Pinnacle Systems ISIS 5000 - 3.0 Setup Guide
Avid® ISIS® 5000
Setup Guide
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Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology,
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Copyright (C) 1989, 1991 by Jef Poskanzer.
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Modifications Copyright 1999 Matt Koss, under the same license as above.
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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. A • July 2010 • Created 7/22/10
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Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 1 Avid ISIS 5000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Avid ISIS 5000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RAID Behavior in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Avid ISIS 5000 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Application Key (Dongle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Avid ISIS 5000 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Single System Director and Switch Connection. . . . . . . . . . . . . . . . . . . . . . . . . 26
Multiple Engines and Switch Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 2 Installing the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Positioning the Avid ISIS 5000 in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Attaching the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5
Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . 36
Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the Force10 Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing the Avid ISIS 5000 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting a Keyboard, Monitor, and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . 43
Force10 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
1 Gb Ethernet Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing 10 Gb and Stacking Modules Into the Force10 Switch . . . . . . . . . . . 47
10 Gb Ethernet Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Stacking the Force10 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting Multiple Storage Enclosures to the Stacked Switch. . . . . . . . . . . . 52
Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Turning On the Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 3 Configuring the Avid ISIS 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Windows Operating System and Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting the Date, Time, and Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Virtual System Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connect the Network Cables to the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . 57
IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . 58
Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . 67
Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Creating an Active Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Binding the Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking or Changing the System Director IP Addresses . . . . . . . . . . . . . . . . 70
Configuring the Avid ISIS 5000 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Accessing the Management Console From Any Computer. . . . . . . . . . . . . . . . 73
Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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Creating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . 75
Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Sharing Avid ISIS 5000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 4 Avid ISIS 5000 Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
On Site Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Spares Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Additional spares for a comprehensive spares parts list: . . . . . . . . . . . . . . 92
Chapter 5 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the ISIS 5000 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adding Optional Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Replacing System Drives in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Saving ISIS 5000 Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Replacing both System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . 99
Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
7
Chapter 6 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . 102
Configuring the Force10 Switch Through the Serial Port . . . . . . . . . . . . . . . . 103
Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Restoring From Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sample Switch Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Customize the Uplink on the Force10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Configure Force10 Switch for Uplink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Network and Switch Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sluggish Switch Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Ping and Tracert Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 7 Product Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . 124
Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . 125
Configuration Settings Not in Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Administrative User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Network Port Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 8 Specifications and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
8
Chapter 9 Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
LED Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . 139
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
9
10
Using This Guide
The Avid® ISIS® 5000 real-time shared storage system is the foundation for reliable,
high-productivity media production. It is designed for media facilities and broadcasters
using the industry's most proven real-time storage software technology, delivering stable
operation, high performance media access, and class-leading value.
This document describes the features for all Avid ISIS shared storage networks. Therefore,
n
your system might not contain certain features that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published.
New information would be found in the ReadMe file supplied on your Avid installation
DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view the online versions, visit the Knowledge Base at
www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format.
You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS
installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000
before you can access the PDF documentation.
You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can
n
access the PDF documentation.
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click
the PDF file for the document you want to view.
12
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/support and follow the Training links, or call Avid Sales
at 800-949-AVID (800-949-2843).
Avid Training Services
13
14
1 Avid ISIS 5000 Overview
Avid ISIS 5000 is a new member of the Avid ISIS shared storage product family. Avid ISIS
5000 uses industry standard components to deliver high capacity, high performance
collaborative media solutions. A single ISIS 5000 chassis provides System Director and
Engine (Storage Server) functionality. Each ISIS 5000 Engine is comprised of 16 media
storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit
Ethernet plus redundant power and fans. Two ISIS 5000 Engines with 2 TB media storage
drives can be combined to deliver 64 TB of shared storage. The first ISIS 5000 Engine
provides System Director and Management Console functionality in addition to media
storage. The Avid ISIS 5000 network can support up to 40 Ethernet connected clients.
ISIS 5000 assures media protection and availability using the following techniques:
• Mirrored system drives are used for system operation and System Director metadata
storage.
• A failed system drive can be replaced without interrupting the operation of the
ISIS 5000.
• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a
global hot spare. If any of the RAID drives fail, the ISIS 5000 automatically uses the
spare drive to rebuild the RAID group. The failed drive can be removed and replaced
with a new drive without interrupting the operation of the Avid ISIS 5000.
