Pinnacle Systems MediaCentral Platform Services - 2.6 Installation Manual

MediaCentral® Platform Services
Installation and Configuration Guide Version 2.6

Important Information

For the latest information on the MediaCentral Platform Services, see the documentation available from the MediaCentral Platform Services are occasionally issued after initial release.
For information on upgrading to MCS 2.6 from an earlier release, see the Avid MediaCentral Platform Services Upgrading Guide, available on the MediaCentral Platform Services Avid Knowledge Base.
For information on configuring Media | Index, see the Avid Media | Index Configuration Guide, which is currently available internally only.
page of the Avid Knowledge Base. Updates
page of the
For information on installing Media | Distribute, see the Media |Distribute Installation and Configuration Guide available on the MediaCentral Platform Services Knowledge Base.
Note: Throughout this document, “Avid MediaCentral Platform Services” will be referred to as “MCS”. “Red Hat Enterprise Linux” will be referred to as “RHEL”.
Note: The RHEL deployment used in an MCS environment is a command-line based operating system. The installation process will require the editing of various system files. Although multiple text editors exist, the tool used throughout this document is “vi”. If needed, a short introduction to vi is included in the
Note: When working in Linux, this guide assumes the user is logged in as the “root” user. Perform all commands and server configuration as the “root” user.
MediaCentral Platform Services Concepts and Clustering Guide.
page of the Avid
MCS 2.6 Installation and Configuration Guide

