Pinnacle Systems Interplay Archive Engine - 3.2 Administrator’s Guide

Interplay®| Engine and
Interplay | Archive Engine
Administration Guide
Version 3.2
Legal Notices
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APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
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Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
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This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
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Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
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© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.
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Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
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“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
©1993–1998 Altura Software, Inc.
The following disclaimer is required by Ultimatte Corporation:
Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.
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Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
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This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
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U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
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Footage
Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. News material provided by WFTV Television Inc. Ice Island — Courtesy of Kurtis Productions, Ltd.
Interplay Engine and Interplay Archive Engine Administration Guide • 0130-07640-03 Rev K • December 2014 • Created 12/15/14 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
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Contents

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 13
Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1 Getting Started with the Interplay | Administrator . . . . . . . . . . . . . . . . . . . . 16
Understanding the Interplay Engine and Interplay Workgroups . . . . . . . . . . . . . . . . . . . 16
Using the Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Starting the Interplay Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Interplay | Administrator Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Opening an Interplay | Administrator View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Opening Interplay | Production Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting the Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 2 Database Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Creating an Interplay Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Interplay Databases, Folders, and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating and Restoring Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Types of Interplay Administrator Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Recommendations for Backup Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting the Number of Database Backups to Keep . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scheduling Automatic Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Starting a Backup Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using an Archiving Tool for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restoring an Earlier Version of a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Performing a Partial Restore of an Interplay Production Database . . . . . . . . . . . . . 53
Creating a Metadata-Only Backup for Customer Support . . . . . . . . . . . . . . . . . . . . 57
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Performing a Consistency Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Viewing Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Database Information Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Locking and Unlocking Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Managing Databases: Deactivating, Activating, and Migrating . . . . . . . . . . . . . . . . . . . . 64
Deactivating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Activating a Deactivated Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Migrating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Moving a Database to Another Server (Non-Clustered Systems). . . . . . . . . . . . . . . . . . 69
Moving a Database and Users to Another Server (Non-Clustered Systems) . . . . . . . . . 71
Moving a Database to Another Server (Clustered Systems) . . . . . . . . . . . . . . . . . . . . . 73
Moving a Database and Users to Another Server (Clustered Systems) . . . . . . . . . . . . . 75
Moving a Database Under Low Disk Space Conditions . . . . . . . . . . . . . . . . . . . . . . . . . 78
Renaming a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Running Database Maintenance Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Identifying the Root Folder of the Interplay Server Database . . . . . . . . . . . . . . . . . . . . . 85
Chapter 3 Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Changing the Database and Data Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Viewing Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Locking and Unlocking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Restarting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing Permanent Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Displaying the Licenses View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
License Types and Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Exporting a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshooting Licensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using the License Key Info Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring Third-Party Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 4 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Understanding the Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Moving the CCS to Another Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Viewing and Changing the CCS for a Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Adding Users to a Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Setting User Authentication Providers and Importing Users . . . . . . . . . . . . . . . . . . . . . 109
Setting Avid ISIS Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting Windows Domain Authentication and Importing Users . . . . . . . . . . . . . . . 113
Setting LDAP Authentication and Importing Users. . . . . . . . . . . . . . . . . . . . . . . . . 114
Managing Users, User Groups, and User Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Understanding Default User Groups, Users, and Roles. . . . . . . . . . . . . . . . . . . . . 125
Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Adding Users Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Viewing and Setting Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Understanding Standard Roles and Default Rights . . . . . . . . . . . . . . . . . . . . . . . . 128
Viewing and Changing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Viewing and Setting Authentication Providers for Individual Users . . . . . . . . . . . . 131
Deleting Users and User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Removing Users from User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Managing Database Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Viewing General Role Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting or Changing a General Role Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . 137
Blocking Access by a Group or User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Managing Special Access Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Guidelines for User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Chapter 5 Site Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Defining Property Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Setting the Resolutions Available for Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Creating Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Adding a Custom Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Setting Access Control for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Working with Lists for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Configuring Remote Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Configuring Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Adding Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Removing Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
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Setting Server Hostnames and the Workgroup Name . . . . . . . . . . . . . . . . . . . . . . . . . 165
Configuring the Interplay Streaming Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Interplay Media Services View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Interplay Transfer Status View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Interplay Transfer Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Workgroup Transfer Presets View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Specifying Remote Servers for Asset Tracking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Specifying Archive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 176
Setting the Ownership for New Database Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Enabling Interplay Synced Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Setting Options for Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Understanding the Deletion Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Scheduling the Deletion of Database Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Setting Options for Deleting Only OMF Media, Only MXF Media, or Both. . . . . . . 190
Setting Options for Deleting Locked Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Activating the Option to Delete Referenced Assets . . . . . . . . . . . . . . . . . . . . . . . . 191
Using the Delete Kept Media Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Viewing and Setting the Metadata Override Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Production Engine Bus Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chapter 6 Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Application Database Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Setting Options in the Editing Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Setting Audio Mixing Defaults for Access, Assist, and MediaCentral | UX. . . . . . . 208
Sending a Source to Playback in Interplay Assist . . . . . . . . . . . . . . . . . . . . . . . . . 210
Setting the Shotlist Start Timecode for Interplay Access and Interplay Assist . . . . 211
Setting an Automatic Timeout for Interplay Assist and Avid Instinct . . . . . . . . . . . 212
Configuring the Frame Locators Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Configuring the Restrictions Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Media Composer | Cloud Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
8
Setting Instinct/Assist User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Instinct/Assist User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Pro Tools Plug-Ins Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 7 Interplay Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Chapter 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Troubleshooting Login Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Troubleshooting Client Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Optimizing Interplay Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Troubleshooting Firewalls and Interplay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Troubleshooting the Server Execution User Account . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Determining the Server Execution User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Re-creating the Server Execution User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Shutting Down or Locking the Server Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Chapter 9 Reuniting a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Preparing to Reunite a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Reuniting a Split Database (AvidWG Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Reuniting a Split Database (AvidWG and _InternalData) . . . . . . . . . . . . . . . . . . . . . . . 241
Configuring the workgroup.xml File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Appendix A Installed Components and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Avid Interplay Engine Directory: Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Apache Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Data Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Preview Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Required TCP/IP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Avid Interplay Engine Servers and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Avid Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Avid Workgroup HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Avid Workgroup Server Browser Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Avid Workgroup Preview Server Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Avid Workgroup TCP/COM Bridge Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
9
Avid Workgroup VSS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Avid Workgroup Engine Monitor Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Appendix B Interplay Engine Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Configuring the Server Event Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Config.xml File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Supported Actions in Config.xml . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Supported Events in Config.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Server Event Configuration Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
LogWatch.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Sending E-mail Notifications from LogWatch.xml . . . . . . . . . . . . . . . . . . . . . . . . . 273
Configuring Client Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Setting the Filetransfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Appendix C Valid and Invalid Characters in Interplay . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Appendix D System Metadata Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Appendix E Server Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Appendix F Consistency Check Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Consistency Check Critical Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Consistency Check Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Consistency Check Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
10
Symbols and Conventions

Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide describes how to use Interplay | Administrator, an Interplay client application that provides tools to configure the Interplay | Engine and to manage the database on the server.
This guide is intended for all Interplay administrators who are responsible for installing, configuring and maintaining an Interplay Engine or Interplay Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup. This guide includes a detailed description of each of the Interplay Administrator task groups and how you can use them to administer your server and databases. Some of the settings that you are able to change affect the server itself, while others only affect the database stored on the server.
®
The Interplay Administrator is supported on both the Microsoft platforms. When necessary, the guide describes platform-specific differences.
The documentation describes the features and hardware of all models. Therefore, your system
n
might not contain certain features and hardware that are covered in the documentation.
Windows® and the Mac OS®X
Limited number of client applications per user per machine: A user can run only one Interplay
n
Access session and one Interplay Administrator session on one machine. This software does not support terminal/server sessions.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
11
If You Need Help
Symbol or Convention Meaning or Action
> This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
(Windows), (Windows only), (Macintosh), or (Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
| (pipe character) The pipe character is used in some Avid product names, such as
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at
www.avid.com/support.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at
www.avid.com/support. Online services are available 24
hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.
12
Viewing Help and Documentation on the Interplay Production Portal
Viewing Help and Documentation on the Interplay Production Portal
You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.
You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.
The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.
To open the Interplay Production User Information Center through a browser:
1. Type the following line in a Web browser:
http://Interplay_Production_Engine_name
For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:
http://docwg
2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.
To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:
t Select Help > Documentation Website on Server.
13
Interplay Documentation
The following documents describe how to use Interplay Production:
Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.
Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.
Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Avid Interplay database.
Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Avid Interplay database.
Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.
Interplay Documentation
Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.
Interplay | Media Services Setup and User’s Guide — Interplay Media Services lets you control and automate Transcode, Archive, and other Interplay Media Services.
Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.
Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.
Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.
Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Avid Interplay Capture.
All documents are available in PDF form on the Avid Knowledge Base at
www.avid.com/onlinesupport.
14
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).
www.avid.com/support and follow the Training links, or call Avid Sales at
Avid Training Services
15
1 Getting Started with the
Interplay | Administrator
The Interplay Administrator provides database administrators and maintenance engineers with the tools required to configure the Interplay Engine and to manage the database on the server.
The following topics provide basic information for using the Interplay Administrator:

Understanding the Interplay Engine and Interplay Workgroups

Using the Interplay Administrator
Starting the Interplay Administrator
Using the Interplay | Administrator Window
Opening an Interplay | Administrator View
Opening Interplay | Production Help
Exiting the Interplay Administrator
For an overview of all Interplay components, see the Interplay Best Practices Guide.
Understanding the Interplay Engine and Interplay Workgroups
The Interplay Engine forms the backbone of the Interplay environment. The Interplay Engine is a server that combines an asset database with workflow management software, both of which are integrated with Avid shared storage and Avid archive solutions. This topic provides basic information about the functions and components of the Interplay Engine.
One Interplay Engine, One Interplay Database, One Shared Storage Network
The Interplay Engine is one component of an Interplay workgroup. At a minimum, an Interplay workgroup is composed of one Interplay Engine, one Interplay database, one Avid ISIS shared-storage network, and associated software and services.
Understanding the Interplay Engine and Interplay Workgroups
Metadata Database
Avid Shared Storage
File Assets
Media for Avid Assets
Avid Interplay Engine
An Interplay database consists of two parts:
A metadata database, which holds information about the assets, or metadata.
Source files for the assets, for example, graphics files and Avid media files. The source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage system. The source files for Avid assets are always stored on shared storage.
The following illustration shows the metadata database and the source files for file assets stored on the internal drive of the Interplay Engine server and the source files for Avid assets stored on an Avid shared storage workspace.
For information about all Interplay components and detailed sample configurations, see Interplay Best Practices.
Avid Assets, File Assets, and Splitting the Database
Interplay manages two different kids of assets. Avid assets are assets that are created by Avid applications through capture, ingest, import, or transfer. Avid assets include:
Master clips
•Subclips
Sequences
•Effects
Motion effects
Rendered effects
Group clips
File assets are any assets that are not created by an Avid application. Any file you can create on your workstation, through applications such as Adobe Photoshop or Microsoft Word, can be added to the Interplay database and managed by Interplay as a file asset.
17
Understanding the Interplay Engine and Interplay Workgroups
Media files for Avid assets are always stored on an Avid shared-storage system. Source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage workspace. The location that holds file assets is called the file repository.
c
Previous versions of this guide described how to set up a split database. A split database refers to a configuration in which only the metadata database is stored on the Interplay Engine. All other database files and folders are stored on an Avid shared-storage workspace. This configuration is no longer recommended. See “Reuniting a Split
Database” on page 234.
Multiple Workgroups
A large production facility can have more than one Interplay workgroup. Each workgroup must have its own Interplay Engine, database, and shared storage network. Users on Interplay Access can view and access assets from more than one workgroup and can transfer them from one to another using a file copy procedure for file assets and Interplay Transfer for Avid assets. You can also use the Interplay Delivery service to transfer Avid assets.
Interplay Archive Engine
A facility might also include an Interplay Archive Engine. An Interplay Archive Engine is configured similarly to an Interplay Engine. An Archive Engine is integrated with a third-party archive system. An Interplay Archive database is always named AvidAM. An Interplay database is always named AvidWG.
An Interplay Archive database and an Interplay database use different icons, as shown in the following illustration from Interplay Access. The archive database is represented by a safe, and archive folders are represented by boxes.
18
Understanding the Interplay Engine and Interplay Workgroups
Interplay online database
Interplay Archive Engine database
For more information about the Interplay Archive Engine, see Interplay Best Practices.
In this guide, references to the Interplay Engine also refer to the Archive Engine, unless
n
otherwise noted.
Central Configuration Server
If a production facility includes more than one Interplay workgroup, you can specify one Interplay Engine as the Central Configuration Server (CCS). The CCS is an Interplay Engine module that stores information that is common to all other Interplay Engines. The CCS provides a means to manage user accounts across multiple workgroups. For more information, see
“Understanding the Central Configuration Server” on page 104.
19

