Pinnacle Systems ISIS 5000 - 3.0 Setup Guide

Avid® ISIS® 5000

Setup Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 5000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

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Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

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THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

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Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. A • July 2010 • Created 7/22/10

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Avid ISIS 5000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid ISIS 5000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

RAID Behavior in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avid ISIS 5000 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Application Key (Dongle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Avid ISIS 5000 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Single System Director and Switch Connection. . . . . . . . . . . . . . . . . . . . . . . . . 26

Multiple Engines and Switch Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 2 Installing the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Positioning the Avid ISIS 5000 in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Attaching the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . 36

Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the Force10 Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing the Avid ISIS 5000 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting a Keyboard, Monitor, and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . 43

Force10 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

1 Gb Ethernet Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing 10 Gb and Stacking Modules Into the Force10 Switch . . . . . . . . . . . 47

10 Gb Ethernet Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Stacking the Force10 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting Multiple Storage Enclosures to the Stacked Switch. . . . . . . . . . . . 52

Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning On the Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 3 Configuring the Avid ISIS 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Windows Operating System and Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting the Date, Time, and Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Virtual System Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connect the Network Cables to the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . 57

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . 58

Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . 67

Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Creating an Active Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Binding the Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Checking or Changing the System Director IP Addresses . . . . . . . . . . . . . . . . 70

Configuring the Avid ISIS 5000 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Accessing the Management Console From Any Computer. . . . . . . . . . . . . . . . 73

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . 75

Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sharing Avid ISIS 5000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter 4 Avid ISIS 5000 Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

On Site Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Spares Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Additional spares for a comprehensive spares parts list: . . . . . . . . . . . . . . 92

Chapter 5 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the ISIS 5000 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Adding Optional Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing System Drives in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Saving ISIS 5000 Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Replacing both System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . 99

Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 6 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . 102

Configuring the Force10 Switch Through the Serial Port . . . . . . . . . . . . . . . . 103

Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Restoring From Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sample Switch Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Customize the Uplink on the Force10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configure Force10 Switch for Uplink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Network and Switch Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sluggish Switch Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Ping and Tracert Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 7 Product Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . 124

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . 125

Configuration Settings Not in Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Administrative User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Network Port Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 8 Specifications and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 9 Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

LED Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . 139

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using This Guide

The Avid® ISIS® 5000 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value.

This document describes the features for all Avid ISIS shared storage networks. Therefore,

your system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at

www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the PDF documentation.

You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can

access the PDF documentation.

To access the online documentation from the installer kit:

1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

Avid Training Services

1 Avid ISIS 5000 Overview

Avid ISIS 5000 is a new member of the Avid ISIS shared storage product family. Avid ISIS 5000 uses industry standard components to deliver high capacity, high performance collaborative media solutions. A single ISIS 5000 chassis provides System Director and Engine (Storage Server) functionality. Each ISIS 5000 Engine is comprised of 16 media storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant power and fans. Two ISIS 5000 Engines with 2 TB media storage drives can be combined to deliver 64 TB of shared storage. The first ISIS 5000 Engine provides System Director and Management Console functionality in addition to media storage. The Avid ISIS 5000 network can support up to 40 Ethernet connected clients.

ISIS 5000 assures media protection and availability using the following techniques:

• Mirrored system drives are used for system operation and System Director metadata storage.

• A failed system drive can be replaced without interrupting the operation of the ISIS 5000.

• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a global hot spare. If any of the RAID drives fail, the ISIS 5000 automatically uses the spare drive to rebuild the RAID group. The failed drive can be removed and replaced with a new drive without interrupting the operation of the Avid ISIS 5000.

Topics in this chapter include:

• Avid ISIS 5000 Hardware

• Avid ISIS 5000 Networks

• Installation Consideration

1 Avid ISIS 5000 Overview

Avid ISIS 5000 Hardware

The Avid ISIS 5000 is a standalone system that runs the Avid ISIS 5000 software. It is a dual-processor, rack-mount Windows storing data. The size of the drive is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.

