Pinnacle Systems Interplay - 3.3 Installation Manual

Interplay® | Production

Software Installation

and Configuration Guide

Version 3.3

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents

This document is protected under copyright law. An authorized licensee of Interplay Assist may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Interplay products. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Interplay | Production Software Installation and Configuration Guide • Created 6/26/15 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Viewing Help on the Interplay Production Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Interplay | Production Installers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Copying the Interplay Installers to a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Creating a Recovery Image for the AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Updating Intel Drivers on Cluster Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installation Check Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Overall Interplay Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Media Indexer Installation Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set Up and Configure an Avid Shared Storage System . . . . . . . . . . . . . . . . . . . . . . . . . 20

Workspace Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

User Names and Passwords Required For Avid Shared Storage and Product Servers. 23

Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accounts for Accessing Workspaces through the Interplay Administrator . . . . . . . . 25

Accounts for Using Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Accounts for Using Interplay Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Service Framework Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Accounts for Avid Editing Applications and Interplay Assist. . . . . . . . . . . . . . . . . . . 27

Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework . . . . . . . . . . . . . . . . . 28

Starting the Interplay Server Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing the Interplay | Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Interplay | Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Software on the Production Services and Production Services Provider Servers .

Installing the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing the Local Workflow Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing the WAN Workflow Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing the Media | Index Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing Software on an Interplay | Media Indexer Server. . . . . . . . . . . . . . . . . . . . . . . 51

Different Types of Media Indexers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Before Installing Media Indexer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using UNC Drive Mapping on Interplay ISIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Upgrading Media Indexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing the Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring Media Indexer Servers and Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring Media Indexer Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Identifying the Media Indexer in the Interplay Administrator Tool . . . . . . . . . . . . . . 56

Configuring the Local Media Indexer on an Avid Editing System. . . . . . . . . . . . . . . 58

Using the Avid Service Framework on a Mac OS X System . . . . . . . . . . . . . . . . . . 59

Installing Software for Interplay Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing the MediaCentral Distribution Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing Software on Interplay | Assist Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing Interplay Access on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing Interplay Access on a MacOS X System . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Media Composer | Cloud Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing Software on Avid Editing Systems (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring an Avid Editing System in the Service Framework . . . . . . . . . . . . . . . . 69

Connecting the Media Indexer on an Avid Editing System to the Media Indexer Moni-

toring Shared Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring the Local Media Indexer to Index Local Drives. . . . . . . . . . . . . . . . . . . 72

Installing Software on Avid Editing Systems (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing Media Indexer on a MacOS X System . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing Interplay Transfer Client on a Mac OS X System . . . . . . . . . . . . . . . . . . . 76

Uninstalling Media Indexer from a Mac OS X System . . . . . . . . . . . . . . . . . . . . . . . 77

Stopping and Starting Media Indexer on a MacOS X System . . . . . . . . . . . . . . . . . 77

Removing Interplay Components from a Mac OS X System . . . . . . . . . . . . . . . . . . 77

Chapter 4 Installing Optional Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . . . . 79

Verifying that the Service Framework Services Are Running. . . . . . . . . . . . . . . . . . 83

Installing Interplay | Access or Interplay | Production Services and Transfer Status . . . 85

Browsing the Interplay Installer Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Chapter 5 Installing and Configuring an Interplay Archive Engine . . . . . . . . . . . . . . . 87

Installing the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Installing the FlashNet Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Installing the Interplay Archive Provider Software . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Updating the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 6 Software Licensing for Interplay Production . . . . . . . . . . . . . . . . . . . . . . . . 91

Understanding Software Licensing for Interplay Production . . . . . . . . . . . . . . . . . . . . . . 91

Activating a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Activating a License for the Interplay Engine or the Interplay Archive Engine. . . . . 94

Activating a License for Interplay Engine Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Activating a License for Interplay Production Services or Interplay Transfer . . . . . 105

Activating a License through Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Deactivating a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting Software Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Chapter 7 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Antivirus Software in an Interplay | Production Environment . . . . . . . . . . . . . . . 113

Troubleshooting Firewalls and Interplay | Production . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Integration of Journal Data into the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Mounting Workspaces as Drives: Lettered versus Letterless . . . . . . . . . . . . . . . . . . . . 115

Using Time Synchronization in an Interplay | Production Environment . . . . . . . . . . . . 117

