Pinnacle Systems ISIS - 4.0 Administrator’s Guide

Avid® ISIS

Administration Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 7,660,947; 6,760,808; 7,111,115; 7,487,309; 7,660,947; 7,844,775; 7,917,696. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419; 1770508. Other patents are pending.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of Avid ISIS 7000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 7000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS Administration Guide • 0175-30980-00 Rev. A• February 2012 • Created 2/17/12

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Working with the Avid ISIS Management Console. . . . . . . . . . . . . . . . . . . . 17

Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Opening the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . 38

Configuring Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 3 Managing Avid ISIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Managing Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storage Manager Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Viewing Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Storage Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding (Binding) Storage Managers to the ISIS File System. . . . . . . . . . . . . . . . . . 46

Removing (Unbinding) Storage Managers from the ISIS File System . . . . . . . . . . . 47

Clearing Network Degraded Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading ISIS 7000 Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adding Storage Elements to the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing Storage Elements from the ISIS 7000 Shared Storage Network . . . . . . 49

Identifying the ISIS 7000 Storage Elements Prior to Removal . . . . . . . . . . . . . 51

Preparing to Removing Storage Elements from the Avid ISIS Engine . . . . . . . 52

Removing Orphaned Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Managing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Storage Element Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Storage Element Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storage Element Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Initiate Block Rectify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Managing ISIS 7000 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

ISIS 7000 Switch Blades Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Viewing ISIS 7000 Switch Blade Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading ISIS 7000 Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Managing the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Engine Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Engine Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing Engines from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Upgrading ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Upgrading Individual ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 4 Avid ISIS Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Opening ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Minimizing or Closing the ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

ISIS Launch Pad Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Storage Manager Memory Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Avid ISIS System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Opening the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing System Director Virtual Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Monitoring System Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

System Director Performance Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

System Director Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Resetting the System Director Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using the ISIS System Director Memory Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . 83

Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Reconfiguring the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Monitoring Metadata Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating a Metadata Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Managing Active Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 5 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . 89

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Storage Groups on ISIS 7000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Storage Group and Chunk Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Storage Blades and Chunk Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RAID 6 Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RAID 6 Workspace, Dual ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mirrored Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adding or Removing ISBs (Mirrored or RAID 6) . . . . . . . . . . . . . . . . . . . . . . . . 95

Adding an ISB to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Zone 1 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Storage Groups on ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Adding New Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Removing ISIS Storage Elements from Storage Groups . . . . . . . . . . . . . . . . . . . . . 99

Adding ISIS 7000 Storage Elements from Another Storage Group . . . . . . . . . . . . 101

Adding ISIS 7000 Storage Managers Previously Used in Another Environment . . 102

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Minimum Storage Space Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Workspaces Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Workspace Creation (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Workspace Duplication (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Workspace Move (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Protecting ISIS 7000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Setting ISIS 7000 Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Moving ISIS 7000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Redistributing ISIS 7000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Redistribution ISIS 7000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Symmetric Configuration Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Performing an ISIS 7000 Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using ISIS 7000 Advanced Redistribution Commands . . . . . . . . . . . . . . . . . . . . . 125

Redistributing ISIS 5000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Redistribution ISIS 5000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Using ISIS 5000 Advanced Redistribution Commands . . . . . . . . . . . . . . . . . . . . . 128

Chapter 6 Managing Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Viewing User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Modifying User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Deleting User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

User Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Opening LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Modifying the Account Synchronizer Display . . . . . . . . . . . . . . . . . . . . . . . . . 146

Synchronizing LDAP and ISIS Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . . . . . 151

Connecting and Disconnecting from the ISIS and LDAP servers . . . . . . . . . . 151

Managing Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Devices Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Chapter 7 Managing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Opening the Bandwidth Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Opening the Connection Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Disconnecting Clients from the Shared Storage Network . . . . . . . . . . . . . . . . . . . 161

Monitoring Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Reservations Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Chapter 8 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Hardware Monitoring Service (ISISI 5000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

System Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

System and Administration Log Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using the System Logs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

ISIS Snapshots Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Creating, Viewing, and Deleting Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Profiler Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

System Status History Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

ISIS Toolbox Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Storage Manager Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Using the Storage Manager Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Retrieve Storage Manager Flag Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 186

Switch Manager Tool (ISIS 7000 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Network Utilities Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Monitor Tool (ISIS 7000 Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Accessing the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Configuring the Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Viewing Information in the Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . 195

Understanding the Monitor Tool Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Using System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Using Status Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Agent Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Monitoring Avid ISIS with SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Appendix A Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Opening the Avid ISIS Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Managing Storage Manager Agent Profiles (ISIS 5000 Only) . . . . . . . . . . . . . . . . 207

Creating New Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . 207

Viewing Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Changing the Agent Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Storage Manager Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Using Storage Manager Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Enabling and Disabling Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . . . . 216

Saving Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Viewing and Deleting Saved Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Appendix B Avid ISIS 7000 Switch Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Understanding the Switch Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Viewing System Information for Individual Chassis Switches . . . . . . . . . . . . . . . . . . . . 226

Setting Chassis Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Resetting an Avid ISIS Engine to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Running Switch Infrastructure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Clearing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Appendix C Avid ISIS SNMP MIB Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Appendix D Avid ISIS E-mail Notification List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Using This Guide

The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows operating systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Who Should Use This Guide

This user’s guide is intended for users who need to access workspaces on the Avid ISIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

and Mac OS® X

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

If You Need Help

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file supplied on your Avid software kit located on the installation USB. Documentation is available as a PDF in the software kit and through the user interface.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

To access the online documentation from the software installer kit:

1. Insert the Avid ISIS installer USB into the USB port.

2. Navigate to the [drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Working with the Avid ISIS

Management Console

This section contains the following topics:

• Before Performing Administrative Functions

• Opening the Management Console

• Using the Management Console Interface

• Organizing Display Information

• Filtering the Display

• Updating Information

• Selecting Items

• Entering Text

The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself.

Performing administrative functions on more than one Administration site at the same time can cause unexpected results.

When you access the Avid ISIS Management Console, the Login page opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

When you first install the Avid ISIS software, the login password is blank by default. To set a password for the administrator, follow the procedure described in “Changing the Administrator

Password” on page 36.

Standard ISIS client users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS Client Manager Help. The Avid ISIS Client Manager User’s Guide is also included in the AvidISISDocumentation folder in the software kit.

Before Performing Administrative Functions

It is critical that clients unmount Workspaces when you do the following:

• Stopping and restarting the System Director (unmount all Workspaces)

• Changing users’ or user groups’ access (unmount only the affected Workspaces)

• Renaming or deleting Workspaces (unmount only the affected Workspaces)

If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost.

Opening the Management Console

The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console:

Microsoft Windows

• Microsoft Internet Explorer, v7.x and newer

• Mozilla Firefox

Apple Macintosh OS X

• Safari, v3.2 and newer

• Mozilla Firefox, v3.6 and newer

To open the Management Console as Administrator:

1. Open your web browser.

2. In the address bar of your browser, type one of the following:

Address of the active ISIS 7000 System Director

https://[

, v3.6 and newer

System Director host name]:5015

IP Address of the active ISIS 7000 System Director

https://[

Address of the active ISIS 5000 System Director

http://[

IP Address of the active ISIS 5000 System Director

http://[

System Director IP address]:5015

System Director host name

System Director IP address

]

Using the Management Console Interface

The active System Director host name is one of the following:

- The System Director Windows host name.

- A host name which has been assigned to the active System Director on your network

DNS server(s).

Check with your network administrator if you are unsure of which System Director name to use.

When you enter the ISIS 7000 System Director address, if any site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your network administrator.

The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator username.

3. Type your password.

For information on changing the administrative password, see “Changing the Administrator

Password” on page 36.

4. Click the Login button (arrow icon), or press Enter.

The Avid ISIS Home page opens.

To log out of the ISIS Management Console:

t Click the Logout link, located in the upper right corner of the screen.

Using the Management Console Interface

This section contains the following topics:

• Navigation Toolbar

• System Status Console

• Accessing Help

• Session Counter

• Main Tools Panel

The ISIS Management Console, which you can access on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons.

To use the ISIS Management Console, you need to have Adobe system.

Flash® Player installed on your

Using the Management Console Interface

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The following illustration is of the ISIS 7000 Management Console. It includes some features not

available in the ISIS 5000. Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges.

1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS system. See

“System Status Console” on page 21

2 Navigation toolbar—Access Management Console tools and bread crumb navigation. See

“Navigation Toolbar” on page 21

3 Tools panel links—Click to go to the respective tool pages. See “Main Tools Panel” on page 26

4 Help link—provides links to various ISIS help resources

5 Session counter—Displays the time remaining in the current Management Console session. See

“Session Counter” on page 25

6 Logout link—Ends the Management Console session and logs the user out of the system. See

“Opening the Management Console” on page 18

Navigation Toolbar

ewq

The navigation toolbar provides several items to help you navigate through the Management Console interface.

1 Home link—You can click this link from any page to return to the Management Console Home

screen. Additionally, a pop-up navigation menu appears when you hover the mouse cursor over this link

Using the Management Console Interface

2 Current tool heading—Indicates the tool you are currently using and its associated icon

3 Related links section—Management Console tools that are related to the one you are currently using

are provided when relevant

4 Pop-up navigation menu headings—Click to expand the section sub-menu, click again to collapse it

5 Pop-up navigation sub-menu—quick navigation directly to any of the links provided on the

Management Console home page

System Status Console

The System Status Console, located on the left side of the Avid ISIS Management Console, contains several components that give you a snapshot view of the Avid ISIS system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

The System Status Console is available from the Login window, even if you are not logged in to

the Management Console, but you have to log in to follow links from the tool bar screens, such as the log files.

Using the Management Console Interface

1 Current system status panel — error/warning/info/upgrade status LEDs will be lit to indicate the

presence of system events, along with a counter indicating the current number of each type of event

ISIS 5000 systems do not have an upgrade status LED. The upgrade LED in the ISIS 7000

system informs you of the upgrade progress during upgrades.

2 Status event history panel — displays which type of system events have occurred since the

System Director was started, along with the date and time of the first logged event. Clicking this panel will open the System Status History tool. For more information, see “System Status History

Page” on page 175

3 Storage capacity panel — displays the total capacity of all bound Storage Elements, capacity

allocated to Workspaces, and the amount of capacity used by data

4 System Status Console panels — click the panel headings to display the system information panel.

For more information, see “System Status Console Panels” on page 23

5 Status retrieval panel — Management Console will periodically retrieve system status information.

The panel displays the results and the time stamp of the retrieval operation

System Status Console Panels

The System Status Console contains several panels that provide information about different areas of Avid ISIS operation. Each panel can be expanded and collapsed by clicking on the panel title.

The Status panel provides a quick summary of the System Director status. If an event in the system log triggers a status to appear, a link is provided to the System Logs tool.

For more information about using the System Logs tool, see “Using the System Logs Page” on

page 170.

The System panel provides a summary of hardware, software, and networking information.

Using the Management Console Interface

The Performance panel provides a summary of the following information:

• Messages Per Second

• Number of open files

The Bandwidth panel displays “Megabytes per second,” information on total and per-client bandwidth.

Accessing Help

The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS online help as well as the complete set of PDF documents.

PDF documents can open in an external application or browser, depending on your

configuration. An Administration Guide HTML Help is only available from the System Director Control Panel and requires Internet Explorer. The Help does not work properly in other browsers.

Using the Management Console Interface

To access the Help menu:

1. Move the mouse cursor over the Help menu text.

The Help pop-up menu opens.

2. (Option) Click the Help menu text to open the Avid ISIS online document.

Session Counter

The user session will time out automatically after two hours of inactivity, after which the user will need to log in again to continue working. The session counter, located in the upper right corner of the Management Console, displays the time remaining in the user session.

The counter is automatically reset to two hours when a link is clicked, or an action is performed such as adding or deleting a Workspace. The counter can also be reset manually.

To manually reset the session counter:

t Click the session counter display.

The session timer is reset to two hours.

Main Tools Panel

The ISIS Management Console main panel is divided into the following sections:

• The System section, which contains the following tools:

Tool Description

Workspaces View details of, create, delete, duplicate, or change capacity of any

Users View details of, create, delete, duplicate, or modify Workspace access of any

Groups View details of, create, duplicate, modify Workspace access of, or assign

Devices View details of, create, delete, or modify descriptions of any device; see

Installers Download installers for Avid ISIS Client Manager, Flash, and other software.

Engines View details of Engines, reported serial number, Status Time, Uptime; for

Using the Management Console Interface

Workspace; see “Managing Workspaces” on page 103 for more information.

User; see “Managing Users” on page 135 for more information.

User access to any User Group; see “Managing User Groups” on page 130 for more information.

“Managing Devices” on page 152 for more information.

more information, see “Managing Storage Managers” on page 40.

Switch Blades (ISIS 7000 only)

Storage Managers View details of, bind, or unbind any Storage Manager; for more information,

Storage Elements View details and issue commands to any Storage Element; for more

Storage Groups View details of, create, delete, or modify Storage Elements of any Storage

View switch IP addresses, Upgrade Switches, or open the switch Agent pages; for more information, see “Understanding the Switch Agent

Interface” on page 220.

see “Managing Storage Managers” on page 40.

information, see “Managing Storage Elements” on page 54.

