Pinnacle Systems ISIS 7000 - 4.0 Client Guide

Avid® ISIS

Client Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947, 7,844,775. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS Client Guide •0175-30981-00 Rev. A• February 2012 • Created 11/30/11

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 1 Avid ISIS Client Manager Setup and Installation . . . . . . . . . . . . . . . . . . . . . 11

Intel Pro/1000 Board and Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Intel Pro/1000 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

HP Z400 and HP Z800 Integrated Network Port Not Supported . . . . . . . . . . . . . . . 12

Loading or Updating the Intel Pro Driver on Windows Clients . . . . . . . . . . . . . . . . . 12

Intel Pro Driver Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Dual Port Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Myricom 10-Gb Board and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the Myricom Board on Windows Clients . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Updating the 10 Gb Myricom Board Driver on Windows Clients . . . . . . . . . . . . . . . 18

Myricom Board Setting on Windows Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the Myricom Board on Macintosh Clients . . . . . . . . . . . . . . . . . . . . . . . . . 21

Myricom Board Setting on Macintosh Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Updating the Myricom Board Driver on Macintosh Clients. . . . . . . . . . . . . . . . . . . . 24

Updating the Myricom Board Driver on Macintosh Clients From a Failed State . . . 24

Chelsio 10-Gb Board and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chelsio Adapter Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chelsio Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Flash Player Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Updating Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Client Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring Network Profiles and Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring Windows Vista and Windows 7 Network Profiles . . . . . . . . . . . . . . . . . 30

Configuring the Windows XP Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Macintosh Support and Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . . . . 34

Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

10 Gb Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configure 10 Gb Client Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10-Gb Client Resolution Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 2 Using Avid ISIS Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Client Manager Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Client Manager Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Avid ISIS Shared Storage Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connecting to the Avid ISIS Shared Storage Network . . . . . . . . . . . . . . . . . . . . . . . 46

Client Manager Tray Icon (Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Opening the ISIS Management Console from the Client Manager . . . . . . . . . . 48

Avid ISIS Client and Zone Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding a Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting the Client Manager Display Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Setting Client Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Network Interface Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Avid ISIS Connection Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Mounting and Unmounting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Configuring Workspace Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Workspace Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Retrieving Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Sorting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Filtering the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Accessing the Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Enabling Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Creating or Releasing Bandwidth Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Clearing Cached Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Logs and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Chapter 3 Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Starting Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

PathDiag Tool Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting Up a Standard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting Up a Custom Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting Up a Network Connectivity Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Starting and Stopping the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chapter 4 Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Data Migration Between Avid Storage Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Operating Systems Qualified for Data Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Macintosh Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Windows Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Windows Client Systems Qualified for Data Migration . . . . . . . . . . . . . . . . . . . . . . . 81

Data Migration Utility Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Logging Into the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Data Migration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Data Migration Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Running the Data Migration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Transfer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Transfer Queue and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using This Guide

The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows operating systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Who Should Use This Guide

This user’s guide is intended for users who need to access workspaces on the Avid ISIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

and Mac OS® X

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

If You Need Help

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the order you

select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid software kit located on the installation USB. Documentation is available as a PDF in the software kit and through the user interface.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the software installer kit:

1. Insert the Avid ISIS installer USB into the USB port.

2. Navigate to the [drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Avid ISIS Client Manager Setup and

Installation

The following sections provide general information about your Avid ISIS system when you are configuring a client system:

• Intel Pro/1000 Board and Driver Installation

• Dual Port Network Connections

• Myricom 10-Gb Board and Driver

• Chelsio 10-Gb Board and Driver

• Client Software Installation

• Configuring Network Profiles and Firewalls

• Configuring the Client Network Properties

Most Windows connect to the Avid ISIS system, even if the clients are connected to an external switch. For the most up to date list of Windows computers that require the Intel Pro 1000 Ethernet board, see the Avid ISIS ReadMe. Macintosh clients can use the built-in Ethernet port or the Small Tree PEG1F or PEG2F optical adapter when using optical switches.

editing clients must use the 1-Gb Intel® Pro 1000 PT or PF Ethernet board to

Intel Pro/1000 Board and Driver Installation

The Intel Pro 1000 boards are required in Windows editing systems that connect to the Avid ISIS system. The Intel Pro 1000 PT is a copper interface and the Intel Pro 1000 PF is an optical interface. Depending on the Intel board used in your system, you must load the appropriate driver from the appropriate folder. The Intel drivers qualified in this release are included in the Avid ISIS software installer kit: in the Install the latest qualified driver ( Windows Control Panel.

For the latest supported Ethernet boards and driver versions, see the Avid ISIS ReadMe that

corresponds with your software release.

\Drivers\ISIS Client\Intel_Pro1000\

Intel_15.8.1

). Check the driver version listed in the

folder.

Intel Pro/1000 Board and Driver Installation

Intel Pro/1000 Slot Locations

The following table lists the slot location of the Intel Pro/1000 boards for Windows client systems qualified with the Avid ISIS.

Platform Intel Pro/1000 Board Slot

HP Z800 4

HP Z400 3

HP xw8600 6

HP xw8400 3

HP Z400 and HP Z800 Integrated Network Port Not Supported

The integrated Broadcom BCM5764 gigabit Ethernet controller in HP Z400 and HP Z800 Workstation is not supported as an ISIS client connection. The HP Z400 and HP Z800 require the installation of the Intel Pro 1000 PT or PF.

Loading or Updating the Intel Pro Driver on Windows Clients

To load the Intel Pro driver on a Windows client:

1. After you install the Intel Pro 1000 network adapter board and restart your system, you might receive a Hardware Wizard message about looking for the Intel Pro 1000 driver. Cancel the message.

2. Copy the file titled software kit in the

3. Expand the compressed file.

4. Double-click the Autorun.exe file.

5. Accept the default settings to install the driver.

The default Intel transmit and receive descriptors are set to 256 however, when loading the Avid

ISIS client software the transmit and receive descriptors are set to 1024. For more information, see “Intel Pro Driver Configuration Settings” on page 13.

6. Continue with setting the IP address, see “Configuring the Client Network Properties” on

page 33.

Intel_Drivers_15.8

\Drivers\ISIS Client\Intel_Pro1000\

to your client system; found on the Avid ISIS

folder.

Intel Pro Driver Configuration Settings

You do not need to select the following settings, these setting are provided for reference. The Receive and Transmit buffers are set when you install the Avid ISIS Client software, the Flow Control and Interrupt settings are the Intel defaults.

Intel Pro/1000 Client Network Port Settings

Option Setting

Flow Control Enabled

Interrupt Moderation Enabled

Interrupt Throttling Rate Adaptive

Receive Buffers 1024

Transmit Buffers 1024

To access the network port properties:

1. Right-click the Network icon on the desktop and select Properties.

Intel Pro/1000 Board and Driver Installation

The Properties dialog window opens.

2. Click Manage Network Connections.

3. Right-click the first Pro 1000 network port and select Properties.

4. In the Properties dialog box select Internet Protocol Version 4 (TCP/IPv4) and click Configure.

5. If ask to confirm any changes, click Yes.

6. Click the Advanced tab.

Intel Pro/1000 Board and Driver Installation

7. Click the Performance Options in the Setting list.

8. Click Properties.

9. Click Flow Control and set the Value to Rx&Tx Enabled.

10. Click Interrupt Moderation Rate and set the Value to Enabled.

11. Click Interrupt Throttling Rate and set the Value to Adaptive.

12. Check that the Receive Buffers and set the Value to 1024.

13. Check that the Transmit Buffers and set the Value to 1024.

14. Click OK to close the Performance Options.

15. Click the Power Management tab.

Intel Pro/1000 Board and Driver Installation

16. Deselect the reduce link speed during standby power saving option.

17. Click OK to close the Server Adapter Properties dialog box.

18. (Option) If this is a dual port adapter board, repeat steps 3 through 17 to configure the second Intel Pro 1000 port.

19. Restart the client system.

Dual Port Network Connections

Dual 1-Gb Ethernet connections allow you to use a dual-attached client for redundancy and performance enhancements. The dual port Intel Pro network interface board is supported with Windows clients and the built-in dual Ethernet ports are supported with Macintosh clients. Each port is configured separately. When using a dual port configuration, check that both ports are enabled in the ISIS Client Manager Network Interface Settings and the network properties (see

“Network Interface Setting” on page 54 and “Configuring the Client Network Properties” on page 33). Dual connected ISIS 5000 clients must be on the same subnet, ISIS 7000 clients can

connect to the same subnet or to both VLANs for redundancy. If you have access to both an ISIS 5000 and an ISIS 7000, one port can be connected to each infrastructure.

Myricom 10-Gb Board and Driver

The Myricom® 10-Gb Ethernet adapter is qualified on both the Windows and Macintosh operating systems for Avid editing ultra high resolution clients (UHRC). These 10-Gb clients connect directly into the ISIS Engine in a direct connect configuration or to the 10-Gb port of the switch.

If your client cannot connect directly to an Avid ISIS Engine, Avid has qualified several switches that provide 10-Gb connections. For information on qualified switches, see the Avid ISI S ReadMe.

Dual Port Network Connections

The Myricom adapter board has been qualified in the following configurations:

• Slot 2 in the Macintosh Pro Nehalem 2.66 GHz and 2.93 GHz

• Slot 4 in the HP Z800

• Slot 4 in the HP Z400 (local storage is not supported when the Myricom board is installed)

Once your Avid ISIS 10-Gb client hardware and software is installed, you need to use the Ultra High Resolution setting in the Client Manager Preferences with Avid editing clients.

Installing the Myricom Board on Windows Clients

The Avid ISIS software is available on the Avid Download Center (http://www.avid.com/US/support/downloads). Download the files on your Avid editing client and use the following information to setup and Myricom 10-Gb adapter board.

Myricom 10-Gb Board and Driver

To install the Myricom adapter board in Windows clients:

1. Shutdown the Avid editing system.

2. Install Myricom adapter board in the slot and system that has been qualified:

- Slot 4 in the HP Z800

- Slot 4 in the HP Z400

For slot information, search the Avid Knowledge Base for System Configuration Guidelines

and Slot Configurations.

3. Double-click the (32-bit) file you downloaded to expand the compressed file.

There are two drivers provided in the Myricom folder; as 32-bit and 64-bit version. The 64-bit is

for Windows 7, Windows Vista, Windows Storage Server 2008 R2, 64-bit operating systems. The 32-bit driver is for the Windows XP and Windows Storage Server 2003 operating systems.

The Myricom drivers can be found on the Avid ISIS software installer kit in the

Drivers\ISIS Client\Myricom\

4. Apply the Myricom driver using the Device Manager.

a. Right-click My Computer, and select Manage.

b. Click Device Manager in the left pane.

c. Double-click the device or adapter category in the right pane to expand the list.

The Myricom adapter board could be listed is listed under one of the following:

- Network Adapters

- Unknown Devices

-Other Devices

d. Right-click on the Myricom adapter and select Properties.

e. Click the driver tab.

f. Click update driver.

myri10ge-1.1.9-win2008-x64

folder

(64-bit) or

myri10ge-1.1.9-x86.zip

g. Follow the Hardware Wizard prompts. Browse to the location of file you downloaded

and expanded, then select the Myricom driver.

h. Accept the defaults to finish the driver installation.

5. Install Avid ISIS client software.

6. Restart the client after the installation is complete.

7. Start the Avid ISIS client software and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a workspace.

Myricom 10-Gb Board and Driver

Updating the 10 Gb Myricom Board Driver on Windows Clients

The Myricom driver v1.1.9 is required for 10 Gb Windows clients.

This Windows upgrade section describes the Windows 7 operating system. Other Windows

operating systems might be slightly different but have similar steps.

