Pinnacle Systems ISIS 5500 - 4.7 Setup Guide

Avid® ISIS® | 5500 - 5000

Setup Guide

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Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

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Avid ISIS | 5500 - 5000 Setup Guide • 0175-31141-00 Rev. C • June 2014• Created 6/4/14

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1 Avid ISIS | 5500 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

ISIS | 5500 Engine Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avid ISIS Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Data Drive LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Director Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Downloading and Installing the LSI MegaRAID Storage Manager Utility . . . . . 19

RAID Behavior in the Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Avid ISIS Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avid ISIS Shared Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Director and Switch 1 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Engine and Switch 10 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2 Installing the Avid ISIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installing Avid ISIS Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Attaching Inner Slide Rails to the Avid ISIS | 5500 . . . . . . . . . . . . . . . . . . . . . . . . . 30

Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Securing the Avid ISIS | 5500 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing the Dell Networking S25 and S4810 Switches in a Rack . . . . . . . . . . . . . 36

Installing the Dell Networking S60 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the Avid ISIS Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuration Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

System Director 1 Gb Ethernet Connections to the Switch. . . . . . . . . . . . . . . . . . . . . . . 43

Dell Networking Ethernet Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dell Networking S25 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

10 Gb Ethernet S25 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Stacking the Dell Networking S25 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . 51

Dell Networking S60 Switch Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

10 Gb Ethernet S60 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Stacking the Dell Networking S60 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Dell Networking S4810 Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Turning On the Avid ISIS | 5500 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 3 Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Virtual System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Activating the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . . . . . 66

Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Activating the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Connecting the Optional Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating an Active File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Checking or Changing the System Director IP Addresses. . . . . . . . . . . . . . . . . . . . 76

Accessing the Management Console From Any Computer . . . . . . . . . . . . . . . . . . . 77

Binding the Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Chapter 4 Avid ISIS Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

What You Need to Activate the ISIS Software License. . . . . . . . . . . . . . . . . . . . . . . . . . 82

License Activation Using an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

License Activation Without an Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Deactivating the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

License Requirement with Host Name Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 5 Configuring System Director Resiliency. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Connecting Dual System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Configuring a Second System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting IP Addresses for Crossover Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Stopping and Restarting the System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Chapter 6 Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Switch Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

System Director Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

On Site Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 7 Avid ISIS Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 107

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 8 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Replacing the ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Adding Optional Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Saving ISIS Metadata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Permanently Removing an ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 9 Optional Network Adapter Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

ISIS Engine Adapter Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Removing and Installing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Installing the Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Myricom 10 Gb Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Intel Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 10 Product Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Reinstalling the Windows Storage Server 2008 R2 Operating System . . . . . . . . . . . . 134

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . . . . . 135

Chapter A Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Appendix B Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Proposition 65 Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . 146

Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Using This Guide

The Avid® ISIS® | 5500 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value.

This document describes the features for all Avid ISIS shared storage networks. Therefore, your

system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Macintosh), or (Linux)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows Macintosh OS X or Linux.

items and keyboard sequences.

Symbol or Convention Meaning or Action

If You Need Help

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

www.avid.com/US/support.

www.avid.com/US/support. Online services are

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS | 5500 before you can access the PDF documentation.

You need to download and install Acrobat Reader on your Avid ISIS | 5500 before you can access

the PDF documentation.

To access the online documentation from the installer kit:

1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

Avid Training Services

1 Avid ISIS | 5500 Overview

The document describes features and hardware of the Avid ISIS | 5500. Depending on your configuration, your Avid ISIS might not contain certain features and hardware that are covered in the document. Information that applies to specific models is specified in that section. The term “Avid ISIS” is used when the information applies to all models.

Avid ISIS uses industry standard components to deliver high capacity, high performance collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine (Storage Server) functionality. The Avid ISIS | 5500 Engine can be configured as a standalone system that runs the System Director software. Each Avid ISIS Engine is comprised of 16 media storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant power and fans.

Up to 12 Engines are supported in the ISIS | 5500 network:

• With 2 TB media drives, the system delivers 384 TB of shared storage

• With 4 TB media drives, the system delivers 768 TB of shared storage

The first ISIS Engine provides System Director and Management Console functionality in addition to media storage. The Avid ISIS | 5500 network can support up to 90 Ethernet connected clients.

Avid ISIS ensures media protection and availability using the following techniques:

• Mirrored system drives are used for system operation and System Director metadata storage.

• A failed system drive can be replaced without interrupting the operation of the Avid ISIS.

• The 16 media storage drives are configured into three RAID 5 groups with one drive reserved as a global hot spare. If any of the RAID drives fail, the Avid ISIS automatically uses the spare drive to rebuild the RAID group. The failed drive can be removed and replaced with a new drive without interrupting the operation of the Avid ISIS.

Avid ISIS Hardware

The Avid ISIS Engine uses the Windows® Storage Server 2008 R2 operating system with Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software release are listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing data. The size of the data drives is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.

The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS

enclosure.

ISIS | 5500 Engine Models

Major differences between the Engines are listed below. Also review the information in

“Installation Considerations” on page 25.

• ISIS | 5500-64

-4TB drives

- Includes the Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

Avid ISIS Hardware

• ISIS | 5500-32

-2TB drives

- Includes the Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

• ISIS | 5500-16

-1TB drives

- Includes Myricom 10 Gb Ethernet adapter board

- (Optional) Quad Port 1 Gb Ethernet adapter board

Avid ISIS Front Panel

The Avid ISIS | 5500 comes with an Avid bezel that covers the front of the enclosure and can be locked to prevent unauthorized personnel from accessing the buttons and data drives. The following illustration shows the Avid ISIS enclosure with the front bezel installed.

Avid ISIS Hardware

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

Front of the Enclosure With Bezel

The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following illustration shows the front bezel removed.

Front of the Enclosure Without Bezel

Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.

Data Drives

Avid ISIS Hardware

Data Drive LED Functions

6 Gb SAS Expander — Data Drive LED Functions

Management Console

Drive State Blue LED Red LED

Messaging Comments

Online Inactive On solid Off No Special Status Healthy online drive,

no disk I/O

On-line Active Activity Off No Special Status Healthy online drive,

with disk I/O

Healthy Spare On solid Off No Special Status Healthy Global Hot Spare disk

Online Disk in a Degraded Set

On solid/ Activity

Fast flashing Error – Disk Performance

Degraded

Nothing needs to be done to these online drives, but failed drive should be replaced

Spare Rebuilding Activity Slow flashing Error – Disk Performance

Degraded – Rebuilding x%

Rebuild automatically occurs on drive failure by using Hot Spare disk

Data Rebuilding Activity Fast flashing Error – Disk Performance

Degraded – Rebuilding x%

Rebuild automatically occurs on drive failure by using Hot Spare disk

Consistency Check Activity Off Checking Raid Set – x% No user intervention required

Initializing Activity Off Initializing Raid Set – x% Happens on initial array

creation

Failed Data Disk On solid On solid Error – Disk Performance

Should replace disk

Degraded

Failed Spare Disk On solid On solid Missing Spare Should replace disk

Unused Disk On solid Off No Special Status No user intervention required

Non-Branded On solid Slow flashing Warning – Unapproved

Should replace disk spare disk attempting to be added as a hot spare

System Director Front Panel and LEDs

Control panel

BCA

GHDFE

The System Director has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view of the System Director control panel.

System Director Front View

Avid ISIS Hardware

The following table describes the System Director control panel.

System Director Control Panel

Letter Description Description

A Universal serial bus (USB) port USB 2.0 device port on the front of the system

supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.

B Halt or Non-maskable interrupt (NMI)

button

C System reset button Preforms a soft reset when pressed. Do not use this

The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software.

If the Halt/NMI button is pressed, the NMI

signal locks the system and the system must be restarted to clear the interrupt.

button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.

Avid ISIS Hardware

System Director Control Panel (Continued)

Letter Description Description

D Six green network activity LEDs Illuminates green when a good network connection is

established and blinks when there is network activity on the six built-in 1-Gb network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.

E Red System error LED Illuminates red when an error is detected with the

system (fan, power supply, temperature, voltage).

F System Drive activity LED Indicates drive activity from the onboard SATA

controller and blinks when either of the system drives is being accessed.

G System ID button When pressed it illuminates blue and also illuminates

an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.

H Power button Press to power on the enclosure. Power button

Drive Array and Slot Locations

For data integrity, three RAID 5 groups are created in the each Avid ISIS storage enclosure (Engine) using the 16 data drives with one drive reserved as a global hot spare. The global hot spare allows a degraded raid set to be quickly repaired if a drive fails. This results in continued access to your workspace data with no data loss during the failure and repair.

New installations are created using a common slot configuration. However, once a disk has failed, the initial layout changes and the default configuration no longer applies. The numbers assigned to the slots and the group numbers are not displayed in the ISIS software. These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.

The LSI MegaRAID Storage Manager is a RAID utility that you might be asked to use when

instructed to by Avid Customer Support. This utility is not automatically installed with your ISIS software installation. You must access the LSI Corporation site to download under LSI's terms and conditions. See “Downloading and Installing the LSI MegaRAID Storage Manager Utility”

on page 19 for instructions on downloading the LSI MegaRAID Storage Manager Utility.

illuminates green when the power is on.

Avid ISIS Hardware

Downloading and Installing the LSI MegaRAID Storage Manager Utility

The following drive configuration is created when the RAID groups are initially configured. Once a drive group has used the spare drive and a new spare is established, the following information no longer applies. The following RAID group configuration changed from the initial release. These changes have been incorporated into Engine shipments starting in September 2011.

6 Gb SAS Expander — Initial Data Drive Slot Locations and RAID Groups

Slot 1 – RAID Group 0 Slot 5 – RAID Group 0 Slot 9 – RAID Group 1 Slot 13 – RAID Group 2

Slot 2 – RAID Group 0 Slot 6 – RAID Group 1 Slot 10 – RAID Group 1 Slot 14 – RAID Group 2

Slot 3 – RAID Group 0 Slot 7 – RAID Group 1 Slot 11 – RAID Group 2 Slot 15 – RAID Group 2

Slot 4 – RAID Group 0 Slot 8 – RAID Group 1 Slot 12 – RAID Group 2 Slot 16 – Spare

Access the LSI website to download the utility.

To download the utility:

1. Go to www.lsi.com

2. Click Support >Find Help > Find Support Documents & Downloads by Product.

3. In the Search by keyword box enter 9260-4i. (This is the model of the Raid Controller installed in the ISIS | 5500 chassis.)

