Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology,
Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product
may only be used in accordance with the license agreement.
Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336;
6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 1040419.
Other patents are pending.
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for
the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in
part, for commercial purposes, such as selling copies of this document or providing support or educational services to others.
This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it
contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology,
Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications
are subject to change without notice.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of
the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph
are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such
distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the
University may not be used to endorse or promote products derived from this software without specific prior written
permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
2
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that
the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in
supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to
distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the
suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this
entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all
copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be
liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or
operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect,
special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s
products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates
has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use
of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players
and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample
Source Code:
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in
connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf
of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms
of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II,
Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA,
Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray,
Avid Mojo, Avid Remote Response, Avid, Avid ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat
Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24,
CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor,
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Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show,
DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, EveryPhase, Expander, ExpertRender,
Fader Pack, Fairchild, Fastbreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko,
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Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18,
iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi,
Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack,
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MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter,
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Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media,
Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory,
PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools,
QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation,
Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch,
Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius,
SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris,
SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID,
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tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch,RAID,
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XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in
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Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S.
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Avid ISIS File Gateway Setup and User’s Guide • 0130-30253-01 Rev. B • July 2010 • Created 7/30/10
The Avid ISIS® File Gateway server enables network users to access the Avid ISIS
workspaces in a non-realtime scenario. The Avid ISIS media network provides a
high-performance distributed file system that contains high-capacity shared media storage
for workgroups of connected workstations.
This document describes the features for all Avid ISIS shared storage networks. Therefore,
n
your system might not contain certain features that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
>This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
Bold fontBold font is primarily used in task instructions to identify user interface
Italic fontItalic font is used to emphasize certain words and to indicate variables.
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Symbol or Convention Meaning or Action
Courier Bold font
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:
-If the latest information for your Avid product is provided as printed release notes,
they are shipped with your application and are also available online.
-If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
8
Accessing the Online Documentation
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format.
You can access the documentation in the top-level AvidUnityISISDocumentation folder on
the Avid ISIS installer DVD.
The documentation describes the features and hardware of all models. Therefore, your
n
system might not contain certain features and hardware that are covered in the
documentation.
To access the online documentation from the installer DVD-ROM:
1. Insert the Avid ISIS installer DVD-ROM into the drive.
2. Navigate to the [DVD drive]:\.AvidUnityISISDocumentation folder, and double-click
the PDF file for the document you want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
9
10
1Avid ISIS Gateway Server Overview
The Avid ISIS® File Gateway server enables network users to access the Avid ISIS
workspaces in a non-realtime scenario. Depending on the access permission, network users
can read, write, and delete files on workspaces without using up ISIS client licences. This
chapter provides an overview of the Avid ISIS File Gateway server.
®
The File Gateway is a 64-bit Intel
Director. The System Director and File Gateway image must be from the Avid ISIS v2.1.1
release or later. That image has been modified to support both the File Gateway server and
64-bit System Director. If you have a 64-bit System Director you can re-image the System
Director by running the latest product recovery DVD and install the File Gateway software
to convert the System Director into a File Gateway.
The File Gateway software cannot be installed on the System Director. The File Gateway is
a separate server that is attached to Zone 2 of your Avid ISIS system.
For an explanation of what you need to do to prepare your site for installation of a Avid ISIS
n
system, see the Avid Products and Network Site Preparation Guide on the Avid Knowledge
Base or included in the documentation folder on the top level of the Avid ISIS installer DVD.
SR2500 server with the same image as the 64-bit System
File Gateway Server
The File Gateway server is 2U in size (see “File Gateway Server Front Panel” on page 12)
and allows users to move files between their local system and Avid ISIS workspaces over the
network using Common Internet File System (CIFS), File Transfer Protocol (FTP), or both.
The File Gateway server does not store the files, these files are stored in the workspaces on
the ISBs within the Avid ISIS engine.
Connect the File Gateway server as a Zone 2 client in the Avid ISIS environment. Both
mirrored and RAID workspaces can be accessed. File Gateway server allows FTP clients to
access Avid ISIS workspaces in a non real-time environment over a WAN/Internet. Avid
provides no performance guarantees with Avid ISIS when using an FTP client.
The default File Gateway server password is set to is-admin.
n
1 Avid ISIS Gateway Server Overview
The Avid ISIS System Directors, workgroup servers, and clients must all be synchronized
with a common time-of-day. For information on setting the Network Time Protocol (NTP),
see your Avid ISIS administrator.
File Gateway Server Front Panel
The following figure shows the front view and control panel of the File Gateway server.
File Gateway Server Front View
DEF
C
B
G
DVD/CD-ROM
RAID disk (ID 1)
System disk (ID 0)
A
K
L
J
Control panel
The following table describes the control panel shown in the previous figure.
File Gateway Server Control Panel
LetterDescriptionLetterDescription
APower/Sleep buttonGSystem ID LED (blue, a second system
ID LED is on the rear)
BNetwork port 2 activity LEDHSystem ID button (System ID LED
blinks when pressed)
CNetwork port 1 activity LEDISystem reset button
DPower/Sleep LEDJUSB 2.0 connector
ESystem status LEDKRecessed non-maskable interrupt
(NMI) button (need small tool to press)
H
I
12
FInternal drive activity LEDLVideo connector
File Gateway Server Rear Connections
Dual NIC Ethernet
adapter board
Power supplies
Primary power
supply on bottom
Slots not used
Serial A to F/C switch if needed
Mouse
Keyboard
RJ 45 to
serial B
1 Gig
Enet
Video
USB
1
2
The following figure shows the rear panel of the File Gateway server and the function of
each connection.
File Gateway Server Rear View
Product Recovery DVD
File Gateway Server Client
The procedures to recover your Avid ISIS File Gateway server is included in the appendix of
the Avid ISIS Setup Guide. The Product Recovery DVD is the same DVD used for the Avid
ISIS System Director.
The Product Recovery DVD restores the Avid specific Windows 2003 Storage Server
operating system and the hardware drivers for the SR2500 64-bit server. It does not restore
the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the
operating system recovery is complete.
