Pinnacle Systems Interplay Media Services - 1.1.2 User Manual

Avid® Interplay™ Media Services
Setup and User’s Guide
make manage move | media
Avid
®
Copyright and Disclaimer
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement.
Avid products or portions thereof are protected by one or more of the following United States Patents: 4,746,994; 4,970,663; 5,045,940; 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,987,501; 6,061,758; 6,223,211; 6,301,105; 6,532,043; 6,546,190; 6,636,869; 6,747,705, 6,763,523; 6,813,622. Other patents are pending.
This document is protected under copyright law. An authorized licensee of Avid Interplay Media Services may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid Interplay Media Services. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Copyright © 2007 Avid Technology, Inc. and its licensors. All rights reserved. The following disclaimer is required by Apple Computer, Inc.
APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
Portions of this software are based on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright © 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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Copyright © 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright © 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
©1993–1998 Altura Software, Inc.
The following disclaimer is required by 3Prong.com Inc.:
Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
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This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
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Footage
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. News material provided by WFTV Television Inc. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.
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Send us your reels and we may use your footage in our show reel or demo!*
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*Note: Avid cannot guarantee the use of materials submitted.
Avid Interplay Media Services Setup and User’s Guide • 0130-07633-02 Rev B • May 2007 • 05/29/07 16:08
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Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing User Guides on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Accessing the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 1 Understanding the Avid Interplay Media Services System . . . . . . . . . . 15
Software Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Understanding the Media Services Engine Software. . . . . . . . . . . . . . . . . . . . . 16
Understanding the Avid Interplay Media Services and Transfer Status Tool. . . 17
Understanding the Standalone Media Services and Transfer Status Tool. . . . . 18
Understanding the Various Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Avid Interplay Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Avid Interplay Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Avid Interplay ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
International Character Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Check List for Using ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Starting the Interplay Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 2 Interplay Media Services Installation and Configuration . . . . . . . . . . . . 29
Installing the Media Services Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Registering the Media Services Engine in an Avid Interplay Workgroup . . . . . . . . . 33
Configuring the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 3 Using the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . 39
Opening the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 40
Media Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . . 42
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Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Jobs Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Viewing Details About a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Purging the Jobs List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Prioritizing a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Understanding the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Customizing the Providers Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Understanding the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Opening the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Deleting a Media Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Understanding the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . 61
Installing a Media Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Registering the Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connecting a Provider to the Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Starting the Media Services Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Verifying a Service is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring the Archive Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring the Archive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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Configuring Auto Archive Using the Avid Interplay Service Configuration . . . . . 77
Verifying the Auto Archive Service is Running. . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using the Interplay Framework to Verify Auto Archive Service is
Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using Computer Management to Verify Avid Interplay AutoArchive
Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Connecting to the Archive Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 5 Creating Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Creating a Transcode Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Creating an Avid Archive or Avid Restore Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating an Archive or Restore Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Locating the Partition Value for an Archive Profile. . . . . . . . . . . . . . . . . . . . . . . 91
Creating a ProEncode Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 6 Using the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Transcoding an Asset from the Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . 95
Transcoding from an Avid Editing Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connecting to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Performing a Transcode from within the Avid Editing Application . . . . . . . . . . . 98
Working with an Auto Transcode Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Identify an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Transcoding Avid Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Chapter 7 Using the Archive Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Archiving from the Avid Editing Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Connecting to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Performing an Archive from within the Avid Editing Application. . . . . . . . . . . . 105
Archiving Assets Using the Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . 105
Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Preparing the Workgroup for Auto Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Identify an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . 110
Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Searching the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Restoring a Clip from the Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Partial Restore Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Viewing Partially Restored Media Files in Interplay Access . . . . . . . . . . . . . . 121
How the System Defines the Size of a Partially Restored File . . . . . . . . . . . . 122
Chapter 8 Using Avid Interplay ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
ProEncode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting Up ProEncode Client and Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Configuring the ProEncode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Setting Up a ProEncode Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Installing the ProEncode Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Configuring a ProEncode Client on an Avid Editing Application . . . . . . . . . . . 127
Setting up a Standalone ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Encoding a Clip or a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sharing Folders in an Avid Unity Environment . . . . . . . . . . . . . . . . . . . . . . . . 129
Sending a Clip or Sequence to ProEncode from an Avid Editing
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Adding a File to ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Monitoring the Encoding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Check List for ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . 138
Configuring Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Creating a FlipFactory Administrator Account for ProEncode. . . . . . . . . . . . . 141
Creating a Factory for the ProEncode Account. . . . . . . . . . . . . . . . . . . . . . . . 142
Preparing Java for Avid NewsPoller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Appendix A Installing Encoding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Anystream Agility Workgroup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Check List for Installing Anystream Agility Workgroup . . . . . . . . . . . . . . . . . . 150
Installing the Anystream Agility Workgroup Software . . . . . . . . . . . . . . . . . . . 151
Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers . . . . . . . . . . . . . . 151
Telestream FlipFactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Installing Telestream FlipFactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Configuring Telestream FlipFactory for Avid Unity . . . . . . . . . . . . . . . . . . . . . 153
8
Appendix B Installing Microsoft SQL Server 2005 Express . . . . . . . . . . . . . . . . . . . 155
Verify That Microsoft SQL Server 2005 Express is Installed . . . . . . . . . . . . . . . . . 156
Remove SQL Server Desktop Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Installing Microsoft .NET Framework 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Installing Microsoft SQL Server 2005 Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Installing Microsoft SQL Server 2005 Express Toolkit . . . . . . . . . . . . . . . . . . . . . . 166
Configure Microsoft SQL Server 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Appendix C Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Finding Solutions for Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
General ProEncode Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Checking Media Services Jobs Using Avid Interplay Diagnostics . . . . . . . . . . . . . 180
Troubleshooting the Progress of Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Additional Installation and Configuration Information . . . . . . . . . . . . . . . . . . . . . . . 182
Name Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Updating the HOSTS File (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
9
10