Using the Avid Service Framework Time Sync Feature. . . . . . . . . . . . . . . . . . . . . 117

Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Configuring Lookup Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 8 Workgroups with Multiple ISIS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Understanding Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Check List for Adding Multiple ISIS Systems to a Workgroup . . . . . . . . . . . . . . . . . . . 128

Requirements for Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Adding Remote ISIS Systems to ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . 130

Configuring Media Indexer for Additional ISIS Systems . . . . . . . . . . . . . . . . . . . . . . . . 132

Adding Remote ISIS Systems in the Interplay Administrator . . . . . . . . . . . . . . . . . . . . 133

Mounting ISIS Workspaces as UNC Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Working with Production Services and Interplay Transfer in a Multiple ISIS Workgroup 135

Appendix A Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Copy Provider Configuration on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Making the ISIS Connections on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Copy Provider ISIS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Copy Provider and ISIS Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Installing the ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Creating Copy Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 143

Appendix B Configuring the Move Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Move Provider Configuration on an AS3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using a 1Gb Onboard NIC on the Move Provider . . . . . . . . . . . . . . . . . . . . . . . . . 146

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Creating Move Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 147

Appendix C Installing Cards on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . 148

Interplay Transfer Server Slot Locations and Network Connections. . . . . . . . . . . . . . . 148

ISIS and Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Port Usage on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Installing Cards in the Interplay Transfer Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring the Intel PRO/1000 Adapter Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Appendix D Interplay | Production Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.

This guide is intended for all Interplay Production administrators who are responsible for installing, configuring and maintaining an Interplay | Production Engine or Interplay | Production Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

If You Need Help

Symbol or Convention Meaning or Action

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

| (pipe character) The pipe character is used in some Avid product names, such as

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

www.avid.com/support. Online services are available 24

Interplay Documentation

The following documents describe how to use Interplay Production:

• Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.

• Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.

• Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.

• Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Interplay Production database.

• Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Interplay Production database.

• Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

Interplay Documentation

• Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.

• Interplay | Production Services Setup and User’s Guide — Interplay Production Services let you control and automate Transcode, Archive, and other Interplay Production Services.

• Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.

• Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Interplay Capture.

All documents are available in PDF form on the Avid Knowledge Base at

www.avid.com/onlinesupport.

Viewing Help on the Interplay Production Portal

You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

1 Installation Overview

This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system.

See the installation check lists for the steps required to install the Interplay products.

This chapter includes the following topics:

Using the Interplay | Production Installers

•

• Copying the Interplay Installers to a Server

• Creating a Recovery Image for the AS3000

• Upgrading Your System

Installation Check Lists

•

• Set Up and Configure an Avid Shared Storage System

• Network Considerations

• User Names and Passwords Required For Avid Shared Storage and Product Servers

Using the Interplay | Production Installers

Starting with Interplay v2.7, Interplay Production installers are delivered on the Avid download center. See the Interplay | Production ReadMe for additional information. There are three separate Interplay installers: one for Interplay servers and two for Interplay clients.

• Interplay Production Server Installer (Windows)

• Interplay Production Client Installer (Windows)

• Interplay Production Client Installer (Macintosh)

For Avid editing applications such as Media Composer, use the individual installers for the various Avid editing applications and then use the Interplay Client Installer to install the software required to make the Avid editing application a client in the Interplay Production environment.

The application software for Interplay Assist is on the Interplay Production Client Installer.

Copying the Interplay Installers to a Server

Additional Installation Programs on the Interplay Installers

Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.

Copying the Interplay Installers to a Server

This topic provides instructions for copying the Interplay Installers to a server so that you have easy access to installer files if you should ever need them in the future. In this topic, the folder that contains the software installation files is referred to as the software kit.

To copy the Interplay Installers to a server:

1. Log in as Administrator.

2. Make a folder for the software kit on the root directory (C:\) For example:

C:\Installers\Interplay_v3_2_Servers

3. Open the folder containing the installer.

4. Copy the software kit into the new folder you created. For example, use CTRL-A to select all the files and folders in the software kit and copy and paste to the new folder you created.

5. Navigate to the software kit folder and double-click the Autorun.exe file.

The Interplay Installer splash screen opens.

6. Install the application as described in this guide.

Creating a Recovery Image for the AS3000

The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server.

The location of your AS3000 recovery image depends on the Windows OS and the Avid application.

• On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.

