Pinnacle Systems MediaCentral Platform Services - 2.10 Installation Manual

Avid MediaCentral Platform Services

Installation and Configuration Guide

Version 2.10

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

This guide is protected by copyright. This guide is for your personal use and may not be reproduced or distributed, in whole or in part, without permission of Avid. Reasonable care has been taken in preparing this guide; however, it may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. disclaims liability for all losses incurred through the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid Nexis, AirSpeed, Eleven, EUCON, Interplay, iNEWS, ISIS, Mbox, MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp. which bears no responsibility for Avid products. All other trademarks are the property of their respective owners. For a full list of Avid trademarks, see:

http://www.avid.com/US/about-avid/legal-notices/trademarks.

Footage

WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA.

News material provided by WFTV Television Inc.

Avid MediaCentral Platform Services Installation and Configuration Guide • Created July 26, 2017 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Important Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Technology Previews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Network Interface Cards and Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Zone Recommendations:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Remote Client Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Planning for the Mongo Arbiter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing the MCS Server(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Obtaining the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Red Hat Enterprise Linux (RHEL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RHEL Security Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

MCS Installation Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

GlusterFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Storage Controller Driver for the HP ProLiant Gen9 Server . . . . . . . . . . . . . . . . . . . . . . 23

RHEL Time Zone Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Copying Software to the MCS Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Updating MediaCentral UX Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Interplay Production Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

iNEWS Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Interplay MAM Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Avid iNEWS User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Interplay Production User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Avid Shared Storage User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Interplay MAM User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Media Composer Cloud User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting Interplay Production Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Verifying the Interplay Production Media Indexer Configuration. . . . . . . . . . . . . . . . . . . . . . . 31

Adding the MediaCentral UX Version to Avid iNEWS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing the MediaCentral Distribution Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Creating the MCS Installation USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Preparing the Installation Drive for the HP ProLiant Gen9. . . . . . . . . . . . . . . . . . . . . . . . 33

Preparing the Installation Drive for HP Gen8 and Dell Servers . . . . . . . . . . . . . . . . . . . . 36

Chapter 2 BIOS and RAID Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Changing BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the BIOS on the HP ProLiant DL360 Gen9 . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the BIOS on the HP ProLiant DL360p Gen8 . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring the BIOS on the Dell PowerEdge R620 / R630 . . . . . . . . . . . . . . . . . . . . . . 44

Configuring the Onboard RAID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

HP ProLiant DL360 Gen9 RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

HP ProLiant DL360p Gen8 RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dell PowerEdge R620 / R630 RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 3 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Special Instructions for Dell Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

MCS Software Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Booting RHEL for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Verifying the Keyboard configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Changing the root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Verify DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Identifying NIC Interfaces and Connecting the Network Cable . . . . . . . . . . . . . . . . . . . . 69

(HP Only) Verifying the NIC Interface Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

(HP Only) Swapping NIC Interface Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

(HP Only) Removing the MAC Address Hardware References . . . . . . . . . . . . . . . . . . . . 71

Configuring the Hostname and Static Network Route . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Verifying the hosts File Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Verifying the Contents of resolv.conf and nsswitch.conf . . . . . . . . . . . . . . . . . . . . . . . . . 75

Ensuring the NIC Interface Comes Up at System Startup . . . . . . . . . . . . . . . . . . . . . . . . 76

Verifying Hostname, Network and DNS Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring Access for External Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring Date and Time Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Installing the RHEL Time Zone Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Setting the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Synchronizing the System Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Creating the File Cache on the RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Partitioning the RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Creating the Logical Volume, Filesystem and Mounting the Cache. . . . . . . . . . . . . . . . . 85

Enabling / Disabling 3G and Edge Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Upgrading the Avid Shared Storage Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Copying Software to the MCS Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Installing Security Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Installing Software Patches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Chapter 4 Configuring MediaCentral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Updating the MediaCentral UX Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Signing into MediaCentral UX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Creating a Second Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Configuring System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

iNEWS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Interplay Production Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Messages & Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Playback Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Player Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Enabling Asset Watermarking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configuring Asset Watermarking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Updating the Watermark Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Disabling Asset Watermarking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Verifying the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Verifying the iNEWS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Verifying the Interplay Production and Avid Shared Storage Connections . . . . . . . . . . 107

Configuring Send To Playback Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Importing Domain Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Creating Local Users and Assigning Roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Continuing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Configuring MCS for Interplay MAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Mounting MAM Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configuring the ACS Gateway Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configuring the MediaCentral User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configuring a Custom Audio-only Graphic (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Creating the MAM System User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configuring the MCS Player. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Enabling Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Continuing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 5 Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Cluster Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configuring the Player System Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring DRBD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Clearing the SDA2 Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Running the drbd_setup Script. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Starting the Cluster Services on the Master Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Adding Nodes to the Cluster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Replicating the File Caches using GlusterFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Configuring GlusterFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Testing the File Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 6 Sharded MongoDB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Sharded MongoDB Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuring Sharded Mongo for a Single Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Configuring Sharded Mongo with an MCS Load-Balancing Node . . . . . . . . . . . . . . . . . . . . 134

Configuring Sharded Mongo with a (non-MCS) Linux Arbiter. . . . . . . . . . . . . . . . . . . . . . . . 137

Configuring Sharded Mongo with a Windows Arbiter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Configuring Sharded Mongo in a Multi-Zone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 148

Adding a Zone to a Sharded Mongo Multi-Zone Environment . . . . . . . . . . . . . . . . . . . . . . . 152

