Pinnacle Systems ISIS 7000 - 2.1.1 User Manual

Avid® ISIS
®
File Gateway Setup and User’s Guide
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 1040419. Other patents are pending.
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Copyright © 2010 Avid Technology, Inc. and its licensors. All rights reserved.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
©1993–1998 Altura Software, Inc.
The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
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© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid, Avid ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, Fastbreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaDock, MediaDock Shuttle, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch,RAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.
Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.
Avid ISIS File Gateway Setup and User’s Guide • 0130-30253-01 Rev. B • July 2010 • Created 7/30/10
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Contents

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 1 Avid ISIS Gateway Server Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
File Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
File Gateway Server Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
File Gateway Server Rear Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Product Recovery DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
File Gateway Server Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Customer Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Customer-Supplied Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Security Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2 Connecting the ISIS Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing Rack-Mount Rails and Brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rack-Mounting the File Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Zone 2 Client (Indirect Connect) Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up Separate Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CIFS and FTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ISIS Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3 Configuring the Server for CIFS Access . . . . . . . . . . . . . . . . . . . . . . . . . 27
CIFS Server Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading the Client and CIFS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Checking The File Gateway Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Client Manager Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating Windows Users and User Groups on the File Gateway Server. . . . . . . . . 33
Adding Users and Listing Workspaces in the CIFS Configuration File . . . . . . . . . . 34
Setting the CIFS Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Mapping Network Workspaces on CIFS Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 4 Configuring the Server for FTP Access . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setup the FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
FTP Server Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading the Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
FTP Site Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Creating Virtual Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Creating Windows Users and User Groups on the File Gateway Server. . . . . . . . . 48
FTP Client Accessing a Workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
FTP Client Accessing a Shared Workspace Using a Command Line. . . . . . . . 50
FTP Client Accessing a Workspace Using Your Browser . . . . . . . . . . . . . . . . . 51
Chapter A Dimensions and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Dimensions and Weight Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter B Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
European Union Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . . 59
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Taiwan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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Using This Guide
The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. The Avid ISIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations.
This document describes the features for all Avid ISIS shared storage networks. Therefore,
n
your system might not contain certain features that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows only), (Macintosh), or (Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Symbol or Convention Meaning or Action
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published:
- If the latest information for your Avid product is provided as printed release notes,
they are shipped with your application and are also available online.
- If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.
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Accessing the Online Documentation
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid ISIS installer DVD.
The documentation describes the features and hardware of all models. Therefore, your
n
system might not contain certain features and hardware that are covered in the documentation.
To access the online documentation from the installer DVD-ROM:
1. Insert the Avid ISIS installer DVD-ROM into the drive.
2. Navigate to the [DVD drive]:\.AvidUnityISISDocumentation folder, and double-click the PDF file for the document you want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).
9
10

1 Avid ISIS Gateway Server Overview

The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up ISIS client licences. This chapter provides an overview of the Avid ISIS File Gateway server.
®
The File Gateway is a 64-bit Intel Director. The System Director and File Gateway image must be from the Avid ISIS v2.1.1 release or later. That image has been modified to support both the File Gateway server and 64-bit System Director. If you have a 64-bit System Director you can re-image the System Director by running the latest product recovery DVD and install the File Gateway software to convert the System Director into a File Gateway.
The File Gateway software cannot be installed on the System Director. The File Gateway is a separate server that is attached to Zone 2 of your Avid ISIS system.
For an explanation of what you need to do to prepare your site for installation of a Avid ISIS
n
system, see the Avid Products and Network Site Preparation Guide on the Avid Knowledge Base or included in the documentation folder on the top level of the Avid ISIS installer DVD.
SR2500 server with the same image as the 64-bit System

File Gateway Server

The File Gateway server is 2U in size (see “File Gateway Server Front Panel” on page 12) and allows users to move files between their local system and Avid ISIS workspaces over the network using Common Internet File System (CIFS), File Transfer Protocol (FTP), or both. The File Gateway server does not store the files, these files are stored in the workspaces on the ISBs within the Avid ISIS engine.
Connect the File Gateway server as a Zone 2 client in the Avid ISIS environment. Both mirrored and RAID workspaces can be accessed. File Gateway server allows FTP clients to access Avid ISIS workspaces in a non real-time environment over a WAN/Internet. Avid provides no performance guarantees with Avid ISIS when using an FTP client.
The default File Gateway server password is set to is-admin.
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1 Avid ISIS Gateway Server Overview
The Avid ISIS System Directors, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid ISIS administrator.

