Pinnacle Systems Interplay Central - 1.8 Administrator’s Guide

Interplay® Central

Administration Guide

Version 1.8

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Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid Interplay Central Administration Guide • 9329-065179-00 Rev E • March 2014 • Created 3/5/14 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 1 Interplay Central Administration and System Settings . . . . . . . . . . . . . . . . 11

The Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Signing In to Interplay Central. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring Interplay Central for Sharing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring Message Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring E-Mail Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Configuring a Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring for Send to Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Understanding the Send-to-Playback Components and Process . . . . . . . . . . . . . . 22

Creating or Editing a Send-to-Playback Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Send-to-Playback Profile Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring Settings in the Interplay Production Administrator. . . . . . . . . . . . . . . . . . . . 39

Chapter 2 Interplay Central User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Opening the Users Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The Users Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Understanding Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Available Layouts: Administrators and Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Managing Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Importing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Creating a New User or Editing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Creating a New Group or Editing Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Adding a User to a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing a User from a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing Groups from Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Adding or Removing Group Membership Through Selection in a Window . . . . . . . 63

Understanding the Unassigned Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Deleting Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Creating, Deleting, and Assigning Roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Default Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Interplay Central Client Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Creating and Deleting Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Assigning Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Displaying Information in the Details Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Searching for Users or Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Viewing and Ending Active Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 3 Monitoring and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting Send to Playback Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Troubleshooting Mixdown Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix A User Management Utility Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Interplay Central Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using This Guide

This guide is intended for all Avid®Interplay® Central administrators who are responsible for configuring and maintaining an Avid Interplay Central system. This guide describes product features and administrative procedures, such as Interplay Central system settings and user management.

For initial installation and configuration, see the Avid Interplay Central Services Installation and Configuration Guide.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

If You Need Help

Symbol or Convention Meaning or Action

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published:

- If the latest information for your Avid product is provided as printed release notes, they

are shipped with your application and are also available online.

- If the latest information for your Avid product is provided as a ReadMe file, it is

supplied on your Avid installation media as a PDF document (README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base

www.avid.com/support.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at

www.avid.com/support. Online services are available 24

hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

Avid Training Services

1 Interplay Central Administration and

System Settings

The following topics provide information about configuration of Interplay Central components:

The Administrator Account

•

• Signing In to Interplay Central

• Configuring System Settings

• Configuring Message Archiving

• Configuring E-Mail Forwarding

• Configuring for Send to Playback

• Configuring a Session Timeout

• Configuring Settings in the Interplay Production Administrator

The Administrator Account

During Interplay Central installation, a user named Administrator is created. This user is a member of the Administrator group by default, and as a result has administrator privileges.

During installation, the default Administrator password signs in with the user name Administrator, the user must supply this password. Note that this password is context-sensitive. For security, the user must then change the password. For more information, see

on page 90

After the first sign-in, the administrator must configure system settings such as information about the Avid iNEWS and Interplay Production systems. For more information, see

to Interplay Central” on page 12

Additional Administrator Accounts

An administrator can add other users to the Administrators group. All members of the Administrators group have the same administrator privileges. For more information, see

“Creating a New Group or Editing Group Details” on page 59.

“Changing Passwords” on page 67 and “User Management Utility Tools”

and “Configuring System Settings” on page 13.

Avid123

is set. The first time a user

“Signing In

Layouts Available Only to an Administrator

Administrator tasks are performed in Interplay Central layouts. The following layouts are available only to an Interplay Central administrator:

• System Settings

•Users

Signing In to Interplay Central

Use a supported browser to connect to and sign in to your Interplay Central server. See the Av id Interplay Central Services ReadMe for a list of supported browsers.

Interplay Central lets you use a single user name and password to access all Avid systems for which your account is configured. A journalist might have access to both an Avid iNEWS database and an Interplay Production database, while a logger might have access only to an Interplay Production database. Access is determined by the user’s role. For more information,

“Default Roles” on page 68.

see

To access an Avid iNEWS database or an Interplay Production database, an Interplay Central user or administrator needs to set a user name and password in the iNEWS or Interplay Production sections of the User Settings dialog box.

