Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may
only be used in accordance with the license agreement.
This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This document is protected under copyright law. An authorized licensee of Avid ISIS 5500 may reproduce this publication for the
licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for
commercial purposes, such as selling copies of this document or providing support or educational services to others. This document
is supplied as a guide for Avid ISIS 5500. Reasonable care has been taken in preparing the information it contains. However, this
document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept
responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without
notice.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or
publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR
PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS
PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
2
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting
documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software
without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire
notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the
supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable
for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of
reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or
consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the
software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised,
knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this
software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source
Code:
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection
with Avid Interplay.
3
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a
unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the
License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant
Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid
DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid
Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty
Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve,
ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8,
Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003,
DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction,
Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital
Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP
Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander,
ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko,
HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image
Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content
Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX,
Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link &
Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee,
MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media
Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch,
NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media
Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE,
ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch,
QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket
Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync,
SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude
Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte,
SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC
HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL
Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities,
tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID,
VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid
Technology, Inc. in the United States and/or other countries.
Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and
other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java
is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston
Technology Corporation. Small Tree is a registered trademark of Small Tree Communications, LLC used in the site are trademarks
or registered trademarks of Small Tree Communications, LLC. All other marks may be the property of their respective titleholders.
Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other
trademarks contained herein are the property of their respective owners.
Avid ISIS 5500 | 5000 Setup Guide • 0175-31141-00 Rev. B • December 2013• Created 12/6/13
The Avid® ISIS® 5500 real-time shared storage system is the foundation for reliable,
high-productivity media production. It is designed for media facilities and broadcasters using the
industry's most proven real-time storage software technology, delivering stable operation, high
performance media access, and class-leading value.
This document describes the features for all Avid ISIS shared storage networks. Therefore, your
n
system might not contain certain features that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
>This symbol indicates menu commands (and subcommands) in the
(Windows), (Macintosh),
or (Linux)
Bold fontBold font is primarily used in task instructions to identify user interface
Italic fontItalic font is used to emphasize certain words and to indicate variables.
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows Macintosh OS X or Linux.
items and keyboard sequences.
Symbol or Convention Meaning or Action
If You Need Help
Courier Bold font
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
New information would be found in the ReadMe file supplied on your Avid installation
DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates, and to
read or join online message-board discussions.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You
can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer
kit. You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can
access the PDF documentation.
You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can access
n
the PDF documentation.
11
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the
PDF file for the document you want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
Avid Training Services
12
1Avid ISIS Overview
The document describes features and hardware of the Avid ISIS 5500. Depending on your
configuration, your Avid ISIS system might not contain certain features and hardware that are
covered in the document. Information that applies to specific models is specified in that section.
The term “Avid ISIS” is used when the information applies to all models.
Avid ISIS uses industry standard components to deliver high capacity, high performance
collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine
(Storage Server) functionality. Each Avid ISIS Engine is comprised of 16 media storage drives,
two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant
power and fans. Up to six Engines are supported in the ISIS 5500, with 2 TB media storage
drives can be combined to deliver 192 TB of shared storage and with 4TB drives can deliver 384
TB of shared storage. The first ISIS Engine provides System Director and Management Console
functionality in addition to media storage. The Avid ISIS 5500 network can support up to 90
Ethernet connected clients.
Avid ISIS assures media protection and availability using the following techniques:
•Mirrored system drives are used for system operation and System Director metadata storage.
•A failed system drive can be replaced without interrupting the operation of the Avid ISIS.
•The 16 data drives are configured into three RAID 5 groups with one drive reserved as a
global hot spare. If any of the RAID drives fail, the Avid ISIS automatically uses the spare
drive to rebuild the RAID group. The failed drive can be removed and replaced with a new
drive without interrupting the operation of the Avid ISIS.
Topics in this chapter include:
•Avid ISIS Hardware
•Avid ISIS Networks
•Installation Consideration
Avid ISIS Hardware
The Avid ISIS Engine uses the Windows® Storage Server 2008 R2 operating system with
Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software
release is listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing
data. The size of the data drives is shown on the front of each drive. As newer technology is
released, other drive capacities might be supported.