Revision History

Date Revised
Changes Made
Included process for adding a new zone to an existing sharded
April 28, 2016
March 31, 2016
Mongo multi-zone configuration. For details, see Adding a Zone
to a Sharded Mongo Multi-Zone Environment.
Expanded Working with Sharded Mongo. Instructions to enable a “sharded” Mongo configuration have been
added to the installation process.
Updated HP Gen9 BIOS configuration instructions to disable the
Embedded User Partition.
Procedure for Upgrading the Avid ISIS Client Software
added to
installation process.
Email Options information added to Messages & Sharing settings.
Port Bonding – Mode 4 has been added to Appendix B as a new
configuration option for MAM deployments.
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MCS 2.6 Installation and Configuration Guide
Contents
Important Information ....................................................................................................................... 1
Revision History .................................................................................................................................. 2
ART I: INSTALLATION PREREQUISITES .......................................................................................................... 12
P
Chapter Overview .................................................................................................................................... 13
Before You Begin ...................................................................................................................................... 14
Network Interface Cards and Network Connections ............................................................................... 15
Accessing the MCS Server(s) .................................................................................................................... 16
Copying Software to the MCS Server ................................................................................................... 16
Obtaining the Software ............................................................................................................................ 17
Red Hat Enterprise Linux (RHEL) .......................................................................................................... 17
RHEL Security Updates ......................................................................................................................... 17
MCS Installation Packages .................................................................................................................... 18
GlusterFS .............................................................................................................................................. 19
Storage Controller Driver for the HP ProLiant Gen9 Server ................................................................. 19
Updating MediaCentral UX Licenses ........................................................................................................ 20
Interplay Production Licensing ............................................................................................................. 20
iNEWS Licensing ................................................................................................................................... 21
Creating User Accounts ............................................................................................................................ 21
Interplay Production User .................................................................................................................... 21
Avid ISIS User ........................................................................................................................................ 22
Avid iNEWS User ................................................................................................................................... 23
Interplay MAM User ............................................................................................................................. 23
Media Composer Cloud User ............................................................................................................... 23
Adjusting Interplay Production Settings .................................................................................................. 24
Verifying Interplay Production Media Indexer Configuration ................................................................. 25
Adding the MediaCentral UX Version to Avid iNEWS .............................................................................. 25
Installing the MediaCentral Distribution Service ..................................................................................... 26
Creating the MCS Installation USB Drive ................................................................................................. 27
Preparing the Installation Drive for the HP ProLiant Gen9 .................................................................. 27
Preparing the Installation Drive for HP Gen8 and Dell Servers ............................................................ 30
PART II: BIOS & RAID CONFIGURATION ....................................................................................................... 32
Chapter Overview .................................................................................................................................... 33
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MCS 2.6 Installation and Configuration Guide
Changing BIOS Settings ............................................................................................................................ 34
Configuring the BIOS on the HP ProLiant DL360 Gen9 ........................................................................ 34
Configuring the BIOS on the HP ProLiant DL360p Gen8 ...................................................................... 39
Configuring the BIOS on the Dell PowerEdge R620 / R630 .................................................................. 40
Configuring the Onboard RAID ................................................................................................................ 42
HP ProLiant DL360 Gen9 RAID Configuration ...................................................................................... 42
Configuring the HP ProLiant DL360 Gen9 RAID 1 ............................................................................. 43
Configuring the HP ProLiant DL360 Gen9 RAID 5 ............................................................................. 45
HP ProLiant DL360p Gen8 RAID Configuration .................................................................................... 46
Configuring the HP ProLiant DL360p Gen8 RAID 1 ........................................................................... 46
Configuring the HP ProLiant DL360p Gen8 RAID 5 ........................................................................... 49
Dell PowerEdge R620 / R630 RAID Configuration ................................................................................ 51
Verifying the PowerEdge Dell R620 / 630 RAID Configuration:........................................................ 51
ART III: SOFTWARE INSTALLATION AND PREPARATION .................................................................................. 54
P
Chapter Overview .................................................................................................................................... 55
Installing RHEL and the MCS Software ..................................................................................................... 56
Special Instructions for Dell Servers ........................................................................................................ 57
MCS Software Deployment ...................................................................................................................... 61
Booting RHEL for the First Time ............................................................................................................... 64
Booting from the System Drive ............................................................................................................ 64
Changing the root Password ................................................................................................................ 65
Network Configuration ............................................................................................................................ 66
Verify DNS ............................................................................................................................................ 66
Identifying NIC Interfaces and Connecting the Network Cable ........................................................... 67
(HP Only) Verifying the NIC Interface Name ........................................................................................ 68
(HP Only) Swapping NIC Interface Names ............................................................................................ 68
(HP Only) Removing the MAC Address Hardware References ............................................................. 70
Configuring the Hostname and Static Network Route ......................................................................... 71
Verifying the hosts File Contents .......................................................................................................... 73
Verifying the Contents of resolv.conf and nsswitch.conf .................................................................... 74
Ensuring the NIC Interface Comes Up at System Startup .................................................................... 75
Verifying Hostname, Network and DNS Connectivity .......................................................................... 76
Configure Date and Time Settings ........................................................................................................... 76
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MCS 2.6 Installation and Configuration Guide
Setting the Time Zone .......................................................................................................................... 77
Synching the System Clock ................................................................................................................... 78
Creating the File Cache on the RAID ........................................................................................................ 80
Partitioning the RAID ............................................................................................................................ 80
Creating the Logical Volume, Filesystem and Mounting the Cache ..................................................... 82
Enabling / Disabling 3G and Edge Streams .............................................................................................. 85
Copying Software to the MCS Server ....................................................................................................... 85
Installing Security Updates ...................................................................................................................... 85
Installing Software Patches ...................................................................................................................... 85
Upgrading the Avid ISIS Client Software .................................................................................................. 86
ART IV: CONFIGURING MCS ...................................................................................................................... 87
P
Chapter Overview .................................................................................................................................... 88
Configuring MCS for MediaCentral UX and Media Composer Cloud....................................................... 90
Updating the MediaCentral UX Configuration ......................................................................................... 90
Logging into MediaCentral UX ................................................................................................................. 91
Changing the Administrator Password .................................................................................................... 94
Creating a Second Administrator User .................................................................................................... 95
Configuring System Settings .................................................................................................................... 95
General Settings ................................................................................................................................... 96
iNEWS Settings ..................................................................................................................................... 96
Interplay Production Settings ............................................................................................................... 97
Messages & Sharing ............................................................................................................................. 98
Playback Service Settings ..................................................................................................................... 99
Player Settings .................................................................................................................................... 101
Verifying the System Settings ................................................................................................................ 102
Verifying the iNEWS Connection ........................................................................................................ 102
Verifying the Interplay Production and ISIS Connections .................................................................. 102
Configuring Send To Playback Settings .................................................................................................. 103
Importing Domain Users ........................................................................................................................ 105
Creating Local Users and Assigning Roles .............................................................................................. 107
Continuing the Installation .................................................................................................................... 108
Configuring MCS for Interplay MAM ..................................................................................................... 109
Configuring the MediaCentral User Interface .................................................................................... 109
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MCS 2.6 Installation and Configuration Guide
Creating the MAM System User ......................................................................................................... 110
Configuring the MCS Player ................................................................................................................ 111
Enabling Remote Playback ..................................................................................................................... 111
Continuing the Installation .................................................................................................................... 112
ART V: CLUSTERING ................................................................................................................................. 113
P
Chapter Overview .................................................................................................................................. 114
Cluster Overview .................................................................................................................................... 115
Configuring the Player System Setting ................................................................................................... 116
Configuring DRBD ................................................................................................................................... 117
Starting the Cluster Services on the Master Node ................................................................................. 120
Adding Nodes to the Cluster .................................................................................................................. 123
Replicating the File Caches using GlusterFS ........................................................................................... 124
Configuring GlusterFS ......................................................................................................................... 124
Testing the File Replication ................................................................................................................ 125
ART VI: SHARDED MONGO ....................................................................................................................... 126
P
Chapter Overview .................................................................................................................................. 127
Sharded MongoDB Overview ................................................................................................................. 128
Configuring Sharded Mongo for a Single Server ................................................................................ 129
Configuring Sharded Mongo with an MCS Load-Balancing Node ...................................................... 129
Configuring Sharded Mongo with a (non-MCS) Linux Arbiter............................................................ 131
Configuring Sharded Mongo with a Windows Arbiter ....................................................................... 135
Configuring Sharded Mongo in a Multi-Zone Configuration .............................................................. 139
Adding a Zone to a Sharded Mongo Multi-Zone Environment .......................................................... 142
ART VII: VERIFYING THE INSTALLATION ..................................................................................................... 146
P
Chapter Overview .................................................................................................................................. 147
Testing the Basics ................................................................................................................................... 148
Testing the Cluster Email Service ........................................................................................................... 149
Testing Cluster Failover .......................................................................................................................... 150
Verifying the Status of RabbitMQ .......................................................................................................... 153
Verifying ACS Bus Functionality ............................................................................................................. 154
Validating the FQDN for External Access ............................................................................................... 154
Backing up the MCS System Settings and the MCS Database ............................................................... 156