Topics in this chapter include:
• Avid ISIS 5000 Hardware
• Avid ISIS 5000 Networks
• Installation Consideration
1 Avid ISIS 5000 Overview
Avid ISIS 5000 Hardware
The Avid ISIS 5000 is a standalone system that runs the Avid ISIS 5000 software. It is a
dual-processor, rack-mount Windows
storing data. The size of the drive is shown on the front of each drive. As newer technology
is released, other drive capacities might be supported.
The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid
n
ISIS 5000 enclosure.
Operating Systems
The following client operating systems are supported:
• Avid ISIS 5000 Engine uses the Windows Storage Server 2008 operating system with
Service Pack 2
• Avid ISIS supported client operating systems (see the Avid ISIS 5000 ReadMe for your
release for any additions or changes to the following list):
- Windows 2003 Server (64-bit)
- Windows XP (32-bit)
- Windows Vista (64-bit Business and Ultimate)
- Windows 7 (64-bit Business and Ultimate)
- Macintosh v10.6.3 (32-bit)
®
computer that contains sixteen 2 TB drives for
Avid ISIS 5000 Front Panel
The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can
be locked to prevent unauthorized personnel from accessing the buttons and data drives. The
following is an illustration of the Avid ISIS 5000 enclosure with the front bezel installed.
Front of the Enclosure With Bezel
16
Avid ISIS 5000 Hardware
ID
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch
The front of the Avid ISIS 5000 provides access to 16 data drives, a USB port, network port
activity LEDs, an error LED, and the Power and Reset buttons. The following is an
illustration with the front bezel removed.
Front of the Enclosure Without Bezel
Each of the data drives have a blue and red LED on the bottom front of the drive. The left
LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED
(red) is lit when an error is detected with the drive and the drive needs to be replaced. Details
on the data drive LED indicators are in the following table.
Data Drives
Data Drive LED Functions
Management Console
Drive State Blue LED Red LED
Messaging Comments
On-line Inactive On solid Off No Special Status Healthy online drive,
no disk I/O
On-line Active Activity Off No Special Status Healthy online drive,
with disk I/O
Healthy Spare On solid Slow flashing No Special Status
17
1 Avid ISIS 5000 Overview
Data Drive LED Functions (Continued)
Management Console
Drive State Blue LED Red LED
Messaging Comments
Online Disk in a
Failed Set
On
solid/Activity
Double flashing Error – Disk Performance
Degraded
Nothing needs to be done
to these online drives, but
failed drive should be
replaced
Spare Rebuilding Activity Activity Error – Disk Performance
Degraded – Rebuilding x%
Data Rebuilding Activity Double flashing Error – Disk Performance
Degraded – Rebuilding x%
Automatically occurs on
drive failure
Automatically occurs on
drive failure
Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention
required
Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array
creation
Failed Data Disk On solid On solid Error – Disk Performance
Should replace disk
Degraded
Failed Spare Disk On solid On solid Missing Spare Should replace disk
Unused Disk On solid Off
Non-Branded Medium
Flashing
Off Warning – Unapproved
spare disk attempting to be
Should replace disk
added as a hot spare
18
System Front Panel and LEDs
ID
Control panel
BCA
GHDFE
The system has 8 LEDs on the top of the front panel organized into two rows, each row with
four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six
network ports. The top right LED represents system hardware errors. The bottom right LED
represents system drive activity. The following figure shows the front view and system
control panel.
System Director Front View
Avid ISIS 5000 Hardware
The following table describes the control panel shown in the previous figure.
System Control Panel
Letter Description Description
A Universal serial bus (USB) port USB 2.0 device port on the front of the system
supports one USB device. Recommended for
use when re-imaging the system drives or
loading software. Two more USB ports are
located on the back of the system.
B Halt or Non-maskable interrupt (NMI)
button
The halt or NMI signal halts the processor,
which effectively halts the server. A NMI is
the highest priority interrupt and cannot be
masked by software.
If the Halt/NMI button is pressed,
c
the NMI signal locks the system and
the system must be restarted to clear
the interrupt.
19
1 Avid ISIS 5000 Overview
System Control Panel
Letter Description Description
C System reset button Preforms a soft reset when pressed. Do not
D Six green network activity LEDs Illuminates green when a good network
E Red System error LED Illuminates red when an error is detected with
F System Drive activity LED Indicates drive activity from the onboard
use this button unless the system has had a
fatal error and you need to restart. A soft reset
restarts the system; it clears all active program
memory (you lose unsaved work) and shuts
down all active programs.
connection is established and blinks when
there is network activity on the six built-in
1-GB network ports. The number beside the
LED corresponds with the number beside the
network port on the rear of the enclosure.
the system (fan, power supply, temperature,
voltage).
