Pinnacle Systems Interplay Production Services - 3.4 User Manual

Interplay®| Production Services

Setup and User’s Guide

Version 3.4

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

This documen publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Interplay Production Services. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

t is protected under copyright law. An authorized licensee of Interplay Production Services may reproduce this

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

velopMentor

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Interplay Production Services Setup and User’s Guide • Created September 22, 2015 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 15

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Working with the Interplay | Production Services System 17

Understanding the Production Services System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Production Services Engine Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding the Interplay Production Services and Transfer Status Tool . . . . . . 19

Understanding the Various Production Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Production Services Used By MediaCentral | UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Check Lists for Setting Up and Using Service Providers . . . . . . . . . . . . . . . . . . . . . . . . 23

Licenses and Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Support for Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Support for Group Clips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mounting Workspaces for Interplay Transcode and Other Production Services. . . . . . . 26

Changing the Hostname for the Interplay Auto Production Service . . . . . . . . . . . . . . . . 27

Chapter 2 Production Services Engine Installation and Configuration 28

Check List for Setting Up the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . 28

Registering the Production Services Engine in an Interplay Workgroup. . . . . . . . . . . . . 29

Configuring the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting Up a Workgroup for Production Services Backup. . . . . . . . . . . . . . . . . . . . . . . . 36

Automatically Connecting to a Backup Production Services Engine . . . . . . . . . . . . 36

Configuring and Connecting a Spare Production Services Engine . . . . . . . . . . . . . 42

Backing Up the Production Services Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Restoring the Production Services Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 3 Using the Production Services and Transfer Status Tool. . . . . . . . . . . . . . 56

Opening the Production Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 56

Production Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . 58

Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Job Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Customizing the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Prioritizing a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Customizing the Providers Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Opening the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Deleting a Production Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . . . . 81

Managing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Registering Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Registering a Service Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring a Provider for the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . 87

Verifying That a Service Provider Is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 5 Working with Production Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 92

Understanding Production Services Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Creating a Service Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Selecting Audio Formats for Copy, Move, and Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Modifying Changed or New Options in a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Exporting and Importing Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 6 Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Understanding the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Registering the Transcode Service with the Production Services Engine . . . . . . . . . . 105

Connecting the Transcode Provider to the Production Services Engine . . . . . . . . . . . 106

Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Creating an Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes . .

116

Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSS-

RATE Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Support for Surround Sound Audio Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Understanding MIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Understanding DUALMIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Understanding DUALMIXDOWN Mode with Two Workspaces . . . . . . . . . . . . . . . 126

Understanding CROSSRATE Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Understanding DATAEXTRACT Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Transcoding an Asset from Interplay | Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . 133

Transcoding OMF Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Transcoding Avid Assets Using an Auto Transcode Folder . . . . . . . . . . . . . . . . . . 142

Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Stereoscopic 3D Support in Interplay Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Chapter 7 Working with the Archive and Restore Services . . . . . . . . . . . . . . . . . . . . 145

Understanding Archive and Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Archive Configuration and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Registering the Archive or Restore Service with the Production Services Engine . . . . 150

Configuring an Archive Provider or Restore Provider for the Production Services Engine. .

151

Configuring the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 153

Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Defining the Maximum Number of Simultaneous Jobs for Archive and Restore . . 156

Overriding Metadata When You Archive an Asset. . . . . . . . . . . . . . . . . . . . . . . . . 157

Connecting to the Archive Database and Creating Folders in Interplay Access. . . . . . 157

Working with Interplay Archive and Interplay Restore Profiles . . . . . . . . . . . . . . . . . . . 160

Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . . . . . 161

Interplay Archive Profile and Interplay Restore Profile Options . . . . . . . . . . . . . . . 162

Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . . . . . 164

Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Consolidating Clips and Sequences Before an Archive Operation . . . . . . . . . . . . 168

Deleting Online Media After an Archive Operation. . . . . . . . . . . . . . . . . . . . . . . . . 170

Archiving Assets Using Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Preparing the Workgroup for Auto Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Configuring Auto Archive Using Avid Service Configuration . . . . . . . . . . . . . . . . . 175

Verifying That the Auto Archive Service is Running . . . . . . . . . . . . . . . . . . . . . . . 178

Setting Up an Auto Archive Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Searching the Archive Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Restoring Assets from the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Relinking Partially Restored Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Viewing Partially Restored Reference Tracks in Interplay Access. . . . . . . . . . . . . 191

How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . . . . 192

Configuring a Workgroup to Use Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . 193

Check List for Configuring and Using Multiple Archive Engines . . . . . . . . . . . . . . 193

Required Software for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Terminology for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Creating Profiles for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Configuring Asset Tracking for Multiple Archive Engines. . . . . . . . . . . . . . . . . . . . 198

Chapter 8 Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Understanding the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . 209

Registering the Copy Service with the Production Services Engine . . . . . . . . . . . . . . . 211

Configuring a Copy Provider for the Production Services Engine. . . . . . . . . . . . . . . . . 211

Using an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Copying Assets and Media to Another Workgroup Using Interplay Access . . . . . . . . . 218

Copying Assets and Media to Another Workgroup Using an Avid Editing Application . 221

Copying Assets During Ingest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Setting Registry Keys for Copying During Ingest . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Defining the Maximum Number of Simultaneous Jobs for Copy. . . . . . . . . . . . . . . . . . 227

Chapter 9 Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . . . . 228

Understanding the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Installing the Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Understanding the Auto-Copy Folder Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Identifying an Auto-Copy Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Auto-Copying of Subfolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder . . . 239

Automatically Backing Up the Complete Database and Media. . . . . . . . . . . . . . . . . . . 240

Changing the Number of Auto-Copy Replication Jobs Submitted . . . . . . . . . . . . . 241

Resetting the Auto-Copy Replication Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Chapter 10 Working with the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Understanding the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Workflow for Moving Media to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Check List for Moving Assets to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Registering the Move Service with the Production Services Engine. . . . . . . . . . . . . . . 250

Configuring a Move Provider for the Production Services Engine . . . . . . . . . . . . . . . . 250

Creating a Interplay Move Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Moving Media to Another Workspace Using Interplay Access . . . . . . . . . . . . . . . . . . . 255

Defining the Maximum Number of Simultaneous Jobs for Move . . . . . . . . . . . . . . . . . 260

Chapter 11 Working with the Delivery Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Understanding the Delivery Service and Delivery Receiver Service. . . . . . . . . . . . . . . 261

Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Registering the Delivery Receiver in an Interplay Production Workgroup . . . . . . . . . . 264

Registering the Delivery Service with the Production Services Engine . . . . . . . . . . . . 266

Configuring a Delivery Provider for the Production Services Engine . . . . . . . . . . . . . . 266

Creating an Interplay | Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Creating Profiles for Specific Delivery Providers and Specific Delivery Receivers 272

Specifying User Credentials in a Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Transferring Assets Through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Relinking Partially Delivered Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Verifying the Delivery Receiver Service is Running Using Avid Service Framework . . 279

Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . . . . . 281

Overriding Delivery of Already Existing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Allowing Third-Party Providers to Directly Connect to the Interplay Delivery Service. . 283

Defining the Maximum Number of Simultaneous Jobs for Delivery . . . . . . . . . . . . . . . 283

Chapter 12 Working with the STP Encode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Understanding Long GOP OP1a and STP Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Workflow for Background Processing of Long GOP Splicing and Transferring of Long GOP

OP1a Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Check List for Transferring Long GOP OP1a Media in the Background. . . . . . . . . . . . 289

Registering the STP Encode Service with the Production Services Engine . . . . . . . . . 290

Connecting the STP Encode Provider to the Production Services Engine . . . . . . . . . . 291

Starting the STP Encode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Connecting to the Production Services Engine From Interplay Assist or an Avid Editing Ap-

plication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Connecting to the Production Services Engine from Interplay Assist . . . . . . . . . . 295

Connecting to the Production Services Engine from an Avid Editing Application . 296

Performing Send-to-Playback as a Background Process from Interplay Assist . . . . . . 297

Performing Send-to-Playback as a Background Process from an Avid Editing Application .

299

Chapter 13 Installing and Configuring Production Services for MediaCentral Delivery . .

301

Understanding Production Services for MediaCentral Delivery . . . . . . . . . . . . . . . . . . 301

Check List for Installing and Configuring Automation and Consolidate Services . . . . . 302

Prerequisites for Installing and Configuring Automation and Consolidate Services . . . 303

Installing the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Registering the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . 305

Registering a Provider with the Production Services Engine . . . . . . . . . . . . . . . . . . . . 307

Registering a Production Services Automation Provider . . . . . . . . . . . . . . . . . . . . 308

Registering and Connecting a Consolidate Provider . . . . . . . . . . . . . . . . . . . . . . . 310

Creating a Consolidate Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Chapter 14 Troubleshooting Interplay | Production Services . . . . . . . . . . . . . . . . . . . 317

General Troubleshooting for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Checking Production Services Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Troubleshooting Using Avid Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Archive and Restore Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Finding Solutions to Specific Archive and Restore Problems . . . . . . . . . . . . . . . . 323

Compatibility of Archive and Restore Services and Third-Party Software . . . . . . . 324

Getting Information About an Archive or Restore Job from the Jobs Page . . . . . . 325

Getting Information About an Archive or Restore Job from a Log File. . . . . . . . . . 325

How the Production Services Status Tool Reports Archive and Restore Operations . .

325

Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Manually Updating the Status of Media Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Using a HOSTS File for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Understanding the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Updating the HOSTS File (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Appendix A Media Supported by Partial Restore and Partial Delivery, Version 3.4 . . 334

Appendix B AVC-Intra Resolutions Supported by Interplay | Production Services . . 336

Appendix C Target Resolutions for Interplay | Transcode, Version 3.4 . . . . . . . . . . . . 338

Appendix D Maximum Number of Simultaneous Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . 343

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Using This Guide

Congratulations on your purchase of the Interplay®| Production Services system, consisting of the Production Services Engine, the Production Services, and the Production Services and Transfer Status tool.

In Interplay Production v3.1, the product name Interplay Media Services was changed to

Interplay |Production Services. The product name in the user interface and documentation was changed in Interplay Production v3.3.

. The Production Services Engine lets you take advantage of a network environment and pass

compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks.

For example, today’s production houses face a rising demand for translating media into formats suitable for distribution through many channels — often at the same time. By moving or distributing this operation to lower cost, dedicated workstations, editing workstations are free to perform other tasks, allowing you to generate two streams of revenue-producing work in parallel.

The Production Services Engine and its Production Services and Transfer Status tool are the keys to managing these resource-intensive processes. This software infrastructure manages all of the Production Services. As Avid develops new Production Services, the Production Services Engine manages those services as well.

This guide is intended for all Production Services users, from beginning to advanced.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

Symbols and Conventions

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

Check the documentation that came with your Avid application or your hardware for

3. maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24

urs per day, 7 days per week. Search this online Knowledge Base to find answers, to view

ho error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

If You Need Help

Viewing Help and Documentation on the Interplay Production Portal

You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at

0-949-AVID (800-949-2843).

Avid Training Services

1 Working with the Interplay | Production

Services System

The following topics provide an overview of the Interplay Production Services system:

• Understanding the Production Services System

• Production Services Engine Components

• Understanding the Various Production Services

• Production Services Used By MediaCentral | UX

• Check Lists for Setting Up and Using Service Providers

• Support for Restrictions

• Support for Group Clips

• Mounting Workspaces for Interplay Tran

• Changing the Hostname for the Inte

scode and Other Production Services

rplay Auto Production Service

Understanding the Production Services System

The Production Services system is a software infrastructure on which various services are layered. Production Services uses the concept of service providers. A service provider (or provider) is a software service that can perform a particular job, such as transcoding media or archiving assets. The Production Services Engine serves as a broker for services in an Interplay workgroup.

