Pinnacle Systems ISIS 5000 - 3.1 Setup Guide

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Avid® ISIS® 5000
Setup Guide
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Legal Notices
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This document is protected under copyright law. An authorized licensee of Avid ISIS 5000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Copyright © 2010 Avid Technology, Inc. and its licensors. All rights reserved.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
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Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
©1993–1998 Altura Software, Inc.
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The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. B • December 2010 • Created 11/22/10
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Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1 Avid ISIS Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Avid ISIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Avid ISIS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
RAID Behavior in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Avid ISIS Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Application Key (Dongle) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Avid ISIS Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Direct Connect Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System Director and Switch 1 Gb Connections. . . . . . . . . . . . . . . . . . . . . . . . . 27
Engine and Switch 10 Gb Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installation Consideration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 2 Installing the Avid ISIS System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Avid ISIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Avid ISIS Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rack-mount Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Positioning the Avid ISIS Engine in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Attaching the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . 39
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Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the Force10 S25 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the Force10 S60 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the Avid ISIS Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . 47
System Director 1 Gb Ethernet Connections to the Switch . . . . . . . . . . . . . . . . . . . 49
Force10 Ethernet Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Force10 S25 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
10 Gb Ethernet S25 Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Stacking the Force10 S25 Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . 56
Force10 S60 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10 Gb Ethernet S60 Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Stacking the Force10 S60 Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . 63
Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Turning On the Avid ISIS 5000 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 3 Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 69
Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Virtual System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . 71
IP Addressing Strategies When Connecting to a Network. . . . . . . . . . . . . . . . . 71
Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . 81
Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating an Active Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Binding the Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
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Checking or Changing the System Director IP Addresses . . . . . . . . . . . . . . . . 85
Configuring the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Accessing the Management Console From Any Computer. . . . . . . . . . . . . . . . 86
Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . 89
Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring Client Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sharing Avid ISIS Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 4 Configuring System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . 99
System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Connecting Dual System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configuring a Second System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Setting IP Addresses for Crossover Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Configure the Resiliency Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Restarting the System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Binding Order for Health Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 5 Avid ISIS Upgrade Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Health Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Switch Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
System Director Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
On Site Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 6 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . 122
Configuring the Force10 Switch Through the Serial Port. . . . . . . . . . . . . . . . . 123
Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Restoring From Flash Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Sample Switch Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Customize the Uplink on the Force10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Configure Force10 Switch for Uplink On the Force10 S25 . . . . . . . . . . . . . . . 132
Network and Switch Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sluggish Switch Performance On the Force10 S25. . . . . . . . . . . . . . . . . . . . . 133
Ping and Tracert Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 7 Configuring the Cisco Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing the Cisco Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Configuring the Cisco Switch Through the Serial Port . . . . . . . . . . . . . . . . . . . . . . 140
Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Loading the Avid Cisco Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Changing the IP Address Associated with the VLAN. . . . . . . . . . . . . . . . . . . . 144
Uplinking Your Cisco Switch to the Corporate Network . . . . . . . . . . . . . . . . . . 145
Sample Cisco Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Configuring the Cisco Switch Through a Network Connection . . . . . . . . . . . . . . . . 147
Chapter 8 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Replacing the ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Adding Optional Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
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Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Saving ISIS Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Replacing both System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . 157
Switch Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Chapter 9 Product Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . 162
Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . 164
Configuration Settings Not In The Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Administrative User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Network Port Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Chapter 10 Specifications and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Appendix A Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
European Union Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . 180
Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Japan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
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Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
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Using This Guide

The Avid® ISIS® 5000 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value.
This document describes the features for all Avid ISIS shared storage networks. Therefore,
n
your system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows only), (Macintosh), or (Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
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Symbol or Convention Meaning or Action
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published.
New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at
www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
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Accessing the Online Documentation

Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the PDF documentation.
You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can
n
access the PDF documentation.
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).
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1 Avid ISIS Overview

The document describes features and hardware of the Avid ISIS 5000. Depending on your configuration, your Avid ISIS system might not contain certain features and hardware that are covered in the document. Information that applies to specific models is specified in that section. The term “Avid ISIS” is used when the information applies to all models.
Avid ISIS uses industry standard components to deliver high capacity, high performance collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine (Storage Server) functionality. Each Avid ISIS Engine is comprised of 16 media storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant power and fans. Up to four Engines are supported in the ISIS 5000, with 2 TB media storage drives can be combined to deliver 128 TB of shared storage. The first ISIS Engine provides System Director and Management Console functionality in addition to media storage. The Avid ISIS 5000 network can support up to 90 Ethernet connected clients.
Avid ISIS assures media protection and availability using the following techniques:
Mirrored system drives are used for system operation and System Director metadata storage.
A failed system drive can be replaced without interrupting the operation of the Avid ISIS.
The 16 data drives are configured into three RAID 5 groups with one drive reserved as a global hot spare. If any of the RAID drives fail, the Avid ISIS automatically uses the spare drive to rebuild the RAID group. The failed drive can be removed and replaced with a new drive without interrupting the operation of the Avid ISIS.
Topics in this chapter include:
Avid ISIS Hardware
Avid ISIS Networks
Installation Consideration
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1 Avid ISIS Overview

Avid ISIS Hardware

The Avid ISIS is a standalone system that runs the Avid ISIS 5000 software. It is a dual-processor, rack-mount Windows storing data. The size of the data drives is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.
Avid ISIS Engine uses the Windows Storage Server 2008 operating system with Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software release is listed in the Avid ISIS 5000 ReadMe.
The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid
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ISIS enclosure.

Avid ISIS Front Panel

The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can be locked to prevent unauthorized personnel from accessing the buttons and data drives. The following is an illustration of the Avid ISIS enclosure with the front bezel installed.
Front of the Enclosure With Bezel
®
computer that contains sixteen 2 TB drives for
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Avid ISIS Hardware
ID
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch
The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the front bezel removed.
Front of the Enclosure Without Bezel
Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.
Data Drives
Data Drive LED Functions
Management Console
Drive State Blue LED Red LED
Messaging Comments
On-line Inactive On solid Off No Special Status Healthy online drive,
no disk I/O
On-line Active Activity Off No Special Status Healthy online drive,
with disk I/O
Healthy Spare On solid Slow flashing No Special Status
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1 Avid ISIS Overview
Data Drive LED Functions (Continued)
Management Console
Drive State Blue LED Red LED
Messaging Comments
Online Disk in a Failed Set
On solid/Activity
Double flashing Error – Disk Performance
Degraded
Nothing needs to be done to these online drives, but failed drive should be replaced
Spare Rebuilding Activity Activity Error – Disk Performance
Degraded – Rebuilding x%
Data Rebuilding Activity Double flashing Error – Disk Performance
Degraded – Rebuilding x%
Automatically occurs on drive failure
Automatically occurs on drive failure
Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention
required
Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array
creation
Failed Data Disk On solid On solid Error – Disk Performance
Should replace disk
Degraded
Failed Spare Disk On solid On solid Missing Spare Should replace disk
Unused Disk On solid Off
Non-Branded Medium
Flashing
Off Warning – Unapproved
spare disk attempting to be
Should replace disk
added as a hot spare
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System Front Panel and LEDs
ID
Control panel
BCA
GHDFE
The system has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view and system control panel.
System Director Front View
Avid ISIS Hardware
The following table describes the control panel shown in the previous figure.
System Control Panel
Letter Description Description
A Universal serial bus (USB) port USB 2.0 device port on the front of the system
supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.
B Halt or Non-maskable interrupt (NMI)
button
The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software.
If the Halt/NMI button is pressed,
c
the NMI signal locks the system and the system must be restarted to clear the interrupt.
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1 Avid ISIS Overview
System Control Panel
Letter Description Description
C System reset button Preforms a soft reset when pressed. Do not
D Six green network activity LEDs Illuminates green when a good network
E Red System error LED Illuminates red when an error is detected with
F System Drive activity LED Indicates drive activity from the onboard
use this button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.
connection is established and blinks when there is network activity on the six built-in 1-GB network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.
the system (fan, power supply, temperature, voltage).
SATA controller and blinks when either of the system drives is being accessed.
22
G System ID button When pressed it illuminates blue and also
illuminates an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.
H Power button Press to power on the enclosure. Power button
illuminates green when the power is on.
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Drive Array and Slot Locations
For data integrity, three RAID 5 groups are create in the each Avid ISIS storage enclosure (Engine) using the 16 data drives with one drive reserved as a global hot spare. This global spare allows a protected workspace to be quickly repaired with no data loss if a drive fails.
Each Engine provides 32 TB of storage with the option to bind up to four Engines for a total of 128 TB. Each new installation creates a common slot configuration, once you have a failed drive and use the spare drive, the initial drive configuration of RAID groups and spare drive no longer applies. The numbers assigned to the slots and the group numbers are not displayed in the ISIS software. These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.
The the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS (Start
n
> Programs > MegaRAID Storage Manager) and should be used only when instructed to by Avid Customer Support. Most functions in the utility have been incorporated into the Avid ISIS software.
RAID Behavior in the Engine
Once the three RAID groups have been created, any of the drives in the Engine can be swapped within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of each of the three RAID groups.
Avid ISIS Hardware
If a single drive should fail, the Avid ISIS automatically starts a repair of the RAID group using the spare drive in the Engine. To identify the failed drive in the Engine, see the table that describes the LEDs “Data Drive LED Functions” on page 19. Remove the failed drive and install a new drive in the open slot to create a new spare.
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1 Avid ISIS Overview