The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid

ISIS 5000 enclosure.

Operating Systems

The following client operating systems are supported:

• Avid ISIS 5000 Engine uses the Windows Storage Server 2008 operating system with Service Pack 2

• Avid ISIS supported client operating systems (see the Avid ISIS 5000 ReadMe for your release for any additions or changes to the following list):

- Windows 2003 Server (64-bit)

- Windows XP (32-bit)

- Windows Vista (64-bit Business and Ultimate)

- Windows 7 (64-bit Business and Ultimate)

- Macintosh v10.6.3 (32-bit)

computer that contains sixteen 2 TB drives for

Avid ISIS 5000 Front Panel

The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can be locked to prevent unauthorized personnel from accessing the buttons and data drives. The following is an illustration of the Avid ISIS 5000 enclosure with the front bezel installed.

Front of the Enclosure With Bezel

Avid ISIS 5000 Hardware

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

The front of the Avid ISIS 5000 provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the front bezel removed.

Front of the Enclosure Without Bezel

Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.

Data Drives

Data Drive LED Functions

Management Console

Drive State Blue LED Red LED

Messaging Comments

On-line Inactive On solid Off No Special Status Healthy online drive,

no disk I/O

On-line Active Activity Off No Special Status Healthy online drive,

with disk I/O

Healthy Spare On solid Slow flashing No Special Status

1 Avid ISIS 5000 Overview

Data Drive LED Functions (Continued)

Management Console

Drive State Blue LED Red LED

Messaging Comments

Online Disk in a Failed Set

On solid/Activity

Double flashing Error – Disk Performance

Degraded

Nothing needs to be done to these online drives, but failed drive should be replaced

Spare Rebuilding Activity Activity Error – Disk Performance

Degraded – Rebuilding x%

Data Rebuilding Activity Double flashing Error – Disk Performance

Degraded – Rebuilding x%

Automatically occurs on drive failure

Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention

required

Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array

creation

Failed Data Disk On solid On solid Error – Disk Performance

Should replace disk

Degraded

Failed Spare Disk On solid On solid Missing Spare Should replace disk

Unused Disk On solid Off

Non-Branded Medium

Flashing

Off Warning – Unapproved

spare disk attempting to be

Should replace disk

added as a hot spare

System Front Panel and LEDs

Control panel

BCA

GHDFE

The system has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view and system control panel.

System Director Front View

Avid ISIS 5000 Hardware

The following table describes the control panel shown in the previous figure.

System Control Panel

Letter Description Description

A Universal serial bus (USB) port USB 2.0 device port on the front of the system

supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.

B Halt or Non-maskable interrupt (NMI)

button

The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software.

If the Halt/NMI button is pressed,

the NMI signal locks the system and the system must be restarted to clear the interrupt.

1 Avid ISIS 5000 Overview

System Control Panel

Letter Description Description

C System reset button Preforms a soft reset when pressed. Do not

D Six green network activity LEDs Illuminates green when a good network

E Red System error LED Illuminates red when an error is detected with

F System Drive activity LED Indicates drive activity from the onboard

use this button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.

connection is established and blinks when there is network activity on the six built-in 1-GB network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.

the system (fan, power supply, temperature, voltage).

SATA controller and blinks when either of the system drives is being accessed.

G System ID button When pressed it illuminates blue and also

illuminates an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.

H Power button Press to power on the enclosure. Power button

illuminates green when the power is on.

Drive Array and Slot Locations

For data integrity, three RAID 5 groups are used in each of the 16 drives in the each Avid ISIS 5000 with one drive reserved as a global hot spare. This allows a protected workspace to be quickly repaired with no data loss if a drive fails.

Each Avid ISIS 5000 storage enclosure provides 32 TB of storage. You can add an additional Avid ISIS 5000 storage enclosure for a total of 64 TB. The initial slot configuration on new installs is configured as shown in the following table. The numbers assigned to the slots and the group numbers are not displayed in the ISIS software. These numbers and groups are only displayed in the LSI MegaRAID Storage Manager.