Avid editing applications allow you to work with clips of any frame rate or field motion type

(interlaced or progressive) in a project. Clips that do not match the frame rate or field motion type of the project are known as mixed-rate clips. Interplay supports working with mixed-rate clips and sequences with mixed-rate clips.

Production Services Engine Components

The software used to manage service providers is composed of two major components: the Production Services Engine and the Production Services and Transfer Status tool.

The following topics describe these components:

• Understanding the Production Services Engine

• Understanding the Interplay Production

Services and Transfer Status Tool

Understanding the Production Services Engine

The Production Services Engine acts as a broker to match jobs and their corresponding settings with suitable providers. The Production Services Engine is a repository of job and provider information. Individual providers select jobs that they are able to process according to the service they provide.

For example, a Media Composer system (a client) needs a clip transcoded. It sends a request to the Production Services Engine (the server) with information about the job. The Production Services Engine places the information in a queue. When a Transcode provider is available to do the transcoding, it selects the job, gets the information from the Production Services Engine, and transcodes the media. The Production Services Engine provides status on the job through the Production Services and Transfer Status tool.

The Production Services Engine should not reside on the same computer as an Avid editing application. A provider can be installed on the same computer as the Production Services Engine, depending on the individual provider and the workload and memory usage of the particular computer.For specific information on configuration requirements, see the Interplay | Production Software Installation and Configuration Guide.

The Avid Interplay Production Services window opens when you start the Production Services Engine. The window displays current information about the status of the Production Services Engine, including the host name for the system on which the Production Services Engine resides. The Production Services Engine uses the host name to identify itself on the network.

Production Services Engine Components

The following illustration of the Avid Interplay Production Services window shows the host name A51-WG1-MSE, which is the host name of the computer on which the Production Services Engine is installed.

The Avid Interplay Production Services window provides access to the Production Services and Transfer Status tool through the Admin Tool button. See “Understanding the Interplay

Production Services and Transfer Status Tool” on page 19.

e Avid Interplay Production Services window also provides access to Production Services

Th settings through the Settings button. See “Configuring the Production Services Engine” on

31.

page

or information on starting the Production Services Engine, see “Starting the Production

ces Engine” on page 35.

Servi

Understanding the Interplay Production Services and Transfer Status Tool

The Interplay Production Services and Transfer Status tool communicates with the Production Services Engine to let you manage Production Services. The Production Services and Transfer Status tool is installed with the Production Services Engine software.

The Production Services and Transfer Status tool also includes a tab for monitoring transfers that use Interplay Transfer. For more information, see the Interplay | Transfer Setup and User’s Guide.

The following illustration shows the Production Services and Transfer Status tool opened to the login/logout tab.

Production Services Engine Components

The Production Services and Transfer Status tool is installed with the Production Services Engine. You can install it on another computer from the Individual Optional Installers page of the Interplay Server Installer or the Interplay Client Installer, so that you can manage Production Services from that computer. The tool is also installed with Interplay Access, but you need to open the Production Services Status tab and the Transfer Status tab as separate windows.

The Production Services and Transfer Status tool performs three types of functions:

• Provides detailed information about Production Services, based on lists of jobs, encoders, profiles, and users.

• Provides controls for managing services and registering providers.

• Provides controls for managing Production Services such as canceling jobs, deleting provider software, creating or deleting profiles, and creating or deleting users.

The functions you can perform depends on your user rights (see “Using the Users Page” on

page 77). Administrators can perform the follo

wing tasks:

• Register and delete providers

• View details on any job

• Delete jobs submitted by any user

• Purge the jobs list

Understanding the Various Production Services

Regular users can perform administrative tasks only on their own jobs.

For more information, see “Using the Production Services and Transfer Status Tool” on page 56.

Understanding the Various Production Services

Production Services can be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks.

When you install a Production Service on a computer, the installation program installs provider software for that service. You can install the same service on more than one computer in an Interplay workgroup, and as a result have multiple providers for the same service.

After you install a service, you use the Production Services and Transfer Status tool to register the provider of the service. In a workgroup with multiple providers, you need to register each provider.

The following table lists the services managed by the Production Services Engine.

Production Service Providers

Service Description

Interplay Transcode service Lets you transcode Avid assets from one Avid-supported

resolution to another. For example, you can use the Interplay Transcode service to create a low-resolution version of a sequence or master clip. For more information, see “Working

with the

terplay Archive service

Avid Interplay Restore service

terplay Copy service Lets you copy assets (metadata) and their media files from one

terplay Move service Lets you move media files from one Avid ISIS workspace to

Provides access to archive and restore features. The Interplay Archive and Restore services manage the process of moving data, instead of using the Interplay Transfer Engine. For more information, see “Working with the Archive and Restore

workgroup to another. For more information, see “Working with

another. For more information, see “Working with the Move

Transcode Service” on page 102.

ervices” on page 145.

he Copy Service” on page 204.

ervice” on page 244.

Understanding the Various Production Services

Production Service Providers (Continued)

Service Description

Interplay Delivery service Lets you transfer a clip and its media files or only the portion that

is used in a subclip or a sequence. For more information, see

“Working with the Delivery Service” on page 261 and “Production Services Used By MediaCentral | UX” on page 23.

terplay Auto Production Services

• Auto Archive

• Auto Transcode

• Auto Transfer

• Auto Copy

Interplay STP Encode service Lets you offload time-consuming processing involved in

Lets you configure folders and subfolders to perform tasks automatically. You can use the Avid Service Configuration settings to configure the various Auto Production Services.

An auto archive and auto transcode operation includes

subfolders. An auto transfer operation does not include subfolders. An auto copy operation maintains the same folder structure as the source workgroup.

For installation instructions, see the Interpla Software Installation and Configuration Guide.

For more information, see the following:

• “Working with an Auto Archive Folder” on page 174

• “Working with an Auto Transcode Folder” on page 137

• “Automatically Transferring Assets to Another Workgroup” in

the Interplay | Transfer Setup and User’s Guide.

• “Automatically Copying Assets to Another Workgroup” on

page

228

xporting and transferring of Long GOP OP1a media, during a send-to-playback request from the Avid editing application, Interplay Assist, or MediaCentral UX. For more information, see

“Working with the STP Encode Service” on page 284 and “Production Services Used By MediaCentral | UX” on page 23.

y | Production

terplay Production Services

Automation

(MediaCentral only) Handles the logic of chaining a Consolidate job and a Delivery job. It triggers a Consolidate job and monitors its status. If the Consolidate job is successful, it triggers a Delivery job. For more information, see “Production Services

Used

By MediaCentral | UX” on page 23 and “Installing and

Conf

iguring Production Services for MediaCentral Delivery” on

page 301.

Production Services Used By MediaCentral | UX

Production Service Providers (Continued)

Service Description

Interplay Consolidate (MediaCentral only) Uses the In and Out marks specified for a

loaded clip or subclip to create a new media and asset.For more information, see “Production Services Used By

Media

Central | UX” on page 23 and “Installing and Configuring

roduction Services for MediaCentral Delivery” on page 301.

The MediaCentral Distribution Service, which is used for MediaCentral send-to-playback

operations, is not managed by the Production Services Engine.

Production Services Used By MediaCentral | UX

Avid MediaCentral UX delivers workflow tools for media professionals through both Web and mobile applications. It uses Interplay Production Services in the following workflows:

• Send to Playback (STP): STP from MediaCentral UX requires a Production Services Engine and the following services:

- Interplay Transcode

- Interplay STP Encode

• Delivery: Delivery from MediaCentral UX requires a Production Services Engine and the following services:

- Interplay Delivery

- Production Services Automation (for delivering Mark In to Mark Out)

- Interplay Consolidate (for delivering Mark In to Mark Out)

For more information, see the MediaCentral UX documentation and this guide.

The MediaCentral Distribution Service, which is used for MediaCentral send-to-playback

operations, is not managed by the Production Services Engine.

Check Lists for Setting Up and Using Service Providers

The following table provides a list of the various Production Services providers with a reference to the specific check list for each service. These check lists provide a list of the steps to set up and use the various services.

Licenses and Production Services

For a check list for setting up the Production Services Engine, see “Check List for Setting Up the

Production Services Engine” on page 28.

Production Service Provider Documentation

Interplay Transcode service “Check List for Transcoding Assets” on page 103

Interplay Archive service

terplay Restore service

Interplay Copy service “Check List for Copying Assets to Another Workgroup” on

Interplay Move service “Check List for Moving Assets to Another Workspace” on page 248

Interplay Delivery service “Check List for the Delivery Service” on page 263

Interplay STP Encode service “Check List for Transferring Long GOP OP1a Media in the

Interplay Consolidate “Check List for Installing and Configuring Automation and

Interplay Production Services Automatio

“Check List for Archiving and Restoring Assets” on page 147

age 209

Backg

round” on page 289

Consolidate Services” on

“Check List for Installing and Configuring Automation and Consolidate Services” on page 302

Licenses and Production Services

A license is required for the Production Services Engine and most Production Services providers. The license is activated in one of two ways:

• Through a hardware application key (dongle)

• Through software licensing (beginning with Interplay Production v3.3.

page 302

For more information, see the Interplay | Production Software Installation and Configuration Guide.

Support for Restrictions

A restriction is a type of locator that Interplay Assist and Interplay Central users can add to a clip to indicate that use of the clip is restricted in some way, such as a requirement to pay for its use. Previous versions of Interplay preserved restrictions when you used an Avid editing application to check out and check in a clip before sending it to a Production Service. For Interplay v3.0 and later, checkout and checkin is no longer required, and you can send clips to Production Services from Interplay Access, Interplay Assist, or an Avid editing application.

Support for Group Clips

Interplay v3.0 and later supports preservation of restrictions for clips processed through all Production Services, including:

• Interplay Access

• Interplay Archive

• Interplay Restore

• Interplay Transcode

• Interplay Copy

• Interplay Move

• Interplay Delivery

• Interplay Transfer

Workgroup-to-workgroup transfers processed through Interplay Access v3.0 require Interplay Access v3.0 on the receiving Transfer Engine.

Note the following limitations:

• A restriction includes a color value (used for its markers) and the username of the creator. These values are supported in the local workgroup. However, after a clip is transferred to another workgroup or restored from archive, the values default to color = white and username = the login name of the user requesting the job.

• A sequence that includes a master clip with restrictions uses a copy of the master clip. If a user later changes the restriction on the master clip, the copy used in the sequence is not updated.

Support for Group Clips

Group clips are created in Media Composer and other Avid editing applications by using MultiCam features to sync a group of clips based on common source timecode, auxiliary timecode, or marks placed in the footage. A user working in an Avid editing application can check group clips in to and out from an Interplay Production database. Interplay Access users can view information about group clips, including master clip relatives.

Starting with Interplay v3.0, group clips and sequences that contain group clips are supported by Interplay Transfer and by the following Production Services:

• Interplay Archive v3.0

• Interplay Restore v3.0, including Partial Restore

• Interplay Copy v3.0

• Interplay Move v3.0

Mounting Workspaces for Interplay Transcode and Other Production Services

• Interplay Delivery v3.0, including Partial Delivery

• STP Encode v3.0

• Interplay Transcode v3.0, with the following limitations:

- You cannot use CROSSRATE mode to transcode group clips.

