Pinnacle Systems Interplay Production Services - 3.3 User Manual

Interplay®| Production Services

Setup and User’s Guide

Version 3.3

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents

This document is protected under copyright law. An authorized licensee of Interplay Production Services may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Interplay Production Services. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any adver tising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Interplay Production Services Setup and User’s Guide • Created 6/26/15 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 15

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Working with the Interplay | Production Services System . . . . . . . . . . . . . 17

Understanding the Production Services System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Production Services Engine Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding the Interplay Production Services and Transfer Status Tool . . . . . . 19

Understanding the Various Production Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Production Services Used By MediaCentral | UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Check Lists for Setting Up and Using Service Providers . . . . . . . . . . . . . . . . . . . . . . . . 24

Licenses and Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Support for Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Support for Group Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mounting Workspaces for Interplay Transcode and Other Production Services. . . . . . . 26

Changing the Hostname for the Interplay Auto Production Service . . . . . . . . . . . . . . . . 27

Chapter 2 Production Services Engine Installation and Configuration. . . . . . . . . . . . 28

Check List for Setting Up the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . 28

Registering the Production Services Engine in an Interplay Workgroup. . . . . . . . . . . . . 29

Configuring the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 3 Using the Production Services and Transfer Status Tool. . . . . . . . . . . . . . 36

Opening the Production Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 36

Production Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . 38

Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Job Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Customizing the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Prioritizing a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Customizing the Providers Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Opening the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Deleting a Production Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . . . . 61

Managing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Registering Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Registering a Service Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Configuring a Provider for the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . 67

Verifying That a Service Provider Is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 5 Working with Production Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 72

Understanding Production Services Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Creating a Service Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Selecting Audio Formats for Copy, Move, and Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Modifying Changed or New Options in a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 6 Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Understanding the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Registering the Transcode Service with the Production Services Engine . . . . . . . . . . . 82

Connecting the Transcode Provider to the Production Services Engine . . . . . . . . . . . . 82

Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating an Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes 92

Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSS-

RATE Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Support for Surround Sound Audio Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Understanding MIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Understanding DUALMIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Understanding DUALMIXDOWN Mode with Two Workspaces . . . . . . . . . . . . . . . 102

Understanding CROSSRATE Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Understanding DATAEXTRACT Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Transcoding an Asset from Interplay | Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . 109

Transcoding OMF Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Transcoding Avid Assets Using an Auto Transcode Folder . . . . . . . . . . . . . . . . . . 118

Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Stereoscopic 3D Support in Interplay Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Chapter 7 Working with the Archive and Restore Services . . . . . . . . . . . . . . . . . . . . 121

Understanding Archive and Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Archive Configuration and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Registering the Archive or Restore Service with the Production Services Engine . . . . 127

Configuring an Archive Provider or Restore Provider for the Production Services Engine. .

127

Configuring the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 130

Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Defining the Maximum Number of Simultaneous Jobs for Archive and Restore . . 133

Overriding Metadata When You Archive an Asset. . . . . . . . . . . . . . . . . . . . . . . . . 133

Connecting to the Archive Database and Creating Folders in Interplay Access. . . . . . 134

Working with Interplay Archive and Interplay Restore Profiles . . . . . . . . . . . . . . . . . . . 137

Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . . . . . 138

Interplay Archive Profile and Interplay Restore Profile Options . . . . . . . . . . . . . . . 139

Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . . . . . 141

Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Consolidating Clips and Sequences Before an Archive Operation . . . . . . . . . . . . 145

Deleting Online Media After an Archive Operation. . . . . . . . . . . . . . . . . . . . . . . . . 147

Archiving Assets Using Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Preparing the Workgroup for Auto Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Configuring Auto Archive Using Avid Service Configuration . . . . . . . . . . . . . . . . . 152

Verifying That the Auto Archive Service is Running . . . . . . . . . . . . . . . . . . . . . . . 155

Setting Up an Auto Archive Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Searching the Archive Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Restoring Assets from the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Relinking Partially Restored Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Viewing Partially Restored Reference Tracks in Interplay Access. . . . . . . . . . . . . 168

How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . . . . 169

Configuring a Workgroup to Use Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . 170

Check List for Configuring and Using Multiple Archive Engines . . . . . . . . . . . . . . 170

Required Software for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Terminology for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Creating Profiles for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Configuring Asset Tracking for Multiple Archive Engines. . . . . . . . . . . . . . . . . . . . 175

Chapter 8 Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Understanding the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . 186

Registering the Copy Service with the Production Services Engine . . . . . . . . . . . . . . . 188

Configuring a Copy Provider for the Production Services Engine. . . . . . . . . . . . . . . . . 188

Using an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Copying Assets and Media to Another Workgroup Using Interplay Access . . . . . . . . . 195

Copying Assets and Media to Another Workgroup Using an Avid Editing Application . 198

Copying Assets During Ingest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Setting Registry Keys for Copying During Ingest . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Defining the Maximum Number of Simultaneous Jobs for Copy. . . . . . . . . . . . . . . . . . 204

Chapter 9 Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . . . . 205

Understanding the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Installing the Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Understanding the Auto-Copy Folder Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Identifying an Auto-Copy Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Auto-Copying of Subfolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder . . . 216

Automatically Backing Up the Complete Database and Media. . . . . . . . . . . . . . . . . . . 217

Changing the Number of Auto-Copy Replication Jobs Submitted . . . . . . . . . . . . . 218

Resetting the Auto-Copy Replication Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Chapter 10 Working with the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Understanding the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Workflow for Moving Media to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Check List for Moving Assets to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Registering the Move Service with the Production Services Engine. . . . . . . . . . . . . . . 227

Configuring a Move Provider for the Production Services Engine . . . . . . . . . . . . . . . . 227

Creating a Interplay Move Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Moving Media to Another Workspace Using Interplay Access . . . . . . . . . . . . . . . . . . . 231

Defining the Maximum Number of Simultaneous Jobs for Move . . . . . . . . . . . . . . . . . 235

Chapter 11 Working with the Delivery Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Understanding the Delivery Service and Delivery Receiver Service. . . . . . . . . . . . . . . 236

Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Registering the Delivery Receiver in an Interplay Production Workgroup . . . . . . . . . . 239

Registering the Delivery Service with the Production Services Engine . . . . . . . . . . . . 241

Configuring a Delivery Provider for the Production Services Engine . . . . . . . . . . . . . . 241

Creating an Interplay | Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Creating Profiles for Specific Delivery Providers and Specific Delivery Receivers 247

Specifying User Credentials in a Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Transferring Assets Through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Relinking Partially Delivered Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Verifying the Delivery Receiver Service is Running Using Avid Service Framework . . 254

Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . . . . . 255

Overriding Delivery of Already Existing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Allowing Third-Party Providers to Directly Connect to the Interplay Delivery Service. . 257

Defining the Maximum Number of Simultaneous Jobs for Delivery . . . . . . . . . . . . . . . 258

Chapter 12 Working with the STP Encode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Understanding Long GOP OP1a and STP Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Workflow for Background Processing of Long GOP Splicing and Transferring of Long GOP

OP1a Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Check List for Transferring Long GOP OP1a Media in the Background. . . . . . . . . . . . 264

Registering the STP Encode Service with the Production Services Engine . . . . . . . . . 265

Connecting the STP Encode Provider to the Production Services Engine . . . . . . . . . . 266

Starting the STP Encode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Connecting to the Production Services Engine From Interplay Assist or an Avid Editing Ap-

plication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Connecting to the Production Services Engine from Interplay Assist . . . . . . . . . . 270

Connecting to the Production Services Engine from an Avid Editing Application . 271

Performing Send-to-Playback as a Background Process from Interplay Assist . . . . . . 272

Performing Send-to-Playback as a Background Process from an Avid Editing Application .

274

Chapter 13 Installing and Configuring Production Services for MediaCentral Delivery . .

276

Understanding Production Services for MediaCentral Delivery . . . . . . . . . . . . . . . . . . 276

Checklist for Installing and Configuring Automation and Consolidate Services . . . . . . 277

Prerequisites for Installing and Configuring Automation and Consolidate Services . . . 278

Installing the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Registering the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . 280

Registering a Provider with the Production Services Engine . . . . . . . . . . . . . . . . . . . . 282

Registering a Production Services Automation Provider . . . . . . . . . . . . . . . . . . . . 283

Registering and Connecting a Consolidate Provider . . . . . . . . . . . . . . . . . . . . . . . 285

Creating a Consolidate Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Chapter 14 HD 23.976p and HD 24p Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Interplay Production Support for Native HD 23.976p and HD 24p Formats . . . . . . . . . 291

Interplay Production Support for HD 23.976p and HD 24p Proxy Resolutions . . . . . . . 295

Chapter 15 Troubleshooting Interplay | Production Services . . . . . . . . . . . . . . . . . . . 297

General Troubleshooting for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Checking Production Services Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Troubleshooting Using Avid Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Archive and Restore Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Finding Solutions to Specific Archive and Restore Problems . . . . . . . . . . . . . . . . 303

Compatibility of Archive and Restore Services and Third-Party Software . . . . . . . 304

Getting Information About an Archive or Restore Job from the Jobs Page . . . . . . 305

Getting Information About an Archive or Restore Job from a Log File. . . . . . . . . . 305

How the Production Services Status Tool Reports Archive and Restore Operations . .

305

Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Manually Updating the Status of Media Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Using a HOSTS File for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Understanding the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Updating the HOSTS File (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Appendix A Media Supported by Partial Restore and Partial Delivery, Version 3.3 . . 314

Appendix B AVC-Intra Resolutions Supported by Interplay | Production Services . . 316

Appendix C Target Resolutions for Interplay | Transcode, Version 3.3 . . . . . . . . . . . . 318

Appendix D Maximum Number of Simultaneous Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . 322

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Using This Guide

Congratulations on your purchase of the Interplay®| Production Services system, consisting of the Production Services Engine, the Production Services, and the Production Services and Transfer Status tool.

In Interplay Production v3.1, the product name Interplay Media Services was changed to

Interplay |Production Services. The product name in the user interface and documentation was changed in Interplay Production v3.3.

. The Production Services Engine lets you take advantage of a network environment and pass

compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks.

For example, today’s production houses face a rising demand for translating media into formats suitable for distribution through many channels — often at the same time. By moving or distributing this operation to lower cost, dedicated workstations, editing workstations are free to perform other tasks, allowing you to generate two streams of revenue-producing work in parallel.

The Production Services Engine and its Production Services and Transfer Status tool are the keys to managing these resource-intensive processes. This software infrastructure manages all of the Production Services. As Avid develops new Production Services, the Production Services Engine manages those services as well.

This guide is intended for all Production Services users, from beginning to advanced.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

Symbols and Conventions

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

If You Need Help

4. Visit the online Knowledge Base at hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

www.avid.com/support. Online services are available 24

Viewing Help and Documentation on the Interplay Production Portal

You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

Avid Training Services

1 Working with the Interplay | Production

Services System

The following topics provide an overview of the Interplay Production Services system:

Understanding the Production Services System

•

• Production Services Engine Components

• Understanding the Various Production Services

• Production Services Used By MediaCentral | UX

• Check Lists for Setting Up and Using Service Providers

• Support for Restrictions

• Support for Group Clips

• Mounting Workspaces for Interplay Transcode and Other Production Services

• Changing the Hostname for the Interplay Auto Production Service

Understanding the Production Services System

The Production Services system is a software infrastructure on which various services are layered. Production Services uses the concept of service providers. A service provider (or provider) is a software service that can perform a particular job, such as transcoding media or archiving assets. The Production Services Engine serves as a broker for services in an Interplay workgroup.

Avid editing applications allow you to work with clips of any frame rate or field motion type

(interlaced or progressive) in a project. Clips that do not match the frame rate or field motion type of the project are known as mixed-rate clips. Interplay supports working with mixed-rate clips and sequences with mixed-rate clips.

Production Services Engine Components

The software used to manage service providers is composed of two major components: the Production Services Engine and the Production Services and Transfer Status tool.

The following topics describe these components:

• Understanding the Production Services Engine

• Understanding the Interplay Production Services and Transfer Status Tool

Understanding the Production Services Engine

The Production Services Engine acts as a broker to match jobs and their corresponding settings with suitable providers. The Production Services Engine is a repository of job and provider information. Individual providers select jobs that they are able to process according to the service they provide.

For example, a Media Composer system (a client) needs a clip transcoded. It sends a request to the Production Services Engine (the server) with information about the job. The Production Services Engine places the information in a queue. When a Transcode provider is available to do the transcoding, it selects the job, gets the information from the Production Services Engine, and transcodes the media. The Production Services Engine provides status on the job through the Production Services and Transfer Status tool.