To install the Myricom driver on Windows clients:

1. Copy the Myricom driver from the Avid ISIS software kit to the Windows 10 Gb 64-bit client.

The Myricom driver can be found in the

2. Apply the Myricom driver using the Device Manager.

a. Right-click My Computer, and select Manage.

b. In the left pane, click plus sign (+) beside Diagnostics > Device Manager.

There is no “Diagnostics” section of computer management in Windows Vista.

c. In the right pane, click plus sign (+) beside Network adapters.

d. Right-click on the Myricom adapter and select Properties.

e. Click the Driver tab.

f. Click Update Driver.

g. Click “Browse my computer for driver software.”

h. Click “Let me pick from a list of device drivers on my computer.”

i. Click Have Disk and browse to the location you copied the driver and select the

Myricom driver (

j. Click Open.

k. Click OK.

l. Click Next.

m. Click Install in the Windows Security dialog box.

myri10ge.inf

\Drivers\ISIS Client\Myricom\

folder.

3. Close all windows and restart the client system.

When you start the Avid ISIS client software remember to and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a 512 KB chunk size workspace.

Myricom Board Setting on Windows Clients

When installing the Client software, the Myricom driver v 1.1.9 settings are automatically set for you. This section provides the required Myricom 10-Gb adapter board settings as a reference.

Myricom 10-Gb Board and Driver

To configure the Myricom adapter board in Windows clients:

1. On your Windows 10-Gb client, right-click Network, select Properties.

2. Right-click on the Myricom adapter and select Properties.

3. Click Configure.

4. Click the Advanced tab.

Myricom 10-Gb Board and Driver

5. The following are the Avid ISIS Window’s client settings.

Myricom 10 Gb Network Settings

Option Setting

Flow Control On

IntrCoal 2

Transmit and Receive Buffers 2048

MTU 1500

Receive Side Scaling (RSS) Disabled

6. Click Ok.

After changing the Myricom driver settings, restart your client system.

Installing the Myricom Board on Macintosh Clients

The Avid ISIS software is available on the Avid ISIS Software kit. Load the files on your Avid editing client and use the following information to setup and Myricom 10-Gb adapter board.

To install the Myricom adapter board in Macintosh clients:

1. Shutdown the Avid editing system.

2. Install the Myricom adapter board in slot 2 of a Macintosh Pro Nehalem system (2.66 GHz or 2.93 GHz). For slot information, search the Avid Knowledge Base for System

Configuration Guidelines and Slot Configurations.

Myricom 10-Gb Board and Driver

3. Double-click the

The file (

Drivers/ISIS Client/Myricom/

myri10ge-macosx-1.3.0.dmg

Myri10GE-1.3.0.dmg

file to mount the file.

) can be found on the Avid ISIS software kit in the

folder.

4. Double-click the install package to run the installer.

5. Install Myricom driver following the default prompts.

6. Set the “Myricom Board Setting on Macintosh Clients” on page 21.

7. Install Avid ISIS client software.

8. Restart the client finish the installation.

9. Start the Avid ISIS client software and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a 512 KB chunk size workspace.

Myricom Board Setting on Macintosh Clients

The Myricom 10-Gb adapter board requires the following settings.

Myricom 10-Gb Board and Driver

To configure the Myricom adapter board in Macintosh clients:

1. On your Macintosh 10-Gb client, click Apple > System Preferences.

2. In the Internet & Wireless section, click Network.

3. In the left pane, select the Myricom entry and click Advanced.

Myricom 10-Gb Board and Driver

4. Click the Ethernet tab (depending on your Mac OS, this selection could be the Hardware tab).

5. Select the following settings.

Myricom 10 Gb Network Settings

Option Setting

Configure Manually

Speed Autoselect

Duplex Full - Duplex, Flow-Control

MTU Standard (1500)

6. Click Ok.

After changing the Myricom driver settings, restart your client system.

Myricom 10-Gb Board and Driver

Updating the Myricom Board Driver on Macintosh Clients

The Myricom driver v1.3 is required for 10 Gb Macintosh clients with Mac OS v10.6.8 and v10.7.x. Previous versions of the Myricom driver do not work. If your Macintosh client has stopped functioning because you have attempted to access workspaces with an earlier version of the Myricom driver on Mac OS v10.6.8, see “Updating the Myricom Board Driver on Macintosh

Clients From a Failed State” on page 24.

To install the Myricom driver on Macintosh clients:

1. Copy the

Myri10GE-1.3.0.dmg

file from the Avid ISIS software installer kit to your 10 Gb

Macintosh client. The file is located in the following location:

Tools_3rdParty\Drivers_and_Firmware\Myricom\Mac\

2. Double-click the

Myri10GE-1.3.0.dmg

file to mount the file.

folder.

3. Double-click the install package to run the installer.

4. Install Myricom driver following the default prompts.

5. Continue with “Myricom Board Setting on Macintosh Clients” on page 21.

When you start the Avid ISIS client software remember to and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a 512 KB chunk size workspace.

Updating the Myricom Board Driver on Macintosh Clients From a Failed State

If your Macintosh client with Mac OS v10.6.8. is in a failed state due to using a previous version of the Myricom driver, use the following procedure to correct the problem.

To install the Myricom driver after an error condition:

1. Restart your Macintosh client with Mac OS v10.6.8 pressing the “6” and “4” keys while the system restarts.

This starts your Macintosh client in 64-bit mode.

2. Once restarted follow the see “Updating the Myricom Board Driver on Macintosh Clients”

on page 24.

After updating the Myricom driver, restart your Macintosh client to return to 32-bit mode.

Chelsio 10-Gb Board and Driver

The Chelsio™ 10-Gb Ethernet PCI-e adapter boards are supported in the HP xw8400 and HPxw8600 editing systems and connect to the Avid ISIS system using a fiber optic cable. The Chelsio 10 Gb Ethernet adapter boards are equipped with a fully TCP/IP compliant chip that bypasses the network interface software processing. This TOE technology increases the server performance while reducing the CPU utilization.

These 10-Gb Ethernet connections are intended for ultra high-resolution clients (UHRC) supporting clients editing in Uncompressed HD and multiple DNxHD/SD stream counts.

Chelsio Adapter Board Installation

The following information summarizes the Chelsio 10 Gb adapter board installation.

To install the Chelsio adapter board:

1. Install Avid Client software.

2. Shutdown the Avid editing system.

3. Install Chelsio adapter board in the qualified slot:

Chelsio 10-Gb Board and Driver

t Slot 4 in the HP Z800

t Slot 3 in the HP Z400

t Slot 6 in the xw8600

t Slot 4 in the xw8400 (supported on dual quad-core processor systems only)

4. Restart the Avid editing system and continue with “Chelsio Driver Installation” on page 25.

Chelsio Driver Installation

After installing the Avid ISIS client software and Chelsio 10 Gb adapter board, you need to install the Chelsio driver. After the editing system has restarted, the Found Hardware Wizard is displayed.

To install the Chelsio driver:

1. In the Found Hardware wizard for the “Ethernet Controller” dialog box, click Cancel and close the Hardware wizard.

2. Navigate to the [drive]: following to launch the Chelsio drivers installer.

- AvidChelsioDriversx86.exe (for 32 bit systems)

- AvidChelsioDriversx64.exe (for 64 bit systems)

\Drivers\ISIS Clien

t folder, and double click one of the

3. Follow the on-screen prompts and restart the client when finished.

Once the client system has restarted, you must configure Ultra High Resolution settings in the

Client Manager preferences. For more information, see “10-Gb Client Resolution Settings” on

page 39.

Client Software Installation

This section contains information about installing or upgrading the client software on your system.

Flash Player Software

To use the ISIS Management Console, you need to have the Adobe® Flash® Player (v9.x or later) installed on your system. If you encounter problems with the ISIS Management Console display, you might have an outdated version or multiple versions of the Flash Player installed. Uninstall any previous versions of Flash Player and install the Flash Player included on the Avid ISIS software installer kit. Avid ISIS requires Flash Player v9.x and later.

Loading Client Software

Client Software Installation

You are now ready to load your Avid ISIS client software on the supported Macintosh or Windows clients. You can load the Client software in the following ways:

• You can use a Browser to reach the ISIS Management Console and load it from the System Director.

• Download the client installers from the Management Console and copy the software to a USB flash drive.

• You can store the client software somewhere on the network and allow everyone who needs the software to gain access to it and load it.

• The ISIS installer splash screen includes a Windows client software installer. Selecting the “ISIS Windows Client” software package from the splash screen and clicking Apply, uninstalls the earlier version of the software without having to use the Windows Control Panel and installs the new software with a single click.

When installing Avid ISIS client software on Windows systems, make sure you are up-to-date with your Windows critical updates.

To install the client software using a browser:

1. Start your browser application.

2. Run your Windows Update and accept all “High-priority Updates.”

Client Software Installation

3. Type http://IP address of System Director in your browser.

If your Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser (default Virtual name is AvidISIS).

The ISIS Management Console opens.

4. Type your ISIS user name and password.

5. Click the Installers icon.

An Installer Downloads screen opens.

6. Click the appropriate client installer.

The installer might ask if you want to save or run the installation software; either is acceptable.

7. Restart the client when prompted.

The client software starts automatically when restarted.

Configuring Client Software

To mount workspaces on the client do the following:

1. Load the client software as explained in “Loading Client Software” on page 26.

2. Do one of the following:

Client Software Installation

t (Windows) If the Client Manager icon is not available in the Windows taskbar, select

Start > Programs > Avid > ISIS Client > ISISClientManager.

t (Windows) Click the Client Manager icon in the Windows taskbar.

t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager.

t (Macintosh) If the Client Manager alias icon is not available, select Go > Applications,

and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file.

The ISIS Client Manager opens.

3. (Option) If your ISIS client is not directly connected to the Engine or to the primary switch, you need to select the Remote Host (Avid ISIS system) the first time you login. For information adding your remote host see “Adding a Remote Host” on page 50.

The Client Manager user interface could take up to 30 seconds to display changes made in the

Remote Host Settings.

4. Select the ISIS system in the Systems panel.

5. Click the Connect button in the Systems panel.

6. Login using the Username and Password assigned to you by the Avid ISIS administrator. Do one of the following:

t (Windows) Type your account name in the Username text box, and type your password

in the Password text box.

t (Windows) If your ISIS system is configured to use the Windows user name and

password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.

(Optional — Windows only) If you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto-Connect checkbox.

t (Macintosh) Type your Avid ISIS account name in the Username text box, and type your

password in the Password text box.

When the connection is successful, workspaces you have been given access to are listed in the Workspaces list.

Updating Client Manager Software

Before updating the Avid ISIS Client Manager software on your system, you must unmount any mounted workspaces and exit the Client Manager software.

Client Software Installation

To get started with the client upgrades, you can manually copy the client installers to a USB flash drive. The installers on the System Director are located on [drive]:\AvidISISClientInstallers. You can also log into the Management Console and access the Installers link and download the appropriate client installer.

• For Windows clients, you need to uninstall the ISIS client using Windows Control Panel, restart, install ISIS client, and restart.

The ISIS installer splash screen includes a Windows client software installer. Selecting the “ISIS Windows Client” software package from the splash screen and clicking Apply, uninstalls the earlier version of the software without having to use the Windows Control Panel and installs the new software with a single click.

• For Macintosh clients, installing the new client software updates the previous version. Preferences are saved and you do not need to restart the client.

The Macintosh client software installs an Avid_Uninstall folder. Use this folder only when you want all of the Avid client files removed; including the preference files.