Group; for more information, see “Managing Storage Groups” on page 89.

Using the Management Console Interface

• The Connectivity section, which contains the following tools:

Tool Description

Connection Status View or disconnect any connected client; for more information, see

“Monitoring System Connection Status” on page 160.

Bandwidth View read and write bandwidth of any connected client; for more

information, see “Monitoring Client Bandwidth” on page 157.

Reservations View and revoke any current bandwidth reservation; for more information,

see “Monitoring Reservations” on page 162.

• The Tools section, which contains the following tools:

Tool Description

System Status History View historical system status information; for more information, see “System

Status History Page” on page 175.

ISIS Toolbox Connection Analyzer, Log Aggregator, and Disk Analyzer, Storage Manager

Parameters, Switch Manager (ISIS 7000 only) and starts a Java tool; for more information, see “ISIS Toolbox Page” on page 176.

LDAP Sync Tool Synchronize User information with your LDAP server; for more information,

see “Managing LDAP Accounts” on page 143.

Network Utilities Allows you to retrieve a detailed look at the connected network, or run a ping

or traceroute; for more information, see “Network Utilities Page” on

page 190.

Monitor Tool (ISIS 7000 only)

Allows you to view information about the network hardware components in a graphical display such as IP address, software version, and temperature; for more information, see “Monitor Tool (ISIS 7000 Only)” on page 190.

Using the Management Console Interface

• The Logging section, which contains the following tools:

Tool Description

System Information Get complete system information: Memory stats, host information, running

processes, and Agent statistics, all on one screen; for more information, see

“System Information Page” on page 166.

System Logs View all system messages, info, warnings, and errors at the application,

system, and security levels; for more information, see “Using the System

Logs Page” on page 170.

Administration Logs View current and archived Management Console logs; for more information,

see “Using the Administration Logs” on page 169.

ISIS Snapshots Create a snapshot of the ISIS system for viewing or downloading; for more

information, see “ISIS Snapshots Page” on page 171.

Profiler Create and view profiles of the System Director; for more information, see

“ISIS Snapshots Page” on page 171.

• The Advanced section, which contains the following tools:

Tool Description

Preferences Change and save bandwidth, LCT threshold, device creation, and disk errors

preferences; for more information, see “Configuring Management Console

Preferences” on page 34.

External Authentication

Notification Service Configure email notification on specific system events; for more information,

Agent Settings Modify agent configuration options and trace settings; for more information,

Administrator Password

Configure external authentication servers; for more information, see

“Configuring External Authentication” on page 36.

see “Configuring the Notification Service” on page 37.

see “Agent Settings Page” on page 200.

Change the Management Console Administrator password; for more information, see “Changing the Administrator Password” on page 36.

Organizing Display Information

This section contains the following topics:

• “Moving Columns” on page 29

• “Showing and Hiding Columns” on page 29

• “Sorting Information” on page 30

You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.

Moving Columns

To move a column in the Main display panel:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

Showing and Hiding Columns

When you open a Management Console tool (for example, the Storage Elements tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden.

Organizing Display Information

To show or hide columns:

t Select one of the options, right-click in the column heading row and select a heading you

want to show or hide.

Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column).

Sorting Information

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The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information.

To sort information:

t Click the column heading for the column you want to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Click the column heading for the first column you want to sort. The items in the column are sorted in ascending order.

2. Click a second column. The items in the second column are sorted in ascending order. The items in the first column

maintain their sort order, but with a lower priority than the second sort.

3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the Management Console window. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

1 Category menu—Select the category to filter

2 “not” operator—Select to exclude items matching the filter rules from the search results

3 Condition menu—Select the filter condition

4 Search term field—Type the text or value to filter

5 Filter button—Perform the filter operation

6 Clear button—Clear the filter settings

7 Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for the Bandwidth, Connection Status, and Reservation options.

To filter the display:

1. Select a category from the Category menu.

The Category menu lists all of the column headings available for the selected Command menu option.

2. (Option) Select “not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter.

The Main display panel updates to display the filtered results. The Filter panel displays the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display panel updates to display all items.

Updating Information

You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.

This setting persists between Management Console sessions, but not browser sessions. If you

close the browser application, Auto refresh will revert to the default (disabled) setting.

To enable Auto refresh:

t Select the check box next to the Refresh button.

Auto refresh mode is enabled, and a message is displayed.

While Auto refresh mode is enabled, other functions such as add, delete, and details are not

available.

To disable Auto refresh:

t Deselect the check box next to the Refresh button.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items

You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder.

The following table summarizes the methods for selecting items and performing actions.

Actions Selection Method

To select an item Single click the item.

To select multiple, non-contiguous items Ctrl+click each item you want to select.

To select multiple, contiguous items Click the first item, then Shift+click on the last item.

Using Context Menus to Perform Actions

Most Management Console tool windows offer context menus you can use to perform commands on selected items.

Selecting Items

To access context menus within the Management Console:

t Right-click (Windows) or Ctrl+click (Macintosh) selected items.

Entering Text

The following are guidelines for entering text in Management Console tool text fields:

• Names can be a maximum of 31 characters in length.

• You should not include a space in the name fields.

• You should not use a period (.) as either the first or last character in the names you create.

• You should avoid using non-permitted characters in the name fields.

The following table summarizes characters that are not permitted in text fields in the Management Console name text fields.

Character Name

^ Circumflex accent

\ Backslash

/ Forward slash

: Colon

Entering Text

* Asterisk

? Question mark

" Double quotation mark

< Less-than sign

> Greater-than sign

| Vertical line

[ Left square bracket

] Right square bracket

+ Plus sign

= Equals sign

; Semicolon

, Comma

@ Commercial At symbol

2 Configuring the Management Console

This section contains the following topics:

• Configuring Management Console Preferences

• Changing the Administrator Password

• Configuring External Authentication

• Configuring the Notification Service

Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.

Configuring Management Console Preferences

The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console.

To configure Management Console Preferences:

1. From the Management Console home page, do one of the following:

t Click the Preferences icon, located in the Advanced section.

t Click Advanced > Preferences in the pop-up navigation menu.

The Preferences tool opens.

2. Configure ISIS preferences. The following table summarizes the ISIS Preferences items.

Option Type Description

Total System Bandwidth (MB/sec)

text (numeric)

Total reservation bandwidth allowed by the system, in MB/sec. Default value is 1,000 MB/sec. When this value has been reached, ISIS will no longer accept bandwidth reservations from clients.

This value does not represent the actual bandwidth

capabilities of the ISIS system. For more information about ISIS bandwidth capabilities, see the Av id ISIS Performance Guide.

Configuring Management Console Preferences

Option Type Description (Continued)

Default Bandwidth for Auto Created Devices (MB/sec)

Force Manual Device Creation

The following options should only be altered under the direction of qualified Avid service or

support personnel.

Default LCT Threshold (ms)

Default Hard Disk Error Threshold

Enable failover if standby has more active NICS

(ISIS 7000 only)

text (numeric)

check box If enabled, clients which do not have an entry in the Devices

text (numeric)

check box Default value is enabled.

Reservation bandwidth allowed for devices that are automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth.

list will not be allowed to connect. The Administrator must manually create a device account for every client computer that is expected to connect to the ISIS system. Default value is disabled.

Defines the upper limit of the Long Command Time (LCT) value, above which the Storage Element will report a Disk Degraded condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 750ms.

Defines the upper limit for number of hard disk errors before the Storage Element reports a Disk Failure condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 25 errors).

Auto Remove Redistribution on Disk Failure (ISIS 7000 only)

check box Default value is enabled. For more information about Auto

Remove Redistribution, see “Automatic Redistribution on Disk

Failure” on page 123.

3. (Option) To revert all options to the previously saved values, click the Refresh button.

4. Click the Save Preferences button to save your changes.

Changing the Administrator Password

The Management Console Administrator password is blank by default; it is highly recommended that you set an Administrator password when you use the Management Console for the first time.

To change the Administrator password:

1. From the Management Console home page, do one of the following:

t Click the Administrator Password icon, located in the Advanced section.

t Click Advanced > Administrator Password in the pop-up navigation menu.

The Administrator Password tool opens.

2. Type the current Administrator password in the Current Password field.

The Administrator password is blank by default.

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Change.

- The Administrator Password is changed to the new value.

- A confirmation message appears in the Results area.

Configuring External Authentication

Users added to the system via the LDAP Sync Tool are automatically configured as remote users in the ISIS system. When a remote user logs into the ISIS system, ISIS checks with an external LDAP server to authenticate the user instead of the local ISIS user database. Before remote users can access the ISIS system, you must configure ISIS to use an external LDAP server for authentication.

For more information on working with LDAP users and groups, see “Managing LDAP

Accounts” on page 143.

To configure external Authentication:

1. From the Management Console home page, do one of the following:

t Click the External Authentication icon, located in the Advanced section.

t Click Advanced > External Authentication in the pop-up navigation menu.

The External Authentication tool opens.

Configuring the Notification Service

2. Click the Enable check box to select it.

The Domain Name text box becomes active.

3. In the Domain Name text box, enter the domain name of the network which the LDAP server(s) are members of, including subdomains, if applicable.

Use the format subdomain.domain.top-level-domain; for example:

dir.company.com

4. Click the “Server 0” check box to select it.

The Address text box becomes active.

5. In the Address text box, enter the fully-qualified domain name of the LDAP server.

Use the format servername.subdomain.domain.top-level-domain; for example:

server1.dir.company.com

6. (Option) Repeat steps 5 – 6 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable.

All of the LDAP servers must be mirrors, and reside on the same subdomain/domain.

7. When you have finished entering server information, click the Submit button.

The domain and LDAP server information is added to the ISIS database, and a confirmation message is displayed in the Results area.

Configuring the Notification Service

This section contains the following topics:

• Starting, Stopping, and Configuring the Notification Service

• Configuring Error Notification Parameters

• Configuring Contact Information

You can use the Notification Service tool to configure System Director to notify you when problems occur. An error notification service regularly polls the Windows System Event log and, if any errors are logged, sends a concise summary of those errors to one or more e-mail accounts.

The Notification Service tool window is divided into three main sections:

• Configuration – Start and stop the Notification Service, and configure the Notification Service settings.

• Filters – Modify the parameters that define when email notifications are sent to email recipients.

• Contact – Add and modify email recipients.

Configuring the Notification Service

Starting, Stopping, and Configuring the Notification Service

The configuration information for the notification service (SMTP information, contacts, and filters) is currently stored in the registry on the System Director. This information is not currently replicated to the Dual System Director server, so you need to enter configuration information for notification service on both System Directors.

To configure the Notification Service:

1. From the Management Console home page, do one of the following:

t Click the Notification Service icon, located in the Advanced section.

t Click Advanced > Notification Service in the pop-up navigation menu.

The Notification Service tool opens.

2. Click the Enable Service check box to toggle between checked and cleared.

t If the check box is checked, the Notification Service is enabled.

t If the check box is cleared, the Notification Service is disabled.

3. (Option) configure the Notification service settings. The following table summarizes the Notification Service settings.

Option Type Description

SMTP Server text The IP address or host name of your SMTP server.

SMTP Port text

(numeric)

Poll Frequency (seconds)

Return Address text The e-mail address of the Avid ISIS administrator or other

text (numeric)

The port number of your SMTP server. The default value (25) is appropriate in most instances.

The frequency (in seconds) with which the error notification service checks for problems.

primary contact for the error notification service.

4. (Option) To test the configuration settings, click Test.

The results of the service test are displayed in the Results area.

5. Click Save.

- A confirmation message is displayed in the Results area.

- If you started or stopped the Notification Service, the Service State will change to

reflect the new service state.

6. (Option) Click Reset.

The changes for the configuration will be lost.

Configuring Error Notification Parameters

The Filter area of the Notification Service tool window allows you to specify the type of error message that triggers an e-mail notification and to set parameters for each type of error message—Error, Warning, and Information messages.

You can configure the ISIS to send notification emails for one or more error types and what severity level on which to be notified.

For a complete list of Avid ISIS email notifications, see “Avid ISIS E-mail Notification List” on

page 241.

To configure error notification parameters:

1. In the Filter section, select or deselect individual notifications by clicking the check boxes corresponding to the error notification.

2. Click Save.

The settings are saved, and a confirmation message is displayed in the Results area.

Configuring Contact Information

Configuring the Notification Service

You must specify the contact information for all the people you want to receive ISIS notification emails.

To add contacts:

1. In the Contact section, click New.

Empty User Name and Email fields open.

2. Type a user name into the first text box.

This can be any name you want to assign to the user.

3. Type a valid email address into the second text box.

4. Click Save.

5. Repeat steps 2 – 4 to add more email contacts, if needed.

To remove a contact:

1. Click the Delete button next to the email contact entry.

The contact is removed from the list.