Chapter 7 Verifying the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Testing the Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Testing the Cluster Email Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Testing Cluster Fail-over. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Verifying ACS Bus Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Verifying the Status of RabbitMQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Validating the FQDN for External Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Backing up and Restoring the MCS System Settings and Database . . . . . . . . . . . . . . . . . . 165

Chapter 8 Closed Captioning Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Preparing the Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Installing the Closed Captioning Service on a Single Server . . . . . . . . . . . . . . . . . . . . . . . . 170

Installing the Closed Captioning Service in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Verifying Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Identifying the Master, Slave and Load-Balancing Nodes . . . . . . . . . . . . . . . . . . . . . . . 171

Taking the Cluster Offline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Installing the Closed Captioning Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Bringing the Cluster Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Checking on the Cluster Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Uninstalling the Closed Captioning Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 9 Maestro UX Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Installing Software on the Maestro Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Preparing the Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Installing the Maestro Render Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Installing the Maestro Bus Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Enabling the Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Verifying the Installation Through the ACS Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Accessing the Avid ACS Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Configuring the Maestro Render Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Installing the Plug-Ins on the MCS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Preparing the Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Installing the Plug-Ins on the MCS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Configuring Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Configuring the MediaCentral UX System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Enabling Maestro Graphics in a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Upgrading Maestro UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Upgrading from MediaCentral Platform Services v2.7.x . . . . . . . . . . . . . . . . . . . . . . . . 192

Upgrading from MediaCentral Platform Services v2.8.0 and later. . . . . . . . . . . . . . . . . 193

Upgrading the Maestro Controller Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Uninstalling Maestro UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Uninstalling Maestro UX from MediaCentral Platform Services. . . . . . . . . . . . . . . . . . . 196

Uninstalling Maestro UX on the Maestro Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Altering the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Chapter 10 Assignments Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Preparing the Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Installing the Assignments Pane on a Single Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Installing the Assignments Pane in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Verifying Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Installing the Assignments Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Checking on the Cluster Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Configuring the Assignments Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Uninstalling the Assignments Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Uninstalling the Assignments Pane on a Single Server. . . . . . . . . . . . . . . . . . . . . . . . . 203

Uninstalling the Assignments Pane on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Backing Up and Restoring the Assignments Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Chapter 11 MAM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Preparing the Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Installing the MAM Connector on a Single Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Installing the MAM Connector in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Verifying Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Identifying the Master, Slave, and Load-Balancing Nodes . . . . . . . . . . . . . . . . . . . . . . 207

Taking the Cluster Offline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Installing the MAM Connector Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Bringing the Cluster Back Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Checking on the Cluster Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Configuring the MAM Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Upgrading the MAM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Upgrading from MAM Connector v2.6 or Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Upgrading from MAM Connector v2.5 or Earlier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Uninstalling the MAM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Uninstalling the MAM Connector on a Single Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Uninstalling the MAM Connector on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Chapter 12 Multi-Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Multi-Zone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Enabling RabbitMQ Data Encryption Across Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Verifying the RSA Key Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Creating and Installing the RSA Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Verifying Access to the Slave Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Creating the Master Zone and Initiating Multi-Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Adding Slave Zone(s) to the Multi-Zone Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Validating Multi-Zone Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Dismantling a Multi-Zone Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Making Changes to a Multi-Zone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Troubleshooting the Multi-Zone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Appendix A Additional Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Copying Software to the MCS Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Copying Software Using an SFTP Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Copying Software Using a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Installing MCS on Non-HP / Dell Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Non-HP / Dell Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Working with the Dell RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Creating the RAIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Deleting the RAIDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Card Placement in MCS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Dell PowerEdge R620 and R630 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

HP ProLiant DL360 Gen9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

HP ProLiant DL360p Gen8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Port Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Enabling Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Contents of the MCS Installation Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Determining the Installed MCS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Using the MediaCentral Health Check Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Enabling the Player Demonstration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Verifying Cache Directory Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Modifying application.properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Editing the File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Specifying the RabbitMQ Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Configuring RabbitMQ for a New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Configuring RabbitMQ for an Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Working with the MediaCentral UX Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Backing up and Restoring the MCS Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Working with the Avid Shared Storage Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Verifying the Avid Shared Storage Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Reconfiguring the Avid Shared Storage Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Downgrading the Avid Shared Storage Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Additional information on Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Unicast Support in Clustering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Reconfiguring MediaCentral Settings in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Taking a Cluster Node Off-Line Temporarily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Identifying the Master, Slave and Load-Balancing Nodes . . . . . . . . . . . . . . . . . . . . . . . 263

Appendix B Port Bonding for Interplay MAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Verifying the Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Configuring the Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Appendix C Avid iNEWS Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Verifying MediaCentral Licenses on iNEWS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Editing SYSTEM.CLIENT.VERSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Editing SYSTEM.CLIENT.WINDOWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Appendix D Working with Sharded Mongo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Obtaining the Status of Sharded Mongo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Checking for Stale Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Using the mongo-create-configuration Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Uninstalling the Sharded Mongo Arbiter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Using the “remove arbiter” Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Uninstalling the Sharded Mongo Arbiter for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Uninstalling the Sharded Mongo Arbiter for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Troubleshooting Sharded Mongo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Recreating the Sharded Mongo Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Appendix E Avid MediaCentral | UX Mobile Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

iNEWS Configuration for Mobile Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Editing SYSTEM.CLIENT.VERSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Editing the iNEWS Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Installing the Mobile App on an iOS Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Installing the Mobile App on an Android Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Upgrading the Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Appendix F Avid MediaCentral | UX Desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Installing Adobe Flash Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Installing MediaCentral UX Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Single Client Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Domain Group Deployment for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Command Line Deployment for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Enabling MediaCentral MOS Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Installing Plug-Ins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Enabling MOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Launching and Working with MediaCentral UX Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Launching the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Working with the Menu System on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Working with the Menu System on Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Accessing Additional MCS Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Selecting a Deep Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Upgrading MediaCentral UX Desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Uninstalling MediaCentral UX Desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Appendix G MOS Active-X Plug-Ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Enabling MOS Plug-Ins in Google Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Enabling MOS Plug-Ins in Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Sample ActiveX Object in the Preferences File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Using This Guide