4. Expand Management Software and Tools.

5. Choose the Latest MegaRaid Storage Manager.

6. Accept the License Agreement.

7. Download the file to the local system.

To install the utility:

1. Extract the downloaded zip file.

2. Run the Setup.exe.

3. Accept the license agreement.

4. Accept the Customer Info default and click Next.

5. Accept the Destination folder default and click Next.

6. In the Setup Type window select Complete and click Next.

7. In the LDAP Logon Information window, choose No and click Next.

8. Click Finish.

The utility will be installed on your system. You can launch the utility from Start >

System drives

Top power connector

Bottom power connector

USB ports

Serial port ID LED (lit with ID button on front is pressed)

Intel Pro 1 Gb Ethernet ports

LSI MegaRAID controller

Myricom 10 Gb Ethernet port

Video port

Programs > MegaRAID Storage Manager.

RAID Behavior in the Engine

Once the three RAID groups have been created, any of the drives in the Engine can be swapped within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of each of the three RAID groups.

If a single drive fails, the Avid ISIS automatically starts a repair of the RAID group using the spare drive in the Engine.

Avid ISIS Rear Panel

The Avid ISIS rear panel provides access to the power supplies, system drives, video port, 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB connectors for the application key, and keyboard or mouse.

The following illustration shows the shipping configuration of the ISIS | 5500-32. The Quad Port

1 Gb Ethernet adapter board (not shown) is optional in the ISIS | 5500-16, ISIS | 5500-32 and ISIS | 5500-64. For instructions on installing the optional adapters boards, see “Optional

Network Adapter Boards” on page 128.

Avid ISIS Hardware

Avid ISIS | 5500-32 Rear Panel

Expansion Slots

There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots.

Supported Slot Configuration

PCI Slot Interface Description

Avid ISIS Hardware

2 PCI-E x16 10 Gb Ethernet

3 PCI-E x8 Internal LSI

4 PCI-E x8 Intel

1, 5, and 6 None These slots are not used. No optional adapter boards are

System Drives

There are two system drives accessible from the rear of the Avid ISIS enclosure. These two drives are mirrored and if a failure occurs on either one of the system drives, you can pull the failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS enclosure. As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS operations continue to run uninterrupted.

Myricom

controller board

board

RAID

4-Port Ethernet

The 10 Gb Ethernet Myricom board is installed in the second PCI-E x16 connector on the ISIS | 5500 Engine. This is a 10 Gb connection for configurations with multiple storage enclosures or for a single 10 Gb client in a direct connect configuration.

The LSI MegaRAID board is installed in the third PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander board using a SAS cable.

The Intel 4-port Ethernet board is installed in the forth PCI-E x8 connector. This is an option board for direct connect configuration, adding four more 1 Gb direct connect clients.

supported.

The drive carriers for the system drives are locked to prevent them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.

Power Supplies

There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS enclosure. All Avid ISIS operations continue to run uninterrupted.

Avid ISIS Shared Storage Systems

The Avid shared storage system uses an Avid ISIS to provide clients access to Avid ISIS workspaces (shared folders) over a 1 Gb Ethernet network (see

Clients with One or Two Switches” on page 24 Storage” on page 25

multiple Ethernet clients. However, each system must be on a separate network.

Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local drives. The Avid ISIS allows clients to mount up to 21 workspaces. Clients can then play, capture, and edit media on the workspaces using networking protocol optimized by Avid for real-time media transfer. Real-time media reads and writes are not possible unless the connected clients are running a qualified Avid editing application and have the Avid ISIS client software installed. See the Avid ISIS ReadMe for a list of supported Avid editing applications.

). You can have several ISIS systems at your site, each accommodating

and “Avid ISIS Infrastructure — with Optional

Avid ISIS Shared Storage Systems

“Avid ISIS Infrastructure —

When workspaces are mapped to drive letters, depending on the number of drives in the client

system, you can mount a maximum of 21 workspaces. You can mount more workspaces with UNC mounting.

Direct Connect Clients

The Avid ISIS | 5500 direct connect configuration provides access to shared workspaces by connecting up to nine clients directly into a single Avid ISIS Engine. The following illustrations show the Avid ISIS Engine rear panel with optional Quad Port 1 Gb Ethernet adapter board installed and the Myricom 10 Gb Ethernet board (shipped installed in the ISIS | 5500 Engines.) Depending if you have installed the optional Quad Port 1 Gb Ethernet adapter board, four or eight direct connect 1 Gb clients are available. The Myricom 10 Gb Ethernet board offers one 10 Gb direct connect client.

You cannot mix an Ethernet switch configuration and clients that are directly connected.

Avid ISIS Shared Storage Systems

Up to 4 clients

1 Gb Ethernet

Ethernet client

ISIS 5500

Ethernet client

Ether

net client

Up to 4 clients

1 Gb Ethernet

10 Gb Ethernet client

10 Gb Ethernet

Ethernet client

Ether

net client

Direct connect options include:

• The ISIS | 5500-64, ISIS | 5500-32 and ISIS | 5500-16 Engines both support up to eight 1 Gb clients directly connected to the built-in Intel Pro 1000 Ethernet ports and when using the optional Quad Port 1 Gb Ethernet adapter board. The built-in Intel Pro 1000 ports are the four outside ports (labeled 1, 3, 4, and 6). The Quad Port Ethernet boards are not labeled but are ports 8 to 11 from top to bottom.

• The Quad Port 1 Gb Ethernet adapter board does not ship installed in the ISIS | 5500-64, ISIS | 5500-32 or the ISIS | 5500-16 Engines. This optional board is only supported in single Engine direct connect configurations when you want 5 to 8, 1 Gb clients connected to the ISIS Engine.

The Quad Port 1 Gb Ethernet adapter board is option in the ISIS | 5500 Engines. For

instructions on installing the Ethernet adapter board, see “Optional Network Adapter Boards”

on page 128.

• The Myricom 10 Gb Ethernet board is shipped installed in the ISIS | 5500-64, ISIS | 5500-32 and the 5500-16 Engine. This board is the 10 Gb connection for configurations with multiple storage enclosures or for a single 10 Gb client in a direct connect configuration.

Avid ISIS | 5500 direct connect configurations do not support dual-link client connections or

Avid Interplay environments.

Avid ISIS Infrastructure — Direct Connect Clients

System Director and Switch 1 Gb Connections

1 Gb Ethernet

Ethernet client

ISIS 5500

Up to 90 clients

Ethernet switch

A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports (1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be configured as the System Director. Clients access workspaces on the System Director through the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS continues to operate. Clients can continue to access workspaces through the switch even when only one Ethernet port is connected to the System Director. This is not an approved configuration, but a safeguard if the other Ethernet connections are lost. If you stack the two switches, you can connect up to 90 1 Gb Ethernet clients. For instructions on setting up this configuration, see

Avid ISIS Infrastructure — Clients with One or Two Switches

“System Director 1 Gb Ethernet Connections to the Switch” on page 43.

Avid ISIS Shared Storage Systems

Engine and Switch 10 Gb Connections

A 10 Gb connection between your Engine and switch allows you setup the switch and clients a greater distance away from the Avid ISIS system. You can use the 10 Gb port in the Engine for a single or multiple Engine configuration. When using multiple Engines, you must use the 10 Gb connection in the System Director and Engines to the switch. When using a single Engine, that Engine must be configured as the System Director and can use either the 1 Gb ports or 10 Gb port to connect to the switch.The stacked switch configuration allows you to connect up to 90 1 Gb Ethernet clients (see

Ethernet S60 Switch Connections” on page 54

“10 Gb Ethernet S25 Switch Connections” on page 47 and “10 Gb

Avid ISIS Infrastructure — with Optional Storage

Avid ISIS

ISIS 5500

Up to 90 clients

Ethernet switch

Ethernet client

Optional storage enclosures

10 Gb Ethernet

Avid ISIS

Installation Considerations

To set up an Avid ISIS environment you need:

• An Avid ISIS Engine

• Avid ISIS software

If using System Director Resiliency, the software license or an Application Key must be installed

on both the Active and Standby System Directors.

• Several Avid ISIS Ethernet client connection options are listed as follows. See the Avid ISIS ReadMe for the latest list of qualified Ethernet switches.

- Up to five clients (including the 10 Gb client) can connect directly into the Intel Pro

network ports (1, 3, 4, and 6) on the rear of the System Director (see

“System Director and Switch 1 Gb Connections” on page 24).

Clients” on page 22

- Up to nine clients can connect directly to a single Engine configuration when using the

built-in Intel Pro network ports and when the optional Quad Port 1 Gb Ethernet adapter is installed (ports 8, 9, 10, and 11).

- Up to 20, 1 Gb Ethernet clients are supported on the Dell Networking S25 Ethernet

switch using four 1 Gb connections to the System Director. This is nonblocking gigabit Ethernet switch (see

“Direct Connect

Installation Considerations

- Up to 24, 1 Gb Ethernet clients are supported on the Dell Networking S25 Ethernet

switch using a 10 Gb connection to the System Director (see “Engine and Switch 10 Gb

Connections” on page 24

- Up to 44, 1 Gb Ethernet clients are supported on the Dell Networking S60 Ethernet

switch using four 1 Gb connections to the System Director.

- Up to 47, 1 Gb Ethernet clients are supported on the Dell Networking S4810 Ethernet

switch using a 10 Gb connection to the System Director.

- Up to 48, 1 Gb Ethernet clients are supported on the Dell Networking S60 Ethernet

switch using a 10 Gb connection to the System Director.

- Up to 44, 1 Gb Ethernet clients are supported across two stacked Dell Networking S25

Ethernet switches using four 1 Gb connections to the System Director. (20 clients in the first Dell Networking S25 switch, 24 on the second). These switches are stacked using a 12 Gb stacking connection.

- Up to 48, 1 Gb Ethernet clients are supported across two stacked Dell Networking S25

Ethernet switches using a 10 Gb connection to the System Director. (24 clients in the first Dell Networking S24 switch, 24 on the second, two ports unused). These two switches are stacked using a 12 Gb stacking connection.

- Up to 90, 1 Gb Ethernet clients are supported with the Dell Networking S4810, Cisco

4900, and Cisco 4948 Ethernet switches.

The Avid ISIS supports additional storage enclosures. When expanding with an Avid ISIS storage consider the following:

• The spare drive in each enclosure can only repair failures that occur in that same enclosure. You cannot repair a bad drive in one Avid ISIS System Director enclosure with the spare drive that is located in a second Avid ISIS enclosure. However, you can move the spare drive in the second enclosure to an open slot in the first enclosure and it becomes a spare for the new enclosure.

