Pinnacle Systems Interplay Archive Engine - 3.4 Administrator’s Guide

Interplay®| Engine and

Interplay | Archive Engine

Administration Guide

Version 3.4

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

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APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

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Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

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© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Footage

Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. News material provided by WFTV Television Inc. Ice Island — Courtesy of Kurtis Productions, Ltd.

Interplay Engine and Interplay Archive Engine Administration Guide • Created September 22, 2015 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Contents

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 13

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 1 Getting Started with the Interplay | Administrator . . . . . . . . . . . . . . . . . . . . 16

Understanding the Interplay Engine and Interplay Workgroups . . . . . . . . . . . . . . . . . . . 16

Using the Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Starting the Interplay Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Interplay | Administrator Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Opening an Interplay | Administrator View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Opening Interplay | Production Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Exiting the Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2 Database Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Creating an Interplay Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Interplay Databases, Folders, and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Creating and Restoring Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Types of Interplay Administrator Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Recommendations for Backup Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting the Number of Database Backups to Keep . . . . . . . . . . . . . . . . . . . . . . . . . 34

Scheduling Automatic Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Starting a Backup Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using an Archiving Tool for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Restoring an Earlier Version of a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Performing a Partial Restore of an Interplay Production Database . . . . . . . . . . . . . 52

Creating a Metadata-Only Backup for Customer Support . . . . . . . . . . . . . . . . . . . . 56

Performing a Consistency Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Viewing Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Database Information Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Locking and Unlocking Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Managing Databases: Deactivating, Activating, and Migrating . . . . . . . . . . . . . . . . . . . . 64

Deactivating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Activating a Deactivated Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Migrating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Moving a Database to Another Server (Non-Clustered Systems). . . . . . . . . . . . . . . . . . 69

Moving a Database and Users to Another Server (Non-Clustered Systems) . . . . . . . . . 71

Moving a Database to Another Server (Clustered Systems) . . . . . . . . . . . . . . . . . . . . . 73

Moving a Database and Users to Another Server (Clustered Systems) . . . . . . . . . . . . . 75

Moving a Database Under Low Disk Space Conditions . . . . . . . . . . . . . . . . . . . . . . . . . 77

Renaming a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Running Database Maintenance Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Identifying the Root Folder of the Interplay Server Database . . . . . . . . . . . . . . . . . . . . . 85

Chapter 3 Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Changing the Database and Data Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Viewing Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Locking and Unlocking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Restarting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installing Permanent Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Displaying the Licenses View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

License Types and Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Exporting a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Troubleshooting Licensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using the License Key Info Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configuring Third-Party Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 4 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Understanding the Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Moving the CCS to Another Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Viewing and Changing the CCS for a Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Adding Users to a Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Setting User Authentication Providers and Importing Users . . . . . . . . . . . . . . . . . . . . . 110

Setting Avid ISIS Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Setting Windows Domain Authentication and Importing Users . . . . . . . . . . . . . . . 114

Setting LDAP Authentication and Importing Users. . . . . . . . . . . . . . . . . . . . . . . . . 116

Managing Users, User Groups, and User Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Understanding Default User Groups, Users, and Roles. . . . . . . . . . . . . . . . . . . . . 126

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Adding Users Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Viewing and Setting Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Understanding Standard Roles and Default Rights . . . . . . . . . . . . . . . . . . . . . . . . 129

Viewing and Changing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Viewing and Setting Authentication Providers for Individual Users . . . . . . . . . . . . 132

Deleting Users and User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Removing Users from User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Managing Database Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Viewing General Role Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Setting or Changing a General Role Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . 137

Blocking Access by a Group or User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Managing Special Access Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Guidelines for User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Chapter 5 Site Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Defining Property Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting the Resolutions Available for Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Creating Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Adding a Custom Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Setting Access Control for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Working with Lists for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Configuring Remote Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Configuring Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Adding Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Removing Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Setting Server Hostnames and the Workgroup Name . . . . . . . . . . . . . . . . . . . . . . . . . 166

Configuring the Interplay Streaming Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Interplay Production Services View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Interplay Transfer Status View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Interplay Transfer Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Workgroup Transfer Presets View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Specifying Remote Servers for Asset Tracking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Specifying Archive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 177

Setting the Ownership for New Database Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Enabling Interplay Synced Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Setting Options for Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Understanding the Deletion Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Scheduling the Deletion of Database Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Setting Options for Deleting Only OMF Media, Only MXF Media, or Both. . . . . . . 191