- You can use MIXDOWN mode to transcode a sequence with group clips, but only the

camera angle selected in the Avid editing application timeline is included in the mixed-down master clip.

Subclips created from group clips, group clips composed of subclips, and multigroup clips are

not currently supported by Interplay Transfer or Production Services.

Mounting Workspaces for Interplay Transcode and Other Production Services

To use Interplay Transcode and other Production Services, you must mount at least one workspace for each shared-storage system that you use for reading and writing on the provider system. You can mount the workspace as a UNC drive or a lettered drive.In most cases, you do not need to mount each workspace that you use, but there is no harm in doing so. For Interplay Transcode, if you use lettered drives, you must mount the target workspace.

Note the following:

• Starting with version 2.6, the Interplay Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.

You use the ISIS Client Manager Connection Manager to mount drives. For more information on mounting workspaces, see the Avid ISIS Client Manager Help.

Changing the Hostname for the Interplay Auto Production Service

The following procedure describes how to change the hostname of the Interplay Auto Production Service (for example, if you entered the name incorrectly the first time). You use the Avid Service Configuration Tool. The Interplay Auto Production Service is named Avid Automatic Archive, Copy, Transcode, and Transfer Service in the Avid Service Configuration tool.

To change the hostname for the Automatic Archive, Copy, Transcode, and Transfer service:

1. Open the Avid Service Configuration tool.

2. Open the display for the system running the Automatic Archive, Copy, Transcode, and Transfer service.

3. Click the Avid Automatic Archive, Copy, Transcode, and Transfer service.

4. Change the name and click Apply.

5. Use the Computer Management tool to restart the service as follows:

a. Right-click the My Computer icon on your desktop.

b. Select Manage and select Services and Applications.

c. Restart the Avid Automatic Archive, Copy, Transcode, and Transfer service.

2 Production Services Engine Installation

and Configuration

The following topics describe installation and configuration of the Production Services Engine:

• Check List for Setting Up the Production Services Engine

• Registering the Production Services Engine in an Interplay Workgroup‘

• Configuring the Production Services Engine

• Starting the Production Services Engine

• Setting Up a Workgroup for Production Services Backup

Check List for Setting Up the Production Services Engine

The following table provides a list of steps to perform when setting up the Production Services Engine in an Interplay workgroup.

Setting up the Production Services Engine Check List

Task Section Reference

Make sure the workstation is configured as a



server for an Interplay workgroup.

Make sure the Production Services application



key is connected to the server.

Install the Production Services Engine



software and the supporting software.

• Avid Service Framework for Client

• Interplay Access

• Production Services Engine

See your hardware configuration documentation.

See the Interplay | Production Software Installation and Configuration Guide.

Registering the Production Services Engine in an Interplay Workgroup

Setting up the Production Services Engine Check List (Continued)

Task Section Reference

Activate the Production Services Engine



license by connecting the application key (dongle) to a USB port or by installing a software license.



Interplay workgroup.

Configure the Production Services Engine.



• Identify the workgroup’s Interplay Engine system

• Setup auto-purging of jobs

• (Optional) Setup e-mail notifications

Start the Production Services Engine software. See “Starting the Production Services Engine” on



(Optional) Set up a workgroup for Production



Services backup

See Interplay | Production Software Installation

and Configuration Guide.

See “Registering the Production Services Engine

in an Interplay Workgroup” on page 29.

See “Configuring the Production Services

Engin

e” on page 31.

page 35.

“Setting Up a Workgroup for Production Services Backup” on page 36

After you set up the Production Services Engine, install and configure the Production Services providers. See “Check Lists for Setting Up and Using Service Providers” on page 23.

Registering the Production Services Engine in an Interplay Workgroup

Before you can use any Production Services Engine services, you must register the Production Services Engine in an Interplay workgroup by opening the Interplay Administrator and identifying the system that runs the Production Services Engine. After you register the Production Services Engine, the Production Services and Transfer Status tool automatically connects to the Production Services Engine.

If you are performing an upgrade, you do not have to register existing Production Services

Engines.

Registering the Production Services Engine in an Interplay Workgroup

To register the Production Services Engine in an Interplay workgroup:

1. Click Start and select Programs > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator.

The Avid Interplay Administrator opens.

2. Log in to the server for the workgroup in which you want to register the Production Services Engine.

3. Click Server Hostname Settings in the Site Settings area.

The following illustration shows the Site Settings area of the Interplay Administrator.

The Server Hostname Settings window opens.

4. In the Interplay Production Services Settings area, type the name of the system that runs the Production Services Engine and click Apply Changes.

If your Interplay environment includes the Interplay Delivery workflow, to receive transfers you

must add the hostname and the port number of the system where the Delivery Receiving service is installed. For more information, see “Registering the Delivery Receiver in an

Interplay Production Workgroup” on page 264.

Configuring the Production Services Engine

5. (Option) While you have the Server Hostname Settings window open, it is a good time to check whether you have entered the name of the workgroup in the Workgroup and MediaIndexer Settings area of the window. The Avid Instinct and Interplay Assist applications use this setting to locate the Media Indexer that is used to monitor shared storage.

a. Near the center of the Server Hostname Settings window, make sure your Workgroup

name is in the Workgroup Name field. Type the workgroup name if necessary. This field is case sensitive.

b. Click Check MediaIndexer to check whether the Media Indexer that monitors shared

storage is running.

If the Media Indexer is running, the system displays the message “Connected to Media Indexer successfully.”

6. Click Log out and close the Interplay Administrator.

Configuring the Production Services Engine

After installing the Production Services Engine software, you can configure the Production Services Engine for the following optional settings:

• Send e-mail notifications about the status of jobs. With this configuration, the Production Services Engine sends a notice for successful job completion when a Media Composer user selects “Notify me of job completion by email” in the Production Services Settings dialog box and supplies an e-mail address. See “Archiving Assets from an Avid Editing

plication” on page 166 and “Transcoding an Asset from an A

Ap page 133.

The Users Tab of the Production Services and Transfer Status Tool includes a field for an e-mail

address. This field is for information only and is not used for Production Services e-mail notification.

vid Editing Application” on

Configuring the Production Services Engine

• Identify the workgroup’s Interplay Engine system.

By identifying the Interplay Engine system, when you log in to the Production Services Engine, the Production Services user information is updated with the user information in the Interplay Administrator. As a result, you do not need to manage a separate user database for Production Services. See “Using the Users Page” on page 77.

Automatically purge Production Services jobs to improve the performance of the Production

• Services and Transfer Status tool. There are two different types of auto-purge processes you can set:

- An auto-purge process that runs once a day based on the start time and types of jobs that

you select. You can set a start time for the auto-purge to begin within 15 minute intervals.

- An auto-purge process that starts at an interval that you select, checks the number of

jobs, and purges the jobs based on the job count and types of jobs that you select.

You can select either process or both processes. The auto-purge settings take effect immediately; you do not have to restart the Production Services Engine. If you want to cancel a scheduled auto-purge process, you must cancel the process before it starts. After an auto-purge process begins you cannot cancel the process.

When scheduling the auto-purge process, you should choose a low activity time. The auto-purge process might impact the server’s performance and the ability to connect.

The History area on the Interplay Production Services Engine window provides information about the auto-purge settings, such as any changes made to the settings.

To configure the Production Services Engine settings:

1. Click Start and select Programs > Avid > Interplay Production Services Engine.

The Avid Interplay Production Services window opens.

2. Click the Settings button.

The Interplay Production Services Engine Settings dialog box opens.

Configuring the Production Services Engine

3. Type the computer name of the local host in the Database Computer Name text box.

4. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your local mail server (for example, mail.mycompany.com). If you don’t know the name of your local mail server, ask your network administrator.

5. In the From Address text box, type an e-mail address for the Production Services Engine. For example, broker@mycompany.com.

6. (Option) You can configure an SMTP Username and SMTP Password if your network supports secure e-mail. These settings give the Production Services Engine a name and password so that is can successfully send e-mail notification. If a network does not use secure e-mail, the settings do not apply and are disregarded.

The Clean Start option is reserved for future use. Make sure it is set to No.

Configuring the Production Services Engine

7. In the Interplay Engine Hostname text box, type the host name of the Interplay Engine system.

If this text box is left blank, the Production Services user information in the Interplay Administrator is not used for authentication during login.

8. (Option) If you want to use the once-a-day auto-purge, select On from the auto-purge Enabled list, then select the following settings:

- Purge Start Time—Select a time to start the auto-purge (15 minute intervals).

- Purge PENDING Jobs?—Yes, purges all pending jobs for all service providers.

- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.

- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the

Warning status (question mark icon) for all service providers.

- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.

For the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,

you cannot purge jobs for a specific service provider, such as Interplay Transcode.

9. (Option) If you want to schedule an interval auto-purge, select On from the Interval Auto

ge list, then select the following settings.

Pur

- Purge PENDING Jobs?—Does not apply to interval auto-purge.

- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.

- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the

Warning status (question mark icon) for all service providers.

- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.

- Purge Interval Time: Enter the number of minutes between runs of the auto-purge

interval timer. The auto-purge interval timer checks if there are a sufficient number of jobs to purge (see the next option). For example, if you enter 50, the auto-purge interval timer starts every fifty minutes. The default value is 60. The minimum value is 15 and the maximum value is 1,440 minutes (24 hours).

- Purge Job Count: Enter the number of jobs that cause an auto-purge process to run. If

the number of jobs in the Production Services queue is greater than or equal to this number when the interval timer runs, Production Services will purge the jobs you have selected for purging (cancelled jobs, completed jobs, or error jobs - pending jobs are not included). The default value is 5000. The minimum value is 100 and the maximum value is 15,000.

For both these options, if you enter a number below the minimum value, the Production Services Engine will use the minimum value. If you enter a number above the maximum value, the engine will use the maximum value. If you enter nothing or enter an invalid value in the field, the engine will use the default value.

Starting the Production Services Engine

For the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,

you cannot purge jobs for a specific service provider, such as Interplay Transcode.

10. Click OK.

The Interplay Pr

oduction Services Engine Settings dialog box closes.

Starting the Production Services Engine

Starting with Interplay Production v3.4, the Production Services Engine automatically starts when you start the server that hosts the engine. Use this procedure if you need to start the Production Services Engine manually.

To start the Production Services Engine:

t Click Start and select Programs > Avid > Avid Interplay Production Services Engine.

The Avid Interplay Production Services window opens.

Setting Up a Workgroup for Production Services Backup

A facility can set up a backup configuration for the Production Services Engine in case there is system crash or the engine goes offline for some other reason. There are two approaches a facility can use:

• Prepare one or two backup Production Services Engines and configure providers to automatically connect to the backup engines. See “Automatically Connecting to a Backup

uction Services Engine” on page 36.

Prod

•

Prepare spare engines (warm spare, cold spare, or both). See “Configuring and Connecting a

are Production Services Engine” on page 42.

A f

acility can use one or both approaches. In the second case, it is critical to regularly back up the Production Services database. See “Backing Up the Production Se

page 43. Profiles are backed up as part of the database, but you can also export and import

Prod

uction Services profiles. See “Exporting and Importing Profiles” on page 98.

Automatically Connecting to a Backup Production Services Engine

rvices Database” on

Starting with Interplay Production 3.4, a Production Services provider can automatically connect to a backup Production Services Engine in case the connection between the provider and the primary engine is lost.