This document provides instructions for installing and configuring a new MediaCentral Platform Services (MCS) server or cluster of servers. Avid recommends that you read all the information in the Avid MediaCentral Platform Services ReadMe and thoroughly before installing or using the corresponding software release.

If you are completing an installation in a virtual environment, begin the process by referencing the Avid MediaCentral Platform Services Virtual Environment with VMware® Best Practices Guide. The virtualization guide directs you back to this guide at the appropriate time in the install process.

To complete an upgrade from a previous version of MediaCentral Platform Services, see the

MediaCentral Platform Services Upgrade Guide or the Avid MediaCentral Platform Services ReadMe.

The following documents are referenced in this guide:

• Avid MediaCentral Platform Services ReadMe – Read prior to completing any MCS installation or upgrade

• MediaCentral Platform Services Concepts and Clustering Guide – A reference guide that contains more detailed information on systems and topics included in this guide.

• Avid MediaCentral Platform Services Upgrade Guide – Reference if you are upgrading to MCS v2.10 from an earlier release

• Avid Media | Index Configuration Guide – Reference if configuring Media Index

• Media |Distribute Installation and Configuration Guide – Reference if installing Media Distribute

• Avid MediaCentral | UX Administration Guide – Contains administrative information for MediaCentral UX.

• Avid MediaCentral Platform Services Hardware Guide - Provides detailed information on HP and Dell servers.

• Avid MediaCentral Platform Services Virtual Environment with VMware® Best Practices Guide

- Provides detailed information on configuring a virtual MCS environment.

Important: See the following link on the Avid Knowledge Base for the latest updates to this guide and all related documentation:

http://avid.force.com/pkb/articles/en_US/readme/Avid-MediaCentral-Version-2-10-x-Documentation

For a list products qualified for use with MCS v2.10, and the supported RHEL operating system, see

the Software Compatibility Matrix on the Avid Knowledge Base.

Important Terms

Revision History

Date Revised Changes Made

July 28, 2017 • Added note about a configuration option on some Dell PowerEdge servers that

might prevent the server from recognizing the USB Installation drive correctly. For more information, see “Special Instructions for Dell Servers” on page 60.

• Two new options added to “Modifying application.properties” on page 246 for MediaCentral v2.10.2 with Interplay MAM configurations.

• Corrected the process for adjusting the Default Search Type. For more information, see “Modifying application.properties” on page 246.

• If integrating MediaCentral v2.10.2 with Maestro v7.4, you must select TGA+alpha as the file format. For more information, see “Maestro UX Plug-In”

on page 176.

June 28, 2017 The process to configure NTP has been altered. For more information, see

“Synchronizing the System Clock” on page 81.

Added a note related to an Unsupported Hardware message during the install of RHEL. For more information, see “MCS Software Deployment” on page 64.

May 16, 2017 Correction to the process for “Enabling Maestro Graphics in a Sequence” on

page 190.

April 27, 2017 • The process for “Validating the FQDN for External Access” on page 163 now

March 30, 2017 Initial v2.10.0 release

Important Terms

Throughout this document, “Avid MediaCentral Platform Services” is referred to as “MCS”. “Red Hat Enterprise Linux” is referred to as “RHEL”.

The RHEL deployment used in an MCS environment is a command-line based operating system. The installation process will require the editing of various system files. Although multiple text editors exist, the tool used throughout this document is “vi”. If needed, a short introduction to vi is included in the MediaCentral Platform Services Concepts and Clustering Guide.

includes an additional troubleshooting step for iOS devices using the MediaCentral UX mobile app.

• Updated the output of the grep command after installation of the MAM Connector.

• Support for Windows Server 2012 R2 as a sharded MongoDB arbiter.

• Added a process to download and install the RHEL timezone update file. For more information, see “RHEL Time Zone Update” on page 24.

• The processes to install, upgrade, and configure the Maestro UX Plug-In has changed. For more information, see “Maestro UX Plug-In” on page 176.

If copying / pasting commands from this document into a command line interface such as Putty, be sure to verify the command after pasting. It is possible that some characters might be replaced during the paste process which can lead to a failed or problematic installation.

When working in Linux, this guide assumes the user is logged in as the “root” user. Perform all commands and server configuration as the “root” user.

Technology Previews

This release of MediaCentral Platform Services might contain features that are included as a “Technology Preview”. Features that fall under this category are clearly identified using the Technology Preview terminology. All other features discussed in this document are fully implemented and are not considered as a preview.

What is a Technology Preview?