The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS
n
enclosure.
The Avid ISIS 5500 Engine can be configured as a standalone system that runs the Avid ISIS
5500 System Director software. Up to six Engines can be grouped to create a larger shared
storage environment. One of the Engines must have the System Director software. ISIS Engines
are available in the following models.
ISIS 5500 Engine Models
Major differences between the Engines are listed below. Also review the information listed
“Installation Consideration” on page 25.
Avid ISIS Hardware
•ISIS 5500-64
-4TB drives
-Includes the Myricom 10 Gb Ethernet adapter board
-(Optional) Quad Port 1 Gb Ethernet adapter board
•ISIS 5500-32
-2TB drives
-Includes the Myricom 10 Gb Ethernet adapter board
-(Optional) Quad Port 1 Gb Ethernet adapter board
•ISIS 5500-16
-1TB drives
-Includes Myricom 10 Gb Ethernet adapter board
-(Optional) Quad Port 1 Gb Ethernet adapter board
Avid ISIS Front Panel
The Avid ISIS 5500 comes with an Avid bezel that covers the front of the enclosure and can be
locked to prevent unauthorized personnel from accessing the buttons and data drives. The
following is an illustration of the Avid ISIS enclosure with the front bezel installed.
14
Avid ISIS Hardware
ID
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch
Front of the Enclosure With Bezel
The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity
LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the
front bezel removed.
Front of the Enclosure Without Bezel
Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED
(blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is
lit when an error is detected with the drive and the drive needs to be replaced. Details on the data
drive LED indicators are in the following table.
Data Drives
15
Avid ISIS Hardware
Data Drive LED Functions
6 Gb SAS Expander — Data Drive LED Functions
Management Console
Drive StateBlue LEDRed LED
Online InactiveOn solidOffNo Special StatusHealthy online drive,
On-line ActiveActivityOffNo Special StatusHealthy online drive,
Healthy SpareOn solidOffNo Special StatusHealthy Global Hot Spare disk
MessagingComments
no disk I/O
with disk I/O
Online Disk in a
Degraded Set
Spare RebuildingActivitySlow flashingError – Disk Performance
Data RebuildingActivityFast flashingError – Disk Performance
Consistency Check ActivityOffChecking Raid Set – x%No user intervention required
InitializingActivityOffInitializing Raid Set – x%Happens on initial array
Failed Data DiskOn solidOn solidError – Disk Performance
Failed Spare DiskOn solidOn solidMissing SpareShould replace disk
Unused DiskOn solidOffNo Special StatusNo user intervention required
Nothing needs to be done to
these online drives, but failed
drive should be replaced
Rebuild automatically occurs
on drive failure by using Hot
Spare disk
Rebuild automatically occurs
on drive failure by using Hot
Spare disk
creation
Should replace disk
Should replace disk
System Front Panel and LEDs
The system has 8 LEDs on the top of the front panel organized into two rows, each row with four
LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports.
The top right LED represents system hardware errors. The bottom right LED represents system
drive activity. The following figure shows the front view and system control panel.
16
Avid ISIS Hardware
ID
Control panel
BCA
GHDFE
System Director Front View
The following table describes the control panel shown in the previous figure.
System Control Panel
LetterDescriptionDescription
AUniversal serial bus (USB) portUSB 2.0 device port on the front of the system
supports one USB device. Recommended for use
when re-imaging the system drives or loading
software. Two more USB ports are located on the
back of the system.
BHalt or Non-maskable interrupt (NMI)
button
CSystem reset buttonPreforms a soft reset when pressed. Do not use this
DSix green network activity LEDsIlluminates green when a good network connection is
ERed System error LEDIlluminates red when an error is detected with the
17
The halt or NMI signal halts the processor, which
effectively halts the server. A NMI is the highest
priority interrupt and cannot be masked by software.