Using the Interplay Administrator

Server Execution User
The Server Execution User is a Windows operating system user that runs the Interplay Engine processes. You specify the user name and password for the Server Execution User when you install the Interplay Engine on the server. The Server Execution User needs local administrator rights on the operating system for the Interplay Engine server and read/write access to the Avid shared-storage file system.
For more information, see
Interplay as a Client-Server Application
“Troubleshooting the Server Execution User Account” on page 229.
Interplay is designed as a client-server application. The Interplay Engine is configured to run on a central machine that is accessible to all users through a network. An Interplay application that runs on a client machine is a client of the Interplay Engine server. Interplay client applications, such as Interplay Access, Interplay Assist, Avid Instinct the Interplay Window can access and browse multiple databases. The Interplay Administrator is also a client application.
Interplay uses TCP/IP and related protocols for its network communication. Therefore, TCP/IP must be installed on all machines. Since TCP/IP is used to access the Internet, most users already have this component installed. See
“Required TCP/IP Ports” on page 255 for more information.
Using the Interplay Administrator
The Interplay Administrator is a client application that you use to manage either the Interplay Engine or the Interplay Archive Engine. The Interplay Administrator is installed at the same time that you install Interplay Access. You can install the Interplay Administrator as a client on any computer in your network and then use it to manage any Interplay Engine or Interplay Archive Engine that is available on the network. For information on installing Interplay Access and the Interplay Administrator, see the Interplay Software Installation and Configuration Guide.
®
, and Avid editing applications that use
The Interplay Administrator provides you with the tools you need for the following major tasks:
Setting up a new database. See
“Creating an Interplay Database” on page 26.
Backing up the database. Backing up the database regularly protects your data, allowing you to restore the database to a saved state in the event of failure. See
Database Backups” on page 29
.
Maintenance tasks, such as locking, unlocking, and restarting the server. See
Settings” on page 86
.
Creating, editing, and deleting user accounts and managing user authorization. See
Management” on page 104
.
20
“Creating and Restoring
“Server
“User