Avid Technology defines a “Technology Preview” as a feature that is offered to customers for experimentation with the understanding that Avid expects to fully implement the feature in a future release. Technology Preview features are officially unsupported and potentially incomplete or unsuitable for production systems. It is possible that due to unforeseen circumstances, the feature will be altered or altogether removed from the shipping product. In the future, Technology Preview features might be licensed and sold by Avid and use of the feature does not constitute receipt of a permanent license.

Customer feedback regarding the technology preview is welcome. Customers may contact Avid Customer Care to create support cases regarding the feature. However, cases specifically related to the Technology Preview will not be escalated to critical status and might not be resolved.

Technology Previews

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and

> This symbol indicates menu commands (and subcommands) in the order you

(Windows), (Windows only), (Macintosh), or (Macintosh only)

strong suggestions.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface items

and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Symbol or Convention Meaning or Action

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

http://avid.force.com/pkb/articles/en_US/user_guide/Avid-MediaCentral-Documentation.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Avid Knowledge Base. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

If You Need Help

action. For example, Command+Option+C or Ctrl+drag.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Installation Prerequisites

Chapter Overview

The purpose of this chapter is to guide the preparation of all materials needed for the MCS installation and to preconfigure all connected systems for integration with MCS.

The following table describes the topics covered in this chapter:

Step Task Time Est

1 Before You Begin varies

A quick check to make sure you have everything in place for an efficient and successful installation.

2 Network Interface Cards and Network Connections 15 min

Network connection information for various deployment options.

3 Planning for the Mongo Arbiter 5 min

In two-node cluster configurations, a 3rd system is required to serve as a Mongo tiebreaker.

4 Accessing the MCS Server(s) 1 min

Understanding how to connect to the MCS server(s).

5 Obtaining the Software varies

Where to find all the software necessary for the installation.

6 Copying Software to the MCS Server varies

This section provides links to processes to copy software to the server.

7 Updating MediaCentral UX Licenses 15 min

Licensing requirements for Interplay Production and iNEWS.

8 Creating User Accounts 10 min

Covers the creation of user accounts required by MCS.

9 Adjusting Interplay Production Settings 5 min

Information on adjusting settings required by MCS.

10 Verifying the Interplay Production Media Indexer Configuration 5 min

To avoid issues when testing the system, verify that the Media Indexer is configured.

11 Adding the MediaCentral UX Version to Avid iNEWS 5 min

Enables MediaCentral UX user to connect to iNEWS.

Step Task Time Est

12 Installing the MediaCentral Distribution Service 10 min

Required for certain Interplay Production workflows.

13 Creating the MCS Installation USB Drive 45 min

In this procedure, you create the USB drive you will use to install the MCS software.

Before You Begin

A successful MCS installation begins with careful planning. Ensuring that you have identified all prerequisites to the installation is very important. Examples:

• Networking: Define all IP addresses, host names, domain name, DNS, NTP, SNMP, etc.

Hostnames should comply with “RFC 952” and “RFC-1123” standards. Avid recommends keeping

host names under 15 characters to maintain backwards compatibility with older systems. The only “special character” allowed in a hostname is a dash “ - ”. Underscores are not allowed.

For more information on RFC specifications, see https://ietf.org/rfc.html. For additional information on host name restrictions in Microsoft Windows domains, see https://technet.microsoft.com/en-us/

library/cc959336.aspx.

Before You Begin

• Security and Port usage: Verify that all ports required for your installation are open between switches and across firewalls.

For more information, see the Avid Networking Port Usage Guide on the Avid Knowledge Base.

• Cluster-specific information: Define additional IP addresses, virtual host name and e-mail addresses to be used with the cluster. When defining a virtual host name, make sure to adhere to the “RFC 952” and “RFC-1123” standards.

For more information see “Clustering” on page 120.

• Users: Identify users, user groups, and passwords (both local and domain users)

• Host Solutions: Identify what systems will connect to MCS. Once identified, it is also important to verify that these systems are available and operating normally. Examples:

- Avid shared storage (Avid NEXIS, Avid | ISIS)

- Avid | iNEWS

- Interplay | Production

- Interplay | MAM

- Media Composer | Cloud

For Interplay | Production deployments, the following systems could also be required:

- Interplay | Production Services Automation and Interplay | Consolidate (Required for certain

Interplay | Delivery workflows. Media | Index is required for this functionality.)

- Interplay | Transcode (Required for Send To Playback workflows)

- Interplay | STP Encode (Required for Send To Playback of Long GOP media formats)

- Interplay | Transfer (Required for Send To Playback to 3rd party playback solutions)

Network Interface Cards and Network Connections

To assist in ensuring you have all the information you need prior to beginning the installation, Avid provides a “Pre-Flight Checklist” available on the Documentation pages of the Avid Knowledge Base. Avid recommends completing the Pre-Flight information to avoid delays during the installation process.

While the installation procedures for MediaCentral UX, Media Composer Cloud and Interplay MAM are very similar, the configuration steps are different. Any configuration differences between MediaCentral UX and Media Composer Cloud will be identified in this document. For differences in the Interplay MAM configuration process, refer to the Interplay | MAM Installation Manual.

MCS is available in single server and cluster configurations. A cluster is a group of MCS servers that provide redundancy, load balancing, and scale. Each server in a cluster is called a “node”. During the cluster configuration, one server is identified as the Master node. If you have multiple MCS servers in a rack, the Master node is usually the top-most server in the rack.