Setting Options for Deleting Locked Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Activating the Option to Delete Referenced Assets . . . . . . . . . . . . . . . . . . . . . . . . 192

Using the Delete Kept Media Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Viewing and Setting the Metadata Override Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Production Engine Bus Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Chapter 6 Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Application Database Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Setting Options in the Editing Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Setting Audio Mixing Defaults for Access, Assist, and MediaCentral | UX. . . . . . . 209

Sending a Source to Playback in Interplay Assist . . . . . . . . . . . . . . . . . . . . . . . . . 211

Setting the Shotlist Start Timecode for Interplay Access and Interplay Assist . . . . 212

Setting an Automatic Timeout for Interplay Assist and Avid Instinct . . . . . . . . . . . 213

Configuring the Frame Locators Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Configuring the Restrictions Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Media Composer | Cloud Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Setting Instinct/Assist User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Instinct/Assist User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Pro Tools Plug-Ins Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Chapter 7 Interplay Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Chapter 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Troubleshooting Login Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Troubleshooting Client Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Optimizing Interplay Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Troubleshooting Firewalls and Interplay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Troubleshooting the Server Execution User Account . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Determining the Server Execution User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Re-creating the Server Execution User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Shutting Down or Locking the Server Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Chapter 9 Reuniting a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Preparing to Reunite a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Reuniting a Split Database (AvidWG Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Reuniting a Split Database (AvidWG and _InternalData) . . . . . . . . . . . . . . . . . . . . . . . 241

Configuring the workgroup.xml File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Appendix A Installed Components and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Avid Interplay Engine Directory: Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Apache Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Data Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Preview Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Required TCP/IP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Avid Interplay Engine Servers and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Avid Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Avid Workgroup HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Avid Workgroup Server Browser Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Avid Workgroup Preview Server Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Avid Workgroup TCP/COM Bridge Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Avid Workgroup VSS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Avid Workgroup Engine Monitor Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Appendix B Interplay Engine Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Configuring the Server Event Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Config.xml File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Supported Actions in Config.xml . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Supported Events in Config.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Server Event Configuration Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

LogWatch.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Sending E-mail Notifications from LogWatch.xml . . . . . . . . . . . . . . . . . . . . . . . . . 274

Configuring Client Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Setting the Filetransfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Appendix C Valid and Invalid Characters in Interplay . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Appendix D System Metadata Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Appendix E Server Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Appendix F Consistency Check Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Consistency Check Critical Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Consistency Check Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Consistency Check Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Symbols and Conventions

Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide describes how to use Interplay | Administrator, an Interplay client application that provides tools to configure the Interplay | Engine and to manage the database on the server.

This guide is intended for all Interplay administrators who are responsible for installing, configuring and maintaining an Interplay Engine or Interplay Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup. This guide includes a detailed description of each of the Interplay Administrator task groups and how you can use them to administer your server and databases. Some of the settings that you are able to change affect the server itself, while others only affect the database stored on the server.

The Interplay Administrator is supported on both the Microsoft platforms. When necessary, the guide describes platform-specific differences.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Windows® and the Mac OS®X

Limited number of client applications per user per machine: A user can run only one Interplay

Access session and one Interplay Administrator session on one machine. This software does not support terminal/server sessions.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

If You Need Help

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

| (pipe character) The pipe character is used in some Avid product names, such as

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at

www.avid.com/support. Online services are available 24

hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Viewing Help and Documentation on the Interplay Production Portal

You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Interplay Documentation

The following documents describe how to use Interplay Production:

• Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.

• Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.

• Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.

• Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Avid Interplay database.

• Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Avid Interplay database.

• Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

Interplay Documentation

• Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.

• Interplay | Production Services Setup and User’s Guide — Interplay Media Services lets you control and automate Transcode, Archive, and other Interplay Media Services.

• Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.

• Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Avid Interplay Capture.

All documents are available in PDF form on the Avid Knowledge Base at

www.avid.com/onlinesupport.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

Avid Training Services

1 Getting Started with the

Interplay | Administrator

The Interplay Administrator provides database administrators and maintenance engineers with the tools required to configure the Interplay Engine and to manage the database on the server.

The following topics provide basic information for using the Interplay Administrator:

Understanding the Interplay Engine and Interplay Workgroups

•

• Using the Interplay Administrator

• Starting the Interplay Administrator

• Using the Interplay | Administrator Window

• Opening an Interplay | Administrator View

• Opening Interplay | Production Help

• Exiting the Interplay Administrator

For an overview of all Interplay components, see the Interplay Best Practices Guide.

