Pinnacle Systems NEXIS - 18.11 Administrator’s Guide

Avid NEXIS

Avid NEXIS Administration Guide

Version 18.11

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

This guide is protected by copyright. This guide is for your personal use and may not be reproduced or distributed, in whole or in part, without permission of Avid. Reasonable care has been taken in preparing this guide; however, it may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. disclaims liability for all losses incurred through the use of this document. Product specifications are subject to change without notice.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided " as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid NEXIS, AirSpeed, Eleven, EUCON, Interplay, iNEWS, ISIS, Mbox, MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp. which bears no responsibility for Avid products. All other trademarks are the property of their respective owners. For a full list of Avid trademarks, see: http://www.avid.com/US/about-avid/legal-notices/trademarks.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

Avid NEXIS Administration Guide Version 18.11 • Created 11/26/18 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

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Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1 Configuring and Managing the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Cloud Setup Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Avid NEXIS Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Creating the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Binding Media Packs to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting the System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring DNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Securing the Avid NEXIS Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Securing Access to the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Changing the BMC Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Changing the Storage System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Enabling Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Upgrading the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Changing the System IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Changing IP Addresses Through the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Follow-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2 Working with the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Opening the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Understanding the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Navigation Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Action Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Filtering, Sorting, and Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

System Monitor View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Updating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Selecting Multiple Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Guidelines for Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Customizing the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring System Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Configuring SNMP Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Downloading the MIB File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Enabling SNMP on the Avid NEXIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 3 Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Storage Group Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Renaming a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Increasing a Storage Group’s Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Displaying Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Workspace Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Workspace Protection Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Displaying Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Resizing a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Duplicating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Deleting a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Renaming a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting Event Triggers for a Workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Managing User Access Privileges for Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Workspace Redistribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Managing Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Engines Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Displaying Engine Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Understanding Engine and Storage Controller Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Managing Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Controllers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Displaying Controller Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Understanding Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Managing Media Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying Media Pack Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

About Media Pack Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Adding Unassigned Media Packs to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

About Removing Media Packs from Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing Media Packs from a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Displaying Drive Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

SSD Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Disk Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Identifying the Slot Number for a Failing or Failed Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Clearing a Foreign Disk Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Unbinding Media Packs from the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Chapter 4 Managing Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

User Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Changing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Displaying User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring External Authentication of Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Opening the LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Managing User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Adding User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Modifying User Group Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Deleting User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Displaying User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Managing Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Displaying Bandwidth Limits Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Changing a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Deleting a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 5 Monitoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Monitoring Redistributions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Monitoring Client Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Displaying Event History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Managing System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Displaying the System Logs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Clearing a System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Managing Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Displaying Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Capturing System Information (Avid NEXIS Snapshots). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Working with Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 6 Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Installing the Avid NEXIS Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Opening the Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using the Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Displaying Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Running Tests with the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Saving Disk Analyzer Test Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using the Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Retrieving Media Pack Flag Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Media Pack Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 7 Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Logging Into the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Data Migration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Data Migration Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Migration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Transfer Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Running the Data Migration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Transfer Queue and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

vii

Using This Guide

The Avid NEXIS® software-defined storage system provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected devices. This user’s guide describes how to connect your client system to the storage system, mount Workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to all operating systems. Where differences exist, information on the differences is provided.

The documentation describes the features and hardware of all models. Your system might not contain certain features and hardware that are covered in this guide.

Who Should Use This Guide

This guide is intended for users who need to manage the Avid NEXIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

, Mac OS® X, and Linux operating

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

A user tip provides a helpful hint that can aid users in getting the most from their system.

n n

A shortcut shows the user keyboard or mouse shortcuts for a procedure or command.

> This symbol indicates menu commands (and subcommands) in the order you select them. For

example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard

sequences.

Symbol or Convention Meaning or Action

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For

| (pipe character) The pipe character is used in some Avid product names, such as Interplay | Production. In this

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge

Base at www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download upgrades, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

example, Command+Option+C or Ctrl+drag.

document, the pipe is used in product names when they are in headings or at their first use in text.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can access the documentation from the Knowledge Base site specific to your release. Download and install Acrobat Reader before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit

www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Configuring and Managing the System

This chapter describes how to complete the setup of a new Avid NEXIS system after either physically installing it and installing the software, as described in the Avid NEXIS Setup and Maintenance Guide, or provisioning anAvid NEXIS Cloud Storage system. Avid has partnered with Microsoft Azure to offer cloud-based media storage.

