Pinnacle Systems ISIS - 4.7 Client Guide
Avid® ISIS
Client Guide
®
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
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Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
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Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
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software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or
publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
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Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
.
2
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
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granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting
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without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
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NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
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This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
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software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source
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©1993–1998 Altura Software, Inc.
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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
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© DevelopMentor
).
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Software directory on the installation CD.
3
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Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant
Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid
DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid
Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty
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ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch,
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SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude
Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte,
SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC
HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL
Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities,
tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID,
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Avid ISIS Client Guide •0175-31143-00 Rev. C • June 2014• Created 6/5/14
4
Contents
Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1 Avid ISIS Client Manager Setup and Installation . . . . . . . . . . . . . . . . . . . . . . 7
Intel Pro/1000 Network Adapter and Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intel Pro/1000 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Loading or Updating the Intel Pro Driver on Windows Clients . . . . . . . . . . . . . . . . . . 8
1 Gb Network Adapter Settings (Reference). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Dual Port Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Myricom 10 Gb Network Adapter and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the Myricom Network Adapter on Windows Clients . . . . . . . . . . . . . . . . . 12
Myricom 10 Gb Network Adapter Settings on Windows Clients. . . . . . . . . . . . . . . . 12
Installing the Myricom Network Adapter on Macintosh Clients . . . . . . . . . . . . . . . . 15
Myricom Network Adapter Settings on Macintosh Clients . . . . . . . . . . . . . . . . . . . . 16
Updating the Myricom Driver on Macintosh Clients . . . . . . . . . . . . . . . . . . . . . . . . . 18
Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ISIS Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Macintosh Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
10 Gb Myricom Board Driver Macintosh v10.8.x and 10.9.x Clients . . . . . . . . . 24
Updating Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Client Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring Network Profiles and Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring Windows Network Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring the Windows XP Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5
Macintosh Support and Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Linux Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Windows Client Network Properties (Other than Windows XP) . . . . . . . . . . . . . . . . 29
Configuring Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Linux Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
10 Gb Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring 10 Gb Client Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
10 Gb Client Resolution Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 2 Using Avid ISIS Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Client Manager Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Client Manager Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ISIS Shared Storage Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fast User Switching Not Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting to the ISIS Shared Storage Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Client Manager Tray Icon (Windows and Linux) . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Opening the ISIS Management Console from the Client Manager . . . . . . . . . . 46
Avid ISIS Client and Zone Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding a Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Client Manager Display Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Client Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enabling the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ISIS Connection Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Mounting and Unmounting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Workspace Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Workspace Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Retrieving Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Sorting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Filtering the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Accessing the Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6
Enabling Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Creating or Releasing Bandwidth Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Clearing Cached Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Managing Logs and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 3 Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Starting Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
PathDiag Tool Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting Up a Standard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting Up a Custom Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting Up a Network Connectivity Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Starting and Stopping the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 4 Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Data Migration Between Avid Storage Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Operating Systems Qualified for Data Migration from MediaNetwork . . . . . . . . . . . 79
Macintosh Client Requirements for MediaNetwork . . . . . . . . . . . . . . . . . . . . . . . . . 79
Windows Client Requirements for MediaNetwork . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Logging Into the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Data Migration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Data Migration Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Running the Data Migration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Transfer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Transfer Queue and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 5 ISIS Log Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Running the ISIS Log Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7
Using This Guide
The Avid® ISIS® media network provides a high-performance distributed file system that
contains high-capacity shared media storage for workgroups of connected Avid editing
workstations. This user’s guide describes how to connect your client system to the media
network, mount workspaces, and configure your system for best performance.
Unless noted otherwise, the material in this document applies to the Windows
Linux operating systems.The majority of screen shots in this document were captured on a
Windows system, but the information applies to both Windows and Mac OS X systems. Where
differences exist, both Windows and Mac OS X screen shots are shown.
The documentation describes the features and hardware of all models. Therefore, your system
n
might not contain certain features and hardware that are covered in the documentation.
Who Should Use This Guide
This user’s guide is intended for users who need to access workspaces on the Avid ISIS media
network. You should have a basic understanding of how to use and manage the Windows
operating system or the Mac OS X systems, and you should be familiar with basic workgroup
and network concepts.