If you use the Safari browser to install the Avid ISIS software on a Macintosh client, note that the disk image is mounted as soon as the download is complete, and the installer starts automatically. Other browser applications do not automatically mount the disk image.

Configuring Network Profiles and Firewalls

After the software is successfully installed on your client, dismount the installer volume:

To dismount the Avid ISIS installer volume on a Macintosh client:

1. Locate the mounted volumes listed in the left pane of the Finder window.

2. Select the volume that contains “AvidISIS” in the name.

3. Do one of the following:

t Right-click the volume and select eject.

t Drag the volume to the Trash in the dock and it will eject.

Client Licensing

Any client that connects to the Avid ISIS system is included in the Avid ISIS client count stored in the System Director License key. There is no need to order special licenses for each client. If you are not certain about your license status, see the Avid ISIS ReadMe for number of supported clients or your ISIS system administrator.

Configuring Network Profiles and Firewalls

When enabled, some Firewall settings on Avid ISIS clients prevent you from connecting to the Avid ISIS environment. The following sections describe where the network profiles settings are located in the Client Manager software.

If you are not sure which Firewall profile to use with Windows clients, enable all three Profiles

under Windows Firewall settings. This insures that the ISIS clients work in all Firewall configurations.

Configuring Windows Vista and Windows 7 Network Profiles

Network profiles are used by Windows Vista to distinguish between Public, Private, and Domain network connections. Because each network profile uses its own security settings, you must configure the Client Manager settings so that the appropriate ports are opened for each applicable network profile on your system.

You only need to configure Client Manager settings for the network profiles that are connected to

your ISIS system. If you are unsure which network connections are used with your ISIS system, see your network administrator.

Configuring Network Profiles and Firewalls

To configure the Client Manager settings for Windows Vista network profiles:

1. Verify which network connection profile(s) are used to connect to your ISIS system by doing the following:

a. Click Start > Control Panel.

The Windows Control Panel opens.

b. Click “Network and Internet.”

The Network and Internet window opens.

c. Click “Network and Sharing Center.”

The Network and Sharing Center window opens.

The Network and Sharing Center window lists the network connections present on your system and which network profile has been applied to them. The three possible network profiles are the following:

- Domain network

- Public network

- Private network

Once you have determined which network profile has been applied to the connection(s) to your ISIS system, you can go to the next step.

2. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

3. Click the General Preferences button in the Client Manager window.

The General Preferences dialog box opens.

Windows XP and Windows Storage Server 2003 clients do not have a Windows Firewall section

in the General Preferences window.

Configuring Network Profiles and Firewalls

4. In the Profiles section, click the checkbox next to each applicable network profile type to enable firewall configuration.

You only need to enable firewall configuration for the network profiles that are connected to your

ISIS system.

5. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

6. Restart your Windows Vista system for the firewall configuration to take effect.

Configuring the Windows XP Firewall

If you install Service Pack 2 on your Windows XP system, or Service Pack 1 on your Windows Vista system, the Windows Firewall is set by default. The Windows Firewall is part of the Security Center located in the Windows XP Control Panel. The Client Manager installer will automatically configure the Windows Firewall to open the correct ports, but it is possible to have errors if the “Don’t allow Exceptions” option is selected on the General tab of the Windows Firewall dialog box.

To make sure that the settings are correct when the firewall is enabled:

1. From the Windows Control Panel, open Security Center.

The Windows Security Center window opens.

2. Click Windows Firewall.

The Windows Firewall dialog box opens.

3. Click the General tab, and select On (recommended). You can select Off (not recommended) if you do not want to enable the firewall.

4. Deselect “Don’t allow exceptions.”

5. Click OK.

Macintosh Support and Firewall

You can use any of the onboard Ethernet ports on the Macintosh system to connect to the media network. For a list of supported Macintosh systems, see the Avid ISIS ReadMe.

See the documentation provided with your Macintosh system for the exact location of the

Ethernet port.

Some Firewall settings on Macintosh clients prevent you from connecting to the Avid ISIS environment when enabled. You might receive an error message informing you that no System Directors were found and that the problem might be the Firewall settings.

Configuring the Client Network Properties

Before you can connect your Macintosh or Windows clients to the Avid ISIS network, you must configure the network properties on each client. If using the default Avid ISIS 5000 setup, you need to set a static IP address and subnet mask for the Ethernet port connection on every client.

If your Avid ISIS network includes a DHCP server, clients can automatically obtain

IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do not have a DHCP server.

Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

To configure the Ethernet port on your Windows Vista or Windows 7 clients:

1. Click Start and type

ncpa.cpl

in the Search text box.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol Version 4 (TCP/IP) option.

Configuring the Client Network Properties

4. Click the Properties button. The Internet Protocol Version 4 (TCP/IP) Properties dialog box opens.

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box. Depending on your configuration.

t Direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

t Switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

Windows XP Client Network Properties

To configure the Ethernet port on your Windows XP clients:

1. Right-click the Network icon on the desktop, and select Properties. The Network and Sharing Center window opens.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol (TCP/IP) option.

4. Click the Properties button. The Internet Protocol (TCP/IP) Properties dialog box opens.

Configuring the Client Network Properties

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box. Depending on your configuration.

t Direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

t Switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

10. Close all the remaining open windows and dialog boxes.

Macintosh Client Network Properties

To configure the Ethernet port on your Macintosh clients:

1. Click System Preferences in the Dock.

2. Click Network.

3. Select the Ethernet port in the left pane.

Configuring the Client Network Properties

4. In the right pane select Manually from the Configure IPv4 menu.

5. Type a unique IP address in the IP Address text box. Depending on your configuration.

t Direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

t Switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS

administrator.

6. Type the appropriate subnet mask in the Subnet Mask text box.

7. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

8. (Option) If this is a dual port configuration, repeat steps 3 through 7 to configure the second Intel Pro 1000 port.

9. Click Apply.

10 Gb Network Connections

The 10 Gb adapter board can connect directly into the 10 Gb port on the Avid ISIS 5000 Engine or the 10-Gb port on the switch. On Avid ISIS 7000 Engines with two ISS boards installed, two Avid ISIS clients with 10 Gb adapter boards can be connected (one to each ISS).

Configuring the Client Network Properties

If your client cannot connect directly to an Avid ISIS Engine, Avid has qualified several switches that provide 10 Gb connections. For information on qualified switches, see the Avid ISIS

ReadMe.

Access the Knowledge Base at www.avid.com/onlinesupport to download the Avid ISIS Switch

Reference Guide and sample configuration files. This document provides configuration information on the Ethernet switches that are qualified with the Avid ISIS shared storage network.

Configure 10 Gb Client Connection

Some client configurations might require that the 10 Gb board is the only active network interface available to ISIS. If this is the case, you need to disable the other network interfaces in the Client Manager network preferences.

Disabling a network card in the Client Manager Preferences only makes the card unavailable to

Avid ISIS. It does not affect the card’s functionality in the operating system or any other applications.

Configuring the Client Network Properties

To ensure that the 10 Gb connection is the primary connection:

1. Start the Client Manager application.

2. Click the Network Interface Settings button from the toolbar of the Client Manager window.

3. Verify that the 10-Gb board appears in the network interfaces list and that Enabled is selected.

The Network Interfaces dialog box opens.

4. Click the Protocols menu.

5. Verify that all of the options are selected.

If you have the Chelsio board installed, four Protocols options are available. Select all four.

Macintosh 10 Gb clients do not have the “Support TCP data” option are available.

6. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

10-Gb Client Resolution Settings

The Avid ISIS editing client with a 10-Gb board installed should use the Ultra High Resolution setting in the Client Manager Preferences.

If using the 10-Gb board in an Avid Interplay server for the Copy/Move Service, use the Medium

Resolution setting in the Client Manager Preferences.

Configuring the Client Network Properties

To select the for the resolution preference:

1. Click the General Preference Settings button from the toolbar of the Client Manager window.

The General Preferences dialog box opens.

2. In the Client Type drop down, select “Ultra High Resolution.”

3. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

2 Using Avid ISIS Client Manager

This section contains the following topics:

• Client Manager Window

• Client Manager Buttons

• Avid ISIS Shared Storage Network Connection

• Avid ISIS Connection Tests

• Mounting and Unmounting Workspaces

• Workspace Display

• Bandwidth Reservations

• Administrative Tasks

Avid ISIS Client Manager allows your client to connect to the Avid ISIS shared storage network. When you install the Avid ISIS Client, the Client Manager runs in the background so you can mount and access your workspaces at any time, as well as manage your workspaces and bandwidth reservations. On Windows clients an icon appears in the System Tray in the lower right corner of your desktop. On Macintosh clients, an icon appears in the dock. When you open the application and login, the Client Manager displays all available System Directors and all available workspaces.

The Client Manager allows users with the necessary account privileges to specify client bandwidth reservations, if any.

Client Manager Window

The following illustration describes the sections of the Client Manager window.

Client Manager Window

1 Client Manager Tool bar — change preferences or access help

2 Systems list — lists all available and connected ISIS systems

3 System bandwidth area — bandwidth settings (hidden by default), display setting is in the

General Preference Setting dialog window

4 Workspaces list — lists all workspaces available on connected ISIS systems

5 Workspaces details area — retrieves details about all available and/or mounted workspaces in

the workspaces list

6 Messages area — Log of information, warnings and error messages

Client Manager Buttons

The following table describes the Client Manager buttons. You can also hold the cursor over the button and get a tool tip on the button function.

Button Location Function

Client Manager Buttons

Client Manager window toolbar

English Client Manager

window toolbar

Toggles the “Systems” pane in the Client Manager window to display or be hidden

Toggles the “Logs” pane in the Client Manager window to display or be hidden

Opens the General Preference Settings dialog box

Opens the Remote Hosts Settings dialog box

Opens the Network Interfaces Settings dialog

Opens the Advanced Settings dialog

Selects the country language displayed in the Client Manager window. The following languages are available.

• Arabic

• English

• French

•German

• Italian

• Japanese

• Korean

•Russian

• Simplified Chinese

• Spanish

Button Location Function (Continued)

Client Manager Buttons

Client Manager window toolbar

Opens the Client Manager Help. Help is available in the language matching the language displayed.

Systems toolbar Connect to the selected ISIS systems

Systems toolbar Disconnect from the selected ISIS systems

Systems toolbar Opens the Management Console for the selected systems

Systems toolbar Change password for the current user

Systems toolbar Reserve Bandwidth

Systems toolbar Configure Reserve Rate

Systems toolbar Toggle Auto Reservation

Systems Login Icon representing a client user

Systems Login Icon representing the client user has OS Login selected

Systems Login Icon representing the client user has Auto Connect selected

Workspaces toolbar Mount Selected Workspaces

Workspaces toolbar Unmount Selected Workspaces

Button Location Function (Continued)

Workspaces toolbar Assign Mount Point to Selected Workspace

Workspaces toolbar Toggle Auto Mount Workspaces

Workspaces toolbar Retrieve Details for the mounted workspaces

Workspaces toolbar Retrieve Details for all workspaces

Logs toolbar Saves the messages displayed in the current Client Manager

window, the default location is:

• (Windows) C:\Program Files\Avid\ISIS Client

• (Macintosh) [Drive]:/Users/USERNAME

Client Manager logs are automatically saved even when the Save Log Message button is not clicked. Logs are saved in the following location:

• (Windows) C:\Users\USERNAME\AppData\Local\Avid\ISIS ClientManager\Logs

• (Macintosh) [Drive]:/Users/USERNAME/Library/Application Support/Avid/ISISClientManager/Logs

Client Manager Buttons

Advance settings and common in Client Manager windows

Common in Client Manager windows

Clears the cache saved on the client system in the Advance Settings or clears the entry in dialog boxes

Adds new entry to the dialog box

Deletes the selected entry from the dialog box

Applies settings or changes made in the open dialog box

Closes the open dialog box. Any changes that were not applied reverted back to the last saved settings

Avid ISIS Shared Storage Network Connection

The Client Manager automatically checks for all System Directors available in the Avid ISIS shared storage network. You can use the Client Manager to connect to the network, and you can set the Client Manager to reconnect automatically when you restart your system.