To configure an Avid NEXIS Cloud Storage system, you must have a storage account either with Microsoft Azure or with Avid, and a license from Avid. Avid will provision an Avid NEXIS Cloud Storage system for you.

This chapter also covers routine system management, including setting bandwidth limits, and performing software upgrades.

Cloud Setup Prerequisites

To configure an Avid NEXIS Cloud Storage system, you need the following.

Requirement Description or Comment

Azure subscription and credentials If you have your own Azure account, you must have the correct credentials

from Azure.

If Avid is provisioning the system for you, Avid will enter the credentials.

Avid NEXIS Storage Account Supplied either by Azure or Avid.

Avid NEXIS Cloud Storage License File Supplied by Avid.

Avid NEXIS Setup Overview

To make an Avid NEXIS on-premise or Avid NEXIS Cloud Storage system fully usable to clients, do the following:

1. Create the file system. See “Creating the Avid NEXIS File System” on page 2.

2. Bind Media Packs to the file system. See “Binding Media Packs to the File System” on page 2.

3. Set the system time. See “Setting the System Time” on page 3.

4. Configure notification to send email to one or more accounts when a problem occurs. See “Configuring the

Notification Service” on page 4.

5. Create one or more Storage Groups from the Media Packs, depending on your hardware and what kind of Workspace protections you want to use. See “Managing Storage” on page 24.

6. Create user or device accounts to allow clients to connect to Workspaces. You can do one or both of the following:

- Create user accounts on the Avid NEXIS system itself (see “Managing Users” on page 53).

- Configure Avid NEXIS to connect to an LDAP server to authenticate external users (see “Configuring

External Authentication of Users” on page 57).

7. Create Workspaces within the Storage Groups. See “Managing Storage” on page 24.

In addition, see the following to make your system more secure and robust (some apply only to on-premise systems):

• “Changing the Administrator Password” on page 5

• “Configuring DNS Service” on page 5

• “Changing the BMC Password” on page 6

• “Changing the Storage System Name” on page 9

• “Enabling Link Aggregation” on page 10

Creating the Avid NEXIS File System

Creating a new file system is the first step to making the storage space usable.

If a file system already exists, creating a new one permanently deletes it and all users, groups, Workspaces,

Storage Groups and other objects. All Media Packs are unbound; all other settings, such as External Authentication and Notification Service, are cleared and must be reconfigured after the new file system is created; and the Administrator password (if changed) reverts to the default.

To create a new file system:

1. Open a browser and enter either the hostname (if DNS is configured) or the IP address of the System Director.

The Management Console login window opens.

2. Enter the user name “administrator” and the administrator password (default is se-admin) and click Sign In.

3. In the navigation sidebar, click System, then Settings.

4. Click File System.

5. From the drop-down box, select Create New File System, then click Submit.

A confirmation screen appears, asking you to confirm the operation, which will destroy all existing data (if any) on the Avid NEXIS system, and create a new file system.

6. Click OK.

The Results panel displays progress messages. When the file system is created, you can complete the system configuration.

Binding Media Packs to the File System

After you have created an active file system, bind the Media Packs to it. For Avid NEXIS Cloud Storage, the only option is Cloud performance and is applied automatically.

Binding a Media Pack formats it to a specific performance capability:

• High performance Media Packs are intended specifically for high-bandwidth media playback, such as UHD/ 4K finish and color-correction workflows. Choose the strip size of 1024KB.

• Scale-Out performance Media Packs are suitable for a broad variety of workflows up to the supported client count for your Avid NEXIS model. Choose the default strip size of 512KB.

• SSD performance Media Packs are available only on an Avid NEXIS | E2 SSD Engine and are intended for playback of ultra high bandwidth media. Media Packs in this Engine type are bound automatically at a strip size optimized for the best performance.

• For Avid NEXIS Cloud Storage, the only option is Cloud performance and is applied automatically.

Media Pack performance types cannot be changed while the pack is bound. To change a Media Pack’s performance type, unbind it and then rebind it as a different performance type (not supported on Avid NEXIS | E2 SSD Engines or Avid NEXIS Cloud Storage.)

To bind the Media Packs:

1. In the navigation sidebar, click Storage, then Media Packs.

2. Select a Media Pack.

3. Click Bind.

4. A warning dialog is displayed asking you to confirm the operation. Click OK.

5. In the Media Pack Bind Settings dialog box, choose the bind setting for the Media Pack:

t Cloud systems—Only the Cloud bind setting is available

t 512KB Scale-Out Performance

t 1024KB High Performance

6. Click Save.

When the Media Pack is bound, its icon changes from white to green, and the state is Spare - Bound.

