Pinnacle Systems MediaStream - 3.2.x Installation Manual

Avid® MediaStream
Version 3.2x Software Installation Guide
MediaStream Network Storage Systems
MediaStream Storage Independent Systems
make manage move | media
Avid
®
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Copyright 1996 Daniel Dardailler.
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Modifications Copyright 1999 Matt Koss, under the same license as above.
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Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.
Avid MediaStream Version 3.2x Software Installation Guide • 0130-07713-01 Rev. A • October 2006
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Contents

Official Notices and Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Software Version Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Version Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
MSi Version Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FSC Version Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MSS Version Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Long File Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2 MSi Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Adjust the MSi Computer’s Monitor Resolution (15-inch Monitors) . . . . . . . . . . 16
Chapter 3 FSC and MSS Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Prepare for FSC Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Upgrade FSCs on 8000 Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Upgrade FSC on 8000 Storage Independent. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
FSC Configuration (8000si only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Upgrade the MediaStream Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Initial Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Back Up Site Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Select the Required Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Start the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
PMON Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Upgrade ConnectPlus Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Upgrade the Gateway on an 8000NS System. . . . . . . . . . . . . . . . . . . . . . . . . . 41
Upgrade Gateway on an 8000Si (Internal and/or External). . . . . . . . . . . . . . . . 42
Gateway Configuration (8000si) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 4 Palladium Store 1000 Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . 47
Run RAID Patrol Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6

Official Notices and Warranties

Software License Agreement

IMPORTANT-READ CAREFULLY: This Software License Agreement is a legal agreement between You and Pinnacle (or its suppliers). This System contains certain Pinnacle computer software (“Software”), associated media, printed materials, and electronic documentation. By using the Software, You agree to be bound by the terms of this Software License Agreement. If You do not agree to the terms of this Software License Agreement, Pinnacle is unwilling to license the Software to You. In such case, You may not use or copy the Software. This system also contains certain third party software, which is provided to You upon the condition that You agree to the terms outlined in the third party software licenses included with the materials shipped with the System.
License: Pinnacle grants to You a nonexclusive, personal, perpetual, nontransferable, limited license to use the installed Software exclusively on hardware on which Pinnacle has loaded the Software, or other hardware on which Pinnacle has authorized it to be loaded, but solely in connection with the operation of Your internal business, and not for the benefit of any third party. If the contract, purchase order or invoice specifies the number of licenses granted or seats or channels authorized, You may only use the specified number of copies of the Software or specified number of channels or seats and must obtain additional licenses from Pinnacle for use of any additional copies, seats or channels. Such Software may only be enabled by Pinnacle or its authorized agent. Pinnacle and its licensors retain all right, title and interest in and to all Software, but title to the media on which the Software is delivered is transferred to You.
Restrictions: The Software is copyrighted and may contain material that is protected by patent, trade secret or other laws pertaining to proprietary rights. You may not copy the Software, except that it may make a single copy for archival purposes. You may not modify the Software or permit or assist any third party in doing so. You may not decompile, reverse engineer, disassemble, or otherwise reduce the Software to source code or other human-
Official Notices and Warranties
readable form, or attempt or permit any third party to do so. Any violation of this Software license shall be a material breach and shall immediately entitle Pinnacle to exercise any remedy that may exist at law or in equity.
Copyright: All title and copyrights in the Software (and any copies thereof) and the accompanying printed materials are owned by Pinnacle. All rights not specifically granted under this Software License Agreement are reserved by Pinnacle.
Limited Warranty: Pinnacle warrants that (a) the Software will perform substantially in accordance with the published specifications for a period of one year receipt and (b) any Pinnacle hardware will be free from defects in materials and workmanship under normal use and service for a period of one year This warranty will not apply to repair or replacement necessitated by accident, disaster, improper or inadequate maintenance, customer or customer-supplied interfacing or machines, unauthorized modifications or repairs, improper electrical current, misuse, abuse or improper installation. This warranty is personal to You and may not be assigned or transferred. Pinnacle does not warrant that the Software will operate error-free.
THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY, EXPRESS, IMPLIED OR STATUTORY THAT PINNACLE MAKES WITH RESPECT TO THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, ARE DISCLAIMED.
from the date of
from the date of receipt.

Limitation of Liability

PINNACLE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; FOR DAMAGES THAT DIRECTLY OR INDIRECTLY ARISE FROM YOUR USE OF, OR INABILITY TO USE, THE SYSTEM; FOR COMMERCIAL LOSS OF ANY KIND; FOR THE PROCUREMENT OF SUBSTITUTE GOODS--WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF PINNACLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, PINNACLE'S LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO ANY SUCH DAMAGE. THIS LIMITATION IS INTENDED TO LIMIT PINNACLE'S LIABILITY AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
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Chapter 1

