Pinnacle Systems ISIS - 4.7 Administrator’s Guide

Avid® ISIS

Administration Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver.

3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS Administration Guide • 0175-30980-00 Rev. C• June 2014• Created 6/4/14

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Working with the Avid ISIS Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ISIS Nomenclature Used in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Opening the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating a Log of File Deletions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 3 Managing Avid ISIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Storage Manager Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Viewing Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Storage Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Binding Storage Managers to the ISIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Unbinding Storage Managers from the ISIS File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Clearing Network Degraded Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Upgrading Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Removing Storage Managers from the ISIS | 7500 Shared Storage Network . . . . . . . . . . . . . . . . . . . . . 39

Identifying the ISIS | 7500 Storage Managers Prior to Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Preparing to Removing Storage Managers from the Avid ISIS Engine. . . . . . . . . . . . . . . . . . . . . . . 41

Removing Orphaned Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Initiate Block Rectify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Managing ISIS | 7500 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

ISIS | 7500 Switch Blades Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Viewing ISIS | 7500 Switch Blade Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Upgrading ISIS | 7500 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Managing the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Engine Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Engine Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Removing Engines from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Upgrading ISIS | 7500 Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading Individual ISIS | 7500 Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 4 Avid ISIS Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Opening ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Minimizing or Closing the ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

ISIS Launch Pad Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Using Storage Manager Memory Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Avid ISIS System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Opening the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Changing the System Director Virtual Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Monitoring System Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

System Director Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the ISIS System Director Memory Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Reconfiguring the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Creating or Re-creating a File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Monitoring Metadata Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Creating a Metadata Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Managing Active Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Chapter 5 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Viewing Storage Group and Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Storage Groups on ISIS | 7500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Storage Groups and Chunk Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Storage Managers and Chunk Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RAID-6 Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RAID-6 Workspace, Dual ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Mirrored Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Matching Chunk Sizes to the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Zone 1 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Storage Groups on ISIS | 5500 and ISIS | 2500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Adding Storage Managers to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding New Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing ISIS Storage Managers from Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding Storage Managers from Another Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Adding Storage Managers From Another Environment (ISIS | 7500) . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Minimum Free Storage Space Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Workspace Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Workspace Data Protection (ISIS | 7500 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Workspace Creation (ISIS | 7500). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Workspace Duplication (ISIS | 7500). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Workspace Moves (ISIS | 7500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Protecting ISIS | 7500 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Setting ISIS | 7500 Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Moving Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuration Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Symmetric Configuration Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Workspace Redistribution Batching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Performing a Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Suspending and Resuming Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Redistribution Status Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Monitoring Redistributions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 6 Managing Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

User Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Viewing User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Modifying User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Deleting User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Opening LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Modifying the Account Synchronizer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Synchronizing LDAP and ISIS Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Connecting and Disconnecting from the ISIS and LDAP servers . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Managing Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Devices Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Chapter 7 Managing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Opening the Bandwidth Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Opening the Connection Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Disconnecting Clients from the Shared Storage Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Monitoring Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Reservations Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Chapter 8 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Hardware Monitoring Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

System Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

System and Administration Log Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using the System Logs Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

ISIS Snapshots Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Creating, Viewing, and Deleting Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Profiler Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

System Status History Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

LSI Log Aggregator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Storage Manager Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using the Storage Manager Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Retrieve Storage Manager Flag Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Switch Manager Tool (ISIS | 7500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Network Utilities Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Monitor Tool (ISIS | 7500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Accessing the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Configuring the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Viewing Information in the Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Understanding the Monitor Tool Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using Status Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Agent Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Monitoring Avid ISIS with SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Appendix A Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Opening the Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Effect of Changing the Agent SSL Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Managing Storage Manager Agent Profiles (ISIS | 5500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Creating New Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Viewing Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Changing the Agent Administrator Password (ISIS | 5500 and 2000 only) . . . . . . . . . . . . . . . . . . . . . . 149

Storage Manager Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Using Storage Manager Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Resetting the Storage Manager Status (ISIS | 2500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Enabling and Disabling Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Saving Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Viewing and Deleting Saved Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Appendix B Avid ISIS | 7500 Switch Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Understanding the Switch Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Viewing System Information for Individual Chassis Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Setting Chassis Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Resetting an Avid ISIS Engine to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Running Switch Infrastructure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Appendix C Avid ISIS SNMP MIB Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Appendix D Avid ISIS E-mail Notification List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Appendix E ISIS | 5500 Media Drive LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Using This Guide

The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to all operating systems. Where differences exist, information on the differences is provided.