7. Create a Storage Group. See “Creating a Storage Group” on page 28.

Setting the System Time

For on-premise systems, you can configure the system time manually or use one or two external NTP servers. (If you configure an NTP server and enter the system time manually, the NTP server takes precedence.)

You typically set the system time or configure NTP servers during initial system setup, but you can change the system time or the NTP server information (for example if the IP address of an NTP server changed) at any time.

For Avid NEXIS Cloud Storage, the system time and NTP Servers are configured automatically during the Azure provisioning process. You can change the NTP server to one that is accessible from Azure.

To set system time, or add or change and NTP server:

1. In the navigation sidebar, click System, then System Setup.

2. Click the Date/Time tab.

3. To configure an NTP server, check the box and enter the IP addresses or host names for up to two NTP servers on your network.

4. To set the date and time manually:

a. Enter the current date and time in the fields (on-premise only).

b. Choose a time zone from the list.

5. Click Save.

A warning message asks you to confirm the action. Click OK, or click Reset to undo the changes.

Configuring the Notification Service

The Notification service watches the system logs and sends email to one or more addresses you configure. The service supports filters that allow you to specify the type of error message that triggers an email notification and to set parameters for each type of error message—Error, Warning, and Information messages.

You can configure Avid NEXIS to send notification emails for one or more of the following subsystem categories and the severity level that will trigger notification:

• Server Control — Reports messages about internal operations, including problems saving metadata to disk

• System Director — Reports messages about the Avid NEXIS file system, metadata, memory, system drives, and the System Director IP address and networking

• Avid Storage General — Reports messages about Workspaces (such as changing its size), password changes, Media Packs, and network communication errors detected by an Avid NEXIS component

• Storage Manager General — Reports messages about general Media Pack operations, such as initialization and status changes

To configure the Notification Service:

1. In the navigation sidebar, click Users, then Notifications.

2. In the configuration panel, do the following:

a. Enter the IP address for your network’s SMTP (email) server.

b. (Optional) If your SMTP server uses a port other than 25 (default), enter the port number. Port 25 is

appropriate for most cases.

c. Enter at least one email address that will receive the notifications.

d. Click Save.

3. To add more than one name, click Add in the Contacts area. There is no enforced limit to the number of contacts you can add.

a. Enter a name for the contact in the Name field. This can be any name you want to assign to the user; it

does not have to be the same as the email account name.

b. Enter a valid email address for the contact.

4. In the Filters panel, check the boxes according to which types of errors from which subsystems you want the contacts to receive notice for.

5. Click Save.

- A confirmation message is displayed in the Results area.

- If you started or stopped the Notification Service, the Service State will change to reflect the new service

state.

6. (Optional) To test the notification settings, click Run Test.

The Results area displays the status (success or failure) of the test.

Changing the Administrator Password

For on-premise systems, the default password for the Management Console Administrator is se-admin before a file system has been created. If a file system exists, the default password is blank. The Administrator password for Avid NEXIS Cloud Storage is set at the time of provisioning.

Avid highly recommends that you set or change the Administrator password when you configure an on-premise system.

See “Guidelines for Names and Passwords” on page 20 for valid password characters and the maximum length.

To change the Administrator password:

1. In the navigation sidebar, click Users, then Administrator.

2. Type the current Administrator password in the Current Password field.

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Submit.

- The Administrator Password is changed to the new value.

- A confirmation message appears in the Results area.

If you forget the Administrator password you have created, contact Avid Customer Care.

Configuring DNS Service

This section does not apply to Avid NEXIS Cloud Storage.

If your network environment includes one or more Domain Name servers, you can add the Avid NEXIS system to the DNS service, and add the DNS domain to Avid NEXIS. This enables you to open the Management Console using the System Director host name, instead of the IP address. Enabling DNS also allows you to use LDAP for external user authentication; for more information, see “Configuring External Authentication of Users” on

page 57.

To configure DNS:

1. In the navigation sidebar, click System, then System Setup.

2. In the Domain Name Service area, enter the following information:

- The DNS domain you want the Avid NEXIS system to join, without the top level domain.

(For example, if your domain name is Example.com, enter Example in the domain name field, but not “.com”.)

