Pinnacle Systems Interplay - 3.3 Installation Manual

Interplay® | Production
Software Installation
and Configuration Guide
Version 3.3
Legal Notices
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APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
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Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
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This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
.
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Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
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© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.
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Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.
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“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
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©1993–1998 Altura Software, Inc.
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Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.
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Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
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The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/
© DevelopMentor
).
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Portions © Copyright 2003-2007 of MOG Solutions.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.
Interplay | Production Software Installation and Configuration Guide • Created 6/26/15 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
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Contents

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing Help on the Interplay Production Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Interplay | Production Installers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Copying the Interplay Installers to a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Creating a Recovery Image for the AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Updating Intel Drivers on Cluster Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installation Check Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overall Interplay Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Media Indexer Installation Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set Up and Configure an Avid Shared Storage System . . . . . . . . . . . . . . . . . . . . . . . . . 20
Workspace Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
User Names and Passwords Required For Avid Shared Storage and Product Servers. 23
Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accounts for Accessing Workspaces through the Interplay Administrator . . . . . . . . 25
Accounts for Using Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accounts for Using Interplay Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service Framework Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Accounts for Avid Editing Applications and Interplay Assist. . . . . . . . . . . . . . . . . . . 27
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Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Selecting the 32-Bit or 64-Bit Version of Avid Service Framework . . . . . . . . . . . . . . . . . 28
Starting the Interplay Server Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing the Interplay | Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Interplay | Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing Software on the Production Services and Production Services Provider Servers .
43
Installing the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Local Workflow Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing the WAN Workflow Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing the Media | Index Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing Software on an Interplay | Media Indexer Server. . . . . . . . . . . . . . . . . . . . . . . 51
Different Types of Media Indexers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Before Installing Media Indexer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using UNC Drive Mapping on Interplay ISIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Upgrading Media Indexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing the Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Media Indexer Servers and Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Media Indexer Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Identifying the Media Indexer in the Interplay Administrator Tool . . . . . . . . . . . . . . 56
Configuring the Local Media Indexer on an Avid Editing System. . . . . . . . . . . . . . . 58
Using the Avid Service Framework on a Mac OS X System . . . . . . . . . . . . . . . . . . 59
Installing Software for Interplay Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the MediaCentral Distribution Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Installing Software on Interplay | Assist Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing Interplay Access on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing Interplay Access on a MacOS X System . . . . . . . . . . . . . . . . . . . . . . . . . 66
Installing Media Composer | Cloud Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Installing Software on Avid Editing Systems (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configuring an Avid Editing System in the Service Framework . . . . . . . . . . . . . . . . 69
Connecting the Media Indexer on an Avid Editing System to the Media Indexer Moni-
toring Shared Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring the Local Media Indexer to Index Local Drives. . . . . . . . . . . . . . . . . . . 72
Installing Software on Avid Editing Systems (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 73
Installing Media Indexer on a MacOS X System . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing Interplay Transfer Client on a Mac OS X System . . . . . . . . . . . . . . . . . . . 76
Uninstalling Media Indexer from a Mac OS X System . . . . . . . . . . . . . . . . . . . . . . . 77
Stopping and Starting Media Indexer on a MacOS X System . . . . . . . . . . . . . . . . . 77
Removing Interplay Components from a Mac OS X System . . . . . . . . . . . . . . . . . . 77
Chapter 4 Installing Optional Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . . . . 79
Verifying that the Service Framework Services Are Running. . . . . . . . . . . . . . . . . . 83
Installing Interplay | Access or Interplay | Production Services and Transfer Status . . . 85
Browsing the Interplay Installer Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 5 Installing and Configuring an Interplay Archive Engine . . . . . . . . . . . . . . . 87
Installing the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing the FlashNet Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Installing the Interplay Archive Provider Software . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Updating the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 6 Software Licensing for Interplay Production . . . . . . . . . . . . . . . . . . . . . . . . 91
Understanding Software Licensing for Interplay Production . . . . . . . . . . . . . . . . . . . . . . 91
Activating a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Activating a License for the Interplay Engine or the Interplay Archive Engine. . . . . 94
Activating a License for Interplay Engine Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Activating a License for Interplay Production Services or Interplay Transfer . . . . . 105
Activating a License through Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deactivating a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Troubleshooting Software Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
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Chapter 7 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Antivirus Software in an Interplay | Production Environment . . . . . . . . . . . . . . . 113
Troubleshooting Firewalls and Interplay | Production . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Integration of Journal Data into the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Mounting Workspaces as Drives: Lettered versus Letterless . . . . . . . . . . . . . . . . . . . . 115
Using Time Synchronization in an Interplay | Production Environment . . . . . . . . . . . . 117
Using the Avid Service Framework Time Sync Feature. . . . . . . . . . . . . . . . . . . . . 117
Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Configuring Lookup Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chapter 8 Workgroups with Multiple ISIS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Understanding Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Check List for Adding Multiple ISIS Systems to a Workgroup . . . . . . . . . . . . . . . . . . . 128
Requirements for Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Adding Remote ISIS Systems to ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . 130
Configuring Media Indexer for Additional ISIS Systems . . . . . . . . . . . . . . . . . . . . . . . . 132
Adding Remote ISIS Systems in the Interplay Administrator . . . . . . . . . . . . . . . . . . . . 133
Mounting ISIS Workspaces as UNC Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Working with Production Services and Interplay Transfer in a Multiple ISIS Workgroup 135
Appendix A Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Copy Provider Configuration on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Making the ISIS Connections on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Copy Provider ISIS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Copy Provider and ISIS Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Installing the ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Creating Copy Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 143
Appendix B Configuring the Move Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Move Provider Configuration on an AS3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using a 1Gb Onboard NIC on the Move Provider . . . . . . . . . . . . . . . . . . . . . . . . . 146
ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Creating Move Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 147
8
Appendix C Installing Cards on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . 148
Interplay Transfer Server Slot Locations and Network Connections. . . . . . . . . . . . . . . 148
ISIS and Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Port Usage on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Installing Cards in the Interplay Transfer Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Configuring the Intel PRO/1000 Adapter Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Appendix D Interplay | Production Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9

Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.
This guide is intended for all Interplay Production administrators who are responsible for installing, configuring and maintaining an Interplay | Production Engine or Interplay | Production Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows only), (Macintosh), or (Macintosh only)
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

If You Need Help

Symbol or Convention Meaning or Action
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
| (pipe character) The pipe character is used in some Avid product names, such as
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at
www.avid.com/support.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.
www.avid.com/support. Online services are available 24
11

Interplay Documentation

The following documents describe how to use Interplay Production:
Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.
Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.
Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Interplay Production database.
Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Interplay Production database.
Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.
Interplay Documentation
Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.
Interplay | Production Services Setup and User’s Guide — Interplay Production Services let you control and automate Transcode, Archive, and other Interplay Production Services.
Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.
Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.
Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.
Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Interplay Capture.
All documents are available in PDF form on the Avid Knowledge Base at
www.avid.com/onlinesupport.
12

Viewing Help on the Interplay Production Portal

Viewing Help on the Interplay Production Portal
You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.
You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.
The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.
To open the Interplay Production User Information Center through a browser:
1. Type the following line in a Web browser:
http://Interplay_Production_Engine_name
For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:
http://docwg
2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.
To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:
t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).
www.avid.com/support and follow the Training links, or call Avid Sales at
13

1 Installation Overview

This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system.
See the installation check lists for the steps required to install the Interplay products.
This chapter includes the following topics:

Using the Interplay | Production Installers

Copying the Interplay Installers to a Server
Creating a Recovery Image for the AS3000
Upgrading Your System
Installation Check Lists
Set Up and Configure an Avid Shared Storage System
Network Considerations
User Names and Passwords Required For Avid Shared Storage and Product Servers
Using the Interplay | Production Installers
Starting with Interplay v2.7, Interplay Production installers are delivered on the Avid download center. See the Interplay | Production ReadMe for additional information. There are three separate Interplay installers: one for Interplay servers and two for Interplay clients.
Interplay Production Server Installer (Windows)
Interplay Production Client Installer (Windows)
Interplay Production Client Installer (Macintosh)
For Avid editing applications such as Media Composer, use the individual installers for the various Avid editing applications and then use the Interplay Client Installer to install the software required to make the Avid editing application a client in the Interplay Production environment.
The application software for Interplay Assist is on the Interplay Production Client Installer.
n

Copying the Interplay Installers to a Server

Additional Installation Programs on the Interplay Installers
Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.
Copying the Interplay Installers to a Server
This topic provides instructions for copying the Interplay Installers to a server so that you have easy access to installer files if you should ever need them in the future. In this topic, the folder that contains the software installation files is referred to as the software kit.
To copy the Interplay Installers to a server:
1. Log in as Administrator.
2. Make a folder for the software kit on the root directory (C:\) For example:
C:\Installers\Interplay_v3_2_Servers
3. Open the folder containing the installer.
4. Copy the software kit into the new folder you created. For example, use CTRL-A to select all the files and folders in the software kit and copy and paste to the new folder you created.
5. Navigate to the software kit folder and double-click the Autorun.exe file.
The Interplay Installer splash screen opens.
6. Install the application as described in this guide.

Creating a Recovery Image for the AS3000

The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server.
The location of your AS3000 recovery image depends on the Windows OS and the Avid application.
On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.
For all other systems, the recovery image ships on the D: partition of the system drive. On these systems, a tool for copying the image to a USB flash drive is located in the following locations:
- C:\Avid_Recovery_Tool\AvidRecoveryImageTool.exe
-<Interplay Server Installer>
Utilities\AvidRecoveryImageTool.exe
15

Upgrading Your System

For instructions on how to use the tool, see the Readme in the corresponding folder or see the AS3000 Setup Guide.
c
c
For systems that ship with the recovery image on the D: partition, Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your AS3000.
When you perform a full product recovery of the Avid AS3000 system drive, you lose the product recovery image and data on the D: partition of the system drive.
Upgrading Your System
c
Before you begin, see the Interplay | Production ReadMe for specific instructions on upgrading for a particular release.
The following items apply to upgrading the components on your Interplay system:
Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.
Use the Interplay Installer software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall unless specifically instructed to do so in the Interplay Readme.
Do not uninstall the Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.
Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.
If you are reimaging the system as part of an upgrade then you can take the opportunity to
n
update the Intel NIC drivers at that time.
16

Installation Check Lists

This section contains the following check lists:

Overall Interplay Installation Check List

Media Indexer Installation Check List
Overall Interplay Installation Check List
The following check list provides an overall view of an Interplay installation.
Check List for Installing Interplay Components
Task Section Reference
Installation Check Lists
Review the recommendations in the Avid Products and Network Site Preparation Guide.
Determine your Media Indexer server configuration. See the Interplay | Production Best Practices
Guide.
Determine where the Avid Lookup Service is running or where it will run. The Lookup service is part of the Avid Service Framework.
If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides.
If you are using Production Services providers such as Interplay Transcode or Interplay Archive, determine where your Interplay Production Services Engine server will reside and where you Production Services providers will reside.
Check your network environment. See “Network Considerations” on page 22.
See “Installing the Lookup Service on a
Separate Server” on page 120 “Connecting Systems Directly to the Lookup Service” on page 122
See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.
See the Avid Production Services Setup and User’s Guide.
.
, and
17
Check List for Installing Interplay Components
Task Section Reference
Installation Check Lists
Set up the servers that will be used in your Interplay environment.
If you will be setting up a cluster (failover) configuration of the Interplay Engine or Interplay Archive Engine, set up the cluster system.
Set up and configure your Avid I S I S™ system. See “Set Up and Configure an Avid Shared
See the following:
“Configuring the Copy Provider Server” on
page 137
“Configuring the Move Provider Server”
on page 145
“Installing Cards on the Interplay Transfer
Server” on page 148
“Interplay | Production Port Usage” on
page 152
Beginning with Interplay v3.1, the
n
Interplay Streaming Server installer is no longer included on the Interplay Server Installer. The Streaming Server is still supported on Interplay v3.1 and later. You can obtain the installer from the Interplay v3.0 or v3.0.5 Server Installer.
See the Interplay | Engine Failover Guide or the Interplay | Engine Failover Guide for AS3000 Servers.
Storage System” on page 20 and Passwords Required For Avid Shared Storage and Product Servers” on page 23
and “User Names
.
Create a Server Execution User account for the Interplay Engine.
On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software.
Make sure that you obtain and load the
n
Interplay Engine license key or activate your software license promptly. The license key must match the dongle or the software license ID for the Interplay Engine server. For more information, see the Interplay | Engine and
Interplay | Archive Engine Administration Guide.
18
See “Creating the Server Execution User
Account” on page 24
See “Installing Software on the Interplay
Engine Server” on page 30
.
.
Check List for Installing Interplay Components
Task Section Reference
Installation Check Lists
Install and configure the Media Indexers that will monitor shared storage.
At this point you can install and configure the following applications in any order:
Install the Interplay software components for the Avid editing applications.
Install the Interplay software components and application software for Interplay Assist.
Install and configure Interplay Transfer Engine. See
Install and configure the Production Services Engine.
Install and configure servers for Production Services such the Copy Provider server.
Install and configure Interplay Capture. See the following Interplay | Capture
See “Media Indexer Installation Check List” on
.
page 20
“Installing Software on Avid Editing
See
Systems (Windows)” on page 68 “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 71
“Installing Software on Interplay | Assist
See
Systems” on page 64
“Installing Software on the Interplay
Transfer Server” on page 42
“Installing Software on the Production
See
Services and Production Services Provider Servers” on page 43
“Installing Software on the Production
See
Services and Production Services Provider Servers” on page 43
Installation and Administration Guide.
.
.
.
. See
.
.
Install and configure the Archive Engine. This is similar to installing and configuring an Interplay Engine as described earlier in this section.
Create the Interplay database. See “Creating an Interplay Database” in the
Create Interplay users and folder structures to match your project workflow and define a delete strategy.
Review the ISIS and Interplay maintenance procedures.
19
“Installing and Configuring an Interplay
See
Archive Engine” on page 87
Interplay | Engine and Interplay | Archive Engine Administration Guide.
See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.
See the Interplay Best Practices Guide.
.

Set Up and Configure an Avid Shared Storage System

Media Indexer Installation Check List

Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients. The following checklist shows the steps required to upgrade a site to use Media Indexer v3.0 and later.
Check List for Connecting Media Indexer Servers and Clients
Task Section Reference
Uninstall previous versions of the Media Indexer on Media Indexer servers and clients. Then install Avid Service Framework v1.8 or later and Media Indexer v3.0 or later on the Media Indexer servers and Windows Avid editing clients.
Install ASF v1.8 on other systems that require ASF such as the Lookup service system and Capture.
You do not need to configure the Workgroup Properties tool on Mac clients in order to connect to the Media Indexer. If you need to connect them to the Workgroup for other reasons, use the configure.sh script that ships with the Media Indexer.
Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool.
Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface.
Start the Avid editing application. When you log into the Interplay database, the Avid editing system automatically connects to the Media Indexer HAG.
If you are upgrading a system you must delete the old cache files before installing Media Indexer v3.0 or later. See
Indexer” on page 52
See
“Configuring Media Indexer Servers and
Clients” on page 53
“Connecting Systems Directly to the
See
Lookup Service” on page 122
See
“Using the Avid Service Framework on a
Mac OS X System” on page 59
See “Identifying the Media Indexer in the
Interplay Administrator Tool” on page 56
See “Configuring Media Indexer Servers and
Clients” on page 53
See “Configuring the Local Media Indexer on
an Avid Editing System” on page 58
“Upgrading Media
.
.
.
.
.
.
.
Set Up and Configure an Avid Shared Storage System
Before you install Interplay software, install and configure your Avid shared storage system for shared storage. See the Interplay ReadMe for the supported versions of Avid ISIS.
20
Install the ISIS Client Manager on the client systems.
For information on configuring third party (3rd party) storage systems, see the Interplay Best Practices Guide.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:
Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.
Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.
Set Up and Configure an Avid Shared Storage System
21

Network Considerations

This section contains topics related to setting up your Interplay network environment.
Computer Names
A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft
“Workspace Names” on page 21.
Verify Entries on the DNS Server
Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.
Make sure that you correct any errors in DNS entries for name to IP resolution.
Configure the DNS Server to Support Reverse Lookup
Network Considerations
®
Support Knowledge Base. See also
If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.
Make sure the DNS server is configured to support Reverse Lookups.
Non-DNS Environments
In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.
Computers with Multiple Network Interfaces
Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.
If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.
22

User Names and Passwords Required For Avid Shared Storage and Product Servers

If a server has multiple network interfaces enabled across different VLANs, ensure that all interfaces are fully routable to each other. Verifying communication between each network is critical to the success of the Avid Interplay Framework and other Avid services.
Know Where Your Subnets Are on the Network
Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See
“Connecting Systems Directly to the Lookup Service” on page 122.
The Multicast Repeater service is available on the Avid Service Framework installer but the
n
service is no longer recommended. Use Unicast Discovery instead.
Install Antivirus Software and Check Firewalls
See “Using Antivirus Software in an Interplay | Production Environment” on page 113 and Troubleshooting Firewalls and Interplay | Production.

Time Synchronization

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. For more information on Time Sync, see
an Interplay | Production Environment” on page 117
“Using Time Synchronization in
.
User Names and Passwords Required For Avid Shared Storage and Product Servers
Some Avid products require user accounts on the Avid shared storage system. The user names and passwords on the Avid shared storage system must match the user names and passwords on the product server.
Passwords are case sensitive; the passwords must match exactly.
n
The following topics provide information about required user accounts:
“Creating the Server Execution User Account” on page 24
“Accounts for Accessing Workspaces through the Interplay Administrator” on page 25
“Accounts for Using Deletion” on page 26
“Accounts for Using Interplay Transfer” on page 27
“Service Framework Administrator Password” on page 27
“Accounts for Avid Editing Applications and Interplay Assist” on page 27
23
User Names and Passwords Required For Avid Shared Storage and Product Servers
Also see “Creating Copy Provider User Accounts for ISIS and Interplay” on page 143

Creating the Server Execution User Account

When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.
c
When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account.
You have the following options for creating the Server Execution User:
If your Interplay system is joined to a Windows domain, you can create a domain user (for example, “IPEngine”). The Interplay Engine installer will associate the appropriate permissions with the account. If you want to run the Interplay Engine within your domain and also want to automatically make use of domain user management, such as Windows Domain or LDAP, you must specify a domain user as the Server Execution User.
For Interplay Engine failover cluster systems, you must specify a Windows domain user.
You have the option of allowing the Interplay Engine installer to create the account. Select a name before the installation and specify the name and a password during the installation. The installer will create a local user in the Administrators group with the appropriate permissions.
You can also create a local Administrator account manually and specify that account during the installation. The account must have local administration rights on the operating system for the Interplay Engine server (both nodes on a cluster system). The account must have the following local security policy settings set to enabled:
- Act as part of the operating system
- Back up files and directories
- Restore files and directories
- Adjust memory quotas for a process
-Log on as a service
- Increase scheduling priorities
- Manage auditing and security log
- Impersonate a client after authentication
- Debug programs
24
User Names and Passwords Required For Avid Shared Storage and Product Servers
An account with an identical user name and password must have read/write access to the Avid shared storage workspaces that contain media. Use the Avid ISIS Administration tool to create this account.
Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties. For example, if someone changes the password by mistake, users might not be able to access the Interplay database.
For security reasons, do not use the Interplay Engine server operating system Administrator account. Create a unique account that you use only as the Server Execution User. For example, you can create an administrative account called “IPEngine.” Avoiding the word Administrator can help indicate that this account is not used for normal administrative tasks.
The Server Execution User account is different from the Interplay Administrator account. The
n
Server Execution User account is used to run the Interplay Engine processes. The Interplay Administrator account is used to manage users and the database.
For more information, see “Troubleshooting the Server Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.
Recreating the Server Execution User
If you have already installed the Interplay Engine and need to change the user name and password of the Server Execution User account, run the NXNServerUser.exe tool. For information on using the tool, see “Re-creating the Server Execution User” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. The tool is located in the following directory on the Interplay Installer:
Installers\AssetMgr\Tools\NXNServerUser
For information on upgrading a cluster system on which you changed the Server Execution User, see the Interplay | Production ReadMe.

Accounts for Accessing Workspaces through the Interplay Administrator

To allow the Interplay Engine to access the Avid shared storage workspaces, you need to set up user accounts on both the Interplay Engine and the Avid shared storage system. The user name and password for these user accounts must match exactly on both the Interplay Engine and Avid shared storage system. If the user names or passwords are different, the workspaces are not available in Interplay Administrator settings, such as the Media Creation workspace in the Editor Settings tab of the Application Database Settings.
25
User Names and Passwords Required For Avid Shared Storage and Product Servers
The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system.
To access all workspaces:
1. Make sure the Administrator account on both the Interplay Engine and Avid shared storage system have exactly the same password. Passwords are case sensitive.
2. Log in to the Interplay Administrator server using the Administrator account.
To access a limited list of workspaces:
1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid shared storage system. These user accounts must have exactly the same user name and password.
2. Log in to the Interplay Administrator server using this user account.
The Avid shared storage user’s workspace access privileges setting determine which workspaces are available.

