Pinnacle Systems Interplay Media Services - 2.3 User Manual

Avid® Interplay® Media Services
Setup and User’s Guide
Version 2.3
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,724,605; 5,726,717; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,747,705; 6,763,523; 6,766,357; 6,847,373; 7,081,900; 7,403,561; 7,433,519; 7,555,557; 7,562,099; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0635188; 0674414; 0752174; 1111910; 1629675. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,987,501; 6,223,211; 6,532,043; 6,546,190; 6,747,705; 6,763,523. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0635188; 0674414; 0752184; 1111910. Other patents are pending.
This document is protected under copyright law. An authorized licensee of Avid Interplay Media Services may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid Interplay Media Services. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Copyright © 2010 Avid Technology, Inc. and its licensors. All rights reserved.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Nexidia Inc.:
© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
©1993–1998 Altura Software, Inc.
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The following disclaimer is required by Ultimatte Corporation:
Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.
The following disclaimer is required by 3Prong.com Inc.:
Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Portions © Copyright 2003-2007 of MOG Solutions.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure,
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Studiophile, SubCap, Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.
Avid Interplay Media Services Setup and User’s Guide • 0130-07633-05 Rev C • December 2010 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
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Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Viewing User Guides on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 1 Working with the Avid Interplay Media Services System. . . . . . . . . . . . 21
Understanding the Interplay Media Services System . . . . . . . . . . . . . . . . . . . . . . . . 21
Media Services Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Understanding the Avid Interplay Media Services and Transfer Status Tool . . . 23
Understanding the Various Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Check Lists for Setting Up and Using Service Providers . . . . . . . . . . . . . . . . . . . . . 27
Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 2 Interplay Media Services Engine Installation and Configuration . . . . . 29
Check List for Setting Up the Media Services Engine. . . . . . . . . . . . . . . . . . . . . . . . 29
Registering the Media Services Engine in an Avid Interplay Workgroup . . . . . . . . . 30
Configuring the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting the Interplay Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 3 Using the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . 37
Opening the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 37
Media Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . . 39
Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Jobs Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Customizing the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . 42
Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Prioritizing a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Providers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Customizing the Providers Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Opening the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Deleting a Media Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . 61
Understanding Service Descriptions and Service Packages . . . . . . . . . . . . . . . . . . 61
Installing a Service Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Registering the Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Connecting a Provider to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . 67
Starting the Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Verifying That a Service Provider Is Connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 5 Working with Media Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Understanding Media Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Creating a Service Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Modifying Changed or New Options in a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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Chapter 6 Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Understanding the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Installing and Registering the Transcode Service Provider . . . . . . . . . . . . . . . . . . . 83
Installing the Transcode Service Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Registering the Transcode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Connecting the Transcode Provider to the Media Services Engine . . . . . . . . . . 88
Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Creating a Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
WHOLE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . . . 95
CONSOLIDATE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . 96
MIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . 97
DUALMIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . 98
Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes . . . . . . 100
Mapping Multichannel Audio Tracks in Transcode Mixdown . . . . . . . . . . . . . . 103
Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Understanding MIXDOWN Mode During the Transcode Process . . . . . . . . . . 105
Understanding the DUALMIXDOWN Mode During the Transcode Process . . 107
Transcoding an Asset from Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . 108
Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . 110
Transcoding OMF Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring the Auto Transcode Service. . . . . . . . . . . . . . . . . . . . . . . . . . 114
Verifying that the Auto Transcode Service is Running . . . . . . . . . . . . . . . 116
Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Transcoding Avid Assets Using an Auto Transcode Folder . . . . . . . . . . . . . . . 118
Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Chapter 7 Working with the Archive and Restore Services . . . . . . . . . . . . . . . . . 121
Understanding Archive and Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Archive Configuration and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
9
Installing and Registering the Archive Service Provider and Restore Service Provider.
