Pinnacle Systems ISIS 5000 - 3.1 Administrator’s Guide

Avid® ISIS® 5000

Administration Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419. Other patents are pending.

This document is protected under copyright law. An authorized licensee of Avid ISIS 5000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte, AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid, Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom, C|24, CaptureManager, ChromaCurve, ChromaWheel, Command|24, Conectiv, CountDown, DAE, Dazzle, Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox, EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko, G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, inTONE, Intraframe, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack, MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interFX, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle, Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rS9, rS18, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD, SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE, VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Avid ISIS 5000 Administration Guide • 0130-30340-01Rev. B • December 2010 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 1 Working with the Avid ISIS 5000 Management Console . . . . . . . . . . . . 15

Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Opening the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Organizing Display Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Sorting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring External Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Starting, Stopping, and Configuring the Notification Service. . . . . . . . . . . . . . . 36

Configuring Error Notification Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 3 Managing Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Managing Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Storage Manager List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Viewing Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Storage Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adding (Binding) Storage Managers to the ISIS File System . . . . . . . . . . . . . . 45

Removing (Unbinding) Storage Managers from the ISIS File System . . . . . . . 45

Clearing Network Degraded Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . 45

Managing Orphaned Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Orphaned Managers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing Orphaned Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Managing Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Storage Element List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Viewing Storage Element Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Adding Storage Elements to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Rectifying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 4 Managing Storage Groups and Workspaces. . . . . . . . . . . . . . . . . . . . . . 55

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Storage Group Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Adding New Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Deleting Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Managing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Workspaces List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Advanced Redistribution Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 5 Managing Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Modifying User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Deleting User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Opening LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Modifying the Account Synchronizer Display . . . . . . . . . . . . . . . . . . . . . . . 98

Synchronizing LDAP and ISIS Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . 102

Connecting and Disconnecting from the ISIS and LDAP servers. . . . . . . 102

Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Viewing Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 6 Managing Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Monitoring Client Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Opening the Bandwidth Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Scaling the Bandwidth List Graph Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Opening the Connection Status Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Disconnecting Clients from the Shared Storage Network . . . . . . . . . . . . . . . . 113

Monitoring Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Reservations Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Chapter 7 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using the Administration Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using the System Logs Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using The ISIS Snapshots Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Creating, Viewing, and Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Working with Snapshot Archives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using the Profiler Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Viewing System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Network Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

System Status History Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . 134

Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Monitoring Avid ISIS 5000 with SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Agent Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Chapter 8 Avid ISIS 5000 Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Opening ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Collapsing ISIS Launch Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Using Storage Manager Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Avid ISIS System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Starting the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . 143

Changing System Director Virtual Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using the ISIS System Director Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Monitoring System Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

System Director Performance Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . 146

System Director Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Resetting the System Director Event Log . . . . . . . . . . . . . . . . . . . . . . . . . 147

Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Reconfiguring the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . 148

Monitoring Metadata Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Creating a Metadata Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Managing Active Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Chapter 9 Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . 153

Opening the Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . 153

Understanding the Agent Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Managing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Creating New Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . 157

Viewing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . . 157

Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Changing the Agent Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . 158

Statistics Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Using Storage Manager Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Clearing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Enabling and Disabling Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . 163

Saving Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Viewing and Deleting Saved Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Appendix A Avid ISIS 5000 SNMP MIB Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Appendix B Avid ISIS 5000 E-mail Notification List . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Using This Guide

Who Should Use This Guide

The Avid ISIS 5000 shared storage network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations.

Unless noted otherwise, the material in this document applies to the Windows Mac OS on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

X operating systems.The majority of screen shots in this document were captured

Who Should Use This Guide

This administration guide is intended for system administrators responsible for the setup and day-to-day management of an Avid ISIS 5000 shared storage network, as well as for users who need to access Workspaces on the network. You should have a basic understanding of how to use and manage the Windows should be familiar with basic workgroup and network concepts.

operating system and Mac OS® X systems, and you

Chapter Overview

and

This guide contains the following chapters:

• “Working with the Avid ISIS 5000 Management Console” on page 15 is an introduction to the Avid ISIS 5000 Management Console, and contains information to help familiarize you with using the interface and tools.

• “Configuring the Management Console” on page 33 provides information about configuring Management Console options.

• “Managing Avid ISIS 5000 Hardware” on page 39 provides information about configuring Storage Managers and Storage Elements.

• “Managing Storage Groups and Workspaces” on page 55 provides information about setting up and working with Storage Groups and Workspaces.

• “Managing Clients” on page 81 provides information about working with client accounts, including Users, Groups, and connected Devices.

• “Managing Connections” on page 109 provides information about monitoring and managing client connections.

• “System Monitoring and Diagnostics” on page 117 provides information about using Management Console tools to monitor and troubleshoot Avid ISIS 5000 hardware, software, and network issues.