• You cannot mix drives of different capacities (4TB, 2 TB and 1 TB) in the same ISIS | 5500 Engine.

• You can mix 1 TB, 2 TB and 4 TB Engines in the same Storage Group, but all the Engines will be limited to the capacity of the smallest Engine in the Storage Group.

• Once a disk has been added to the data set it must not be moved between Avid ISIS enclosures. Doing so corrupts the data on that disk.

2 Installing the Avid ISIS System

This chapter describes how to install an Avid ISIS and the Ethernet switches to create an ISIS shared storage system. The system can be standalone or connected to an in-house network. However, if you have multiple systems, each one must be on a separate network.

Avid ISIS Hardware

The Avid ISIS ships with six on-board 1 Gb Ethernet ports. The Avid ISIS has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see

The Windows Product Key Certificate of Authenticity is attached to the top of the Engine.

The standard Avid ISIS components:

• Data drives — Each Engine has sixteen, 1 TB (ISIS | 5500-16) or 2 TB (ISIS | 5500-32) or 4TB (ISIS | 5500-64) externally accessible, data drives.

• System drives — The Avid ISIS uses two externally accessible, mirrored system drives for the operating system and application software.

• Ethernet switch — An Ethernet switch is needed when connecting more than four clients (except when up to 8 clients are connected in a “Direct Connect” configuration.

“Electrical” on page 137.

• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple Engines.

• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS | 5500 clients.

Keep the shipping boxes that come with your Avid ISIS hardware. You might need to repackage

and ship the components in the future.

Installing Avid ISIS Hardware in a Rack

The Avid ISIS | 5500 is designed for 19-inch (483-mm) racks and require three EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

Installing Avid ISIS Hardware in a Rack

The Avid ISIS | 5500 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS Engine and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the Engine with the inner rails attached into the outer rails. Secure the Avid ISIS Engine in the rack so it does not slide forward.

The Avid ISIS is designed to be installed horizontally in a rack. Installing the Avid ISIS on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

Rack-mount Requirements

Positioning the Avid ISIS Engine in the Rack

The following information helps you decide where to install the Avid ISIS in the rack.

To position the Avid ISIS in the rack enclosure:

t Select a position in the rack where the Avid ISIS is at the proper baseline position.

Positioning the Avid ISIS | 5500

Installing Avid ISIS Hardware in a Rack

3U1 3/4 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

Rack mounting rail hole spacing

1 3/4 in

EIA rack unit

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails.

Rack mounting rail

Avid ISIS 5000

Avid ISIS 5000 front panel mounting holes

Outer slide rail bracket assembly

Baseline position is between two 1/2inch holes.

To separate the slide rails:

1. Slide the slide rail completely open.

2. Press the spring clip on the inner slide rail as shown in the illustration.

The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail.

Separating the Slide Rails

3. Pull and separate the two halves.

Installing Avid ISIS Hardware in a Rack

4. Repeat these steps to separate the second slide rail.

Attaching Inner Slide Rails to the Avid ISIS | 5500

Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5500.

To attach the inner slide rails:

1. Position the inner slide rail against the side of the Engine so that the screw holes are toward the rear of the Engine, and front of the slide rail fits over the tab at the front of the Engine.

2. Secure the inner slide rail to the Engine with two of the small screws.

You might find more screws in the rail kit than is needed, and described in this procedure.

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the Engine.

Attaching the Outer Rails to a Square-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 29 “Attaching the Outer Rails to a Round-Hole Rack” on page 33.

), perform the following procedure. If your mounting rails have round holes, see

Installing Avid ISIS Hardware in a Rack

To attach the outer slide rails to the rack with square holes:

1. Align the outer slide rail bracket assembly with the front rack-mounding holes.

You should have someone helping you hold the slide rails level while you are positioning them in

the rack.

2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.

Installing Avid ISIS Hardware in a Rack

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

3. Push the outer rail towards the outside of the rack, to secure the outer rail in place

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Adjust the outer slide rail bracket assembly to the rear mounting rail.

5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

Round hole adapter

Outer slide rail bracket assembly

Bracket assembly tabs

6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Attaching the Outer Rails to a Round-Hole Rack

Installing Avid ISIS Hardware in a Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 29

), perform the following procedure. If your mounting rails have round holes, you first

need to clip on the round hole adapter.

To attach the outer slide rails to the rack with round holes:

1. Locate the four round hole adapters (which ship in the accessory kit's plastic bag, not in the rack mount kit box) and position the adapter on the end of the outer slide rail bracket assembly as shown in the following illustration.

Attaching the Round Hole Adapter to the Bracket Assembly

Installing Avid ISIS Hardware in a Rack

2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration.

Positioning the Round Hole Adapter

3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail.

You should have someone helping you hold the slide rails level while you are positioning them in

the rack.

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, into the bracket. If the rack holes are different size, you need to supply your own screws

Installing Avid ISIS Hardware in a Rack

Securing the Outer Slide Rail to the Rack-Mounting Rail

5. Adjust the outer slide rail bracket assembly to the rear mounting rail.

6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Securing the Avid ISIS | 5500 in a Rack

You should have someone helping you lift the Avid ISIS | 5500 while you are positioning it into the slide rails.

To secure the Avid ISIS Engine to the rack enclosure:

1. Lift and position the Avid ISIS Engine so that the inner slide rails (secured to the Avid ISIS Engine) are align with the outer slide rails secured to the rack.

2. Push the front of the Avid ISIS | 5500 flush against the front mounting rail. The holes in the Avid ISIS Engine front panel align with the holes in the front mounting rail.

3. From the front of the rack enclosure, insert the large screws through the Avid ISIS | 5500 and front mounting rail, and tighten.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing Avid ISIS Hardware in a Rack

Rack enclosure front mounting rail

1 of 4 screws

Front Panel Screws

Installing the Dell Networking S25 and S4810 Switches in a Rack

Make sure you have at least 1U of rack space available prior to installing. The illustrations in this section show the Dell Networking S25N switch, but the Dell Networking S25P and Dell Networking S4810 switches are rack-mounted in the same way.

You should have someone helping you lift the switch while you are positioning it into the rack.

To secure the Dell Networking switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

Alarm

XFP

STACK ID

XFP26

P28

S5 0-01-GE-24

Installing Avid ISIS Hardware in a Rack

P28

XFP26

XFP25

Ala

STA

CK ID

S50-01-GE-24V

2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.

4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing the Dell Networking S60 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.

You should have someone helping you lift the switch while you are positioning it into the rack.

Installing Avid ISIS Hardware in a Rack

View from rear

Power Supply

Screws

Front

Rack-mount brackets

Rack-mount bracket

To secure the Dell Networking switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in the

4. From the front of the rack enclosure, secure the switch to the rack with the large screws

You can use your own rack hardware if your rack has square holes or unique fasteners.

switch bracket align with the holes in the front mounting rails.

included with the switch.

Installing the Avid ISIS Drives

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

To install a drive in the Avid ISIS:

1. Locate the data drives that came with your Avid ISIS.

2. Select one drive.

3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.

4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the Engine.

When you are installing drives in the Avid ISIS, begin the installation at the bottom of a column

of drives. Make sure the first drive you install is level and flat as you insert it into the Engine.

Installing the Avid ISIS Drives

Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the Engine, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.

5. Slide the drive into the open drive slot in the Avid ISIS Engine until it stops. Approximately 1/2 inch of the drive carrier should be outside the Engine.

6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS. You’ll hear a click when the drive is fully seated and the handle latches in place.

7. Repeat steps 2 to 6 for the remaining drives.

Connecting a Keyboard, Monitor, and Mouse

An industry standard USB keyboard, USB mouse and VGA monitor are use to access the Avid ISIS. When installed in a rack with several servers an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instruction supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.

Connecting a Keyboard, Monitor, and Mouse

There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is typically

used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the Engine.

To connect a keyboard, monitor, and mouse to the Avid ISIS:

1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack.

You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid.

Do not place the monitor on top of the Avid ISIS.

2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS. Secure the connector with the thumbscrews on the connector. For exact locations

“Avid ISIS Rear Panel” on page 20.

see

3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.

If you do not have a USB splitter cable, plug your keyboard and mouse cables directly into the USB ports on the rear of the Avid ISIS | 5500.

4. Insert the other end of the USB splitter cable into a USB connector on the back of the Avid ISIS | 5500.

Connecting Power Cords

Top power connector

Bottom power connector

Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6

Myricom 10 Gb Ethernet port

USB ports

To connect the power cords to the Avid ISIS | 5500:

1. Plug two power cords into the back of the Engine and then plug the other ends into power outlets.

Avid ISIS Power Connections

Connecting Power Cords

2. Plug two power cords into the back of the network switch and then plug the other ends into power outlets.

The LEDs on the front of the switch light and the fan can be heard.

Your network switch might not have a Power switch and might be powered on when you plug the

power cords into a power outlet.

3. Plug the KVM switch power cord into a power outlet.

Configuration Considerations

The Avid ISIS | 5500 can be configured in the following ways:

Connecting Clients Directly to the System Director

For cable specifications, see “Supported Cabling” on page 138.

• A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections; see

the Switch” on page 43

“System Director 1 Gb Ethernet Connections to

• One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection; see

Ethernet S25 Switch Connections” on page 47

• Stacked switches support up to 88 Ethernet clients and up to six Engines. If you are stacking the Dell Networking S25 switch, you need the 12-Gb stacking modules and cable. You need the 24-Gb stacking modules and cable when stacking the Dell Networking S60 switch. The Avid ISIS | 5500 connects to stacked switches using the 10 Gb Ethernet connection; see

“Stacking the Dell Networking S25 Switches” on page 50 and “Stacking the Dell Networking S60 Switches” on page 57

“10 Gb

Connecting Clients Directly to the System Director

You can connect up to eight clients, each on a separate subnet, directly into the Avid ISIS | 5500. The Intel Pro network port on the ISIS | 5500 and the client network port must be configured with different IP addresses on the same subnet. The IP addresses on the Avid ISIS | 5500 are configured using the Network Configuration Tool. The client IP address are configured on each client in the Network Connection Properties window.

You cannot mix direct connect clients and switch configurations.

System Director 1 Gb Ethernet Connections to the Switch

1 Gb Ethernet connections

To connect clients directly to the Avid ISIS | 5500:

1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

System Director 1 Gb Ethernet Connections to the Switch

2. Plug the other ends of the Ethernet cables into the network port of each of your four clients.

3. Configure the four ports using the Network Configuration Tool when loading the software;

“Loading the Software” on page 67.

see

The following instructions describe how to connect the Avid ISIS | 5500 to an Ethernet switch using the 1 Gb Ethernet ports.