If your system is a Zone 3 or a Zone 4 client, you must add a remote server name for your System Director. For more information, see “Adding a Remote Host” on page 50.

For information on Avid ISIS zone descriptions, see “Avid ISIS Client and Zone Descriptions”

on page 49.

Connecting to the Avid ISIS Shared Storage Network

If your system is connected to an Avid ISIS shared storage network, you can use the Client Manager to mount a workspace before you begin your work session.

To connect to the Avid ISIS network:

1. Do one of the following:

t (Windows) If the Client Manager icon is not available in the Windows taskbar, select

Start > All Programs > Avid > ISIS Client > ISIS Client Manager.

t (Windows) Click the Client Manager icon in the Windows taskbar.

t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager.

t (Macintosh) If the Client Manager alias icon is not available, select Go > Applications,

and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager icon.

2. Select the System Director you want to connect to from the Systems list.

If this is the first time connecting you need to identify your System Director, see “Adding a

Remote Host” on page 50.

3. Connect by doing one of the following:

t Click the Connect button.

t Right-click on the System Director name and select Connect.

t Double-click the System Director name.

4. Log-in by doing one of the following:

t (Windows) Type your account name in the Username text box, and type your password

in the Password text box.

t (Windows) If your ISIS system is configured to use the Windows user name and

password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.

t (Macintosh) Type your Avid ISIS account name in the Username text box, and type your

password in the Password text box.

5. Click the Connect button.

When the connection is successful, the Change Password and Launch Management Console buttons become active.

6. (Option) if you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto Connect box.

Client Manager Tray Icon (Windows Only)

When the Client Manager is running, an icon appears in the Windows system tray. The tray icon color indicates the client connection status:

Icon Status

Client Manager is running, but there are no active ISIS connections.

Avid ISIS Shared Storage Network Connection

Client is connected to one or more ISIS systems, but there are no mounted workspaces.

Client is connected to one or more ISIS systems, and there are one or more mounted workspaces.

Indicates a connection error.

If you hover the mouse cursor over the tray icon, a tooltip containing additional information appears.

Changing Your Password

You can use the Client Manager to change the password you use to log on to your Avid ISIS user account.

If your user name and password are different for your client system and your Avid ISIS account,

your system cannot automatically reconnect to the media network when you restart your system.

To change your Avid ISIS account password:

1. Open the Client Manager (see “Connecting to the Avid ISIS Shared Storage Network” on

page 46).

2. Log into the ISIS system for which you want to change your password, if you are not already.

3. Click the Change Password button.

The Change Password dialog opens.

Avid ISIS Shared Storage Network Connection

4. Type your existing password in the Old Password text box.

5. Type your new password in the New Password text box.

6. For confirmation, type the password again in the Confirm New Password text box.

7. Click the green check mark to apply the changes or click the red X to close the dialog box without any changes.

Opening the ISIS Management Console from the Client Manager

You can open the ISIS Management Console from the Client Manager window after you have connected to an ISIS system. From the Management Console login screen you can access the complete Management Console documentation using the Help link.

Avid ISIS Shared Storage Network Connection

To open the ISIS Management Console:

t Click the Open Management Console button from the Systems section of the Client

Manager window.

Your default web browser opens to the ISIS Management Console login window.

The ISIS Management Console display might differ according to your user account’s access

privileges.

Avid ISIS Client and Zone Descriptions

All clients in the media network are classified by zones, depending on how they connect to the network. The following list defines the clients in each network layer by its zone classification:

• Zone 1 Client — Connected to ISIS VLANs via an ISIS 7000 ISS or ISIS 5000 System Director port (direct connect)

• Zone 2 Client — Connected to ISIS VLANs via an Avid qualified layer-3 switch (non-routed)

• Zone 3 Client — Connected to an Avid qualified layer-3 switch (routed) with known Quality of Service (QoS); traffic routed to ISIS (one hop) and load-balanced across ISIS VLANs (~60/40 ratio)

• Zone 4 Client — Connected to the house network using an edge or a core switch with unknown QoS; traffic routed to Avid ISIS (measured by the number of hops) and load-balanced across ISIS VLANs (approximately a 60/40 ratio)

Clients connected in one zone can run in any lower-numbered zone — for example, a Zone 3

client can also run as a Zone 2 or Zone 1 client.

Support for different client and device types vary by zone:

• Zone 1 — AirSpeed playout, Transfer Manager

• Zone 2 — AirSpeed ingest, editors, MediaManager, Interplay

• Zone 3 — MediaManager Select, Instinct, Assist, certain editors (for example, Avid NewsCutter); typical formats include DV25, DV50/IMX-50, MPEG-2 proxy (2 Mb/s)

• Zone 4 — MediaManager Select, Instinct, Assist; typical formats include DV25, MPEG-2 proxy (2 Mb/s)

Adding a Remote Host

If your client is not on the same subnet as the ISIS shared storage network, you need to add the name of your System Director in order for the Client Manager to connect to it. If your system does not use a DNS server to configure your network connections, you can also type the IP addresses of the remote host, but you cannot use the virtual server name or virtual IP addresses.

Clients on the same subnet as the ISIS System Director, automatically have the System Director

listed in the toolbar of the Client Manager window.

To add a remote host:

Avid ISIS Shared Storage Network Connection

1. Open the Client Manager (see “Avid ISIS Shared Storage Network Connection” on

page 46).

The Client Manager opens.

2. Click the Remote Host Settings button.

The Remote Hosts dialog box opens.

Avid ISIS Shared Storage Network Connection

3. In the text box, type the actual server name or IP address of the Avid ISIS System Director to which you want to connect.

You cannot use the virtual server name or the virtual IP address of the remote host.

4. Click the Add button.

The Input dialog box opens.

The Client Manager user interface could take up to 30 seconds to display changes made in the

Remote Host Settings.

5. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

To remove a System Director from the Remote Hosts list:

t Select the System Director name and click the Remove button.

To remove all System Director names from the Remote Hosts list:

t Click the Clear button.

Setting the Client Manager Display Properties

Display properties in the Client Manager control how the application displays information on your local system.

To set Client Manager display properties:

1. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

2. Click the General Preference Settings button from the toolbar of the Client Manager window.

3. In the General area, select the appropriate options:

Option Description

Start Client Manager Hidden

Use UNC (Letterless) Drive Mappings

Enable Bandwidth Columns

(Windows) Select this option to allow the Client Manager to run hidden and accessible from the Client Manager icon in the taskbar. Deselect this option to open the Client Manager each time you start your system.

(Windows) Select this option to use UNC paths to map workspaces instead of drive letters.

Select this option to display the bandwidth buttons and columns in the Client Manager. Also enables the “Display Bandwidth in Bits Per Second” option.

Avid ISIS Shared Storage Network Connection

Option Description (Continued)

Display Bandwidth in Bits Per Second

Measure Free Space In You can choose to display the amount of available space in your

Client Type You can select a client type to set a default bandwidth reservation for

Windows Firewall:

• Enable domain network

• Enable public network

• Enable private network

4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

Setting Client Types

You can set your client type to the following level, depending on your bandwidth requirements:

• Ultra High Resolution — This setting is for Avid editing systems with 10-Gb Ethernet connections supporting clients editing in Uncompressed HD and multiple DNxHD/SD stream counts.

Select this option to display bandwidth in bits per second. When deselect, the displayed bandwidth is in bytes per second.

workspace either in gigabytes (GB) or in the total length of stored media (hours:minutes:seconds) at a selected resolution.

the workspaces you mount. For information on client types, see

“Bandwidth Reservations” on page 60 and “Setting Client Types” on page 52.

(Windows) You need to enable the firewall profile configurations used in your ISIS shared storage network.

• High Resolution — This setting is intended for Avid editing systems or Avid Interplay

Assist using Avid DNxHD

resolutions like DNxHD 145/120 or DV50/IMX-50. In addition

to higher bandwidth allocations, High Resolution clients have shorter time-out values.

• Medium Resolution — This setting is intended for Avid editing systems using DV25/IMX30 resolutions. This is the default client type setting.

• Low Resolution — This setting is intended for Avid editing systems using MPEG-2 resolutions. The Avid ISIS system assigns this client type an oversubscription shut off and smaller read/write sizes.

Avid ISIS Shared Storage Network Connection

To set a client type:

1. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

2. Click the General Preference Settings button from the toolbar of the Client Manager window.

The General Preferences dialog box opens.

Windows XP clients do not have a Windows Firewall section in the General Preferences window.

3. In the General area, click the Client Type menu, and select the appropriate client type:

t Low Resolution

t Medium Resolution (default)

t High Resolution

t Ultra High Resolution

4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

Network Interface Setting

To select the Network Interface:

1. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

2. Click the Network Interface Settings button from the toolbar of the Client Manager window.

The Network Interfaces dialog box opens.

Avid ISIS Connection Tests

3. Make sure your ISIS Ethernet network connection is selected.

4. Click the Protocols button and verify the options.

5. Click the green check mark to apply the changes or click the red X to close the dialog box without any changes.

Avid ISIS Connection Tests

Before you begin using the Avid ISIS shared storage network, you should test the connection to your workspace to make sure communication between your client system and the media network is sufficient for the functionality needed by your system. You can use the Avid PathDiag tool, which installs with your client software, to test the read/write throughput, or the rate that read and write operations are conducted between your client system and a mounted workspace.

For a complete guide to using the Avid PathDiag tool, see “Avid PathDiag Tool” on page 64.

Mounting and Unmounting Workspaces

Your Avid ISIS user account must have access to at least one workspace. For information on workspace access, see “Creating Client Accounts for Users” in the Avid ISIS Administration Guide.

When you have one or more workspaces mounted and the connection to the System Director is subsequently lost, a message appears in the Log pane of the Client Manager window. The Client Manager icon in the Taskbar changes color (for Windows systems).

The Client Manager then automatically attempts to reestablish the connection with the System Director. When the connection is successfully reestablished, a Log message informs you of the connection state.

For information on opening the Client Manager, see “Connecting to the Avid ISIS Shared

Storage Network” on page 46.

To mount an Avid ISIS workspace on your system:

1. Open the Client Manager.

The Workspaces list opens. The Online field displays a green ball for Workspaces that are already mounted. You can filter the Workspaces list by Workspace name.

2. Do one of the following:

t Select a workspace and click the Mount button.

t Right-click a workspace and select Mount.

t Double-click the workspace.

t (Option) Right-click, and select “Assign Mount Point” from the menu.

Selecting this option will override the current drive mapping option settings for the selected

workspace. For more information on drive letter assignments, see “Configuring Workspace

Mount Points” on page 57.

The Client Manager mounts the selected workspace on your client and the Online icon for the mounted workspace changes to green. (Windows) The Workspaces list displays the drive the workspace is mounted to. If you use letterless drive mappings, the Workspaces list displays “UNC path” next to the Online icon. (Macintosh) Displays the path to the mount point.

3. (Option) If you want the selected workspace remounted the next time you login, do one of the following:

t Select the workspace and click the Toggle Auto Mount button.

t Right-click the workspace and select “Enable Auto Mount.”

Mounting and Unmounting Workspaces

The next time you login to your client system, the Client Manager automatically mounts the selected workspace.