Avid ISIS Rear Panel

The Avid ISIS rear panel provides access to the power supplies, system drives, video port, six 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB connectors for the application key, and keyboard or mouse.
Avid ISIS Rear Panel
Top power connector
Bottom power connector
System drives
Expansion Slots
There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots.
Supported Slot Configuration
PCI Slot Interface Description
2 PCI-E x16 10 Gb Ethernet
3 PCI-E x8 Internal LSI
1, 4, 5 and 6 None These slots are not used. No optional adapter boards are
ID LED (lit with ID button on front is pressed)
®
Myricom
board
®
RAID
controller board
Intel Pro 1 Gb Ethernet ports
The 10 Gb Ethernet Myricom board is installed in the first PCI-E x16 connector. This is a 10-Gb connection for configurations with multiple storage enclosures.
The LSI MegaRAID board is installed in the second PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander card using a SAS cable.
supported.
Video port
USB ports
Serial port
Myricom 10 Gb Ethernet port
LSI MegaRAID controller
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System Drives
There are two system drives accessible from the rear of the Avid ISIS enclosure. These two drives are mirrored and if a failure occurs on either one of the system drives, you can pull the failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS enclosure. As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS operations continue to run uninterrupted.
The drive carriers for the system drives are locked to prevent them from opening during
n
shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.
Power Supplies
There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS enclosure. All Avid ISIS operations continue to run uninterrupted.
Application Key (Dongle)

Avid ISIS Networks

The Avid ISIS System Director requires an application key (commonly called a dongle). Avid ISIS clients do not require ISIS application keys – Avid editing licenses are handled separately. The application key ships with the System Director software and plugs into a USB port on the System Director. Avid recommends installing the application key in a USB port after installing the software.
The ISIS has three USB ports that might all be used during the System Director
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configuration and software installation. Install the application key after the software installation is complete and before you create the File System.
If configuring a Dual System Director for metadata redundancy, you will need a second application key with the second System Director, For more information, see “Configuring
System Director Resiliency” on page 99.
Avid ISIS Networks
The Avid workgroup uses an Avid ISIS to provide clients access to Avid ISIS workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS Infrastructure — Clients with
One or Two Switches” on page 27 and “Avid ISIS Infrastructure — with Optional Storage” on page 28). You can have several workgroups at your site, each accommodating multiple
Ethernet clients.
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1 Avid ISIS Overview
Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local drives. The Avid ISIS allows clients to mount up to 21 workspaces. Clients can then play, capture, and edit media on the workspaces using networking protocol optimized by Avid for real-time media transfer. Real-time media reads and writes are not possible unless the connected clients are running a qualified Avid editing application and have the Avid ISIS client software installed. See the Avid ISIS 5000 ReadMe for a list of supported hardware and Avid editing applications.
When workspaces are mapped to drive letters, depending on the number of drives in the
n
client system, the maximum number of workspaces that can mounted is 21. You can mount more workspaces with UNC mounting.

Direct Connect Clients

The Avid ISIS provides clients access to shared workspaces over an Ethernet network. You can connect an up to four clients directly into the Intel Pro 1000 1 Gb Ethernet ports on the Avid ISIS. The Intel Pro 1000 Ethernet ports are the four outside ports (1, 3, 4, and 6). You cannot mix clients that are directly connected and an Ethernet switch configuration.
Avid ISIS 5000 direct connect configurations do not support dual-link client connections or
n
Avid Interplay environments.
26
Avid ISIS Infrastructure — Direct Connect Clients
Avid ISIS
Ethernet client
Ethernet client
Ethernet client
Ether
net client
1 Gb Ethernet
Up to 4 clients
Page 27

System Director and Switch 1 Gb Connections

1 Gb Ethernet
Ethernet client
Ethernet client
Ethernet client
Ethernet client
Avid ISIS
Up to 90 clients
One or Two Stacked Ethernet switches
A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports (1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be configured as the System Director. Clients access workspaces on the System Director through the Ethernet switch. If any of the four Ethernet port connections to the switch fail, the Avid ISIS continues to operate. Clients can continue to access workspaces through the switch even when only one Ethernet port is connected to the System Director. This is not an approved configuration, but a safeguard if the other Ethernet connections are lost. If you stack the two switches, you can connect up to 88, 1-Gb Ethernet clients, For instructions son setting up this configuration, see “System Director 1 Gb Ethernet Connections to
the Switch” on page 49.
Avid ISIS Infrastructure — Clients with One or Two Switches
Avid ISIS Networks
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1 Avid ISIS Overview
Avid ISIS
Up to 90 clients
1Gb Ethernet
One or Two Stacked Ethernet switches
Ethernet client
Ethernet client
Ethernet client
Ethernet client
Optional storage enclosures
10 Gb Ethernet
Avid ISIS
Avid ISIS
Avid ISIS

Engine and Switch 10 Gb Connections

A 10 Gb connection between your Engine and switch allows you setup the switch and clients a greater distance away from the Avid ISIS system. You can use the 10 Gb port in the Engine for a single or multiple Engine configuration. When using multiple Engines, you are required to use the 10 Gb connection in the System Director and Engines to the switch. When using a single Engine, that Engine must be configured as the System Director and can use either the 1 Gb ports or 10 Gb port to connect to the switch.The stacked switch configuration allows you to connect up to 88 1-Gb Ethernet clients (see “10 Gb Ethernet S25
Switch Connections” on page 52 and “10 Gb Ethernet S60 Switch Connections” on page 59).
Avid ISIS Infrastructure — with Optional Storage
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Installation Consideration

To set up an Avid ISIS environment you need:
An Avid ISIS Engine
Avid ISIS software
Several Avid ISIS Ethernet client connection options are listed as follows. See the Avid ISIS 5000 ReadMe for the latest list of qualified Ethernet switches
- Up to four clients can connect directly into the Intel Pro network ports (1, 3, 4, and
6) on the rear of the System Director (see “Direct Connect Clients” on page 26).
- Up to 20, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch
using four 1-Gb connections to the System Director. This is nonblocking gigabit Ethernet switch (see “System Director and Switch 1 Gb Connections” on page 27).
- Up to 24, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch
using a 10-Gb connection to the System Director (see “Engine and Switch 10 Gb
Connections” on page 28).
- Up to 44, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch
using four 1-Gb connections to the System Director.
Installation Consideration
- Up to 48, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch
using a 10-Gb connection to the System Director.
- Up to 44, 1-Gb Ethernet clients are supported across two stacked Force10 S25
Ethernet switches using four 1-Gb connections to the System Director. (20 clients in the first Force10 S25 switch, 24 on the second). These switches are stacked using a 12 Gb stacking connection.
- Up to 44, 1-Gb Ethernet clients are supported across two stacked Force10 S25
Ethernet switches using four 1-Gb connections to the System Director. (20 clients in the first Force10 S25 switch, 24 on the second). These switches are stacked using a 12 Gb stacking connection.
- Up to 48, 1-Gb Ethernet clients are supported across two stacked Force10 S25
Ethernet switches using a 10-Gb connection to the System Director. (24 clients in the first Force10 S24 switch, 24 on the second, two ports unused). These two switches are stacked using a 12 Gb stacking connection.
®
- Up to 90, 1-Gb Ethernet clients are supported with the Cisco
Ethernet switches.
4900 and 4948
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1 Avid ISIS Overview
The Avid ISIS supports additional storage enclosures. When expanding with an Avid ISIS storage you must take the following into consideration:
The spare drive in each enclosure can only repair failures that occur in that same enclosure. You cannot repair a bad drive in the Avid ISIS System Director enclosure with the spare drive that is located in a second Avid ISIS enclosure. The spare drive in the second enclosure can be moved to an open slot in the first enclosure and made into a spare for the new enclosure.
Once a disk has been added to the data set it must not be moved between Avid ISIS enclosures. Doing so corrupts the data on that disk.
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2 Installing the Avid ISIS System

This chapter describes how to install an Avid ISIS and the Ethernet switches to create a workgroup. The workgroup can be standalone or connected to an in-house network.
Topics in this chapter include:
Avid ISIS Hardware
Installing Avid ISIS Hardware in a Rack
Installing the Avid ISIS Drives
Connecting a Keyboard, Monitor, and Mouse
Connecting Power Cords
Configuring Considerations
Connecting Clients Directly to the System Director
Force10 Ethernet Switch
Connecting to an In-House Network
Turning On the Avid ISIS 5000 Hardware

Avid ISIS Hardware

The Avid ISIS ships with six on-board 1-Gb Ethernet ports. The Avid ISIS has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 170.
The Windows Product Key Certificate of Authenticity is attached to the top of the Engine.
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The standard Avid ISIS components:
Data drives — Each Engine has sixteen, 2 TB, externally accessible, data drives.
System drives — The Avid ISIS uses two externally accessible, mirrored system drives for the operating system and application software.
Ethernet switch — the Ethernet switch is needed when you are connecting more than four clients. You need to install 10 Gb modules in the Ethernet switch when connecting optional Avid ISIS Engines.
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2 Installing the Avid ISIS System
Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple Engines.
Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5000 clients.
Keep the shipping boxes that come with your Avid ISIS hardware. You might need to
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repackage and ship the components in the future.