To install the Ethernet switch:

1. Your Ethernet switch should be rackmounted as previously described. Leave adequate room at the front for cables and at the back for air circulation.

2. Locate four Category 5E, 6, or 6A Ethernet cable.

System Director 1 Gb Ethernet Connections to the Switch

1 Gb Ethernet connections

3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS | 5500. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

When using optional Engines, you must use the 10 Gb Ethernet connection.

4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back of the Ethernet switch.

Dell Networking Ethernet Switches

2212223

Console

Avid ISIS 5000

Up to 20 clients, ports 5 - 24

1 Gb Ethernet connections

Attaching the Four Ethernet Cables to the Ethernet Switch

5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded in the Dell Networking switches. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

All Dell Networking switches shipped from Avid include a switch configuration file that supports

the 1 Gb, 10 Gb, and stacking configurations documented in this guide. For valid switch configurations, see “Avid ISIS Shared Storage Systems” on page 22. If cascading your switches, you must configure the switches on your own. Cascaded switch configurations are not documented or included in the Avid switch configuration.

Dell Networking Ethernet Switches

The Ethernet switch should be mounted directly above or below the Avid ISIS. There is adequate space to run and connect Ethernet cables to the front of the switch. For a list of currently supported Ethernet switches, see the latest Avid ISIS ReadMe.

Avid recommends you make your network connections between the switch and the Avid ISIS Engine before loading the software. The software installation automatically searches for connections and helps with the network configuration.

The following sections described the optional module installation for the supported Dell Networking switches:

• “Dell Networking S25 Switch Modules” on page 46

• “Dell Networking S60 Switch Modules” on page 53

• “Dell Networking S4810 Port Configuration” on page 58

Dell Networking S4810 switches do not support optional modules for stacking.Each port of the

S4810 can be configured for 1Gb or 10 Gb connections.

Dell Networking S25 Switch Modules

The Dell Networking S25 switch has two expansion slots in the back of the switch, into which you can insert either 10 Gb Ethernet module or 12 Gb stacking modules. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS | 5500 Engine and the switch. The 12 Gb module is for stacking two Dell Networking switches, one module is needed in each switch. Modules are ordered separately and can install in either slot on the back of the Dell Networking switch. The Dell Networking S25 switches support up to four Engines with two 10 Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a stacked switches.

Dell Networking Ethernet Switches

All Dell Networking switches shipped from Avid with a switch configuration file that supports the switch configurations documented in this guide. Avid recommends you install optional switch modules before you power on the switch for the first time. The appropriate switch configuration is read during power-up. If you install or remove switch modules after power on, and have not changed the Avid switch configuration, the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see the Avid Network and Switch Guide included in the software kit.

The Dell Networking S25 Ethernet switch has been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Dell Networking switch see the Avid Network and Switch Guide included in the Documentation folder of the software kit.

The Dell Networking S25N and S25P (fiber) switches have the same design configuration. All the setup and configuration information in this guide applies to both models, the only difference is the S25P uses 1 Gb optical ports in place of 1 Gb Ethernet ports. The S25N offers four shared 1 Gb SPF optical ports, when these four ports are used (21 – 24), the Ethernet ports with the same port numbers are disabled. For more information, see the manufacturers documentation.

Dell Networking Ethernet Switches

XFP25

XFP26

Ethernet 1 Gb Ports

LEDs

Alarm

XFP27

XFP28

SFP Ports (21-24)

Status Panel

Shared Ports (21-24)

Stack ID Indicator

LED

P2827XFP26

XFP25

Alarm

STACK ID

RJ-45 Console Port

S25-01-GE-24V

Link/Active Indicator LEDs

(SFP Ports 21-24)

Dell Networking S25N Switch — Front

Avid has also qualified the following optical adapters to be used in the Dell Networking S24P optical (fibre) switch:

• Macintosh clients have been qualified with the Small Tree PEG1F single port or PEG2F dual port optical adapters in the slot 2 of a Macintosh Pro Nehalem system (2.66 GHz or

2.93 GHz)

10 Gb Ethernet S25 Switch Connections

• Windows clients have been qualified with the 1 Gb Intel® Pro 1000 PT or PF Ethernet adapter.

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 20 clients using the S25 switch, see

Dell Networking S25 Switches” on page 50

The cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS | 5500 to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the back of the switch.

2. Removed the left blank faceplate cover on the back of the switch by removing the two screws that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

“Stacking the

Dell Networking Ethernet Switches

Dell Networking S25 Switch — Module Installation

4. Secure the module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the switch.

6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch.

Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port

7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

Dell Networking Ethernet Switches

10 Gb Ethernet LC to LC connection

Second Engine

Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see “Supported Cabling” on page 138.

9. Connect the other end of the cable to the 10 Gb port on the rear Engine.

ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable

10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

If connecting a third or four Engine configuration, install a second 10 Gb module in the Dell Networking Switch; see

“Dell Networking S25 Switch Modules” on page 46.

Dell Networking Ethernet Switches

10 Gb Ethernet LC to LC connection

Second Engine

Fourth Engine

Third Engine

Four Engines to a Single Switch

11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

All Dell Networking switches shipped from Avid include a switch configuration file that supports

the 1 Gb, 10 Gb, and stacking configurations documented in this guide. For valid switch configurations, see “Avid ISIS Shared Storage Systems” on page 22.

Stacking the Dell Networking S25 Switches

Avid supports stacking two Dell Networking S25 switches. The expansion slots in the Dell Networking switches allow you to stack similar switches together into a single virtual switch. When two Dell Networking S25 switches are stacked, you have the capability of connecting up to the 48, 1 Gb clients. The stacking modules are ordered separately and install in the back of the Dell Networking switch.

The Dell Networking stacking modules use a 12 Gb connection between the two S25 switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Dell Networking switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP connectors to connect the cables to the switch.

If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either

switch.

Dell Networking Ethernet Switches

To stack Dell Networking S25 switches:

1. Install a 12 Gb stacking module into the right slot of the Dell Networking switch, similar to the process described in “Dell Networking S25 Switch Modules” on page 46

2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module.

3. Insert the stacking module into the open slot where the blank cover was removed.

4. Secure the stacking module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 on the right slot of the second switch.

6. Connect the stacking cable from one stacking port on the top switch to one stacking port on the bottom switch.

Either one of the ports on the stacking module can be used to connect the stacking module to the

other.

Dell Networking S25 Switch — Stacking Module Configuration

The Avid default Dell Networking switch configuration automatically detects whether modules

are installed or not. You do not need to modify your switch configuration for the addition of the 12 Gb or stacking modules.

7. Plug-in the two power cord to power on your switch.

The Avid switch configuration file automatically detects the 12 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Connecting Multiple Engines to the Stacked Switch

The Avid ISIS Engine System Director lets you expand your storage capacity by adding an additional Engine to the Avid ISIS.

Dell Networking Ethernet Switches

LC to LC connections

Second Engine

To connect the Avid ISIS Engine to the designated Avid ISIS System Director:

1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director Ethernet switch.

Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port.

5. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.

Avid ISIS Connection to Two S25 Switches

7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports

Optional Engines can be connected to any 10 Gb port on the switch, although, the following

illustration suggest balancing the load across the two 10 Gb modules.

on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

Dell Networking Ethernet Switches

LC to LC connections

Fourth Engine

Third Engine

Second Engine

Four Engines to a Stacked S25 Switch

8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and

Switch Guide included in the Documentation folder of the software kit.

All Dell Networking switches shipped from Avid include a switch configuration file that supports

the 1-Gb and 10 Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Shared Storage Systems” on page 22.

9. Install the Avid ISIS | 5500 Engine software; see “Software Installation” on page 66.

Dell Networking S60 Switch Modules

The Dell Networking switch has two expansion slots: one in the front and one in the back of the switch. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS Engine and the switch. The 24 Gb module is for stacking two Dell Networking switches, one module is needed in each switch. Modules are ordered separately and can install in either the front or rear slot of the Dell Networking S60 switch. The Dell Networking S60 switches support a up to four Engines with two 10 Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a stacked switches.

power on, and have not changed the Avid switch configuration, the Avid configuration

Ethernet Ports

SFP Ports

Optional Module

Management ports

Stack ID

Alarm LEDs

automatically adjust to the changes. If you have modified the switch configuration in any way, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

The Dell Networking S60 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Dell Networking switch see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Dell Networking S60 Switch — Rear

10 Gb Ethernet S60 Switch Connections

Dell Networking Ethernet Switches

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 44 clients using the S60 switch, see

Dell Networking S60 Switches” on page 57

The cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the front of the switch.

2. Removed the rear blank faceplate cover on the back of the switch by removing the screw that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

“Stacking the

Dell Networking Ethernet Switches

Front

Rear

Dell Networking S60 Switch — Module Installation

4. Secure the module in the switch with the captive thumb screw.

5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch.

6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the switch.

Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port

7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

Dell Networking Ethernet Switches

10 Gb Ethernet LC to LC connection

Second Engine

8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see “Supported Cabling” on page 138.

9. Connect the other end of the cable to the 10 Gb port on the rear Engine.

ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable

10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the front of the S60 switch and the other end to the 10 Gb port on the Avid ISIS Engine.

If connecting a third or fourth Engine, install a second 10 Gb module in the front of the Dell Networking S60 Switch; see

All Dell Networking switches shipped from Avid include a switch configuration file that supports

the 1-Gb, 10 Gb, and 24 Gb stacking switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Shared Storage Systems” on page 22.

“Dell Networking S60 Switch Modules” on page 53.

Stacking the Dell Networking S60 Switches

Avid supports stacking two Dell Networking S60 switches. The expansion slots in the Dell Networking switches allow you to stack similar switches together into a single virtual switch. When two Dell Networking S60 switches are stacked you have the capability of connecting up to 88 1 Gb clients. The stacking modules are ordered separately and install in either the front or back slot of the Dell Networking S60 switch.

The Dell Networking S60 stacking modules use a 24 Gb connection between the two switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Dell Networking switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP+ connectors to connect the cables to the switch.

If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either

switch.

Install a 24 Gb stacking module into the front left slot of the Dell Networking S60 switch, similar to the process described in

To stack Dell Networking S60 switches:

1. Removed the back blank cover on the front of the Dell Networking S60 switch.

“10 Gb Ethernet S60 Switch Connections” on page 54.