ART VIII: INSTALLING THE CLOSED CAPTIONING SERVICE ............................................................................ 160
P
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MCS 2.6 Installation and Configuration Guide
Chapter Overview .................................................................................................................................. 161
Preparing the Software Package ............................................................................................................ 162
Installing the Closed Captioning Service on a Single Server .................................................................. 162
Installing the Closed Captioning Service in a Cluster ............................................................................. 163
Verifying Prerequisites ....................................................................................................................... 163
Identifying the Master, Slave and Load-Balancing Nodes .................................................................. 163
Taking the Cluster Offline ................................................................................................................... 164
Installing the Closed Captioning Service Software ............................................................................. 164
Bringing the Cluster Online ................................................................................................................ 165
Checking on the Cluster Status ........................................................................................................... 165
Uninstalling the Closed Captioning Service ........................................................................................... 166
ART IX: INSTALLING THE MAM CONNECTOR ............................................................................................. 168
P
Chapter Overview .................................................................................................................................. 169
Preparing the Software Package ............................................................................................................ 170
Installing the MAM Connector on a Single Server ................................................................................. 170
Installing the MAM Connector in a Cluster ............................................................................................ 171
Verifying Prerequisites ....................................................................................................................... 171
Identifying the Master, Slave and Load-Balancing Nodes .................................................................. 171
Taking the Cluster Offline ................................................................................................................... 172
Installing the MAM Connector Software............................................................................................ 172
Bringing the Cluster Back Online ........................................................................................................ 173
Checking on the Cluster Status ........................................................................................................... 173
Uninstalling the MAM Connector .......................................................................................................... 174
Configuring the MAM Connector ........................................................................................................... 174
ART X: MULTI-ZONE CONFIGURATION ...................................................................................................... 176
P
Chapter Overview .................................................................................................................................. 177
Multi-Zone Overview ............................................................................................................................. 178
Verifying the RSA Key Folder ................................................................................................................. 178
Creating and Installing the RSA Keys ..................................................................................................... 179
Verifying Access to the Slave Zone ........................................................................................................ 181
Creating the Master Zone and Initiating Multi-Zone ............................................................................. 181
Adding Slave Zone(s) to the Multi-Zone Environment .......................................................................... 184
Validating Multi-Zone Functionality ...................................................................................................... 185
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MCS 2.6 Installation and Configuration Guide
Dismantling a Multi-Zone Environment ................................................................................................. 186
Making Changes to a Multi-Zone Configuration .................................................................................... 189
Troubleshooting the Multi-Zone Setup ................................................................................................. 189
Failed to Resolve Zone URL ............................................................................................................ 189
Bus Error ......................................................................................................................................... 190
Errors in Zone Configuration .......................................................................................................... 190
Errors During Setup ........................................................................................................................ 190
PPENDICES ............................................................................................................................................. 191
A
Appendix A: Overview ............................................................................................................................ 192
Copying Software to the MCS Server ..................................................................................................... 193
Copying Software Using WinSCP ........................................................................................................ 193
Copying Software Using a USB Drive .................................................................................................. 194
Installing MCS on Non-HP / Dell Hardware for Interplay MAM ............................................................ 196
Non-HP / Dell Installation Notes ........................................................................................................ 197
Working with the Dell RAID Controller .................................................................................................. 199
Creating the RAIDs ............................................................................................................................. 199
Deleting the RAIDs .............................................................................................................................. 200
HP DL360p Gen8 Card Placement .......................................................................................................... 200
Connecting to non-ISIS Proxy Storage ................................................................................................ 200
Connecting to ISIS Proxy Storage ....................................................................................................... 201
Contents of the MCS Installation Package ............................................................................................. 202
Enabling Trusted Certificates ................................................................................................................. 203
Using SNMP Monitoring on the MCPS Server........................................................................................ 203
Port Requirements ................................................................................................................................. 203
Determining the Installed MCS Version ................................................................................................. 204
Enabling the Player Demonstration Web Page ...................................................................................... 205
Verifying Cache Directory Permissions .................................................................................................. 206
Modifying application.properties .......................................................................................................... 207
Configuration Changes ....................................................................................................................... 207
Modifying Configuration Files ................................................................................................................ 210
Editing a Configuration File ................................................................................................................ 210
Updating the Configuration File ......................................................................................................... 210
Working with Sharded Mongo ............................................................................................................... 212
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MCS 2.6 Installation and Configuration Guide
Obtaining the Status of Sharded Mongo ............................................................................................ 212
Checking for Stale Nodes .................................................................................................................... 213
Using the mongo_setup Script ........................................................................................................... 214
Uninstalling the Sharded Mongo Arbiter for Windows ...................................................................... 215
Uninstalling the Sharded Mongo Arbiter for Linux ............................................................................ 216
Troubleshooting Sharded Mongo ...................................................................................................... 217
Working with the MediaCentral UX Configurator ................................................................................. 218
Backing up and Restoring the MCS Database ........................................................................................ 219
Downgrading the ISIS Client ................................................................................................................... 220
Verifying the ISIS Mount ........................................................................................................................ 221
Reconfiguring the ISIS Connection(s) ..................................................................................................... 222
Unicast Support in Clustering ................................................................................................................ 223
Configuring Unicast Cluster Communication.................................................................................. 224
Reconfiguring MediaCentral Settings in a Cluster ................................................................................. 225
Taking a Cluster Node Off-Line Temporarily .......................................................................................... 225
Identifying the Master, Slave and Load-Balancing Nodes ..................................................................... 226
Appendix B: Configuring Port Bonding for Interplay MAM ................................................................... 226
Verifying the Ethernet Ports ............................................................................................................... 226
Configuring the Ports ......................................................................................................................... 227
Appendix C: Configuring iNEWS for Integration with MediaCentral ..................................................... 230
Verifying MediaCentral Licenses on iNEWS ....................................................................................... 230
Editing SYSTEM.CLIENT.VERSIONS ..................................................................................................... 231
Editing SYSTEM.CLIENT.WINDOWS .................................................................................................... 232
Appendix D: The Avid MediaCentral UX Mobile Application ................................................................. 233
Before You Begin ................................................................................................................................ 233
iNEWS Configuration for Mobile Integration ......................................................................................... 234
Editing SYSTEM.CLIENT.VERSIONS ..................................................................................................... 234
Editing the iNEWS Configuration File ................................................................................................. 235
Installing Avid Central on an iOS Device ................................................................................................ 236
Installing Avid Central on an Android Device ......................................................................................... 237
Upgrading the Mobile App ..................................................................................................................... 237
Appendix E: Avid MediaCentral | UX Desktop ....................................................................................... 239
Understanding the Desktop Application ............................................................................................ 239
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MCS 2.6 Installation and Configuration Guide
System Requirements ........................................................................................................................ 239
Installing Adobe Flash Player.............................................................................................................. 240
Installing MediaCentral UX Desktop .................................................................................................. 241
Single Client Installation ..................................................................................................................... 241
Installing the Client Software for Windows .................................................................................... 241
Installing the Client Software for Mac ............................................................................................ 241
Editing the Configuration File ......................................................................................................... 241
Domain Group Deployment for Windows .......................................................................................... 242
Configuring the Installation Script .................................................................................................. 242
Running the Installation Script ....................................................................................................... 243
Command Line Deployment for Mac ................................................................................................. 244
Enabling MediaCentral MOS Plug-ins ................................................................................................. 245
Installing Plug-Ins ............................................................................................................................ 245
Enabling MOS.................................................................................................................................. 245
Recording Voice-over Audio ............................................................................................................... 246
Launching and Working with MediaCentral UX Desktop ................................................................... 246
Launching the Application .............................................................................................................. 246
Working with the Menu System on Windows ................................................................................ 247
Working with the Menu System on Mac ........................................................................................ 247
Accessing Additional MCS Systems ................................................................................................ 248
Selecting a Deep Link ...................................................................................................................... 248
Upgrading MediaCentral UX Desktop ................................................................................................ 248
Uninstalling MediaCentral UX Desktop .............................................................................................. 249
Troubleshooting ................................................................................................................................. 249
Error Messages: .............................................................................................................................. 249
Clearing the Local Cache ................................................................................................................. 250
Appendix F: Enabling MOS Active-X Plug-Ins ......................................................................................... 251
Enabling MediaCentral MOS Plug-Ins in Chrome ............................................................................... 251
Setting Up Your Browser ................................................................................................................ 251
Enabling MOS.................................................................................................................................. 251
Installing Plug-Ins ............................................................................................................................ 252
Uninstalling the Chrome Extension ................................................................................................ 252
Enabling MediaCentral MOS Plug-Ins in Internet Explorer ................................................................ 252
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MCS 2.6 Installation and Configuration Guide
Sample ActiveX Object in the Preferences File ............................................................................... 253
Copyright and Disclaimer ....................................................................................................................... 255
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MCS 2.6 Installation and Configuration Guide