The Production Services Engine should not reside on the same computer as an Avid editing application. A provider can be installed on the same computer as the Production Services Engine, depending on the individual provider and the workload and memory usage of the particular computer.For specific information on configuration requirements, see the Interplay | Production Software Installation and Configuration Guide.

Production Services Engine Components

The Avid Interplay Production Services window opens when you start the Production Services Engine. The window displays current information about the status of the Production Services Engine, including the host name for the system on which the Production Services Engine resides. The Production Services Engine uses the host name to identify itself on the network.

The following illustration of the Avid Interplay Production Services window shows the host name A51-WG1-MSE, which is the host name of the computer on which the Production Services Engine is installed.

Production Services Engine Components

The Avid Interplay Production Services window provides access to the Production Services and Transfer Status tool through the Admin Tool button. See “Understanding the Interplay

Production Services and Transfer Status Tool” on page 19

The Avid Interplay Production Services window also provides access to Production Services settings through the Settings button. See

page 31

“Configuring the Production Services Engine” on

For information on starting the Production Services Engine, see

Services Engine” on page 35

“Starting the Production

Understanding the Interplay Production Services and Transfer Status Tool

The Interplay Production Services and Transfer Status tool communicates with the Production Services Engine to let you manage Production Services. The Production Services and Transfer Status tool is installed with the Production Services Engine software.

The Production Services and Transfer Status tool also includes a tab for monitoring transfers that use Interplay Transfer. For more information, see the Interplay | Transfer Setup and User’s Guide.

The following illustration shows the Production Services and Transfer Status tool opened to the login/logout tab.

Production Services Engine Components

The Production Services and Transfer Status tool is installed with the Production Services Engine. You can install it on another computer from the Individual Optional Installers page of the Interplay Server Installer or the Interplay Client Installer, so that you can manage Production Services from that computer. The tool is also installed with Interplay Access, but you need to open the Production Services Status tab and the Transfer Status tab as separate windows.

The Production Services and Transfer Status tool performs three types of functions:

• Provides detailed information about Production Services, based on lists of jobs, encoders, profiles, and users.

• Provides controls for managing services and registering providers.

• Provides controls for managing Production Services such as canceling jobs, deleting provider software, creating or deleting profiles, and creating or deleting users.

The functions you can perform depends on your user rights (see “Using the Users Page” on

page 57

). Administrators can perform the following tasks:

• Register and delete providers

• View details on any job

• Delete jobs submitted by any user

• Purge the jobs list

Understanding the Various Production Services

Regular users can perform administrative tasks only on their own jobs.

For more information, see “Using the Production Services and Transfer Status Tool” on page 36

Understanding the Various Production Services

Production Services can be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks.

When you install a Production Service on a computer, the installation program installs provider software for that service. You can install the same service on more than one computer in an Interplay workgroup, and as a result have multiple providers for the same service.

After you install a service, you use the Production Services and Transfer Status tool to register the provider of the service. In a workgroup with multiple providers, you need to register each provider.

The following table lists the services managed by the Production Services Engine.

Production Service Providers

Service Description

Interplay Transcode service Lets you transcode Avid assets from one Avid-supported

resolution to another. For example, you can use the Interplay Transcode service to create a low-resolution version of a sequence or master clip. For more information, see

with the Transcode Service” on page 79

“Working

Interplay Archive service Avid Interplay Restore service

Interplay Copy service Lets you copy assets (metadata) and their media files from one

Interplay Move service Lets you move media files from one Avid ISIS workspace to

Provides access to archive and restore features. The Interplay Archive and Restore services manage the process of moving data, instead of using the Interplay Transfer Engine. For more information, see

Services” on page 121

workgroup to another. For more information, see

the Copy Service” on page 181

another. For more information, see

Service” on page 221

“Working with the Archive and Restore

“Working with

“Working with the Move

Understanding the Various Production Services

Production Service Providers (Continued)

Service Description

Interplay Delivery service Lets you transfer a clip and its media files or only the portion that

is used in a subclip or a sequence. For more information, see

“Working with the Delivery Service” on page 236 “Production Services Used By MediaCentral | UX” on page 23.

and

Interplay Auto Production Services

• Auto Archive

• Auto Transcode

• Auto Transfer

• Auto Copy

Interplay STP Encode service Lets you offload time-consuming processing involved in

Lets you configure folders and subfolders to perform tasks automatically. You can use the Avid Service Configuration settings to configure the various Auto Production Services.

An auto archive and auto transcode operation includes

subfolders. An auto transfer operation does not include subfolders. An auto copy operation maintains the same folder structure as the source workgroup.

For installation instructions, see the Interplay | Production Software Installation and Configuration Guide.

For more information, see the following:

•

“Working with an Auto Archive Folder” on page 151

• “Working with an Auto Transcode Folder” on page 113

• “Automatically Transferring Assets to Another Workgroup” in the Interplay | Transfer Setup and User’s Guide.

“Automatically Copying Assets to Another Workgroup” on

•

page 205

exporting and transferring of Long GOP OP1a media, during a send-to-playback request from the Avid editing application, Interplay Assist, or MediaCentral UX. For more information, see

“Working with the STP Encode Service” on page 259 and “Production Services Used By MediaCentral | UX” on page 23.

Interplay Production Services Automation

(MediaCentral only) Handles the logic of chaining a Consolidate job and a Delivery job. It triggers a Consolidate job and monitors its status. If the Consolidate job is successful, it triggers a Delivery job. For more information, see

Used By MediaCentral | UX” on page 23 Configuring Production Services for MediaCentral Delivery” on page 276

“Production Services

and “Installing and

Production Services Used By MediaCentral | UX

Production Service Providers (Continued)

Service Description

Interplay Consolidate (MediaCentral only) Uses the In and Out marks specified for a

loaded clip or subclip to create a new media and asset.For more information, see

MediaCentral | UX” on page 23 Production Services for MediaCentral Delivery” on page 276

The MediaCentral Distribution Service, which is used for MediaCentral send-to-playback

operations, is not managed by the Production Services Engine.

“Production Services Used By

and “Installing and Configuring

Production Services Used By MediaCentral | UX

Avid MediaCentral UX delivers workflow tools for media professionals through both Web and mobile applications. It uses Interplay Production Services in the following workflows:

• Send to Playback (STP): STP from MediaCentral UX requires a Production Services Engine and the following services:

- Interplay Transcode

- Interplay STP Encode

• Delivery: Delivery from MediaCentral UX requires a Production Services Engine and the following services:

- Interplay Delivery

- Production Services Automation (for delivering Mark In to Mark Out)

- Interplay Consolidate (for delivering Mark In to Mark Out)

For more information, see the MediaCentral UX documentation and this guide.

The MediaCentral Distribution Service, which is used for MediaCentral send-to-playback

operations, is not managed by the Production Services Engine.

Check Lists for Setting Up and Using Service Providers

The following table provides a list of the various Production Services providers with a reference to the specific check list for each service. These check lists provide a list of the steps to set up and use the various services.

For a check list for setting up the Production Services Engine, see

Production Services Engine” on page 28

Production Service Provider Documentation

Interplay Transcode service “Check List for Transcoding Assets” on page 80

Interplay Archive service Interplay Restore service

Interplay Copy service “Check List for Copying Assets to Another Workgroup” on

Interplay Move service “Check List for Moving Assets to Another Workspace” on page 225

Interplay Delivery service “Check List for the Delivery Service” on page 238

Interplay STP Encode service “Check List for Transferring Long GOP OP1a Media in the

Interplay Consolidate “Checklist for Installing and Configuring Automation and

Interplay Production Services Automation

“Check List for Archiving and Restoring Assets” on page 123

page 186

Background” on page 264

Consolidate Services” on page 277

“Checklist for Installing and Configuring Automation and Consolidate Services” on page 277

“Check List for Setting Up the

Licenses and Production Services

A license is required for most Production Services providers. The license is activated in one of two ways:

• Through a hardware application key (dongle)

• Through software licensing.

For more information, see the Interplay | Production Software Installation and Configuration Guide.

Support for Restrictions

A restriction is a type of locator that Interplay Assist and Interplay Central users can add to a clip to indicate that use of the clip is restricted in some way, such as a requirement to pay for its use. Previous versions of Interplay preserved restrictions when you used an Avid editing application to check out and check in a clip before sending it to a Production Service. For Interplay v3.0 and later, checkout and checkin is no longer required, and you can send clips to Production Services from Interplay Access, Interplay Assist, or an Avid editing application.

Interplay v3.0 and later supports preservation of restrictions for clips processed through all Production Services, including:

• Interplay Access

• Interplay Archive

• Interplay Restore

• Interplay Transcode

• Interplay Copy

• Interplay Move

• Interplay Delivery

Support for Restrictions

• Interplay Transfer

Workgroup-to-workgroup transfers processed through Interplay Access v3.0 require Interplay Access v3.0 on the receiving Transfer Engine.

Note the following limitations:

• A restriction includes a color value (used for its markers) and the username of the creator. These values are supported in the local workgroup. However, after a clip is transferred to another workgroup or restored from archive, the values default to color = white and username = the login name of the user requesting the job.

• A sequence that includes a master clip with restrictions uses a copy of the master clip. If a user later changes the restriction on the master clip, the copy used in the sequence is not updated.

Support for Group Clips

Group clips are created in Media Composer and other Avid editing applications by using MultiCam features to sync a group of clips based on common source timecode, auxiliary timecode, or marks placed in the footage. A user working in an Avid editing application can check group clips in to and out from an Interplay Production database. Interplay Access users can view information about group clips, including master clip relatives.

Mounting Workspaces for Interplay Transcode and Other Production Services

Starting with Interplay v3.0, group clips and sequences that contain group clips are supported by Interplay Transfer and by the following Production Services:

• Interplay Archive v3.0

• Interplay Restore v3.0, including Partial Restore

• Interplay Copy v3.0

• Interplay Move v3.0

• Interplay Delivery v3.0, including Partial Delivery

• STP Encode v3.0

• Interplay Transcode v3.0, with the following limitations:

- You cannot use CROSSRATE mode to transcode group clips.

- You can use MIXDOWN mode to transcode a sequence with group clips, but only the

camera angle selected in the Avid editing application timeline is included in the mixed-down master clip.

Subclips created from group clips, group clips composed of subclips, and multigroup clips are

not currently supported by Interplay Transfer or Production Services.

Mounting Workspaces for Interplay Transcode and Other Production Services

To use Interplay Transcode and other Production Services, you must mount at least one workspace for each shared-storage system that you use for reading and writing on the provider system. You can mount the workspace as a UNC drive or a lettered drive.In most cases, you do not need to mount each workspace that you use, but there is no harm in doing so. For Interplay Transcode, if you use lettered drives, you must mount the target workspace.

Note the following:

• Starting with version 2.6, the Interplay Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.

You use the ISIS Client Manager Connection Manager to mount drives. For more information on mounting workspaces, see the Avid ISIS Client Manager Help.

Changing the Hostname for the Interplay Auto Production Service

The following procedure describes how to change the hostname of the Interplay Auto Production Service (for example, if you entered the name incorrectly the first time). You use the Avid Service Configuration Tool. The Interplay Auto Production Service is named Avid Automatic Archive, Copy, Transcode, and Transfer Service in the Avid Service Configuration tool.

To change the hostname for the Automatic Archive, Copy, Transcode, and Transfer service:

1. Open the Avid Service Configuration tool.

2. Open the display for the system running the Automatic Archive, Copy, Transcode, and Transfer service.

3. Click the Avid Automatic Archive, Copy, Transcode, and Transfer service.

4. Change the name and click Apply.

5. Use the Computer Management tool to restart the service as follows:

a. Right-click the My Computer icon on your desktop.

b. Select Manage and select Services and Applications.

c. Restart the Avid Automatic Archive, Copy, Transcode, and Transfer service.

2 Production Services Engine Installation

and Configuration

The following topics describe installation and configuration of the Production Services Engine:

Check List for Setting Up the Production Services Engine

•

• Registering the Production Services Engine in an Interplay Workgroup‘

Configuring the Production Services Engine

•

• Starting the Production Services Engine

Check List for Setting Up the Production Services Engine

The following table provides a list of steps to perform when setting up the Production Services Engine in an Interplay workgroup.

Setting up the Production Services Engine Check List

Task Section Reference

Make sure the workstation is configured as a



server for an Interplay workgroup.

Make sure the Production Services application



key is connected to the server.

Install the Production Services Engine



software and the supporting software.

• Avid Service Framework for Client

• Interplay Access

• Production Services Engine



Interplay workgroup.

See your hardware configuration documentation.

See the Interplay | Production Software Installation and Configuration Guide.

See “Registering the Production Services Engine

in an Interplay Workgroup” on page 29

Registering the Production Services Engine in an Interplay Workgroup

Setting up the Production Services Engine Check List (Continued)

Task Section Reference

Configure the Production Services Engine.