Dell Networking Ethernet Switches

2. Insert the stacking module into the open slot where the blank cover was removed.

3. Secure the stacking module in the switch with the captive thumb screw.

4. Repeat steps 1, 2, and 4 on the front slot of the second switch.

5. Connect the stacking cable from the stacking port on the top switch to the stacking port on the bottom switch.

Dell Networking S60 Switch — Stacking Module Configuration

The Avid default Dell Networking S60 switch configuration automatically detects whether

modules are installed or not. You do not need to modify your switch configuration for the addition of the 24 Gb or stacking modules.

6. Plug-in the two power cord to power on your switch.

Connecting Multiple Engines to the Stacked Switch

1753 9 11 13 191715 21 23 25 312927 33 35 37 434139 45 47

0642 8 10 12 181614 20 22 24 302826 32 34 36 424038 44 46

The Avid switch configuration file automatically detects the 24 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Dell Networking S4810 Port Configuration

Avid ships the Dell Networking S4810 switch pre-configured for an Avid ISIS | 5500 environment. This configuration has specific requirements on where the Engines and clients need to be connected. The S4810 switch contains 48 dual-speed 1/10 Gb (SFP+) ports as well as four 40 Gb QSFP+ uplinks. The S4810 switch ports are numbered as shown in the following illustration. Engines and clients connect as follows:

• Avid ISIS | 5500 Engines connect via 10 Gb to ports 0 – 5 (these six ports are configured for 10 Gb connections and require 10 Gb transceivers)

• Client connect to ports 6 – 47 (these 42 ports are configured for 1 Gb connections and require 1 Gb transceivers)

The Dell Networking S4810 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Dell Networking switch see Avid Network and Switch Guide included in the Documentation folder of the software kit.

Connecting Multiple Engines to the Stacked Switch

Avid ISIS lets you expand your storage capacity by adding an additional Engines to the System Director.

To connect the an Engine to the designated System Director:

1. Mount the optional Engine in a rack directly above or below System Director Ethernet switch.

Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.

Connecting Multiple Engines to the Stacked Switch

10 Gb Ethernet LC to LC connection

Second Engine

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Dell Networking switch. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.

Avid ISIS Connection to Two Switches

7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.

Optional Engines can be connected to any 10 Gb port on the switch, although, the following

illustration suggest balancing the load across the two 10 Gb modules.

Four Engines to a Stacked Switch

10 Gb Ethernet LC to LC connection

Fourth Engine

Third Engine

Second Engine

10 Gb Ethernet LC to LC connection

Fourth Engine

Third Engine

Second Engine

Sixth Engine

Fifth Engine

Connecting Multiple Engines to the Stacked Switch

Engines are connected to ports 0 through 5. You must use an SFP+ transceiver for 10 Gb

connections.

Six Engines to a Dell Networking S4810 Switch

8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and

Switch Guide included in the Documentation folder of the software kit.

All Dell Networking switches shipped from Avid include a switch configuration file that supports

the 1-Gb and 10 Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Shared Storage Systems” on page 22.

9. Install the Avid ISIS | 5500 Engine software, see “Software Installation” on page 66.

Connecting to an In-House Network

To allow the clients in your ISIS system to use other network services, you can connect the system to your in-house Ethernet local area network (LAN). However, if you have multiple ISIS systems, each one must be on a separate network.

You need to modify the Avid default configuration in the Avid ISIS switch to add your corporate network to the Avid ISIS environment; see the Avid Network and Switch Guide included in the Documentation folder of the software kit. Once you re-configure the Avid switch use a 1 Gb Ethernet cable in one of the 1 Gb ports to connect Avid ISIS environment to the corporate network.

Connecting to an In-House Network

Avid does not install, configure, or troubleshoot in-house LANs. If you are having trouble with your LAN, consult your Information Services department or your network vendor.

When you are connecting the Avid ISIS to an in-house network, make sure you use only Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause performance problems.

Connect the Avid ISIS to an in-house network using the Ethernet switch. Using the built-in Ethernet ports on the Avid ISIS can cause an increase in login time for all the attached Ethernet clients.

To connect your switch to the house network:

1. You can do one of the following:

t If you are using the Dell Networking S25 switch, attach the Ethernet cable coming from

the house network to port 24 on the switch and see Avid Network and Switch Guide included in the Documentation folder of the software kit. If you are not using the Dell Networking S25 switch, your network administrator needs to configure a port on the port for your house network.

Turning On the Avid ISIS | 5500 Hardware

t If you are not using an Ethernet switch, attach the Ethernet cable coming from the house

network to one of the two built-in unused Ethernet ports (2 or 5) on the back of the Avid ISIS | 5500. For an exact location see “Avid ISIS Power Connections” on page 41 of these two ports is not prohibited and can be used for remote administration. It is the responsibility of your house network administrator to configure.

Ethernet ports 2 or 5 on the back of the Avid ISIS | 5500 do not support the bandwidth needed for

editing clients. Ports 2 and 5 are used for System Director Resiliency; see “Configuring System

Director Resiliency” on page 88.

Turning On the Avid ISIS | 5500 Hardware

When you turn on the power to your Avid ISIS | 5500 hardware, you must do it in the following order so that Avid ISIS | 5500 will see all of its connected components.

To turn on the power for each component:

1. The Ethernet switch does not have a power switch. It turns on when you plug the power cord into a power outlet.

2. Turn on the power switch for the KVM switch.

. Use

3. Make sure all the network cables are connected before you load the Avid ISIS | 5500 software.

4. Push the power button at the top left on the front of the your System Director and Engines;

“System Director Front Panel and LEDs” on page 17.

see

5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS software.

Log on as Administrator (default password: is-admin).

3 Installing the Avid ISIS Software

This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS.

Windows Operating System and Network Settings

Your Avid ISIS ships with the Windows operating system installed. If you need to re-image the internal drives with the Windows operating system see

When turning on your Avid ISIS for the first time the Apply Computer Setup message is displayed for 3 to 5 minutes. Use the information in the following sections to configure the Avid ISIS with the correct date and time, computer name, and network properties.

Log on as Administrator (default password: is-admin).

Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid ISIS enclosure.

“Product Recovery” on page 133.

To set the date, time, time zone, and daylight saving time option on the Avid ISIS:

1. Click the time in the taskbar. The Date/Time Properties dialog box opens.

2. Click “Change date and time settings.”

3. In the Date and Time tab, click the “Change date and time” button. Set the date and time using the Date & Time tab.

4. Set the date and time.

5. Click OK to close the Date and Time Settings dialog box.

6. Click the “Change time zone” button.

7. Set the time zone for the location of the Avid ISIS.

8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.

9. Click OK to close the Time Zone Settings dialog box.

10. Click OK to close the Date and Time dialog box.

Specifying a Unique Computer Name

Your Avid ISIS enclosure has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid ISIS system. This image creates a unique Host name for the system based on the MAC ID of the system board. If you change the Computer Name of the system you need to remember to rename the computer after re-imaging the system. When you re-image the system, the Host system name is reset back to a Host name based on the MAC ID.

If changing the System Director computer name, you should do this before installing the Avid

ISIS software.

To specify a unique computer name (by which clients identify your Avid ISIS):

1. Right-click the computer icon on the desktop, and select Properties.

The Control Panel/System dialog box opens.

2. Click Change settings.

3. In the Computer Name tab, click the Change button.

Windows Operating System and Network Settings

4. Type the new name of the Avid ISIS in the Computer name text box.

5. (Option) Determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.

6. Click OK.

After a short delay, you are prompted to restart your computer.

7. Click OK.

8. Close all open windows and restart the Avid ISIS system.

Virtual System Name

The Avid ISIS software creates a default virtual name of “AvidISIS” on all Avid ISIS System Directors. When using redundant System Directors, both System Directors must have the same “Virtual System Director Name” but the hostnames for each System Director must be unique. While not required, it is a best practice if the hostname and virtual System Director name not match. A “Virtual Hostname” can be used in the redundant configuration to access the Management Console regardless of which System Director is active. It is set in your corporate information technology (IT) department’s DNS server only and it points to the “Virtual Address” set in the Dual System Director Configuration dialog box. The System Director name cannot be the same as any computer on the network. Computers with the same names would cause a

network conflict. Change the Avid ISIS virtual name using the System Director Control Panel after you have installed your Avid ISIS software; see “Creating an Active File System” on

page 75

Once you have a virtual name it is stored in the registry and preserved when performing an Avid ISIS software upgrade. This means if you have created a unique virtual name for your System Director, you do not need to re-apply the virtual name after performing an upgrade or reinstalling the software. If you reimage the system drive, the registry is reset and you will need to re-enter the Virtual System Director Name and redundancy information.

Activating the Application Key

A Dongle Manager application is used to scan and update your application key (dongle). Copy the Dongle Manager to the Avid ISIS System Director and follow the dongle update instructions.

There are two tabs used in the Dongle Manager application:

• Scan tab — Scanning displays the permissions currently on your dongle. This display tells you what software you are authorized to run and lists any additional options. Scanning also gives you the Avid System ID and Dongle Serial Number. This information is displayed within the Dongle Manager application and in the form of a .txt file.

• Update tab — You can also use the Dongle Manager to update the permissions on your dongle (see the following instructions).

Windows Operating System and Network Settings

To activate the application key:

1. Navigate to the folder where you copied the Dongle Manager.

2. Double-click the DongleManager.exe to launch the Dongle Manager.

3. Navigate to the Update tab within the Dongle Manager application.

4. Click the Open button.

5. Locate and navigate to your dongle updater (.avd file), select your dongle updater (.avd file), and click Open.

If an error message appears saying that no compatible dongle has been found, make sure you are

using the dongle that matches the dongle updater file Avid sent you. The updater file works only on the dongle or dongles for which it was sent.

6. Once testing has completed, click the Update button.

Your dongle is now updated.

Software Installation

After setting up the Avid ISIS hardware and described in “Installing the Avid ISIS System” on

page 27

Connect the Network Cables to the Enclosure

The software senses the network connections on the back of the Avid ISIS System Director. Plug in the four 1 Gb Ethernet cables into the Intel Pro network ports or the 10 Gb optical Ethernet cable on the back of the Engine. For more information on the supported network configurations, see

IP Addressing Strategies When Connecting to a Network

Your Avid ISIS and Ethernet clients must be configured with a unique IP address and common subnet mask. Your site network administrator should determine how best to allocate IP addresses for systems on your in-house network, bearing in mind the following:

• You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid

, decide on your network configuration, and install the software.

“Avid ISIS Shared Storage Systems” on page 22.

ISIS Engine. Avid has provided a Configure Network Adapter tool; see

Changing the System Director IP Addresses” on page 76

ISIS software.

after you have installed the Avid

Software Installation

“Checking or

• Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where the client can automatically obtain an IP address.

