Pinnacle Systems ISIS 7000 - 2.3 Client Guide

Avid® ISIS® 7000

Client Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

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This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

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U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS 7000 Client Guide • 0130-36024-01 Rev A • January 2010 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 1 Avid ISIS Client Manager Setup and Installation . . . . . . . . . . . . . . . . . . 13

Intel Pro 1000 1 Gb Board and Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP Z400 and HP Z800 Integrated Network Port Not Supported . . . . . . . . . . . . 14

Intel Pro 1000 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Loading or Updating the Intel Pro 1000 Drivers on Windows Clients. . . . . . . . . 14

Intel Pro Driver Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dual Port Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Macintosh Client Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Myricom 10-Gb Board and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Myricom Board on Macintosh Clients . . . . . . . . . . . . . . . . . . . . . . 18

Installing the Myricom Board on Windows Clients . . . . . . . . . . . . . . . . . . . . . . . 18

Chelsio 10 Gb Board and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing the Chelsio Board on Windows Clients. . . . . . . . . . . . . . . . . . . . . . . . 21

Chelsio 10 Gb Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Client Manager 10 Gb Preference Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Network and Avid ISIS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Updating Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Saving User Client Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Flash Player Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring Client Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Client Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring Network Profiles and Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring Windows Vista and Windows 7 Network Profiles. . . . . . . . . . . . . . 30

Configuring the Windows XP Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Macintosh Avid ISIS Client Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 2 Using Avid ISIS Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Workspaces Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Retrieving Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Sorting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Accessing the Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Avid ISIS Shared Storage Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Avid ISIS Client and Zone Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Selecting Client Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding a Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Logging in to the Avid ISIS Media Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

The Client Manager Tray Icon (Windows Only) . . . . . . . . . . . . . . . . . . . . . 41

Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Opening the ISIS Management Console from the Client Manager . . . . . . 42

Mounting and Unmounting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring Workspace Drive Letter Assignments . . . . . . . . . . . . . . . . . . . . . . 45

Bandwidth Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Enabling the Bandwidth Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Creating or Releasing Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . 47

Avid ISIS Connection Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setting Display Properties in the Client Manager . . . . . . . . . . . . . . . . . . . . . . . 49

Clearing Cached Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using Logs and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 3 Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Starting Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

PathDiag Tool Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting Up a Standard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting Up a Custom Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting Up a Network Connectivity Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Starting and Stopping the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using This Guide

The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows Mac OS on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

X operating systems.The majority of screen shots in this document were captured

Who Should Use This Guide

This user’s guide is intended for users who need to access workspaces on the Avid ISIS media network. You should have a basic understanding of how to use and manage the Windows basic workgroup and network concepts.

operating system or the Mac OS® X systems, and you should be familiar with

Symbols and Conventions

editing

and

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD or USB as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at

www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

Accessing the Online Documentation

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid ISIS installer DVD or USB.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the software installer kit:

1. Insert the Avid ISIS installer DVD into the drive or USB into the USB port.

2. Navigate to the [drive]:\.AvidUnityISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Avid ISIS Client Manager Setup and

Installation

The following sections provide general information about your Avid ISIS system when you are a client:

• Intel Pro 1000 1 Gb Board and Driver Installation

• Macintosh Client Connection

• Myricom 10-Gb Board and Driver

• Chelsio 10 Gb Board and Driver

• Network and Avid ISIS Configuration

• Client Software Installation

• Configuring Network Profiles and Firewalls

Intel Pro 1000 1 Gb Board and Driver Installation

The Intel Pro 1000 boards are required in editing systems that connect to the Avid ISIS system. The Intel Pro 1000 PT is a copper interface and the Intel Pro 1000 PF is an optical interface. Depending on the Intel board used in your system, you must load the appropriate driver from the appropriate folder. The Intel drivers qualified in this release are included in the kit and can be found on the Avid ISIS software installer kit in the

Drivers_and_Firmware\Intel_Pro1000_14.7

the Windows Control Panel.

folder. Check the driver version listed in

\Tools_3rdParty\

All Windows editing clients must use the 1-Gb Intel® Pro 1000 Ethernet board to connect to

the Avid ISIS system, even if the clients are connected to an external switch. For the latest supported ethernet boards and driver versions, see the Avid ISIS 7000 ReadMe that corresponds with your software release.

The following sections explain how to install the hardware and software for the Intel Pro 1000 boards:

• “Intel Pro 1000 Slot Locations” on page 14

• “Loading or Updating the Intel Pro 1000 Drivers on Windows Clients” on page 14

1 Avid ISIS Client Manager Setup and Installation

HP Z400 and HP Z800 Integrated Network Port Not Supported

The integrated Broadcom BCM5764 gigabit Ethernet controller in HP Z400 and HP Z800 Workstation is not supported as an ISIS client connection. The HP Z400 and HP Z800 require the installation of the Intel Pro 1000 PT.