127
Installing the Archive and Restore Service Descriptions. . . . . . . . . . . . . . . . . 127
Registering the Archive Provider or the Restore Provider. . . . . . . . . . . . . . . . 130
Connecting the Archive Provider or Restore Provider to the Media Services Engine
132
Starting the Archive Provider or the Restore Provider . . . . . . . . . . . . . . . . . . . . . . 135
Configuring the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . 136
Archiving Duplicate Versions of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Defining the Maximum Number of Simultaneous Jobs . . . . . . . . . . . . . . . . . . 139
Overriding Metadata When You Archive an Asset . . . . . . . . . . . . . . . . . . . . . 140
Connecting to the Archive Database and Creating Folders in Interplay Access . . 141
Working with Interplay Archive and Interplay Restore Profiles. . . . . . . . . . . . . . . . 144
Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . 145
Interplay Archive Profile and Interplay Restore Profile Options. . . . . . . . . . . . 146
Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . 147
Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . 149
Consolidating Clips and Sequences Before an Archive Operation . . . . . . . . . 152
Deleting Online Media After an Archive Operation . . . . . . . . . . . . . . . . . . . . . 153
Archiving Assets Using Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Preparing the Workgroup for Auto Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Configuring Auto Archive Using the Avid Service Configuration . . . . . . . . . . . 158
Verifying That the Auto Archive Service is Running . . . . . . . . . . . . . . . . . . . . 161
Setting Up an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . 164
Location of Automatically Archived Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Searching the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Restoring a Clip from the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
10
Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Viewing Partially Restored Reference Tracks in Interplay Access. . . . . . . . . . 172
How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . 174
Chapter 8 Working with the Stream Publish Service . . . . . . . . . . . . . . . . . . . . . . . 175
Understanding the Stream Publish Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Workflows for Creating Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Workflow for Creating Streaming Media from MPEG-4 Proxy Media. . . . . . . . 177
Workflow for Creating Streaming Media from H.264 Proxy Media. . . . . . . . . . 180
Check List for Stream Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Installing and Registering the Stream Publish Service Provider . . . . . . . . . . . . . . . 185
Installing the Stream Publish Service Description . . . . . . . . . . . . . . . . . . . . . . 185
Registering the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Connecting the Stream Publish Provider to the Media Services Engine . . . . . 190
Starting the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Creating a Stream Publish Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Manually Creating QuickTime Reference Movies . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Deleting QuickTime Reference Movies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Stream Publishing Media During Ingest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Automatically Publishing Streaming Media During Ingest . . . . . . . . . . . . . . . . 197
Manually Publishing Streaming Media During Ingest. . . . . . . . . . . . . . . . . . . . 199
Setting the Maximum Number of Concurrent Stream Publish Jobs . . . . . . . . . . . . 199
Chapter 9 Automating the Stream Publish Service . . . . . . . . . . . . . . . . . . . . . . . . 201
Understanding the Auto Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Check List for Auto Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Verifying the Workflow Engine Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Allowing Internet Explorer to Access the Avid Interplay Workflow Engine
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Importing Auto-Publish Flow Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Modifying the Flow Chart Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Chapter 10 Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Understanding the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . 216
11
Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . 220
Installing and Registering the Copy Service Provider . . . . . . . . . . . . . . . . . . . . . . 222
Installing the Copy Service Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Registering the Copy Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Connecting the Copy Provider to the Media Services Engine. . . . . . . . . . . . . 227
Starting the Copy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Using an Interplay Copy Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Copying Assets and Media to Another Workgroup Using Interplay Access. . . . . . 234
Copying Assets and Media to Another Workgroup Using an Avid Editing Application. .
237
Copying Assets During Ingest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Setting Registry Keys for Copying During Ingest . . . . . . . . . . . . . . . . . . . . . . 242
Chapter 11 Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . 245
Understanding the Auto-Copy Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Installing the Avid Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Understanding the Auto-Copy Folder Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Identifying an Auto-Copy Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder 254
Automatically Backing Up the Complete Database and Media . . . . . . . . . . . . . . . 255
Changing the Number of Auto-Copy Replication Jobs Submitted. . . . . . . . . . 257
Resetting the Auto-Copy Replication Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Chapter 12 Working with the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Understanding the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Workflow for Moving Media to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . 260
Check List for Moving Assets to Another Workspace . . . . . . . . . . . . . . . . . . . . . . 262
12
Installing and Registering the Move Service Provider. . . . . . . . . . . . . . . . . . . . . . . 264
Installing the Avid Interplay Move Service Description. . . . . . . . . . . . . . . . . . . 264
Registering the Move Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Connecting the Move Provider to the Media Services Engine . . . . . . . . . . . . . 268
