Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may
only be used in accordance with the license agreement.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,309,528; 5,440,348;
5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,724,605; 5,726,717;
5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,959,610, 5,986,584; 5,999,406;
6,038,573; 6,057,829, 6,069,668; 6,141,007; 6,211,869; 6,336,093, 6,532,043; 6,546,190; 6,596,031;6,728,682, 6,747,705;
6,763,523; 6,766,357; 6,847,373; 7,081,900; 7,403,561; 7,433,519; 7,441,193, 7,671,871; 7,684,096; 7,836,389 and 7,916,363;
7,930,624; 8,023,568; 8,082,226; 8,154,776; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291;
D396,853; D398,912. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0635188; 0674414;
0752174; 0811290; 0811292; 0811293; 1050048; 1111910; 1629675, and 0972256. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,309,528; 5,355,450;
5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737;
5,724,605; 5,726,717; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,986,584;
5,999,406; 6,038,573; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,747,705; 6,763,523; 6,766,357; 6,847,373;
7,081,900; 7,403,561; 7,433,519; 7,555,557; 7,562,099; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269;
D395,291; D396,853; D398,912. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0635188; 0674414;
0752174; 1111910; 1629675. Other patents are pending.
This document is protected under copyright law. An authorized licensee of Interplay Central may reproduce this publication for the
licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for
commercial purposes, such as selling copies of this document or providing support or educational services to others. This document
is supplied as a guide for Interplay Central. Reasonable care has been taken in preparing the information it contains. However, this
document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept
responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without
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The following disclaimer is required by Apple Computer, Inc.:
APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS
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The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
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THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
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IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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This software is based in part on the work of the Independent JPEG Group.
2
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS
PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting
documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software
without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire
notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the
supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable
for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of
reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or
consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the
software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised,
knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this
software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source
Code:
Portions relating to gdttf.c copyright 1999, 2000, 2001, 2002 John Ellson (ellson@lucent.com).
Portions relating to gdft.c copyright 2001, 2002 John Ellson (ellson@lucent.com).
Portions relating to JPEG and to color quantization copyright 2000, 2001, 2002, Doug Becker and copyright (C) 1994, 1995, 1996,
1997, 1998, 1999, 2000, 2001, 2002, Thomas G. Lane. This software is based in part on the work of the Independent JPEG Group.
See the file README-JPEG.TXT for more information. Portions relating to WBMP copyright 2000, 2001, 2002 Maurice Szmurlo and
Johan Van den Brande.
Permission has been granted to copy, distribute and modify gd in any context without fee, including a commercial application,
provided that this notice is present in user-accessible supporting documentation.
This does not affect your ownership of the derived work itself, and the intent is to assure proper credit for the authors of gd, not to
interfere with your productive use of gd. If you have questions, ask. "Derived works" includes all programs that utilize the library.
Credit must be given in user-accessible documentation.
This software is provided "AS IS." The copyright holders disclaim all warranties, either express or implied, including but not limited to
implied warranties of merchantability and fitness for a particular purpose, with respect to this code and accompanying
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Although their code does not appear in gd, the authors wish to thank David Koblas, David Rowley, and Hutchison Avenue Software
Corporation for their prior contributions.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)
Interplay Central may use OpenLDAP. Copyright 1999-2003 The OpenLDAP Foundation, Redwood City, California, USA. All Rights
Reserved. OpenLDAP is a registered trademark of the OpenLDAP Foundation.
4
Attn. Government User(s). Restricted Rights Legend
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“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a
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License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
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Avid Interplay Central Administration Guide • 9329-065179-00 Rev B • November 2012 • Created 11/30/12 • This
document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
This guide is intended for all Avid®Interplay® Central administrators who are responsible for
configuring and maintaining an Avid Interplay Central system. This guide describes product
features and administrative procedures, such as Interplay Central system settings and user
management.
For initial installation and configuration, see the Avid Interplay Common Services Installation and Configuration Guide.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
>This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
Bold fontBold font is primarily used in task instructions to identify user interface
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
If You Need Help
Symbol or Convention Meaning or Action
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published:
-If the latest information for your Avid product is provided as printed release notes, they
are shipped with your application and are also available online.
-If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation media as a PDF document (README_product.pdf)
and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base
at www.avid.com/support.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24
hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join
online message-board discussions.
9
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
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For information on courses/schedules, training centers, certifications, courseware, and books,
please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
Avid Training Services
10
1Interplay Central Administration and
System Settings
The following topics provide information about configuration of Interplay Central components:
•The Administrator Account
•Signing In to Interplay Central
•Configuring System Settings
•Configuring for Send to Playback
•Configuring Settings in the Interplay Production Administrator
The Administrator Account
During Interplay Central installation, a user named Administrator is created. This user is a
member of the Administrator group by default, and as a result has administrator privileges.
During installation, the default Administrator password
signs in with the user name Administrator, the user must supply this password. Note that this
password is context-sensitive. For security, the user must then change the password. For
more information, see “Changing Passwords” on page 56 and “User Management Utilities Tool”
on page 72.
After the first sign-in, the administrator must configure system settings such as information
about the Avid iNEWS and Interplay Production systems. For more information, see “Signing In
to Interplay Central” on page 12 and “Configuring System Settings” on page 13.
Additional Administrator Accounts
An administrator can add other users to the Administrators group. All members of the
Administrators group have the same administrator privileges. For more information, see
“Creating a New Group or Editing Group Details” on page 49.
Avid123
is set. The first time a user
Layouts Available Only to an Administrator
Administrator tasks are performed in Interplay Central layouts. The following layouts are
available only to an Interplay Central administrator:
•System Settings
•Users
Signing In to Interplay Central
Use a supported browser to connect to and sign in to your Interplay Central server. See the Av id
Interplay Central ReadMe for a list of supported browsers.
Interplay Central lets you use a single user name and password to access all Avid systems for
which your account is configured. A journalist might have access to both an Avid iNEWS
database and an Interplay Production database, while a logger might have access only to an
Interplay Production database. Access is determined by the user’s role. For more information,
see “Roles and Licenses” on page 57.
To access an Avid iNEWS database or an Interplay Production database, an Interplay Central
user or administrator needs to set a user name and password in the iNEWS or Interplay
Production sections of the User Settings dialog box.
Signing In to Interplay Central
The first time you sign in to Interplay Central, you are asked to confirm or supply the user name
and password of an Avid iNEWS account, an Interplay Production account, or both. These
credentials provide you with the appropriate access and rights to the iNEWS and Interplay
Production databases, and enable you to supply only the Interplay Central user name and
password at future sign-ins.
To sign in to Interplay Central:
1. Open a supported browser and type the URL of your Interplay Common Services server.
The URL is the computer name of the server.
2. At the sign-in screen, type your user name and password.
3. Click Sign In, or press Enter (Windows) or Return (Macintosh).
After a few moments, the Interplay Central application opens and displays the last layout
that you used.
When you sign in to Interplay Central, you are automatically signed in to your iNEWS newsroom
n
computer system, your Interplay Production system, or both. If, however, the security settings for
one of these integrated systems is inaccurate, you might see a warning message that states that
the application is unable to authorize the sign-in name or password. If you receive this message,
click the link provided and verify your security settings.
12
4. (Optional) If the layout you want is not displayed, select the one you want from the Layout
selector.
Left: Sign Out button. Right: Layout selector.
To sign out:
tClick Sign Out in the menu bar.
Configuring System Settings
The Interplay Central administrator needs to specify configuration information before users can
use Interplay Central. You specify these settings in the System Settings layout, which is only
available to administrators. The System Settings layout includes a Settings pane, in which you
select the group of settings, and the Details pane, in which you specify the settings.
Configuring System Settings
To configure Interplay Central system settings:
1. Sign in to Interplay Central as an administrator.
2. Select System Settings from the Layout selector.
The System Settings layout opens.
3. In the Settings pane select a settings group, for example, General.
The Details pane displays the settings in that group.
13
Configuring System Settings
4. In the Details pane, specify one or more settings, as described in the table at the end of this
procedure.
5. Click Apply to save your new settings or click Revert to replace changed information with
the previously saved settings.
The following table describes the settings in each group.
Settings GroupSettingDescription
GeneralSearch Pane: Maximum NumberThe maximum number of items listed in a pane.
To view more items, click the Show More
Results button. The range is 5 to 1000 items.
iNEWSiNEWS Server: HostnameThe computer name of the server that hosts the
iNEWS database. If the computer name
includes a suffix such as -a, do not include it.
Not including the suffix allows for load
balancing and failover.
Pagination: Maximum NumberThe maximum number of items listed in the
Queue/Story pane or the Project/Story pane. To
view more items beyond the number displayed,
click the Show More Results button. The range
is 5 to 255 items.
Interplay ProductionInterplay Production Server: HostnameThe computer name or the IP address of the
server that hosts the Interplay Production
database.
Interplay Central Distribution Service:
Service URL
14
A secure URL for the server that hosts the
Interplay Central Distribution Service (ICDS),
which is used for send-to-playback operations.
Provide the URL in the following format,
including the port number:
https://hostname:port. For example,
https://localhost:8443. You can use an IP
address instead of a hostname.
If your Interplay workgroup is configured for
multiple ICDS servers, specify the multiple
URLs separated by a comma and a space. The
first server listed is the active ICDS server.
Multiple ICDS servers provide a failover
capability. See “Failover for Multiple ICDS
Servers” on page 20.
Configuring for Send to Playback
Settings GroupSettingDescription
Location for Script Sequences: PathA path for a folder in the Interplay Production
database to store the sequences created as part
of an iNEWS script. Select whether you want
sub-folders created by Queue name, Date, or
Story name.
Assets Pane: Maximum NumberThe maximum number of items listed in a pane.
To view more items, click the Show More
Results button. The range is 5 to 1000 items.
Modules(Reference only)Modules used in Interplay Central showing
name, version, location, state, fragment.
Playback ServiceInterplay Workgroup Properties
ISIS Settings
PlayerServer: HostnameSettings for the Interplay Common Playback
User Name and Password
Send to PlaybackSend to Playback ProfilesSee “Creating or Editing a Send-to-Playback
Settings for the Interplay Common Playback
Service. See the Avid Interplay Common Services Installation and Configuration Guide.
Service. For more information, see the Avid
Interplay Common Services Installation and
Configuration Guide.
Profile” on page 22.
Configuring for Send to Playback
You can transfer a sequence to a playback device or playout server for viewing or broadcast. This
process is called send to playback, or STP. Users can also send to playback a sequence stored in
an Interplay Production database.
The following topics describe administrator tasks for sending a sequence to a playback device:
•“Understanding the Send-to-Playback Components and Process” on page 16
•“Creating or Editing a Send-to-Playback Profile” on page 22
•“Send-to-Playback Profile Examples” on page 26
The following topic provides troubleshooting information:
•“Troubleshooting Send to Playback Problems” on page 67
For information about how users send to playback, see the “Sending to Playback” chapter in the
Avid Interplay Central User’s Guide.
15
Configuring for Send to Playback
Understanding the Send-to-Playback Components and Process
An Interplay Central system and an Interplay Production system are required for the
send-to-playback process.