Starting the Interplay Administrator

Configuring client applications and the workgroup. See “Site Settings” on page 145.
Configuring the Interplay Archive Engine. See For more information on archiving, see Interplay Best Practices and the Interplay Media Services Setup and User’s Guide..
Configuring Application Settings and Interplay Services. See
page 197
and “Interplay Services” on page 224.
“Specifying Archive Settings” on page 174.
Starting the Interplay Administrator
To start the Interplay Administrator:
1. Do one of the following:
t Click the Start button and then select All Programs > Avid >
Avid Interplay Access Utilities > Avid Interplay Administrator.
t From Interplay Access, select Tools > Open Interplay Administrator.
The Interplay Administrator Server Login screen appears.
“Application Settings” on
The first time you open the Interplay Administrator, the Server text box is empty. If you have already logged into a server, the text box shows the last server you logged in to.
21

Using the Interplay | Administrator Window

2. Select the server you want to work with by doing one of the following:
t Accept the server that is displayed.
t Type the name of the server that you want to log in to. You can also use an IP address.
t Click the arrow for the Server list and select the server name from the list.
The first part of the list shows recent servers, the second part of the list shows servers that were added manually (not on a local area network), and the third part shows servers available on your local area network.
t Click the arrow for the server list and select Add Server. Type a new server name.
3. Type a user name and password for an account with administration rights.
On the first start after installing the Interplay Engine, only the user Administrator exists. Type “Administrator” in the dialog box. The password is empty by default. Change the password of the Administrator as soon as possible (see “Viewing and Setting Attributes” on
page 127
The Interplay Administrator account is different from the Server Execution User account. The
n
Interplay Administrator account is used to manage users and the database. The Server Execution User account is used to run the Interplay Engine processes.
4. Click Connect.
The Interplay Administrator window opens.
If you have any problems logging in, see
).
“Troubleshooting Login Problems” on page 226.
Using the Interplay | Administrator Window
The Interplay Administrator window is divided into six groups: Database, Server, User Management, Site Settings, Application Settings, and Interplay Services. The name of the Interplay Engine server you are connected to is displayed in the upper right of the window.
22
Using the Interplay | Administrator Window
Each group contains views for managing components of the Interplay Engine. Each group is described in a separate section of this guide:
“Database Settings” on page 26
“Server Settings” on page 86
“User Management” on page 104
“Site Settings” on page 145
“Application Settings” on page 197
“Interplay Services” on page 224
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Opening an Interplay | Administrator View

Opening an Interplay | Administrator View
To open an Interplay Administrator view:
t In the Interplay Administrator window, click an icon.
The view you select replaces the Interplay Administrator window. Each view includes a path that shows the relative location of that view. The following illustration shows part of the Create Database view. In this example, the path shows that the Create Database view is included in the Database section of the Interplay Administrator window (In the path, the Interplay Administrator window is represented as the Interplay Server).
To return to the Interplay Administrator window:
t Click the Menu button in the upper left of the view.

Opening Interplay | Production Help

The Interplay Production Help system is installed when you install the Interplay Engine. The Interplay Help system provides all user and administrator information that is contained in the Interplay manuals. The Interplay Administrator Help menu provides five entry points: one for the Welcome screen and four that correspond to four Interplay applications:
Interplay Administration Help
Interplay Media Services Help
Interplay Transfer Help
Interplay Installation Help
You can access the entire Help system, including the Search and Index tabs, from any of those entry points.
To access Interplay Production Help:
t Select Help, and then select the desired application.
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t Select Documentation Website on Server.
The Interplay Production User Information Center page opens. You can open the Help, PDF versions of the Interplay user guides, and other useful links. See “Viewing Help and
Documentation on the Interplay Production Portal” on page 13

Exiting the Interplay Administrator

When you are finished using the Interplay Administrator, you should log out or close the application. Logging out can be convenient if you want to log in to a different database.
To log out:
t Click the Log out button in the upper right of the Interplay Administrator window.
The application remains open, with the login screen displayed.
To close the Interplay Administrator, do one of the following:
t Select File > Exit.
t Click the close button in the upper right of the window.
The Interplay Administrator window closes.
Exiting the Interplay Administrator
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2 Database Settings

The Database settings allow you to create, configure, and manage the Interpla y database. The following topics describe how to use these settings:

Creating an Interplay Database

Interplay Databases, Folders, and Files
Creating and Restoring Database Backups
Performing a Consistency Check
Viewing Database Information
Locking and Unlocking Databases
Managing Databases: Deactivating, Activating, and Migrating
Moving a Database to Another Server (Non-Clustered Systems)
Moving a Database and Users to Another Server (Non-Clustered Systems)
Moving a Database to Another Server (Clustered Systems)
Moving a Database and Users to Another Server (Clustered Systems)
Moving a Database Under Low Disk Space Conditions
Renaming a Database
Running Database Maintenance Tools
Creating an Interplay Database
The Create Database view lets you name and create a new Interplay database. You need to create an Interplay database after you install the Interplay Engine and Interplay Access software.
c
Avid supports only one database for each Interplay Engine. The database must be named AvidWG, or for an Archive Engine database, AvidAM.
The root folder for a new database is set during the installation of the Interplay Engine software. By default, the installation program creates one shared folder for both the metadata database and the source files for file assets (the file repository). The default location is the D:\Workgroup_Databases folder (or S:\Workgroup_Databases on a cluster system). This folder is represented by the administrative share name WG_Database$. The $ indicates a hidden share.

Interplay Databases, Folders, and Files

To identify the actual folder, open a Command Prompt window and type
n
To create an Interplay database:
1. In the Database section of the Interplay Administrator window, click the Create Database icon.
The Create Database view opens.
2. In the New Database Information area, leave the default “AvidWG” in the Database Name text box. For an archive database, leave the default “AvidAM.” These are the only two supported database names.
3. Type a description for the database in the Description text box, such as “Main Production Server.”
4. Select “Create default Avid Interplay structure.”
After the database is created, a set of default folders within the database are visible in Interplay Access and other Interplay clients. For more information about these folders, see the Interplay Access User’s Guide.
5. Keep the root folder for the New Database Location (Meta Data).
The metadata database must reside on the Interplay Engine server.
6. Keep the root folder for the New Data Location (Assets).
7. Click Create to create directories and files for the database.
The Interplay database is created. For information about the folders and files that compose the database, see
“Interplay Databases, Folders, and Files” on page 27.
net share
.
Interplay Databases, Folders, and Files
When the Interplay Engine creates a database, it creates a set of directories and files in the locations you specified in the Create Database view (see
page 26
The Interplay Engine also creates a user database, which is located on the server that you designated as the Central Configuration Server during the installation (see
Central Configuration Server” on page 104
Database File Structure
The database file structure is based on the administrative share that was set during the Interplay Engine installation. By default, this administrative share is named WG_Database$ and is associated with the folder D:\Workgroup_Databases (S:\Workgroup_Databases for cluster systems). The “$” indicates a hidden share. To identify the actual folder, open a Command Prompt window and type
).
net share
).
.
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“Creating an Interplay Database” on
“Understanding the
Interplay Databases, Folders, and Files
This folder contains either the AvidWG or the AvidAM folder. If the server is functioning as the Central Configuration server, the folder also includes the _InternalData folder. The following table describes these folders:
Database Description
_Internal Data User database: Contains Central Configuration Server information such as
users and roles.
AvidWG Interplay Engine database: Contains metadata for Avid assets and file
assets, and source files for file assets.
AvidAM Interplay Archive Engine database: Contains archived metadata for Avid
assets and file assets, and source files for file assets.
Database Folders and Files
The following table lists the folders that are included in the AvidWG or AvidAM folders. During normal work, users or administrators do not need to work directly with these folders and files. All access for normal work is through Interplay products. You need to work with these files when splitting a database or possibly when troubleshooting a problem.
c
You should exclude the _Database and _PropertyStore folders of each database from any kind of virus checking because virus checking tools might try to lock the database files).
Database Directories and Files
Directory or File Directory or File Description
_Database The main database directory, which contains database files and the
database journal. These files contain the database structure and all metadata. All files within this folder contain binary information and cannot be viewed or edited with a text editor.
_Master The main data directory, which contains the source files for file assets that
are managed by the database (the file repository). This directory contains source files for all versions of the file assets.
Source files for Avid assets are always stored in Avid media folders
n
on shared storage.
Handover Directories: _Import, _CheckIn, _PropertyHandover, _Handover
Whenever a file is copied from the client to the server, the file is first copied into one of these directories, depending on what operation (check in, import, and so on) was performed. The server then moves the file from these handover directories into the _Master directory.
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Creating and Restoring Database Backups