Understanding the Interplay Engine and Interplay Workgroups

The Interplay Engine forms the backbone of the Interplay environment. The Interplay Engine is a server that combines an asset database with workflow management software, both of which are integrated with Avid shared storage and Avid archive solutions. This topic provides basic information about the functions and components of the Interplay Engine.

One Interplay Engine, One Interplay Database, One Shared Storage Network

The Interplay Engine is one component of an Interplay workgroup. At a minimum, an Interplay workgroup is composed of one Interplay Engine, one Interplay database, one Avid ISIS shared-storage network, and associated software and services.

Understanding the Interplay Engine and Interplay Workgroups

Metadata Database

Avid Shared Storage

File Assets

Media for Avid Assets

Avid Interplay Engine

An Interplay database consists of two parts:

• A metadata database, which holds information about the assets, or metadata.

• Source files for the assets, for example, graphics files and Avid media files. The source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage system. The source files for Avid assets are always stored on shared storage.

The following illustration shows the metadata database and the source files for file assets stored on the internal drive of the Interplay Engine server and the source files for Avid assets stored on an Avid shared storage workspace.

For information about all Interplay components and detailed sample configurations, see Interplay Best Practices.

Avid Assets, File Assets, and Splitting the Database

Interplay manages two different kids of assets. Avid assets are assets that are created by Avid applications through capture, ingest, import, or transfer. Avid assets include:

• Master clips

•Subclips

• Sequences

•Effects

• Motion effects

• Rendered effects

• Group clips

File assets are any assets that are not created by an Avid application. Any file you can create on your workstation, through applications such as Adobe Photoshop or Microsoft Word, can be added to the Interplay database and managed by Interplay as a file asset.

Understanding the Interplay Engine and Interplay Workgroups

Media files for Avid assets are always stored on an Avid shared-storage system. Source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage workspace. The location that holds file assets is called the file repository.

Previous versions of this guide described how to set up a split database. A split database refers to a configuration in which only the metadata database is stored on the Interplay Engine. All other database files and folders are stored on an Avid shared-storage workspace. This configuration is no longer recommended. See “Reuniting a Split

Database” on page 235.

Multiple Workgroups

A large production facility can have more than one Interplay workgroup. Each workgroup must have its own Interplay Engine, database, and shared storage network. Users on Interplay Access can view and access assets from more than one workgroup and can transfer them from one to another using a file copy procedure for file assets and Interplay Transfer for Avid assets. You can also use the Interplay Delivery service to transfer Avid assets.

Interplay Archive Engine

A facility might also include an Interplay Archive Engine. An Interplay Archive Engine is configured similarly to an Interplay Engine. An Archive Engine is integrated with a third-party archive system. An Interplay Archive database is always named AvidAM. An Interplay database is always named AvidWG.

An Interplay Archive database and an Interplay database use different icons, as shown in the following illustration from Interplay Access. The archive database is represented by a safe, and archive folders are represented by boxes.

Understanding the Interplay Engine and Interplay Workgroups

Interplay online database

Interplay Archive Engine database

For more information about the Interplay Archive Engine, see Interplay Best Practices.

In this guide, references to the Interplay Engine also refer to the Archive Engine, unless

otherwise noted.

Central Configuration Server

If a production facility includes more than one Interplay workgroup, you can specify one Interplay Engine as the Central Configuration Server (CCS). The CCS is an Interplay Engine module that stores information that is common to all other Interplay Engines. The CCS provides a means to manage user accounts across multiple workgroups. For more information, see

“Understanding the Central Configuration Server” on page 105.

Using the Interplay Administrator

Server Execution User

The Server Execution User is a Windows operating system user that runs the Interplay Engine processes. You specify the user name and password for the Server Execution User when you install the Interplay Engine on the server. The Server Execution User needs local administrator rights on the operating system for the Interplay Engine server and read/write access to the Avid shared-storage file system.

For more information, see

Interplay as a Client-Server Application

“Troubleshooting the Server Execution User Account” on page 230.

Interplay is designed as a client-server application. The Interplay Engine is configured to run on a central machine that is accessible to all users through a network. An Interplay application that runs on a client machine is a client of the Interplay Engine server. Interplay client applications, such as Interplay Access, Interplay Assist, Avid Instinct the Interplay Window can access and browse multiple databases. The Interplay Administrator is also a client application.