Required Components
Make sure the following components are correctly installed and configured:
•Interplay Central
-Interplay Central Middleware Service
-Interplay Central Common Playback Service
-Interplay Central Distribution Service (ICDS). The ICDS coordinates and monitors
send-to-playback and mixdown operations. It determines if there is any preprocessing
required. If it determines an audio mixdown is required, it submits a Transcode
Mixdown request. If Long GOP media is required, it submits an STP Encode request.
You can configure your workgroup for more than one ICDS>
The Interplay Central Distribution Service communicates with other Interplay Media Services,
n
but it is not an Interplay Media Service itself.
For information about installing and configuring these components, see the Avid Interplay
Common Services Installation and Configuration Guide.
•Interplay Production
-Interplay Media Services Engine. This component serves as a broker for all Media
Services. The Interplay Transcode service and the STP Encode service are used for
Interplay Central send-to-playback operations.
For installation and configuration information for the Media Services Engine and Media
Services, see the Avid Media Services Setup and User’s Guide.
-Interplay Transcode service. This service mixes down audio for script sequences and
checks the sequence in to the Interplay Engine. No video mixdown is required when
sending a script sequence to a playback device.
-STP Encode service. This service exports and encodes Long GOP media, then passes
the media to the Transfer Engine for a send-to-playback operation. The STP Encode
service supports various XDCAM media formats.
-Interplay Engine. This component manages the Interplay database. Sequences that are
sent to playback are checked into the Send to Playback folder in the Interplay database.
-Media Indexer. This component is used to store information of all available resolutions
for an Interplay asset. It enables relinking of a clip to a particular resolution (Dynamic
Relink).
16
Configuring for Send to Playback
-Avid System Framework (ASF). This component is used for various Interplay
interactions. For send-to-playback, it identifies the high-availability group (HAG) that
includes the Media Indexer used for relinking.
-Interplay Transfer Engine. This component sends the sequence to the playout device. If
you are sending to an Avid AirSpeed or Avid AirSpeed Multi Stream server, you do not
need a separate Interplay Transfer Engine, because it is included as a component of the
AirSpeed Multi Stream server. For installation and configuration information, see the
Avid Interplay Transfer Setup and User’s Guide.
•Playback Servers
-AirSpeed Multi Stream. A playback server that can handle different formats, including
HD media. It includes a Transfer Manager as an installable component.
-AirSpeed (Classic). A playback server that can handle different formats but only one at
a time.
-Other playback servers, for example, Omneon or K2.
For more information, see the following topics:
•“Send-To-Playback Workflow: I-Frame Sequences” on page 18
•“Send-To-Playback Workflow: Long GOP Sequences” on page 19
•“Sending a Mixed-Resolution Long GOP Sequence to a Playback Device” on page 20
•“Failover for Multiple ICDS Servers” on page 20
17
Send-To-Playback Workflow: I-Frame Sequences
Interplay
Central
Client (Browser)
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ISIS Shared
Storage
Media Indexer
Interplay Central
Middleware
Service
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Media Services
Engine
Playback
Server
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Interplay
Transcode
t
Interplay Central
Distribution
Service
wru
Interplay
Transfer
The following illustration shows a typical send-to-playback workflow for I-frame (non-Long
GOP) sequences.
1. The user starts an STP process in Interplay Central.
2. The Interplay Central Middleware Service checks media status with through Media Indexer.
3. The Interplay Central Middleware Service creates an STP job and sends it to the Interplay
Central Distribution Service (ICDS). ICDS performs an analysis of the sequence to
determine if it needs an audio mixdown, a video mixdown, or both.
Configuring for Send to Playback
4. The ICDS uses MI to dynamically relink the sequence to media in the target resolution.
5. The ICDS sends a request for any required mixdowns to the Media Services Engine, which
then sends the jobs to the Interplay Transcode provider.
6. Interplay Transcode performs the mixdowns and saves the media on the Avid ISIS system.
7. ICDS initiates a transfer to the playback server, through Interplay Transfer.
8. Interplay Transfer transfers the sequence to the playback server.
18
Send-To-Playback Workflow: Long GOP Sequences
Interplay
Central
Client (Browser)
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ISIS Shared
Storage
Media Indexer
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Media Services
Engine
Playback
Server
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Interplay
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Interplay Central
Distribution
Service
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Interplay
Transfer
STP
Encode
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1)
Interplay Central
Middleware
Service
The following illustration shows a typical send-to-playback workflow for a Long GOP sequence.
1. The user starts an STP process in Interplay Central.
2. The Interplay Central Middleware Service checks media status with through Media Indexer.
3. The Interplay Central Middleware Service creates an STP job and sends it to the Interplay
Central Distribution Service (ICDS). ICDS performs an analysis of the sequence to
determine if it needs mixdown or Long GOP encoding.
Configuring for Send to Playback
-If an audio mixdown or video mixdown is needed, the ICDS will send a Transcode
mixdown job to the Media Services Engine, which sends the job to the Interplay
Transcode provider.
-If no transcoding is required, the ICDS will send an STP Encode job to the Media
Services Engine, which sends the job to the STP Encode provider.
4. The ICDS uses ASF and MI to dynamically relink the sequence to media in the target
resolution.
5. The ICDS sends a request for any required mixdowns to the Media Services Engine, which
then sends the jobs to the Interplay Transcode provider.
After sending the Transcode jobs, the ICDS periodically checks the Media Services Engine
to determine when to send the encoding job to the STP Encode provider.
6. Interplay Transcode performs the required jobs and saves the media on the Avid ISIS
system.
7. When the transcode jobs are complete, ICDS sends an encoding job to the STP Encode
provider.
19
Configuring for Send to Playback
8. STP Encode creates Long GOP OP1a media, stores it on the ISIS system, and initiates a
transfer to the playout server, through Interplay Transfer.
9. Interplay Transfer transfers the sequence to the playback server.
Sending a Mixed-Resolution Long GOP Sequence to a Playback Device
In most cases, all media used in the sequence must be available in the target resolution to start an
STP operation.
However, when you select a Long GOP resolution as a target resolution, you can mix media of
different resolutions if the frame rates match. For example, if the target resolution is
XDCAM-HD 1080i, you can include both XDCAM 1080i clips and DV25 411 NTSC clips in
the same sequence. Both use an actual frame rate of 29.97 fps.
The DV25 clips do not need to be transcoded to XDCAM 1080i before the STP operation begins.
For Long GOP sequences, any necessary transcoding takes place during the STP operation.
For more information, see “Sending a Mixed-Resolution Long GOP Sequence to a Playback
Device” in the Avid Interplay Central User’s Guide.
Failover for Multiple ICDS Servers
You can configure your Interplay Production workgroup for multiple Interplay Central
Distribution Service (ICDS) servers. Multiple ICDS servers provide a high-availability
configuration and failover capability. For installation and configuration information, see the Avid Interplay Common Services Installation and Configuration Guide and “Configuring System
Settings” on page 13.
The Interplay Central Middleware Service (ICMS) keeps an ordered list of the available ICDS
servers to be used for send to playback (STP). The active server is determined by the order in
which it is listed in the Interplay Production settings (see “Configuring System Settings” on
page 13). Initially, the first server listed is the active server. Each time you send an STP job, the
ICMS checks if the currently active server is available. If not, the next available server in the list
is made the active server. If none of the listed servers are available, the job will fail.
20
Configuring for Send to Playback
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Example
The following example shows servers ICDS Server A, ICDS Server B, and ICDS Server C
configured for ICDS high availability.
1. Server A is listed first, so it is initially the
active server.
2. Server A stops responding, so all new jobs
go to Server B.
3. Server A comes back up, but jobs
continue to go to Server B.
4. Server B stops responding, so all new jobs
go to Server C.
5. Server C stops responding, so all new jobs
go to Server A.
6. Server A stops responding, Server B is
not responding, so all new jobs go to
Server C
Configuration Changes
If you change the servers listed in the System Settings, and the currently active ICDS server is in
the new list, the order in which availability is checked on failover begins with the currently active
server, no matter where it is located on the list.
Example 1:
1. Servers A, B and C were initially configured for ICDS high availability.
2. Server B is the currently the active ICDS.
3. You reconfigure the settings list to use servers D, B and E.
a.Server B remains the active server (not D).
b.The sequence for testing on failover is B > E > D.
21
Example 2:
1. Servers A, B and C were initially configured for ICDS high availability.
2. Server B is the currently the active ICDS.
3. You reconfigure the settings list to use servers D, E, and F.
a.Server B will no longer be active because it is not on the list.
b.The sequence for testing on failover is now D> E > F.
Creating or Editing a Send-to-Playback Profile
A send-to-playback operation requires a profile, which an Interplay Central administrator creates
in the Send to Playback settings Details pane.
The values displayed in some fields are retrieved from the Interplay Production system. Make
sure the send-to-playback configuration in Interplay Production is done correctly before creating
profiles in Interplay Central.
The following procedure provides general steps in creating or editing a send-to-playback profile.
For more information, see “Send-to-Playback Profile Examples” on page 26.
Configuring for Send to Playback
The first time you sign in, information might not be available to create a profile. In this case, sign
n
out and sign in again to Interplay Central. Interplay Central can then get the send-to-playback
information from the Interplay Production engine, and you can create a send-to-playback profile.
To create or edit a send-to-playback profile:
1. Sign in to Interplay Central as an Administrator.
2. Select System Settings from the Layouts list.
The Settings pane and Details pane open.
3. In the Settings tab, select Send to Playback.
The top part of the Details pane lists the send-to-playback profiles, and the bottom part lists
the profile details.
22
Configuring for Send to Playback
c
If the menus do not display any values, the connection to Interplay Production might not
be working. Try signing out and signing back in, or check the configuration between
Interplay Central and Interplay Production. For more information, see the Avid Interplay Common Services Installation and Configuration Guide.
4. Do one of the following:
tTo create a new profile, click the + (plus) button in the Send to Playback Profiles
section.
A profile named “New Profile” is created in the Send to Playback Profiles section.
tTo edit an existing profile, select the profile in the Send to Playback Profiles section.
5. In the Details tab, specify the required settings, as described in the table at the end of this
procedure.
6. Click Apply to save the profile. If you are editing a file, click Revert to return to the original
settings.
23
Configuring for Send to Playback
The following table describes the settings in each group.
Send to Playback Setting Description
NameA name for the profile. Choose a meaningful, descriptive name because
this name is displayed to users.
Individual Device or StudioSpecifies if the profile applies to a single playout server or to an
AirSpeed Studio.
If you select Individual Device, the following fields are displayed:
•Servers. Select the Transfer Engine server for the profile. This list
includes all Interplay Transfer Engines, AirSpeed Transfer Engines,
and AirSpeed Multi Stream Transfer Engines in the Interplay
Production workgroup. See “Selecting a Transfer Server” on
page 26.
•Playback Device. Select the playback device for the profile. This list
includes device profiles created on an Interplay Transfer Engine as
well as individually named AirSpeed and AirSpeed Multi Stream
servers. This list can also include individual devices in an AirSpeed
Studio if the following option is selected in the Interplay Transfer
Settings view in the Interplay Administrator: “Show individual
studio hosts in Send to Playback choices.”