• For all other systems, the recovery image ships on the D: partition of the system drive. On these systems, a tool for copying the image to a USB flash drive is located in the following locations:

- C:\Avid_Recovery_Tool\AvidRecoveryImageTool.exe

-<Interplay Server Installer>

Utilities\AvidRecoveryImageTool.exe

Upgrading Your System

For instructions on how to use the tool, see the Readme in the corresponding folder or see the AS3000 Setup Guide.

For systems that ship with the recovery image on the D: partition, Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your AS3000.

When you perform a full product recovery of the Avid AS3000 system drive, you lose the product recovery image and data on the D: partition of the system drive.

Upgrading Your System

Before you begin, see the Interplay | Production ReadMe for specific instructions on upgrading for a particular release.

The following items apply to upgrading the components on your Interplay system:

• Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

• Use the Interplay Installer software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall unless specifically instructed to do so in the Interplay Readme.

• Do not uninstall the Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.

Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.

If you are reimaging the system as part of an upgrade then you can take the opportunity to

update the Intel NIC drivers at that time.

Installation Check Lists

This section contains the following check lists:

Overall Interplay Installation Check List

•

• Media Indexer Installation Check List

Overall Interplay Installation Check List

The following check list provides an overall view of an Interplay installation.

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Review the recommendations in the Avid Products and Network Site Preparation Guide.

Determine your Media Indexer server configuration. See the Interplay | Production Best Practices

Guide.

Determine where the Avid Lookup Service is running or where it will run. The Lookup service is part of the Avid Service Framework.

If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides.

If you are using Production Services providers such as Interplay Transcode or Interplay Archive, determine where your Interplay Production Services Engine server will reside and where you Production Services providers will reside.

Check your network environment. See “Network Considerations” on page 22.

See “Installing the Lookup Service on a

Separate Server” on page 120 “Connecting Systems Directly to the Lookup Service” on page 122

See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.

See the Avid Production Services Setup and User’s Guide.

, and

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Set up the servers that will be used in your Interplay environment.

If you will be setting up a cluster (failover) configuration of the Interplay Engine or Interplay Archive Engine, set up the cluster system.

Set up and configure your Avid I S I S™ system. See “Set Up and Configure an Avid Shared

See the following:

• “Configuring the Copy Provider Server” on

page 137

• “Configuring the Move Provider Server”

on page 145

• “Installing Cards on the Interplay Transfer

Server” on page 148

• “Interplay | Production Port Usage” on

page 152

Beginning with Interplay v3.1, the

Interplay Streaming Server installer is no longer included on the Interplay Server Installer. The Streaming Server is still supported on Interplay v3.1 and later. You can obtain the installer from the Interplay v3.0 or v3.0.5 Server Installer.

See the Interplay | Engine Failover Guide or the Interplay | Engine Failover Guide for AS3000 Servers.

Storage System” on page 20 and Passwords Required For Avid Shared Storage and Product Servers” on page 23

and “User Names



Create a Server Execution User account for the Interplay Engine.

On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software.

Make sure that you obtain and load the

Interplay Engine license key or activate your software license promptly. The license key must match the dongle or the software license ID for the Interplay Engine server. For more information, see the Interplay | Engine and

Interplay | Archive Engine Administration Guide.

See “Creating the Server Execution User

Account” on page 24

See “Installing Software on the Interplay

Engine Server” on page 30

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Install and configure the Media Indexers that will monitor shared storage.

At this point you can install and configure the following applications in any order:

• Install the Interplay software components for the Avid editing applications.

• Install the Interplay software components and application software for Interplay Assist.

• Install and configure Interplay Transfer Engine. See

• Install and configure the Production Services Engine.

• Install and configure servers for Production Services such the Copy Provider server.

• Install and configure Interplay Capture. See the following Interplay | Capture

See “Media Indexer Installation Check List” on

page 20

“Installing Software on Avid Editing

See

Systems (Windows)” on page 68 “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 71

“Installing Software on Interplay | Assist

See

Systems” on page 64

“Installing Software on the Interplay

Transfer Server” on page 42

“Installing Software on the Production

See

Services and Production Services Provider Servers” on page 43

“Installing Software on the Production

See

Services and Production Services Provider Servers” on page 43

Installation and Administration Guide.

. See



• Install and configure the Archive Engine. This is similar to installing and configuring an Interplay Engine as described earlier in this section.

Create the Interplay database. See “Creating an Interplay Database” in the

Create Interplay users and folder structures to match your project workflow and define a delete strategy.