2. Click Save.

3 Managing Avid ISIS Hardware

This section contains the following topics:

• Managing Storage Managers

• Managing Storage Elements

• Managing ISIS 7000 Switch Blades

• Managing the Engine

This section describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS Management Console, which allows you to add, remove, configure, and manage your Storage Elements.

For an overview of the ISIS Management Console and information about how to start the tool,

see “Opening the Management Console” on page 18.

Managing Storage Managers

This section contains the following topics:

• Storage Manager Column List

• Viewing Storage Manager Details

• Storage Manager Status

• Adding (Binding) Storage Managers to the ISIS File System

• Removing (Unbinding) Storage Managers from the ISIS File System

• Clearing Network Degraded Status Messages

• Upgrading ISIS 7000 Storage Manager

• Adding Storage Elements to the File System

• Removing Storage Elements from the ISIS 7000 Shared Storage Network

• Removing Orphaned Storage Managers

The Storage Manager coordinates and controls the activity of Storage Elements. Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use.

Managing Storage Managers

The Storage Manager tool allows you to bind/unbind Storage Managers and perform maintenance operations.

1 Action button toolbar — Perform actions on selected Storage Managers

2 Details panel—Detailed information on the selected Storage Managers; see “Viewing

Storage Manager Details” on page 43

3 Storage Managers list — Lists all configured Storage Managers and related information; see

“Storage Manager Column List” on page 42

4 Storage Elements panel — Lists the Storage Elements controlled by the selected

Storage Manager

5 Filter panel — Filter the Storage Managers list display based on conditions you configure; see

“Filtering the Display” on page 30

6 IP addresses list — Displays the IP addresses of the selected Storage Manager

Storage Manager Column List

The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns”

on page 29 and “Storage Element Details” on page 59).

Heading Description

Name Displays the system-created name of each Storage Manager connected to the system

Managing Storage Managers

ISB Name (ISIS 7000 only)

Hostname ( ISIS 5000 only)

Status Time Lists the last time the System Director logged the Storage Element’s status

Status Displays any change in the working status logged by the System Director (for a

Uptime Displays the amount of time Storage Manager service has been running

Temperature (ISIS 7000 only)

State Displays the Storage Manager state (Bound/Unbound)

Type Displays the Storage Manager type (ISIS 7000 - ISB size, ISIS 5000 - Engine)

Capacity Displays the total capacity of all Storage Elements controlled by the selected

Usable Displays the amount of storage space in gigabytes (GB) remaining

Spare Displays the number of spare Storage Elements for the Storage Manager

Active Displays the number of active Storage Elements for the Storage Manager

Displays the name of the ISB in the ISIS 7000 Engine

Displays the host name of the Storage Element (System Director or Engine)

description of status messages, see “Storage Element Status Messages” on page 58)

(days:hours:min:sec)

Displays the temperature of each ISB in the ISIS 7000 Engine

Storage Manager

Other The following messages could be displayed:

• Displays “0” if none of the following apply

• Missing

• Out of Phase

• Unknown

• Wrong Server

Version Displays the software version number of each Storage Manager

Heading Description (Continued)

Engine Serial Displays the serial number of the Engine

Managing Storage Managers

Slot Number (ISIS 7000 only)

Domain ID (ISIS 7000 only)

You can organize the information in the Storage Elements Managers list by showing additional

columns or by sorting or filtering displayed items. For more information on modifying the

Displays the slot location of the ISB in the Engine, see “Identifying the ISIS 7000

Storage Elements Prior to Removal” on page 51

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage Elements are bound.

display, see “Organizing Display Information” on page 29.

A color-coded icon precedes the name of each Storage Manager, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console.

Icon Color Description

White Indicates the status of the Storage Manager is Unbound (the Storage Element is not

linked to the ISIS file system)

Green Indicates the Storage Manager is bound to the file system

Yellow Indicates one of the following:

• a problem with the Storage Manager

• the Storage Manager is experiencing degraded performance

Blue (ISIS 7000 only)

Red Indicates a Storage Manager problem, including any of the following:

Indicates that an installation or software upgrade is in progress

• a hardware error

• a failed software installation or upgrade

Viewing Storage Manager Details

The Details panel displays all information for the currently selected Storage Manager. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Manager, and other information is assigned to the Storage Manager by the Avid ISIS software.

Managing Storage Managers

To view detailed information about a Storage Manager:

1. In the Storage Manager list, select a Storage Manager.

2. Do one of the following:

t Click the Details button.

t Double-click the Storage Manager name.

The Details panel displays all the information for the selected Storage Manager. For more information, see “Viewing Storage Manager Details” on page 43.

To close the Details panel:

t Click the Details button.

The following table summarizes the information available in the Details panel.

Heading Description

Name Displays the system-created name of each Storage Manager connected to the system

ISB Name (ISIS 7000 only)

Hostname (ISIS 5000 only)

Status Time Lists the last time the System Director logged the Storage Element’s status

Status Displays any change in the working status logged by the System Director (for a

Uptime Displays the amount of time Storage Manager service has been running

Temperature (ISIS 7000 only)

State Displays the Storage Manager state (Bound/Unbound)

Type Displays the Storage Manager type

Capacity Displays the total capacity of all Storage Elements controlled by the selected

Usable Displays the usable capacity of all Storage Elements controlled by the selected

Spare Displays the number of spare Storage Elements

Displays the name of the ISB in the ISIS 7000 Engine

Displays the host name of the Storage Element (System Director or Engine)

description of status messages, see “Storage Element Status Messages” on page 58)

(days:hours:min:sec)

Displays the temperature of the selected ISB

Storage Manager

Active Displays the number of active Storage Elements

Managing Storage Managers

Heading Description (Continued)

Other The following messages could be displayed:

• Available

• Mismatched

• Missing

• Orphaned

• Out of Phase

• Unknown

• Wrong Server

Version Displays the software version number of each Storage Manager

Engine Serial Displays the serial number of the Engine

Slot Number (ISIS 7000 only)

Domain ID (ISIS 7000 only)

Displays the slot location of the ISB in the Engine

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Manager is part of.

Storage Manager Status

The Status column in the Storage Managers list reports the status of the Storage Managers logged by the System Director. (The Status line in the Details panel reports the same information.) If the Storage Manager maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Manager changes, the ISIS Management Console updates the Storage Managers display.

The following table summarizes the Storage Manager status messages.

Status Description

Memory Error The Storage Manager runs a memory test when it starts or restarts reports

Offline The Storage Manager has been taken offline.

Network degraded The IP interfaces on the Storage Manager have failed or the

Domain ID numbers are not displayed until the Storage Manager are bound.

any errors; this status is persistent.

Storage Manager experiences at least a 10% error rate (usually due to lost packets), indicating a network communication problem.

Status (Continued) Description

Managing Storage Managers

Initializing (ISIS 5000 only)

Missing spare drive (ISIS 5000 only)

Invalid drive (ISIS 5000 only)

Drive controller error (ISIS 5000 only)

The following status messages are not specific to the Storage Manager. They will appear as Storage Manager status when the corresponding Storage Element(s) status is set.

Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files.

Repairing Mirrors (ISIS 7000 only)

Disk Failure The Storage Element is unusable for data storage and must be replaced.

Test Mode The Storage Element is in disk test mode.

Redistributing Data is being redistributed to Storage Elements in the Storage Group.

Disk Performance Degraded

The ISIS 5000 RAID set getting initialized. This could take several hours.

The spare drive is either missing or cannot be detected.

The drive detected is not an Avid qualified drive.

The drive controller has reported an error.

The Storage Element is repairing mirrored blocks with a single point of failure.

The Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system.

Disk full A Storage Element in a Storage Group has no more space available to write

data.

Metadata error The Storage Element experienced an error loading metadata from the disk or

writing new metadata to the disk (if mirrored in the ISIS 7000, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced.

If you have an Storage Element with this status, reboot the Storage Element. If “Metadata Error” status exists after a reboot, then the Storage Element should be replaced. If the Metadata Error status clears after a reboot, then the Storage Element is fine and no further action is required.

Adding (Binding) Storage Managers to the ISIS File System

Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use.

Managing Storage Managers

To add (bind) a Storage Manager to the ISIS file system:

1. Click to select the Storage Manager you want to bind.

2. Click the Bind button.

A confirmation dialog appears.

3. Click Yes to confirm.

- The selected Storage Manager is added to the ISIS file system.

- The selected Storage Manager state is changed to Bound.

Removing (Unbinding) Storage Managers from the ISIS File System

Before you can unbind a Storage Manager from the ISIS file system, its Storage Element(s) must be in the Spare state.

To remove (unbind) a Storage Manager from the ISIS file system:

1. Click to select the Storage Manager you want to unbind.

2. Click the Unbind button.

A confirmation dialog appears.

3. Click Yes to confirm.

- The selected Storage Manager is removed from the ISIS file system.

- The selected Storage Manager state is changed to Unbound.

Clearing Network Degraded Status Messages

You can use the Issue Command button to clear all Network Degraded status messages from the Storage Managers list. Network Degraded status indicates a high number of errors detected by the Storage Manager (see “Storage Element Status Messages” on page 58). Correcting the problem might not clear the status messages, so you can use the Issue Command button to clear the messages and reset the error count.

You should correct the cause of the Network Degraded status messages before you clear them from the ISIS Management Console.

To clear all Network Degraded messages in the Storage Managers list:

4. Select one or more Storage Managers from the Storage Managers list.

- You can use the Shift and Control keys to select multiple items. For more information,

see “Selecting Items” on page 32.

5. Click the Issue Command button.

- The Issue Storage Manager(s) Command window opens.

6. Click Clear Network Degraded, and then click Send.

Upgrading ISIS 7000 Storage Manager

Use the Storage Manager tool to upgrade the Storage Manager software installed in an Engine and connected to the shared storage network.

To upgrade a Storage software:

1. Select the Storage Manager(s) you want to upgrade.

2. Click the Upgrade button.

The Upgrade Storage Managers dialog box opens.

3. Select the upgrade installer from the list in the right column.

The Command text box displays the location of the upgrade installer.

Managing Storage Managers

Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss.

4. Click the Upgrade button.

The ISIS Management Console installs the necessary upgrade for the selected Storage Manager. You can monitor the progress of the upgrade either in the Details panel of the Storage Manager tool or in the ISIS 7000 System Monitor tool.

Adding Storage Elements to the File System

The Storage Group defines the Storage Elements that the network can use to store data. In order to finish configuring your Avid ISIS shared storage network, you must add Storage Elements to the ISIS file system, and then you must create a Storage Group from the available Storage Elements.

To add a Storage Element to the ISIS file system:

1. From the Management Console home page, do one of the following:

t Click the Storage Managers icon, located in the System section.

t Click System > Storage Managers in the pop-up navigation menu.

The Storage Managers tool opens.

2. Select the Storage Manager(s) you want to add to the file system.

You can only add Storage Elements that are marked as Available.

3. Click the Bind button.

A confirmation dialog appears.

Managing Storage Managers

4. Click Yes.

- The Storage Manager is bound to the shared storage file system.

- The Storage Element status is changed to Spare and is made available to add to

Storage Groups.

You may have to click the Refresh button to see the changes.

5. (ISIS 7000 only) If you have i500 or i1000 ISBs you need to select the chunk size to be used for the Storage Element(s).

The choices that appear in the Chunk Size list are dependent upon the capabilities of the

installed Storage Blades. Storage Elements can only be added to Storage Groups with the same chunk size. For more information on protection types, see “Storage Groups on ISIS 7000” on

page 93.

6. Switch to the Storage Elements page by doing one of the following:

t Click “Storage Elements” in the Related Links section.

t Click System > Storage Elements in the pop-up navigation menu.

The Storage Elements tool opens.

7. Click Ok.

The “Add Storage Element Confirmation” dialog appears.

8. Click Yes.

- The selected Storage Elements are added to the ISIS file system.

- The selected Storage Element icons are changed to green.

- The selected Storage Element names are changed from isb-xx to SExx.

- The status of the selected Storage Elements is changed from Available to Spare.

You might have to click the Refresh button to see the changes you have made.

Removing Storage Elements from the ISIS 7000 Shared Storage Network

You can remove and replace Storage Elements without stopping the System Director or turning off other components of the network. There are two principal reasons for removing Storage Elements from the system:

• The element has a high number of unrecoverable errors

• The element has failed or has been removed from the system

Managing Storage Managers

Before you remove an Avid ISIS Storage Blade (Storage Element) from the network, you must redistribute the data stored on the Storage Element to other Storage Elements in the system. The redistribution occurs before you physically remove the Storage Element, and the process entails moving data to the remaining drives within the Storage Group. Once you redistribute the data, you add a new Storage Element to the system and then perform a redistribution again to place data onto the new Storage Element.

If you physically remove an Storage Element from the shared storage network before redistribution is complete, data loss can occur.

You should maintain an unused block of storage equivalent to one Storage Element within the Storage Group to allow redistribution from a failing Storage Element to other Storage Elements within the group.

If possible, you should redistribute data while the drive is experiencing problems but has not yet been removed from the system. This allows the Storage Element having problems to participate in the redistribution process by offering data that it has to both clients and to other Storage Elements.