SATA controller and blinks when either of the
system drives is being accessed.
20
G System ID button When pressed it illuminates blue and also
illuminates an LED on the rear of the
enclosure. The rear LED is also blue and is on
the lower left-hand side of the Ethernet ports.
It is used to identify a system for servicing
when it is installed in a high-density
rack/cabinet populated with several other
similar systems.
H Power button Press to power on the enclosure. Power button
illuminates green when the power is on.
Drive Array and Slot Locations
For data integrity, three RAID 5 groups are used in each of the 16 drives in the each Avid
ISIS 5000 with one drive reserved as a global hot spare. This allows a protected workspace
to be quickly repaired with no data loss if a drive fails.
Each Avid ISIS 5000 storage enclosure provides 32 TB of storage. You can add an additional
Avid ISIS 5000 storage enclosure for a total of 64 TB. The initial slot configuration on new
installs is configured as shown in the following table. The numbers assigned to the slots and
the group numbers are not displayed in the ISIS software. These numbers and groups are
only displayed in the LSI MegaRAID Storage Manager.
The the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS 5000
n
(Start > Programs > MegaRAID Storage Manager) and should be used only when instructed
to by Avid Customer Support. Most functions in the utility have been incorporated into the
Avid ISIS software.
Avid ISIS 5000 Hardware
c
The following drive configuration is created when the RAID groups are initially
configured. Once a drive group has used the spare drive and a new spare is established,
the following information no longer applies.
Initial Enclosure Setup — Data Drive Slot Locations and RAID Groups
9 – RAID Group 0 10 – RAID Group 0 11 – RAID Group 0 12 – RAID Group 0
13 – RAID Group 0 14 – RAID Group 1 15 – RAID Group 1 16 – RAID Group 1
17 – RAID Group 1 18 – RAID Group 1 19 – RAID Group 2 20 – RAID Group 2
21 – RAID Group 2 22 – RAID Group 2 23 – RAID Group 2 24 – Spare
The three RAID groups are configured as follows:
• The first RAID drive group is drives 9 - 13
• The second RAID drive group is drives 14 - 18
• The third RAID drive group is drives 19 - 23
• Spare drive 24
21
1 Avid ISIS 5000 Overview
RAID Behavior in the Enclosure
Once the three RAID groups have been created, any of the drives in the enclosure can be
swapped within the enclosure. The Avid ISIS 5000 uses the drive IDs to track what five
drives are members of each of the three RAID groups.
If a single drive should fail, the Avid ISIS 5000 automatically starts a repair of the RAID
group using the spare drive in the enclosure. To identify the failed drive in the enclosure, see
the table that describes the LEDs “Data Drive LED Functions” on page 17. Remove the
failed drive and install a new drive in the open slot to create a new spare.
Avid ISIS 5000 Rear Panel
The Avid ISIS 5000 rear panel provides access to the power supplies, system drives, video
port, six 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two
USB connectors for the application key, and keyboard or mouse.
Avid ISIS 5000 Rear Panel
Top power
connector
Bottom power
connector
System drives
Intel Pro 1 Gb
Ethernet ports
ID LED
(lit with ID button
on front is pressed)
Video port
USB ports
Serial port
Myricom 10 Gb
Ethernet port
LSI MegaRAID
controller
22
Expansion Slots
There are six expansion slots accessible from the rear of the Avid ISIS 5000 enclosure. The
following tables lists the standard boards that are supported in the Avid ISIS 5000 and
storage expansion slots.
Supported Slot Configuration
PCI Slot Interface Description
Avid ISIS 5000 Hardware
2 PCI-E x16 10 Gb Ethernet
3 PCI-E x8 Internal LSI
1, 4, 5 and 6 None These slots are not used. No optional adapter boards are
System Drives
There are two system drives accessible from the rear of the Avid ISIS 5000 enclosure. These
two drives are mirrored and if a failure occurs on either one of the system drives, you can
pull the failed drive out of the enclosure and install a replacement drive without turning off
the Avid ISIS 5000 enclosure. As soon as a replacement system drive is installed, the
working system drive creates a mirror of the original drive on the new drive. All Avid ISIS
5000 operations continue to run uninterrupted.
The drive carriers for the system drives are locked to prevent them from opening during
n
shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the
system drives.
®
Myricom
controller board
board
®
RAID
The 10 Gb Ethernet Myricom board is installed in the
first PCI-E x16 connector. This is a 10-Gb connection
for configurations with multiple storage enclosures.