File Gateway Server Client
A File Gateway uses a 1 Gb Ethernet connection to communicate with the Avid ISIS
architecture. The File Gateway server displays, creates, and delete files within the Avid ISIS
shared storage network system through the Windows operating system as shares that are
mapped to drive letters.
13
1 Avid ISIS Gateway Server Overview
Customer Responsibility
Before installing your Avid workgroup hardware, you are responsible for:
•Developing a floor plan for your hardware configuration. This includes the Avid
workgroup and attached clients.
•Preparing your site to meet all the proper power, environmental, and space requirements
for the Avid hardware and any attached Avid clients. To obtain site requirements for
your Avid clients, see the Knowledge Base on the Avid Web site (www.avid.com).
•Obtaining a rack for mounting Avid and Interplay products. For rack recommends, see
“Rack-Mounting the File Gateway Server” on page 17.
Choose a rack that has receptacles and plugs appropriate for the power requirements of the
n
hardware you are purchasing.
•Obtaining a display for accessing the File Gateway server through the network.
•Obtaining and running all cables between the Avid hardware and any attached clients
throughout your facility.
•Running all cables related to your LAN, and providing the proper network setup and
connections.
•Installing and configuring any Ethernet routers or bridges, not supplied with the Avid
workgroup, before the Avid representative begins your system installation.
•Installing appropriate Ethernet connections within the areas where Avid workgroup and
clients are being installed.
c
Avid is not responsible for installing or troubleshooting cables that you do not purchase
from Avid. Avid also does not provide network services for your in-house network and
strongly suggests you use a local service provider to install and set up network
connections. Avid does supply networking services for any Ethernet connections
between the Avid workgroup, its clients, and its servers.
Customer-Supplied Components
You need to supply the following components in Avid shared storage environments and
workgroups:
•Avid qualified or approved Gig-E Ethernet switch with 10-Gb ports
•Industry 19-inch standard rack
•Uninterruptible Power Supply (UPS) provided by customer
•A keyboard, video, and mouse switch (KVM)
14
Security Considerations
Security for the Avid hardware should be addressed during site planning. Planning and
implementing security for the hardware before installation would prevent you from
disrupting or moving the hardware and users at a later time.
If you have a secured network area for the Avid hardware, you might need to arrange
security clearance for the Avid administrators who access the hardware.
Supported Cabling
When planning your cable routes, make sure your cables cannot be damaged by traffic or
moving objects. Avid supports the following cable types and lengths when connecting Avid
components and workgroups.
If you need run your cables greater distances, call Avid Customer Support for supported
n
cable and accessory information. For cable connections, see the Avid Setup Guide for your
product.
Network Configuration
Network Configuration
All clients in the shared storage network are classified by zones, depending on how they
connect to the network. For more information on the supported File Gateway zones, see
“Zone 2 Client (Indirect Connect) Configuration” on page 20. The following list defines the
clients in each network layer by their zone classification:
Computer Names
A hostname must comply with RFC 952 standards. For more information, see “Naming
Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft
Support Knowledge Base.
Entries on the DNS Server
Make sure that you correct any errors in DNS entries for name to IP resolution. The Avid
network can become sluggish and unstable if there are incorrect entries in the DNS server
for any of the computers in the environment.
If your work environment includes Avid Interplay servers you might need to configure your
n
DNS server to support Reverse Lookups. Reverse Lookup is required for the Interplay
Framework.
15
1 Avid ISIS Gateway Server Overview
Computers with Multiple Network Interfaces
Computers that have multiple network interfaces in use must be entered in DNS so that all
IP addresses have the exact same hostname. The File Gateway should have separate and
unique DNS entries for each network port IP address.
If you have multiple network interfaces on a computer and one is not used, use the Device
Manager to disable the interface.
Configuring an Avid System
In an Avid ISIS environment, if your network extends outside of ISIS Zone 1 and Zone 2,
you must configure a Layer 3 switch/router to communicate between the two subnetworks.
16
2Connecting the ISIS Equipment
This chapter explains how to rackmount and connect the system hardware. To do this, a
system installation check list is provided to help you perform the installation in the correct
order. The installation check list continues past the information in this chapter and points
you to the correct area in this document or the Avid ISIS ReadMe file to continue the
installation.
Installing Rack-Mount Rails and Brackets
The Avid File Gateway server comes with rack-mounting rails. You should follow the
manufacturer’s installation instructions supplied with each component to correctly attach the
rails and brackets to the rack rails. For rack mouning instructions, search the Intel web site
for the “Basic Rail Kit Install Guide for Intel Server Chassis” on the www.Intel.com.
c
Before you start the procedures in this chapter, you should be familiar the previous
chapters in this document.
Rack-Mounting the File Gateway Server
The File Gateway server is placed into a rack for easy access to the cables, connectors, and
drives. The following list provides recommendations you should take into account prior to
rack-mounting Avid equipment:
•The heaviest equipment should go at the bottom of the rack, for example, the Avid ISIS
engine.
•Lighter equipment goes towards the middle and top of the rack, for example, File
Gateway server, a Keyboard, monitor, and mouse assembly (KMM), with Ethernet
switches at the top of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before mounting
the equipment in the rack.
•Avid recommends that you leave a 1U or .5U space between each piece of equipment
mounted in the racks. This allows for better airflow and cable access, and helps stop
vibration in any equipment being transferred to spaces above and below.
2 Connecting the ISIS Equipment
1 Gig
Ethernet ports
Mouse
Keyboa rdVideo
1
2
•Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This
allows for better airflow and lowers the possibility of dust or dirt being picked up by the
devices.
•For normal operation, you’ll need to maintain approximately 2 feet (0.6 meters) of open
space in front of and behind the rack. This allows free access to the components in the
rack for operating changes or adjustments. For service, you need approximately 3 feet
(1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind
the rack. This allows for the removal of any component that needs to be replaced.