Starting the Move Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Creating a Avid Interplay Move Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Moving Media to Another Workspace Using Interplay Access . . . . . . . . . . . . . . . . 275
Chapter 13 Working with the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Understanding the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Registering the Delivery Receiver in an Avid Interplay Workgroup. . . . . . . . . . . . . 283
Installing and Registering the Delivery Service Provider . . . . . . . . . . . . . . . . . . . . 285
Installing the Delivery Service Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Registering the Delivery Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Connecting the Delivery Provider to the Media Services Engine . . . . . . . . . . . 290
Starting the Delivery Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Creating an Avid Interplay Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Transferring Assets through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . 297
Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Verifying the Delivery Receiver Service is Running Using Avid Service Framework . .
300
Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . . 301
Overriding Delivery of Already Existing Media Files . . . . . . . . . . . . . . . . . . . . . . . . 303
Chapter 14 Exporting and Transferring Long GOP OP1a Media in the Background .
305
Understanding Long GOP OP1a and STP Encode . . . . . . . . . . . . . . . . . . . . . . . . 305
Workflow for Background Processing of Long GOP Splicing and Transferring of Long
GOP OP1a Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Check List for Transferring Long GOP OP1a Media in the Background. . . . . . . . . 309
Installing and Registering the STP Encode Service Provider . . . . . . . . . . . . . . . . . 310
Installing the Interplay STP Encode Service Description . . . . . . . . . . . . . . . . . 311
Registering the Interplay STP Encode Provider. . . . . . . . . . . . . . . . . . . . . . . . 313
Connecting the STP Encode Provider to the Media Services Engine . . . . . . . 315
13
Starting the STP Encode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Connecting to the Media Services Engine From Interplay Assist or an Avid Editing Ap-
plication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Connecting to the Media Services Engine from Interplay Assist. . . . . . . . . . . 319
Connecting to the Media Services Engine from an Avid Editing Application. . 319
Performing a Send to Playback as a Background Process from Interplay Assist . 320
Performing a Send-to-Playback as a Background Process from an Avid Editing Appli-
cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Chapter 15 Working with the ProEncode Service. . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Understanding ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Check List for Using ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Setting Up ProEncode Client and Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Configuring the ProEncode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
ProEncode Provider Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Creating an Interplay ProEncode Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . 330
Setting Up a ProEncode Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Installing the ProEncode Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Configuring a ProEncode Client on an Avid Editing Application . . . . . . . . . . . 332
Setting up a Standalone ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Encoding a Clip or a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Sharing Folders in an Avid Shared-Storage Environment. . . . . . . . . . . . . . . . 334
Sending a Clip or Sequence to ProEncode from an Avid Editing
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Adding a File to ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Monitoring the Encoding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Check List for ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . 342
Configuring Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Creating a FlipFactory Administrator Account for ProEncode. . . . . . . . . . . . . 346
Creating a Factory for the ProEncode Account. . . . . . . . . . . . . . . . . . . . . . . . 347
Preparing Java for Avid NewsPoller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
14
Appendix A Installing Encoding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Anystream Agility Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Check List for Installing Anystream Agility Workgroup. . . . . . . . . . . . . . . . . . . 354
Installing the Anystream Agility Workgroup Software. . . . . . . . . . . . . . . . . . . . 355
Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers . . . . . . . . . . . . . . . 355
Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Installing Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Configuring Telestream FlipFactory for Avid Shared-Storage . . . . . . . . . . . . . 357
Appendix B Troubleshooting Interplay Media Services . . . . . . . . . . . . . . . . . . . . . . 359
General Troubleshooting for Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Checking Media Services Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Troubleshooting Using Avid Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Archive and Restore Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Finding Solutions to Specific Archive and Restore Problems . . . . . . . . . . . . . 364
Compatibility of Archive and Restore Services and Third-Party Software . . . . 365
Getting Information About an Archive Job from the Jobs Page . . . . . . . . . . . . 366
Getting Information About an Archive Job from the Log File . . . . . . . . . . . . . . 366
How the Media Services Status Tool Reports Archive and Restore Operations . .
366
Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Manually Updating the Status of Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . 370
ProEncode Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Using a HOSTS File for Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Understanding the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Updating the HOSTS File (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Appendix C Media Supported by Partial Restore and Interplay Delivery . . . . . . . . 379
Appendix D AVC-Intra Resolutions Supported by the Interplay Media Services . . 381
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
15
16

