Pinnacle Systems Interplay Archive Engine - 2.6 Administrator’s Guide

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Avid® Interplay® Engine and

Avid Interplay Archive Engine

Administration Guide

Version 2.6

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Footage

Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. News material provided by WFTV Television Inc. Ice Island — Courtesy of Kurtis Productions, Ltd.

Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide • 0130-07640-03 Rev G • June 2012

• Created 6/7/12 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing Help and Documentation on the Interplay Portal. . . . . . . . . . . . . . . . . . . . . . . . 14

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 1 Getting Started with the Avid Interplay Administrator . . . . . . . . . . . . . . . . 17

Understanding the Interplay Engine and Interplay Workgroups . . . . . . . . . . . . . . . . . . . 17

Using the Avid Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Starting the Avid Interplay Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the Avid Interplay Administrator Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Opening an Interplay Administrator View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Opening Interplay Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Exiting the Avid Interplay Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2 Database Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating an Interplay Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Avid Interplay Databases, Folders, and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Creating and Restoring Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Types of Interplay Administrator Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Recommendations for Backup Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Setting the Number of Database Backups to Keep . . . . . . . . . . . . . . . . . . . . . . . . . 38

Scheduling Automatic Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Starting a Backup Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using an Archiving Tool for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Restoring an Earlier Version of a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Performing a Consistency Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Viewing Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Locking and Unlocking Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Managing Databases: Deactivating, Activating, and Migrating . . . . . . . . . . . . . . . . . . . . 61

Deactivating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Activating a Deactivated Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Migrating a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Moving a Database to Another Server (Non-Clustered Systems). . . . . . . . . . . . . . . . . . 67

Moving a Database and Users to Another Server (Non-Clustered Systems) . . . . . . . . . 69

Moving a Database to Another Server (Clustered Systems) . . . . . . . . . . . . . . . . . . . . . 71

Moving a Database and Users to Another Server (Clustered Systems) . . . . . . . . . . . . . 73

Moving a Database Under Low Disk Space Conditions . . . . . . . . . . . . . . . . . . . . . . . . . 76

Renaming a Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Running Database Maintenance Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 3 Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Changing the Database and Data Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Locking and Unlocking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Restarting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Installing a Permanent License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

License Types and Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Exporting a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Troubleshooting Licensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using the License Key Info Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 4 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Understanding the Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Moving the CCS to Another Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Viewing and Changing the CCS for a Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Adding Users to a Central Configuration Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Setting User Authentication Providers and Importing Users . . . . . . . . . . . . . . . . . . . . . 100

Setting Avid Unity Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting Windows Domain Authentication and Importing Users . . . . . . . . . . . . . . . 103

Setting LDAP Authentication and Importing Users. . . . . . . . . . . . . . . . . . . . . . . . . 105

LDAP Server Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Managing Users, User Groups, and User Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Understanding Default User Groups, Users, and Roles. . . . . . . . . . . . . . . . . . . . . 112

Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Adding Users Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Viewing and Setting Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Understanding Standard Roles and Default Rights . . . . . . . . . . . . . . . . . . . . . . . . 115

Viewing and Changing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Viewing and Setting Authentication Providers for Individual Users . . . . . . . . . . . . 118

Deleting Users and User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Removing Users from User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Managing Database Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Viewing General Role Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting or Changing a General Role Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . 123

Blocking Access by a Group or User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Managing Special Access Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Guidelines for User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Chapter 5 Site Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Defining Property Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Setting the Resolutions Available for Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Creating Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Adding a Custom Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Setting Access Control for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Working with Lists for Custom Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Configuring Remote Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Configuring Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Adding Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Removing Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Setting Server Hostnames and the Workgroup Name . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring the Interplay Streaming Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Interplay Media Services View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Interplay Transfer Status View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Interplay Transfer Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Workgroup Transfer Presets View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Specifying Remote Servers for Asset Tracking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Specifying Archive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 160

Setting the Ownership for New Database Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Setting Options for Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Understanding the Deletion Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Scheduling the Deletion of Database Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Setting Options for Deleting Only OMF Media, Only MXF Media, or Both. . . . . . . 172

Setting Options for Deleting Locked Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Activating the Option to Delete Referenced Assets . . . . . . . . . . . . . . . . . . . . . . . . 174

Using the Delete Kept Media Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Viewing and Setting the Metadata Override Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Chapter 6 Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Application Database Settings View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Setting Options in the Editing Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Setting Audio Mixing Defaults for Access and Assist . . . . . . . . . . . . . . . . . . . . . . . 189

Sending a Source to Playback in Interplay Assist . . . . . . . . . . . . . . . . . . . . . . . . . 191

Setting the Shotlist Start Timecode for Interplay Access and Interplay Assist . . . . 192

Setting an Automatic Timeout for Interplay Assist and Avid Instinct . . . . . . . . . . . 193

Configuring the Frame Locators Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Setting Instinct/Assist User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Instinct/Assist User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Pro Tools Plug-Ins Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Installing the Pro Tools Plug-Ins for Interplay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Configuring the Pro Tools Import Plug-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Configuring the Pro Tools Export Plug-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Configuring the Pro Tools User Settings Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Chapter 7 Avid Interplay Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Chapter 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Troubleshooting Login Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Troubleshooting Client Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Optimizing Avid Interplay Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Troubleshooting Firewalls and Avid Interplay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Troubleshooting the Server Execution User Account . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Determining the Server Execution User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Re-creating the Server Execution User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Shutting Down or Locking the Server Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Chapter 9 Configuring Interplay for a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . 216

Understanding a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Supported Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Preparing for a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Splitting a Database for New Interplay Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Splitting a Database for Existing Interplay Installations . . . . . . . . . . . . . . . . . . . . . . . . 222

Configuring the workgroup.xml File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Identifying the Root Folder of the Interplay Server Database . . . . . . . . . . . . . . . . 227

Reuniting a Split Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Reuniting a Split Database (AvidWG Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Reuniting a Split Database (AvidWG and _InternalData). . . . . . . . . . . . . . . . . . . . 234

Appendix A Installed Components and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Avid Interplay Engine Directory: Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Apache Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Data Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Preview Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Required TCP/IP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Avid Interplay Engine Servers and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Avid Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Avid Workgroup HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Avid Workgroup Server Browser Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Avid Workgroup Preview Server Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Avid Workgroup TCP/COM Bridge Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Avid Workgroup VSS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Avid Workgroup Engine Monitor Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Appendix B Interplay Engine Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Configuring the Server Event Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Config.xml File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Supported Actions in Config.xml . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Supported Events in Config.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Server Event Configuration Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

LogWatch.xml. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Sending E-mail Notifications from LogWatch.xml . . . . . . . . . . . . . . . . . . . . . . . . . 266

Configuring Client Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Setting the Filetransfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Appendix C Valid and Invalid Characters in Avid Interplay . . . . . . . . . . . . . . . . . . . . . . 272

Appendix D System Metadata Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Appendix E Server Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Appendix F Consistency Check Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Consistency Check Critical Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Consistency Check Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Consistency Check Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Using This Guide

Congratulations on your purchase of Avid®Interplay®, a powerful system for managing media in a shared storage environment. This guide describes how to use Avid Interplay Administrator, an Interplay client application that provides tools to configure the Avid Interplay Engine and to manage the database on the server.

This guide is intended for all Avid Interplay administrators who are responsible for installing, configuring and maintaining an Avid Interplay Engine or Avid Interplay Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup. This guide includes a detailed description of each of the Avid Interplay Administrator task groups and how you can use them to administer your server and databases. Some of the settings that you are able to change affect the server itself, while others only affect the database stored on the server.

The Interplay Administrator is supported on both the Microsoft platforms. When necessary, the guide describes platform-specific differences.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

Limited number of client applications per user per machine: A user can run only one Interplay

Access session and one Interplay Administrator session on one machine. This software does not support terminal/server sessions.

Windows® and the Mac OS®X

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

Symbols and Conventions

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published:

- If the latest information for your Avid product is provided as printed release notes, they

are shipped with your application and are also available online.

- If the latest information for your Avid product is provided as a ReadMe file, it is

supplied on your Avid installation media as a PDF document (README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at www.avid.com/readme.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

If You Need Help

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Viewing Help and Documentation on the Interplay Portal

You can quickly access the Interplay Help, PDF versions of the Interplay guides, and useful external links by viewing the Interplay User Information Center on the Interplay Portal. The Interplay Portal is a web site that runs on the Interplay Engine.

You can access the Interplay User Information Center through a browser from any system in the Interplay environment. You can also access it through the Help menu in Interplay Access and the Interplay Administrator.

Interplay Documentation

The Interplay Help combines information from all Interplay guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay User Information Center through a browser:

1. Type the following line in a web browser:

http://Interplay_Engine_name

For Interplay_Engine_name substitute the name of the computer running the Interplay Engine software. For example, the following line opens the portal web page on a system named docwg:

http://docwg

2. Click the “Avid Interplay Documentation” link to access the User Information Center web page.

To open the Interplay User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Interplay Documentation

The following documents describe how to use Avid Interplay:

• Avid Interplay Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Avid Interplay Archive Engine.

• Avid Interplay Software Installation and Configuration Guide — describes how to use the Avid Interplay Installer DVD to install and configure software on the various systems that make up a Interplay environment.

• Avid Interplay Engine Failover Guide — describes how to set up a cluster configuration for the Avid Interplay Engine and the Avid Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.

• Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide — describes how to administer your Avid Interplay Engine or Avid Interplay Archive Engine and Avid Interplay database.

• Avid Interplay Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Avid Interplay database.

• Avid Interplay Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

Avid Training Services

• Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.

• Avid Interplay Media Services Setup and User’s Guide — Avid Interplay Media Services lets you control and automate Transcode, Archive, and ProEncode services.

• Avid Interplay Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Avid Low Res Encode Setup and Configuration — describes how to set up and configure an Avid Low Res Encode system. Includes information on updating the bootset, root disk image, and configuring a Low Res Encode system to work with CaptureManager.

• Avid Interplay Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.

• Avid Interplay Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Avid Interplay Capture.

™

• Avid CaptureManager User’s Guide — describes how to use CaptureManager newsroom environment to coordinate video feeds, schedule feed captures at both high and low resolutions, and record late breaking events instantly.

in a

• Avid CaptureManager Installation and Configuration Guide — describes how to set up and configure CaptureManager.

All documents are available in PDF form on the Interplay Portal and also on the Avid Knowledge Base at www.avid.com/onlinesupport.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Getting Started with the Avid Interplay

Administrator

The Avid Interplay Administrator provides database administrators and maintenance engineers with the tools required to configure the Avid Interplay Engine and to manage the database on the server.

The following topics provide basic information for using the Interplay Administrator:

• Understanding the Interplay Engine and Interplay Workgroups

• Using the Avid Interplay Administrator

• Starting the Avid Interplay Administrator

• Using the Avid Interplay Administrator Window

• Opening an Interplay Administrator View

• Opening Interplay Help

• Exiting the Avid Interplay Administrator

For an overview of all Avid Interplay components, see the Avid Interplay Best Practices Guide.

Understanding the Interplay Engine and Interplay Workgroups

The Avid Interplay Engine forms the backbone of the Interplay environment. The Interplay Engine is a server that combines an asset database with workflow management software, both of which are integrated with Avid shared storage and Avid archive solutions. This topic provides basic information about the functions and components of the Interplay Engine.

One Interplay Engine, One Interplay Database, One Shared Storage Network

The Interplay Engine is one component of an Interplay workgroup. At a minimum, an Interplay workgroup is composed of one Interplay Engine, one Interplay database, one Avid shared-storage network (Avid ISIS and services.

or Avid Unity™ MediaNetwork), and associated software

Understanding the Interplay Engine and Interplay Workgroups

Metadata Database

Avid Shared Storage

File Assets

Media for Avid Assets

Avid Interplay Engine

An Interplay database consists of two parts:

• A metadata database, which holds information about the assets, or metadata.

• Source files for the assets, for example, graphics files and Avid media files. The source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage system. The source files for Avid assets are always stored on shared storage.

The following illustration shows the metadata database and the source files for file assets stored on the internal drive of the Interplay Engine server and the source files for Avid assets stored on an Avid shared storage workspace.

For information about all Interplay components and detailed sample configurations, see Avid Interplay Best Practices.

Avid Assets, File Assets, and Splitting the Database

Interplay manages two different kids of assets. Avid assets are assets that are created by Avid applications through capture, ingest, import, or transfer. Avid assets include:

• Master clips

•Subclips

• Sequences

•Effects

• Motion effects

• Rendered effects

• Group clips

File assets are any assets that are not created by an Avid application. Any file you can create on your workstation, through applications such as Adobe Photoshop or Microsoft Word, can be added to the Interplay database and managed by Interplay as a file asset.

Understanding the Interplay Engine and Interplay Workgroups

Metadata Database

Avid Shared Storage

File Assets

Media for Avid Assets

Avid Interplay Engine

Streamed Properties

Media files for Avid assets are always stored on an Avid shared-storage system. Source files for file assets can be stored on the Interplay Engine or on an Avid shared-storage workspace. The location that holds file assets is called the file repository.

When you first install Interplay Engine software, the installation program requires you to set one root folder for the database on a local drive. By default, this root folder holds both the metadata database and files for file assets. If the Interplay Engine server does not have adequate local storage for your Interplay database (for example, if your facility stores a large number of file assets in the Interplay database), you can configure the Interplay Engine to store only the metadata database on the Interplay Engine. All other database files and folders can be stored on an Avid shared-storage workspace. This configuration is called a split database. The following illustration shows a split database.

In a split database, source files for file assets and streamed properties for Avid assets (head

frames and AAF information) are stored on a shared storage workspace. Media files for Avid assets, such as .mxf files, are always stored on a shared storage workspace.

For more information, see “Configuring Interplay for a Split Database” on page 216.

Multiple Workgroups

A large production facility can have more than one Interplay workgroup. Each workgroup must have its own Interplay Engine, database, and shared storage network. Users on Interplay Access can view and access assets from more than one workgroup and can transfer them from one to another using a file copy procedure for file assets and Avid Interplay Transfer for Avid assets. You can also use the Interplay Delivery service to transfer Avid assets.

Understanding the Interplay Engine and Interplay Workgroups

Interplay online database

Interplay Archive Engine database

Interplay Archive Engine

A facility might also include an Interplay Archive Engine. An Interplay Archive Engine is configured similarly to an Interplay Engine. An Archive Engine is integrated with a third-party archive system. An Interplay Archive database is always named AvidAM. An Interplay database is always named AvidWG.

An Interplay Archive database and an Interplay database use different icons, as shown in the following illustration from Interplay Access. The archive database is represented by a safe, and archive folders are represented by boxes.

For more information about the Interplay Archive Engine, see Avid Interplay Best Practices.

