Pinnacle Systems ISIS 5000 - 3.0 Setup Guide

Avid® ISIS® 5000

Setup Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 5000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

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Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

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THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

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Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. A • July 2010 • Created 7/22/10

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Avid ISIS 5000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid ISIS 5000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

RAID Behavior in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avid ISIS 5000 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Application Key (Dongle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Avid ISIS 5000 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Single System Director and Switch Connection. . . . . . . . . . . . . . . . . . . . . . . . . 26

Multiple Engines and Switch Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 2 Installing the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Positioning the Avid ISIS 5000 in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Attaching the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . 36

Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the Force10 Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing the Avid ISIS 5000 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting a Keyboard, Monitor, and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . 43

Force10 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

1 Gb Ethernet Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing 10 Gb and Stacking Modules Into the Force10 Switch . . . . . . . . . . . 47

10 Gb Ethernet Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Stacking the Force10 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting Multiple Storage Enclosures to the Stacked Switch. . . . . . . . . . . . 52

Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning On the Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 3 Configuring the Avid ISIS 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Windows Operating System and Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting the Date, Time, and Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Virtual System Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connect the Network Cables to the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . 57

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . 58

Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . 67

Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Creating an Active Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Binding the Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Checking or Changing the System Director IP Addresses . . . . . . . . . . . . . . . . 70

Configuring the Avid ISIS 5000 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Accessing the Management Console From Any Computer. . . . . . . . . . . . . . . . 73

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . 75

Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sharing Avid ISIS 5000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter 4 Avid ISIS 5000 Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

On Site Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Spares Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Additional spares for a comprehensive spares parts list: . . . . . . . . . . . . . . 92

Chapter 5 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the ISIS 5000 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Adding Optional Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing System Drives in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Saving ISIS 5000 Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Replacing both System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . 99

Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 6 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . 102

Configuring the Force10 Switch Through the Serial Port . . . . . . . . . . . . . . . . 103

Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Restoring From Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sample Switch Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Customize the Uplink on the Force10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configure Force10 Switch for Uplink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Network and Switch Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sluggish Switch Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Ping and Tracert Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 7 Product Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . 124

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . 125

Configuration Settings Not in Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Administrative User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Network Port Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 8 Specifications and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 9 Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

LED Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . 139

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using This Guide

The Avid® ISIS® 5000 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value.

This document describes the features for all Avid ISIS shared storage networks. Therefore,

your system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at

www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the PDF documentation.

You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can

access the PDF documentation.

To access the online documentation from the installer kit:

1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

Avid Training Services

1 Avid ISIS 5000 Overview

Avid ISIS 5000 is a new member of the Avid ISIS shared storage product family. Avid ISIS 5000 uses industry standard components to deliver high capacity, high performance collaborative media solutions. A single ISIS 5000 chassis provides System Director and Engine (Storage Server) functionality. Each ISIS 5000 Engine is comprised of 16 media storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant power and fans. Two ISIS 5000 Engines with 2 TB media storage drives can be combined to deliver 64 TB of shared storage. The first ISIS 5000 Engine provides System Director and Management Console functionality in addition to media storage. The Avid ISIS 5000 network can support up to 40 Ethernet connected clients.

ISIS 5000 assures media protection and availability using the following techniques:

• Mirrored system drives are used for system operation and System Director metadata storage.

• A failed system drive can be replaced without interrupting the operation of the ISIS 5000.

• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a global hot spare. If any of the RAID drives fail, the ISIS 5000 automatically uses the spare drive to rebuild the RAID group. The failed drive can be removed and replaced with a new drive without interrupting the operation of the Avid ISIS 5000.

Topics in this chapter include:

• Avid ISIS 5000 Hardware

• Avid ISIS 5000 Networks

• Installation Consideration

1 Avid ISIS 5000 Overview

Avid ISIS 5000 Hardware

The Avid ISIS 5000 is a standalone system that runs the Avid ISIS 5000 software. It is a dual-processor, rack-mount Windows storing data. The size of the drive is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.

The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid

ISIS 5000 enclosure.

Operating Systems

The following client operating systems are supported:

• Avid ISIS 5000 Engine uses the Windows Storage Server 2008 operating system with Service Pack 2

• Avid ISIS supported client operating systems (see the Avid ISIS 5000 ReadMe for your release for any additions or changes to the following list):

- Windows 2003 Server (64-bit)

- Windows XP (32-bit)

- Windows Vista (64-bit Business and Ultimate)

- Windows 7 (64-bit Business and Ultimate)

- Macintosh v10.6.3 (32-bit)

computer that contains sixteen 2 TB drives for

Avid ISIS 5000 Front Panel

The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can be locked to prevent unauthorized personnel from accessing the buttons and data drives. The following is an illustration of the Avid ISIS 5000 enclosure with the front bezel installed.

Front of the Enclosure With Bezel

Avid ISIS 5000 Hardware

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

The front of the Avid ISIS 5000 provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the front bezel removed.

Front of the Enclosure Without Bezel

Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.

Data Drives

Data Drive LED Functions

Management Console

Drive State Blue LED Red LED

Messaging Comments

On-line Inactive On solid Off No Special Status Healthy online drive,

no disk I/O

On-line Active Activity Off No Special Status Healthy online drive,

with disk I/O

Healthy Spare On solid Slow flashing No Special Status

1 Avid ISIS 5000 Overview

Data Drive LED Functions (Continued)

Management Console

Drive State Blue LED Red LED

Messaging Comments

Online Disk in a Failed Set

On solid/Activity

Double flashing Error – Disk Performance

Degraded

Nothing needs to be done to these online drives, but failed drive should be replaced

Spare Rebuilding Activity Activity Error – Disk Performance

Degraded – Rebuilding x%

Data Rebuilding Activity Double flashing Error – Disk Performance

Degraded – Rebuilding x%

Automatically occurs on drive failure

Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention

required

Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array

creation

Failed Data Disk On solid On solid Error – Disk Performance

Should replace disk

Degraded

Failed Spare Disk On solid On solid Missing Spare Should replace disk

Unused Disk On solid Off

Non-Branded Medium

Flashing

Off Warning – Unapproved

spare disk attempting to be

Should replace disk

added as a hot spare

System Front Panel and LEDs

Control panel

BCA

GHDFE

The system has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view and system control panel.

System Director Front View

Avid ISIS 5000 Hardware

The following table describes the control panel shown in the previous figure.

System Control Panel

Letter Description Description

A Universal serial bus (USB) port USB 2.0 device port on the front of the system

supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.

B Halt or Non-maskable interrupt (NMI)

button

The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software.

If the Halt/NMI button is pressed,

the NMI signal locks the system and the system must be restarted to clear the interrupt.

1 Avid ISIS 5000 Overview

System Control Panel

Letter Description Description

C System reset button Preforms a soft reset when pressed. Do not

D Six green network activity LEDs Illuminates green when a good network

E Red System error LED Illuminates red when an error is detected with

F System Drive activity LED Indicates drive activity from the onboard

use this button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.

connection is established and blinks when there is network activity on the six built-in 1-GB network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.

the system (fan, power supply, temperature, voltage).

SATA controller and blinks when either of the system drives is being accessed.

G System ID button When pressed it illuminates blue and also

illuminates an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.

H Power button Press to power on the enclosure. Power button

illuminates green when the power is on.

Drive Array and Slot Locations

For data integrity, three RAID 5 groups are used in each of the 16 drives in the each Avid ISIS 5000 with one drive reserved as a global hot spare. This allows a protected workspace to be quickly repaired with no data loss if a drive fails.

Each Avid ISIS 5000 storage enclosure provides 32 TB of storage. You can add an additional Avid ISIS 5000 storage enclosure for a total of 64 TB. The initial slot configuration on new installs is configured as shown in the following table. The numbers assigned to the slots and the group numbers are not displayed in the ISIS software. These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.

The the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS 5000

(Start > Programs > MegaRAID Storage Manager) and should be used only when instructed to by Avid Customer Support. Most functions in the utility have been incorporated into the Avid ISIS software.

Avid ISIS 5000 Hardware

The following drive configuration is created when the RAID groups are initially configured. Once a drive group has used the spare drive and a new spare is established, the following information no longer applies.

Initial Enclosure Setup — Data Drive Slot Locations and RAID Groups

9 – RAID Group 0 10 – RAID Group 0 11 – RAID Group 0 12 – RAID Group 0

13 – RAID Group 0 14 – RAID Group 1 15 – RAID Group 1 16 – RAID Group 1

17 – RAID Group 1 18 – RAID Group 1 19 – RAID Group 2 20 – RAID Group 2

21 – RAID Group 2 22 – RAID Group 2 23 – RAID Group 2 24 – Spare

The three RAID groups are configured as follows:

• The first RAID drive group is drives 9 - 13

• The second RAID drive group is drives 14 - 18

• The third RAID drive group is drives 19 - 23

• Spare drive 24

1 Avid ISIS 5000 Overview

RAID Behavior in the Enclosure

Once the three RAID groups have been created, any of the drives in the enclosure can be swapped within the enclosure. The Avid ISIS 5000 uses the drive IDs to track what five drives are members of each of the three RAID groups.

If a single drive should fail, the Avid ISIS 5000 automatically starts a repair of the RAID group using the spare drive in the enclosure. To identify the failed drive in the enclosure, see the table that describes the LEDs “Data Drive LED Functions” on page 17. Remove the failed drive and install a new drive in the open slot to create a new spare.

Avid ISIS 5000 Rear Panel

The Avid ISIS 5000 rear panel provides access to the power supplies, system drives, video port, six 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB connectors for the application key, and keyboard or mouse.

Avid ISIS 5000 Rear Panel

Top power connector

Bottom power connector

System drives

Intel Pro 1 Gb Ethernet ports

ID LED (lit with ID button on front is pressed)

Video port

USB ports

Serial port

Myricom 10 Gb Ethernet port

LSI MegaRAID controller

Expansion Slots

There are six expansion slots accessible from the rear of the Avid ISIS 5000 enclosure. The following tables lists the standard boards that are supported in the Avid ISIS 5000 and storage expansion slots.

Supported Slot Configuration

PCI Slot Interface Description

Avid ISIS 5000 Hardware

2 PCI-E x16 10 Gb Ethernet

3 PCI-E x8 Internal LSI

1, 4, 5 and 6 None These slots are not used. No optional adapter boards are

System Drives

There are two system drives accessible from the rear of the Avid ISIS 5000 enclosure. These two drives are mirrored and if a failure occurs on either one of the system drives, you can pull the failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS 5000 enclosure. As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS 5000 operations continue to run uninterrupted.