File Gateway Server Front Panel

The following figure shows the front view and control panel of the File Gateway server.
File Gateway Server Front View
DEF
C
B
G
DVD/CD-ROM
RAID disk (ID 1)
System disk (ID 0)
A
K
L
J
Control panel
The following table describes the control panel shown in the previous figure.
File Gateway Server Control Panel
Letter Description Letter Description
A Power/Sleep button G System ID LED (blue, a second system
ID LED is on the rear)
B Network port 2 activity LED H System ID button (System ID LED
blinks when pressed)
C Network port 1 activity LED I System reset button
D Power/Sleep LED J USB 2.0 connector
E System status LED K Recessed non-maskable interrupt
(NMI) button (need small tool to press)
H
I
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F Internal drive activity LED L Video connector

File Gateway Server Rear Connections

Dual NIC Ethernet adapter board
Power supplies
Primary power supply on bottom
Slots not used
Serial A to F/C switch if needed
Mouse
Keyboard
RJ 45 to serial B
1 Gig Enet
Video
USB
1
2
The following figure shows the rear panel of the File Gateway server and the function of each connection.
File Gateway Server Rear View

Product Recovery DVD

File Gateway Server Client

The procedures to recover your Avid ISIS File Gateway server is included in the appendix of the Avid ISIS Setup Guide. The Product Recovery DVD is the same DVD used for the Avid ISIS System Director.
The Product Recovery DVD restores the Avid specific Windows 2003 Storage Server operating system and the hardware drivers for the SR2500 64-bit server. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete.
File Gateway Server Client
A File Gateway uses a 1 Gb Ethernet connection to communicate with the Avid ISIS architecture. The File Gateway server displays, creates, and delete files within the Avid ISIS shared storage network system through the Windows operating system as shares that are mapped to drive letters.
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1 Avid ISIS Gateway Server Overview

Customer Responsibility

Before installing your Avid workgroup hardware, you are responsible for:
Developing a floor plan for your hardware configuration. This includes the Avid workgroup and attached clients.
Preparing your site to meet all the proper power, environmental, and space requirements for the Avid hardware and any attached Avid clients. To obtain site requirements for your Avid clients, see the Knowledge Base on the Avid Web site (www.avid.com).
Obtaining a rack for mounting Avid and Interplay products. For rack recommends, see
“Rack-Mounting the File Gateway Server” on page 17.
Choose a rack that has receptacles and plugs appropriate for the power requirements of the
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hardware you are purchasing.
Obtaining a display for accessing the File Gateway server through the network.
Obtaining and running all cables between the Avid hardware and any attached clients throughout your facility.
Running all cables related to your LAN, and providing the proper network setup and connections.
Installing and configuring any Ethernet routers or bridges, not supplied with the Avid workgroup, before the Avid representative begins your system installation.
Installing appropriate Ethernet connections within the areas where Avid workgroup and clients are being installed.
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Avid is not responsible for installing or troubleshooting cables that you do not purchase from Avid. Avid also does not provide network services for your in-house network and strongly suggests you use a local service provider to install and set up network connections. Avid does supply networking services for any Ethernet connections between the Avid workgroup, its clients, and its servers.

Customer-Supplied Components

You need to supply the following components in Avid shared storage environments and workgroups:
Avid qualified or approved Gig-E Ethernet switch with 10-Gb ports
Industry 19-inch standard rack
Uninterruptible Power Supply (UPS) provided by customer
A keyboard, video, and mouse switch (KVM)
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Security Considerations

Security for the Avid hardware should be addressed during site planning. Planning and implementing security for the hardware before installation would prevent you from disrupting or moving the hardware and users at a later time.
If you have a secured network area for the Avid hardware, you might need to arrange security clearance for the Avid administrators who access the hardware.

Supported Cabling

When planning your cable routes, make sure your cables cannot be damaged by traffic or moving objects. Avid supports the following cable types and lengths when connecting Avid components and workgroups.
If you need run your cables greater distances, call Avid Customer Support for supported
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cable and accessory information. For cable connections, see the Avid Setup Guide for your product.

Network Configuration

Network Configuration
All clients in the shared storage network are classified by zones, depending on how they connect to the network. For more information on the supported File Gateway zones, see
“Zone 2 Client (Indirect Connect) Configuration” on page 20. The following list defines the
clients in each network layer by their zone classification:
Computer Names
A hostname must comply with RFC 952 standards. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge Base.
Entries on the DNS Server
Make sure that you correct any errors in DNS entries for name to IP resolution. The Avid network can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the environment.
If your work environment includes Avid Interplay servers you might need to configure your
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DNS server to support Reverse Lookups. Reverse Lookup is required for the Interplay Framework.
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1 Avid ISIS Gateway Server Overview
Computers with Multiple Network Interfaces
Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname. The File Gateway should have separate and unique DNS entries for each network port IP address.
If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface.
Configuring an Avid System
In an Avid ISIS environment, if your network extends outside of ISIS Zone 1 and Zone 2, you must configure a Layer 3 switch/router to communicate between the two subnetworks.
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2 Connecting the ISIS Equipment

This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the Avid ISIS ReadMe file to continue the installation.