The Production Services Engine is sometimes referred to as the Media Services Broker or the

DMS Broker.

The following topics describe automati

• “How Auto-Connection to a Production Serv

• “Preparing a Workgroup for Auto-Connection to a Backup Production Services Engine” on

page

• “Configuring Providers for Auto-Connect

page 39

• “Manual Requirements to Connect to a Backup Production Services Engine” on page 40

cally connecting to a backup Production Services Engine:

ices Engine Works” on page 37

ion to a Backup Production Services Engine” on

Setting Up a Workgroup for Production Services Backup

Primary Production Services Engine

Secondary Production Services Engine

Tertiary Production Services Engine

Production Services Provider

How Auto-Connection to a Production Services Engine Works

Interplay Production providers can automatically conn

ect (auto-connect) to the Production

Services Engine when the provider starts.

• Production Services that run as Windows applications (Interplay Transcode, STP Encode,

and Interplay Consolidate) have an option to automatically connect in the Settings dialog box.

• Other Production Services, which run as Windows services, always automatically connect.

If a provider fails to connect to a Production Services Engine (during operations such as status reporting or job listing), the auto-connect is repeated every 30 seconds so long as the provider remains unconnected to the engine.

Starting with Interplay Production 3.4, a provider’s initialization file can contain hostnames for one backup engine (referred to as the secondary engine) or two backup engines (the secondary engine and the tertiary engine). As a result, if the provider cannot connect to the primary engine, the provider tries to connect to the secondary engine and then to the tertiary engine. If the provider cannot connect to any of the engines, the provider waits for 30 seconds and tries to connect to the engines again, beginning with the primary engine.

See “Configuring Providers for Auto-Connection to a Backup Production Services Engine” on

page

If the primary engine goes down, all currently runn

ing state information is lost. All other job information remains with the primary engine and can resume when the engine comes back up. Switching from one engine to another does not carry existing jobs to the other engine or re-submit currently running or pending jobs. All current running and pending jobs must be re-submitted manually to the new engine.

Setting Up a Workgroup for Production Services Backup

Manual Requirements After a Failover

If a failover to a backup Production Services Engine occurs, manual tasks are required for the following components:

• Interplay Access and Interplay Administrator

• Interplay Auto Production services (Auto Archive, Auto Transcode, Auto Transfer, and Auto

Copy)

• Media Composer clients

See “Manual Requirements to Connect to a Backup Production Services Engine” on page 40.

Preparing a Workgroup for Auto-Connection to a

Use the following check list to help you prepare the workgroup for auto-connection.

Preparing a Workgroup for Auto-Connection to a Backup Production Services Engine

Task Section Reference

Install and configure one backup engine



(referred to as the secondary engine) or two backup engines (the secondary engine and the tertiary engine).

• Make sure all engines and providers are running Interplay Production v3.4 or later.

• Make sure the engines are configured in the same Interplay workgroup as the primary engine, with the same users and profiles. You can use a database backup to configure the backup engines.

• The hostnames must be network addressable through DNS or IP address.

Configure providers to connect to the backup



engines.

Backup Production Services Engine

“Check List for Setting Up the Production S

ervices Engine” on page 28

“Backing Up the Production Services Database” on page 43

“Configuring Providers for Auto-Connection to a Backup Production Services Engine” on page 39

After the initial installation and configuration,



make sure all Production Services Engines have the same profiles. If additional profiles are added to the primary engine, you can export them to the backup engines.

“Exporting and Importing Profiles” on page 98

Setting Up a Workgroup for Production Services Backup

Configuring Providers for Auto-Connection to a Backup Production Services Engine

Before configuring providers for auto-connection, see “Setting Up a Workgroup for Production

Services Backup” on page 36.

To configure a provider to automatically connect to one or two backup engines:

1. Locate the .ini file, using the following table.

Service Path for .ini File and Log Files

Interplay | Archive C:\ProgramData\Avid\Archive Service\DMSArchive.ini

Interplay | Consolidate C:\ProgramData\Avid\Consolidate Service\DMSConsolidate.ini

Interplay | Copy C:\ProgramData\Avid\Copy Service\DMSCopyMedia.ini

Interplay | Delivery C:\ProgramData\Avid\Delivery Service\DMSIDService.ini

Interplay | Production Services Automation

Interplay | Move C:\ProgramData\Avid\Move Service\DMSMoveMedia.ini

Interplay | Restore C:\ProgramData\Avid\Restore Service\DMSRestore.ini

Interplay | STP Encode C:\ProgramData\Avid\Avid Interplay STP Encode\STPEncode.ini

Interplay | Transcode C:\ProgramData\Avid\Transcode Service\DMSTranscode.ini

C:\ProgramData\Avid\Media Services Automation\DMSCMService.ini

2. Open the .ini file in a text editor and add the backup engines. Use the following syntax. Substitute the appropriate backup engine hostnames for

tertiary engine name @6%tSecondary_Media_Services_Engine_Hostname=<secondary engine name> @7%tTertiary_Media_Services_Engine_Hostname=<tertiary engine name>

secondary engine name

3. Save the file.

4. Restart the provider.

and

Setting Up a Workgroup for Production Services Backup

Manual Requirements to Connect to a Backup Production Services Engine

If a failover to a backup Production Services Eng

ine occurs, an administrator must perform the

following tasks:

• Interplay Access and Interplay Administrator: You must change the Production Services Engine name in the Interplay Administrator to the name of the currently connected engine. Changing this value allows Interplay Access clients and Interplay Auto Production Services to switch to the currently connected engine.

• Interplay Auto Production Services (Auto Archive, Auto Transcode, Auto Transfer, and Auto Copy): You must manually restart the Interplay Auto Production Services service in the Services tab of the Computer Management window to connect to the Production Services Engine specified in the Interplay Administrator.

• Media Composer: A user or administrator must change the Hostname in the Production Services Settings dialog box to the name of the currently connected engine. This must be done for each Media Composer client.

This manual reconfiguring must also be done for Media Composer Cloud clients.

To change the Production Services Engine name:

1. Open the Interplay Administrator and log in to the Interplay Production workgroup for which you want to change the Production Services Engine name.

2. In the Site Settings section of the Interplay Administrator window, click the Server Hostname Settings icon.

3. In the Interplay Production Services Engine text box, type the name of the currently connected engine.

4. Click Apply Changes.

Setting Up a Workgroup for Production Services Backup

To restart Interplay Auto Production Services:

1. On the system running Auto Production Services, right-click the My Computer icon and select Manage.

2. Double-click the Services and Applications icon, then double-click Services.

3. Right-click Avid Interplay Auto Production Services and select Start.

To change the Production Services Engine name for a Media Composer client:

1. In the Settings window, double-click Production Services Settings.

Setting Up a Workgroup for Production Services Backup

2. In the Hostname text box, type the name of the currently connected engine.

3. Click OK.

Configuring and Connecting a Spare Production Services Engine

To prepare for the online Production Services Engine going off line, an administrator can prepare a spare Production Services Engine. This spare can be a cold spare or a warm spare.

•A cold spare has the same machine name and IP address as the primary Production Services Engine. It is turned off until needed. It requires approximately 90 minutes to bring the system up.

•A warm spare also has the same machine name and IP address as the primary Production Services Engine. It is turned on but not connected to the network until needed. It requires approximately 30 minutes to bring the system up.

A spare engine is different from a backup engine because it uses the same machine name and IP

address as the primary engine. See “Automatically Connecting to a Backup Production Services

Engine” on page 36.

Use the following check list to prepare a

Preparing a Spare Production Services Engine

Task Section Reference

Configure the server to use the same machine



name and IP address as the primary Production Services Engine.

Install and set up the spare Production Services



Engine.

Configure Interplay Transcode, STP Encode,



and Interplay Consolidate to automatically connect to the Production Services Engine.

Other Production Services run as

Windows services and are set to automatically connect.

Back up the Production Services database on



the primary Production Services Engine.

For a cold spare, turn off the server.



cold or warm spare.

Windows system documentation.

“Check List for Setting Up the Production Services Engine” on page 28

• “Connecting the Transcode Provider to the

roduction Services Engine” on page 106

• “Connecting the STP Encode Provider to the

roduction Services Engine” on page 291

• “Registering and Connecting a Consolidate

rovider” on page 310

“Backing Up the Production Services Database” on page 43

Setting Up a Workgroup for Production Services Backup

Preparing a Spare Production Services Engine (Continued)

Task Section Reference

For a warm spare, keep the server on. Do not



connect it to the network.

If the primary Production Services Engine goes offline, use one of the following procedures.

To bring a cold spare on line:

1. Remove the offline engine from the network.

2. Start the cold spare and connect it to the network.

3. Restore the most recent Production Services database backup.

4. Restart the Production Services Engine.

To bring a warm spare on line:

1. Remove the offline engine from the network.

2. Connect the warm spare to the network.

3. Restore the most recent Production Services database backup.

4. Restart the Production Services Engine.

Backing Up the Production Services Database

The Interplay Production Services system uses a Microsoft SQL Server®2012 database (named “dmsdb”) to hold user names, profiles, and job information. If a facility is using warm spare/cold spare Production Services Engine backup configuration, it is critical to create a database backup. An administrator can then restore the database if necessary.

The following steps describe how to do a manual backup of the database. For information on how to schedule an automated backup, see the Microsoft SQL 2012 Server Management Studio documentation.

Prerequisite: Obtain SQL Server Management Studio 2012 (SSMS) and install it on all Production Services Engines (primary and backup). You can download the application from

https://msdn.microsoft.com/en-us/library/mt238488.aspx. Select “SQL Server Management

io 2012 SP2.”

Stud

Setting Up a Workgroup for Production Services Backup

To manually back up the Production Services database:

1. On the server running the Production Services database you want to back up, start SQL Server Management Studio and connect to the local host. In most cases, use Windows Authentication (the user logged into Windows). The user needs Windows Administrator permissions to connect to the SQL database.

In the following example, the server name of the local host is BURL-LT-JALI.

Setting Up a Workgroup for Production Services Backup

2. In the Object Explorer, expand Databases, and select dmsdb.

3. Right-click dmsdb and select Tasks > Back Up.

The Backup Database dialog box opens to the General page.

Setting Up a Workgroup for Production Services Backup

4. Select the Source and Backup Set options as shown in the following table.

Section Option Selection

Source Database dmsdb

Recovery model SIMPLE

Backup type Full

Copy only Backup

Backup component Database

Backup Set Name dmsdb-Full Database Backup

Description Optional

Backup set will expire After 0 days

Setting Up a Workgroup for Production Services Backup

5. Set the destination folder (the location for the backup file) and backup file name.

If a destination already exists in the Destination list, it will be overwritten. Select the existing destination or destinations and click Remove.

a. In the Destination section, click Add.

The Sel

b. Click the … (Browse) button.

The Locate Database Files dialog box opens.

c. Select the folder path and enter a name for the backup file.

Consider using a folder named Backup in the Microsoft SQL Server folder, and the date of the manual backup in the file name, as shown in the following illustration.

ect Backup Destination dialog box opens.

Setting Up a Workgroup for Production Services Backup

d. Click OK.

The path and file name are displayed in the Destination list.

6. On the left side of the Back Up Database dialog box, select Options.

The Options page is displayed.

Setting Up a Workgroup for Production Services Backup

7. Select the following options:

- Back up to the existing media set

- Overwrite all existing backup sets

- Verify backup when finished

- Set backup compression: Use the default server setting

Other settings are not needed.