If you are configuring a cluster, complete the BIOS and RAID Configuration, Software Installation, and Configuring MediaCentral chapters concurrently on all cluster nodes. The Clustering chapter of this guide must be completed on the Master node only, until otherwise instructed.

Network Interface Cards and Network Connections

Avid supports the on-board 1 Gb NIC for each of the HP DL360 Gen8 / Gen9 and Dell R620/R630 servers. However, certain workflows require the increased bandwidth of an add-in 10 Gb card. For example, a 10 Gb connection is required for any MCS deployment that will use 100+ Mbps video formats (e.g., AVC-I 100, DVCPro 100, DNxHD 145). 10 Gb connections may be desired for additional bandwidth / playback streams

For more information on slot locations, see “Card Placement in MCS Servers” on page 239.

For more information on determining 1 Gb or 10 Gb connections as well as information on supported network adapters, see the MediaCentral Platform Services Hardware Guide.

If you plan to configure more than one network adapter on the MCS server, you must manually assign an adapter to RabbitMQ messaging service. For more information, see “Specifying the

RabbitMQ Network Adapter” on page 251.

The Zone in which the network connection is made must also be considered.

• Zone 1: Connected through a 1 Gb or 10 Gb port (direct connect). On an ISIS 7500, this is a direct connection to an ISS switch. On an ISIS 5500, this is a direct connection to the back of the ISIS 5500 chassis.

• Zone 2: Connected through a 1 Gb or 10 Gb port on an Avid qualified layer-2 switch (nonrouted).

• Zone 3: Connected to an Avid qualified layer-3 switch (routed) with known Quality of Service (QoS); traffic routed to Avid shared storage (one hop) and (if applicable) load-balanced across ISIS VLANs (approximately a 60/40 ratio).

All MediaCentral Platform Services servers in a cluster must be in the same subnet.

Zone Recommendations:

MediaCentral UX and Media Composer Cloud

In this workflow MCS decodes the source media format on Avid shared storage and streams images and sound to the clients. This workflow requires MCS to connect to an Avid share storage system.

Zone 1, Zone 2, or Zone 3 (recommended) connections are supported.

Interplay MAM

In this workflow MCS provides playback of video assets registered as browse proxies by Interplay MAM. The connection required depends on where the browse proxies are stored.

For non-Avid storage, the network connection is at the user’s discretion as long as it is a 1 Gb connection or better.

For Avid shared storage, Zone 1, Zone 2, or Zone 3 (recommended) connections are supported.

Avid iNEWS

iNEWS-only deployments do not require a connection to a storage system as there is no video playback component. The network connection is at the user’s discretion as long as it is a 1 Gb connection or better.

Planning for the Mongo Arbiter

Remote Client Connections

MediaCentral UX web or mobile clients that connect through the public Internet require VPN access into the server network. All connections pass through the VPN router/firewall through identified ports. Once the data has passed into the “house network”, it is secured using the customer’s existing network security infrastructure.

For more information on networking in an Avid environment, see “Network Requirements for ISIS and Interplay PAM and MAM” located on the Avid Knowledge Base at: http://avid.force.com/pkb/

articles/en_US/compatibility/en244197

For information on port usage and network firewall information, see the Avid Networking Port Usage Guide at: http://avid.force.com/pkb/articles/en_US/readme/Avid-Networking-Port-Usage-Guide

Planning for the Mongo Arbiter

MediaCentral v2.6 introduced a new Mongo database in a “sharded” configuration. In MCS cluster and multi-zone configurations, multiple servers host a copy or “shard” of the Mongo database. If you are running a local (non-multi-zone) Corosync cluster that consists of only two nodes, a 3rd instance of Mongo must be configured to provide a tiebreaker vote in the event of a fail-over. This 3rd instance or “arbiter” must be installed on another Linux server or a Windows-based system. If you have a 2-node cluster, plan which system will host the Mongo arbiter.

For more information, see the Sharded MongoDB chapter as well as the “MongoDB” section of the

MediaCentral Platform Services Concepts and Clustering Guide.

If you are running a single-server, non-multi-zone system, no additional configuration steps for

sharded Mongo are required.

Accessing the MCS Server(s)

The initial configuration of the MCS server(s) must be completed using a directly connected monitor and keyboard to the server, or through a KVM (keyboard, video and mouse) device.

Some KVMs present virtual USB devices to the operating system. These devices might be assigned a

device name (sda, sdb) by RHEL during the installation, which results in a failed installation. Disable this option on your KVM if applicable

Once the initial configuration is complete, Avid recommends connecting to MCS indirectly through SSH (Secure Shell). SSH is preferable for the following reasons:

• Allows for an expandable view of the RHEL interface (adjustable window size)

• Allows for multiple sessions to the host server or to multiple servers

• Allows for simplified copy/paste of commands between SSH windows

• Allows for logging of all session output

On Windows, PuTTY.exe is an example of a SSH client: http://www.chiark.greenend.org.uk/

~sgtatham/putty/download.html

At the appropriate point in the installation procedure, you will be given the option to switch from a direct connection to an indirect connection.