Intel Pro 1000 Slot Locations

The following table lists the slot location of the Intel Pro/1000 boards for client systems qualified with the Avid ISIS. The software for these systems must be approved to run Avid ISIS client software.

Platform Intel Pro/1000 Board Slot

HP Z800 4

HP Z400 3 – 1 Gb board, 4 – 10 Gb board

HP xw8600 6

HP xw8400 3

Loading or Updating the Intel Pro 1000 Drivers on Windows Clients

If your system has a DVD drive, you can use the Avid ISIS DVD directly from your system. If you do not have a DVD drive on your system, you need to transfer the necessary driver from the Avid ISIS DVD to your system and place it on the desktop.

The transmit and receive descriptors are set to 256 by default the first time you load the

software. However, if you are upgrading the software, the descriptors remain as they were previously set. Make sure that the transmit and receive descriptors are set to 1024.

To load the Intel Pro driver on a Windows client:

1. After you install the Intel Pro/1000 network adapter board and restart your system, you might receive a Hardware Wizard message about looking for the Intel Pro 1000 driver. Cancel the message.

2. Copy the folder titled ISIS software kit in the

Intel_Pro1000_14.7

3. Double-click the executable file (Auto-run.exe).

4. Accept the default settings to install the driver.

Intel_Pro1000_14.7

\Tools_3rdParty\Drivers_and_Firmware\

folder.

to your client system; found on the Avid

The default Intel transmit and receive descriptors are set to 256 however, when loading the

Avid ISIS client software the transmit and receive descriptors are set to 1024. For more information, see “Intel Pro Driver Configuration Settings” on page 15.

5. Continue with setting the IP address, see “Intel Pro Driver Configuration Settings” on

page 15.

Intel Pro Driver Configuration Settings

You do not need to select the following settings, these setting are provided for reference. The Receive and Transmit buffers are set when you install the Avid ISIS Client software, the Flow Control and Interrupt settings are the Intel defaults.

Intel Pro/1000 Client Network Port Settings

Option Setting

Flow Control Enabled

Interrupt Moderation Enabled

Interrupt Throttling Rate Adaptive

Intel Pro 1000 1 Gb Board and Driver Installation

Receive Buffers 1024

Transmit Buffers 1024

To access the network port properties:

1. Right-click the Network icon on the desktop and select Properties. The Properties dialog window opens.

2. Click Manage Network Connections.

3. Right-click the first Pro 1000 network port and select Properties.

4. In the Properties dialog box select Internet Protocol Version 4 (TCP/IPv4) and click Configure.

5. If ask to confirm any changes, click Yes.

6. Click the Advanced tab.

1 Avid ISIS Client Manager Setup and Installation

7. Click the Performance Options in the Setting list.

8. Click Properties.

9. Click Flow Control and set the Value to Rx&Tx Enabled.

10. Click Interrupt Moderation Rate and set the Value to Enabled.

11. Click Interrupt Throttling Rate and set the Value to Adaptive.

12. Check that the Receive Buffers and set the Value to 1024.

13. Check that the Transmit Buffers and set the Value to 1024.

14. Click OK to close the Performance Options.

15. Click the Power Management tab.

16. Deselect the reduce link speed during standby power saving option.

17. Click OK to close the Server Adapter Properties dialog box.

18. If this is a dual port adapter board, repeat steps 3 through 16 to configure the second Intel Pro 1000 port.

19. Restart the client system.

Dual Port Network Configuration

Dual port Intel Pro network interface boards allow you to use a dual-attached client for redundancy and performance enhancements. Each Intel Pro port is configured separately. Dual port boards can also be used as a single connected client.

Macintosh Client Connection

Avid ISIS supports 1 Gb Macintosh clients on the media network with Zone 1 through Zone 4 connections. You can use any of the onboard Ethernet ports on the Macintosh system to connect to the media network. For a list of supported Macintosh systems, see the

Avid ISIS 7000 ReadMe.

See the documentation provided with your Macintosh system for the exact location of the

Ethernet port.

Some firewall settings on Macintosh clients prevent you from connecting to the Avid ISIS environment when enabled. You might receive an error message informing you that no System Directors were found and that the problem might be the firewall settings.

Macintosh Client Connection

Myricom 10-Gb Board and Driver

The Myricom® 10-Gb Ethernet adapter is qualified on both the Windows and Macintosh operating systems for Avid editing ultra high resolution clients (UHRC). These 10-Gb clients can connect directly into the ISS2000 10-Gb port on the Avid ISIS Engine. Two 10-Gb clients can connect into one engine; one client to each ISS2000. Engines with v1.x ISS1000 hardware do not support 10-Gb clients.