Using This Guide

Congratulations on your purchase of the Avid® Interplay™ Media Services system consisting of the Interplay Media Services Engine, the Interplay Media Services and Transfer Status Tool, and the media services.
The Media Services Engine lets you take advantage of a network environment and pass compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks.
For example, today’s production houses face a rising demand for translating media into formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time. The encoding operation is a critical part of this work. By moving or distributing this operation to lower cost, dedicated workstations, editing workstations are free to perform other tasks allowing you to generate two streams of revenue-producing work in parallel.
The Interplay Media Services Engine and its Media Services and Transfer Status Tool are the keys to managing these resource-intensive process. This software infrastructure manages all of the Interplay Media Services. As Avid develops new Media Services services, the Media Services Engine will manage those services as well.
This guide is intended for all Interplay Media Services users, from beginning to advanced.
n
The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Using This Guide

Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
t
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
Courier Bold font identifies text that you type.
mouse action. For example, Ctrl+drag.
12
If you are having trouble using Avid Interplay Media Services Engine:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check for the latest information that might have become available after the documentation was published:
- If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
- If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document and is also available online.

Viewing User Guides on the Interplay Portal

You should always check online for the most up-to-date ReadMe because the online version is updated whenever new information becomes available. To view these
online ReadMe, visit the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.
Viewing User Guides on the Interplay Portal
You can quickly access the Interplay user guides from any system in the Interplay environment.
To access the Interplay user guides:
1. Type the following line in your web browser: http://Interplay_Engine_name where Interplay_Engine_name is the name of the computer running the Interplay
Engine software. For example, the following line opens the portal web page on a system named DocWG:
http://DocWG
2. Click the “Avid Interplay User Documentation” link to access the User Information Center Page.

Accessing the Online Library

The Avid Interplay Online Library DVD contains all the Avid Interplay product documentation in PDF format.
n
You need Adobe® Reader® to view the documentation online. You can download the latest version from the Adobe web site.
To access the online library from the Online Library DVD:
1. Insert the Online Library DVD into the drive.
2. Double-click the Mainmenu file.
13
Using This Guide

How to Order Documentation

To order additional copies of this documentation from within the United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United States, contact your local Avid representative.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator (ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).