• All Ethernet clients connected through the Avid ISIS switch must have addresses in the same subnet as the Avid ISIS.

• Direct connect Ethernet clients connect directly to the 1 Gb and 10 Gb ports on the Avid ISIS System Director. Each of the port on the System Director must be configured on a separate subnet. The client must match the subnet assigned to the port that it is connected to on the System Director. For an example, see

Gb Direct Connect Clients” on page 70

You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the System Director. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the System Director without using the Network Configuration Tool is not supported and will not work properly.

“Default IP Network Addresses for 1 Gb and 10

Loading the Software

The Avid ISIS enclosure does not have a DVD reader. Software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives:

• One blank (8 GB) USB Drive is intended for storing the ISIS Software Kit. Download the ISIS software kit from download center

http://www.avid.com/US/support/find-support/category/updates) and copy it to this USB

( drive

• The second (16 GB) USB drive contains the recovery software. Use this to re-image the server Operating System.

To load the Avid ISIS software:

Software Installation

1. Log in to the Avid ISIS | 5500 as Administrator (default password:

The Avid ISIS | 5500 product documentation is in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. Download and install Acrobat Reader on your Avid ISIS | 5500 before accessing the PDF documentation.

2. Make a folder for the software kit on your root directory (C:\) of your System Director.

3. Insert the USB flash drive with the downloaded software kit into any USB port on your System Director.

You can run the software installer from the USB flash drive. The advantage of copying the software kit to the Avid ISIS | 5500 is that you have easy access to kit files if you should ever them in the future.

a. Double-click the computer icon on the desktop.

b. Double-click the USB flash drive icon in the window and copy the software kit into the

new folder you created on the Avid ISIS | 5500 system.

4. (Option) The Avid ISIS | 5500 software kit is also available on the Avid Download Center

www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit

( in the new folder on the Avid ISIS | 5500 system.

Do not download and run the AvidISISStorageManager64.msi file shown in the Management Console Installer window to upgrade your Engines, because important configuration files are not included in the .msi file. The complete installation is available only in the ISIS installer splash screen.

is-admin

5. Read the Avid ISIS ReadMe to see if there are specific instructions for the current ISIS | 5500 release.

6. Double-click the AvidISISSetup.exe file in the software kit.

The installer splash screen appears.

Software Installation

Avid highly recommends that you click the ReadMe link under Resources > Documentation. This

displays the ReadMe file that provides the latest information regarding the ISIS system and software. You must have Adobe Reader installed to view the PDF.

7. Select the ISIS | 5500 - 5000 Family Engine/System Director software for the enclosure you are installing the software on. The list of Actions changes based on your selection.

When setting up the ISIS Engine for the first time, the Network Adapter Configuration and the Raid Set Configuration are performed automatically for you. These two functions are not performed if your enclosure already had these items configured. Typically this is the case when upgrading the software version.

When you initially install the Avid ISIS software, the RAID set is initialized automatically. With

no client traffic on the system, this will take approximately 54 hours for the ISIS-64, 27 hours for the ISIS | 5500-32 and 14 hours for the ISIS | 5500-16. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient

Software Installation

bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time.

8. Click Apply.

9. Follow the screen prompts accepting the defaults and License agreement.

10. (New installs) If this is a new installation, the Network Configuration Tool appears asking you to provide the IP Address of the Ethernet connections.

The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (1, 3, 4, and 6) or

the 10 Gb port if it is being used. The 1 Gb ports (2 and 5) are displayed when configuring Dual System Directors under the multiple ISIS Engine selection.

Software Installation

You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is not supported. You must set the gateways for each network connection using Windows (outside of the Network Configuration Tool), but only in a routed environment.

t Direct Connect Clients — If you have up to nine clients connected directly into the

System Director: eight 1 Gb clients and one 10 Gb client. Each client must be on a separate subnet and use a common subnet mask. Avid suggests the following addresses.

Default IP Network Addresses for 1 Gb and 10 Gb Direct Connect Clients

ISIS | 5500 IP Network

Location

Direct connect — 10 Gb port 192.168.17.10 192.168.17.100 255.255.255.0

Direct connect — Pro1000 port 1 192.168.11.10 192.168.11.100 255.255.255.0

Direct connect — Pro1000 port 3 192.168.13.10 192.168.13.100 255.255.255.0

Direct connect — Pro1000 port 4 192.168.14.10 192.168.14.100 255.255.255.0

Direct connect — Pro1000 port 6 192.168.16.10 192.168.16.100 255.255.255.0

Address

Client IP Network Address Subnet Mask

Direct connect — Quad port 8 192.168.18.10 192.168.18.100 255.255.255.0

Direct connect — Quad port 9 192.168.19.10 192.168.19.100 255.255.255.0

Direct connect — Quad port 10 192.168.20.10 192.168.20.100 255.255.255.0

Direct connect — Quad port 11 192.168.21.10 192.168.21.100 255.255.255.0

t Single Engine 1 Gb Connections to a Switch — If you are configuring one Engine

using the four 1 Gb connections from the System Director to a switch, select 1 Gb from the “Engine connection type” menu. Each port on the System Director uses an IP address on the same subnet and a common subnet mask, similar to the default addresses used in the following illustration.

Software Installation

Configure the four ports using the Avid ISIS | 5500 software Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

Default IP Network Addresses for 1 Gb Connections to a Single Switch

Location IP Network Address Subnet Mask

Switch connection to port 1 192.168.255.11 255.255.255.0

Switch connection to port 3 192.168.255.13 255.255.255.0

Switch connection to port 4 192.168.255.14 255.255.255.0

Switch connection to port 6 192.168.255.16 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

t Single Engine 10 Gb Connection to a Switch — If you are configuring one Engine

using the 10 Gb connections from the System Director to a switch, select 10 Gb from the “Engine connection type” menu. The System Director uses one IP address, similar to the default addresses used in the following illustration.

Software Installation

Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

Default IP Network Addresses for a Single 10 Gb Connection to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.17 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

t Multiple Engines 10 Gb Connection to a Switch — If you are using the 10 Gb

connection from the System Director to a switch, the System Director uses one IP address, similar to the default addresses used in the following illustration.

The Dual System Director Ports IP addresses are used when configuring a second System

Director for metadata redundancy. For information on setting up metadata redundancy, see

“Configuring System Director Resiliency” on page 88.

Software Installation

Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:

Default IP Network Addresses for Multiple 10 Gb Connections to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.21 255.255.255.0

System ID 2 192.168.255.22 255.255.255.0

System ID 3 192.168.255.23 255.255.255.0

System ID 4 192.168.255.24 255.255.255.0

System ID 5 192.168.255.25 255.255.255.0

System ID 6 192.168.255.26 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

11. When you have set the IP network addresses for the Ethernet ports you are using, click OK and then click Yes.

12. When the installation is complete, click OK.

The Raid Set Configuration continues to run in the background setting up three RAID 5 groups

on the data drives. If the Avid ISIS | 5500 is accidentally turned off during the RAID configuration, the RAID configuration continues once the Avid ISIS | 5500 is turned on again.

Activating the License Key

You need to activate your Avid ISIS software before you can make an Active File System. After installing your software, see

Previous versions of Avid ISIS software used an application key plugged into the System Director

to allow clients to connected to the ISIS infrastructure. The USB application key is now available as an option. New ISIS systems ship with software licensing that is activated online. If you are already using an application key (dongle) in your ISIS infrastructure you can continue using it. Software licensing is only required with new ISIS installations. Clients cannot access the Avid ISIS software until the license key has been activated.

If configuring a Dual System Director for metadata redundancy, you will need a second application key with the second System Director. For more information, see

System Director Resiliency” on page 88

Software Installation

“Avid ISIS Software Licensing” on page 81.

“Configuring

Connecting the Optional Application Key

The default way of activating your ISIS software is through the Avid License Control tool (see

“Avid ISIS Software Licensing” on page 81), although you can purchase a USB application key

(also called a dongle). You have purchased the optional Application Key, you do not need to use the Avid License Control tool software. Before you start the System Director, you need to connect the Avid ISIS system USB application key.

Do not lose the USB application key. Your Avid ISIS system does not function without it. If you lose the USB application key, you must purchase another one from Avid to use your Avid ISIS system software.

Software Installation

To connect the application key to your Avid ISIS system:

1. Locate the USB application key in your Avid ISIS system kit.

2. Attach the USB application key to one of the rear USB ports of the System Director; see

“Avid ISIS Rear Panel” on page 20

Do not use the built-in USB connector on the front of the System Director.

If you have multiple Avid ISIS Engines, the application key must be plugged into the Engine that

is running the System Director software. Clients cannot access the Avid ISIS software if the application key is plugged into the Engine-only system.

Creating an Active File System

Before you can use the Avid ISIS or Management Console, you must initialize your system by creating an Active File System on the System Director.

To create an Active File System:

1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel.

2. Click Stop System Director.

The Configure File System panel becomes active.

3. (First System Director) Select Create Active File System and click OK.

Software Installation

This action results in the loss of all media assets on the system. This is a non-recoverable action. Use extreme caution with this command.

The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green.

4. (Option) If creating a Standby System Director in an metadata redundancy configuration,

“Configuring System Director Resiliency” on page 88.

see

Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. Use the following procedure if you need to access the Network Configuration Tool window.

To display the System Director IP Addresses:

1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS | 5500 System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray.

The ISIS Launch Pad is displayed.

Software Installation

You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS

Storage Manager > Network Configuration Tool.

2. Click Network Configuration Tool, in the Storage Manager section of the Launch Pad.

The Network Adapters dialog box displays the System Director IP addresses.

Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:

If the client does not have Flash installed, you won’t be able to access the Management Console.

A prompt is displayed with a link to the Flash installer.

• Create Workspaces; see the Avid ISIS Administration Guide.

Workspaces can be created only after you bind the Storage Managers and create the Storage Group.

• Create Users and set permissions; see the Avid ISIS Administration Guide.

• Install or upgrade the client software.

To access the Management Console:

1. Type http://IP address of System Director in your browser.

If your Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser.

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

The ISIS Management Console opens.

Software Installation

Binding the Storage Managers

After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS | 5500 configuration, they appear listed in the Storage Managers page.

This procedure assumes you are creating an Active File System on a new unused Engine. If you

attempt to create a File System on an Engine that has been used before, your Storage Managers might enter an Orphaned state. To remove an Orphaned state, search the Avid ISIS Administration Guide for instructions on “Removing Orphaned Storage Managers.”