Macintosh clients require the Myricom 10-Gb Ethernet adapter. Initially Avid ISIS qualified the Chelsio 10-Gb Ethernet adapter with Windows clients only.

If your client cannot connect directly to an Avid ISIS Engine, Avid has qualified several switches that provide 10-Gb connections. For information on qualified switches, see the Avid ISIS 7000 ReadMe.

The Myricom adapter board has been qualified in the following configurations:

• Slot 2 in the Macintosh Pro Nehalem 2.66 GHz and 2.93 GHz

• Slot 4 in the HP Z800

• Slot 4 in the HP Z400 (local storage is not supported when the Myricom board is installed)

1 Avid ISIS Client Manager Setup and Installation

The HP xw8400 and HP xw8600 were qualified with a 10-Gb Chelsio adapter board, but the

10-Gb Myricom adapter board is not supported on the HP xw8400 or HP xw8600.

Once your Avid ISIS 10-Gb client hardware and software is installed, the following requirements are needed with the UHRC:

• You need to use the Ultra High Resolution setting in the Client Manager Preferences with Avid editing clients

• Your workspace must be set to a 512 KB chunk size

• Your Avid ISIS infrastructure must be using v2.x switches (ISS2000 and IXS2000)

Installing the Myricom Board on Macintosh Clients

The Avid ISIS v2.2 software is available on the Avid Download Center (http://www.avid.com/US/support/downloads). Download the files on your Avid editing client and use the following information to setup and Myricom 10-Gb adapter board.

To install the Myricom adapter board in Macintosh clients:

1. Shutdown the Avid editing system.

2. Install the Myricom adapter board in slot 2 of a Macintosh Pro Nehalem system (2.66 GHz or 2.93 GHz). For slot information, search the Avid Knowledge Base for

System Configuration Guidelines and Slot Configurations.

3. Double-click the myri10ge-macosx-1.2.0-10_6.tgz file you downloaded to expand the compressed file.

The file (myri10ge-macosx-1.2.0-10_6.tgz) can be found on the Avid ISIS software software installer kit in the folder.

4. Double-click the install package.

5. Install Avid ISIS client software.

6. Restart the client after the installation is complete.

7. Start the Avid ISIS client software and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a 512 KB chunk size workspace.

Tools_3rdParty/Drivers_and_Firmware/Myricom/

Installing the Myricom Board on Windows Clients

Myricom 10-Gb Board and Driver

To install the Myricom adapter board in Windows clients:

1. Shutdown the Avid editing system.

2. Install Myricom adapter board in the slot and system that has been qualified:

- Slot 4 in the HP Z800

- Slot 4 in the HP Z400 For slot information, search the Avid Knowledge Base for System Configuration

Guidelines and Slot Configurations.

3. Double-click the

myri10ge-1_1-x86.zip

There are two drivers provided in the Myricom folder; as 32-bit and 64-bit version. The

64-bit is for Windows 7 and Windows Vista 64-bit operating systems. The 32-bit driver is for Windows XP operating system.

The Myricom drivers can be found on the Avid ISIS software software installer kit in the

Tools_3rdParty/Drivers_and_Firmware/Myricom/

4. Apply the Myricom driver using the Device Manager. a. Right-click My Computer, and select Manage. b. Click Device Manager in the left pane. c. Double-click the device or adapter category in the right pane to expand the list.

The Myricom adapter board could be listed is listed under one of the following:

- Network Adapters

- Unknown Devices

- Other Devices d. Right-click on the Myricom adapter and select Properties. e. Click the driver tab. f. Click update driver.

myri10ge-1.1.0.1-x64-wlh.zip

(32-bit) file you downloaded to expand the compressed file.

(64-bit) or

folder

g. Follow the Hardware Wizard prompts.Browse to the location of file you

downloaded and expanded, then select the Myricom driver.

h. Accept the defaults to finish the driver installation.

5. Install Avid ISIS client software.

6. Restart the client after the installation is complete.

7. Start the Avid ISIS client software and select the following UHRC requirements.

- Select the Ultra High Resolution setting in the Client Manager Preferences.

- Mount a 512 KB chunk size workspace.

1 Avid ISIS Client Manager Setup and Installation

Chelsio 10 Gb Board and Driver

Windows ultra high resolution clients (UHRC) clients support the Chelsio™ 10-Gb Ethernet adapter. Clients with the Chelsio 10-Gb adapter board can connect directly into the ISS2000 10-Gb port on the Avid ISIS Engine. These 10-Gb Ethernet clients support two streams of 1:1 uncompressed HD. Two 10-Gb clients can connect into one engine; one client to each ISS2000. Engines with v1.x ISS1000 hardware do not support 10-Gb clients.