Using This Guide

Congratulations on your purchase of the Avid® Interplay® Media Services system consisting of the Interplay Media Services Engine, the Interplay Media Services and Transfer Status Tool, and the media services.
The Media Services Engine lets you take advantage of a network environment and pass compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks.
For example, today’s production houses face a rising demand for translating media into formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time. The encoding operation is a critical part of this work. By moving or distributing this operation to lower cost, dedicated workstations, editing workstations are free to perform other tasks allowing you to generate two streams of revenue-producing work in parallel.
The Interplay Media Services Engine and its Media Services and Transfer Status Tool are the keys to managing these resource-intensive process. This software infrastructure manages all of the Interplay Media Services. As Avid develops new Media Services services, the Media Services Engine will manage those services as well.
This guide is intended for all Interplay Media Services users, from beginning to advanced.
Unless noted otherwise, the material in this document applies to the Windows Mac OS on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown.
The documentation describes the features and hardware of all models. Therefore, your
n
system might not contain certain features and hardware that are covered in the documentation.
®
X operating systems. The majority of screen shots in this document were captured
®
and

Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows only), (Macintosh), or (Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
18
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published:
- If the latest information for your Avid product is provided as printed release notes,
they are shipped with your application and are also available online.
- If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
If You Need Help
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Viewing User Guides on the Interplay Portal

You can quickly access the Interplay user guides from any system in the Interplay environment.
To open the Interplay Portal web page:
1. Type the following line in your web browser:
http://Interplay_Engine_name
For Interplay_Engine_name substitute the name of the computer running the Interplay Engine software. For example, the following line opens the portal web page on a system named docwg:
http://docwg
2. Click the “Avid Interplay Documentation” link to access the User Information Center page.
19

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
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1 Working with the Avid Interplay Media
Services System
The following topics provide an overview of the Interplay Media Services system:
Understanding the Interplay Media Services System
Media Services Engine Components
Understanding the Various Media Services
Check Lists for Setting Up and Using Service Providers
Configuration Requirements

Understanding the Interplay Media Services System

The Interplay Media Services system is a software infrastructure on which media services are layered. Interplay Media Services uses the concept of service providers. A service provider (or provider) is a software program that can perform a particular service, such as transcoding media or archiving assets. The Interplay Media Services Engine serves as a broker for services in an Interplay workgroup.
Avid editing applications allow you to work with clips of any frame rate or field motion type
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(interlaced or progressive) in a project. Clips that do not match the frame rate or field motion type of the project are known as mixed-rate clips. Avid Interplay supports working with mixed-rate clips and sequences with mixed-rate clips.

Media Services Engine Components

The software used to manage service providers is composed of two major components: the Media Services Engine and the Media Services and Transfer Status tool.
The following topics describe these components:
Understanding the Media Services Engine
Understanding the Avid Interplay Media Services and Transfer Status Tool
1 Working with the Avid Interplay Media Services System

Understanding the Media Services Engine

The Media Services Engine matches jobs and their corresponding settings with suitable providers. The Media Services Engine is a repository of job and provider information. Individual providers select jobs that they are able to process according to the service they provide.
For example, a Media Composer system (a client) needs a clip transcoded. It sends a request to the Media Services Engine (the server) with information about the job. The Media Services Engine places the information in a queue. When a Transcode provider is available to do the transcoding, it selects the job, gets the information from the Media Services Engine, and transcodes the media. The Media Services Engine provides status on the job through the Media Services and Transfer Status tool.
The Media Services Engine should not reside on the same computer as an Avid editing application. A provider can be installed on the same computer as the Media Services Engine, depending on the individual provider and the workload and memory usage of the particular computer.For specific information on configuration requirements, see the Avid Interplay Software Installation and Configuration Guide.
The Avid Interplay Media Services window opens when you start the Media Services Engine. The window displays current information about the status of the Media Services Engine, including the host name for the system on which the Media Services Engine resides. The Media Services Engine uses the host name to identify itself on the network.
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The following illustration of the Avid Media Services window shows the host name DocMS, which is the host name of the computer on which the Interplay Media Services Engine is installed.
Media Services Engine Components
The Avid Interplay Media Services window provides access to the Media Services and Transfer Status tool through the Admin Tool button. See “Understanding the Avid Interplay
Media Services and Transfer Status Tool” on page 23.
The Avid Interplay Media Services window also provides access to Interplay Media Services settings through the Settings button. See “Configuring the Media Services Engine” on
page 33.
For information on starting the Interplay Media Services Engine, see “Starting the Interplay
Media Services Engine” on page 36.