For more information related to rack mounting a Avid ISIS system, see the Avid Products and
n
Network Site Preparation Guide online on the Avid Knowledge Base or the online file on
your Avid ISIS system DVD.
Connection Overview
Before you attempt to define the IP addressing for your File Gateway and configure the
static internal IP addresses, you should have a solid understanding of how the addresses are
assigned within the ISIS environment.
Your File Gateway server should be rack mounted with the both Ethernet ports connected to
the same subnet in the Zone 2 switch. The following figure shows the rear panel of the File
Gateway server and the connections used during the setup.
File Gateway Server Rear View
Connect Port 1 and Port 2 of the built-in Ethernet ports of the File Gateway to the Zone 2
switch using a CAT5 E, CAT6 cable or better.
The server setup is summarized as follows:
1. Configure the IP addresses for the File Gateway server.
18
The ghost image on the File Gateway servers does not set the IP addresses of the two
n
onboard network ports; the system is set for DHCP.
2. Load the File Gateway,
tTo install and configure the CIFS software, see “Configuring the Server for CIFS
Access” on page 27.
tTo install and configure FTP, use the Windows Creation Wizard. “Configuring the
Server for FTP Access” on page 37.
Supported Cabling
Avid supports the following cable types of Ethernet cables when connecting Zone 2 servers,
and clients to switches in the Avid workgroup environments. Also use these cable guidelines
when connecting your clients and workstations to the File Gateway server.
If you need run your cable greater distances, call Avid Customer Support for supported
n
cable and accessory information.
Supported Cables
Supported Cabling
Cable Connection
TypeFunction
Ethernet network cable,
CAT5e, CAT6, or CAT6a
Connects:
Ethernet Avid clients
System Directors and clients to
1 Gb ports on an ISS
Avid Interplay servers to shared
storage networks
Avid AirSpeed capture and
playback servers to shared
storage networks
Avid ISIS management port to
laptop
Connector Style and Maximum Cable
Length
RJ45 connector
100 Meters; If using CAT5e the cable must be
rated for 350 MHz for maximum length.
The minimum GigE cable length for Avid network
products is 6 feet or 2 meter.
19
2 Connecting the ISIS Equipment
Zone 2 Client (Indirect Connect) Configuration
A Zone 2 (indirect connect) configuration consists of group of clients connected to an
Ethernet switch with a 10-Gb port connected to an ISS located in the engine. Both Ethernet
ports on the File Gateway server connect to one subnet via the Zone 2 switch using a 1-Gb
port. CIFS and FTP clients can also use 10BaseT and 100BaseT connections.
Connecting the File Gateway server to the Zone 2 switch allows the CIFS and FTP traffic to
n
completely bypass the ISIS client traffic. If the File Gateway server is directly connected as a
Zone 1 client, then CIFS, FTP, and ISIS traffic all goes through ISIS, effectively doubling the
ISIS bandwidth usage.
The following Zone configuration diagram shows CIFS and FTP clients is Zone 1, Zone 2,
Zone 3, and Zone 4. Although all zones are supported, Avid recommends you do not connect
CIFS or FTP clients in Zone 1, as they would unnecessarily utilize bandwidth that the ISIS
clients would need.
20
Zone 2 Client (Indirect Connect) Configuration
Zone 4
Zone 3
Zone 2
File Gateway server
in Zone 2
1 GB ethernet
ISIS client
in Zone 2
VLAN 30
Switch
Ethernet
CIFS or FTP client
in Zone 3
Ethernet
CIFS or FTP client
in Zone 4
VLAN 10VLAN 20
Chassis
interconnect
10 GB ethernet
ISS
ISS
ISSISS
Engine
Engine
Zone 1
ISIS client
in Zone 1
1 GB ethernet
External
switch
Intel Pro 1000
MT/PT board
1 GB ethernet
to VLAN 10 or 20
Ethernet
to VLAN 10 or 20
CIFS or FTP client
in Zone 2
CIFS or FTP client
in Zone 1
Intel Pro 1000
MT/PT board
1 GB ethernet
Avid ISIS File Gateway Zone 2 Network Configuration
21
2 Connecting the ISIS Equipment
Setting Up Separate Network Traffic
The File Gateway server uses the built-in Ethernet ports on the back of the server. Each port
is dedicated to specific network traffic. Avid recommends you rename these ports so they
can be easily identified as: ISIS Traffic and CIFS_FTP Traffic. Both these network ports
should get static IP addresses (no DHCP). The ISIS Traffic port requires a setting change.
Rename and configure the File Gateway server ports as described in the following
procedure.
The following procedure describes how to configure a server on the Avid ISIS shared
storage network for dedicated ISIS and CIFS_FTP Traffic. Both server network ports are
connected to the Zone 2 switch.
To setup separate network traffic:
1. Right-click My Network Places and select Properties.
The following Network Connections window opens.
22
2. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration #2 port
connection and select Rename.
3. Rename the connection to CIFS_FTP Traffic.
4. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration port connection
and select Rename.
5. Rename the connection to ISIS Traffic.
Zone 2 Client (Indirect Connect) Configuration
6. Right-click the ISIS Traffic connection and select Properties.
7. Deselect “File and Printer Sharing for Microsoft Networks.”
8. Click OK to save the change and close the Properties dialog box.
9. Right-click the CIFS_FTP Traffic connection and select Properties.
10. Verify that “File and Printer Sharing for Microsoft Networks” is selected for the
CIFS_FTP Traffic connection.