If the Halt/NMI button is pressed, the NMI
c
signal locks the system and the system must
be restarted to clear the interrupt.
button unless the system has had a fatal error and you
need to restart. A soft reset restarts the system; it
clears all active program memory (you lose unsaved
work) and shuts down all active programs.
established and blinks when there is network activity
on the six built-in 1-Gb network ports. The number
beside the LED corresponds with the number beside
the network port on the rear of the enclosure.
system (fan, power supply, temperature, voltage).
System Control Panel (Continued)
LetterDescriptionDescription
FSystem Drive activity LEDIndicates drive activity from the onboard SATA
GSystem ID button When pressed it illuminates blue and also illuminates
HPower buttonPress to power on the enclosure. Power button
Drive Array and Slot Locations
For data integrity, three RAID 5 groups are created in the each Avid ISIS storage enclosure
(Engine) using the 16 data drives with one drive reserved as a global hot spare. The global hot
spare allows a degraded raid set to be quickly repaired if a drive fails. This results in continued
access to your workspace data with no data loss during the failure and repair.
Avid ISIS Hardware
controller and blinks when either of the system drives
is being accessed.
an LED on the rear of the enclosure. The rear LED is
also blue and is on the lower left-hand side of the
Ethernet ports. It is used to identify a system for
servicing when it is installed in a high-density
rack/cabinet populated with several other similar
systems.
illuminates green when the power is on.
n
c
Each Engine provides 16 TB in the ISIS 5500-16 and 32 TB in the ISIS 5500-32 and 64 TB in
the ISIS 5500-64 of storage with the option to bind up to six Engines for a possible total of
384 TB. New installations are created using a common slot configuration. However, once a disk
has failed, the initial layout changes and the default configuration no longer applies. The
numbers assigned to the slots and the group numbers are not displayed in the ISIS software.
These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.
The LSI MegaRAID Storage Manager is a RAID utility that you might be asked to use when
instructed to by Avid Customer Support. This utility is not automatically installed with your ISIS
software installation. You must access the LSI Corporation site to download under LSI's terms
and conditions. See “Downloading and Installing the LSI MegaRAID Storage Manager Utility”
on page 19 for instructions on downloading the LSI MegaRAID Storage Manager Utility.
The following drive configuration is created when the RAID groups are initially
configured. Once a drive group has used the spare drive and a new spare is established, the
following information no longer applies. The following RAID group configuration changed
from the initial release. These changes have been incorporated into Engine shipments
starting in September 2011.
18
6 Gb SAS Expander — Initial Data Drive Slot Locations and RAID Groups
Slot 1 – RAID Group 0Slot 5 – RAID Group 0Slot 9 – RAID Group 1Slot 13 – RAID Group 2
Slot 2 – RAID Group 0Slot 6 – RAID Group 1Slot 10 – RAID Group 1 Slot 14 – RAID Group 2
Slot 3 – RAID Group 0Slot 7 – RAID Group 1Slot 11 – RAID Group 2 Slot 15 – RAID Group 2
Slot 4 – RAID Group 0Slot 8 – RAID Group 1Slot 12 – RAID Group 2 Slot 16 – Spare
Downloading and Installing the LSI MegaRAID Storage Manager Utility
Access the LSI website to download the utility.
To download the utility:
1. Go to www.lsi.com
2. Click Support >Find Help > Find Support Documents & Downloads by Product.
3. In the Search by keyword box enter 9260-4i (This is the model of the Raid Controller
installed in the ISIS 5500 chassis.)
4. Expand Management Software and Tools.
5. Choose the Latest MegaRaid Storage Manager.
Avid ISIS Hardware
6. Accept the License Agreement.
7. Download the file to the local system.
To install the utility:
1. Extract the downloaded zip file.
2. Run the Setup.exe.
3. Accept the license agreement.
4. Accept the Customer Info default and click Next.
5. Accept the Destination folder default and click Next.
6. In the Setup Type window select Complete and click Next.
7. In the LDAP Logon Information window, choose No and click Next.
8. Click Finish.
The utility will be installed on your system. You can launch the utility from Start >
Programs > MegaRAID Storage Manager.