Understanding the Avid Interplay Media Services and Transfer Status Tool

The Avid Interplay Media Services and Transfer Status tool communicates with the Avid Interplay Media Services Engine to let you manage media services. The Media Services and Transfer Status tool is installed with the Interplay Media Services Engine software.
The Media Services and Transfer Status tool also includes a tab for monitoring transfers that use Interplay Transfer. For more information, see the Avid Interplay Transfer Setup and User’s Guide.
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1 Working with the Avid Interplay Media Services System
The Media Services and Transfer Status tool is installed with the Media Services Engine. You can install it on another computer from the Individual Optional Installers page of the Interplay Installation DVD, so that you can manage Interplay Media Services from that computer. The tool is also installed with Interplay Access, but you need to open the Media Services Status tab and the Transfer Status tab as separate windows.
The Media Services and Transfer Status tool performs three types of functions:
Provides detailed information about Media Services, based on lists of jobs, encoders, profiles, and users.
Provides controls for managing services and registering providers.
Provides controls for managing Media Services such as canceling jobs, deleting provider software, creating or deleting profiles, and creating or deleting users.
The functions you can perform depends on your user rights (see “Using the Users Page” on
page 57). Administrators can perform the following tasks:
Register and delete providers
View details on any job
Delete jobs submitted by any user
Purge the jobs list
Regular users can perform administrative tasks only on their own jobs.
For more information, see “Using the Media Services and Transfer Status Tool” on page 37.

Understanding the Various Media Services

Interplay Media Services can be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks.
When you install a Media Services service on a computer, the installation program installs provider software for that service. You can install the same service on more than one computer in an Interplay workgroup, and as a result have multiple providers for the same service.
After you install a service, you use the Media Services and Transfer Status tool to register the provider of the service. In a workgroup with multiple providers, you need to register each provider.
The following table lists the services managed by the Media Services Engine.
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Understanding the Various Media Services
The services managed by the Media Services Engine are not limited to the services listed in
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this table.
Interplay Media Services Service Providers
Service Description
Avid Interplay Transcode service Lets you transcode Avid assets from one Avid-supported resolution
to another. For example, you can use the Avid Interplay Transcode service to create a low-resolution version of a sequence or master clip. For more information, see “Working with the Transcode
Service” on page 81.
Avid Interplay Archive service Avid Interplay Restore service
Avid Interplay Stream Publish service Lets you create QuickTime reference movies that refer to proxy
Avid Interplay Copy service Lets you copy assets (metadata) and their media files from one
Avid Interplay Move service Lets you move media files from one Avid ISIS workspace to another.
Avid Interplay Delivery service Lets you transfer a clip and its media files or only the portion that is
Provides access to archive and restore features. The Avid Interplay Archive and Restore services manage the process of moving data, instead of using the Avid Interplay Transfer Engine. For more information, see “Working with the Archive and Restore Services”
on page 121.
video files (MPEG-4 or H.264) and MPEG1 Level 2 audio files. The files are checked into the Interplay database so you can play the assets in the Interplay Access. For more information, see “Working
with the Stream Publish Service” on page 175 and “Automating the Stream Publish Service” on page 201.
workgroup to another. For more information, see “Working with the
Copy Service” on page 215.
For more information, see “Working with the Move Service” on
page 259.
used in a subclip or a sequence. For more information, see “Working
with the Delivery Service” on page 281.
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1 Working with the Avid Interplay Media Services System
Interplay Media Services Service Providers (Continued)
Service Description
Avid Interplay Auto Media Service
Auto Archive
Auto Transcode
Auto Transfer
Auto Copy
Avid Interplay STP Encode service Lets you offload time-consuming processing involved in exporting
Avid Interplay ProEncode
service Provides integration to AnyStream™ and Telestream for non-Avid
Lets you configure folders and subfolders to perform tasks automatically. You can use the Avid Service Configuration settings to configure the various auto media services.
An auto archive and auto transcode operation includes
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subfolders. An auto transfer operation does not include subfolders. An auto copy operation maintains the same folder structure as the source workgroup.
For installation instructions, see the Avid Interplay Software Installation and Configuration Guide.
and transferring of Long GOP OP1a media, during a send-to-playback request from the Avid editing application or Avid Interplay Assist. For more information, see “Exporting and
Transferring Long GOP OP1a Media in the Background” on page 305.
format transcode services (for example, transcoding from an Avid resolution to Windows Media File format). For more information, see
“Working with the ProEncode Service” on page 325.
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Check Lists for Setting Up and Using Service Providers