- One or more IP addresses for the DNS servers in your environment, separated by spaces

- (Optional) Additional domains in your environment (if applicable) to search through when trying to

resolve a host name.

3. Click Save.

If you enter an invalid IP address, an error message is displayed.

4. Add the Avid NEXIS system to your DNS service.

Securing the Avid NEXIS Infrastructure

If your environment requires tight security, you can restrict access to the Management Console using TLS (Transport Layer Security, often referred to as SSL) encryption, and you can change the BMC password.

Securing Access to the Management Console

By default, the Management Console uses unencrypted HTTP. However, you can also run the Management Console using HTTPS (TLS). When TLS is enabled, the Avid NEXIS generates a self-signed certificate that prompts a browser warning.

To run the Management Console unencrypted:

t Open a browser and enter: http://<IP address>

The browser bar looks like the following:

To run the Management Console encrypted:

t Open a browser and enter: https://<IP address>

The browser bar looks like the following, but the traffic is being encrypted and is secure:

Changing the BMC Password

This section does not apply to Avid NEXIS Cloud Storage.

The Avid NEXIS system has several passwords:

• The Administrator password, used when you log into the Management Console. You can change this at any time.

• The password you use for initial system setup (

• The password for the BMC (Baseboard Management Controller), which is a low-level process on the Storage Controller that manages the BIOS, MAC addresses, and other internal functions (on-premise only).

By default, the BMC password has been set at the factory to be the same as the system setup password (

), but this could be a security concern in some environments.

admin

If your lab environment or company requires it, you can change the BMC password to prevent unauthorized access to the hardware.

se-admin

for on-premise systems).

se-

To change the BMC password:

1. Connect a computer or laptop to the Management Port on the Storage Controller, as shown:

2. Open a browser window and go to the address:

169.254.10.250

controller.

root

3. Log in using the user name

and the password

4. In the BMC interface, click the Configuration tab.

se-admin

, which is the default IP address of the BMC

5. Select Users from the pull-down menu.

6. Click Modify User.

7. Click the Change Password checkbox, enter a new password in the Password and Confirm Password fields, then click Modify.

8. Click OK.

9. Log out of the BMC interface.

Changing the Storage System Name

This section does not apply to Avid NEXIS Cloud Storage.

The Storage System name represents all the Avid NEXIS Engines (and the System Director Appliance, if applicable) operating as one shared-storage system.

The name can be up to 31 English alphanumeric characters long, any combination of upper and lower case (a-z and A-Z), can contain a dash or hyphen (-), and must start and end with a letter or number.

Renaming the system requires a reboot. You might want to perform this change when clients are not connected and actively using the system.

Change all the non-System Director Engines first, then change the SDA or Engine running the System Director

last.

To change the Storage System Name:

1. In the navigation sidebar, click System, then System Setup.

2. Select any Engine not running the System Director. Click System.

3. Enter a new name into the Storage System Name field, then click Save.

A confirmation message is displayed stating that the system might reboot. Click OK.

When the system reboots, a message is displayed stating that the system is rebooting and will attempt to reconnect. The amount of time remaining until reconnection is displayed and counts down in real time.

When the remaining time has elapsed, you can log into the Management Console again.

4. Repeat this procedure on all Engines except the SDA or the one running the System Director.

5. Change the Storage System Name on the SDA or the Engine running the System Director. Make sure this is the last Engine to be changed.

When the last Engine has rebooted, clients can reconnect to the system. Users might need to refresh the host list in the Client Manager to see the new name.

Enabling Link Aggregation

This section does not apply to Avid NEXIS Cloud Storage.

If your environment supports and requires it, you can configure link aggregation (also called redundant networking, NIC teaming, link bundling, or port trunking) on the network ports on each controller, which provides redundancy in case one network port fails. The Avid NEXIS implementation follows the Link Aggregation Control Protocol (LACP) standard. (Link aggregation is not supported on Avid NEXIS | PRO.)

LACP is supported in systems with one or two Controllers, but if two Controllers are present, it is enabled on both. The Ethernet ports on all installed Controllers must be connected to one or more supported switches.

In a configuration with multiple Engines or a System Director Appliance, you enable LACP on each Engine and the System Director Appliance individually, in any order. Furthermore, you can choose which chassis have LACP enabled. For instance, you can enable LACP only on the Engine running the System Director (or the System Director Appliance), or on all Engines (and the System Director Appliance), or any combination, based on your needs.