Review the ISIS and Interplay maintenance procedures.

“Installing and Configuring an Interplay

See

Archive Engine” on page 87

Interplay | Engine and Interplay | Archive Engine Administration Guide.

See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.

See the Interplay Best Practices Guide.

Set Up and Configure an Avid Shared Storage System

Media Indexer Installation Check List

Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients. The following checklist shows the steps required to upgrade a site to use Media Indexer v3.0 and later.

Check List for Connecting Media Indexer Servers and Clients

Task Section Reference



Uninstall previous versions of the Media Indexer on Media Indexer servers and clients. Then install Avid Service Framework v1.8 or later and Media Indexer v3.0 or later on the Media Indexer servers and Windows Avid editing clients.

Install ASF v1.8 on other systems that require ASF such as the Lookup service system and Capture.

You do not need to configure the Workgroup Properties tool on Mac clients in order to connect to the Media Indexer. If you need to connect them to the Workgroup for other reasons, use the configure.sh script that ships with the Media Indexer.

Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool.

Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface.

Start the Avid editing application. When you log into the Interplay database, the Avid editing system automatically connects to the Media Indexer HAG.

If you are upgrading a system you must delete the old cache files before installing Media Indexer v3.0 or later. See

Indexer” on page 52

See

“Configuring Media Indexer Servers and

Clients” on page 53

“Connecting Systems Directly to the

See

Lookup Service” on page 122

See

“Using the Avid Service Framework on a

Mac OS X System” on page 59

See “Identifying the Media Indexer in the

Interplay Administrator Tool” on page 56

See “Configuring Media Indexer Servers and

Clients” on page 53

See “Configuring the Local Media Indexer on

an Avid Editing System” on page 58

“Upgrading Media

Set Up and Configure an Avid Shared Storage System

Before you install Interplay software, install and configure your Avid shared storage system for shared storage. See the Interplay ReadMe for the supported versions of Avid ISIS.

Install the ISIS Client Manager on the client systems.

For information on configuring third party (3rd party) storage systems, see the Interplay Best Practices Guide.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:

• Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.

• Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.

Set Up and Configure an Avid Shared Storage System

Network Considerations

This section contains topics related to setting up your Interplay network environment.

Computer Names

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft

“Workspace Names” on page 21.

Verify Entries on the DNS Server

Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.

Make sure that you correct any errors in DNS entries for name to IP resolution.

Configure the DNS Server to Support Reverse Lookup

Network Considerations

Support Knowledge Base. See also

If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.

Make sure the DNS server is configured to support Reverse Lookups.

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.

User Names and Passwords Required For Avid Shared Storage and Product Servers

If a server has multiple network interfaces enabled across different VLANs, ensure that all interfaces are fully routable to each other. Verifying communication between each network is critical to the success of the Avid Interplay Framework and other Avid services.

Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See

“Connecting Systems Directly to the Lookup Service” on page 122.

The Multicast Repeater service is available on the Avid Service Framework installer but the

service is no longer recommended. Use Unicast Discovery instead.

Install Antivirus Software and Check Firewalls

See “Using Antivirus Software in an Interplay | Production Environment” on page 113 and Troubleshooting Firewalls and Interplay | Production.

Time Synchronization

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. For more information on Time Sync, see

an Interplay | Production Environment” on page 117

“Using Time Synchronization in

User Names and Passwords Required For Avid Shared Storage and Product Servers

Some Avid products require user accounts on the Avid shared storage system. The user names and passwords on the Avid shared storage system must match the user names and passwords on the product server.

Passwords are case sensitive; the passwords must match exactly.

The following topics provide information about required user accounts:

“Creating the Server Execution User Account” on page 24

•

• “Accounts for Accessing Workspaces through the Interplay Administrator” on page 25

• “Accounts for Using Deletion” on page 26

• “Accounts for Using Interplay Transfer” on page 27

• “Service Framework Administrator Password” on page 27

• “Accounts for Avid Editing Applications and Interplay Assist” on page 27

User Names and Passwords Required For Avid Shared Storage and Product Servers

Also see “Creating Copy Provider User Accounts for ISIS and Interplay” on page 143

Creating the Server Execution User Account

When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.

When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account.