PART I: INSTALLATION PREREQUISITES

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MCS 2.6 Installation and Configuration Guide

Chapter Overview

1
Before You Begin
varies
A quick check to make sure you have everything in place for an efficient and
2
Network Interface Cards and Network Connections
15 min
Network connection information for various deployment options.
3
Accessing the MCS Server(s)
1 min
Understanding how to connect to the MCS server(s).
4
Obtaining the Software
varies
Where to find all the software necessary for the installation.
5
Updating MediaCentral UX Licenses
15 min
Licensing requirements for Interplay Production and iNEWS.
6
Creating User Accounts
10 min
Convers the creation of user accounts required by MCS.
7
Adjusting Interplay Production Settings
5 min
Information on adjusting settings required by MCS.
8
Adding the MediaCentral UX Version to Avid iNEWS
5 min
Enables MediaCentral UX user to connect to iNEWS.
9
Installing the MediaCentral Distribution Service
10 min
Required for certain Interplay Production workflows.
10
Creating the MCS Installation USB Drive
45 min
In this procedure, you create the USB drive you will use to install the MCS
The purpose of this chapter is to guide the preparation of all materials needed for the MCS installation and to pre-configure all connected systems for integration with MCS.
The following table describes the topics covered in this chapter.
Step Task Time Est.
successful installation.
software.
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MCS 2.6 Installation and Configuration Guide

Before You Begin

A successful MCS installation begins with careful planning. Ensuring that you have identified all prerequisites to the installation is very important. Examples:
Networking: IP addresses, hostnames, domain name, DNS, NTP, SNMP, etc. Cluster-specific information: Additional IP addresses, e-mail address Users: Identifying users, user groups, and passwords (both local and domain users) Host Solutions: Identify what systems will connect to MCS. Once identified, it is also
important to verify that these systems are available and operating normally. Examples:
o Avid | ISIS o Avid | iNEWS o Interplay | Production o Interplay | MAM o Media Composer | Cloud
For Interplay | Production deployments, the following systems could also be required:
o Interplay | Production Services Automation and Interplay | Consolidate (Required for
certain Interplay | Delivery workflows. Media | Index is required for this functionality.)
o Interplay | Transcode (Required for Send To Playback workflows) o Interplay | STP Encode (Required for Send To Playback of Long GOP media formats) o Interplay | Transfer (Required for Send To Playback to 3
rd
party playback solutions)
To assist in ensuring you have all the information you need prior to beginning the installation, Avid provides a “Pre-Flight Checklist” available on the MediaCentral Services page
of the Avid Knowledge Base. Completing the Pre-Flight information will avoid delays during the installation process.
While the installation procedures for MediaCentral UX, Media Composer Cloud and Interplay MAM are very similar, the configuration steps are different. Any configuration differences between MediaCentral UX and Media Composer Cloud will be identified in this document. For differences in the Interplay MAM configuration process, refer to the Interplay | MAM Installation Manual.
MCS is available in single server and cluster configurations. A cluster is a group of MCS servers that provide redundancy, load balancing, and scale. Each server in a cluster is called a “node”. During the cluster configuration, one server is identified as the Master node. If you have multiple MCS servers in a rack, the Master node is usually the top-most server in the rack.
If you are configuring a cluster, configure Part I through Part III concurrently on all cluster nodes. Part IV of this installation document must be completed on the Master node only, unless otherwise instructed.
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MCS 2.6 Installation and Configuration Guide

Network Interface Cards and Network Connections

Avid supports the onboard 1 Gb NIC for each of the HP DL360 Gen8 / Gen9 and Dell R620/R630 servers. However, certain workflows require the increased bandwidth of an add-in 10 Gb card.
For example, a 10 Gb connection is required for any MCS deployment that will use 100+ Mbps video formats (e.g., AVC-I 100, DVCPro 100, DNxHD 145). 10 Gb connections may be desired for additional bandwidth / playback streams.
The HP DL360p Gen8 supports additional 1 Gb network adapters. See
Placement in Appendix A for more information.
For more information on determining 1 Gb or 10 Gb connections as well as information on supported adapters, see the MediaCentral Platform Services Hardware Guide located on the
MediaCentral Platform Services
The Zone in which the network connection is made must also be considered.
Zone 1: Connected to ISIS VLAN(s) through a 1 Gb or 10 Gb port (direct connect). On an
ISIS 7500, this is a direct connection to an ISS switch. On an ISIS 5500, this is a direct connection to the back of the ISIS 5500 chassis.
Zone 2: Connected to ISIS VLAN(s) through a 1 Gb or 10 Gb port on an Avid qualified
layer-2 switch (non-routed)
Zone 3: Connected to an Avid qualified layer-3 switch (routed) with known Quality of
Service (QoS); traffic routed to ISIS (one hop) and (if applicable) load-balanced across ISIS VLANs (approximately a 60/40 ratio)
Note: All MCS servers in a cluster must be in the same subnet.
For more information on networking in an Avid environment, see “Network Requirements for ISIS and Interplay PAM and MAM” located at:
http://avid.force.com/pkb/articles/en_US/compatibility/en244197
page of the Avid Knowledge Base.
HP DL360p Gen8 Card
MediaCentral UX and Media Composer Cloud
In this workflow MCS decodes the source media format on ISIS and streams images and sound to the c
Zone 1, Zone 2 or Zone 3 (recommended) connections are supported.
Interplay MAM
In this workflow MCS provides playback of video assets registered as browse proxies by Interplay MAM. The connection required depends on where the browse proxies are stored.
For non-ISIS storage, the network connection is at the user’s discretion as long as it is a 1 Gb connection or better.
For ISIS storage, Zone 1, Zone 2 or Zone 3 (recommended) connections are supported.
Avid iNEWS
iNEWS-only deployments do not require an ISIS connection. The network connection is at the user’s discretion as long as it is a 1 Gb connection or better.
15
li
ents
. This workflow requires MCS to
connect to an Avid ISIS system.
MCS 2.6 Installation and Configuration Guide