The the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS 5000

(Start > Programs > MegaRAID Storage Manager) and should be used only when instructed to by Avid Customer Support. Most functions in the utility have been incorporated into the Avid ISIS software.

Avid ISIS 5000 Hardware

The following drive configuration is created when the RAID groups are initially configured. Once a drive group has used the spare drive and a new spare is established, the following information no longer applies.

Initial Enclosure Setup — Data Drive Slot Locations and RAID Groups

9 – RAID Group 0 10 – RAID Group 0 11 – RAID Group 0 12 – RAID Group 0

13 – RAID Group 0 14 – RAID Group 1 15 – RAID Group 1 16 – RAID Group 1

17 – RAID Group 1 18 – RAID Group 1 19 – RAID Group 2 20 – RAID Group 2

21 – RAID Group 2 22 – RAID Group 2 23 – RAID Group 2 24 – Spare

The three RAID groups are configured as follows:

• The first RAID drive group is drives 9 - 13

• The second RAID drive group is drives 14 - 18

• The third RAID drive group is drives 19 - 23

• Spare drive 24

1 Avid ISIS 5000 Overview

RAID Behavior in the Enclosure

Once the three RAID groups have been created, any of the drives in the enclosure can be swapped within the enclosure. The Avid ISIS 5000 uses the drive IDs to track what five drives are members of each of the three RAID groups.

If a single drive should fail, the Avid ISIS 5000 automatically starts a repair of the RAID group using the spare drive in the enclosure. To identify the failed drive in the enclosure, see the table that describes the LEDs “Data Drive LED Functions” on page 17. Remove the failed drive and install a new drive in the open slot to create a new spare.

Avid ISIS 5000 Rear Panel

The Avid ISIS 5000 rear panel provides access to the power supplies, system drives, video port, six 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB connectors for the application key, and keyboard or mouse.

Avid ISIS 5000 Rear Panel

Top power connector

Bottom power connector

System drives

Intel Pro 1 Gb Ethernet ports

ID LED (lit with ID button on front is pressed)

Video port

USB ports

Serial port

Myricom 10 Gb Ethernet port

LSI MegaRAID controller

Expansion Slots

There are six expansion slots accessible from the rear of the Avid ISIS 5000 enclosure. The following tables lists the standard boards that are supported in the Avid ISIS 5000 and storage expansion slots.

Supported Slot Configuration

PCI Slot Interface Description

Avid ISIS 5000 Hardware

2 PCI-E x16 10 Gb Ethernet

3 PCI-E x8 Internal LSI

1, 4, 5 and 6 None These slots are not used. No optional adapter boards are

System Drives

There are two system drives accessible from the rear of the Avid ISIS 5000 enclosure. These two drives are mirrored and if a failure occurs on either one of the system drives, you can pull the failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS 5000 enclosure. As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid ISIS 5000 operations continue to run uninterrupted.

The drive carriers for the system drives are locked to prevent them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system drives.

Myricom

controller board

board

RAID

The 10 Gb Ethernet Myricom board is installed in the first PCI-E x16 connector. This is a 10-Gb connection for configurations with multiple storage enclosures.

The LSI MegaRAID board is installed in the second PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander card using a SAS cable.

supported.

Power Supplies

There are two power supplies accessible from the rear of the Avid ISIS 5000 enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS 5000 enclosure. All Avid ISIS 5000 operations continue to run uninterrupted.

1 Avid ISIS 5000 Overview

Application Key (Dongle)

The Avid ISIS 5000 System Director requires an application key (commonly called a dongle). Avid ISIS clients do not require ISIS application keys – Avid editing licenses are handled separately. The application key ships with the System Director software and plugs into a USB port on the System Director. Avid recommends installing the application key in a USB port after installing the software.

The ISIS 5000 has three USB ports that might all be used during the System Director

configuration and software installation. Install the application key after the software installation is complete and before you create the File System.

