Pinnacle Systems ISIS 7000 - 2.4 Administrator’s Guide

Avid® ISIS® 7000

Administration Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947, 7,844,775. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS 7000 Administration Guide •0130-30623-01 Rev. B• July 2011 • Created 7/27/11

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 1 Using the Avid ISIS 7000 Management Console . . . . . . . . . . . . . . . . . . . . . 16

Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Opening the Avid ISIS Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the ISIS Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . 18

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System at a Glance Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Main Tools Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Moving and Rearranging Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting Items and Performing Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Context Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accessing the Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring ISIS Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring External Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Starting and Stopping the ISIS Interplay Health Monitoring Service. . . . . . . . . . . . . . . . 35

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . 37

Configuring Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 3 Managing Avid ISIS 7000 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Managing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storage Element Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Viewing Storage Element Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Storage Element Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding Storage Elements to the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Rectifying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing Storage Elements from the File System . . . . . . . . . . . . . . . . . . . . . . . . . 49

Managing Orphaned Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Orphaned Elements List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Removing Orphaned Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Upgrading Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Removing Storage Elements from the Media Network . . . . . . . . . . . . . . . . . . . . . . 53

Identifying Storage Elements Prior to Removal. . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Managing Switch Blades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Switch Blades List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Viewing Switch Blade Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upgrading Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Managing the Avid ISIS 7000 Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chassis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Viewing Engine Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Engine Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Upgrading Individual Engine Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing Engines from the Chassis List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Chapter 4 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . 67

Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Storage Group Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Creating New Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing Storage Elements from Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . 76

Adding Storage Elements from Another Storage Group . . . . . . . . . . . . . . . . . . . . . 77

Adding Storage Elements Previously Used with Another Network . . . . . . . . . . . . . 79

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Protecting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating New Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Setting Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Adjusting Workspace Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Performing a Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Advanced Redistribution Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 5 Managing Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Duplicating Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Removing Users from the Avid ISIS Media Network . . . . . . . . . . . . . . . . . . . . . . . 106

Managing Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Viewing Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Creating Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Modifying Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Deleting Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Opening the Account Synchronizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using the Account Synchronizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . . . . . 121

Connecting and Disconnecting from the ISIS and LDAP server. . . . . . . . . . . 121

Managing Device Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Creating Device Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Modifying Device Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Deleting Device Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 6 Managing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Accessing the Bandwidth Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Accessing the Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Connection Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Disconnecting Components from the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Monitoring Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Reservations Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 7 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Using the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Using System Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Avid ISIS Snapshot Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Creating, Viewing, and Deleting Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Using the Profiler Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Viewing System Director Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Ping/Traceroute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Avid ISB Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Avid ISIS Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the Avid ISIS Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Avid ISIS Switch Manager Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Using the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Accessing the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Configuring the System Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Viewing Information in the System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . 161

Understanding the System Monitor Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Using System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Using Status Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Configuring SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Configuring the Windows SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Configuring Community Names and Trap Destinations . . . . . . . . . . . . . . . . . . . . . 167

Configuring Windows SNMP Agent Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Enabling the Windows SNMP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Agent Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Chapter A Avid ISIS 7000 System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . 172

Starting the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Monitoring System Director Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Understanding Performance Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Resetting the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Opening the System Director Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Monitoring MetaData Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Saving Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Configuring System Director Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Configuring Failover Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Reconfiguring the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Managing Active Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter B Avid ISIS 7000 Storage Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Storage Element Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Disabling Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Saving Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Viewing and Deleting Saved Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Chapter C Avid ISIS Switch Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Viewing System Information for Individual Chassis Switches . . . . . . . . . . . . . . . . . . . . 202

Setting Chassis Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Resetting an Avid ISIS Engine to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Running Switch Infrastructure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Disabling Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Saving Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Viewing and Deleting Saved Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Appendix D Avid ISIS E-mail Notification List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Using This Guide

The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Who Should Use This Guide

This administration guide is intended for system administrators responsible for the setup and day-to-day management of an Avid ISIS media network, as well as for users who need to access Workspaces on the network. You should have a basic understanding of how to use and manage the Windows workgroup and network concepts.

operating system and Mac OS® X systems, and you should be familiar with basic

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

editing workstations.

> This symbol indicates menu commands (and subcommands) in the

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

Symbol or Convention Meaning or Action

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published:

- If the latest information for your Avid product is provided as printed release notes,

they are shipped with your application and are also available online.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

- If the latest information for your Avid product is provided as a ReadMe file, it is

supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit

the Knowledge Base at www.avid.com/readme.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer DVD.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the installer DVD-ROM:

1. Insert the Avid ISIS installer DVD-ROM into the drive.

2. Navigate to the [DVD drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Using the Avid ISIS 7000 Management

Console

The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself.

Performing administrative functions on more than one Administration site at the same time can cause unexpected results.