Interplay uses TCP/IP and related protocols for its network communication. Therefore, TCP/IP must be installed on all machines. Since TCP/IP is used to access the Internet, most users already have this component installed. See

“Required TCP/IP Ports” on page 256 for more information.

Using the Interplay Administrator

The Interplay Administrator is a client application that you use to manage either the Interplay Engine or the Interplay Archive Engine. The Interplay Administrator is installed at the same time that you install Interplay Access. You can install the Interplay Administrator as a client on any computer in your network and then use it to manage any Interplay Engine or Interplay Archive Engine that is available on the network. For information on installing Interplay Access and the Interplay Administrator, see the Interplay Software Installation and Configuration Guide.

, and Avid editing applications that use

The Interplay Administrator provides you with the tools you need for the following major tasks:

• Setting up a new database. See

“Creating an Interplay Database” on page 26.

• Backing up the database. Backing up the database regularly protects your data, allowing you to restore the database to a saved state in the event of failure. See

Database Backups” on page 29

• Maintenance tasks, such as locking, unlocking, and restarting the server. See

Settings” on page 87

• Creating, editing, and deleting user accounts and managing user authorization. See

Management” on page 105

“Creating and Restoring

“Server

“User

Starting the Interplay Administrator

• Configuring client applications and the workgroup. See “Site Settings” on page 145.

• Configuring the Interplay Archive Engine. See For more information on archiving, see Interplay Best Practices and the Interplay Production Services Setup and User’s Guide..

• Configuring Application Settings and Interplay Services. See

page 196

and “Interplay Services” on page 225.

“Specifying Archive Settings” on page 174.

Starting the Interplay Administrator

To start the Interplay Administrator:

1. Do one of the following:

t Click the Start button and then select All Programs > Avid >

Avid Interplay Access Utilities > Avid Interplay Administrator.

t From Interplay Access, select Tools > Open Interplay Administrator.

The Interplay Administrator Server Login screen appears.

“Application Settings” on

The first time you open the Interplay Administrator, the Server text box is empty. If you have already logged into a server, the text box shows the last server you logged in to.

Using the Interplay | Administrator Window

2. Select the server you want to work with by doing one of the following:

t Accept the server that is displayed.

t Type the name of the server that you want to log in to. You can also use an IP address.

t Click the arrow for the Server list and select the server name from the list.

The first part of the list shows recent servers, the second part of the list shows servers that were added manually (not on a local area network), and the third part shows servers available on your local area network.

t Click the arrow for the server list and select Add Server. Type a new server name.

3. Type a user name and password for an account with administration rights.

On the first start after installing the Interplay Engine, only the user Administrator exists. Type “Administrator” in the dialog box. The password is empty by default. Change the password of the Administrator as soon as possible (see “Viewing and Setting Attributes” on

page 128

The Interplay Administrator account is different from the Server Execution User account. The

Interplay Administrator account is used to manage users and the database. The Server Execution User account is used to run the Interplay Engine processes.

4. Click Connect.

The Interplay Administrator window opens.

If you have any problems logging in, see

“Troubleshooting Login Problems” on page 227.

Using the Interplay | Administrator Window

The Interplay Administrator window is divided into six groups: Database, Server, User Management, Site Settings, Application Settings, and Interplay Services. The name of the Interplay Engine server you are connected to is displayed in the upper right of the window.

Using the Interplay | Administrator Window

Each group contains views for managing components of the Interplay Engine. Each group is described in a separate section of this guide:

• “Database Settings” on page 26

• “Server Settings” on page 87

• “User Management” on page 105

• “Site Settings” on page 145

• “Application Settings” on page 196

• “Interplay Services” on page 225

Opening an Interplay | Administrator View

To open an Interplay Administrator view:

t In the Interplay Administrator window, click an icon.

The view you select replaces the Interplay Administrator window. Each view includes a path that shows the relative location of that view. The following illustration shows part of the Create Database view. In this example, the path shows that the Create Database view is included in the Database section of the Interplay Administrator window (In the path, the Interplay Administrator window is represented as the Interplay Server).

To return to the Interplay Administrator window:

t Click the Menu button in the upper left of the view.

Opening Interplay | Production Help

The Interplay Production Help system is installed when you install the Interplay Engine. The Interplay Help system provides all user and administrator information that is contained in the Interplay manuals. The Interplay Administrator Help menu provides five entry points: one for the Welcome screen and four that correspond to four Interplay applications:

• Interplay Administration Help

• Interplay Production Services Help

• Interplay Transfer Help

• Interplay Installation Help

You can access the entire Help system, including the Search and Index tabs, from any of those entry points.