Signing In to Interplay Central

The first time you sign in to Interplay Central, you are asked to confirm or supply the user name and password of an Avid iNEWS account, an Interplay Production account, or both. These credentials provide you with the appropriate access and rights to the iNEWS and Interplay Production databases, and enable you to supply only the Interplay Central user name and password at future sign-ins.

To sign in to Interplay Central:

1. Open a supported browser and type the URL of your Interplay Common Services server.

The URL is the computer name of the server.

2. At the sign-in screen, type your user name and password.

3. Click Sign In, or press Enter (Windows) or Return (Macintosh).

After a few moments, the Interplay Central application opens and displays the last layout that you used.

When you sign in to Interplay Central, you are automatically signed in to your iNEWS newsroom

computer system, your Interplay Production system, or both. If, however, the security settings for one of these integrated systems is inaccurate, you might see a warning message that states that the application is unable to authorize the sign-in name or password. If you receive this message, click the link provided and verify your security settings.

4. (Optional) If the layout you want is not displayed, select the one you want from the Layout selector.

Left: Sign Out button. Right: Layout selector.

To sign out:

t Click Sign Out in the menu bar.

Configuring System Settings

The Interplay Central administrator needs to specify configuration information before users can use Interplay Central. You specify these settings in the System Settings layout, which is only available to administrators. The System Settings layout includes a Settings pane, in which you select the group of settings, and the Details pane, in which you specify the settings.

Configuring System Settings

To configure Interplay Central system settings:

1. Sign in to Interplay Central as an administrator.

2. Select System Settings from the Layout selector.

The System Settings layout opens.

3. In the Settings pane select a settings group, for example, General.

The Details pane displays the settings in that group.

4. In the Details pane, specify one or more settings, as described in the table at the end of this procedure.

5. Click Apply to save your new settings or click Revert to replace changed information with the previously saved settings.

The following table describes the settings in each group.

Settings Group Setting Description

Configuring System Settings

ICPS Load Balancer

Provides a view of ICS server nodes and connections. See “Monitoring Load Balancing” in the Avid Interplay Central

Services Installation and Configuration Guide.

ICPS Playback Service

Settings and user credentials for the Interplay Central Playback Service. This is the service responsible for the compression and playback of media. See “Configuring ICPS for Interplay” in the Avid Interplay

Common Services Installation and Configuration Guide.

ICPS Player Player settings for iNEWS. See

“Configuring the ICPS Player for iNEWS” in the Avid Interplay Common Services Installation and Configuration Guide.

General Search Pane: Maximum Number The maximum number of items listed in a

pane. To view more items, click the Show More Results button. The range is 5 to 1000 items.

Session Timeout If you select Enabled, the number of

minutes of inactivity before a user’s session is disconnected. Session Timeout is enabled by default, and the default value is 30 minutes. You can set a time between 10 minutes and 1440 minutes (24 hours). For more information, see “Configuring a

Session Timeout” on page 21

iNEWS iNEWS Server: Hostname The computer name of the server that hosts

the iNEWS database. If the computer name includes a suffix such as -a, do not include it. Not including the suffix allows for load balancing and failover.

Pagination: Maximum Number The maximum number of items listed in

the Queue/Story pane or the Project/Story pane. To view more items beyond the number displayed, click the Show More Results button. The range is 5 to 255 items.

Settings Group Setting Description

Configuring System Settings

Interplay Production

Interplay Production Server: Hostname The computer name or the IP address of the

server that hosts the Interplay Production database.

Interplay Central Distribution Service: Service URL

A secure URL for the server that hosts the Interplay Central Distribution Service (ICDS), which is used for send-to-playback operations. Provide the URL in the following format, including the port number: https://hostname:port. For example, https://localhost:8443. You can use an IP address instead of a hostname.