Often the Storage Element is still functional, but its performance is slightly degraded — for example, the Storage Element might have an unrecoverable error on one of its disks, or it might have long I/O times.

If the Storage Element fails, or if it has been removed from the system, you can perform a redistribution from the mirrored or RAID locations associated with the Storage Element. However, if any other mirrored location experiences a failure while performing a redistribution, the system can lose data.

If the failed Storage Element was part of an unprotected Workspace, data loss is likely.

Consider the following when planning a redistribution:

• A one-to-one replacement of Storage Elements might leave you with less storage space in the Storage Group than you require. Instead, plan for using more Storage Elements than you need for storage and bandwidth for each Storage Group. This way, you can keep an optimal amount of available storage space allocated to the Storage Group. This allows you to quickly perform redistribution, rather than attempting a redistribution with only one spare Storage Element.

Managing Storage Managers

• In general, the removal of an Storage Element is quicker than an addition. This is because all of the other Storage Elements in a Storage Group participate in redistribution by moving a copy of any block held by the element to another location. The more Storage Elements in the Storage Group, the more the workload is shared. A single Storage Element addition is slower than a removal because the Storage Element receiving the data acts as a limiting factor for the redistribution.

• When you add a new Storage Element to the Avid ISIS file system and then add it to a Storage Group, the system redistributes data from the existing drives in the Storage Group to the new element. This redistribution maintains all previously stored data, but the data might not reside on the same Storage Elements.

If you do not have a replacement for a failed or failing Storage Element, Avid recommends that

you physically leave it in the Engine, even after it has been removed from the file system. Proper airflow can be disturbed if an Storage Element slot is left open.

The following steps list the actions necessary for removing a Storage Element:

1. Identify the Storage Element you want to replace.

2. Remove the Storage Element from the Storage Group.

3. View the status of the redistribution and wait for redistribution to finish.

4. Unbind the Storage Manager from the Storage Group.

5. Physically remove and replace the Storage Element.

6. Add new Storage Element to the file system.

7. Add the new Storage Element to a Storage Group.

For more information on the process of redistributing data and how redistribution affects system performance, see “Redistribution ISIS 7000 Guidelines” on page 122.

Redistributing while adding an Storage Element takes longer than redistributing while removing

an ISB.

Identifying the ISIS 7000 Storage Elements Prior to Removal

To identify the Storage Element to be removed and replaced:

1. Locate the failing or failed Storage Element. For information on Storage Element status, see

“Storage Manager Column List” on page 42 and “Storage Manager Status” on page 45.

2. Select the Storage Manager, and do one of the following:

t Click the Details button.

t Double-click the name of the Storage Manager.

The Details panel opens.

The Details panel lists the Engine Serial number and the Slot Number of the selected

ISIS slot numbering

01 2 3

456 7

10 11

12 13 14 15

Storage Element. The address identifies the Storage Element to be physically removed.

The slot numbers for Storage Elements begin at zero (0).

Preparing to Removing Storage Elements from the Avid ISIS Engine

After you have identified the Storage Element you want to remove, you need to remove it from the Storage Group before you physically remove the drive from the Engine.

Managing Storage Managers

You must finish the redistribution before you physically remove the Storage Element. If you do not wait until the redistribution finishes, shared storage network clients might receive multiple errors.

To physically remove a Storage Element from your shared storage network:

1. Remove the Storage Element from its Storage Group. For information on removing Storage Elements, see “Removing ISIS Storage Elements from Storage Groups” on page 99.

2. Open the Workspaces tool by doing one of the following from the Management Console home page:

t Click the Workspaces icon in the System section

t Click System > Workspaces in the pop-up navigation menu

The Workspaces tool opens.

3. Select the Workspace for the appropriate Storage Group.

4. Monitor the Status column for the progress of the redistribution operation. Click the Refresh button until the redistribution finishes.

The Status column displays no status message when the process is complete.

Do not remove the Storage Element before the redistribution has completed.

5. Remove the Storage Element from the ISIS file system. For information on removing Storage Elements, see “Removing (Unbinding) Storage Managers from the ISIS File

System” on page 47.

6. In the Storage Manager list, select the Storage Manager you want to remove and then click the Issue Command button.

The Issue Storage Manager(s) Command dialog box opens.

7. Select Take Offline, and then click Send.

If you remove an active Storage Element by mistake, the System Director restores the

Storage Element to the Storage Element list the next time it polls the shared storage network (usually within 20 seconds).

The system spins down the drives in the selected Storage Element and changes the status in the Storage Elements list to Offline.

8. Disconnect the Storage Element from the network, as described in the Avid ISIS Setup Guide.

Removing Orphaned Storage Managers

Orphaned Managers are Storage Managers connected to a file system which is not currently in use. This can happen when a Storage Manager is moved from one ISIS environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Managers. The “Force Remove” command will remove the file system binding from the Storage Manager and make it available for use in the current file system.

Managing Storage Managers

To remove orphaned Storage Managers, you must force-remove them from the system.

Removing Storage Managers causes all data stored on them to be erased. Do not remove disconnected Storage Managers unless you are certain they contain no data you want to save.

To remove orphaned Storage Managers:

1. From the Management Console home page, do one of the following:

t Click the Storage Managers icon, located in the System section.

t Click System > Storage Managers in the pop-up navigation menu.

The Storage Managers tool opens.

2. Select the orphaned Manager(s) you want to force-remove.

3. Click the Force Remove button.

A message warns you that removing Storage Managers erases all data on the component.

4. Click Yes.

The Force Removal Text Confirmation dialog box opens.

Managing Storage Elements

5. Type

Remove

The orphaned Storage Manager is unbound from the ISIS file system and removed from the Orphaned Managers list.

in the text box, and then click Remove.

Managing Storage Elements

This section contains the following topics:

• Storage Element Column List

• Storage Element Status

• Storage Element Status Messages

• Storage Element Details

• Initiate Block Rectify

The Storage Elements tool allows you to monitor Storage Element operation.

1 Action button toolbar—Perform actions on selected Storage Elements

2 Details panel—Detailed information on the selected Storage Elements; see “Storage Element

Details” on page 59

3 Storage Elements list—Lists all configured Storage Elements and related information; see

“Storage Element Column List” on page 55

4 Filter panel—Filter the Storage Elements list display based on conditions you configure; see

“Filtering the Display” on page 30

5 IP addresses list—Displays the IP addresses of the selected Storage Elements

Storage Element Column List

The following table summarizes the basic information available when you first open the Storage Elements list. Some columns are hidden by default (see “Showing and Hiding Columns”

on page 29 and “Storage Element Details” on page 59).

Heading Description

Managing Storage Elements

Name Displays the system-created name of each Storage Element connected to the system

Storage Manager Displays the computer name of the Storage Manager

Hostname Displays the host name of the Storage Element (ISIS 5000 System Director or

Engine) or the ISB (ISIS 7000)

Status Time Lists the last time the System Director logged the Storage Element’s status

Status Displays any change in the working status logged by the System Director (for a

description of status messages, see “Storage Element Status Messages” on page 58)

State Displays the Storage Element category of each Storage Element:

• Spare—Storage Element can be added to a Storage Group

• Active—Storage Element is currently assigned to a Storage Group

Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element

Used Displays the amount of storage space in gigabytes (GB) in use by each

Storage Element

Chunk size The smallest unit of data that can be written to the shared storage network

Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated

Heading Description (Continued)

Managing Storage Elements

Engine Serial (ISIS 7000 only)

Domain ID (ISIS 7000 only)

You can organize the information in the Storage Elements list by showing additional columns or

by sorting or filtering displayed items. For more information on modifying the display, see

Displays the serial number of the Engine

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage Elements are bound.

“Organizing Display Information” on page 29.

A color-coded icon precedes the name of each Storage Element, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console.

Icon Color Description

White Indicates the status of the Storage Element is Available (the Storage Element is not

linked to the ISIS file system)

Green Indicates the status of the Storage Element is either Spare (the Storage Element is not

allocated to a Storage Group) or Active (allocated to a Storage Group)

Yellow Indicates one of the following:

• Problem with the Storage Element

• The Storage Element experiences degraded performance due to a reboot during an upgrade operation

Blue (ISIS 7000 only)

Red Indicates a Storage Element problem, including any of the following:

Indicates that an installation or software upgrade is in progress

• Hardware error

• Failed software installation or upgrade

• Storage Element disconnected due to a reboot during an upgrade operation

Storage Element Status

The Status column in the Storage Elements list reports the status of the Storage Element logged by the System Director. (The Status line in the Details area reports the same information.) If the Storage Element maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display.

The following table summarizes the Storage Element status messages.

Category Status

Disk Status • Disk in test mode

General Status • Rectifying files: the Storage Element is cleaning up deleted files and

Managing Storage Elements

• Metadata error

verifying existing files

• No connection: the System Director cannot communicate with the Storage Element; this could be due to a networking infrastructure issue or Storage Element failure

• Repairing mirrors (ISIS 7000 only): the Storage Element is repairing mirrored blocks with a single point of failure

• Disk failure: the Storage Element is unusable for data storage and must be replaced

• Redistributing: data is being redistributed to Storage Elements in the Storage Group

• Disk performance degraded: the Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system

• Network degraded: the IP interfaces on the Storage Element has failed or the Storage Element experiences at least a 10% error rate (usually due to lost packets), indicating a network communication problem

• Memory error: the memory test that runs when the Storage Element starts or restarts reports an error; this status is persistent and indicates that the Storage Element has failed and should be replaced

Managing Storage Elements

Category Status (Continued)

• Metadata error: the Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk (if mirrored, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced.

• Disk in test: the Storage Element is in disk test mode

• Offline: the Storage Element has been taken offline, usually in preparation for removal

Temperature status • Temperature above threshold: the temperature of the Storage Element

exceeds 60°C (140°F)

Connection Status • No Connection

Storage Element Status Messages

The Status column in the Storage Elements list reports the status of the Storage Element logged by the System Director. (The Status line in the Details panel reports the same information.) If the Storage Element maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display.

The following table summarizes the Storage Element status messages.

Status Description

Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files.

Repairing Mirrors (ISIS 7000 only)

Disk Failure The Storage Element is unusable for data storage and must be replaced.

Test Mode The Storage Element is in disk test mode.

Redistributing Data is being redistributed to Storage Elements in the Storage Group.

Disk Performance Degraded

The Storage Element is repairing mirrored blocks with a single point of failure.

The Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system.

Managing Storage Elements

Status Description (Continued)

Disk full A Storage Element in a Storage Group has no more space available to write data.

Metadata error The Storage Element experienced an error loading metadata from the disk or

writing new metadata to the disk (if and ISIS 7000 mirror, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced.

Disk offline The Storage Element has been taken offline, usually in preparation

for removal.

Identify Mode (ISIS 7000 only)

Drive missing (ISIS 7000 only)

Drive rebuilding (ISIS 5000 only)

Initializing raid set (ISIS 5000 only)

Checking raid set (ISIS 5000 only)

A command was sent to blink the LED on the ISB to identify it. Typically this command is sent when identifying a failed drive.

One or both of the drives in an ISB is not responding or missing.

When an ISIS 5000 drive is removed from the Engine, the spare drive is automatically used to rebuild the RAID set.

When you initially install the Avid ISIS 5000 software, the 16 data drives in a new ISIS 5000 System Director or Engine are configured into a RAID 5 drive set. The RAID set is initialized automatically.

Displays when the Avid ISIS 5000 software is checking the RAID set in an ISIS 5000 system.

Storage Element Details

The Details panel displays all information for the currently selected Storage Element. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS software.

You can view more detailed information on Storage Elements by using the Avid ISIS Agent tool.

For more information, see “Avid ISIS Storage Manager Agent” on page 203.

To view information about a Storage Element:

1. In the Storage Elements list, select a Storage Element.

Managing Storage Elements

2. Do one of the following:

t Click the Details button.

t Double-click the Storage Element name.

The Details panel displays all the information for the selected Storage Element. For more information, see “Storage Element Details” on page 59.

To close the Details panel:

tClick the Details button.

The following table summarizes the information available in the Details panel.

Heading Description

Name Displays the system-created name of each Storage Element connected to the system

Storage Manager

Hostname Displays the host name of the Storage Element (ISIS 5000 System Director or Engine)

Status Time Lists the last time the System Director logged the Storage Element’s status

Status Displays any change in the working status logged by the System Director (for a

State Displays the Storage Element category of each Storage Element:

Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element

Used Displays the amount of storage space in gigabytes (GB) in use by

Free Space Displays the amount of storage space in gigabytes (GB) remaining

Chunk size The smallest unit of data that can be written to the shared storage network

Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated

Engine Serial (ISIS 7000 only)

Displays the computer name of the Storage Manager

or the ISB (ISIS 7000)

description of status messages, see “Storage Element Status Messages” on page 58)

• Spare—Storage Element can be added to a Storage Group

• Active—Storage Element is currently assigned to a Storage Group

each Storage Element

Displays the serial number of the Engine

Domain ID (ISIS 7000 only)

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage Elements are bound.

