Pinnacle Systems Interplay - 3.2 Installation Manual

Interplay® | Production

Software Installation

and Configuration Guide

Version 3.2

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

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Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Footage

Arri — Courtesy of Arri/Fauer — John Fauer, Inc. Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved. Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. It’s Shuttletime — Courtesy of BCP & Canadian Airlines.

Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions.

Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

News material provided by WFTV Television Inc.

, Carol Amore, Executive Producer.

Interplay | Production Software Installation and Configuration Guide • 0130-07635-04 Rev M • Created 12/15/14

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing Help on the Interplay Production Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Interplay | Production Installers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Copying the Interplay Installers to a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Creating a Recovery Image for the AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Check Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Set Up and Configure an Avid Shared Storage System . . . . . . . . . . . . . . . . . . . . . . . . . 20

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

User Names and Passwords Required For Avid Shared Storage and

Product Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Required Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework . . . . . . . . . . . . . . . . . 29

Starting the Interplay Server Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing Software on the Production Services and Production Services

Provider Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Software on an Interplay | Media Indexer Server. . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Media Indexer Servers and Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing Software for Interplay Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Installing the MediaCentral Distribution Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing Software on Interplay | Assist or Avid Instinct Systems . . . . . . . . . . . . . . . . . . 62

Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing Media Composer | Cloud Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Software on Avid Editing Systems (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Software on Avid Editing Systems (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 4 Installing Optional Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . . . . 77

Installing Interplay | Access or Interplay | Production Services and Transfer Status . . . 83

Browsing the Interplay Installer Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 5 Installing and Configuring an Interplay Archive Engine . . . . . . . . . . . . . . . 85

Installing the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Updating the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 6 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using Antivirus Software in an Interplay | Production Environment . . . . . . . . . . . . . . . . 89

Troubleshooting Firewalls and Interplay | Production . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Integration of Journal Data into the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Mounting Workspaces as Drives: Lettered versus Letterless . . . . . . . . . . . . . . . . . . . . . 91

Using Time Synchronization in an Interplay | Production Environment . . . . . . . . . . . . . 93

Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 7 Workgroups with Multiple ISIS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Understanding Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Check List for Adding Multiple ISIS Systems to a Workgroup . . . . . . . . . . . . . . . . . . . 104

Requirements for Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding Remote ISIS Systems to ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . 106

Configuring Media Indexer for Additional ISIS Systems . . . . . . . . . . . . . . . . . . . . . . . . 108

Adding Remote ISIS Systems in the Interplay Administrator . . . . . . . . . . . . . . . . . . . . 109

Mounting ISIS Workspaces as UNC Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Working with Media Services and Interplay Transfer in a Multiple

ISIS Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Appendix A SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Appendix B Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Running the Copy Provider on an SR2500 System . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Copy Provider Configuration on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Creating Copy Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 123

Appendix C Configuring the Move Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Running the Copy Provider on an SR2500 System . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Move Provider Configuration on an AS3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Creating Move Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 127

Appendix D Installing Cards on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . 128

Interplay Transfer Server Slot Locations and Network Connections. . . . . . . . . . . . . . . 128

Installing Cards in the Interplay Transfer Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Appendix E Interplay | Production Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.

This guide is intended for all Interplay Production administrators who are responsible for installing, configuring and maintaining an Interplay | Production Engine or Interplay | Production Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

If You Need Help

Symbol or Convention Meaning or Action

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

| (pipe character) The pipe character is used in some Avid product names, such as

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

www.avid.com/support. Online services are available 24

Interplay Documentation

The following documents describe how to use Interplay Production:

• Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.

• Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.

• Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.

• Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Interplay Production database.

• Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Interplay Production database.

• Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

Interplay Documentation

• Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.

• Interplay | Media Services Setup and User’s Guide — Interplay Media Services lets you control and automate Transcode, Archive, and other Interplay Media Services.

• Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.

• Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Interplay Capture.

All documents are available in PDF form on the Avid Knowledge Base at

www.avid.com/onlinesupport.

Viewing Help on the Interplay Production Portal

You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

1 Installation Overview

This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system.