To bind the Storage Managers:

1. Type http://IP address of System Director in your browser or click Management Console in the Launch Pad.

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

3. Click the Storage Managers icon or double-click the unbound Status message in the System Status console.

Software Installation

4. Select the ISIS Engine listed in the Storage Managers list. You can select and bind multiple ISBs.

Make sure your ISIS Engines have different names. Two ISIS Engines on the same switch, with the same name, cannot be bound.

5. Click Bind.

6. Click Yes to confirm the request.

7. Click Refresh to see the status circle next to the Name turn change to green when complete.

Creating a Storage Group

You can create a Storage Group after you have bound the Storage Managers (see “Binding the

Storage Managers” on page 78

Group across multiple enclosures.

See the Avid ISIS Administration Guide for information about creating a Storage Group.

). You can create one Storage Group per enclosure or one Storage

Creating Workspaces

Workspaces are locations to store and segregate data. They appear as network drives to the clients. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace.

Create Workspaces after you have created your Storage Group. To create Workspaces, click Workspaces icon in the Management Console. See the Avid ISIS Administration Guide for information on creating Workspaces.

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These accounts allow users to mount or map Avid ISIS workspaces on their workstations.

To add users, click the User icon in the Management Console. See the Avid ISIS Administration Guide for additional information about creating new users.

Software Installation

4 Avid ISIS Software Licensing

After installing a new Avid ISIS system, activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, repeat the procedure for each System Director.

If you are upgrading from an earlier version of Avid ISIS software which uses the USB

application key (dongle), you can continue to use that application key with your software upgrade.USB application keys are available as an option. New ISIS software continues to support existing USB application keys.

If you change your system configuration — for example, replacing a network adapter or by upgrading your operating system — you must first deactivate your Avid software. For information on deactivation, see “Deactivating the License” on page 87.

• New installations — if you are a new user and have never installed the Avid software on your system, use the following instructions.

Your network administrator might need to open a few ports that are used during the license activation. The Avid License Control tool utilizes both port 3443 and port 443 for license request and response communication. Port 3443 is the primary port, but if this port is blocked, the Activation Service tries port 443 (which is more likely to be open for web communication).

• Existing installations — if you are upgrading from a previous version of the Avid ISIS software, your Avid ISIS software license remains activated. You do not need to reactivate your Avid ISIS software license as long as you've previously activated a license or have a valid ISIS application key (dongle) connected.

• Host name changes — if you change the host name of your system Director you must first deactivate your license, delete the license binding file, and reactivate the license with the new name; see

“License Requirement with Host Name Change” on page 87.

What You Need to Activate the ISIS Software License

Identification (ID) Numbers Where you can find them:

Activation ID The Activation ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The Activation ID is used to activate the software license and has been linked to your System ID.

System ID The System ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The System ID is used for expediting warranty verification and customer service.

Once activated, the License Profile tab of the Avid License Control tool displays information about your system. Click “Copy to Clipboard” to copy the information to your Clipboard. You can then cut and paste from the clipboard to an e-mail or create a text file. This is helpful if you need to save this information for your records or need to send system information to Avid Customer Support.

Device ID The Device ID is only needed if you are activating your software on a

system that is not connected to the Internet. This is provided through the Avid License Control tool during activation.

License Activation Using an Internet Connection

To activate the ISIS software license from the System Director with an Internet connection:

1. Locate your System ID and Activation ID card included with your new System Director.

2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.

The Avid License Control tool opens.

License Activation Using an Internet Connection

After your Avid software is activated, the License Profile tab displays your System ID,

Activation ID, and Device ID.

3. Click Activate next to the Avid ISIS software.

4. Select “I want to activate my product using the Internet connection on this computer.” and then click Continue.

License Activation Without an Internet Connection

To activate the license using another computer’s Internet connection, see “License Activation

Without an Internet Connection” on page 84.

5. Enter your system identification number in the System ID text box.

6. Enter your activation identification number in the Activation ID text box.

7. Click Activate.

The Activation tool confirms your system information. When the activation is complete, a message indicates that your software has been successfully activated and the button changes to Deactivate.

8. (Option) If you are planning a dual System Director configuration, repeat this procedure to Activate the software license on the other System Director.

If you have purchased a “Resilient” System Director, both System Directors use the same System

ID in a dual System Director configuration. You need a separate Activation ID for each System Director.

License Activation Without an Internet Connection

When you do an indirect activation, you are given a “.bin” activation file. This file is only good for a single activation. If you have done an indirect activation, and deactivate your license for any reason, you cannot use the same activation file to reactivate your license. You must repeat the “License Activation Without an Internet Connection” procedure and obtain a new “.bin” activation file.

License Activation Without an Internet Connection

To activate the ISIS software license from a separate computer:

1. Locate your System ID and Activation ID card included with your new System Director.

2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.

The Avid License Control tool opens.

3. Click Activate next to the Avid ISIS software.

4. Select “I want to activate my product using the Internet connection on another computer.” then click Continue.

5. Enter your system identification number in the System ID text box.

6. Enter your activation identification number in the Activation ID text box.

7. Click Next.

8. Follow the instructions in the Avid License Control tool, then click Next.

Your System ID, Activation ID, and Device ID are displayed on the Activation tab. Write these

numbers down to use later. These IDs are displayed in the License Profile tab after your Avid software is activated.

9. On a computer with an Internet connection, open a Web browser and navigate to

http://avid.com/license.

License Activation Without an Internet Connection

10. Follow the onscreen instructions on the web page.

The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software.

11. Copy the license.bin file to the ISIS System Director you want to activate.

A USB flash drive is a good method of moving the license.bin file to the System Director.

12. Close the Web browser on the computer with the Internet connection.

13. Return to the ISIS System Director where you left off in the Avid License Control tool (see the illustration in step 8) and click Next.

14. Click Browse and navigate to the license.bin file on your ISIS System Director, then click Open.

The Activation tool confirms your system information. When the activation is complete, a message indicates that your software has been successfully activated and the button changes to Deactivate.

15. (Option) If you are planning a dual System Director configuration, repeat this procedure to Activate your software license on the other System Director.

If you have purchased a “Resilient” System Director for the ISIS | 5500, both System Directors

use the same System ID in a dual System Director configuration. You need a separate Activation ID for each System Director.

Deactivating the License

You must deactivate your ISIS software license when replacing the System Director so you can use the license on your new System Director. If you need to deactivate the ISIS software you must have an Internet connection to deactivate the software and its options.

Deactivating the ISIS System Director software:

1. Stop your Avid ISIS System Director.

2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.

The Avid License Control tool opens.

3. Next to the Avid ISIS software, click Deactivate.

4. Click Yes.

The system deactivates and the button changes to Activate.

5. Click Done to close the window.

License Requirement with Host Name Change

If you want to change the host name of your System Director, you must deactivate your ISIS software license, delete the license binding file, and reactivate the license after changing the host name.

When changing the System Director host name:

1. Deactivate the Avid License on your Avid ISIS System Director (see “Deactivating the

License” on page 87

2. Browse to the following location on the System Director and delete the “binding.dat” file.

c:\ProgramData\Avid\Common\binding.dat

3. Change the System Director host name.

4. Restart the System Director.

5. Reactivate the Avid License on your Avid ISIS System Director (see

Activate the ISIS Software License” on page 82

“What You Need to

5 Configuring System Director Resiliency

This chapter explains how to enable the software for a failover using two System Directors.

The Active and the Standby System Directors must be using the same image on the server; you

cannot mix images.

System Director Resiliency

When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director. If the Active System Director fails, metadata functions switch to the Standby System Director.

• If the Active System Director service fails but the Engine and its Storage Manager service continues to run, the Standby System Director takes over and the clients continue to have access to all of their data.

• If all Engines in your ISIS | 5500 environment are configured as a single Storage Group, and the Active System Director failure takes down both the System Director and the Storage Manager services (as in a power loss or operating system failure), the Standby System Director takes over as Active. Since the previously Active System Director Engine’s data is inaccessible, any Workspaces associated with that Storage Group will not be accessible to clients until the problem with the failed Engine is resolved.

• If the Engines in your ISIS | 5500 environment are configured with multiple Storage Groups where the Active and Standby System Directors reside in separate Storage Groups, and the Active System Director failure mode takes down both the System Director and the Storage Manager services (as in a power loss or operating system failure) the Standby System Director takes over as Active. Since the previously Active System Director Engine’s data is inaccessible, Workspaces in the Storage Group associated with that Engine are not accessible to clients until the problem with the failed Engine is resolved. Clients would be able to access Workspaces on any Storage Groups that do not include the failed Engine.

System Director Resiliency

• If the Standby System Director service fails and the Engine and its Storage Manager service continues to run, the Active System Director continues to manage the metadata and the clients continue to have access to all of their data.

• If the Standby System Director failure causes the Storage Manager service to fail (as in a power loss or operating system failure), the Active System Director continues to manage the metadata. Clients would be able to access Workspaces on any Storage Groups that do not include the failed Engine.

When replacing or adding a second System Director in a dual System Director configuration, you must use the same operating system image on both System Directors. You have the following options:

• Reimage the newer System Director with the older Window Storage Server 2008 operating system image, to match the existing System Director and create a new Standby Filesystem on the newer System Director.

• Reimage the existing System Director with the newer Window Storage Server 2008 R2 operating system image, to match the image on the new System Director. You need to back up the metadata from the existing System Director before applying the new ghost image. Once you apply the new image to the existing System Director, restore the metadata back to that System Director. Then create a new Standby Filesystem on the new System Director.

If you re-image your System Director or ISIS | 5500 Engine to an operating system not previously shipped with that enclosure, the Windows license is not valid for the new operating system. You need to purchase a new Windows license for the operating system you are loading.

This feature requires an Application Key or software licensing software be installed on both the Active and Standby System Directors.

Once your ISIS | 5500 environment as been configured for Resiliency, you can verify that metadata is being replicated between the Active and Standby System Directors by monitoring the Redundancy section of the ISIS Launch Pad. The “Replicate state” displays Replicated, and the “Replicate time” should be current (see

page 99

The process for configuring the metadata resiliency function is summarized as follows:

• Connect both System Directors to the switch using a 10 Gb connection

• Connect the 1 Gb Ethernet ports 2 and 5 of the Active System Director to the 1 Gb Ethernet

• Load the Avid ISIS System Director software on both System Directors

• Configure the crossover IP addresses on both System Directors

ports 2 and 5 on the Standby System Director.