The Chelsio 10-Gb adapter board is shipped with a Small Form-factor Pluggable (SFP)+ optical transceiver. The Chelsio 10-Gb adapter board and SFP+ transceiver are tested and qualified to work as a single component. Do not remove or swap the SFP+ optical transceivers. The Chelsio adapter board and SFP+ transceivers are replaced as a single component.

The Chelsio 10-Gb Ethernet PCI-e adapter boards are supported in the HP xw8400 and HPxw8600 editing systems and connect to the Avid ISIS system using a fiber optic cable. If your client cannot connect directly to an Avid ISIS Engine, Avid has qualified several switches that provide 10-Gb connections for more remote locations, see “Network and

Avid ISIS Configuration” on page 23.

Access the Knowledge Base at www.avid.com/US/support to download the Avid ISIS Switch Reference Guide and sample configuration files. This document provides configuration

information on the Ethernet switches that are qualified with the Avid ISIS shared storage network.

The Chelsio adapter board has been qualified in the following configurations:

• Slot 4 in the HP Z800

• Slot 4in the HP Z400 (local storage is not supported when the 10-Gb board is installed)

• Slot 6 in the HP xw8600

• Slot 4 in the HP xw8400 (supported on dual quad-core processor systems only)

Once your Avid ISIS 10-Gb client hardware and software is installed, the following requirements are needed with the UHRC:

See the Avid Interplay Software Installation and Configuration Guide for instructions on

setting up and configuring the Avid Interplay Copy and Move Services.

• You need to use the Ultra High Resolution setting in the Client Manager Preferences with Avid editing clients

• Your workspace must be set to a 512 KB chunk size

• Your Avid ISIS infrastructure must be using v2.x switches (ISS2000 and IXS2000)

Installing the Chelsio Board on Windows Clients

The following information summarizes the 10 Gb adapter board installation.

To install the Chelsio adapter board:

1. Install Avid Client software.

2. Shutdown the Avid editing system.

3. Install 10 Gb adapter board in the qualified slot:

t Slot 4 in the HP Z800 t Slot 4 in the HP Z400 (local storage is not supported when the 10-Gb board is

installed)

t Slot 6 in the xw8600 t Slot 3 in the xw8400 (supported on dual quad-core processor systems only)

4. Restart the Avid editing system and continue with “Chelsio 10 Gb Driver Installation”

on page 21.

Chelsio 10 Gb Driver Installation

Chelsio 10 Gb Board and Driver

After installing the Avid ISIS client software and Chelsio 10 Gb adapter board, you need to install the Chelsio driver. After the editing system has restarted, the Found Hardware Wizard is displayed.

To install the Chelsio driver:

1. In the Found Hardware wizard for the “Ethernet Controller” dialog box, click Cancel and close the Hardware wizard.

2. Navigate to the [DVD drive]:\Tools_3rdParty\Drivers_andFirmware\Chelsio folder, and double click one of the following to launch the Chelsio drivers installer.

- AvidChelsioDriversx86.exe (for 32 bit systems)

- AvidChelsioDriversx64.exe (for 64 bit systems)

3. Follow the on-screen prompts and restart the client when finished.

Once the client system has restarted, you must configure Ultra High Resolution settings in

the Client Manager preferences. For more information, see “Client Manager 10 Gb

Preference Setting” on page 22.

1 Avid ISIS Client Manager Setup and Installation

Client Manager 10 Gb Preference Setting

The Avid ISIS client with Chelsio board installed uses the Ultra High Resolution setting in the Client Manager Preferences.

To select the Ultra High Resolution:

1. Start Client Manager software and open the Preferences window. The preferences window opens, and the General section is displayed by default.

2. In the client type drop down, select “Ultra High Resolution.”

3. Click Apply.

4. Click the Network icon from the left pane.

5. Verify that the 10 Gb board appears in the network interfaces list and that Enabled is selected.

If you want to have this be the only connection used for ISIS traffic, disable each of the other listed adapters by clicking the checkbox in the Enable column to clear it.

6. Click the Configure button. The Chelsio Network Card Settings window opens.

7. Verify that all of the options are selected.

+ 49 hidden pages

Pinnacle Systems ISIS 7000 - 2.3 Client Guide

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

Intel Pro 1000 1 Gb Board and Driver Installation

HP Z400 and HP Z800 Integrated Network Port Not Supported

Intel Pro 1000 Slot Locations

Loading or Updating the Intel Pro 1000 Drivers on Windows Clients

Intel Pro Driver Configuration Settings

Dual Port Network Configuration

Macintosh Client Connection

Myricom 10-Gb Board and Driver

Installing the Myricom Board on Macintosh Clients

Installing the Myricom Board on Windows Clients

Chelsio 10 Gb Board and Driver

Installing the Chelsio Board on Windows Clients

Chelsio 10 Gb Driver Installation

Client Manager 10 Gb Preference Setting