Accessing the MCS Server(s)

Obtaining the Software

Multiple software packages are required to properly install and configure MCS. These include:

• Red Hat Enterprise Linux (RHEL)

• RHEL Security Updates

• MCS Installation Packages

- MediaCentral Platform Services

- (if applicable) MediaCentral Platform Services Updates

- (if applicable) MediaCentral Distribution Service (MCDS)

- (if applicable) MediaCentral UX Closed Captioning Service

- (if applicable) Interplay MAM Connector

- (if applicable) Media Composer Cloud Plug-In

- (if applicable) Media Distribute

- (if applicable) Avid MediaCentral Services Assignments

- (if applicable) Maestro UX Plug-In

• GlusterFS

• (if applicable) Storage Controller Driver for the HP ProLiant Gen9 Server

• RHEL Time Zone Update

Due to licensing restrictions, Avid is unable to redistribute the RHEL installation media, security

updates or other RHEL software packages. Users must obtain this software directly from RedHat.

Red Hat Enterprise Linux (RHEL)

The RHEL installation image (.iso) file can be located at: http://www.redhat.com

At the time of this document’s publication, the RHEL 6.5 ISOs were available by choosing Red Hat

Enterprise Linux Server from the Red Hat Product Downloads page. Specify Red Hat Enterprise Linux Server (product variant), 6.5 (version) and x86_64 (architecture). Download the Binary DVD (rhel-server-6.5-x86_64-dvd.iso).

Obtaining the Software

MCS requires RHEL 6.5. Do not install any OS updates or patches unless specifically directed to do so by Avid.

RHEL Security Updates

Red Hat has issued various security advisories for RHEL 6.5. Avid has tested and supports the installation of specific patches for RHEL. For instructions and software download links, see the “Security Updates” section in the Avid MediaCentral Platform Services ReadMe.

MCS Installation Packages

The MCS software packages are available from the Avid Download Center.

If you have not already created an Avid.com user account, you will need to do so now. This Master

Account enables you to sync your Avid Video Download and Avid Video Community accounts as well as gain access to the Avid Support Center.

After you have logged into the Download Center, download the following:

• Avid MediaCentral Platform Services

This is the primary MCS installer package. All MCS installations require this software.

• (if applicable) Avid MediaCentral Platform Services Updates

Avid often releases updates to MCS providing fixes and new features. Consult the ReadMe for your version of software for patch availability and specific installation instructions.

• (if applicable) MediaCentral Distribution Service (MCDS)

MCDS is a service that resides on a Windows system that coordinates jobs with Avid Production Services for send-to-playback operations. If your installation includes an STP workflow, download this software.

• (if applicable) Avid MediaCentral UX Closed Captioning Service

Introduced with MCS v2.3, this service adds functionality to MediaCentral UX that enables new closed captioning workflows.

• (if applicable) Interplay MAM Connector

The MAM Connector enables Interplay MAM workflows within MediaCentral UX. If your installation includes MAM integration, download this software.

• (If applicable) Media Composer Cloud Plug-In

The Media Composer Cloud software is a plug-in for the Media Composer editor that enables remote editing capabilities. If your installation includes a Cloud workflow, download this software.

• (If applicable) Media Distribute

• (If applicable) Avid MediaCentral Services Assignments

• (If applicable) Maestro UX Plug-In

If any of these packages are not available through the Download Center, contact your Avid

representative to obtain the necessary software.

GlusterFS

GlusterFS is an open source software package that MCS uses to automate replication of the dedicated media cache volumes (e.g. RAID 5) across all MCS servers in the cluster. Doing so increases the speed at which clients can access the media on multiple cluster nodes.

Obtaining the Software

Media Distribute links production with distribution to web, mobile, and social media outlets by orchestrating workflow and automating file preparation and transcoding. Media Distribute is not publicly available on the Avid Download Center. If your installation includes a Distribute workflow, contact your Avid representative for this software.

This feature enables new collaborative workflows in MediaCentral UX where an “Assignment” becomes the core idea around which all elements are linked.

The Maestro UX plug-in enables a connection to the Maestro Asset database for integration with Avid iNEWS and Interplay MAM workflows.

MediaCentral Platform Services v2.4.0 and later automatically installs the GlusterFS software as part of the install (or upgrade) process. If you are deploying a clustered system, a separate download and installation of the Gluster software is no longer required. If you are deploying a single server configuration, the Gluster software is still installed on the server, but it is not activated or configured.

Storage Controller Driver for the HP ProLiant Gen9 Server

By default the HP ProLiant Gen9 server storage controller does not support RHEL 6.5. Manually download the following RHEL driver update disk (.iso) to enable RHEL 6.5 support:

dd-hpsa-18216-x86_64.iso

The driver update disk is available directly from Red Hat, but driver details and a link to the correct page can be found at the “HP Servers Support & Certification Matrices” technical exceptions page:

http://h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/exceptions/ rhel_exceptions.aspx

This procedure applies to the HP ProLiant Gen9 server only.

To download the driver disk:

1. Open a web browser and navigate to the “HP Servers Support & Certification Matrices technical exceptions page.

2. Locate the link to Red Hat by searching for the words “DL360 Gen9” using the browser’s “find on this page” feature.

3. Click on the RHEL6.5 x86_64 link.

You are redirected to the Red Hat web site.

4. Log in to your Red Hat Network account.

5. On the “Download Red Hat Enterprise Linux” page, locate the driver update disk (.iso):

dd-hpsa-18216-x86_64.iso

6. Click the “Download Now” button and save the ISO file to your computer.

You will use this driver update disk ISO file later when you create the MCS Installation USB drive.

RHEL Time Zone Update

Avid deploys MediaCentral Platform Services on Red Hat Enterprise Linux v6.5 which was released in November of 2013. Time Zone rules have changed in some countries since that version of RHEL was released. To be sure that your servers can maintain time sync with an NTP server, download the latest “tzdata” file from Red Hat.

