)

Uninterruptible Power Supply (UPS)

Avid highly recommends you create a separate derived power system for your Avid NEXIS. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption. The power outlets must be served by the same di stribution panel. This helps prevent grou nd loops that can be caused by plugging equipment into power sources with different ground potentials.

See “Power Supplies” on page 19 for more information, and provide a UPS that meets the power requirements of each individual power supply module in the Engines in your environment. Make sure there is adequate, dedicated power for each UPS.

Make sure all the electrical work at your site is done by a licensed electrician. The ele ctric al change s must meet country, state, and local electrical codes.

6 Safety and Regulatory Information

This document contains safety and regulatory information for Avid NEXIS hardware.

Warnings and Cautions

c c c c

c c c

This equipment is intended only for installation in a RESTRICTED ACCESS LOCA TION. Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in

this document, speak with authorized Avi d service personnel. Follow all warnings and cautions in the procedures. Operate the device within its marked electrical ratings and product usage instructions. If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There

might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions.

For products with a power switch the main power switch should remain accessible after installation.

Proposition 65 Warning

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

FCC Notice

Part 15 of the Federal Communication Co mmission Rule s and Regu lations has establi shed R adio Freque ncy (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose. These rules place electronic equipment into two classes, A and B, depending on the intended use.

Class A devices are those that may be expected to be installed in a business or commercial environment. Class B devices are those that may be expected to be installed in a home or residential environment. The FCC requires devices in both classes to be labeled with the interference likelihood and additional operating instructions. The rating label on the equipment will sho w which class t he produc t is (A or B). Class A produc t will not hav e an FCC logo. Class B equipment will have an FCC logo. The information statements differ on the two classes.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to prov ide reasonable protection agai nst harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B Equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gene ra tes, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined b y turning the equipmen t of f and on, the user is encou raged to try to correct the interference by one or more of the follow in g measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio or television technician for help

Modifications

The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment.

Cables

Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian Notice (Avis Canadien)

Class A Equipment

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Class B Equipment

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

LED Safety Notices

A vid hardware might contain LED or Laser devices for communication use. These devices are compli ant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm.

Standard to which conformity is declared: (Class 1 LED Product per IEC 60825-1:2007)

European Union Declaration of Conformity

Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità

We/Wir/Nous/WIJ/Noi: Avid Technology

75 Network Drive Burlington, MA, 01803 USA

European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland

declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto,

Product Name Model Number

Product Option(s): This declaration covers all options for the above product(s). to which this declaration relates is in conformity with the following standard(s) or other normative documents.

auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt. auquel se réfère cette déclaration est conforme à la (aux) norme(s) ou au(x) document(s) normatif(s). al que se refiere esta declaración es conforme a la(s) norma(s) u otro(s) documento(s) normati vo(s). waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt. a cui si riferisce questa dichiarazione è conforme alla/e seguente/i norma/o documento/i normativo/i.

The requirements of the European Council: Safety: Directive 2006/95/EC UL 60950-1, 2nd edition

CAN/CSA-C22.2 No. 60950-1-07; 2007 IEC 60950-1, 2nd edition EN 60950-1:2006

EMC: Directive 2004/108/EC EN55022:2006 /A1:2007

EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN61000-3-3:2008

Issued In Burlington MA, USA 2011

Disposal of Waste Equipment by Users in the European Union

This symbol on the product or its packaging indicates that this product must not be disposed of with other wast e. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic e quipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city recycling office or the dealer from whom you purchased the product.

Argentina Conformity

Made in USA

Australia and New Zealand EMC Regulations

Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060

Japan EMC Regulations

Class A Equipment

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A

Korean EMC Regulations

Class A Equipment

Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.

Taiwan EMC Regulations

Taiwan EMC Regulations BSMI Class A EMC Warning

Warning Statement

1. UV ray radiation

- Following statement or equivalent:

- Following marking or other equivalent marking:

2. Operator touchable area protection

Operation manual should have following statement and statement should be shown on device, or put on similar sentence:

3. Heat-related hazards

Injury may result from high temperatures under normal operating conditions, causing:

- Burns due to contact with hot accessible parts

- Degradation of insulation and of safety-critical components

- Ignition of flammable liquids Examples of measures to reduce risks include:

- Taking steps to avoid high temperature of accessible parts

- Avoiding temperatures above the ignition point of liquids

- Provision of marking to warn USERS where access to hot parts is un avoidable High temperature warning marking — you may use the following high temperature warning marking:

4. Mechanical hazards Injury may result from:

- Sharp edges and corners

- Moving parts which have the potential to cause injury

- Equipment instability

- Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include:

- Rounding of sharp edges and corners

-Guarding

- Provision of SAFETY INTERLOCKS

- Providing sufficient stability to free-standing equipment

- Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and explosion

respectively

- Provision of markings to warn USERS where access is unavoidable

5. Radiation Injury to USERS and to SERVICE PERSONS may result from some forms of radiation emitted by

equipment. Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity

visible and coherent light (lasers). Examples of measures to reduce risks include:

- Limiting the energy level of potential radiatio n sources

- Screening radiation sources

- Provision of SAFETY INTERLOCKS

- Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable

6. Chemical hazards

Injury may result from contact with some chemicals or from inhalation of their vapors and fumes. Examples of measures to reduce risks include:

- Avoiding the use of constructional and consumable materials likely to cause injury by contact or

inhalation during intended and normal conditions of use

- Avoiding conditions likely to cause leakage or vaporization

- Provision of markings to warn USERS about the hazards

7. Safety warning statement for equipment that is under hazardous voltages

8. Equipment with touch current exceeding 3.5 mA One of the following labels, or a label with similar wording, shall be affixed adjacent to the equipment AC

MAINS SUPPLY connection:

9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of

multiple items of other telecommunications equipment shall not create a hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summation of T OU C H CURRENT

10. Replaceable batteries

If an equipment is provided with a replaceable battery, and if replacement b y an i ncorre ct typ e cou ld re sult in an explosion (for example, with some lithium batteries), the following applies:

- If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery

or a statement in both the operating and the servicing instructions

- If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a

statement in the servicing instructions

The marking or statement shall include the following or similar text:

11. Warning to service persons

Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist:

- Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided

with a non-reversible plug

- Where, after operation of the fuse, parts of the equipment that remain energized might represent a hazard

during servicing

The following or similar wording is regarded as suitable:

Index

Accidental drive removal 50 Adding Engines to system 60 Agent

access to Setup Wizard 44

default password 59 anti-static wrist or ankle strap 48 Argentina Conformity 69 Attaching the bezel 50 Australia EMC regulations 69 Avid

online support vii

training services viii Avid NEXIS E2

Control panel 8

drive numbering 3

front view 3

rear view 5 Avid NEXIS E2 SSD

drive numbering 3

front view 3

rear view 5 Avid NEXIS E4

Control panel 8

drive numbering 6

front view 6

rear view 7 Avid NEXIS E5

control panel 9

drive drawer panel 10

drive numbering 11

Engine status and control panel 9

front view 8

rear view 10

sideplane panel 10 Avid NEXIS E5 NL

control panel 9

drive drawer panel 10

drive numbering 11

Engine status and control panel 9

front view 8

rear view 10

sideplane panel 10 Avid NEXIS platforms, overview 1 Avid NEXIS PRO

Control panel 8

drive numbering 3

front view 3

rear view 4 Avid NEXIS SDA

Control panel 8 front view 4 rear view 5

Avid NEXIS system

upgrading 44

Bezel

attaching 50 removing 50

Cables, space for connecting 24 Canadian

interference causing equipment regulations 66, 69 Chassis See Engine Clearance around equipment 24 Computer

configuring IP address 36, 37

connecting to Avid NEXIS Engine 36, 37 Configuring

Engine 41

IP address on computer for setup 36, 37 Connecting cables 24 Control panel 8

Avid NEXIS E2 8

Avid NEXIS E2 SSD 8

Avid NEXIS E4 8

Avid NEXIS E5 9

Avid NEXIS E5 NL 9

Avid NEXIS PRO 8

Avid NEXIS SDA 8 Controller

Avid NEXIS E2 12

Avid NEXIS E2 SSD 12

Avid NEXIS E4 12

Avid NEXIS E5 12

Avid NEXIS E5 NL 12

Avid NEXIS PRO 12

Avid NEXIS SDA 12

function 12

IP addresses 34

location

Avid NEXIS E2 5 Avid NEXIS E2 SSD 5 Avid NEXIS E4 7 Avid NEXIS E5 10 Avid NEXIS E5 NL 10 Avid NEXIS PRO 4

Avid NEXIS SDA 5 name, about 35 redundant 12

installing 56 replacing 58 shutting down 59 types 12

Cooling modules

LEDs 19 status 19

DNS

domain name search list servers

Domain Name Service

See DNS

Downloading software kit 36, 37 Drives

anti-tamper lock 16 capacity 16 carriers 17 drawer panel (5U) 10 failures

and Workspace protection 49

identifying slot number 49

indicators 49

system behavior 49 installing 28 label 16 LEDs 16 Media Packs 16 numbering

2U 3

4U 6

5U 11 removing 50 removing by accident 50 replacing 50 slot locations 16 status 16 system 16

installing 28

replacement size 51 type 16

cooling modules 19 front view (2U) 3 front view (4U) 6 front view (5U) 8 input/mute switch 8 installing software 41 name 35 power supplies 5, 7, 10 rear view (2U, SDA) 5 rear view (4U) 7 rear view (5U) 10 unit ID LED 8

upgrading 44 Engine protection for Workspaces 2 Engine status and control panel

Avid NEXIS E5 9

Avid NEXIS E5 NL 9 ESD precautions 49 European Union notice 67 Extracting software kit 36, 37