Initiate Block Rectify

Once you have added Storage Elements to your network and configured them for storage, the Storage Manager periodically checks the status of stored files, cleaning up deleted files and verifying existing files. This process, called “rectifying files,” allows the Storage Manager(s) to communicate with the System Director to monitor the state of its storage and clean up any files that the Storage Elements no longer need to store. Rectifying files occurs randomly and asynchronously during normal system operation to minimize any potential decrease in system performance. The process is indicated for each affected Storage Manager in the Status column in the Storage Manager list.

Storage Managers also rectify files when starting or restarting. When this happens, data stored on the Storage Elements might not be in sync with the data in the file system itself. Also, if a client, such as the asset manager, cannot communicate with the Storage Manager, there might appear to be more data allocated to the Storage Elements than the file system has allocated. To correct this, you can manually send the Storage Element a command to rectify its files.

To rectify files:

1. Select one or more Storage Elements from the Storage Elements list.

You can use the Shift and Control keys to select multiple items. For more information, see

“Selecting Items” on page 32.

Managing ISIS 7000 Switch Blades

2. Click the Issue Command button.

The Issue Storage Element(s) Command dialog box opens.

3. Select Initiate Block Rectify, and then click Send.

The system rectifies files on the selected Storage Elements and changes the status in the Storage Elements list to Rectifying Files.

Managing ISIS 7000 Switch Blades

The Switch Blades tool of the ISIS Management Console allows you to monitor and upgrade all Switch Blades connected to the shared storage network. You can also launch the Agents for the selected Switch Blades to view details and change configuration.

ISIS 7000 Switch Blades Column List

The following table summarizes the information available in the Switch Blades list.

Heading Description

In band IP Displays the internal IP addresses assigned to the CPU on the switch

Status Time The time at which the current status display was reported

Status Displays changes in the working status of the switch

Version Displays the software version number of each switch

Type Identifies the switch as one of the following:

• Integrated (ISS)

• Expansion (IXS)

Temp Lists the last logged temperature of the switch, in degrees Celsius

Chassis Master Indicates if an ISS or an IXS module is used as a master switch in the Engine

Base IP The base IP addresses of the switch, which are assigned during system configuration; for

more information, see the Avid ISIS Setup Guide

Managing ISIS 7000 Switch Blades

Out of band IP The IP address of the Switch Blade management port; for more information about the

management port, see the Avid ISIS Setup Guide

Engine Serial Displays the serial number of the Engine

Viewing ISIS 7000 Switch Blade Details

You can view detailed information on Switch Blades using Avid ISIS Switch Blade Agents, which can be accessed through the Switch Blades tool. For more information about Avid ISIS Switch Blade Agents, see “Avid Unity ISIS Switch Blade Agent” on page 229.

To launch Avid ISIS Switch Blade Agents:

1. From the Switch Blades list, select the Switch Blade for which you want to launch the Agent.

2. Click the Show Info button.

The Avid ISIS Switch Blade Agent opens.

Upgrading ISIS 7000 Switch Blades

You can use the Switch Blades tool to upgrade the software for Switch Blades installed in an Engine and connected to the shared storage network.

You can also use the Engine page to upgrade Switch Blades. For more information, see

“Upgrading ISIS 7000 Engine Components” on page 69.

To upgrade Switch Blades:

1. From the Management Console home page, do one of the following:

t Click the Switch Blades icon, located in the System section.

t Click Switch Blades in the pop-up navigation menu.

The Switch Blades tool opens.

2. Select the Switch Blade you want to upgrade.

3. Click Upgrade Switches.

The Upgrade Switch Blades dialog box opens.

4. Select the upgrade installer from the list in the right column.

The Command text box displays the location of the upgrade installer.

Managing the Engine

Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss.

5. Click the Upgrade button.

The ISIS Management Console installs the necessary upgrade for the selected Switch Blade. You can monitor the progress of the upgrade either in the Details panel of the Switch Blades tool or in the Avid ISIS System Monitor tool.

Managing the Engine

The Engine page of the ISIS Management Console allows you to view details and to monitor the status of all Engine connected to the shared storage network, as well as upgrade any Avid ISIS Storage Element, any Avid ISIS 7000 Integrated switch (ISS), or any Avid ISIS 7000 Expansion Integrated switch (IXS).

Engine Column List

The following table summarizes the information available in the Engine list.

Heading Description

Serial Number Lists the serial number of the Engine

Status Time Lists the last time the System Director logged the status of the Engine

Status Displays changes in the working status of Storage Element components due to

Managing the Engine

upgrade installation or failure

On the ISIS 7000 it also Displays changes in the working status of ISS and IXS modules due to upgrade installation or failure

Uptime (ISIS 5000 only)

Available Lists the number of available Storage Elements in each Engine

Spare Lists the number of spare Storage Elements in each Engine

Active Lists the number of active Storage Elements in each Engine

Storage Blades (ISIS 7000 only)

Switch Blades (ISIS 7000 only)

Power Blades Lists the number of power supply units for each Engine

Free Memory (ISIS 5000 only)

Total Memory (ISIS 5000 only)

Product Serial (ISIS 5000 only)

Displays the length of time that the Storage Element has been running continuously

Lists the number of Storage Element components installed in each Engine

Lists the number of ISS and IXS modules for each Engine

Displays the amount of memory not in use

Displays the total amount of available memory

Displays the Avid part number for the ISIS 5000 product. The ISIS 5000 has more than one ISIS 5000 Engine configuration.

Engine Details

The Details panel displays all information for the currently selected Engines. The panel is divided into three sections:

• Engine Details — displays information also available in the Engine list

• Switches (ISIS 7000 only) — lists basic configuration and status information of all ISS and IXS modules connected to the shared storage network

• Storage Elements — displays information also available in the Storage Elements list

The information displayed is the information as seen by the System Director. Some of the information is embedded in the Engine, and other information is assigned to the Engine by the Avid ISIS software.

You can sort the information in the Switches and Storage Elements sections of the Details panel by clicking any column heading. For more information on sorting items in columns, see “Sorting

Information” on page 30.

You can view more detailed information on Engine components by using the Avid ISIS Agent

tool. For more information, see “Avid ISIS Storage Manager Agent” on page 203 and “Avid ISIS

7000 Switch Blade Agent” on page 219.

Managing the Engine

To view information about an Engine:

1. In the Engine list, select an Engine.

2. Do one of the following:

t Click the Details button.

t Double-click the Engine name.

The Details panel displays all the information for the selected Engine.

To close the Details panel:

t Click the Details button.

The following table summarizes the information available in the Details panel.

Section Heading Description

Engine Details

Serial Number Lists the serial number of the Engine

Status Time Lists the last time the System Director logged the status of the

Engine

Section Heading Description (Continued)

Status Displays changes in the working status of Storage Element

components due to upgrade installation or failure

On the ISIS 7000 it also Displays changes in the working status of ISS and IXS modules due to upgrade installation or failure

Managing the Engine

Switches

(ISIS 7000 only)

Uptime (ISIS 5000 only)

Displays the length of time that the Storage Element has been running continuously

Available Lists the number of available Storage Elements in each

Engine

Spare Lists the number of spare Storage Elements in each Engine

Active Lists the number of active Storage Elements in each Engine

Storage Blades (ISIS 7000 only)

Switch Blades

Lists the number of Storage Element components installed in each Engine

Lists the number of ISS and IXS modules for each Engine

(ISIS 7000 only)

Power Blades Lists the number of power supply units for each Engine

Free Memory

Displays the amount of memory not in use

(ISIS 5000 only)

Total Memory

Displays the total amount of available memory

(ISIS 5000 only)

Product Serial (ISIS 5000 only)

Displays the Avid part number for the ISIS 5000 product. The ISIS 5000 has more than one ISIS 5000 Engine configuration.

In band IP Displays the internal IP addresses assigned to the CPU on the

switch

Status Time Displays the date and time in which status was retrieved from

the switch

Status Displays changes in the working status of the switch

Version Displays the software version number of each switch

Section Heading Description (Continued)

Type Identifies the switch as one of the following:

• Integrated (ISS)

• Expansion (IXS)

Temp Lists the last logged temperature of the switch

Chassis Master Indicates if an ISS or an IXS module is used as a master

switch in the Engine

Base IP Displays the base IP addresses of the switch, which are

assigned during system configuration (for more information on IP addresses, see the Avid ISIS Setup Guide)

Out of band IP Displays the IP addresses for the management port on the

switch

Storage Element Managers

Name Displays the system-created name of each Storage Element

connected to the system

Managing the Engine

ISB Name

Displays the name of the ISB in the ISIS 7000 Engine

(ISIS 7000 only)

Hostname (ISIS 5000 only)

Displays the host name of the Storage Element (System Director or Engine)

Status Time Lists the last time the System Director logged the

Storage Element’s status

Status Displays any change in the working status logged by the

System Director (for a description of status messages, see

“Storage Element Status Messages” on page 58)

Uptime Displays the amount of time Storage Manager service has

been running (days:hours:min:sec)

Temperature

Displays the temperature of the selected ISB

(ISIS 7000 only)

State Displays the Storage Manager state (Bound/Unbound)

Section Heading Description (Continued)

Type Displays the Storage Element category of each

Storage Element:

• Available

•Spare

•Active

Capacity Displays the total capacity of all Storage Elements controlled

by the selected Storage Manager

Usable Displays the usable capacity of all Storage Elements

controlled by the selected Storage Manager

Spare Displays the number of spare Storage Elements

Active Displays the number of active Storage Elements

Other The following messages could be displayed:

• Available

• Mismatched

•Missing

• Orphaned

• Out of Phase

• Unknown

• Wrong Server

Managing the Engine

Engine Serial Displays the serial number of the Engine

Version Displays the software version number of each

Storage Manager

Slot Number (ISIS 7000 only)

Domain ID (ISIS 7000 only)

Displays the slot location of the ISB in the Engine, see

“Identifying the ISIS 7000 Storage Elements Prior to Removal” on page 51

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage

Elements are bound.

Removing Engines from the Engine List

If you need to replace an Engine, you can use the ISIS Management Console to remove the connection history of the inactive or inoperative Engine from the Engine list in the Engine page. Once the Engine is removed from the ISIS file system, you can physically remove it from the network.

For information on removing Engines from the network, see the Avid ISIS Setup Guide.

To remove an Engine from the Engine list:

1. In the Engine list, select the Engine you want to remove.

2. Click the Remove Status button.

The Engine is removed from the Engine list.

If you remove an active Engine by mistake, the System Director restores the Engine to the Engine

list the next time it polls the shared storage network (usually within 20 seconds).

Upgrading ISIS 7000 Engine Components

You can use the Engine page to upgrade the software for all Storage Elements and all Switch Blades installed in an Engine and connected to the shared storage network. You can also upgrade individual Storage Elements and switches.

Managing the Engine

You might lose network connectivity temporarily when you upgrade Switch Blades while the upgrade process reboots the switches.

To upgrade all Storage Elements and switches in an Engine:

1. In the Engine list, select the Engine you want to upgrade.

2. Do one of the following:

t Click the Upgrade Blades button.

t Click the Upgrade Switches button.

The Upgrade Storage Elements dialog box or the Upgrade Switch Blades dialog box opens.

3. Select the upgrade installer from the list in the right column.

The Command text box displays the location of the upgrade installer.

Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss.

4. Click the Upgrade button.

The ISIS Management Console installs the necessary upgrades for all Storage Elements or for all Switch Blades for the selected Engine. You can monitor the progress of the upgrade either in the Details panel of the Engine page or in the Avid ISIS System Monitor tool.

Upgrading Individual ISIS 7000 Engine Components

You can upgrade individual Storage Elements and Switch Blades in the Engine tool. You can also upgrade Storage Elements by using the Storage Elements tool, and Switch Blades by using the Switch Blades tool. For more information on Storage Element upgrades, see “Upgrading

ISIS 7000 Storage Manager” on page 48. For more information on Switch Blade upgrades, see “Upgrading ISIS 7000 Switch Blades” on page 63.

To upgrade individual Storage Elements and switches in an Engine:

1. In the Details panel of the Engine page, do one of the following:

t Select the switch you want to upgrade.

t Select the Storage Element you want to upgrade.

2. Click Upgrade.

The Upgrade Storage Blades dialog box or the Upgrade Switches dialog box opens.

Managing the Engine

3. Select the upgrade installer from the list in the right column.

The Command text box displays the location of the upgrade installer.

Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss.

4. Click the Upgrade button.

The ISIS Management Console installs the necessary upgrade for the selected Storage Element or Switch Blade. You can monitor the progress of the upgrade either in the Details panel of the Storage Elements tool or in the Avid ISIS System Monitor tool.

4 Avid ISIS Control Panels

When you log into the Avid ISIS System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks.

• ISIS Launch Pad provides buttons for quick access to various ISIS tools.

• Avid ISIS System Director Control Panel provides low-level, performance-monitoring functions.