Installing Avid ISIS Hardware in a Rack

The Avid ISIS 5000 is designed for 19-inch (483-mm) rack Engines and requires three EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.
The Avid ISIS 5000 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS Engine and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the Engine with the inner rails attached into the outer rails. Secure the Avid ISIS Engine in the rack so it does not slide forward.
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The Avid ISIS is designed to be installed horizontally in a rack. Installing the Avid ISIS on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.
To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

Rack-mount Requirements

Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
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(Hebrew)
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Installing Avid ISIS Hardware in a Rack
Avid ISIS 5000 airflow is from the front of the enclosure to the rear. Make allowances for cooling air to be available to the front panel surface and no restrictions at the rear.
Mechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid ISIS Engines are extended on the sliding rails.
Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Grounding — Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).
Inside Enclosure Access — If you want to extend the enclosure, and remove the top cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.
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2 Installing the Avid ISIS System
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
1U
2U
3U1 3/4 in
1 3/4 in
1 3/4 in
Baseline position is between two 1/2inch holes.
Rack mounting rail hole spacing
EIA rack unit
Rack mounting rail
Outer slide rail bracket assembly
Avid ISIS 5000 front panel mounting holes
Avid ISIS 5000

Positioning the Avid ISIS Engine in the Rack

The following information helps you decide where to install the Avid ISIS in the rack.
To position the Avid ISIS in the rack enclosure:
t Select a position in the rack where the Avid ISIS is at the proper baseline position.
Positioning the Avid ISIS 5000
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Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the Avid ISIS and the outer “fixed” section to the rack rails.
To separate the slide rails:
1. Slide the slide rail completely open.
2. Press the spring clips on the slide rail as shown in the following illustration.
Separating the Slide Rails
Installing Avid ISIS Hardware in a Rack
3. Pull and separate the two halves.
4. Repeat these steps to separate the second slide rail.

Attaching the Outer Rails to the Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on
page 35), perform the following procedure. If your mounting rails have round holes, you
first need to clip on the round hole adapter.
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2 Installing the Avid ISIS System
To attach the outer slide rails to the rack:
1. (Option) If your mounting rails have round holes, locate the round hole adapters that came with your rack mount kit and insert the four adapters on each end of the two outer slide rail bracket assemblies.
Attaching the Round Hole Adapters to the Bracket Assembly
2. Align the outer slide rail bracket assembly with the front rack-mounding holes.
You should have someone helping you hold the slide rails level while you are positioning
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them in the rack.
Positioning the Outer Slide Rail with the Front Rack-Mounting Rail
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Installing Avid ISIS Hardware in a Rack
3. Push the outer slide rail bracket assembly onto the side rack-mounting rail.
Insert the Outer Slide Rail to the Front Rack-Mounting Rail
4. Insert the Phillips-head screw through the mounting rail, into the threaded bracket. Do not tighten the screws.
Securing the Outer Slide Rail to the Front Rack-Mounting Rail
5. Adjust the outer slide rail bracket assembly to the rear mounting rail.
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2 Installing the Avid ISIS System
6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Securing the Outer Slide Rail to the Rear Rack-Mounting Rail
7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
8. Tighten the front and rear rack-mounting rail screws.
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Installing Avid ISIS Hardware in a Rack
1 of 6 screws

Attaching Inner Slide Rails to the Avid ISIS 5000

Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5000.
To attach the inner slide rails:
1. Position the inner slide rail against the side of the Avid ISIS so that the spring clip end is toward the rear of the Engine.
2. Secure the inner slide rail to the Avid ISIS Engine with three of the small screws.
Attaching the Inner Slide Rails
3. Repeat this procedure to attach the other inner slide rail on the other side of the Avid ISIS 5000.

Securing the Avid ISIS 5000 in a Rack

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You should have someone helping you lift the Avid ISIS 5000 while you are positioning it into the slide rails.
To secure the Avid ISIS Engine to the rack enclosure:
1. Lift and position the Avid ISIS Engine so that the inner slide rails (secured to the Avid ISIS Engine) are align with the outer slide rails secured to the rack.
2. Push the front of the Avid ISIS 5000 flush against the front mounting rail. The holes in the Avid ISIS Engine front panel align with the holes in the front mounting rail.
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2 Installing the Avid ISIS System
1 of 4 screws
Rack enclosure front mounting rail
3. From the front of the rack enclosure, insert the large screws through the Avid ISIS 5000 and front mounting rail, and tighten.
You can use your own rack hardware if your rack has square holes or unique fasteners.
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Front Panel Screws

Installing the Force10 S25 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.
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You should have someone helping you lift the switch while you are positioning it into the slide rails.
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Installing Avid ISIS Hardware in a Rack
To secure the Force10 switch to the rack enclosure:
1. Attach the rack-mount brackets using the four small flat-head screws on each side.
AC
Alarm
XFP25 S T ACK ID
DC
XFP26
27
P28
S5 0-01-GE-24
V
2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.
3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.
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2 Installing the Avid ISIS System
P28
27
XFP26
AC
XFP25
DC
Ala
rm
STA
CK ID
S50-01-GE-24V
4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.
You can use your own rack hardware if your rack has square holes or unique fasteners.
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Installing the Force10 S60 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.
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You should have someone helping you lift the switch while you are positioning it into the slide rails.
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Installing Avid ISIS Hardware in a Rack
View from rear
Power Supply
Screws
Front
Rack-mount brackets
Rack-mount brackets
To secure the Force10 switch to the rack enclosure:
1. Attach the rack-mount brackets using the four small flat-head screws on each side.
2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.
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3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.
4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.
You can use your own rack hardware if your rack has square holes or unique fasteners.
Rack-mount bracket
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2 Installing the Avid ISIS System
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch

Installing the Avid ISIS Drives

To install a drive in the Avid ISIS:
1. Locate the data drives that came with your Avid ISIS.
2. Select one drive.
3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.
4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the Engine.
When you are installing drives in the Avid ISIS, begin the installation at the bottom of a
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column of drives. Make sure the first drive you install is level and flat as you insert it into the Engine.
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Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the Engine, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.
5. Slide the drive into the open drive slot in the Avid ISIS Engine until it stops.
6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS. You’ll hear a
7. Repeat steps 2 to 6 for the remaining drives.
Approximately 1/2 inch of the drive carrier should be outside the Engine.
click when the drive is fully seated and the handle latches in place.
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Connecting a Keyboard, Monitor, and Mouse

Connecting a Keyboard, Monitor, and Mouse
An industry standard USB keyboard, USB mouse and VGA monitor are use to access the Avid ISIS. When installed in a rack with several servers an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instruction supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.
There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is
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typically used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the Engine.
To connect a standard keyboard, monitor, and mouse to the Avid ISIS:
1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack. You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray
in the rack. These items are optional and can be purchased locally or from Avid.
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Do not place the monitor on top of the Avid ISIS.
2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS. Secure the connector with the thumbscrews on the connector. For exact locations see “Avid ISIS Rear Panel” on page 24.
3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.
If you do not have a USB splitter cable, plug your keyboard and mouse cables directly into the USB ports on the rear of the Avid ISIS 5000.
4. Insert the other end of the USB splitter cable into a USB connector on the back of the Avid ISIS 5000.
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Top power connector
Bottom power connector
Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6
Myricom 10 Gb Ethernet port
USB ports

Connecting Power Cords

To connect the power cords to the Avid ISIS 5000:
1. Plug two power cords into the back of the Engine and then plug the other ends into power outlets.
Avid ISIS Power Connections
46
2. Plug two power cords into the back of the network switch and then plug the other ends into power outlets.
The LEDs on the front of the switch light and the fan can be heard.
Your network switch might not have a Power switch and might be powered on when you plug
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the power cords into a power outlet.
3. Plug the KVM switch power cord into a power outlet.
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Configuring Considerations

Configuring Considerations
The Avid ISIS 5000 can be configured in the following ways:
For cable specifications, see “Supported Cabling” on page 171.
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A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections, see “System Director 1 Gb Ethernet
Connections to the Switch” on page 49.
One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection, see “10 Gb
Ethernet S25 Switch Connections” on page 52.
Stacked switches support up to 88 Ethernet clients and up to four Engines. If you are stacking the Force10 S25 switch, you need the 12-Gb stacking modules and cable. You need the 24-Gb stacking modules and cable when stacking the Force10 S60 switch. The Avid ISIS 5000 connects to stacked switches using the 10 Gb Ethernet connection, see
“Stacking the Force10 S25 Switches” on page 55 and “Stacking the Force10 S60 Switches” on page 62.