When you access the Avid ISIS Management Console, the Login dialog opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

When you first install the Avid ISIS software, the login password is blank by default. To set a

password for the administrator, follow the procedure described in “Changing the Administrator

Password” on page 33.

Regular users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS Client Manager Help or the Avid ISIS 7000 Quick Start Card.

Before Performing Administrative Functions

It is critical that clients unmount Workspaces when you do the following:

• Stopping and restarting the System Director (unmount all Workspaces)

• Rebooting the System Director (unmount all Workspaces)

• Changing users’ or user groups’ access (unmount only the affected Workspaces)

If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost.

Opening the Avid ISIS Management Console

The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console:

• Microsoft Windows — Microsoft Internet Explorer, v6.x and newer

• Apple Macintosh OS X — Safari, v3.2 and newer

To open the Management Console as Administrator:

1. Open your web browser.

2. In the address bar of your browser, type the address of the active System Director:

https://[

The active System Director host name is one of the following:

- The System Director Windows host name.

- A host name which has been assigned to the active System Director on your network

DNS server(s).

Check with your network administrator if you are unsure of which System Director name to use.

When you enter the System Director address, if any Web site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your network administrator.

The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator username.

3. Type your password.

For information on changing the administrative password, see “Changing the Administrator

Password” on page 33.

4. Click the Login button (arrow icon).

The Avid ISIS Home page opens.

To log out of the ISIS Management Console:

t Click the Logout button, located in the upper right corner of the screen.

System Director host name

]:5015

1 Using the Avid ISIS 7000 Management Console

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Understanding the ISIS Management Console Interface

The ISIS Management Console, which you can run on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons.

To use the ISIS Management Console, you need to have Adobe® Flash® Player installed on

your system.

Non-Administrator users will see a subset of the tools available to Administrators,

depending on access privileges.

Navigation toolbar—Access Management Console tools and bread crumb navigation. See

“Navigation Toolbar” on page 19.

Tools area links—Click to go to the respective tool pages. See “Main Tools Area” on page 25.

System at a Glance toolbar—Provides a snap shot view of several aspects of the Avid ISIS system. See “System at a Glance Toolbar” on page 19.

Logout button—Ends the Management Console session and logs the user out of the system. See

“Opening the Avid ISIS Management Console” on page 17.

Session counter—Displays the time remaining in the current Management Console session. See

“Session Counter” on page 24.

Navigation Toolbar

The navigation toolbar provides several items to help you navigate through the Management Console interface.

Understanding the ISIS Management Console Interface

Breadcrumb navigation links help you keep track of where you are in the menu structure. Additionally, the breadcrumb links also provide their own pop up menus if that menu level contains more than one link.

Related links—Management Console tools that are related to the one you are currently using are provided when relevant.

Pop up navigation menu—quick navigation directly to any of the links provided on the Management Console home page.

System at a Glance Toolbar

The System at a Glance toolbar, located in the upper right corner of the Avid ISIS Management Console, contains seven icons with drop down menus that give you a snapshot view of the Avid ISIS system. These icons allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

The System Overview Toolbar is available from the Login window, even if you are not logged in

to the Management Console, but you have to log in to follow links from the tool bar screens, such as the log files.

1 Using the Avid ISIS 7000 Management Console

The Status menu provides a quick summary of the system director status as well as a link to the system logs.

Icon Meaning

Green—System status is normal.

White—Information notification.

Blue—One or more ISIS components are updating.

Yellow—One or more ISIS components are in a warning state.

Red—One or more ISIS components are in an error state.

Understanding the ISIS Management Console Interface

The Performance menu provides a summary of the following information:

• Messages Per Second

• Megabytes Per Second

• Number of open files during the current session by a graph display

1 Using the Avid ISIS 7000 Management Console

The Details menu provides a summary of the following system details information:

• Total number of Storage Blades, how many are connected, active, available, and so on.

• System capacity, and availability

• Storage Group count, capacity and available space

• Workspace count, allocation, and available space

• The number of folders/files, the space used, and available

The System menu provides a summary of the following information:

•Server State

• Status mode (Active if the System Director is running)

• Virtual and System name

• Enabled options

• Port number

• Software version number

• Licensing information

•Memory

• Interface IP addresses

Understanding the ISIS Management Console Interface

The Metadata menu provides a summary of the Metadata information:

The Failover menu provides information on whether Failover is enabled.

1 Using the Avid ISIS 7000 Management Console

The Help Links menu provides links to Avid ISIS online help as well as the complete set of PDF documents.

This information is also available in the System Director Control Panel. For more

information, see “Avid ISIS 7000 System Director Control Panel” on page 172.

Session Counter

The user session will time out automatically after two hours of inactivity, after which the user will need to log in again to continue working. The session counter, located in the upper right corner of the Management Console, displays the time remaining in the user session.