8. Click OK to start the backup operation.

9. After the backup operation is complete, copy the database backup file to another machine in case the primary Production Services Engine goes off line.

Restoring the Production Services Database

The following steps describe how to restore a Production Services database. Restoring the database is necessary in case the primary Production Services Engine goes off line and an administrator needs to bring a backup engine on line.

Prerequisite: Make at least one Production Services database backup. See “Backing Up the

duction Services Database” on page 43.

Pro

To restore the Production Services database:

1. On the server running the Production Services database you need to update, start SQL Server Management Studio and connect to the local host. In most cases, use Windows Authentication (the user logged into Windows). The user needs Windows Administrator permissions to connect to the SQL database.

Setting Up a Workgroup for Production Services Backup

In the following example, the hostname of the Production Services Engine is BU RL -LT- JA LI .

2. In the Object Explorer, expand the Databases folder and select dmsdb.

Setting Up a Workgroup for Production Services Backup

3. Right-click dmsdb and select Tasks > Restore > Database.

The Restore Database dialog box opens.

4. Select Device and click the ... (Browse) button.

The Select Backup Devices dialog box opens.

5. Click the Add button.

The Locate Backup File dialog box opens.

Setting Up a Workgroup for Production Services Backup

6. Navigate to the database backup file, select it, and click OK.

In the Restore Database dialog box, the “Backup sets to restore” field is populated with information about the selected backup.

Setting Up a Workgroup for Production Services Backup

7. On the left side of the dialog box, click Options.

The Options page is displayed.

8. Select the following options:

- Overwrite the existing database

- Recovery state: RESTORE WITH RECOVERY

- Close existing connections to destination database

Other settings are not needed.

9. Click OK to start the restore operation.

10. After the restore is completed, you need to rename the user “dms” in the dmsdb database. This user is carried over from the database of the original server, but should not be used on the backup server. You need to create a new dms user in the dmsdb.

a. In Object Explorer, expand dmsdb > Security > Users.

b. Right-click the user “dms” and select Rename.

Setting Up a Workgroup for Production Services Backup

c. Rename “dms” to a meaningful name, such as “dms-orig.”

d. Right-click Users and select New User.

e. Create a user named “dms” with the login name “dms,” as shown in the following

illustration.

Setting Up a Workgroup for Production Services Backup

f. In the “Select a page” section, select Membership and select “db_owner.”

g. Click OK.

3 Using the Production Services and

Transfer Status Tool

The following topics explain how to use the Production Services and Transfer Status tool:

• Opening the Production Services and Transfer Status Tool

• Production Services and Transfer Status Tool User Interface

• Using the Jobs Page

• Using the Providers Page

• Using the Services Page

• Using the Users Page

For an overview of the Production Servi

Interplay Production Services and Transfer Status Tool” on page 19.

ces and Transfer Status tool, see “Understanding the

Opening the Production Services and Transfer Status Tool

The Production Services and Transfer Status tool (also referred to as the Admin Tool) can be used on any computer that has a network connection to a computer running the Production Services Engine.

To open the Production Services and Transfer Status tool:

1. Do one of the following:

t From the Avid Interplay Production Services window, click Admin Tool.

t For a standalone application, click Start and select Programs > Avid > Avid Production

Services and Transfer Status.

t From Interplay Access, select View > Interplay Production Services Status.

t From the Interplay Administrator, in the Site Settings area, click the Interplay

Production Services icon.

2. Type your username and password. See “Using the Users Page” on page 77.

Opening the Production Services and Transfer Status Tool

If you opened Production Services Status from Interplay Access or the Interplay Administrator, access is controlled by the information you used when you logged into Interplay Access or the Interplay Administrator.

3. Type the host name of the system on which the Production Services Engine resides in the Production Services Host text box.

The Production Services host name is the name of the computer that the Production Services Engine runs on. You can find the host name in the Name field of the Production Services window. Previously typed host names are available from the Production Services Host menu.

4. Click the Login button.

If the username and password are accepted, the Jobs page opens. For information about the Jobs page, see “Using the Jobs Page” on page 58.

Production Services and Transfer Status Tool User Interface

The Production Services and Transfer Status tool user interface is made up of five pages (in addition to the Login/Logout page). These pages are described in the following table:

Production Services Status Administration Tool Pages

Page Description Section Reference

Jobs Displays the status and other information about jobs

submitted to the Production Services Engine. Lets you cancel or retry jobs, depending on your level of privilege.

Pro

viders Displays information about systems that are running

Production Services provider software. Lets you register and delete providers, depending on your level of privilege.

Services

Users

Pro

files Lets you create templates to use when performing an

Displays a list of services and service information. Lets you install and delete services.

Displays a list of user accounts. Lets you create and delete accounts, depending on your level of privilege.

operation.

Using the Jobs Page

The Jobs page displays information about Production Services jobs and lets you cancel, delete, and retry jobs. The Jobs page opens by default after you log in to the Production Services and Transfer Status tool.

See “Using the Jobs Page” on

page 58.

See “Using the Providers Page”

on page

See “Using the Services Page” on

pag

See “Using the Users Page” on

pag

See “Working with Production

Service

71.

e 74.

e 77.

s Profiles” on page 92.

The following illustration shows a list of jobs filtered to show only jobs for the Interplay Copy service.

Using the Jobs Page

The following topics describe the options available from the Jobs page and how you can customize the display:

• Job Information and Status

• Customizing the Reporting of Service Job Status

• Customizing the Jobs Page Columns

• Filtering the Jobs List

• Viewing Details About a Job

• Purging the Jobs List

• Prioritizing a Job

• Canceling a Job

• Deleting a Job

• Retrying a Job

• Exporting the Jobs List

For information about the Aut

o-Purge feature, see “Configuring the Production Services Engine”

on page 31.

Job Information and Status

The Jobs page displays information about jobs submitted to the Production Services Engine. You can specify how the status of the various service jobs are reported. See “Customizing the

porting of Service Job Status” on page 62.

a job is submitted, the transaction is displayed at the top of the Jobs list by default. You

When can reorder the list by any column by clicking in the column heading.

The following illustration shows jobs that have successfully processed (check mark and green bar) and one that failed with an error (caution icon and red bar). A turn down arrow displays a job that includes multiple assets.

Using the Jobs Page

The following table describes the information displayed for processed jobs.

Jobs Page Column Description

Status The colors and icons in the display indicate the status of the job:

• Yellow bar with no icon = Job is processing.

• Green bar with check mark icon = Job is completed.

• Light green bar with question mark = Job is completed with a warning.

• Gray bar with stop icon = Job has been canceled.

• Red bar with caution icon = Job has failed with an error.

• Gray bar with no icon = Job is pending or is in a queue.

Service The name of the service to which the job was sent.

Job Name The file name submitted by the client to the Production Services Engine. This might

have a suffix — determined by the particular service — appended to it.

Administrators can view information about all jobs. Users without

administrator privileges can view all jobs, but can see only the user name and job name of their own jobs.

Job ID A number automatically generated by the Production Services Engine.

User

Progress (%) The percentage of the job completed.

Prio

rity The priority of the job, as submitted by the client.

Submit Time The date and time the job was submitted by the client to the Production Services

Start Time The date and time that the provider started the job.

End Time The date and time that the provider reports the job is complete.

Profile Name Indicates if a profile was used and displays the profile’s name.

The name of the user who submitted the job.

Administrators can view information about all jobs. Users without

administrator privileges can view all jobs, but can see only the user name and job name of their own jobs.

Engine.

Customizing the Reporting of Service Job Status

You can customize the status reporting for the following Production Services:

• Archive service

•Restore service

• Copy service

• Move service

•Delivery service

For example, during an archive operation, if one of the media files cannot be found, you can set the reporting to the Jobs tab of the Production Services and Transfer Status tool to display one of the following status indicators:

Job Status Display Description

Green with check mark icon Job completed

Green with question mark icon Job completed with a warning

Caution icon Job failed with an error

Using the Jobs Page

This section describes how to use the Avid Service Configuration tool to set which reporting status displays with the various conditions of service jobs.

Avid Service Configuration is an application that is included with the Avid Service Framework services. It lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide.

To customize the job status displays for various Production Services:

1. On any system running the Avid Service Framework services, click Start and select Programs > Avid > Avid Service Framework > Avid Service Configuration.

The Select Workgroup dialog box opens.

The Select Workgroup dialog box does not open if the check box specifying to always select and

use this workgroup option was previously selected. When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Service Configuration window opens. To change this option and display the Select Workgroup dialog box, click the Login tab of the Avid Framework Workgroup Properties application and clear the check box for the option.

Using the Jobs Page

2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select.

The Avid Service Configuration window opens.

3. In the Directory pane, click the Processes tab and verify that the service is running.

If the service does not appear in the Avid Service Configuration window, the service is not

running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab and make sure that the Avid Service Framework services displays the name of the system that the service is running on.

4. On the Processes tab, expand t

The system displays the name of the computer running the service.

5. Click the computer name.

The Administrator Password Needed dialog box opens.

6. Type the Avid Service Framework Administrator password and click OK.

By default, Avid Service Framework does not require a password. When a password is used, it is

set through the System Configuration Service. Check with your system administrator for the correct password.

The system displays the sett

Depending on the service you selected, different conditions are available for you to customize.

The following example shows the Archive Service settings.

he service entry, such as Archive Service.

ing tab for the service.

7. Select the type of status you want to display for each job condition.

Option Job Status Display / Description

OK Green with check mark icon / Job completed

Warning Green with question mark icon / Job completed with a warning

Error Caution icon / Job failed with an error

8. Click Apply.

Customizing the Jobs Page Columns

The Production Services and Transfer Status tool provides options to customize the columns displayed on the Jobs page.

To customize which columns display on the Jobs page:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

Using the Jobs Page

The Job Status tool.

2. In the Tools area, click Customize columns.

The Choose Columns dialog box opens.

3. Select the name of the columns you want to display.

4. Click OK.

The columns change to show the selections.

5. (Option) Click a column heading and drag it to a new location.

6. (Option) Click a column heading to reorder the jobs list by the selected column. The ordering of the column depends on the contents of the column. For example, job IDs are ordered numerically, either in ascending order or descending order.

s page opens by default after you log in to the Production Services and Transfer

Filtering the Jobs List

By default, the Jobs list displays all jobs that the Production Services Engine is currently monitoring. You can customize your view to show only your jobs, to show jobs for a specific service, or to show only jobs in a selected state.

Users with Administrator privileges are allowed to cancel or delete any job. Users without

administrator privileges can only cancel or delete jobs submitted by that user.

Using the Jobs Page

To customize the Jobs list:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

The Job

s page opens by default after you log in to the Production Services and Transfer

Status tool.

2. In the Filters area, click the Service menu, and select a service.

3. In the Filters area, click the User menu, and select All Users or a specific user name.

4. In the Filters area, click the Status menu, and select one of the following:

- All — Displays all jobs with their current status.

- Processing — Displays only jobs that are currently being processed.

- Completed — Displays only jobs that have been successfully processed.

- Canceled — Displays only jobs that have been canceled by a user with administrator

privileges.

- Error — Displays only jobs that have stopped with an error.

- Pending — Displays only jobs that are waiting to be processed.

5. In the Filters area, click the Priority and select one of the following:

- ALL — Displays all priority jobs.

- > — Displays all priority jobs greater than the number indicated.