See the installation check lists for the steps required to install the Interplay products.

This chapter includes the following topics:

Using the Interplay | Production Installers

•

• Copying the Interplay Installers to a Server

• Creating a Recovery Image for the AS3000

• Upgrading Your System

Installation Check Lists

•

• Set Up and Configure an Avid Shared Storage System

• Network Considerations

• User Names and Passwords Required For Avid Shared Storage and Product Servers

• Required Application Keys

Using the Interplay | Production Installers

Starting with Interplay v2.7, Interplay Production installers are delivered on the Avid download center. See the Interplay | Production ReadMe for additional information. There are three separate Interplay installers: one for Interplay servers and two for Interplay clients.

• Interplay Production Server Installer (Windows)

• Interplay Production Client Installer (Windows)

• Interplay Production Client Installer (Macintosh)

For Avid editing applications such as Media Composer, use the individual installers for the various Avid editing applications and then use the Interplay Client Installer to install the software required to make the Avid editing application a client in the Interplay Production environment.

Copying the Interplay Installers to a Server

The application software for Interplay Assist and Avid Instinct® is on the Interplay Production

Client Installer.

Additional Installation Programs on the Interplay Installers

Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.

Copying the Interplay Installers to a Server

This topic provides instructions for copying the Interplay Installers to a server so that you have easy access to installer files if you should ever need them in the future. In this topic, the folder that contains the software installation files is referred to as the software kit.

To copy the Interplay Installers to a server:

1. Log in as Administrator.

2. Make a folder for the software kit on the root directory (C:\) For example:

C:\Installers\Interplay_v3_2_Servers

3. Open the folder containing the installer.

4. Copy the software kit into the new folder you created. For example, use CTRL-A to select all the files and folders in the software kit and copy and paste to the new folder you created.

5. Navigate to the software kit folder and double-click the Autorun.exe file.

The Interplay Installer splash screen opens.

6. Install the application as described in this guide.

Creating a Recovery Image for the AS3000

The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server.

The location of your AS3000 recovery image depends on the Windows OS and the Avid application.

• On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.

• For all other systems, the recovery image ships on the D: partition of the system drive. On these systems, a tool for copying the image to a USB flash drive is located in the following locations:

- C:\Avid_Recovery_Tool\AvidRecoveryImageTool.exe

-<Interplay Server Installer>

For instructions on how to use the tool, see the Readme in the corresponding folder or see the AS3000 Setup Guide.

For systems that ship with the recovery image on the D: partition, Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your AS3000.

When you perform a full product recovery of the Avid AS3000 system drive, you lose the product recovery image and data on the D: partition of the system drive.

Upgrading Your System

Before you begin, see the Interplay | Production ReadMe for specific instructions on upgrading for a particular release.

The following items apply to upgrading the components on your Interplay system:

• Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

• Use the Interplay Installer software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall unless specifically instructed to do so in the Interplay Readme.

Utilities\AvidRecoveryImageTool.exe

• Do not uninstall the Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.

Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.

If you are reimaging the system as part of an upgrade then you can take the opportunity to

update the Intel NIC drivers at that time.

Installation Check Lists

This section contains the following check lists:

Overall Interplay Installation Check List

•

• Media Indexer Installation Check List

For information about installing the Interplay Streaming Server, see “Check List for Installing

and Configuring the Streaming Server Software” on page 113

Installation Check Lists

Overall Interplay Installation Check List

The following check list provides an overall view of an Interplay installation.

Check List for Installing Interplay Components

Task Section Reference



Review the recommendations in the Avid Products and Network Site Preparation Guide.

Determine your Media Indexer server configuration. See the Interplay | Production Best Practices

Guide.

Determine where the Avid Lookup Service is running or where it will run. The Lookup service is part of the Avid Service Framework.

See “Installing the Lookup Service on a

Separate Server” on page 96 Systems Directly to the Lookup Service” on

page 98

, and “Connecting

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides.