Revision History

The following table lists changes made to this guide after the v1.1 release.
Section Modified Reason for change
“Configuring the Media Services Engine” on page 36
“Configuring the ProEncode Provider” on page 125
“Configuring a ProEncode Client on an Avid Editing Application” on page 127
“Installing Encoding Applications” on page 149
14
The Data Computer Name setting is no longer left blank.
The Settings Directory setting description indicated the encoding application didn’t need to be installed on the same system as the provider. This was not true. Both the encoding application and provider must be installed on the same system.
The Shared Storage setting description indicated this setting should be left blank. This was incorrect. You need to specify a location for the QuickTime reference movie files.
This appendix was rewritten to clarify the information.
Chapter 1

Understanding the Avid Interplay Media Services System

The Interplay Media Services system uses the concept of service providers. The Media Services Engine manages the various providers. A provider is a software program that can perform a particular service for an Avid editing application, such as transcode, archive, and restore of assets.
You can use the Interplay Media Services in a workgroup. A workgroup enables collaborative workflows by allowing multiple editors to share media. For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay Best Practices.
This chapter provides an overview of the Interplay Media Services system and contains the following topics:
Software Components
Understanding the Various Media Services
Configuration Requirements
International Character Support
Check List for Transcoding Assets
Check List for Archiving and Restoring Assets
Check List for Using ProEncode
Starting the Interplay Media Services Engine

Software Components

The software used to manage media services is composed of two major components: the
Media Services and Transfer Status tool. Also available is
n
Media Services Engine and the the standalone Media Services and Transfer Status tool software that lets you manage media services from another system on the network.
The Interplay Media Services server and any clients need the Avid Interplay Access software and the Avid Interplay Framework for Client software installed.
Chapter 1 Understanding the Avid Interplay Media Services System
For details on each component, see the following topics:
Understanding the Media Services Engine Software
Understanding the Avid Interplay Media Services and Transfer Status Tool
Understanding the Standalone Media Services and Transfer Status Tool

Understanding the Media Services Engine Software

The Media Services Engine matches jobs and their corresponding settings with suitable providers. The Media Services Engine is a repository of job and provider information. It lets individual providers choose jobs that they are able to process according to the service for which they are configured.
The Media Services Engine should not reside on the same computer as an Avid editing application. The Media Services Engine might be installed on a provider system, depending on the individual provider and the workload of the particular computer.
The Avid Interplay Media Services window displays current information about the status of the Media Services Engine, including the host name for the system on which the Media Services Engine resides. The Media Services Engine uses the host name to identify itself on the network.
16
Avid Interplay Media Services window
Host name of the system where the Interplay Media Services Engine resides.
The Avid Interplay Media Services window provides access to the Media Services and Transfer Status tool. For information about using the Media Services and Transfer Status tool, see “Using the Media Services and Transfer Status Tool” on page 39.
Software Components
You can also set Interplay Media Services settings from the Avid Interplay Media Services window. For information on setting the Interplay Media Services settings, see “Configuring
the Media Services Engine” on page 36.
For a procedure on starting the Interplay Media Services Engine, see “Starting the Interplay
Media Services Engine” on page 27.

Understanding the Avid Interplay Media Services and Transfer Status Tool

The Avid Interplay Media Services and Transfer Status tool communicates with the Avid Interplay Media Services Engine to let you manage media services. The Media Services and Transfer Status tool installs with the Interplay Media Services software. Media services, such as Avid Interplay Transcode, are layered on the software infrastructure known as Interplay Media Services.
17
Chapter 1 Understanding the Avid Interplay Media Services System
The Media Services Engine and the Media Services and Transfer Status tool manage all media services. The Media Services and Transfer Status tool performs three types of functions:
Provides detailed information about Media Services, based on lists of jobs, encoders, profiles, and users.
Provides controls for managing services and registering providers.
Provides controls for managing Media Services such as canceling jobs, deleting provider software, creating or deleting profiles, and creating or deleting users.
The functions you can perform depends on your user’s rights. Administrators can perform the following tasks:
Register and delete providers
View details on any job
Delete jobs submitted by any user
Purge the jobs list
Regular users can perform administrative tasks only on their own jobs.

Understanding the Standalone Media Services and Transfer Status Tool

18
The standalone Media Services and Transfer Status tool software communicates with the Interplay Media Services to let you manage media services from any system that has the Media Services and Transfer Status tool software installed.