If your Interplay workgroup is configured for multiple ICDS servers, specify the multiple URLs separated by a comma and a space. The first server listed is the active ICDS server. Multiple ICDS servers provide a failover capability. See “Failover

for Multiple ICDS Servers” on page 26

Location for Script Sequences: Path A path for a folder in the Interplay

Production database to store the sequences created as part of an iNEWS script. Select whether you want sub-folders created by Queue name, Date, or Story name.

Interplay Pulse (if installed)

Assets Pane: Maximum Number The maximum number of items listed in a

pane. To view more items, click the Show More Results button. The range is 5 to 1000 items.

(Reference only) Profile Name for production accounts and

the Publication Type — for example, Twitter or Facebook.

For more information, see the Avi d

Interplay Pulse Installation and Configuration Guide.

Publication Type A menu that allows you to select a platform

or service for publication.

For more information, see the Avi d

Interplay Pulse Installation and Configuration Guide.

Configuring Interplay Central for Sharing Messages

Settings Group Setting Description

Messages & Sharing

Modules (Reference only) Modules used in Interplay Central showing

Send to Playback Send to Playback Profiles See

Message Archiving The interval (in days) before messages are

moved to an archive location, the most recent archive date, and the number of messages archived. The default interval is 7 days. See

Archiving” on page 17

Email Forwarding Enables and configures e-mail forwarding.

You can configure Interplay Central to forward messages to e-mail accounts so users can receive messages when they are not logged on to Interplay Central. See

“Configuring E-Mail Forwarding” on page 20

name, version, location, state, fragment.

User Name and Password

Send-to-Playback Profile” on page 28

“Configuring Message

“Creating or Editing a

Configuring Interplay Central for Sharing Messages

The following information was not included in the Interplay Central v1.5 documentation.

Before you can send messages from Interplay Central to Media Composer or NewsCutter, you need to configure your Interplay Production database so it uses the correct Interplay Central server for the messaging service.

To configure Interplay Production for sharing messages with Avid editing applications:

1. Open Interplay Access and log in to your Interplay database as administrator.

2. In the Assets browser, select the root database node (AvidWG) and do one of the following:

t Select Operations > Advanced > Get/Set Property.

t Right-click the database name and select Advanced > Get/Set Property.

The Get/Set Property dialog box opens.

Configuring Message Archiving

3. In the Name field, type the following exactly as written:

com.avid.workgroup.settings.IPMessagingURL

4. In the Flag field, accept the default setting INHERIT and FORWARD_TO_TARGET.

5. In the Value field, type the URL for the server that hosts your Interplay Central Messaging

https://[Interplay Central server hostname]

Pane:

You must always use the Interplay Central fully-qualified domain name.

6. Click Apply

7. Click OK.

Configuring Message Archiving

You can archive Interplay Central messages sent using the Messages pane. Messages are archived and stored on a server, and you can view archived messages using the Messenger Archive tool.

You can specify the interval for Interplay Central message archiving using the following increments: 1 day, 3 days, 7 days, 14 days, or 30 days. After this time, Interplay Central deletes messages from the users’ view.

Message archiving applies only to messages sent using the Messages pane.

Configuring Message Archiving

You can use the Messenger Archive tool to retrieve the following information about the message archive:

• Number of messages in the archive

• Size of the archive

• The oldest message in the archive, including the date of the message

• The most recent message in the archive, including the date of the message

You can also use the Messenger Archive tool to export the archive to a comma-separated values (CSV) file, with the options of compressing the file and of deleting the exported message archive from your server.

The Messenger Archive tool is located in the following folder:

root

the archive utility program as

from a command line. You can run the tool on any of the

Linux nodes in your cluster setup.

To configure message archiving:

1. Sign in to Interplay Central as an administrator.

2. Select System Settings from the Layout selector.

The System Settings layout opens.

3. In the Settings pane select Messages & Sharing.

The Details pane displays the settings in that group.

/opt/avid/bin

. You must run

Configuring Message Archiving

4. Type a number in the Archiving Interval (days) text box.

The default period for archiving messages is 7 days. Any message older than the interval specified are moved from the Message list to the archive location.