ISIS Launch Pad

This section contains the following topics:

• Opening ISIS Launch Pad

• Minimizing or Closing the ISIS Launch Pad

• ISIS Launch Pad Buttons

• Using Storage Manager Memory Log Viewer

ISIS Launch Pad

ISIS Launch Pad provides buttons for quick access to various ISIS tools. The Launch Pad window remains “docked” to the upper right corner of the System Director desktop, but may be collapsed to a smaller size if needed (see “Minimizing or Closing the ISIS Launch Pad” on

page 74).

The following tools are available from the ISIS Launch Pad:

Category Description

System Director

ISIS Launch Pad

Status

Running

No warning events logged

Reconfiguration not required

Licenses in use

Virtual name

Ve r s io n

Metadata

Loaded

Status

In use

Save time

Verify time

Redundancy

Enable

Mode

Replicate state

Replicate time

Path status not available

Information from the System Status Console

Indicates if the System Director is running and healthy

Indicates if there are any warning events logged

If the Indicator is red, it will state Check events logged

Indicates if a reconfiguration is needed

Displays the number of client licenses in use

Displays the virtual name of the System Director

Displays the version number of the installed software on the System Director

Information from the System Director Control Panel

Indicates if the metadata successfully loaded by the System Director

Displays a status string for the metadata

Displays the percentage of allocated metadata memory that is in use

Displays the date and time the metadata was last saved

Displays the date and time the metadata was last verified

Information from the System Director Control Panel

Indicates if dual System Directors are configured

Displays if dual System Director redundancy is active or standby

Displays if dual System Director redundancy is replicating

Displays the date and time the metadata was last replicated

Displays the status of the failover network ports

Performance

Messages per second

Write bandwidth (MB/s)

Read bandwidth (MB/s)

Open files

Information from the System Status Console

Displays the number of messages per second

Displays the total Write bandwidth in megabytes per second

Displays the total Read bandwidth in megabytes per second

Displays the total number of open files in all the workspaces

Category Description

Storage Management (ISIS 5000 only)

Status

Running

Fan status

System drive status

Power supply status

Ve r s io n

Opening ISIS Launch Pad

ISIS Launch Pad starts with Windows on the System Director and should remain on the desktop at all times. In the event that it was shut down, you can restart the ISIS Launch Pad from the System Director Windows Start Menu.

To open ISIS Launch Pad on the ISIS 7000:

t Click Start > All Programs > Avid > ISIS System Director > ISIS Launch Pad.

ISIS Launch Pad

Indicates if the Storage Manager is running and healthy

Indicates if the System Director fans are running and healthy

Indicates if the System Director system drives are running and healthy

Indicates if the power supplies are running and healthy

Displays the version of the System Director software

To open ISIS Launch Pad on the ISIS 5000:

t Click Start > All Programs > Avid > ISIS Storage Manager > ISIS Launch Pad.

Minimizing or Closing the ISIS Launch Pad

The ISIS Launch Pad window remains “pinned” to the upper right corner of the System Director desktop, but may be collapsed to a smaller size if needed.

To minimize the ISIS Launch Pad:

t Right-click the Avid ISIS Launch Pad icon on the right side of the Windows Taskbar and

select Minimize.

To restore the ISIS Launch Pad:

t Right-click the Avid ISIS Launch Pad icon on the right side of the Windows Taskbar and

select Restore.

To quit the ISIS Launch Pad:

t Right-click the Avid ISIS Launch Pad icon on the right side of the Windows Taskbar and

select Quit.

ISIS Launch Pad Buttons

The following table describes the ISIS Launch Pad buttons. You can also hold the cursor over the button and get a tool tip on the button function.

Button Location Function

System Director

ISIS Launch Pad

Launch Pad — System Director

Storage Management (ISIS 5000 only)

Starts the System Director. The button is blue when the System Director is stopped. The button is gray when the System Director is running.

Stops the System Director. The button is blue when the System Director is running. The button is gray when the System Director is stopped.

Opens the Avid ISIS Management Console in a web browser window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Opening the

Management Console” on page 18.

Opens the Avid ISIS System Director Control Panel. For more information, see “Avid ISIS System Director Control Panel” on

page 76.

Opens the System Director Memory Log Viewer tool. For more information, see “Using the ISIS System Director Memory Log

Viewer” on page 83.

Opens the Avid ISIS Profiler. Gathers system and version information on the System Director, System Manager, or client. This tool detects the system if is being run on and selects the components automatically. For more information, see “Profiler Page” on page 174.

Launch Pad — Storage Manager

Starts the Storage Manager. The button is blue when the Storage Manager is stopped. The button is gray when the Storage Manager is running.

Stops the Storage Manager. The button is blue when the Storage Manager is running. The button is gray when the Storage Manager is stopped.

Opens the Storage Manager Agent page. For more information, see.

Button Location Function (Continued)

Avid ISIS System Director Control Panel

Launch Pad — Storage Manager

Opens the Network Configuration Tool. This tool is used to set the IP addresses for the network ports on the ISIS 5000 System Director. For more information, see the Avid ISIS 5000 Setup Guide.

Opens the Storage Manager Memory Log Viewer. For more information, see “Using Storage Manager Memory Log Viewer” on

page 76.

Using Storage Manager Memory Log Viewer

The Storage Manager Memory Log Viewer is a valuable tool that allows you to view the Storage Manager log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring Storage Manager status during prolonged operations.

To open the Storage Manager Memory Log Viewer:

t Do one of the following:

- In the Storage Manager section of the ISIS Launch Pad, click Storage Manager Memory

Log Viewer icon.

- From the System Director desktop, click Start > Programs > Avid >

ISIS Storage Manager > Memory Log Viewer

- From the Storage Manager Agent page, click Console viewer in the Tools section (see

“Using the Log Viewer Tool” on page 217.

Avid ISIS System Director Control Panel

This section contains the following topics:

• Opening the System Director Control Panel

• Starting and Stopping the System Director Service

• Changing System Director Virtual Name

• Monitoring System Director Status

• Using the ISIS System Director Memory Log Viewer

• Working with File System Operations

• Monitoring Metadata Status

• Resetting the Administrator Password

• Managing Active Clients

The Avid ISIS System Director Control Panel provides low-level performance monitoring functions. Using the Control Panel, you can view the following:

• The current status of connected clients, including name, type, ID number, and active or inactive status

• The status of communications between the System Director and the clients

• Information on the metadata maintained by the System Director

The System Director Control Panel is used to start, stop, and monitor the Avid ISIS System Director, the application running on the System Director server that manages the overall operation of the network. You can also use the Control Panel to configure general or Dual System Director parameters, and to set some administrative options.

Opening the System Director Control Panel

The System Director Control Panel is a Windows application that can be accessed from the Windows Start menu and from the ISIS Launch Pad.

Avid ISIS System Director Control Panel

To open the Control Panel, do one of the following:

t In the ISIS Launch Pad, click ISIS Control Panel icon.

t From the System Director desktop, select Start > Programs > Avid > ISIS System Director >

Control Panel.

The System Director Control Panel opens.

The following table summarizes the functions available in the System Director control panel.

Tab Buttons Description

System Director Status

Change [Virtual System Director Name]

Start/Stop System Director

Configure File System This button is active only when the System Director

The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, and reset the event log.

Allows you to change the virtual server name for the System Director.

These buttons start and stop the System Director windows service.

is stopped. When you click Configure File System The File System Configuration dialog box appears with the following options.

Avid ISIS System Director Control Panel

Tab Buttons Description (Continued)

File System Configuration dialog box

Create Active File System Creates a new active file system on the

System Director.

Create Active File System from Import

Create Standby System Director

Creates a new active file system using information imported from another System Director.

Designates the System Director as the Standby System Director in a Dual System Director configuration.

Reconfigure File System Reconfigures an existing file system.

Delete File System Deletes the current file system.

Launch Memory Log

Opens the System Director Memory Log Viewer.

Viewe r

Reset Event Resets the event log and the status displays after

errors are received from the client.

Reset Password Resets the System Director administrator's password.

Dump Metadata Writes all metadata information to a text file.

Configure Dual System Director

When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director. If the Active System Director fails, metadata functions switch to the Standby System Director. For information on setting up Dual System Directors, see the Avid ISIS Setup Guide.

Active Clients The Active Clients tab is used to display the identity

of the Avid ISIS clients known to the System Director.

The Active Clients tab displays all active Storage Elements as well as connected client accounts.

Avid ISIS System Director Control Panel

Tab Buttons Description (Continued)

Refresh License Checks the license status of selected clients.

Disconnect Client Disconnects selected clients.

Starting and Stopping the System Director Service

The System Director software runs as a Windows service that starts automatically whenever the System Director is online. However, various maintenance and administration functions require that you shut down the System Director engine and then restart it.

Maintaining metadata integrity is very important to ensure you do not lose any data files. Avid recommends you use the following procedure prior to System Director engine shutdown to avoid problems with metadata integrity.

Make sure that clients unmount all Workspaces before you stop the System Director. Otherwise,

when the clients attempt to access the Workspaces, they will receive errors.

To stop the System Director service:

1. Do one of the following:

t In the ISIS Launch Pad, click ISIS Control Panel icon.

t From the ISIS Control Panel, click “Stop System Director” in the System Director

Status tab.

A dialog box opens, prompting you to confirm that you really want to stop the System Director.

2. Click OK.

The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata.

Wait for the process to finish and for the dialog box to close. When the System Director has shut down, the System Director Status tab lists the System Director status as “Not running.”

3. (Option) If you are upgrading or modifying the system, make sure the System Director software has successfully written a local copy of the metadata file:

- Open the partition where Avid ISIS System Director is installed (typically, “D:\Program

Files\Avid\ISIS System Director”).

- Find the PartitionDump.bin file with a modification date from when you stopped the

System Director (if upgrading or modifying the system in any way, copy the PartitionDump.bin to another partition before you continue).

To start or restart the System Director service, do one of the following:

t In the ISIS Launch Pad, click ISIS Control Panel icon.

t From the System Director control panel, click “Start System Director” in the

System Director Status tab.

Changing System Director Virtual Name

The System Director virtual name is the name that is used for the Shared Storage network and will appear in the System Director list in the Avid ISIS Client Manager application. The System Director virtual name is set to the Windows computer name by default, but you can change it to a different value.

The System Director virtual name is used only within the Shared Storage network. It has no effect

on Windows networking.

To change the virtual System Director name:

1. In the top section of the System Director Status tab, click the Change button next to the Virtual System Director Name field.

The Virtual System Director Name dialog box opens.

Avid ISIS System Director Control Panel

2. Type a name for the System Director in the Virtual System Director Name text box.

In a Dual System Director configuration, you must specify the same virtual System Director name for both System Directors.

The naming conventions are the same for the System Director virtual name as they are for Windows network computer names.

- No more than 31 characters in length

- Cannot use the following characters: " \ / [ ] : | < > + = ; , ?

- Cannot use ASCII control characters in range 0x00 through 0x1F

3. Click OK.

Monitoring System Director Status

The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, and reset the event log.

Avid ISIS System Director Control Panel

System Director Performance Indicators

The System Director Status tab provides several indicators of system activity and performance. These include the following:

• Requests per second—Current and recent System Director file system activity is indicated by a small bar-style meter and a larger graph display, respectively

• Megabytes per second—Current and recent System Director file system throughput is indicated by a small bar-style meter and a larger graph display, respectively

• Channels in use—Currently open files on the System Director file system are indicated by a small bar-style meter

System Director Status Indicators

When no problems are detected in the shared storage network, a green indicator is displayed with the following messages:

• System Director is running

•Active Mode

• No warning events logged

• Reconfiguration not required

Avid ISIS System Director Control Panel

• Single System Director — Redundant operation not Enabled; Dual System Directors — Both paths are up

• Single System Director — Replication not Enabled; Dual System Directors — Replicated

If your network does not use a Dual System Director configuration, a gray indicator is displayed

next to the message, “Redundant operation is not enabled.”

If the indicator is yellow or red, the message changes. Use the following information to correct the problem:

• System Director is not running — start the System Director by clicking the Start System Director button.

• Check event log — logged significant events related to the System Director are also logged in the Logging tab of the ISIS Management Console. For information on how to extract data in the system logs, see “System and Administration Log Pages” on page 169.

• The following error messages indicate metadata replication status:

- Replication failed — Indicates that there was an error replicating the metadata to or

from a standby System Director.

- Replication unknown — Indicates that the current replication status has not been

determined.

- Replication status not available — Indicates that the status is unknown. Most likely, the

System Director is not running.

Resetting the System Director Event Log

To reset the event log and the status displays after errors are received from the client:

t Press the Reset Event button.

Using the ISIS System Director Memory Log Viewer

The System Director Memory Log Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.

To open the System Director Memory Log Viewer:

t Do one of the following:

- Click Memory Log Viewer icon under System Director on Launch Pad.

- In the Configuration tab of the System Director Control Panel, click Launch Memory

Log Viewer.