Understanding the Various Media Services

Understanding the Various Media Services
Media services can be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks.
The following table lists the services managed by the Media Services Engine.
n
The services managed by the Media Services Engine are not limited to the services listed in this table.
Service Description
Avid Interplay Archive service Avid Interplay Restore service
Avid Interplay Transcode service Lets you transcode Avid assets from one Avid-supported
Avid Interplay ProEncode
service Provides integration to AnyStream™ and Telestream for
Provides access to archive and restore features. The Avid Interplay Archive and Restore services manage the process of moving data, instead of using the Avid Interplay Transfer Engine. For more information, see
“Avid Interplay Archive” on page 19.
resolution to another. For example, you can use the Avid Interplay Transcode service to create a low resolution version of a sequence or master clip. For more information, see “Avid Interplay Transcode” on page 20.
non-Avid format transcode services (for example, transcoding from an Avid resolution to Windows Media File format). For more information, see “Avid Interplay
ProEncode” on page 20.
When you install Avid Interplay Archive services or Avid Interplay Transcode services on a computer, the installation program also installs a provider software program for each service. After you install the services, you use the Media Services Engine to register the providers that you want to use on a particular computer.

Avid Interplay Archive

The archive process lets you create an offline copy of clips, sequences, and other file assets.You typically set up an Avid Interplay Archive Server and archive database that is similar to the Avid Interplay Server and database. One major difference is that the files managed by the Archive Engine are usually stored on an external storage device. The Archive database keeps track of the files that you store on the external storage device and lets you restore the files to your online system when they are needed.
19
Chapter 1 Understanding the Avid Interplay Media Services System
For example, you might have high resolution and low resolution versions of a clip. To save disk space, you can archive the high resolution version and edit with the low resolution version. When your sequence is finished, you can restore the high resolution version from the archive and relink your sequence to the high resolution version.
The Avid Interplay Auto Archive service lets you create auto archive folders. Any assets placed in an auto archive folder are archived according to the Archive settings. For example, you can create an auto archive folder for each media server (such as an AirSpeed assets captured by the AirSpeed are placed in the associated auto archive folder and are automatically archived.
You can also restore any archived assets.

Avid Interplay Transcode

Transcoding Avid assets from one resolution to another resolution is available with the Avid Interplay Transcode service and Avid Interplay Auto Transcode service. For example, you can use the Avid Interplay Transcode service to create a low resolution version of a sequence or master clip.
®
). Any
n
To transcode non-Avid assets use the Avid Interplay ProEncode provider.

Avid Interplay ProEncode

The Avid Interplay ProEncode provider accepts the job from the Media Services Engine and passes the information about the sequence to the encoding software. The provider monitors the progress of the encoding operation and reports the progress to the Media Services Engine. When the job is complete, the Interplay ProEncode provider copies the new files to the proper location and notifies the Media Services Engine that the job is complete. You can monitor the job using the Media Services and Transfer Status tool.
For example, an Avid Interplay ProEncode provider runs on a system containing encoding software such as Anystream Agility to transform media into different formats that are suitable for delivery on the Web, DVD, or CD-ROM.
In a typical scenario, an Avid editor would send a sequence to the Media Services Engine using the File > Send to > Encoding > Avid Interplay ProEncode command. This tells the Media Services Engine that the editor wants to send the selected sequence to ProEncode for processing.
Workgroup™. ProEncode uses the encoding software
20

Configuration Requirements

A workgroup enables collaborative workflows by allowing multiple editors to share media. For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay Best Practices.
Configuration Requirements
n
For any configuration issues that were noted after the document went to print, see the Avid Interplay Media Services ReadMe file.

International Character Support

Media Services Engine, Avid Interplay ProEncode, and your Avid editing applications contain international character support (ICS). ICS allows you to display and input characters in languages other than English. Media Services Engine and Interplay ProEncode support ICS for French, Spanish, German, and Italian only.
For the latest information on ICS, search for the International Character Support document on the Avid Knowledge Base. You can access the Knowledge Base from Avid’s main web page:
www.avid.com
21
Chapter 1 Understanding the Avid Interplay Media Services System