The documentation describes the features and hardware of all models. Therefore, your system might not contain

certain features and hardware that are covered in the documentation.

Who Should Use This Guide

This user’s guide is intended for users who need to access workspaces on the Avid ISIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

, Mac OS® X, and Linux operating

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the order

(Windows), (Macintosh), or (Linux)

Bold font Bold font is primarily used in task instructions to identify user interface

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows Macintosh OS X or Linux.

items and keyboard sequences.

Symbol or Convention Meaning or Action

Italic font Italic font is used to emphasize certain words and to indicate variables.

If You Need Help

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid software kit located on the installation USB. Documentation is available as a PDF in the software kit and through the user interface.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge

Base at

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

www.avid.com/US/support.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

www.avid.com/US/support. Online services are available 24 hours per day,

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit.

The documentation describes the features and hardware of all models. Therefore, your system might not contain

certain features and hardware that are covered in the documentation.

To access the online documentation from the software installer kit:

1. Insert the Avid ISIS installer USB into the USB port.

2. Navigate to the [drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

Avid Training Services

For information on courses/schedules, training centers, certifications, courseware, and books, please visit

www.avid.com/support

and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Working with the Avid ISIS Management Console

The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself.

Performing administrative functions on more than one Administration site at the same time can cause unexpected results.

When you access the Avid ISIS Management Console, the Login page opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

When you first install the Avid ISIS software, the login password is blank by default. To set a password for the

administrator, see “Changing the Administrator Password” on page 29.

Standard ISIS client users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS Client Manager Help. The Avid ISIS Client Guide is also included in the AvidISISDocumentation folder in the software kit.

ISIS Nomenclature Used in this Guide

Throughout this guide, any information for the ISIS | 7500 also applies to the ISIS 7000; likewise for the ISIS | 5500 (applies to ISIS 5000), and ISIS | 2500 (applies to ISIS 2000).

Before Performing Administrative Functions

It is critical that clients unmount Workspaces when you do the following:

• Stop and restart the System Director (unmount all Workspaces)

• Change users’ or user groups’ access (unmount only the affected Workspaces)

• Rename or delete Workspaces (unmount only the affected Workspaces)

If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost.

Opening the Management Console

The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console:

Microsoft Windows

• Microsoft Internet Explorer

• Mozilla Firefox

• Google® Chrome

™

Apple Macintosh

• Safari

• Mozilla Firefox

• Google Chrome

Red Hat Linux

• Mozilla Firefox

To open the Management Console as Administrator:

1. Open your web browser.

2. In the address bar of your browser, type one of the following:

ISIS Model Option Enter

Opening the Management Console

ISIS | 7500 Name https://[System Director host name]:5015

IP Address

ISIS | 5500 Name

IP Address

ISIS | 2500 Name

IP Address

https://[

http://[

System Director IP address]:5015

System Director host name

System Director IP address

System Director host name

System Director IP address

]

The active System Director host name is one of the following:

- The System Director Windows host name.

- A host name which has been assigned to the active System Director on your network DNS server(s).

Check with your network administrator if you are unsure of which System Director name to use.

When you enter the ISIS | 7500 System Director address, if any site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your network administrator.

The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator user name.

3. Type your password.

For information on changing the administrative password, see “Changing the Administrator Password” on

page 29

4. Click Login (arrow icon), or press Enter.

The Avid ISIS Home page opens.

To log out of the ISIS Management Console:

t Click Logout in the upper right corner of the screen.

Using the Management Console Interface

The ISIS Management Console, which you can access on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons.

To use the ISIS Management Console, you must have Adobe® Flash® Player installed on your system.

The following illustrations are from the ISIS | 7500 Management Console. They might include features not available

in the ISIS | 5500 and ISIS | 2500. Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges.