Accessing the MCS Server(s)

Copying Software to the MCS Server

The initial configuration of the MCS server(s) must be completed using a directly connected monitor and keyboard to the server, or through a KVM (keyboard, video and mouse) device.
Note: Some KVMs present virtual USB devices to the operating system. These devices might be assigned a device name (sda, sdb) by RHEL during the installation, which results in a failed installation. Disable this option on your KVM if applicable.
Once the initial configuration is complete, Avid recommends connecting to MCS indirectly through SSH (Secure Shell). SSH is preferable for the following reasons:
 Allows for an expandable view of the RHEL interface (adjustable window size)  Allows for multiple sessions to the host server or to multiple servers  Allows for simplified copy/paste of commands between SSH windows  Allows for logging of all session output
On Windows, PuTTY.exe is an example of a SSH client:
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
At the appropriate point in the installation procedure, you will be given the option to switch from a direct connection to an indirect connection.
At various times during the upgrade, you will need to copy software to the MCS server. This task can be performed using one of two methods:
Using a Windows system and a SFTP tool such as WinSCP Connecting a USB drive directly to the server
While the SFTP method may be preferred for ease of access, the USB method may be required for some operations such as backing up MCS files during a system upgrade.
See Copying Software to the MCS Server
in Appendix A for details on each of these methods.
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MCS 2.6 Installation and Configuration Guide

Obtaining the Software

Red Hat Enterprise Linux (RHEL)

RHEL Security Updates

Multiple software packages are required to properly install and configure MCS. These include:
Red Hat Enterprise Linux (RHEL) RHEL Security UpdatesMCS Installation Packages
MediaCentral Platform Services (if applicable) MediaCentral Platform Services Updates (if applicable) MediaCentral UX Closed Captioning Service (if applicable) MediaCentral Distribution Service (MCDS) (if applicable) Interplay MAM Connector (if applicable) Media Composer Cloud plugin
(if applicable) Media Distribute GlusterFS(if applicable) Storage Controller Driver ISO for the HP ProLiant Gen9 Server
Due to licensing restrictions, Avid is unable to redistribute the RHEL installation media. The RHEL installation image (.iso) file can be located at: http://www.redhat.com/en
Log in to your Red Hat Network account and download the DVD image (.iso) file.
Note: At the time of this document’s publication, the RHEL 6.5 ISOs were available by choosing Red Hat Enterprise Linux Server from the Red Hat Product Downloads page. Specify Red Hat Enterprise Linux Server (product variant), 6.5 (version) and x86_64 (architecture). Download the Binary DVD (
Important: MCS requires RHEL 6.5. Do not install any OS updates or patches unless specifically directed to do so by Avid.
rhel-server-6.5-x86_64-dvd.iso).
Red Hat has issued various security advisories for RHEL 6.5. Avid has tested and supports the installation of specific patches for RHEL. For instructions and software download links, see the “Security Updates” section in the Avid MediaCentral Platform Services ReadMe located on the
MediaCentral Platform Services
page of the Avid Knowledge Base.
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MCS 2.6 Installation and Configuration Guide

MCS Installation Packages

The MCS software packages are available from the Avid Download Center.
Note: If you have not already created an Avid.com user account, you will need to do so now. This Master Account enables you to sync your Avid Video Download and Avid Video Community accounts as well as gain access to the Avid Support Center.
After you have logged into the Download Center, download the following:
Avid MediaCentral Platform Services
This is the primary MCS installer package. All MCS installations will require this software.
(if applicable) Avid MediaCentral Platform Services Updates
Avid will often release updates to MCS providing fixes and new features. Consult the ReadMe for your version of software for patch availability and specific installation instructions.
(if applicable) Avid MediaCentral UX Closed Captioning Service
Introduced with MCS v2.3, this service adds functionality to MediaCentral UX that enables new closed captioning workflows.
 (if applicable) MediaCentral Distribution Service (MCDS)
MCDS is a service that resides on a Windows system that coordinates jobs with Avid Production Services for send-to-playback operations. If your installation will include a STP workflow, download this software.
 (if applicable) Interplay MAM Connector
The MAM Connector enables Interplay MAM workflows within MediaCentral UX. If your installation includes MAM integration, download this software.
(If applicable) Media Composer Cloud plugin
The Media Composer Cloud software is a plugin for the Media Composer editor that enables remote editing capabilities. If your installation includes a Cloud workflow, download this software.
 (If applicable) Media Distribute
Media Distribute links production with distribution to web, mobile, and social media outlets by orchestrating workflow and automating file preparation and transcoding. Media Distribute is not publicly available on the Avid Download Center at this time. If your installation includes a Distribute workflow, contact your Avid representative for this software.
Note: If any of these packages are not available through the Download Center, contact your Avid representative to obtain the necessary software.
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MCS 2.6 Installation and Configuration Guide

GlusterFS

Storage Controller Driver for the HP ProLiant Gen9 Server

GlusterFS is an open source software package that MCS uses to automate replication of the dedicated media cache volumes (e.g. RAID 5) across all MCS servers in the cluster. Doing so increases the speed at which clients can access the media on multiple cluster nodes.
MediaCentral Platform Services v2.4.0 and higher automatically installs the GlusterFS software as part of the install (or upgrade) process. If you are deploying a clustered system, a separate download and installation of the Gluster software is no longer required. If you are deploying a single server configuration, the Gluster software is still installed on the server, but it is not activated or configured.
By default the HP ProLiant Gen9 server storage controller does not support RHEL 6.5. Manually download the following RHEL driver update disk (.iso) to enable RHEL 6.5 support:
dd-hpsa-18216-x86_64.iso
The driver update disk is available directly from Red Hat, but driver details and a link to the correct page can be found at the “HP Servers Support & Certification Matrices” “technical exceptions” web page:
http://h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/exceptions/rhel_excepti ons.aspx
Note: This procedure applies to the HP ProLiant Gen9 server only.
To download the driver disk:
1. Open a web browser and navigate to the “HP Servers Support & Certification Matrices”
“technical exceptions” web page:
http://h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/exceptions/rhel_exc eptions.aspx
2. Locate the link to Red Hat by searching for the words “DL360 Gen9” using the browser’s
“find on this page” feature.
3. Click on the RHEL6.5 x86_64 link.
You are redirected to the Red Hat web site.
4. Log in to your Red Hat Network account.
5. On the “Download Red Hat Enterprise Linux” page, locate the driver update disk (.iso):
dd-hpsa-18216-x86_64.iso
6. Click the “Download Now” button and save the ISO file to your computer.
You will use this driver update disk ISO file later when you create the MCS Installation USB drive.
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MCS 2.6 Installation and Configuration Guide