• Identify the workgroup’s Interplay Engine system

• Setup auto-purging of jobs

• (Optional) Setup e-mail notifications

Start the Production Services Engine software. See “Starting the Production Services Engine” on



After you set up the Production Services Engine, install and configure the Production Services providers. See “Check Lists for Setting Up and Using Service Providers” on page 24

See “Configuring the Production Services

Engine” on page 31

page 35

Registering the Production Services Engine in an Interplay Workgroup

Before you can use any Production Services Engine services, you must register the Production Services Engine in an Interplay workgroup by opening the Interplay Administrator and identifying the system that runs the Production Services Engine. After you register the Production Services Engine, the Production Services and Transfer Status tool automatically connects to the Production Services Engine.

If you are performing an upgrade, you do not have to register existing Production Services

Engines.

To register the Production Services Engine in an Interplay workgroup:

1. Click Start and select Programs > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator.

The Avid Interplay Administrator opens.

2. Log in to the server for the workgroup in which you want to register the Production Services Engine.

Registering the Production Services Engine in an Interplay Workgroup

3. Click Server Hostname Settings in the Site Settings area.

The following illustration shows the Site Settings area of the Interplay Administrator.

The Server Hostname Settings window opens.

4. In the Interplay Production Services Settings area, type the name of the system that runs the Production Services Engine and click Apply Changes.

If your Interplay environment includes the Interplay Delivery workflow, to receive transfers you

must add the hostname and the port number of the system where the Delivery Receiving service is installed. For more information, see “Registering the Delivery Receiver in an

Interplay Production Workgroup” on page 239.

Configuring the Production Services Engine

5. (Option) While you have the Server Hostname Settings window open, it is a good time to check whether you have entered the name of the workgroup in the Workgroup and MediaIndexer Settings area of the window. The Avid Instinct and Interplay Assist applications use this setting to locate the Media Indexer that is used to monitor shared storage.

a. Near the center of the Server Hostname Settings window, make sure your Workgroup

name is in the Workgroup Name field. Type the workgroup name if necessary. This field is case sensitive.

b. Click Check MediaIndexer to check whether the Media Indexer that monitors shared

storage is running.

If the Media Indexer is running, the system displays the message “Connected to Media Indexer successfully.”

6. Click Log out and close the Interplay Administrator.

Configuring the Production Services Engine

After installing the Production Services Engine software, you can configure the Production Services Engine for the following optional settings:

• Send e-mail notifications about the status of jobs. With this configuration, the Production Services Engine sends a notice for successful job completion when a Media Composer user selects “Notify me of job completion by email” in the Production Services Settings dialog box and supplies an e-mail address. See

Application” on page 143 page 109

The Users Tab of the Production Services and Transfer Status Tool includes a field for an e-mail

address. This field is for information only and is not used for Media Services e-mail notification.

and “Transcoding an Asset from an Avid Editing Application” on

“Archiving Assets from an Avid Editing

Configuring the Production Services Engine

• Identify the workgroup’s Interplay Engine system.

By identifying the Interplay Engine system, when you log in to the Production Services Engine, the Production Services user information is updated with the user information in the Interplay Administrator. As a result, you do not need to manage a separate user database for Production Services. See “Using the Users Page” on page 57

• Automatically purge Production Services jobs to improve the performance of the Production Services and Transfer Status tool. There are two different types of auto-purge processes you can set:

- An auto-purge process that runs once a day based on the start time and types of jobs that

you select. You can set a start time for the auto-purge to begin within 15 minute intervals.

- An auto-purge process that starts at an interval that you select, checks the number of

jobs, and purges the jobs based on the job count and types of jobs that you select.

You can select either process or both processes. The auto-purge settings take effect immediately; you do not have to restart the Production Services Engine. If you want to cancel a scheduled auto-purge process, you must cancel the process before it starts. After an auto-purge process begins you cannot cancel the process.

When scheduling the auto-purge process, you should choose a low activity time. The auto-purge process might impact the server’s performance and the ability to connect.

The History area on the Interplay Production Services Engine window provides information about the auto-purge settings, such as any changes made to the settings.

To configure the Production Services Engine settings:

1. Click Start and select Programs > Avid > Interplay Production Services Engine.

The Avid Interplay Production Services window opens.

2. Click the Settings button.

The Interplay Production Services Engine Settings dialog box opens.

Configuring the Production Services Engine

3. Type the computer name of the local host in the Database Computer Name text box.

4. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your local mail server (for example, mail.mycompany.com). If you don’t know the name of your local mail server, ask your network administrator.

5. In the From Address text box, type an e-mail address for the Production Services Engine. For example, broker@mycompany.com.

6. (Option) You can configure an SMTP Username and SMTP Password if your network supports secure e-mail. These settings give the Production Services Engine a name and password so that is can successfully send e-mail notification. If a network does not use secure e-mail, the settings do not apply and are disregarded.

The Clean Start option is reserved for future use. Make sure it is set to No.

Configuring the Production Services Engine

7. In the Interplay Engine Hostname text box, type the host name of the Interplay Engine system.

If this text box is left blank, the Production Services user information in the Interplay Administrator is not used for authentication during login.

8. (Option) If you want to use the once-a-day auto-purge, select On from the auto-purge Enabled list, then select the following settings:

- Purge Start Time—Select a time to start the auto-purge (15 minute intervals).

- Purge PENDING Jobs?—Yes, purges all pending jobs for all service providers.

- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.

- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the

Warning status (question mark icon) for all service providers.

- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.

For the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,

you cannot purge jobs for a specific service provider, such as Interplay Transcode.

9. (Option) If you want to schedule an interval auto-purge, select On from the Interval Auto Purge list, then select the following settings.

- Purge PENDING Jobs?—Does not apply to interval auto-purge.

- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.

- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the

Warning status (question mark icon) for all service providers.

- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.

- Purge Interval Time: Enter the number of minutes between runs of the auto-purge

interval timer. The auto-purge interval timer checks if there are a sufficient number of jobs to purge (see the next option). For example, if you enter 50, the auto-purge interval timer starts every fifty minutes. The default value is 60. The minimum value is 15 and the maximum value is 1,440 minutes (24 hours).

- Purge Job Count: Enter the number of jobs that cause an auto-purge process to run. If

the number of jobs in the Production Services queue is greater than or equal to this number when the interval timer runs, Production Services will purge the jobs you have selected for purging (cancelled jobs, completed jobs, or error jobs - pending jobs are not included). The default value is 5000. The minimum value is 100 and the maximum value is 15,000.

For both these options, if you enter a number below the minimum value, the Production Services Engine will use the minimum value. If you enter a number above the maximum value, the engine will use the maximum value. If you enter nothing or enter an invalid value in the field, the engine will use the default value.

Starting the Production Services Engine

For the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,

you cannot purge jobs for a specific service provider, such as Interplay Transcode.

10. Click OK.

The Interplay Production Services Engine Settings dialog box closes.

Starting the Production Services Engine

To start the Production Services Engine:

t Click Start and select Programs > Avid > Avid Interplay Production Services Engine.

The Avid Interplay Production Services window opens.

3 Using the Production Services and

Transfer Status Tool

The following topics explain how to use the Production Services and Transfer Status tool:

Opening the Production Services and Transfer Status Tool

•

• Production Services and Transfer Status Tool User Interface

• Using the Jobs Page

• Using the Providers Page

• Using the Services Page

• Using the Users Page

For an overview of the Production Services and Transfer Status tool, see “Understanding the

Interplay Production Services and Transfer Status Tool” on page 19

Opening the Production Services and Transfer Status Tool

The Production Services and Transfer Status tool (also referred to as the Admin Tool) can be used on any computer that has a network connection to a computer running the Production Services Engine.

For required ports, see “Port Usage” in the Interplay Production Installation and Configuration Guide.

To open the Production Services and Transfer Status tool:

1. Do one of the following:

t From the Avid Interplay Production Services window, click Admin Tool.

t For a standalone application, click Start and select Programs > Avid > Avid Production

Services and Transfer Status.

Opening the Production Services and Transfer Status Tool

t From Interplay Access, select View > Interplay Production Services Status.

t From the Interplay Administrator, in the Site Settings area, click the Interplay

Production Services icon.

2. Type your username and password. See “Using the Users Page” on page 57

If you opened Production Services Status from Interplay Access or the Interplay Administrator, access is controlled by the information you used when you logged into Interplay Access or the Interplay Administrator.

3. Type the host name of the system on which the Production Services Engine resides in the Production Services Host text box.

The Production Services host name is the name of the computer that the Production Services Engine runs on. You can find the host name in the Name field of the Production Services window. Previously typed host names are available from the Production Services Host menu.

4. Click the Login button.

If the username and password are accepted, the Jobs page opens. For information about the Jobs page, see

“Using the Jobs Page” on page 38.

Production Services and Transfer Status Tool User Interface

The Production Services and Transfer Status tool user interface is made up of five pages (in addition to the Login/Logout page). These pages are described in the following table:

Production Services Status Administration Tool Pages

Page Description Section Reference

Jobs Displays the status and other information about jobs

submitted to the Production Services Engine. Lets you cancel or retry jobs, depending on your level of privilege.

Providers Displays information about systems that are running

Production Services provider software. Lets you register and delete providers, depending on your level of privilege.

Services Displays a list of services and service information.

Lets you install and delete services.

Users Displays a list of user accounts. Lets you create and

delete accounts, depending on your level of privilege.

Profiles Lets you create templates to use when performing an

operation.

Using the Jobs Page

The Jobs page displays information about Production Services jobs and lets you cancel, delete, and retry jobs. The Jobs page opens by default after you log in to the Production Services and Transfer Status tool.

“Using the Jobs Page” on

See

page 38

“Using the Providers Page”

See

on page 51

See

page 54

See

page 57

See

Services Profiles” on page 72

“Using the Services Page” on

“Using the Users Page” on

“Working with Production

The following illustration shows a list of jobs filtered to show only jobs for the Interplay Copy service.

Using the Jobs Page

The following topics describe the options available from the Jobs page and how you can customize the display:

• Job Information and Status

• Customizing the Reporting of Service Job Status

• Customizing the Jobs Page Columns

• Filtering the Jobs List

• Viewing Details About a Job

• Purging the Jobs List

• Prioritizing a Job

• Canceling a Job

• Deleting a Job

• Retrying a Job

• Exporting the Jobs List

For information about the Auto-Purge feature, see “Configuring the Production Services Engine”

on page 31

Job Information and Status

The Jobs page displays information about jobs submitted to the Production Services Engine. You can specify how the status of the various service jobs are reported. See

Reporting of Service Job Status” on page 42

When a job is submitted, the transaction is displayed at the top of the Jobs list by default. You can reorder the list by any column by clicking in the column heading.

The following illustration shows jobs that have successfully processed (check mark and green bar) and one that failed with an error (caution icon and red bar). A turn down arrow displays a job that includes multiple assets.

Using the Jobs Page

“Customizing the

The following table describes the information displayed for processed jobs.

Using the Jobs Page

Jobs Page Column Description

Status The colors and icons in the display indicate the status of the job:

• Yellow bar with no icon = Job is processing.

• Green bar with check mark icon = Job is completed.

• Light green bar with question mark = Job is completed with a warning.

• Gray bar with stop icon = Job has been canceled.

• Red bar with caution icon = Job has failed with an error.

• Gray bar with no icon = Job is pending or is in a queue.

Service The name of the service to which the job was sent.

Job Name The file name submitted by the client to the Production Services Engine. This might

have a suffix — determined by the particular service — appended to it.

Administrators can view information about all jobs. Users without

administrator privileges can view all jobs, but can see only the user name and job name of their own jobs.

Job ID A number automatically generated by the Production Services Engine.

User The name of the user who submitted the job.

Administrators can view information about all jobs. Users without

administrator privileges can view all jobs, but can see only the user name and job name of their own jobs.

Progress (%) The percentage of the job completed.

Priority The priority of the job, as submitted by the client.

Submit Time The date and time the job was submitted by the client to the Production Services

Engine.

Start Time The date and time that the provider started the job.

End Time The date and time that the provider reports the job is complete.

Profile Name Indicates if a profile was used and displays the profile’s name.

Customizing the Reporting of Service Job Status

You can customize the status reporting for the following Production Services:

• Archive service

•Restore service

• Copy service

• Move service

•Delivery service

For example, during an archive operation, if one of the media files cannot be found, you can set the reporting to the Jobs tab of the Production Services and Transfer Status tool to display one of the following status indicators:

Job Status Display Description

Green with check mark icon Job completed

Green with question mark icon Job completed with a warning

Caution icon Job failed with an error

Using the Jobs Page

This section describes how to use the Avid Service Configuration tool to set which reporting status displays with the various conditions of service jobs.