• “Avid ISIS 5000 Control Panels” on page 139 provides information on using the control panels available from the Avid ISIS 5000 system desktop.

• “Avid ISIS 5000 Storage Manager Agent” on page 153 provides information about accessing and using the Avid ISIS 5000 Storage Manager Agent.

The following appendices are also included:

• “Avid ISIS 5000 E-mail Notification List” on page 169 lists the messages that appear in Avid ISIS 5000 email notifications.

• “Avid ISIS 5000 SNMP MIB Reference” on page 167 provides detailed information about the Avid ISIS 5000 SNMP MIB.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

If You Need Help

Symbol or Convention Meaning or Action

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at

www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Accessing the Online Documentation

The Avid ISIS 5000 online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS 5000 installer DVD.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the installer USB flash drive:

1. Insert the Avid ISIS 5000 USB flash drive into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit http://learn.avid.com.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).

1 Working with the Avid ISIS 5000

Management Console

This chapter contains the following topics:

• Before Performing Administrative Functions

• Opening the Management Console

• Using the Management Console Interface

• Organizing Display Information

• Filtering the Display

• Updating Information

• Selecting Items

• Entering Text

The Avid ISIS 5000 Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself.

Performing administrative functions on more than one Administration site at the same time can cause unexpected results.

When you access the Avid ISIS 5000 Management Console, the Login dialog opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

When you first install the Avid ISIS 5000 software, the login password is blank by default. To set a password for the administrator, follow the procedure described in “Changing the

Administrator Password” on page 34.

Regular users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS 5000 Client Manager Help or the Avid ISIS 5000 Quick Start Card. The

Avid ISIS 5000 Client Manager User’s Guide is also included in the Avid ISIS 5000 Online Library as a separate document.

1 Working with the Avid ISIS 5000 Management Console

Before Performing Administrative Functions

It is critical that clients unmount Workspaces when you do the following:

• Stopping and restarting the System Director (unmount all Workspaces)

• Restarting the System Director (unmount all Workspaces)

• Changing users’ or user groups’ access (unmount only the affected Workspaces)

• Renaming or deleting Workspaces (unmount only the affected Workspaces)

If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost.

Opening the Management Console

The Avid ISIS 5000 Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console:

Microsoft Windows

• Microsoft Internet Explorer, v7.x and newer

Apple Macintosh OS X

• Safari, v3.2 and newer

To open the Management Console as Administrator:

1. Open your web browser.

2. In the address bar of your browser, type the address of the active System Director:

http://[

The active System Director host name is one of the following:

- The System Director Windows host name.

System Director host name

]

- A host name which has been assigned to the active System Director on your

network DNS server(s).

Check with your network administrator if you are unsure of which System Director name to use.

When you enter the System Director address, if any site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your network administrator.

The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator username.

Using the Management Console Interface

3. Type your password. For information on changing the administrative password, see “Changing the

Administrator Password” on page 34.

4. Click the Login button (arrow icon), or press Enter. The Avid ISIS 5000 Home page opens.

To log out of the ISIS Management Console:

t Click the Logout link, located in the upper right corner of the screen.

Using the Management Console Interface

This section contains the following topics:

• Navigation Toolbar

• System Status Console

• Accessing Help

• Session Counter

• Main Tools Panel

The ISIS Management Console, which you can run on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons.

To use the ISIS Management Console, you need to have Adobe your system.

Non-Administrator users will see a subset of the tools available to Administrators,

depending on access privileges.

Flash® Player installed on

1 Working with the Avid ISIS 5000 Management Console

rewq t y

1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS 5000

system. See “System Status Console” on page 19

2 Navigation toolbar—Access Management Console tools and bread crumb navigation. See

“Navigation Toolbar” on page 19

3 Tools panel links—Click to go to the respective tool pages. See “Main Tools Panel” on page 24

4 Help link—provides links to various ISIS help resources

5 Session counter—Displays the time remaining in the current Management Console session. See

“Session Counter” on page 23

6 Logout link—Ends the Management Console session and logs the user out of the system. See

“Opening the Management Console” on page 16

Navigation Toolbar

ewq

The navigation toolbar provides several items to help you navigate through the Management Console interface.

1 Home link—You can click this link from any page to return to the Management Console Home

screen. Additionally, a pop-up navigation menu appears when you hover the mouse cursor over this link

Using the Management Console Interface

2 Current tool heading—Indicates the tool you are currently using and its associated icon

3 Related links section—Management Console tools that are related to the one you are currently

using are provided when relevant

4 Pop-up navigation menu headings—Click to expand the section sub-menu, click again to

collapse it

5 Pop-up navigation sub-menu—quick navigation directly to any of the links provided on the

Management Console home page

System Status Console

The System Status Console, located on the left side of the Avid ISIS 5000 Management Console, contains several components that give you a snapshot view of the Avid ISIS 5000 system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

The System Status Console is available from the Login window, even if you are not logged in

to the Management Console, but you have to log in to follow links from the tool bar screens, such as the log files.