®
, Mac OS® X, and
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
If You Need Help
Symbol or Convention Meaning or Action
> This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
| (pipe character) The pipe character is used in some Avid product names, such as
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay | Production. In this document, the pipe is used in product
names when they are in headings or at their first use in text.
New information would be found in the ReadMe file supplied on your Avid software
installation kit as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at
www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
9
Accessing the Online Documentation
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates, and to
read or join online message-board discussions.
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You
can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer
kit. You need to download and install Acrobat Reader on your Avid ISIS before you can access
the PDF documentation.
You need to download and install Acrobat Reader on your Avid ISIS before you can access the
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PDF documentation.
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the
PDF file for the document you want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit
800-949-AVID (800-949-2843).
www.avid.com/support and follow the Training links, or call Avid Sales at
10
1 Avid ISIS Client Manager Setup and
Installation
Most Windows® editing clients require the 1 Gb Intel® Pro 1000 PT or PF Ethernet network
adapter to connect to the Avid ISIS system, even if the clients are connected to an external
switch. For the most up to date list of Windows computers that require the Intel Pro 1000
Ethernet network adapter, see the Avid ISIS ReadMe. Macintosh clients and some Windows
clients have been qualified to use the onboard 1 Gb ports.
Intel Pro/1000 Network Adapter and Driver Installation
The Intel Pro 1000 Ethernet network adapters are recommended for most Windows editing
systems that connect to the Avid ISIS system. The Intel Pro 1000 PT and Intel i350 T2 are
copper interfaces and the Intel Pro 1000 PF is an optical interface. Depending on the Intel
network adapter used in your system, you must load the appropriate driver from the appropriate
folder. The Intel drivers qualified in this release are included in the Avid ISIS software installer
kit, in the
Intel_xx
(
\Drivers\ISIS Client\Intel_Pro1000\
) in the folder. Check your driver version in the Windows Control Panel.
folder. Install the newest qualified driver
For the latest supported Ethernet network adapters and driver versions, see the Avid ISIS
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ReadMe that corresponds with your software release.
Intel Pro/1000 Slot Locations
For the correct slot locations for network adapters for client systems qualified with the
Avid ISIS, see the Avid Configuration Guidelines and Clot Configurations Knowledge Base ()
and select the platform you have or are considering.
1 Gb Network Adapter Settings (Reference)
Loading or Updating the Intel Pro Driver on Windows Clients
To load the Intel Pro driver on a Windows client:
1. After you install the Intel Pro 1000 network adapter and restart your system, you might
receive a Hardware Wizard message about looking for the Intel Pro 1000 driver. Cancel the
message.
2. Copy the file titled
software kit in the
3. Double-click the .exe file to expand the compressed file and run the installer.
4. Accept the default settings to install the driver.
The default Intel transmit and receive descriptors are set to 256 however, when loading the Avid
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ISIS client software the transmit and receive descriptors are set to 1024. For more information,
see “1 Gb Network Adapter Settings (Reference)” on page 8.
5. Continue with setting the IP address; see “Configuring the Client Network Properties” on
page 28
.
Intel_xx.x
\Drivers\ISIS Client\Intel_Pro1000\
driver to your client system; found on the Avid ISIS
folder.
1 Gb Network Adapter Settings (Reference)
When you install the client software and each time you start the Client Manager, especially on
Windows clients, some network adapter settings are checked and changed automatically if
necessary. The following settings for Windows clients are provided for reference.
1 Gb Network Adapters
Option Setting
Receive Buffers 1024
Transmit Buffers 1024
For Macintosh clients, make sure to use the custom driver installer from the Avid kit. On 1 Gb
Macintosh clients, the custom driver sets the MTU value to 1500. No changes are made for
10 Gb Macintosh clients.
The Avid Client installer and Client Manager does not check for or change any network adapter
settings on Linux systems.
12
1 Gb Network Adapter Settings (Reference)
Modifying the 1 Gb Pro/1000 Network Adapter Settings (Windows)
Under normal circumstances, you do not have to change the network adapter settings. The Client
Manager installer checks for specific hardware platforms (Intel, Broadcom, and Myricom) and
makes changes only to those.
If you have a different adapter, you might need to change the settings manually. The following
procedure is provided for reference.