Avid Service Configuration is an application that is included with the Avid Service Framework services. It lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide.

To customize the job status displays for various Production Services:

1. On any system running the Avid Service Framework services, click Start and select Programs > Avid > Avid Service Framework > Avid Service Configuration.

The Select Workgroup dialog box opens.

The Select Workgroup dialog box does not open if the check box specifying to always select and

use this workgroup option was previously selected. When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Service Configuration window opens. To change this option and display the Select Workgroup dialog box, click the Login tab of the Avid Framework Workgroup Properties application and clear the check box for the option.

Using the Jobs Page

2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select.

The Avid Service Configuration window opens.

3. In the Directory pane, click the Processes tab and verify that the service is running.

If the service does not appear in the Avid Service Configuration window, the service is not

running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab and make sure that the Avid Service Framework services displays the name of the system that the service is running on.

4. On the Processes tab, expand the service entry, such as Archive Service.

The system displays the name of the computer running the service.

5. Click the computer name.

The Administrator Password Needed dialog box opens.

6. Type the Avid Service Framework Administrator password and click OK.

By default, Avid Service Framework does not require a password. When a password is used, it is

set through the System Configuration Service. Check with your system administrator for the correct password.

The system displays the setting tab for the service.

Depending on the service you selected, different conditions are available for you to customize.

The following example shows the Archive Service settings.

7. Select the type of status you want to display for each job condition.

Option Job Status Display / Description

OK Green with check mark icon / Job completed

Warning Green with question mark icon / Job completed with a warning

Error Caution icon / Job failed with an error

8. Click Apply.

Customizing the Jobs Page Columns

The Production Services and Transfer Status tool provides options to customize the columns displayed on the Jobs page.

To customize which columns display on the Jobs page:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

The Jobs page opens by default after you log in to the Production Services and Transfer Status tool.

Using the Jobs Page

2. In the Tools area, click Customize columns.

The Choose Columns dialog box opens.

3. Select the name of the columns you want to display.

4. Click OK.

The columns change to show the selections.

5. (Option) Click a column heading and drag it to a new location.

6. (Option) Click a column heading to reorder the jobs list by the selected column. The ordering of the column depends on the contents of the column. For example, job IDs are ordered numerically, either in ascending order or descending order.

Filtering the Jobs List

By default, the Jobs list displays all jobs that the Production Services Engine is currently monitoring. You can customize your view to show only your jobs, to show jobs for a specific service, or to show only jobs in a selected state.

Users with Administrator privileges are allowed to cancel or delete any job. Users without

administrator privileges can only cancel or delete jobs submitted by that user.

Using the Jobs Page

To customize the Jobs list:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

The Jobs page opens by default after you log in to the Production Services and Transfer Status tool.

2. In the Filters area, click the Service menu, and select a service.

3. In the Filters area, click the User menu, and select All Users or a specific user name.

4. In the Filters area, click the Status menu, and select one of the following:

- All — Displays all jobs with their current status.

- Processing — Displays only jobs that are currently being processed.

- Completed — Displays only jobs that have been successfully processed.

- Canceled — Displays only jobs that have been canceled by a user with administrator

privileges.

- Error — Displays only jobs that have stopped with an error.

- Pending — Displays only jobs that are waiting to be processed.

5. In the Filters area, click the Priority and select one of the following:

- ALL — Displays all priority jobs.

- > — Displays all priority jobs greater than the number indicated.

- < — Displays all priority jobs fewer than the number indicated.

- = — Displays all priority jobs equal to the number indicated.

The Jobs page displays jobs that meet the criteria you selected.

Viewing Details About a Job

You must be logged in as the job owner or as an administrator to view a job’s details.

To view details about a job:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

2. On the Jobs page, select the job that you want details about.

3. Click the Details button or right-click the job and select Details.

The Job Details window opens.

Using the Jobs Page

Job Details Window

The following table provides descriptions of the type of job information displayed in the Job Details window.

Entry Description

Job Information

Name The name of the file submitted by a client to Production Services Engine. It

might include information appended to the file name, depending on the service requirements.

Using the Jobs Page

Entry Description

Job Information

Service The Production Services service for which the job was submitted; for example,

Interplay Archive Service.

State The current state of the job.

Submitted By: The user name associated with the job, as submitted by the client.

Priority The priority of the job, as submitted by the client.

Provider The name of the provider, as registered with the Production Services Engine.

Requested Provider The name of the provider requested

Job ID A number automatically generated by the Production Services Engine.

Batch ID The number of the batch containing the job.

Profile Name The name of the profile used for the job, if a profile is used.

Submit Time The date and time the job was submitted by the client to the Production

Services Engine.

Start Time The date and time the provider picked up the job.

End Time The date and time the job was reported as complete by the provider.

Error (if applicable) A message describing the error. Some errors and possible solutions are listed in

“Troubleshooting Interplay | Production Services” on page 297

Severity (if applicable) The severity of the error (for example, fatal, non-fatal).

Progress The percentage of the job that has been processed.

Notification Displays whether notification of job completed or job error is enabled or

disabled.

Input Parameters The list of Input parameters varies for each service.

Output Parameters Shows the result of the operation.

Purging the Jobs List

The purge function is available only to users with administrator privileges.

You can set the Production Services settings to allow for auto-purging of jobs. See “Configuring

the Production Services Engine” on page 31.

To purge the Jobs list:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see

Transfer Status Tool” on page 36

2. On the Jobs page, click the Purge button or right-click the job and select Purge.

The Purge Jobs dialog box opens.

Using the Jobs Page

“Opening the Production Services and

3. Click the Service menu, and select the applicable service.

4. Click the Submitted By menu, and select a particular user or All, depending on the jobs you want to purge.

5. Select which states of jobs you want to purge.

6. Click the Purge button.

The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box opens with a list of the jobs that failed to delete and a reason for the failure.

Prioritizing a Job

You can prioritize the order of the pending jobs. The priority number assigned to a job indicates the job’s position in the queue for a specific provider. This setting lets you order jobs in a desired sequence and also move a job to the top of the queue. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50.

When you assign a priority number to a job, the actual order in the queue depends on the following:

• Priority numbers are relative only to jobs within a given service. For example, a transcode job set with priority 1 might not execute before an archive job with priority 100.

• If the same priority number is assigned to several jobs of a specific provider, then all these jobs have an equal chance of executing.

To prioritize a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Jobs page, select the job you want to prioritize.

3. Click the Priority button or right-click the job and select Priority.

Using the Jobs Page

The Set Job Priority dialog box opens.

4. Click the arrow button to select a priority number.

The default is 50. The priority range is 1 (highest priority) through 100 (lowest priority).

5. Click OK.

The Priority column displays the new priority for the job.

Canceling a Job

Jobs can be canceled during the Pending or the Processing state. A user can cancel only jobs that have been submitted under his or her Production Services user name. An administrator can cancel any job.

Providers periodically check the Production Services Engine for jobs that might need to be canceled. When a job is canceled, it might take a short time for the job to actually stop and the status change to be reflected. It is also possible that a job might finish before it can be canceled. In this case, a dialog box might open stating that the Production Services Engine was unable to cancel the job.

To cancel a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Jobs page, select the job that you want to cancel.

3. Click the Cancel button or right-click the job and select Cancel.

A dialog box opens and asks if you are sure you want to cancel the job.

4. Click OK to cancel the job.

The job remains in the Jobs list, but the state changes to canceled.

Deleting a Job

To delete a specific job or all jobs on the Jobs page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Jobs page, select the specific job you want to delete.

3. Click the Delete button or right-click the job and select Delete.

A dialog box opens and asks if you are sure you want to delete the job.

Using the Jobs Page

4. Click OK to delete the job.

Retrying a Job

You can retry a job that is in the canceled state or error state.

To retry a job:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Jobs page, select the job you want to retry.

3. Click the Retry button or right-click the job and select Delete.

The Production Services Engine changes the state to Pending and places the job in the queue for the next available provider.

Exporting the Jobs List

You can export the current Jobs list from the Production Services and Transfer Status tool.

To export the Jobs list:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

The Jobs page opens by default after you log in to the Production Services and Transfer Status tool.

2. In the Tools area, click Export list.

A Save dialog box opens.

3. Select a location for the Jobs list file.

4. Type a name for the Jobs list file.

5. Click Save.

Using the Providers Page

The Providers page displays information about computers that are running provider software and are registered with the Production Services Engine. You can also view specific provider details and capabilities.

The following topics provide information about using the Providers page:

Using the Providers Page

Opening the Providers Page

•

• Customizing the Providers Display

• Viewing Details About a Provider

• Deleting Providers

A provider is automatically registered the first time it connects to the Production Services Engine.

Opening the Providers Page

To open the Providers page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. Click the Providers tab.

The Providers page opens.

Using the Providers Page

The following table describes the information displayed in the Providers display.

Providers Page Description

Status Indicates whether or not the provider is connected to the Production Services

Engine.

Provider The name of the service provider, as registered with the Production Services

Engine.

Service The Production Services service for which the provider has been registered.

Application The name of the service provider application.

Host The computer name of the provider.

IP The IP address of the computer of the provider.

Customizing the Providers Display

By default, the Providers page displays all providers that are registered with the Production Services Engine. You can customize your view to show only the connected providers or providers of a particular service.

To customize the Providers display:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. Click the Providers tab. The Providers page opens.

3. In the Filters area, click the Service menu, and select the applicable service.

4. In the Filters area, click the Status menu, and select the applicable condition.

The Providers page displays providers that match your selections.

Viewing Details About a Provider

To view details about a provider:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Providers page, select the provider that you want details about.

3. Click the Details button or right-click the provider and select Details.

The Provider Details window opens.

The following table provides descriptions of the type of provider information displayed in the Provider Details window.

Using the Providers Page

Providers Page Description

Name The name of the service provider, as registered with the Production Services

Engine.

Service The Production Services service for which the provider has been registered.

Host Name The computer name of the provider.

Application The name of the service provider application.

IP Address The IP address of the computer of the provider.

Connected Indicates whether or not the provider is connected to the Production Services

Engine.

Deleting Providers

If a provider is connected to the Production Services Engine, the provider cannot be deleted until it has been disconnected and all processing jobs are stopped. You must be logged in as an administrator to delete any providers.

To delete the provider software, use the Add/Remove Programs in the Windows Control Panel on the provider system.

Using the Services Page

To delete a service, see

To delete a provider from the Production Services Engine:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Providers page, select the provider that you want to delete.

3. Click the Delete button or right-click the provider and select Delete.

A dialog box opens and asks if you are sure you want to delete the provider.

4. Click OK.

The provider is no longer registered with the Production Services Engine. To register it again, see

“Configuring a Provider for the Production Services Engine” on page 67.

“Deleting a Production Services Service” on page 56.

Using the Services Page

The Services page displays information about the services that are installed and lets the user install new services, upgrade existing services, or delete services that were previously installed.

For information about installing a service, see

The following topics provide information about the Servers page:

Opening the Services Page

•

“Registering Services” on page 62.

• Displaying Details About a Service

• Deleting a Production Services Service

Opening the Services Page

To open the Services page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. Click the Services tab.

The Services page opens.

Using the Services Page

Displaying Details About a Service

To display information about a specific service:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Services page, select the service about which you want information.

3. Click the Details button or right-click the service and select Details.

The Service Details page opens.

Using the Services Page

The specific information displayed on the Service Details page differs for each installed service.

Deleting a Production Services Service

Deleting a Production Services service from the Services page deletes the information required for the service to operate. If one or more providers have been registered for the service on the Providers page, you must first delete the providers for the service. For more information, see

“Deleting Providers” on page 54.

Using the Users Page

To delete a service:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see “Opening the Production Services and

Transfer Status Tool” on page 36

2. Make sure all providers for the services that you are deleting have been deleted prior to deleting the services themselves. See

3. Click the Services tab.

The Services page opens.

4. Select the service you want to delete.

5. Click the Delete button or right-click the service and select Delete.

“Deleting Providers” on page 54.

The service is removed. To add the service again, see

page 63

Using the Users Page

The Users page lets you create and manage user accounts. The default login for the Production Services and Transfer Status tool is the user name Administrator, without a password. Avid recommends assigning a password to this account after installing the Production Services Engine. For more information, see

The Users page displays information based on the user’s login profile. A user logged in as an Administrator can view information about all jobs, whereas users without administrator privileges can view all jobs, but can only see the username and clip names of their own jobs.