Check List for Transcoding Assets

n
For the transcode process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity configuring an Avid editing system. The check list also provides references where to find more information about each step.
If the Transcode provider is not running on the Interplay Media Services system, you must connect an application key to a USB port on the Transcode provider system.
Transcoding Assets Check List
Task Section Reference
environment, and
! Check your configuration. See “Configuration Requirements” on page 21. ! Make sure the Interplay Media Services
application key is connected. If the Transcode provider is not running on the Interplay Media Services system, you must also connect an application key to the Transcode provider system.
! Install the Interplay Framework for Client
software.
See the Avid Interplay Software Installation and Configuration Guide.
See the Avid Interplay Software Installation and Configuration Guide.
! Install the Avid Interplay Access software. See the Avid Interplay Software Installation
and Configuration Guide.
22
! Install the Interplay Media Services Engine
software.
! Install the Avid Interplay Transcode service
software.
! (Option) Install the Interplay Auto Archive
and Interplay Auto Transcode service software.
! Make sure an Interplay Media Services
administrator account is setup on Avid Unity.
See “Installing the Media Services Software”
on page 30.
See “Installing the Media Services Software”
on page 30.
See “Preparing the Workgroup for Auto
Transcode” on page 99.
See the Avid Interplay Software Installation and Configuration Guide.
! Mount workspaces. See Avid Interplay Best Practices. ! Register the Media Services Engine in a
workgroup.
See “Registering the Media Services Engine in
an Avid Interplay Workgroup” on page 33.
Check List for Transcoding Assets
Transcoding Assets Check List (Continued)
Task Section Reference
! Set e-mail notification for the Interplay
Media Services Engine and let the Avid Interplay Administrator authenticate users during log in.
See “Configuring the Media Services Engine”
on page 36.
! Install Interplay Transcode service. See “Installing a Media Services Service” on
page 62.
! Register the Interplay Provider. See “Registering the Provider” on page 66. ! Connect the Provider to the Service. See “Connecting a Provider to the Service
Software” on page 68.
! Start the Interplay Transcode service
software.
! Verify the Interplay Transcode services are
connected.
See “Starting the Media Services Service
Software” on page 72.
See “Verifying a Service is Connected” on
page 74.
! (Option) Create a Profile. See “Creating Profiles” on page 85. ! Configure the Avid editing system. See “Connecting to the Media Services
Engine” on page 97.
! Perform a transcode. See “Using the Transcode Service” on page 95.
23
Chapter 1 Understanding the Avid Interplay Media Services System

Check List for Archiving and Restoring Assets

For the archiving process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity environment and configuring an Avid editing system. The check list also provides references where to find more information about each step.
n
You must connect the application key to a USB port on the Avid Interplay Archive provider system.
Archiving and Restoring Assets Check List
Task Section Reference
! Setup and configure an Avid Interplay
Archive Server and associated external storage library for archiving.
See the Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide.
! Check your configuration. See “Configuration Requirements” on page 21. ! Make sure the Interplay Media Services
application key is connected to the Interplay Media Services system.
! Install the Interplay Framework for Client
software.
See the Avid Interplay Software Installation and Configuration Guide.
See the Avid Interplay Software Installation and Configuration Guide.
! Install the Avid Interplay Access software. See the Avid Interplay Software Installation and
Configuration Guide.
! Install the Interplay Media Services server
software.
! Install the Interplay Archive service software
and if needed install the Auto Archive services.
See “Installing the Media Services Software”
on page 30.
See “Installing the Media Services Software”
on page 30.
24
! Make sure an Interplay Media Services
administrator account is setup on Avid Unity.
See the Avid Interplay Software Installation and Configuration Guide.
! Mount workspaces. See Avid Interplay Best Practices. ! Register the Interplay Media Services
Engine in a workgroup.
See “Registering the Media Services Engine in
an Avid Interplay Workgroup” on page 33.
Check List for Archiving and Restoring Assets
Archiving and Restoring Assets Check List (Continued)
Task Section Reference
! Set e-mail notification for the Interplay
Media Services and let the Avid Interplay Administrator authenticate users during log in.
! Install Avid Interplay Archive and Avid
Interplay Restore services.
See “Configuring the Media Services Engine”
on page 36.
See “Installing a Media Services Service” on
page 62.
! Register the Interplay Provider. See “Registering the Provider” on page 66. ! Connect the Provider to the Service. See “Connecting a Provider to the Service
Software” on page 68.
! Start the Interplay Archive and Restore
Service software.
See “Starting the Media Services Service
Software” on page 72.
! Verify the services are connected. See “Verifying a Service is Connected” on
page 74.
! Configure the Interplay Archive services in
Avid Interplay Framework
See “Configuring the Archive Services” on
page 75.
! Create a Profile. See “Creating Profiles” on page 85. ! Connect to the Interplay Archive database. See “Connecting to the Archive Database” on
page 83.
! Configure the Avid editing system. See “Connecting to the Media Services Engine”
on page 104.
! Perform an archive or restore of assets. See “Using the Archive Service” on page 103.
25
Chapter 1 Understanding the Avid Interplay Media Services System