Updating MediaCentral UX Licenses

Interplay Production Licensing

Depending upon your deployment, one or more connected systems may need licenses installed or updated to allow for integration with MCS.
If connecting to Interplay Production, MediaCentral UX users will consume Interplay Client
licenses.
If connecting to iNEWS, MediaCentral UX users will consume iNEWS Client licenses. If connecting to Interplay Production and iNEWS, MediaCentral UX users will consume both
Interplay and iNEWS Client licenses.
If you will be connecting to an Interplay Production system, MediaCentral UX will validate client licenses against the Interplay Engine. Additional client licenses might have been included with the purchase of MCS. These licenses will need to be added to the Interplay Engine.
Note: Interplay Production v3.3 introduced a software licensing option (no dongle). The following process is correct for the original dongle licensing process. For software licensing procedures, see the Interplay | Production Software Installation and Configuration Guide.
1. Launch the Interplay Administrator on the Interplay Engine. This can be found at:
Start>Avid>Avid Interplay Access Utilities>Avid Interplay Administrator.
2. Log in using Interplay Production’s Administrator credentials.
3. From the main menu, select Server>Licenses.
4. Click the Import License button.
5. Navigate to the location of the license file (often provided on a USB drive).
6. Select the license file and click Open.
You should receive a message indicating that the license was successfully activated.
7. Log out and close the Interplay Administrator application.
For additional information on the Interplay Administrator, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.
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MCS 2.6 Installation and Configuration Guide

iNEWS Licensing

Creating User Accounts

Interplay Production User

If you will be connecting to an iNEWS system, MediaCentral UX will validate client licenses against the iNEWS server(s). Additional client licenses might have been included with the purchase of MCS. These licenses will need to be added to iNEWS.
See Appendix C: Configuring iNEWS for Integration with MediaCentral
This section will cover the creation of user accounts for use with:
Interplay Production Avid ISIS iNEWSInterplay MAM Media Composer Cloud
Create any user accounts applicable to your installation.
When integrating with Interplay Production, MediaCentral UX requires credentials to access the Interplay Production database. This user should have Read/Write privileges to the entire database (at minimum). For consistency purposes, this user and password should be the same as the user you create on the Avid ISIS system.
for more information.
Decide upon the name and password for this user now. Suggested user name: MCSAdmin
1. Launch the Interplay Administrator on the Interplay Engine. This can be found at:
Start>Avid>Avid Interplay Access Utilities>Avid Interplay Administrator.
2. Log in using Interplay Production’s Administrator credentials.
3. From the main menu, select User Management>User Management.
4. If multiple User Groups are created, highlight the User Group on the left under which you
want to create your new user. Example: Administrators
5. Click the Create User button at the top of the window.
6. Enter a name and password.
7. Verify that the MediaCentral UX Admin user has at least Read/Write access to the entire
database. Administrator-level access is not required, but recommended.
8. Click Apply.
9. Close the Interplay Administrator.
For additional information on users creation in Interplay Production, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.
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MCS 2.6 Installation and Configuration Guide

Avid ISIS User

When integrating with Interplay Production, MediaCentral UX requires credentials to access the media on the ISIS system to enable playback and allow for the creation of voice-over media. For consistency purposes, this user and password should be the same as the user you create on the Interplay Production system.
Decide upon the name and password for this user now. Suggested user name: MCSAdmin
1. Launch the ISIS Management Console page by opening a web browser and navigating to one
of the following:
 ISIS 5500: http://System Director hostname  ISIS 7500: https://System Director hostname:5015
Note: In a failover configuration, use the virtual System Director hostname. Alternatively, the IP address of the System Director (or virtual System Director) can also be used.
2. Log in using the ISIS Administrator credentials.
3. From the main menu, select System>Users.
4. Click the New button to create a new user.
5. Give the user a name and password.
6. Under Workspace Access, assign privileges to all indexed workspaces. At minimum, the user
needs Read access to all workspaces indexed by the Interplay Media Indexer and Read/Write access to the workspace where voice-overs will be recorded (workspace defined in the Interplay Administrator> Interplay Application Settings).
7. Click Apply to create the user account.
8. Close the ISIS Management Console.
Note: If you are connecting to multiple ISIS systems, ensure the same user/password is created on each ISIS.
For additional information on users creation in Interplay Production, see the Avid | ISIS Administration Guide.
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MCS 2.6 Installation and Configuration Guide

Avid iNEWS User

Interplay MAM User

Media Composer Cloud User

When integrating with iNEWS, the MCS Administrator requires access to the iNEWS database. This can be accomplished by creating a custom user account (superuser rights not required) or by associating the Administrator with an existing iNEWS account.
Decide upon the name and password for this user now. Suggested user name: MCSAdmin
For instructions on creating a custom iNEWS user account for MediaCentral UX, see the Avid iNEWS Setup and Configuration Guide.
If you are integrating with MCS as a player for an Interplay MAM system, a specialized user must be created within the MCS user database.
Decide upon the name of this custom user now. Suggested user name: MAMuser
For details on creating this user, see Configuring MCS for Interplay MAM on page 109
When installing Interplay MAM, a special user account is created on the MAM system. This user is identified as: “Service-Ics” with password “Avid123”. If you will be installing the MAM Connector software for MediaCentral UX, this “Service-Ics” is used in the System Settings.
For details on configuring the MAM Connector System Settings, see
Connector on page 174.
For more information on this user and setting, see the Avid MediaCentral | UX Administration Guide.
Configuring the MAM
.
When integrating with Media Composer Cloud, a custom, matching user account needs to be added to the Interplay Administrator (Application Database Settings) and to the MediaCentral UX System Settings (MCPS>Player tab).
When added to the MediaCentral UX System Settings, this account is automatically added as an MCS user and assigned a special “Playback-Only Client” user role. This will appear in the Users Layout under Users>Unassigned>Playback-Only.
Rules regarding the specialized user account:
This must be a unique user created solely for this purpose. Do not use the same user
you created to log into Interplay Production and Avid ISIS.
Do not use an account that already exists as a Central User. It must be a new user. This user should not be created as an Interplay Production or an ISIS user.Remember that MCS runs on Linux. Both passwords and user accounts are case
sensitive.
Decide upon the name of this custom user now. Suggested user name: cloud
For more information on this user, see the Media Composer | Cloud Installation and Configuration Guide.
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MCS 2.6 Installation and Configuration Guide