Database Directories and Files (Continued)
Directory or File Directory or File Description
_PropertyStore The database directory that contains files holding the contents of streamed
properties. Streamed properties include metadata about Avid assets, such as head frames and AAF information.
_Backup The data folder that contains backup versions of the database that are
created through the automated backup process (see
Automatic Database Backups” on page 35
AvidWG.pro, AvidAM.pro A cookie file representing the database. It contains no vital information,
but it is needed to activate a deactivated database (see
Deactivated Database” on page 65
Folderlocations.xml A file that informs the server about the location of the _Database directory.
_Buckets Not currently used.
Maximum Number of Characters for Clip Names, Folders, and Files
).
).
“Scheduling
“Activating a
Avid recommends adhering to a best practice of a 255 character limit for clip names. While it is technically possible for clip names to be longer, folders and files are hard set at this 255 maximum and using it as a guideline may be easier to enforce over time across staff or teams.
Maximum Number of Characters in Interplay Path
The maximum number of characters you can have in a path on the Interplay Engine is 32,767, based on the Windows operating system limit.
Creating and Restoring Database Backups
There are two basic approaches to backing up an Interplay database:
Using a combination of backups scheduled through the Interplay Administrator (automatic backups) and manual backups of other parts of the database. This approach should be used as part of a regular backup strategy.
Using a professional backup tool to do a complete backup to offline media. This backup should include both the Interplay backup and the folders that Interplay backup process does not include.
Creating a complete copy of the complete database using Robocopy or 7-Zip is useful before doing a major system upgrade. These tools can be used in place of a professional backup tool. However, keep in mind that performance and stability might suffer.
29
The following topics provide information about creating and restoring database backups:
“Types of Interplay Administrator Backups” on page 30
“Recommendations for Backup Configuration” on page 31
“Scheduling Automatic Database Backups” on page 35
“Setting the Number of Database Backups to Keep” on page 34
“Starting a Backup Manually” on page 39
“Using an Archiving Tool for Backup” on page 40
“Restoring an Earlier Version of a Database” on page 42
“Performing a Partial Restore of an Interplay Production Database” on page 53
“Creating a Metadata-Only Backup for Customer Support” on page 57

Types of Interplay Administrator Backups

The Interplay Administrator lets you run create two different kinds of metadata backups: a Complete metadata backup and a Fast metadata backup. You can schedule backups to run automatically or you can run a backup manually. The following table describes the different types of backups.
Creating and Restoring Database Backups
Backup Type Description
Complete (Full) backup Creates copies of database files in the _Database folder and streamed
properties files in the _PropertyStore folder. Streamed properties include metadata about Avid assets, such as head frames and AAF information. This is the preferred backup.
Fast backups:
- Incremental Creates copies of database files and streamed properties files that were added to the database since the last Complete Backup, the last Incremental Backup, or the last Differential Backup.
- Differential Creates copies of database files and streamed properties files that were added to the database since the last Complete Backup. In most cases, this backup takes longer to perform than an Incremental backup.
- Metadata Only (Manual backup only) Creates copies of database files in the _Database folder, but not streamed properties files in the _PropertyStore folder. This type of Fast backup is less useful than an Incremental or Differential backup. See
“Starting a Backup Manually” on page 39.
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