The overall procedure for enabling LACP is as follows:

1. Enable LACP on the switch.

2. Enable LACP on the Avid NEXIS.

3. Connect the cables between the switch and the Avid NEXIS.

Enabling link aggregation is a disruptive process that temporarily causes loss of connection. Therefore Avid recommends enabling LACP during initial system setup and configuration, or during a maintenance window, and connecting a computer to the Management Port on the target Engine or SDA to maintain access.

To enable link aggregation:

1. Enable link aggregation on the connected switch or switches. For more information, see the Avid NEXIS Network and Switch Guide.

The switch will lose connectivity to the Avid NEXIS system until LACP is enabled on Avid NEXIS and the cables are connected.

2. Connect a computer to the Avid NEAvid NEXISXIS Engine or SDA via the Management Port.

3. In the navigation sidebar, click System, then System Setup.

4. Click Interfaces.

5. In the Data Interface section, check the box for Link Aggregation.

6. Click Save.

A warning confirmation message warns you that the engine might reboot. Click OK.

When the system restarts, link aggregation is enabled on the network ports on all installed controllers.

If an error occurs with the LACP configuration, a status message is displayed.

7. Connect cables from both NIC ports on the Controllers to the LACP-enabled switch. See the Avid NEXIS Setup and Maintenance Guide for example LACP cable configurations.

8. Repeat steps 2 through 7 on all chassis (Engines or SDA) on which you want LACP enabled.

To disable link aggregation:

1. In the navigation sidebar, click System, then System Setup.

2. Click Interfaces.

3. In the Data Interfaces section, uncheck the box for Link Aggregation.

4. Click Save.

A confirmation message warns you that the engine might reboot. Click OK.

When the system restarts, link aggregation is disabled on the network ports on all installed controllers.

To verify or monitor the status of link aggregation on the controllers, see “Managing Controllers” on page 44.

Upgrading the System

This section does not apply to Avid NEXIS Cloud Storage.

When new releases of the Avid NEXIS software are available, you can upgrade the Avid NEXIS clients and system to take advantage of new features and bug fixes.

All the system components (Engines and System Director Appliance, if applicable) are updated at the same time, through one operation.

To upgrade an Avid NEXIS System:

1. On your local computer, download the new software from Avid, using your support account.

2. Unzip the software on your computer.

3. In the navigation sidebar, click System, then System Setup.

4. Click the Install tab.

5. Click Choose File (or Browse on Firefox), navigate to the location of the software kit contents that you just unzipped, and select the .bin file.

6. Click Upgrade.

The kit is installed on each member of the system.

The current login session ends, closing the Management Console. When the system reboots, the login screen is displayed.

7. Log back in to the Management Console.

8. Click Dashboard (if not already displayed) and look under the System heading to confirm the new version.

Changing the System IP Address

This section does not apply to Avid NEXIS Cloud Storage.

If your network changes or you need to move your Avid NEXIS shared-storage system to a new location on a different network, you can change the IP addresses of all the Engines and the SDA (all the Controllers in the system).

The Avid NEXIS system will reboot during this process. Make sure clients are not trying to access Workspaces.

If the system uses NTP servers, DNS, LDAP, SNMP or SMTP, and those servers’ addresses are also changing, you can change the configuration while changing the Avid NEXISI IP addresses.

Put any Interplay | Media Indexer servers or MediaCentral Media Index services connected to the Avid NEXIS into standby mode until after all the IP addresses are changed and the entire shared-storage system has finished rebooting.

Before You Begin

Make sure you have the following:

• Range of new IP addresses for all the system components

• For Avid NEXIS systems using external servers for services, new IP addresses of these servers if they are also changing

Changing IP Addresses Through the Management Console

To change the system IP addresses:

1. In the navigation sidebar, click System, then System Setup.

2. Select the SDA, if applicable, or any Engine.

3. On the blue System tab, if using DNS, edit the DNS domain, server list and search list, if they are also changing.

4. Click the blue Interfaces tab.

5. Edit the IP address, netmask and gateway for the installed Controllers. (The second Controller inherits these values from the first Controller.)

6. If using NTP, and that server IP address is also changing, click Date/Time.

7. Edit the NTP server IP addresses.

8. Click Save.

9. In the warning dialog box, click OK.

10. After the system reboots, open the Management Console and verify that all the Engines and the SDA are reported.

Follow-Up

After you have changed all the IP addresses and the system is back up and running, do the following as needed.