If you select an AirSpeed Multi Stream server, you have a choice of
a playback device with the name of the server and a playback device
with the name of the server followed by -HD. Use the HD device for
XDCAM-HD Long GOP media only. See “Selecting a Playback
Device” on page 27.
If you select Studio, the following fields are displayed:
•Studio. Select the AirSpeed Studio group for the profile. This list
displays the AirSpeed Studio groups in the Interplay workgroup.
•Playback Device. Select the playback device for the profile. You
have a choice of a playback device with the name of the server and a
playback device with the name of the server followed by -HD. Use
the HD device for XDCAM-HD Long GOP media only.
24
Configuring for Send to Playback
Send to Playback Setting Description
Video OptionsLong GOP: Select Long GOP if this profile will be used to transfer Long
GOP media (for example, XDCAM HD). Long GOP media is
transferred through the STP Encode service.
AirSpeed: Select AirSpeed if this profile will be used to transfer to an
Avid AirSpeed or AirSpeed Multi Stream server.
Accelerated STP: If you select both Long GOP and AirSpeed, the
Accelerated STP option is activated. Select this option if this profile will
be used with an AirSpeed Multi Stream server version 1.7 or later. This
feature allows an AirSpeed Multi Stream user to play media while it is
being transferred.
Video Target ResolutionSelect the resolution for the sequence that you want to send to the
playback device. This list includes video resolutions that are supported
in the Interplay Production workgroup.
If you select Long GOP as a video option and a Long GOP (XD CAM)
resolution, the Interplay Central Distribution Service uses the Interplay
Dynamic Relink technology to link to media in a similar resolution
(closest match) if media is not available in the target resolution.
If you do not select Long GOP as a video option, and media is not
available in a target resolution, the send-to-playback operation fails with
an error message.
In both cases, audio is linked to a similar resolution (closest match).
Video Frame RateSelect a frame rate that matches the selected video target resolution.
Some resolutions specify a frame rate and others do not. The frame rate
is also a more exact value. For example, for XDCAM-HD 50 mbps
1080i 60, select 59.94.
Audio Target Sample Rate48 kHz (this is the only choice)
The audio target format is always PCM
Audio Target Bit DepthSelect 16 bit or 24 bit.
Audio Target Mixdown ModeSelect Stereo or Direct Out. The maximum number of audio tracks
supported for send to playback is 16.
Interplay ISIS WorkspaceSelect a workspace for storing media that results from an audio
mixdown or an STP Encode operation.
To delete a profile, select the profile you want to delete and click the minus (-) button in the Send
to Playback Profiles section.
25
For information about performing a send-to-playback operation, see the Interplay Central User’s
Guide.
Send-to-Playback Profile Examples
The following examples of send-to-playback profiles show settings for different resolutions and
different playback servers.
Selecting a Transfer Server
When you select a server in an STP profile, the Servers list includes all Interplay Transfer
Engines, AirSpeed Transfer Engines, and AirSpeed Multi Stream Transfer Engines that are
specified in the Interplay Production workgroup. The following illustration shows the Servers list
and the corresponding Interplay Transfer Settings in the Interplay Administrator.
Configuring for Send to Playback
Individual AirSpeed Multi Stream servers in a studio are listed because the option “Show
individual studio hosts in Send to Playback choices” is selected in the Interplay Transfer Settings
in the Interplay Administrator.
26
Configuring for Send to Playback
Selecting a Playback Device
When you select a playback device in an STP profile, the Playback Device list includes the
playback devices that are associated with the Interplay Transfer server you selected.
•For AirSpeed servers, there is only one selection that matches the server name.
•For AirSpeed Multi Stream servers, there might be two types of selections:
-One selection that matches the server name. Select this playback device for all
resolutions except for XDCAM-HD Long GOP media.
-One selection that adds -HD to the server name. The -HD suffix indicates that the
AirSpeed Multi Stream server is equipped with an HD board. Select this playback
device for XDCAM-HD Long GOP media.
•For Interplay Transfer Engine servers, the list includes all devices that have been configured
for the selected Interplay Transfer Engine server. The following illustration shows the
Playback Device list for an Interplay Transfer Engines server and the corresponding list in
the Interplay Transfer Engine Configuration window.
27
Configuring for Send to Playback
XDCAM-HD on AirSpeed Multi Stream
This profile, named AMS1-XDCAM1080i60_50mb, specifies settings for an AirSpeed Multi
Stream server that supports XDCAM-HD media.
Note the following:
•Servers: Airspeed Multi Stream includes a Transfer Engine, so A51-WG1-AMS1 is the
computer name for the AMS server.
•Playback Device: Because this profile supports XDCAM-HD Long GOP media, the
playback device name includes the -HD suffix.
28
Configuring for Send to Playback
•Long GOP and AirSpeed must be selected for this profile. With these options selected
Accelerated STP (Send to Playback) becomes available, and can be used in this case because
the AirSpeed MultiStream server is version 1.7 or later.
•The remaining media options specifically describe the target video and audio resolutions.
The Mixdown Mode is set for Stereo, and the specified ISIS workspace will hold the
mixed-down media.
XDCAM-HD on AirSpeed Multi Stream Studio
The following profile, named AMS_studio, is similar to the previous profile but is configured for
an AirSpeed Multi Stream Studio.
29
Configuring for Send to Playback
Note the following:
•Studio: The Studio option is selected and the Servers list is replaced by the Studio list.
A51-WG1-AMS[3] is the computer name for the AirSpeed Multi Stream Studio group.
•Playback Device: Because this profile supports XDCAM-HD Long GOP media, the
playback device name includes the -HD suffix.
•Long GOP and AirSpeed must be selected for this profile. With these options selected
Accelerated STP (Send to Playback) becomes available, and can be used in this case because
the AirSpeed MultiStream server is version 1.7 or later.
•The remaining media options specifically describe the target video and audio resolutions.
The Mixdown Mode is set for Direct Out, and the specified ISIS workspace will hold the
mixed-down media.
30
Configuring for Send to Playback
SD on AirSpeed Multi Stream
The following profile, named AMS2, specifies settings for an AirSpeed Multi Stream server that
supports DV 25 SD media.
Note the following:
•Servers: A51-WG1-AMS2 is the computer name for this AirSpeed Multi Stream server.
•Playback Device: Because this profile supports SD media, the playback device name
matches the server name and does not include the -HD suffix.
•AirSpeed must be selected for this profile.
•The remaining media options specifically describe the target video and audio resolutions.
The Mixdown Mode is set for Stereo, and the specified ISIS workspace will hold the
mixed-down media.
31
Configuring for Send to Playback
Generic FTP Profile
The following profile, named Omneon, specifies settings for a third-party server configured for
Generic FTP settings through an Interplay Transfer Engine server.
Note the following:
•Servers: A51-WG1-TM2 is the computer name for the Interplay Transfer Engine server.
•Playback Device: a51-wg1-tm2:6534/OMN_SD is the third-party server configured through
the Interplay Transfer Engine.
•The remaining media options specifically describe the target video and audio resolutions.
The Mixdown Mode is set for Stereo, and the specified ISIS workspace will hold the
mixed-down media.
32
Configuring Settings in the Interplay Production Administrator
Configuring Settings in the Interplay Production
Administrator
The Interplay Production Administrator application includes settings that apply to Interplay
Central. The initial configuration of these settings is described in the Avid Interplay Common Services Installation and Configuration Guide. After the initial configuration, you might want to
modify these settings.
To check or modify Application Database settings in the Interplay Administrator:
1. Start the Interplay Administration application and log in to the server for the appropriate
Interplay Production workgroup.
2. In the Editing Settings section of the Interplay Administrator window, click the Application
Database Settings icon.
3. Click the Editing Settings tab and select the desired settings.
4. Click Apply.
The following table describes settings that are applicable to Interplay Central.
SectionSettingDescription
Audio PatchingNatural SoundWhat you choose in the Audio Patching section determines how
many channels are shown (for NAT or SOT) in the context menu
options for audio when a user right-clicks on a clip in the
Sequence Timeline.
This setting is the channel count for natural sound. Options
include: 1-Channel or 2-Channel.
Sound on TapeThis setting is the channel count for sound on tape. Options
include: 1-Channel or 2-Channel.
Audio - Track
labels
Natural Sound
label
Sound on Tape
label
Voice Over labelThis setting determines the wording or character(s) used as a
This setting determines the wording or character(s) used as a
label for the natural sound track control in the Audio pane as
well as the header for the natural sound column in the Script
Editor’s Sequence Timeline. By default, NAT is used.
This setting determines the wording or character(s) used as a
label for the sound on tape track control in the Audio pane as
well as the header for the sound on tape column in the Script
Editor’s Sequence Timeline. By default, SOT is used.
label for the voice-over track control in the Audio pane as well as
the header for the voice-over column in the Script Editor’s
Sequence Timeline. By default, VO is used.
33
Configuring Settings in the Interplay Production Administrator
SectionSettingDescription
Audio - Source
audio patching
Audio - Storyline
audio patching
Audio - General
settings
Natural Sound
tracks 1 & 2
Sound on Tape
tracks 1 & 2
These settings determine which two tracks are used for natural
sound from the source media.
These settings determine which two tracks are used for sound on
tape from the source media.
Voice Over trackThis setting determines which track is used for voice-over audio
from the source media.
Natural Sound
tracks 1 & 2
These settings determine which two tracks are used for natural
sound on the output sequence. Each track for natural sound and
sound on tape must be unique. For instance, do not set the first
track for natural sound to A1 if the first track for sound on tape is
already set to A1.
Sound on Tape
tracks 1 & 2
These settings determine which two tracks are used for sound on
tape on the output sequence. Each track for natural sound and
sound on tape must be unique. For instance, do not set the first
track for sound on tape to A1 if the first track for natural sound is
already set to A1.
Voice Over trackThis settings determines which track is used for voice-over audio
on the output sequence.
Media Creation
workspace
This is the name of the location on ISIS where Interplay Central
creates voice-over files.
Sample bit depthSet this to 16 for Interplay Central.
Ducking [-db]When audio must be ducked because of overlapping tracks, this
Dynamic RelinkDynamic Relink
Enabled
Audio EffectsDissolve Duration
[frames]
Center-Panned
Sound on Tape
and Voice Over
setting (in decibels) is what determines the reduction in audio
level.
This setting is not configured for Interplay Central in this
location in the Interplay Administration application. Instead, this
setting is configured in the Playback Service group of the
Interplay Central System Settings layout.
Brief dissolves between audio tracks are used to make audio
edits sound smooth. Set this to the number of frames you want
dissolves between audio edits to last.
This setting is not used for Interplay Central.
34
2Interplay Central User Management
The following topics provide information about managing Interplay Central users and groups:
•Opening the Users Layout
•The Users Layout
•Understanding Users and Groups
•Available Layouts: Administrators and Users
•Managing Users and Groups
•Creating, Deleting, and Assigning Roles
•Displaying Information in the Details Pane
•Searching for Users or Groups
Opening the Users Layout
The Users layout is a layout that an Interplay Central administrator uses to import, create, and
manage users and groups.