To access Interplay Production Help:

t Select Help, and then select the desired application.

t Select Documentation Website on Server.

The Interplay Production User Information Center page opens. You can open the Help, PDF versions of the Interplay user guides, and other useful links. See “Viewing Help and

Documentation on the Interplay Production Portal” on page 13

Exiting the Interplay Administrator

When you are finished using the Interplay Administrator, you should log out or close the application. Logging out can be convenient if you want to log in to a different database.

To log out:

t Click the Log out button in the upper right of the Interplay Administrator window.

The application remains open, with the login screen displayed.

To close the Interplay Administrator, do one of the following:

t Select File > Exit.

t Click the close button in the upper right of the window.

The Interplay Administrator window closes.

Exiting the Interplay Administrator

2 Database Settings

The Database settings allow you to create, configure, and manage the Interplay database. The following topics describe how to use these settings:

Creating an Interplay Database

•

• Interplay Databases, Folders, and Files

• Creating and Restoring Database Backups

• Performing a Consistency Check

• Viewing Database Information

• Locking and Unlocking Databases

• Managing Databases: Deactivating, Activating, and Migrating

• Moving a Database to Another Server (Non-Clustered Systems)

• Moving a Database and Users to Another Server (Non-Clustered Systems)

• Moving a Database to Another Server (Clustered Systems)

• Moving a Database and Users to Another Server (Clustered Systems)

• Moving a Database Under Low Disk Space Conditions

• Renaming a Database

• Running Database Maintenance Tools

Creating an Interplay Database

The Create Database view lets you name and create a new Interplay database. You need to create an Interplay database after you install the Interplay Engine and Interplay Access software.

Avid supports only one database for each Interplay Engine. The database must be named AvidWG, or for an Archive Engine database, AvidAM.

The root folder for a new database is set during the installation of the Interplay Engine software. By default, the installation program creates one shared folder for both the metadata database and the source files for file assets (the file repository). The default location is the D:\Workgroup_Databases folder (or S:\Workgroup_Databases on a cluster system). This folder is represented by the administrative share name WG_Database$. The $ indicates a hidden share.

Interplay Databases, Folders, and Files

To identify the actual folder, open a Command Prompt window and type

To create an Interplay database:

1. In the Database section of the Interplay Administrator window, click the Create Database icon.

The Create Database view opens.

2. In the New Database Information area, leave the default “AvidWG” in the Database Name text box. For an archive database, leave the default “AvidAM.” These are the only two supported database names.

3. Type a description for the database in the Description text box, such as “Main Production Server.”

4. Select “Create default Avid Interplay structure.”

After the database is created, a set of default folders within the database are visible in Interplay Access and other Interplay clients. For more information about these folders, see the Interplay Access User’s Guide.

5. Keep the root folder for the New Database Location (Meta Data).

The metadata database must reside on the Interplay Engine server.

6. Keep the root folder for the New Data Location (Assets).

7. Click Create to create directories and files for the database.

The Interplay database is created. For information about the folders and files that compose the database, see

“Interplay Databases, Folders, and Files” on page 27.

net share

Interplay Databases, Folders, and Files

When the Interplay Engine creates a database, it creates a set of directories and files in the locations you specified in the Create Database view (see

page 26

The Interplay Engine also creates a user database, which is located on the server that you designated as the Central Configuration Server during the installation (see

Central Configuration Server” on page 105

Database File Structure

The database file structure is based on the administrative share that was set during the Interplay Engine installation. By default, this administrative share is named WG_Database$ and is associated with the folder D:\Workgroup_Databases (S:\Workgroup_Databases for cluster systems). The “$” indicates a hidden share. To identify the actual folder, open a Command Prompt window and type

net share

“Creating an Interplay Database” on

“Understanding the

Interplay Databases, Folders, and Files

This folder contains either the AvidWG or the AvidAM folder. If the server is functioning as the Central Configuration server, the folder also includes the _InternalData folder. The following table describes these folders:

Database Description

_Internal Data User database: Contains Central Configuration Server information such as

users and roles.

AvidWG Interplay Engine database: Contains metadata for Avid assets and file

assets, and source files for file assets.

AvidAM Interplay Archive Engine database: Contains archived metadata for Avid

assets and file assets, and source files for file assets.