To access the network port properties:
1. Click Start and type
devmgmt.msc
in the Search text box.
If using Windows 8, you can get to the Search text box by pressing the Windows key on your
keyboard and start typing on the Windows 8 desktop.
The Device Manager dialog window opens.
2. Double-click the Network adapters category to expand the list.
3. Right-click the first Pro 1000 network port and select Properties.
4. Click the Advanced tab.
5. Click Performance Options in the Setting list, then click Properties.
13
1 Gb Network Adapter Settings (Reference)
a. Click Flow Control and set the Value to Rx&Tx Enabled.
b. Click Interrupt Moderation Rate and set the Value to Enabled.
c. Click Interrupt Throttling Rate and set the Value to Adaptive.
d. Make sure that the Receive Buffers Value is set to 1024.
e. Make sure that the Transmit Buffers Value is set to 1024.
f. Click OK to close the Performance Options.
6. Click the Power Management tab.
[ a. Deselect the “Reduce power if cable disconnected” power saving option.
b. Deselect the “Reduce link speed during standby” power saving option.
14
7. Click OK to close the Server Adapter Properties dialog box.
Dual Port Network Connections
8. (Option) If this is a dual port network adapter, repeat steps 3
second Intel Pro 1000 port.
9. Restart the client system.
through 7 to configure the
Dual Port Network Connections
Dual 1 Gb Ethernet connections allow you to use a dual-attached client for redundancy and
performance enhancements. The dual port Intel Pro network adapter is supported with Windows
clients and the built-in dual Ethernet ports are supported with Macintosh clients. Each port is
configured separately.
When using a dual port configuration, make sure both ports are enabled in the ISIS Client
Manager Network Interface Settings and the network properties (see
Interface” on page 51
connected ISIS | 2500 - 2000 and ISIS | 5500 - 5000 clients must be on the same subnet, but
ISIS | 7500 - 7000 clients can connect to the same subnet or to both VLANs for redundancy. The
dual 1 GB connections can be connected to the same ISIS qualified switch. If you have access to
both an ISIS | 5500 - 5000 and an ISIS | 7500 - 7000, one port can be connected to each
infrastructure. Dual 10 GB client connections are supported.
and “Configuring the Client Network Properties” on page 28). Dual
“Enabling the Network
Myricom 10 Gb Network Adapter and Driver
The Myricom® 10 Gb Ethernet adapter is qualified on Windows, Macintosh, and Linux operating
systems for Avid editing ultra high resolution clients (UHRC). These 10 Gb clients connect
directly into the ISIS Engine in a direct connect configuration or to the 10 Gb port of the switch.
If your client cannot connect directly to an Avid ISIS Engine, Avid has qualified several switches
that provide 10 Gb connections. For information on qualified switches, see the Avid ISIS
ReadMe.
The Myricom 10 Gb Ethernet driver is automatically installed on Linux clients when Linux
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clients install the ISIS Client software.
Once your Avid ISIS 10 Gb client hardware and software is installed, use the Ultra High
Resolution setting in the Client Manager Preferences with Avid editing clients.
15
Myricom 10 Gb Network Adapter and Driver
Installing the Myricom Network Adapter on Windows Clients
The Myricom driver v1.1.10 or later is required for 10 Gb Windows clients. Copy the installer to
your Avid editing client and use the following information to set up the Myricom 10 Gb network
adapter. The Myricom driver can be found in the
the ISIS software kit.
The driver installer functions the same whether you are installing the Myricom driver for the
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first time or upgrading an existing Myricom driver. If you are upgrading your Myricom driver
start with step 3.
To install the Myricom network adapter and driver in Windows clients:
1. Shut down the Avid editing system.
2. Install Myricom network adapter in the appropriate slot.
\Drivers\ISIS Client\Myricom\
folder of
For slot information, search the Avid Knowledge Base for
and Slot Configurations
3. Copy the Myricom driver from the Avid ISIS software kit to the Windows 10 Gb 64-bit
client.
The Myricom driver can be found in the
The Myricom folder contains a 32-bit version for the Windows XP operating system, and a 64-bit
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version for the other supported Windows client operating systems.