To open the Users layout:
1. Sign in to Interplay Central as an administrator and select Users from the Layout selector.
The Layout selector shows the name of the current layout. The list shows the role for the
signed-in user, along with the layouts that role can access. In the following illustration, the
signed-in user is assigned the Administrator role and has five layouts available.
The Users Layout
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The Users layout consists of four major panes: User Tree, Roles, Details, and Search. The
following illustration identifies these panes and other controls. In this illustration, the group
Journalists is selected and the Details pane shows information about the group.
The Users Layout
1Menu bar4 Search pane
2User Tree pane5 Layout selector
3Roles pane6 Details pane
You can adjust the size and location of the panes in the same way as you do in other Interplay
Central layouts. For more information, see the Interplay Central User’s Guide or the Interplay
Central Help.
The following sections describe areas of the Users layout.
Menu Bar
The Users layout includes the same Menu bar as other Interplay Central layouts. The contents of
the Panes menu depends on the current layout.
36
The Users Layout
w
e
r
t
q
User Tree Pane
The User Tree pane displays the contents of the user database in a hierarchical arrangement of
groups and users. Each entry in the hierarchy is represented by an icon, as shown in the
following illustration.
1User Tree toolbar4 Group
2Top-level group (Users)5 Pane Menu button
3User (default Administrator)
The User Tree pane includes a menu that you open by clicking the Pane Menu button. The menu
items depend on the selected entry in the user tree, as listed in the following table.
Selected Entry in the User Tree:
Top-Level Group GroupUser
RefreshRefreshRefresh
Create UserCreate UserCreate User
Create GroupCreate GroupCreate Group
Remove from Group (child groups only)Remove from Group
Expand AllExpand All
Collapse AllCollapse All
Delete (except for Administrators, Import,
and Unassigned)
Import UsersImport UsersImport Users
HelpHelpHelp
37
Delete
Understanding Users and Groups
Roles Pane
The Roles pane lists the default roles and any roles you created. For more information, see
“Creating, Deleting, and Assigning Roles” on page 57.
Search Pane
The Search pane lets you enter criteria to search the user database for users and groups. For more
information, see “Searching for Users or Groups” on page 64.
Layout Selector
The Layout selector includes the same options as other Interplay Central layouts, but only
administrators have access to the Systems Settings and Users layouts. For more information, see
“Available Layouts: Administrators and Users” on page 40.
Details Pane
The Details pane displays information about the group or user you double-click in the user tree.
If you double-click the top-level group (Users), the pane lets you specify information about the
selected Authentication Providers. For more information, see “Importing Users” on page 41.
Understanding Users and Groups
Users and groups are the basic entities that you manage in Interplay Central. The following are
concepts about users and groups that you should understand:
•Interplay Central User Management is a service that provides the ability to do the following:
-Create users and groups
-Manage users and groups
-Authenticate users across iNEWS and Interplay Production
-Manage which Interplay Central licenses a user has access to
Interplay Central User Management is one of the Interplay Common Services that runs on
the Interplay Common Services server.
•A user is an entity that represents a real-world user. Users are authenticated through the
Interplay Central User Management Service.
•A group is an entity that represents a collection of users. For example, the group named
Administrators is a collection of users that have administrator privileges. The Administrators
group and the Administrator user are created by default. For more information, see
“Creating a New Group or Editing Group Details” on page 49.
38
Understanding Users and Groups
A
B
C
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A
B
C
X
qq
•A user is a member of a group. The group to which the user belongs is referred to as the
parent group. A new user is created as a member of the top-level group (Users) and can be
assigned to one or more groups. For more information, see “Creating a New User or Editing
User Details” on page 47.
•A group can be a member of another group. The group to which the group belongs is
referred to as the parent group.
•A user can be a member of more than one group, and a group can be a member of more than
one group. Users and groups are considered members only of their immediate parent groups.
The following illustration shows the relationships that are allowed.
1 User X is a member of Groups A and B.
2 Group C is a member of Groups A and B.
A user or a group can be a member of more than one group in a single subtree. In the
following illustration, user X can be a member of both group B and group C.
1 User X can be a member of both Group C and Group B.
39
Available Layouts: Administrators and Users
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A
B
C
Relationships are hierarchical. Cyclical relationships, as in the following illustration, are not
permitted.
1 Group C is a member of Group A.
2 Group A is a member of Group B.
3 Group B cannot be a member of Group C.
•If a user or a group is removed from all parent groups, the user or group is moved to the
Unassigned group. For more information, see “Understanding the Unassigned Group” on
page 55.
•Users and groups have properties. Properties are defined fields that describe a user or a
group. Only the values of properties can be changed. Examples of properties are group
name, user first name and last name, and description.
Available Layouts: Administrators and Users
Which layouts are available in Interplay Central depends on the group to which a user belongs.
•Administrators group: A user in the Administrators group can access the System Settings
and Users layouts and perform administrative actions that are available in the layouts. An
Administrator can also access any other layout.
•Other groups: A user in a group other than the Administrators group can access only the
Basic, Logging, and Video layouts.
The following tables lists the available layouts:
LayoutAvailable To...
BasicAll users based on configuration
LoggingAll users based on configuration
System SettingsAdministrators only
UsersAdministrators only
VideoAll users based on configuration
40
An administrator assigns license type and available layouts to a role. For more information, see
“Creating and Deleting Roles” on page 59. For more information on license types and how to
install them, see the Avid Interplay Common Services Installation and Configuration Guide.
Managing Users and Groups
Interplay Central requires its own database of users. You can import users from a Windows
domain, individually create users, or both.
The Interplay Central user database is independent of the Interplay Production user database and
the Avid iNEWS user database. However, the Interplay Central database, through the Interplay
Central User Management Service, serves as a password manager that authenticates the Interplay
Central user against the Interplay Production and iNEWS user databases.
When a user first signs in to Interplay Central, the user needs to accept or change the displayed
credentials to access the iNEWS database or the Interplay Production database or both. For more
information, see “Signing In to Interplay Central” on page 12.
The following topics describe tasks for managing users and groups:
•“Importing Users” on page 41
Managing Users and Groups
•“Creating a New User or Editing User Details” on page 47
•“Creating a New Group or Editing Group Details” on page 49
•“Adding a User to a Group” on page 50
•“Removing a User from a Group” on page 50
•“Removing Groups from Groups” on page 51
•“Adding or Removing Group Membership Through Selection in a Window” on page 52
•“Understanding the Unassigned Group” on page 55
•“Deleting Users and Groups” on page 55
•“Changing Passwords” on page 56
Importing Users
If you enable Windows Domain authentication, you can import groups from a Windows domain.
This authentication uses the LDAP protocol. Users imported from a Windows domain can use
their Windows domain user names and passwords to sign in to Interplay Central. Importing users
is a two part process:
•Supply information about the authentication provider.
•Perform the actual import.
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Managing Users and Groups
c
During the import process authentication requests cannot be handled. Currently signed-in
users might not be able to complete their work. Other users will not be able to sign in. You
should inform active users that the system will not be available.
Interplay Central does not support importing of single users. To facilitate administration, Avid
recommends that you align the Interplay Central group structure with the Active Directory group
structure.
New users added to the Windows domain are not continually imported to the Interplay Central
user database. To add new users, you need to perform another import.
Users deleted from the Windows domain are not automatically deleted from the Interplay Central
user database and they are not deleted if you perform another import. A user deleted from the
Windows domain cannot be authenticated and thus will not be able to sign in. If you want to
delete that user’s account, you need to delete the account manually.
An organization might have an Active Directory that includes several domains. Interplay Central
allows user authentication from multiple sub-domains. In this case, set the common root of the
domain instead of the Base DN of a specific domain. Interplay Central User Management will
then authenticate against the overall directory, allowing users from all imported domains to log
in.
To supply information about an authentication provider:
1. Sign in to Interplay Central as an administrator and select Users from the Layout selector.
2. In the user tree, double-click the top-level group Users.
3. In the Authentication Providers section of the Details pane, select the option Windows
Domain Authentication.
42
Managing Users and Groups
4. In the Server section, supply the following information:
-(Optional) If the Active Directory uses Secure Sockets Layer (SSL) technology, select
Use SSL Connection.
-Type the hostname of the Windows domain server on which the user database is stored.
-Type the port for the domain server. The default port is 389. For an SSL connection, the
default port is 636.
-Type the Base DN (root location) where the import of the user tree should be started.
When you begin the import procedure, the user tree is displayed and you can select the
subgroups you want to import.
How you type the Base DN depends on how your Active Directory is configured and
which domains you want to authenticate from. If you want to authenticate from multiple
sub-domains, set the common root of the sub-domains instead of the Base DN of a
specific domain.
For example, the common root of an Active Directory with multiple domains could be
named “company.com” and could be divided into the domain components
DC=company and DC=com. Type these entries separated by a comma, but no space:
DC=company,DC=com
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Managing Users and Groups
For a specific sub-domain, you might type:
DC=company,DC=division,DC=com
5. In the Sign-In Credentials section, do one of the following:
-Select Use Anonymous Access. If you select this option, the User Name and Password
fields in this section are inactive and not required.
-Type the user name and password of a domain user who has access to the domain server.
How you type the user name depends on how your Active Directory is configured. For
example, you can specify the user “Administrator” in the group “Users” by typing the
following, separated by a comma, but no space:
CN=administrator,CN=Users
Your Active Directory can also be configured to use only a user name, for example:
administrator
By default the password is represented by asterisks. To display the password, click the
Show button.
6. Click Apply.
Clicking Apply saves the settings but does not import users.
To import users from a Windows domain:
1. Click the User Tree Pane Menu button and select Import Users.
The Import Users dialog box opens.
44
Managing Users and Groups
If you did not specify an authentication provider, the following message appears: “You have
no authentication providers configured.” Click the Go to Authentication Providers button to
display the Details pane and then complete the previous procedure.
2. Select whether you want to overwrite existing users that have the same user names.
In most cases, especially when reimporting, select “Do not overwrite existing users that have
the same names.” This option preserves any existing user settings.
3. Click the Load User Tree button.
A bar displays the progress while the user tree is loading. When the loading is complete, the
root of the user tree appears.
45
Managing Users and Groups
4. If necessary, click the triangle to expand a group and display subgroups. You can also use the
maximize icon to expand the pane. Select the groups that you want to import, and click
Import.
A message box displays the progress of the import.
-If the import process fails for any reason, such as a failure to connect to the Active
Directory server, a message box describes the problem and gives you an option to retry.
-If the import process is successful, a message box informs you how many users were
successfully imported and how many were not. Click OK.
The message box also displays users for which the import failed.
-If you selected “Do not overwrite existing users that have the same names,” existing
users will be listed as “Failed to import” because a user with the same name already
exists.
-If there is a problem with access restrictions, a message is displayed in the Import Users
dialog box. At the end of the import process, users who could not be imported due to
access restrictions are listed with the details “Insufficient access rights.” Check with the
Active Directory administrator to resolve the problem.