Accounts for Using Deletion

To allow deletion in an Interplay environment, you must set up the following user accounts. You can use any user name and password for these accounts, but the user name and passwords must match exactly on all servers.
Avid shared storage system
- Avid shared storage user with administrator privileges for Interplay Engine. This user
must not be the Administrator account.
Interplay Engine server
- Microsoft Windows user with administrator privileges
- Interplay Engine Server Execution User
When installing the Interplay Engine on the Interplay Engine server, select the Custom User Account option to create the Interplay Engine Execution User. The Server Execution User is the Microsoft Windows user that runs the Interplay Engine (the Interplay Engine Execution User). This user needs to have administrative access to the file server. The installer makes this user a local administrator on the Interplay Engine server. For more information, see
page 24
.
“Creating the Server Execution User Account” on
26
User Names and Passwords Required For Avid Shared Storage and Product Servers

Accounts for Using Interplay Transfer

When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine.

Service Framework Administrator Password

By default the Service Framework does not have an Administrator password. If you want to set a password, open the Service Framework Service Configuration tool and set the password in the System Configuration Service.
To set the Service Framework password:
1. Open the Service Configuration tool and click the Processes tab.
2. Select the System Configuration service and select the system running the System Configuration service.
3. Set the Administrator password and click Apply at the top of the dialog box.

Accounts for Avid Editing Applications and Interplay Assist

The following limitations exist for editing clients in an Interplay environment:
®
Avid editing applications such as NewsCutter
®
that are part of an Interplay environment can use a regular Windows User login.
Nitris
and Media Composer®, and Symphony™
However, when you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. See the Avid editing application ReadMe for details.
When you install Interplay Assist, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. You can then subsequently run the application as a regular User.
“User Names and Passwords Required For Avid Shared Storage and Product Servers” on
See
page 23
. Check the Interplay ReadMe for any changes to the Windows login permissions.
27

2 Installing Software on Interplay Servers

The following topics describe the installations of the Interplay software on the servers:

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

Starting the Interplay Server Installer
Installing Software on the Interplay Engine Server
Installing Software on the Interplay Transfer Server
Installing Software on the Production Services and Production Services Provider Servers
Installing Software on an Interplay | Media Indexer Server
Installing Software for Interplay Web Services
Installing the MediaCentral Distribution Service
For information on the order of installation and configuration, see “Installation Check Lists” on
page 17
Beginning with Interplay v3.1, the Interplay Streaming Server installer is no longer included on
n
the Interplay Server Installer. The Streaming Server is still supported on Interplay v3.1 and later. You can obtain the installer from the Interplay v3.0 or v3.0.5 Server Installer.
.
Selecting the 32-Bit or 64-Bit Version of Avid Service Framework
For Interplay version 3.1 or later, the following components run as 64-bit versions and require the 64-bit version of Avid Service Framework:
Interplay Transcode Provider v2.5 and later
Interplay STP Encode Provider v2.5 and later
Interplay Production Services Engine v2.7 and later
Interplay Production Services and Transfer Status v2.7 and later
Interplay Archive v3.0 and later
Interplay Copy v2.7 and later

Starting the Interplay Server Installer

Interplay Move v2.7 and later
Interplay Delivery v2.7 and later
Interplay Transfer v3.0 and later
Interplay Delivery Receiver v3.0 and later
Interplay Auto Production Services v2.7 and later
Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later
Interplay Assist v2.5 and later
Interplay Capture v3.1 and later
Starting with Interplay version 3.0, the Interplay Engine, Interplay Archive Engine, and
n
Interplay Failover Cluster are 64-bit applications. Avid Service Framework is not usually installed with these applications.
The following is still a 32-bit application:
Interplay Streaming Server. Installation of the Avid Service Framework is optional. If you install it, use the v32-bit Framework.
c
Do not install both the 32-bit Framework and the 64-bit Framework on the same system.
Starting the Interplay Server Installer
To start the Interplay Server Installer:
1. In the Interplay Server Installer folder, double-click autorun.exe.
The Main Menu window opens.
29

Installing Software on the Interplay Engine Server

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs.
Items with three dots open a new window. Items without three dots start an installer.
n
Installing Software on the Interplay Engine Server
These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.
“Installing and Configuring an
c
For specific information about an Interplay Archive Engine, see
Interplay Archive Engine” on page 87
services, see the Interplay | Engine Failover Guide.
If you are upgrading an Interplay Engine, see the Interplay | Production ReadMe before proceeding. The Readme contains any specific instructions for upgrade the Interplay Engine for a particular release.
To install the Interplay Engine Server:
1. Select the following from the Interplay Server Installer Main Menu:
Servers > Interplay Engine
. If you are installing software on a system with cluster
30
2. Install components from the following table:
Component Description
Interplay Engine The full Interplay Engine software. See “Installing the
Interplay | Engine Software” on page 31
Access Required to communicate with the Interplay Engine database. Installing
Interplay Access also installs the Interplay Administrator. See
“Installing Interplay | Access” on page 41.
3. Perform the installation in the order shown in the above list. You have to reboot the server after the Interplay Engine installation.

Installing the Interplay | Engine Software

The first time you install the Interplay Engine software, you must select Custom installation. Selecting Custom installation lets you specify the Server Execution User and other configuration information correctly.
If you are upgrading, you should also use Custom installation to verify that the settings are correct. For example, during a Custom installation you can verify the name of the Server Execution User.
Installing Software on the Interplay Engine Server
.
If you are installing or upgrading a cluster system, see the Interplay Production ReadMe and the
n
Interplay | Engine Failover Guide.
If you are installing an Interplay Archive Engine, see “Installing and Configuring an Interplay
n
Archive Engine” on page 87.
To install the Interplay Engine software:
1. Before you begin, do the following:
t Make sure that the Interplay Engine application key is installed on the server system.
For more information, see
The Interplay Engine also requires a software license. Install this license after installing the Interplay Engine software, as described at the end of this procedure.
t Make sure you have created matching accounts on the Interplay Engine system and the
Avid shared storage system. You need to type the user name and password during installation to create the Server Execution User. See
User Account” on page 24
t Close all Windows programs.
“Software Licensing for Interplay Production” on page 91.
“Creating the Server Execution
.
31
Installing Software on the Interplay Engine Server
2. Select the following from the Interplay Server Installer Main Menu:
Servers > Interplay Engine > Interplay Engine
3. In the Welcome dialog box, read the information about the installation of the Apache server. Click Next.
4. Read the license agreement information and then accept the license agreement by selecting “I accept the agreement.” Click Next.
The Specify Installation Type dialog box opens.
5. Select one of the following and click Next:
t If this is a new installation, select Custom. This ensures that you identify the Server
Execution User required by the Interplay Engine.
Avid recommends that you always use the Custom installation option so that you can view the
n
Server Execution user name and review other settings as you proceed with the installation.
t If this is an upgrade, select Typical and proceed to step 18. (Both the Typical and
Custom installation use the existing settings.)
The Specify Destination Location dialog box opens.
32
Installing Software on the Interplay Engine Server
6. Specify the destination folder and click Next.
The Destination Location is the folder in which the Interplay Engine program files are installed. In most cases, keep the default, which installs the files in an Avid Interplay Engine subfolder in the Program Files folder.
The Specify Default Database Folder dialog box opens.
7. Accept the default folder and click Next.
33
Installing Software on the Interplay Engine Server
The database folder is the folder in which the database is created and stored. This location must be local, that is, the database folder must be installed on the Interplay Engine server. No other configuration is supported. By default the database folder is created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set automatically.
If you previously installed the Interplay Engine software, this field displays the share name that appears in the next dialog box.
The Specify Share Name dialog box opens.
8. Accept the default share name and click Next.
By default, the share name is “WG_Database$.” The “$” at the end makes the share invisible if you browse through the network using Windows Explorer. For security reasons, Avid recommends keeping the default setting and using a “$” at the end of the share name. With this default setting, the folder “D:\Workgroup_Databases” on the Interplay Engine computer is shared under the name “WG_Database$.”
The Specify Configuration Server dialog box opens.
9. Select the Interplay Engine you want to use as the Central Configuration Server and click Next.
The Central Configuration Server (CCS) is an Interplay Engine with a special module that is useful if you are working in an environment that includes more than one Interplay Engine (including an Interplay Archive Engine). However, even if you are working in an environment with one Interplay Engine, you need to specify a CCS.
Select one of the following:
t This Avid Interplay Engine: Specifies that the Interplay Engine that you are installing
should be the CCS. Click Next.
34
Installing Software on the Interplay Engine Server
t Another Avid Interplay Engine: Specifies that a previously installed Interplay Engine
should be the CCS. An additional dialog box opens. Type the name of the Interplay Engine to be used as the CCS and click Next.
If you want to specify another Interplay Engine, you must specify an Interplay Engine that is already installed. If you have not yet installed the desired Interplay Engine, specify the current Interplay Engine, install the desired Interplay Engine, and then change the CCS through the Interplay Administrator. See “Understanding the Central Configuration Server” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.
c
If you specify an Interplay Engine that is not yet installed, you might not be able to log onto the system. See “Troubleshooting Log-in Problems” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.
The Server Execution User dialog box opens.
10. Select Custom user account and click Next.
The Server Execution User is a Windows account that has administrative access to the Interplay Engine. This account also needs to have administrative access to the shared storage workgroup. Avid requires that you create a custom user account. For more information, see
“Creating the Server Execution User Account” on page 24.
The Specify Server User dialog box opens.
35
Installing Software on the Interplay Engine Server
a. Type a local user, for example, “IPEngine,” or type a domain user, such as
“MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges.
b. Type the password. The installer cannot check the password you type in this dialog box.
Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges. If the user name and password do not match those of the Avid shared storage user, the Interplay Engine will not run properly. Confirm the password.
You can change the Server Execution User after installation. See “Troubleshooting the Server
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Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.
c. Click Next.
The Specify Server Name dialog box opens.
36
Installing Software on the Interplay Engine Server
11. Specify the server name as it appears on the network and click Next.
By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.
A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in
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a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge Base.
The server name entered should not be more than 15 characters. Server names longer than 15 characters will be truncated and might cause problems with client connections if there is more than one machine in the network with the same truncated name.
The Specify Preview Server Cache dialog box opens.
37
Installing Software on the Interplay Engine Server
12. Accept the default location and click Next.
Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder.
The Enable E-mail Notification dialog box opens.
13. Enable email notification and click Next.
38
Installing Software on the Interplay Engine Server
The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification.
The E-mail Notification Details dialog box opens.
14. Supply the following information:
a. Type the administrator’s email address and the email address of the server that is the
sender. If an event such as “Disk Full” occurs on the server, the administrator receives an email from the sender’s email account explaining the problem, so that the administrator can respond to the problem.
b. Type the static IP address of your SMTP server. The notification feature needs the
SMTP server in order to send emails. If you do not know this IP address, ask your administrator.
c. (Option) If you also want to inform Avid Support automatically through email if
problems arise, select the option “Send critical notifications also to Avid Support.”
d. Click Next.
The installer modifies the file Config.xml in the Avid Interplay Engine\Data\Server\Config directory with your settings. The Ready to Install dialog box opens.
15. If you are ready to complete the installation, click Next.
39
Installing Software on the Interplay Engine Server
All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader.
If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.
The installation finishes and the Installation Completed dialog box displays the success or failure of each installation.
40
16. Click Finish.
A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears.
17. Click OK to reboot the machine.
18. Enable a permanent license key. See “Managing Licenses” in the Interplay | Engine and Avid Archive Engine Administration Guide for instructions. If you use an application key for licensing your server, make sure that you obtain and load the Interplay Engine license file promptly. The permanent license key must match the application key (dongle) for the Interplay Engine server. If you use a software license, see the procedures described in
“Software Licensing for Interplay Production” on page 91