1 Working with the Avid ISIS 5000 Management Console

w e

1 Current system status panel—error/warning/info status LEDs will be lit to indicate the

presence of system events, along with a counter indicating the current number of each type of event

2 Status event history panel—displays which type of system events have occurred since the

System Director was started, along with the date and time of the first logged event. Clicking this panel will open the System Status History tool. For more information, see “System Status

History Tool” on page 126

3 Storage capacity panel—displays the total Storage Group capacity, capacity allocated to

Workspaces, and the amount of capacity used by data

4 System Status Console panels—click the panel headings to display the system information

panel. For more information, see “System Status Console Panels” on page 21

5 Status retrieval panel—Management Console will periodically retrieve system status

information. The panel displays the results and the time stamp of the retrieval operation

System Status Console Panels

The System Status Console contains several panels that provide information about different areas of Avid ISIS 5000 operation. Each panel can be expanded and collapsed by clicking on the panel title.

The Status panel provides a quick summary of the System Director status as well as a link to the System Logs tool.

For more information about using the System Logs tool, see “Using the System Logs Tool”

on page 119.

The System panel provides a summary of hardware, software, and networking information.

Using the Management Console Interface

1 Working with the Avid ISIS 5000 Management Console

The Performance panel provides a summary of the following information:

• Messages Per Second

• Number of open files

The Bandwidth panel displays Megabytes Per Second, information on total and per-client bandwidth.

Accessing Help

The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS 5000 online help as well as the complete set of PDF documents.

Help links will open in a separate window. PDF documents might open in an external

application, depending on your browser configuration.

To access the Help menu:

1. Move the mouse cursor over the Help menu text.

Using the Management Console Interface

The Help pop-up menu opens.

2. (Option) Click the Help menu text to open the Avid ISIS 5000 online help directly.

Session Counter

The user session will time out automatically after two hours of inactivity, after which the user will need to log in again to continue working. The session counter, located in the upper right corner of the Management Console, displays the time remaining in the user session.

The counter is automatically reset to two hours when a link is clicked, or an action is performed such as adding or deleting a Workspace. The counter can also be reset manually.

To manually reset the session counter:

t Click the session counter display.

The session timer is reset to two hours.

1 Working with the Avid ISIS 5000 Management Console

Main Tools Panel

The ISIS Management Console main panel is divided into the following sections:

• The System section, which contains the following tools:

Tool Description

Workspaces View details of, create, delete, duplicate, or change capacity of any

Workspace; see “Managing Workspaces” on page 63 for more information.

Users View details of, create, delete, duplicate, or modify Workspace access

of any User; see “Managing Users” on page 86 for more information.

Groups View details of, create, duplicate, modify Workspace access of, or

assign User access to any User Group; see “Managing User Groups”

on page 82 for more information.

Devices View details of, create, delete, or modify descriptions of any device;

see “Managing Devices” on page 103 for more information.

Installers Download installers for Avid ISIS Client Manager, Flash, and other

software.

Storage Managers View details of, bind, or unbind any Storage Manager; for more

information, see “Managing Storage Managers” on page 39.

Storage Elements View details and issue commands to any Storage Element; for more

information, see “Managing Storage Elements” on page 48.

Storage Groups View details of, create, delete, or modify Storage Elements of any

Storage Group; for more information, see “Managing

Storage Groups” on page 55.

Orphaned Managers View details and force removal of any orphaned Storage Manager; for

more information, see “Managing Orphaned Managers” on page 46.

Administrator Password

Change the Management Console Administrator password; for more information, see “Changing the Administrator Password” on page 34.

• The Connectivity section, which contains the following tools:

Tool Description

Connection Status View or disconnect any connected client; for more information, see

“Monitoring System Connection Status” on page 112.

Using the Management Console Interface

Tool Description (Continued)

Bandwidth View read and write bandwidth of any connected client; for more

information, see “Monitoring Client Bandwidth” on page 109.

Reservations View and revoke any current bandwidth reservation; for more

information, see “Monitoring Reservations” on page 114.

• The Tools section, which contains the following tools:

Tool Description

System Status History View historical system status information; for more information, see

“System Status History Tool” on page 126.

ISIS Toolbox Connection Analyzer, Log Aggregator, and Disk Analyzer; for more

information, see “ISIS Toolbox” on page 127.