46
At the end of a successful import, the selected group is imported in the user tree, in the
folder named Users/Import/Microsoft/full_qualified_name. You can then assign imported
users to other groups.
Creating a New User or Editing User Details
You can create individual users instead of importing a group of users. You can assign a user to
one or more groups, including the Administrators group.
To create a new user:
1. Sign in to Interplay Central as an administrator and select Users from the Layout selector.
2. (Optional) In the user tree, select a group to which you want to add a new user.
You can also add a user to a group after you select Create User. If you do not add a user to a
group, the new user is added to the top-level Users group.
3. Click the Create User button or click the Pane Menu button and select Create User.
4. In the Details pane, type the properties for the new user.
User Name, Password, and Confirm Password are required fields and are marked by small
white stars. Other fields and settings are optional.
Managing Users and Groups
47
Managing Users and Groups
Note the following restrictions:
-Passwords are case-sensitive.
-Minimum length of user names and passwords: 1 character
-Maximum length of user names and passwords: 255 characters
-Passwords cannot consist of spaces only.
5. Select the options you want, such as “User must change password at next sign-in.”
6. (Optional) Add the new user to a group.
If you selected a group and then selected Create User, the group you selected is listed in the
Groups section. To add the user to another group, drag the group icon from the user tree to
the Groups section or click the Edit button (see “Adding or Removing Group Membership
Through Selection in a Window” on page 52).
If you do not assign a user to a group, the user is added to the top-level group (Users).
7. (Optional) Assign one or more roles to a user.
By default, a user inherits the role of the assigned group. This default role is not displayed
until you save the new user.
For more information, see “Creating, Deleting, and Assigning Roles” on page 57.
8. If you do not want to create the user, click Cancel.
This action clears the Details pane.
9. When you are satisfied with the information, click Save.
The user is added to the groups that you specified. If you did not specify a group, the user is
added to the top-level group (Users).
If you navigate away from the Details pane without clicking Cancel or Save, a message box
asks if you want to apply your changes. Click Yes to apply changes, click No to ignore the
changes, or click Cancel to go back to the details pane and make additional changes.
To edit user details:
1. In the user tree, double-click a user.
2. Change the properties, options, membership, or roles.
3. If you want to cancel your changes and return to the last set of saved information, click
Revert.
4. When you are satisfied with the information, click Apply.
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Creating a New Group or Editing Group Details
To create a new group:
1. Sign in to Interplay Central as an administrator and select Users from the Layout selector.
2. (Optional) In the user tree, select a group.
You can also add a group to a group after you click Create Group. If no items are selected in
the user tree, the new group will be added to the top-level Users group. If you select a user,
the new group will be created in the group that contains the selected user.
3. Click the Create Group button or click the Pane Menu button and select Create Group.
4. In the Details pane, type the properties for the new group.
Group Name is a required field (marked by a white star). Other fields are optional.
Managing Users and Groups
5. Add members to the new group by dragging users from the user tree to the Members section.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple users, or
Shift+click to select contiguous users.
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Managing Users and Groups
To remove a member from the group, click the Edit button, deselect the member, and close
the dialog box (see “Adding or Removing Group Membership Through Selection in a
Window” on page 52).
6. Assign one or more roles to the group.
By default, the group inherits the roles assigned to the parent group, unless the parent group
is the top-level Users group. The top-level group cannot be assigned a role.
By default, members of the group inherit the roles assigned to the group. For more
information, see “Creating, Deleting, and Assigning Roles” on page 57.
7. (Optional) If you want to make the group a member of another group, drag the new parent
group from the user tree to the Groups section. To remove the parent group, click the Edit
button, deselect the parent group, and close the dialog box (see “Adding or Removing Group
Membership Through Selection in a Window” on page 52).
8. If you want to clear and close the Details pane before creating the group, click Cancel.
9. When you are satisfied with the information, click Save.
To edit group details:
1. In the user tree, double-click a group.
2. Change the properties, membership, or roles.
3. If you want to cancel your changes and return to the last set of saved information, click
Revert.
4. When you are satisfied with the information, click Apply.
Adding a User to a Group
To add an existing user to a group, do one of the following:
tIn the user tree, double-click a user, drag the group to the Groups section of the Details pane,
and click Apply.
tIn the user tree, double-click a group, drag the user to the Members section of the Details
pane, and click Apply.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple users, or
Shift+click to select contiguous users.
Removing a User from a Group
If you remove a user from a group, and the user is not a member of any other groups, the user is
moved to the Unassigned group. You can reassign a user from the Unassigned group to another
group or to the top-level group (Users). For more information, see “Understanding the
Unassigned Group” on page 55.
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Managing Users and Groups
To remove a user from a group by using a menu command:
1. In the user tree or search results list, click the turn-down arrow to open the group from which
you want to remove the user.
2. Select the user you want to remove.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple users, or
Shift+click to select contiguous users.
3. Click the Pane Menu button and select Remove from Group.
To remove a user from a group by using the user’s details:
1. In the user tree or search results list, click the turn-down arrow to open the group from which
you want to remove the user.
2. Double-click the user you want to remove.
3. In the Groups section of the Details pane, select the group from which you want to delete the
user.
4. Click the Edit button in the upper left of the section, deselect the group, and click the close
button.
5. Click Apply.
To remove a user from a group by using the group’s details:
1. In the user tree or search results list, double-click the group from which you want to remove
the user.
2. In the Members section of the Details pane, select the user you want to remove from the
group.
3. Click the Edit button in the upper left of the section, deselect the user, and click the close
button.
4. Click Apply.
Removing Groups from Groups
If you remove a group from a group, and the group is not a member of any other groups, the
group is moved to the Unassigned group. You can reassign a group from the Unassigned group to
another group or to the top-level group (Users). For more information, see “Understanding the
Unassigned Group” on page 55.
To remove a group from a group by using a menu command:
1. In the user tree or search results list, click the turn-down arrow to open the group from which
you want to remove the group.
2. Select the group you want to remove.
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Managing Users and Groups
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple groups, or
Shift+click to select contiguous groups.
3. Click the Pane Menu button and select Remove from Group.
To remove a group from a group by using the group’s details:
1. In the user tree or search results list, double-click the group you want to remove.
2. In the Groups section of the Details pane, select the group from which you want to delete the
group.
3. Click the Edit button in the upper left of the section, deselect the group, and click the close
button.
4. Click Apply.
To remove a group from a group by using the parent group’s details:
1. In the user tree or search results list, double-click the group from which you want to remove
the group.
2. In the Members section of the Details pane, select the group you want to remove from the
group.
3. Click the Edit button in the upper left of the section, deselect the group, and click the close
button.
4. Click Apply.
Adding or Removing Group Membership Through Selection in a Window
The Details pane in the Users layout includes an Edit button in the Members and Groups
sections. Clicking the Edit button opens a window in which you can select or deselect users or
groups.
To add a user or a group to a group (“Members” section):
1. Select Users from the Layout selector.
2. In the user tree, double-click the group to which you want to add members.
3. In the Members section of the Details pane, click the Edit button.
The Add or Remove Users or Groups window opens.
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Managing Users and Groups
4. In the Add or Remove Users or Groups window, select the users or group you want to add to
the group by doing one of the following:
tOpen the Users folder or the Groups folder if necessary, and select the check box for the
user or group you want to add.
tIn the Search bar, type the name of the user or group you want to add. For each letter
that you type, the list or users and groups is reduced to names that contain those letters.
You might need to open the Users folder or the Groups folder to view the search results.
Then select the check box for the user or group you want to add.
5. Click the close button in the Add or Remove Users or Groups window.
The user or group is added to the Members list.
6. Click Apply to save your changes or click Revert to cancel your changes.
To remove users or groups from a group (“Members” section):
1. Select Users from the Layout selector.
2. In the user tree, double-click the group from which you want to remove members.
3. In the “Members” section of the Details pane, click the Edit button.
The Add or Remove Users or Groups window opens.
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Managing Users and Groups
4. Select the users or group you want to remove from the group by doing one of the following:
tOpen the Users folder or the Groups folder if necessary, and deselect the check box for
the user or group you want to remove.
tIn the Search bar, type the name of the user or group you want to remove. For each letter
that you type, the list or users and groups is reduced to names that contain those letters.
You might need to open the Users folder or the Groups folder to view the search results.
Then deselect the check box for the user or group you want to remove.
5. Click the close button in the Add or Remove Users or Groups window.
The user or group is removed from the “Members” list.
6. Click Apply to save your changes or click Revert to cancel your changes.
To add a user or a group to a group (“Groups” section):
1. Select Users from the Layout selector.
2. In the user tree, double-click the user or group you want to add to a group.
The Details pane displays information about the user or group.
3. In the Groups section of the Details pane, click the Edit button.
The Add or Remove Groups window opens.
4. Select the group to which you want to add the user or group by doing one of the following:
tOpen the Groups folder if necessary, and select the check box for the group to which
you want to add the user or group.
tIn the Search bar, type the name of the group to which you want to add the user or
group. For each letter that you type, the list of groups is reduced to names that contain
those letters. You might need to open the Groups folder to view the search results. Then
deselect the check box for the group to which you want to add the user or group.
5. Click the close button in the Add or Remove Groups window.
The user or group is added to the Groups list.
6. Click Apply to save your changes or click Revert to cancel your changes.
To remove a user or a group from a group (“Groups” section):
1. Select Users from the Layout selector.
2. In the user tree, double-click the user or group you want to remove from a group.
The Details pane displays information about the user or group.
3. In the Groups section of the Details pane, click the Edit button.
The Add or Remove Groups window opens.
54
4. Select the group from which you want to remove the user or group by doing one of the
following:
tOpen the Groups folder if necessary, and deselect the check box for the group from
which you want to remove the user or group.
tIn the Search bar, type the name of the group from which you want to remove the user or
group. For each letter that you type, the list of groups is reduced to names that contain
those letters. You might need to open the Groups folder to view the search results. Then
deselect the check box for the group from which you want to remove the user or group.
5. Click the close button in the Add or Remove Groups window.
The group is removed from the Groups list.
6. Click Apply to save your changes or click Revert to cancel your changes.
Understanding the Unassigned Group
A group labeled Unassigned is included by default as a member of the top-level group (Users).
The Unassigned group holds users and groups that have been removed from all other groups.
The Unassigned group is a system group and thus you cannot rename it, move it, delete it, or
make it a member of another group. You cannot manually add or remove users or groups. You
can reassign the users or groups in the same way that you assign users and groups to other
groups. (For more information, see “Creating a New User or Editing User Details” on page 47
and “Creating a New Group or Editing Group Details” on page 49.) After you reassign the users
or groups, they are removed from the Unassigned group.
Managing Users and Groups
If a group is moved to the Unassigned group, the group and its members are moved to the
Unassigned group. Members of this group can be members of other groups. In other words, only
the group is unassigned.
Deleting Users and Groups
When you delete a user or a group, the user or group is permanently deleted from all groups of
which it is a member. If you delete a user that was imported, the user can be reimported during
the next import sync operation.
If you delete a group, members of the group are not deleted. Members that belong to other
groups remain as members of the other groups. Members that are not members of other groups
are moved to the Unassigned group.