The counter is automatically reset to two hours when a link is clicked, or an action is performed such as adding or deleting a Workspace. The counter can also be reset manually.

To manually reset the session counter:

t Click the session counter display.

The session timer is reset to two hours.

Main Tools Area

The ISIS Management Console main area is divided into the following sections:

• The System section, which allows you to set up and administer Storage Groups and view and manage Workspaces.

• The Hardware section, which contains the tools used for performing basic hardware functions, monitoring bandwidth usage and system and connection status.

• The Tools section, which contains links to a various software tools for monitoring and managing.

• The Advanced section, which allows you to set system preferences, perform logging functions, and update software.

The tool link icons use several visual cues to inform you of the type of tool you are opening:

• Each icon contains a brief description of the tool you are launching.

• Icons containing a coffee cup icon open a Java WebStart tool

• Icons that lead to sub menus contain a small sub-menu icon in the upper right corner of the title bar. The icon body also contains text links to the items in the sub menu.

Organizing Display Information

You can customize the Main display area for any option by moving and hiding columns, and by sorting and filtering information.

For detailed descriptions of these procedures, see the following topics:

• “Moving and Rearranging Columns” on page 25

• “Showing and Hiding Columns” on page 26

• “Sorting Information” on page 26

• “Filtering the Display” on page 27

Moving and Rearranging Columns

To move a column in the Main display area:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

1 Using the Avid ISIS 7000 Management Console

Showing and Hiding Columns

When you open an option (for example, the Storage Elements option), the Main display area lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden.

To show or hide column headings:

t Select one of the options, right-click in the column heading row and select a heading

you want to show or hide.

Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display area (usually the Name column).

Sorting Information

The ISIS Management Console interface allows you to sort information listed in the Main display area, or in the Details area. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information.

To sort information:

t Select an option, and click the column heading for the category of information you want

to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Select an option, and click the column heading for the first category of information you want to sort.

The items in the column are sorted in ascending order.

2. Click a second column.

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The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort.

3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

You can limit the items listed in the Main display area by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

Category menu—Select the category to filter

Filtering the Display

“Not” operator—Select to exclude items matching the filter rules from the search results

Condition menu—Select the filter condition

Search term field—Type the text or value to filter

Filter button—Perform the filter operation

Clear button—Clear the filter settings

Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for the Bandwidth, Connection Status, and Preferences options.

1 Using the Avid ISIS 7000 Management Console

To filter the display:

1. Select a category from the Category menu.

The Category menu lists all of the column headings available for the selected Command menu option.

2. (Option) Select “Not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter.

The Main display area updates to display the filtered results. The Filter area displays the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display area updates to display all items.

Updating Information

You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent you session from timing out.

This setting persists between Management Console sessions, but not browser sessions. If you

close the browser application, Auto refresh will revert to the default (disabled) setting.

To enable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is enabled, and a message is displayed.

While Auto refresh mode is enabled, other functions such as add, delete, and details are not

available.

To disable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items and Performing Actions

You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder.

The following table summarizes the methods for selecting items and performing actions.

Actions Selection Method

To select an item Single click the item.

To select multiple, non-contiguous items Ctrl+click each item you want to select.

To select multiple, contiguous items Click the first item, then Shift+click on the last item.

Context Menus

Most Management Console tool windows offer context menus you can use to perform commands on selected items.

To access context menus within the Management Console:

t Right-click (Windows) or Ctrl+click (Macintosh) selected items.

1 Using the Avid ISIS 7000 Management Console

Entering Text

The following are guidelines for entering text in Management Console tool text fields:

• Names can be a maximum of 32 characters in length.

• You should not include a space in the name fields.

• You should not use a period (.) as either the first or last character in the names you create.

• You should not include non-permitted characters in the name fields.

The following table summarizes characters that are not permitted in text fields in the Management Console name text fields:

Character Name

^ Circumflex accent

\ Blackslash

/ Forward slash

: Colon

* Asterisk

? Question mark

" Double quotation mark

< Less-than sign

> Greater-than sign

| Vertical line

[ Left square bracket

] Right square bracket

+ Plus sign

= Equals sign

; Semicolon

, Comma

@ Commercial At symbol

+ 202 hidden pages

Pinnacle Systems ISIS 7000 - 2.4 Administrator’s Guide

Contents

Before Performing Administrative Functions

Opening the Avid ISIS Management Console

Understanding the ISIS Management Console Interface

Navigation Toolbar

System at a Glance Toolbar

Session Counter

Main Tools Area

Organizing Display Information

Moving and Rearranging Columns

Showing and Hiding Columns

Sorting Information

Filtering the Display

Updating Information

Selecting Items and Performing Actions

Context Menus

Entering Text