- < — Displays all priority jobs fewer than the number indicated.

- = — Displays all priority jobs equal to the number indicated.

The Jobs page displays jobs that meet the criteria you selected.

Viewing Details About a Job

You must be logged in as the job owner or as an administrator to view a job’s details.

To view details about a job:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

On the Jobs page, select the job that you want details about.

3. Click the Details button or right-click the job and select Details.

The Job Details window opens.

Using the Jobs Page

Job Details Window

The following table provides descriptions of the type of job information displayed in the Job Details window.

Entry Description

Job Information

Name The name of the file submitted by a client to Production Services Engine. It

might include information appended to the file name, depending on the service requirements.

Using the Jobs Page

Entry Description

Job Information

Service The Production Services service for which the job was submitted; for example,

Interplay Archive Service.

State The current state of the job.

Submitted By: The user name associated with the job, as submitted by the client.

Priority The priority of the job, as submitted by the client.

Provider The name of the provider, as registered with the Production Services Engine.

Requested Provider The name of the provider requested

Job ID A number automatically generated by the Production Services Engine.

Batch ID The number of the batch containing the job.

Profile Name The name of the profile used for the job, if a profile is used.

Submit Time The date and time the job was submitted by the client to the Production

Services Engine.

Start Time The date and time the provider picked up the job.

End Time The date and time the job was reported as complete by the provider.

Error (if applicable) A message describing the error. Some errors and possible solutions are listed in

“Troubleshooting Interplay | Production Services” on page 317.

verity (if applicable) The severity of the error (for example, fatal, non-fatal).

Progress The percentage of the job that has been processed.

Notification Displays whether notification of job completed or job error is enabled or

disabled.

Input Parameters The list of Input parameters varies for each service.

Output Parameters Shows the result of the operation.

Purging the Jobs List

The purge function is available only to users with administrator privileges.

You can set the Production Services settings to allow for auto-purging of jobs. See “Configuring

the Production Services Engine” on page 31.

To purge the Jobs list:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see “Opening the Production Services and

ransfer Status Tool” on page 56.

On the Jobs page, click the Purge button or right-click the job and select Purge.

The Purge Jobs dialog box opens.

Using the Jobs Page

3. Click the Service menu, and select the applicable service.

4. Click the Submitted By menu, and select a particular user or All, depending on the jobs you want to purge.

5. Select which states of jobs you want to purge.

6. Click the Purge button.

The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box opens with a list of the jobs that failed to delete and a reason for the failure.

Prioritizing a Job

You can prioritize the order of the pending jobs. The priority number assigned to a job indicates the job’s position in the queue for a specific provider. This setting lets you order jobs in a desired sequence and also move a job to the top of the queue. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50.

When you assign a priority number to a job, the actual order in the queue depends on the following:

• Priority numbers are relative only to jobs within a given service. For example, a transcode job set with priority 1 might not execute before an archive job with priority 100.

• If the same priority number is assigned to several jobs of a specific provider, then all these jobs have an equal chance of executing.

To prioritize a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Jobs page, select the job you want to prioritize.

3. Click the Priority button or right-click the job and select Priority.

Using the Jobs Page

The Set Job Priority dialog box opens.

4. Click the arrow button to select a priority number.

The default is 50. The priority range is 1 (highest priority) through 100 (lowest priority).

5. Click OK.

The Priority column displays the new priority for the job.

Canceling a Job

Jobs can be canceled during the Pending or the Processing state. A user can cancel only jobs that have been submitted under his or her Production Services user name. An administrator can cancel any job.

Providers periodically check the Production Services Engine for jobs that might need to be canceled. When a job is canceled, it might take a short time for the job to actually stop and the status change to be reflected. It is also possible that a job might finish before it can be canceled. In this case, a dialog box might open stating that the Production Services Engine was unable to cancel the job.

To cancel a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Jobs page, select the job that you want to cancel.

3. Click the Cancel button or right-click the job and select Cancel.

A dialog box opens and asks if you are sure you want to cancel the job.

4. Click OK to cancel the job.

The job remains in the Jobs list, but the state changes to canceled.

Deleting a Job

To delete a specific job or all jobs on the Jobs page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Jobs page, select the specific job you want to delete.

3. Click the Delete button or right-click the job and select Delete.

A dialog box opens and asks if you are sure you want to delete the job.

Using the Jobs Page

4. Click OK to delete the job.

Retrying a Job

You can retry a job that is in the canceled state or error state.

To retry a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Jobs page, select the job you want to retry.

3. Click the Retry button or right-click the job and select Delete.

The Production Services Engine changes the state to Pending and places the job in the queue for the next available provider.

Exporting the Jobs List

You can export the current Jobs list from the Production Services and Transfer Status tool.

Using the Providers Page

To export the Jobs list:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

The Job Status tool.

2. In the Tools area, click Export list.

A Save dialog box opens.

3. Select a location for the Jobs list file.

4. Type a name for the Jobs list file.

5. Click Save.

s page opens by default after you log in to the Production Services and Transfer

Using the Providers Page

The Providers page displays information about computers that are running provider software and are registered with the Production Services Engine. You can also view specific provider details and capabilities.

The following topics provide information about using the Providers page:

• Opening the Providers Page

• Customizing the Providers Display

• Viewing Details About a Provider

• Deleting Providers

A provider is automatically registered the first Engine.

Opening the Providers Page

To open the Providers page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

Click the Providers tab.

The Providers page opens.

time it connects to the Production Services

Using the Providers Page

The following table describes the information displayed in the Providers display.

Providers Page Description

Status Indicates whether or not the provider is connected to the Production Services

Engine.

Provider The name of the service provider, as registered with the Production Services

Engine.

Service The Production Services service for which the provider has been registered.

Application The name of the service provider application.

Host The computer name of the provider.

IP The IP address of the computer of the provider.

Customizing the Providers Display

By default, the Providers page displays all providers that are registered with the Production Services Engine. You can customize your view to show only the connected providers or providers of a particular service.

To customize the Providers display:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

Click the Providers tab. The Providers page opens.

3. In the Filters area, click the Service menu, and select the applicable service.

4. In the Filters area, click the Status menu, and select the applicable condition.

The Providers page displays providers that match your selections.

Viewing Details About a Provider

To view details about a provider:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Providers page, select the provider that you want details about.

3. Click the Details button or right-click the provider and select Details.

The Provider Details window opens.

The following table provides descriptions of the type of provider information displayed in the Provider Details window.

Using the Providers Page

Providers Page Description

Name The name of the service provider, as registered with the Production Services

Engine.

Service The Production Services service for which the provider has been registered.

Host Name The computer name of the provider.

Application The name of the service provider application.

IP Address The IP address of the computer of the provider.

Connected Indicates whether or not the provider is connected to the Production Services

Engine.

Deleting Providers

If a provider is connected to the Production Services Engine, the provider cannot be deleted until it has been disconnected and all processing jobs are stopped. You must be logged in as an administrator to delete any providers.

To delete the provider software, use the Add/Remove Programs in the Windows Control Panel on the provider system.

To delete a service, see “Deleting a Production Services Service” on page 76.

To delete a provider from the Production Services Engine:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Providers page, select the provider that you want to delete.

3. Click the Delete button or right-click the provider and select Delete.

A dialog box opens and asks if you are sure you want to delete the provider.

4. Click OK.

The provider is no longer registered with the Production Services Engine. To register it again, see “Configuring a Provider for the Production Services Engine” on page 87.

Using the Services Page

The Services page displays information about the services that are installed and lets the user install new services, upgrade existing services, or delete services that were previously installed.

For information about installing a service, see “Registering Services” on page 82.

The follo

• Opening the Services Page

• Displaying Details About a Service

• Deleting a Production Services Service

Opening the Services Page

To open the Services page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

wing topics provide information about the Servers page:

Production Services and Transfer Status Tool” on page 56.

Click the Services tab.

The Services page opens.

Using the Services Page

Displaying Details About a Service

To display information about a specific service:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

On the Services page, select the service about which you want information.

3. Click the Details button or right-click the service and select Details.

The Service Details page opens.

Using the Services Page

The specific information displayed on the Service Details page differs for each installed service.

Deleting a Production Services Service

Deleting a Production Services service from the Services page deletes the information required for the service to operate. If one or more providers have been registered for the service on the Providers page, you must first delete the providers for the service. For more information, see

“Deleting Providers” on page 74.

To delete a service:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see “Opening the Production Services and

Transfer Status Tool” on page 56.

. Make sure all providers for the services that you are deleting have been deleted prior to

deleting the services themselves. See “Deleting Providers” on page 74.

Click the Services tab.

The Services page opens.

4. Select the service you want to delete.

5. Click the Delete button or right-click the service and select Delete.

The service is removed. To add the service again, see “Registering a Service Manually” on

83.

page

Using the Users Page

The Users page lets you create and manage user accounts. The default login for the Production Services and Transfer Status tool is the user name Administrator, without a password. Avid recommends assigning a password to this account after installing the Production Services Engine. For more information, see “Reassigning Passwords” on page 79.

Using the Users Page

The Users page disp Administrator can view information about all jobs, whereas users without administrator privileges can view all jobs, but can only see the username and clip names of their own jobs.

There are two methods for managing Production Services users:

• Using Interplay authentication

If you set a host name in the Interplay Production Services Engine Settings dialog box, the Production Services Engine authenticates user names and passwords with the Interplay Engine (see “Configuring the Production Services Engine” on page 31). As a result, you do

ot need to manage a separate user database for Production Services. If a host name is set,

n when you attempt to log in to the Production Services Engine, and the login is successful, the user name and password are added to or updated in the Production Services database user’s table. The user name and password appear on the Users page.

Adding or changing users on the Users page has no effect if a host name is set in the Interplay Engine Hostname setting in the Interplay Production Services Engine Settings dialog box.

lays information based on the user’s login profile. A user logged in as an

• Managing a separate user database

Managing Production Services users through a separate database can be useful if you want to give administrator privileges to users who do not have administrator privileges in the Interplay database. However, if you do not use Interplay authentication, make sure any user name and password exactly matches a user name and password in the Interplay database, because Production Services operations usually require login by a valid Interplay user.

The following topics describe the Users page:

• Opening the Users Page

• Setting Up User Accounts

• Reassigning Passwords

• Deleting User Accounts

Opening the Users Page

To open the Production Services Users page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

Using the Users Page

Click the Users tab.

The Users page opens with user accounts listed in the User name column.

Setting Up User Accounts

To set up a user account:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 56.

. On the Users page, click the Add button.

A dialog box opens.

3. Type a user name in the Username text box.

User names and passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters.

4. (Option) You can assign a password by typing a password in the Password text box, then typing it again in the Retype Password text box. Passwords are not required.

5. Type the applicable information about the user in the other text boxes.

The eMail address field is for information only and is not used for Production Services e-mail

notification. For more information, see “Configuring the Production Services Engine” on

page 31.

Using the Users Page

6. (Option) If this user is an administrator

7. Click Save.

Reassigning Passwords

If a user forgets his or her password, a new one must be assigned. If you forget the Administration password, it must be reset. Contact Avid Customer Support.

To reassign a user password:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see “Opening the Production Services and

ransfer Status Tool” on page 56.

On the Users page, select the user whose password you want to change.

3. Click the Edit button or right-click the user and select Edit.

A dialog box opens.

4. Type a new password in the Password text box, then type it again in the Retype Password text box.

5. Click Save.

, select the “is Administrator” option.