If you delete a group that contains one or more subgroups, the subgroups remain in the user tree.
A subgroup might remain as a member of a different group or, if the subgroup is not part of a
different group, it is moved to the Unassigned group.
55
Managing Users and Groups
If you imported users from a Windows domain, users deleted from the Windows domain are not
automatically deleted from the Interplay Central user database and they are not deleted if you
perform another import. You need to disable or delete the accounts manually.
To delete a user:
1. In the user tree or search list, select a user.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple users, or
Shift+click to select contiguous users.
2. Do one of the following:
tClick the Delete button.
tRight-click and select Delete.
tClick the Pane Menu button and select Delete.
If one user is selected in the user tree, and a different user is displayed in the Details pane, the
n
user selected in the user tree is deleted.
To delete a group:
1. In the user tree or search list, select a group.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple groups, or
Shift+click to select contiguous groups.
2. Do one of the following:
tClick the Delete button.
tRight-click and select Delete.
tClick the Pane Menu button and select Delete.
If one group is selected in the user tree, and a different group is displayed in the Details pane, the
n
group selected in the user tree is deleted.
Changing Passwords
To change a user’s password:
1. In the user tree or search list, double-click the user whose password you want to change.
2. In the Details pane, click Change Password.
3. In the Change Password dialog box, type the new password, and then type it again in the
Confirm Password text box.
Note the following restrictions:
-Passwords are case-sensitive.
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Creating, Deleting, and Assigning Roles
-Minimum length of passwords: 1 character
-Maximum length of passwords: 255 characters
-Passwords cannot contain only spaces.
4. Click OK.
Creating, Deleting, and Assigning Roles
The Users layout includes a pane labeled Roles.
In Interplay Central, a role is a set of features, privileges, and layouts that are assigned to a user
by an Interplay Central administrator. An administrator can create Interplay Central roles based
on roles within an organization.The following topics describe how to manage roles:
•“Roles and Licenses” on page 57
•“Creating and Deleting Roles” on page 59
•“Assigning Roles” on page 60
Roles and Licenses
Interplay Central includes three default roles, with assigned licenses and layouts:
RoleDefault License Layouts
AdministratorEdit MediaBasic, Logging, System Settings, Users, Video
JournalistEdit MediaBasic, Video
Media LoggerBrowse MediaLogging
When you create a role, you assign a license to that role. You do not assign a license to a specific
user. When you create or edit a role, you select one of the following license types:
•Browse Media. This license (also referred to as a Browse license) allows users to work in
either iNEWS or Interplay Production, but not both at the same time. Creation and editing of
stories, basic sequences, and markers is allowed. Creation and editing of advanced
sequences is not allowed.
•Edit Media. This license (also referred to as an Edit license or a Full license) allows users to
work in both iNEWS and Interplay Production at the same time. In addition to the
functionality allowed with the Browse Media license, creation and editing of advanced
sequences is allowed.
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Creating, Deleting, and Assigning Roles
The following table lists the differences between the two license types. If a feature is not listed, it
is available with either license.
FeatureBrowse Media License Edit Media License
Connect to iNEWSYesYes
Connect to Interplay ProductionYesYes
Connect to both iNEWS and Interplay
Production at the same time
Create and edit basic sequencesYesYes
Create and edit advanced sequencesNoYes
View sequence on iPadNoYes
NoYes
For information on installing licenses, see the Avid Interplay Common Services Installation and Configuration Guide.
How the Interplay Central Middleware Service Determines a License for a User
The Interplay Central Middleware Service assigns a user the highest license that is set for any of
the roles associated with the user. The service assigns only that single license. For example:
•The Media Logger role is associated with the Browse Media license
•The Journalist role is associated with the Edit Media license
•User A has the Media Logger role. The server assigns User A one Browse Media license.
•User B has both Media Logger role and Journalist role. The server assigns User B one Edit
Media license. User B also has the privileges of the Browse Media license but is not
assigned that license.
Using the Logging Layout with an Edit Media License
By default the Logging layout is assigned only to the Media Logger role. To make the Logging
layout available to users with an Edit Media license, do one of the following:
•Assign both the Media Logger role and the Journalist role to the user.
•Assign the Logging layout to the Journalist role.
•Change the license used by the Media Logger role to Edit Media.
•Create a new role that uses the Edit Media license and has all desired layouts assigned.
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Creating and Deleting Roles
The three default roles are Administrator, Media Logger, and Journalist. You can create
additional roles and name them as you like. You cannot rename or delete the Administrator role.
In Interplay Central v1.2.x and earlier, the names of roles were case-sensitive. As a result, the
n
roles Journalist and JOURNALIST were treated as separate roles. In Interplay Central v1.3,
names of roles are no longer case-sensitive and cannot be duplicated. If you upgraded from an
earlier version of Interplay Central to v1.3, any duplicate roles were renamed, for example,
JOURNALIST DUPLICATE_d8abb. You can rename this role to something more meaningful.
To create a role:
1. Select Users from the Layout selector.
2. Click the Roles pane.
3. Do one of the following:
tClick the Pane Menu button and select Create Role.
tClick the New Role button.
4. In the Details pane, type a name for the role.
This field is required.
Creating, Deleting, and Assigning Roles
5. (Optional) Type a description of the new role.
6. Select one of the following license types for the role:
-Browse Media
-Edit Media
The Basic license type is not used in Interplay Central V1.3.
n
For more information on license types, see “Roles and Licenses” on page 57.
7. In the Layouts section, click the Edit button.
The Add or Remove Layouts window opens.
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Creating, Deleting, and Assigning Roles
8. Select the check box for the layout or layouts you want to assign to the role.
9. Click the close button in the Add or Remove Layouts window.
The layout is added to the Layouts list.
10. Click Save.
The role is added to the list in the Roles pane.
To delete a role:
1. Select Users from the Layout selector.
2. Click the Roles pane.
3. Select the role you want to delete.
4. Click the Pane Menu button and select Delete Role.
A confirmation box asks if you want to delete the selected role.
5. Click Yes.
The role is deleted.
Assigning Roles
You can assign roles in two ways:
•In the Role Details pane
•In the User or Group Details pane.
You can assign roles by selecting from a list, or by dragging and dropping.
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Creating, Deleting, and Assigning Roles
To assign a role in the Role Details pane (selecting from a list):
1. Select Users from the Layout selector.
2. In the Roles pane, double-click the role that you want to assign to a user or group.
Information about the role is displayed in the Details pane.
3. In the Users and Groups section of the Details pane, click the Edit button.
The Add or Remove Users or Groups window opens.
4. Select the user or group to which you which you want to assign the role by doing one of the
following:
tOpen the User or Groups folder if necessary, and select the check box for the user or
group to which you want to add the role.
tIn the Search bar, type the name of the user group to which you want to assign the role.
For each letter that you type, the list of users and groups is reduced to names that
contain those letters. You might need to open the Users or Groups folder to view the
search results. Then select the check box for the user or group to which you want to
assign the role.
5. Click the close button in the Add or Remove Users or Groups window.
The user or group is added to the Users and Groups list.
6. Click Apply to save your changes or click Revert to cancel your changes.
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Creating, Deleting, and Assigning Roles
To assign a role in the Role Details pane (drag and drop):
1. Select Users from the Layout selector.
2. In the Roles pane, double-click the role that you want to assign to a user or group.
Information about the role is displayed in the Details pane.
3. Click the User Tree pane.
4. Select the user or group to which you which you want to assign the role and drag it to the
Users and Groups section of the Details pane.
5. Click Apply to save your changes or click Revert to cancel your changes.
To assign a role in the User or Group Details pane (selecting from a list):
1. Select Users from the Layout selector.
2. In the user tree, double-click the user or group to which you want to assign a role.
Information about the user or group is displayed in the Details pane.
3. In the Roles section of the Details pane, click the Edit button.
The Add or Remove Roles window opens.
4. Open the Roles folder if necessary, and select the check box for the role you want to assign.
5. Click the close button in the Add or Remove Roles window.
The role is added to the Roles list. The From Group column shows if the role is assigned
directly (“Assigned to user directly”) or inherited from a parent group. The name of the
parent group is a link that opens the Details pane for the group.
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Displaying Information in the Details Pane
6. Click Apply to save your changes or click Revert to cancel your changes.
To assign a role in the User or Group Details pane (drag and drop):
1. Select Users from the Layout selector.
2. In the user tree, double-click the user or group to which you want to assign a role.
Information about the user or group is displayed in the Details pane.
3. Click the Roles tab.
4. Select the role you want to assign to the user or group and drag it to the Roles section of the
Details pane.
The role is added to the Roles list. The From Group column shows if the role is assigned
directly (“Assigned to user directly”) or inherited from a parent group. The name of the
parent group is a link that opens the Details pane for the group.
5. Click Apply to save your changes or click Revert to cancel your changes.
Displaying Information in the Details Pane
You can double-click users, groups, or roles in the Details pane to select the item in the User Tree
pane or Roles pane, and display information about the item in the Details pane. For example, in
the following illustration, if you double-click Administrator, the Roles pane is displayed with
Administrator selected. Information about the role is displayed in the Details pane.
Similarly, you can double-click a user or group to select it in the User Tree pane and to display
information about it in the Details pane.
63
Searching for Users or Groups
If you want to display details about a user or group but you do not want to navigate the user tree,
you can use the Search pane. You can perform tasks using the items in the search results, such as
adding selected users to a new group or deleting selected users.
To search for a user or group:
1. In the Search pane, type a sequence of one or more characters that are contained in the name
of a user or group.
The search is not case-sensitive. You can use an asterisk as a wild card. For example, typing
“a*i” could result in names that include both “Avid” and “admin.”
2. Click the Search icon (magnifying glass) or press Enter (Windows) or Return (Macintosh).
Users and groups that match the criteria are listed in the search results list.
To display information about a user or group:
tDouble-click the name in the search results list.double-click the name in the search results
list.
The user or group is selected in the user tree, and information is displayed in the Details
pane.
Searching for Users or Groups
To delete users or groups:
1. Select one or more users or groups from the search results list.
Use Ctrl+click (Windows) or Command+click (Macintosh) to select multiple items, or
Shift+click to select contiguous items.
2. Do one of the following:
tClick the Delete button.
tRight-click and select Delete.
tClick the Pane Menu button and select Delete.
64
3Monitoring and Troubleshooting
The following topic includes information that you can use for monitoring and troubleshooting:
•Log Files
•Troubleshooting Send to Playback Problems
•Troubleshooting Mixdown Problems
Log Files
Interplay Central Middleware Service
Log files for the Interplay Central Middleware Service are located in the following folder on the
Interplay Common Services server:
/var/log/avid/avid-interplay-central
There are several sets of log files, which are described in the following table.
Log FileDescription
interplay_central_n.logContains the main log messages. The folder contains a
maximum of ten files, numbered from 0 (most recent) to
10.
jetty-yyyy_mm_dd.request.logContains logs of all HTTP requests to Jetty.
\health-check\health-check-yyyy-mm-dd.0.logContains health monitoring / heartbeat check details.
Contains HTTP performance statistics when enabled.