Using the Avid Interplay Administrator

In this guide, references to the Interplay Engine also refer to the Archive Engine, unless

otherwise noted.

Central Configuration Server

If a production facility includes more than one Interplay workgroup, you can specify one Interplay Engine as the Central Configuration Server (CCS). The CCS is an Interplay Engine module that stores information that is common to all other Interplay Engines. The CCS provides a means to manage user accounts across multiple workgroups. For more information, see

“Understanding the Central Configuration Server” on page 95.

Server Execution User

The Server Execution User is a Windows operating system user that runs the Interplay Engine processes. You specify the user name and password for the Server Execution User when you install the Interplay Engine on the server. The Server Execution User needs local administrator rights on the operating system for the Interplay Engine server and read/write access to the Avid shared-storage file system.

For more information, see “Troubleshooting the Server Execution User Account” on page 211.

Avid Interplay as a Client-Server Application

Avid Interplay is designed as a client-server application. The Interplay Engine is configured to run on a central machine that is accessible to all users through a network. An Avid Interplay application that runs on a client machine is a client of the Avid Interplay Engine server. Avid Interplay client applications, such as Interplay Access, Interplay Assist, Avid Instinct Avid editing applications that use the Interplay Window can access and browse multiple databases. The Interplay Administrator is also a client application.

Avid Interplay uses TCP/IP and related protocols for its network communication. Therefore, TCP/IP must be installed on all machines. Since TCP/IP is used to access the Internet, most users already have this component installed. See “Required TCP/IP Ports” on page 248 for more information.

Using the Avid Interplay Administrator

The Avid Interplay Administrator is a client application that you use to manage either the Interplay Engine or the Interplay Archive Engine. The Interplay Administrator is installed at the same time that you install Interplay Access. You can install the Interplay Administrator as a client on any computer in your network and then use it to manage any Interplay Engine or Interplay Archive Engine that is available on the network. For information on installing Interplay Access and the Interplay Administrator, see the Avid Interplay Software Installation and Configuration Guide.

, and

Starting the Avid Interplay Administrator

The Interplay Administrator provides you with the tools you need for the following major tasks:

• Setting up a new database. See “Creating an Interplay Database” on page 28.

• Backing up the database. Backing up the database regularly protects your data, allowing you to restore the database to a saved state in the event of failure. See “Creating and Restoring

Database Backups” on page 33.

• Maintenance tasks, such as locking, unlocking, and restarting the server. See “Server

Settings” on page 82.

• Creating, editing, and deleting user accounts and managing user authorization. See “User

Management” on page 95.

• Configuring client applications and the workgroup. See “Site Settings” on page 131.

• Configuring the Interplay Archive Engine. See “Specifying Archive Settings” on page 158. For more information on archiving, see Avid Interplay Best Practices and the Avid Interplay Media Services Setup and User’s Guide..

• Configuring Application Settings and Avid Interplay Services. See “Application Settings”

on page 179 and “Avid Interplay Services” on page 206.

Starting the Avid Interplay Administrator

To start the Avid Interplay Administrator:

1. Do one of the following:

t Click the Start button and then select All Programs > Avid >

Avid Interplay Access Utilities > Avid Interplay Administrator.

t From Interplay Access, select Tools > Open Interplay Administrator.

The Avid Interplay Administrator Server Login screen appears.

Starting the Avid Interplay Administrator

The first time you open the Interplay Administrator, the Server text box is empty. If you have already logged into a server, the text box shows the last server you logged in to.

2. Select the server you want to work with by doing one of the following:

t Accept the server that is displayed.

t Type the name of the server that you want to log in to. You can also use an IP address.

t Click the arrow for the Server list and select the server name from the list.

The first part of the list shows recent servers, the second part of the list shows servers that were added manually (not on a local area network), and the third part shows servers available on your local area network.

t Click the arrow for the server list and select Add Server. Type a new server name.

Using the Avid Interplay Administrator Window

3. Type a user name and password for an account with administration rights.

On the first start after installing the Avid Interplay Engine, only the user Administrator exists. Type “Administrator” in the dialog box. The password is empty by default. Change the password of the Administrator as soon as possible (see “Viewing and Setting Attributes”

on page 114).

The Interplay Administrator account is different from the Server Execution User account. The

Interplay Administrator account is used to manage users and the database. The Server Execution User account is used to run the Interplay Engine processes.

4. Click Connect.

The Interplay Administrator window opens.

If you have any problems logging in, see “Troubleshooting Login Problems” on page 208.

Using the Avid Interplay Administrator Window

The Avid Interplay Administrator window is divided into six groups: Database, Server, User Management, Site Settings, Application Settings, and Avid Interplay Services. The name of the Interplay Engine server you are connected to is displayed in the upper right of the window.

Using the Avid Interplay Administrator Window

Each group contains views for managing components of the Avid Interplay Engine. Each group is described in a separate section of this guide:

• “Database Settings” on page 28

• “Server Settings” on page 82

• “User Management” on page 95

• “Site Settings” on page 131

• “Application Settings” on page 179

• “Avid Interplay Services” on page 206

Opening an Interplay Administrator View

To open an Interplay Administrator view:

t In the Interplay Administrator window, click an icon.

The view you select replaces the Interplay Administrator window. Each view includes a path that shows the relative location of that view. The following illustration shows part of the Create Database view. In this example, the path shows that the Create Database view is included in the Database section of the Interplay Administrator window (In the path, the Interplay Administrator window is represented as the Interplay Server).

To return to the Interplay Administrator window:

t Click the Menu button in the upper left of the view.

Opening Interplay Help

The Interplay Help system is installed when you install the Interplay Engine. The Interplay Help system provides all user and administrator information that is contained in the Interplay manuals. The Interplay Administrator Help menu provides five entry points: one for the Welcome screen and four that correspond to four Interplay applications:

• Interplay Administration Help

• Interplay Media Services Help

• Interplay Transfer Help

• Interplay Installation Help

You can access the entire Help system, including the Search and Index tabs, from any of those entry points.

To access Interplay Help:

t Select Help, and then select the desired application.

Exiting the Avid Interplay Administrator

t Select Documentation Website on Server.

The Avid Interplay User Information Center page opens. You can open the Help, PDF versions of the Interplay user guides, and other useful links. See “Viewing Help and

Documentation on the Interplay Portal” on page 14

Exiting the Avid Interplay Administrator

When you are finished using the Avid Interplay Administrator, you should log out or close the application. Logging out can be convenient if you want to log in to a different database.

To log out:

t Click the Log out button in the upper right of the Interplay Administrator window.

The application remains open, with the login screen displayed.

To close the Interplay Administrator, do one of the following:

t Select File > Exit.

t Click the close button in the upper right of the window.

The Interplay Administrator window closes.

2 Database Settings

The Database settings allow you to create, configure, and manage the Interpla y database. The following topics describe how to use these settings:

• Creating an Interplay Database

• Avid Interplay Databases, Folders, and Files

• Creating and Restoring Database Backups

• Performing a Consistency Check

• Viewing Database Information

• Locking and Unlocking Databases

• Managing Databases: Deactivating, Activating, and Migrating

• Moving a Database to Another Server (Non-Clustered Systems)

• Moving a Database and Users to Another Server (Non-Clustered Systems)

• Moving a Database to Another Server (Clustered Systems)

• Moving a Database and Users to Another Server (Clustered Systems)

• Moving a Database Under Low Disk Space Conditions

• Renaming a Database

• Running Database Maintenance Tools

Creating an Interplay Database

The Create Database view lets you name and create a new Interplay database. You need to create an Interplay database after you install the Interplay Engine and Interplay Access software.

Avid supports only one database for each Interplay Engine. The database must be named AvidWG, or for an Archive Engine database, AvidAM.

The root folder for a new database is set during the installation of the Interplay Engine software. By default, the installation program creates one shared folder for both the metadata database and the source files for file assets (the file repository). The default location is the D:\Workgroup_Databases folder (or S:\Workgroup_Databases on a cluster system). This folder is represented by the administrative share name WG_Database$. The $ indicates a hidden share.

Creating an Interplay Database

To identify the actual folder, open a Command Prompt window and type

If the Interplay Engine server does not have adequate local storage for your Interplay database (for example, if your facility stores a large number of file assets in the Interplay database), you can configure the Interplay Engine to store only the metadata database on the Interplay Engine. The file repository and all other database files and folders can be stored on an Avid shared-storage workspace. This configuration is called a split database.

If you are going to use a split database configuration, the most efficient approach is to specify how to divide the database before you create it. You specify the locations in the Server Settings view (see “Changing the Database and Data Locations” on page 82) and then create the database in the Create Database view.

The following illustration shows the Create Database view with two locations specified:

• The metadata database will be installed in \\DOCWG\WG_Database$, which represents a folder on the Interplay Engine (by default, D:\Workgroup_Databases).

• The file repository will be installed in \\AAC-ISIS\File_Assets\, which is a shared storage workspace that you need to set in the Server Settings view.

net share

For complete information on configuring a split database, see “Configuring Interplay for a Split

Database” on page 216.

Avid Interplay Databases, Folders, and Files

To create an Interplay database:

1. In the Database section of the Interplay Administrator window, click the Create Database icon.

The Create Database view opens.

2. In the New Database Information area, leave the default “AvidWG” in the Database Name text box. For an archive database, leave the default “AvidAM.” These are the only two supported database names.

3. Type a description for the database in the Description text box, such as “Main Production Server.”

4. Select “Create default Avid Interplay structure.”

After the database is created, a set of default folders within the database are visible in Interplay Access and other Interplay clients. For more information about these folders, see the Avid Interplay Access User’s Guide.

5. Keep the root folder for the New Database Location (Meta Data).

The metadata database must reside on the Interplay Engine server.

6. Keep the root folder for the New Data Location (Assets).

If you are creating a split database, this entry should show the Avid shared-storage workspace that you set in the Server Settings view (see “Changing the Database and Data

Locations” on page 82).

7. Click Create to create directories and files for the database.

The Interplay database is created. For information about the folders and files that compose the database, see “Avid Interplay Databases, Folders, and Files” on page 30.

Avid Interplay Databases, Folders, and Files

When the Interplay Engine creates a database, it creates a set of directories and files in the locations you specified in the Create Database view (see “Creating an Interplay Database” on

page 28).

The Interplay Engine also creates a user database, which is located on the server that you designated as the Central Configuration Server during the installation (see “Understanding the

Central Configuration Server” on page 95).

Avid Interplay Databases, Folders, and Files

Database File Structure

The database file structure is based on the administrative share that was set during the Interplay Engine installation. By default, this administrative share is named WG_Database$ and is associated with the folder D:\Workgroup_Databases (S:\Workgroup_Databases for cluster systems). The “$” indicates a hidden share. To identify the actual folder, open a Command Prompt window and type

net share

This folder contains either the AvidWG or the AvidAM folder. If the server is functioning as the Central Configuration server, the folder also includes the _InternalData folder. The following table describes these folders:

Database Description

_Internal Data User database: Contains Central Configuration Server information such as

users and roles.

AvidWG Interplay Engine database: Contains metadata for Avid assets and file

assets, and source files for file assets.

AvidAM Interplay Archive Engine database: Contains archived metadata for Avid

assets and file assets, and source files for file assets.

Split Database

If you configured your system to create a split database (either when creating a database or after installation), an AvidWG folder exists on both the Interplay Engine server and the shared storage workspace. Only the _Database folder is located on the Interplay Engine server. The other folders are located on the shared storage workspace. For more information about working with a split database, see “Configuring Interplay for a Split Database” on page 216.

Database Folders and Files

The following table lists the folders that are included in the AvidWG or AvidAM folders. During normal work, users or administrators do not need to work directly with these folders and files. All access for normal work is through Avid Interplay products. You need to work with these files when splitting a database or possibly when troubleshooting a problem.

You should exclude the _Database and _PropertyStore folders of each database from any kind of virus checking because virus checking tools might try to lock the database files).

Avid Interplay Databases, Folders, and Files

Database Directories and Files

Directory or File Directory or File Description

_Database The main database directory, which contains database files and the

database journal. These files contain the database structure and all metadata. All files within this folder contain binary information and cannot be viewed or edited with a text editor.

If you are working with a split database, this directory is located on the Interplay Engine server and other directories are located on a shared storage workspace.

_Master The main data directory, which contains the source files for file assets that

are managed by the database (the file repository). This directory contains source files for all versions of the file assets.

Source files for Avid assets are always stored in Avid media folders

on shared storage. If you are working with a split database, this directory is located on a shared storage workspace.

Handover Directories: _Import, _CheckIn, _PropertyHandover, _Handover

_PropertyStore The database directory that contains files holding the contents of streamed

_Backup The data folder that contains backup versions of the database that are

AvidWG.pro, AvidAM.pro A cookie file representing the database. It contains no vital information,

Folderlocations.xml A file that informs the server about the location of the _Database directory.

_Buckets Not currently used.

Whenever a file is copied from the client to the server, the file is first copied into one of these directories, depending on what operation (check in, import, and so on) was performed. The server then moves the file from these handover directories into the _Master directory.

properties. Streamed properties include metadata about Avid assets, such as head frames and AAF information.

created through the automated backup process (see “Scheduling

Automatic Database Backups” on page 39).

but it is needed to activate a deactivated database (see “Activating a

Deactivated Database” on page 62).

If you set a new location for the file assets, you might need to edit this file. See “Splitting a Database for Existing Interplay Installations” on

page 222.

Creating and Restoring Database Backups

There are two basic approaches to backing up an Interplay database:

• Using a combination of backups scheduled through the Interplay Administrator (automatic backups) and manual backups of other parts of the database. This approach should be used as part of a regular backup strategy.

• Using a professional backup tool to do a complete backup to offline media. This backup should include both the Interplay backup and the folders that Interplay backup process does not include.

Creating a complete copy of the complete database using Robocopy or 7-Zip is useful before doing a major system upgrade. These tools can be used in place of a professional backup tool. However, keep in mind that performance and stability might suffer.

The following topics provide information about creating and restoring database backups:

• “Types of Interplay Administrator Backups” on page 34

• “Recommendations for Backup Configuration” on page 34

• “Scheduling Automatic Database Backups” on page 39

• “Setting the Number of Database Backups to Keep” on page 38

• “Starting a Backup Manually” on page 43

• “Using an Archiving Tool for Backup” on page 44

• “Restoring an Earlier Version of a Database” on page 46

Creating and Restoring Database Backups

Types of Interplay Administrator Backups

The Interplay Administrator lets you run create two different kinds of metadata backups: a Complete metadata backup and a Fast metadata backup. You can schedule backups to run automatically or you can run a backup manually. The following table describes the different types of backups.