There are two methods for managing Production Services users:

• Using Interplay authentication

If you set a host name in the Interplay Production Services Engine Settings dialog box, the Production Services Engine authenticates user names and passwords with the Interplay Engine (see not need to manage a separate user database for Production Services. If a host name is set, when you attempt to log in to the Production Services Engine, and the login is successful, the user name and password are added to or updated in the Production Services database user’s table. The user name and password appear on the Users page.

“Configuring the Production Services Engine” on page 31). As a result, you do

“Registering a Service Manually” on

“Reassigning Passwords” on page 59.

Adding or changing users on the Users page has no effect if a host name is set in the Interplay Engine Hostname setting in the Interplay Production Services Engine Settings dialog box.

• Managing a separate user database

Managing Production Services users through a separate database can be useful if you want to give administrator privileges to users who do not have administrator privileges in the Interplay database. However, if you do not use Interplay authentication, make sure any user name and password exactly matches a user name and password in the Interplay database, because Production Services operations usually require login by a valid Interplay user.

The following topics describe the Users page:

• Opening the Users Page

• Setting Up User Accounts

• Reassigning Passwords

• Deleting User Accounts

Opening the Users Page

To open the Production Services Users page:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. Click the Users tab.

Using the Users Page

The Users page opens with user accounts listed in the User name column.

Setting Up User Accounts

To set up a user account:

1. Open the Production Services and Transfer Status tool as described in “Opening the

Production Services and Transfer Status Tool” on page 36

2. On the Users page, click the Add button.

A dialog box opens.

3. Type a user name in the Username text box.

User names and passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters.

4. (Option) You can assign a password by typing a password in the Password text box, then typing it again in the Retype Password text box. Passwords are not required.

5. Type the applicable information about the user in the other text boxes.

The eMail address field is for information only and is not used for Production Services e-mail

notification. For more information, see “Configuring the Production Services Engine” on

page 31.

6. (Option) If this user is an administrator, select the “is Administrator” option.

Using the Users Page

7. Click Save.

Reassigning Passwords

If a user forgets his or her password, a new one must be assigned. If you forget the Administration password, it must be reset. Contact Avid Customer Support.

To reassign a user password:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see

Transfer Status Tool” on page 36

2. On the Users page, select the user whose password you want to change.

3. Click the Edit button or right-click the user and select Edit.

A dialog box opens.

4. Type a new password in the Password text box, then type it again in the Retype Password text box.

5. Click Save.

“Opening the Production Services and

Deleting User Accounts

You must be logged in as an administrator to delete user accounts.

The user “Administrator” cannot be deleted. If you try to delete Administrator, you receive an

error message.

To delete a user account:

1. Open the Production Services and Transfer Status tool and log in as a user with administrator privileges. For more information, see

Transfer Status Tool” on page 36

2. On the Users page, select the user for each account you want to delete.

3. Click the Delete button or right-click the user and select Delete.

A dialog box opens and asks if you are sure you want to delete the user account.

4. Click OK.

The user account is deleted.

Using the Users Page

“Opening the Production Services and

To re-create user accounts, see

“Setting Up User Accounts” on page 59.

4 Installing Services and Registering

Providers

This chapter provides general procedures for installing services, registering a provider, and connecting it to the Production Services Engine. For specific information about each service, see

“Understanding the Various Production Services” on page 21 and the chapter that provides

information about the service.

The following topics provide information about the required tasks:

Managing Services

•

• Registering Services

• Registering a Service Manually

• Configuring a Provider for the Production Services Engine

• Verifying That a Service Provider Is Connected

• Rules for Upgrading a Service and Preserving Profiles

Managing Services

Starting with Production Services v3.1, most Production Services operate as Windows services, and can be managed like other Windows services.

Interplay Transcode, STP Encode, and Interplay Consolidate operate as Windows applications, not as Windows services.

Production Services as Windows services are started automatically and restart automatically after a system reboot or crash. They are listed with other Windows services in the Services tab of the Computer Management window. The following illustration shows the Interplay Delivery service installed and running.

Registering Services

The Archive and Restore services require a third-party vendor dll. By default the services run

under the Local System account. If the third-party vendor dll needs more privileges than Local System, the vendor must change the services to use the appropriate credentials.

Prior to Production Services v3.1, services operated as Windows applications, and needed to be started manually. An advantage to this new feature is that all services are started automatically and restart automatically after a system reboot or crash.

Because service providers are no longer applications, they are no longer listed in the Start menu and no longer have a user interface window. Information that was displayed in the dialog box is included in the service .ini file or in log files.You also edit the .ini file to register the provider with the Production Services Engine. For more information, see

Production Services Engine” on page 67

“Configuring a Provider for the

Registering Services

The Production Services Engine requires configuration files for each service. These files are called service description files and are contained in a .zip file (called a service package). For example, Interplay Copy requires the service package CopyMedia.zip.

In earlier versions of Production Services, you needed to open the Production Services and Transfer Status tool, click the Install/Upgrade button, then locate and open the correct .zip file on the provider system. In Production Services v3.0 and later, the .zip files are installed on the Production Services Engine system when you install the Production Services software. The first time the Production Services Engine runs after a new installation, it checks which services and versions were installed. It then automatically upgrades registered services or registers new services.

The Interplay Consolidate service and the Production Services Automation service must be

registered manually. See “Registering the Automation and Consolidate Services” on page 280.

You only need to install service descriptions once, even if you configure multiple providers.

Registering a Service Manually

If necessary, you can use the manual procedure as documented in “Registering a Service

Manually” on page 63

If you try to connect from a provider to the Production Services Engine before the latest service

is registered, the Status line in the Transcode Service dialog box reads: Error From Broker! UNKNOWN_SERVICE.

To register services:

1. Install the Production Services Engine software from the Interplay Production Servers installer.

2. Restart the Production Services Engine.

The services are listed in the Services tab of the Production Services and Transfer Status tool.

Registering a Service Manually

Prior to Interplay v3.0, you needed to open the Production Services and Transfer Status tool and install the service description. This procedure is now automatic (see

page 62

The Interplay Consolidate service and the Production Services Automation service must be

registered manually.

You only need to install a service description once, even if you configure multiple providers.

The following table provides a list of Production Services and the name of each service package.

). If necessary you can use the following procedure.

“Registering Services” on

Registering a Service Manually

File Name of Service Package

Service

Interplay Archive Interplay Archive Provider\ArchiveService\Archive.zip

Interplay Copy Interplay Copy\CopyService\CopyMedia.zip

Interplay Consolidate Interplay Consolidate\TranscodeService\ConsolidateService.zip

Interplay Delivery Interplay Delivery\PTFService.zip

C:\Program Files\Avid\

Interplay Production Services Automation

Interplay Move Interplay Move\MoveService\MoveMedia.zip

Interplay Restore Interplay Archive Provider\RestoreService\Restore.zip

Interplay STP Encode Interplay STP Encode\LongGOPExport.zip

Interplay Transcode Interplay Transcode\TranscodeService\TranscodeService.zip

You do not use the Production Services Engine to configure the Auto Archive, Auto Transcode,

and Auto Copy services. Instead, use the Interplay Administrator and the Avid Service

Interplay Production Services Automation\MediaServicesAutomation.zip

Framework services. For more information, see “Configuring Auto Archive Using Avid Service

Configuration” on page 152.

To install a Production Services service description:

1. Open the Production Services and Transfer Status tool and log in as administrator, as described in

“Opening the Production Services and Transfer Status Tool” on page 36.

2. Click the Services tab.

The Services page displays the currently configured services.

3. Click Install/Upgrade.

The Install/Upgrade Service dialog box opens.

Registering a Service Manually

4. Click the Browse button and navigate to the folder containing the service package (.zip file). Make sure you have access to the folder.

The following is an example of the location of a service package. In this case, the service package is for the Transcode service.

- C:\Program Files\Avid\Interplay Transcode\TranscodeService

You can use the Microsoft Windows Search tool to help you locate the folder that contains the service package. For a list of package file names, see “Registering a Service Manually”

on page 63

5. In the folder, select the service.zip file.

The following illustration shows the TranscodeService.zip file selected.

6. Click Save.

The path to the file appears in the Install/Upgrade Service dialog box.

Registering a Service Manually

7. Click Install/Upgrade.

The service and its description appear on the Services page.

Configuring a Provider for the Production Services Engine

After the service descriptions are registered (see “Registering Services” on page 62), you need to configure a provider for the Production Services Engine.

Prior to Production Services v3.1, you used a dialog box to connect a provider to the Production Services Engine. Starting with Production Services v3.1, you edit an .ini file.

Interplay Transcode and STP Encode require you to use a dialog box to connect a provider. See “Configuring a Transcode Provider for the Production Services Engine” on page 87 and .“Connecting the STP Encode Provider to the Production Services Engine” on

page 266

Note the following:

• If you are upgrading from a previous version, the existing .ini file is copied to the appropriate new folder. If the associated Production Services Engine remains the same, no further configuration is needed.

• If you are performing a new installation, the installed .ini file uses “localhost” as the name of the associated Production Services Engine. This is appropriate if you are installing the service on the same system as the Production Services Engine. If you are installing the service on a different system, you need to change the default hostname by editing the .ini file.

• The .ini file includes an automatically generated provider name. You can change the provider name if you want.

Configuring a Provider for the Production Services Engine

The following procedure can be used for any service. For specific information for a service, see the chapter for that service.

The Production Services and Transfer Status tool includes a Register button, which opens the

Register Provider dialog box. This dialog box is no longer needed because a provider is automatically registered the first time it connects to the Production Services Engine.

To configure a provider for the Production Services Engine:

1. Locate the .ini file for the service and open it in a text editor, such as Windows Notepad.

The following table lists the Production Services with the path for the .ini file and the log files.

Service Path for .ini File and Log Files

Interplay | Archive C:\ProgramData\Avid\Archive Service\DMSArchive.ini

C:\ProgramData\Avid\Archive Service\log

Interplay | Consolidate C:\ProgramData\Avid\Consolidate Service\DMSConsolidate.ini

C:\ProgramData\Avid\Consolidate Service \log

Interplay | Copy C:\ProgramData\Avid\Copy Service\DMSCopyMedia.ini

C:\ProgramData\Avid\Copy Service\log

Interplay | Delivery C:\ProgramData\Avid\Delivery Service\DMSIDService.ini

C:\ProgramData\Avid\Delivery Service\log

Interplay | Production Services Automation

Interplay | Move C:\ProgramData\Avid\Move Service\DMSMoveMedia.ini

Interplay | Restore C:\ProgramData\Avid\Restore Service\DMSRestore.ini

C:\ProgramData\Avid\Media Services Automation\DMSCMService.ini C:\ProgramData\Avid\Media Services Automation\log

C:\ProgramData\Avid\Move Service\log

C:\ProgramData\Avid\Restore Service\log

2. Substitute the hostname of the Production Services Engine.

Following is an example of a Copy service .ini file with the default hostname “localhost”:

#Mon May 05 11:34:54 EDT 2014 @5%?MaxJobs=1 @2%tMedia_Services_Engine_Hostname=localhost @1%tProvider_Name=a51-dev_Copy_4080

Verifying That a Service Provider Is Connected

Following is the same .ini file, edited to use the hostname “a51-ms_engine.”

#Mon May 05 11:34:54 EDT 2014 @5%?MaxJobs=1 @2%tMedia_Services_Engine_Hostname=a51-ms_engine @1%tProvider_Name=a51-dev_Copy_4080

Existing .ini files include the line @3%yAutomatically_Connect=TRUE. This line is no longer

applicable, because all services are now automatically connected.

3. A default name for the provider is automatically created by the provider software using the following syntax:

The provider name in the previous example is a51-dev_Copy_4080.

Accept the default name or type a new name. This name appears in the Production Services and Transfer Status tool. The provider name in the previous example

4. Save and close the .ini file.

The service automatically reads the .ini file and tries to connect to the Production Services Engine. If the service fails to connect, it continues to try to connect. The re-connect interval grows from 5 seconds to 10 minutes, depending on the amount of time that the service tries to connect.

Verifying That a Service Provider Is Connected

To verify that a service provider is running and connected:

1. Open the Production Services and Transfer Status tool. See “Opening the Production

Services and Transfer Status Tool” on page 36

2. Click the Providers tab.

The system displays the status of the Production Services providers. In the following illustration, connected providers are indicated by a check mark in the Status column. Providers not connected are indicated by a Stop sign.

Rules for Upgrading a Service and Preserving Profiles

Auto services, such as Auto Archive, do not appear in this list. Use the Avid Service Framework

Configuration window to verify that an Auto service is running. See “Verifying That the Auto

Archive Service is Running” on page 155.