5. Click Apply.

To use the Message Archive tool:

1. On one of the nodes in your cluster setup, use the standard Linux command to navigate to the directory containing the Messenger Archive tool:

cd opt/avid/bin

2. Type

acs-messenger-archive-tool

from the following table:

Option Description

-c

-o

-p

Adds a command. You can use the following values:

•

info

and last messages)

export

•

Specifies the output folder for the exported CSV file. The default folder is

/opt/avid/share/message_archives

Specifies a time period for the exported messages. You can use the following values:

•day

•week

• month

• half_year

•year

•all

The default value is

to run the utility, selecting the appropriate options

(lists the number of messages and the size of the archive, as well as the first

(creates a CSV file with all messages in the archive)

all

-z

-d

If you do not specify any options, the command displays the help text for the Messenger Archive

tool.

Creates a compressed file (.zip) for the CSV output file.

Deletes the exported data from the message archive.

Configuring E-Mail Forwarding

You can configure Interplay Central to forward messages to e-mail accounts so users can receive messages when they are not logged on to Interplay Central. You can also specify the protocols used to encrypt e-mails, using a Secure Sockets Layer (SSL), and by using or ignoring a Transport Layer Security (TLS) protocol.

E-mail forwarding requires an Interplay Central administrator to enable e-mail forwarding and to assign a valid SMTP server. When your administrator enables e-mail forwarding in the System Settings, Interplay Central users can then use the User settings to enable e-mail forwarding for their accounts and specify the e-mail address to which they want their messages sent when not logged in to Interplay Central.

To enable and configure e-mail forwarding:

1. Sign in to Interplay Central as an administrator.

2. Select System Settings from the Layout selector.

The System Settings layout opens.

3. In the Settings pane select Messages & Sharing.

The Details pane displays the settings in that group.

Configuring E-Mail Forwarding

4. Select Email forwarding.

5. Type a valid SMTP server name for the hosting e-mail application, and then type the appropriate port number.

6. (Option) If you want to use Secure Sockets Layer protocol, select Use SSL, and then type a user name and password for your administrator e-mail account.

7. (Option) If you do not want to use Transport Layer Security, select Ignore TLS.

8. Select Validate to ensure that your SMTP configuration is correct.

An error message informs you if the validation process fails. If you receive an error message, try entering your configuration information again.

9. Click Apply.

Configuring a Session Timeout

By default, Interplay Central is configured for a session timeout. After 30 minutes of inactivity, a user’s session is disconnected. An administrator can change the time or disable the option.

This setting applies to all users. If you change and apply the setting, the new setting takes effect the next time a user loads a layout.

Timeout is a good way of ensuring that a system license is released when a user leaves for the day without signing out of Interplay Central. With the implementation of auto-save for stories and sequences, any unsaved changes are saved in a recovery file. For more information, see the Interplay Central User’s Guide.

Configuring a Session Timeout

To configure a session timeout:

1. Sign in to Interplay Central as an administrator.

2. Select System Settings from the Layout selector.

The System Settings layout opens.

3. In the Settings pane, select General.

4. In the Session Timeout section of the Details pane, make sure Enable is selected and specify the number of minutes of inactivity before a user’s session is disconnected.

You can set a time between 10 minutes and 1440 minutes (24 hours).

Configuring for Send to Playback

You can transfer a sequence to a playback device or playout server for viewing or broadcast. This process is called send to playback, or STP. Users can also send to playback a sequence stored in an Interplay Production database.

The following topics describe administrator tasks for sending a sequence to a playback device:

“Understanding the Send-to-Playback Components and Process” on page 22

•

• “Creating or Editing a Send-to-Playback Profile” on page 28

• “Send-to-Playback Profile Examples” on page 32

The following topic provides troubleshooting information:

“Troubleshooting Send to Playback Problems” on page 84

•

For information about how users send to playback, see the “Sending to Playback” chapter in the Avid Interplay Central User’s Guide.

Understanding the Send-to-Playback Components and Process

An Interplay Central system and an Interplay Production system are required for the send-to-playback process.