Connecting Clients Directly to the System Director

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You can connect up to four clients directly into the Avid ISIS 5000. Each client needs to be configured on a separate subnet. The Intel Pro network port on the ISIS 5000 and the client network port need to be configured with different IP addresses on the same subnet. The IP addresses on the Avid ISIS 5000 are configured using the Network Configuration Tool. The client IP address are configured on each client in the Network Connection Properties window.
You cannot mix direct connect clients and switch configurations.
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1 Gb Ethernet connections
To connect clients directly to the Avid ISIS 5000:
1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.
Attaching the Ethernet Cable to the Gigabit Ethernet Port
48
2. Plug the other ends of the Ethernet cables into the network port of each of your four clients.
3. Configure the four ports using the Network Configuration Tool when loading the software, see “Loading the Software” on page 72.
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System Director 1 Gb Ethernet Connections to the Switch

System Director 1 Gb Ethernet Connections to the Switch
The following instructions describe how to connect the Avid ISIS 5000 to an Ethernet switch using the 1 Gb Ethernet ports.
To install the Ethernet switch:
1. Your Ethernet switch should be rackmounted as previously described. Leave adequate room at the front for cables and at the back for air circulation.
2. Locate four Category 5E, 6, or 6A Ethernet cable.
3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS 5000. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.
Attaching the Ethernet Cable to the Gigabit Ethernet Port
1 Gb Ethernet connections
When using optional Engines, you must use the 10 Gb Ethernet connection.
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2212223
24
Console
Avid ISIS 5000
Up to 20 clients, ports 5 - 24
1 Gb Ethernet connections
4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back of the Ethernet switch.
Attaching the Four Ethernet Cables to the Ethernet Switch
5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded in the Force10 switches. If you need to change your switch configuration, see “Configuring the Force10 Switch” on page 121.
All Force10 switches shipped from Avid include a switch configuration file that supports the
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1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 25. If cascading your switches, you must configure the switches on your own. Cascaded switch configurations are not documented or included in the Avid switch configuration.

Force10 Ethernet Switch

The Ethernet switch should be mounted directly above or below the Avid ISIS. There is
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50
adequate space to run and connect Ethernet cables to the front of the switch. For a list of currently supported Ethernet switches, see the latest Avid ISIS 5000 ReadMe.
Avid recommends you make your network connections between the switch and the Avid ISIS Engine before loading the software. The software installation automatically searches for connections and helps with the network configuration.
The following sections described the optional module installation for the two supported Force10 switches:
“Force10 S25 Switch Modules” on page 52
“Force10 S60 Switch Modules” on page 59
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Force10 Ethernet Switch
OK
AC
XFP25
XFP26
Ethernet 1 Gb Ports
LEDs
Alarm
DC
XFP27
XFP28
SFP Ports (21-24)
Status Panel
Shared Ports (21-24)
Stack ID Indicator
LED
P2827XFP26
AC
XFP25
DC
Alarm
STACK ID
RJ-45 Console Port
S25-01-GE-24V
Link/Active Indicator LEDs
(SFP Ports 21-24)
Ethernet Ports
SFP Ports
Optional Module
Management ports
Stack ID
Alarm LEDs
The Force10 S25 Ethernet switch has been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see “Configuring the Force10 Switch” on
page 121.
The Force10 S25N and S25P (fiber) switches have the same design configuration. All the
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setup and configuration information in this guide applies to both models, the only difference is the S25P uses 1 Gb optical ports in place of 1 GB Ethernet ports. The S25N offers four shared 1 Gb SPF optical ports, when these four ports are used (21 – 24), the Ethernet ports with the same port numbers are disabled. For more information, see the manufacturers documentation.
Force10 S25 Switch — Front
The Force10 S60 Ethernet switch has been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see “Configuring the Force10 Switch” on
page 121.
Force10 S60 Switch — Rear
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Force10 S25 Switch Modules

The Force10 S25 switch has two expansion slots in the back of the switch, into which you can insert either 10 Gb Ethernet module or 12 Gb stacking modules. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS 5000 Engine and the switch. The 12 Gb module is for stacking two Force10 switches, one module is needed in each switch. Modules are ordered separately and can install in either slot on the back of the Force10 switch.
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All Force10 switches shipped from Avid with a switch configuration file that supports the switch configurations documented in this guide. Avid recommends you install optional switch modules before you power on the switch for the first time. The appropriate switch configuration is read during power-up. If you install or remove switch modules after power on, and have not changed the Avid switch configuration, the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see “Restoring the Avid Force10 Configuration” on
page 126.

10 Gb Ethernet S25 Switch Connections

The optional 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 20 clients using the S25 switch, see
“Stacking the Force10 S25 Switches” on page 55.
The cabling in the figure uses the standard duplex 3-meter LC to LC cables.
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To connect the Avid ISIS 5000 to a 10 Gb Ethernet port on the switch:
1. (If connected) Remove both power cords from the back of the switch.
2. Removed the left blank faceplate cover on the back of the switch by removing the two screws that secure the cover to the switch.
3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.
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Force10 S25 Switch — Module Installation
4. Secure the module in the switch with the two captive thumb screws.
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Force10 S25 Switch Modules
5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the switch.
6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch.
Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port
7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine
8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.
Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable
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specifications, see “Supported Cabling” on page 171.
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10 Gb Ethernet LC to LC connection
Second Engine
10 Gb Ethernet LC to LC connection
Second Engine
Fourth Engine
Third Engine
9. Connect the other end of the cable to the 10 Gb port on the rear Engine.
ISIS Engines can be connected to any 10 Gb port on the switch.
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Attaching the 10 Gb Ethernet Cable
10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.
If connecting a third or four Engine configuration, a second 10 Gb module needs to be installed in the Force10 Switch, see “Force10 S25 Switch Modules” on page 52.
Four Engines to a Single Switch
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11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see “Configuring the Force10 Switch” on page 121.
All Force10 switches shipped from Avid include a switch configuration file that supports the
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1-Gb, 10-Gb, and 12-Gb stacking switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 25.

Stacking the Force10 S25 Switches

Avid supports stacking two Force10 S25 switches. The expansion slots in the Force10 switches allow you to stack similar switches together into a single virtual switch. When two Force10 S25 switches are stacked, you have the capability of connecting up to the 40, 1 Gb clients. The stacking modules are ordered separately and install in the back of the Force10 switch.
The Force10 stacking modules use a 12 Gb connection between the two S25 switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Force10 switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP connectors to connect the cables to the switch.
Force10 S25 Switch Modules
If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to
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either switch.
To stack Force10 S25 switches:
1. Install a 12 Gb stacking module into the right slot of the Force10 switch, similar to the process described in “Force10 S25 Switch Modules” on page 52.
2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module.
3. Insert the stacking module into the open slot where the blank cover was removed.
4. Secure the stacking module in the switch with the two captive thumb screws.
5. Repeat steps 2, 3, and 4 on the right slot of the second switch.
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6. Connect the stacking cable from one stacking port on the top switch to one stacking port on the bottom switch.
Either one of the ports on the stacking module can be used to connect the stacking module to
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the other.
Force10 S25 Switch — Stacking Module Configuration
The Avid default Force10 switch configuration automatically detects whether modules are
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installed or not. You do not need to modify your switch configuration for the addition of the 12 Gb or stacking modules.
7. Plug-in the two power cord to power on your switch. The Avid switch configuration file automatically detects the 12 Gb modules. If you need
to change your switch configuration, see “Configuring the Force10 Switch” on
page 121.

Connecting Multiple Engines to the Stacked Switch

The Avid ISIS Engine System Director lets you expand your storage capacity by adding an additional Engine to the Avid ISIS.
To connect the Avid ISIS Engine to the designated Avid ISIS System Director:
1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director Ethernet switch.
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Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.
2. (If connected) Remove both power cords from the back of the switch.
3. Locate the 10-foot (3-meter) optical cable.
4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port.
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Force10 S25 Switch Modules
LC to LC connections
Second Engine
5. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.
6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.
Avid ISIS Connection to Two S25 Switches
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7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.
Optional Engines can be connected to any 10 Gb port on the switch, although, the following
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illustration suggest balancing the load across the two 10 Gb modules.
Four Engines to a Stacked S25 Switch
LC to LC connections
Second Engine
Third Engine
Fourth Engine
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8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see
“Configuring the Force10 Switch” on page 121.
All Force10 switches shipped from Avid include a switch configuration file that supports the
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1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 25.
9. Install the Avid ISIS 5000 Engine software, see “Configuring the Avid ISIS Software”
on page 86.
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Force10 S60 Switch Modules

The Force10 switch has two expansion slots: one in the front and one in the back of the switch. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS Engine and the switch. The 24 Gb module is for stacking two Force10 switches, one module is needed in each switch. Modules are ordered separately and can install in either the front or rear slot of the Force10 S60 switch.
Force10 S60 Switch Modules
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All Force10 switches shipped from Avid with a switch configuration file that supports the switch configurations documented in this guide. Avid recommends you install optional switch modules before you power on the switch for the first time. The appropriate switch configuration is read during power-up. If you install or remove switch modules after power on, and have not changed the Avid switch configuration, the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see “Restoring the Avid Force10 Configuration” on
page 126.