The LSI MegaRAID board is installed in the second
PCI-E x8 connector. There is no external connection.
The LSI board connects to an internal SAS Expander
card using a SAS cable.
supported.
Power Supplies
There are two power supplies accessible from the rear of the Avid ISIS 5000 enclosure. If a
failure occurs on either one of the power supplies, you can pull the failed power supply out
of the enclosure and install a replacement power supply without turning off the Avid ISIS
5000 enclosure. All Avid ISIS 5000 operations continue to run uninterrupted.
23
1 Avid ISIS 5000 Overview
Application Key (Dongle)
The Avid ISIS 5000 System Director requires an application key (commonly called a
dongle). Avid ISIS clients do not require ISIS application keys – Avid editing licenses are
handled separately. The application key ships with the System Director software and plugs
into a USB port on the System Director. Avid recommends installing the application key in a
USB port after installing the software.
The ISIS 5000 has three USB ports that might all be used during the System Director
n
configuration and software installation. Install the application key after the software
installation is complete and before you create the File System.
Avid ISIS 5000 Networks
The Avid workgroup uses an Avid ISIS 5000 to provide clients access to Avid ISIS 5000
workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS 5000
Infrastructure — Clients with One or Two Switches” on page 26 and “Avid ISIS 5000
Infrastructure — with Optional Storage” on page 27). You can have several workgroups at
your site, each accommodating multiple Ethernet clients.
Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as
local drives. The Avid ISIS 5000 allows clients to mount up to 21 workspaces. Clients can
then play, capture, and edit media on the workspaces using networking protocol optimized
by Avid for real-time media transfer. Real-time media reads and writes are not possible
unless the connected clients are running a qualified Avid editing application and have the
Avid ISIS client software installed. See the Avid ISIS 5000 ReadMe for a list of supported
hardware and Avid editing applications.
24
When workspaces are mapped to drive letters, depending on the number of drives in the
n
client system, the maximum number of workspaces that can mounted is 21. You can have
more workspaces with UNC mounting.
Direct Connect Clients
Up to 4 clients
1 Gb Ethernet
Ethernet client
Ethernet client
Avid ISIS 5000
Ethernet client
Ether
net client
The Avid ISIS 5000 provides clients access to shared workspaces over an Ethernet network.
You can connect an up to four clients directly into the Intel Pro 1000 Ethernet ports on the
Avid ISIS 5000. The Intel Pro 1000 Ethernet ports are the four outside ports (1, 3, 4, and 6).
You cannot mix clients that are directly connected and an Ethernet switch configuration.
Avid ISIS 5000 direct connect configurations do not support dual-link client connections or
n
Avid Interplay environments.
Avid ISIS 5000 Infrastructure — Direct Connect Clients
Avid ISIS 5000 Networks
25
1 Avid ISIS 5000 Overview
1 Gb Ethernet
Ethernet client
Ethernet client
Ethernet client
Ethernet client
Avid ISIS 5000
Up to 20 or 40 clients
One or Two Stacked
Ethernet switches
Single System Director and Switch Connection
The single enclosure Avid ISIS 5000 and single switch configuration connect using the four
Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Ethernet switch provides client
access to workspaces through the switch. If any of the four Ethernet port connections to the
switch fail, the Avid ISIS 5000 continues to operate. Clients can continue to access
workspaces through the switch even when one only Ethernet port is connected to the System
Director. This is not an approved configuration but, a safeguard if the other Ethernet
connections are lost. The qualified configuration for the Avid ISIS 5000 and 1 Gb Ethernet
connection is with the four outside Ethernet ports (1, 3, 4, and 6). The stacked switches
allow you to connect up to 40 1-Gb Ethernet clients (see “1 Gb Ethernet Switch
Connections” on page 45).
Avid ISIS 5000 Infrastructure — Clients with One or Two Switches
26
Multiple Engines and Switch Connection
Avid ISIS 5000
Up to 24 or 40 clients
1Gb Ethernet
One or Two Stacked
Ethernet switches
Ethernet client
Ethernet client
Ethernet client
Ethernet client
Optional storage enclosure
Avid ISIS 5000
10 Gb Ethernet
You can add an additonal Avid ISIS 5000 storage enclosure for a total of 64 TB. This
configuration requires you to use the 10 Gb connection in the System Director and
additional storage enclosures (Engines). The 10 Gb connection from the System Director
also supports a stacked switch configuration. The stacked switches allow you to connect up
to 40 1-Gb Ethernet clients (see “10 Gb Ethernet Switch Connections” on page 48 and
“Connecting Multiple Storage Enclosures to the Stacked Switch” on page 52).