Adjusting Interplay Production Settings

When integrating with Interplay Production, MCS will check with the Interplay Engine for various settings. This section is particularly important for sites requiring STP workflows or integrations with Media Composer Cloud.
1. Launch the Interplay Administrator on the Interplay Engine. This can be found at:
Start>Avid>Avid Interplay Access Utilities>Avid Interplay Administrator
2. Log in using Interplay Production’s Administrator credentials.
3. From the main menu, select Application Settings>Application Database Settings. Adjust the
following:
a. Format – Video Format: This setting determines the default video format for
sequences created in MediaCentral UX. Select a specific video format from the
menu or leave the default selection, “Any”. If you select Any, MediaCentral UX
determines the video format by using the format of the first clip that the user adds
to the sequence.
b. Audio – General Settings: Ensure a Media Creation Workspace is selected. c. Interplay Common Playback Service (Cloud workflow only):
i. Hostname: Enter the hostname of the MCS server. In the case of a cluster,
enter the virtual MCS hostname.
ii. Username / Password: Specify a custom user and password that can be used
to communicate with MediaCentral UX. This same user / password will be entered in the MediaCentral UX System Settings under the MCPS>Player tab. This must be a unique user created solely for this purpose.
d. ICS Settings – Messaging URL: This setting enables a messaging workflow between
MCS and Media Composer. Enter the hostname of the MCS server in the form of a
URL. In the case of a cluster, enter the virtual MCS hostname.
e. Interplay Sphere (Cloud workflow only): The proxy setting used with Media
Composer Cloud is shown here for legacy purposes only. The proxy settings were
moved to “Application Settings>Media Composer | Cloud Settings” in Interplay
Production v3.1.
4. Click Apply.
5. If you are integrating with Media Composer Cloud, you should also configure the Application
Settings>Media Composer | Cloud Settings. See the Media Composer | Cloud Installation and Configuration Guide for additional details.
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MCS 2.6 Installation and Configuration Guide

Verifying Interplay Production Media Indexer Configuration

Adding the MediaCentral UX Version to Avid iNEWS

6. From the main menu, select Site Settings>Interplay Transfer Settings. MediaCentral will poll
this setting for configured Transfer Engines and AirSpeed servers when creating STP profiles.
7. Click Apply.
MCS v2.5 and higher obtains the Media Indexer configuration information directly from the “Server Hostname Settings” in the Interplay Administrator tool. Ensure that the “Server MI Connection URL” is populated with all Interplay Media Indexer servers and that “Check Media Indexer” returns with no errors. If the settings have not been configured correctly, MediaCentral UX will not be able to load or play assets from Interplay Production. Dynamic Relink functionality within MediaCentral also depends on this setting.
For more information on configuring the Server Hostname Settings, see “Setting Server Hostnames and the Workgroup Name” in the Interplay Engine and Interplay Archive Engine Administration Guide.
Before connecting MediaCentral UX to iNEWS, the MediaCentral UX Client version must be added to the iNEWS SYSTEM.CLIENT.VERSIONS file.
Refer to the Avid MediaCentral Platform Services ReadMe for the correct version number for your installation.
See Appendix C: Configuring iNEWS for Integration with MediaCentral adding the version number to iNEWS.
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for instructions on
MCS 2.6 Installation and Configuration Guide

Installing the MediaCentral Distribution Service

The MediaCentral Distribution Service (MCDS) is a lightweight required for Send to Playback (STP) operations. It analyzes the STP request and determines if additional actions are required before sending the media to the playback device (AirSpeed, Transfer Engine, other). An Interplay Transcode provider is required for STP operations requiring audio mixdowns (stereo audio tracks) or video mixdowns (sequences with dissolves). An Interplay STP Encode provider is required when using Long GOP media.
MCDS is not used if you are sending an asset directly to Transcode or Delivery. MCDS is not used in iNEWS-only configurations.
The following guidelines apply to installing MCDS:
Supported on Windows 7 64-bit and Windows Server 2012.
o If you are running Windows Server 2012, you must install the Windows Desktop
Experience feature. For more information and installation procedures, see the Interplay | Production Dell and HP Server Support guide at:
http://avid.force.com/pkb/articles/en_US/readme/Avid-Interplay-Production-V3-3-x­Documentation
o If you are running Windows 7 N, Windows Media Player must be manually installed. For
more information on “N” versions of Windows, see:
http://windows.microsoft.com/en-us/windows7/products/what-is-windows-7-n-edition
Requires a minimum of 512MB of RAM and approximately 380MB of hard drive space on the
host server.
Ensure that all enabled network adapters on both the system hosting the MCDS and the Interplay
Production Services Engine are fully routable to each other.
Can be installed on a server hosting other services or applications, such as the Interplay
Production Services Engine, Interplay Transcode Provider, Interplay Transfer Engine, etc.
Must be installed on a system that has the ISIS Client software installed. Must not be installed on an Interplay Production Engine or Interplay Archive Engine. As of Interplay Production 3.2, MCDS should not be installed on a Media Indexer server as the
two systems risk sharing network port 8443.
For redundancy purposes, MCDS can be installed on two systems. Installing a second instance of MCDS does not provide load-balancing functionality. You will configure MediaCentral UX to find the installed instance(s) of MCDS later in this document.
In MediaCentral UX 1.x, the MCDS service used port 8080 for normal http communication. In MediaCentral UX v2.0 / MCDS v3.1, the port changed to 8890. This change allows MCDS to be installed on the same server as the Production Services Engine (if desired). Port 8443 is used for http security protocol.
Versions of MCDS prior to v3.3 required the Interplay Service Framework (32 or 64bit) software to be installed on the system hosting MCDS. As of v3.3, this is no longer a requirement.
MCDS v3.3 cannot be installed on an Interplay Production Transcode provider or STP Encode provider. This limitation has been resolved for MCDS v3.4.
For additional information on MCDS version compatibility, see the Avid Knowledge Base:
http://avid.force.com/pkb/articles/en_US/compatibility/Avid-Video-Compatibility-Charts
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MCS 2.6 Installation and Configuration Guide