10 Gb Ethernet S60 Switch Connections

The optional 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet connection. If you need to connect more than 40 clients using the S60 switch, see
“Stacking the Force10 S25 Switches” on page 55.
The cabling in the figure uses the standard duplex 3-meter LC to LC cables.
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To connect the Avid ISIS to a 10 Gb Ethernet port on the switch:
1. (If connected) Remove both power cords from the front of the switch.
2. Removed the rear blank faceplate cover on the back of the switch by removing the screw that secure the cover to the switch.
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Front
Rear
3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.
Force10 S60 Switch — Module Installation
4. Secure the module in the switch with the captive thumb screw.
5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch.
6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the switch.
Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port
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Force10 S60 Switch Modules
7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine
8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.
Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable
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specifications, see “Supported Cabling” on page 171.
9. Connect the other end of the cable to the 10 Gb port on the rear Engine.
ISIS Engines can be connected to any 10 Gb port on the switch.
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Attaching the 10 Gb Ethernet Cable
Second Engine
10 Gb Ethernet LC to LC connection
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10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the front of the S60 switch and the other end to the 10 Gb port on the Avid ISIS Engine.
If connecting a third or fourth Engine, a second 10 Gb module needs to be installed in the front of the Force10 S60 Switch, see “Force10 S60 Switch Modules” on page 59.
11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see “Configuring the Force10 Switch” on page 121.
All Force10 switches shipped from Avid include a switch configuration file that supports the
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1-Gb, 10-Gb, and 24-Gb stacking switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 25.

Stacking the Force10 S60 Switches

Avid supports stacking two Force10 S60 switches. The expansion slots in the Force10 switches allow you to stack similar switches together into a single virtual switch. When two Force10 S60 switches are stacked you have the capability of connecting up to 88 1 Gb clients. The stacking modules are ordered separately and install in either the front or back slot of the Force10 S60 switch.
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The Force10 S60 stacking modules use a 24 Gb connection between the two switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Force10 switches, see the documentation provided by the switch manufacturer. The stacked switch configuration uses SFP+ connectors to connect the cables to the switch.
If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to
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either switch.
Install a 24 Gb stacking module into the front left slot of the Force10 S60 switch, similar to the process described in “10 Gb Ethernet S60 Switch Connections” on page 59.
To stack Force10 S60 switches:
1. Removed the back blank cover on the front of the Force10 S60 switch.
2. Insert the stacking module into the open slot where the blank cover was removed.
3. Secure the stacking module in the switch with the captive thumb screw.
4. Repeat steps 1, 2, and 4 on the front slot of the second switch.
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Force10 S60 Switch Modules
5. Connect the stacking cable from the stacking port on the top switch to the stacking port on the bottom switch.
Force10 S60 Switch — Stacking Module Configuration
The Avid default Force10 S60 switch configuration automatically detects whether modules
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are installed or not. You do not need to modify your switch configuration for the addition of the 24 Gb or stacking modules.
6. Plug-in the two power cord to power on your switch. The Avid switch configuration file automatically detects the 24 Gb modules. If you need
to change your switch configuration, see “Configuring the Force10 Switch” on
page 121.

Connecting Multiple Engines to the Stacked Switch

Avid ISIS lets you expand your storage capacity by adding an additional Engines to the System Director.
To connect the an Engine to the designated System Director:
1. Mount the optional Engine in a rack directly above or below System Director Ethernet switch.
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Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components.
2. (If connected) Remove both power cords from the back of the switch.
3. Locate the 10-foot (3-meter) optical cable.
4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port.
5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Force10 switch. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.
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6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.
Avid ISIS Connection to Two Switches
10 Gb Ethernet LC to LC connection
Second Engine
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Force10 S60 Switch Modules
7. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.
Optional Engines can be connected to any 10 Gb port on the switch, although, the following
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illustration suggest balancing the load across the two 10 Gb modules.
Four Engines to a Stacked Switch
Second Engine
Third Engine
Fourth Engine
10 Gb Ethernet LC to LC connection
8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see
“Configuring the Force10 Switch” on page 121.
All Force10 switches shipped from Avid include a switch configuration file that supports the
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1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS Networks” on page 25.
9. Install the Avid ISIS 5000 Engine software, see “Configuring the Avid ISIS Software”
on page 86.
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Connecting to an In-House Network

To allow the clients in your workgroup to use other network services, you can connect the workgroup to your in-house Ethernet local area network (LAN).
You need to modify the Avid default configuration in the Avid ISIS switch to add your corporate network to the Avid ISIS environment, see “Customize the Uplink on the Force10”
on page 131. Once you re-configure the Avid switch use a 1 Gb Ethernet cable in one of the
1 Gb ports to connect Avid ISIS environment to the corporate network.
Avid does not install, configure, or troubleshoot in-house LANs. If you are having trouble
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with your LAN, consult your Information Services department or your network vendor.
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When you are connecting the Avid ISIS to an in-house network, make sure you use only Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause performance problems.
Connect the Avid ISIS to an in-house network using the Ethernet switch. Using the built-in Ethernet ports on the Avid ISIS can cause an increase in login time for all the attached Ethernet clients.
To connect your switch to the house network:
1. You can do one of the following: t If you are using the Force10 S25 switch, attach the Ethernet cable coming from the
house network to port 24 on the switch and see “Customize the Uplink on the
Force10” on page 131. If you are not using the Force10 S25 switch, your network
administrator needs to configure a port on the port for your house network.
t If you are not using an Ethernet switch, attach the Ethernet cable coming from the
house network to one of the two built-in unused Ethernet ports (ports 2 or 5) on the back of the Avid ISIS 5000. For an exact location see “Avid ISIS Power
Connections” on page 46. Use of these two ports are not prohibited and can be used
for remote administration. It is the responsibility of your house network administrator to configure.
Ethernet ports 2 or 5 on the back of the Avid ISIS 5000 do not support bandwidth needed for editing clients.
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Turning On the Avid ISIS 5000 Hardware

Turning On the Avid ISIS 5000 Hardware
When you turn on the power to your Avid ISIS 5000 hardware, you must do it in the following order so that Avid ISIS 5000 will see all of its connected components.
To turn on the power for each component:
1. The Ethernet switch does not have a Power switch. It turns on when you plug the power cord into a power outlet.
2. Turn on the Power switch for the KVM switch.
3. Make sure you have all your network cables connected before you load the Avid ISIS 5000 software.
4. Push the power button at the top left on the front of the your System Director and Engines, see “System Front Panel and LEDs” on page 21.
5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS 5000 software.
Log on as Administrator and is-admin as the password.
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3 Installing the Avid ISIS Software

This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS.
Topics in this chapter include:
Windows Operating System and Network Settings
Software Installation
Configuring the Avid ISIS Software
Sharing Avid ISIS Workspaces

Windows Operating System and Network Settings

Your Avid ISIS ships with the Windows operating system installed. If you need to re-image the internal drives with the Windows operating system see “Product Recovery” on page 159.
When turning on your Avid ISIS for the first time the Apply Computer Setup message is displayed for 3 to 5 minutes. Use the information in the following sections to configure the Avid ISIS with the correct date and time, computer name, and network properties.
Log on as Administrator and is-admin as the password.
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Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid ISIS enclosure.
To set the date, time, time zone, and daylight saving time option on the Avid ISIS:
1. Click the time in the taskbar. The Date/Time Properties dialog box opens.
2. Click “Change date and time settings.”
3. In the Date and Time tab, click the “Change date and time” button. Set the date and time using the Date & Time tab.
4. Set the date and time.
5. Click OK to close the Date and Time Settings dialog box.
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6. Click the “Change time zone” button.
7. Set the time zone for the location of the Avid ISIS.
8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.
9. Click OK to close the Time Zone Settings dialog box.
10. Click OK to close the Date and Time dialog box.