The drive carriers for the system drives are locked to prevent them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.

Myricom

controller board

board

RAID

The 10 Gb Ethernet Myricom board is installed in the first PCI-E x16 connector. This is a 10-Gb connection for configurations with multiple storage enclosures.

The LSI MegaRAID board is installed in the second PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander card using a SAS cable.

supported.

Power Supplies

There are two power supplies accessible from the rear of the Avid ISIS 5000 enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS 5000 enclosure. All Avid ISIS 5000 operations continue to run uninterrupted.

1 Avid ISIS 5000 Overview

Application Key (Dongle)

The Avid ISIS 5000 System Director requires an application key (commonly called a dongle). Avid ISIS clients do not require ISIS application keys – Avid editing licenses are handled separately. The application key ships with the System Director software and plugs into a USB port on the System Director. Avid recommends installing the application key in a USB port after installing the software.

The ISIS 5000 has three USB ports that might all be used during the System Director

configuration and software installation. Install the application key after the software installation is complete and before you create the File System.

Avid ISIS 5000 Networks

The Avid workgroup uses an Avid ISIS 5000 to provide clients access to Avid ISIS 5000 workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS 5000

Infrastructure — Clients with One or Two Switches” on page 26 and “Avid ISIS 5000 Infrastructure — with Optional Storage” on page 27). You can have several workgroups at

your site, each accommodating multiple Ethernet clients.

Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local drives. The Avid ISIS 5000 allows clients to mount up to 21 workspaces. Clients can then play, capture, and edit media on the workspaces using networking protocol optimized by Avid for real-time media transfer. Real-time media reads and writes are not possible unless the connected clients are running a qualified Avid editing application and have the Avid ISIS client software installed. See the Avid ISIS 5000 ReadMe for a list of supported hardware and Avid editing applications.

When workspaces are mapped to drive letters, depending on the number of drives in the

client system, the maximum number of workspaces that can mounted is 21. You can have more workspaces with UNC mounting.

Direct Connect Clients

Up to 4 clients

1 Gb Ethernet

Ethernet client

Avid ISIS 5000

Ethernet client

Ether

net client

The Avid ISIS 5000 provides clients access to shared workspaces over an Ethernet network. You can connect an up to four clients directly into the Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Intel Pro 1000 Ethernet ports are the four outside ports (1, 3, 4, and 6). You cannot mix clients that are directly connected and an Ethernet switch configuration.

Avid ISIS 5000 direct connect configurations do not support dual-link client connections or

Avid Interplay environments.

Avid ISIS 5000 Infrastructure — Direct Connect Clients

Avid ISIS 5000 Networks

1 Avid ISIS 5000 Overview

1 Gb Ethernet

Ethernet client

Avid ISIS 5000

Up to 20 or 40 clients

One or Two Stacked Ethernet switches

Single System Director and Switch Connection

The single enclosure Avid ISIS 5000 and single switch configuration connect using the four Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Ethernet switch provides client access to workspaces through the switch. If any of the four Ethernet port connections to the switch fail, the Avid ISIS 5000 continues to operate. Clients can continue to access workspaces through the switch even when one only Ethernet port is connected to the System Director. This is not an approved configuration but, a safeguard if the other Ethernet connections are lost. The qualified configuration for the Avid ISIS 5000 and 1 Gb Ethernet connection is with the four outside Ethernet ports (1, 3, 4, and 6). The stacked switches allow you to connect up to 40 1-Gb Ethernet clients (see “1 Gb Ethernet Switch

Connections” on page 45).

Avid ISIS 5000 Infrastructure — Clients with One or Two Switches

Multiple Engines and Switch Connection

Avid ISIS 5000

Up to 24 or 40 clients

1Gb Ethernet

One or Two Stacked Ethernet switches

Ethernet client

Optional storage enclosure

Avid ISIS 5000

10 Gb Ethernet

You can add an additonal Avid ISIS 5000 storage enclosure for a total of 64 TB. This configuration requires you to use the 10 Gb connection in the System Director and additional storage enclosures (Engines). The 10 Gb connection from the System Director also supports a stacked switch configuration. The stacked switches allow you to connect up to 40 1-Gb Ethernet clients (see “10 Gb Ethernet Switch Connections” on page 48 and

“Connecting Multiple Storage Enclosures to the Stacked Switch” on page 52).

Avid ISIS 5000 Infrastructure — with Optional Storage

Avid ISIS 5000 Networks

1 Avid ISIS 5000 Overview

Installation Consideration

To set up an Avid ISIS 5000 environment you need:

• An Avid ISIS 5000 system

• Avid ISIS 5000 software

• Avid ISIS 5000 Ethernet clients.

- Up to four clients can connect directly into the Intel Pro network ports (1, 3, 4, and

6) on the rear of the Avid ISIS 5000 enclosure (see “Direct Connect Clients” on

page 25).

- Up to 20, 1-Gb Ethernet clients are supported on the Force10 Ethernet switch. This

is nonblocking gigabit Ethernet switch. See the Avid ISIS 5000 ReadMe for information on qualified Ethernet switches (see “Single System Director and

Switch Connection” on page 26).

- Up to 40, 1-Gb Ethernet clients (20 clients per Ethernet switch) are supported

across two Ethernet switches, These two switches are stacked using a 12 Gb stacking connection. See the Avid ISIS 5000 ReadMe for information on qualified Ethernet switches (see “Multiple Engines and Switch Connection” on page 27).

The Avid ISIS 5000 supports additional storage enclosures. When expanding with an Avid ISIS 5000 storage you must take the following into consideration:

• The spare drive in each enclosure can only repair failures that occur in that same enclosure. You cannot repair a bad drive in the Avid ISIS 5000 System Director enclosure with the spare drive that is located in a second Avid ISIS 5000 enclosure. The spare drive in the second enclosure can be moved to an open slot in the first enclosure and made into a spare for the new enclosure.

• Once a disk has been added to the data set it must not be moved between Avid ISIS 5000 enclosures. Doing so corrupts the data on that disk.

2 Installing the Avid ISIS 5000

This chapter describes how to install an Avid ISIS 5000 and the Ethernet switches to create a workgroup. The workgroup can be standalone or connected to an in-house network.

Topics in this chapter include:

• Avid ISIS 5000 Hardware

• Installing Avid ISIS 5000 in a Rack

• Installing the Avid ISIS 5000 Drives

• Connecting a Keyboard, Monitor, and Mouse

• Connecting Power Cords

• Configuring Considerations

• Connecting Clients Directly to the System Director

• Force10 Ethernet Switch

• Connecting to an In-House Network

• Turning On the Avid ISIS 5000 Hardware

Avid ISIS 5000 Hardware

The Avid ISIS 5000 ships with six on-board a 1-Gb Ethernet ports. The Avid ISIS 5000 has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 132.

The Windows Product Key Certificate of Authenticity is attached to the top of the enclosure.

The standard Avid ISIS 5000 components:

• Data drives — Each enclosure has sixteen, 2 TB, externally accessible, data drives.

• System drive — The Avid ISIS 5000 uses two externally accessible, mirrored system drives for the operating system and application software.

• Ethernet switch — the Ethernet switch is needed when you are connecting more than four clients. You need to install 10 Gb modules in the Ethernet switch when connecting optional Avid ISIS 5000 storage enclosures.

2 Installing the Avid ISIS 5000

• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple enclosures.

• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5000 clients.

Keep the shipping boxes that come with your Avid ISIS 5000. You might need to repackage

and ship the components in the future.

Installing Avid ISIS 5000 in a Rack

The Avid ISIS 5000 is designed for 19-inch (483-mm) rack enclosures and requires three EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

The Avid ISIS 5000 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS 5000 enclosure and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the enclosure with the inner rails attached into the outer rails. Secure the Avid ISIS 5000 in the rack so it does not slide forward.

The Avid ISIS 5000 is designed to be installed horizontally in a rack. Installing the Avid ISIS 5000 on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

Rack-mount Requirements

• Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Reduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Avid ISIS 5000 airflow is from the front of the enclosure to the rear. Make allowances for cooling air to be available to the front panel surface and no restrictions at the rear.

• Mechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid ISIS 5000 systems are extended on the sliding rails.

• Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

• Reliable Grounding — Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).

Installing Avid ISIS 5000 in a Rack

• Inside Enclosure Access — If you want to extend the enclosure, and remove the top cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.

2 Installing the Avid ISIS 5000

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

3U1 3/4 in

1 3/4 in

Baseline position is between two 1/2inch holes.

Rack mounting rail hole spacing

EIA rack unit

Rack mounting rail

Outer slide rail bracket assembly

Avid ISIS 5000 front panel mounting holes

Avid ISIS 5000

Positioning the Avid ISIS 5000 in the Rack

The following information helps you decide where to install the Avid ISIS 5000 in the rack.

To position the Avid ISIS 5000 in the rack enclosure:

t Select a position in the rack where the Avid ISIS 5000 is at the proper baseline position.

Positioning the Avid ISIS 5000

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the Avid ISIS 5000 and the outer “fixed” section to the rack rails.

To separate the slide rails:

1. Slide the slide rail completely open.

2. Press the spring clips on the slide rail as shown in the following illustration.

Separating the Slide Rails

Installing Avid ISIS 5000 in a Rack

3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.

2 Installing the Avid ISIS 5000

Attaching the Outer Rails to the Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 33), perform the following procedure. If your mounting rails have round holes, you

first need to clip on the round hole adapter.

To attach the outer slide rails to the rack:

1. (Option) If your mounting rails have round holes, locate the round hole adapters that came with your rack mount kit and insert the four adapters on each end of the two outer slide rail bracket assemblies.

Attaching the Round Hole Adapters to the Bracket Assembly

2. Align the outer slide rail bracket assembly with the front rack-mounding holes.

You should have someone helping you hold the slide rails level while you are positioning

them in the rack.

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

Installing Avid ISIS 5000 in a Rack

3. Push the outer slide rail bracket assembly onto the side rack-mounting rail.

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Insert the Phillips-head screw through the mounting rail, into the threaded bracket. Do not tighten the screws.

Securing the Outer Slide Rail to the Front Rack-Mounting Rail

5. Adjust the outer slide rail bracket assembly to the rear mounting rail.

2 Installing the Avid ISIS 5000

6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

8. Tighten the front and rear rack-mounting rail screws.

Attaching Inner Slide Rails to the Avid ISIS 5000

Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5000.

Installing Avid ISIS 5000 in a Rack

1 of 6 screws

To attach the inner slide rails:

1. Position the inner slide rail against the side of the Avid ISIS 5000 so that the spring clip end is toward the rear of the enclosure.