• If Email notification, LDAP, or SNMP is configured and those server IP addresses also changed, make sure to

• Open the Client Manager on all client systems that formerly had access to the Avid NEXIS system and make

update them on the Avid NEXIS system.

sure they can reconnect to the system. You might need to change the Avid NEXIS system IP address in the Remote Hosts settings.

2 Working with the Management Console

The Management Console is the interface to manage and monitor the Avid NEXIS system.

When you access the Management Console, the Login page opens. Enter a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

To set or change the administrator password, see “Changing the Administrator Password” on page 5.

Standard Avid NEXIS client users can log in to the Management Console, but will have limited access to the Management Console interface (Dashboard and Installers pages only). They can see certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid NEXIS Client Help.

Opening the Management Console

The Management Console runs within one of the following qualified web browsers:

• Windows — Microsoft Edge, Mozilla Firefox, Google Chrome

• OS X — Safari, Mozilla Firefox, Google Chrome

• RedHat Linux and CentOS — Mozilla Firefox, Google Chrome

Performing administrative functions in more than one instance of the Management Console at the same time can cause unexpected results.

To open the Management Console as Administrator:

1. Open your web browser and in the address bar enter one of the following:

t System Director Name of an on-premise system (if DNS is configured; see “Configuring DNS Service”

on page 5)

t IP address of the System Director. (This is the IP address of the Storage Controller running the System

Director; whether in a single- or multi-Engine configuration or in a System Director Appliance.)

t For Avid NEXIS Cloud Storage, the Microsoft Azure Public IP address or DNS name.

The Login dialog box for the Management Console opens.

2. Enter the Administrator user name and password.

3. Click Sign In or press Enter.

The Management Console Home page opens.

To log out of the Management Console:

t Open the drop-down list in the upper right corner of the screen and select Log Out.

The Management Console session closes (logs out) automatically after two hours for security, and you must log back in.

Understanding the Management Console Interface

The Management Console user interface has the following main components.

The Management Console for Avid NEXIS Cloud Storage does not include all the functionality available for an

on-premise Avid NEXIS system. Differences are noted in this guide.

1 Navigation Sidebar — Main menus for managing the Avid NEXIS system. See “Navigation Sidebar” on

page 15.

2 Menu Selection, Messages, and Action tools area — Displays the name of the selected menu item, and action

tools (icons) for available actions based on the objects being displayed. See “Action Tools” on page 17.

Also displays error, warning, or status messages relating to actions taken, such as successful completion of an operation.

3 Main page — Displays detailed information for the menu item selected in the navigation sidebar.

4 Application menu — Contains links to actions you can take on the Management Console UI itself:

• Open the Classic Management Console (requires Adobe Flash Player and is not available on Avid NEXIS Cloud Storage systems)

• Open the System Monitor View (see “System Monitor View” on page 18)

• Log out

Help menu — Open links to the documentation for Avid NEXIS, and a link to the disk slot diagrams for all Avid NEXIS models

Navigation Sidebar

The Navigation sidebar is divided into the following main sections: System, Storage, Monitoring, Users, and Logs, each of which expands to display functions or objects related to that category.

System Section

The System section contains:

• Dashboard (displayed by default when you log into a running, configured system)—Displays overall health and status information about the system.

• Bandwidth Limits—Lets you create, edit, sort and manage bandwidth limits for clients.

• Installers—Provides links to the installers for the Avid NEXIS Toolbox, LDAP Sync Tool (on-premise only), Avid NEXIS Client software, and Avid NEXIS software to install on other Engines (on-premise only).

• System Setup—Displays information about the current configuration and lets you edit various attributes and settings.

• Settings—Manages system preferences, the file system setup, and metadata.

• Snapshots—Lets you create a snapshot of the current state of the Avid NEXIS system.

Storage Section

The Storage section contains:

• Workspaces—Displays current Workspaces and lets you create, modify and delete Workspaces and their attributes.

• Storage Groups—Displays current Storage Groups and lets you create, modify and delete Storage Groups and their attributes.

• Engines (on-premise only)—Displays current Engines and lets you modify some Engine attributes.

• Controllers (on-premise only)—Displays current Controller information and lets you modify some Controller attributes.

• Media Packs—Displays current Media Pack information and lets you modify some Media Pack attributes.