Avid ISIS 5000 Networks

The Avid workgroup uses an Avid ISIS 5000 to provide clients access to Avid ISIS 5000 workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS 5000

Infrastructure — Clients with One or Two Switches” on page 26 and “Avid ISIS 5000 Infrastructure — with Optional Storage” on page 27). You can have several workgroups at

your site, each accommodating multiple Ethernet clients.

Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local drives. The Avid ISIS 5000 allows clients to mount up to 21 workspaces. Clients can then play, capture, and edit media on the workspaces using networking protocol optimized by Avid for real-time media transfer. Real-time media reads and writes are not possible unless the connected clients are running a qualified Avid editing application and have the Avid ISIS client software installed. See the Avid ISIS 5000 ReadMe for a list of supported hardware and Avid editing applications.

When workspaces are mapped to drive letters, depending on the number of drives in the

client system, the maximum number of workspaces that can mounted is 21. You can have more workspaces with UNC mounting.

Direct Connect Clients

Up to 4 clients

1 Gb Ethernet

Ethernet client

Avid ISIS 5000

Ethernet client

Ether

net client

The Avid ISIS 5000 provides clients access to shared workspaces over an Ethernet network. You can connect an up to four clients directly into the Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Intel Pro 1000 Ethernet ports are the four outside ports (1, 3, 4, and 6). You cannot mix clients that are directly connected and an Ethernet switch configuration.

Avid ISIS 5000 direct connect configurations do not support dual-link client connections or

Avid Interplay environments.

Avid ISIS 5000 Infrastructure — Direct Connect Clients

Avid ISIS 5000 Networks

1 Avid ISIS 5000 Overview

1 Gb Ethernet

Ethernet client

Avid ISIS 5000

Up to 20 or 40 clients

One or Two Stacked Ethernet switches

Single System Director and Switch Connection

The single enclosure Avid ISIS 5000 and single switch configuration connect using the four Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Ethernet switch provides client access to workspaces through the switch. If any of the four Ethernet port connections to the switch fail, the Avid ISIS 5000 continues to operate. Clients can continue to access workspaces through the switch even when one only Ethernet port is connected to the System Director. This is not an approved configuration but, a safeguard if the other Ethernet connections are lost. The qualified configuration for the Avid ISIS 5000 and 1 Gb Ethernet connection is with the four outside Ethernet ports (1, 3, 4, and 6). The stacked switches allow you to connect up to 40 1-Gb Ethernet clients (see “1 Gb Ethernet Switch

Connections” on page 45).

Avid ISIS 5000 Infrastructure — Clients with One or Two Switches

Multiple Engines and Switch Connection

Avid ISIS 5000

Up to 24 or 40 clients

1Gb Ethernet

One or Two Stacked Ethernet switches

Ethernet client

Optional storage enclosure

Avid ISIS 5000

10 Gb Ethernet

You can add an additonal Avid ISIS 5000 storage enclosure for a total of 64 TB. This configuration requires you to use the 10 Gb connection in the System Director and additional storage enclosures (Engines). The 10 Gb connection from the System Director also supports a stacked switch configuration. The stacked switches allow you to connect up to 40 1-Gb Ethernet clients (see “10 Gb Ethernet Switch Connections” on page 48 and

“Connecting Multiple Storage Enclosures to the Stacked Switch” on page 52).

Avid ISIS 5000 Infrastructure — with Optional Storage

Avid ISIS 5000 Networks

1 Avid ISIS 5000 Overview

Installation Consideration

To set up an Avid ISIS 5000 environment you need:

• An Avid ISIS 5000 system

• Avid ISIS 5000 software

• Avid ISIS 5000 Ethernet clients.

- Up to four clients can connect directly into the Intel Pro network ports (1, 3, 4, and

6) on the rear of the Avid ISIS 5000 enclosure (see “Direct Connect Clients” on

page 25).