Installing Interplay | Access

You must install Interplay Access on the Interplay Engine. Avid recommends that you accept the defaults.
Installing Interplay Access also installs the Interplay Administrator.
To install Interplay Access:
1. Select the following from the Interplay Server Installer Main Menu:
Installing Software on the Interplay Engine Server
.
Servers > Interplay Engine > Access
After the installer starts, the Introduction dialog box opens.
2. Close down all other programs, then click Next.
3. Complete the installation by accepting the defaults. If you want to install the Microsoft Office and Adobe Photoshop plug-ins, accept the default paths.
4. When you finish the installation, the installation program might require you to reboot the system.
41

Installing Software on the Interplay Transfer Server

Installing Software on the Interplay Transfer Server
To install Interplay software on the Interplay Transfer server:
1. Select the following from the Interplay Server Installer Main Menu:
Servers > Transfer Engine
2. Install components from the following table:
Component Description
Service Framework for Client
Access Installs the Interplay Access and Interplay Administrator applications.
Transfer Engine For information on configuring the Interplay Transfer server and the
Production Services and Transfer Status
Avid Interplay Transfer Cache
The installer automatically installs the components required for an Interplay Transfer application.
Interplay Production Services and Transfer Status application, see the Interplay Transfer Setup and User’s Guide.
Installation of Transfer Engine software requires activation of a software license.
(Option) Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs from any computer in the network.
(Option) Lets you install only the Interplay Transfer Cache. The Transfer Cache Engine runs in the background and allows you to monitor transfers in the workgroup.
See the Interplay | Transfer Setup and User’s Guide for details on installing and configuring the Interplay Transfer software.
For information on activating a software license, see
Production” on page 91
.
“Software Licensing for Interplay
42

Installing Software on the Production Services and Production Services Provider Servers

Installing Software on the Production Services and Production Services Provider Servers
This section provides an overview of installing the Production Services and Production Services Provider servers. The following illustration shows the initial installer screen.

Installing the Production Services Engine

The first screen links to the installers for Interplay Production Services.
Microsoft SQL Server 2012 Express is installed automatically when Interplay Production
n
Services Engine is installed. Configuration is also automatic. If you are upgrading the Production Services Engine, existing databases are automatically upgraded.
To install the Interplay Production Services engine:
1. Select the following from the Interplay Server Installer Main Menu:
Servers > Avid Production Services > Production Services
The Install Production Services window opens.
43
Installing Software on the Production Services and Production Services Provider Servers
2. Install components from the following table:
Component Description
Service Framework for Client
Access Installs the Interplay Access and Interplay Administrator applications.
Production Services Engine
Select the Framework installer. This is an installer for 64-bit systems.
Required software to configure the Production Services Engine with the Interplay server.
Installs the 64-bit Interplay Production Services Engine.
During the installation, if an Interplay Production Services database already exist on the server, the “Avid Interplay Database” dialog box opens. Select one of the following:
Upgrade exiting database (default)—to use the existing database.
Overwrite current database—if you want to remove all users, providers, and services.
3. Configure the Production Services Engine for the Interplay workgroup. See the
Interplay | Production Services Setup and User’s Guide.
If you are performing an upgrade, you do not have to reregister existing services such as the
n
Transcode service or Archive service or existing providers.

Installing the Local Workflow Components

Use this installer screen to install the local workflow providers. After installing the software, you need to register and configure the providers. For additional information, see the Interplay | Production Services Setup and User’s Guide.
To install the Local Workflow Components:
1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu.
Servers > Production Services > Install Local Workflow Support
The Install Avid Interplay Production Services Local Workflow window opens.
44
Installing Software on the Production Services and Production Services Provider Servers
2. Select the service provider that you want to install.
Component Description
Access Installs the Interplay Access and Interplay Administrator applications.
Recommended for installation on each provider.
Transcode The Transcode service provider. Allows you to define profiles and
launch transcode jobs from Access or the Avid editing application.
The Interplay Transcode installer includes an option in which you select whether you want to mount workspaces as drive letters or UNC paths. Select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Change the server's ISIS client preferences match the setting you choose.
The Interplay Transcode installer includes an option that lets you select the number of instances of the Transcode provider that you want to install. See “Installing Multiple Transcode Providers on the Same
Server” on page 46
For Interplay Production v3.3 and later, you need to activate your software license. For more information, see
Interplay Production” on page 91
.
“Software Licensing for
.
STP Encode Allows you to off load time-consuming processing involved in
exporting and transferring of Long GOP OP1a media, during a send-to-playback request from the Avid editing application or Interplay Assist.
Do not install STP Encode and Interplay Transcode providers on
n
the same system.
The Interplay STP Encode installer includes an option in which you select whether you want to mount workspaces as drive letters or UNC paths. Select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Change the server's ISIS client preferences match the setting you choose.
Archive The Archive provider. Typically installed on its own server. See
“Installing the Interplay Archive Provider Software” on page 89.
For Interplay Production v3.3 and later, you need to activate your software license. For more information, see
Interplay Production” on page 91
45
.
“Software Licensing for
Installing Software on the Production Services and Production Services Provider Servers
Component Description
Copy The Interplay Copy provider. Typically installed on its own server. See
“Configuring the Copy Provider Server” on page 137.
For Interplay Production v3.3 and later, you need to activate your software license. For more information, see
Interplay Production” on page 91
Move Allows you to move media for Avid assets (both .mxf and .omf files)
from one Avid ISIS workspace to another.
For Interplay Production v3.3 and later, you need to activate your software license. For more information, see
Interplay Production” on page 91
.
.
“Software Licensing for
“Software Licensing for
Production Services and Transfer Status
Auto Production Services (Optional)
Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs on a standalone system. You don’t need to install this software on the Production Services system as the function is built into the Production Services Engine software.
Installs the Interplay Auto Production Services. This installation includes the Auto Archive, Auto Transcode, Auto Transfer, and Auto Copy services.
Installing Multiple Transcode Providers on the Same Server
Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server. Up to four providers are supported, depending on the total amount of CPU used.
Determining the Number of Providers to Install
To determine the optimum number of providers to install on a server, check the system resources currently used for your Transcode workflows. Open the Task Manager and click the Performance tab to display information about CPU usage. When jobs typical to your workflow are running, note the average percentage of CPU used. The following illustration shows a Transcode job in process that is using 14 percent of the CPU.
46
Installing Software on the Production Services and Production Services Provider Servers
Use the formula For example, if the average CPU usage is 25 percent, you can use four Transcode providers on the server. The maximum number of providers supported on a single server is four.
Complex mixdowns require much more memory than transcoding. If your workflow involves
n
complex mixdowns you should install a maximum of two providers on the same server.
Requirements
AS3000 dual-processor server with 12 GB of RAM, running Windows 7 Professional SP1 64-bit or Windows Server 2012 Standard R2.
License and either an application key (dongle) or software license for multiple Transcode providers.
Starting with Interplay Transcode v3.0.5, an Interplay Transcode license can include support for multiple Transcode providers on a single system.
Installation
The Interplay Transcode installation program includes an option that lets you select the number of instances of the Transcode provider that you want to install. Select the number of transcode providers specified in your software license or dongle.
100/CPU Usage Percentage
to estimate the number of providers you can use.
47
Installing Software on the Production Services and Production Services Provider Servers
The installation program installs executable files for the number of providers you selected, named DMSTranscode.exe, DMSTranscode 2.exe, and so on. It also installs one Service Description file (.zip file).
For information on activating a software license, see “Software Licensing for Interplay
Production” on page 91
.
For information on configuring providers, see the Interplay | Production Services Guide or the Interplay Help. Use a different name for each provider.
Using the Providers
After you configure each provider, you can create profiles and send jobs as you would for providers that are on individual servers.
Installing Avid Service Framework for Local Workflow Components
All local workflow components require the 64-bit version of Avid Service Framework for Client.
To install the Framework for the local workflow components:
1. Navigate to the following installer page:
Servers > Production Services
2. Select Service Framework for Client.
48
Installing Software on the Production Services and Production Services Provider Servers

Installing the WAN Workflow Components

Use this installer screen to install the WAN workflow providers. The Delivery service provider and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup.
To install the Production Services WAN Workflow Components:
1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu:
Servers > Production Services > Install WAN Workflow Support
The Install Production Services WAN Workflow window opens.
2. Select the service provider that you want to install.
Component Description
Delivery The Interplay Delivery service provider. The Delivery service provider
and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup. You can also use profiles to only transfer the portion that is used in a subclip.
Delivery Receiver The Interplay Delivery Receiver service. The Delivery Receiver service
lets the workgroup receive transfers from a workgroup with the Delivery service.
For information on the Delivery and Delivery Receiver providers, see the Interplay | Production Services Setup and User’s Guide.
Installing Avid Service Framework for WAN Workflow Components
Interplay Delivery and Interplay Delivery Receiver require the 64-bit version of Avid Service Framework for Client:
To install the Framework for the WAN Workflow Components:
1. Navigate to the following installer page:
Servers > Production Services
2. Select Service Framework for Client.
49
Installing Software on the Production Services and Production Services Provider Servers

Installing the Media | Index Components

Use this installer screen to install Production Services providers that are used in MediaCentral workflows. Media Index runs on the MediaCentral Platform and provides a central index for multiple Interplay Production databases. The Production Services Automation provider and the Consolidate provider work together to deliver assets and media that a user finds through a search of the central index. For more information, see the Avid MediaCentral Platform Services Installation and Configuration Guide.
To install the Production Services WAN Workflow Components:
1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu:
Servers > Production Services > Install Media | Index Support
The Install Media | Index Support window opens.
2. Select the service provider that you want to install.
Component Description
Production Services Automation
Consolidate This service uses the In and Out marks specified for a loaded clip or
This service handles the logic of chaining a consolidate job and a delivery job. It triggers a consolidate job and monitors its status. If the consolidate job is successful, it triggers a delivery job..
subclip to create a new media and asset.
Installing Avid Service Framework for Media | Index Components
Interplay Production Services Automation and Interplay Consolidate require the 64-bit version of Avid Service Framework for Client:
To install the Framework for the Media Index components:
1. Navigate to the following installer page:
Servers > Production Services
2. Select Service Framework for Client.
50