4. Double-click the
and follow the on screen instructions, accepting the default settings.
The installer functions the same whether you are installing the Myricom driver for the first
time or upgrading an existing Myricom driver.
5. Install Avid ISIS client software.
6. Restart the client after the installation is complete.
7. Start the Avid ISIS client software and select the following UHRC requirements:
- Select the Ultra High Resolution setting in the Client Manager Preferences.
- Mount a workspace.
.
\Drivers\ISIS Client\Myricom\
myricom_1.1.10_win_32.msi
or myricom_1.1.10_win_64.msi installer
System Configuration Guidelines
Myricom 10 Gb Network Adapter Settings on Windows Clients
folder.
When installing the Client software, the Myricom driver settings are automatically set for you.
The following table provides the Myricom 10 Gb network adapter settings as a reference.
16
Myricom 10 Gb Network Adapter and Driver
Myricom 10 Gb Network Settings
Option Setting
Flow Control On
Interrupt Coalescing Delay 2
Receive Buffers 2048
MTU 1500
Receive Side Scaling (RSS) Disabled
Under normal circumstances, you do not have to change the network adapter settings. The Client
installer checks for specific hardware platforms (Intel, Broadcom, and Myricom) and makes
changes only to those.
If you have a different adapter, you might need to change the settings manually. The following
procedure is provided for reference.
To configure the 10 Gb Myricom network adapter in Windows clients:
1. Click Start and type
ncpa.cpl
in the Search text box.
(On Windows 8, open the Search text box by pressing the Windows key on your keyboard
and start typing on the Windows 8 desktop.)
2. Right-click on the Myricom adapter and select Properties.
17
3. Click Configure.
Myricom 10 Gb Network Adapter and Driver
4. Click the Advanced tab.
18
Myricom 10 Gb Network Adapter and Driver
5. Click OK.
After changing the Myricom driver settings, restart your client system.
Installing the Myricom Network Adapter on Macintosh Clients
The Avid ISIS software is available on the Avid ISIS Software kit. Load the files on your Avid
editing client and use the following information to set up the Myricom 10 Gb network adapter.
To install the Myricom network adapter in Macintosh clients:
1. Shut down the Avid editing system.
2. Install the Myricom network adapter in the appropriate slot. For slot information, search the
Avid Knowledge Base for
3. Double-click the
The file (
Drivers/ISIS Client/Myricom/
myri10ge-macosx-xx.dmg
4. Double-click the
Myri10GE-xx.dmg
Myri10GE-xx.mpkg
Follow the on-screen instructions.
5. Install Myricom driver following the default prompts.
6. Set the
“Myricom Network Adapter Settings on Macintosh Clients” on page 16.
7. Install Avid ISIS client software.
System Configuration Guidelines and Slot Configurations.
file to mount the file.
) can be found on the Avid ISIS software kit in the
folder.
file to run the installer package.
19
Myricom 10 Gb Network Adapter and Driver
8. Restart the client to finish the installation.
9. Start the Avid ISIS client software and select the following UHRC requirements:
- Select the Ultra High Resolution setting in the Client Manager Preferences.
- Mount a 512 KB chunk size workspace.
Myricom Network Adapter Settings on Macintosh Clients
The Myricom 10 Gb network adapter requires the following settings.
To configure the Myricom network adapter in Macintosh clients:
1. On your Macintosh 10 Gb client, click Apple > System Preferences.
2. In the Internet & Wireless section, click Network.
3. In the left pane, select the Myricom entry and click Advanced.
20
Myricom 10 Gb Network Adapter and Driver
4. Click the Ethernet tab (depending on your Mac OS, this selection could be the Hardware
tab).
5. Select the following settings.
21
Myricom 10 Gb Network Settings
Option Setting
Configure Manually
Speed Autoselect
Duplex Full - Duplex, Flow-Control
MTU Standard (1500)
6. Click OK.
After changing the Myricom driver settings, restart your client system.
Updating the Myricom Driver on Macintosh Clients
The Myricom driver v1.3 or later is required for 10 Gb Macintosh clients with Mac OS v10.7.x
and v10.8.x. Previous versions of the Myricom driver do not work.