19
RAID Behavior in the Engine
System drives
Top power
connector
Bottom power
connector
USB ports
Serial port
ID LED
(lit with ID button
on front is pressed)
Intel Pro 1 Gb
Ethernet ports
LSI MegaRAID
controller
Myricom 10 Gb
Ethernet port
Video port
Once the three RAID groups have been created, any of the drives in the Engine can be swapped
within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of
each of the three RAID groups.
If a single drive should fail, the Avid ISIS automatically starts a repair of the RAID group using
the spare drive in the Engine.
Avid ISIS Rear Panel
The Avid ISIS rear panel provides access to the power supplies, system drives, video port,
1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB
connectors for the application key, and keyboard or mouse.
The following illustration shows the shipping configuration of the ISIS 5500-32. The Quad Port 1
n
Gb Ethernet adapter board (not shown) is optional in the ISIS 5500-16, ISIS 5500-32 and ISIS
5500-64. For instructions on installing the optional adapters boards, see “Optional Network
Adapter Boards” on page 27.
Avid ISIS 5500-32 Rear Panel
Avid ISIS Hardware
Expansion Slots
There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following
tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots.
20
Avid ISIS Hardware
Supported Slot Configuration
PCI SlotInterfaceDescription
2 PCI-E x1610 Gb Ethernet
3 PCI-E x8Internal LSI
4 PCI-E x8Intel
1, 5, and 6NoneThese slots are not used. No optional adapter boards are
System Drives
There are two system drives accessible from the rear of the Avid ISIS enclosure. These two
drives are mirrored and if a failure occurs on either one of the system drives, you can pull the
failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS
enclosure. As soon as a replacement system drive is installed, the working system drive creates a
mirror of the original drive on the new drive. All Avid ISIS operations continue to run
uninterrupted.
®
Myricom
controller board
board
board
®
RAID
®
4-Port Ethernet
The 10 Gb Ethernet Myricom board is installed in the
second PCI-E x16 connector on the ISIS 5500 Engine.
This is a 10-Gb connection for configurations with
multiple storage enclosures or for a single 10-Gb client
in a direct connect configuration.
The LSI MegaRAID board is installed in the third PCI-E
x8 connector. There is no external connection. The LSI
board connects to an internal SAS Expander board using
a SAS cable.
The Intel 4-port Ethernet board is installed in the forth
PCI-E x8 connector. This is an option board for direct
connect configuration, adding four more 1 Gb direct
connect clients.
supported.
The drive carriers for the system drives are locked to prevent them from opening during
n
shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system
drives.
Power Supplies
There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure
occurs on either one of the power supplies, you can pull the failed power supply out of the
enclosure and install a replacement power supply without turning off the Avid ISIS enclosure.
All Avid ISIS operations continue to run uninterrupted.
21
Activating the License Key
You need to activate your Avid ISIS software before you can make an Active File System. After
installing your software, see “Avid ISIS Software Licensing” on page 97
Previous versions of Avid ISIS software use an application key plugged into the System Director
n
to allow clients to connected to the ISIS infrastructure. The USB application key is now available
as an option. New ISIS systems ship with software licensing that is activated online. If you are
already using an application key (dongle) in your ISIS infrastructure you can continue using it.
Software licensing is only required with new ISIS installations. Clients cannot access the Avid
ISIS software until the license key has been activated.
If configuring a Dual System Director for metadata redundancy, you need a second software
license or application key for the second System Director, For more information, see
“Configuring System Director Resiliency” on page 104.
Avid ISIS Networks
The Avid workgroup uses an Avid ISIS to provide clients access to Avid ISIS workspaces
(shared folders) over a 1 Gb Ethernet network (see “Avid ISIS Infrastructure — Clients with One
or Two Switches” on page 24 and “Avid ISIS Infrastructure — with Optional Storage” on
page 25). You can have several workgroups at your site, each accommodating multiple Ethernet
clients.