Deleting User Accounts

You must be logged in as an administrator to delete user accounts.

The user “Administrator” cannot be deleted. If you try to delete Administrator, you receive an

error message.

To delete a user account:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see “Opening the Production Services and

ransfer Status Tool” on page 56.

On the Users page, select the user for each account you want to delete.

3. Click the Delete button or right-click the user and select Delete.

A dialog box opens and asks if you are sure you want to delete the user account.

4. Click OK.

The user account is deleted.

To re-create user accounts, see “Setting Up User Accounts” on page 79.

Using the Users Page

4 Installing Services and Registering

Providers

This chapter provides general procedures for installing services, registering a provider, and connecting it to the Production Services Engine. For specific information about each service, see

“Understanding the Various Production Services” on page 21 and the chapter that provides

nformation about the service.

The following topics provide information about the required tasks:

• Managing Services

• Registering Services

• Registering a Service Manually

• Configuring a Provider for the Production Services Engine

• Verifying That a Service Pro

• Rules for Upgrading a Service and Preserving Profiles

Managing Services

Starting with Production Services v3.1, most Production Services operate as Windows services, and can be managed like other Windows services.

Interplay Transcode, STP Encode, and Interplay Consolidate operate as Windows applications, not as Windows services.

Production Services as Windows services are starte after a system reboot or crash. They are listed with other Windows services in the Services tab of the Computer Management window. The following illustration shows the Interplay Delivery service installed and running.

vider Is Connected

d automatically and restart automatically

Registering Services

The Archive and Restore services require a third-party vendor dll. By default the services run

under the Local System account. If the third-party vendor dll needs more privileges than Local System, the vendor must change the services to use the appropriate credentials.

Prior to Production Services v3.1, services opera started manually. An advantage to this new feature is that all services are started automatically and restart automatically after a system reboot or crash.

Because service providers are no longer applications, they are no longer listed in the Start menu and no longer have a user interface window. Information that was displayed in the dialog box is included in the service .ini file or in log files.You also edit the .ini file to register the provider with the Production Services Engine. For more information, see “Configuring a Provider for the

uction Services Engine” on page 87.

Prod

Registering Services

The Production Services Engine requires configuration files for each service. These files are called service description files and are contained in a .zip file (called a service package). For example, Interplay Copy requires the service package CopyMedia.zip.

In earlier versions of Production Services, you needed to open the Production Services and Transfer Status tool, click the Install/Upgrade button, then locate and open the correct .zip file on the provider system. In Production Services v3.0 and later, the .zip files are installed on the Production Services Engine system when you install the Production Services software. The first time the Production Services Engine runs after a new installation, it checks which services and versions were installed. It then automatically upgrades registered services or registers new services.

ted as Windows applications, and needed to be

The Interplay Consolidate service and the Production Services Automation service must be

registered manually. See “Registering the Automation and Consolidate Services” on page 305.

You only need to install service descriptions once, even if you configure multiple providers.

Registering a Service Manually

If necessary, you can use the manual procedure as documented in “Registering a Service

Manually” on page 83.

If you try to connect from a provider to the Production Services Engine before the latest service

is registered, the Status line in the Transcode Service dialog box reads: Error From Broker! UNKNOWN_SERVICE.

To register services:

1. Install the Production Services Engine software from the Interplay Production Servers installer.

2. Restart the Production Services Engine.

The services are listed in the Services tab of the Production Services and Transfer Status tool.

Registering a Service Manually

Prior to Interplay v3.0, you needed to open the Production Services and Transfer Status tool and install the service description. This procedure is now automatic (see “Registering Services” on

82). If necessary you can use the following procedure.

page

The Interplay Consolidate service and the Production Services Automation service must be

registered manually.

You only need to install a service description o

nce, even if you configure multiple providers.

Registering a Service Manually

The following table provides a list of Production Services and the name of each service package.

File Name of Service Package

Service

Interplay Archive Interplay Archive Provider\ArchiveService\Archive.zip

Interplay Copy Interplay Copy\CopyService\CopyMedia.zip

Interplay Consolidate Interplay Consolidate\TranscodeService\ConsolidateService.zip

Interplay Delivery Interplay Delivery\PTFService.zip

C:\Program Files\Avid\

Interplay Production Services Automation

Interplay Move Interplay Move\MoveService\MoveMedia.zip

Interplay Restore Interplay Archive Provider\RestoreService\Restore.zip

Interplay STP Encode Interplay STP Encode\LongGOPExport.zip

Interplay Transcode Interplay Transcode\TranscodeService\TranscodeService.zip

You do not use the Production Services Engine to configure the Auto Archive, Auto Transcode,

and Auto Copy services. Instead, use the Interplay Administrator and the Avid Service

Interplay Production Services Automation\MediaServicesAutomation.zip

Framework services. For more information, see “Configuring Auto Archive Using Avid Service

Configuration” on page 175.

To install a Production Services service description:

1. Open the Production Services and Transfer Status tool and log in as administrator, as described in “Opening the Production Services and Transfer Status Tool” on page 56.

Click the Services tab.

The Services page displays the currently configured services.

3. Click Install/Upgrade.

The Install/Upgrade Service dialog box opens.

Registering a Service Manually

4. Click the Browse button and navigate to the folder containing the service package (.zip file). Make sure you have access to the folder.

The following is an example of the location of a service package. In this case, the service package is for the Transcode service.

- C:\Program Files\Avid\Interplay Transcode\TranscodeService

You can use the Microsoft Windows Search tool to help you locate the folder that contains the service package. For a list of package file names, see “Registering a Service Manually”

on page 83.

Registering a Service Manually

5. In the folder, select the service.zip file.

The following illustration shows the TranscodeService.zip file selected.

6. Click Save.

The path to the file appears in the Install/Upgrade Service dialog box.

7. Click Install/Upgrade.

The service and its description appear on the Services page.

Configuring a Provider for the Production Services Engine

After the service descriptions are registered (see “Registering Services” on page 82), you need to configure a provider for the Production Services Engine.

Prior to Production Services v3.1, you used a dialog box to connect a provider to the Production Services Engine. Starting with Production Services v3.1, you edit an .ini file.

Interplay Transcode, STP Encode, and Interplay Consolidate require you to use a dialog box to connect a provider. See “Connecting the Transcode Provider to the Production

Services Engine” on page 106, “Connecting the STP Encode Provider to the Production Services Engine” on page 291, and “Registering and Connecting a Consolidate Provider” on page 310.

Configuring a Provider for the Production Services Engine

Note the following:

• If you are upgrading from a previous version, the existing .ini file is copied to the appropriate new folder. If the associated Production Services Engine remains the same, no further configuration is needed.

• If you are performing a new installation, the installed .ini file uses “localhost” as the name of the associated Production Services Engine. This is appropriate if you are installing the service on the same system as the Production Services Engine. If you are installing the service on a different system, you need to change the default hostname by editing the .ini file.

• The .ini file includes an automatically generated provider name. You can change the provider name if you want.

The following procedure can be used for any service. For specific information for a service, see the chapter for that service.

The Production Services and Transfer Status tool includes a Register button, which opens the

Register Provider dialog box. This dialog box is no longer needed because a provider is automatically registered the first time it connects to the Production Services Engine.

To configure a provider for the Production Services Engine:

1. Locate the .ini file for the service and open it in a text editor, such as Windows Notepad.

The following table lists the Production Services with the path for the .ini file and the log files.

Service Path for .ini File and Log Files

Interplay | Archive C:\ProgramData\Avid\Archive Service\DMSArchive.ini

C:\ProgramData\Avid\Archive Service\log

Interplay | Copy C:\ProgramData\Avid\Copy Service\DMSCopyMedia.ini

C:\ProgramData\Avid\Copy Service\log

Interplay | Delivery C:\ProgramData\Avid\Delivery Service\DMSIDService.ini

C:\ProgramData\Avid\Delivery Service\log

Interplay | Production Services Automation

Interplay | Move C:\ProgramData\Avid\Move Service\DMSMoveMedia.ini

Interplay | Restore C:\ProgramData\Avid\Restore Service\DMSRestore.ini

C:\ProgramData\Avid\Media Services Automation\DMSCMService.ini C:\ProgramData\Avid\Media Services Automation\log

C:\ProgramData\Avid\Move Service\log

C:\ProgramData\Avid\Restore Service\log

Verifying That a Service Provider Is Connected

2. Substitute the hostname of the Production Services Engine.

Following is an example of a Copy service .ini file with the default hostname “localhost”:

#Mon May 05 11:34:54 EDT 2014 @5%?MaxJobs=1 @2%tMedia_Services_Engine_Hostname=localhost @1%tProvider_Name=a51-dev_Copy_4080

Following is the same .ini file, edited to use the hostname “a51-ms_engine.”

#Mon May 05 11:34:54 EDT 2014 @5%?MaxJobs=1 @2%tMedia_Services_Engine_Hostname=a51-ms_engine @1%tProvider_Name=a51-dev_Copy_4080

Existing .ini files include the line @3%yAutomatically_Connect=TRUE. This line is no longer

applicable, because all services are now automatically connected.

3. A default name for the provider is automaticall following syntax:

The provider name in the previous example is a51-dev_Copy_4080.

Accept the default name or type a new name. This name appears in the Production Services and Transfer Status tool. The provider name in the previous example

4. Save and close the .ini file.

The service automatically reads the .ini file and tries to connect to the Production Services Engine. If the service fails to connect, it continues to try to connect. The re-connect interval grows from 5 seconds to 10 minutes, depending on the amount of time that the service tries to connect.

y created by the provider software using the

Verifying That a Service Provider Is Connected

To verify that a service provider is running and connected:

1. Open the Production Services and Transfer Status tool. See “Opening the Production

Services and Transfer Status Tool” on page 56.

Click the Providers tab.

The system displays the status of the Production Services providers. In the following illustration, connected providers are indicated by a check mark in the Status column. Providers not connected are indicated by a Stop sign.

Rules for Upgrading a Service and Preserving Profiles

Auto services, such as Auto Archive, do not appear in this list. Use the Avid Service Framework

Configuration window to verify that an Auto service is running. See “Verifying That the Auto

Archive Service is Running” on page 178.

Rules for Upgrading a Service and Preserving Profiles

When you are upgrading a Production Service you need to perform the same procedures as a new installation, such as installing the service description, registering the service provider and connecting the provider to the Production Services Engine. However, before and after you upgrade a service you need to follow a few rules:

• You need to log in with a user account that has administrator privileges.

• You should perform the upgrade of the service during a low usage time or when the Production Services Engine is offline.

• You can only install a newer version of an existing service.

• The Production Services Engine only supports one version of a service at a time.

• Make sure the service providers are disconnected, by verifying that the Production Services and Transfer Status tool’s Providers page shows Stop in the Status column.

Rules for Upgrading a Service and Preserving Profiles

You do not need to delete the service profiles or unregister the service before performing the

upgrade, as was required in versions prior to v2.0. However, if you want to delete a service completely, you need to first delete all the profiles and providers, and then delete the service.

• During the service upgrade, you cannot cancel work.

• When upgrading any of the Production Services, all existing profiles are saved. However, because the new version of the service might contain new or modified profile settings, you must review your profiles after the upgrade. New and modified settings are marked with a caution icon (yellow triangle) in the Parameters area of the profile. These marked settings require you to either set a valid value or leave the text box blank, depending on the requirements for the new or modified profile setting.