Avid ISIS 5000 Infrastructure — with Optional Storage
Avid ISIS 5000 Networks
27
1 Avid ISIS 5000 Overview
Installation Consideration
To set up an Avid ISIS 5000 environment you need:
• An Avid ISIS 5000 system
• Avid ISIS 5000 software
• Avid ISIS 5000 Ethernet clients.
- Up to four clients can connect directly into the Intel Pro network ports (1, 3, 4, and
6) on the rear of the Avid ISIS 5000 enclosure (see “Direct Connect Clients” on
page 25).
- Up to 20, 1-Gb Ethernet clients are supported on the Force10 Ethernet switch. This
is nonblocking gigabit Ethernet switch. See the Avid ISIS 5000 ReadMe for
information on qualified Ethernet switches (see “Single System Director and
Switch Connection” on page 26).
- Up to 40, 1-Gb Ethernet clients (20 clients per Ethernet switch) are supported
across two Ethernet switches, These two switches are stacked using a 12 Gb
stacking connection. See the Avid ISIS 5000 ReadMe for information on qualified
Ethernet switches (see “Multiple Engines and Switch Connection” on page 27).
The Avid ISIS 5000 supports additional storage enclosures. When expanding with an Avid
ISIS 5000 storage you must take the following into consideration:
• The spare drive in each enclosure can only repair failures that occur in that same
enclosure. You cannot repair a bad drive in the Avid ISIS 5000 System Director
enclosure with the spare drive that is located in a second Avid ISIS 5000 enclosure. The
spare drive in the second enclosure can be moved to an open slot in the first enclosure
and made into a spare for the new enclosure.
• Once a disk has been added to the data set it must not be moved between Avid ISIS 5000
enclosures. Doing so corrupts the data on that disk.
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2 Installing the Avid ISIS 5000
This chapter describes how to install an Avid ISIS 5000 and the Ethernet switches to create a
workgroup. The workgroup can be standalone or connected to an in-house network.
Topics in this chapter include:
• Avid ISIS 5000 Hardware
• Installing Avid ISIS 5000 in a Rack
• Installing the Avid ISIS 5000 Drives
• Connecting a Keyboard, Monitor, and Mouse
• Connecting Power Cords
• Configuring Considerations
• Connecting Clients Directly to the System Director
• Force10 Ethernet Switch
• Connecting to an In-House Network
• Turning On the Avid ISIS 5000 Hardware
Avid ISIS 5000 Hardware
The Avid ISIS 5000 ships with six on-board a 1-Gb Ethernet ports. The Avid ISIS 5000 has
two autosensing power supply modules that set the voltage automatically for either 100 V or
240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 132.
The Windows Product Key Certificate of Authenticity is attached to the top of the enclosure.
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The standard Avid ISIS 5000 components:
• Data drives — Each enclosure has sixteen, 2 TB, externally accessible, data drives.
• System drive — The Avid ISIS 5000 uses two externally accessible, mirrored system
drives for the operating system and application software.
• Ethernet switch — the Ethernet switch is needed when you are connecting more than
four clients. You need to install 10 Gb modules in the Ethernet switch when connecting
optional Avid ISIS 5000 storage enclosures.
2 Installing the Avid ISIS 5000
• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack
mounted and using multiple enclosures.
• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5000 clients.
Keep the shipping boxes that come with your Avid ISIS 5000. You might need to repackage
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and ship the components in the future.
Installing Avid ISIS 5000 in a Rack
The Avid ISIS 5000 is designed for 19-inch (483-mm) rack enclosures and requires three
EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails
that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.
The Avid ISIS 5000 includes rack mounting slide rails. If instructions are included with your
rail kit, use them instead of the instructions included in this section. The standard rail
configuration is for racks with square mounting holes. Optional brackets are included for
racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the
Avid ISIS 5000 enclosure and the outer slide rails are mounted to the rack. Once both the
inner and outer rails are in place, slide the enclosure with the inner rails attached into the
outer rails. Secure the Avid ISIS 5000 in the rack so it does not slide forward.
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c
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The Avid ISIS 5000 is designed to be installed horizontally in a rack. Installing the Avid
ISIS 5000 on an angle or in a sloped console causes the internal drives to wear faster
than the intended life of the drive.
To ensure the stability of the rack enclosure, start from the bottom when you install the
rack components in the rack enclosure.
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