LDAP Sync Tool Synchronize User information with your LDAP server; for more

information, see “Managing LDAP Accounts” on page 94.

Network Utilities Allows you to retrieve a detailed look at the connected network, or

run a ping or traceroute; for more information, see “Network

Utilities” on page 125.

• The Logging section, which contains the following tools:

Tool Description

System Information Get complete system information: Memory stats, host information,

running processes, and Agent statistics, all on one screen; for more information, see “Viewing System Information” on page 124.

System Logs View all system messages, info, warnings, and errors at the

application, system, and security levels; for more information, see

“Using the System Logs Tool” on page 119.

Administration Logs View current and archived Management Console logs; for more

information, see “Using the Administration Logs” on page 118.

ISIS Snapshots Create a snapshot of the ISIS system for viewing or downloading; for

more information, see “Using The ISIS Snapshots Tool” on page 120.

Profiler Create and view profiles of the System Director; for more

information, see “Using The ISIS Snapshots Tool” on page 120.

1 Working with the Avid ISIS 5000 Management Console

• The Advanced section, which contains the following tools:

Tool Description

Preferences Change and save bandwidth, LCT threshold, device creation, and disk

errors preferences; for more information, see “Configuring

Management Console Preferences” on page 33.

External Authentication

Notification Service Configure email notification on specific system events; for more

Agent Options Modify Agent configuration options; for more information, see

Agent Trace Setup Configure Agent trace settings; for more information, see “Agent

Configure external authentication servers; for more information, see

“Configuring External Authorization” on page 35.

information, see “Configuring the Notification Service” on page 36.

“Agent Configuration Tools” on page 138.

Configuration Tools” on page 138.

Organizing Display Information

This section contains the following topics:

• “Moving Columns” on page 26

• “Showing and Hiding Columns” on page 27

• “Sorting Information” on page 27

You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.

Moving Columns

To move a column in the Main display panel:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

Showing and Hiding Columns

When you open a Management Console tool (for example, the Storage Elements tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden.

To show or hide columns:

t Select one of the options, right-click in the column heading row and select a heading

you want to show or hide. Displayed column headings are marked by a bullet symbol (•). You cannot hide the first

column on the left of the Main display panel (usually the Name column).

Organizing Display Information

Sorting Information

The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information.

To sort information:

t Click the column heading for the column you want to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Click the column heading for the first column you want to sort. The items in the column are sorted in ascending order.

2. Click a second column. The items in the second column are sorted in ascending order. The items in the first

column maintain their sort order, but with a lower priority than the second sort.

1 Working with the Avid ISIS 5000 Management Console

3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

You can limit the items listed in the Main display panel by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

1 Category menu—Select the category to filter

2 “Not” operator—Select to exclude items matching the filter rules from the search results

3 Condition menu—Select the filter condition

4 Search term field—Type the text or value to filter

rewq t y u

5 Filter button—Perform the filter operation

6 Clear button—Clear the filter settings

7 Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for the Bandwidth, Connection Status, and Reservation options.

To filter the display:

1. Select a category from the Category menu. The Category menu lists all of the column headings available for the selected Command

menu option.

2. (Option) Select “Not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter. The Main display panel updates to display the filtered results. The Filter panel displays

the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display panel updates to display all items.

Updating Information

You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.

This setting persists between Management Console sessions, but not browser sessions. If you

close the browser application, Auto refresh will revert to the default (disabled) setting.

To enable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is enabled, and a message is displayed.

Updating Information

While Auto refresh mode is enabled, other functions such as add, delete, and details are not

available.

To disable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items

You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder. The following table summarizes the methods for selecting items and performing actions.

Actions Selection Method

To select an item Single click the item.

To select multiple, non-contiguous items Ctrl+click each item you want to select.

To select multiple, contiguous items Click the first item, then Shift+click on the last item.

1 Working with the Avid ISIS 5000 Management Console

Using Context Menus to Perform Actions

Most Management Console tool windows offer context menus you can use to perform commands on selected items.

To access context menus within the Management Console:

t Right-click (Windows) or Ctrl+click (Macintosh) selected items.

+ 159 hidden pages

Pinnacle Systems ISIS 5000 - 3.1 Administrator’s Guide

Contents

Using This Guide

Who Should Use This Guide

Chapter Overview

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

Before Performing Administrative Functions

Opening the Management Console

Using the Management Console Interface

Navigation Toolbar

System Status Console

System Status Console Panels

Accessing Help

Session Counter

Main Tools Panel

Organizing Display Information

Moving Columns

Showing and Hiding Columns

Sorting Information

Filtering the Display

Updating Information

Selecting Items

Using Context Menus to Perform Actions