Avid ISIS Networks
Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local
drives. The Avid ISIS allows clients to mount up to 21 workspaces. Clients can then play,
capture, and edit media on the workspaces using networking protocol optimized by Avid for
real-time media transfer. Real-time media reads and writes are not possible unless the connected
clients are running a qualified Avid editing application and have the Avid ISIS client software
installed. See the Avid ISIS ReadMe for a list of supported hardware and Avid editing
applications.
When workspaces are mapped to drive letters, depending on the number of drives in the client
n
system, the maximum number of workspaces that can mounted is 21. You can mount more
workspaces with UNC mounting.
Direct Connect Clients
The Avid ISIS 5500 direct connect configuration provides access to shared workspaces by
connecting up to nine clients directly into a single Avid ISIS Engine. The following illustrations
shows the Avid ISIS Engine rear panel with optional Quad Port 1 Gb Ethernet adapter board
installed and the Myricom 10 Gb Ethernet board (shipped installed in the ISIS 5500 Engines.)
22
Avid ISIS Networks
Up to 4 clients
1 Gb Ethernet
Ethernet client
Ethernet client
ISIS 5500
Ethernet client
Ethernet client
Ethernet client
Ether
net client
Up to 4 clients
1 Gb Ethernet
10 Gb Ethernet client
10 Gb Ethernet
1
3
4
6
Ethernet client
Ether
net client
Depending if you have installed the optional Quad Port 1 Gb Ethernet adapter board, four or
eight direct connect 1 Gb clients are available. The Myricom 10 Gb Ethernet board offers one
10 Gb direct connect client.
You cannot mix an Ethernet switch configuration and clients that are directly connected.
n
Direct connect options include:
•The ISIS 5500-64, ISIS 5500-32 and ISIS 5500-16 Engines both support up to eight 1 Gb
clients directly connected to the built-in Intel Pro 1000 Ethernet ports and when using the
optional Quad Port 1 Gb Ethernet adapter board. The built-in Intel Pro 1000 ports are the
four outside ports (labeled 1, 3, 4, and 6). The Quad Port Ethernet boards are not labeled but
are ports 8 to 11 from top to bottom.
•The Quad Port 1 Gb Ethernet adapter board does not ship installed in the ISIS 5500-64, ISIS
5500-32 or the ISIS 5500-16 Engines. This optional board is only supported in single Engine
direct connect configurations when you want 5 to 8, 1 Gb clients connected to the ISIS
Engine.
The Quad Port 1 GB Ethernet adapter board is option in the ISIS 5500 Engines. For instructions
n
on installing the Ethernet adapter board, see “Optional Network Adapter Boards” on page 27.
•The Myricom 10 Gb Ethernet board is shipped installed in the ISIS 5500-64, ISIS 5500-32
and the 5500-16 Engine. This board is the 10 Gb connection for configurations with multiple
storage enclosures or for a single 10 Gb client in a direct connect configuration.
Avid ISIS 5500 direct connect configurations do not support dual-link client connections or Avid
n
Interplay environments.
Avid ISIS Infrastructure — Direct Connect Clients
23
System Director and Switch 1 Gb Connections
1 Gb Ethernet
Ethernet client
Ethernet client
Ethernet client
Ethernet client
ISIS 5500
Up to 90 clients
Ethernet switch
1
3
4
6
A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports
(1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be
configured as the System Director. Clients access workspaces on the System Director through
the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS
continues to operate. Clients can continue to access workspaces through the switch even when
only one Ethernet port is connected to the System Director. This is not an approved
configuration, but a safeguard if the other Ethernet connections are lost. If you stack the two
switches, you can connect up to 90, 1-Gb Ethernet clients, For instructions on setting up this
configuration, see “System Director 1 Gb Ethernet Connections to the Switch” on page 48.