To install the Myricom driver on Macintosh clients:
Client Software Installation
1. Copy the
Myri10GE-xx.dmg
file from the Avid ISIS software installer kit to your 10 Gb
Macintosh client. The file is located in the following location:
Tools_3rdParty\Drivers_and_Firmware\Myricom\Mac\
2. Double-click the
Myri10GE-xx.dmg
file to mount the file.
3. Double-click the installer package to run the installer.
4. Install Myricom driver following the default prompts.
5. Continue with
“Myricom Network Adapter Settings on Macintosh Clients” on page 16.
When you start the Avid ISIS client software, select the following UHRC requirements:
- Select the Ultra High Resolution setting in the Client Manager Preferences.
- Mount a 512 KB chunk size workspace.
Client Software Installation
This section contains information about installing or upgrading the client software on your
system. A user account with Administrator privileges is required to install Avid ISIS client
software on your workstations.
folder.
22
Loading Client Software
You can load the Client software in the following ways:
• Use a browser to reach the ISIS Management Console and load it from the System Director.
To use the ISIS Management Console, you need Adobe® Flash® Player (v11.x or later) installed
n
on your system. If you encounter problems with the ISIS Management Console display, you might
have an outdated version or multiple versions of the Flash Player installed. Uninstall any
previous versions of Flash Player and install the Flash Player included on the Avid ISIS software
Management Console > Installers page.
• Download the client installers from the Management Console and copy the software to a
USB flash drive.
• Store the client software somewhere on the network and allow everyone who needs the
software to gain access to it and load it.
• Select the “ISIS Windows Client” software package from the installer splash screen and
click Apply, which uninstalls the earlier version of the software without having to use the
Windows Control Panel and installs the new software with a single click.
When installing Avid ISIS client software on Windows systems, make sure you are up-to-date
with your Windows critical updates.
Client Software Installation
To install the client software using a browser:
1. Start your browser application.
2. Run your Windows Update and accept all “High-priority Updates.”
3. Depending on your ISIS system, type the following in your browser.
t ISIS 5500 — http://IP address of System Director
t ISIS | 7500 and ISIS | 2500 — https://IP address of System Director:5015
If your Avid ISIS network includes a Domain Name System (DNS), you can type the System
n
Director’s name in the browser (default Virtual name is AvidISIS).
The ISIS Management Console opens.
4. Type your ISIS user name and password.
5. Click the Installers icon.
An Installer Downloads screen opens.
23
Client Software Installation
6. Click the appropriate client installer:
t Windows *.msi
t Macintosh *.dmg
t Linux *.bin
You can choose either to save or run the installation software; either is acceptable.
7. Restart the client if prompted.
The client software starts automatically when the client restarts.
ISIS Client Software Installation
Besides the Windows *.msi file available in the Installers page of the Management Console,
Windows clients can install the ISIS Client software using the software kit splash screen.
24
Client Software Installation
To install Avid ISIS Windows client software:
1. Log into your Windows client system as a user with Administrative privileges.
2. Load the new software kit on your Windows client system.
3. Double-click the
The installer detects the existing version of the installed client software (if any) and displays
the components that need to be upgraded in the splash screen.
4. Select the “ISIS Windows Client” installer from the Select Software Package menu.
5. Click Apply.
The installer automatically uninstalls an earlier version of software.
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6. Update the Intel Pro driver on your client system; see “Loading or Updating the Intel Pro
Driver on Windows Clients” on page 8
7. Repeat this procedure on each Avid ISIS Windows client.
You can manually copy the client installers to a USB flash drive. The installers are in the Avid
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ISIS software kit located on [drive]:
Management Console and access the Installers link and download the appropriate client
installer.
To install Avid ISIS Macintosh client software:
1. Copy and save the new
\AvidISISClientInstallers
t
t Management Console > Installer page to your Macintosh client system.
AvidISISSetup.exe
\AvidISISClientInstallers
AvidISISClient_MacOSX_x.x.x.dmg
file in the software kit.
.
. You can also log into the
file from the:
folder in software kit to your Macintosh client system.
n
n
c
2. Double-click the
3. Double-click the
Follow the on-screen instructions.
The installer replaces any earlier versions of the software.