Backup Type Description

Complete (Full) backup Creates copies of database files in the _Database folder and streamed

properties files in the _PropertyStore folder. Streamed properties include metadata about Avid assets, such as head frames and AAF information. This is the preferred backup.

Fast backups:

- Incremental Creates copies of database files and streamed properties files that were added to the database since the last Complete Backup, the last Incremental Backup, or the last Differential Backup.

- Differential Creates copies of database files and streamed properties files that were added to the database since the last Complete Backup. In most cases, this backup takes longer to perform than an Incremental backup.

- Metadata Only (Manual backup only) Creates copies of database files in the _Database folder, but not streamed properties files in the _PropertyStore folder. This type of Fast backup is less useful than an Incremental or Differential backup. See “Starting a Backup Manually” on page 43.

The _PropertyStore folder is critical if you need to completely restore Avi d a s s e ts . Av id recommends that you schedule a Complete backup once a week and a Fast backup (either Incremental or Differential) daily.

For information on how to restore a database, see “Restoring a Complete Backup or a Fast

Backup” on page 48.

Recommendations for Backup Configuration

Automatic backups, as scheduled through the Interplay Administrator, do not back up the entire database, so they are only one component of a complete backup strategy.

The following table lists the different types of backups needed to completely back up the Interplay database. For an Interplay archive, substitute AvidAM for AvidWG.

Creating and Restoring Database Backups

Type of Backup Folders or Files Backed Up

Fast Metadata Only backup AvidWG\_Database

Complete (Full) backup Fast Incremental backup Fast Differential backup

Automatic Full Backup WG_Database$\_InternalData

Manual backup AvidWG\_Master

AvidWG\_Database AvidWG\_PropertyStore

This folder is automatically backed up once a week at 1 a.m. on Sunday.

AvidWG\AvidWG.pro AvidWG\FolderLocations.xml

See “Avid Interplay Databases, Folders, and Files”

on page 30 for descriptions of these folders and

files. It is not necessary to back up AvidWG\_Backup unless you want to make a backup of automated backups. Other folders in AvidWG do not need to be backed up because they are temporary folders that are automatically recreated.

This type of manual backup might involve tape backup or another kind of backup process.

The _Master folder, which holds source files for file assets, is not included in the automatic backup, which includes only metadata. It must be backed up by another backup method regularly. Also be aware that the automatic backup process does not back up Avid media files on shared storage workspaces.

It is extremely important to use the automatic backup process available through the Interplay Administrator instead of just a tape backup for backing up the _Database and _PropertyStore folders. Tape backups can be:

• Inconsistent: A tape backup of the _Database folder while the server is running can lead to inconsistent backup files because the server might not have applied all the transactions to the database yet.

• Inconvenient: Because it is not safe to make tape backups of the _Database folder while the server is running, the server must be completely shut down during tape backup, causing inconvenience.

• Unpredictable and dangerous: The backup might lock the database files. This prevents the server from reading and writing those files. The database could become damaged.

Creating and Restoring Database Backups

Automatic backup ensures database consistency.

Recommended Backup Configuration

Avid recommends the following backup configuration:

• Enable a daily Avid Interplay database backup. The backup should be set to run once daily at night, when the server is not being used or usage is lowest. See “Scheduling

Automatic Database Backups” on page 39.

• Decide whether to schedule the daily backup as a Complete backup or Fast backup. If you have a very large database, you can save time by scheduling a Fast backup daily and a Complete backup every few days. However, keep in mind that a Complete backup is needed to restore Avid assets. Because Complete backups can affect system performance, schedule Complete backups when the server is not being used or when usage is lowest. See “Types of

Interplay Administrator Backups” on page 34.

• Check the “number of backups to keep” setting. The Avid Interplay Engine always keeps the last Complete backup and any later Fast backups. If you want to keep more than one Complete backup, change the “number of Backups to keep” setting to be larger than the number of scheduled Fast backups. For more information, see “Setting the Number of

Database Backups to Keep” on page 38.

• Determine where to store the automatic backups. By default, the _Backup folder is located in the Workgroup_Databases folder. Depending on the size of the database, you might need to change the location to store backups. If you select a custom location, you can rename the folder from _Backup to another name.

Non-cluster systems: The default path is

- D:\Workgroup_Databases\AvidWG\_Backup

If you are working with a split database, by default the _Backup folder is located with the file repository on the shared-storage workspace, for example:

-\\SharedStorageServer\WorkspaceName\AvidWG\_Backup

Storing backups on shared storage is an acceptable configuration, either as part of a split database or as a custom location.

Prior to Interplay Engine v1.2.4, storing backups on shared storage was not recommended

because of the large number of small files included in the backup. However, the backup mechanism included with Interplay Engine v1.2.4 or later significantly reduces the number of files created in the _PropertyStore folder, which reduces the amount of storage required.

Alternatively, you can store the backups on an external file server. You need to use a UNC path when you specify the location. Make sure the Server Execution User has read/write access to this external file server and the backup folder. See “Troubleshooting the Server

Execution User Account” on page 211.

Creating and Restoring Database Backups

Cluster systems: The default path is

- S:\Workgroup_Databases\AvidWG\_Backup

On cluster systems, Avid recommends that you specify \\?\d:\backup as the path for Interplay backups. (This syntax, with a question mark, is known as a Long UNC or UNCW path, and allows for more characters than the 260-character limitation of the short UNC path.) This path will create backups on the local drive of the active node, rather than the Infortrend, thus avoiding a single point of failure.

SR2400 systems were shipped with 73 GB drives, which are too small for regular backups. These

systems should be upgraded to include larger drives.

• Ensure that the backups are working and actually creating backups. To test the backup, check that the backup subfolders databasename_date_time are being created at the specified times (according to the backup configuration) and that these subfolders are not empty. Every backup should create its own subfolder.

For example, on a non-cluster system, your backup folders might be created in the following location:

- D:\Workgroup_Databases\AvidWG\_Backup

A backup subfolder might be named AvidWG_2007-05-22_03-00.

• Enable a different backup mechanism, such as tape backup, for all folders except the _Database and _PropertyStore folders (see the table at the beginning of this topic). The

_Master folder of each database is the most important for the tape backup. Do not include the _Database and _PropertyStore folders of each database in the tape backup.

• After a Complete backup, copy the backup folder to offline media to prevent data loss. You can do this as a separate step or as part of a backup of the complete database to offline media (see the next bullet). Use a backup tool (such as Robocopy or 7-Zip) that can handle long path names and does not use excessive bandwidth, to avoid slowing down activity on the Interplay Engine. (See “Using an Archiving Tool for Backup” on page 44).

• Perform a backup of the complete database to offline media. Avid recommends a complete backup to offline media using a professional backup tool. Archive tools such as Robocopy or 7-Zip are useful before doing a major system upgrade. They can be used in place of a professional backup tool. However, performance and stability might suffer.

• If you schedule a regular restart of the engine, set it after the regular backup is created. If you restart the Interplay Engine, you cannot create a backup until at least one client connects to the engine. This could be a problem if you schedule a restart and backup at a time when there is little or not activity, such as the middle of the night.

The _Database and _PropertyStore folders of each database should be excluded from any kind of virus checking (virus checking tools might try to lock the database files).

Creating and Restoring Database Backups

Sun Mon Wed

Tue Thu

Fri Sat Sun

12345678

CCFF FFFF

Sun Mon Wed

Tue Thu

Fri Sat Sun

12345678

CCFF FFFF

Mon Wed

Tue Thu

Fri Sat Sun

9 101112131415

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Setting the Number of Database Backups to Keep

The Avid Interplay Engine always keeps the last Complete backup and any later Fast backups. If you want to keep more than one Complete backup, change the “number of Backups to keep” setting to be larger than the number of scheduled Fast backups. The default setting is 10.

The number of backups to keep includes Complete and Fast backups. After the Interplay Engine finishes a Complete backup, it checks the number of backups in the _Backup folder. If the number of backups to keep is exceeded, the Interplay Engine deletes the extra backups regardless of backup type (Complete or Fast), starting with the oldest. In this way, there is always at least one Complete Backup available.

Keeping More Than One Complete Backup

If you want to keep more than one complete backup, you must carefully calculate the number of backups to keep. For example, if you schedule Complete backups once a week and schedule Fast backups on the other 6 days, the number of backups to keep must be at least 8 (2 Complete backups and 6 Fast backups). If the number of backups to keep is less than 8, on the day of the Complete backup the Interplay Engine will delete the second-to-last Complete backup.

The following illustration shows Complete backups on Sundays and Fast backups on the other days of the week. On Sunday the 8th, after finishing a Complete backup, the Interplay Engine checks the number of backups. Because the number of backups to keep is 8, it keeps the Complete backup performed on Sunday the 1st, the 6 Fast backups, and the last Complete backup.

In the same example, the Interplay Engine does not check the number of backups again until it performs a Complete backup on Sunday the 15th. On that day, it deletes the 7 oldest backups, leaving 8. The following illustration shows the 7 oldest backups deleted.

If you check the _Backup folder before the Interplay Engine finishes a Complete backup, it is

possible for the _Backup folder to contain more than the specified number of backups to keep.

Scheduling Automatic Database Backups

The Schedule Backups view in the Interplay Administrator lets you schedule the type and frequency of your automatic backups. You can schedule two kinds of backups: Complete and Fast. You can schedule one of two different Fast backups: Incremental or Differential. For a description of the different types of backups, see “Types of Interplay Administrator Backups” on

page 34.

The Interplay Engine performs an automatic backup without locking or shutting down the server, and users can continue to work with the database. During a backup operation, all actions on the engine are cached to ensure a fully consistent backup. As a result, the performance of the Interplay Engine is slower. You should not schedule large-scale deletions during a backup operation.

When a backup is in progress, status messages are displayed at the top of the view.

Creating and Restoring Database Backups

A Backup History section displays information about the most recent backups.

Automatic backups create copies of metadata files, but do not create copies of the assets. You need to use a different process, such as tape backup, to back up your assets, as described in

“Recommendations for Backup Configuration” on page 34.

Only _Database and _PropertyStore are backed up through the Interplay Administrator backup process. Other directories, such as _Master, need to be backed up through a different process.

Creating and Restoring Database Backups

By default, backups are stored in the following folder:

\\InterplayEngine\workgroup_Databases\AvidWG\_Backup

You can specify another location, including shared storage. Make sure the Server Execution User has read/write access this location. For more information, see “Recommendations for Backup

Configuration” on page 34.

For information on restoring a database, see “Restoring a Complete Backup or a Fast Backup”

on page 48.

To schedule database backups:

1. In the Database section of the Interplay Administrator window, click the Schedule Backups icon.

The Schedule Backups view opens.

Creating and Restoring Database Backups

2. In the list on the left side of the view, select the database for which you want to view or specify automatic backup settings. The current settings are displayed.

Creating and Restoring Database Backups

3. (Option) In the Backup Information area, change your preferences if necessary.

“Backup only if modified” is selected by default to save space and avoid duplicate identical copies. The default number of versions to keep is 10. The Avid Interplay Engine always keeps the last Complete backup and later Fast backups. For more information, see

“Recommendations for Backup Configuration” on page 34.

4. (Option) In the Backup Location preference, change the path if desired.

a. Select Custom.

b. Click Browse, and navigate to the location you want. For a shared storage location, you

might need to type the path.

The custom location must be specified as a UNC path. You can also change the name of the folder from _Backup to another name. See “Recommendations for Backup Configuration”

on page 34.

5. (Option) In the Fast Metadata Backup area, select “Fast Metadata Backup Enabled” (disabled by default).

6. (Option) If Fast Metadata Backup is enabled, you can change the Fast backup frequency. The default is set to Daily. You can select any number of days on which you would like to perform Fast backups or you can set a Fast backup for one day a month.

7. (Option) If Fast Metadata Backup is enabled, you can change the Fast backup time by doing one of the following:

- Select Once at and change the hour and minutes (within 10 minute intervals) on which it

occurs using the up and down arrows.

- Select Every and set the backup to occur at regular intervals starting at midnight. Use

the down arrow to select the interval.

- Select Custom and specify custom backup times. Use the up and down arrows to select

the time, and then select Add. Repeat to add more times to perform the backup. Select a time and then Remove to cancel a backup.

The Backup time is the Interplay Engine server's local time.

8. In the Complete Metadata Backup area, make sure the option “Complete Metadata Backup Enabled” is selected (default).

Avid recommends that you schedule a Complete backup once a week.

9. (Option) Change the Complete backup frequency. Because Complete backups can take a long time and affect system performance, Avid recommends that you perform Complete backups when the server is not being used or when usage is lowest. The default is set to Sunday. You can select any number of days you would like to perform Complete backups.

10. (Option) Change the Backup time by selecting one of the following:

t Select Once at and change the hour and minutes (within 10 minute intervals) on which it

occurs using the up and down arrows.

t Select Every and set the backup to occur at regular intervals starting at midnight. Use

the down arrow to select the interval.

t Select Custom and specify custom backup times. Use the up and down arrows to select

the time, and then click Add. Repeat to add more times to perform the backup. Select a time and click Remove to cancel a backup.

11. Click the Apply Changes button.

Starting a Backup Manually

You can start an Interplay Administrator Backup manually, rather than waiting for a scheduled automatic backup or changing the existing backup schedules.

To start a backup manually:

1. In the Database section of the Interplay Administrator window, click the Schedule Backups icon.

The Schedule Backups view opens.

Creating and Restoring Database Backups

2. In the list on the left side of the view, select the database for which you want to view or specify automatic backup settings. The current settings are displayed.

3. At the bottom of the view, click the “Start Backup Now...” button.

4. Select the kind of backup you want to create. For a description of the different types of backups, see “Types of Interplay Administrator Backups” on page 34.

5. Click OK

The backup is created in the location you specified. If you navigate to the location, and the backup is still being created, the folder name includes the words “backup in progress.”

Using an Archiving Tool for Backup

In some circumstances, such as performing a system upgrade, you might want to use an archive tool to create a backup copy of the complete database folder (AvidWG or AvidAM) and the user database folder (_InternalData). For information on the location and contents of the databases, see “Avid Interplay Databases, Folders, and Files” on page 30.

If you create a backup archive, keep in mind that a complete backup can take several hours, during which the Interplay database is locked and deactivated. Also, you need to use a backup tool that can handle long path names (longer than 256 characters). For example, use Robocopy (contained in rktools.exe, available on Microsoft.com) or 7-Zip (an open source utility) to create the archive. You can save backup time by removing old backups from the _Backup folder.