23
2 Connecting the ISIS Equipment
CIFS and FTP Traffic
The CIFS and FTP Ethernet port on the File Gateway server needs a:
•Default gateway
•Primary network port (top of binding order)
•Unique DNS hostname
•Name (example FileGW-cifs.avid-lab.com)
•IP address (172.20.115.12 used in the following example)
24
ISIS Traffic
The ISIS Ethernet port on the File Gateway server needs a:
•No default gateway
•Unique DNS hostname
•Name (example FileGW-isis.avid-lab.com)
•IP address (172.20.115.13 used in the following example)
Zone 2 Client (Indirect Connect) Configuration
25
2 Connecting the ISIS Equipment
26
3Configuring the Server for CIFS Access
This chapter describes how to configure the File Gateway for a using Common Internet File
System (CIFS) and other Avid ISIS shared storage hardware and contains the following
sections:
•CIFS Server Software
•Creating Windows Users and User Groups on the File Gateway Server
•Adding Users and Listing Workspaces in the CIFS Configuration File
•Mapping Network Workspaces on CIFS Clients
CIFS Server Software
The File Gateway server uses the Ethernet ports on the back of the server. Each port is
dedicated to specific network traffic. Avid recommends you rename these ports so they can
be easily identified as: ISIS Traffic and CIFS_FTP Traffic. The ISIS Traffic port also
requires a setting change. You must first setup your File Gateway in your Avid ISIS network
before installing the software. Instructions on Renaming the network ports are describe in
“Setting Up Separate Network Traffic” on page 22.
Many Windows critical updates have already been applied in the image on the Avid ISIS File
Gateway server. Do not turn on automatic updates. Manually apply only the updates that
have been approved by Avid. For approved Windows updates, access the Knowledge Base at
www.avid.com/securityupdate and review the Microsoft Security Bulletin Addendum
document.
The Client Manager software is a must on the File Gateway server and should be installed
before the File Gateway server software. When the File Gateway server software is installed,
the installer automatically removes the Client Manager entry from the Start > Programs >
Startup menu.
Do not start the Client Manager while the File Gateway server software is running. If you
need to access the Client Manager remember to Exit the application when you are finished.
The default File Gateway server password is set to is-admin.
n
3 Configuring the Server for CIFS Access
Loading the Client and CIFS Software
To load the Avid ISIS software:
1. Insert the Avid ISIS DVD into the System Director DVD drive.
The DVD automatically starts and opens a dialog box opens.
28
2. Click the Install Products button.
The Install Products dialog box opens.
CIFS Server Software
3. Click the Windows Client button in the Install Products dialog box.
A Setup Wizard opens.
You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD
6. Once the installation is complete, click close.
7. Restart the File Gateway.
Whenever the File Gateway server is restarted the Client Manager software does not
n
automatically restart. This is not the typical Client Manager software behavior. This change
in behavior is set in the ISIS File Gateway software (AvidUnityISISFileGatewayx64).
29
3 Configuring the Server for CIFS Access
Checking The File Gateway Service
After loading the Avid ISIS File Gateway software the AvidUnityISISFileGateway is
automatically started when you restart the File Gateway server. There is no need to access
the service but if you want to check or change the state of the service, do the following.
To Start and Stop your CIFS service:
1. Right-click on My Computer and select Manage.
The Computer Management Window opens.
2. Select Device Manager.
The Device Manager opens.
3. Click in Services in the left pane and right-click AvidUnityISISFileGateway in the right
pane and select Start or Stop.
30
Client Manager Preference
Workspace
panel
Connections
list
Preferences
Setting up the Client Manager for separate ISIS and CIFS_FTP Traffic.
Whenever the File Gateway server is restarted the Client Manager software does not
n
automatically restart. This is not the typical Client Manager software behavior. This change
in behavior is set in the ISIS File Gateway software (AvidUnityISISFileGatewayx64).
To set the Client Manager preferences:
1. Load the client software as explained in “Loading the Client and CIFS Software” on
page 28.
2. Start Client Manager, click the Client Manager icon in the Windows taskbar of select
Start > All Programs > AvidUnityISIS > ClientManager.
The ISIS Client Manager opens.
CIFS Server Software
3. Click the Preferences button and the Client Manager Preferences Window opens.
31
3 Configuring the Server for CIFS Access
4. Click Network and deselect the CIFS_FTP Traffic port.
32
Only the Ethernet ports designated for ISIS traffic must be checked. Uncheck the other
n
network ports.
5. Click Apply.
6. Close the Client Manager Window.
When the Client Manager is running, an icon appears in the Windows system tray. The
Client manager software cannot be running on the File Gateway server. You must Exit
the application.
7. Right-click the Client Manager icon in the Windows taskbar and select Exit.
Creating Windows Users and User Groups on the File Gateway Server
Creating Windows Users and User Groups on the
File Gateway Server
You must add Windows users and user groups to the Avid ISIS File Gateway server using the
standard Windows 2003 operating System process. The following procedures are provided
to help with that process, but for details on creating user and group accounts on the File
Gateway server, right-click on the Local Users and Groups folder in the left pane of the
Computer Management window and select Help.
To create a local user account:
1. Right-click on My Computer and select Manage.
The Computer Management Window opens.
2. Expand the “Local Users and Groups” folder in the left pane.
3. Click Users.
4. Click Action > New User.
5. Type the appropriate information in the dialog box.
6. Select or clear the appropriate check boxes:
-User must change password at next logon
-User cannot change password
-Password never expires
-Account is disabled
7. Click Create, and then click Close.
To create a local group:
1. Right-click on My Computer and select Manage.
The Computer Management Window opens.
2. Expand the “Local Users and Groups” folder in the left pane.
3. .Click Groups.
4. Click Action > New Group from the menu bar.
5. In Group name, type a name for the new group.
6. In Description, type a description of the new group
7. To add one or more members to the new group, click Add.
33
3 Configuring the Server for CIFS Access
8. In the Select Users, Computers, or Groups dialog box, under “Enter the object names to
select,” type the name of the user account or group account that you want to add, and
then click OK.
9. In the New Group dialog box, click Create, and then click Close.
Adding Users and Listing Workspaces in the CIFS
Configuration File
Locate the sample Avid ISISI File Gateway server sample config.txt file installed with the
CIFS server software and edit the text file with the path for the workspace to be shared.
To edit the CIFS server configuration file:
1. Navigate to the CIFS configuration text file in the following location:
2. Open the configFileSample.txt with Windows Notepad.
3. Edit the file by adding the path of the ISIS System Director and workspace name on the
corporate domain, for example \\System_Director_name\workspace_name.