Rules for Upgrading a Service and Preserving Profiles

When you are upgrading a Production Service you need to perform the same procedures as a new installation, such as installing the service description, registering the service provider and connecting the provider to the Production Services Engine. However, before and after you upgrade a service you need to follow a few rules:

• You need to log in with a user account that has administrator privileges.

• You should perform the upgrade of the service during a low usage time or when the Production Services Engine is offline.

• You can only install a newer version of an existing service.

• The Production Services Engine only supports one version of a service at a time.

• Make sure the service providers are disconnected, by verifying that the Production Services and Transfer Status tool’s Providers page shows Stop in the Status column.

Rules for Upgrading a Service and Preserving Profiles

You do not need to delete the service profiles or unregister the service before performing the

upgrade, as was required in versions prior to v2.0. However, if you want to delete a service completely, you need to first delete all the profiles and providers, and then delete the service.

• During the service upgrade, you cannot cancel the upgrade, however you can continue to work.

• When upgrading any of the Production Services, all existing profiles are saved. However, because the new version of the service might contain new or modified profile settings, you must review your profiles after the upgrade. New and modified settings are marked with a caution icon (yellow triangle) in the Parameters area of the profile. These marked settings require you to either set a valid value or leave the text box blank, depending on the requirements for the new or modified profile setting.

For information about the various profile settings, see

Profiles” on page 72

You can modify multiple profile setting values using the Profiles page. For information, see

“Modifying Multiple Profiles” on page 76.

• On the Profiles page, after the service is upgraded, a caution icon displays next to any profile settings that were removed in the new version of the service. You need to check each existing profile to make sure it meets your needs. The existing profile retains the older profile settings to provide backward compatibility, however these older settings are not used with the new version of the service.

• On the Profiles page, after the service is upgraded, a caution icon displays next to any profile settings that the values were modified by the new version of the service. You need to check each existing profile to make sure it meets your needs. The existing profile retains the older profile setting values to provide backward compatibility, however these older setting values are not used with the new version of the service.

“Working with Production Services

5 Working with Production Services

Profiles

The following topics provide information about working with Production Services profiles:

Understanding Production Services Profiles

•

• Creating a Service Provider Profile

• Modifying Multiple Profiles

• Modifying Changed or New Options in a Profile

Understanding Production Services Profiles

Profiles let you set up templates to use when performing an operation. For example, you can create a profile to use with the Interplay Transcode service. When you select the profile, the Transcode service automatically performs the transcode operation using the specified target resolution, stores the new media on the specified workspace, and stores the new asset in the designated target folder, as defined in the profile.

Profiles are required if you request a service from an Avid editing application. If you request a service from Interplay Access, some services require a profile, and others provide the option of using a profile or setting the parameters for the current operation.

You can update the values set in multiple profiles at the same time by using the Multiple Profile Select mode. To use this mode, the profiles must be of the same type. For example, you can select multiple Transcode service profiles and then change the Workspace value to update the values in all the selected Transcode service profiles. For more information, see

Multiple Profiles” on page 76

Before you upgrade a service you can preserve existing profiles by following the rules listed in

“Rules for Upgrading a Service and Preserving Profiles” on page 70.

This chapter provides an example of how to create a profile. For specific procedures to create profiles for the various services, see the references in the following table.

“Modifying

Creating a Service Provider Profile

Service name Documentation

Interplay Transcode Service “Creating an Interplay Transcode Service Profile” on page 86

Interplay Archive Service

Interplay Restore Service

Interplay Copy Service “Using an Interplay Copy Service Profile” on page 190

Interplay Move Service “Creating a Interplay Move Service Profile” on page 229

Interplay Delivery Provider “Creating an Interplay | Delivery Profile” on page 243

Interplay Consolidate “Creating a Consolidate Profile” on page 287

You do not need to create a Production Services profile for the STP Encode service. The service

requests profile information directly from the Transfer Engine during the STP Encode workflow.

A profile is not needed for the Interplay Production Services Automation service.

If a profile includes a target workspace on an ISIS system that is configured in a multiple ISIS workgroup, and the workspace is on a remote ISIS system, the workspace path must include the hostname of the ISIS System Director and the name of the workspace, in the standard UNC format:

\\hostname\workspace_name

For more information, see “Workgroups with Multiple ISIS Systems” in the Interplay | Production Software Installation and Configuration Guide.

“Creating an Interplay Archive or Interplay Restore Profile” on page 138

Creating a Service Provider Profile

This section gives an example of how to create a service provider profile. It uses the Transcode service as an example.

To create a profile:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

2. Click the Profiles tab.

3. In the Service menu, select a service, for example, Avid Interplay Transcode Service.

4. Click Add in the Profiles area.

The Add Profile dialog box opens.

Creating a Service Provider Profile

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select a service, for example Transcode.

6. Click OK.

The name appears in the Profiles list and an empty template appears in the Parameters area.

7. In the Parameters area, set a value for each option as needed.

8. Click Save in the Parameters area.

The Save Profile dialog box opens.

9. Click Yes to save your changes.

You can define several operations under one main profile name. For example, you can add subjobs to transcode several resolutions using one profile. The system processes each subjob in turn.

Selecting Audio Formats for Copy, Move, and Deliver

To add subjobs:

t Click Add in the Sub Jobs area.

Selecting Audio Formats for Copy, Move, and Deliver

In earlier versions of Interplay Copy, Interplay Move, and Interplay Delivery, transfer of audio files depended on whether the Include Audio option was selected in the profile. With the option selected, all audio associated a video clip was transferred with the clip. If the option was not selected, no audio was transferred with the clip.

Starting with version 3.1, you have the option of selecting which audio formats you want to include in the operation.

If you are performing a Copy or Move operation from Interplay Access, and you do not use a

profile, the behavior is not changed. Transfer of audio files depends on whether you select the Include Audio option. A Delivery operation requires a profile.

The following illustration shows the Move profile settings, with a new setting named AudioQuality. The default option is All.

Modifying Multiple Profiles

Option Audio Formats Included

All All audio formats associated with the selected asset or assets.

None No audio included with the selected asset or assets.

Uncompressed Only high-quality audio formats associated with the selected asset or assets,

for example, PCM or WAVE.

Proxy Only proxy-quality audio formats associated with the selected asset or assets,

for example, MPEG1 Layer 2.

Note the following:

• For audio-only clips, the TargetVideoQuality setting is not applicable. The selection is ignored.

• The AudioQuality setting is supported when the Production Services provider is connected to a Production Services Engine v3.1 or later. The setting is also supported in the Production Services Status tool in Interplay Access v3.1 when Access is connected to a Production Services Engine v3.1 or later.

• If a pre-v3.1 version of Interplay Access is connected to a Production Services Engine v3.1, Service Description files are already installed on the Production Services Engine, but the AudioQuality setting is only displayed if you upgrade to v3.1 of Interplay Access.

• After the components are upgraded to v3.1, the AudioQuality setting will be displayed in any existing Copy, Move, or Delivery profiles. It will be marked by a caution icon (yellow triangle with exclamation point) until you make a selection from the menu and save the profile.

• Data tracks (D tracks) are always included in a Copy, Move, or Delivery job.

Modifying Multiple Profiles

From the Profiles page of the Production Services and Transfer Status tool, you can select multiple profiles to batch modify option values at the same time. When you select more than one profile in the Profiles list, the Parameters area changes to multi-select mode with the title “Parameters for All Selected Profiles.”

For example, you can select several Transcode profiles, and then change the Workspace value once in the parameters area for all the selected profiles.

Modifying Multiple Profiles

This feature is useful after you upgrade a service provider and you need to modify your existing profiles to correct any values that are not supported with the new version of the service provider. In the Parameters area of the profile, a caution icon (yellow triangle) indicates which profile settings require attention. This feature is also useful for setting the parameters of multiple profiles after installing a new Production Services service.

To modify multiple profiles at the same time:

1. Open the Production Services and Transfer Status tool. For more information, see “Opening

the Production Services and Transfer Status Tool” on page 36

2. Click the Profiles tab.

3. In the Service menu, select a service. For example, Avid Interplay Transcode Service.

4. In the Profiles list, select all the profiles you want to batch modify the setting values.

The Parameters for All Selected Profiles displays in the parameters area.

5. In the Parameters for All Selected Profiles area, click the option with the value you want to change.

The option’s value field displays.

Modifying Changed or New Options in a Profile

6. Type or select a new value for the option.

7. Click Save All.

Only the options displaying their value field are updated for all of the selected profiles.

Modifying Changed or New Options in a Profile

If you upgrade a service provider, you might need to modify your existing profiles to correct any values that are not supported with the new version of the service provider, or to add a value for a new option. In the Parameters area of the profile, a caution icon (yellow triangle) indicates which profile settings require attention.

To remove the Caution icon for a new profile value:

t Make any change to the option value.

In some cases, you might need to enable and then disable an option to remove the icon.

6 Working with the Transcode Service

The following topics provide information about working with the Transcode service:

Understanding the Transcode Service

•

• Check List for Transcoding Assets

• Registering the Transcode Service with the Production Services Engine

• Connecting the Transcode Provider to the Production Services Engine

• Starting the Transcode Provider

• Creating an Interplay Transcode Service Profile

• Understanding the Transcode Services Modes

• Transcoding an Asset from Interplay | Access

• Understanding CROSSRATE Mode

• Understanding DATAEXTRACT Mode

• Transcoding an Asset from an Avid Editing Application

• Transcoding OMF Clips

• Wo r k i n g w i t h a n A uto Transcode Folder

• Stereoscopic 3D Support in Interplay Transcode

Understanding the Transcode Service

Transcoding Avid assets from one resolution to another resolution is available with the Interplay Transcode service and Interplay Auto Transcode service. For example, you can use the Interplay Transcode service to create a low-resolution version of a sequence or master clip. You can also use the Interplay Transcode process to mix down the video and audio tracks during the transcode.

If you are using the Transcode service to transcode a clip with multiple resolutions, the Transcode service relinks to the Highest Quality resolution and then performs the transcode. The Highest Quality resolution is determined by the Dynamic Relink feature of the Avid editing system. For more information, see “Using MultiRez and Dynamic Relink” in the Interplay Help or in the documentation for your Avid editing application.

Before you can use the Transcode service, you need to check that the Transcode service is installed and connected. For a list of the steps to prepare for transcoding, see “Check List for

Transcoding Assets” on page 80

Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server. Up to four providers are supported, depending on the total amount of CPU used. For more information, see “Installing Multiple Transcode Providers on the Same Server” in the

Interplay | Production Software Installation and Configuration Guide.

When accessing an Interplay Transcode system remotely, you should use the Microsoft Windows

Remote Desktop Connect command instead of VNC. The Remote Desktop Connect feature requires setup on the Interplay Transcode system. For information, see the Microsoft Windows documentation.

Interplay Transcode is used during a send-to-playback operation from MediaCentral UX. For more information, see

“Production Services Used By MediaCentral | UX” on page 23.

Check List for Transcoding Assets

For the transcode process, the following table provides a check list of steps for installing and configuring the Production Services system in an Avid shared-storage environment, and configuring an Avid editing system. The check list also provides references where to find more information about each step.

Check List for Transcoding Assets

Transcoding Assets Check List

Task Section Reference

Make sure the Production Services Engine software



and the supporting software are installed and configured in the workgroup.

• Avid Service Framework for Client

• Interplay Access

• Production Services Engine

• Interplay Transcode service (install this on each server used as a provider)

Starting with version 2.6, the Interplay

Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.

(Option) Install the Interplay Auto Production



Services service, which includes the Interplay Auto Transcode software.

Activate the Interplay Transcode license by



connecting the application key (dongle) to a USB port or by installing a software license.

A license can be configured for up to four Transcode providers.

See Interplay | Production Software Installation and Configuration Guide and

“Production Services Engine Installation and Configuration” on page 28

“Preparing the Workgroup for Auto

See

Transcode” on page 113

See Interplay | Production Software

Installation and Configuration Guide.

Make sure the Interplay Transcode service is



registered.

Connect the Interplay Transcode service provider to



the Production Services Engine.

Mount workspaces by drive letter or UNC path,



depending on how you installed Interplay Transcode.

Start the Interplay Transcode service provider. See “Starting the Transcode Provider” on



See “Registering the Transcode Service with

the Production Services Engine” on page 82

See “Connecting the Transcode Provider to

the Production Services Engine” on page 82

See “Mounting Workspaces for Interplay

Transcode and Other Production Services” on page 26

page 85

Registering the Transcode Service with the Production Services Engine

Transcoding Assets Check List (Continued)

Task Section Reference

Verify the Interplay Transcode service is connected. See “Verifying That a Service Provider Is



Connected” on page 69

(Option) Create a Interplay Transcode profile. See “Creating an Interplay Transcode



Service Profile” on page 86

Perform a transcode using Interplay Access. See “Transcoding an Asset from



Interplay | Access” on page 107

Perform a transcode using an Avid editing system. See “Transcoding an Asset from an Avid



Editing Application” on page 109

You do not use the Production Services Engine to configure the Auto Archive, Auto Transcode,

and Auto Copy services. Instead, use the Interplay Administrator and the Avid Service Framework services. For more information, see “Configuring the Auto Transcode Service” on

page 114.