To make a backup copy of the database on a non-cluster system:

1. Open the Interplay Administration tool.

2. Use the following steps to lock the database:

a. Click Lock/Unlock Databases.

Creating and Restoring Database Backups

b. Select the database in the Unlocked Databases list.

c. Click Lock Database.

3. Click Menu and click Manage Databases.

4. Select the AvidWG database and click Deactivate. Select AvidAM for an Archive Engine.

5. Click Menu and click the Restart Server view.

6. Click Restart Server and close the Interplay Administration tool.

7. Use a backup tool to make a copy of the following folders and record their location. The following tables show the default locations.

Interplay Engine or Interplay Archive Engine

Folder Name Default Location

Creating and Restoring Database Backups

AvidWG (Interplay Engine database)

AvidAM (Archive Engine database)

_InternalData (user database if engine is a Central Configuration Server)

Interplay Engine (Split Database)

Folder Name Default Location

AvidWG (_Database folder only) D:\Workgroup_Databases\AvidWG

AvidWG (all other database folders) \\SharedStorageServer\WorkspaceName\AvidWG

_InternalData (user database if engine is a Central Configuration Server)

To make a backup copy of the database on a cluster system:

D:\Workgroup_Databases\AvidWG

D:\Workgroup_Databases\AvidAM

D:\Workgroup_Databases\_InternalData

1. Open the Interplay Administration tool.

2. Use the following steps to lock the database:

a. Click Lock/Unlock Databases.

b. Select the database in the Unlocked Databases list.

c. Click Lock Database.

3. Click Menu and click Manage Databases.

4. Select the AvidWG database and click Deactivate. Select AvidAM for an Archive Engine.

5. Close the Interplay Administration tool.

6. Click Start and select Programs > Administrative Tools > Cluster Administrator.

7. Open the Groups folder.

8. Select the Avid Workgroup Server group.

9. Select the Avid Workgroup Engine Monitor resource and take it offline.

10. If you performed the previous step correctly, drive S: should still be accessible within the Windows environment. If it is not available, use the Cluster Administration tool to put drive S: online by clicking on the disk resource within the “Avid Workgroup Server Group” and selecting online.

11. Use a backup tool to make a copy of the following folders and record their location.

Interplay Engine or Interplay Archive Engine

Folder Name Default Location

Creating and Restoring Database Backups

AvidWG (Interplay Engine database)

AvidAM (Archive Engine database)

_InternalData (user database if engine is a Central Configuration Server)

Interplay Engine (Split Database)

Folder Name Default Location

AvidWG (_Database folder only) S:\Workgroup_Databases\AvidWG

AvidWG (all other database folders) \\SharedStorageServer\WorkspaceName\AvidWG

_InternalData (user database if engine is a Central Configuration Server)

On cluster systems, Avid recommends that you specify \\?\d:\backup as the path for Interplay

backups.See “Recommendations for Backup Configuration” on page 34.

S:\Workgroup_Databases\AvidWG

S:\Workgroup_Databases\AvidAM

S:\Workgroup_Databases\_InternalData

Restoring an Earlier Version of a Database

Restoring a backup version of the _Database and _PropertyStore folders returns a database to the state it was in when the backup was created. Before restoring a database, make sure that it is really necessary, because changes since the backup will be lost.

To restore a backup, you need to run the InterplayRestore tool in a Command Prompt window. The InterplayRestore tool is installed in the following folder:

C:\Program Files\Avid\Avid Interplay Engine\Server

The tool includes in-line help that describes all options for using the tool.

Creating and Restoring Database Backups

The following topics provide instructions for restoring an earlier version of a database:

• “Restoring a Complete Backup or a Fast Backup” on page 48

• “Using the InterplayRestore Tool on the Interplay Engine Server” on page 51

• “Database Restore Session Example” on page 54

• “Using the BackupArchive Tool to Restore Files” on page 55

• “Restoring Archived Log Files” on page 58

You cannot restore parts of a backup, for example, a specific sequence or folder. You can restore only a Complete backup or a Fast backup.

How the Restore Tool Works with Streamed Properties Files

Beginning with Interplay Engine v1.2.4, the Interplay backup mechanism consolidates the streamed properties files (all files in the _PropertyStore folder) into large “archive” files. These files are written into the _PropertyStore folder of the corresponding backup folder. The archive files are named streamed_propx.bar, where x is replaced with an increasing number starting with

1. The files are about 1 GB each, except for the last one (with the highest suffix number), which

can be smaller. The exact file size varies depending on the size of the individual streamed property files, because a single streamed property file is never split up between two .bar files. The backup mechanism also writes a file named streamed_prop.bin in the same folder. This file contains a directory of all streamed property files contained in the backup and is used only by the BackupArchive tool (see “Using the BackupArchive Tool to Restore Files” on page 55). The .bin file is not required by the InterplayRestore tool.

The InterplayRestore tool is able to work with both the consolidated streamed property files as well as a backup created by an earlier version of the Interplay Engine. The tool looks for the streamed_prop1.bar file in the _PropertyStore folder of the backup. If this file does not exist, it assumes that the backup was created by an earlier version of the engine and resumes with the restore procedure in the same way as earlier versions of the restore tool. Otherwise, it restores the streamed properties from the consolidated .bar files.

How the Restore Tool Renames Folders

When the tool begins the restore, it locks the database and then renames the existing folder _Database to _Database.1. If you are performing a restore from a Complete backup, the tool also renames _PropertyStore to _PropertyStore.1.

If a folder _Database.1 already exists, the tool creates _Database.2, and so on up to _Database.9. The tool uses the first free number between 1 and 9 when it renames the _Database and _PropertyStore folders. If no number is free, you need to delete some of the previously renamed folders so that the tool can run.

If the backup restore is not completed (if you kill the process, if the system crashes, if you get an error message, and so on), you can restore the system to its previous state by deleting the _Database folder (and possibly the _PropertyStore folder) that the tool created and renaming _Database.1 to _Database (and _PropertyStore.1 to _PropertyStore).

After you verify that the backup ran successfully and your database is working correctly, you can save storage space by deleting the numbered backup folders ( _Database.x and _PropertyStore.x) created during the restore process.

Restoring a Complete Backup or a Fast Backup

To restore a database, you need to restore a Complete backup, a Fast backup, or both, depending on the type of backups available. (see “Types of Interplay Administrator Backups” on page 34 for a description of each type of backup).

• A Complete backup contains a _Database folder and a _PropertyStore folder. A Complete backup is needed if the complete database needs to be restored, for example, if a hard disk crashes.

• A Fast Incremental Backup and a Fast Differential Backup also contain a _Database folder and a _PropertyStore folder. If you restore a Differential or Incremental backup, all backups it depends on must be in the same backup location.

Creating and Restoring Database Backups

The following backups must be in the same folder:

- For a Differential backup, the last Complete backup before the backup you are restoring.

- For an Incremental backup, the last Complete backup and the necessary Incremental or

Differential backups between the last Complete backup and the backup you are restoring.

You do not need all backups between the last Complete backup and the backup you are restoring. You need the most recent Complete backup, the most recent Differential backup (if any), and any Incremental backups since the last Complete or Differential backup.

For example, if a sequence of backups looks like this: c(complete)1 -> i(incremental)1

-> i2 -> d(differential)1 -> i3 -> i4 -> d2 -> i5 -> i6, to restore i6 the backups you need in the same folder are c1, d2, i5, and i6. You need these files because i6 contains the changes since i5, which contains the changes since d2, which contains the changes since c1.

Deleted streamed properties remain in the _PropertyStore folder until the next Complete backup.

• A Fast Metadata Only backup contains only a _Database folder, and can only be run manually. A Fast Metadata Only backup is limited in its usefulness. You can use it to restore the database structure if it becomes corrupted, but it does not restore the contents of the

Creating and Restoring Database Backups

Fast Metadata Only backup folder

Complete, Fast Incremental, or Fast Differential backup folder

_PropertyStore folder. To restore the contents of the _PropertyStore folder, you need to restore the most recent Complete backup, Incremental backup, or Differential backup, as described above.

The InterplayRestore tool automatically identifies the type of backup that you select.

Distinguishing Between Types of Backups

To distinguish between a Fast Metadata Only backup and the other types of backups, open the backup folder and check if a _PropertyStore folder exists. A Fast Metadata Only backup does not contain a _PropertyStore folder.

To distinguish between Complete, Fast Incremental, and Fast Differential backups, open the backup folder and then open the inventory.xml file in Notepad or another text editor. The type of backup is listed, along with other information.

Creating and Restoring Database Backups

Fast Incremental backup type

Example of a Complete Restore Process

Imagine that you have a backup schedule of a Complete backup on Saturday and a Fast Differential backup every other day of the week. If there is a failure on Friday in which the _Database folder, the _PropertyStore folder, and other Interplay folders are lost or corrupted, you need to perform the following steps:

1. Use the InterplayRestore tool to restore the latest Fast Differential backup (from Thursday).

2. To add metadata missing from the _PropertyStore folder, check in bins created for projects since the Thursday backup.

3. Use the InterplayRestore tool to restore the _InternalData folder.

4. Restore the _Master folder and other folders through whatever mechanism you use for backup.

5. Resynchronize media files with shared storage workspaces. In Interplay Access, right-click the database name and select Resync. For more information, see “Resyncing Media Files with Avid Shared-Storage Workspaces” in the Avid Interplay Access User’s Guide or the Interplay Access Help.

Creating and Restoring Database Backups

Using the InterplayRestore Tool on the Interplay Engine Server

To restore a backup, you need to run the InterplayRestore tool in a Command Prompt window. There are two ways to run the tool:

• Without parameters, in which case the tool prompts you for the necessary entries (interactive mode).

• With parameters, in which case the tool runs without prompting, depending on the number of parameters included. You can use these parameters to create a batch file that partially automates the restore process.

You can use the InterplayRestore tool to restore the AvidAM or the _InternalData folder. In the

following procedure, substitute AvidAM or _InternalData for AvidWG.

To restore an earlier version of a database from a backup using interactive mode:

1. On the Interplay Engine server, click Programs and select Accessories > Command Prompt.

2. At the command line, navigate to the folder that contains InterplayRestore. For example, type:

cd C:\Program Files\Avid\Avid Interplay Engine\Server

and press Enter.

3. Type:

InterplayRestore

and press Enter.

4. InterplayRestore prompts you for the database root directory. Type the path and press Enter.

You can use a local path or a UNC path. For example:

D:\Workgroup_Databases\AvidWG

\\IEServer\WG_Database$\AvidWG

You can use the administrative share name WG_Database$ only in a UNC path.

5. The next prompt asks if you are restoring a split database configuration.

If you answer yes, the next prompt asks you to enter the Interplay database asset path, which is the path to the AvidWG folder on shared storage. Enter a UNC path, for example:

\\SharedStorageServer\WorkspaceName\AvidWG\

6. At the next prompt, type the backup home directory and press Enter. For example:

D:\Workgroup_Databases\AvidWG\_Backup

If you are working with a split database, this location is probably on the shared storage server. For example:

\\SharedStorageServer\WorkspaceName\AvidWG\_Backup

Creating and Restoring Database Backups

7. At the next prompt, select the correct backup from the numbered list of available backups. Complete backups are labeled “full” and Fast backups are labeled “increment” “difference,” or “metadataonly.” After you select the backup, press Enter.

The restore process begins. For an example of the process, see “Database Restore Session

Example” on page 54. At the end of the process, a message informs you that you need to

restore the _Master directory manually.

8. Restore your _Master folder through whatever mechanism you use for backup.

The _Master database is not backed up by the automated backup feature of Interplay. See

“Recommendations for Backup Configuration” on page 34.

9. Unlock the database by using the Lock/Unlock Database view in the Interplay Administrator.

10. Check to make sure you can access the restored database from Interplay Access, and that you can preview clip headframes.

11. Delete the _Database.1 and _PropertyStore.1 directories, or whatever numbered backup directories were created through the restore process. See “Restoring an Earlier Version of a

Database” on page 46.

To restore an earlier version of a database from a backup by passing parameters to the tool, do one of the following:

t For a non-split database, navigate to the folder that holds InterplayRestore, type the

following, and press Enter:

InterplayRestore /m <database metadata root dir> /backupdir <database backup dir>

For example:

InterplayRestore /m d:\Workgroup_Databases\AvidWG /backupdir d:\Workgroup_Databases\AvidWG\_Backup

InterplayRestore prompts you to choose from a numbered list of available backups and then restores the earlier version. Continue with steps 8 through 11 above.

The parameter

the complete syntax for the tool by entering

Because the paths for the

can create a batch file that includes these values, as in the previous example. To restore the database, run the batch file and select the number of the backup you want to restore.

is a short version of the parameter

InterplayRestore /help

/metadata

and

/backupdir

/metadata

parameters are unlikely to change, you

. You can view information on

Creating and Restoring Database Backups

t For a split database, navigate to the folder that holds InterplayRestore, type the following,

and press Enter:

InterplayRestore /m <database metadata root dir> /assets <split database asset directory> /backupdir <database backup dir>

For example:

InterplayRestore /m d:\Workgroup_Databases\AvidWG /assets \\isis\workspace1\AvidWG /backupdir \\isis\workspace1\AvidWG\_Backup

InterplayRestore prompts you to choose from a numbered list of available backups and then restores the earlier version. Continue with steps 8 through 11 above.

Because the paths for the

change, you can create a batch file that includes these values, as in the previous example. To

/metadata ,/assets

, and

/backupdir

parameters are unlikely to

restore the database, run the batch file and select the number of the backup you want to restore.

t If you know the specific backup you want to restore, navigate to the folder that holds

InterplayRestore, type the following, and press Enter:

InterplayRestore /m <database metadata root dir> /backupdir <database backup dir> /backuptorestore <backup folder for restore>

For example:

InterplayRestore /m d:\Workgroup_Databases\AvidWG /backupdir d:\Workgroup_Databases\AvidWG\_Backup /backuptorestore d:\Workgroup_Databases\AvidWG\_Backup\AvidWG_2007-08-20_01-00

InterplayRestore restores the earlier version. Continue with steps 8 through 11 above.

Database Restore Session Example

The following is an example of an interactive session, which begins with the command for starting the InterplayRestore tool.