Using the Management Console Interface

1 System Status Console — Provides a snapshot view of several aspects of the Avid ISIS system. See “System Status Console” on

page 17

2 Navigation toolbar — Access Management Console tools and bread crumb navigation. See

3 Main tools panel — Click to go to the respective tool pages. See

4 Help link — provides links to various ISIS online documents. See

5 Logout link — Ends the Management Console session and logs the user out of the system. See

Console” on page 15

“Main Tools Panel” on page 21.

“Navigation Toolbar” on page 20.

“Opening the Management

System Status Console

The System Status Console, located on the left side of the Avid ISIS Management Console, contains several components that give you a snapshot view of the Avid ISIS system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

Using the Management Console Interface

Administrators can configure whether or not the System Status Console is visible on the login screen of the

Management Console. However, even if it is visible, you must log in to follow links from the tool bar screens (such as the log files).

1 Current system status panel — LEDs for errors, warnings, info, and upgrade statuses will be lit to indicate the presence of system

events. Click a color to open the Status panel. See

2 Status retrieval panel — The Management Console periodically retrieves system status information. The panel displays the results and

the time stamp of the retrieval operation.

3 System Status History panel — Displays the system events that have occurred since the System Director was started, along with the

date and time of the first logged event. Clicking this panel opens the System Status History tool. For more information, see

Status History Page” on page 122

4 Storage capacity panel — displays the total capacity of all bound Storage Managers, capacity allocated to Workspaces, and the

amount of capacity used by data.

5 System Status Console panels — click the panel headings to display the system information panel. For more information, see

Status Console Panels” on page 18

“System Status Console Panels” on page 18.

“System

System Status Console Panels

The System Status Console contains several panels that provide information about different areas of Avid ISIS operation. Expand and collapse a panel by clicking the panel title.

Using the Management Console Interface

Panel Description

Status Console Panel Provides a quick summary of the System Director status. If an event in the system log triggers

a status to appear, a link is provided to the System Logs tool. For more information, see

“Using the System Logs Page” on page 119

System Console Panel Provides a summary of hardware, software, and networking information.

An error message is displayed in the Status panel if the system drives (C: and D:) become too full (defined as less than 6 GB free space on drive C:, or less than 16 GB on drive D:).

A warning message is displayed when the C: drive has less than 11 GB, or the D: drive has less than 26 GB.

If the C: or D: drives become too full, the system might not be able to save metadata, and you might not be able to upgrade the ISIS software.

If these events or warnings occur, look on the C: and D: drives on the System Director and delete any old ISIS installation kits, and anything in the /temp folder. You can also delete copies of the PartitionDump.bin file that are more than one month old, and any IndexServer.dmp files.

Panel Description

Using the Management Console Interface

Performance Console Panel

Bandwidth Console Panel

Provides a summary of the number of messages per second, number of open files, and the names of clients connected to the system.

Displays “Megabytes per second,” information on total and per-client bandwidth.

Navigation Toolbar

The navigation toolbar provides several items to help you navigate through the Management Console interface.

1 Home link—You can click this link from any page to return to the Management Console Home screen

2 Current tool heading—Indicates the tool you are currently using

3 Related links section—Displays links to other Management Console tools relevant to the one you are currently using

Accessing Help

The Help menu, located in the upper right-hand corner of the Management Console window, provides links to the complete set of Avid ISIS online PDF documents.

PDF documents can open in an external application or browser, depending on your configuration. An

Administration Guide HTML Help is only available from the System Director Control Panel and requires Internet Explorer. The Help does not work properly in other browsers.

To access the Help menu:

1. Move the mouse cursor over the Help menu text.

The Help pop-up menu opens.

2. (Option) Click the Help menu text to open the Avid ISIS online document.

Session Counter

Using the Management Console Interface

The user session will time out automatically after two hours of inactivity, after which you must log in again to continue working. The session counter, located in the lower right corner of the Management Console, displays the time remaining in the user session.

The counter is automatically reset to two hours when you click a link or perform an action such as adding or deleting a Workspace. You can also reset the counter manually by clicking it.

If you enable Auto refresh on a tool screen you will not automatically be logged out after two hours, as long as you stay on the page where Auto refresh is enabled, or navigate between tools as described in

on page 25

To manually reset the session counter:

t Click the session counter display.

