Pinnacle Systems ISIS - 4.1 Administrator’s Guide

Avid® ISIS

Administration Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 7,660,947; 6,760,808; 7,111,115; 7,487,309; 7,660,947; 7,844,775; 7,917,696. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS Administration Guide • 0175-30980-00 Rev. B• August 2012 • Created 8/29/12

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Working with the Avid ISIS Management Console. . . . . . . . . . . . . . . . . . . . 17

Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Opening the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating a Log of the Deletes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . 37

Configuring Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 3 Managing Avid ISIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Managing Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storage Manager Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Viewing Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Storage Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding (Binding) Storage Managers to the ISIS File System. . . . . . . . . . . . . . . . . . 47

Removing (Unbinding) Storage Managers from the ISIS File System . . . . . . . . . . . 48

Clearing Network Degraded Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Upgrading ISIS 7000 Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adding Storage Elements to the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing Storage Elements from the ISIS 7000 Shared Storage Network . . . . . . 50

Identifying the ISIS 7000 Storage Elements Prior to Removal . . . . . . . . . . . . . 52

Preparing to Removing Storage Elements from the Avid ISIS Engine . . . . . . . 53

Removing Orphaned Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Managing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Storage Element Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Storage Element Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storage Element Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Initiate Block Rectify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Managing ISIS 7000 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

ISIS 7000 Switch Blades Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Viewing ISIS 7000 Switch Blade Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading ISIS 7000 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Managing the Engine (ISIS 7000 and ISIS 5000 Only). . . . . . . . . . . . . . . . . . . . . . . . . . 64

Engine Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Engine Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing Engines from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Upgrading ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Upgrading Individual ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 4 Avid ISIS Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Opening ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Minimizing or Closing the ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

ISIS Launch Pad Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Storage Manager Memory Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Avid ISIS System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Opening the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing System Director Virtual Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Monitoring System Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

System Director Performance Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

System Director Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Resetting the System Director Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using the ISIS System Director Memory Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . 83

Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Reconfiguring the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Monitoring Metadata Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating a Metadata Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Managing Active Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 5 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . 89

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Storage Groups on ISIS 7000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Storage Group and Chunk Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Storage Blades and Chunk Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RAID 6 Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RAID 6 Workspace, Dual ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Mirrored Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adding or Removing ISBs (Mirrored or RAID 6) . . . . . . . . . . . . . . . . . . . . . . . . 95

Adding an ISB to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Zone 1 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Storage Groups on ISIS 5000 and ISIS 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Adding New Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Removing ISIS Storage Elements from Storage Groups

(ISIS 7000 and ISIS 5000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Adding ISIS 7000 Storage Elements from Another Storage Group . . . . . . . . . . . . 100

Adding ISIS 7000 Storage Managers Previously Used in Another Environment . . 101

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Minimum Free Storage Space Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Workspaces Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Workspace Creation (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Workspace Duplication (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Workspace Move (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Protecting ISIS 7000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Setting ISIS 7000 Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Moving ISIS 7000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Redistributing ISIS 7000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Redistribution ISIS 7000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Symmetric Configuration Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Performing an ISIS 7000 Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using ISIS 7000 Advanced Redistribution Commands . . . . . . . . . . . . . . . . . . . . . 125

Redistributing ISIS 5000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Redistribution ISIS 5000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Using ISIS 5000 Advanced Redistribution Commands . . . . . . . . . . . . . . . . . . . . . 127

Redistributing ISIS 2000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Chapter 6 Managing Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

User Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Viewing User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Modifying User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Deleting User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Opening LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Modifying the Account Synchronizer Display . . . . . . . . . . . . . . . . . . . . . . . . . 147

Synchronizing LDAP and ISIS Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . . . . . 152

Connecting and Disconnecting from the ISIS and LDAP servers . . . . . . . . . . 152

Managing Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Devices Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chapter 7 Managing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Opening the Bandwidth Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Opening the Connection Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Disconnecting Clients from the Shared Storage Network . . . . . . . . . . . . . . . . . . . 162

Monitoring Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Reservations Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Chapter 8 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Hardware Monitoring Service (ISIS 5000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

System Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

System and Administration Log Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Using the System Logs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

ISIS Snapshots Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Creating, Viewing, and Deleting Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Profiler Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

System Status History Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

ISIS Toolbox Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Storage Manager Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Using the Storage Manager Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Retrieve Storage Manager Flag Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 187

Switch Manager Tool (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Network Utilities Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Monitor Tool (ISIS 7000 Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Accessing the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Configuring the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Viewing Information in the Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . 196

Understanding the Monitor Tool Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using Status Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Agent Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Monitoring Avid ISIS with SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Appendix A Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Opening the Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Managing Storage Manager Agent Profiles (ISIS 5000 Only) . . . . . . . . . . . . . . . . 209