For information about the various profile settings, see “Working with Production Services

files” on page 92.

Pro

You can modify multiple profile setting values using the Profiles page. For information, see

“Modifying Multiple Profiles” on page 96.

• On the Profiles page, after the service is upgraded, a caution icon displays next to any profile

tings that were removed in the new version of the service. You need to check each

set existing profile to make sure it meets your needs. The existing profile retains the older profile settings to provide backward compatibility, however these older settings are not used with the new version of the service.

the upgrade, however you can continue to

• On the Profiles page, after the service is upgraded, a caution icon displays next to any profile settings that the values were modified by the new version of the service. You need to check each existing profile to make sure it meets your needs. The existing profile retains the older profile setting values to provide backward compatibility, however these older setting values are not used with the new version of the service.

5 Working with Production Services

Profiles

The following topics provide information about working with Production Services profiles:

• Understanding Production Services Profiles

• Creating a Service Provider Profile

• Modifying Multiple Profiles

• Modifying Changed or New Options in a Profile

• Exporting and Importing Profiles

Understanding Production Services Profiles

Profiles let you set up templates to use when performing an operation. For example, you can create a profile to use with the Interplay Transcode service. When you select the profile, the Transcode service automatically performs the transcode operation using the specified target resolution, stores the new media on the specified workspace, and stores the new asset in the designated target folder, as defined in the profile.

Profiles are required if you request a service from an Avid editing application. If you request a service from Interplay Access, some services require a profile, and others provide the option of using a profile or setting the parameters for the current operation.

You can update the values set in multiple profiles at the same time by using the Multiple Profile Select mode. To use this mode, the profiles must be of the same type. For example, you can select multiple Transcode service profiles and then change the Workspace value to update the values in all the selected Transcode service profiles. For more information, see “Modifying

ultiple Profiles” on page 96.

re you upgrade a service you can preserve existing profiles by following the rules listed in

Befo

“Rules for Upgrading a Service and Preserving Profiles” on page 90.

s chapter provides an example of how to create a profile. For specific procedures to create

Thi profiles for the various services, see the references in the following table.

Creating a Service Provider Profile

Service name Documentation

Interplay Transcode Service “Creating an Interplay Transcode Service Profile” on page 110

Interplay Archive Service

terplay Restore Service

Interplay Copy Service “Using an Interplay Copy Service Profile” on page 213

Interplay Move Service “Creating a Interplay Move Service Profile” on page 252

Interplay Delivery Provider “Creating an Interplay | Delivery Profile” on page 268

Interplay Consolidate “Creating a Consolidate Profile” on page 313

You do not need to create a Production Services profile for the STP Encode service. The service

requests profile information directly from the Transfer Engine during the STP Encode workflow.

A profile is not needed for the Interplay Production Services Automation service.

If a profile includes a target workspace on an ISIS syste workgroup, and the workspace is on a remote ISIS system, the workspace path must include the hostname of the ISIS System Director and the name of the workspace, in the standard UNC format:

\\hostname\workspace_name

For more information, see “Workgroups with Multiple ISIS Systems” in the Interplay | Production Software Installation and Configuration Guide.

“Creating an Interplay Archive or Interplay Restore Profile” on page 161

m that is configured in a multiple ISIS

Creating a Service Provider Profile

This section gives an example of how to create a service provider profile. It uses the Transcode service as an example.

To create a profile:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

Click the Profiles tab.

3. In the Service menu, select a service, for example, Avid Interplay Transcode Service.

4. Click Add in the Profiles area.

The Add Profile dialog box opens.

Creating a Service Provider Profile

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select a service, for example Transcode.

6. Click OK.

The name appears in the Profiles list and an empty template appears in the Parameters area.

7. In the Parameters area, set a value for each option as needed.

8. Click Save in the Parameters area.

The Save Profile dialog box opens.

9. Click Yes to save your changes.

You can define several operations under one main profile name. For example, you can add subjobs to transcode several resolutions using one profile. The system processes each subjob in turn.

Selecting Audio Formats for Copy, Move, and Deliver

To add subjobs:

t Click Add in the Sub Jobs area.

Selecting Audio Formats for Copy, Move, and Deliver

In earlier versions of Interplay Copy, Interplay Move, and Interplay Delivery, transfer of audio files depended on whether the Include Audio option was selected in the profile. With the option selected, all audio associated a video clip was transferred with the clip. If the option was not selected, no audio was transferred with the clip.

Starting with version 3.1, you have the option of selecting which audio formats you want to include in the operation.

If you are performing a Copy or Move operation from Interplay Access, and you do not use a

profile, the behavior is not changed. Transfer of audio files depends on whether you select the Include Audio option. A Delivery operation requires a profile.

The following illustration shows the Move prof AudioQuality. The default option is All.

ile settings, with a new setting named

Modifying Multiple Profiles

Option Audio Formats Included

All All audio formats associated with the selected asset or assets.

None No audio included with the selected asset or assets.

Uncompressed Only high-quality audio formats associated with the selected asset or assets,

for example, PCM or WAVE.

Proxy Only proxy-quality audio formats associated with the selected asset or assets,

for example, MPEG1 Layer 2.

Note the following:

• For audio-only clips, the TargetVideoQuality setting is not applicable. The selection is ignored.

• For sequences that contain an audio-only segment, you must select All or None as the TargetVideoQuality.

• The AudioQuality setting is supported when the Production Services provider is connected to a Production Services Engine v3.1 or later. The setting is also supported in the Production Services Status tool in Interplay Access v3.1 when Access is connected to a Production Services Engine v3.1 or later.

• If a pre-v3.1 version of Interplay Access is connected to a Production Services Engine v3.1, Service Description files are already installed on the Production Services Engine, but the AudioQuality setting is only displayed if you upgrade to v3.1 of Interplay Access.

• After the components are upgraded to v3.1, the AudioQuality setting will be displayed in any existing Copy, Move, or Delivery profiles. It will be marked by a caution icon (yellow triangle with exclamation point) until you make a selection from the menu and save the profile.

• Data tracks (D tracks) are always included in a Copy, Move, or Delivery job.

Modifying Multiple Profiles

From the Profiles page of the Production Services and Transfer Status tool, you can select multiple profiles to batch modify option values at the same time. When you select more than one profile in the Profiles list, the Parameters area changes to multi-select mode with the title “Parameters for All Selected Profiles.”

For example, you can select several Transcode profiles, and then change the Workspace value once in the parameters area for all the selected profiles.

Modifying Multiple Profiles

This feature is useful after you upgrade a service provider and you need to modify your existing profiles to correct any values that are not supported with the new version of the service provider. In the Parameters area of the profile, a caution icon (yellow triangle) indicates which profile settings require attention. This feature is also useful for setting the parameters of multiple profiles after installing a new Production Services service.

To modify multiple profiles at the same time:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 56.

Click the Profiles tab.

3. In the Service menu, select a service. For example, Avid Interplay Transcode Service.

4. In the Profiles list, select all the profiles you want to batch modify the setting values.

The Parameters for All Selected Profiles displays in the parameters area.

5. In the Parameters for All Selected Profiles area, click the option with the value you want to change.

The option’s value field displays.

Modifying Changed or New Options in a Profile

6. Type or select a new value for the option.

7. Click Save All.

Only the options displaying their value field are updated for all of the selected profiles.

Modifying Changed or New Options in a Profile

If you upgrade a service provider, you might need to modify your existing profiles to correct any values that are not supported with the new version of the service provider, or to add a value for a new option. In the Parameters area of the profile, a caution icon (yellow triangle) indicates which profile settings require attention.

To remove the Caution icon for a new profile value:

t Make any change to the option value.

In some cases, you might need to enable and then disable an option to remove the icon.

Exporting and Importing Profiles

You can export all Production Services profiles from one Production Services database to another. This feature can be useful if your facility has more than one workgroup and you want to share the same set of profiles. It can also be useful if you are setting up a backup Production Services Engine. For more information, see “Setting Up a Workgroup for Production Services

p” on page 36.

Backu

You cannot export or import selected profiles. All profiles in a Production Services database are

exported or imported.

If you export profiles to a Production Services Engine that does not have the appropriate service

nstalled and registered, the profiles are not imported. For example, if a Production Services

i Engine server does not have the Interplay Delivery service installed and registered, Interplay Delivery profiles are not imported. After you install and register the service, import the profiles again.

To export all profiles from a Production Services Engine:

1. On the Production Services Engine system, start the Production Services Engine.

2. In the Production Services window, click the Profiles button.

The Import/Export Profiles dialog box opens.

Exporting and Importing Profiles

3. To specify a location and file name, click the Browse button.

The Select File Location dialog box opens.

Exporting and Importing Profiles

4. Navigate to the folder in which you want to store the file that contains the profiles, type a file name with the extension .xml, and click Open.

The path and file name are displayed in the Import/Export Profiles dialog box.

5. Check the path and file name, then click Export.

Alternatively, you can type the full path and file name in the File field of the Import/Export

Profiles dialog box and click Export, If you type a file name only, the file is exported to the folder that holds the Production Services Engine executable (for example, C:\Program Files\Avid\Interplay Production Services\Broker).

If you do not use the extension .xml in the file name, a message is displayed, telling you that you

need to add the .xml extension.

A status window shows the progress of the Export confirmation message is displayed.

process. If the operation succeeds, a

100

Pinnacle Systems Interplay Production Services - 3.4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Viewing Help and Documentation on the Interplay Production Portal

Avid Training Services

Understanding the Production Services System

Production Services Engine Components

Understanding the Production Services Engine

Understanding the Interplay Production Services and Transfer Status Tool

Understanding the Various Production Services

Production Services Used By MediaCentral | UX

Check Lists for Setting Up and Using Service Providers

Licenses and Production Services

Support for Restrictions

Support for Group Clips

Mounting Workspaces for Interplay Transcode and Other Production Services

Changing the Hostname for the Interplay Auto Production Service

Check List for Setting Up the Production Services Engine

Registering the Production Services Engine in an Interplay Workgroup

Configuring the Production Services Engine

Starting the Production Services Engine

Setting Up a Workgroup for Production Services Backup

Automatically Connecting to a Backup Production Services Engine

Configuring and Connecting a Spare Production Services Engine

Backing Up the Production Services Database

Restoring the Production Services Database

Opening the Production Services and Transfer Status Tool

Production Services and Transfer Status Tool User Interface

Using the Jobs Page

Job Information and Status

Customizing the Reporting of Service Job Status

Customizing the Jobs Page Columns

Filtering the Jobs List

Viewing Details About a Job

Job Details Window

Purging the Jobs List

Prioritizing a Job

Canceling a Job

Deleting a Job

Retrying a Job

Exporting the Jobs List

Using the Providers Page

Opening the Providers Page

Customizing the Providers Display

Viewing Details About a Provider

Deleting Providers

Using the Services Page

Opening the Services Page

Displaying Details About a Service

Deleting a Production Services Service

Using the Users Page

Opening the Users Page

Setting Up User Accounts

Reassigning Passwords

Deleting User Accounts

Managing Services

Registering Services

Registering a Service Manually

Configuring a Provider for the Production Services Engine

Verifying That a Service Provider Is Connected

Rules for Upgrading a Service and Preserving Profiles

Understanding Production Services Profiles

Creating a Service Provider Profile

Selecting Audio Formats for Copy, Move, and Deliver

Modifying Multiple Profiles

Modifying Changed or New Options in a Profile

Exporting and Importing Profiles