34
4. Type the name of the workspace you want to be displayed to the client.
5. Type one or more user names and access privileges to the path using the following
format:
-r — read
-rw — read and change
-a — read, change, and full control
Omitting the privilege letters r (read), rw (read/change), and a (read/change/full control) is
n
the same as specifying all privileges. To give access to all the users listed on the File
Gateway server, type the user “everyone” in the configFile.
For example, to mount the Avid workspace “videos” and displayed the shared
workspace as “clips” and give users access to joe (read/write), fred (all access), and
mary (read-only) type the following:
\\SystemDirectorName\videos clips joe=rw fred mary=r
Setting the CIFS Bandwidth
6. Type a number between 40 and 100 at the end of the text file, to indicate the bandwidth
speed you want available to the clients.
Your configuration file should look similar to the following:
When the pound sign (#) is in the front of the statement in the configuration file, that
n
statement is ignored. When you edit the sample configuration file, remember to removed the
pound sign (#) in front of the configuration statements you want to use in the text file.
7. Click File > Save As.
8. In the Save As Window, name the file configFile.txt and save it in the same location as
the configFileSample.txt file and click OK.
The file is read immediately and you do not need to restart the File Gateway server.
9. Click File > Exit.
Setting the CIFS Bandwidth
The default bandwidth for the File Gateway server when configured for CIFS is 60MB/s.
The File Gateway server is an ISIS client and all the CIFS users are clients of the CIFS
server. You can define the File Gateway server bandwidth from 40 MB/s to 100 MB/s in the
CIFS configuration text file.
35
3 Configuring the Server for CIFS Access
Mapping Network Workspaces on CIFS Clients
CIFS clients should map network workspaces to their system for a convenient shortcut to the
workspace. You can map multiple workspace.
To map a workspace to a CIFS client (Windows):
1. Click Start > Run on the CIFS client.
2. In the Open text box, type the path of the workspace on the cooperate domain, for
example \\FileGateway_server_name\shared_workspace_name and click OK.
3. In the Windows Explorer window that opens, click the Tools menu and select “Map
Network Drive.”
To map a workspace to a CIFS client (Macintosh):
1. In the Apple menu, click Go > Connect to Server.
2. In the Open text box, type the path of the workspace on the cooperate domain, for
example cifs://FileGateway_server_name/shared_workspace_name and click Connect.
3. In the Windows Explorer window that opens, click the Tools menu and select “Map
Network Drive.”
36
4Configuring the Server for FTP Access
This chapter describes how to configure the File Gateway server to share Avid ISIS
workspaces network client using File Transfer Protocol (FTP). The FTP functionary is done
through Microsoft’s Internet Information Services (IIS) and the FTP Service.
Setup the FTP Server
The File Gateway server uses the Ethernet ports on the back of the server. Each port is
dedicated to specific network traffic. Avid recommends you rename these ports so they can
be easily identified as: ISIS Traffic and CIFS_FTP Traffic. The ISIS Traffic port also
requires a setting change. You must first setup your File Gateway in your Avid ISIS network
before installing the software. Instructions on Renaming the network ports are describe in
“Setting Up Separate Network Traffic” on page 22.
When installing Avid ISIS File Gateway and client software on the Windows 64-bit server,
make sure you are up-to-date with your Windows critical updates. Many Windows critical
updates have already been applied in the image on the Avid ISIS File Gateway server. Do not
turn on automatic updates. Manually apply only the updates that have been approved by
Avid. For approved Windows updates, access the Knowledge Base at
www.avid.com/securityupdate and review the Microsoft Security Bulletin Addendum
document.
The default File Gateway server password is set to is-admin.
n
The Client Manager software provides driver information for the File Gateway server and is
installed before using the Windows FTP Site Creation wizard to create the FTP site on the
File Gateway server. The Client Manager can run in the background if you are only using the
File Gateway as an FTP server. If you are using the File Gateway as both a CIFS and FTP
server, the CIFS installer automatically removes the Client Manager entry from the Start >
Program > Startup menu.
4 Configuring the Server for FTP Access
FTP clients
Autenticate as:
- User1
- User2
ISIS User:
- FTPuser
ISIS System
File Gateway
FTP Users
Windows Users:
- FTPuser (for workspace access to ISIS)
- User1
- User2
- Workspace 2
FPTuser, Read (R) access
ISIS Workspaces
- Workspace 1
FPTuser, Read and Write (R + W)
- Workspace 2
Read (R) access granted to “FTPuser”
FTP Virtual Directories:
- Workspace 1
Read and Write (R + W) access granted to “FTPuser”
FTP Protocol
“FTPuser” Password must
match on the ISIS
and File Gatway servers
Example permissions that
“FTPuser” has for each
workspace
Setup the System Director for FTP clients:
1. Create Mirrored or RAID workspaces on the System Director to be used for FTP access.
2. Create an ISIS user (for example, “ftpuser”) and grant that user Read or Read/Write
access to the targeted FTP workspaces according to the access levels needed.
You cannot use a blank password for the “ftpuser” account.
n
3. Create the same username and password as the ISIS user (“ftpuser”) in the Windows
User Accounts on the File Gateway server, see “Creating Windows Users and User
Groups on the File Gateway Server” on page 48. This is necessary for the Virtual
Workspace configuration in a later in the Chapter.
4. Create additional User Accounts on the File Gateway server, or the Active Directory
Domain Server if this system is in a domain, for FTP client users in order to authenticate
and be granted FTP access to the FTP server. Do not use the same user (“ftpuser”),
which is used specifically for the Virtual Workspace access, for FTP client user
accounts, see “Creating Windows Users and User Groups on the File Gateway Server”
on page 48.
The following block diagram represents who FTP users access workspaces through the
File Gateway to the ISIS.
38
FTP Server Software
Load the ISIS client software, configure the network traffic, and then create the FTP site
using the Windows operating system.
Loading the Client Software
To load the Avid ISIS software:
1. Insert the Avid ISIS DVD into the System Director DVD drive.
The DVD automatically starts and opens a dialog box opens.