2. Secure the inner slide rail to the Avid ISIS 5000 enclosure with three of the small screws.

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the Avid ISIS 5000.

Securing the Avid ISIS 5000 in a Rack

You should have someone helping you lift the Avid ISIS 5000 while you are positioning it into the slide rails.

To secure the Avid ISIS 5000 to the rack enclosure:

1. Lift and position the Avid ISIS 5000 so that the inner slide rails (secured to the Avid ISIS 5000) are align with the outer slide rails secured to the rack.

2. Push the front of the Avid ISIS 5000 flush against the front mounting rail. The holes in the Avid ISIS 5000 front panel align with the holes in the front mounting rail.

2 Installing the Avid ISIS 5000

1 of 4 screws

Rack enclosure front mounting rail

3. From the front of the rack enclosure, insert the large screws through the Avid ISIS 5000 and front mounting rail, and tighten.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Front Panel Screws

Installing the Force10 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.

You should have someone helping you lift the switch while you are positioning it into the slide rails.

Installing Avid ISIS 5000 in a Rack

To secure the Force10 switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

Alarm

XFP25 S T ACK ID

XFP26

P28

S5 0-01-GE-24

2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails.

2 Installing the Avid ISIS 5000

P28

XFP26

XFP25

Al a

r m

STA

CK ID

S50-01-GE-24V

4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing the Avid ISIS 5000 Drives

To install a drive in the Avid ISIS 5000:

1. Locate the data drives that came with your Avid ISIS 5000.

2. Select one drive.

3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.

Connecting a Keyboard, Monitor, and Mouse

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the enclosure.

Drive Orientation

When you are installing drives in the Avid ISIS 5000, begin the installation at the bottom of a

column of drives. Make sure the first drive you install is level and flat as you insert it into the enclosure.

Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the enclosure, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.

5. Slide the drive into the open drive slot in the Avid ISIS 5000 until it stops. Approximately 1/2 inch of the drive carrier should be outside the Avid ISIS 5000.

6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS 5000. You’ll hear a click when the drive is fully seated and the handle latches in place.

7. Repeat steps 2 to 6 for the remaining drives.

Connecting a Keyboard, Monitor, and Mouse

An industry standard USB keyboard, USB mouse and VGA monitor are use to access the Avid ISIS 5000. When installed in a rack with several servers an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instruction supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.

There are only two USB ports on the rear of the Avid ISIS 5000 enclosure. One of the ports is

typically used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the enclosure.

2 Installing the Avid ISIS 5000

Top power connector

Bottom power connector

Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6

Myricom 10 Gb Ethernet port

USB ports

To connect a standard keyboard, monitor, and mouse to the Avid ISIS 5000:

1. Install your KVM switch in a suitable slot next to the Avid ISIS 5000 in the rack. You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray

in the rack. These items are optional and can be purchased locally or from Avid.

Do not place the monitor on top of the Avid ISIS 5000. The enclosure is not designed to support heavy weight.

2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS 5000. Secure the connector with the thumbscrews on the connector. For exact locations see “Avid ISIS 5000 Rear Panel” on page 22.

3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.

If you do not have a USB splitter cable, plug your keyboard and mouse cables directly into

the USB ports on the rear of the Avid ISIS 5000.

4. Insert the other end of the USB splitter cable into a USB connector on the back of the Avid ISIS 5000.

Connecting Power Cords

To connect the power cords to the Avid ISIS 5000:

1. Plug two power cords into the back of the Avid ISIS 5000 and then plug the other ends into into power outlets..

Avid ISIS 5000 Power Connections

2. Plug two power cords into the back of the network switch and then plug the other ends into into power outlets.

The LEDs on the front of the switch light and the fan can be heard.

Your network switch might not have a Power switch and might be powered on when you plug

the power cords into a power outlet.

3. Plug the KVM switch power cord into a power outlet.

Configuring Considerations

The Avid ISIS 5000 can be configured in the following ways:

For cable specifications, see “Supported Cabling” on page 133.

• A single Avid ISIS 5000 connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections, see “1 Gb Ethernet Switch

Connections” on page 45.

• One or more Avid ISIS 5000 enclosure connected using a 10 Gb Ethernet connection, see “10 Gb Ethernet Switch Connections” on page 48.

Configuring Considerations

• Stacked switches support up to 40 Ethernet clients and two storage enclosures. If you are stacking the Force10 switch, you need 12-Gb stacking modules and cable provided by Avid. The Avid ISIS 5000 connects to stacked switches using the 10 Gb Ethernet connection, see “Stacking the Force10 Switches” on page 50.

Connecting Clients Directly to the System Director

You can connect up to four clients directly into the Avid ISIS 5000. Each client needs to be configured on a separate subnet. The Intel Pro network port on the ISIS 5000 and the client network port need to be configured with different IP addresses on the same subnet. The IP addresses on the Avid ISIS 5000 are configured using the Configure Network Adapters tool. The client IP address are configured on each client in the Network Connection Properties window.

You cannot mix direct connect clients and switch configurations.

2 Installing the Avid ISIS 5000

1 Gb Ethernet connections

To connect clients directly to the Avid ISIS 5000:

1. (Single Avid ISIS 5000) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS 5000. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

2. Plug the other ends of the Ethernet cables into the network port of each of your four clients.

3. Configure the four ports using the Configure Network Adapters tool when loading the software, see “Loading the Software” on page 59.

Force10 Ethernet Switch

XFP25

XFP26

Ethernet 1 Gb Ports

LEDs

Alarm

XFP27

XFP28

SFP Ports (21-24)

Status Panel

Shared Ports (21-24)

Stack ID Indicator LED

P2827XFP26

XFP25

Alarm

STACK ID

RJ-45 Console Port

S25-01-GE-24V

Link/Active Indicator LEDs

(SFP Ports 21-24)

The Ethernet switch should be mounted directly above or below the Avid ISIS 5000. There is adequate space to run and connect Ethernet cables to the front of the switch. For a list of currently supported Ethernet switches, see the latest Avid ISIS 5000 ReadMe.

You must make your network connections between the switch and the ISIS 5000 enclosure

before loading the software. The software installation automatically searches for connections and helps with the network configuration.

The Force10 Ethernet switch has been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on. For more information on the Force10 switch see “Configuring the Force10 Switch” on page 101.

Force10 Switch

Force10 Ethernet Switch

1 Gb Ethernet Switch Connections

The following instructions describe how to connect the Avid ISIS 5000 to an Ethernet switch using the 1 Gb Ethernet ports.

To install the Ethernet switch:

1. Your Ethernet switch should be rackmounted as described in “Installing the Force10

Switch in a Rack” on page 38. Leave adequate room at the front for cables and at the

back for air circulation.

2. Locate four Category 5E, 6, or 6A Ethernet cable.

2 Installing the Avid ISIS 5000

1 Gb Ethernet connections

3. (Single Avid ISIS 5000) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS 5000. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

When using optional storage enclosures, you must use the 10 Gb Ethernet connection.

Force10 Ethernet Switch

2212223

Console

Avid ISIS 5000

Up to 20 clients, ports 5 - 24

1 Gb Ethernet connections

4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back of the Ethernet switch.

Attaching the Four Ethernet Cables to the Ethernet Switch

5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded. If you need to change your switch configuration, see “Configuring the Force10 Switch” on page 101.

All Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS 5000 Networks” on page 24.

Installing 10 Gb and Stacking Modules Into the Force10 Switch

The Force10 switch has two expansion slots in the back of the enclosure, into which you can insert either 10 Gb or 12 Gb stacking modules. The 10 Gb module provides a 10 Gb

Ethernet connection between the Avid ISIS 5000 Engine and the switch. The 12 Gb module is for stacking two Force10 switches, one module is needed in each switch. Modules are ordered separately and can install in either slot on the back of the Force10 switch.

All Force10 switches shipped from Avid with a switch configuration file that supports the switch configurations documented in this guide. Avid recommends you install optional switch modules before you power on the switch for the first time. The appropriate switch configuration is read during power-up. If you install or remove switch modules after power on, and have not changed the Avid switch configuration,

2 Installing the Avid ISIS 5000

the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see “Restoring the Avid Force10 Configuration” on

page 106.

10 Gb Ethernet Switch Connections

The optional 10 Gb Ethernet board in the Avid ISIS 5000 connects to a switch using the 10 Gb Ethernet connection. If you need an additional switch (to connect the maximum of 40 clients), see “Stacking the Force10 Switches” on page 50.

The cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS 5000 to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the back of the switch.

2. Removed the left blank faceplate cover on the back of the switch by removing the two screws that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

Force10 Switch — Module Installation

4. Secure the module in the switch with the two captive thumb screws.

Force10 Ethernet Switch

5. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch.

Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port

6. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the ISIS 5000 Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

7. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see “Supported Cabling” on page 133.

2 Installing the Avid ISIS 5000

10 Gb Ethernet LC to LC connection

Optional storage enclosure

8. Connect the other end of the cable to the 10 Gb port on the rear Engine.

Attaching the 10 Gb Ethernet Cable

9. (Additional storage enclosure) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid ISIS 5000 Engine.

10. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see “Configuring the Force10 Switch” on page 101.

All Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb, 10-Gb, and 12-Gb stacking switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS 5000 Networks” on page 24.

Stacking the Force10 Switches

Avid supports stacking two Force10 switches with the Avid ISIS 5000. The expansion slots in the Force10 switch allow you to stack similar switches together into a single virtual switch. When two switches are stacked you have the capability of connecting up to the 40 Avid ISIS 5000 1 Gb clients. The stacking modules are ordered separately and install in the back of the Force10 switch.

Two stacked Force10 switches are the only stacked switches that Avid supports in the initial

release of Avid ISIS 5000. See the Avid ISIS 5000 ReadMe for updates.

Force10 Ethernet Switch

The Force10 stacking modules use a 12 Gb connection between the two switches. Once the modules are installed, connect the stacking cables as described in the following procedure. For more information on stacking the Force10 switches, see the documentation provided by the switch manufacture. The stacked switch configuration uses SFP connectors to connect the cables to the switch.

If using a stacked switch configuration with a 10 Gb connection between the Avid ISIS 5000,

the 10 Gb module can be on either switch.

To stack Force10 switches:

1. Install a 12 Gb stacking module into the right slot of the Force10 switch, similar to the process described in “Installing 10 Gb and Stacking Modules Into the Force10 Switch”

on page 47.

2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module.

3. Insert the stacking module into the open slot where the blank cover was removed.

4. Secure the stacking module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 on the right slot of the second switch.