. Clicking Home disables Auto refresh, and the session counter functionality (automatic logout) resumes.

The session timer is reset to two hours.

Main Tools Panel

The ISIS Management Console main panel is divided into the following sections:

“Updating Information”

• The System section, which contains the following tools:

Tool Description

Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see

“Managing Workspaces” on page 69 for more information.

Using the Management Console Interface

Tool Description (Continued)

Users View details of, create, delete, duplicate, or modify Workspace access of any User; see

“Managing Users” on page 90 for more information.

Groups View details of, create, duplicate, modify Workspace access of, or assign User access to any

User Group; see

“Managing User Groups” on page 96 for more information.

Devices View details of, create, delete, or modify descriptions of any device; see

on page 106

Installers Download installers for Avid ISIS Client Manager, Flash, and other software.

Engines View details of Engines, reported serial number, status, uptime and more information, see

“Managing Storage Managers” on page 33.

Switch Blades (7500) View switch IP addresses, Upgrade Switches, or open the switch Agent pages; for more

information, see

Storage Managers View details of, bind, or unbind any Storage Manager; for more information, see

Storage Managers” on page 33

Storage Groups View details of, create, delete, or modify Storage Managers of any Storage Group; for more

information, see

for more information.

“Managing Storage Managers” on page 33.

“Managing Storage Groups” on page 61.

“Managing Devices”

• The Connectivity section, which contains the following tools:

Tool Description

Connection Status View or disconnect any connected client; for more information, see “Monitoring System

Connection Status” on page 111

Bandwidth View read and write bandwidth of any connected client; for more information, see

“Monitoring Client Bandwidth” on page 110.

“Managing

Reservations View and revoke any current bandwidth reservation; for more information, see

Reservations” on page 113

“Monitoring

• The Tools section, which contains the following tools:

Tool Description

System Status History View historical system status information; for more information, see “System Status History

Page” on page 122

Network Utilities Allows you to retrieve a detailed look at the connected network, or run a ping or traceroute;

for more information, see

“Network Utilities Page” on page 131.

• The Logging section, which contains the following tools:

Organizing Display Information

Tool Description

System Information Get complete system information: Memory stats, host information, running processes, and Agent

statistics, all on one screen; for more information, see “System Information Page” on page 116.

System Logs View all system messages, info, warnings, and errors at the application, system, and security levels; fo

more information, see “Using the System Logs Page” on page 119.

Administration Logs View current and archived Management Console logs; for more information, see

Administration Logs” on page 118

ISIS Snapshots Create a snapshot of the ISIS system for viewing or downloading; for more information, see

Snapshots Page” on page 120.

Profiler Create and view profiles of the System Director; for more information, see

page 120

“ISIS Snapshots Page” on

• The Advanced section, which contains the following tools:

Tool Description

Preferences Change and save bandwidth, LCT threshold, device creation, disk error threshold, and other

preferences; for more information, see

page 28

External Authentication Configure external authentication servers; for more information, see

Authentication” on page 30

Notification Service Configure email notification on specific system events; for more information, see

“Configuring the Notification Service” on page 31.

Agent Settings Modify agent configuration options and trace settings; for more information, see

Settings Page” on page 139

“Configuring Management Console Preferences” on

“Configuring External

“Agent

“Using the

“ISIS

Administrator Password Change the Management Console Administrator password; for more information, see

“Changing the Administrator Password” on page 29.

Organizing Display Information

You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.

Moving Columns

To move a column in the Main display panel:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

Showing and Hiding Columns

rewq t y u

When you open a Management Console tool (for example, the Storage Managers tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden.

To show or hide columns:

t Select one of the options, right-click in the column heading row and select a heading you want to show or hide.

Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column).

Filtering the Display

Sorting Information

The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information.

To sort information:

t Click the column heading for the column you want to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Click the column heading for the first column you want to sort.

The items in the column are sorted in ascending order.

2. Click a second column.

The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort.