Creating New Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . 209

Viewing Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Changing the Agent Administrator Password (ISIS 5000 and 2000 only) . . . . . . . 210

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Storage Manager Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Using Storage Manager Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Enabling and Disabling Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . . . . 218

Saving Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Viewing and Deleting Saved Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Appendix B Avid ISIS 7000 Switch Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Understanding the Switch Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Viewing System Information for Individual Chassis Switches . . . . . . . . . . . . . . . . . . . . 228

Setting Chassis Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Resetting an Avid ISIS Engine to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Running Switch Infrastructure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Appendix C Avid ISIS SNMP MIB Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Appendix D Avid ISIS E-mail Notification List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Appendix E ISIS 5000 Media Drive LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Using This Guide

The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows operating systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Who Should Use This Guide

This user’s guide is intended for users who need to access workspaces on the Avid ISIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

and Mac OS® X

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

If You Need Help

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the order you

select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows) or (Macintosh) This text indicates that the information applies only to the specified

operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid software kit located on the installation USB. Documentation is available as a PDF in the software kit and through the user interface.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the software installer kit:

1. Insert the Avid ISIS installer USB into the USB port.

2. Navigate to the [drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Working with the Avid ISIS

Management Console

This section contains the following topics:

• Before Performing Administrative Functions

• Opening the Management Console

• Using the Management Console Interface

• Organizing Display Information

• Filtering the Display

• Updating Information

• Selecting Items

• Using Context Menus to Perform Actions

• Entering Text

The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself.

Performing administrative functions on more than one Administration site at the same time can cause unexpected results.

When you access the Avid ISIS Management Console, the Login page opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

When you first install the Avid ISIS software, the login password is blank by default. To set a password for the administrator, follow the procedure described in “Changing the Administrator

Password” on page 35.

Standard ISIS client users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS Client Manager Help. The Avid ISIS Client Manager User’s Guide is also included in the AvidISISDocumentation folder in the software kit.

Before Performing Administrative Functions

It is critical that clients unmount Workspaces when you do the following:

• Stopping and restarting the System Director (unmount all Workspaces)

• Changing users’ or user groups’ access (unmount only the affected Workspaces)

• Renaming or deleting Workspaces (unmount only the affected Workspaces)

If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost.

Opening the Management Console

The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console:

Microsoft Windows

• Microsoft Internet Explorer, v7.x and newer

• Mozilla Firefox

Apple Macintosh OS X

• Safari, v3.2 and newer

• Mozilla Firefox, v3.6 and newer

To open the Management Console as Administrator:

1. Open your web browser.

2. In the address bar of your browser, type one of the following:

Address of the active ISIS 7000 System Director

https://[

, v3.6 and newer

System Director host name]:5015

IP Address of the active ISIS 7000 System Director

https://[

Address of the active ISIS 5000 System Director

http://[

IP Address of the active ISIS 5000 System Director

http://[

Address of the active ISIS 2000 System Director

http://[

System Director IP address]:5015

System Director host name

System Director IP address

System Director host name

]

Using the Management Console Interface

IP Address of the active ISIS 2000 System Director

http://[

System Director IP address

]

The active System Director host name is one of the following:

- The System Director Windows host name.

- A host name which has been assigned to the active System Director on your network

DNS server(s).

Check with your network administrator if you are unsure of which System Director name to use.

When you enter the ISIS 7000 System Director address, if any site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your network administrator.

The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator username.

3. Type your password.

For information on changing the administrative password, see “Changing the Administrator

Password” on page 35.

4. Click the Login button (arrow icon), or press Enter.

The Avid ISIS Home page opens.

To log out of the ISIS Management Console:

t Click the Logout link, located in the upper right corner of the screen.

Using the Management Console Interface

This section contains the following topics:

• Navigation Toolbar

• System Status Console

• Accessing Help

• Main Tools Panel

The ISIS Management Console, which you can access on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons.

To use the ISIS Management Console, you need to have Adobe system.

Flash® Player installed on your

Using the Management Console Interface

The following illustration is of the ISIS 7000 Management Console. It includes some features not

available in the ISIS 5000 and ISIS 2000. Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges.