C:\>”C:\Program Files\Avid\Avid Interplay Engine\Server\InterplayRestore”

********************************************************************

InterplayRestore - Restore Interplay databases from backup

A non interactive mode is also available. Run "InterplayRestore.exe /?" for help

Enter the Interplay database root or metadata directory:

D:\Workgroup_Databases\AvidWG

Is this a split database configuration? <y/n> y

Enter the Interplay database asset path: \\isis\workspace1\AvidWG

Enter the backup root directory: \\isis\workspace1\AvidWG\_Backup

Choose a backup to restore from:

Creating and Restoring Database Backups

[1] Tuesday, June 10, 2010 3:05:00 AM full

[2] Thursday, June 12, 2010 3:04:00 AM increment

[3] Friday, June 13, 2010 3:05:00 AM full

[4] Saturday, June 14, 2010 3:00:00 AM full

Choose an entry ( 1 - 4 ):

Creating and Restoring Database Backups

Assume you choose 1. The tool locks the project so that no one can access the database and then copies the files:

Beginning restore from \\isis\workspace1\avidwg\_Backup\AvidWG_2010-06-10_03-05\

This is a Full backup

Restoring split database. Metadata restored to d:\Workgroup_Databases\avidwg\. PropertyStore Assets restored to \\isis\workspace1\avidwg

Locked project AvidWG

Copying files into d:\Workgroup_Databases\avidwg\_Database

Copying file AvidWG.dor

...

It leaves the database locked and gives you the following message:

Database AvidWG is still locked because you need to restore _Master manually, or through your existing tape backup mechanism.

When you are done restoring _Master, use the Lock/Unlock Database view in Interplay Administrator to unlock the AvidWG database. This will complete your restore operation.

Using the BackupArchive Tool to Restore Files

The BackupArchive tool is a command-line program that lets you work with files contained in the _PropertyStore folder contained in a database backup. The _PropertyStore folder holds streamed properties, which are files that include metadata about Avid assets, such as headframes and AAF information. The streamed property files are backed up (as an archive) in one or more .bar files in the _PropertyStore backup folder. For more information about .bar files, see

“Restoring an Earlier Version of a Database” on page 46.

You can use the BackupArchive tool to display a list of all streamed properties files in the _PropertyStore backup folder. You can also use it in an emergency situation in which the online database is missing and the backup file is corrupt. In this case, you would use the tool to extract as many files as possible from the corrupt backup. It is not a replacement for the InterplayRestore tool.

For example, the following illustration shows the contents of the 0-1999 subfolder in the active _PropertyStore folder on the Interplay Engine:

Creating and Restoring Database Backups

The following illustration shows the corresponding files as they appear in the archive file \AvidWG\_Backup\AvidWG_2008-05-04_01-00\_PropertyStore\streamed_prop1.bar:

The .bar file is a file that you can only open by using the BackupArchive tool.

In previous versions of Interplay, you could use Windows Explorer to view and work with the

streamed properties files in the _PropertyStore backup folder. Because the current backup mechanism uses archive files, you need this tool to view and work with files in the _PropertyStore backup folder.

The following procedures describe how to view a list of streamed properties, how to unpack an archive, and how to extract specific files. If you need to restore the streamed properties to a database in an emergency situation, contact Avid support.

The complete syntax for using the BackupArchive tool is provided in the in-line help, which you can display by typing

To list all streamed properties files in an archive file:

1. On the Interplay Engine, click Programs and select Accessories > Command Prompt.

2. At the command line, navigate to the folder that contains the BackupArchive tool.

BackupArchive

in a Command Prompt window.

Creating and Restoring Database Backups

For example, type the following and press Enter:

cd C:\Program Files\Avid\Avid Interplay Engine\Server

3. Type the following and press Enter:

backuparchive /L <archive>

Do not use the file extension when typing the name of the archive file. For example,

backuparchive /L \\docisis\workspace3\AvidWG\_Backup\AvidWG_2008-05-04_01-00\_PropertySt ore\streamed_prop

Make sure to type the command on a single line.

To direct the output of this command to a text file for easier review, add

end of the command.

To unpack all streamed properties files:

t Type the following and press Enter:

backuparchive /U <archive> <destination folder>

Do not use the file extension when typing the name of the archive file. For example, the following command unpacks all property store files into a temporary folder on the Interplay Engine:

backuparchive /U \\docisis\workspace3\AvidWG\_Backup\AvidWG_2008-05-04_01-00\_PropertySt ore\streamed_prop D:\Workgroup_Databases\TempPropertyStore

Make sure to type the command on a single line.

To extract and restore specific streamed properties files:

t Type the following and press Enter:

backuparchive /E /P:<pattern> <archive> <destination folder>

Do not use the file extension when typing the name of the archive file. To define a pattern, you can use the standard Windows syntax. For example, the following command extracts all files whose names include Scr (screenshots) into a temporary folder on the Interplay Engine:

backuparchive /E /P:*Scr* \\docisis\workspace3\AvidWG\_Backup\AvidWG_2008-05-04_01-00\_PropertySt ore\streamed_prop D:\Workgroup_Databases\TempPropertyStoreScreenshots

> textfile.txt

to the

Make sure to type the command on a single line.

Restoring Archived Log Files

In Interplay version 1.6 and later, the Interplay Engine compresses and archives log files older than 7 days. The log compression process runs during project backup. (This process runs at most once per day, even if multiple backups are scheduled on the same day.) Archive files (with the extensions .bar and .bin) are stored in the same directory as the log files for 30 days and then are automatically deleted. You can extract the compressed log files from an archive by using the BackupArchive tool described in “Using the BackupArchive Tool to Restore Files” on page 55.

Performing a Consistency Check

The database Consistency Check compares the version of the database or databases on the master directory with the current database file. The Perform Consistency Check view provides a useful tool for checking if all references are correct, seeing if all necessary files are on the disk, and checking other aspects of the database.

Performing a Consistency Check

The Consistency Check is for support purposes. You should perform this check only if requested by Avid Technical Support.

Viewing Database Information

Use the Database Information view to display information about an Interplay database. This information includes various statistics and the connected users.

To view the information about a database:

1. In the Database section of the Interplay Administrator window, click the Database Information icon.

The Database Information view opens.

Viewing Database Information

2. Select the database name from the list.

A summary of information about the database is displayed:

- Engine Start Time: The date and time that the Interplay Engine began running.

- Name and description: Either AvidWG (Interplay Engine) or AvidAM (Interplay

Archive Engine) with a description supplied when the database was first created.

- Root folder for database (Meta Data): See “Creating an Interplay Database” on page 28.

- Root folder for data (Assets): See “Creating an Interplay Database” on page 28.

3. Click one of the following tabs:

- Database Statistics

- Deletion Statistics

- Command Statistics

- Object Statistics: Total objects for the entire Interplay database, as well as totals for the

most common object types.

- Connected User Information: Users currently connected to the Interplay Engine. The

License Class column lists the license keys that are used internally by the Interplay Engine. For information about user licenses, see “Managing Licenses” on page 90.

See the Interplay ReadMe for more specific information about these statistics.

Locking and Unlocking Databases

Use the Lock/Unlock Databases view to prevent users from connecting to the database. You might need to lock the database if you are upgrading the database or using a archive tool to create a backup of the database. By default, the database is unlocked.

To lock a database:

1. In the Database section of the Interplay Administrator window, click the Lock/Unlock Database icon.

The Lock/Unlock database view opens.

Locking and Unlocking Databases

2. Select the database in the Unlocked Databases list.

Managing Databases: Deactivating, Activating, and Migrating

3. (Option) Type a Lock comment explaining why you are locking the database. This information appears in the Locked Database Information area for the database.

4. Click Lock Database.

Your user ID and the time at which you locked the database are filled in, and the database is displayed in Locked Databases.

To unlock a database:

1. Select the database in the Locked Databases list.

2. Click Unlock Database.

The database is displayed in Unlocked Databases.

Managing Databases: Deactivating, Activating, and Migrating

Use the Managing Databases view to remove a database from the list of active databases (deactivate) or to restore it to the list (activate). This view also lets you migrate a database to a new Central Configuration Server (CCS) when necessary.

The following topics provide more information about activating, deactivating, and migrating databases:

• Deactivating a Database

• Activating a Deactivated Database

• Migrating a Database

Deactivating a Database

You might want to prevent users from connecting to a database if the database has been “retired” and the files have been moved elsewhere. In other cases, such as when you are backing up or moving databases, you might need to ensure that no connections can be made to the database to avoid interference. Deactivating the database removes it from the list of active databases.

Deactivating a database does not delete the database files. It makes the database inactive so that users cannot connect to it until it is activated again. The database data is kept at the location that was specified when the database was created.

Managing Databases: Deactivating, Activating, and Migrating

To deactivate a database:

1. In the Database section of the Interplay Administrator window, click the Manage Databases icon.

The Manage Databases view opens.

2. Select the database name in the Databases list.

3. Click Deactivate.

The database name is removed from the Databases list.

Activating a Deactivated Database

If a specific database is not listed in the Databases view, it means that it is unknown to the Interplay Engine and users cannot connect to it. If the database exists but is not listed, it is probably deactivated. You activate a database by navigating to the database .pro file (AvidWG.pro or AvidAM.pro). This file is located in one of two folders:

• For a standard database, the .pro file is located in the Workgroup_Databases folder, represented by the administrative share name WG_Database$ (see “Creating an Interplay

Database” on page 28).

• For a split database, the .pro file is located in the Avid_WG folder on the shared storage workspace (see “Preparing for a Split Database” on page 219).

Managing Databases: Deactivating, Activating, and Migrating

To add an existing but inactive database to the list of active databases:

1. In the Database section of the Interplay Administrator window, click the Manage Databases icon.

The Manage Databases view opens.

2. Do one of the following:

t In the “Database (.pro) file to activate” text box, type the full UNC path to the .pro file.

For example:

\\IEServer\WG_Database$\AvidWG\AvidWG.pro

t Click the Browse button, log in if prompted, navigate to the .pro file using a network,

select the file, and click Open.

The following illustration shows the path to AvidWG.pro, using the Microsoft Windows smb network and the administrative share WG_Database$.

Avid recommends keeping the default share name WG_Database$. If you decide on a different

share name, consider that if the name is longer than 12 characters, you cannot browse to it graphically. If a share name is longer than 12 characters, you need to type the complete path in the “Database (pro) file to activate” text box.

Make sure to navigate through a network to select the file (for example, do not navigate through a mapped network drive). You must use a UNC path.

Managing Databases: Deactivating, Activating, and Migrating

Navigating through a network is also required if you are working with a split database. In this case, the .pro file is located on the shared storage server. The following illustration shows the path to AvidWG.pro, using an Avid ISIS network and the workspace where the AvidWG folder is stored. In an Avid Unity MediaNetwork, the network name is “Avid Unity Network.”

The .pro file is displayed in the Activate Database dialog box.

Managing Databases: Deactivating, Activating, and Migrating

3. Make sure the option “Load Database on Activation” is selected. Deselect this option only if directed by Avid support.

4. Click Activate.

The database is activated and loaded. The database name is displayed in the Databases list and users can connect to the database. If the option “Load Database on Activation” is selected, the database is automatically unlocked.

Migrating a Database

You usually need to perform a database migration under the following circumstances:

• When you want to remove all users and group-related data from a database. This allows you to start with new users and groups and maintain the metadata and the data inside the database.

• When you are troubleshooting a problem with customer support. For example, customer support might ask you to provide a copy of your database.

• If you changed the Central Configuration Server (CCS) for a database without first moving the _InternalData folder. If a database needs to be migrated, the State reads “Database Requires Migration.”

Managing Databases: Deactivating, Activating, and Migrating

Do not use a database that requires migration; always migrate a database to a CCS. You cannot administer an unmigrated database.

If a database needs migration, the database icon shows a red box with an X and a yellow arrow. The database icon appears in several views in the Interplay Administrator, including the Manage Database Roles view.

(Red box with X and yellow arrow) Database needs migration.

When you migrate a database, the system deletes all the information inside the database that was stored from the old CCS, including users, user settings and local administration settings.

If you plan to migrate an Interplay Engine or Interplay Archive Engine database, turn off the database backup process before you perform the migration. If you do not turn off the backup process and it coincides with the migration, your backup will write out an inconsistent state of the database (half current and half migrated).

To migrate a database to a new CCS:

1. In the Database section of the Interplay Administrator window, click the Manage Databases icon.

The Manage Databases view opens.

Moving a Database to Another Server (Non-Clustered Systems)

2. In the Manage Databases view, click the name of the database that needs migration. The State reads “Database Requires Migration.”

A warning explains the consequences of a database migration.

3. Click Migrate Database.

After the migration, the State reads “OK.” The database now has the CCS users and administration properties of the new CCS you have set.

Moving a Database to Another Server (Non-Clustered Systems)

Under special circumstances, you might need to move a database to a different server.

The following procedure refers to Interplay Engine servers that are not configured as failover clusters. For clustered systems, see “Moving a Database to Another Server (Clustered Systems)”

on page 71.

Avid recommends that you have telephone support from Avid during the process in case complications arise.

Moving a Database to Another Server (Non-Clustered Systems)

If you move a database to a server that points to a different CCS, all the old CCS information that was stored, including users, user settings, and local administration settings for the database, will be lost because you will have to migrate the database (see

“Migrating a Database” on page 65). If you move a database to another server and also

move the CCS, however, this information is preserved. To move both a database and a CCS, see “Moving a Database and Users to Another Server (Non-Clustered Systems)” on

page 69.

To move a database to another server (non-clustered systems):

1. Install the Interplay Engine on a new server (the target server).

Make sure the configuration is the same on both systems. For example, if you are moving an AvidWG database, create an AvidWG database on the new server. If the original system uses a split database, the new system should also use a split database (see “Configuring Interplay

for a Split Database” on page 216).

2. On the source server, lock the database by using the Lock/Unlock Database view (see

“Locking and Unlocking Databases” on page 60).

All clients are disconnected from the source server.

3. Deactivate the database by using the Manage Databases view (see “Deactivating a Database”

on page 61).

4. Make sure the database is unloaded from the server by opening the Restart Server view and clicking Restart.

5. Locate the database folder on the source server.

The default path is \\server_name\WG_Database$\AvidWG (or AvidAM for an Archive Manager). By default, the administrative share WG_Database$ refers to D:\Workgroup_Databases. For more information, see “Identifying the Root Folder of the

Interplay Server Database” on page 227.

6. Pack the database folder into a zip file or use Robocopy from the Microsoft Windows Resource Kit for path names longer than 256 characters.

To save time and storage, you do not need to copy all the backups in the D:\Workgroup_Databases\AvidWG\_Backup folder. One complete backup and the most recent Fast backup are sufficient.

If you are moving a split database, create two zip files, one for D:\Workgroup_Databases\AvidWG and the other for \\server_name\\workspace_name\\AvidWG.