- From the System Director desktop, click Start > Programs > Avid >

ISIS System Director > Memory Log Viewer

Working with File System Operations

The File System Operations section of the Control Panel allows you to create Active and Standby partitions, as well as to reconfigure existing file systems. You can also use the Control Panel to delete file systems.

Avid ISIS System Director Control Panel

Reconfiguring the File System

Deleting the file system erases all data stored on the System Director.

For information on creating partitions, see the Avid ISIS Setup Guide.

You can reconfigure the internal memory configuration of the System Director — for example, if you want to adjust the memory usage to take advantage of expanded memory capabilities. Reconfiguring the file system entails the following:

• Validating the export file

• Creating new metadata

• Importing the metadata

Reconfiguring an existing file system does not delete any data.

To reconfigure the file system:

1. From the System Director Status tab, click the Stop Server button.

A dialog box opens, prompting you to confirm that you want to stop the System Director.

2. Click OK.

The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata.

3. Click Configure File System.

The File System Configuration window opens.

4. In the “Active File System Actions” section, click the “Reconfigure File System” radio button.

A dialog box opens, prompting you to confirm that you want to reconfigure the existing file system.

5. Click OK.

The system reconfigures its metadata and restarts the System Director.

Creating or Re-creating a New File System

You might need to create or re-create a file system under one of the following circumstances:

• You are setting up a System Director for the first time

• You are adding a second System Director

• You are upgrading your System Director hardware

• You are deleting and re-creating the System Director file system to recover from an error

For more information about creating, deleting and re-creating file systems on the System Director, see the Avid ISIS Setup Guide.

Monitoring Metadata Status

The System Director Status tab displays information about the System Director’s internal description of the file system. This metadata memory is used to record descriptions of Workspaces, folders, and files.

Most of this metadata information is also is displayed in the ISIS Launch Pad.

Avid ISIS System Director Control Panel

The metadata information includes:

• Total amount of memory in use

• Total amount of memory available

Metadata is saved to different drives in the Storage Element every 20 seconds. If the metadata ever needs to be recovered, the last saved version is retrieved automatically by the System Director. If that is the Storage Element that has failed, then the previous saved version is retrieved from another Storage Element.

The Metadata Status box shows when the metadata was last verified and saved, and replicated. A green indicator means no problem has been detected. A yellow indicator means the status is uncertain. A red indicator means that a problem exists.

Metadata memory is also saved automatically when you stop the System Director.

Avid ISIS System Director Control Panel

The following tables lists the status messages displayed in the Metadata Status box.

Status Category Messages Additional Notes

Ve ri f y •Not Active

Save •Saving

Replicate • Sending

Creating a Metadata Dump File

You can use the “Dump Metadata” function to write all metadata information to a text file.

• Verified

• Verify Failed

• State Unknown

•Saved

• Unknown State

•Not Active

• Save Failed

• Receiving

• Unknown State

•Not Active

• Replication Failed

When the System Director is in standby mode, the Verify indicator is disabled.

When the System Director is not in a Dual System Director configuration, the Replicate indicator is disabled.

This operation should be used only as a diagnostic aid. You cannot restore ISIS metadata from a metadata dump file.

When you write metadata to a file, the resulting file is extremely large and the time required to create the file is significant. Do not use this option unless instructed to do so by Avid Customer Support.

To write the contents of metadata to a text file in the System Director directory:

1. Click the System Director Status tab.

2. Click Dump Metadata.

A text file called PartitionDump.txt is created in the System Director’s data directory:

“D:\Program Files\Avid\ISIS System Director”

Resetting the Administrator Password

The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten. This feature does not affect the Windows operating system password. Windows administrator’s privileges are required to reset the password.

You can change the administrator’s password in the ISIS Management Console. For information

on setting a new password, see “Changing the Administrator Password” on page 36.

To reset the administrator’s password:

1. From the System Director Status tab, click the “Reset Password” button.

A dialog box warns you that this action removes the administrator’s password from the System Director’s account.

2. Click OK.

Managing Active Clients

The Active Clients tab is used to display the identity of the Avid ISIS clients known to the System Director. The information listed in this tab can be used to determine if obsolete numeric identifiers exist in the System Director.

Avid ISIS System Director Control Panel

The Active Clients tab displays all active Storage Elements as well as connected client accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view only the active client accounts. For more information, see “Monitoring Client Bandwidth” on page 157.

Avid ISIS System Director Control Panel

The System Director reports the current client status as described in the following table.

Heading Description

Name Lists the name of the client

ID Lists an internal numeric identifier used by the System Director to represent each client

that has a Workspace mounted. These identifiers are assigned when a client first contacts the System Director and remain valid until the client unmounts all Workspaces

Type Lists the client type (Admin, Client, Storage Manager or System Director)

OS Lists the operating system on the client

License Lists the number of licenses registered to the client

Last seen Lists the date and time when each client last sent its status to the System Director. The

System Director removes the entry when all Workspaces are unmounted from the client desktop

The box below the active clients list provides the following information:

• n clients are known or active—Indicates the number of clients currently active or seen by the System Director

• n licensed clients are allowed —Indicates the number of clients licensed by the software; 330 licensed ISIS 7000 clients and 90 licensed ISIS 5000 clients

• n licenses are in use—Indicates the number of licenses are being used by the clients currently connected to the shared storage network

If a client fails without unmounting all Workspaces, the System Director maintains the numeric identifiers. Typically, this is not a problem because the same identifier is reused when that client mounts a Workspace the next time. However, it is possible for a client to leave a Workspace mounted, shut down the client system, and never be seen by the System Director again. If that client system is then physically removed or renamed, the numeric identifiers would not be removed from the identification table. If enough obsolete entries were to accumulate, new clients might not be able to obtain numeric identifiers.

To check the license status of an active or an inactive client:

t Select the client in the active client list, and press the Refresh License button.

To disconnect an active or an inactive client:

t Select the client in the active client list, and press the Disconnect Client button.

You should inform the client you are temporarily disconnecting them and the connection will

return after a few seconds.

5 Managing Storage Groups and

Workspaces

This section contains the following topics:

• Managing Storage Groups

• Minimum Storage Space Requirement

• Managing Workspaces

• Managing Workspace Access Privileges

• Redistributing ISIS 7000 Data

• Redistributing ISIS 5000 Data

Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios. Workspaces are virtual volumes that exist on Storage Groups and can be resized dynamically. Workspaces allow you to segment your Storage Groups easily to accommodate projects and users.

Managing Storage Groups

This section contains the following topics:

• Storage Groups List

• Viewing Storage Group Details

• Adding New Storage Groups

• Adding Storage Elements to Storage Groups

• Removing ISIS Storage Elements from Storage Groups

• Deleting Storage Groups

Managing Storage Groups

The Storage Groups page of the ISIS Management Console allows you to add and delete Storage Groups, to rename Storage Groups, and to configure and manage Storage Groups. The Storage Groups page contains three sections. On the left side, the Storage Groups list displays all the Storage Groups available to the current user. On the right side, the Details panel displays technical information about selected Storage Groups, and the Storage Elements panel displays all Storage Elements available to the current user.

1 Action button toolbar—Perform actions on selected Storage Groups

2 Details panel—Detailed information on the selected Storage Groups; see “Viewing

Storage Group Details” on page 91

3 Storage Groups list—Lists all configured Storage Groups and related information; see

“Storage Groups List” on page 91

4 Filter panel—Filter the Storage Groups list display based on conditions you configure; see

“Filtering the Display” on page 30

5 Storage Elements list—Displays Storage Elements bound to the selected Storage Group

Storage Groups List

The following table summarizes the information available in the Storage Groups list.

Heading Description

Name Displays the name of the currently selected Storage Group

Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Group

Effective Displays the effective (available) storage capacity in gigabytes (GB) of the

Used Displays the amount of storage space in gigabytes (GB) that currently has data

Unused Displays the total amount of storage space in gigabytes (GB) that currently has

Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by

Unallocated Displays the amount of storage space in gigabytes (GB) available on the

Managing Storage Groups

selected Storage Group

written on it in the selected Storage Group

no data written on it in the Storage Element(s) assigned to the selected Storage Group

Workspaces in the selected Storage Group

Storage Elements and not currently reserved for the selected Storage Group

Chunk Size Displays the size of segmented media files sent over the network

Files Displays the number of files in the selected Storage Group

Directories Displays the number of directories in the selected Storage Group

You can sort the information in the Storage Groups page by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 30.

Viewing Storage Group Details

The Details panel and the Storage Elements panel display all information for the currently selected Storage Group and all information for the available Storage Elements. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS software.

You can sort the information in the Storage Elements panel by clicking any column heading. For

more information on sorting items in columns, see “Sorting Information” on page 30.

Managing Storage Groups

To view information about a Storage Group:

t In the Storage Groups list, select a Storage Group.

The Storage Groups page displays all the information for the selected Storage Group. If the Details panel is not visible, click the Details button.

To close the Details panel:

t Click the Details button.

The following table summarizes the information available in the details panels for Storage Groups and Storage Elements.

Heading Description

Name Displays the name of the currently selected Storage Group

Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Group

Effective Displays the effective (available) storage capacity in gigabytes (GB) of the selected

Storage Group

Used Displays the amount of storage space in gigabytes (GB) that currently has data written

on it in the selected Storage Group

Unused Displays the amount of storage space in gigabytes (GB) that currently has no data

written on it in the selected Storage Group

Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by

Workspaces in the selected Storage Group

Unallocated Displays the amount of storage space in gigabytes (GB) available on the

Storage Elements and not currently reserved for the selected Storage Group

Chunk Size Displays the size of segmented media files sent over the network

Domain ID (ISIS 7000 only)

Files Displays the number of files in the selected Storage Group

Directories Displays the number of directories in the selected Storage Group

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage Elements are bound.

The Storage Elements panel lists the Storage Elements allocated to the currently selected Storage Group, as well as the Storage Elements available for allocation to the Storage Group. The following table summarizes the information available in the Storage Elements panel. Some columns are hidden by default (see “Showing and Hiding Columns” on page 29).

Managing Storage Groups

Heading Description

Name Displays the name of the selected Storage Element

Storage Manager Displays the computer name of the Storage Manager connected to the system

Hostname Displays the computer name of the Avid ISIS enclosure

State Displays the Storage Element category of the selected Storage Element:

• Spare—Indicates Storage Elements that have been added to the Avid ISIS file system but are not allocated for a specific purpose; spare but inactive Storage Elements cannot be used until allocated to a Storage Group

• Active—Indicates active Storage Elements added to a server and allocated to a Storage Group

Chunk Size Displays the size of segmented media files sent over the network

Status Time Lists the last time the System Director logged the Storage Element’s status

Status Displays the working status logged by the System Director

Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Element

Used Displays the amount of storage space in gigabytes (GB) that currently has data

written on it in the selected Storage Element

Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated

Engine Serial (ISIS 7000 only)

Domain ID (ISIS 7000 only)

Displays the serial number of the Engine

Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.

Domain ID numbers are not displayed until the Storage Elements are bound.

Storage Groups on ISIS 7000

Storage Groups are created by adding bound Storage Elements to the Storage Group. Start by selecting the Storage Managers in the Storage Manager page and binding them. Open the Storage Groups page and select New to the display the Spare Storage Elements. Select the Storage Elements listed in the Storage Groups page and add them to a Storage Group. Once you have a Storage Group you can create Workspaces. The Avid ISIS 7000 supports two types of Workspace data protection: mirrored Workspaces and redundant array of independent disks (RAID 6) Workspaces.

Storage Group and Chunk Sizes

Storage Elements are combined to create Storage Groups in the ISIS file system. When you bind a Storage Element you must select either 512 KB (default) or 256 KB chunk sizes. Earlier Avid ISIS releases used 256 KB chunk sizes. These bound Storage Elements must all be of the same chunk size when you configure your Storage Group.

Avid ISIS switch hardware shipped with v1.x (ISS1000 and IXS1000) does not support 512 KB

chunk sizes. If you have Avid ISIS v2.x software running on v1.x switches, you must select the 256 KB chunk size when adding Storage Elements to the file system to create Storage Groups.

You cannot change the chunk size of a Storage Group once the Storage Group has been created. To change the chunk size of an existing Storage Group, you must delete the Storage Group and create a new Storage Group with the desired chunk size. The chunk size selection is only available when adding the Storage Elements.

Storage Blades and Chunk Sizes

There are two drives in all Avid ISIS 7000 ISBs. ISBs are identified by the total amount of storage in the ISB; for example, an ISB with the two 1 terabyte (TB) drives are referred to as i2000s. All ISBs (i500, i1000, i2000, and i4000) support the 512 KB chunk size, but only the i500 and i1000 support the 256k chunk size. The i2000 and i4000 ISBs require 512 KB chunk size. In addition you must have v2.x switch hardware (ISS2000 and IXS2000) to use the 512 KB chunk size.

Managing Storage Groups

RAID 6 Workspace, Single ISB Failure

When there is a single ISB failure in an ISIS Workspace configured with RAID 6 protection, the Workspace continues to function normally at a lower bandwidth. For mirrored Workspace, see

“Mirrored Workspace, Single ISB Failure” on page 95.