Avid ISIS Infrastructure — Clients with One or Two Switches
Avid ISIS Networks
Engine and Switch 10 Gb Connections
A 10 Gb connection between your Engine and switch allows you setup the switch and clients a
greater distance away from the Avid ISIS system. You can use the 10 Gb port in the Engine for a
single or multiple Engine configuration. When using multiple Engines, you are required to use
the 10 Gb connection in the System Director and Engines to the switch. When using a single
Engine, that Engine must be configured as the System Director and can use either the 1 Gb ports
or 10 Gb port to connect to the switch.The stacked switch configuration allows you to connect up
to 90 1-Gb Ethernet clients (see “10 Gb Ethernet S25 Switch Connections” on page 52 and “10
Gb Ethernet S60 Switch Connections” on page 59).
24
Avid ISIS Infrastructure — with Optional Storage
Avid ISIS
Avid ISIS
ISIS 5500
Up to 90 clients
Ethernet switch
Ethernet client
Ethernet client
Ethernet client
Ethernet client
Optional storage enclosures
10 Gb Ethernet
Avid ISIS
Avid ISIS
Avid ISIS
Installation Consideration
Installation Consideration
To set up an Avid ISIS environment you need:
•An Avid ISIS Engine
•Avid ISIS software
If using System Director Resiliency, the software license or an Application Key must be installed
n
on both the Active and Standby System Directors.
•Several Avid ISIS Ethernet client connection options are listed as follows. See the Avid ISIS
ReadMe for the latest list of qualified Ethernet switches
-Up to five clients (including the 10GB client) can connect directly into the Intel Pro
network ports (1, 3, 4, and 6) on the rear of the System Director (see “Direct Connect
Clients” on page 22).
-Up to nine clients can connect directly to a single Engine configuration when using the
built-in Intel Pro network ports and when the optional Quad Port 1 Gb Ethernet adapter
is installed (ports 8, 9, 10, and 11).
-Up to 20, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch using
four 1-Gb connections to the System Director. This is nonblocking gigabit Ethernet
switch (see “System Director and Switch 1 Gb Connections” on page 24).
25
Installation Consideration
-Up to 24, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch using
a 10-Gb connection to the System Director (see “Engine and Switch 10 Gb
Connections” on page 24).
-Up to 44, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch using
four 1-Gb connections to the System Director.
-Up to 47, 1-Gb Ethernet clients are supported on the Force10 S4810 Ethernet switch
using a 10-Gb connection to the System Director.
-Up to 48, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch using
a 10-Gb connection to the System Director.
-Up to 44, 1-Gb Ethernet clients are supported across two stacked Force10 S25 Ethernet
switches using four 1-Gb connections to the System Director. (20 clients in the first
Force10 S25 switch, 24 on the second). These switches are stacked using a 12 Gb
stacking connection.
-Up to 48, 1-Gb Ethernet clients are supported across two stacked Force10 S25 Ethernet
switches using a 10-Gb connection to the System Director. (24 clients in the first
Force10 S24 switch, 24 on the second, two ports unused). These two switches are
stacked using a 12 Gb stacking connection.
®
-Up to 90, 1-Gb Ethernet clients are supported with the Force10 S4810, Cisco
4900, and
Cisco 4948 Ethernet switches.
The Avid ISIS supports additional storage enclosures. When expanding with an Avid ISIS
storage you must take the following into consideration:
•The spare drive in each enclosure can only repair failures that occur in that same enclosure.
You cannot repair a bad drive in the Avid ISIS System Director enclosure with the spare
drive that is located in a second Avid ISIS enclosure. The spare drive in the second enclosure
can be moved to an open slot in the first enclosure and made into a spare for the new
enclosure.
•You cannot mix ISIS 5500-64 (4TB), ISIS 5500-32 (2 TB) drives or ISIS 5500-16 (1 TB)
drives in the same ISIS 5500 Engine.
•Once a disk has been added to the data set it must not be moved between Avid ISIS
enclosures. Doing so corrupts the data on that disk.