Logging is disabled by default; contact Avid for
instructions for enabling. The folder contains log files
for the last 7 days.
Interplay Central User Management Service
Log files for the Interplay Central User Management Service are located in the following folder
on the Interplay Common Services server:
/var/log/avid/ums
These logs are described in the following table.
Log FileDescription
importer.logContains information about import issues
service.logGeneral log output and issues for the User Management Service
session.logUser session related information.
Interplay Central Distribution Service
Log files for the Interplay Central Distribution Service are located in the following folder on the
server where you installed the Interplay Central Distribution Service:
Log Files
C:\ProgramData\Avid\Interplay Central Distribution Service
These logs are described in the following table:
Log FileDescription
STPService_nn.logContains log messages from the Interplay Central Distribution Service
STPTimerTask_nn.logContains log messages from the Interplay Central Distribution Service’s automatic
clean-up of job status.
66
Troubleshooting Send to Playback Problems
Interplay Common Playback Service
Log files for the Interplay Common Playback Service are located in the following folder on the
Interplay Common Services server:
/var/log/avid
The most useful logs are described in the following table:
Log FileDescription
edit.logContains information about the streaming service.
isis.logContains information about access to ISIS shared storage.
jips.logContains information about the Interplay gateway.
spooler.logContains information about the dynamic resolver service.
Troubleshooting Send to Playback Problems
The following information will help you solve Send to Playback problems. See the following
sections:
•“Problems and Error Messages” on page 67
•“Interplay Central Send to Playback Configuration Check List” on page 69
•“Information to Provide to Support” on page 70
First check the table of problems and error messages for a possible solution. Then check the
configuration check list. Finally, if necessary, gather the information needed for Avid support.
Problems and Error Messages
Problem or Error MessageProbable CauseSolution
Message: “STP service is not
available.”
Message: “Failed to find
mediaIndexer host null”
The Interplay Central Middleware
Service cannot find the Interplay
Central Distribution Service.
The Interplay Central Middleware
Service did not find a Media Indexer
host in the Avid System Framework
(ASF)
67
Check the server name for the
Interplay Central Distribution
Service in the Interplay Production
System Settings.
Check the ASF configuration. The
workgroup Media Indexer should be
displayed when you start the ASF
configuration application.
Troubleshooting Send to Playback Problems
Problem or Error MessageProbable CauseSolution
Message: “Remote STP process
failed:
net.nxn.JXDK.MonikerNotFoundEx
ception: ID/Moniker:nnnn”
The STP progress seems to hang and
there is no error message
Message: “Remote STP process
failed: java.lang.RuntimeException:
Relink process time out after 60000
ms (in “preprocess” phase)”
The sequence you want to send to
playback cannot be found in the
Interplay Production database.
1. Check if the sequence exists in
the Interplay Production
database. You can run a search
for the sequence or browse to the
location of the sequence. When
you save a story, the related
sequence is saved in the
Interplay Production database
location for script sequences, for
example,
projects/iNEWSsequences.
This location is defined in the
iNEWS System Settings.
2. Check the STP profile settings
(especially the frame rate).
No specific cause.Check the status of the related
Interplay Media Services job.
Connect to your Media Services
Engine using the Avid Interplay
Media Services and Transfer Status
tool and check the jobs list.
No specific cause.On the server running the Interplay
Central Distribution Service check if
the Windows process “STPDR” is
running. If not, check if it is possible
to start it by double-clicking the exe
file.
Message: “Remote STP process
failed: Unable to connect to media
services: (in “started” phase)”
The Central Distribution Service
cannot connect to the Interplay
Media Services Engine.
68
Check the connection between the
server running the Central
Distribution Service and the Media
Services Engine server.
Troubleshooting Send to Playback Problems
Problem or Error MessageProbable CauseSolution
Message: “Unable to map TM
Profile AirSpeed_name on TM
Server AirSpeed_name to a
resolution/project ID”
Interplay Central Send to Playback Configuration Check List
TaskSection Reference
Make sure the Interplay Central Distribution
Service is installed and running.
Make sure the following Interplay Production
components are installed, configured, and running
correctly:
•Interplay Engine
•Interplay Media Services Engine
•Interplay Transcode
•STP Encode Service (for Long GOP formats)
•Interplay Transfer (if not using an AirSpeed or
Air Speed Multi Stream server)
•Avid Service Framework
•The Interplay Transfer server
could be down.
•You selected an STP profile that
does not use the playback device
with the -HD option when
attempting to send to playback
an HD sequence.
Avid Interplay Common Services Installation
and Configuration Guide. Also see
“Understanding the Send-to-Playback
Components and Process” on page 16
Avid Interplay Installation and
Configuration Guide and other Interplay
Production documentation.
•Make sure Interplay Transfer is
correctly configured and running
on the AirSpeed server.
•For AirSpeed Multi Stream with
the HD option there are usually
two choices for Playback
Device: one is the
Airspeed_name and the other one
is the Airspeed_name with -HD
appended. For HD target
resolutions you need to specify
Airspeed_name-HD as the
Playback Device in the STP
profile.
Make sure iNEWS is correctly installed,
configured, and running.
Make sure the playback server is installed,
configured, and running correctly (AirSpeed,
AirSpeed Multi Stream, or other)
69
Avid iNEWS documentation.
AirSpeed or AirSpeed Multi Stream
documentation or third-party documentation.
Troubleshooting Send to Playback Problems
TaskSection Reference
Information to Provide to Support
Make sure the Send to Playback profiles are
correct, for example,
•Make sure the ISIS workspace is correct
•For XD CAM (Long GOP) make sure the
Long GOP option is selected.
“Configuring for Send to Playback” on
page 15.
If you cannot solve the problem, provide the following information to Avid support for further
analysis.
Error message: The error message that is shown in Interplay Central after the failed STP job.
Alternatively, the amount of progress when the STP job stops and times out without error.
Collect Tool: Run the Collect tool (one of the Avid System Diagnostic Tools):
1. Restart the Interplay Central Distribution Service in the Windows Service Manager. This
will start a new log file STPService_00.log.
2. Note your system time.
3. Reproduce the problem.
4. Run the Collect tool and send the output along with the time the problem was reproduced.
If the Collect Tool is not available: If the Collect tool is not available, provide the following:
•Version numbers:
-Interplay Central: Sign in to the web application and select Home > About.
-Interplay Central Distribution Service: Log on to the Interplay Common Services server,
then run the command
rpm -qi avid-ums
.
-Interplay Central User Management: Go to “C:\Program Files\Avid\Interplay Central
User Management Service\bin.” Right click on the file UserManagementServices and
select Properties > Details tab.
•The Interplay Central Distribution Service log from “C:\Program Files (x86)\Avid\Interplay
Central Distribution Service\logs\STPService_00.log”
-Restart the Interplay Central Distribution Service in the Windows Service Manager.
This will start a new log file STPService_00.log.
-Note your system time
-Reproduce the problem
-Send the STPService_00.log from the above path and the system time you noted.
70
Troubleshooting Mixdown Problems
Troubleshooting Mixdown Problems
Use the following table to help you solve Interplay Central sequence mixdown problems.
Problem or Error MessageProbable CauseSolution
Message: “Not all source media
found or needed transcoding.”
The Interplay Transcode profile
specifies a Transcode mode other
than Mixdown
Use a profile that specifies Mixdown
mode.
71
AUser Management Utilities Tool
The Interplay Central User Management Utilities tool is a multi-purpose program that an
root
administrator runs as
Management service.
Syntax
avid-ums-admin-tool [command] [option]
Be careful when using special characters in path names and when resetting the administrator
n
password using this command line utility. Some characters will not be processed correctly.
Special Characters
from a command line on the Linux server that is running the User
If you need to use special characters such as
parameter, enclose the parameter in either single quotes (
produce
para*meter
, type
"para*meter"
"/[]:;|=,+*< > ? &
'
) or double quotes ("). For example, to
.
If you need to use quotes in a parameter, do the following:
•To produce double quotes within double quotes, use a backslash as an escape character. For
example,
"para\"meter"
results in
para"meter.
•To produce a single quote within single quotes, use single quotes and a backslash as an
escape character. For example,
'para'\''meter'
results in
•For quotes that do not match the enclosing quotes, do not use an escape character. For
example,
Commands
CommandOptionsDescription
-rap
--restore-admin-password
-stat
--get-statistics
"para'meter"
[new-password]
[admin-password]
results in
para'meter
.
Resets the password for the default Interplay
Central administrator account.
Returns Interplay Central User Management
Service statistics.
or an empty space in a
para'meter
.
CommandOptionsDescription
-mdb
--migrate-database
-ms
--migrate-settings
For information on a specific command, type the following:
Performs data migration from H2 database to
Postgres. Postgres superuser credentials must
be provided. Before starting the migration
process make sure that the Interplay Central
service has been stopped.
[admin-password]
For
use the admin
password for the new User Management
Service, not the H2 database being migrated
from.
For instructions on migrating to Interplay
Central v1.3, see the Avid Interplay Common
Services Installation and Configuration
Guide.
Performs system settings migration from
UMS to the cloud storage for migration to
Interplay Central v1.3.
You must use the -mdb command for
n
database migration before using the
-ms command for system settings
migration.
[root]# avid-ums-admin-tool HELP [command]
73
Interplay Central Glossary
A
Administrators group
A default group used for Interplay Central user management that contains users with
administrative privileges.
advanced sequence
A sequence you create in Interplay Central that includes a timeline with one video track and
user-specified audio tracks. By default, these tracks are named NAT, SOT, and VO for use with
iNEWS stories. However, you can rename these and use the sequence independently from an
iNEWS story
area
A section of the Interplay Central Web application. You can customize the application to reduce
or expand the number of areas. Also referred to as a pane area.
asset
An object that you can use to create stories and sequences. There are different types of assets,
such as video media, audio media, graphics, images, and text. Asset usually refers to objects or
also lists of objects, such as rundowns, that are stored in an asset management database.
Asset mode
If you click the Asset button in the Media pane, you can view media for the currently loaded
asset and use controls that apply specifically to assets, such as controls for setting In and Out
points. Compare with the definition of Output mode.
Assets pane
A pane in the client application that displays assets. These assets can result from a search or from
browsing. Assets are displayed in a folder hierarchy, if applicable to the assets displayed.
authentication provider
A server that checks the credentials (user name and password) of a user and allows access. An
Interplay Central administrator designates an authentication provider for imported users, such as
a Windows Domain server.
B
Basic layout
A layout that a journalist uses to edit and create stories. You can view media in this layout but
you cannot add video or audio to the story.
basic sequence
A sequence you create in Interplay Central that includes a timeline with one video track and one
audio track. This single audio track represents all source audio tracks. Typically you use it to
create a simple sequence (sometimes referred to as a cut list or a shotlist).
C
Contacts list
In the Message bar, a list of iNEWS users from which you can select a recipient of a message.
Cue List
The area in the Script Editor in which the journalist adds or edits production cues and machine
control events, such as those for a character generator (CG).