Monitoring Section

The Monitoring section contains:

• Client Bandwidth—Displays total system bandwidth use, and bandwidth consumption of each connected system.

• Connection Status—Displays the users and other entities connected to (or logged into) the system, including internal users such as the Storage Managers.

• Redistribution (on-premise only)—Displays information about any in-progress redistributions, and which Media Packs are involved.

• Reservations—Displays any bandwidth reservations set inside the Client Manager.

Users Section

The Users section contains:

• Users—Lets you create, edit, sort and manage user accounts.

• Groups—Lets you create, edit, sort and manage user groups.

• Notifications—Lets you configure an SMTP server for email notifications and filter which types of system events are sent to the contacts you configure.

• External Authentication (on-premise only)—Lets you configure and manage external authentication servers for LDAP.

• Administrator—Lets you change the administrator password.

Logs Section

The Logs section contains:

• Event History—Displays the past 5 days (96 hours) of system status information. You can download the history as a zip file, and then send the file to Avid Customer Care upon request.

• System Logs—Lets you choose from various logs to display.

• Media Pack Logs—Displays log files for the Media Packs in the system.

Action Tools

Depending on which section is open in the System Navigation sidebar, various action tools are displayed.

Action Tool Action Description

Filter When clicked, displays filter options for the displayed objects. See “Filtering,

Sorting, and Searching” on page 18.

Redistribution Applies to Workspaces only.

Allows you to start, suspend, resume, and verify Workspace redistribution.

Add Allows you to create a new workspace, user, user group, storage group,

bandwidth limit, or contact for email notification.

Refresh (or Continuous Refresh)

Edit Toggles edit mode for an object, which also displays additional details for an

Duplicate Applies to Workspaces and users.

Advanced Applies to Engines.

Clear In the Logs–Event History section, clears the history status flags.

Download In the Logs–Event History section, lets you download the event history to a file

Refreshes the display. If a down arrow is present, lets you choose between Refresh (which refreshes the display once) or Continuous Refresh (which continues to refresh the display until either you leave the screen or disable Continuous Refresh mode).

In Continuous Refresh mode, blue text displays “Continuous refresh enabled” and the blue Refresh icon spins.

object. Select a different object to edit it or display its details. Click Edit again to close edit mode.

Lets you duplicate a Workspace or user.

Lets you view details about the Engines in the shared-storage system, hardware status (fans, system temperature, and other data), and disk status (operational status, slot number, SSD health if applicable, and other data).

In the Logs–System Logs section, clears the log viewer.

which you can send to Avid Customer Care if requested.

Action Tool Action Description (Continued)

Dump All Logs Applies to Media Pack Logs only.

Lets you create a dumpfile of all the Media Pack logs. You can retrieve and send this file to Avid Customer Care if requested.

Disable Logs Applies to Media Pack Logs only.

Lets you disable or enable collection of Media Pack logs. The color if the action tool indicates to current behavior:

• Gray — Disabled

• Blue — Enabled

Filtering, Sorting, and Searching

You can filter, sort, and search for specific objects in most of the displays.

Sorting Objects

The sort options depend on the type of objects displayed. To display all objects, click Refresh.

Category or Object Type Sort Options

Bandwidth Limits Name, Bandwidth, Description

Workspaces Name, Storage Group, Engine Protection Mode, Media Pack Protection Mode

Storage Groups Name, Mirror Capable

Engines Name, Product, Product Part Number, Serial Number, Type

Controllers Host Name, BMC Version, Controller Serial Number, Engine Serial Number

Media Packs Name, Host Name, State, Engine Serial Number, Storage Group

Users Name, Flags, Bandwidth

Groups Name

Filtering and Searching for Objects

You can search among all objects in a category (for example, among all users or all Workspaces) or you can search within a filtered list.

For example, on the Workspaces page, you can select Name from the sort options, then start typing in the Search field. Only names matching or containing the typed characters are displayed. Or you can select Storage Group from the sort options and type in the Search field. Only Workspaces in Storage Groups matching or containing the typed characters are displayed.

System Monitor View

When you are logged in as administrator, clicking System Monitor View logs you out and displays the Dashboard view without the navigation sidebar, as shown in the following figure:

This lets you keep system information visible on a screen without allowing another user to accidentally or intentionally make changes to the configuration, and is a safe way to continuously watch system performance and see any alerts or warnings. The System Monitor View does not automatically log out after the default period.

Click Exit View to log in again for full administrator access.