Required Components

Make sure the following components are correctly installed and configured:

• Interplay Central

- Interplay Central Middleware Service

- Interplay Central Common Playback Service

- Interplay Central Distribution Service (ICDS). The ICDS coordinates and monitors

send-to-playback and mixdown operations. It determines if there is any preprocessing required. If it determines an audio mixdown is required, it submits a Transcode Mixdown request. If Long GOP media is required, it submits an STP Encode request. You can configure your workgroup for more than one ICDS>

The Interplay Central Distribution Service communicates with other Interplay Media Services,

but it is not an Interplay Media Service itself.

For information about installing and configuring these components, see the Avid Interplay Common Services Installation and Configuration Guide.

Configuring for Send to Playback

• Interplay Production

- Interplay Media Services Engine. This component serves as a broker for all Media

Services. The Interplay Transcode service and the STP Encode service are used for Interplay Central send-to-playback operations.

For installation and configuration information for the Media Services Engine and Media Services, see the Avid Media Services Setup and User’s Guide.

- Interplay Transcode service. This service mixes down audio for script sequences and

checks the sequence in to the Interplay Engine. No video mixdown is required when sending a script sequence to a playback device.

- STP Encode service. This service exports and encodes Long GOP media, then passes

the media to the Transfer Engine for a send-to-playback operation. The STP Encode service supports various XDCAM media formats.

- Interplay Engine. This component manages the Interplay database. Sequences that are

sent to playback are checked into the Send to Playback folder in the Interplay database.

- Media Indexer. This component is used to store information of all available resolutions

for an Interplay asset. It enables relinking of a clip to a particular resolution (Dynamic Relink).

- Avid System Framework (ASF). This component is used for various Interplay

interactions. For send-to-playback, it identifies the high-availability group (HAG) that includes the Media Indexer used for relinking.

- Interplay Transfer Engine. This component sends the sequence to the playout device. If

you are sending to an Avid AirSpeed, Avid AirSpeed Multi Stream, or Avid AirSpeed 5000 server, you do not need a separate Interplay Transfer Engine, because it is included as a component of the AirSpeed Multi Stream server. For installation and configuration information, see the Avid Interplay Transfer Setup and User’s Guide.

• Playback Servers

- AirSpeed 5000, AirSpeed Multi Stream. A playback server that can handle different

formats, including HD media. It includes a Transfer Manager as an installable component.

- AirSpeed (Classic). A playback server that can handle different formats but only one at

a time.

- Third-party playback servers

For more information, see the following topics:

• “Send-To-Playback Workflow: I-Frame Sequences” on page 24

• “Send-To-Playback Workflow: Long GOP Sequences” on page 25

• “Sending a Mixed-Resolution Long GOP Sequence to a Playback Device” on page 26

Interplay Central Client (Browser)

qq ee

ISIS Shared Storage

Media Indexer

Interplay Central Middleware Service

Media Services Engine

Playback Server

Interplay Transcode

Interplay Central Distribution Service

wru

Interplay Transfer

• “Failover for Multiple ICDS Servers” on page 26

Send-To-Playback Workflow: I-Frame Sequences

The following illustration shows a typical send-to-playback workflow for I-frame (non-Long GOP) sequences.

1. The user starts an STP process in Interplay Central.

Configuring for Send to Playback

2. The Interplay Central Middleware Service checks media status through Media Indexer.

3. The Interplay Central Middleware Service creates an STP job and sends it to the Interplay Central Distribution Service (ICDS). ICDS performs an analysis of the sequence to determine if it needs an audio mixdown, a video mixdown, or both.

4. The ICDS uses MI to dynamically relink the sequence to media in the target resolution.

5. The ICDS sends a request for any required mixdowns to the Media Services Engine, which then sends the jobs to the Interplay Transcode provider.