7. Copy the zipped file or files to a network server, removable media, laptop, or directly to the target server.

8. Open the Interplay Administrator, log on to the target server, and deactivate the database (AvidWG or AvidAM) if one is active, using the Manage Databases View.

Moving a Database and Users to Another Server (Non-Clustered Systems)

9. On the target server, rename the existing database folder, for example, rename AvidWG to AvidW G_ol d.

10. If you are copying a non-split database, copy the zipped file to the target server and unzip the file to the Workgroup_Databases folder. Make sure the path on the target server matches the path on the source server.

If you are copying a split database, copy and unzip both zipped files to the correct locations. Then edit the FolderLocations.xml file to show the correct paths. See “Splitting a Database

for Existing Interplay Installations” on page 222.

11. Activate the database by using the Manage Databases view (see “Activating a Deactivated

Database” on page 62).

12. On an Interplay Access client, log in to the new server and verify that all data is available.

If all data is available, the new database is ready for use.

If necessary, remove the old database from Interplay Access by right-clicking the database name and then clicking Remove Databases.

13. (Option) On the source server, rename the original database folder to avoid unwanted future access.

Moving a Database and Users to Another Server (Non-Clustered Systems)

Under special circumstances, you might need to move a database and users to a different server.

The following procedure refers to Interplay Engine servers that are not configured as failover clusters. For cluster systems, see “Moving a Database and Users to Another Server (Clustered

Systems)” on page 73.

Avid recommends that you have telephone support from Avid during the process in case complications arise.

“Migrating a Database” on page 65). If you move a database to another server and also

move the CCS, however, this information is preserved. To move both a database and a CCS, use this procedure. For more information about a CCS, see “Understanding the

Central Configuration Server” on page 95.

Moving a Database and Users to Another Server (Non-Clustered Systems)

To move a database and users to another server (non-clustered systems):

1. Install the Interplay Engine on a new server (the target server).

for a Split Database” on page 216).

2. On the source server, lock the database by using the Lock/Unlock Database view (see

“Locking and Unlocking Databases” on page 60).

3. Deactivate the database by using the Manage Databases view (see “Deactivating a Database”

on page 61).

4. Make sure the database is unloaded from the server by opening the Restart Server view and clicking Restart.

5. Lock the server using the Lock Server view (see “Locking and Unlocking the Server” on

page 85).

6. Locate the database folder on the source server.

Interplay Server Database” on page 227.

7. Pack the database folder into a zip file or use Robocopy from the Microsoft Windows Resource Kit for path names longer than 256 characters.

To save time and storage, you do not need to copy all the backups in the D:\Workgroup_Databases\AvidWG\_Backup folder. One complete backup and the most recent Fast backup are sufficient.

If you are moving a split database, create two zip files, one for D:\Workgroup_Databases\AvidWG and the other for \\server_name\\workspace_name\\AvidWG.

8. Locate the user folder _InternalData on the source server.

The default path is D:\Workgroup_Databases\_InternalData.

9. Copy the zipped file or files and the _InternalData folder to a network server, removable media, laptop, or directly to the target server.

10. Open the Interplay Administrator, log in to the target server, and deactivate the database (AvidWG or AvidAM) using the Manage Databases View.

11. On the target server, rename the existing database folder, for example, rename AvidWG to AvidW G_ol d.

12. Make sure all databases are unloaded from the server by opening the Restart Server view and clicking Restart.

Moving a Database to Another Server (Clustered Systems)

13. Lock the server by using the Lock Server view (see “Locking and Unlocking the Server” on

page 85).

14. Rename the existing _InternalData folder to _InternalData_old.

15. If you are copying a non-split database, copy the zipped file to the target server and unzip the file to the Workgroup_Databases folder. Copy the _InternalData folder to the Workgroup_Databases folder. Make sure the path on the target server matches the path on the source server.

If you are copying a split database, copy and unzip both zipped files to the correct locations. Then edit the FolderLocations.xml file to show the correct paths. See “Splitting a Database

for Existing Interplay Installations” on page 222. Copy the _InternalData folder to the

Workgroup_Databases folder.

16. Unlock the server using the Lock Server view.

17. Verify that all users are on the system by opening the User Management view and viewing the lists of user groups.

18. Activate the database by using the Manage Databases view (see “Activating a Deactivated

Database” on page 62).

19. On an Interplay Access client, log in to the new server and verify that all data is available.

If all data is available, the new database is ready for use.

If necessary, remove the old database from Interplay Access by right-clicking the database name and then clicking Remove Databases.

20. (Option) On the source server, rename the original database folder to avoid unwanted future access.

Moving a Database to Another Server (Clustered Systems)

Under special circumstances, you might need to move a database to a different server.

The following procedure refers to Interplay Engine servers that are configured as failover clusters. For non-clustered systems, see “Moving a Database to Another Server (Non-Clustered

Systems)” on page 67.

Avid recommends that you have telephone support from Avid during the process in case complications arise.

Moving a Database to Another Server (Clustered Systems)

“Migrating a Database” on page 65). If you move a database to another server and also

move the CCS, however, this information is preserved. To move both a database and a CCS, see “Moving a Database and Users to Another Server (Clustered Systems)” on

page 73.

To move a database to another server (clustered systems):

1. Install the Interplay Engine on a new server (the target server).

for a Split Database” on page 216).

2. On the source server, lock the database by using the Lock/Unlock Database view (see

“Locking and Unlocking Databases” on page 60).

All clients are disconnected from the source server.

3. Deactivate the database using the Manage Databases view (see “Deactivating a Database” on

page 61).

4. Make sure the database is unloaded by using the Cluster Administrator on one of the cluster nodes:

a. Select Programs > Administrative Tools > Cluster Administrator.

b. Open the Avid Workgroup Server resource group.

c. In the list of resources, select Avid Workgroup Engine Monitor and change the state to

“Offline.”

Make sure that you change the state to offline for the Avid Workgroup Engine Monitor resource only, not the entire Avid Workgroup Server group.

d. Close the Cluster Administrator.

5. Locate the database folder on the active node of the source server.

The default path is \\virtual_cluster_name\WG_Database$\AvidWG (or AvidAM for an Archive Manager). By default, the administrative share WG_Database$ refers to S:\Workgroup_Databases. For more information, see “Identifying the Root Folder of the

Interplay Server Database” on page 227.

If the S drive is not available on the machine, either this is the offline node or the entire Avid Workgroup Server group was taken offline instead of only the resource.

6. Pack the database folder into a zip file or use Robocopy from the Microsoft Windows Resource Kit for path names longer than 256 characters.

Moving a Database and Users to Another Server (Clustered Systems)

To save time and storage, you do not need to copy all the backups in the S:\Workgroup_Databases\AvidWG\_Backup folder. One complete backup and the most recent Fast backup are sufficient.

If you are moving a split database, create two zip files, one for S:\Workgroup_Databases\AvidWG and the other for \\server_name\\workspace_name\\AvidWG.

7. Copy the zipped file or files to a network server, removable media, a laptop, or directly to the target server.

8. Open the Interplay Administrator, log on to the target server, and deactivate the database (AvidWG or AvidAM) using the Manage Databases View.

9. On the target server, rename the existing database folder, for example, rename AvidWG to AvidW G_ol d.

If you are copying a split database, copy and unzip both zipped files to the correct locations. Then edit the FolderLocations.xml file to show the correct paths. See “Splitting a Database

for Existing Interplay Installations” on page 222.

11. Activate the database by using the Manage Databases view (see “Activating a Deactivated

Database” on page 62).

12. On an Interplay Access client, log in to the new server and verify that all data is available.

If all data is available, the new database is ready for use.

If necessary, remove the old database from Interplay Access by right-clicking the database name and then clicking Remove Databases.

13. (Option) On the source server, rename the original database folder to avoid unwanted future access.

Use the Cluster Administrator to bring the source server back online. Right-click the Avid Workgroup Server group (not the resource) and select Bring Online.

Moving a Database and Users to Another Server (Clustered Systems)

Under special circumstances, you might need to move a database and users to a different server.

The following procedure refers to Interplay Engine servers that are configured as failover clusters. For non-clustered systems, see “Moving a Database and Users to Another Server

(Non-Clustered Systems)” on page 69.

Moving a Database and Users to Another Server (Clustered Systems)

Avid recommends that you have telephone support from Avid during the process in case complications arise.

“Migrating a Database” on page 65). If you move a database to another server and also

move the CCS, however, this information is preserved. To move both a database and a CCS, use this procedure. For more information about a CCS, see “Understanding the

Central Configuration Server” on page 95.

To move a database and users to another server (clustered systems):

1. Install the Interplay Engine on a new server (the target server).

for a Split Database” on page 216).

2. On the source server, lock the database by using the Lock/Unlock Database view (see

“Locking and Unlocking Databases” on page 60).

All clients are disconnected from the source server.

3. Deactivate the database using the Manage Databases view (see “Deactivating a Database” on

page 61).

4. Lock the server using the Lock Server view (see “Locking and Unlocking the Server” on

page 85).

5. Make sure the database is unloaded by using the Cluster Administrator on one of the cluster nodes:

a. Select Programs > Administrative Tools > Cluster Administrator.

b. Open the Avid Workgroup Server resource group.

c. In the list of resources, select Avid Workgroup Engine Monitor and change the state to

“Offline.”

Make sure that you change the state to offline for the Avid Workgroup Engine Monitor resource only, not the entire Avid Workgroup Server group.

d. Close the Cluster Administrator.

6. Locate the database folder on the source server.

Moving a Database and Users to Another Server (Clustered Systems)

Interplay Server Database” on page 227.

If the S drive is not available on the machine, either this is the offline node or the entire Avid

Workgroup Server group was taken offline instead of only the resource.

7. Pack the database folder into a zip file or use Robocopy from the Microsoft Windows Resource Kit for path names longer than 256 characters.

To save time and storage, you do not need to copy all the backups in the S:\Workgroup_Databases\AvidWG\_Backup folder. One complete backup and the most recent Fast backup are sufficient.

If you are moving a split database, create two zip files, one for S:\Workgroup_Databases\AvidWG and the other for \\server_name\\workspace_name\\AvidWG.

8. Locate the user folder _InternalData on the source server.

The default path is S:\Workgroup_Databases\_InternalData.

9. Copy the zipped file and the _InternalData folder to a network server, removable media, laptop, or directly to the target server.

10. On the target server, rename the existing database folder, for example, rename AvidWG to AvidW G_ol d.

11. Open the Interplay Administrator, log on to the target server, and deactivate the database (AvidWG or AvidAM) using the Manage Databases View.

12. Lock the server using the Lock Server view (see “Locking and Unlocking the Server” on

page 85).

13. Rename the existing _InternalData folder to _InternalData_old.

14. If you are copying a non-split database, copy the zipped file to the target server and unzip the file to the Workgroup_Databases folder. Copy the _InternalData folder to the Workgroup_Databases folder. Make sure the path on the target server matches the path on the source server.

If you are copying a split database, copy and unzip both zipped files to the correct locations. Then edit the FolderLocations.xml file to show the correct paths. See “Splitting a Database

for Existing Interplay Installations” on page 222. Copy the _InternalData folder to the

Workgroup_Databases folder.

15. Unlock the server using the Lock Server view.

16. Verify that all users are on the system by opening the User Management view and viewing the lists of user groups.

Moving a Database Under Low Disk Space Conditions

17. Activate the database by using the Manage Databases view (see “Activating a Deactivated

Database” on page 62).

18. On an Interplay Access client, log in to the new server and verify that all data is available.

If all data is available, the new database is ready for use.

If necessary, remove the old database from Interplay Access by right-clicking the database name and then clicking Remove Databases.

19. (Option) On the source server, rename the original database folder to avoid unwanted future access.

Use the Cluster Administrator to bring the source server back online. Right-click the Avid Workgroup Server group (not the resource) and select Bring Online.

Moving a Database Under Low Disk Space Conditions

If disk space on the server is critically low, the Interplay Engine refuses client connections and displays an error message. In this situation, the administrator cannot log in and shut down the server, and move a database by normal means (as described in “Moving a Database to Another

Server (Non-Clustered Systems)” on page 67 and “Moving a Database and Users to Another Server (Non-Clustered Systems)” on page 69). In the Server installation directory (by default,

C:\Program Files\Avid\Avid Interplay Engine\Server), there are tools provided to solve such problems:

• NxNServerLock.exe

• NxNServerUnlock.exe

• NxNServerShutdown.exe

Before beginning this procedure, be sure to make a backup of the database. See “Creating

and Restoring Database Backups” on page 33 for information on running a backup.

Temporarily change the Backup time field to “Once at” and enter or select from the list the time in the future closest to the current time.

To move a database under low disk space conditions:

1. Lock the server using NxNServerLock.exe.

2. Shut down the server using NxNServerShutdown.exe, if necessary.

3. Move the database folder (AvidWG or AvidAM) to another drive or free up some disk space.

4. Unlock the server by doing one of the following:

t Use the Interplay Administrator’s Lock Server view (see “Locking and Unlocking the

Server” on page 85).

t Use NxNServerUnlock.exe.

5. Deactivate the moved database using the Manage Databases view (see “Deactivating a

Database” on page 61).

6. Activate the moved database in the correct location using the Manage Databases view (see

“Activating a Deactivated Database” on page 62).

Renaming a Database

Under some circumstances you might need to rename a database For example, if you need to create a new database with the same name, you can rename the original database. You can keep the original database as an archive for searching.

Renaming a Database

Before beginning this procedure, be sure to make a backup of the database. See “Creating

and Restoring Database Backups” on page 33 for information on running a backup.

Temporarily change the Backup time field to “Once at” and enter or select from the list the time in the future closest to the current time.

To rename a database:

1. In the Database section of the Interplay Administrator window, click the Manage Databases icon.

The Manage Databases view opens.

2. Select the database and click the Deactivate Database button to ensure that the database is not in use.

3. On the server or at the database location, use the Windows desktop to rename the database folder, .pro file, and .nif directory, and all files within the _Database folder, that is, replace the old <DatabaseName> with the new name for all files fitting the following mask:

<DatabaseName>\<DatabaseName>.pro

<DatabaseName>\<DatabaseName>.nif

<DatabaseName>\<DatabaseName>\_*.pro.jrn

<DatabaseName>\_Database\<DatabaseName>.*

<DatabaseName>\_Database\<DatabaseName>_*.jrn

Do not forget to rename the .jrn files correctly: make sure there are no typos in the database name, and that they are followed by the underscore and the numeric ID.

Running Database Maintenance Tools

4. In the Interplay Administrator, click the Manage Databases icon and activate the database (see “Activating a Deactivated Database” on page 62).