6. Connect the stacking cable from one stacking port on the top switch to one stacking port on the bottom switch.

Either one of the ports on the stacking module can be used to connect the stacking module to

the other.

Force10 Switch — Stacking Module Configuration

The Avid default Force10 switch configuration automatically detects whether modules are

installed or not. You do not need to modify your switch configuration for the addition of the 12 Gb or stacking modules.

7. Plug-in the two power cord to power on your switch. The Avid switch configuration file automatically detects the 12 Gb modules. If you need

to change your switch configuration, see “Configuring the Force10 Switch” on

page 101.

2 Installing the Avid ISIS 5000

Connecting Multiple Storage Enclosures to the Stacked Switch

The Avid ISIS 5000 Engine System Director lets you expand your storage capacity by adding an additional enclosure to the Avid ISIS 5000.

To connect the Avid ISIS 5000 drive enclosure to the Avid ISIS 5000:

1. Mount the Avid ISIS 5000 drive enclosure in a rack directly above or below Avid ISIS 5000 Ethernet switch.

Do not set the Avid ISIS 5000 drive enclosure directly on top of any other components on the rack. The Avid ISIS 5000 is too heavy to be supported by other rack components.

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS 5000 enclosure. Secure the optical cable by firmly pushing the connector into the optical port.

5. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS 5000 enclosure. Secure the optical cable by firmly pushing the connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical cable by firmly pushing the connector into the optical port.

Avid ISIS 5000 Connection to Two Switches

Optional storage enclosure

LC to LC connections

Connecting to an In-House Network

7. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see

“Configuring the Force10 Switch” on page 101.

All Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb and 10-Gb switch configurations documented in this guide. For valid switch configurations, see “Avid ISIS 5000 Networks” on page 24.

8. Install the Avid ISIS 5000 Engine software, see “Configuring the Avid ISIS 5000

Software” on page 72.

Connecting to an In-House Network

To allow the clients in your workgroup to use other network services, you can connect the workgroup to your in-house Ethernet local area network (LAN).

You need to modify the Avid default configuration in the Avid ISIS 5000 switch to add your corporate network to the Avid ISIS 5000 environment, see “Customize the Uplink on the

Force10” on page 111. Once you re-configure the Avid switch use a 1 Gb Ethernet cable in

one of the 1 Gb ports to connect Avid ISIS 5000 environment to the corporate network.

Avid does not install, configure, or troubleshoot in-house LANs. If you are having trouble with your LAN, consult your Information Services department or your network vendor.

When you are connecting the Avid ISIS 5000 to an in-house network, make sure you use only Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause performance problems.

Connect the Avid ISIS 5000 to an in-house network using the Ethernet switch. Using the built-in Ethernet ports on the Avid ISIS 5000 can cause an increase in login time for all the attached Ethernet clients.

To connect your switch to the house network:

1. You can do one of the following: t If you are using an Ethernet switch, attach the Ethernet cable coming from the

house network to port 24 on the Ethernet switch and see “Customize the Uplink on

the Force10” on page 111.

t If you are not using an Ethernet switch, attach the Ethernet cable coming from the

house network to one of the two built-in unused Ethernet ports (ports 2 or 5) on the back of the Avid ISIS 5000. For an exact location see “Avid ISIS 5000 Power

2 Installing the Avid ISIS 5000

Connections” on page 42. Use of these two ports are not prohibited and can be used

for remote administration. It is the responsibility of your house network administrator to configure.

Ethernet ports 2 or 5 on the back of the Avid ISIS 5000 do not support bandwidth needed for

editing clients.

Turning On the Avid ISIS 5000 Hardware

When you turn on the power to your Avid ISIS 5000 hardware, you must do it in the following order so that Avid ISIS 5000 will see all of its connected components.

To turn on the power for each component:

1. The Ethernet switch does not have a Power switch. It turns on when you plug the power cord into a power outlet.

2. Turn on the Power switch for the KVM switch.

3. Make sure you have all your network cables connected before you load the Avid ISIS 5000 software.

4. Push the power button at the top left on the front of the your System Director and Engines, see “System Front Panel and LEDs” on page 19.

5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS 5000 software.

Log on as Administrator and is-admin as the password.

3 Configuring the Avid ISIS 5000

This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS 5000 software on the Avid ISIS 5000.

Topics in this chapter include:

• Windows Operating System and Network Settings

• Software Installation

• Configuring the Avid ISIS 5000 Software

• Sharing Avid ISIS 5000 Workspaces

Windows Operating System and Network Settings

Your Avid ISIS 5000 ships with the Windows operating system installed. If you need to re-image the internal drives with the Windows operating system see “Product Recovery” on

page 121.

When turning on your Avid ISIS 5000 for the first time the Apply Computer Setup message is displayed for 3 to 5 minutes. Use the information in the following sections to configure the Avid ISIS 5000 with the correct date and time, computer name, and network properties.

Log on as Administrator and is-admin as the password.

3 Configuring the Avid ISIS 5000

Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid ISIS 5000

To set the date, time, time zone, and daylight saving time option on the Avid ISIS 5000:

1. Click the time in the taskbar. The Date/Time Properties dialog box opens.

2. Click “Change date and time settings.”

3. In the Date and Time tab, click the “Change date and time” button. Set the date and time using the Date & Time tab.

4. Set the date and time.

5. Click OK to close the Date and Time Settings dialog box.

6. Click the Change time zone” button.

7. Set the time zone for the location of the Avid ISIS 5000.

8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.

9. Click OK to close the Time Zone Settings dialog box.

10. Click OK to close the Date and Time dialog box.

Specifying a Unique Computer Name

Your Avid ISIS 5000 enclosure has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid ISIS 5000 system. This image creates a unique Host name for the system based on the MAC ID of the system board. If you change the Computer Name of the system you need to remember to rename the computer after re-imaging the system. When you re-image the system, the Host system name is reset back to a Host name based on the MAC ID.

If changing the System Director computer name, you should do this before installing the

Avid ISIS software.

To specify a unique computer name (by which clients identify your Avid ISIS 5000):

1. Right-click the computer icon on the desktop, and select Properties. The Control Panel/System dialog box opens.

2. Click Change settings.

3. In the Computer Name tab, click the Change button.

4. Type the new name of the Avid ISIS in the Computer name text box.

5. (Option) Determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.

6. Click OK. After a short delay, you are prompted to restart your computer.

7. Click OK.

8. Close all open windows and restart the ISIS 5000.

Virtual System Name

The Avid ISIS software creates a default virtual name of “AvidISIS” on all ISIS 5000 System Directors. If you are using multiple ISIS 5000 System Directors you need to change the Avid ISIS virtual name. Computers with the same virtual names would cause a network conflict. Change the Avid ISIS virtual name using the System Director Control Panel after you have installed your Avid ISIS software, see “Creating an Active Partition” on page 67.

Once you have a virtual name it is stored in the registry and preserved when performing an Avid ISIS software upgrade. This means if you have created a unique virtual name for your System Director, you do not need to re-apply the virtual name after performing an upgrade or reinstalling the software. Alternatively, The virtual name is not preserved if you reimage the system drive.

Software Installation

After setting up the ISIS 5000 hardware and described in “Installing the Avid ISIS 5000” on

page 29, decide on your network configuration, and install the software.

Connect the Network Cables to the Enclosure

The software senses the network connections on the back of the Avid ISIS 5000. Plug in the four 1 Gb Ethernet cables into the Intel Pro network ports on the back of the computer if you are using a single switch or four direct connect clients. If you have multiple enclosures you need to plug in the 10 Gb network connection. For more information on the supported network configurations, see “Avid ISIS 5000 Networks” on page 24.

3 Configuring the Avid ISIS 5000

IP Addressing Strategies When Connecting to a Network

Your Avid ISIS 5000 and Ethernet clients must be configured with a unique IP address and common subnet mask. Your site network administrator should determine how best to allocate IP addresses for systems on your in-house network, bearing in mind the following:

• You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid ISIS 5000 Engine. Avid has provided a Configure Network Adapter tool, see

“Checking or Changing the System Director IP Addresses” on page 70 after you have

installed the Avid ISIS software.

• Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where the client can automatically obtain an IP address.

• All Ethernet clients connected through the Avid ISIS switch must have addresses in the same subnet as the Avid ISIS 5000.

• Direct connect Ethernet clients connect directly to the four Intel Pro 1 Gb ports on the Avid ISIS 5000. Each of the four Intel Pro 1 Gb ports on the Avid ISIS 5000 must be configured on a separate subnet. The client must match the subnet assigned to the port that it is connected to on the Avid ISIS 5000. For an example, see “Default IP Network

Addresses for 1 Gb Connections to Direct Connect Clients” on page 64.

Loading the Software

The Avid ISIS 5000 enclosure does not have a DVD reader. Software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives:

• One USB flash drive is for moving your Avid ISIS software kit from the installation DVD to the System Director. This USB flash drive stores approximately 4 GB of data.

Any USB flash drive is supported for loading the software kit as long as it has at least 1 GB

of storage.

• The second USB flash drive should not be used for loading the software kit. This USB flash drive stores approximately 16 GB of data and is intended to be used as a bootable USB flash drive with Avid ISIS 5000 Product Recovery image. For instructions on creating the bootable USB flash drive with Product Recovery image, see “Reinstalling

the Windows Storage Server 2008 Operating System” on page 124.

To load the Avid ISIS 5000 software:

1. Locate the Avid ISIS 5000 software installer DVD and 4 GB USB flash drive (shipped with the system).

2. Copy the Avid ISIS 5000 software kit from the installer DVD to the 4 GB USB flash drive.

Software Installation

The Avid ISIS 5000 software kit consist of all of the files and folders on the installer DVD. Avid suggests that you copy the software kit onto the 4 GB USB flash drive using your laptop or desktop computer.

It takes several minutes to copy the software kit from the DVD to the USB flash drive. Several

factors influence the amount of time it takes including; the speed of your computer, DVD reader, and the USB interface.

The Avid ISIS 5000 software kit is also available on the Avid Download Center (www.avid.com/support/downloadcenter).

The Avid ISIS 5000 product documentation is in PDF format. You can access the

documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the PDF documentation.

3. Log in to the Avid ISIS 5000 as Administrator (default password: is-admin).

4. Make a folder for the software kit on your root directory (C:\) of your System Director.

5. Insert the 4 GB USB flash drive (with software kit) into any of USB ports on your System Director.

3 Configuring the Avid ISIS 5000

If the software kit is uncompressed on the USB flash drive, you can run the software installer

from the USB flash drive. The advantage of copying the software kit to the Avid ISIS 5000 is that you have easy access to kit files if you should ever them in the future.