Registering the Transcode Service with the

Production Services Engine

After installing the Transcode provider software, you need to make sure that the current Transcode service is registered with the Production Services Engine. The service should be listed on the Services tab of the Production Services and Transfer Status tool. Registration is automatic but takes place only after you restart the Production Services Engine. See

on page 62

“Registering Services”

Connecting the Transcode Provider to the Production Services Engine

After making sure the service is registered, register the provider by connecting to the Production Services Engine.

If you try to connect to the Production Services Engine before the latest service is registered, the

Status line in the Transcode Service dialog box reads: Error From Broker! UNKNOWN_SERVICE.

If necessary, you can manually register the provider. See “Registering a Service Manually” on

page 63

Connecting the Transcode Provider to the Production Services Engine

To connect the Transcode provider to the Production Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Transcode.

The Transcode Service dialog box opens.

2. Click Settings.

The Provider Settings dialog box opens.

3. Do the following:

a. Provider Name — A default name for the provider is automatically supplied. Accept the

default name or type a new name. In this example, the name is Transcode_01.

b. Production Services Engine Host Name — Type the name of the system running the

Production Services Engine application.

c. Automatically Connect — Select Yes to automatically connect the provider to the

Production Services Engine when the application starts. To prevent automatic connection, select No.

The following illustration shows the Provider Settings dialog box with the values filled in for the Transcode provider.

Connecting the Transcode Provider to the Production Services Engine

4. Click OK.

5. Click Connect in the Service window.

The Transcode Service dialog box now shows that the service is connected and shows the name of the provider you connected.

Starting the Transcode Provider

The Provider page in the Production Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column.

Starting the Transcode Provider

Make sure you have mounted at least one drive before you start the provider. See “Mounting

Workspaces for Interplay Transcode and Other Production Services” on page 26

To start the Transcode provider:

1. Click Start and select Programs > Avid > Avid Interplay Transcode.

Depending on the service settings, one of the following happens:

- Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service.

- Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based on

the Microsoft Windows time.

After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button.

Creating an Interplay Transcode Service Profile

The following example shows the Transcode Service dialog box as connected.

If the provider cannot connect to the Production Services Engine, the Status line reads

“Connection Error.” Ensure the Production Services Engine is running, the service is registered, the provider is registered, and then click Connect again.

Starting with Interplay 3.0.5, all Production Services (Transcode, Copy, and so on) are displayed

as two processes in the Processes tab of the Windows Task Manager of the provider system. This is as designed. The tool that creates the services automatically creates a second process for each service to ensure that the service shuts down smoothly. This change is visible only in Task Manager.

Each service is listed only once in the Services tab.

Creating an Interplay Transcode Service Profile

You must create a profile to use when performing a Transcode or an Auto Transcode operation. You select a Transcode profile after selecting an asset in Interplay Access or in an Avid editing application.

Transcode profiles let you define the following:

• The portion of the Avid asset that is transcoded

• Job priority

Creating an Interplay Transcode Service Profile

• Resolution and format

• Workspace for the media files

To create a transcode profile:

1. Open and log in to the Production Services and Transfer Status tool as described in

“Opening the Production Services and Transfer Status Tool” on page 36

2. Click the Profiles tab.

3. In the Service menu, select Avid Interplay Transcode Service.

4. Click Add in the Profiles area.

The Add Profile dialog box opens.

Creating an Interplay Transcode Service Profile

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select Transcode.

6. Click OK.

The name appears in the Profiles list and an empty template appears in the Parameters area.

7. In the Parameters area, select a Mode as follows:

- WHOLE: Transcodes the entire clip.

- CONSOLIDATE: Transcodes only the portion of a clip used to create a subclip or

portions of clips used to create a sequence.

- MIXDOWN: Transcodes and mixes down the video and audio to create one master clip.

- DUALMIXDOWN — Transcodes the selected asset twice to create a single master clip

with two resolutions associated with it.

- CROSSRATE — Creates a master clip in a project format different from the project

format of the original clip.

- DATAEXTRACT — Extracts the D1 track as a separate MXF file when you transcode

DNxHD media that contains embedded ancillary data.

For more information, see “Understanding the Transcode Services Modes” on page 98

8. In the Parameters area, define the other values you want in the profile for the selected mode.

“Transcode Profile Parameters” on page 89.

See

9. Click Save in the Parameters area.

The Save Profile dialog box opens.

10. Click Yes to save your changes.

You can define several transcode operations under one main profile name. For example, you can add subjobs to transcode several resolutions using one profile. The system processes each subjob in turn.

To add subjobs:

t Click Add in the Sub Jobs area.

Creating an Interplay Transcode Service Profile

Transcode Profile Parameters

All transcode profile parameters are displayed for any mode that you select, but some parameters are applicable only to particular modes. The following table describes all parameters with notes about specific modes.

Transcode Profile Settings

Parameter Description

Interplay Checkin Folder (MIXDOWN, DUALMIXDOWN, CROSSRATE,

DATAEXTRACT only) Specify the folder where the transcoded assets are stored in the Interplay database. Use a forward slash. For example,

/Catalogs/CheckinFolder/Test

Do not set the Interplay Checkin Folder as a top-level

folder under AvidWG. Instead, create the check-in folder at least one level down from the top-level folder.

This checkin folder is limited to the Interplay database in the local workgroup

Mode • WHOLE: Transcodes the entire clip. See

the Transcode Services Modes” on page 98

• CONSOLIDATE: Transcodes only the portion of a clip used to create a subclip or portions of clips used to create a sequence. See

Modes” on page 98

• MIXDOWN: Transcodes and mixes down the video and audio of a sequence to create one master clip. See

“Understanding MIXDOWN Mode” on page 99.

• DUALMIXDOWN: Transcodes and mixes down the video and audio of a sequence to create a one master clip with two resolutions associated with it. See

“Understanding DUALMIXDOWN Mode” on page 101.

• CROSSRATE: Creates a master clip in a project format different from the project format of the original clip. See

“Understanding CROSSRATE Mode” on page 103.

• DATAEXTRACT: Extracts the D1 track as a separate MXF file when you transcode DNxHD media that contains embedded ancillary data. See

DATAEXTRACT Mode” on page 105

“Understanding the Transcode Services

“Understanding

Creating an Interplay Transcode Service Profile

Transcode Profile Settings (Continued)

Parameter Description

Priority Select a priority. This value allows you to assign job priorities

to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50.

Requested Provider The name of the Transcode provider that you want to use to

send an Transcode job. This must be the name of the Transcode provider as it is registered with the Production Services Engine, not the host name. Supply this name only if you have more then one Transcode provider and want to use this profile for a particular Transcode provider.

TargetAspectRatio Select the desired aspect ratio.

TargetAspectRatio Dual (DUALMIXDOWN mode only) Select the aspect ratio for the

second transcode

TargetAudioQuality Select an audio resolution for the transcode or select None.

• None

(MIXDOWN or DUALMIXDOWN mode only) The mixed-down clip does not include the audio tracks.For example, if you select None from the TargetAudioQuality menu, then the audio tracks are not mixed down during the Interplay Transcode operation.

• MPEG1 Layer 2: Digital audio compressed to the MPEG1 Layer 2 specification at 96 Kb/s.

• Uncompressed PCM: 16-bit 48-kHz digital audio

• Uncompressed PCM 24-bit: 24-bit 48-kHz digital audio

Creating an Interplay Transcode Service Profile

Transcode Profile Settings (Continued)

Parameter Description

TargetAudioQualityDual (DUALMIXDOWN mode only) Select an audio resolution

for the second transcode.

• None

The mixed-down clip does not include the audio tracks. For example, if you select None from the TargetAudioQualityDual menu, then the audio tracks are not mixed down during the Interplay Transcode operation.

• MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2 specification at 96 Kb/s.

• Uncompressed PCM: 16-bit 48-kHz digital audio

• Uncompressed PCM 24-bit: 24-bit 48-kHz digital audio

If you select a dual target, you should also select a

primary target.

This parameter is ignored for other Transcode modes.

TargetAudioTrackMapping (MIXDOWN or DUALMIXDOWN mode only) Lets you

identify the mapping of source audio tracks to the output (target) audio tracks. See

MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes” on page 92

modes.

. This parameter is ignored for other Transcode

“Mapping Audio Tracks in

TargetProjectType (CROSSRATE mode only) Select the project type to which

you want to transcode. See

Mode” on page 103

transcode to a different project type. This parameter is ignored for other Transcode modes.

TargetVideoQuality Select a video resolution for the transcode. Select None if you

do not want the transcoded clip to include a video track.

TargetVideoQualityDual (DUALMIXDOWN mode only) Select a video resolution for

the second transcode. Select None if you do not want the transcoded clip to include a video track.

This parameter is ignored for other Transcode modes.

If you select a dual target, you should also select a

primary target.

VideoTimeCodeFormat Not used - for future use.

“Understanding CROSSRATE

. Select None if you do not want to

Creating an Interplay Transcode Service Profile

Transcode Profile Settings (Continued)

Parameter Description

Workspace Type the name of the Avid shared-storage workspace that will

hold the new media files.

If the workspace is part of a multiple-ISIS workgroup: Existing profiles will work correctly with the workspaces as currently defined, but new or edited profiles that specify a workspace on a remote ISIS system must include the hostname of the ISIS System Director.

\\hostname\workspace_name

WorkspaceDual (DUALMIXDOWN mode only) Type the name of a second

Avid shared-storage workspace that will hold the new media files. See

Two Workspaces” on page 102

This parameter is ignored for other Transcode modes.

“Understanding DUALMIXDOWN Mode with

Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes

When you create a Interplay Transcode profile for mixing down the source audio (in MIXDOWN, DUALMIXDOWN, and CROSSRATE modes), you can also specify how the source audio tracks map to the target audio tracks. The TargetAudioTrackMapping text box lets you identify the source audio tracks and how you want them mapped to the target audio tracks.

Use the following rules in the TargetAudioTrackMapping text box:

AudioMode[S or A]TargetAudioTrack=SourceAudioTrack+SourceAudioTrack;

For example, S1=1+2; performs a stereo mapping of the source audio track 1 to the target audio track 1 and the source audio track 2 to the target audio track 2.

If you leave the TargetAudioTrackMapping text box blank, then the default audio track mapping is used: S1=0; which is stereo mode with all source audio tracks mapping to target audio tracks 1 and 2.

You can enter a series of output (target) track mapping specifications. The following table explains the specifications:

Creating an Interplay Transcode Service Profile

TargetAudioTrackMapping Text B ox Rule

AudioMode Type S for stereo mode that uses two target audio tracks and applies

balancing.

Type A for mono mode that uses one target audio track and does not include balancing.

Type O to specify surround sound 5.1

Type Q to specify surround sound 7.1. For more information, see

“Support for Surround Sound Audio Tracks” on page 96

The letters S, A, O, and Q are not case sensitive.

TargetAudioTrack Type the target audio track number.

• For stereo mode the target audio track must be an odd number. The second stereo target audio track is automatically set using the number you type +1. For example, if you type S1 then the target audio tracks are audio track 1 and audio track 2.

= You must type an equal sign after the Target Audio Track before

specifying the source audio tracks.

SourceAudioTrack Type a source audio track number.

• Type a specific source audio track number or a series of track numbers separated by a + (plus sign).

•Type 0 to include all available source audio tracks.

•Type -1 to include all odd numbered source audio tracks.

•Type -2 to include all even numbered source audio tracks.

; You must type a ; (semicolon) as a terminator after the source audio

track numbers.

The following table provides some common uses of the audio track mapping process.

TargetAudioTrackMapping Text Box Explanation

A0=0; Mono mode, all available source audio tracks are mapped to equal

number of target audio tracks, such as source audio track 1 maps to target audio track 1, source audio track 2 maps to target audio track 2, and so on.

Creating an Interplay Transcode Service Profile

TargetAudioTrackMapping Text Box Explanation

A1=0; Mono mode, all available source audio tracks are mapped to target

audio track 1.

A1=-1; Mono mode, all available odd numbered source audio tracks are

mapped to target audio track 1.

A2=-2; Mono mode, all available even numbered source audio tracks are

mapped to target audio track 2.

S1=0; Stereo mode, all available source audio tracks are mapped to target

audio track 1 and target audio track 2. This is the default result if the text box is left blank.