To mount multiple Avid ISIS workspaces on your system:

1. Open the Client Manager.

The Workspaces list opens. The Online field displays a green ball for workspaces that are already mounted. You can filter the Workspaces list by Workspace name.

2. Do one of the following:

t Select multiple non-contiguous workspaces with Control+click.

t Select a range of contiguous workspaces by clicking on the first workspace row in the

range, then Shift+clicking on the last.

t Select all workspaces by right-clicking in the Workspaces list and selecting “Select All.”

t Select all workspaces by pressing Control+A.

3. Right-click, and select Mount.

The Client Manager mounts the selected workspaces on your client and the Online icons for the mounted workspaces change to green. The Workspaces list displays the drives the workspaces are mounted to. If you use letterless drive mappings, the Workspaces list displays “UNC path” next to the Online icons.

4. (Option) If you want the selected workspaces remounted the next time you login, right-click, and select “Enable Auto Mount.”

The next time you login to your client system, the Client Manager will automatically mount the selected workspaces.

To unmount an Avid ISIS workspace on your system:

1. Make sure your Avid application is not running.

2. Open the Client Manager.

The Workspaces list opens. The Online field displays a green ball for workspaces that are already mounted. You can filter the Workspaces list by Workspace name.

3. Do one of the following:

t Select a workspace and click the Unmount Selected Workspace button.

t Right-click on the workspace and select Unmount.

The Client Manager unmounts the workspace from your client, and the green icon is removed from the Online field for this workspace.

When you exit the Client Manager you are offered the option of unmounting Workspaces.

Mounting and Unmounting Workspaces

To unmount multiple Avid ISIS workspaces on your system:

1. Make sure your Avid application is not running.

2. Open the Client Manager.

The Workspaces list opens. The Online field displays a green ball for workspaces that are already mounted. You can filter the Workspaces list by Workspace name.

3. Do one of the following:

t Select multiple non-contiguous workspaces with Control+click.

t Select a range of contiguous workspaces by clicking on the first workspace row in the

range, then Shift+clicking on the last.

t Select all workspaces by right-clicking in the Workspaces list and selecting “Select All.”

t Select all workspaces by pressing Control+A.

4. Click the Unmount Selected Workspace button or right-click and select Unmount.

The Client Manager unmounts the workspaces from your client, and the green icons are removed from the Online field for those workspaces.

When you exit the Client Manager you are offered the option of unmounting Workspaces.

Configuring Workspace Mount Points

The Client Manager allows you to configure the drive letter used when mounting Avid ISIS workspaces. This allows you to prevent workspaces from being assigned drive letters you want reserved for other uses.

The Client Manager skips fixed drives and drive letters that are already in use.

If your system requires using Universal Naming Convention (UNC) paths for all mounted workspaces rather than drive letters, you can use Client Manager to set this as the default mapping for workspaces.

To configure the drive letter for mounting workspaces:

1. Open the Client Manager (see “Connecting to the Avid ISIS Shared Storage Network” on

page 46).

2. Select a workspace from the Workspace list.

3. Right-click the selected workspace, and select “Assign Mount Point” from the context menu.

The Assign Mount Point dialog box opens.

The Macintosh dialog is different, the UNC does not apply but you can select the default or

manually entered mount point.

Workspace Display

4. Click the Choose drive letter menu, and select the drive letter you want to use for mounting workspaces.

Option Description

Next available drive letter (letter:)

Select drive letter Mounts the workspace to the selected available drive letter.

UNC (\\path) (Windows) Uses a Universal Naming Convention (UNC) path for

5. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

Workspace Display

The Workspaces list provides basic information about each workspace, including the following:

• All available workspaces

• Connection status (connected, not connected, automounted)

• Drive letter (Windows), UNC path, or Mount point for the mounted workspace

• Workspace name

• System Director name

• Workspace details retrieval time

Mounts the workspace to the next available drive letter, working backward from drive Z:

the mounted workspace instead of a drive letter.

• Free space in gigabytes (displayed units depend on the General Preference settings)

• Workspace total capacity in gigabytes

• Used space (as a percentage of available capacity)

• Protection type

• User privileges for the workspace (read, read/write)

Retrieving Workspace Details

When you connect to an ISIS system, only the workspace names are displayed; you need to retrieve additional workspace details manually. You do not have to mount a workspace to retrieve its details.

To retrieve details for one or more selected workspaces:

1. Do one of the following:

t Select a single workspace by clicking on a workspace row.

t Select multiple non-contiguous workspaces with Control+click.

t Select a range of contiguous workspaces by clicking on the first workspace row in the

range, then Shift+clicking on the last.

2. Right-click in the Workspace list, and select Retrieve Details > Selected Workspaces.

Additional details are retrieved for the selected workspaces.

To retrieve details for all mounted workspaces:

t Do one of the following:

- Click the Retrieve Details for Mounted Workspace(s) button

Workspace Display

- Right-click in the Workspace list, and select Retrieve Details > Mounted Workspaces.

Additional details are retrieved for all mounted workspaces.

To retrieve details for all workspaces:

t Do one of the following:

- Click the Retrieve Details for All Workspaces button

- Right-click in the Workspace list, and select Retrieve Details > All Workspaces.

Additional details are retrieved for all workspaces.

Sorting the Display

If the Workspaces list contains a large number of workspaces, you might want to sort the items in the list.

To sort the Workspaces list:

1. Click on a field heading that you want to sort.

A blue arrow appears next to the field heading.

2. Click the field heading again to reverse the sort order.

Filtering the Display

If the Workspaces list contains a large number of workspaces, you might want to filter the items in the list.

To filter the Workspaces list:

t Type part or all of a workspace name in the “Search Workspaces” field.

The Workspaces list updates to display the workspace names that match the text entered.

To display all Workspaces:

t Delete the text in the “Search Workspaces” field.

The Workspaces list updates to display all available Workspaces.

Accessing the Help

The Client Manager Help provides background information for tasks, windows, and dialog boxes. The Help system is QT-based and opens in a separate windows.

To open the Client Manager help:

t In the Menu panel, click the Help button.

Bandwidth Reservations

You can use the Client Manager to obtain a default bandwidth reservation; however, the reservation cannot exceed your system’s device limit or your client bandwidth limit, whichever is lower. The reserved bandwidth is the total bandwidth available to the client; the sum of both reads and writes. The Avid ISIS system enforces an effective bandwidth limit based on either the client type specified by the Client Manager or the reserved bandwidth value set in the Management Console. Your Avid ISIS administrator sets the bandwidth limits, and the bandwidth limit is listed in the Workspaces list. For more information on using the Management Console to set bandwidth limits, see the following topics in the Avid ISIS Administration Guide:

• Creating Client Accounts for Users

• Creating Client Accounts for Devices

• Setting System Preferences

Setting a bandwidth limit on editing clients can adversely affect playback performance. Avid

recommends that you do not set bandwidth limits for users other than Avid AirSpeed However, your administrator might need to set a bandwidth limit for other devices, such as an Avid ISIS TransferManager, in the event the device is consuming more bandwidth than expected.

clients.

Enabling Bandwidth Reservations

The Bandwidth dialog must be enabled in order to manage bandwidth reservations.

To enable the Bandwidth Dialog:

1. Open the Client Manager.

2. Click the General Preference Settings button.

3. Select “Enable Bandwidth Columns.”

4. (Option) Select “Display Bandwidth in Bits Per Second” to display bandwidth in bits per second instead of megabytes per second.

5. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

The Bandwidth buttons appear in the Systems toolbar.

6. To set the Bandwidth (see “Creating or Releasing Bandwidth Reservations” on page 61).

Creating or Releasing Bandwidth Reservations

To create or modify a bandwidth reservation:

Bandwidth Reservations

1. Open the Client Manager and Enable Bandwidth Columns in the General Preference Settings (see “Enabling Bandwidth Reservations” on page 61).

2. Click the Configure Reserve Rate for Selected System(s) button.

The Configure Reserve Rate dialog box opens.

3. Use the up/down buttons to select the number of streams you will need.

4. Select the type of stream from the list.

There are several presets for various formats, as well as numeric bandwidth values.

Administrative Tasks

If the selected bandwidth value exceeds the limits imposed either by the client type specified by

the Client Manager or the reserved bandwidth value set in the Management Console, a warning symbol will appear next to the Total Rate value. You will be able to save these values, but not to create or modify an existing reservation.

5. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

6. Close the Configure Reserve Rate dialog by clicking the red X.

7. Click the “Reserve bandwidth for selected System(s)” button.

You can enable Auto Reserve and create the reservation in one step if you select “Toggle Auto

Reservation for selected System(s)” before clicking Reserve.

8. (Option) If you want the reservation to be created automatically the next time you login, click the “Toggle Auto Reservation for selected System(s)” button.

You can enable Auto Reserve and create the reservation in one step if you select “Toggle Auto

Reservation for selected System(s)” instead of clicking Reserve.

To release a reservation:

1. Select the System reservation you want to release.

2. Click Reserve bandwidth for selected System(s).

The selected reservation is released.

Administrative Tasks

You should clear cashed data and review your logs and messages on a regular basis.

Clearing Cached Data

The Client Manager maintains information on site settings in cache files, and the tool appends data each time you open the Client Manager. You can clear the cached information — for example, to remove settings for users no longer working on a specific system — by deleting the cache files.

To clear cached data:

1. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

2. Click the Advanced Settings button.

3. In the Advanced section, do one of the following:

t Click the Clear button for each cache file you want to clear.

t Click the Clear All button to clear all cached data.

4. Click the red X to close the dialog box.

Using Logs and Messages

The Client Manager keeps a log of information, warnings, and error messages. You can view the current login the Messages section of the Client Manager window. You can also save a copy of the log, and you can clear the log maintained for the current work session.

The Client Manager clears all logs when you exit the application.

To view Client Manager event logs:

1. Open the Client Manager. (For information on opening the Client Manager, see “Avi d IS IS

Shared Storage Network Connection” on page 46.)

The Messages area is the bottom section of the Client Manager window. You can sort the Messages list by clicking the Level, Time, or Message field heading and clicking on the blue arrow to sort in ascending or descending order.

To save a copy of the event log:

Administrative Tasks

1. Right-click in the list, and select Export.

The Export dialog box opens.

2. Navigate to the folder where you want to save your log.

3. Type a name for the login the File Name text box.

4. Click Save.

The Client Manager saves the event messages as a log file (filename.log).

To clear all event logs:

t Right-click in the list and select Clear.

3 Avid PathDiag Tool

This chapter contains the following topics:

• Starting Avid PathDiag Tool

• PathDiag Tool Interface

• Diagnostic Tests

• Starting and Stopping the Test

• Test Results

Avid PathDiag tool is a diagnostic utility that allows you to validate your Avid ISIS storage group by quantifying the throughput of Windows or Macintosh editing applications accessing Avid ISIS workspaces. The Avid PathDiag tool can also test the throughput from local storage elements and any other shared storage to which a client has access.

Starting Avid PathDiag Tool

To start Avid PathDiag tool, do one of the following:

t (Windows) Select Start > All Programs > Avid > ISIS Client > PathDiag.

t (Macintosh) Select Go > Applications, and then double-click the AvidISIS folder. In this

folder, double-click the PathDiag icon.

The Avid PathDiag tool opens.

Starting Avid PathDiag Tool

PathDiag Tool Interface

The primary user interface of PathDiag tool consists of a single window from which you can select the test to be performed, start and stop the selected test, and view the test results as the test progresses. You access auxiliary controls through dialog boxes.