Check List for Using ProEncode

For the encoding process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity environment. The check list also provides references where to find more information about each step. For additional information about installing encoding software, see “Installing Encoding Applications” on
page 149.
ProEncode Check List
Task Section Reference
! Check your configuration. See “Configuration Requirements” on page 21 and
“Setting Up ProEncode Client and Providers” on page 124.
! Make sure the Interplay Media Services
application key is connected to the Media Services server.
! Install the Interplay Framework for Client
software.
See the Avid Interplay Software Installation and Configuration Guide.
See the Avid Interplay Software Installation and Configuration Guide.
! Install the Avid Interplay Access software. See the Avid Interplay Software Installation and
Configuration Guide.
! Install the encoding software. See “Installing Encoding Applications” on
page 149.
! Install the Interplay Media Services server
software.
See “Installing the Media Services Software” on
page 30.
! Install the ProEncode provider software. See “Installing the Media Services Software” on
page 30.
! Make sure an Interplay Media Services
administrator account is setup on Avid Unity.
See the Avid Interplay Software Installation and Configuration Guide.
! Mount workspaces. See Avid Interplay Best Practices. ! Register the Interplay Media Services Engine
in a workgroup.
! Set e-mail notification for the Media Services
Engine and let the Avid Interplay Administrator authenticate users during log in.
See “Registering the Media Services Engine in an
Avid Interplay Workgroup” on page 33.
See “Configuring the Media Services Engine” on
page 36.
! Install the ProEncode service. See “Installing a Media Services Service” on
page 62.
26

Starting the Interplay Media Services Engine

ProEncode Check List (Continued)
Task Section Reference
! Register the ProEncode provider. See “Registering the Provider” on page 66. ! Connect the Provider to the Service. See “Connecting a Provider to the Service
Software” on page 68.
! Start the ProEncode Service software. See “Starting the Media Services Service
Software” on page 72.
! Verify the ProEncode service is connected. See “Verifying a Service is Connected” on page 74. ! Create a Profile. See “Creating Profiles” on page 85. ! Install Avid Interplay ProEncode Client See “Setting Up a ProEncode Client” on page 127. ! Perform an encode. See “Using Avid Interplay ProEncode” on
page 123.
Starting the Interplay Media Services Engine
After installing the Interplay Media Services software, you can start the Media Services Engine.
To start the Interplay Media Services Engine:
t Click Start and select Programs > Avid > Avid Interplay Media Services.
The Avid Interplay Media Services window opens.
27
Chapter 1 Understanding the Avid Interplay Media Services System
28
Chapter 2

Interplay Media Services Installation and Configuration

This chapter describes how to:
Installing the Media Services Software
Registering the Media Services Engine in an Avid Interplay Workgroup
Configuring the Media Services Engine
Chapter 2 Interplay Media Services Installation and Configuration

Installing the Media Services Software

Before you install the Interplay Media Services software and related software, see the check lists provided in “Understanding the Avid Interplay Media Services System” on page 15.
n
If this is the first time you are installing the Media Services Engine you need to install Microsoft SQL Server 2005 Express before you install the Media Services Engine. For installation procedures, see “Installing Microsoft SQL Server 2005 Express” on page 155.
To install the Interplay Media Services and related software:
1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services server.
The Main Menu window opens.
2. Click Servers.
3. Click Avid Interplay Media Services on the Install Servers window. The Install Avid Interplay Media Services window opens.
30
4. Click Avid Interplay Media Services.
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