1 System Status panel — Provides a snap shot view of several aspects of the Avid ISIS system. See

“System Status Console” on page 20

2 Navigation toolbar — Access Management Console tools and bread crumb navigation. See

“Navigation Toolbar” on page 24

3 Main tools panel — Click to go to the respective tool pages. See “Main Tools Panel” on page 25

4 Help link — provides links to various ISIS online documents. See “Accessing Help” on page 24

5 Logout link — Ends the Management Console session and logs the user out of the system. See

“Opening the Management Console” on page 18

System Status Console

The System Status Console, located on the left side of the Avid ISIS Management Console, contains several components that give you a snapshot view of the Avid ISIS system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

The System Status Console is available from the Login window, even if you are not logged in to

the Management Console, but you have to log in to follow links from the tool bar screens, such as the log files.

Using the Management Console Interface

Depending on your ISIS system and software version, the System Status Console is similar to one

of these images.

1 Current system status panel — error/warning/info/upgrade status LEDs will be lit to indicate the

presence of system events, along with a counter indicating the current number of each type of event

2 Status retrieval panel — The Management Console periodically retrieves system status information.

The panel displays the results and the time stamp of the retrieval operation.

3 Status event history panel — displays which type of system events have occurred since the

System Director was started, along with the date and time of the first logged event. Clicking this panel opens the System Status History tool. For more information, see “System Status History Page”

on page 176

4 Storage capacity panel — displays the total capacity of all bound Storage Elements, capacity

allocated to Workspaces, and the amount of capacity used by data

5 System Status Console panels — click the panel headings to display the system information panel.

For more information, see “System Status Console Panels” on page 22

System Status Console Panels

The System Status Console contains several panels that provide information about different areas of Avid ISIS operation. Each panel can be expanded and collapsed by clicking on the panel title.

The Status panel provides a quick summary of the System Director status. If an event in the system log triggers a status to appear, a link is provided to the System Logs tool.

For more information about using the System Logs tool, see “Using the System Logs Page” on

page 171.

The System panel provides a summary of hardware, software, and networking information.

Using the Management Console Interface

The Performance panel provides a summary of the following information:

• Messages Per Second

• Number of open files

The Bandwidth panel displays “Megabytes per second,” information on total and per-client bandwidth.

Navigation Toolbar

The navigation toolbar provides several items to help you navigate through the Management Console interface.

1 Home link—You can click this link from any page to return to the Management Console Home

screen

2 Current tool heading—Indicates the tool you are currently using and its associated icon

3 Related links section—Management Console tools that are related to the one you are currently using

are provided when relevant

Accessing Help

The Help menu, located in the upper right-hand corner of the Management Console window, provides links to the complete set of Avid ISIS online PDF documents.

Using the Management Console Interface

PDF documents can open in an external application or browser, depending on your

configuration. An Administration Guide HTML Help is only available from the System Director Control Panel and requires Internet Explorer. The Help does not work properly in other browsers.

To access the Help menu:

1. Move the mouse cursor over the Help menu text.

The Help pop-up menu opens.

2. (Option) Click the Help menu text to open the Avid ISIS online document.

Main Tools Panel

The ISIS Management Console main panel is divided into the following sections:

• The System section, which contains the following tools:

Tool Description

Workspaces View details of, create, delete, duplicate, or change capacity of any

Users View details of, create, delete, duplicate, or modify Workspace access of any

Groups View details of, create, duplicate, modify Workspace access of, or assign

Devices View details of, create, delete, or modify descriptions of any device; see

Installers Download installers for Avid ISIS Client Manager, Flash, and other software.

Using the Management Console Interface

Workspace; see “Managing Workspaces” on page 103 for more information.

User; see “Managing Users” on page 131 for more information.

User access to any User Group; see “Managing User Groups” on page 139 for more information.

“Managing Devices” on page 153 for more information.

Engines (7000 and 5000 only)

Switch Blades (7000 only)

Storage Managers View details of, bind, or unbind any Storage Manager; for more information,

Storage Elements View details and issue commands to any Storage Element; for more

Storage Groups View details of, create, delete, or modify Storage Elements of any Storage

View details of Engines, reported serial number, Status Time, Uptime; for more information, see “Managing Storage Managers” on page 40.

View switch IP addresses, Upgrade Switches, or open the switch Agent pages; for more information, see “Understanding the Switch Agent

Interface” on page 221.

see “Managing Storage Managers” on page 40.

information, see “Managing Storage Elements” on page 54.

Group; for more information, see “Managing Storage Groups” on page 89.

• The Connectivity section, which contains the following tools:

Tool Description

Connection Status View or disconnect any connected client; for more information, see

“Monitoring System Connection Status” on page 161.

Bandwidth View read and write bandwidth of any connected client; for more

information, see “Monitoring Client Bandwidth” on page 158.

Reservations View and revoke any current bandwidth reservation; for more information,

see “Monitoring Reservations” on page 163.