FTP Server Software
39
4 Configuring the Server for FTP Access
2. Click the Install Products button.
The Install Products dialog box opens.
3. Click the Windows Client button in the Install Products dialog box.
A Setup Wizard opens.
You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD
4. Follow the instructions in the Setup Wizard when the File Location window opens.
5. Once the installation is complete, click close.
6. Restart the File Gateway.
FTP Site Creation
The following procedure describes how to create an FTP site using the Windows FTP Site
Creation Wizard.
To share workspaces on the File Gateway server:
1. Open Windows Explorer and create a new folder on the root level of your D: drive on
the File Gateway server with the following name:
D:\ftproot
40
FTP Server Software
2. Within the ftproot folder, create folders for each of the ISIS workspaces to be used for
FTP access.
The name of the folders should be an exact match of the Alias names.
This setup is necessary in order to see the list of workspace folders on the FTP server from a
n
browser without having to specify the folder name during initial connection via the browser.
3. Right-click My Computer and select Manage on the File Gateway server.
The Computer Management window opens.
4. In the left pane of the Computer Management window, click the plus sign (+) to expand
the Services and Applications > Internet Information Services (IIS) Manager > FTP
Sites menus.
5. Right-click on the “Default FTP Site” and select Stop from the menu.
6. Select the FTP Sites folder and select Action > New > FTP Site.
The FTP Site Creation Wizard opens.
41
4 Configuring the Server for FTP Access
7. Click Next.
The FTP Site Description opens.
42
8. Type a description in the Description text box to help the administrator identify the
workspace and click Next.
The IP Address and Port Settings window opens.
9. Enter the IP address for the CIFS_FTP Traffic network connection you renamed earlier
(see “Setting Up Separate Network Traffic” on page 22).
You can get the IP address by right-clicking on the CIFS_FTP Network Connection and
n
selecting Status in the Support tab. The IP address will be listed in the “Enter the IP address
to uses from the FTP site” menu.
10. Accept the default TCP port value of 21 and click Next.
FTP Server Software
The FTP User Isolation window opens.
43
4 Configuring the Server for FTP Access
11. Accept the default setting and click Next.
The FTP Site Home Directory window opens.
12. Type the folder name and path you created on the File Gateway D: drive in the Path text
box (for example, d:\ftproot) and click Next.
44
The FTP Site Security Credentials window opens.
FTP Server Software
13. Select the permissions to grant to FTP users (for example: Read only or Read and Write)
and click Next to complete the wizard.
14. Click Finish.
The FTP Site Creation Wizard finishes and the newly created FTP site folder is
displayed in the Services and Applications > Internet Information Services (IIS)
Manager > FTP Sites > virtual_name in the Computer Management window.
15. Right-click the newly created FTP site folder and select Properties.
16. Click the Security Accounts tab and deselect the “Allow anonymous connections”
checkbox.
17. Click Yes to continue in the message dialog box, and click Apply.
18. Click OK to close the Properties Dialog box.
19. Right-click the new FTP site and verify the site is started or select Start if not already
started.
20. Close the Computer Management window.
45
4 Configuring the Server for FTP Access
Creating Virtual Workspaces
To create multiple virtual workspaces:
1. Right-click My Computer and select Manage on the File Gateway server
The Computer Management window opens.
2. In the left pane of the Computer Management window, click the plus sign (+) to expand
the Services and Applications > Internet Information Services (IIS) Manager > FTP
Sites > Virtual_name.
3. Select the Virtua l FTP Sites folder and select Action > New > Virtual Directory.
The Virtual Directory Creation Wizard opens.
4. Click Next.
The Virtual Directory Alias window opens.
For consistency and ease, Avid recommends that the workspace name and alias name match.
n
5. Enter the Alias name of the workspace and click Next. For example: workspace_name.
46
The FTP Site Content Directory window opens.
FTP Server Software
6. Type the network path to the workspace in the Path text box (for example, \\virtual
system director name\workspace name) and click Next.
The FTP Site Security Credentials window opens.
7. Deselect the checkbox and enter the User Name and Password used to access the File
Gateway server and click Next.
This is where you must enter the matching File Gateway server username and ISIS username
n
for proper workspace authentication and access between the two servers.
47
4 Configuring the Server for FTP Access
8. Re-enter the password when prompted and click OK.
9. The Virtual Directory Access Permissions window is displayed. Select to allow Read
and Write permissions and click Next.
10. Click Finish.
The Virtual Directory Creation wizard completes and the newly created Virtual
Directory is displayed in the Computer Management window under Services and
Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name
> workspace_name.
11. Repeat these steps to create multiple workspaces.
Creating Windows Users and User Groups on the
File Gateway Server
You must add Windows users and user groups to the Avid ISIS File Gateway server using the
standard Windows 2003 operating System process. The following procedures are provided
to help with that process, but for details on creating user and group accounts on the File
Gateway server, right-click on the Local Users and Groups folder in the left pane of the
Computer Management window and select Help.
48
FTP Client Accessing a Workspace
To create a local user account:
1. Right-click on My Computer and select Manage.
The Computer Management Window opens.
2. Expand the “Local Users and Groups” folder in the left pane.
3. Click Users.
4. Click Action > New User.
5. Type the appropriate information in the dialog box.
6. Select or clear the appropriate check boxes:
-User must change password at next logon
-User cannot change password
-Password never expires
-Account is disabled
7. Click Create, and then click Close.
To create a local group:
1. Right-click on My Computer and select Manage.
The Computer Management Window opens.
2. Expand the “Local Users and Groups” folder in the left pane.
3. .Click Groups.
4. Click Action > New Group from the menu bar.
5. In Group name, type a name for the new group.
6. In Description, type a description of the new group
7. To add one or more members to the new group, click Add.
8. In the Select Users, Computers, or Groups dialog box, under “Enter the object names to
select,” type the name of the user account or group account that you want to add, and
then click OK.