To download the time zone update:

1. Open a web browser and access the RedHat website at: https://access.redhat.com/

2. Log in to your Red Hat Network account.

Copying Software to the MCS Server

3. Download the latest

You will be asked to install this file later in the installation process.

tzdata-<version>.el6.noarch.rpm

Copying Software to the MCS Server

At various times during the upgrade, you will need to copy software to the MCS server. This task can be performed using one of two methods:

• Using an SFTP application on an external system

• Connecting a USB drive directly to the server

While the SFTP method may be preferred for ease of access, the USB method may be required for some operations such as backing up MCS files during a system upgrade.

For details on each of these methods, see “Copying Software to the MCS Server” on page 232.

file.

Updating MediaCentral UX Licenses

Depending upon your deployment, one or more connected systems may need licenses installed or updated to allow for integration with MCS.

• If connecting to Interplay Production, MediaCentral UX users will consume Interplay Client licenses.

• If connecting to iNEWS, MediaCentral UX users will consume iNEWS Client licenses.

• If connecting to Interplay Production and iNEWS, MediaCentral UX users will consume both Interplay and iNEWS Client licenses.

Interplay Production Licensing

When integrating with an Interplay Production system, MediaCentral UX validates client licenses against the Interplay Engine. New MediaCentral systems are often bundled with additional client licenses which must be added to the Interplay Engine database.

Interplay Production v3.3 introduced a software licensing option (no dongle). The following process

is correct for the original dongle licensing process. For software licensing procedures, see the Interplay | Production Software Installation and Configuration Guide.

Updating MediaCentral UX Licenses

To add licenses to the Interplay Production Engine:

1. Launch the Interplay Administrator on the Interplay Engine. This can be found at: Start > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator.

2. Sign in using Interplay Production’s Administrator credentials.

3. From the main menu, select Server > Licenses.

4. Click the Import License button.

5. Navigate to the location of the license file (often provided on a USB drive).

6. Select the license file and click Open.

You should receive a message indicating that the license was successfully activated.

7. Log out of the Interplay Administrator and close the application.

For additional information on the Interplay Administrator, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

iNEWS Licensing

When integrating with an Avid iNEWS system, MediaCentral UX validates client licenses against the iNEWS server(s). New MediaCentral systems are often bundled with additional client licenses which must be added to the Avid iNEWS database. For more information on adding licenses to the iNEWS database, see “Avid iNEWS Integration” on page 268.

Interplay MAM Licensing

In Interplay Production and iNEWS workflows, users sign into MediaCentral UX and a license is verified with one or both of the back-end systems. In Interplay MAM workflows, MediaCentral UX users use a different licensing process. The system administrator assigns users to a MAM-only role (associated with a base license by default) through the MediaCentral UX User layout. This grants the user access to the Layouts associated with Interplay MAM.

Creating User Accounts

This section will cover the creation of user accounts for use with:

• Avid iNEWS User

• Interplay Production User

• Avid Shared Storage User

• Interplay MAM User

• Media Composer Cloud User

Create any user accounts applicable to your installation.

Avid iNEWS User

When integrating with iNEWS, the MCS Administrator requires access to the iNEWS database. This can be accomplished by creating a custom user account (superuser rights not required) or by associating the Administrator with an existing iNEWS account.

Decide upon the name and password for this user now. Suggested user name: MCSAdmin

For instructions on creating a custom iNEWS user account for MediaCentral UX, see the Avid iNEWS Setup and Configuration Guide.

Interplay Production User

When integrating with Interplay Production, MediaCentral UX requires credentials to access the Interplay Production database. This user should have Read/Write privileges to the entire database (at minimum). For consistency purposes, this user and password should be the same as the user you create on the Avid shared system.

Decide upon the name and password for this user now. Suggested user name: MCSAdmin

To create the Interplay Production user:

1. Launch the Interplay Administrator on the Interplay Engine. This can be found at: Start > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator.

2. Sign in using Interplay Production’s Administrator credentials.

3. From the main menu, select User Management > User Management.

4. If multiple User Groups are created, highlight the User Group on the left under which you want to create your new user. Example: Administrators

5. Click the Create User button at the top of the window.

6. Enter a name and password.

7. Verify that the MediaCentral UX Admin user has at least Read/Write access to the entire database. Administrator-level access is not required, but recommended.

Creating User Accounts

8. Click Apply.

9. Log out of the Interplay Administrator and close the application.

For additional information on users creation in Interplay Production, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

Avid Shared Storage User

When integrating with Interplay Production, MediaCentral UX requires credentials to access the media on the Avid shared storage system to enable playback and allow for the creation of voice-over media. For consistency purposes, this user and password should be the same as the user you create on the Interplay Production system.

Decide upon the name and password for this user now. Suggested user name: MCSAdmin

To create the Avid shared storage user:

1. Launch the Management Console page by opening a web browser and navigating to one of the following:

t Avid NEXIS: http://<System Director hostname>

t ISIS 2500 or ISIS 5500: http://<System Director hostname>

t ISIS 7500: https://<System Director hostname>:5015

In a fail-over configuration, use the virtual System Director hostname. Alternatively, the IP address

of the System Director (or virtual System Director) can also be used.