PathDiag Tool Interface

1 Settings area

2 Messages area

3 Results area

4 Control area

5 Start and Stop buttons

6 Test results graph

7 Zoom slider control

PathDiag Tool Interface

Settings Area

The Settings area in the main window displays the name of the currently selected test, the test duration, and the path to the storage that will be tested.

The Setup button allows you to change the test settings. For more information, see “Diagnostic

Tests” on page 69.

Control Area

The Control area in the main window has Start and Stop buttons along with test timing information. For more information, see “Starting and Stopping the Test” on page 76.

Messages Area

The Messages area provides test progress and diagnostic information about the operation of the utility. If you need to troubleshoot, the detailed text information in these messages might be helpful.

Results Area

The Results area provides the following numerical test results:

Item Description

IOs Displays the current number of I/O operations that have been completed during the

test

Current Rate (MB/s) Displays the calculated throughput or bandwidth (in megabytes per second

[MB/s]) for recent I/O operations that have been completed

Average Rate (MB/s) Displays the average throughput or bandwidth (in megabytes per second) for the

duration of the test

Errors Displays the number of errors encountered during testing. This is the total of all

errors generated for both read and write operations and can include errors related to the following:

• Opening or closing data files

• Validity of the specified file system path

• User access privileges

• Read or write operations

Text indicators on the left of the Results area show the file access protocol used and the operation performed in the current phase of testing.

The File Access Protocol indicator shows one of the following:

Item Description

PathDiag Tool Interface

Automatically Select

Win32 File API

Self-Test Indicates the performance monitor runs a test without actually performing any read or

Selects a protocol automatically for testing the selected path. Generally, the tool selects Win32 File API for the specified path

Indicates the Win32 file access API is being used. This indicator is displayed for local disks, mounted ISIS workspaces, and network file shares.

write operations. This is usually done to benchmark the tool without disk input/output actions affecting the results.

The I/O Operation indicator shows one of the following:

Item Description

(Reading) The current mode of testing is Read operations.

(Writing) The current mode of testing is Write operations.

Test Results Graph

The Test Results graph plots results measured over time. It is particularly useful when you want to observe trends or patterns in performance.

For example, if another process is running that creates a periodic high demand on the storage subsystem being tested, you might see this as a periodic drop in observed throughput in the Test Results graph.

The Test Results graph shows the following:

Item Description

Average Read or Average Write

Diagnostic Tests

Peak Read or Peak Write MS/100

When you run the Network Connectivity test, the Test Results graph display is replaced with a

table of results generated by the test. For more information, see “Setting Up a Network

Connectivity Test” on page 74.

The peak latency for individual I/O operations (either reads or writes) that have been completed over a short period of time. A high measurement indicates a longer period of time was needed for the operation to complete.

Because only the highest (peak) measurement over a short period of time is displayed, a single high peak could be accompanied by many low-latency operations that do not appear in the graph.

Diagnostic Tests

The Settings area of the PathDiag tool displays the currently specified test parameters. Before running the test, you must mount at least one workspace in the Avid ISIS shared storage network.

Setting Up a Standard Test

To change the default test settings:

1. Click the Setup button.

The PathDiag tool Settings dialog box opens.

Diagnostic Tests

2. Adjust the test parameters using the information provided in the following table, the ISIS Read/Write Test Name selection is recommended.

Parameter Description

Test Name The following are predefined selections that perform either read or write testing at a

bandwidth similar to that required for DV 25, DV 50, IMX 30, or low resolution operation.

• DV 25 Reads

• DV 25 Writes

• DV 50 Reads

• DV 50 Writes

• 4:1s Writes

• 10:1m Writes

• 14Z:1 Writes

• IMX 30 Reads

• IMX 30 Writes

• ISIS Read/Write (see the statement below this table)

Path to Test Select the path to the workspace you want to test, or type it in the text box.

This can be a UNC path (for example, \\myMachine\ myShareFolder\subfolder).

Duration (Minutes)

Loop Select the Loop option to repeat the test indefinitely. When you select this option, the test

Select the test duration (in minutes), or type a duration in the text box. The minimum test duration is 1 minute.

proceeds until you press the Stop button in the main utility window.

The Loop option causes true loop behavior: at the end of the specified duration, the test stops, intermediate test files that have been created are cleaned up, and then the test restarts using cleaned-up intermediate test files.

The ISIS Read/Write test is a good standard test because it includes unlimited bandwidth used to ascertain the available performance of the end-to-end path. The following are typical results:

- Single 1 Gb connection produces an average of 96 MB/s

- Dual 1 Gb connection produces an average of 192 MB/s

- 10 Gb connection produces an average of 250 MB/s on writes and 350 MB/s on reads

Diagnostic Tests

3. If necessary, specify paths and file names for optional test and error log files as follows:

a. Click Optional Log Files.

The Avid ISIS PathDiag Optional Log Files dialog box opens.

b. If you want to log information about the test and its results, type a path name and a file

name in the Log File text box, or click Browse to search for a file name.

c. If you want to log error information, type a path name and a file name in the Error File

text box, or click Browse to search for a file name.

If you do not want a log file, leave the Log File, Error File, or both text boxes blank.

d. Click OK to close the dialog box.

Setting Up a Custom Test

In addition to the standard, predefined tests, the PathDiag tool allows you to configure custom tests.

To view the selection of standard tests, click Standard Tests in the PathDiag tool Settings dialog

box.

To access the custom test settings options:

1. Click Custom Test in the PathDiag tool Settings dialog box.

The dialog box expands to display the Custom Test Settings area.

2. Adjust the custom test parameters described in the following table, as required:

Diagnostic Tests

Parameter Description

File Access Method

PathDiag tool supports more than one interface or protocol for accessing data. This option allows you to control which interface is used. Choose one of the available settings:

• Automatically select — PathDiag tool selects a protocol automatically for testing the selected path. Generally, the tool selects Win32 File API for the specified path.

• Win32 File API — PathDiag tool uses the Win32 File API for its data file access.

• Network Connectivity Test — PathDiag tool runs a high-level test to verify network connectivity. For more information on the network connectivity test, see

“Setting Up a Network Connectivity Test” on page 74.

• Self-Test — PathDiag tool runs a test without actually performing any read or write operations. This is usually done to benchmark the tool without disk input/output actions affecting the results.

Diagnostic Tests

Parameter Description (Continued)

Reads vs Writes PathDiag tool supports testing that focuses on Reads or Writes, or that alternates

between Reads and Writes. Select a testing mode:

• Writes, then Reads — The utility alternates between Write and Read tests. Approximately half of the test duration is allocated to reading, and the other half is allocated to writing.

• Writes Only — The utility writes test data files and measures the throughput obtained during Write operations.

• Reads Only — The utility reads test data files and measures the throughput obtained during Read operations.

One or more test data files are written as sample data for testing; however, the

Writes required to set up the test are not included in the throughput measurements.

Transfer Size (KB)

Transfer Rate (KB/S)

Max File Size (MB)

This option controls the amount of data the test utility attempts to read or write during a single I/O. Some software (like audio applications) uses smaller I/Os. Video applications use larger I/Os. Depending on the client application, you can select a typical I/O size for your application and run a PathDiag to see the results that you can expect from your client running that application.

In some cases, you might set the Transfer Size to large I/O sizes to test switch performance.

The utility can attempt to perform I/O at a variety of fixed transfer rates. This is useful for simulating the behavior of applications that have a known data rate. You can select a data rate where I/Os do not exceed a particular limit.

A special unlimited transfer rate setting is also available. When you select the unlimited transfer rate, the PathDiag tool performs I/O operations as fast as possible while being affected by all aspects of the total system being exercised.

This option controls the maximum size of test data files created for Reads or Writes. This option might affect throughput measurements. For example, at any given data rate, a smaller file is opened and closed more often than a larger file, creating more overhead. The default file size is 100 MB.

The Max File Size setting is very useful when creating custom PathDiag tests. If you use any of the default sizes on an ISIS 5000, you are doing I/O nearly 100% out of cache, rather than disk I/O. This is great in determining the health of your network, by taxing the network. If you want to test pure disk I/O throughput, run multiple instances of PathDiag using the largest supported file size of 2000 MB.

Parameter Description (Continued)

Diagnostic Tests

Use named common file for Reads

This option changes the way that the Path to Test parameter is used, and the option is intended for advanced users only. When you select this option, the Path to Test parameter must specify a full path, including a file name. The test utility uses the named file for its Read tests.

The utility creates the file if it does not exist and deletes it at the end of testing. For this reason, the named file should not already exist unless you want it to be deleted when the test is completed. With this option selected, you can run PathDiag tool on multiple clients simultaneously and supply the same file name.

This allows PathDiag tool applications running on multiple clients to read a common file. (The file is created as needed, and the last PathDiag tool application to stop deletes the file.)

3. Click OK.

Setting Up a Network Connectivity Test

The PathDiag tool provides a high-level verification of network connectivity when you select Network Connectivity Test as a custom test parameter. The Custom Test Settings area of the Avid ISIS PathDiag Settings dialog box allows you to list up to 8 network hosts to test. Results display in the Test Results graph area of the PathDiag tool.

To set up the Network Connectivity Test:

1. Click Custom Test in the PathDiag tool Settings dialog box.

The dialog box expands to display the Custom Test Settings area.

Diagnostic Tests

2. Select Network Connectivity Test from the File Access Method menu.

The Network Hosts list displays the available systems in your network.

3. Type the host name or the IP address of the network system you want to test.

4. (Option) Set the Ping Data Buffer Size. The default buffer size is 8192 bytes, and the maximum buffer size is 64 KB.

5. Click OK.

When you run the Network Connectivity test, results display in the Test Results graph area of the PathDiag tool.

Starting and Stopping the Test

The following table describes the test results.

Network Connectivity Results

Category Description

Source The IP address of the client system

Target The host name and IP address of the target system

Sent The number of packets sent

Recv The number of packets received

Lo RTT (ms) The minimum round-trip time (in milliseconds)

Hi RTT (ms) The maximum round-trip time (in milliseconds)

Avg RTT (ms) The average round-trip time (in milliseconds)

Lo Hops The minimum number of forwarding routers in the path between the source and the target

system

Hi Hops The maximum number of forwarding routers in the path between the source and the

target system

Avg Hops The average number of forwarding routers in the path between the source and the target

system

% Lost The percentage of the packet lost in the test

Starting and Stopping the Test

You start and stop the currently configured test using the Start and Stop buttons.

To start the currently configured test:

t Click Start in the PathDiag tool main window.

The test runs for the specified duration and then stops automatically. The elapsed time a test has been running and the remaining time are displayed in the Control area. If you selected the Loop option in the PathDiag tool Settings dialog box, the test runs indefinitely. In this case, the word LOOP appears in the Time Remaining display in the main window.

To stop the currently running test:

t Click Stop in the PathDiag tool main window.

Test Results

This section provides information to help you interpret test results displayed in the PathDiag tool main window.

Average Rate Calculation

The average data rate is calculated over the duration of the test. This calculation includes the time the utility requires to open and to close the test files, so the test file size (which you can configure for custom tests) can affect the overall measured throughput.

Also, if the throughput is slow as the test is starting, this might be reflected in the average rate. For example, if the target bandwidth is 4.0 MB/s, the actual average rate calculated at the conclusion of the test might be 3.98 or 3.99 MB/s.

Performance Graph

The graph of results over time can help experienced users obtain information about system performance.

The following display is a normal unlimited read/write profile for an ISIS client.

Test Results

The following are a few items to look for:

• Trends: Does the system perform at a consistent rate over time? Is there an upward or downward trend in performance measured over time? If you notice a trend, it might be helpful to perform testing over a longer period of time to determine if the trend continues over longer durations or if a recurring pattern emerges.