9. In the New Group dialog box, click Create, and then click Close.
FTP Client Accessing a Workspace
After setting up the File Gateway server with an FTP Site, you can use any Windows or
Macintosh system on the corporate network as an FTP client to upload or access files on the
workspace you have shared.
49
4 Configuring the Server for FTP Access
Windows and Macintosh FTP clients are able to exercise all basic FTP functionality and
FTP file transfers on an ISIS workspace via command line interface and Internet Browsers.
FTP Client Accessing a Shared Workspace Using a Command Line
After setting up the File Gateway server, you can use any Windows or Macintosh system on
the corporate network as an FTP client to upload or access files on the workspace you have
shared.
The Windows 2003 Storage Server operating system used in the Avid ISIS File Gateway
n
server, does not support the FTP Resume and FTP ReGet commands.
To access a workspace from a client (Windows):
1. Start your Windows system on the corporate network.
2. Click Start > Run.
3. Type “ftp FTP_FileGatewayServer_Name” in the Open text box.
The Command Prompt window opens.
4. Provide your authentication details (the Windows username and password created on
the File Gateway server).
ls
or
dir
5. Type
cd \workspace_name
Type
Type Help at the ftp> prompt for a list of FTP commands.
n
To access a workspace from a client (Macintosh):
1. Start your Macintosh system on the corporate network.
2. Open the Terminal window.
3. Type “ftp FTP_FileGatewayServer_Name” in the Open text box.
4. Provide your authentication details (the Windows username and password created on
the File Gateway server).
ls
5. Type
Type
Type Help at the ftp> prompt for a list of FTP commands. FTP clients with Mac® OS 10.4.11
n
and earlier operating systems do not support the FTP command “Preserve” which allows
the FTP client to retrieve or get a file by preserving the modification time.
or
cd /workspace_name
(to list the contents of the shared workspace.
(to change directories).
dir
(to list the contents of the shared workspace).
(to change directories).
50
FTP Client Accessing a Workspace
FTP Client Accessing a Workspace Using Your Browser
After setting up the File Gateway server, you can use any Windows or Macintosh system on
the corporate network as an FTP client to upload or access files on the workspace you have
shared.
To access a shared workspace from a client:
1. Start your Windows or Macintosh system on the corporate network.
2. Start your browser application.
3. Type “ftp FTP_FileGatewayServer_Name” in the Address bar text box.
4. Provide your authentication details (the Windows username and password created on
the File Gateway server).
The following syntax can also be used in the browser address field.
5. Browse to your workspace folder and drag-and-drop the files into and out of, the
browser window.
Any functionality available via the browser is also limited by the browsers capability.
For example, on Safari and Firefox: even if the FTP user has been granted the 'write'
access; Write options do not work, such as Delete, rename, create file/folder, move files
on the FTP workspace. This is a browser limitation.
51
4 Configuring the Server for FTP Access
52
ADimensions and Weights
The Avid ISIS File Gateway server is rack-mountable in any standard 19-inch video racks
using either NEMA or EIA mounting-hole layouts.
Dimensions and Weight Specifications
The following table provides the dimensions and weight of the Avid ISIS hardware and the
optional rack components. Make sure the surfaces where you place the equipment can
accommodate the equipment’s size and weight.
Component Dimensions and Weight
ComponentHeightWidthDepthWeight
File Gateway server3.45 in (88 mm) (2U) 16.9 in (423 mm)26.46 in (672 mm)51 lb (23.2 kg)
Electrical Specifications
The following table shows the electrical specifications for all the Avid hardware. Make sure
your site meets these specifications.
There are three load balancing power supplies in the engine. When powered up, they share
n
the load between all three supplies for a total of 1200W.
Electrical Specifications
Watts
ComponentVoltageFrequency
File Gateway server115 or 230 V ac50 to 60 Hz700 W2400 BTU/hr.
(Maximum)BTUs
A Dimensions and Weights
Environmental Specifications
The following table provides information on operating and storage temperature, and
humidity specifications for the Avid hardware components. Make sure your environment
meets the narrowest range of specifications in the table.
Environmental Specifications
Component
File Gateway
server
Operating
Temperature
32°F to 122°F
(0°C to 50°C)
Operating
Humidity
10% to 80%
non-condensing
Storage
Temperature
–40°F to 158°F
(–40°C to 70°C)
Storage
Humidity
5% to 95%
non-condensing
54
BSafety and Regulatory Information
This document contains safety and regulatory information for Avid hardware.
•Warnings and Cautions
•FCC Notice
•Canadian Notice (Avis Canadien)
•LED Safety Notices
•European Union Declaration of Conformity
•Disposal of Waste Equipment by Users in the European Union
•Australia and New Zealand EMC Regulations
•Taiwan EMC Regulations
Warnings and Cautions
c
c
c
c
c
c
Never install equipment if it appears damaged.
Disconnect the power cord before servicing unit.
Only perform the services explicitly described in this document. For services or
procedures not outlined in this document, speak with authorized Avid service
personnel.
Follow all warnings and cautions in the procedures.
Operate the device within its marked electrical ratings and product usage instructions.
If you need to replace a battery in an Avid hardware unit, be sure to use the correct
battery type. There might be a risk of explosion if a battery is replaced by an incorrect
type. Dispose of used batteries according to the manufacturer's instructions.
B Safety and Regulatory Information
FCC Notice
Part 15 of the Federal Communication Commission Rules and Regulations has established
Radio Frequency (RF) emission limits to provide an interference free radio frequency
spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at
personal expense.
Modifications
The FCC requires the user to be notified that any changes or modifications made to Avid
hardware that are not expressly approved by Avid Technology may void the user’s authority
to operate the equipment.
Cables
Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
56
LED Safety Notices
LED Safety Notices
Avid hardware might contain LED or Laser devices for communication use. These devices
are compliant with the requirements for Class 1 LED and Laser Products and are safe in the
intended use. In normal operation the output of these laser devices does not exceed the
exposure limit of the eye and cannot cause harm.