Using the Management Console Interface

• The Tools section, which contains the following tools:

Tool Description

System Status History View historical system status information; for more information, see “System

Status History Page” on page 176.

ISIS Toolbox Connection Analyzer, Log Aggregator, and Disk Analyzer, Storage Manager

Parameters, Switch Manager (ISIS 7000 only) and starts a Java tool; for more information, see “ISIS Toolbox Page” on page 176.

LDAP Sync Tool Synchronize User information with your LDAP server; for more information,

see “Managing LDAP Accounts” on page 144.

Network Utilities Allows you to retrieve a detailed look at the connected network, or run a ping

or traceroute; for more information, see “Network Utilities Page” on

page 191.

Monitor Tool (ISIS 7000 only)

Allows you to view information about the network hardware components in a graphical display such as IP address, software version, and temperature; for more information, see “Monitor Tool (ISIS 7000 Only)” on page 191.

• The Logging section, which contains the following tools:

Tool Description

System Information Get complete system information: Memory stats, host information, running

processes, and Agent statistics, all on one screen; for more information, see

“System Information Page” on page 167.

System Logs View all system messages, info, warnings, and errors at the application,

system, and security levels; for more information, see “Using the System

Logs Page” on page 171.

Administration Logs View current and archived Management Console logs; for more information,

see “Using the Administration Logs” on page 170.

ISIS Snapshots Create a snapshot of the ISIS system for viewing or downloading; for more

information, see “ISIS Snapshots Page” on page 172.

Profiler Create and view profiles of the System Director; for more information, see

“ISIS Snapshots Page” on page 172.

Organizing Display Information

• The Advanced section, which contains the following tools:

Tool Description

Preferences Change and save bandwidth, LCT threshold, device creation, and disk errors

preferences; for more information, see “Configuring Management Console

Preferences” on page 33.

External Authentication

Notification Service Configure email notification on specific system events; for more information,

Agent Settings Modify agent configuration options and trace settings; for more information,

Administrator Password

Configure external authentication servers; for more information, see

“Configuring External Authentication” on page 36.

see “Configuring the Notification Service” on page 37.

see “Agent Settings Page” on page 201.

Change the Management Console Administrator password; for more information, see “Changing the Administrator Password” on page 35.

Organizing Display Information

This section contains the following topics:

• “Moving Columns” on page 27

• “Showing and Hiding Columns” on page 27

• “Sorting Information” on page 28

You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.

Moving Columns

To move a column in the Main display panel:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

Showing and Hiding Columns

When you open a Management Console tool (for example, the Storage Elements tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden.

To show or hide columns:

t Select one of the options, right-click in the column heading row and select a heading you

want to show or hide.

Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column).

Sorting Information

The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information.

Organizing Display Information

To sort information:

t Click the column heading for the column you want to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Click the column heading for the first column you want to sort.

The items in the column are sorted in ascending order.

2. Click a second column.

The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort.

3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

rewq t y u

You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the Management Console window. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

1 Category menu—Select the category to filter

2 “not” operator—Select to exclude items matching the filter rules from the search results

3 Condition menu—Select the filter condition

4 Search term field—Type the text or value to filter

5 Filter button—Perform the filter operation

Filtering the Display

6 Clear button—Clear the filter settings

7 Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for the Bandwidth, Connection Status, and Reservation options.

To filter the display:

1. Select a category from the Category menu.

The Category menu lists all of the column headings available for the selected Command menu option.

2. (Option) Select “not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter.

The Main display panel updates to display the filtered results. The Filter panel displays the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display panel updates to display all items.

Updating Information

You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.

This setting persists between Management Console sessions, but not browser sessions. If you

close the browser application, Auto refresh will revert to the default (disabled) setting.

To enable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is enabled, and a message is displayed.

While Auto refresh mode is enabled, other functions such as add, delete, and details are not

available.

To disable Auto refresh:

Updating Information

t Deselect the check box next to the Refresh button.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items

You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder.

The following table summarizes the methods for selecting items and performing actions.

Actions Selection Method

To select an item Single click the item.

To select multiple, non-contiguous items Ctrl+click each item you want to select.

To select multiple, contiguous items Click the first item, then Shift+click on the last item.

+ 239 hidden pages

Pinnacle Systems ISIS - 4.1 Administrator’s Guide

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

Before Performing Administrative Functions

Opening the Management Console

Using the Management Console Interface

System Status Console

System Status Console Panels

Navigation Toolbar

Accessing Help

Main Tools Panel

Organizing Display Information

Moving Columns

Showing and Hiding Columns

Sorting Information

Filtering the Display

Updating Information

Selecting Items