You have the following options for creating the Server Execution User:

• If your Interplay system is joined to a Windows domain, you can create a domain user (for example, “IPEngine”). The Interplay Engine installer will associate the appropriate permissions with the account. If you want to run the Interplay Engine within your domain and also want to automatically make use of domain user management, such as Windows Domain or LDAP, you must specify a domain user as the Server Execution User.

For Interplay Engine failover cluster systems, you must specify a Windows domain user.

• You have the option of allowing the Interplay Engine installer to create the account. Select a name before the installation and specify the name and a password during the installation. The installer will create a local user in the Administrators group with the appropriate permissions.

• You can also create a local Administrator account manually and specify that account during the installation. The account must have local administration rights on the operating system for the Interplay Engine server (both nodes on a cluster system). The account must have the following local security policy settings set to enabled:

- Act as part of the operating system

- Back up files and directories

- Restore files and directories

- Adjust memory quotas for a process

-Log on as a service

- Increase scheduling priorities

- Manage auditing and security log

- Impersonate a client after authentication

- Debug programs

User Names and Passwords Required For Avid Shared Storage and Product Servers

An account with an identical user name and password must have read/write access to the Avid shared storage workspaces that contain media. Use the Avid ISIS Administration tool to create this account.

Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties. For example, if someone changes the password by mistake, users might not be able to access the Interplay database.

For security reasons, do not use the Interplay Engine server operating system Administrator account. Create a unique account that you use only as the Server Execution User. For example, you can create an administrative account called “IPEngine.” Avoiding the word Administrator can help indicate that this account is not used for normal administrative tasks.

The Server Execution User account is different from the Interplay Administrator account. The

Server Execution User account is used to run the Interplay Engine processes. The Interplay Administrator account is used to manage users and the database.

For more information, see “Troubleshooting the Server Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

Recreating the Server Execution User

If you have already installed the Interplay Engine and need to change the user name and password of the Server Execution User account, run the NXNServerUser.exe tool. For information on using the tool, see “Re-creating the Server Execution User” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. The tool is located in the following directory on the Interplay Installer:

Installers\AssetMgr\Tools\NXNServerUser

For information on upgrading a cluster system on which you changed the Server Execution User, see the Interplay | Production ReadMe.

Accounts for Accessing Workspaces through the Interplay Administrator

To allow the Interplay Engine to access the Avid shared storage workspaces, you need to set up user accounts on both the Interplay Engine and the Avid shared storage system. The user name and password for these user accounts must match exactly on both the Interplay Engine and Avid shared storage system. If the user names or passwords are different, the workspaces are not available in Interplay Administrator settings, such as the Media Creation workspace in the Editor Settings tab of the Application Database Settings.

User Names and Passwords Required For Avid Shared Storage and Product Servers

The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system.

To access all workspaces:

1. Make sure the Administrator account on both the Interplay Engine and Avid shared storage system have exactly the same password. Passwords are case sensitive.

2. Log in to the Interplay Administrator server using the Administrator account.

To access a limited list of workspaces:

1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid shared storage system. These user accounts must have exactly the same user name and password.

2. Log in to the Interplay Administrator server using this user account.

The Avid shared storage user’s workspace access privileges setting determine which workspaces are available.

Accounts for Using Deletion

To allow deletion in an Interplay environment, you must set up the following user accounts. You can use any user name and password for these accounts, but the user name and passwords must match exactly on all servers.

• Avid shared storage system

- Avid shared storage user with administrator privileges for Interplay Engine. This user

must not be the Administrator account.

• Interplay Engine server

- Microsoft Windows user with administrator privileges

- Interplay Engine Server Execution User

When installing the Interplay Engine on the Interplay Engine server, select the Custom User Account option to create the Interplay Engine Execution User. The Server Execution User is the Microsoft Windows user that runs the Interplay Engine (the Interplay Engine Execution User). This user needs to have administrative access to the file server. The installer makes this user a local administrator on the Interplay Engine server. For more information, see

page 24

“Creating the Server Execution User Account” on

User Names and Passwords Required For Avid Shared Storage and Product Servers

Accounts for Using Interplay Transfer

When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine.

Service Framework Administrator Password

By default the Service Framework does not have an Administrator password. If you want to set a password, open the Service Framework Service Configuration tool and set the password in the System Configuration Service.