Installing Rack-Mount Rails and Brackets

The Avid File Gateway server comes with rack-mounting rails. You should follow the manufacturer’s installation instructions supplied with each component to correctly attach the rails and brackets to the rack rails. For rack mouning instructions, search the Intel web site for the “Basic Rail Kit Install Guide for Intel Server Chassis” on the www.Intel.com.
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Before you start the procedures in this chapter, you should be familiar the previous chapters in this document.

Rack-Mounting the File Gateway Server

The File Gateway server is placed into a rack for easy access to the cables, connectors, and drives. The following list provides recommendations you should take into account prior to rack-mounting Avid equipment:
The heaviest equipment should go at the bottom of the rack, for example, the Avid ISIS engine.
Lighter equipment goes towards the middle and top of the rack, for example, File Gateway server, a Keyboard, monitor, and mouse assembly (KMM), with Ethernet switches at the top of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting the equipment in the rack.
Avid recommends that you leave a 1U or .5U space between each piece of equipment mounted in the racks. This allows for better airflow and cable access, and helps stop vibration in any equipment being transferred to spaces above and below.
2 Connecting the ISIS Equipment
1 Gig Ethernet ports
Mouse
Keyboa rd Video
1
2
Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices.
For normal operation, you’ll need to maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments. For service, you need approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack. This allows for the removal of any component that needs to be replaced.
For more information related to rack mounting a Avid ISIS system, see the Avid Products and
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Network Site Preparation Guide online on the Avid Knowledge Base or the online file on your Avid ISIS system DVD.

Connection Overview

Before you attempt to define the IP addressing for your File Gateway and configure the static internal IP addresses, you should have a solid understanding of how the addresses are assigned within the ISIS environment.
Your File Gateway server should be rack mounted with the both Ethernet ports connected to the same subnet in the Zone 2 switch. The following figure shows the rear panel of the File Gateway server and the connections used during the setup.
File Gateway Server Rear View
Connect Port 1 and Port 2 of the built-in Ethernet ports of the File Gateway to the Zone 2 switch using a CAT5 E, CAT6 cable or better.
The server setup is summarized as follows:
1. Configure the IP addresses for the File Gateway server.
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The ghost image on the File Gateway servers does not set the IP addresses of the two
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onboard network ports; the system is set for DHCP.
2. Load the File Gateway, t To install and configure the CIFS software, see “Configuring the Server for CIFS
Access” on page 27.
t To install and configure FTP, use the Windows Creation Wizard. “Configuring the
Server for FTP Access” on page 37.

Supported Cabling

Avid supports the following cable types of Ethernet cables when connecting Zone 2 servers, and clients to switches in the Avid workgroup environments. Also use these cable guidelines when connecting your clients and workstations to the File Gateway server.
If you need run your cable greater distances, call Avid Customer Support for supported
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cable and accessory information.
Supported Cables
Supported Cabling
Cable Connection Type Function
Ethernet network cable, CAT5e, CAT6, or CAT6a
Connects: Ethernet Avid clients System Directors and clients to
1 Gb ports on an ISS Avid Interplay servers to shared
storage networks Avid AirSpeed capture and
playback servers to shared storage networks
Avid ISIS management port to laptop
Connector Style and Maximum Cable Length
RJ45 connector 100 Meters; If using CAT5e the cable must be
rated for 350 MHz for maximum length. The minimum GigE cable length for Avid network
products is 6 feet or 2 meter.
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2 Connecting the ISIS Equipment

Zone 2 Client (Indirect Connect) Configuration

A Zone 2 (indirect connect) configuration consists of group of clients connected to an Ethernet switch with a 10-Gb port connected to an ISS located in the engine. Both Ethernet ports on the File Gateway server connect to one subnet via the Zone 2 switch using a 1-Gb port. CIFS and FTP clients can also use 10BaseT and 100BaseT connections.
Connecting the File Gateway server to the Zone 2 switch allows the CIFS and FTP traffic to
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completely bypass the ISIS client traffic. If the File Gateway server is directly connected as a Zone 1 client, then CIFS, FTP, and ISIS traffic all goes through ISIS, effectively doubling the ISIS bandwidth usage.
The following Zone configuration diagram shows CIFS and FTP clients is Zone 1, Zone 2, Zone 3, and Zone 4. Although all zones are supported, Avid recommends you do not connect CIFS or FTP clients in Zone 1, as they would unnecessarily utilize bandwidth that the ISIS clients would need.
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