D
Details pane
A pane in the Users layout and the System Settings layout that displays information and settings
for a selected item.
drop zone
The part of an area into which you can move a pane. Each area has five drop zones: center, top,
bottom, left, and right.
75
E
edit while capture (EWC)
See Frame Chase editing.
F
Frame Chase editing
A feature that lets you view and edit media while it is being captured from a line feed or ingest
device. Also known as edit while capture (EWC).
I
Imported group
A default group used for Interplay Central user management that contains users imported from a
Windows domain.
in-progress clip
A clip that is in the process of being captured. You can use in-progress clips in Frame Chase
editing.
Interplay Central Middleware Service
One of the Interplay Common Services. It manages communications between Interplay Central
workstations and back-end systems.
Interplay Central Distribution Service (ICDS)
An Interplay service that coordinates jobs with Avid Media Services for send to playback.
Interplay Central User Management Service
One of the Interplay Common Services. It provides the ability to create and manage users and
groups and authenticate users across multiple systems.
76
Interplay Common Playback Service (ICPS)
One of the Interplay Common Services. It concurrently reads multiple media assets and
sequences residing on an ISIS, and compresses that media for playback on Internet-connected
clients.
Interplay Common Services (ICS)
A group of services that power Interplay Central. Interplay Common Services version 1.3
includes the following services:
•Interplay Central Middleware Service
•Interplay Central User Management Service
•Interplay Common Playback Service
•Interplay Message Bus
Interplay Message Bus
One of the Interplay Common Services. It provides a unified coupling layer for Interplay
Common Services, as well as any other service or a client that wishes to integrate with the ICS
framework.
J
J-K-L play
The J-K-L keys on the keyboard allow you to play and shuttle through media at varying speeds.
This feature is also referred to as three-button play or variable-speed play.
L
Launch pane
A pane in the client application from which you navigate to various locations. This pane displays
remote file systems, local files systems, and other locations for assets.
Layout
A collection of panes designed for a specific purpose, such as a layout for journalists or a layout
for administrators.
77
Layout selector
A list from which you select the layout that you want to work in.
L-cut
A split edit between two clips in which the video transition and the audio transition do not occur
simultaneously. The audio transition can occur before the video transition or the video transition
can occur before the audio transition.
locator
See marker.
logging
Adding information to clips, subclips, and sequences. This information includes markers,
restrictions, and text, which can be used for reference during story creation and media editing.
M
marker
An indicator added to a selected frame to mark a particular location in a clip, subclip, or
sequence. Markers can be different colors and can be associated with user-defined text. Markers
are displayed in the Media Timeline and marker text is displayed as an overlay in the Media
viewer. Formerly called locator.
Markers layout
A layout that a media logger or journalist uses to view and create markers.
master clip
A media object that contains pointers to media files in which the actual digital video and audio
data is stored.
Match Frame
A feature that lets you load a source clip, a portion of which is contained in a sequence.
Media controls
In the Media pane, controls that let you play and move through an asset and edit an asset for use
in creating a sequence. Which controls are displayed depends on the selected asset.
78
Media pane
A pane in the client application in which you can view and edit media assets, using the Media
controls.
Media viewer
The section of the Media pane used to view an asset.
Media Timeline
In the Media pane, a graphical representation of the length and time spans of an asset or
sequence.
Message bar
A section of the client application in which you can send and receive messages. The Message bar
consists of the To field, the Message field, and the Send button.
Menu bar
A section of the client application from which you can select various menu options.
Message History
In the Message bar, arrow buttons are provided to let you read recent messages. A numerical
indicator appears when multiple unread messages exist.
metadata
Data that describes an asset. Metadata includes properties, reservations, restrictions, and other
information.
mixdown
A process in which multiple video tracks, multiple audio tracks, and effects are combined into a
new master clip with one video track and a reduced number of audio tracks.
N
NAT (natural sound)
Audio recorded at the same time as the video, often by a microphone built in to a camera.
Compare with the definition of SOT (sound on tape).
79
O
Output mode
If you click the Output button in the Media pane, you can view media for the currently loaded
sequence and use controls that apply specifically to sequences, such as voice-over controls.
Compare with the definition of Asset mode.
P
pagination
A system setting the specifies the maximum number of items listed in the Queue/Story pane or
the Project/Story pane.
pane
A section of the Interplay Central Web application. An area contains one or more panes. Multiple
panes can be layered within an area, with the names of each pane appearing on tabs that the user
can select to view.
Pane menu
A menu of commands that are available for each pane. To access the menu, click the Pane Menu
button.
position indicator
A vertical bar in the Media Timeline that indicates the location of the frame displayed in the
Media viewer. You can drag the position indicator to scrub through a clip or sequence.
Progress pane
A pane in the client application that displays the progress and status of Interplay Central
processes such as sequence mixdown and send to playback.
Project/Story pane
A pane in the client application that displays the contents of a project, its facets, and any
associated stories.
80
Q
Queue/Story pane
A pane in the client application that displays the contents of a queue with the contents of the
story, including the story form.
R
restriction
A set of two markers that indicate clips whose use is limited in some way, such as through
intellectual property rights management or content compliance.
role
A set of features, privileges, and layouts that are assigned to a user by an Interplay Central
administrator. An administrator can create Interplay Central roles based on roles within an
organization.
rundown
A lineup or timed list of scripts indicating the order in which they will be aired during a news
program.
S
Script Editor
A section of the Queue/Story pane in which a journalist creates and organizes the elements of a
script. There are four sub-sections of the Script Editor: Story Form, Cue List, Story, and
Sequence Timeline.
script
A compilation of elements that include the story that is sent to the teleprompter and read on the
air, any video and audio that is broadcast with the story, as well as production cues and machine
control instructions associated with the story.
81
script sequence
A series of video, audio, and images that you compose in the Script Editor and play in the Media
pane. Script sequences are saved in the Interplay Production database and can be sent to a
playback device.
Search bar
A section of the client application in which you can conduct a search for assets that match
specific criteria.
Search pane
1. A pane in the Basic or Video layout that lets a user search for information and assets.
2. A pane in the Users layout that lets an administrator search for Interplay Central groups and
users.
Send button
In the Message bar, the button you click to send a message.
segment
1. In a rundown, a portion of the show aired between commercial breaks.
2. A portion of the story body/text. A journalist uses segments to time the text and integrate it
with video, audio, and production cues. Multiple timed segments are combined to form the
overall story.
3. In a sequence, a portion of media contained on a track.
send to playback (STP)
The process of transferring a sequence to a playback device or playout server for broadcast.
sequence
Video, images and audio clips, or any combination, arranged in a series. See also basic sequence
and advanced sequence.
Sequence pane
A pane in the Logging and Video layouts in which you can work with video and audio clips to
create or edit a sequence. You can associate the sequence with a new story as a script sequence or
store it as an independent asset in an Interplay Production database.
82
Sequence Timeline
The area of the Sequence pane that hold the video and audio clips. The Sequence Timeline
includes a video track, one or three audio tracks, and a timing track.
Settings pane
A pane in the System Settings layout from which you can select a group of settings to view or
edit.
shuttle
To view media at speeds slower or faster than real time. In Interplay Central you can use the J, K,
and L keys to shuttle through a clip or sequence.
sightline
A yellow bar in the Sequence timeline that acts as a position indicator or playhead when playing
a sequence in the Media pane.
simple sequence
See basic sequence.
SOT (sound on tape)
Audio recorded at the same time as the video, often by a microphone separate from the one built
in to a camera. Compare with the definition of NAT (natural sound).
source clip
A video clip or audio clip that is used as part of a sequence.
story
The text that is read on air. Also, the Story section is part of the Script Editor in which a
journalist writes a story or views the text of an existing story.
Story Form
A section of the Script Editor that provides story information in fields that are predetermined by
the iNEWS system administrator for each queue in the database.
STP (send to playback)
The process of transferring a sequence to a playback device or playout server for broadcast.
83
subclip
A clip created by marking IN and OUT points in a master clip and saving the frames between the
points. The subclip does not contain pointers to media files. The subclip references the master
clip, which contains pointers to the media files.
System Settings layout
A layout that an Interplay Central administrator uses to specify various configuration settings.
T
Timecode displays
In the Media pane, displays that provide timecode information for the loaded asset or sequence.
Timing taglines
Horizontal lines with pale yellow tags that appear in the Sequence Timeline to display estimated
read times for story segments.
trim indicator
In the Sequence Timeline, a mark that appears at the beginning or end of a clip in the video
column or audio column when hovering over that area with the mouse pointer. You can trim
video and audio together, or you can trim them separately to create an L-cut.
U
Unassigned group
A default group used for Interplay Central user management that includes users that were
removed from a group but are not members of any other groups.
User Management Service
See Interplay Central User Management Service.
User Tree pane
A pane in the Users layout that displays groups and users in a hierarchical layout.
84
Users layout
A layout for Interplay Central user management that an Interplay Central administrator uses to
import, create, and manage users and group.
V
Video layout
A layout that a journalist uses to edit and create stories that include video and audio.
Voice-over controls
Controls that let you record a voice-over and adjust its volume.
W
window
The primary user interface element of the application.
Z
zoom bar
In the Media pane, a control located below the Media Timeline that lets you enlarge a section of
the Media Timeline so you can work more easily with long clips.
85
Index
A
Administrator
available layouts 11
default account 11
AirSpeed Multi Stream
sending to 16
Authentication provider
specifying 41
Avid
online support 9
training services 10
D
Details pane
displaying information in 63
G
Groups
adding to 52
creating 49
deleting 55
described 38
editing details 49
managing 41
removing from a group 51, 52
searching for 64
I
Interplay Central Distribution Service
described 16
Interplay Central User Management service
described 38
Interplay Media Services
described 16
Interplay Production
configuring settings 33
Interplay Transcode service
described 16
Interplay Transfer Engine
described 16
IPUMUtils.exe utility 72
L
Layouts
access to 40
administrator 11
System Settings 13
Users 35
Licenses
assigned to roles 57
assigning to roles 59
Log files 65
M
Media Services
described 16
O
Online support 9
P
Passwords
changing 56
Index
R
Roles
assigning 60
creating 59
default licenses and layouts 57
defined 57
deleting 59
S
Search pane
in Users layout 64
Searching
for users or groups 64
Send to playback (STP)
configuration 15
described 16
failover for multiple ICDS servers 20
mixed-resolution Long GOP 20
profile 22
profile examples 26
workflow for Long GOP 19
workflows 16
Sequence
sending to playback 15
Signing in 12
STP Encode service
described 16
System settings
configuring 13
User Management Utilities Tool
options 72
User Tree pane
described 36
Users
adding to a group 50
changing password 56
creating 47
deleting 55
described 38
editing details 47
importing 41
managing 41
removing from a group 50
searching for 64
Users layout
described 36
opening 35
W
Windows domain
importing users from 41
T
Training services 10
Transcode service
described 16
Transfer Engine
described 16
Troubleshooting 9
U
Unassigned group 55
User Management service
described 38
87
Avid
75 Network Drive
Burlington, MA 01803-2756 USA
Technical Support (USA)
Visit the Online Support Center at
www.avid.com/support
Product Information
For company and product information,
visit us on the web at www.avid.com
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