2. Sign in using the Administrator credentials.

3. From the main menu, select System > Users.

Creating User Accounts

4. Click the New button to create a new user.

5. Give the user a Name and Password.

The above image taken from the Management Console of an Avid ISIS system. Avid NEXIS does not include the option to Modify Protection.

6. Under Workspace Access, assign privileges to all indexed workspaces. At minimum, the user needs Read access to all workspaces indexed by the Interplay Media Indexer and Read/Write access to the workspace where voice-overs will be recorded (workspace defined in the Interplay Administrator> Application Database Settings).

7. Click Apply to create the user account.

8. Close the Management Console.

If you are connecting to multiple Avid shared storage systems, ensure the same user/password is

created on each system.

For additional information on users creation in Interplay Production, see the Avid NEXIS Administration Guide or Avid | ISIS Administration Guide.

Interplay MAM User

If you are integrating with MCS as a player for an Interplay MAM system, a specialized user must be created within the MCS user database.

Decide upon the name of this custom user now. Suggested user name: MAMuser

For details on creating this user, see “Configuring MCS for Interplay MAM” on page 114.

When installing Interplay MAM, a special user account is created for the MAM Control Center. The user must be a member of the “MAM Administrators” group for MAM Control Center. This means you must have a Windows account on Interplay MAM side that is in your Windows “MAM Administrators” group which can be used by MediaCentral for the MAM connection. If you plan to install the MAM Connector software for MediaCentral UX, the MAM Control Center credentials are used in the System Settings.

For details on the MAM Connector System Settings, see “MAM Connector” on page 205.

For more information on this user and setting, see the Avid MediaCentral | UX Administration Guide.

Media Composer Cloud User

When integrating with Media Composer Cloud, you must create a custom user account in the Interplay Administrator (“MediaCentral Platform Services Settings” or “Application Database Settings” in v3.5 and earlier) and in the MediaCentral UX System Settings (MCPS > Player tab). The user name and password must match in both locations.

When added to the MediaCentral UX System Settings, this account is automatically added as an MCS user and assigned a special “Playback-Only Client” user role. This will appear in the Users Layout under Users > Unassigned > Playback-Only.

Rules regarding the specialized user account:

• This must be a unique user created solely for this purpose. Do not use the same user you created to sign into Interplay Production or Avid shared storage.

• Do not use an account that already exists as a Central User. It must be a new user.

• This user should not be created as an Interplay Production or an shared storage user.

• Remember that MCS runs on Linux. Both passwords and user accounts are case sensitive.

Decide upon the name of this custom user now. Suggested user name: cloud

Adjusting Interplay Production Settings

For more information, see the Media Composer | Cloud Installation and Configuration Guide.

Adjusting Interplay Production Settings

When integrating with Interplay Production, MCS checks with the Interplay Production Engine for various settings. This section is particularly important for sites requiring STP workflows or integrations with Media Composer Cloud.

Avid supports configuring one Avid MediaCentral Platform Services system (single-server or cluster) with one Avid Interplay Production database. Configuring multiple MediaCentral systems to connect to a single Interplay Production database is not supported. To connect multiple instances of MediaCentral and Interplay Production together, configure the MediaCentral system for a multi-zone environment. For more information on configuring multi-zone, see the chapter for “Multi-Zone” on

page 215.

To configure the Interplay Production settings:

1. Launch the Interplay Administrator on the Interplay Engine. This can be found at: Start > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator

2. Sign in using Interplay Production’s Administrator credentials.

3. From the main menu, select Application Settings > Application Database Settings and adjust the following:

a. Format – Video Format: This setting determines the default video format for sequences

created in MediaCentral UX. You must select a specific video format from the menu or leave the default selection of “Any”. If “Any” is selected, MediaCentral UX determines the video format of the sequence by using the format of the first clip that the user adds to the timeline.

b. Audio – General Settings: Ensure that a Media Creation Workspace has been assigned. If

this value is empty, voice-over recording in MediaCentral UX will fail.

4. Click Apply.

Adjusting Interplay Production Settings

5. From the main menu, select Site Settings > MediaCentral Platform Services Settings.

In versions of Interplay Production v3.5 and earlier, these settings are located under the Application

Database Settings category.

Configure the following settings as they apply to your installation:

a. ACS Bus Service: This feature is used in conjunction with Media Index configurations. For

more information, see the Avid Media | Index Configuration Guide.

b. MediaCentral Playback Service (Cloud workflow only):

- Hostname: Enter the host name of the MCS server. In the case of a cluster, enter the virtual host name assigned to the cluster.

- Username / Password: Specify a custom user name and password that will be used to connect Cloud users to the MediaCentral UX player. This same user / password must be entered in the MediaCentral UX System Settings under the MCPS > Player tab. This must be a unique user created solely for this purpose.

c. MediaCentral | UX Messaging: This setting enables a messaging workflow between

MediaCentral UX and Media Composer. Enter the host name of the MCS server in the form of a URL. In the case of a cluster, enter the virtual host name assigned to the cluster.

6. Click the Apply Changes button for any settings that were adjusted.

7. If you are integrating with Media Composer Cloud, you should also configure the Application Settings > Media Composer | Cloud Settings. See the Media Composer | Cloud Installation and Configuration Guide for additional details.

8. From the main menu, select Site Settings > Interplay Transfer Settings. MediaCentral polls this setting for available Transfer Engines and AirSpeed servers when creating STP profiles.

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