Running Database Maintenance Tools

The Maintenance view in the Database section of the Interplay Administrator provides the following tools that you can use to fix database problems. You can use these tools with Interplay Engine databases v2.4.0.1 or later, except for Validate User Tree, which you can use only with Interplay Engine v2.6. The tools are not displayed when connected to earlier versions of the Interplay Engine.

• Verify Link Consistency: Use this tool to detect and remove broken links and link inconsistencies.

Broken links are objects visible in a database folder that do not refer to an existing asset. They are displayed with a special X icon and are named with a mob ID (media object ID). They should be removed because they can cause exceptions during browsing.

Link inconsistencies are not visible. They are obsolete or invalid entries in internal database tables. A high number might cause slowdowns for certain operations.

• Cleanup Invalid Dependencies: Use this tool to detect and remove dependency inconsistencies.

Dependency inconsistencies are not visible. They are obsolete or invalid entries in internal database tables. A high number might cause slowdowns for certain operations.

• Remove Duplicated Locators: Use this tool to detect and remove duplicated locators.

Duplicated locators are locators that have the same comment, timestamp, and color as another locator on the same asset. A high number might cause slowdowns for certain operations. They were created because of a bug in certain Avid editing products.

• Recover Lost Master Mobs: Use this tool to detect and recover assets without a visible representation in a folder and display them in the Orphan Clips folder.

Lost master mobs are assets (such as sequences, master clips, and subclips) that are stored in the database but have no visible representation in a folder.

• Delete Lost File Mobs: Use this tool to detect and remove media file information objects containing information about a specific media file, like the resolution, site or location, which are not associated to an asset.

Lost file mobs are media file information objects that are stored in the database but are not associated to a master clip or rendered effect.

Running Database Maintenance Tools

• Validate User Tree (Interplay Engine v2.6 or later): Use this tool to detect and fix inconsistencies in the user structure.

The AvidWG or AvidAM database contains a copy of the CCS user database. If the internal structure of this copy contains inconsistencies, then the synchronization of users between the CCS and the database might fail.

When to run these tools: You can run any of these tools as part of a troubleshooting procedure, as recommended by an Avid representative. You can also run them for maintenance during regular maintenance windows. However, they are not designed to be run on a daily basis, because they require Exclusive Access to the database (see below).

One approach to using the tools for maintenance is to run them in the first convenient maintenance window. Note how long it takes to run the tools, and if any problems are reported. If there are no problems after running the tools a second time, you probably do not need to run them during every maintenance window. If as a result of running these tools you find an issue that regularly causes inconsistencies, you must consult with your Avid representative to address the root cause of the issue.

These tools can take up to an hour to run on large databases, but usually run much quicker, and you can safely cancel the execution at any time. Each tool includes a window that displays logging information and options for saving the information.

Exclusive Access: Keep in mind that each tool requires Exclusive Access. Exclusive Access locks the database to prevent access by a host system other than the one used to acquire Exclusive Access and the Engine itself. A dialog box asks if you want to acquire Exclusive Access before running the selected tool. You must click Yes to run the tool. Exclusive Access is automatically released at the end of the process. Consider sending out a notice to users before running any of these tools, informing them that the database will be locked. Logged-on clients will be automatically logged off after the database is locked.

Exclusive Access can be acquired and released in the Lock Server view, independently of the Maintenance tools (see “Locking and Unlocking the Server” on page 85). In an emergency, such as the Exclusive Access host crashed and there is no Interplay Administrator installed on the Engine, you can run a command-line program to release Exclusive Access. The file name of the

NxNServerExclusiveAccessRelease.exe

tool is

and it is installed by default on the Interplay

Engine in one of the following folders:

• 32-bit OS: C:\Program Files\Avid\Avid Interplay Engine\Server

• 64-bit OS: C:\Program Files (x86)\Avid\Avid Interplay Engine\Server

To run a database maintenance tool:

1. In the Database section of the Interplay Administrator window, click the Maintenance icon.

The Maintenance view opens.

Running Database Maintenance Tools

2. In the left column of the view, select the database on which you want to run the tool.

3. Double-click the icon for the tool you want to use.

4. Select options for the tool as described in the following table:

Tool Options

Verify Link Consistency • Fix broken links. Select this option to delete any broken links. If

you do not select this option, the tool reports broken links and removes link inconsistencies. but does not take action to fix the broken links.

• Verbose Output. Select this option to display the location of the broken links.

Cleanup Invalid Dependencies • Cleanup Invalid Dependencies. Select this option to remove the

invalid dependencies. If you do not select this option, the tool reports problems without taking action to fix them.

Remove Duplicated Locators • Remove duplicate locators. Select this option to remove the

duplicated locators. If you do not select this option, the tool reports problems but does not take action to fix them.

• Verbose Output. Select this option to display the names of the assets with duplicated locators.

Recover Lost Master Mobs • Recover into ‘Orphan Clips’ folder. Select this option to create

links for lost master mobs in to the Orphan Clips folder for deletion. If you do not select this option, the tool reports problems but does not take action to fix them.

• Verbose Output. Select this option to display the names of the lost master mobs.

Delete Lost File Mobs • Delete File Mobs. Select this option to delete lost media

information objects.

• Delete Media. Select this option to delete media associated with the lost media information objects.

If you do not select these options, the tool reports problems but does not take action to fix them.

• Verbose Output. Select this option to display the media path.

Validate User Tree (Interplay Engine v2.6 or later)

• Fix Invalid Users. Select this option to repair certain inconsistencies in the user structure.

If you do not select this option, the tool reports problems but does not take action to fix them.

• Verbose Output. Select this option to display user names.

Running Database Maintenance Tools

5. Click Run.

A dialog box asks if you want to set Exclusive Access to the database.

6. Click Yes.

The tool runs with the options you selected. While the tool is running, information about the progress and found issues is displayed. When the tool is finished the following options are displayed:

- Open Log in editor: Opens the displayed information in Notepad or another default text editor. This version of the runtime information includes specific date and time information.

- Copy Log to Clipboard: Copies the information you see displayed to the clipboard.

- Save Log: Saves a version of the displayed information with additional specific date and time information, like the first option. It uses the following format: tool_name-dd-mm-yyyy-hh-mm-ss.log

7. Click Close.

3 Server Settings

The Server settings enable you to configure and change server settings and shutdown and restart the server. The following topics describe how to use these settings:

• Changing the Database and Data Locations

• Viewing Server Information

• Locking and Unlocking the Server

• Restarting the Server

• Managing Licenses

Changing the Database and Data Locations

The Server Settings view lets you change the default locations for a new database.

Do not change the location for the metadata database. The metadata database must be stored directly on the local Interplay Engine server because permanent access to these files is required. This is the only supported setup. You have the option of storing the source files for file assets on an Avid shared-storage workspace. This configuration is known as a split database.

Changing the root folder for file assets is part of the process of creating a split database. For more information and instructions, see “Configuring Interplay for a Split Database” on page 216.

The root folder for a new database is set during the installation of the Interplay Engine software. By default, the installation program creates a shared folder that functions as the root folder for both the metadata database and the source files for file assets (the file repository). The default location is the D:\Workgroup_Databases folder, which is represented by the administrative share name WG_Database$. The $ indicates a hidden share.

To identify the actual folder, open a Command Prompt window and type

If you need to create a new database, changing these settings does not affect any existing databases.

net share

Viewing Server Information

To change the root folders for a new database:

1. In the Server section of the Interplay Administrator window, click the Server Settings icon.

The Server Settings view opens.

2. For the root folder of the database (metadata), keep the folder that was set during the installation of the server (the default is \\IEServer\WG_Database$\).

3. For the root folder of the data (file assets), change the folder to a workspace on Avid shared storage (see “Configuring Interplay for a Split Database” on page 216). Type a UNC path or browse through the Avid Unity Network or Avid ISIS Network to the workspace.

You might need to provide proper credentials to browse and access the shared storage workspaces.

4. Click Apply Changes to change the setting for new databases.

5. If you changed the root folder for the file assets, complete the tasks described in “Splitting a

Database for New Interplay Installations” on page 220 or “Splitting a Database for Existing Interplay Installations” on page 222.

Viewing Server Information

The Server Information view has two areas:

• The Server Information area displays information about the following:

- The version of the Avid Interplay Engine software

- The number of connected clients (through Interplay Access and other client

applications)

- The number of databases on the server

Viewing Server Information

• The Connected User Information area displays information about the following:

- Which database users are connected to

- Which user is connected to which database

- Which machine the user is connected from

- What time a user has been connected since

• The type of licenses in use (see “License Types and Usage” on page 92)

To view information about the Interplay Engine server:

t In the Server section of the Interplay Administrator window, click the Server Information

icon.

The Server Information view opens.

Locking and Unlocking the Server

The Lock Server view allows the administrator to lock the Interplay Engine server for a specific period of time. Locking the server is useful when carrying out tasks such as:

• Server maintenance or upgrading the server software.

• Maintaining or rebooting the Avid shared-storage server.

Whenever a database or data location is unavailable, you should lock the database or the server.

The Lock Server view provides two different means of locking the Interplay Engine server: Lock Server and Exclusive Access.

• If Lock Server is activated, the Interplay Engine server is locked, all the clients that are connected to it are disconnected, and the database is saved.

• If Exclusive Access is activated, the server process continues to run and the database can be used. Access is limited to the following host systems:

- The host system used to acquire Exclusive Access, that is, the host system running the

Interplay Administrator you used to set Exclusive Access

Locking and Unlocking the Server

- The Interplay Engine host, for example, through an Interplay Administrator or Interplay

Access client on the Interplay Engine host system

Exclusive Access is required when running maintenance tools. See “Running Database

Maintenance Tools” on page 78.

In addition to the Interplay Administrator client, any Interplay client running on one of these hosts (for example, Interplay Access, a Media Services provider, or an Avid editing system) is allowed to connect to the Interplay Engine and the database. This access allows you to execute a variety of maintenance tasks from this host while ensuring that no other host can access the Engine and database.

If the database becomes corrupt, the server might be locked automatically.

The following table summarizes the differences between a server lock, a database lock, and Exclusive Access:

Feature Description

Server lock (Lock Server view)

Saves and unloads all databases (including _InternalData). Also prevents access by the Interplay Administrator. Should be used for maintenance operations that require access to all database files (in the share WG_Database$). Usually shutting down the Interplay Engine is a better approach than a server lock.

Feature Description

Locking and Unlocking the Server

Database lock (Lock/Unlock Database view)

Exclusive Access (Lock Server view)

To lock the server and prevent any user access:

Saves and unloads the database and thus allow maintenance operations on the database files themselves. Working with the database is not possible. Good for database file-level maintenance and restoring backups. Still allows access by the Interplay Administrator for settings such as user management and licensing. See “Locking and Unlocking Databases” on page 60.

Does not unload any database files and therefore allows the owner of the Exclusive Access to work with the database. Good for executing maintenance operations in the database itself. Cannot be used for any database file maintenance operations.

1. In the Server section of the Interplay Administrator window, click the Lock Server icon.

The Lock Server view opens.

Locking and Unlocking the Server

2. In the Lock Server section, select one of the following for the locking duration:

- Indefinitely: An indefinite shutdown. This is a good choice when shutting down the

server to carry out any vital maintenance, for example replacing hard drives, or making the first backup of a new database. The server needs to be manually unlocked after maintenance work.

- Minutes: Allows you to stipulate when to restart the server (short time frame). It is

useful when you are making routine backups and you know how much time you need. Specify the time period by clicking the Up and Down arrows.

- Lock until: Allows you to stipulate when to restart the server (longer time frame).

Specify the time period by clicking the Up and Down arrows.

Locking and Unlocking the Server

3. In the “Lock comment” text box, type a comment as to why you are locking the server. This comment is displayed when an Interplay Administrator tries to log into the Interplay Engine.

4. Click Lock Server.

The Lock Server view changes to display lock information. You cannot return to the Interplay Administrator window by clicking the Menu button. You can log out of the Interplay Administrator tool and then log in again.

To manually unlock the server after activating Lock Server, do one of the following:

t Log in to the Interplay Administrator, click the Lock Server icon, click Unlock Server and

t In emergency situations, run the command-line program

NxNServerUnlock.exe.

It is

installed by default on the Interplay Engine in one of the following folders:

- 32-bit OS: C:\Program Files\Avid\Avid Interplay Engine\Server

- 64-bit OS: C:\Program Files (x86)\Avid\Avid Interplay Engine\Server

To lock the server and allow access to the host that acquires the lock:

1. In the Server section of the Interplay Administrator window, click the Lock Server icon.

The Lock Server view opens.

2. In the Exclusive Access section, select one of the following for the locking duration:

- Indefinitely: An indefinite shutdown. This is a good choice when shutting down the

server to carry out any vital maintenance, for example replacing hard drives, or making the first backup of a new database. The server needs to be manually unlocked after maintenance work.

- Minutes: Allows you to stipulate when to restart the server (short time frame). It is

useful when you are making routine backups and you know how much time you need. Specify the time period by clicking the Up and Down arrows.

- Lock until: Allows you to stipulate when to restart the server (longer time frame).

Specify the time period by clicking the Up and Down arrows.

3. In the “Lock comment” text box, type a comment as to why you are locking the server. This comment is displayed when an Interplay Administrator tries to log into the Interplay Engine.

4. Click Exclusive Access.

Exclusive Access Information is displayed. The “Accessible for” field lists the hostnames of the host that acquired the lock and the Interplay Engine host.

Restarting the Server

You can return to the Interplay Administrator window by clicking the Menu button, log out of the Interplay Administrator tool and then log in again, and perform other database tasks.

To manually unlock the server after activating Exclusive Access, do one of the following:

t Log in to the Interplay Administrator from the host where you acquired Exclusive Access or

on the Engine host itself, click the Lock Server icon, then click Release Exclusive Access.

t In emergency situations, run the command-line program

NxNServerExclusiveAccessRelease.exe.

Engine in one of the following folders:

It is installed by default on the Interplay

- 32-bit OS: C:\Program Files\Avid\Avid Interplay Engine\Server

- 64-bit OS: C:\Program Files (x86)\Avid\Avid Interplay Engine\Server

Restarting the Server

Restarting the server disconnects any clients and shuts down the database before the server process is restarted. You rarely need to restart the server. Typically, you restart the server if you want to disconnect all clients and want to make sure no one is connected to the server so that you can perform maintenance. For example, you might restart the server and then lock the database as part of the process of moving the database.

Restarting only restarts the server process and not the server machine itself.

Depending on the size of the database, this process can take several minutes. Do not attempt to reboot the server under any circumstances before this process is completed.