If the USB flash drive does not automatically display: a. Double-click the computer icon on the desktop. b. Double-click the USB flash drive icon in the window and copy the software kit into

the new folder you created on the Avid ISIS 5000 system.

6. (If downloaded) Uncompress (unzip) the downloaded software kit in the new folder on the Avid ISIS 5000 system.

7. Double-click the Autorun.exe file in the software kit. The installer splash screen appears.

Avid highly recommends that you click the ReadMe link. This displays the ReadMe file that

provides the latest information regarding the Avid ISIS 5000 system. You must have Adobe Reader installed to view the PDF.

8. Pick the Avid ISIS 5000 software for the enclosure you are installing the software on. The list of Actions change based on your selection.

Software Installation

When setting up the ISIS Engine for the first time, the Network Adapter Configuration and the Raid Set Configuration are performed automatically for you. These two functions are not performed if your enclosure already had these items configured. Typically this is the case when upgrading the software version.

t Click the “This Avid ISIS 5000 Engine is the System Director” checkbox if you

have one enclosure or have multiple enclosures but want this enclosure to include the System Director software.

t Deselect the “This Avid ISIS 5000 Engine is the System Director” checkbox if you

this enclosure is the second enclosure in your Avid ISIS 5000 environment (not the System Director).

The following table describes the installer options and their functions.

Installer Dialog Box

Selection Function

Software Installation

System Director or Engine

Click the “This Avid ISIS 5000 Engine is the System Director” checkbox if you have one enclosure or have multiple enclosures but want this enclosure to be the System Director which includes the software that runs the Management Console and tracks the metadata stored in all the data drives.

The “This Avid ISIS 5000 Engine is the System Director” checkbox should not be checked if you are loading the software on optional storage enclosers. Once you have the System Director software on one of your enclosures, all of the additional enclosures are optional and should not have the checkbox checked. These enclosures are referred to as Engines. Optional enclosures include just the Engine Software.

• Network Adapter Configuration — Displays a Configure Network window for configuring the IP address of the Avid ISIS network ports being used. It only appears when the network ports have not been configured (typically during the initial setup).

• Raid Set Configuration — No window is displayed during this configuration. The software creates drive arrays using the 16 data drives in the enclosure. The array is comprised of three RAID 5 groups and one spare drive and is required before you can make workspaces. This process takes several hours to complete and can be monitored in the Status panel of the Management Console. Most administrative functions can be performed while the data drives are being initialized. This process is only done during the initial setup.

3 Configuring the Avid ISIS 5000

Installer Dialog Box (Continued)

Selection Function

• Storage Manager Software — Installs the software used to run the data drives. This software is installed on both the System Director and Engines.

• System Director Software — (System Director only) Installs the System Director software and creates the file system for the data drives. It also provides the ISIS Management Console and error logging.

• Storage Manager Installers — (System Director only) Installs the Engine Software installer on the System Director. This installer is accessed when you click the Installers icon in the Management Console.

• ISIS Client Installers — (System Director only) Installs the “client installers” on the System Director. Clients can then install the latest software on the clients from the System Director Management Console window. These installers are accessed when you click the Installers icon in the Management Console.

• ISIS SNMP Extension Agent — (System Director only) Installs software to support Simple Network Management Protocol (SNMP). It is used with network management to monitor network-attached devices for conditions that warrant administrative attention. These SNMP monitoring agents are used with an OpenNMS user interface to support the Avid System Monitor.

Avid System Monitor is an option for ISIS 5000 systems covered by the “Avid Uptime Support” contract option. The software required for the monitoring solution is provided as part of the Avid PS installation engagement.

Resources

Contact Displays the Avid corporate address and contact information.

Avid’s Website This link brings you to the Avid web site (www.avid.com). If you do not have internet

access on the computer running this software installation, Page not found is displayed.

ReadMe Avid recommends that you read all the information in the ReadMe file thoroughly

before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation.

Search the Avid Knowledge Base for the most up-to-date ReadMe file, which

contains the latest information that might have become available after the documentation was published. To view the online version, visit the Knowledge Base at www.avid.com/readme.

The document provides hardware and software requirements, a limitations and known issues, and other important information. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer kit.

Software Installation

Installer Dialog Box (Continued)

Selection Function

Documentation This is a link that brings you directly to the AvidISISDocumentation folder on the Avid

ISIS installer kit. This folder can be wherever the installer files have been saved. This folder has all of the Guides that are included with the release.

Browse Content This is a link that brings you directly to the Avid ISIS installer kit. From here you can

access all the files included in the kit. This folder can be wherever the installer files have been saved.

Create Recovery USB Drive

9. Click Apply.

10. Follow the screen prompts accepting the defaults and License agreement.

11. (New installs) If this is a new installation, a Configure Network Adapters tool appears

The Configure Network Adapters tool displays only the supported 1 Gb Intel Pro ports (1, 3,

4, and 6) or the 10 Gb port if it is being used.

You must use the Configure Network Adapters tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS 5000. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS 5000 with out using the Configure Network Adapters tool is not supported. You can set the Gateways for each network connection using Windows (outside of the Configure Network Adapters tool). This should only be done in a routed environment.

This link opens a tool that helps you create a Product Recovery USB Flash Drive. Avid highly recommends you copy the image to the USB flash drive provided with your ISIS 5000 as part of your initial setup. For instructions on using this tool, see “Creating

a Product Recovery USB Flash Drive” on page 122.

asking you to provide the IP Address of the Ethernet connections.”

3 Configuring the Avid ISIS 5000

t Direct Connect Clients — If you have four clients connected directly into the

System Director, each client needs to be on a separate subnet and a common subnet mask. Avid suggests the following addresses.

Default IP Network Addresses for 1 Gb Connections to Direct Connect Clients

Location

ISIS 5000 IP Network Address

Client IP Network Address Subnet Mask

Direct connect — port 1 192.168.11.10 192.168.11.100 255.255.255.0

Direct connect — port 3 192.168.13.10 192.168.13.100 255.255.255.0

Direct connect — port 4 192.168.14.10 192.168.14.100 255.255.255.0

Direct connect — port 6 192.168.16.10 192.168.16.100 255.255.255.0

Software Installation

t 1 Gb Connections to a Single Switch — If you are using the four 1 Gb

connections from the ISIS 5000 System Director to a switch, each port on the System Director uses an IP address on the same subnet and a common subnet mask. Similar to the default addresses used in the illustration.

Configure the four ports using the Avid ISIS 5000 software Configure Network Adapters tool. Avid recommends the following IP Network Address configuration.

Default IP Network Addresses for 1 Gb Connections to a Single Switch

Location IP Network Address Subnet Mask

Switch connection to port 1 192.168.255.11 255.255.255.0

Switch connection to port 3 192.168.255.13 255.255.255.0

Switch connection to port 4 192.168.255.14 255.255.255.0

Switch connection to port 6 192.168.255.16 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

3 Configuring the Avid ISIS 5000

t 10 Gb Connection to a Switch — If you are using the 10 Gb connection from the

ISIS 5000 System Director to a switch, the System Director uses one IP address. Similar to the default addresses used in the illustration.

Configure each Avid ISIS 5000 enclosure using the Configure Network Adapters tool. Avid recommends the IP Network Address configuration shown in the following table:

Default IP Network Addresses for 10 Gb Connections to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.21 255.255.255.0

System ID 2 192.168.255.22 255.255.255.0

Suggest starting the client IP network address at:

Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

12. Once you have set the IP network addresses for the Ethernet ports you are using, click OK.

13. Once the installation is complete, click Finish.

Software Installation

The Raid Set Configuration continues to run in the background setting up three RAID 5

groups on the data drives. For more information the on the RAID Groups, see “Drive Array

and Slot Locations” on page 21. This function can take up to 15 hours to complete. If the

Avid ISIS 5000 is accidentally turned off during the time the RAID configuration continues once the Avid ISIS 5000 is powered on again.

Product Recovery Needs to be Copied to the USB Flash Drive

The product recovery image is included on the E:\ partition of the system drive. The software installer splash screen provides a link to a tool that copies the image to the 16 GB USB flash drive provided with your ISIS 5000. Avid highly recommends you copy this image during the initial system setup. For instructions on how to create the product recovery USB flash drive, see “Creating a Product Recovery USB Flash Drive” on page 122.

Installing the Application Key

You need to have the Application Key installed to make an Active partition.

To install the application key (dongle):

1. Locate the application key in the Avid ISIS 5000 kit.

2. Install the application key into one of the USB ports on the Avid ISIS 5000 System Director. For an exact locations, see “Avid ISIS 5000 Front Panel” on page 16 or “Avid

ISIS 5000 Rear Panel” on page 22.

Make sure the application key is seated completely in the port.

If you have multiple ISIS 5000 enclosures, the application key must be plugged into the

Engine that is running the System Director software. Clients cannot access the ISIS 5000 software if the application key is plugged into the Engine-only system.

Creating an Active Partition

Before you can use the Avid ISIS 5000 or Management Console, you must initialize your system by creating an Active partition on the System Director.

3 Configuring the Avid ISIS 5000

To create an Active partition:

1. Click System Director Control Panel from the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.

2. Click Stop System Director. The Configure File System button becomes active.

3. Click Configure File System. The File System Configuration dialog box opens.

Software Installation

When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked.

4. Select Create Active File System click OK. The Avid ISIS System Director service automatically starts when complete. In the

System Director Control Panel, the “System Director is running” display turns green.

Binding the Storage Elements

After you have created an Active partition you need to bind the Storage Elements using the Management Console. If you have more than one Engine in your ISIS 5000 configuration, they appear listed in the Storage Manager page. One or multiple enclosures can be bound.

3 Configuring the Avid ISIS 5000

To bind the Storage Elements:

1. Type http://IP address of System Director in your browser or click Management Console in the Launch Pad.

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

3. Click the Storage Managers icon or double-click the unbound Status message in the System Status console.

4. Select the ISIS Engine listed in the Storage Managers list. Multiple ISIS Engines can be selected and bound.

Make sure your ISIS Engines have different names, two ISIS Engines on the same switch, with the same name, cannot be bound.

5. Click Bind.

6. Click Yes to confirm the request.

7. Click Refresh to see the status circle next to the Name turn change to green when complete.

Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. Use the following procedure if you need to access the Configure Network Adapters window.

Software Installation

To display the System Director IP Addresses:

1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS 5000 System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray.

The ISIS Launch Pad is displayed.

You can also start the Configure Network Adapters by clicking Start > Programs > Avid >

ISIS Storage Manager > Configure Network Adapters.