It is normal for the maximum read bandwidth to be greater that maximum write bandwidth.

• Patterns: Is there a momentary drop in performance that occurs at consistent or varied intervals? Patterns can emerge as a result of implementation details and the configuration of a particular system (for example, caching strategies or physical memory), or they might indicate a load on a system that is occurring periodically.

• Changes in performance as load varies: What occurs when a subsystem is placed under a load by other users (or PathDiag tool is running on another client)? It might be easier to observe these interactions by inspecting the plot of performance results over time.

Measurement Strategy

Throughput measurements are plotted periodically (every n seconds) and represent a snapshot of performance at the time of the plot. This is done to limit the amount of data that is plotted, which otherwise could include a very large number of data points. As a result, the performance graph could miss a momentary drop or increase or a peak in performance that occurs between plot points. The average rate calculation reflects the impact of such a dip or spike, even if the actual size of a momentary variation does not appear in the graph.

Test Result Interpretation

If your results fall below optimal performance, you can check to see if your bandwidth is limited. You can use the Avid ISIS Management Console to check your user bandwidth in the Users list in the Users dialog box (see “User Descriptions” in the Avid ISIS Administration Guide) and your device bandwidth in the Device list in the Device dialog box (see “Device Descriptions” in the Avid ISIS Administration Guide). If your bandwidth requirements are greater than the reservations set in the Management Console, your Avid ISIS administrator can adjust the limits.

These results represent guidelines for Avid-qualified systems; performance on your system might vary.

4 Data Migration Utility

This section contains the following topics:

• Data Migration Between Avid Storage Networks

• Data Migration Utility Installation

• Logging Into the Data Migration Utility

• Data Migration Window

• Data Migration Buttons

• Running the Data Migration Utility

• Transfer Preferences

• Transfer Queue and Logs

The Data Migration Utility is used for moving data from workspaces in the Avid MediaNetwork infrastructure to the ISIS infrastructure. This is done using single or dual Ethernet connections to Avid ISIS and a Fibre Channel connection to your Avid MediaNetwork. In addition you can use the Data Migration utility to move data between any combination of ISIS 5000 and ISIS 7000 workspaces (5000 to 7000, 7000 to 5000, 7000 to 7000, and 5000, to 5000 with mirrored, RAID, and unprotected workspaces).

Data Migration Between Avid Storage Networks

A Data Migration Utility is included with Avid ISIS software kit for moving data from Avid MediaNetwork v5.1.3 and v4.2.4 infrastructures to the Avid ISIS infrastructures, or between ISIS infrastructures. Data Migration software is not supported in MediaNetwork v4.1.6 and older infrastructures.

ISIS clients can be directly connected to the System Director or through an ISIS switch. As you copy the selected Workspaces from one shared storage infrastructure to the other, the utility creates Workspaces with the same name on the targeted ISIS infrastructure automatically. A progress bar is displayed to monitor the status of your migrations.

Do not migrate data from the same workspace with multiple clients at the same time.

Data Migration Between Avid Storage Networks

Data Migration clients requirement:

1. Update your Windows or Macintosh client to the appropriate Avid MediaNetwork and Avid ISIS client software versions.

2. Connect your shared storage network cables:

t Avid Unity MediaNetwork client — Fibre Channel connection to the Avid Unity

MediaNetwork.

t ISIS Windows client — to the Intel Pro 1000 PT board on your Windows client (see

“Windows Client Systems Qualified for Data Migration” on page 81).

t ISIS Macintosh client — to the built-in Ethernet port on your Macintosh client.

3. Load the ISIS client software and any updates required for the release.

4. Load the Avid Data Migration software, see “Data Migration Utility Installation” on

page 82.

Operating Systems Qualified for Data Migration

The following lists the client operating systems that have been qualified to do data migration.

• Windows XP (32-bit) with Service Pack (SP) 3

• Windows Vista (64-bit) with SP 2

• Windows 7 (64-bit) with SP 1

• Windows 2008 R2 (64-bit)

• MAC OSX-Snow Leopard 10.6.5 and later

Macintosh Client Requirements

Data Migration has been qualified on Macintosh Snow Leopard (Mac OS v10.6.5 and later) clients with Avid MediaNetwork v5.3.3 or later and Avid ISIS v3.2 or later. An Ethernet connection is made to the Avid ISIS 5000 v3.2 or Avid ISIS 7000 v2.4 and later infrastructures, and a Fibre Channel connection to your Avid MediaNetwork v5.1.3 or v4.2.4 infrastructures. Using the Data Migration Utility clients can copy data files from the Avid MediaNetwork to ISIS infrastructures, or between ISIS infrastructures.

Windows Client Requirements

Data Migration has been qualified on Windows clients with Avid MediaNetwork v5.4 or later and Avid ISIS 5000 v3.2 or later. An Ethernet connection is made to the Avid ISIS 5000 v3.2 or Avid ISIS 7000 v2.4 and later infrastructures, and a Fibre Channel connection to your

Data Migration Between Avid Storage Networks

Avid MediaNetwork v5.1.3 or v4.2.4 infrastructures. Using the Data Migration Utility clients can copy data files from the Avid MediaNetwork to ISIS infrastructures, or between ISIS infrastructures.

Dual connected clients are only supported with the ATTO FC-41ES board in supported Windows

client systems and slots listed in “Windows Client Systems Qualified for Data Migration” on

page 81. The ATTO FC-41XS and FC-41EL Fibre Channel boards, and Windows client systems

not listed in the table are not supported.

Data Migration software is supported on Windows 7, Windows Vista, Windows XP, and Windows Server 2008 R2 client operating systems.

Windows Client Systems Qualified for Data Migration

The following table lists the Windows client systems that have been qualified to do data migration using an Ethernet and Fibre Channel connection on the same client. You must install an Intel Pro 1000 PT board into your Avid MediaNetwork client. Use the following table and the Avid Unity Media Engine and Avid MEDIArray XT 5.4 Readme for slot locations.

Qualified Windows Platforms for Data Migration Between Avid MediaNetwork and

Avid ISIS

Slot for ATTO Slot for Intel Pro 1000 PT Ethernet board (ISIS

Windows Platforms

Z800 (Dual quad-core and dual 6-core)

Z400 (Gen1 and Gen2) 4 3

xw8600 (Dual quad-core)

Required xw8600 system BIOS change to set maximum PCI-E speed for slot 5:

1. During startup, press

2. Select English and press

Connection)

5 6 Set slot to x8 electrical in

F10

at the white HP screen, for Set Up.

Enter

FC-41ES Fibre

Channel board

(MediaNetwork

Connection) Comments

the system BIOS

3. Click the Advanced tab.

Enter

4. Select Chipset / Memory and press

5. Select PCIe Lane Allocation (SLOT4: SLOT5).

6. Default setting is AUTO.

7. Change this setting from AUTO to x8:x8.

F10

8. Press

9. Save Changes and Exit.

to Save.

Data Migration Utility Installation

To install the Data Migration Utility:

1. Load the Avid ISIS v3.2 or later client software and any updates required for the release.

2. Restart the ISIS client.

3. Load the Avid Data Migration software. The Avid Data Migration software can be found in the Avid ISIS software installer kit in the following location

Data Migration Utility\

prompts.

t Windows 32-bit clients — AvidISISDataMigrationUtility_Win32.msi

folder. Double-click on the appropriate installer and follow the

Data Migration Utility Installation

\AvidISISUtilities\ISIS

The Windows software is loaded in the following location:

Files\Avid\Data Migration Utility

t Windows 64-bit clients — AvidISISDataMigrationUtility_Win64.msi

The Windows software is loaded in the following location:

Files\Avid\Data Migration Utility

t Macintosh 32-bit clients — AvidISISDataMigrationUtility_MacOSX.dmg

The Macintosh software is loaded in the following location:

Data Migration Utility

4. Log into your ISIS Management Console and create a new Storage Group for the new Workspaces getting copied from your MediaNetwork shared storage environment.

There must be a Storage Group created on your ISIS system before you start the Data Migration

Utility.

Logging Into the Data Migration Utility

The Data Migration Utility login requires the Administrator password for both your MediaNetwork and your ISIS storage shared storage networks.

The Data Migration Utility is for moving data from the Avid Unity MediaNetwork to Avid ISIS

shared storage networks. This utility does not move data from ISIS to the MediaNetwork.

\Program

/Applications/Avid

Logging Into the Data Migration Utility

To connect to the Avid ISIS network:

1. Load the Data Migration software (see “Data Migration Utility Installation” on page 82).

2. Click Start > Programs > Avid > Data Migration Utility, and select Data Migration Utility.

The System Login Dialog box for both the MediaNetwork and the ISIS shared storage systems opens.

3. Log-in using your Administrator account (Administrator is already entered):

a. Type your MediaNetwork Administrator password in the Source text boxes

b. Click Connect or press Enter.

c. Type your ISIS Administrator password in the Destination text boxes

d. Click Connect or press Enter.

4. Click the green check mark to login or click red X to close the utility.

Data Migration Window

The following illustration describes the sections of the Data Migration Utility window.

Data Migration Window

1 Data Migration toolbar — contains buttons for connecting or disconnecting to the shared storage

environments, hiding the Verify and Move Data and Transfer Queue panels, and opening the Transfer Preferences and Help dialog boxes.

2 Selection area — for selecting the MediaNetwork workspaces to be copied to the ISIS.

3 Storage Group area — lists the workspaces, total amount of data to be copied, and estimated amount

of transfer time. The name of destination Storage Group is listed and whether there is enough unallocated space in the Storage Group for the selected Workspaces to be copied.

4 Workspace area — lists the Workspace names, their destination, amount of data and estimated

amount of time to be move each Workspace, and position of the Workspace in the transfer queue.

5 Data Migration button — Starts the file coping after you have selected the Workspaces to copy and

Storage Group destination. This button is not active if the destination Storage Group is not large enough.

6 Transfer Queue area — provides you with the ability to view the transfer progress, pause or cancel

the transfer, and view logs of the transferred and failed files

Data Migration Buttons

The following table describes the Data Migration Utility buttons. You can also hold the cursor over the button and get a tool tip on the button function.

Button Location Function

Data Migration Buttons

System Login dialog box

Data Migration window toolbar

Select Workspaces toolbar

Opens the System Login dialog box to connect to the both shared storage systems

Disconnect from both shared storage systems

Toggles the “Transfer Queue” panel in the Data Migration window to display or be hidden. The Transfer Queue shows the data migration logs which includes a list of files that have been transferred and any files that might have failed the transfer.

Toggles the “Select Workspaces” and “Verify and Move Data” panels in the Data Migration window to display or be hidden. The Select Workspaces panel list all the Workspaces and Allocation Groups or Storage Groups in both the MediaNetwork and ISIS systems.

Opens the Transfer Preferences dialog box

Opens the Client Manager Help. The Client Manager Help includes information on the Data Migration Utility.

Selects all the MediaNetwork Workspaces to be copied

Select Workspaces toolbar

Deselects all selected MediaNetwork Workspaces

Refresh all the data; in both the MediaNetwork and ISIS Storage Groups

Refreshes the display to show the number of new files on the source MediaNetwork Workspace since the time of the last migration.

Button Location Function (Continued)

Running the Data Migration Utility

Verify and Move Data toolbar

Transfer Queue toolbar

Transfer Preferences dialog box

Data Migration button starts the copy from MediaNetwork to ISIS. This button is disabled if the amount of data in the source is greater than destination capacity.

Clears the Transfer Queue panel of Completed, Failed and Canceled transfers. This button does not clear Active, Pending and Paused transfers.