To restart the server process:

1. In the Server section of the Interplay Administrator window, click the Restart Server icon.

The Restart Server view opens.

2. Click Restart.

Managing Licenses

Avid Interplay needs valid licenses in order to function. A license consists of a hardware ID and a license key. The hardware ID is sometimes associated with the physical application key, or dongle. The license key is created by a license file and includes information about the license types for individual applications.

The Licenses view has two areas:

• The License Types area displays information about the following:

Managing Licenses

- Your current license types (see “License Types and Usage” on page 92).

- Number of license types available.

- License types used.

- Time limit (days): the total days included in the license. If you have more than one

license loaded that includes the same license type, only one time limit is stored for each type.

- Days remaining: the number of days until expiration. If you have more than one license

loaded that includes the same license type, only one value for the days remaining is stored for each type.

• The Server Information area displays information about the following:

- Customer ID. The customer name or ID number.

- The permitted number of databases.

- Hardware ID, obtained from the physical application key (dongle). The Hardware ID is

required to obtain technical support.

- License mode: All Interplay licenses are nodelocked.

- Lock timeout: The lock timeout is the time the server freezes a license on the server

before it is freed for use by another user or machine. All Interplay licenses use a setting of 0 hours, 0 minutes, and 0 seconds.

Managing Licenses

To view information about your licenses:

t In the Server section of the Interplay Administrator window, click the Licenses icon.

The Licenses view opens.

For information about importing a license file, see “Installing a Permanent License” on

page 91. For information about exporting a license file, see “Exporting a License” on page 93.

Installing a Permanent License

During Interplay Engine installation a temporary license for one user is activated automatically so that you can administer and install the system. There is no time limit for this license. A permanent license is provided by Avid in the form of a file (*.nxn) on a USB flash drive.

If you purchase additional licenses, the licenses are additive. For example, one license key with 2 Access and 2 Assist users and an additional license key with 2 Access and 3 Assist users yields a total of 4 Access and 5 Assist clients.

Managing Licenses

A license for an Interplay Engine failover cluster includes two hardware IDs. You only need to install the license on one node of the cluster.

To install a permanent license:

1. Start and log in to the Interplay Administrator.

2. Make a folder for the license file on the root directory (C:\) of the Interplay Engine server or another server. For example:

C:\Interplay_Licenses

3. Insert the USB flash drive into any USB port.

You can access the license file from the USB flash drive. The advantage of copying the license

file to a server is that you have easy access to installer files if you should ever need them in the future.

If the USB flash drive does not automatically display:

a. Double-click the computer icon on the desktop.

b. Double-click the USB flash drive icon to open it.

4. Copy the license file (*.nxn) into the new folder you created.

5. In the Server section of the Interplay Administrator window, click the Licenses icon.

6. Click the Import license button.

7. Browse for the *.nxn file.

8. Select the file and click Open.

You see information about the permanent license in the License Types area.

License Types and Usage

The following table describes the license types displayed in the Licenses view. Each license type is associated with a particular license key.

License Types Used for Avid Applications

Key Product

KEY_AM Interplay Archive Engine

KEY_C Interplay Streaming Server

KEY_G Interplay Central full client license

KEY_J Interplay Central browse client license

Managing Licenses

License Types Used for Avid Applications (Continued)

Key Product

KEY_X Interplay Access

KEY_XL Interplay Assist

KEY_XE Avid Editing Applications

KEY_XI Avid Instinct

™

KEY_XP Digidesign

Pro Tools®Integration

One Interplay Streaming Server license (KEY_C) is required for each streaming server in an Interplay workgroup.

If you have an editing application running, then no additional license is needed to run Access at the same time. For example, if an Avid editing application has been started, KEY-XE also covers Interplay Access on the same machine. If the editing application is started after Interplay Access is started, KEY-X is released and KEY-XE is used instead. The same behavior applies to licenses for Interplay Assist, Avid Instinct, and Digidesign Pro Tools Integration.

When you close an application, its license is released and can be used by another client.

Exporting a License

You might need to export your license information for support purposes.

Export functionality is intended for Avid support purposes. You might not be able to reimport an

exported license.

To export your license to a file:

1. Click the Export license button in the Licenses view.

2. Type or browse to a .nxn file name.

3. Select Save.

Troubleshooting Licensing Problems

If you previously attached one application key (dongle) and loaded the registration file for that dongle, and then attach a different dongle and try to load a new registration file, the registration file will not load. You need to delete the Windows registry key for the dongle.

To delete the registry key for a dongle:

1. Click Start, then click Run.

Managing Licenses

2. In the Open text box, type

regedit

The Registry Editor view opens.

3. Locate the registry key for the original dongle, found here:

- (32-bit OS) HKEY_LOCAL_MACHINE\SOFTWARE\Avid

Technology\Workgroup\Avid Workgroup Server\FeatureKeys\Permanent

- (64-bit OS) HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Avid

Technology\Workgroup\Avid Workgroup Server\FeatureKeys\Permanent

4. Delete the Permanent folder.

5. Close the Registry Editor window.

6. Reload the new registration file as described in “Installing a Permanent License” on page 91.

Using the License Key Info Tool

You can use the LicenseKeyInfo tool to display and print out the license information for an Interplay Engine or Interplay Archive Engine. This tool is primarily a support tool. It is useful when you have only a license file available (and not a server), or you want to know the enabled features of a license without installing it.

To examine the license key information for an Interplay Engine:

1. Navigate to the following folder:

and click OK.

C:\Program Files\Avid\Avid Interplay Engine\Server

2. Double-click LicenseKeyInfo.exe

The Interplay License Info dialog box opens.

3. Click Get License Info.

4. Select the License file and click OK.

The system displays the license info.

5. (Option) Click Save License Info or Print License Info and follow the on-screen instructions.

4 User Management

An administrator controls access to Avid Interplay through user accounts and user roles. The following topics provide information about how to manage user accounts and access to the database:

• Understanding the Central Configuration Server

• Adding Users to a Central Configuration Server

• Setting User Authentication Providers and Importing Users

• Managing Users, User Groups, and User Rights

• Managing Database Roles

• Guidelines for User Management

For specific examples of how to manage user roles, see “Setting Up a Folder Structure and a User Database” in the Avid Interplay Best Practices.

Understanding the Central Configuration Server

The Central Configuration Server (CCS) is an Interplay Engine with a special module that is useful if you are working in an environment that includes more than one Interplay Engine (including an Interplay Archive Engine). The CCS uses this module to store information that is common to all other Interplay Engines. Cross-database management of administrative tasks is possible because all of the Interplay Engines under the CCS inherit its settings by default. A Central Configuration Server is especially useful for user management tasks.

You set a CCS whenever you install an Interplay Engine. At that time, you can set the CCS as the server on which you are installing, or you can specify a previously installed Interplay Engine, including an Interplay Archive Engine. The Interplay Engine acts as the CCS as soon as it is started after the installation. Each Interplay Engine must be associated with a CCS. An Interplay Engine can be its own CCS.

Understanding the Central Configuration Server

Depending on the number of Interplay Engines that are installed, several CCS configurations are possible:

• One Interplay Engine: Configure this server as the CCS.

• Several Interplay Engines: Usually you configure only one Interplay Engine as the CCS. The use of more than one CCS in a company might be useful if there are several independent domains, departments, or sites where there is no need to share users or other settings in Avid Interplay. In the case where several sites are located in different locations, having one CCS for each site could be practical.

If necessary, you can use the Central Configuration Server view to change the CCS that you set during the Interplay Engine installation.

Do not reset the CCS unless there is real need to do so, such as a space issue. All the information that was stored on the old CCS, including users and local administration settings, is lost when the CCS is changed to another server unless you first move the _InternalData folder to the server that will be used as the new CCS. If you do not or cannot move the _InternalData folder to the new CCS, and you set the new CCS for the database, you must migrate the database through the Manage Databases view. In this case, all previous CCS-related information will be lost.

The following procedures describe how to change the CCS:

• “Moving the CCS to Another Server” on page 96

• “Viewing and Changing the CCS for a Server” on page 97.

Specifying an incorrect CCS can prevent login. See “Troubleshooting Login Problems” on

page 208.

Moving the CCS to Another Server

Before beginning the following procedure, be sure to make a backup of the database. See

“Creating and Restoring Database Backups” on page 33 for information on running a

backup. You can use the Start Backup Now feature to start a backup immediately.

The following procedure is based on these assumptions:

• Server A is the CCS.

• You want to keep the CCS settings and user information that exist on server A, but move them to server B.

• You do not want to keep the original CCS information that exists server B.

Understanding the Central Configuration Server

Server B should be created by a clean installation and should serve as its own CCS. No other database should point to Server B as a CCS, because any existing user data on Server B will be lost.

To move a CCS to another server:

1. Back up the database. See “Creating and Restoring Database Backups” on page 33.

2. Make sure that the Interplay Engine on both servers is the same version. See “Viewing

Server Information” on page 83.

3. Start Interplay Administrator and log in to server A (which is the current CCS).

4. Lock server A. See “Locking and Unlocking the Server” on page 85.

5. In Interplay Administrator, log out of server A.

6. Log in to server B.

7. Lock server B.

8. Log out of server B.

9. Use Windows Explorer to delete the _InternalData folder on server B.

The folder is located by default in \\IEServer\WG_Database$ (usually D:\Workgroup_Databases\). See “Identifying the Root Folder of the Interplay Server

Database” on page 227.

10. Copy the _InternalData folder from server A to the default database location of server B.

11. In Interplay Administrator, log in to server A, unlock the server, and log out.

12. Log in to server B and unlock the server.

13. Make sure the CCS for server B is set as server B itself. If necessary, complete “Viewing and

Changing the CCS for a Server” on page 97.

14. Log out of server B.

15. On server A, change the CCS for server A to server B using “Viewing and Changing the

CCS for a Server” on page 97.

Viewing and Changing the CCS for a Server

Before beginning the following procedure, be sure to make a backup of the database. See

“Creating and Restoring Database Backups” on page 33 for information on running a

backup. You can use the Start Backup Now feature to start a backup immediately.

Understanding the Central Configuration Server

The following procedure is based on these assumptions:

• Server A is the CCS.

• You want server B to be the CCS for server A. You want to use the settings and user information that exists on server B.

• You do not want to keep the CCS information that exists on server A.

To change the CCS for a server:

1. Back up the database. See “Creating and Restoring Database Backups” on page 33.

2. Make sure that server A and server B are the same version, otherwise the CCS does not reset. See “Viewing Server Information” on page 83.

3. Start the Interplay Administrator on server A, and log in to Server A.

4. In the User Management section of the Interplay Administrator window, click the Central Configuration Server icon.

The Central Configuration Server view opens.

5. Use the arrow in the Central Configuration Server list to select server B to use as the CCS.

A warning appears explaining the consequences if you have not followed the procedure

“Moving the CCS to Another Server” on page 96 and moved the _InternalData folder to

server B.

Moving the _InternalData folder is usually recommended. If you do not, all users and local administration settings are lost.

6. Do one of the following:

t To keep the original CCS, click Cancel.

Understanding the Central Configuration Server

t To change to a new CCS, click Change CCS.

7. If you have not moved the original CCS server (see “Moving the CCS to Another Server” on

page 96), you need to migrate the database to the new CCS and all of your CCS-related data

(such as users and local administration) are lost. Unmigrated databases should not be used; databases should always be migrated to a CCS. Unmigrated databases cannot be administered. For more information, see “Migrating a Database” on page 65.

Adding Users to a Central Configuration Server

There are several ways to add users to a Central Configuration Server:

• Automatically adding Avid Unity (shared-storage) users. These users are added to the CCS the first time they log in. They log in using their Avid Unity username and password. For more information, see “Setting Avid Unity Authentication” on page 102.

• Importing users from a Windows domain or LDAP directory. You need to use the User Authentication Providers view to import these users. They log in using their Windows or LDAP username and password. For more information, see “Setting Windows Domain

Authentication and Importing Users” on page 103 and “Setting LDAP Authentication and Importing Users” on page 105.

• Individually creating users. You need to use the User Management view to create individual users. They log in using the username and password that you set. For more information, see

“Adding Users Manually” on page 113.

Setting User Authentication Providers and Importing Users

The User Authentication Providers view lets you set the type of authentication users need to provide when logging in to Avid Interplay. You can select one or more of the following authentication providers:

• Avid Unity

• Windows Domain

•LDAP

Selecting these providers lets users log in without requiring them to use an additional username and password for Avid Interplay. You still have the option of creating individual users specifically for Avid Interplay (see “Adding Users Manually” on page 113).

The User Authentication Providers view lets you import users from a Windows domain or LDAP server. You do not need to explicitly import Avid Unity users; they are imported at the time they log in.

Information from this view is saved in the CCS (see “Understanding the Central Configuration

Server” on page 95).

100

Pinnacle Systems Interplay Archive Engine - 2.6 Administrator’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Viewing Help and Documentation on the Interplay Portal

Interplay Documentation

Avid Training Services

Understanding the Interplay Engine and Interplay Workgroups

Using the Avid Interplay Administrator

Starting the Avid Interplay Administrator

Using the Avid Interplay Administrator Window

Opening an Interplay Administrator View

Opening Interplay Help

Exiting the Avid Interplay Administrator

2 Database Settings

Creating an Interplay Database

Avid Interplay Databases, Folders, and Files

Creating and Restoring Database Backups

Types of Interplay Administrator Backups

Recommendations for Backup Configuration

Setting the Number of Database Backups to Keep

Scheduling Automatic Database Backups

Starting a Backup Manually

Using an Archiving Tool for Backup

Restoring an Earlier Version of a Database

Performing a Consistency Check

Viewing Database Information

Locking and Unlocking Databases

Managing Databases: Deactivating, Activating, and Migrating

Deactivating a Database

Activating a Deactivated Database

Migrating a Database

Moving a Database to Another Server (Non-Clustered Systems)

Moving a Database and Users to Another Server (Non-Clustered Systems)

Moving a Database to Another Server (Clustered Systems)

Moving a Database and Users to Another Server (Clustered Systems)

Moving a Database Under Low Disk Space Conditions

Renaming a Database

Running Database Maintenance Tools

3 Server Settings

Changing the Database and Data Locations

Viewing Server Information

Locking and Unlocking the Server

Restarting the Server

Managing Licenses

Installing a Permanent License

License Types and Usage

Exporting a License

Troubleshooting Licensing Problems

Using the License Key Info Tool

4 User Management

Understanding the Central Configuration Server

Moving the CCS to Another Server

Viewing and Changing the CCS for a Server

Adding Users to a Central Configuration Server

Setting User Authentication Providers and Importing Users