To set the Service Framework password:

1. Open the Service Configuration tool and click the Processes tab.

2. Select the System Configuration service and select the system running the System Configuration service.

3. Set the Administrator password and click Apply at the top of the dialog box.

Accounts for Avid Editing Applications and Interplay Assist

The following limitations exist for editing clients in an Interplay environment:

• Avid editing applications such as NewsCutter

that are part of an Interplay environment can use a regular Windows User login.

Nitris

and Media Composer®, and Symphony™

However, when you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. See the Avid editing application ReadMe for details.

• When you install Interplay Assist, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. You can then subsequently run the application as a regular User.

“User Names and Passwords Required For Avid Shared Storage and Product Servers” on

See

page 23

. Check the Interplay ReadMe for any changes to the Windows login permissions.

2 Installing Software on Interplay Servers

The following topics describe the installations of the Interplay software on the servers:

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

•

• Starting the Interplay Server Installer

• Installing Software on the Interplay Engine Server

• Installing Software on the Interplay Transfer Server

• Installing Software on the Production Services and Production Services Provider Servers

• Installing Software on an Interplay | Media Indexer Server

• Installing Software for Interplay Web Services

• Installing the MediaCentral Distribution Service

For information on the order of installation and configuration, see “Installation Check Lists” on

page 17

Beginning with Interplay v3.1, the Interplay Streaming Server installer is no longer included on

the Interplay Server Installer. The Streaming Server is still supported on Interplay v3.1 and later. You can obtain the installer from the Interplay v3.0 or v3.0.5 Server Installer.

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

For Interplay version 3.1 or later, the following components run as 64-bit versions and require the 64-bit version of Avid Service Framework:

• Interplay Transcode Provider v2.5 and later

• Interplay STP Encode Provider v2.5 and later

• Interplay Production Services Engine v2.7 and later

• Interplay Production Services and Transfer Status v2.7 and later

• Interplay Archive v3.0 and later

• Interplay Copy v2.7 and later

Starting the Interplay Server Installer

• Interplay Move v2.7 and later

• Interplay Delivery v2.7 and later

• Interplay Transfer v3.0 and later

• Interplay Delivery Receiver v3.0 and later

• Interplay Auto Production Services v2.7 and later

• Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later

• Interplay Assist v2.5 and later

• Interplay Capture v3.1 and later

Starting with Interplay version 3.0, the Interplay Engine, Interplay Archive Engine, and

Interplay Failover Cluster are 64-bit applications. Avid Service Framework is not usually installed with these applications.

The following is still a 32-bit application:

• Interplay Streaming Server. Installation of the Avid Service Framework is optional. If you install it, use the v32-bit Framework.

Do not install both the 32-bit Framework and the 64-bit Framework on the same system.

Starting the Interplay Server Installer

To start the Interplay Server Installer:

1. In the Interplay Server Installer folder, double-click autorun.exe.

The Main Menu window opens.

Installing Software on the Interplay Engine Server

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs.

Items with three dots open a new window. Items without three dots start an installer.

Installing Software on the Interplay Engine Server

These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.

“Installing and Configuring an

For specific information about an Interplay Archive Engine, see

Interplay Archive Engine” on page 87

services, see the Interplay | Engine Failover Guide.

If you are upgrading an Interplay Engine, see the Interplay | Production ReadMe before proceeding. The Readme contains any specific instructions for upgrade the Interplay Engine for a particular release.

To install the Interplay Engine Server:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Interplay Engine

. If you are installing software on a system with cluster

+ 133 hidden pages

Pinnacle Systems Interplay - 3.3 Installation Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Interplay Documentation

Viewing Help on the Interplay Production Portal

Avid Training Services

1 Installation Overview

Using the Interplay | Production Installers

Copying the Interplay Installers to a Server

Creating a Recovery Image for the AS3000

Upgrading Your System

Updating Intel Drivers on Cluster Systems

Installation Check Lists

Overall Interplay Installation Check List

Set Up and Configure an Avid Shared Storage System

Media Indexer Installation Check List

Workspace Names

Network Considerations

User Names and Passwords Required For Avid Shared Storage and Product Servers

Time Synchronization

Creating the Server Execution User Account

Accounts for Accessing Workspaces through the Interplay Administrator

Accounts for Using Deletion

Accounts for Using Interplay Transfer

Service Framework Administrator Password

Accounts for Avid Editing Applications and Interplay Assist

2 Installing Software on Interplay Servers

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

Starting the Interplay Server Installer

Installing Software on the Interplay Engine Server