Specifying a Unique Computer Name

Your Avid ISIS enclosure has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid ISIS system. This image creates a unique Host name for the system based on the MAC ID of the system board. If you change the Computer Name of the system you need to remember to rename the computer after re-imaging the system. When you re-image the system, the Host system name is reset back to a Host name based on the MAC ID.
If changing the System Director computer name, you should do this before installing the
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Avid ISIS software.
To specify a unique computer name (by which clients identify your Avid ISIS):
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1. Right-click the computer icon on the desktop, and select Properties. The Control Panel/System dialog box opens.
2. Click Change settings.
3. In the Computer Name tab, click the Change button.
4. Type the new name of the Avid ISIS in the Computer name text box.
5. (Option) Determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.
6. Click OK. After a short delay, you are prompted to restart your computer.
7. Click OK.
8. Close all open windows and restart the Avid ISIS system.
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Virtual System Name

The Avid ISIS software creates a default virtual name of “AvidISIS” on all Avid ISIS System Directors. If you are using multiple System Directors you need to change the Avid ISIS virtual name. Computers with the same virtual names would cause a network conflict. Change the Avid ISIS virtual name using the System Director Control Panel after you have installed your Avid ISIS software, see “Creating an Active Partition” on page 82.
Once you have a virtual name it is stored in the registry and preserved when performing an Avid ISIS software upgrade. This means if you have created a unique virtual name for your System Director, you do not need to re-apply the virtual name after performing an upgrade or reinstalling the software. Alternatively, The virtual name is not preserved if you reimage the system drive.

Software Installation

After setting up the Avid ISIS hardware and described in “Installing the Avid ISIS System”
on page 31, decide on your network configuration, and install the software.

Connect the Network Cables to the Enclosure

Software Installation
The software senses the network connections on the back of the Avid ISIS System Director. Plug in the four 1 Gb Ethernet cables into the Intel Pro network ports or the 10 Gb optical Ethernet cable on the back of the Engine. For more information on the supported network configurations, see “Avid ISIS Networks” on page 25.

IP Addressing Strategies When Connecting to a Network

Your Avid ISIS and Ethernet clients must be configured with a unique IP address and common subnet mask. Your site network administrator should determine how best to allocate IP addresses for systems on your in-house network, bearing in mind the following:
You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid ISIS Engine. Avid has provided a Configure Network Adapter tool, see “Checking
or Changing the System Director IP Addresses” on page 85 after you have installed the
Avid ISIS software.
Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where the client can automatically obtain an IP address.
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All Ethernet clients connected through the Avid ISIS switch must have addresses in the same subnet as the Avid ISIS.
Direct connect Ethernet clients connect directly to the four Intel Pro 1 Gb ports on the Avid ISIS System Director. Each of the four Intel Pro 1 Gb ports on the System Director must be configured on a separate subnet. The client must match the subnet assigned to the port that it is connected to on the System Director. For an example, see “Default IP
Network Addresses for 1 Gb Connections to Direct Connect Clients” on page 77.
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You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the System Director. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the System Director without using the Network Configuration Tool is not supported and will not work properly.

Loading the Software

The Avid ISIS enclosure does not have a DVD reader. Software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives:
One USB flash drive is for moving your Avid ISIS software kit from the installation DVD to the System Director. This USB flash drive stores approximately 4 GB of data. New Avid ISIS systems ship with the software kit loaded on the 4 GB USB.
Any USB flash drive is supported for loading the software kit as long as it has at least 1 GB
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of storage.
The second USB flash drive should not be used for loading the software kit. This USB flash drive stores approximately 16 GB of data and is intended to be used as a bootable USB flash drive with Avid ISIS Product Recovery image. For instructions on creating the bootable USB flash drive with Product Recovery image, see “Reinstalling the
Windows Storage Server 2008 Operating System” on page 162.
To load the Avid ISIS software:
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1. Log in to the Avid ISIS 5000 as Administrator (default password:
The Avid ISIS 5000 product documentation is in PDF format. You can access the
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documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the PDF documentation.
2. Make a folder for the software kit on your root directory (C:\) of your System Director.
3. Insert the 4 GB USB flash drive (with software kit) into any of USB ports on your System Director.
is-admin
).
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Software Installation
You can run the software installer from the USB flash drive. The advantage of copying the
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software kit to the Avid ISIS 5000 is that you have easy access to kit files if you should ever them in the future.
If the USB flash drive does not automatically display: a. Double-click the computer icon on the desktop. b. Double-click the USB flash drive icon in the window and copy the software kit into
the new folder you created on the Avid ISIS 5000 system.
4. (Option) The Avid ISIS 5000 software kit is also available on the Avid Download Center (www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit in the new folder on the Avid ISIS 5000 system.
5. Read the ISIS 5000 ReadMe to see if there are specific instructions for the current ISIS 5000 release.
6. Double-click the Autorun.exe file in the software kit. The installer splash screen appears.
Avid highly recommends that you click the ReadMe link. This displays the ReadMe file that
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provides the latest information regarding the Avid ISIS 5000 system. You must have Adobe Reader installed to view the PDF.
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7. Pick the Avid ISIS 5000 software for the enclosure you are installing the software on. The list of Actions change based on your selection.
When setting up the ISIS Engine for the first time, the Network Adapter Configuration and the Raid Set Configuration are performed automatically for you. These two functions are not performed if your enclosure already had these items configured. Typically this is the case when upgrading the software version.
When you initially install the Avid ISIS software, the RAID set is initialized automatically.
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With no client traffic on the system, this will take approximately 27 hours. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time.
t Click the “This Avid ISIS 5000 Engine is the System Director” checkbox if you
have one enclosure or have multiple enclosures but want this enclosure to include the System Director software.
t Deselect the “This Avid ISIS 5000 Engine is the System Director” checkbox if you
this enclosure is the second enclosure in your Avid ISIS 5000 environment (not the System Director).
The following table describes the installer options and their functions.
Installer Dialog Box
Selection Function
Software Installation
System Director or Engine
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Click the “This Avid ISIS 5000 Engine is the System Director” checkbox if you have one enclosure or have multiple enclosures but want this enclosure to be the System Director which includes the software that runs the Management Console and tracks the metadata stored in all the data drives.
The “This Avid ISIS 5000 Engine is the System Director” checkbox should not be checked if you are loading the software on optional storage enclosers. Once you have the System Director software on one of your enclosures, all of the additional enclosures are optional and should not have the checkbox checked. These enclosures are referred to as Engines. Optional enclosures include just the Engine Software.
Network Adapter Configuration — Displays a Configure Network window for configuring the IP address of the Avid ISIS network ports being used. It only appears when the network ports have not been configured (typically during the initial setup).
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Software Installation
Installer Dialog Box (Continued)
Selection Function
Raid Set Configuration — No window is displayed during this configuration. The software creates drive arrays using the 16 data drives in the enclosure. The array is comprised of three RAID 5 groups and one spare drive and is required before you can make workspaces. This process can be monitored in the Status panel of the Management Console. Most administrative functions can be performed while the data drives are being initialized. This process is only done during the initial setup.
The Raid Set Configuration runs in the background. With no client traffic on the
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system, this will take approximately 27 hours. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time.
Storage Manager Software — Installs the software used to run the data drives. This software is installed on both the System Director and Engines.
System Director Software — (System Director only) Installs the System Director software and creates the file system for the data drives. It also provides the ISIS Management Console and error logging.
Storage Manager Installers — (System Director only) Installs the Engine Software installer on the System Director. This installer is accessed when you click the Installers icon in the Management Console.
ISIS Client Installers — (System Director only) Installs the “client installers” on the System Director. Clients can then install the latest software on the clients from the System Director Management Console window. These installers are accessed when you click the Installers icon in the Management Console.
ISIS SNMP Extension Agent — (System Director only) Installs software to support Simple Network Management Protocol (SNMP). It is used with network management to monitor network-attached devices for conditions that warrant administrative attention. These SNMP monitoring agents are used with an OpenNMS user interface to support the Avid System Monitor.
Avid System Monitor is an option for ISIS 5000 systems covered by the “Avid Uptime Support” contract option. The software required for the monitoring solution is provided as part of the Avid PS installation engagement.
Resources
Contact Displays the Avid corporate address and contact information.
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Installer Dialog Box (Continued)
Selection Function
Avid’s Website This link brings you to the Avid web site (www.avid.com). If you do not have internet
access on the computer running this software installation, Page not found is displayed.
ReadMe Avid recommends that you read all the information in the ReadMe file thoroughly
before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation.
Search the Avid Knowledge Base for the most up-to-date ReadMe file, which
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contains the latest information that might have become available after the documentation was published. To view the online version, visit the Knowledge Base at www.avid.com/readme.
The document provides hardware and software requirements, a limitations and known issues, and other important information. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer kit.
Documentation This is a link that brings you directly to the AvidISISDocumentation folder on the Avid
ISIS installer kit. This folder can be wherever the installer files have been saved. This folder has all of the Guides that are included with the release.
Browse Content This is a link that brings you directly to the Avid ISIS installer kit. From here you can
access all the files included in the kit. This folder can be wherever the installer files have been saved.
Initialize Raidset This link starts building the three RAID groups using the 16 data drives (one spare) in
the enclosure. This allows you to build the RAID set before installing the Avid ISIS software. This RAID groups are created when you install the software if you do not use the pre-initializing method. This step is displayed as the “Raid Set Configuration” when installing the software.
If the RAID set is already initialized a message appears informing you that RAID set is already created. The Raid Set Configuration process is only needed during the initial setup of your ISIS 5000 system.
Create Recovery USB Drive
This link opens a tool that helps you create a Product Recovery USB Flash Drive. Avid highly recommends you copy the image to the USB flash drive provided with your ISIS 5000 as part of your initial setup. For instructions on using this tool, see “Creating
a Product Recovery USB Flash Drive” on page 160.
8. Click Apply.
9. Follow the screen prompts accepting the defaults and License agreement.
10. (New installs) If this is a new installation, a Network Configuration Tool appears asking you to provide the IP Address of the Ethernet connections.”
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Software Installation
The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (1, 3, 4, and 6)
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or the 10 Gb port if it is being used. The 1 Gb ports (2 and 5) are displayed when configuring Dual System Directors under the multiple ISIS Engine selection.
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You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS 5000. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS 5000 with out using the Network Configuration Tool is not supported. You can set the Gateways for each network connection using Windows (outside of the Network Configuration Tool). This should only be done in a routed environment.
t Direct Connect Clients — If you have four clients connected directly into the
System Director, each client needs to be on a separate subnet and a common subnet mask. Avid suggests the following addresses.
Default IP Network Addresses for 1 Gb Connections to Direct Connect Clients
ISIS 5000
Location
Direct connect — port 1 192.168.11.10 192.168.11.100 255.255.255.0
Direct connect — port 3 192.168.13.10 192.168.13.100 255.255.255.0
IP Network Address
Client IP Network Address Subnet Mask
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Default IP Network Addresses for 1 Gb Connections to Direct Connect Clients (Continued)
ISIS 5000
Location
Direct connect — port 4 192.168.14.10 192.168.14.100 255.255.255.0
Direct connect — port 6 192.168.16.10 192.168.16.100 255.255.255.0
IP Network Address
Client IP Network Address Subnet Mask
t Single Engine 1 Gb Connections to a Switch — If you are configuring one Engine
using the four 1 Gb connections from the System Director to a switch, select 1 Gb from the “Engine connection type” menu. Each port on the System Director uses an IP address on the same subnet and a common subnet mask. Similar to the default addresses used in the illustration.
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Configure the four ports using the Avid ISIS 5000 software Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:
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Software Installation
Default IP Network Addresses for 1 Gb Connections to a Single Switch
Location IP Network Address Subnet Mask
Switch connection to port 1 192.168.255.11 255.255.255.0
Switch connection to port 3 192.168.255.13 255.255.255.0
Switch connection to port 4 192.168.255.14 255.255.255.0
Switch connection to port 6 192.168.255.16 255.255.255.0
Suggest starting the client IP network address at:
t Single Engine 10 Gb Connection to a Switch — If you are configuring one
Engine using the 10 Gb connections from the System Director to a switch, select 10 Gb from the “Engine connection type” menu. The System Director uses one IP address. Similar to the default addresses used in the illustration.
Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
255.255.255.0
Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:
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Default IP Network Addresses for a Single 10 Gb Connection to the Switch
Location IP Network Address Subnet Mask
System ID 1 192.168.255.17 255.255.255.0
Suggest starting the client IP network address at:
t Multiple Engines 10 Gb Connection to a Switch — If you are using the 10 Gb
connection from the System Director to a switch, the System Director uses one IP address. Similar to the default addresses used in the illustration.
The Dual System Director Ports IP addresses are used when configuring a second System
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Director for metadata redundancy. For information on setting up metadata redundancy, see
“Configuring System Director Resiliency” on page 99.
Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
255.255.255.0
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Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table:
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Software Installation
Default IP Network Addresses for Multiple 10 Gb Connections to the Switch
Location IP Network Address Subnet Mask
System ID 1 192.168.255.21 255.255.255.0
System ID 2 192.168.255.22 255.255.255.0
System ID 3 192.168.255.23 255.255.255.0
System ID 4 192.168.255.24 255.255.255.0
Suggest starting the client IP network address at:
11. Once you have set the IP network addresses for the Ethernet ports you are using, click OK.
12. Once the installation is complete, click Finish.
The Raid Set Configuration continues to run in the background setting up three RAID 5
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groups on the data drives. With no client traffic on the system, this will take approximately 27 hours. During this initialization, the system is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during initialization should be able to support full bandwidth to one client. This should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time. If the Avid ISIS 5000 is accidentally turned off during the time the RAID configuration continues once the Avid ISIS 5000 is powered on again.
Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
255.255.255.0