Database Folders and Files

The following table lists the folders that are included in the AvidWG or AvidAM folders. During normal work, users or administrators do not need to work directly with these folders and files. All access for normal work is through Interplay products. You need to work with these files when splitting a database or possibly when troubleshooting a problem.

You should exclude the _Database and _PropertyStore folders of each database from any kind of virus checking because virus checking tools might try to lock the database files).

Database Directories and Files

Directory or File Directory or File Description

_Database The main database directory, which contains database files and the

database journal. These files contain the database structure and all metadata. All files within this folder contain binary information and cannot be viewed or edited with a text editor.

_Master The main data directory, which contains the source files for file assets that

are managed by the database (the file repository). This directory contains source files for all versions of the file assets.

Source files for Avid assets are always stored in Avid media folders

on shared storage.

Handover Directories: _Import, _CheckIn, _PropertyHandover, _Handover

Whenever a file is copied from the client to the server, the file is first copied into one of these directories, depending on what operation (check in, import, and so on) was performed. The server then moves the file from these handover directories into the _Master directory.

Creating and Restoring Database Backups

Database Directories and Files (Continued)

Directory or File Directory or File Description

_PropertyStore The database directory that contains files holding the contents of streamed

properties. Streamed properties include metadata about Avid assets, such as head frames and AAF information.

_Backup The data folder that contains backup versions of the database that are

created through the automated backup process (see

Automatic Database Backups” on page 35

AvidWG.pro, AvidAM.pro A cookie file representing the database. It contains no vital information,

but it is needed to activate a deactivated database (see

Deactivated Database” on page 65

Folderlocations.xml A file that informs the server about the location of the _Database directory.

_Buckets Not currently used.

Maximum Number of Characters for Clip Names, Folders, and Files

“Scheduling

“Activating a

Avid recommends adhering to a best practice of a 255 character limit for clip names. While it is technically possible for clip names to be longer, folders and files are hard set at this 255 maximum and using it as a guideline may be easier to enforce over time across staff or teams.

Maximum Number of Characters in Interplay Path

The maximum number of characters you can have in a path on the Interplay Engine is 32,767, based on the Windows operating system limit.

Creating and Restoring Database Backups

There are two basic approaches to backing up an Interplay database:

• Using a combination of backups scheduled through the Interplay Administrator (automatic backups) and manual backups of other parts of the database. This approach should be used as part of a regular backup strategy.

• Using a professional backup tool to do a complete backup to offline media. This backup should include both the Interplay backup and the folders that Interplay backup process does not include.

Creating a complete copy of the complete database using Robocopy or 7-Zip is useful before doing a major system upgrade. These tools can be used in place of a professional backup tool. However, keep in mind that performance and stability might suffer.

The following topics provide information about creating and restoring database backups:

• “Types of Interplay Administrator Backups” on page 30

• “Recommendations for Backup Configuration” on page 31

• “Scheduling Automatic Database Backups” on page 35

• “Setting the Number of Database Backups to Keep” on page 34

• “Starting a Backup Manually” on page 39

• “Using an Archiving Tool for Backup” on page 39

• “Restoring an Earlier Version of a Database” on page 41

• “Performing a Partial Restore of an Interplay Production Database” on page 52

• “Creating a Metadata-Only Backup for Customer Support” on page 56

Types of Interplay Administrator Backups

The Interplay Administrator lets you run create two different kinds of metadata backups: a Complete metadata backup and a Fast metadata backup. You can schedule backups to run automatically or you can run a backup manually. The following table describes the different types of backups.

Creating and Restoring Database Backups

Backup Type Description

Complete (Full) backup Creates copies of database files in the _Database folder and streamed

properties files in the _PropertyStore folder. Streamed properties include metadata about Avid assets, such as head frames and AAF information. This is the preferred backup.

Fast backups:

- Incremental Creates copies of database files and streamed properties files that were

added to the database since the last Complete Backup, the last Incremental Backup, or the last Differential Backup.

- Differential Creates copies of database files and streamed properties files that were

added to the database since the last Complete Backup. In most cases, this backup takes longer to perform than an Incremental backup.

- Metadata Only (Manual backup only) Creates copies of database files in the _Database

folder, but not streamed properties files in the _PropertyStore folder. This type of Fast backup is less useful than an Incremental or Differential backup. See

“Starting a Backup Manually” on page 39.

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