6. Interplay Transcode performs the mixdowns and saves the media on the Avid ISIS system.

7. ICDS initiates a transfer to the playback server, through Interplay Transfer.

8. Interplay Transfer transfers the sequence to the playback server.

Send-To-Playback Workflow: Long GOP Sequences

Interplay Central Client (Browser)

qq ee

ISIS Shared Storage

Media Indexer

Media Services Engine

Playback Server

Interplay Transcode

Interplay Central Distribution Service

Interplay Transfer

STP Encode

Interplay Central Middleware Service

The following illustration shows a typical send-to-playback workflow for a Long GOP sequence.

1. The user starts an STP process in Interplay Central.

2. The Interplay Central Middleware Service checks media status with through Media Indexer.

Configuring for Send to Playback

- If an audio mixdown or video mixdown is needed, the ICDS will send a Transcode

mixdown job to the Media Services Engine, which sends the job to the Interplay Transcode provider.

- If no transcoding is required, the ICDS will send an STP Encode job to the Media

Services Engine, which sends the job to the STP Encode provider.

4. The ICDS uses ASF and MI to dynamically relink the sequence to media in the target resolution.

5. The ICDS sends a request for any required mixdowns to the Media Services Engine, which then sends the jobs to the Interplay Transcode provider.

After sending the Transcode jobs, the ICDS periodically checks the Media Services Engine to determine when to send the encoding job to the STP Encode provider.

6. Interplay Transcode performs the required jobs and saves the media on the Avid ISIS system.

7. When the transcode jobs are complete, ICDS sends an encoding job to the STP Encode provider.

Configuring for Send to Playback

8. STP Encode creates Long GOP OP1a media, stores it on the ISIS system, and initiates a transfer to the playout server, through Interplay Transfer.

9. Interplay Transfer transfers the sequence to the playback server.

Sending a Mixed-Resolution Long GOP Sequence to a Playback Device

In most cases, all media used in the sequence must be available in the target resolution to start an STP operation.

However, when you select a Long GOP resolution as a target resolution, you can mix media of different resolutions if the frame rates match. For example, if the target resolution is XDCAM-HD 1080i, you can include both XDCAM 1080i clips and DV25 411 NTSC clips in the same sequence. Both use an actual frame rate of 29.97 fps.

The DV25 clips do not need to be transcoded to XDCAM 1080i before the STP operation begins. For Long GOP sequences, any necessary transcoding takes place during the STP operation.

For more information, see “Sending a Mixed-Resolution Long GOP Sequence to a Playback Device” in the Avid Interplay Central User’s Guide.

Failover for Multiple ICDS Servers

You can configure your Interplay Production workgroup for multiple Interplay Central Distribution Service (ICDS) servers. Multiple ICDS servers provide a high-availability configuration and failover capability. For installation and configuration information, see the Avid Interplay Common Services Installation and Configuration Guide and

Settings” on page 13

“Configuring System

The Interplay Central Middleware Service (ICMS) keeps an ordered list of the available ICDS servers to be used for send to playback (STP). The active server is determined by the order in which it is listed in the Interplay Production settings (see

page 13

). Initially, the first server listed is the active server. Each time you send an STP job, the

“Configuring System Settings” on

ICMS checks if the currently active server is available. If not, the next available server in the list is made the active server. If none of the listed servers are available, the job will fail.

Example

The following example shows servers ICDS Server A, ICDS Server B, and ICDS Server C configured for ICDS high availability.

1. Server A is listed first, so it is initially the active server.

2. Server A stops responding, so all new jobs go to Server B.

3. Server A comes back up, but jobs continue to go to Server B.

4. Server B stops responding, so all new jobs go to Server C.

5. Server C stops responding, so all new jobs go to Server A.

6. Server A stops responding, Server B is not responding, so all new jobs go to Server C

Configuring for Send to Playback

Configuration Changes

If you change the servers listed in the System Settings, and the currently active ICDS server is in the new list, the order in which availability is checked on failover begins with the currently active server, no matter where it is located on the list.

Example 1:

1. Servers A, B and C were initially configured for ICDS high availability.

2. Server B is the currently the active ICDS.

3. You reconfigure the settings list to use servers D, B and E.

a. Server B remains the active server (not D).

b. The sequence for testing on failover is B > E > D.