Installing Software on an Interplay | Media Indexer Server

Installing Software on an Interplay | Media Indexer Server
The following topics describe how to install software on an Interplay Media Indexer Server:
“Different Types of Media Indexers” on page 51
“Before Installing Media Indexer Software” on page 52
“Using UNC Drive Mapping on Interplay ISIS” on page 52
“Installing the Media Indexer Software” on page 52
“Configuring Media Indexer Servers and Clients” on page 53

Different Types of Media Indexers

Avid recommends that you use one or two 64-Bit Media Indexers to monitor shared storage. You can add a second 64-bit Media Indexer for redundancy. For additional information and for a procedure for replacing existing Media Indexers with a 64-bit Media Indexer, see the Interplay | Production Best Practices guide.
There are three basic ways to configure a Media Indexer:
The leader of a High Availability Group. The leader can index shared storage and it can also monitor other Media Indexers. On a small configuration, the Media Indexer software might be installed on the Interplay Engine. In this case, configure a High Availability Group with one member configured on the Interplay Engine.
You always need a High Availability Group to monitor shared storage, even if it is a group of
n
one.
Additional members of a High Availability Group. Members that you add to a High Availability group (HAG) provide redundancy and load balancing for the leader.
The Media Indexer on each Avid editing application system. These local Media Indexers connect to the High Availability Group.
For information on the maximum number of files that a Media Indexer can monitor, see the Interplay | Production Best Practices guide and the Interplay | Production ReadMe.
51
Installing Software on an Interplay | Media Indexer Server

Before Installing Media Indexer Software

The following are important for a successful Media Indexer configuration:
Before you configure Media Indexer on a Windows system, install the Service Framework software and verify that it’s running. For additional information, see
Service Framework Services Are Running” on page 83
Before you configure Media Indexer to monitor your Avid shared storage workspaces, the workspaces must have an Avid MediaFiles folder. To create the folder, you can either use an Avid editing application to capture or import media to the workspace or you can manually create an Avid MediaFiles folder.
Do not use spaces or special characters in your workspace names.

Using UNC Drive Mapping on Interplay ISIS

On Avid ISIS, you must select the “Use UNC (Letterless) Drive Mapping” option on the Media Indexers that monitor shared storage.
To set UNC Drive Mapping:
t In the ISIS Client Manager window, select Preferences and select the letterless option.
“Verifying that the
.
For more information, see
page 115
and “Installation Check Lists” on page 17.
“Mounting Workspaces as Drives: Lettered versus Letterless” on

Upgrading Media Indexer

To upgrade Media Indexer:
1. Uninstall the Media Indexer on servers and clients.
2. Delete the Interplay Media Indexer directory on servers and clients. This will delete the old MI cache files.
3. Install the latest versions of ASF and Media Indexer on the servers and Windows clients.
4. Install Access and the Media Indexer on Mac OS X systems. See
on a MacOS X System” on page 74
5. Configure the Media Indexer servers and clients.
.

Installing the Media Indexer Software

To install the Media Indexer Server:
1. Select the following from the Interplay Server Installer Main Menu:
Servers >Media Indexer
“Installing Media Indexer
52
2. Install components from the following table:
Component Description

Configuring Media Indexer Servers and Clients

Service Framework for Server
Access Allows for easy access to the Interplay Engine. This also installs the
Media Indexer Installs the Media Indexer software.
Perform the installation on primary and secondary shared storage Media Indexers.
Interplay Administrator.
Configuring Media Indexer Servers and Clients
Starting at Interplay v3.0, the Avid Service Framework (ASF) is no longer used to make the connection between the Media Indexer servers and the Avid editing applications. However, the following ASF components are still required:
ASF must be installed on the Media Indexer servers and Windows Avid editing clients as in previous releases.
Use the Workgroup Properties tool to connect the Windows clients and servers to the Lookup Service.
Mac OS X clients do not require ASF configuration to connect to the Media Indexer. However, they may require ASF for other reasons. See
on a Mac OS X System” on page 59
.
The Media Indexer HAG is still required. Define the HAG using the Media Indexer web interface.
“Using the Avid Service Framework
Note that if you add an older editing application (for example, Media Composer v6.5.3) to an Interplay v3.0 or later environment, you must use the ASF Service Configuration tool to add the editor system to the HAG.
53

Configuring Media Indexer Servers

This section describes how to configure the Media Indexer server using the MI web interface.
To configure the Media Indexer server:
1. Open the web interface on the Media Indexer server using the following URL:
Configuring Media Indexer Servers and Clients
http://
where <MI system name> is the server name or IP address of the system running the Media Indexer. If you are logged onto the MI server, you can use name.
2. Click the Configuration tab and then click the Cache and HAG Information tab.
The following illustration shows a completed section.
<MI system name>
:8888/mi/
localhost
for the MI server
3. Click the Join High Availability Group check box.
4. Enter the Name of the HAG and enter the weight of this Media Indexer in the HAG. In this example, the name of the HAG is “HAG.” The Media Indexer with the highest weight is the leader of the HAG.
Avoid using values of 0 or 1 for the weight and avoid using consecutive numbers for the weights.
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54
To Add Storage Locations to the Media Indexer Server:
1. Click either the Add Storage Location or Add AMA Storage Location button as follows:
- Use Add Storage Locations for .mxf files on shared storage.
- Use Add AMA Storage Location for AMA media. See “Specifying the AMA Media
Files Location” on page 115
You can only add or modify storage locations on the HAG leader.
n
2. Click OK to save the configuration.
3. Add additional storage locations as necessary. Use UNC path notation for adding locations to index or to describe AMA media locations when pointing to shared storage (ISIS).
The following illustration shows an MI configured with several .mxf and AMA storage locations. The AMA locations are represented by a folder icon.
.
Configuring Media Indexer Servers and Clients
55
Configuring Media Indexer Servers and Clients
Adding an Additional Media Indexer to the HAG
You can use the MI web interface or the Service Configuration tool to add Media Indexers to the HAG for redundancy.
To use the web interface to add an additional Media Indexer:
1. Open the web interface for the second MI server.
2. Click the Configuration tab and then click the Cache and HAG Information tab.
3. Click the Join High Availability Group check box and enter a weight lower than the leader.
If you click the Storage Locations tab you should see the same storages locations as the leader. In this case they will be Read Only.
4. Add the new Media Indexer to the Interplay Administrator tool as described in the following section.

Identifying the Media Indexer in the Interplay Administrator Tool

The following applications use the Server MI Connection URL setting in the Interplay Administrator tool to locate the Media Indexer servers.
Avid editing applications
Production Services Transcode provider
STP Encode
Interplay Transfer engine
Interplay Assist
Interplay Access continues to use the Workgroup Name portion of the Interplay Administration
n
tool to connect to the Media Indexer.
To identify the MI Connection URL in the Interplay Administration tool:
1. Open the Interplay Administrator tool and open the Server Hostname Settings view.
2. In the Workgroup and Media Indexer Settings section, locate the Server MI Connection URL section.
3. Click the Add button to add a Media Indexer server.
The following illustration shows a completed section.
56
Configuring Media Indexer Servers and Clients
4. Add the name of the MI server and click Apply Changes.
5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL.
The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.
See “Specifying the AMA Media Files Location” on page 115 for information on the AMA
n
Shared Storage Location.
Interplay Assist continue to use the Workgroup Name portion of the Workgroup and Media
n
Indexer Settings section. Add the workgroup name to that section (case sensitive).
57
Configuring Media Indexer Servers and Clients

Configuring the Local Media Indexer on an Avid Editing System

You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay.
Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG. This option is overridden by the value in the Interplay Administrator tool at login time.
To connect an Avid editing application to the Media Indexer HAG:
1. Configure the Administrator tool to recognize the Media Indexer HAG. See “Identifying the
Media Indexer in the Interplay Administrator Tool” on page 56
2. On your Avid editing system, start the editor and then log into the Interplay database using one of the following methods:
- Log in using the Project Select dialog that opens when you start the editor.
- Log in using the Interplay Server and Interplay User dialogs in the Settings window.
After you log into the Interplay database, your local Media Indexer will automatically connect to the Media Indexer in the HAG.
.
The Windows Avid editing application restarts the local Media Indexer service each time you
n
restart the editor application. This does not happen on the Mac OS X systems.
When you start the Avid editing application, there is an initialization period named “Connecting
n
to the Media Indexer.” This process connects to the local Media Indexer.
3. (Option) Open the Media Indexer web interface, select the Avid editing system, and view the connection to the HAG.
The system displays the storage locations for the Media Indexer server as shown in the following illustration. Note that mxf file locations are displayed but AMA file locations are not displayed in this section.
58
Configuring Media Indexer Servers and Clients

Using the Avid Service Framework on a Mac OS X System

You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations:
If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.
If you would like to configure ASF in order to view your system in the Service Configuration tool on other systems. If you do not configure ASF, the Mac system will not display in the Service Configuration tool.
Use one of the following methods to connect to the workgroup on a Mac OS X system:
If your Interplay environment has only one Lookup Service, you can run the configure.sh script to change the workgroup name and the name of the Lookup Service.
If your system has two Lookup services, you must run the Interplay Administrator tool as root to add both Lookup services. The configure.sh command only configures for one Lookup service.
To run the configure.sh script:
1. Open a terminal window and navigate to the bin folder as follows:
cd /Applications/Avid/Media\ Indexer/bin
Note that the back slash ( \ ) is used to add a space to the path name.
59
2. Type the following command:
Configuring Media Indexer Servers and Clients
sudo ./configure.sh
enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example:
sudo ./configure.sh UptimeWG burl-mi02
3. The Terminal window might prompt for your password. Type your administrator password and press Return.
4. Restart the Media Indexer. See “Restarting the Media Indexer Service on a Mac OS X
System” on page 61
To run the Interplay Admin tool as root and change the Workgroup Properties:
1. Open a terminal window and navigate to the folder that contains the Admin tool executable as follows:
cd /Applications/Avid/Interplay\ Access/InterplayAdministrator.app/ Contents/MacOS
Note that the back slash ( \ ) is used to add or “escape” a space in the path name.
2. Type the following command:
sudo ./AvidInterplayAdministrator
The Interplay Administrator tool starts. If the command does not start the application, restart your Mac system and try again.
<Workgroup name> <name of Lookup Service system>
.
You must have an Administrator login to perform commands that begin with “sudo.”
n
3. Open the Workgroup Properties tool in the Avid Services view.
4. If necessary, change the workgroup name and add or change the system that runs the Lookup Service and click Apply.
Do not use the Service Configuration tool to set the connection to the HAG.
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5. After you make the changes, restart the Media Indexer service to restart the Framework services. See the following section on restarting the Media Indexer service.
When you click Apply in the Workstation Properties tool, the system asks whether you want to
n
restart the services. However, it does not restart the services automatically on a Mac. You must restart the Media Indexer service manually.
After you exit the application, the system displays a message about the Logging Subsystem. You can ignore the message.
60