Product Recovery Needs to be Copied to the USB Flash Drive

The product recovery image is included on the E:\ partition of the system drive. The software installer splash screen provides a link to a tool that copies the image to the 16 GB USB flash drive provided with your ISIS 5000. Avid highly recommends you copy this image during the initial system setup. For instructions on how to create the product recovery USB flash drive, see “Creating a Product Recovery USB Flash Drive” on page 160.

Installing the Application Key

You need to have the Application Key installed to make an Active partition.
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To install the application key (dongle):
1. Locate the application key in the Avid ISIS kit.
2. Install the application key into one of the USB ports on the System Director. For an exact locations, see “Avid ISIS Front Panel” on page 18 or “Avid ISIS Rear Panel” on
page 24.
Make sure the application key is seated completely in the port.
If you have multiple Avid ISIS Engines, the application key must be plugged into the Engine
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that is running the System Director software. Clients cannot access the Avid ISIS software if the application key is plugged into the Engine-only system.

Creating an Active Partition

Before you can use the Avid ISIS or Management Console, you must initialize your system by creating an Active partition on the System Director.
To create an Active partition:
1. Click System Director Control Panel from the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.
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2. Click Stop System Director. The Configure File System button becomes active.
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3. Click Configure File System. The File System Configuration dialog box opens.
Software Installation
c
When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked.
4. (First System Director) Select Create Active File System and click OK. The Avid ISIS System Director service automatically starts when complete. In the
System Director Control Panel, the “System Director is running” display turns green.
5. (Option) If creating a Standby System Director in an metadata redundancy configuration, see “Configuring System Director Resiliency” on page 99.
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Binding the Storage Elements

After you have created an Active partition you need to bind the Storage Elements using the Management Console. If you have more than one Engine in your ISIS 5000 configuration, they appear listed in the Storage Manager page. One or multiple enclosures can be bound.
To bind the Storage Elements:
1. Type http://IP address of System Director in your browser or click Management Console in the Launch Pad.
2. Log into the System Director.
The default Management Console Administrator password is blank (no password).
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3. Click the Storage Managers icon or double-click the unbound Status message in the System Status console.
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4. Select the ISIS Engine listed in the Storage Managers list. Multiple ISIS Engines can be selected and bound.
Make sure your ISIS Engines have different names, two ISIS Engines on the same switch, with the same name, cannot be bound.
5. Click Bind.
6. Click Yes to confirm the request.
7. Click Refresh to see the status circle next to the Name turn change to green when complete.
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Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. Use the following procedure if you need to access the Network Configuration Tool window.
To display the System Director IP Addresses:
1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS 5000 System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray.
The ISIS Launch Pad is displayed.
Software Installation
You can also start the Network Configuration Tool by clicking Start > Programs > Avid >
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ISIS Storage Manager > Network Configuration Tool.
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2. Click Network Configuration Tool. The Network Adapters dialog box displays the System Director IP addresses.

Configuring the Avid ISIS Software

You need to configure the Avid ISIS software to create workspace. The software and configuration tools are described in the Avid ISIS 5000 Administration Guide. The guide describes the Avid ISIS software and the tools. This configuration requires that you:
Create a Storage Group
Create one or more workspaces
Create user accounts

Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:
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Configuring the Avid ISIS Software
If the client does not have Flash installed, you won’t be able to access the Management
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Console. A prompt is displayed with a link to the Flash installer.
Install or upgrade the client software.
Create Workspaces, see the Help or Avid ISIS 5000 Administration Guide. Workspaces can only be created once you bind the Storage Elements and the Storage
Group is created.
Create Users and set permissions, see the Help or Avid ISIS 5000 Administration Guide.
To access the Management Console:
1. Type http://IP address of System Director in your browser.
If you Avid ISIS network includes a Domain Name System (DNS), you can type the System
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Director’s name in the browser.
2. Log into the System Director.
The default Management Console Administrator password is blank (no password).
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The ISIS Management Console opens.
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Creating a Storage Group

You can only create a Storage Group after you have bound the Storage Elements see
“Binding the Storage Elements” on page 84. One Storage Group is created per enclosure or
one Storage Group across multiple enclosures.
See the Avid ISIS 5000 Administration Guide or Help for additional information about crating a Storage Group.

Creating Workspaces

Workspaces are locations to store and segregate data. They appear as network drives to the clients. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace.
Click the Workspaces icon in the Management Console. See the Avid ISIS 5000 Administration Guide for information on creating Workspaces.