4. Repeat this procedure on each Avid ISIS Macintosh client.
You can manually copy the client installers to a USB flash drive.
The Macintosh client software installs an uninstaller application located at
> Avid_Uninstallers > AvidISIS
client files removed, including Client Manager preferences.
AvidISISClient_MacOSX_x.x.x.dmg
AvidISISClient.mpkg
. Use this application only when you want all Avid
file to run the installer.
25
file.
Applications
To install Avid ISIS Linux client software:
Client Software Installation
1. Copy and save the new
\AvidISISClientInstallers
t
your Linux client system.
t Management Console > Installer page to the user's home directory of your Linux client
system.
2. Open the Terminal application:
Linux client.
When using the Terminal program, file names and paths are case sensitive.
n
3. Type cd [user’s home directory] and press
4. Type
5. Do one of the following.
The installer replaces any earlier versions of the software.
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You can manually copy the client installers to a USB flash drive.
n
6. Restart the Linux client.
chmod +x AvidISISClient_el6.x86_x.x.x.bin
t If you are not the root user, type
Enter
press
t If you are the root user, type
Enter
. You will need to enter your password.
.
AvidISISClient_el6.x86_x.x.x.bin
folder in software kit to the user’s home directory of
Application > System Tools > Terminal
Enter
.
sudo ./AvidISISClient_el6.x86_x.x.x.bin
./AvidISISClient_el6.x86_x.x.x.bin
file from the:
and press
Enter
on your
.
and
and press
To uninstall Linux ISIS client software (and all of the dependencies):
t Open the Terminal application and type
Do not uninstall ISIS Client Manager using the System > Administration > Add/Remove
n
Program feature. This function does not completely remove all the ISIS Client Manager software.
Configuring Client Software
To mount workspaces on the client do the following:
1. Load the client software as explained in “Loading Client Software” on page 19.
2. Do one of the following:
t (Windows) If the Client Manager icon is not available in the Windows taskbar, select
Start > Programs > Avid > ISIS Client > ISISClientManager.
t (Windows) Click the Client Manager icon in the Windows taskbar.
sudo /usr/sbin/avid-isis-uninstaller
26
.
Client Software Installation
t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager.
t (Macintosh) Select Go > Applications, and then double-click the AvidISIS folder. In
this folder, double-click the ISISClientManager.app file.
t (Linux) Click Applications > System Tools and select Avid ISIS Client Manager.
To add the Client Manager launcher icon to the panel or desktop when using a Linux client, click
n
Applications > System Tools and right-click Avid ISIS Client Manager and select add launcher to
panel or desktop.
The ISIS Client Manager opens.
3. (Option) If your ISIS client is connected to Zone 3, select the Remote Host (Avid ISIS
system) the first time you log in. For more information see
page 47
The Client Manager user interface can take up to 30 seconds to display changes made in the
n
Remote Host Settings.
4. Select the ISIS system in the Systems panel.
5. Click the Connect button in the Systems panel.
.
27
“Adding a Remote Host” on
6. Log in using the Username and Password assigned to you by the Avid ISIS administrator. Do
one of the following:
t (Windows) Type your account name in the Username text box, and type your password
in the Password text box.
t (Windows) If your ISIS system is configured to use the Windows user name and
password for your local system, select OS Login. By default, the Username and
Password text boxes are inactive when you select this option.
(Optional — Windows) If you used the OS Login option, and you want to connect to the
network automatically every time you start your system, select the Auto-Connect
checkbox.
t (Macintosh) Type your Avid ISIS account name in the Username text box, and type your
password in the Password text box.
t (Linux) Type your Avid ISIS account name in the Username text box, and type your
password in the Password text box.
When the connection is successful, workspaces you have been given access to are listed in
the Workspaces list.
Macintosh Operating System
Client Software Installation
Avid recommends a clean install of the Macintosh OS X (v10.9.x, v10.8.x, or 10.7.x) but an
upgrade to your existing system is supported.
To use the ISIS Management Console, you need Adobe Flash Player installed on your system.
n
Macintosh operating systems require the latest versions of Flash Player installed. Download the
Flash Player at http://www.adobe.com.