Example 2:

1. Servers A, B and C were initially configured for ICDS high availability.

2. Server B is the currently the active ICDS.

3. You reconfigure the settings list to use servers D, E, and F.

a. Server B will no longer be active because it is not on the list.

b. The sequence for testing on failover is now D> E > F.

Creating or Editing a Send-to-Playback Profile

A send-to-playback operation requires a profile, which an Interplay Central administrator creates in the Send to Playback settings Details pane.

The values displayed in some fields are retrieved from the Interplay Production system. Make sure the send-to-playback configuration in Interplay Production is done correctly before creating profiles in Interplay Central.

The following procedure provides general steps in creating or editing a send-to-playback profile. For more information, see

“Send-to-Playback Profile Examples” on page 32.

Configuring for Send to Playback

The first time you sign in, information might not be available to create a profile. In this case, sign

out and sign in again to Interplay Central. Interplay Central can then get the send-to-playback information from the Interplay Production engine, and you can create a send-to-playback profile.

To create or edit a send-to-playback profile:

1. Sign in to Interplay Central as an Administrator.

2. Select System Settings from the Layouts list.

The Settings pane and Details pane open.

3. In the Settings tab, select Send to Playback.

The top part of the Details pane lists the send-to-playback profiles, and the bottom part lists the profile details.

Configuring for Send to Playback

If the menus do not display any values, the connection to Interplay Production might not be working. Try signing out and signing back in, or check the configuration between Interplay Central and Interplay Production. For more information, see the Avid Interplay Common Services Installation and Configuration Guide.

4. Do one of the following:

t To create a new profile, click the + (plus) button in the Send to Playback Profiles

section.

A profile named “New Profile” is created in the Send to Playback Profiles section.

t To edit an existing profile, select the profile in the Send to Playback Profiles section.

5. In the Details tab, specify the required settings, as described in the table at the end of this procedure.

6. Click Apply to save the profile. If you are editing a file, click Revert to return to the original settings.

Configuring for Send to Playback

The following table describes the settings in each group.

Send to Playback Setting Description

Name A name for the profile. Choose a meaningful, descriptive name because

this name is displayed to users.

Individual Device or Studio Specifies if the profile applies to a single playout server or to an

AirSpeed Studio.

If you select Individual Device, the following fields are displayed:

• Servers. Select the Transfer Engine server for the profile. This list includes all Interplay Transfer Engines, AirSpeed Transfer Engines, and AirSpeed Multi Stream Transfer Engines in the Interplay Production workgroup. See “Selecting a Transfer Server” on

page 32

• Playback Device. Select the playback device for the profile. This list includes device profiles created on an Interplay Transfer Engine as well as individually named AirSpeed and AirSpeed Multi Stream servers. This list can also include individual devices in an AirSpeed Studio if the following option is selected in the Interplay Transfer Settings view in the Interplay Administrator: “Show individual studio hosts in Send to Playback choices.”

If you select an AirSpeed Multi Stream server, you have a choice of a playback device with the name of the server and a playback device with the name of the server followed by -HD. Use the HD device for XDCAM-HD Long GOP media only. See

Device” on page 33

If you select Studio, the following fields are displayed:

• Studio. Select the AirSpeed Studio group for the profile. This list displays the AirSpeed Studio groups in the Interplay workgroup.

• Playback Device. Select the playback device for the profile. You have a choice of a playback device with the name of the server and a playback device with the name of the server followed by -HD. Use the HD device for XDCAM-HD Long GOP media only.

“Selecting a Playback

+ 79 hidden pages

Pinnacle Systems Interplay Central - 1.8 Administrator’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Avid Training Services

The Administrator Account

Signing In to Interplay Central

Configuring System Settings

Configuring Interplay Central for Sharing Messages

Configuring Message Archiving

Configuring E-Mail Forwarding

Configuring a Session Timeout

Configuring for Send to Playback

Understanding the Send-to-Playback Components and Process

Creating or Editing a Send-to-Playback Profile