“Stopping and Restarting the System Directors” on

• Stop the System Director server software on both systems

Avid ISIS1 Gb Ethernet connections

Optional Engine

10 Gb Ethernet connections

• Configure the System Director Resiliency on both System Directors in the ISIS Control Panel

Connecting Dual System Directors

To enable a dual System Directors:

1. Connect the two System Directors using a 1 Gb connection (straight or crossover cable) as shown in the following figure.

System Director Resiliency

2. Enable the software on both systems; see

page 88

The configuration information for the notification service (SMTP information, contacts, and

filters) is stored in the registry on the System Director. This information is not currently

“Configuring System Director Resiliency” on

replicated to the Standby System Director and must be entered manually on both System Directors. For information on setting up the notification service, see Setting up Error Notification in the Avi d ISIS Adm i nistration Guide.

Configuring a Second System Director

Adding a second System Director provides System Director Resiliency.

Setting IP Addresses for Crossover Link

Avid provides default System Director IP addresses for System Director Resiliency. If you use different addresses, be sure to note them and have them available before proceeding. The Network Configuration Tool provides a section for setting the IP address when configuring Dual System Directors. Dual System Directors use the 1 Gb Intel Pro ports (2 and 5) for the System Director crossover connection, and the 10 Gb port is for the switch.

To configure the Ethernet port on your System Director:

1. Install the System Director software as you would for multiple Engine 10 Gb connection;

“Loading the Software” on page 67.

see

2. Use the multiple Engine 10 Gb selection in the Network Configuration Tool to configure the 1 Gb connections between the two System Directors.

The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (2 and 5) and the 10 Gb port.

The System Director Resiliency IP addresses are used when configuring a second System

Director for System Director Resiliency.

Configuring a Second System Director

You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is not supported. You must set the Gateway for each network connection using Windows (outside of the Network Configuration Tool), but only in a routed environment.

Avid recommends the IP Network Address configuration shown in the following table. When you select the Engine ID Number, the default System Director IP address change.

Default IP Network Addresses for System Director Resiliency Connections

IP Network

Location

System ID 1 192.168.255.21 192.168.1.1 192.168.2.1 255.255.255.0

System ID 2 192.168.255.22 192.168.1.2 192.168.2.2 255.255.255.0

3. Once you have set the IP network addresses for the Ethernet ports 2 and 5, click OK.

4. Click Finish.

Address (10 Gb)

IP Network Address (Port 2)

Configuring System Director Resiliency

Setting up the ISIS system for System Director resiliency is done on two System Directors. The first System Director is referred to as the Active System Director and the second System Director is referred to as the Standby System Director.

IP Network Address (Port 5) Subnet Mask

Before you begin, make sure the same ISIS software version is installed on both System directors: see

Notify all clients that you are stopping the System Directors.

“Loading the Software” on page 67.

Configuring a Second System Director

To set up resiliency on the Active System Director:

1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel.

2. Click Stop System Director.

3. Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK.

You must assign the same virtual name to both System Directors.

4. (First new System Director) Select Create Active File System and click OK.

If you already have a running System Director do not create a new file system. If you create a new file system on a System Director that already has a file system all of your existing data will be lost.

Configuring a Second System Director

The Avid ISIS System Director service automatically restarts when the file system has been created. In the System Director Control Panel, the “System Director is running” display turns green.

5. Click Stop System Director.

6. Click the Dual System Director tab.

7. Select “Enable Dual System Director Configuration.”

8. Configure the Virtual Addresses on both systems by doing the following:

a. Choose two unused static IP address as the Virtual IP addresses for both System

Directors. This example uses 192.168.10.253 on the Active System Director and

192.168.20.253 on the Standby System Director.

b. Map the Virtual IP address to the corresponding local IP address for each of the System

Directors. This example uses 192.168.10.100 (Active) and 192.168.20.100 (Standby).

c. Register both of the Virtual IPs in DNS with the Virtual System Director Name.

9. In the Local Machine area, do the following:

a. Leave the Monitor port set to 5000. If you have another application that uses port 5000,

change the Monitor port to an available port number. This port number must be the same on both System Directors.

b. Set the Local Machine First Path IP address to local IP 1: 192.168.1.1.

c. Set the Local Machine Second Path IP address to local IP 2: 192.168.2.1.

d. Set the Remote Machine First Path IP address to: 192.168.1.2.

e. Set the Remote Machine Second Path IP address to: 192.168.2.2.

The Active System Director has now been configured for resiliency. Leave the Active System Director as is; stopped and with the ISIS Control Panel and Dual System Director Configuration window open.

Configuring a Second System Director

To set up resiliency on the Standby System Director:

1. Click System Director Control Panel from the ISIS Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.

2. Click Stop System Director.

3. Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK.

You must assign the same virtual name to both System Directors.

4. Click the Dual System Director tab.

Configuring a Second System Director

5. Select “Enable Dual System Director Configuration.”

6. Configure the Virtual Addresses on both systems by doing the following:

a. Choose two unused static IP address as the Virtual IP addresses for both System

Directors. This example uses 192.168.10.253 and 192.168.20.253.

b. Map the Virtual IP address to the corresponding real IP address for each of the System

Directors. This example uses 192.168.10.101 and 192.168.20.101.

c. Register both of the Virtual IPs in DNS with the Virtual System Director Name.

7. In the Local Machine area, do the following:

a. Leave the Monitor port set to 5000. If you have another application that uses port 5000,

change the Monitor port to an available port number. This port number must be the same on both System Directors.

b. Set the Local Machine First Path IP address to local IP 1: 192.168.2.1.

c. Set the Local Machine Second Path IP address to local IP 2: 192.168.1.1.

d. Set the Remote Machine First Path IP address to: 192.168.2.2.

e. Set the Remote Machine Second Path IP address to: 192.168.1.2.

The Standby System Director has now been configured. Leave the Standby System Director as is; stopped and with the ISIS Control Panel and Dual System Director Configuration window open.

8. Validate the crossover connections as follows:

a. On the standby (receiving) System Director, click Validate Receive.

b. On the active (sending) System Director, click Validate Send.

Configuring a Second System Director

Make sure to click Validate Receive on the standby System Director before you click Validate

Send on the active System Director. Clicking Send first can result in errors.

9. On the active (sending) System Director, the Validate Send dialog box opens.

At first, the dialog box indicates that it is setting up the communication between the two System Directors and waiting for a response. When communication is established, the dialog box message alternates between Sending out inquiry and Valid response. The number of Successful Round Trips indicates the number of packets sent between the System Directors.

On the receiving System Director, the Validate Receive dialog box displays the packets received, incrementing for as long as you run the validation test.

10. On each system, close the Validate Send or Validate Receive dialog box.

11. Validate the crossover connections in the other direction.

Configuring a Second System Director

Make sure that the sending and receiving systems show similar results.

12. Click the File System tab on the Standby System Director.

13. Select Create Standby System Director and click Apply.

The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green.

14. Click Start System Director on both the Active and Standby System Directors and close the ISIS Control Panels on each system.

Stopping and Restarting the System Directors

In a ISIS | 5500 Resiliency configuration, you can stop the Active System Director and watch the Standby System Director become the Active System Director. When you restart the System Director that was previously Active, that System Director now becomes the Standby System Director. If you stop and restart the Standby System Director it remains the Standby System Director. The following procedures describe how to stop and start the System Directors.

If you have a failed System Director, stop and restart that System Director. Very often a single

stop and start of the System Director corrects the problem.

To stop and start the System Director using the Launch Pad:

1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad.

You can also open other ISIS tools by clicking the icons in the Launch Pad.

The ISIS Launch Pad is displayed.

Stopping and Restarting the System Directors

2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad.

t Click the blue square icon to stop the System Director.

t Click the blue triangle icon to start the System Director.

To stop and start the System Director using the ISIS Control Panel:

1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.

2. Start or stop the System Director by clicking the appropriate buttons in the ISIS Control Panel.

t Click Stop System Director to stop the System Director.

t Click Start System Director to start the System Director.

100

Pinnacle Systems ISIS 5500 - 4.7 Setup Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Avid ISIS | 5500 Overview

Avid ISIS Hardware

ISIS | 5500 Engine Models

Avid ISIS Front Panel

Data Drive LED Functions

System Director Front Panel and LEDs

Drive Array and Slot Locations

Downloading and Installing the LSI MegaRAID Storage Manager Utility

RAID Behavior in the Engine

Avid ISIS Rear Panel

Expansion Slots

System Drives

Power Supplies

Avid ISIS Shared Storage Systems

Direct Connect Clients

System Director and Switch 1 Gb Connections

Engine and Switch 10 Gb Connections

Installation Considerations

2 Installing the Avid ISIS System

Avid ISIS Hardware

Installing Avid ISIS Hardware in a Rack

Rack-mount Requirements

Positioning the Avid ISIS Engine in the Rack

Separating the Slide Rails

Attaching Inner Slide Rails to the Avid ISIS | 5500

Attaching the Outer Rails to a Square-Hole Rack

Attaching the Outer Rails to a Round-Hole Rack

Securing the Avid ISIS | 5500 in a Rack

Installing the Dell Networking S25 and S4810 Switches in a Rack

Installing the Dell Networking S60 Switch in a Rack

Installing the Avid ISIS Drives

Connecting a Keyboard, Monitor, and Mouse

Connecting Power Cords

Configuration Considerations

Connecting Clients Directly to the System Director

System Director 1 Gb Ethernet Connections to the Switch

Dell Networking Ethernet Switches

Dell Networking S25 Switch Modules

10 Gb Ethernet S25 Switch Connections

Stacking the Dell Networking S25 Switches

Connecting Multiple Engines to the Stacked Switch

Dell Networking S60 Switch Modules

10 Gb Ethernet S60 Switch Connections

Stacking the Dell Networking S60 Switches

Connecting Multiple Engines to the Stacked Switch

Dell Networking S4810 Port Configuration

Connecting to an In-House Network

Turning On the Avid ISIS | 5500 Hardware

3 Installing the Avid ISIS Software

Windows Operating System and Network Settings

Setting the Date, Time, and Time Zone

Specifying a Unique Computer Name

Virtual System Name

Activating the Application Key

Software Installation

Connect the Network Cables to the Enclosure

IP Addressing Strategies When Connecting to a Network

Loading the Software

Activating the License Key

Connecting the Optional Application Key

Creating an Active File System

Checking or Changing the System Director IP Addresses

Accessing the Management Console From Any Computer

Binding the Storage Managers

Creating a Storage Group

Creating Workspaces

Creating User Accounts

4 Avid ISIS Software Licensing

What You Need to Activate the ISIS Software License

License Activation Using an Internet Connection