Check Lists for Setting Up and Using Service Providers
The following table provides a list of the various Media Services service providers with a reference to the specific check list for each service. These check lists provide a list of the steps to set up and use the various services.
For a check list for setting up the Interplay Media Services Engine, see “Check List for
Setting Up the Media Services Engine” on page 29.
Media Services Service Provider Documentation
Interplay Transcode service “Check List for Transcoding Assets” on page 82
Interplay Archive service Interplay Restore service
Interplay Stream Publish service “Check List for Stream Publish Workflow” on page 183 and
Interplay Copy service “Check List for Copying Assets to Another Workgroup” on
Interplay Move service “Check List for Moving Assets to Another Workspace” on
Interplay Delivery service “Check List for the Delivery Service” on page 282
Interplay STP Encode service “Check List for Transferring Long GOP OP1a Media in the
Interplay ProEncode Provider “Check List for Using ProEncode” on page 326
“Check List for Archiving and Restoring Assets” on page 123
“Check List for Auto Publish Workflow” on page 202.
page 220
page 262
Background” on page 309

Configuration Requirements

An Interplay workgroup enables collaborative workflows by allowing multiple editors to share media. For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay Best Practices.
For specific information on configuration requirements, see the Avid Interplay Software
Installation and Configuration Guide.
For any configuration issues that are not included in the published documents, see the Avid
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Interplay Media Services ReadMe or the Avid Interplay ReadMe.
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1 Working with the Avid Interplay Media Services System
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2 Interplay Media Services Engine
Installation and Configuration
The following topics describe installation and configuration of the Media Service Engine:
Check List for Setting Up the Media Services Engine
Registering the Media Services Engine in an Avid Interplay Workgroup
Configuring the Media Services Engine
Starting the Interplay Media Services Engine
For details on setting up the Media Services system in an Interplay workgroup environment, see the Avid Interplay Software Installation and Configuration Guide.

Check List for Setting Up the Media Services Engine

The following table provides a list of steps to perform when setting up the Media Services Engine in an Interplay workgroup.
Setting up the Media Services Engine Check List
Task Section Reference
Add the Interplay Media Services server to
the Interplay workgroup.
Make sure an Interplay Media Services
administrator account is set up on Avid shared-storage.
Make sure the Interplay Media Services
application key is connected to the server.
See the Avid Interplay Software Installation and Configuration Guide.
See the Avid Interplay Software Installation and Configuration Guide.
2 Interplay Media Services Engine Installation and Configuration
Setting up the Media Services Engine Check List (Continued)
Task Section Reference
Install the Interplay Media Services Engine
software and the supporting software.
Avid Service Framework for Client
Avid Interplay Access
Avid Interplay Media Services
Configure the SQL Server. See the Avid Interplay Software Installation
Register the Media Services Engine in the
Interplay workgroup.
Configure the Media Service Engine.
Setup e-mail notifications
Identify the workgroup’s Interplay Engine system
Setup auto-purging of jobs
Start the Avid Interplay Media Services
Engine software.
Install and configure any Media Services
service providers.
See the Avid Interplay Software Installation
and Configuration Guide.
and Configuration Guide.
See “Registering the Media Services Engine in
an Avid Interplay Workgroup” on page 30.
See “Configuring the Media Services Engine”
on page 33.
See “Starting the Interplay Media Services
Engine” on page 36.
See “Check Lists for Setting Up and Using
Service Providers” on page 27.
After you set up the Media Services Engine, install and configure the Media Services service providers. See “Check Lists for Setting Up and Using Service Providers” on page 27.

Registering the Media Services Engine in an Avid Interplay Workgroup

Before you can use any Media Services Engine services, you must register the Media Services Engine in an Interplay workgroup by opening the Avid Interplay Administrator and identifying the system that runs the Media Services Engine. After you register the Media Services Engine, the Media Services and Transfer Status tool automatically connects to the Media Services Engine.
If you are performing an upgrade, you do not have to register existing Media Services
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Engines.
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