Creating the MCS Installation USB Drive

Preparing the Installation Drive for the HP ProLiant Gen9

Installing the MediaCentral Distribution Service:
1. Launch the MCDS installer on your desired system(s).
2. Proceed through the installation and accept the defaults.
You may be asked to install prerequisite requirements such as Microsoft Visual C++.
3. Once installed, use Windows Computer Management to verify that the service is “Started”
and the Startup Type is configured as “Automatic”.
The MCS installation is initiated from a bootable USB drive that contains the OS (Red Hat Enterprise Linux) and the MCS software. For this procedure you require the following items:
A Windows-based computer The MCS installation package (MediaCentral_Services_<version>_Linux.zip) RHEL installation image (.iso) file A 16GB or larger USB drive
Note: Avid has been informed of problems using USB drives from some vendors. If the server does not boot from the USB drive, or fails to complete the boot, try using a drive from another vendor or a drive with a larger capacity (32GB).
Note: The BIOS on some systems do not recognize USB 3.0 drives correctly which results in the inability to boot from them. Avid recommends using a USB 2.0 drive for this process.
This procedure uses an application called “ISO to USB” to create a bootable USB drive containing the required RHEL operating system and MCS files. Do not simply drag and drop installation files onto the USB drive as this will not create the correct file structure needed to successfully install MCS.
Note: Since “ISO to USB” creates a bootable drive, Avid recommends only connecting the USB drive you plan to use to the Windows system. If you have more than one USB drive inserted, make sure you choose the right one when performing this procedure.
The procedure for creating the MCS installation drive on a ProLiant Gen9 server differs from that of other installations. Make sure you follow the customized instructions for your server type.
This section contains three procedures:
 Preparing the MCS Installation USB Drive  Copying the Storage Controller Driver to the USB Drive
Preparing the MCS Installation USB Drive:
1. Log into a Windows system.
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MCS 2.6 Installation and Configuration Guide
RAID 1 and RAID 5
sda
sdb
sdc
RAID 1 only
sda
--
sdb
2. Connect the USB drive to the Windows system and give it a few moments to be
recognized.
3. Use Windows Disk Management to format the USB drive as a FAT32 volume.
4. Extract the contents of the MediaCentral_Services_<version>_Linux.zip file to the
desktop (or your preferred destination directory).
5. Open the newly created MediaCentral_Services_<version>_Linux folder.
6. Double-click iso2usb.exe to launch the application.
7. Choose the Diskimage radio button then navigate to the RHEL image (.iso) file (named
rhel-server-6.5-x86_64-dvd.iso or similar).
Note: Make sure the RHEL image (.iso) file is accessible locally (preferable) or over the network from your computer.
8. In the “Additional Files” field, navigate to the MediaCentral_Services_<version>_Linux
folder and click the “Select Folder” button.
9. Use the table below to verify that the Hard Disk Name and USB Device Name fields are
correct for your deployment.
RAID Configuration RAID 1
(“Hard Disk Name”)
RAID 5 USB
(“USB Device Name”)
For example, for a system deploying both RAID 1 and RAID 5 volumes, enter the following values in the dialog:
Hard Disk Name: sda
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USB Device Name: sdc
MCS 2.6 Installation and Configuration Guide
Important: For those familiar with earlier HP servers, the HP ProLiant Gen9 server identifies the RAID 1, RAID 5, and the USB drive with different device names.
Note: If the drive names are not configured properly in the kickstart file, you could encounter errors in the deployment process. Example: “Error Partitioning: Could not allocate requested partitions: not enough free space on disks.”
10. Verify the USB Drive letter or use the pull-down menu to select a new drive letter.
11. Click OK in the main dialog.
12. A process begins to copy the RHEL image (.iso) file and the MCS installation files to the
USB drive.
This process takes 10-20 minutes. Once complete, the USB drive has everything it needs to complete the RHEL and MCS installation.
Note: Copying the RHEL image (.iso) file to the USB drive is a one-time process. To install MCS on more than one server, or to re-install MCS, you do not need to repeat these steps.
13. Click Exit to close the application.
Copying the Storage Controller Driver to the USB Drive:
1. If you have not already obtained the RAID controller drive, see
Storage Controller Driver
for the HP ProLiant Gen9 Server for location and download instructions.
2. With the Installation USB drive still plugged in to the Windows laptop or desktop, copy
the RAID controller driver ISO to the root directory on the drive:
dd-hpsa-18216-x86_64.iso
3. Rename the ISO:
Old Name: dd-hpsa-18216-x86_64.iso
New Name: z_dd-hpsa-18216-x86_64.iso
Renaming the driver ISO is essential, since the installation script attempts to mount the first ISO it finds as the RHEL ISO. If you do not rename it, the installation will fail.
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MCS 2.6 Installation and Configuration Guide

Preparing the Installation Drive for HP Gen8 and Dell Servers

Follow this procedure only if you are installing MCS software components on supported HP Gen8 or Dell servers.
Preparing the MCS Installation USB Drive:
1. Log into a Windows system.
2. Connect the USB drive to the Windows system and give it a few moments to be
recognized.
3. Use Windows Disk Management to format the USB drive as a FAT32 volume.
4. Extract the contents of the MediaCentral_Services_<version>_Linux.zip file to the
desktop (or your preferred destination directory).
5. Open the newly created MediaCentral_Services_<version>_Linux folder.
6. Double-click iso2usb.exe to launch the application.
7. Choose the Diskimage radio button then navigate to the RHEL image (.iso) file (named
rhel-server-6.5-x86_64-dvd.iso or similar).
Note: Make sure the RHEL image (.iso) file is accessible locally (preferable) or over the network from your computer.
8. In the “Additional Files” field navigate to the MediaCentral_Services_<version>_Linux
folder and click the “Select Folder” button.
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