After confirming the failure of an ISB, it is highly recommended that you initiate the remove redistribution process of the failed ISB immediately. There are two benefits to doing this:

• First, immediately upon initiation of the remove redistribution, all new writes to the Workspace have the full benefit of RAID-6 protection (dual-parity protection).

• Second, upon completion of the remove redistribution process, existing data in the Workspace is once again fully protected. Prior to completion, if another ISB were to fail, the Workspace would be in an unprotected state (though no data would be lost).

RAID 6 Workspace, Dual ISB Failure

It is considered an “unprotected state” if you are with two failed ISBs in a RAID 6 Workspace. In an unprotected state with no additional failures, read operations continue to function normally at a lower bandwidth.

However, in an unprotected state, due to the distributed architecture of the ISIS file system (optimized for real-time performance), it is possible under certain circumstances that the system would not be able to correctly update the parity information when writing new data. As a result under these circumstances, the file system could return a failure status when writing. While the failure rate percentage on the total number of write operations is low, heavy workloads on the system would result in enough write failures to disrupt operations.

This issue only applies when the Workspace is in an unprotected state and the remove redistribution process on the failed ISBs has not been initiated. Therefore, it is highly recommended that the remove redistribution process is initiated immediately upon confirmation of any ISB failure. This ensures immediate protection (RAID 6 or mirroring) of new data being written, and full protection of all stored data at the earliest possible time.

Mirrored Workspace, Single ISB Failure

It is considered an “unprotected state” if you have a single ISB failure in a mirrored Workspace. In an unprotected state with no additional failures, read operations continue to function normally.

Managing Storage Groups

However, in an unprotected state a subsequent or infrastructure failure will cause operational issues which could result in failures when writing new data or prevent you from accessing data in the Workspace. An additional ISB failure creates a situation in which data accessibility has been compromised. Networking issues, on the other hand, will not cause accessibility issues on previously written data but might prevent the successful completion of the active write operation.

Adding or Removing ISBs (Mirrored or RAID 6)

When permanently adding or removing ISBs from an ISIS Workspace it is recommended to do a full redistribution. The full redistribution should be done after the ISB add or remove is complete. Examples of permanent changes would be adding or removing an engine to the storage stack.

The full redistribution makes sure all blocks in the Workspace are optimally distributed based on the new permanent configuration. Doing a full redistribution immediately after the permanent adds or removes minimizes the chances of running into issues if a full redistribution is required in the future. One potential issue would be the storage blades getting full during a full redistribution and requiring the user to delete files to allow the redistribution to complete.

This recommendation does not apply to the case of removing and then replacing failed storage blades. For other examples of symmetric and non-symmetric redistributions, see the Avid ISIS Performance and Redistribution Guide on the Knowledge Base at www.avid.com/US/support.

Adding an ISB to the File System

If you add an ISB (displays as an available Storage Element) to your file system, make sure you match the Chunk Size of the new Storage Element to the Chunk Size of the existing Storage Group. New Storage Elements are added with a default chunk size of 512 KB on mirrored Storage Groups (256 KB with i1000 ISBs). You cannot mix the chunk sizes within a Storage Group. To change the chunk size of an ISB, you must remove the new Storage Element from the file system and add the Storage Element again select the same protection and chunk size of the existing Storage Group.

Zone 1 Switches

Managing Storage Groups

The ISIS v2.x generation IXS and ISS switches install in the same engines as earlier releases, the chassis has not changed. However, all the switches in the engines need to be of the same generation. The two new switches are labeled with IXS2000 and ISS2000. The new switches cannot be mixed in ISIS Engines with earlier versions of the switches (labeled IXS1000 and ISS1000). If your IXS and ISS switches are not labeled, consider them the earlier versions. The ISS2000 switches are required for 10-Gb clients and 512 KB chunk size, see “Storage Group and

Chunk Sizes” on page 94.

The Avid ISIS documentation refers to IXS2000 and ISS2000 switches as v2.x hardware and IXS1000 and ISS1000 switches as v1.x hardware.

Storage Groups on ISIS 5000

In the ISIS 5000, each Engine is a Storage Element. You can assign all of your Storage Elements to one large Storage Group, or each Storage Elements can be a Storage Group. A Storage Elements can be assigned to only one Storage Group. Avid ISIS 5000 provides RAID 5 data protection with an active hot spare.

Storage Groups are created by adding bound Storage Elements to the Storage Group. Start by selecting the Storage Managers in the Storage Manager page and bind them. Open the Storage Groups page and click New to the display the Spare Storage Elements. Select the Storage Elements listed in the Storage Groups page and add them to a Storage Group. Once you have a Storage Group you can create Workspaces.

Adding Storage Elements to Storage Groups

You can add unassigned Storage Elements to a Storage Group to increase its storage capacity. This is typically done when adding a new Engine to your Avid ISIS system. This process initiates a redistribution of the files in the existing Storage Group to include the new Storage Element. For more information, see“Redistributing ISIS 7000 Data” on page 121 and

“Redistributing ISIS 5000 Data” on page 127.

To add Storage Elements to a Storage Group:

1. From the Management Console home page, do one of the following:

t Click the Storage Groups icon, located in the System section.

t Click System > Storage Groups in the pop-up navigation menu.

The Storage Groups page opens.

Managing Storage Groups

2. In the Storage Groups list, select the Storage Group where you want to add Storage Elements, and then do one of the following:

t Click the Details button.

t Double-click the Storage Group name.

The Details panel displays all the information on the selected Storage Group.

3. In the Storage Elements panel, select all the spare Storage Elements you want to add to the Storage Group.

If you have two Management Domains in the ISIS 7000, you need to check the Domain ID

column and select Storage Elements from the same domain, you cannot add Storage Elements to a Storage Group with a different Domain ID. Storage Groups cannot span across Management Domains.

4. Click the Add button to add the selected spare Storage Elements to the Storage Group.

The Storage Elements panel refreshes to display the selected Storage Elements added to the Storage Group.

5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information.

6. Click Apply.

The Storage Elements are added to the Storage Group.

- The shared storage network performs a redistribution of any data on the

Storage Elements. The amount of time required for the redistribution depends on the amount of data in the Storage Group.

- The configuration change counter for all affected Workspaces is incremented by one.

After ten configuration changes, the system prompts you to perform a full redistribution. You can

suspend and resume the redistribution if needed. For more information, see “Using ISIS 7000

Advanced Redistribution Commands” on page 125 and “Using ISIS 5000 Advanced Redistribution Commands” on page 128.

Adding New Storage Groups

A Storage Group is a set of physical Storage Elements that store a subset of the complete set of media files accessible within a shared storage environment.

You need to add Storage Elements to the file system before you can create any Storage Groups.

For more information, see “Adding Storage Elements to the File System” on page 48.

Managing Storage Groups

If you have bound Storage Elements to the ISIS file system but you have not created any

Storage Groups, the Create Storage Groups dialog box opens by default when you select the Storage Groups list.

To add a new Storage Group:

1. From the Management Console home page, do one of the following:

t Click the Storage Groups icon, located in the System section.

t Click System > Storage Groups in the pop-up navigation menu.

The Storage Groups page opens.

2. Click the New button.

The Create Storage Group dialog box opens.

3. In the Name text box, type a name for the Storage Group.

Do not use non-permitted characters in Management Console text fields. For information on

Management Console text entry guidelines, see “Entering Text” on page 33.

If there is already a Storage Group with the name entered in the Name text box, an error message tells you to type a new name.

4. In the Storage Elements panel, select the Storage Elements you want to assign to the new Storage Group.

5. Click the Add button.

The Storage Elements are allocated to the Storage Group. You can use the Remove button to remove Storage Elements from the Storage Group.

6. (Option) Before you create your Storage Group, you can use the Revert button to undo any modifications made to the Storage Group information.

7. Click Apply to create a new Storage Group containing all the selected Storage Elements.

The new Storage Group appears in the Storage Groups list, and the Create Storage Group dialog box refreshes to show the Storage Elements still available for additional Storage Groups.

8. (Option) Repeat steps 3 through 8 to create new Storage Groups.

9. Click Close to close the Create Storage Group dialog box and to return to the Storage Groups page.

Removing ISIS Storage Elements from Storage Groups

You can remove Storage Elements from your Storage Group, as long as the following conditions are met after you have done so:

• The Storage Group contains a sufficient number of Storage Elements so that after the remove operation, at least the minimum number of Storage Elements remain. For more information, see “Adding New Storage Groups” on page 98.

Managing Storage Groups

• If the ISIS 7000 Storage Group includes RAID 6 Workspaces in the Storage Group, you must have at least 8 Storage Elements in the Storage Group.

• The Storage Group contains enough Storage Elements to support the space allocated to your Workspaces.

This is the total amount of storage allocated to the Workspaces, not the actual amount of data

stored on the Workspaces.

• There is no data present in any of the Workspaces.

Storage Elements removed from the Storage Group are returned to the system’s pool of spare Storage Elements.

Managing Storage Groups

When Storage Elements are removed, a redistribution is initiated. If you start the Storage Element removal on an ISIS 7000 during high client usage, it might cause a negative performance impact on your clients. This can include dropped frames, underruns, and failed captures. Remove Storage Elements during periods of light client activity.

If you start the Storage Element removal on an ISIS 5000, all I/O to ISIS 5000 temporarily stops. If you have important capture or playback operations in progress, click “Cancel” and plan your Storage Element removal at a time when the ISIS 5000 is not in use.

Once a redistribution is started, you can suspend the redistribution if needed and restart it at a more appropriate time.

To remove Storage Elements from a Storage Group:

1. From the Management Console home page, do one of the following:

t Click the Storage Groups icon, located in the System section.

t Click System > Storage Groups in the pop-up navigation menu.

The Storage Groups page opens.

2. In the Storage Groups list, select the Storage Group from which you want to remove Storage Elements, and then do one of the following:

t Click the Details button.

t Double-click the Storage Group name.

The Details panel displays all the information on the selected Storage Group.

3. In the Storage Elements panel, select all the Storage Elements you want to remove from the Storage Group.

4. Click the Remove button.

The Storage Elements panel refreshes and displays the selected Storage Elements as Spare.

You cannot remove Storage Elements if it would cause the capacity of the Storage Group to fall

below either the used space or the allocated space. You must reduce the amount of space allocated to the Workspace(s). For more information on modifying Workspaces, see “Resizing

Workspaces” on page 117.

5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information.

6. Click Apply.

The Storage Elements are added to the Storage Group.

100

Pinnacle Systems ISIS - 4.0 Administrator’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Before Performing Administrative Functions

Opening the Management Console

Using the Management Console Interface

Navigation Toolbar

System Status Console

System Status Console Panels

Accessing Help

Session Counter

Main Tools Panel

Organizing Display Information

Moving Columns

Showing and Hiding Columns

Sorting Information

Filtering the Display

Updating Information

Selecting Items

Using Context Menus to Perform Actions

Entering Text

2 Configuring the Management Console

Configuring Management Console Preferences

Changing the Administrator Password

Configuring External Authentication

Configuring the Notification Service

Starting, Stopping, and Configuring the Notification Service

Configuring Error Notification Parameters

Configuring Contact Information

3 Managing Avid ISIS Hardware

Managing Storage Managers

Storage Manager Column List

Viewing Storage Manager Details

Storage Manager Status

Adding (Binding) Storage Managers to the ISIS File System

Removing (Unbinding) Storage Managers from the ISIS File System

Clearing Network Degraded Status Messages

Upgrading ISIS 7000 Storage Manager

Adding Storage Elements to the File System

Removing Storage Elements from the ISIS 7000 Shared Storage Network

Identifying the ISIS 7000 Storage Elements Prior to Removal

Preparing to Removing Storage Elements from the Avid ISIS Engine

Removing Orphaned Storage Managers

Managing Storage Elements

Storage Element Column List

Storage Element Status

Storage Element Status Messages

Storage Element Details

Initiate Block Rectify

Managing ISIS 7000 Switch Blades

ISIS 7000 Switch Blades Column List

Viewing ISIS 7000 Switch Blade Details

Upgrading ISIS 7000 Switch Blades

Managing the Engine

Engine Column List

Engine Details

Removing Engines from the Engine List

Upgrading ISIS 7000 Engine Components

Upgrading Individual ISIS 7000 Engine Components

4 Avid ISIS Control Panels

ISIS Launch Pad

Opening ISIS Launch Pad

Minimizing or Closing the ISIS Launch Pad

ISIS Launch Pad Buttons

Avid ISIS System Director Control Panel

Using Storage Manager Memory Log Viewer

Opening the System Director Control Panel

Starting and Stopping the System Director Service

Changing System Director Virtual Name

Monitoring System Director Status

System Director Performance Indicators

System Director Status Indicators

Resetting the System Director Event Log

Using the ISIS System Director Memory Log Viewer

Working with File System Operations

Reconfiguring the File System

Creating or Re-creating a New File System

Monitoring Metadata Status