FCC notice 65 Front view

Avid NEXIS E2 3

Avid NEXIS E2 SSD 3

Avid NEXIS E4 6

Avid NEXIS E5 8

Avid NEXIS E5 NL 8

Avid NEXIS PRO 3

System Director Appliance 4

Gateway and netmask 34

Hardware

faults 48

status LEDs 48 Hostname

allowed characters 34

max length 34

System Director 34

EIA rack units 24 Enabling link aggregation 31 Engine

adding to existing storage system 60 configuring 41 connecting to switch 29

Installation overview 36 Installing

Media Packs (2U, 4U) 28

Media Packs (5U) 28

redundant Controller 56

software 41

system drives (5U) 28

IP address

for computer used in setup 36, 37 NTP servers 34 System Director 35

LACP 29

about 31

LEDs

Engine ID 8 hardware status 48

Link aggregation 29

about 31 enabling 31 ports 15

Link bundling

See Link aggregation

Management port, connecting computer to 36, 37 Media Packs

about 16 capacity 16 drives

labels 16 replacement size 51 type 16

Netmask and gateway 34 New Zealand EMC regulations 69 NIC teaming 29

See Link aggregation

NTP servers, IP addresses 34

Online support vii

Port trunking

See Link aggregation

Power supplies

Engines 19 LEDs 19 location 5, 7, 10 removing 54 replacing 54 status 19

Rack requirements 24 Rear view

Avid NEXIS E2 5

Avid NEXIS E2 SSD 5

Avid NEXIS E4 7

Avid NEXIS E5 10

Avid NEXIS E5 NL 10

Avid NEXIS PRO 4 Redundant networking

See Link aggregation Regulatory information 65 Removing

bezel 50

Controller 58

drives 50

Engine 59

power supply 54 Replacing

bezel 50

Controller 58

drives 50

Engine 59

power supply 54 Requirements for rack mounting 24 Running Setup Wizard 44

Safety information 65 Servicing, space for 24 Setup Wizard 44 Shutdown 59 Sideplane panel (5U) 10 Software

installing 41

upgrading 44 Software kit

contents 36

downloading 36, 37

extracting 36, 37 Space for accessing components 24 Storage System Name

about 35

allowed characters 34

defined 34

length 34 Supported configurations

Media Mirroring (Engine protection for Workspaces) 2

with embedded System Director 2

with System Director Appliance 2 Switch

connecting to Engine 29

link aggregation (LACP) 29

required hardware 29 System details 3 System Director 15

functions 15

IP address 35

name (hostname) 34, 35

upgrading 44 System Director Appliance

See Avid NEXIS SDA System drives

capacity 16

installing (5U) 28

label 16

replacement size 51

slot locations 16

Taiwan EMC regulations 70 Training services viii Troubleshooting vii

Upgrading

Engines 44

software 44

Wizard, Setup 44

Avid

75 Network Drive Burlington, MA 01803-2756 USA

Technical Support (USA)

Visit the Online Support Center at www.avid.com/support

Product Information

For company and product information, visit us on the web at www.avid.com

Pinnacle Systems NEXIS - 18.5 Maintenance Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Avid NEXIS System Overview

Avid NEXIS Platforms

Supported Configurations

System Details

Engines and System Director Appliance

Controller Functions and Redundant Controller Operation

Types of Controllers

System Director Functionality

Media Pack and System Drives

Power Supplies

2 Connecting the Equipment

Rack Mounting Guidelines and Requirements

Mounting the Engine or Avid NEXIS | SDA

Installing the Media Packs (E2, E2 SSD, E4)

Installing System and Media Pack Drives (E5, E5 NL)

Connecting Power to Equipment

Connecting the Hardware to a Switch

Enabling Link Aggregation

3 Software Installation and System Setup

System Setup Information

Understanding the Shared Name Space

What is DNS?

What is NTP?

Installing and Setting Up the System

Registering the Avid NEXIS and Downloading the Avid NEXIS Software

Configuring the Computer’s IP Address

Installing the Software and Setting up the Avid NEXIS System

Upgrading an Engine

Upgrading an Avid NEXIS System

4 Adding and Replacing Hardware

Collecting Logs for Customer Care

Hardware Faults

About Drive Failures

Identifying the Slot Number for a Failing or Failed Drive

Removing the Bezel

Replacing a Drive

Removing a Drive (2U and 4U Chassis)

Inserting a Drive (2U and 4U Chassis)

Removing a Drive (E5 and E5 NL)

Inserting a Drive (E5 and E5 NL)

Adding Media Packs

Adding a Media Pack to an Engine (2U and 4U)

Adding a Media Pack to an Engine (5U)

Power Supply LEDs

Replacing a Power Supply (2U and 4U)

Replacing a Cooling Module (5U only)

Replacing a Power Supply (5U)

Installing a Redundant Controller

About Controller Failures

Replacing a Controller

Removing or Replacing a Chassis

Adding an Engine to Your Infrastructure

5 Specifications and Notices

Physical

Electrical and Power

Altitude and Temperature

Shock, Vibration and Noise

Approvals

Uninterruptible Power Supply (UPS)

6 Safety and Regulatory Information

Warnings and Cautions

Proposition 65 Warning

FCC Notice

Class A Equipment

Class B Equipment

Modifications

Cables

Class A Equipment

Class B Equipment

LED Safety Notices