3 Configuring the Avid ISIS 5000

2. Click Configure Network Adapters. The Network Adapters dialog box displays the System Director IP addresses.

Configuring the Avid ISIS 5000 Software

You need to configure the Avid ISIS 5000 software to create workspace. The software and configuration tools are described in the Avid ISIS 5000 Administration Guide. The guide describes the Avid ISIS 5000 software and the tools. This configuration requires that you:

• Create a Storage Group

• Create one or more workspaces

• Create user accounts

Configuring the Avid ISIS 5000 Software

Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:

• Install or upgrade the client software

• Create Workspaces, see the Help or Avid ISIS 5000 Administration Guide. Workspaces can only be created once you bind the Storage Elements and the Storage

Group is created.

• Create Users and set permissions, see the Help or Avid ISIS 5000 Administration Guide.

To access the Management Console:

1. Type http://IP address of System Director in your browser.

If you Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser.

2. Log into the System Director.

The default Management Console Administrator password is blank (no password).

The ISIS Management Console opens.

3 Configuring the Avid ISIS 5000

Creating a Storage Group

You can only create a Storage Group after you have bound the Storage Elements see

“Binding the Storage Elements” on page 69. One Storage Group is created per enclosure or

one Storage Group across multiple enclosures.

See the Avid ISIS 5000 Administration Guide or Help for additional information about crating a Storage Group.

Creating Workspaces

Workspaces are locations to store and segregate data. They appear as network drives to the clients. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace.

Click the Workspaces icon in the Management Console. See the Avid ISIS 5000 Administration Guide for information on creating Workspaces.

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These accounts allow users to mount or map Avid ISIS 5000 workspaces on their workstations.

Click the User icon in the Management Console. See the Avid ISIS 5000 Administration Guide for additional information about creating new users.

Configuring the Client Network Properties

Before you can connect your Macintosh® or Windows clients to the Avid ISIS 5000 network, you must configure the network properties on each client. If using the default Avid ISIS 5000 setup, you need to set a static IP address and subnet mask for the Ethernet port connection on every client.

If your Avid ISIS network includes a DHCP server, clients can automatically obtain

IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do not have a DHCP server.

Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

To configure the Ethernet port on your Windows Vista or Windows 7 clients:

1. Click Start and type

ncpa.cpl

in the Search text box.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol Version 4 (TCP/IP) option.

3 Configuring the Avid ISIS 5000

4. Click the Properties button. The Internet Protocol Version 4 (TCP/IP) Properties dialog box opens.

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box. Depending on your configuration. t Direct connect configurations, see “Default IP Network Addresses for 1 Gb

Connections to Direct Connect Clients” on page 64

t Switch configurations, see “Suggest starting the client IP network address at:” on

page 66

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

Windows XP Client Network Properties

To configure the Ethernet port on your Windows XP clients:

1. Right-click the Network icon on the desktop, and select Properties. The Network and Sharing Center window opens.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol (TCP/IP) option.

4. Click the Properties button. The Internet Protocol (TCP/IP) Properties dialog box opens.

Configuring the Client Network Properties

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box (see “Suggest starting the client IP

network address at:” on page 66).

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

3 Configuring the Avid ISIS 5000

10. Close all the remaining open windows and dialog boxes.

Macintosh Client Network Properties

To configure the Ethernet port on your Macintosh clients:

1. Click System Preferences in the Dock.

2. Click Network.

3. Select the Ethernet port in the left pane.

4. In the right pane select Manual from the ConfigureIPv4 menu.

5. Type a unique IP address in the IP address text box (see “Suggest starting the client IP

network address at:” on page 66).

6. Type the appropriate subnet mask in the Subnet mask text box.

7. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

8. Click Apply.

Loading Client Software

You are now ready to load your Avid ISIS client software on the supported Macintosh or Windows clients. For information on using your client software see the Avid ISIS 5000 Client Manager Guide. You can load the Client software in the following ways:

• You can use the a Browser to reach the ISIS Management Console and load it from the System Director.

• Download the client installers from the Management Console and copy the software to a USB flash drive. You might also copy the Java application from the Avid ISIS 5000 software kit [drive]:\Tools_3rdParty\Java folder, then install each client separately from the USB flash drive.

• You can store the client software somewhere on the network and allow everyone who needs the software to gain access to it and load it.

When installing Avid ISIS client software on Windows systems, make sure you are up-to-date with your Windows critical updates.

To install the client software using a browser:

1. Start your browser application.

2. Run your Windows Update and accept all “High-priority Updates.”

Configuring the Client Network Properties

3. Type http://IP address of System Director in your browser.

If you Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser (default Virtual name is AvidISIS).

The ISIS Management Console opens.

4. Type your ISIS user name and password.

3 Configuring the Avid ISIS 5000

5. Click the Installers icon. An Installer Downloads screen opens.

6. Click the appropriate client installer. The installer might ask if you want to save or run the installation software; either is

acceptable.

7. Click the appropriate Flash executable.

8. Install the Flash and client software following the on-screen prompts. Accept the defaults when uncertain of any choices.

9. Restart the client when prompted. The client software starts automatically when restarted.

10. Your client software also requires Java Runtime Environment (JRE) software, see “Java

Runtime Environment” on page 81 for information on where you can get JRE.

Java Runtime Environment

The Avid ISIS 5000 Management Console and Avid ISIS Client Manager requires version 6 (build 1.6) or higher of the Java Runtime Environment (JRE). Avid provides a qualified version of JRE for Windows systems on the Avid ISIS 5000 software kit [drive]:\Tools_3rdParty\Java folder.

For clients using a Macintosh system, download the Java software from the Apple (www.apple.com) or use the Apple Software Update.

Configuring Client Software

To mount workspaces on the client do the following:

1. Load the client software as explained in “Loading Client Software” on page 79.

2. Do one of the following: t (Windows) If the Client Manager icon is not available in the Windows taskbar,

select Start > All Programs > Avid > ISIS Client > ISISClientManager.

t (Windows) Click the Client Manager icon in the Windows taskbar. t (Windows) Right-click the Client Manager icon and select ISIS Client Manager.

Configuring the Client Network Properties

Web site

t (Macintosh) Double-click the Client Manager alias icon on the desktop, or

double-click the Client Manager alias icon in the dock.

t (Macintosh) If the Client Manager alias icon is not available, select Go >

Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file.

3 Configuring the Avid ISIS 5000

Connections list

Preferences

Workspaces list

AvidISIS

The ISIS Client Manager opens.

3. Log in using the Username and Password assigned to you by the Avid ISIS 5000 administrator. Do one of the following:

t (Windows) Type your account name in the Username text box, and type your

password in the Password text box.

t (Windows) If your ISIS system is configured to use the Windows user name and

password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.

t (Macintosh) Type your Avid ISIS 5000 account name in the Username text box, and

type your password in the Password text box.

4. Click the Connect button. When the connection is successful:

- Workspaces you have been given access to are listed in the workspace list.

- The Connect button changes to Disconnect when the connection is complete.

- The Change Password and Launch Management Console buttons become active.

Sharing Avid ISIS 5000 Workspaces

5. (Option — Windows only) If you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto-Connect checkbox.

Sharing Avid ISIS 5000 Workspaces

The Avid ISIS 5000 software includes the service that automatically mounts and shares Avid ISIS 5000 workspaces. The workspaces are mounted in response to mount requests received from the Client Manager software on the clients. The service can mount up to 21 workspaces, the maximum available number of drive letters.

The Avid ISIS 5000 software service starts automatically when you start the Avid ISIS 5000. On startup (and every 60 seconds thereafter), the service reads the configuration information to obtain workspace, user, and access privilege information. It then uses this information to remount workspaces on the Avid ISIS 5000 with the correct access privileges. See the Avid ISIS 5000 Administration Guide for more information about sharing workspaces, user accounts, and access privileges.

3 Configuring the Avid ISIS 5000

4 Avid ISIS 5000 Upgrade Guidelines

This section provides a summarized list of what tasks need to be performed when upgrading Avid ISIS.

The following list provides the order in which tasks need to be performed.

• If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 89. Although this information needs to be gathered before you start, the blank pages are at the end of this chapter.

• Do not perform an Avid ISIS system upgrade if your network is not in optimum working order, see “Health Check” on page 85.

• If you have documented the preupgrade information and your Avid ISIS is healthy, you can start the Avid ISIS system upgrade, see “Software Upgrade” on page 86.

• After you finish the upgrade, confirm everything is functioning properly, see “Post

Upgrade System Verification” on page 87.

Health Check

Before any changes are made to the system, perform the following quick checks to verify that the system is in good working order. Do not perform an upgrade if there are any issues with the system. Correct all problems before performing the upgrade.

Things to check before upgrading:

1. Log into the ISIS Management Console and click Storage Managers and Storage Elements. All Storage Managers and Storage Elements should be green, investigate any error statuses.

2. Open a command window and ping your switch. The switch should be pingable and able to access any client on the switch.

3. Ping the System Director and each enclosure.

4. Ping the default gateway if on a corporate network from the System Director. This should be accessible from any point in the network.

4 Avid ISIS 5000 Upgrade Guidelines

5. Log into the System Director and open the System Director’s Control Panel. Indicators in the System Director Status should be green or blue (no red or yellow). Check the the Metadata Status is green. The date stamp should be current.

6. Check the system event logs on the System Director for recent error events.

7. Perform a thorough physical inspection of the interconnection cables looking for:

- Missing retainers, strains, sharp bends, signs of physical abuse.

- Ensure that labels are visible, physically firmly in place, and legible.

- Confirm that all fans and ventilation areas are free of obstructions, dirt, lint, and

debris.

- Ensure that there is clearance in the front and rear to allow components to be

replaced without obstructions for their full enclosure travel length.

- Make sure cables are not zip tied to the power supplies or the switches.

Software Upgrade

After noting the necessary network and system component information listed in “Preupgrade

Information” on page 89 you are ready to upgrade the Avid ISIS 5000. Read the upgrade

section in the ISIS ReadMe for specific upgrade unique procedures in the release, then use the following procedure for the upgrade.

You must first download your software from the Avid Download Center (www.avid.com/support/downloadcenter) or installer DVD to your laptop (or computer). Copy the installer kit to a USB flash drive.

To update your Avid ISIS 5000 software:

1. Check the ReadMe for the version of the network interface driver that is required for the release you are installing. If the System Director does not have the correct version, update the network board drivers on the System Directors and clients.