Introduction

This guide provides instructions for upgrading the MediaStream Network Storage (NS) System and the MediaStream Storage Independent (Si) System to software version SAN 3.2x or the current software release. Software releases update all or any combination of the following components:
The MediaStream Interface (MSi) computer
The File System Controllers (FSC)
The MediaStream Server (MSS)
The Palladium Store (PS) 1000 Firmware
The ConnectPlus/gateway
Read the release notes to identify current release revision numbers and to note any special instructions with the release. The MediaStream Server Software disc contains release
for the main release and all patches in the :\doc directory.
There are two Network Storage System upgrade CDs. One contains the MSS and MSi software upgrades. The FSC Program CD contains the FSC software upgrade.
notes
c
As part of the system upgrade, you need to upgrade any gateways (FTP servers) when you upgrade the MediaStream Servers. If you have a ConnectPlus product, be sure that you have an upgrade CD for the gateway before you start the system upgrade.
Chapter 1 Introduction

Before You Begin

See the Release Notes on the upgrade CDs for the latest information on the changes, features, and issues regarding this software release.
c
n
All of the upgrades for your system must be performed at the same time. Otherwise, your system’s integrity could be compromised.
Upgrade to SAN 3.2x requires your system to be running at least SAN version 3.01. If you
running an earlier revision, you must upgrade to version 3.01 first and perform its
are
associated File Migration procedure before continuing. See the MediaStream Network Storage System 3.01 Installation Guide.
The upgrade must be completed in the following order.
1. Upgrade the MSi
2. Upgrade FSCs
3. Upgrade MSS and gateways (ConnectPlus products)
4. Upgrade Palladium Store 1000 firmware

Software Version Numbers

The numbering convention for MediaStream system software is as follows:

System Version Number

0X.YZ
For system releases X is the current major release number, Y is the minor release number and Z indicates a patch number. A complete upgrade on the system is necessary for any change in the revision number.

MSi Version Number

A.X.YZ
A indicates MSi software; X is the current major release number; Y is the minor release number; and Z indicates the patch number. A complete upgrade on the device is necessary for any change in the revision number.
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FSC Version Number

G.0X.0Y.ZZ
G indicates FSC software; X is the current major release number; Y is the minor release number; and Z indicates the patch number. A complete upgrade on the device is necessary for any change in the revision number.

MSS Version Number

C.XX.YZ
The initial C indicates that this software is for use with the MediaStream Server System.
XX is the major revision of software. If you are installing software that has a different major
number than the software you are currently running, you must check with your automation vendor before installing this software.
Y is the minor revision number. A change in the minor number indicates minor feature changes and bug fixes. A change of minor release does not include any changes that will affect control of the servers via automation.
Software Version Numbers
Z is a patch level; the Z number indicates the number of patches installed on top of the minor release. Installing additional patches does not require a complete re-install of the software.

Long File Names

Versions later than C.15.00 provide for the use of longer (32-character) file names.
c
Do not enable the longer file names feature without approval from your automation vendor. Their software might not support its use or may need configuration changes to accommodate it. If desired, the MSi application can be then enabled to allow it to create and reference these longer file names. You can do so by selecting Setup/Configuration from the application’s title bar and selecting the Long File Names option in the dialog box.
11
Chapter 1 Introduction
12
Chapter 2

MSi Software Upgrade

MSi software updates take about three minutes to perform.
To update the MSi software:
1. Close all applications and exit from the MSi application.
2. Insert the MSi upgrade CD into the drive. The setup program starts automatically.
3. Click the MSi System Console Software button. The MSi Setup program runs.
4. A message might appear saying that a previous install is detected. Follow the instructions to back up your old configuration files before proceeding.
Chapter 2 MSi Software Upgrade
5. Choose the appropriate MS model from the list (8000si or 8000NS) and click Next.
- MediaStream 8000si — choose MediaStream 8000si [single FSC]
- MediaStream 8000NS — choose MediaStream 900NS or 8000NS [dual FSC]
6. Click Yes to display the Release Notes, otherwise click No.
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7. Click Next to start the installation, which takes less than a minute to complete.
8. Click OK at the MSi Setup Complete pop-up window.
9. Click Yes, I want to restart my computer now.
10. After the MSi PC successfully restarts, double-click the MSi icon in the desktop window or select MSi from the Start Menu.
11. The first time that you start the MSi application, you might be prompted to set up the configuration. When asked if you want to Enter MSi configuration, click OK. From the main menu, select Setup > Configuration.
n
For instructions on configuring MSi, see Chapter 6 of the MediaStream Server 8000 Site Preparation, Installation and Reference Guide or Chapter 3 of the MediaStream Server 8000Si Site Preparation, Installation and Reference Guide.
12. If you have any 15-in monitors running MSi, adjust them as described in the following section.
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Chapter 2 MSi Software Upgrade

Adjust the MSi Computer’s Monitor Resolution (15-inch Monitors)

If you are using a 15-inch monitor, adjust the screen resolution to 1024 by 768.
To adjust the screen resolution:
1. Place your mouse on an area of the Windows desktop that has only the background color and right-click. Select Properties from the menu.
2. Select the Settings tab in the Display Properties dialog box.
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3. Move the resolution slider to 1024 by 768.
4. Click the Test button and click OK.
5. Click OK in the Testing Mode dialog box. Your desktop is temporarily set to the new resolution.
6. After the test, click Yes to retain the new display resolution.
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