3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the Management Console window. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

1 Category menu—Select the category to filter

2 “not” operator—Select to exclude items matching the filter rules from the search results

3 Condition menu—Select the filter condition

4 Search term field—Type the text or value to filter

5 Filter button—Perform the filter operation

6 Clear button—Clear the filter settings

7 Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for the Bandwidth, Connection Status, and Reservation options.

To filter the display:

1. Select a category from the Category menu.

The Category menu lists all of the column headings available for the selected Command menu option.

2. (Option) Select “not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

Updating Information

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter.

The Main display panel updates to display the filtered results. The Filter panel displays the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display panel updates to display all items.

Updating Information

You can update onscreen information to reflect recent system changes by clicking Refresh. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.

This setting persists between tools, when you navigate between them using the Related Links, but not between

browser sessions, and not if you click Home and then back into the tools. In those cases, Auto refresh reverts to the default (disabled) setting.

To enable Auto refresh:

t Select the check box next to the Refresh.

Auto refresh mode is enabled, and a message is displayed.

While Auto refresh mode is enabled, other functions such as add, delete, and details are not available.

To disable Auto refresh:

t Deselect the check box next to the Refresh.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items

You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder.

The following table summarizes the methods for selecting items and performing actions.

Actions Selection Method

To select an item Click the item.

To select multiple, non-contiguous items Ctrl+click each item you want to select.

To select multiple, contiguous items Click the first item, then Shift+click on the last item.

Selecting Items

Using Context Menus to Perform Actions

Most Management Console tool windows offer context menus you can use to perform commands on selected items.

To access context menus within the Management Console:

t Right-click (Windows and Linux) or Ctrl+click (Macintosh) selected items.

Entering Text

Follow these guidelines when entering text in Management Console tool text fields:

• Names can be a maximum of 31 ASCII characters in length.

• Workspace names must use Unicode characters and cannot include a space.

Entering Text

• Passwords can be a maximum of 15 ASCII characters in length.

• Do not include a space in the name fields.

• Do not use a period (.) as either the first or last character in the names you create.

• Avoid using the non-permitted characters listed in the following table in the name fields for workspace, group, file, user, device, or storage group names:

Character Name

^ Circumflex accent

\ Backslash

/ Forward slash

: Colon

* Asterisk

? Question mark

" Double quotation mark

< Less-than sign

> Greater-than sign

| Vertical line

[ Left square bracket

] Right square bracket

+ Plus sign

= Equals sign

% Percent sign

; Semicolon

, Comma

@ Commercial At symbol

The System Director does not support viewing regional language characters in the Management Console.

2 Configuring the Management Console

Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.

Configuring Management Console Preferences

The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console.

To configure Management Console Preferences:

1. From the Management Console home page, click the Preferences icon, located in the Advanced section.

The Preferences tool opens.

2. Configure ISIS preferences. The following table summarizes the ISIS Preferences items.

Option Type Description

Total System Bandwidth (MB/sec)

Default Bandwidth for Auto Created Devices (MB/sec)

Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be

Show status prior to login check box When selected, prevents anyone from seeing the Status Console panel on

The following options should only be altered under the direction of qualified Avid service or support personnel.

Default LCT Threshold (ms) text

text (numeric)

(numeric)

Total reservation bandwidth allowed by the system, in MB/sec. Default value is 1,000 MB/sec. When this value has been reached, ISIS will no longer accept bandwidth reservations from clients.

This value does not represent the actual bandwidth capabilities of the

ISIS system. For more information about ISIS bandwidth capabilities, see the Avid ISIS Performance Guide.

Reservation bandwidth allowed for devices that are automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth.

allowed to connect. The Administrator must manually create a device account for every client computer that is expected to connect to the ISIS system. Default value is disabled.

the left side before they log in. Only administrators can change this setting. This setting is disabled by default; users can see the Status Console before logging in.

Defines the upper limit of the Long Command Time (LCT) value, above which the Storage Manager will report a Disk Degraded condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 750ms.

Option Type Description (Continued)

Changing the Administrator Password

Default Hard Disk Error Threshold

Enable failover if standby has more active NICS

(7500 and 2500)

Auto Remove Redistribution on Disk Failure (7500)

Delete Logging check box Logs all deletes performed in the Storage Groups. For more information

Auto-Rectify check box Automatically reconciles the actual amount of used space and the reported

text (numeric)

check box When enabled, this causes the Active System Director to failover to the

check box Default value is enabled. For more information about Auto Remove

3. (Option) To revert all options to the previously saved values, click Refresh.