Standard to which conformity is declared: (Class 1 Eye safe per requirements of
IEC 60825-1 / CDRH)
European Union Declaration of Conformity
Declaration of conformity
Konformitätserklärung
Déclaration de conformité
Declaración de Confomidad
Verklaring de overeenstemming
Dichiarazione di conformità
We/Wir/Nous/WIJ/Noi:
Avid Technology
75 Network Drive
Burlington, MA, 01803 USA
European Contact: Nearest Avid Sales and Service Office or
Avid Technology International B.V.
Sandyford Industrial Estate
Unit 38, Carmanhall Road
Dublin 18, Ireland
57
B Safety and Regulatory Information
declare under our sole responsibility that the product,
erklären, in alleniniger Verantwortung,daß dieses Produkt,
déclarons sous notre seule responsabilité que le produit,
declaramos, bajo nuestra sola responsabilidad, que el producto,
verklaren onder onze verantwoordelijkheid, dat het product,
dichiariamo sotto nostra unica responsabilità, che il prodotto,
Product Name(s): ISIS 7000
Product Option(s): This declaration covers all options for the above product(s).
to which this declaration relates is in conformity with the following standard(s) or other normative documents.
auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt.
auquel se réfère cette déclaration est conforme à la (aux) norme(s) ou au(x) document(s) normatif(s).
al que se refiere esta declaración es conforme a la(s) norma(s) u otro(s) documento(s) normativo(s).
waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt.
a cui si riferisce questa dichiarazione è conforme alla/e seguente/i norma/o documento/i normativo/i.
The requirements of the European Council:
Safety: Directive 2006/95/EEC
UL 60950-1, 2nd edition
CAN/CSA-C22.2 No. 60950-1-07; 2007
IEC 60950-1, 2nd edition
EN 60950-1:2006
Gerrett Durling, VP of Engineering, Shared Services
Issued In Burlington MA, USA 2010
Disposal of Waste Equipment by Users in the European Union
Disposal of Waste Equipment by Users in the
European Union
This symbol on the product or its packaging indicates that this product must not be disposed
of with other waste. Instead, it is your responsibility to dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city recycling
office or the dealer from whom you purchased the product.
Australia and New Zealand EMC Regulations
Nigel Streatfield General Manager
Avid Technology (Australia)
Unit B
5 Skyline Place
French Forest NSW 2086
Australia
Phone: 61-2-8977-4800
Taiwan EMC Regulations
Taiwan EMC Regulations BSMI Class A EMC Warning
59
B Safety and Regulatory Information
Warning Statement
1. UV ray radiation
-Following statement or equivalent:
-Following marking or other equivalent marking:
2. Operator touchable area protection
Operation manual should have following statement and statement should be shown on
device, or put on similar sentence:
60
3. Heat-related hazards
Injury may result from high temperatures under normal operating conditions, causing:
-Burns due to contact with hot accessible parts
-Degradation of insulation and of safety-critical components
-Ignition of flammable liquids
Examples of measures to reduce risks include:
-Taking steps to avoid high temperature of accessible parts
-Avoiding temperatures above the ignition point of liquids
-Provision of marking to warn USERS where access to hot parts is unavoidable
High temperature warning marking — you may use the following high temperature
warning marking:
Taiwan EMC Regulations
4. Mechanical hazards
Injury may result from:
-Sharp edges and corners
-Moving parts which have the potential to cause injury
-Equipment instability
-Flying particles from imploding cathode ray tubes and exploding high pressure
lamps
Examples of measures to reduce risks include:
-Rounding of sharp edges and corners
-Guarding
-Provision of SAFETY INTERLOCKS
-Providing sufficient stability to free-standing equipment
-Selecting cathode ray tubes and high pressure lamps that are resistant to implosion
and explosion respectively
-Provision of markings to warn USERS where access is unavoidable
5. Radiation
Injury to USERS and to SERVICE PERSONS may result from some forms of radiation
emitted by equipment.
Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing
radiation, and high intensity visible and coherent light (lasers).
Examples of measures to reduce risks include:
-Limiting the energy level of potential radiation sources
-Screening radiation sources
-Provision of SAFETY INTERLOCKS
-Provision of markings to warn USERS where exposure to the radiation hazard is
unavoidable
6. Chemical hazards
Injury may result from contact with some chemicals or from inhalation of their vapours
and fumes.
61
B Safety and Regulatory Information
Examples of measures to reduce risks include:
-Avoiding the use of constructional and consumable materials likely to cause injury
by contact or inhalation during intended and normal conditions of use
-Avoiding conditions likely to cause leakage or vaporization
-Provision of markings to warn USERS about the hazards
7. Safety warning statement for equipment that is under hazardous voltages
8. Equipment with touch current exceeding 3.5 mA
One of the following labels, or a label with similar wording, shall be affixed adjacent to
the equipment AC MAINS SUPPLY connection:
9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports
for connection of multiple items of other telecommunications equipment shall not
create a hazard for USERS and TELECOMMUNICATIONS NETWORK
SERVICE PERSONS due to summation of TOUCH CURRENT
62
Taiwan EMC Regulations
10. Replaceable batteries
If an equipment is provided with a replaceable battery, and if replacement by an
incorrect type could result in an explosion (for example, with some lithium batteries),
the following applies:
-If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking
close to the battery or a statement in both the operating and the servicing
instructions
-If the battery is placed elsewhere in the equipment, there shall be a marking close to
the battery or a statement in the servicing instructions
The marking or statement shall include the following or similar text:
63
B Safety and Regulatory Information
11. Warning to service persons
Suitable markings shall be provided on the equipment or a statement shall be provided
in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where
both of the following conditions exist:
-Where a fuse is used in the neutral of single-phase equipment either permanently
connected or provided with a non-reversible plug
-Where, after operation of the fuse, parts of the equipment that remain energized
might represent a hazard during servicing
The following or similar wording is regarded as suitable:
64
Avid
75 Network Drive
Burlington, MA 01803-2756 USA
Technical Support (USA)
Visit the Online Support Center at
www.avid.com/support
Product Information
For company and product information,
visit us on the web at www.avid.com
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