Installing Software for Interplay Web Services

Restarting the Media Indexer Service on a Mac OS X System
This section describes how to restart the Media Indexer service. Note that every time you restart the Avid editing application in Media Composer v7.0 on a Windows system, the system automatically restarts the Media Indexer service. On a Mac OS X system you must manually restart the service.
To restart the Media Indexer process from a Terminal window:
1. Open a terminal window and navigate to the Media Indexer/bin directory as follows:
cd /Applications/Avid/Media\ Indexer/bin
2. Type the following commands in the bin directory:
sudo ./mi.sh remove sudo ./mi.sh install
where:
- sudo instructs the system to run the command as “super user” or root.
- the characters ./ instruct the system to “run the following command that resides in the
current directory”.
You must have an Administrator login to perform commands that begin with “sudo.”
n
Installing Software for Interplay Web Services
The Interplay Web Services SDK provides third parties with a rich set of functions to integrate tightly with an Interplay environment.For more information, read the documentation that is installed with the SDK.
Before installing Interplay Web Services, install and configure the Avid Service Framework. See
“Selecting the 32-Bit or 64-Bit Version of Avid Service Framework” on page 28.
To install Interplay Web Services
1. Select the following from the Interplay Server Installer Main Menu:
Interplay SDKs > Web Services
After the installer starts, the Introduction dialog box opens.
2. Accept the license agreement and follow the installation instructions.
61

Installing the MediaCentral Distribution Service

Installing the MediaCentral Distribution Service
The Avid MediaCentral Distribution Service (MCDS) coordinates and monitors send-to-playback and mixdown operations for Interplay Central. It determines if there is any preprocessing required. If it determines an audio mixdown is required, it submits a Transcode Mixdown request. If Long GOP media is required, it submits an STP Encode request. You can configure your workgroup for more than one MCDS.
For more information, see the Avid MediaCentral Platform Services Installation and Configuration Guide.
To install the MediaCentral Central Distribution Service:
1. Open the Installers folder at the top level of the Servers installation media.
2. Open the CentralDistributionService folder.
3. Double-click setup.exe.
4. Follow the installation instructions.
62

3 Installing Software on Interplay Clients

The following topics describe the Interplay software installation on Interplay clients:

Starting the Interplay Client Installer

Installing Software on Interplay | Assist Systems
Installing Interplay | Access
Installing Media Composer | Cloud Components
Installing Software on Avid Editing Systems (Windows)
Installing Software on Avid Editing Systems (Macintosh)
Starting the Interplay Client Installer
To start the Interplay Client Installer:
1. In the Interplay Client Installer folder, double-click autorun.exe.
The Main Menu window opens.

Installing Software on Interplay | Assist Systems

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers.
Items with three dots open a new window. Items without three dots start an installer.
n
Installing Software on Interplay | Assist Systems
This section describes how to install Interplay Assist software.
Interplay Assist must be installed and initially launched by an Administrator. See
Avid Editing Applications and Interplay Assist” on page 27
To install Interplay Assist software:
1. From the Interplay Client Installer Main Menu, select Clients > Assist.
2. Install components from the following table:
Component Description
Service Framework for Client
Access Installs the Interplay Access and Interplay Administrator applications.
Assist Installs the Assist application software. For more information, see the
Assist is a 64-bit application, starting at Interplay v2.5. The installer pages install the 64-bit
n
version of Avid Service Framework.
Interplay Assist and must have ISIS client software installed on the same system. To use Assist, you need to establish shared-storage credentials. This login happens automatically if your Windows login credentials (username and password) match those of a shared-storage account. If the accounts do not match, you need to connect through the Avid ISIS Client Manager. You do not need to mount workspaces unless you are sending Long GOP sequences to playback. For more information, see the Interplay | Assist ReadMe or the Interplay | Production ReadMe.
The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive.
Avid Interplay Assist User’s Guide.
.
“Accounts for
64

Installing Interplay | Access

You can install Interplay Access on any system that you want to use to work with the Interplay Engine. Besides installing Interplay Access, this installation also installs the Interplay Administrator.
See the following topics:
“Installing Interplay Access on Windows” on page 65
“Installing Interplay Access on a MacOS X System” on page 66
For information on using Avid Interplay Access and the Avid Interplay Administrator, see the following manuals:
Interplay | Access User’s Guide
Interplay | Engine and Interplay | Archive Engine Administration Guide
To play streaming media in Interplay Access, the computer on which you are installing Interplay
n
Access must have an audio device, such as an audio card or other audio hardware.

Installing Interplay Access on Windows

Installing Interplay | Access
To install Interplay Access software (Windows):
1. Select the following from the Interplay Client Installer Main Menu:
Clients > Access
2. Install components from the following table:
Component Description
Service Framework for Client
Access Installs the Interplay Access and Interplay Administrator applications.
The Service Framework is optional for an Interplay Access system.
n
For information about installing all Interplay components on an Avid editing system, see
“Installing Software on Avid Editing Systems (Windows)” on page 68.
(Option) The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive.
65

Installing Interplay Access on a MacOS X System

Interplay Access is supported on Macintosh® systems running Mac OS X. For more information about using Access with Mac OS X, see the Interplay | Access User’s Guide and the Interplay | Production ReadMe.
Apple Java for OS X: Interplay Access on Macintosh systems requires Apple Java v1.6 to be installed on the same system. This software is not automatically installed with Interplay Access. The Welcome screen of the Interplay Access installer describes which version of Apple Java is required and includes a URL for downloading the software.
If you need to check which versions of Java 1.6 are installed on your system, you can obtain a list of v1.6 32-bit Java Virtual Machines (JVMs) by entering the following command in a terminal window:
/usr/libexec/java_home -V -v 1.6 -arch i386
The following command shows the full list of all JVMs:
/usr/libexec/java_home -V
To install Interplay Access on a Mac OS X system:
Installing Interplay | Access
1. Open the Interplay Production Clients Installer.
The opening screen is displayed.
2. Double-click Install Interplay Access.
66

Installing Media Composer | Cloud Components

The first screen of the installer program is displayed.
You cannot install Interplay Access until the correct version of Apple Java is installed. See the
n
information earlier in this topic.
3. Click Next and continue the installation.
By default, Interplay Access is installed in the following folder:
Applications/Avid/Interplay Access
To uninstall Interplay Access:
1. Double-click the following file:
Applications/Avid/Uninstallers/Interplay Access/Interplay Access Uninstaller.
2. Click Uninstall.
3. When the uninstallation is complete, click OK.
For information about installing all Interplay components on a Macintosh system or removing these components, see the following:
“Installing Software on Avid Editing Systems (Macintosh)” on page 73
“Removing Interplay Components from a Mac OS X System” on page 77
Installing Media Composer | Cloud Components
The Interplay Production Client Installer includes a page for installing Media Composer Cloud components (formerly Interplay Sphere). See the following documentation for detailed information:
Media Composer | Cloud ReadMe
Media Composer | Cloud Installation and Configuration Guide
For a link to all the Media Composer Cloud documentation, search for “Media Composer Cloud Documentation” on the Avid Knowledge Base.
67

Installing Software on Avid Editing Systems (Windows)

Installing Software on Avid Editing Systems (Windows)
The Interplay Production Client Installer includes a page for installing Interplay components that are required to configure an Avid editing system in an Interplay environment.
You can install Interplay components on Windows systems running the following Avid editing applications:
Media Composer | Software
Media Composer | NewsCutter Option
Media Composer | Symphony Option
These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.
To install Interplay components on an Avid editing system (Windows):
1. Select the following from the Interplay Client Installer Main Menu:
Clients > Media Composer | Software Support
2. Install components from the following table:
Component Description
Service Framework for Client
Access Installs the Interplay Access and Interplay Administrator applications.
Media Indexer Installs the 64-bit Media Indexer. You configure this Media Indexer to
Installs the 64-bit Service Framework. The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive. See
an Avid Editing System in the Service Framework” on page 69
“Installing Interplay Access on Windows” on page 65.
See
communicate with the Media Indexer monitoring shared storage. For more information, see
Editing System to the Media Indexer Monitoring Shared Storage” on
. You can also configure the Media Indexer to index your local
page 71
drives. For more information, see
Indexer to Index Local Drives” on page 72
“Connecting the Media Indexer on an Avid
“Configuring the Local Media
.
“Configuring
.
68
Installing Software on Avid Editing Systems (Windows)
Component Description
Transfer Client (Option) Installs the 64-bit Interplay Transfer Client. Install this
software to take advantage of Interplay Transfer features such as Send to Playback and workgroup to workgroup transfers. For information on configuring the Interplay Transfer client, see the Help for your Avid editing application or the Avid Interplay Transfer Setup and User’s Guide.
If the editing system is on a different subnet from the system running the Service Framework Lookup service, you must use Unicast Discovery to allow the editor to locate the Lookup Server on that subnet. For more information, see “Connecting Systems Directly to the Lookup Service”
on page 122
The Avid editing applications must have Avid ISIS Client Manager installed and configured to
n
connect to shared storage.
.

Configuring an Avid Editing System in the Service Framework

After you complete the installation on each Avid editing system, verify that the Service Framework services are running on that system.
To verify that the Service Framework services are running:
1. Click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties window opens.
69
Installing Software on Avid Editing Systems (Windows)
Check mark
2. If your Workgroup name doesn’t appear in the Workgroup field, click the Edit button and type the name of the Workgroup.
The Workgroup name can be different than the name of the computer that the Workgroup
n
database is running on. This depends on how your Workgroup was originally configured. In this example, the Workgroup name is the same as the machine name.
If there is a green check mark next to the “Status” field, all services are running.
3. If the check mark is not green, click the Advanced button.
The Avid Interplay Services dialog box opens.
70
Installing Software on Avid Editing Systems (Windows)
This dialog box allows you to view all services that are monitored by the Avid Service Framework.
4. If necessary, select a service and click Start.
To verify that your system is listed in the Service Framework:
1. On any system that has the Avid Interplay Service Configuration tool installed, click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Service Configuration.
The Avid Service Configuration window opens.
2. See if the system you want to verify is listed.
3. If the system is in the list, then it is part of the Service Framework. You can optionally click the triangular opener next to the name and check which services are running on the system.
4. If the system you want to verify is not listed, it might be on a different subnet than the system running the Service Framework Lookup service. In that case, you need to use Unicast Discovery to allow the editor to locate the Lookup Server on the other subnet. See
“Connecting Systems Directly to the Lookup Service” on page 122
.

Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage

For information on connecting an Avid editing application to the Media Indexer monitoring shared storage, see
“Configuring Media Indexer Servers and Clients” on page 53.
71
Installing Software on Avid Editing Systems (Windows)

Configuring the Local Media Indexer to Index Local Drives

To instruct Media Indexer to automatically recognize local drives:
1. Start the Avid editing application.
2. Select Tools > Media Creation.
The Media Creation window opens.
3. On the Drive Filtering and Indexing tab, click the “Auto-index local drives as they come online” button.
The local Media Indexer automatically configures Avid media files on your local drives.
If you don’t want the Media indexer to automatically scan your local drives, deselect the
n
Auto-index option.
4. (Option) Click Manual Storage Scan to start a scan.
5. (Option) Select one of the warning options. The warning occurs if the Media indexer has problems scanning files on the local drive.
72

Installing Software on Avid Editing Systems (Macintosh)

Installing Software on Avid Editing Systems (Macintosh)
The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.
You can install Interplay components on Macintosh OS X systems running the following Avid editing applications:
Media Composer | Software
Media Composer | Symphony Option
These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.
Component Description
Interplay Access Installs the Interplay Access and Interplay Administrator applications.
Interplay Access requires Apple Java to be installed on the same
n
system.
See “Installing Interplay Access on a MacOS X System” on page 66.
Interplay Transfer Client
Media Indexer Installs the Media Indexer. See
Media Composer Cloud
The Avid editing applications must have Avid ISIS Client Manager installed and configured to
n
connect to shared storage.
(Option) Install this software to take advantage of Interplay Transfer features such as Send to Playback and workgroup to workgroup transfers.
“Installing Interplay Transfer Client on a Mac OS X System” on
See
.
page 76
For information on configuring the Interplay Transfer client, see the Help for your Avid editing application or the Avid Interplay Transfer Setup and User’s Guide.
“Installing Media Indexer on a MacOS X
System” on page 74
After installation, you configure this Media Indexer to communicate with the Media Indexer monitoring shared storage. For more information, see
“Configuring Media Indexer Servers and Clients” on page 53 and “Using the Avid Service Framework on a Mac OS X System” on page 59
For information about Media Composer Cloud, see
Composer | Cloud Components” on page 67
.
“Installing Media
.
73
.
Installing Software on Avid Editing Systems (Macintosh)
Note the following:
- Through the Interplay Administrator, using either the application that is installed on the
Macintosh client or one that is installed on another system in the workgroup. Double-click the Workgroup Properties icon or the Service Configuration icon in the main window of the Interplay Administrator.
- Through Interplay Access installed on the Macintosh client. Select View > Avid
Workgroup Properties or View > Avid Service Configuration.
If you open Workgroup Properties on a Macintosh system, the Services tab does not include options to view the status of the Avid services running on the local computer, or to start, stop, restart, enable, or disable local services. For more information, see the Interplay | Production ReadMe.
Avid editing applications running on Mac OS X systems require drive mapping for any workspaces that you use for reading or writing. For more information, see “Mounting
Workspaces as Drives: Lettered versus Letterless” on page 115
You cannot use Interplay Production Services from an Avid editing application running on a Mac OS X system. Most Interplay Production Services are available from Interplay Access on a Mac OS X system.

Installing Media Indexer on a MacOS X System

.
To install Media Indexer on a Mac OS X system:
1. Open the Interplay Production Clients Installer.
The opening screen is displayed.
74
Installing Software on Avid Editing Systems (Macintosh)
2. Double-click Install Media Indexer
A message asks if you want to continue the installation.
3. Click Continue.
The first screen of the installer program is displayed.
4. Click Continue.
5. When prompted, enter a user name and password for an account that is allowed to install software.
6. When prompted, restart the system.
7. After Media Indexer is installed, configure it to communicate with the Media Indexer running monitoring shared storage. See “Configuring Media Indexer Servers and Clients” on
page 53
.
You can also configure the Media Indexer to index your local drives. For more information,
“Configuring the Local Media Indexer to Index Local Drives” on page 72.
see
To uninstall Media Indexer, see
page 77
.
“Uninstalling Media Indexer from a Mac OS X System” on
75
Installing Software on Avid Editing Systems (Macintosh)

Installing Interplay Transfer Client on a Mac OS X System

To install the Interplay Transfer client on a Mac OS X system:
1. Open the Interplay Production Clients Installer.
The opening screen is displayed.
2. Double-click “Install Interplay Transfer.”
The first screen of the installer program is displayed.
3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.
The following file is installed:
/Library/Application Support/Avid/xfermgraphi.bundle
There is no uninstaller for the Transfer Client, so if you need to uninstall the Transfer Client, delete the installed file.
76
Installing Software on Avid Editing Systems (Macintosh)

Uninstalling Media Indexer from a Mac OS X System

To uninstall Media Indexer:
1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X
System” on page 77
2. Open a Terminal window (select Applications > Utilities > Terminal).
3. At the prompt, type the following and press Return:
cd /Applications/Avid_Uninstallers/Media\ Indexer
4. Type the following and press Return:
sudo ./AvidMediaIndexerUninstaller.sh
Media Indexer is uninstalled.
If you close the terminal window without uninstalling the program, you can no longer use the
n
terminal window. Workaround: Restart the Macintosh system.
).

Stopping and Starting Media Indexer on a MacOS X System

To stop Media Indexer:
1. Open a Terminal window (select Applications > Utilities > Terminal).
2. At the prompt, type the following and press Return:
cd /Applications/Avid/Media\ Indexer/bin
3. Type the following and press Return:
sudo ./mi.sh remove
Media Indexer is stopped. To restart it, type the following and press Return:
sudo ./mi.sh install

Removing Interplay Components from a Mac OS X System

To remove all Interplay components from a MacOS X system, complete the following procedures.
To uninstall Interplay Access:
1. Double-click the following file:
Applications/Avid/Uninstallers/Interplay Access/Interplay Access Uninstaller.
2. Click Uninstall.
3. When the uninstallation is complete, click OK.
77
Installing Software on Avid Editing Systems (Macintosh)
To uninstall Media Indexer:
1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X
System” on page 77
2. Open a Terminal window (select Applications > Utilities > Terminal).
3. At the prompt, type the following and press Return:
cd /Applications/Avid_Uninstallers/Media\ Indexer
4. Type the following and press Return:
sudo ./AvidMediaIndexerUninstaller.sh
Media Indexer is uninstalled.
If you close the terminal window without uninstalling the program, you can no longer use the
n
terminal window. Workaround: Restart the Macintosh system.
To uninstall Transfer Manager:
t Delete the following file:
/Library/Application Support/Avid/xfermgraphi.bundle
).
78

4 Installing Optional Software

You can run individual optional installers as described in the following sections:

Performing a Custom Install of the Service Framework Software

Installing Interplay | Access or Interplay | Production Services and Transfer Status
Browsing the Interplay Installer Folders
Performing a Custom Install of the Service Framework Software
The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay Auto Archive service. It also lets you monitor the health of other components that have the Service Framework installed and to view logs on the systems. For more information see the Avid Service Framework User’s Guide.
You install different components of the Service Framework software on different systems in the Interplay Production environment. The individual installation windows automatically install all the components needed for the clients and servers. This installer lets you select and install specific components.
To install the 64-bit version of Service Framework software:
1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:
Individual Optional Installers
The Optional Installers window opens.
Performing a Custom Install of the Service Framework Software
2. Click Service Framework (custom).
The Introduction window opens.
3. Click Next.
The Choose Install Folder window opens.
4. Accept the default values and click Next.
The Join a Workgroup window opens.
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Performing a Custom Install of the Service Framework Software
5. Type the name of your Workgroup and click Next.
c
c
Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive.
If you are updating the Service Framework software, the installer remembers the last installed value. If the workgroup name was changed after the install, the installer will not be aware of the change.
The Options window opens.
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Performing a Custom Install of the Service Framework Software
6. Select the type of Framework installation you wish to make.
7. Click Next.
The Custom Setup dialog box opens. This dialog box displays the components that will be installed.
The following illustration shows the default components for a Framework Client install.
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Performing a Custom Install of the Service Framework Software
If this is not the correct set of components, do one of the following:
t Click the Back button and select a different group.
t Select or deselect components from the list in the Custom Setup dialog box.
Don’t add components that you don’t need. This can affect system performance.
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8. Click Next and follow the installation instructions to complete the installation.
The installer might require that you restart your system to complete the installation.

Verifying that the Service Framework Services Are Running

You must perform these steps on each system running the Service Framework Services.
To verify that the Service Framework Services are running:
1. Click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties window opens.
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Performing a Custom Install of the Service Framework Software
If there is a green check mark next to the “Status” field, all services are running.
2. To view the services, click the Advanced button.
The Avid Interplay Services dialog box opens.
This dialog box lets you view all services that are monitored by the Service Framework.
3. If necessary, select a service and click Start.
Disabling Framework Services
Depending on the system you install the Service Framework Services on, you might need to disable some services.
To disable a service:
1. Click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties window opens.
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Installing Interplay | Access or Interplay | Production Services and Transfer Status

2. Click the Advanced button.
The Avid Interplay Services dialog box opens.
3. Select the service you want to disable and click Stop.
4. After the service stops, click the Disable button to disable the service.
5. Click Exit to close the Avid Interplay Services dialog box.
6. Click OK to close the Avid Workgroup Properties window.
Installing Interplay | Access or Interplay | Production Services and Transfer Status
You can install Interplay Access or the Interplay Production Services and Transfer Status tool on any qualified Windows system running in your Interplay environment. This lets you run these applications without affecting the work on other systems such as a server or an Avid editing system.
To install the Interplay Access or Interplay Production Services and Transfer Status software:
1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:
Individual Optional Installers
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Browsing the Interplay Installer Folders

2. Install components from the following table:
Component Description
Access Installs the Interplay Access and Interplay Administrator applications.
For more information, see
“Installing Interplay | Access” on page 65.
Interplay Production Services and Transfer Status (formerly Media Services and Transfer Status)
This lets you view the status of Interplay Transfer and Interplay Production Services jobs.
Browsing the Interplay Installer Folders
To browse the Installer Folders:
1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:.
Individual Optional Installers.
2. Click “Browse all installers.”
3. (Option) Select any of the installers from the Installers folder, and perform a custom installation.
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5 Installing and Configuring an Interplay
Archive Engine
The following topics are covered in this chapter:

Installing the Interplay Archive Engine Software

Setting Up a Failover System
Updating the Interplay Archive Engine Software
For more details on the Interplay Archive Engine, see the Interplay | Production Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software
You need to install the following software on the Interplay Archive Engine server:
Interplay Archive Engine
Interplay Access
FlashNet Client software (see
Additionally, you must install the Interplay Archive Provider on a separate server. See
the Interplay Archive Provider Software” on page 89
The Interplay Archive Engine installation is very similar to the Interplay Engine installation. The following are the main differences:
It is not necessary to split the database because it is not possible to archive file assets.
The database is called AvidAM.
There is no temporary license key. On the Interplay Engine it is possible to connect one Access client to the engine when no permanent license is loaded. This is not possible on the Interplay Archive Engine. It is necessary to load a license before you are able to connect with Interplay Access. It is also necessary to load the license before you create the database. See “Managing Licenses” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for instructions.
The AvidAM database has fewer predefined folders than the AvidWG database.
Installing the FlashNet Client Software)
“Installing
.
Installing the Interplay Archive Engine Software
The Interplay Archive Engine maintains a database that can be accessed through Interplay Access and the Interplay Administrator tool. For information on configuring the server, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.
For information on using Interplay Access on an Archive database, or archiving from an Avid editing application, see the Interplay | Production Services Setup and User’s Guide.
To install the Interplay Archive Engine software:
1. Select the following from the Interplay Server Installer Main Menu:
Servers > Avid Interplay Archive Engine
The Install Avid Interplay Archive Engine window opens.
2. Click Avid Interplay Archive to install the Interplay Archive Engine on the system. See
“Installing the Interplay | Engine Software” on page 31
.
3. Click Avid Interplay Access to install Interplay Access on the system. See
Interplay | Access” on page 41
.
“Installing

Installing the FlashNet Client Software

An Avid Interplay Archive environment requires SGL FlashNet Client software. Typically, your SGL representative installs and configures the FlashNet client software on the Interplay Archive Engine server and the Archive Provider servers. For information on using the FlashNet client, see the documentation provided by your SGL representative.
SGL FlashNet client v6.1.52 does not support the 2012 SQL Native Client, which is installed
with Production Services Engine v3.0.5. If you want to run Interplay Archive/Restore with the FlashNet client on the same system as Production Services Engine v3.0.5, you must obtain and install 2008 SQL Native Client. 2012 SQL Native Client and 2008 SQL Native Client can co-exist on the same server.
If the FlashNet client software is already installed when you install 2008 SQL Native Client, re-install the FlashNet client software.
Installation of Interplay Archive/Restore and FlashNet client v6.1.52 on a standalone server
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requires 2008 SQL Native Client.
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SGL Direct Connect to Shared Storage
Avid Interplay v2.6 and v2.7 support SGL FlashNet v6.4.x. This version of SGL FlashNet allows the FlashNet server to directly connect to an Avid ISIS shared-storage system through a 1-GB connection, dual-connected on the same subnet to the ISIS System Director in Zone 1. SGL FlashNet v6.4.x is qualified with Avid ISIS 7000 systems. ISIS v4.0 or later client software must be installed on the FlashNet server.
This configuration results in a significant performance increase for Interplay archive and restore operations.
Your SGL representative installs and configures the FlashNet client software on the Archive Provider. After installing the FlashNet client on the provider, the representative needs to create a registry key, as follows:
Installing the Interplay Archive Engine Software
1. In a Command Prompt window, type
2. Locate and select the following registry key: \HKEY_LOCAL_MACHINE\SOFTWARE\Software Generation\Wow6432Node\FlashNet6.
3. Select Edit > New > String Value, name the new registry key “DETDropClient” and enter 1 as the value. (0 specifies disabled).
4. Restart the FlashNet socket listener service.
5. Restart the provider services.
SGL FlashNet v6.4.x includes support for Simplified Chinese, which is qualified for use with Interplay Archive and Interplay Restore services.
regedit
to open the Registry Editor.

Installing the Interplay Archive Provider Software

You typically install the Interplay Archive Provider software on a separate server for performance reasons. Install the Interplay Archive Provider from the Avid Interplay Production Services page of the Interplay Installer. See
Production Services Provider Servers” on page 43
The Interplay Archive Provider requires an Interplay Production Services application key (also
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referred to as a dongle) or activation of a software license with the Archive and Restore option.
To install the Interplay Archive Provider and Auto Archive software:
“Installing Software on the Production Services and
.
1. Select the following from the Interplay Server Installer Main Menu:
Servers > Avid Interplay Production Services > Install Local Workflow Support > Avid Interplay Archive Provider
2. (Option) Also install Avid Interplay Auto Archive.
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Setting Up a Failover System

3. Install the Service Framework client software. Use the installer on the following page: Servers > Avid Interplay Production Services. See “Selecting the 32-Bit or 64-Bit Version of
Avid Service Framework” on page 28
For information on setting up the Interplay Archive provider and Interplay Auto Archive, see the Interplay | Production Services Setup and User’s Guide.
.
For information on activating a software license, see
Production” on page 91
.
“Software Licensing for Interplay
Setting Up a Failover System
You can configure the Interplay Archive Engine in a cluster configuration for automatic failover protection. For details on setting up the system, see the Interplay | Engine Failover Guide or Interplay | Engine Failover Guide for AS3000 Servers on the Knowledge Base.

Updating the Interplay Archive Engine Software

When you update the Interplay Archive Engine, do not delete the software using the Add/Remove Programs or any other mechanism for deleting software. If you delete the software, the system deletes the folder structure in place at the time of the update. To update the software, start the Archive Engine installer on the Interplay Servers Installer and follow the installation instructions. The system updates the software without performing a remove operation. This preserves the folder structure.
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6 Software Licensing for Interplay
Production
The following topics describe software licensing for Interplay Production components:

Understanding Software Licensing for Interplay Production

Activating a License for Interplay Production Services or Interplay Transfer
Deactivating a License
Troubleshooting Software Licensing
Understanding Software Licensing for Interplay Production
Starting with Interplay Production v3.3, new licenses for Interplay components are managed through software activation IDs. In previous versions, licenses were managed through hardware application keys (dongles). Dongles continue to be supported for existing licenses, but new licenses require software licensing.
You cannot license a server through a dongle and software license simultaneously. If you install
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a software license, you must deactivate it before you can use a dongle again.
Required Licenses
The following Interplay components require a license:
Interplay Engine and Interplay Archive Engine
For a clustered engine, each server requires a separate license.
Interplay Engine clients (for example, MediaCentral Base and MediaCentral Advanced) also require software licenses, which are activated through the Interplay Engine.
Interplay Transfer and Interplay Transfer FTP DHM
Understanding Software Licensing for Interplay Production
Interplay Transfer does not require a separate license if it is running on the same computer as a Media Composer system that has an activated license. If the Media Composer system uses a floating license, Media Composer must be running before Interplay Transfer can be started.
Interplay Production Services providers:
- Interplay Archive and Restore
- Interplay Copy
- Interplay Delivery
- Interplay Move
- Interplay Transcode
Each provider requires a separate license. Licenses for Interplay Transcode are supplied for one instance or four instances, to support multiple providers on the same computer.
System ID and Activation ID
Avid supplies a license in two parts:
System ID: A twelve-digit number
Activation ID: An alphanumeric string of 16 characters
Avid License Control Application
You use the Avid License Control (ALC) application to activate your license. The application is installed at the same time that you install an Interplay Production component that requires a license. After installation, you need to open the application and activate your license, as described in
page 105
“Activating a License for Interplay Production Services or Interplay Transfer” on
. The following illustration shows the ALC application for Interplay Production
Services and Interplay Transfer, with a license for Interplay Move activated.
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Activating a License

There are separate ALC applications for the Interplay Engine and the Interplay Archive Engine.
Activating a License
The following topics describe how to activate an Interplay license:
“Activating a License for the Interplay Engine or the Interplay Archive Engine” on page 94
“Activating a License for Interplay Engine Clients” on page 99
“Activating a License for Interplay Production Services or Interplay Transfer” on page 105
Activating a license requires access to the Avid activation server through the Internet. If the server you want to license is connected to the Internet, use the procedures listed above. If not, use a computer that is connected to the Internet and follow instructions in
through Another Computer” on page 108
“Activating a License
.
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Activating a License

Activating a License for the Interplay Engine or the Interplay Archive Engine

The Avid License Control (ALC) application for the Interplay Engine includes options for the Engine itself (labeled Production Engine) and also for client licenses. For information about client licenses, see
The following illustration shows an Interplay Engine license entry before activation.
“Activating a License for Interplay Engine Clients” on page 99.
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Activating a License
The ALC application for the Interplay Archive Engine includes only one option, for the Archive Engine.
If you are licensing a cluster engine, perform the following procedure on each node in the cluster.
To activate an Interplay Engine or Archive Engine license using the Internet:
1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control.
The default location is
C:\Program Files (x86)\Avid\Avid License Control
The application opens and displays the Activation tab.
.
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Activating a License
2. Locate Production Engine or Archive Engine and click the Activate button.
A screen opens that asks you to select an option:
- I am connected to the Internet and will use this computer.
- I am not connected to the Internet and will be using another computer that is connected
to the Internet.
Select the first option. The second option is described in the next procedure.
The third option (volume license server) is not used for Interplay Production.
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3. Click Continue.
A screen opens that allows you to enter your system information.
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Activating a License
4. Enter your System ID and Activation ID. A button lets you paste the number from the clipboard.
5. Click Activate.
The ALC application begins the activation process. A message box displays and asks if you want to register your product.
- Click Yes to connect to the Avid Web site and the Avid Product Registration page. The
Activation ID and System ID are automatically entered. Enter the product name, click Next, and complete the registration.
- If you do not want to register your product, Click No.
When the activation completes, the Activation tab is displayed, with a check mark next to the Production Engine or Archive Engine and a message that confirms the successful activation. The Activate button changes to Deactivate.
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Activating a License
To view information about activated licenses, click the License Profile tab. You can copy this information to the clipboard and paste it in another document.
6. When you are finished with the ALC application, click the Activation tab and then click Done.
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Activating a License for Interplay Engine Clients

The Avid License Control (ALC) application for the Interplay Engine includes options for the Engine itself (labeled Production Engine) and also for client licenses.The procedure for activating client licenses is slightly different than activating the Interplay Engine. The following illustration shows two licenses activated for Media Central Base Connection. Each license is supplied for a certain number of clients.
Activating a License
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Activating a License
The client licenses in the ALC application create license keys in the Interplay Administrator, as listed in the following table.
Client License as listed in Interplay
Client License as Listed in ALC
Media Central Advanced Connection KEY-G
Media Central Base Connection KEY-J
Media Composer Cloud KEY-LI
Production 3rd Party AMA Storage KEY-CI
The ALC application lists the Streaming Server, but a software license is not available for this
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component.
Administrator
For more information about managing licenses in the Interplay Administrator, see “Managing Licenses” in the Avid Interplay | Engine and Interplay | Archive Engine Administration Guide.
To activate an Interplay Engine client license using the Internet:
1. On the Interplay Engine for the workgroup, click Start > All Programs > Avid >Utilities > Avid License Control.
The default location is
C:\Program Files (x86)\Avid\Avid License Control
.
The application opens and displays the Activation tab.
2. Locate the Interplay Engine client license you want to activate and click the Activate button for the first listing (parent listing). For example, click the Activate button for the first listing for Media Central Base License.
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