- Up to 20, 1-Gb Ethernet clients are supported on the Force10 Ethernet switch. This

is nonblocking gigabit Ethernet switch. See the Avid ISIS 5000 ReadMe for information on qualified Ethernet switches (see “Single System Director and

Switch Connection” on page 26).

- Up to 40, 1-Gb Ethernet clients (20 clients per Ethernet switch) are supported

across two Ethernet switches, These two switches are stacked using a 12 Gb stacking connection. See the Avid ISIS 5000 ReadMe for information on qualified Ethernet switches (see “Multiple Engines and Switch Connection” on page 27).

The Avid ISIS 5000 supports additional storage enclosures. When expanding with an Avid ISIS 5000 storage you must take the following into consideration:

• The spare drive in each enclosure can only repair failures that occur in that same enclosure. You cannot repair a bad drive in the Avid ISIS 5000 System Director enclosure with the spare drive that is located in a second Avid ISIS 5000 enclosure. The spare drive in the second enclosure can be moved to an open slot in the first enclosure and made into a spare for the new enclosure.

• Once a disk has been added to the data set it must not be moved between Avid ISIS 5000 enclosures. Doing so corrupts the data on that disk.

2 Installing the Avid ISIS 5000

This chapter describes how to install an Avid ISIS 5000 and the Ethernet switches to create a workgroup. The workgroup can be standalone or connected to an in-house network.

Topics in this chapter include:

• Avid ISIS 5000 Hardware

• Installing Avid ISIS 5000 in a Rack

• Installing the Avid ISIS 5000 Drives

• Connecting a Keyboard, Monitor, and Mouse

• Connecting Power Cords

• Configuring Considerations

• Connecting Clients Directly to the System Director

• Force10 Ethernet Switch

• Connecting to an In-House Network

• Turning On the Avid ISIS 5000 Hardware

Avid ISIS 5000 Hardware

The Avid ISIS 5000 ships with six on-board a 1-Gb Ethernet ports. The Avid ISIS 5000 has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 132.

The Windows Product Key Certificate of Authenticity is attached to the top of the enclosure.

The standard Avid ISIS 5000 components:

• Data drives — Each enclosure has sixteen, 2 TB, externally accessible, data drives.

• System drive — The Avid ISIS 5000 uses two externally accessible, mirrored system drives for the operating system and application software.

• Ethernet switch — the Ethernet switch is needed when you are connecting more than four clients. You need to install 10 Gb modules in the Ethernet switch when connecting optional Avid ISIS 5000 storage enclosures.

2 Installing the Avid ISIS 5000

• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple enclosures.

• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5000 clients.

Keep the shipping boxes that come with your Avid ISIS 5000. You might need to repackage

and ship the components in the future.

Installing Avid ISIS 5000 in a Rack

The Avid ISIS 5000 is designed for 19-inch (483-mm) rack enclosures and requires three EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

The Avid ISIS 5000 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS 5000 enclosure and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the enclosure with the inner rails attached into the outer rails. Secure the Avid ISIS 5000 in the rack so it does not slide forward.

The Avid ISIS 5000 is designed to be installed horizontally in a rack. Installing the Avid ISIS 5000 on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

+ 121 hidden pages

Pinnacle Systems ISIS 5000 - 3.0 Setup Guide

Contents

Using This Guide

1 Avid ISIS 5000 Overview

Avid ISIS 5000 Hardware

Operating Systems

Avid ISIS 5000 Front Panel

System Front Panel and LEDs

Drive Array and Slot Locations

RAID Behavior in the Enclosure

Avid ISIS 5000 Rear Panel

Expansion Slots

System Drives

Power Supplies

Application Key (Dongle)

Avid ISIS 5000 Networks

Direct Connect Clients

Single System Director and Switch Connection

Multiple Engines and Switch Connection

Installation Consideration

2 Installing the Avid ISIS 5000

Avid ISIS 5000 Hardware

Installing Avid ISIS 5000 in a Rack