Pauses the process of the data being copied. Press the Pause button again to continue the copy.

Cancels the selected transfers

Opens log file displaying the files that have, and have not transferred successfully

Applies settings or changes made in the open dialog box

Closes the open dialog box. Any changes that were not applied reverted back to the last saved settings

Running the Data Migration Utility

After installing the Data Migration Utility and logging in as previously described. The following procedure describes how to copy your data from the MediaNetwork to the ISIS. When you select the Workspaces to copy on the MediaNetwork, and a Storage Group on the ISIS, the utility automatically creates Workspaces on the ISIS system with the same names as the Workspaces used in the MediaNetwork environment. If the capacity of ISIS Storage Group does not have enough space, the Data Migration button (used to start the copy) does not become active.

This procedure shows a MediaNetwork to ISIS Data Migration, Data Migration between ISIS

workspaces follows the same process.

Once you have started coping files, you can pause and continue the copy at any time. If you decided to cancel the copy, any files already copied to the ISIS can be used.

You do not need to mount Workspaces using the MediaNetwork Fibre Manager or the ISIS Client

Manager to use the Data Migration Utility.

Running the Data Migration Utility

To copy data:

1. Open the Data Migration Utility. (For information on opening the Data Migration Utility, see

“Logging Into the Data Migration Utility” on page 82.)

2. Selected one or multiple Workspaces from the Select Workspaces.

3. Choose your destination Storage Group on the ISIS.

The ISIS Storage Group must be already available before you start the Data Migration Utility.

4. Click Start Migration button to begin migration.

This button is disabled if there is not enough space in the destination Storage Group or you have not selected all of the required parameters. If the connection is lost, the disconnection event displays in the Transfer Log.

Status bars show progress in Transfer Queue

5. (Option) Check the logs regarding transfer result

To stop a transfer:

t Select one or more transfers in the queue and click the Cancel button.

If no transfers are selected, this button is disabled.

To view the files that have not been copied:

1. Select the Workspace.

2. Click New File refresh button.

New Files column lists the number of new files in the selected Workspace not previously transferred.

Transfer Preferences

You can set the following options in the Transfer Preferences dialog box.

• Preserve file and directory timestamps — When checked the timestamps associated with the files and directories are copied to the ISIS system. If unchecked the current date is used.

• Overwrite existing files — If there are existing files with the same name as the file being copied, the existing file is overwritten with the file being copied. If Workspaces or folders already exist, files are added to those existing Workspaces and folders.

• Overwrite files even if timestamps are the same — This setting is available when “Overwrite existing files” is checked. Files are overwritten regardless of the date on the timestamp.

• Overwrite read-only — This setting is available when “Overwrite existing files” is checked. Files are overwritten regardless if the file is read-only.

To set the Transfer Preferences:

1. Open the Data Migration Utility. (For information on opening the Data Migration Utility, see

“Logging Into the Data Migration Utility” on page 82.)

The Data Migration Utility opens.

2. Click the Transfer Preference button in the Data Migration Utility window.

Transfer Preferences

The Transfer Preferences dialog box opens.

3. Select your preferences.

4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.

Transfer Queue and Logs

The Data Migration Utility keeps a log of Files Transferred and Files Failed. You can view the current log in the Transfer Queue section of the Data Migration Utility window. The log file is automatically deleted and a new one is started every time you open the Data Migration Utility. You can save a copy of the log or the log for the current work session.

The Data Migration Utility clears all logs when you exit the application.

To view data in the Transfer Queue:

1. Open the Data Migration Utility. (For information on opening the Data Migration Utility, see

“Logging Into the Data Migration Utility” on page 82.)

If the Transfer Queue area is not displayed, click the show Transfer Queue button to display panel.

The Transfer Queue area is the bottom section of the Data Migration Utility window. You can sort the list in the window by clicking the headings at the top of the Transfer Queue panel. Click the blue arrow to sort the Workspace field in ascending or descending order.

To save a copy of the Data Migration Utility log:

1. Click in the Transfer Log file button.

Transfer Queue and Logs

The Log file opens in your text editor.

2. Navigate to the folder where you want to save your log.

3. Type a name for file and save it.

To clear transferred file data in the Transfer Queue panel:

t Click the Clear button.

The Clear button clears any finished transfers (transfers that have been canceled, failed, or completed). Any pending or paused transfers remain in the queue.

Index

Numerics

10 Gb adapter board

connection to ISIS engine 38

See also Chelsio 10 Gb adapter board See also Myricom 10 Gb adapter board

Accessing

Client Manager Help 60 Adding remote host 50 Administration tool

See Management Console Administrative tasks

clearing cached data 62

setting Client Manager display properties 51

using logs 63 Assigning mount points 57 Auto Connect (to System Directors) 46 Auto Mount (Workspaces) 55 Auto Reserve (bandwidth reservations) 62 Auto-connect (Client Manager) 27 Automatically Select (PathDiag File Access Protocol

indicator) 68

Average rate (PathDiag tool)

calculation 77

read/write graph 68

test results 67 Avid

online support 9

training services 10 Avid Data Migration Utility

See Data Migration Utility Avid ISIS Client Manager

See Client Manager Avid ISIS Management Console

See Management Console

Avid PathDiag tool

See PathDiag tool

Bandwidth

Avid ISIS TransferManager 60 configuring reserve rate 61 limits 60 reserving (Client Manager) 60

Bandwidth reservations

Auto Reserve 62 Avid AirSpeed clients 60 Bandwidth dialog 61 configuring reserve rate 61 creating 61 described 60 releasing 61 unreserving (releasing) 61

Buttons

Client Manager 43 Data Migration Utility 85

Cached data (Client Manager)

clearing 62

Changing

ISIS passwords (Client Manager) 48

Chelsio 10 Gb adapter board

Client Manager preference setting 39 configuring as default connection 38 driver 25 driver installation 25 installation 25 UHRC client 39

Index

Windows slots 25 Clearing

cached data (Client Manager) 62

Client Manager logs 63 Client

10 Gb connections 16

dual 1 Gb connections 16

installers 26

licensing 30

network properties 33

Windows 33 Client Manager

accessing Help 60

Auto Connect 46

Auto Mount workspaces 55

auto-connect 27

Bandwidth dialog 61

bandwidth reservation 60

buttons 43

changing ISIS passwords 48

clearing cached data 62

clearing logs 63

configure 27

configuring mount points 57

connecting from Zone clients 46, 50

connecting to ISIS 46

connecting to Shared Storage network 46

described 41

documentation 10

filtering display 60

initial connection tests 54

installation 26

installation options 26

installing on Macintosh 29

licensing 30

logging 63

messages area 63

mounting Workspaces 55, 55

opening Management Console 48

Preferences dialog box 50

retrieving workspace details 59

saving logs 63

setting client type 52

setting display properties 51

software installation 26

sorting display 59

umounting Workspaces 55

using 41 viewing logs 63 window Windows Tray icon 47 Workspaces display 58

Client systems

10 Gb connections 16 dual 1 Gb connections 16 licensing 30 Macintosh Ethernet connections 33 setting client type 52

Windows Ethernet board slot locations 12 Client Type (Client Manager display properties) 52 Configure

Client Manager 27 Configuring

bandwidth reserve rate 61

clients 33

mount points 57 Connect button 27 Connecting

to Shared Storage network 46 Connection tests

See PathDiag tool Control area (PathDiag tool) 67 Copy data between MediaNetwork and ISIS

See Data Migration Utility Creating

bandwidth reservations 61

custom tests (PathDiag tool) 71

Network Connectivity test (PathDiag tool) 74

standard test (PathDiag tool) 69 Current Rate (PathDiag tool test results) 67 Custom test (PathDiag tool) 71

File Access Method 72

Max File Size 73

Reads vs Writes 73

Transfer Rate 73

Transfer Size 73

Use named common file for Reads 74

Data Migration Utility

buttons 85

connecting to Shared Storage network 82

described 79

Index

icons 85 loading software 81, 82 login 82 logs 89 Macintosh 80 network adapter slots 80 settings 88 start copy 86 stopping the copy 86 supported client operating systems 80 supported infrastructures 79 transfer queue 89 window described 84

Windows clients 80 Diagnostic tests (PathDiag tool) 69 Diagnostic tools

PathDiag tool 64 Disk image (Macintosh)

dismounting 29

mounting 29 Dismounting

disk images (Macintosh) 29 Display Bandwidth in Bits Per Second (Client Manager

display properties) 52

Display properties

Client Type 52

Display Bandwidth in Bits Per Second 52

Enable Bandwidth Columns 51

Enable Bandwidth Dialog 61

Measure Free Space In 52

Start Client Manager Hidden 51

Use UNC (Letterless) Drive Mappings 51 Documentation

client software 10 Dongles 30 Drive letter mapping

See mount points Drivers

Intel Pro/1000 network board 12 Dual 1 Gb connections 16 Duration (Minutes) (PathDiag tool standard test) 70

Enable Bandwidth Columns (Client Manager display

properties) 51

Enable Bandwidth Dialog (Client Manager display

properties) 61 Enable domain network 52 Enabling

Auto Reserve (bandwidth reservations) 62

Bandwidth dialog 61 Errors (PathDiag tool test results) 67 Ethernet

client software 33 Ethernet board

Pinnacle Systems ISIS 7000 - 4.0 Client Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

Intel Pro/1000 Board and Driver Installation

Intel Pro/1000 Slot Locations

HP Z400 and HP Z800 Integrated Network Port Not Supported

Loading or Updating the Intel Pro Driver on Windows Clients

Intel Pro Driver Configuration Settings

Dual Port Network Connections

Myricom 10-Gb Board and Driver

Installing the Myricom Board on Windows Clients

Updating the 10 Gb Myricom Board Driver on Windows Clients

Myricom Board Setting on Windows Clients

Installing the Myricom Board on Macintosh Clients

Myricom Board Setting on Macintosh Clients

Updating the Myricom Board Driver on Macintosh Clients

Updating the Myricom Board Driver on Macintosh Clients From a Failed State

Chelsio 10-Gb Board and Driver

Chelsio Adapter Board Installation

Chelsio Driver Installation

Client Software Installation

Flash Player Software

Loading Client Software

Configuring Client Software

Updating Client Manager Software

Configuring Network Profiles and Firewalls

Client Licensing

Configuring Windows Vista and Windows 7 Network Profiles

Configuring the Windows XP Firewall

Macintosh Support and Firewall

Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

Windows XP Client Network Properties

Macintosh Client Network Properties

10 Gb Network Connections

Configure 10 Gb Client Connection

10-Gb Client Resolution Settings

2 Using Avid ISIS Client Manager

Client Manager Window

Client Manager Buttons

Avid ISIS Shared Storage Network Connection

Connecting to the Avid ISIS Shared Storage Network

Client Manager Tray Icon (Windows Only)

Changing Your Password

Opening the ISIS Management Console from the Client Manager

Avid ISIS Client and Zone Descriptions

Adding a Remote Host

Setting the Client Manager Display Properties

Setting Client Types

Network Interface Setting

Avid ISIS Connection Tests

Mounting and Unmounting Workspaces

Configuring Workspace Mount Points

Workspace Display

Retrieving Workspace Details

Sorting the Display

Filtering the Display

Accessing the Help

Bandwidth Reservations

Enabling Bandwidth Reservations

Creating or Releasing Bandwidth Reservations

Administrative Tasks

Clearing Cached Data

Using Logs and Messages

3 Avid PathDiag Tool

Starting Avid PathDiag Tool

PathDiag Tool Interface

Diagnostic Tests

Setting Up a Standard Test

Setting Up a Custom Test

Setting Up a Network Connectivity Test

Starting and Stopping the Test