2. Shutdown or exit the Client Manager application on all Avid ISIS clients connected to the engines.

This includes AirSpeeds servers; for example Interplay

You do not need to shutdown the client if they can continue to work off line. AirSpeeds can

continue to capture to their internal drives and editing systems can edit as long as they are not using workspaces.

3. Load the new software kit (new version) on the System Director from the USB flash drive.

, AirSpeed Multi Streams, editing clients, and ancillary

servers.

Post Upgrade System Verification

4. Double-click the Autorun.exe file in the software kit. The installer detects the existing version of the installed software and displays the

components that need to be upgraded in the splash screen.

5. Click Apply.

The installer automatically stops the System Director service and uninstalls the earlier

version of software.

6. Once the software is installed, the System Director service starts up. Verify this in System Director Control Panel.

7. Repeat step 3 to step 6 on the storage only Engines if they exist.

8. Update your Avid ISIS client software.

To get started with the client upgrades, you can manually copy the client installers to a USB

flash drive. The installers on the System Director are located on [drive]:\AvidISISClientInstallers. You can also log into the Management Console and access the Installers link and download the appropriate client installer.

- For Windows clients, you need to uninstall the ISIS client using Windows Control

Panel, restart, install ISIS client, and restart.

- For Macintosh clients, you need to uninstall the ISIS client, restart the client after

the install, and install the new client software.

- AirSpeed clients, require the placement of the software installation package on an

HTTP server. The AirSpeed user interface provides a window where you type the URL path in the

Server text box where the AirSpeed upgrade is located. Select the AirSpeed ISO image from the Available Versions list. Click Update Version. For more information on upgrading AirSpeeds, see the Avid AirSpeed Setup and Installation Guide.

Post Upgrade System Verification

After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally.

To verify the upgrade:

1. Verify network connectivity for all components: a. Ping the switch and several client in the ISIS 5000 network. b. From any clients, ping the System Director’s IP address or host name. c. From any clients, ping the storage only Engines if they exist.

4 Avid ISIS 5000 Upgrade Guidelines

2. Verify the System Director is functioning properly by checking the following: a. Check if any new errors are getting generated in the event logs. b. In System Director’s Control Panel all lights should be green or blue. c. Check the Metadata Status and that the date stamp is current and updating

frequently.

3. Check all clients for proper operation using Path Diag. Run path diag on a couple of clients and verify consistent performance. To set PathDiag Tool:

a. Do one of the following:

- (Windows) Select Start > All Programs > Avid > ISIS Client > PathDiag.

- (Macintosh) Select Go > Applications > AvidISIS folder. In this folder, double-click the PathDiag.app file.

b. Click Start > Avid ISIS Program group> Path Diag.

c. Click Setup. d. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not

sure) Make sure its an ISIS workspace and not the internal C: drive.

e. Set the duration to 10 minutes.

Preupgrade Information

f. Click Custom Test and set the following parameters:

1 Gb client

Custom Test Settings

File Access Method Automatically select

Reads vs Writes Writes, then Reads (Sequential)

Transfer Size 4096

Transfer Rate Unlimited

Max File Size 1000

(not bandwidth limited)

g. Click Ok and Start.

1-Gb clients that are not bandwidth limited should expect at least 65 MB/sec in the Path Diag tool.

4. While Path Diag is running check the system to make sure that there are no Network Degraded status indications.

In the ISIS Management Console, click Storage Elements. All Storage Elements should be green and not displaying any Network Degraded states.

Preupgrade Information

Gather the following information before the upgrade. This information is critical to troubleshooting an Avid ISIS 5000.

• Current Avid ISIS software version

• Avid ISIS Administrator password

• Number of Avid ISIS engines

• Drive Size: 2 TB____ other____

• Number of Storage Groups

• Number and type of editing clients: (Windows or Macintosh)

• Number of AirSpeeds

• Other workgroup server details (for example Interplay; host names, passwords, and versions)

4 Avid ISIS 5000 Upgrade Guidelines

Switch Information

Note the following switch information:

• Type of switch (The Force 10 switch is the only switch in the initial release.)

• Number of switches

• Location of configuration files

System Director Information

Note the following System Director information:

Virtual Network Name and IP Addresses

IP Address

ISIS virtual Name

System Director

Host name

Administrator Password

1 Gb port 1 IP address

1 Gb port 3 IP address

1 Gb port 4 IP address

1 Gb port 6 IP address

10 Gb port IP Address

Subnet Mask IP Address

Default Gateway

Optional Storage Information

Fill out the following enclosure and switch information for the on site equipment.

Are enclosure using 10-Gb links? ______________

Note what enclosure that are using 10-Gb links and the configuration:

Optional Storage Enclosure, Serial Number

IP address:

Host name of computer

Passwords:

Spare data drive:

On Site Spares

List all Avid ISIS spare parts that are onsite:

Preupgrade Information

Spare Components and Cables

Part Quantity Firmware Version (if known)

Ethernet switch

Data drives

XFP and SFP+ (used with switch connections)

network boards

Intel

10-GB fiber cable N/A

CAT5e/6 cable N/A

Additional Parts Available

N/A

4 Avid ISIS 5000 Upgrade Guidelines

Spares Checklist

Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians.

•2 — Data drives

• 1 — SFP+ (used with switches)

Additional spares for a comprehensive spares parts list:

• If Force10 switches are in use: 1 additional SFP+, 1 LC-LC cable

5 Adding and Replacing Hardware

This section provides procedures for adding and replacing components in your Avid ISIS 5000. Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform a quick checks to be verify that the system is in good working order, see “Health Check” on page 85.

Removing and Replacing Data Drives

The Avid ISIS 5000 automatically uses the spare drive in the enclosure to repair the RAID group where the drive has failed or was taken off line.

You do not need to stop the System Director to replace a single drive.

As long as you have a spare drive in the enclosure the RAID controller automatically starts repairing a RAID group using the spare when:

• The RAID controller identifies a drive has failed.

• A data drive has been taken offline (Make Drive Offline) using the LSI MegaRAID Storage Manager.

• A data drive has been physically pulled from the enclosure (without being identified using one of the two previous conditions).

Removing a Drive

When a RAID data drive fails, the ISIS 5000 automatically replaces the failed drive in the RAID set with the hot spare. You can identify the failed drive by locating the data drive on the front that has both the blue and red LEDs on solid, for a list of data drive LED meanings, see “Avid ISIS 5000 Front Panel” on page 16. When you have a failed drive, the Status section in the Management Console displays yellow and states the drive set is rebuilding with the percentage of how much of the RAID set rebuild is completed. You can remove the failed RAID data drive whenever the red and blue LEDs have indicated that the drive has failed. The rebuild process does not need to be completed before the failed drive can be removed. The status remains yellow until the rebuild is finished and a new hot spare has been inserted. When the new hot spare is inserted, the ISIS 5000 automatically makes the raw drive into a spare.

5 Adding and Replacing Hardware

To remove a drive from the Avid ISIS 5000:

1. Locate the data drive on the front of the ISIS 5000 that has the solid blue and red LEDs on solid.

You do not need to wait for RAID groups to repaired before removing a failed drive. The

RAID group uses the other four drives in the RAID to make the spare drive part of the group.

2. Push the button, then pull the handle to unlatch the drive and slide the drive carrier out of the Avid ISIS 5000.

Replacing a Drive

After removing a data drive as previously described (see “Removing a Drive” on page 93), install the replacement data drive as described in the following procedure. When the new data drive is inserted, the ISIS 5000 automatically makes the raw drive into a hot spare.

To replace a drive in the Avid ISIS 5000:

1. Make sure the handle on the drive carrier is unlatched and pulled open as far as possible.

2. Slide the drive into the open drive location in the Avid ISIS 5000 enclosure until it stops. Approximately 1/2 inch of the drive carrier should be outside the enclosure.

3. Push the handle into the drive carrier. This seats the drive in the enclosure. The new drive now becomes the Global Hot Spare.

Replacing the ISIS 5000 Enclosure

Use the following procedure when replacing an ISIS storage enclosure. For purposes of this procedure, the enclosure to be replaced is referred to as “old enclosure” and the replacement enclosure as “new enclosure.”

Although not required for this procedure it might be helpful to note the host names,

passwords, IP address, and other important network details, see “Preupgrade Information”

on page 89.

To replace an ISIS 5000 enclosre:

1. Power-off the old enclosure by clicking Start > Shut Down.

2. Disconnect the two power cords from the back of the old enclosure.

3. Disconnect the 1-Gb connections and any 10-Gb (optical) connections from old enclosure.

Replacing the ISIS 5000 Enclosure

4. Carefully remove both system drives from the rear of the old enclosure. Put them in a safe place.

These are mirrored drives. The order in which you replace these drives in the new enclosure should not matter. Although it would be good practice to mark the system drives as the upper and lower and replace them back in the same order in the new enclosure.

You do not need to power off the enclosure if just swapping out one of the system drives. The

new system drive is automatically rebuilt from the single working system drive. For more information see “Replacing System Drives in the Enclosure” on page 97.

5. Carefully remove all (16) data drives from the front of the old enclosure and put them in a safe place.

These data drives are labeled by the system as three RAID groups (5 drives per group) and one spare drive. The order in which you replace these drives in the new enclosure should not matter. Although it would be good practice to mark the data drives as to the slot location and replace them back in the same order in the new enclosure.

If you replace the data drives back in the same location in the new enclosure, you do not

need to “scan foreign configuration” and import the drive sets using the LSI MegaRAID Storage Manager tool.

6. Remove the old enclosure from the rack.

7. (Option) Swap your LSI MegaRAID controller from the old enclosure to the new enclosure.

You can swap your old LSI MegaRAID controller board into the new enclosure if you know it

is working properly. If you use the new LSI MegaRAID controller in the new chassis, the LSI controller would not recognize the 16 data drives. You need to “Load Configuration” using the LSI MegaRAID Storage Manager tool. For instruction on loading the RAIDed data drives, see the LSI MegaRAID Storage Manager tool Help.

8. Install the new enclosure into the rack (without the system or data drives).

9. Carefully reinsert the both system drives into the rear of the new enclosure. If you recorded the locations from which the drives were removed on the original

enclosure, insert them into the same upper and lower locations.

10. Carefully reinsert all data drives into the original position in which they were in on the old enclosure.

If you recorded the locations from which the drives were removed on the original enclosure, insert them into the same drive slot locations.

11. Insert the two power cords into the power supplies on the back of the enclosure.

5 Adding and Replacing Hardware

12. Reconnect any 1-Gb and 10-Gb cables that were disconnected earlier.

13. (Option) If this enclosure is the System Director, move the Application Key (dongle) from the old System Director to the new System Director.