The following table provides an example of using audio track mapping with multi-language source clips.

Source Audio Tracks

Track 1 and 2 - music

Track 3 and 4 - English voice over

Track 5 and 6 - French voice over

TargetAudioTrackMapping text box Results

S1=1+2+3+4; Stereo mode

• source audio track 1 is mapped to target audio tracks 1 (music odd track)

• source audio track 2 is mapped to target audio tracks 2 (music even track)

• source audio track 3 is mapped to target audio target track 1 (English odd track)

• source audio track 4 is mapped to target audio track 2 (English even track)

S3=1+2+5+6; Stereo mode

• source audio track 1 is mapped to target audio track 3 (music odd track)

• source audio track 2 is mapped to target audio track 4 (music even track)

• source audio track 5 is mapped to target audio track 3 (French odd track)

• source audio track 6 is mapped to target audio track 4 (French even track)

Creating an Interplay Transcode Service Profile

Clip 1 Clip 2

Override for default panning in Transcode mixdowns: The default audio panning behavior for stereo mixdowns is center pan. This has been the behavior since Interplay v2.5 and matches the behavior of Avid editing applications. (Previously the default panning was odd tracks left and even tracks right.)

You can override this default to pan all odd tracks left and all even tracks right. To use this override, enter P0=0; in a profile's TargetAudioTrackMapping text box, followed by the desired track mapping. For example, to pan all odd tracks stereo left and all even tracks stereo right, enter P0=0;S1=0;

If you enter only P0=0; the following error message is displayed: “No output track descriptors

found.”

Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes

Avid editing applications let users create and work with multichannel audio tracks. For example, for a clip, you can combine audio tracks A1 and A2 into a single stereo track.The Interplay Transcode Mixdown option (in MIXDOWN, DUALMIXDOWN, and CROSSRATE modes) lets you specify how stereo tracks map to target audio tracks.

For example, you might want to transcode and mixdown a sequence that includes two tracks (A1 and A2), each of which is a stereo pair.

If you are using the Transcode Mixdown option, and you want to preserve the two tracks as stereo pairs, use the following mapping:

S1 = 1;S3 = 2;

This mapping specifies that:

• For stereo output track 1 (S1), use source track 1

• For stereo output track 3 (S3), use source track 2

For stereo mode, the target track must be an odd number, because it represents two stereo tracks.

The transcoded, mixed-down sequence preserves the two tracks as stereo pairs, as shown in the following illustration:

Creating an Interplay Transcode Service Profile

A1 & A2

A3 & A4

Clip 1 Clip 2

Clip 1.new

Transcode Mixdown

Clip 1 Clip 2

Clip 1.new

Transcode Mixdown

Other mappings will combine the stereo pair to a single track. For example, A0 = 0 will create two mono tracks, as shown in the following illustration.

If you are using the Transcode Mixdown option with stereo tracks, make sure that your audio track mapping is correct for the output that you want. The Transcode Mixdown service uses the track information as labeled in the sequence, not as labeled in the original master clips.

Support for Surround Sound Audio Tracks

Interplay v2.5 and later supports an end-to-end workflow for clips and sequences that include surround sound audio tracks. Track groups are preserved when you check objects in and out of the Interplay database and process them through Production Services and Interplay Transfer.

If you want to use the Transcode MIXDOWN, DUAL-MIXDOWN, or CROSSRATE mode with surround sound audio, you need to create a profile that includes mapping information in the TargetAudioTrackMapping text box.

Production Services v2.5 and later includes two letters to use for mapping surround-sound audio:

• Use the letter O to specify surround sound 5.1

• Use the letter Q to specify surround sound 7.1

Creating an Interplay Transcode Service Profile

You use an Avid editing system to configure audio tracks for the surround sound mix. By default, the Avid editing system arranges the surround sound mix as follows. Tracks are relative to the output starting track number.

Track 5: 1 7:1

First Left Front Left Front

Second Center Center

Third Right Front Right Front

Fourth Left Rear Left Center

Fifth Right Rear Right Center

Sixth Low Frequency Left Rear

Seventh Right Rear

Eighth Low Frequency

For additional information on surround sound, see the What’s New guide for your Avid editing application.

You can create a Transcode profile that specifies which tracks to use in the mixdown. The surround sound mix is preserved in the mixdown. The following table shows several examples of what to type in the TargetAudioTrackMapping text box.

Format Result

O1=0;

Q1=0;

O1=3+4+5+6+7+8;

Q1=2+3+4+5+6+7+8+9;

All source tracks are included in a 5.1 mix and are mixed down to tracks 1through 6.

All source tracks are included in a 7.1 mix and are mixed down to tracks 1 through 8.

Tracks 3 through 8 are included in a 5.1 mix and are mixed down to tracks 3 through 8. Use this if there are tracks that are not included in the surround sound mix. In this example tracks 1 and 2 are not included.

Tracks 2 through 9 are included in a 7.1 mix and are mixed down to tracks 2 through 9. Use this if there are tracks that are not included in the surround sound mix. In this example, track 1 is not included.

Understanding the Transcode Services Modes

Limitation

Interplay Assist cannot play sequences created in an Avid editing system that contain surround sound clips if the Audio Monitoring Mix Mode is set to Direct Out. Workaround: Set the Audio Monitoring Mix Mode to Mono or Stereo.

Interplay Assist can play surround sound clips as Direct Out, and can create and play shotlists

that contain surround sound clips.

Understanding the Transcode Services Modes

The Transcode profile lets you select various modes to perform different types of transcodes.

• WHOLE — The transcode process creates new media for an entire clip. For sequences or subclips, the complete source clips that make up the sequence or subclip are transcoded. All audio tracks and video track V1 are transcoded. Effects are not transcoded. No new clip is created.

• CONSOLIDATE — For subclips, the transcode process creates new media only for the portion of the clip that makes up the subclip. For sequences, the transcode process creates new media only for the portion of the clips that are contained in the sequence. This process creates partially online media for the related clips. Relevant portions of all audio tracks and video track V1 are transcoded. Effects are not transcoded. No new clip is created.

• MIXDOWN — The transcode process mixes down the audio and video of a sequence to create new media and a new master clip. Profile settings let you control if the audio and video are included in the mixed-down master clip. See

on page 99

The new master clip is named clipname,xcode mix,n, where n is the number of Transcode jobs run since the last start of the service (for example, MyClip,xcode mix,2). It is created in the same folder as the source sequence.

• DUALMIXDOWN — The transcode process mixes down the audio and video of a sequence to create two sets of new media and a new master clip associated with both sets of media. Profile settings let you control if audio and video are included in the mixed-down master clip and if resolutions are stored in separate workspaces. See

Mode” on page 101 on page 102

• CROSSRATE — The transcode process creates new media and a new master clip in a project format different from the project format of the original clip. See

CROSSRATE Mode” on page 103

and “Understanding DUALMIXDOWN Mode with Two Workspaces”

“Understanding MIXDOWN Mode”

“Understanding DUALMIXDOWN

“Understanding

The new master clip is named clipname,crossrate,n, where n is the number of Transcode jobs run since the last start of the service (for example, MyClip,transcode,3). It is created in the same folder as the source master clip.

• DATAEXTRACT — The transcode process extracts the D1 track as a separate MXF file when you transcode DNxHD media that contains embedded ancillary data. See “Understanding DATAEXTRACT Mode” on page 101.

Understanding MIXDOWN Mode

The Interplay Transcode service can mix down the audio and video during the transcode process of sequences. You can set up an Interplay Transcode profile in the Production Services and Transfer Status window for the type of mixdown you want to perform. Then you can use Interplay Access or an Avid editing system to select the items to transcode and select the profile to use for the transcode and mixdown.

When performing a mixdown the following items are preserved in the mixed-down master clips, if they are available in the original sequence:

• Locators and column property values

• Restrictions on any portion of the sequence

• Headframes are generated if the source sequence contained them

Understanding the Transcode Services Modes

The metadata of the newly created mixed-down master clip contains a reference to the original sequence.

Video mixdown supports all target resolutions available in the TargetVideoQuality list in the Transcode profile tab. Audio mixdown supports all target formats in the TargetAudioQuality list.

“Creating an Interplay Transcode Service Profile” on page 86.

See

You can set up the Interplay Transcode profile to map the source audio tracks to various target audio tracks. For information about mapping the audio tracks, see

MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes” on page 92

An Interplay Transcode profile that is set up for audio mixdown can be used with sequences or

clips that do not contain audio. Therefore, you do not need a specific profile for video-only mixdowns. This is also true for video mixdowns: a profile set for video mixdown can be used with sequences that do not contain video. In both cases, the mixdown finishes as expected.

Effects Support

If the sequence you send to the Transcode Mixdown service contains Avid real-time effects (including RTAS audio effects), the effects are rendered as part of the Transcode Mixdown process.

“Mapping Audio Tracks in

Understanding the Transcode Services Modes

If the sequence you send to the Transcode Mixdown service includes any of the following effects, you need to render them in your Avid editing application before starting the Transcode Mixdown process:

• Non-real-time effects (blue-dot effects)

• Third-party 3D effects

• AudioSuite plug-in effects

• Third-party audio plug-in effects

If you revise the sequence after transcoding, you might need to render the effects again.

To make sure all effects are transcoded and mixed down correctly, consider rendering all effects before starting the Transcode Mixdown process.

Interplay Transcode Mixdown and Avid Editing Mixdown

The Mixdown mode in the Interplay Transcode service functions differently from the Avid editing application’s mixdown features. The following table lists the differences between the Interplay Transcode Mixdown mode and an Avid editing application’s mixdown feature.

When selecting the target audio quality in the profile, Uncompressed PCM is for 16 bits/sample

rate.

Interplay Transcode Mixdown Mode

Mixdown type Mixes down a sequence to audio only,

video only, or can include both audio and video in the mixdown.

Effects Limited effect support:

Avid real-time effects (including RTAS effects) are supported for rendering. Other audio plug-in effects are not supported for rendering.

Non-real-time effects (blue-dot effects), third-party 3D effects, AudioSuite and third-party audio plug-in effects must be rendered before the mixdown.

Video support Additional target resolutions are

available, including proxy resolutions.

100

Avid Editing Application Mixdown Feature

Mixes down a sequence to audio only or video only. Cannot mix down both audio and video in the sequence.

Mixdown supports full effects.

Limited target resolutions, cannot create proxy resolutions.

Pinnacle Systems Interplay Production Services - 3.3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Viewing Help and Documentation on the Interplay Production Portal

Avid Training Services

Understanding the Production Services System

Production Services Engine Components

Understanding the Production Services Engine

Understanding the Interplay Production Services and Transfer Status Tool

Understanding the Various Production Services

Production Services Used By MediaCentral | UX

Check Lists for Setting Up and Using Service Providers

Licenses and Production Services

Support for Restrictions

Support for Group Clips

Mounting Workspaces for Interplay Transcode and Other Production Services

Changing the Hostname for the Interplay Auto Production Service

Check List for Setting Up the Production Services Engine

Registering the Production Services Engine in an Interplay Workgroup

Configuring the Production Services Engine

Starting the Production Services Engine

Opening the Production Services and Transfer Status Tool

Production Services and Transfer Status Tool User Interface

Using the Jobs Page

Job Information and Status

Customizing the Reporting of Service Job Status

Customizing the Jobs Page Columns

Filtering the Jobs List

Viewing Details About a Job

Job Details Window

Purging the Jobs List

Prioritizing a Job

Canceling a Job

Deleting a Job

Retrying a Job

Exporting the Jobs List

Using the Providers Page

Opening the Providers Page

Customizing the Providers Display

Viewing Details About a Provider

Deleting Providers

Using the Services Page

Opening the Services Page

Displaying Details About a Service

Deleting a Production Services Service

Using the Users Page

Opening the Users Page

Setting Up User Accounts

Reassigning Passwords

Deleting User Accounts

Managing Services

Registering Services

Registering a Service Manually

Configuring a Provider for the Production Services Engine

Verifying That a Service Provider Is Connected

Rules for Upgrading a Service and Preserving Profiles

Understanding Production Services Profiles

Creating a Service Provider Profile

Selecting Audio Formats for Copy, Move, and Deliver

Modifying Multiple Profiles

Modifying Changed or New Options in a Profile

6 Working with the Transcode Service

Understanding the Transcode Service

Check List for Transcoding Assets

Registering the Transcode Service with the Production Services Engine

Connecting the Transcode Provider to the Production Services Engine

Starting the Transcode Provider

Creating an Interplay Transcode Service Profile

Transcode Profile Parameters

Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes

Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes

Support for Surround Sound Audio Tracks

Understanding the Transcode Services Modes

Understanding MIXDOWN Mode