Updating the Display

You can update onscreen information to reflect recent system changes by clicking Refresh. You can also set the display to refresh continuously.

To enable Continuous Refresh:

t On any screen that displays the Refresh icon with a down arrow (drop-down menu), open the menu and select

Continuous refresh.

Continuous refresh mode is enabled, the refresh icon spins continuously, and a status message is displayed on the screen as long as it remains enabled.

To disable Continuous Refresh:

t Click the spinning Refresh icon, click any other action button on the screen, or click a different navigation

sidebar menu item.

Selecting Multiple Items

You can select multiple items in many Management Console windows, as follows, similar to selecting multiple items in Windows Explorer or the Mac Finder:

To Select This Do This

One item Click the item or its checkbox.

To Select This Do This

Multiple, non-contiguous items Ctrl+click each item you want to select, or click the

checkbox for each item.

Multiple, contiguous items Click the first item, then Shift+click on the last item, or

click the checkbox for each item.

All items Click the All checkbox. See the following example.

The following figure shows the All check box on the Users page.

Guidelines for Names and Passwords

Follow these guidelines when creating object names or passwords in the Management Console:

• Names (Storage Groups, Users, Groups) can be a maximum of 31 ASCII characters in length.

• Workspace names can be up to 31 characters long, must use Unicode characters and cannot include a space.

• The Administrator and User passwords can be a maximum of 127 bytes, which equals 127 ASCII characters. Other character sets, such as UTF, might result in fewer characters, but the limit remains 127 bytes.

• Do not include a space in any name fields.

• Do not use a period (.) as either the first or last character in the names you create.

• Do not use the following characters in any name fields:

Character Name Character Name

^ Circumflex accent | Vertical line

Character Name Character Name(Continued)

\ Backslash [ Left square bracket

/ Forward slash ] Right square bracket

: Colon + Plus sign

* Asterisk = Equals sign

? Question mark % Percent sign

" Double quotation mark ; Semicolon

< Less-than sign , Comma

> Greater-than sign @ Commercial At symbol

The Management Console does not support displaying regional language characters.

Customizing the System Settings

You can set parameters that customize the basic functionality of the Avid NEXIS system:

• General Preferences—These control general system behaviors and are described in the following table.

• Logging Preferences—These control what types of logs are collected and the severity and verbosity of the event being logged. These are not described here; do not change these unless instructed to do so by Avid Customer Care.

General Preferences

Option Type Default Description

Total System Bandwidth (MB/sec)

Default Bandwidth for Auto Created Devices (MB/sec)

Force Manual Device Creation

Default LCT Threshold (ms)

text (numeric)

check box Disabled If enabled, clients without an entry in the Bandwidth Limits list

text (numeric)

1000 MB/sec Total reservation bandwidth allowed by the system, in MB/sec.

When this value has been reached, Avid NEXIS will no longer accept bandwidth reservations from clients.

This value does not represent the actual bandwidth capabilities of

the Avid NEXIS system. For more information about Avid NEXIS bandwidth capabilities, see Avid NEXIS Documentation.

0 Reservation bandwidth allowed for devices that are

automatically created at connection time.

The default value (0) grants unlimited bandwidth.

are not allowed to connect. Manually create an entry for every client computer that is expected to connect to the Avid NEXIS system.

0 Defines the upper limit of the Long Command Time (LCT)

value, above which the Media Pack will report a Disk Degraded condition to the System Director.

The default value (0) sets the LCT threshold to the internal system default of 750ms.

+ 82 hidden pages

Pinnacle Systems NEXIS - 18.11 Administrator’s Guide

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Configuring and Managing the System

Cloud Setup Prerequisites

Avid NEXIS Setup Overview

Creating the Avid NEXIS File System

Binding Media Packs to the File System

Setting the System Time

Configuring the Notification Service

Changing the Administrator Password

Configuring DNS Service

Securing the Avid NEXIS Infrastructure

Securing Access to the Management Console

Changing the BMC Password

Changing the Storage System Name

Enabling Link Aggregation

Upgrading the System

Changing the System IP Address

Changing IP Addresses Through the Management Console

Follow-Up

2 Working with the Management Console

Opening the Management Console

Understanding the Management Console Interface

Navigation Sidebar

Action Tools

Filtering, Sorting, and Searching

System Monitor View

Updating the Display

Selecting Multiple Items

Guidelines for Names and Passwords

Customizing the System Settings