26
2Optional Network Adapter Boards
This chapter provides procedures for adding and replacing network adapter boards in your Avid
ISIS 5500. Do not add any hardware if there are any issues with the system. Correct all problems
before adding new hardware and making changes to the system. Perform a quick check to verify
that the system is in good working order.
Topics in this chapter include:
•ISIS Engine Adapter Board Slots
•Electrostatic Discharge Precautions
•Removing and Installing the System Cover
•Myricom 10-Gb Driver and Configuration Settings
•Intel Driver and Configuration Settings
For information that describes specific models, “ISIS 5500 Engine Models” on page 14.
A #2 Phillips-head screwdriver is needed to perform the procedures described in this section,
n
ISIS Engine Adapter Board Slots
The following illustrations shows the Avid ISIS Engine rear panel with the Ethernet adapter
boards installed. The 10 Gb Myricom board is shipped in the ISIS 5500-64, ISIS 5500-32 and
the ISIS 50500-16 Engine
The ISIS 5500-16 Engine does not include the Quad Port 1 Gb Ethernet adapter boards.
®
•The Myricom
and the ISIS 5500-16 Engine. This board is the 10 Gb connection for configurations with
multiple storage enclosures or for a single 10 Gb client in a direct connect configuration.
•The LSI MegaRAID controller board is shipped installed in the ISIS 5500-64, ISIS 5500-32
and ISIS 50500-16 Engines. There is no external connection. This board is the internal SAS
RAID controllers.
•The Intel four port 1 Gb Ethernet board does not ship installed in any of the ISIS 5500-64,
ISIS 5500-32 or the ISIS 5500-16 Engines. This optional board is only in direct connect
configurations when you want 5 to 8 1 Gb clients connected to the ISIS Engine. For sample
10 Gb Ethernet board is shipped installed in the ISIS 5500-64, ISIS 5500-32
configurations see “Direct Connect Clients” on page 22.
Quad port
1 Gb Ethernet
LSI MegaRAID
controller
Myricom 10 Gb
Ethernet port
Avid ISIS Rear Panel
Electrostatic Discharge Precautions
Electrostatic discharge (ESD) can damage disk drives, electronic components, and other parts.
Avid recommends that you perform all procedures in this chapter only at an ESD workstation. If
one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to
chassis ground (any unpainted metal surface) on your Engine when handling parts.
Electrostatic Discharge Precautions
Always handle boards carefully. They can be extremely sensitive to ESD. Hold electronic boards
only by their edges. After removing a board from its protective wrapper, place the board
component side up on a grounded, static free surface. Use a conductive foam pad if available but
not the wrapper. Do not slide the board over any surface.
Removing and Installing the System Cover
To remove the top cover:
1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on
page 28.
2. Make sure the Engine is powered off and all peripheral devices and AC power cords are
disconnected.
3. Remove the four top cover screws shown in the following illustration.
4. Completely loosen the captive thumb screws on the back of the Engine.
5. Pull the two pull tabs on the sides of the cover outward and lift the cover off the system.
28
Removing the Top System Cover
Front
Thumb screws
Pull tabs
Top cover
screws
Removing and Installing the System Cover
To install the server system cover:
1. Place the cover over the Engine so that the side edges of the cover sit just outside the Engine
sidewalls.
2. While pulling the tabs outward, slide the cover forward until the tabs click into place and
release the pull tabs.
3. Replace the four top cover screws previously removed.
4. Tighten the rear thumbscrews.
5. Reconnect all peripheral devices and the AC power cords.
29
Installing the Adapter Board
Front
Blank covers
and screw
Quad port
1 Gb Ethernet
Myricom 10 Gb
Ethernet port
LSI MegaRAID
controller
To install the adapter board:
1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on
page 28.
2. Remove the Engine as previously described, see “Removing and Installing the System
Cover” on page 28.
3. Identify the appropriate slot for the adapter boards you are installing.
4. Remove the screw securing the blank panel associated with the slot where you are installing
the adapter board.
Removing the Blank Panel
Removing and Installing the System Cover
30
Loading...
+ 149 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.