4. Click Save Preferences to save your changes.

Creating a Log of File Deletions

Defines the upper limit for number of hard disk errors before the Storage Manager reports a Disk Failure condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 25 errors).

Standby System Director if the network connection fails. Default value is enabled.

Redistribution, see

about delete logging, see Default value is disabled.

amount of used space on a system.Default value is disabled. Takes effect immediately with no restart required.

“Automatic Redistribution on Disk Failure” on page 83.

“Creating a Log of File Deletions” on page 29.

The delete-logging function is controlled in the Management Console Preferences. When enabled, log files are created and saved in the following location:

D:\Program Files\Avid\ISIS System Director\DeleteLogs

Log file names include name contains the date and time, for example “ISISdeleteLog-07_17_2012_17_59_30_322.csv.” Individual log files are limited to 4 MB in size except where a new log file would have the same name as an existing one. Up to 100 log files are kept then the oldest files are deleted.

You can view the delete log files (.csv) using Microsoft

Excel®. The first field does not display the date until you

select the cell and click the text entry box at the top of the spreadsheet.

Each entry in the log file consists of the following fields:

• Date and time of the file delete (19 characters)

• Name of the ISIS user initiating the delete (32 characters)

• Name of the client system the delete was issued from (32 characters)

• Full path of deleted file starting with the workspace name

Changing the Administrator Password

The Management Console Administrator password is blank by default; it is highly recommended that you set an Administrator password when you use the Management Console for the first time.

To change the Administrator password:

1. From the Management Console home page, click the Administrator Password icon, located in the Advanced section.

The Administrator Password tool opens.

2. Type the current Administrator password in the Current Password field (blank by default).

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Change.

- The Administrator Password is changed to the new value.

- A confirmation message appears in the Results area.

Configuring External Authentication

Users added to the system through the LDAP Sync Tool are automatically configured as remote LDAP users in the ISIS system. When a remote LDAP user logs into the ISIS system, ISIS checks with an external LDAP server to authenticate the user instead of the local ISIS user database. Before remote LDAP users can access the ISIS system, you must configure ISIS to use an external LDAP server for authentication.

Configuring External Authentication

For more information on working with LDAP users and groups, see

To configure external Authentication:

1. From the Management Console home page, click the External Authentication icon, located in the Advanced section.

The External Authentication tool opens.

2. Click the Enable check box to select it.

The Domain Name text box becomes active.

3. In the Domain Name text box, enter the domain name of the network which the LDAP server(s) are members of, including subdomains, if applicable.

Use the format subdomain.domain.top-level-domain; for example:

dir.company.com

4. Click the “Server 0” check box to select it.

The Address text box becomes active.

5. In the Address text box, enter the fully-qualified domain name of the LDAP server.

Use the format servername.subdomain.domain.top-level-domain; for example:

server1.dir.company.com

6. (Option) Repeat steps 3 – 5 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable.

“Managing LDAP Accounts” on page 99.

All of the LDAP servers must be mirrors, and reside on the same subdomain/domain.

7. When you have finished entering server information, click Submit.

The domain and LDAP server information is added to the ISIS database, and a confirmation message is displayed in the Results area.

+ 164 hidden pages

Pinnacle Systems ISIS - 4.7 Administrator’s Guide

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Working with the Avid ISIS Management Console

ISIS Nomenclature Used in this Guide

Before Performing Administrative Functions

Opening the Management Console

Using the Management Console Interface

System Status Console

System Status Console Panels

Navigation Toolbar

Accessing Help

Session Counter

Main Tools Panel

Organizing Display Information

Moving Columns

Showing and Hiding Columns

Filtering the Display

Sorting Information

Updating Information

Selecting Items

Using Context Menus to Perform Actions

Entering Text

2 Configuring the Management Console

Configuring Management Console Preferences

Changing the Administrator Password

Creating a Log of File Deletions

Configuring External Authentication