To install ISIS client software on your Macintosh system:
1. Remove the old version of the ISIS client software using the uninstaller in the
Applications > Avid_Uninstallers folder.
2. Perform a clean install, or upgrade to Macintosh Lion, Mountain Lion, or Mavericks (see
your Macintosh documentation).
3. Install the ISIS client software.
10 Gb Myricom Board Driver Macintosh v10.8.x and 10.9.x Clients
The Avid ISIS software kit includes the 10 Gb Myricom driver for Ethernet Macintosh v10.8.x
and 10.9.x clients. The Myricom driver qualified in this release is included in the Avid ISIS
software kit (
\Drivers\ISIS Client\Myricom\myri10ge-macosx-1.3.3avid-1500.dmg
28
).
See “Installing the Myricom Network Adapter on Macintosh Clients” on page 15 for instructions
on installing the 10 Gb adapter boards and the software. Once the Myricom 10 Gb adapter board
is installed, upgrade the driver.
Updating Client Manager Software
Before updating the Avid ISIS Client Manager software on your system, unmount any mounted
workspaces and exit the Client Manager software.
To get started with the client upgrades, you can manually copy the client installers to a USB
n
flash drive. The installers on the System Director are located on
[drive]:\AvidISISClientInstallers. You can also log into the Management Console and access the
Installers link and download the appropriate client installer.
• For Windows clients, uninstall the ISIS client using Windows Control Panel, install ISIS
client, and restart.
The ISIS installer splash screen includes a Windows client software installer. Selecting the
“ISIS Windows Client” software package from the splash screen and clicking Apply,
uninstalls the earlier version of the software without having to use the Windows Control
Panel and installs the new software with a single click.
• For Linux clients, installing the new client software updates the previous version.
Preferences are saved and you do not need to restart the client.
Client Software Installation
c
• For Macintosh clients, installing the new client software updates the previous version.
Preferences are saved and you do not need to restart the client.
If you use the Safari browser to install the Avid ISIS software on a Macintosh client, note
that the disk image is mounted as soon as the download is complete, and the installer starts
automatically. Other browser applications do not automatically mount the disk image.
The Macintosh client software installs an Avid_Uninstall folder. Use this folder only when
you want all of the Avid client files removed; including the preference files.
After the software is successfully installed on your client, dismount the installer volume:
To dismount the Avid ISIS installer volume on a Macintosh client:
1. Locate the mounted volumes listed in the left pane of the Finder window.
2. Select the volume that contains “AvidISIS” in the name.
3. Do one of the following:
t Right-click the volume and select eject.
t Drag the volume to the Trash in the dock and it will eject.
29
Configuring Network Profiles and Firewalls
Client Licensing
Any client that connects to the Avid ISIS system is included in the Avid ISIS client count stored
in the System Director License key. There is no need to order special licenses for each client. If
you are not certain about your license status, see the Avid ISIS ReadMe for number of supported
clients or your ISIS system administrator.
Configuring Network Profiles and Firewalls
When enabled, some Firewall settings on Avid ISIS clients prevent you from connecting to the
Avid ISIS environment. The following sections describe where the network profiles settings are
located in the Client Manager software.
If you are not sure which Firewall profile to use with Windows clients, enable all three Profiles
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under Windows Firewall settings. This ensures that the ISIS clients work in all Firewall
configurations.
Configuring Windows Network Profiles
Network profiles are used by Windows Vista to distinguish between Public, Private, and Domain
network connections. Because each network profile uses its own security settings, you must
configure the Client Manager settings so that the appropriate ports are opened for each
applicable network profile on your system.
You only need to configure Client Manager settings for the network profiles that are connected to
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your ISIS system. If you are unsure which network connections are used with your ISIS system,
see your network administrator.
To configure the Client Manager settings for Windows network profiles:
1. Verify which network connection profile(s) are used to connect to your ISIS system by doing
the following:
a. Click Start > Control Panel.
The Windows Control Panel opens.
b. Click “Network and Internet.”
The Network and Internet window opens.
c. Click “Network and Sharing Center.”
The Network and Sharing Center window opens.
The Network and Sharing Center window lists the network connections present on your
system and which network profile has been applied to them. The three possible network
profiles are the following:
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