14. Power-on the new enclosure. Give the new enclosure at least 3 minutes to initialize

15. (Option) If you did not swap your LSI MegaRAID controller from the old enclosure to the new enclosure, you need to Load Configuration using the LSI MegaRAID Storage Manager tool.

a. Start the LSI MegaRAID Storage Manager tool and log in using the Administrator

name and password. b. Click the Logical tab. c. Select the LSI MegaRAID controller in the left pane. d. Select Go To > Controller > Load Configuration. For details, see the LSI

MegaRAID Storage Manager tool Help. e. Click Yes to confirm the operation.

Adding Optional Storage

The first enclosure includes the System Director software, metadata, and 16 data drives. A second enclosure is optional. The data drives in each enclosure can be bound into a Storage Group per enclosure or a Storage Group for both enclosures. The additional enclosure works off of the System Director software installed in the first enclosure.

The new enclosure cannot become part of your existing Storage Group.

Additional storage enclosures require a 10 Gb connection between the System Director and the additional storage enclosures (through 10 Gb connections on the switch). If your are currently using 1 Gb connections between the System Director and the switch, you must purchase and install 10 Gb modules for the switch, see “Installing 10 Gb and Stacking

Modules Into the Force10 Switch” on page 47.

To add optional storage:

1. (Option) If not already configured, change your 1 Gb Ethernet connections between the System Director and the switch to a 10 Gb Ethernet configuration, see “Installing 10 Gb

and Stacking Modules Into the Force10 Switch” on page 47.

2. Rack the optional storage enclosure in your rack.

3. Install your 16 data drives into the front of the enclosure.

Replacing System Drives in the Enclosure

4. Connect the optical 10 Gb cable between your optional storage enclosure and the switch.

5. Apply power to the optional storage enclosure and turn on the system.

6. Power cycle the switch to reload the Avid switch configuration. The configuration will detect the new 10 Gb connection.

7. Copy the Avid ISIS 5000 software kit to the new storage enclosure and install the software. The “This Avid ISIS 5000 Engine is the System Director” checkbox should not be checked if you are loading the software on optional storage enclosers.

For more information on installing the Avid ISIS 5000 software, see “Loading the

Software” on page 59.

Replacing System Drives in the Enclosure

There are two system drives installed in the Avid ISIS 5000 enclosures. The two drives are mirrored and accessible from the rear of the enclosure. If you have a failure on either one of the two system drives you can pull the failed drive out of the enclosure and install a replacement without turning off the Avid ISIS 5000 enclosure. The Avid ISIS 5000 continues to run properly if one of the two system drives are removed.

As soon as you install a replacement system drive into the vacant system drive slot, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS 5000 operations continue to run uninterrupted.

The drive carriers for the system drives are locked to avoid them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.

Saving ISIS 5000 Metadata

This procedure describes how to save the metadata stored on the system drives for the data drives. You would typically only need to do this in a hardware replacement scenario, where both System Director system drives are not going to stay with the data drives.

Regardless of how many enclosures you have, all the metadata for all the data drives, in all of the enclosures, are saved on the enclosure that has the System Director software. The enclosures that are used as the additional storage do not store any metadata.

5 Adding and Replacing Hardware

To save the System Director metadata:

1. Stop the System Director service using the ISIS Control Panel.

The System Director is constantly writing metadata. Metadata files are always open and

locked, so the best way to copy the metadata files is to stop the System Director service so the file are closed.

2. Copy the Director:

D:\Program Files\Avid\ISIS System Director\

There is also a

on the data drives. If possible, include this files with the two Partition metadata files.

The following are a couple suggested ways of saving the Partition0 and Partition1 PartitionDump.bin files.

- Use a USB flash drive that has the capacity for the Partitionx files (4 GB

- Create a network share on a client system on the network and copy the Partitionx

3. Verify that you have the current copy of the Metadata by comparing the date in the Metadata tab of the ISIS control Panel.

4. Start the System Director service using the ISIS Control Panel.

Partition0

PartitionDump.bin

recommended).

files to that shared folder.

and

Partition1

Replacing both System Drives

As previously explained in “Replacing System Drives in the Enclosure” on page 97, the pair of system drives are mirrored and do not interrupt ISIS 5000 operation if a single system drive failure or replacement is performed. This section describes what to do if you have both system drives fail.

files from the following location on the System

file. This file is also helpful when identifying the data

If replacing the system drives as part of a complete enclosure replacement, see “Replacing

the ISIS 5000 Enclosure” on page 94. When moving the systems drives from one enclosure

to another, the order in which you replace these drives in the new enclosure should not matter. Although it would be good practice to mark the system drives as the upper and lower and replace them back in the same order in the new enclosure.

The following procedure assumes you have lost both system drives at the same time and are replacing them with two new drives.

Replacing System Drives in the Enclosure

To replace the System Director:

1. If this is your System Director enclosure, retrieve the metadata if you can, see “Saving

ISIS 5000 Metadata” on page 97.

2. (If the enclosure is running) Turn off the power on the enclosure by clicking Start > Shut Down.

3. Carefully remove both system drives from the rear of the enclosure.

4. Install the two new system drives in the rear of the enclosure.

5. Turn on your enclosure and reimage your system drives which includes loading the Windows operating system, see “Product Recovery” on page 121.

6. Use the same IP addresses previously assigned.

7. Install the Avid ISIS 5000 software on the new system drives, see “Software Upgrade”

on page 86. Remember to select the appropriate option between the System Director

software or the storage enclosure software.

8. Stop the System Director service using the ISIS Control Panel.

9. (Option) If this is your System Director copy your last saved

Partition1 PartitionDump.bin

D:\Program Files\Avid\ISIS System Director\

10. Start the Management Console and verify that all workspaces are listed. If not, call customer support before continuing.

files to the following location on the System Director: Include the

file if you saved them too.

Moving the Metadata to a New System Director

Use the following procedure if you need to move the Metadata from one ISIS 5000 System Director to another ISIS 5000 enclosure and make that the System Director.

To move the System Director Metadata:

1. Stop the old System Director service using the ISIS Control Panel.

2. Copy the System Director:

D:\Program Files\Avid\ISIS System Director\

There is also a

on the data drives. If possible, include this files with the two Partition metadata files.

The following are a couple suggested ways of moving the Partition files.

Partition0

PartitionDump.bin

and

Partition1

files from the following location on the

file. This file is also helpful when identifying the data

Partition0

and

- Use a USB flash drive that has the capacity to move the Partition files.

5 Adding and Replacing Hardware

- Create a network share on a client system on the network and copy the Partition files to that shared folder. From the new System Director copy the Partition files into the temporary folder.

3. Verify that you have the current copy of the PartitionDump.bin file from the old System Director.

4. Start the new Avid ISIS 5000 and load the System Director software.

5. Stop the new System Director service using the ISIS Control Panel.

6. Configure the virtual name and IP address on the new System Director to match the old System Director.

Configure the virtual name in the ISIS System Director Control Panel and IP address using the Configure Network Adapters tool.

It is acceptable to change the IP address scheme of the new System Director. It is not

recommended that you change the virtual ISIS name.

If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict.

7. Copy the into the following location on the System Director:

D:\Program Files\Avid\ISIS System Director\

8. Start the new System Director service using the ISIS Control Panel.

9. Verify that the System Director is now running. Start the Management Console and verify that all workspaces are listed. If not, call customer support before continuing.

Partition0

and

Switch Replacement

To replace a switch:

1. Disconnect all network cables.

2. Pull out the power cables from the back of the switch.

3. Replace the failed switch with a new switch in the rack.

4. Replace the power cables in the back of the switch to power the switch on.

5. (Option) If you have modified Avid’s default switch configuration, you need to Telnet or HyperTerminal into switch see “Configuring the Force10 Switch” on page 101.

Partition1

files (and PartitionDump.bin file if copied)

100

Avid ships the Foruce10 switched configured for all supported configurations. Any changes you have made to the default configuration would have to be reapplied.

6. Reconnect all network cables in the front of the switch.

Pinnacle Systems ISIS 5000 - 3.0 Setup Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

1 Avid ISIS 5000 Overview

Avid ISIS 5000 Hardware

Operating Systems

Avid ISIS 5000 Front Panel

System Front Panel and LEDs

Drive Array and Slot Locations

RAID Behavior in the Enclosure

Avid ISIS 5000 Rear Panel

Expansion Slots

System Drives

Power Supplies

Application Key (Dongle)

Avid ISIS 5000 Networks

Direct Connect Clients

Single System Director and Switch Connection

Multiple Engines and Switch Connection

Installation Consideration

2 Installing the Avid ISIS 5000

Avid ISIS 5000 Hardware

Installing Avid ISIS 5000 in a Rack

Rack-mount Requirements

Positioning the Avid ISIS 5000 in the Rack

Separating the Slide Rails

Attaching the Outer Rails to the Rack

Attaching Inner Slide Rails to the Avid ISIS 5000

Securing the Avid ISIS 5000 in a Rack

Installing the Force10 Switch in a Rack

Installing the Avid ISIS 5000 Drives

Connecting a Keyboard, Monitor, and Mouse

Connecting Power Cords

Configuring Considerations

Connecting Clients Directly to the System Director

Force10 Ethernet Switch

1 Gb Ethernet Switch Connections

Installing 10 Gb and Stacking Modules Into the Force10 Switch

10 Gb Ethernet Switch Connections

Stacking the Force10 Switches

Connecting Multiple Storage Enclosures to the Stacked Switch

Connecting to an In-House Network

Turning On the Avid ISIS 5000 Hardware

3 Configuring the Avid ISIS 5000

Windows Operating System and Network Settings

Setting the Date, Time, and Time Zone

Specifying a Unique Computer Name

Virtual System Name

Software Installation

Connect the Network Cables to the Enclosure

IP Addressing Strategies When Connecting to a Network

Loading the Software

Product Recovery Needs to be Copied to the USB Flash Drive

Installing the Application Key

Creating an Active Partition

Binding the Storage Elements

Checking or Changing the System Director IP Addresses

Configuring the Avid ISIS 5000 Software

Accessing the Management Console From Any Computer

Creating a Storage Group

Creating Workspaces

Creating User Accounts

Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

Windows XP Client Network Properties

Macintosh Client Network Properties

Loading Client Software

Java Runtime Environment

Configuring Client Software

Sharing Avid ISIS 5000 Workspaces

4 Avid ISIS 5000 Upgrade Guidelines

Health Check

Software Upgrade

Post Upgrade System Verification

Preupgrade Information

Switch Information

System Director Information