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These accounts allow users to mount or map Avid ISIS 5000 workspaces on their workstations.
Click the User icon in the Management Console. See the Avid ISIS 5000 Administration Guide for additional information about creating new users.

Configuring the Client Network Properties

Before you can connect your Macintosh® or Windows clients to the Avid ISIS 5000 network, you must configure the network properties on each client. If using the default Avid ISIS 5000 setup, you need to set a static IP address and subnet mask for the Ethernet port connection on every client.
If your Avid ISIS network includes a DHCP server, clients can automatically obtain
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IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do not have a DHCP server.
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Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

To configure the Ethernet port on your Windows Vista or Windows 7 clients:
1. Click Start and type
ncpa.cpl
in the Search text box.
2. Right-click the Local Area Connection and select Properties.
3. Select the Internet Protocol Version 4 (TCP/IP) option.
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4. Click the Properties button. The Internet Protocol Version 4 (TCP/IP) Properties dialog box opens.
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5. In the General tab, select the “Use the following IP address” option.
6. Type a unique IP address in the IP address text box. Depending on your configuration. t Direct connect configurations, see “Default IP Network Addresses for 1 Gb
Connections to Direct Connect Clients” on page 77
t Switch configurations, see “Suggest starting the client IP network address at:” on
page 81
7. Type the appropriate subnet mask in the Subnet mask text box.
8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.
See your corporate administrator for the Default gateway and DNS server addresses.
9. Click OK to close each of the open dialog boxes and save the changes.
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Windows XP Client Network Properties

To configure the Ethernet port on your Windows XP clients:
1. Right-click the Network icon on the desktop, and select Properties. The Network and Sharing Center window opens.
2. Right-click the Local Area Connection and select Properties.
3. Select the Internet Protocol (TCP/IP) option.
4. Click the Properties button. The Internet Protocol (TCP/IP) Properties dialog box opens.
Configuring the Client Network Properties
5. In the General tab, select the “Use the following IP address” option.
6. Type a unique IP address in the IP address text box (see “Suggest starting the client IP
network address at:” on page 81).
7. Type the appropriate subnet mask in the Subnet mask text box.
8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.
See your corporate administrator for the Default gateway and DNS server addresses.
9. Click OK to close each of the open dialog boxes and save the changes.
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10. Close all the remaining open windows and dialog boxes.

Macintosh Client Network Properties

To configure the Ethernet port on your Macintosh clients:
1. Click System Preferences in the Dock.
2. Click Network.
3. Select the Ethernet port in the left pane.
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4. In the right pane select Manual from the ConfigureIPv4 menu.
5. Type a unique IP address in the IP address text box (see “Suggest starting the client IP
network address at:” on page 81).
6. Type the appropriate subnet mask in the Subnet mask text box.
7. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.
See your corporate administrator for the Default gateway and DNS server addresses.
8. Click Apply.
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Loading Client Software

You are now ready to load your Avid ISIS client software on the supported Macintosh or Windows clients. For information on using your client software see the Avid ISIS 5000
Client Manager Guide. You can load the Client software in the following ways:
If upgrading the Client Manager software you must first uninstall the Client Manager
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software using the Windows Control Panel before installing a new version of Client Manager. Macintosh clients can just install the new client software over the old version and no reboots are required.
You can use the a Browser to reach the ISIS Management Console and load it from the System Director.
If the client does not have Flash installed, you won’t be able to access the Management
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Console. A prompt is displayed with a link to the Flash installer.
Download the client installers from the Management Console and copy the software to a USB flash drive. You might also copy the Java application from the Avid ISIS 5000 software kit [drive]:\Tools_3rdParty\Java folder, then install each client separately from the USB flash drive.
Configuring the Client Network Properties
You can store the client software somewhere on the network and allow everyone who needs the software to gain access to it and load it.
When installing Avid ISIS client software on Windows systems, make sure you are up-to-date with your Windows critical updates.
To install the client software using a browser:
1. Start your browser application.
2. Run your Windows Update and accept all “High-priority Updates.”
3. Type http://IP address of System Director in your browser.
If you Avid ISIS network includes a Domain Name System (DNS), you can type the System
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Director’s name in the browser (default Virtual name is AvidISIS).
The ISIS Management Console opens.
4. Type your ISIS user name and password.
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5. Click the Installers icon. An Installer Downloads screen opens.
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6. Click the appropriate client installer. The installer might ask if you want to save or run the installation software; either is
acceptable.
If you were able to access the Management Console it means that your client already has
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Flash installed.
7. Install the client software following the on-screen prompts. Accept the defaults when uncertain of any choices.
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8. Restart the client when prompted. The client software starts automatically when restarted.
9. Your client software also requires Java Runtime Environment (JRE) software, see “Java
Runtime Environment” on page 95 for information on where you can get JRE.

Java Runtime Environment

The Avid ISIS Management Console and Avid ISIS Client Manager requires version 6 (build
1.6) or higher of the Java Runtime Environment (JRE). Avid provides a qualified version of JRE for Windows systems on the Avid ISIS software kit [drive]:\Tools_3rdParty\Java folder.
For clients using a Macintosh system, download the Java software from the Apple (www.apple.com) or use the Apple Software Update.

Configuring Client Software

To mount workspaces on the client do the following:
1. Load the client software as explained in “Loading Client Software” on page 93.
2. Do one of the following:
Configuring the Client Network Properties
®
Web site
t (Windows) If the Client Manager icon is not available in the Windows taskbar,
select Start > All Programs > Avid > ISIS Client > ISISClientManager.
t (Windows) Click the Client Manager icon in the Windows taskbar. t (Windows) Right-click the Client Manager icon and select ISIS Client Manager. t (Macintosh) Double-click the Client Manager alias icon on the desktop, or
double-click the Client Manager alias icon in the dock.
t (Macintosh) If the Client Manager alias icon is not available, select Go >
Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file.
The ISIS Client Manager opens.
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Connections list
Preferences
Workspaces list
AvidISIS
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3. Log in using the Username and Password assigned to you by the Avid ISIS administrator. Do one of the following:
t (Windows) Type your account name in the Username text box, and type your
password in the Password text box.
t (Windows) If your Avid ISIS system is configured to use the Windows user name
and password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.
t (Macintosh) Type your Avid ISIS account name in the Username text box, and type
your password in the Password text box.
4. Click the Connect button. When the connection is successful:
- Workspaces you have been given access to are listed in the workspace list.
- The Connect button changes to Disconnect when the connection is complete.
- The Change Password and Launch Management Console buttons become active.
5. (Option — Windows only) If you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto-Connect checkbox.
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Sharing Avid ISIS Workspaces

The Avid ISIS software includes the service that automatically mounts and shares Avid ISIS workspaces. The workspaces are mounted in response to mount requests received from the Client Manager software on the clients. The service can mount up to 21 workspaces, the maximum available number of drive letters.
When workspaces are mapped to drive letters, depending on the number of drives in the
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client system, the maximum number of workspaces that can mounted is 21. You can mount more workspaces with UNC mounting.
The Avid ISIS software service starts automatically when you start the Avid ISIS System Director. On startup (and every 60 seconds thereafter), the service reads the configuration information to obtain workspace, user, and access privilege information. It then uses this information to remount workspaces on the Avid ISIS 5000 with the correct access privileges. See the Avid ISIS Administration Guide for more information about sharing workspaces, user accounts, and access privileges.
Sharing Avid ISIS Workspaces
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4 Configuring System Director Resiliency

This chapter explains how to configure the Avid ISIS environment with redundant metadata using two System Directors.

System Director Resiliency

When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director. If the Active System Director fails, metadata functions switch to the Standby System Director.
This feature requires an Application Key installed on both the Active and Standby System
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Directors.
The process for configuring the metadata resiliency function is summarized as follows:
Connect both System Directors to the switch using a 10 Gb connection
Connect the 1 Gb Ethernet ports 2 and 5 of the Active System Director to the 1 Gb Ethernet ports 2 and 5 on the Standby System Director.
Load the Avid ISIS System Director software on both System Directors
Configure the crossover IP addresses on both System Directors
Stop the System Director server software on both systems
Configure the System Director Resiliency on both System Directors in the ISIS Control Panel
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4 Configuring System Director Resiliency
Avid ISIS1 Gb Ethernet connections
Optional Engine
Optional Engine
10 Gb Ethernet connections

Connecting Dual System Directors

To enable a dual System Directors:
1. Connect the two System Directors using a 1 Gb connection (straight or crossover cable) as shown in the following figure.
2. Enable the software on both systems, see “Configuring System Director Resiliency” on
page 99.
The configuration information for the notification service (SMTP information, contacts, and
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filters) is stored in the registry on the System Director. This information is not currently replicated to the Standby System Director and must be entered manually on both System Directors. For information on setting up the notification service, see Setting up Error Notification in the Avid ISIS 5000 Administration Guide.
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