If you are using Media Services providers such as Interplay Transcode or Interplay Archive, determine where your Interplay Media Services Engine server will reside and where you Media Services providers will reside.

Check your network environment. See “Network Considerations” on page 21.

Set up the servers that will be used in your Interplay environment.

See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.

See the Avid Media Services Setup and User’s Guide.

See the following:

•

“Configuring the Copy Provider Server” on page 117

• “Configuring the Move Provider Server”

on page 125

• “Installing Cards on the Interplay Transfer

Server” on page 128

• “SR2500 Slot Locations” on page 113

• “Installing and Configuring the Interplay

Streaming Server” on page 107

• “Interplay | Production Port Usage” on

page 132



If you will be setting up a cluster (failover) configuration of the Interplay Engine or Interplay Archive Engine, set up the cluster system.

Set up and configure your Avid I S I S™ system. See “Set Up and Configure an Avid Shared

Create a Server Execution User account for the Interplay Engine.

See the Interplay | Engine Failover Guide or the Interplay | Engine Failover Guide for AS3000 Servers.

Storage System” on page 20 and Passwords Required For Avid Shared Storage and Product Servers” on page 22

See “Creating the Server Execution User

Account” on page 23

and “User Names

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software.

Make sure that you obtain and load the

Interplay Engine license key promptly. The license key must match the dongle for the Interplay Engine server. For more information, see the Interplay | Engine and

Interplay | Archive Engine Administration Guide.

Install and configure the Media Indexers that will monitor shared storage.

At this point you can install and configure the following applications in any order:

• Install the Interplay software components for the Avid editing applications.

• Install the Interplay software components and application software for Avid Instinct Interplay Assist.

and

See “Installing Software on the Interplay

Engine Server” on page 30

See “Media Indexer Installation Check List” on

page 19

“Installing Software on Avid Editing

See

Systems (Windows)” on page 66 “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 69

See

“Installing Software on Interplay | Assist

or Avid Instinct Systems” on page 62

. See

• Install and configure Interplay Transfer Engine. See

• Install and configure the Media Services Engine. See

• Install and configure servers for Media Services such the Copy Provider server.

• Install and configure Interplay Capture. See the following Interplay | Capture

• Install and configure the Archive Engine. This is similar to installing and configuring an Interplay Engine as described earlier in this section.

“Installing Software on the Interplay

Transfer Server” on page 41

“Installing Software on the Production Services and Production Services Provider Servers” on page 42

“Installing Software on the Production

See

Services and Production Services Provider Servers” on page 42

Installation and Administration Guide.

“Installing and Configuring an Interplay

See

Archive Engine” on page 85

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Create the Interplay database. See “Creating an Interplay Database” in the

Interplay | Engine and Interplay | Archive Engine Administration Guide.

Create Interplay users and folder structures to match your project workflow and define a delete strategy.

Review the ISIS and Interplay maintenance procedures.

See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.

See the Interplay Best Practices Guide.

Media Indexer Installation Check List

Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients. The following checklist shows the steps required to upgrade a site to use Media Indexer v3.0 and later.

Check List for Connecting Media Indexer Servers and Clients

Task Section Reference



Uninstall previous versions of the Media Indexer on Media Indexer servers and clients. Then install Avid Service Framework v1.8 or later and Media Indexer v3.0 or later on the Media Indexer servers and Windows Avid editing clients.

If you are upgrading a system you must delete the old cache files before installing Media Indexer v3.0 or later. See

Indexer” on page 50

See

“Configuring Media Indexer Servers and Clients” on page 51

“Upgrading Media



Install ASF v1.8 on other systems that require ASF such as the Lookup service system and Capture.

You do not need to configure the Workgroup Properties tool on Mac clients in order to connect to the Media Indexer. If you need to connect them to the Workgroup for other reasons, use the configure.sh script that ships with the Media Indexer.

“Connecting Systems Directly to the

See

Lookup Service” on page 98

See

“Using the Avid Service Framework on a Mac OS X System” on page 57

Set Up and Configure an Avid Shared Storage System

Check List for Connecting Media Indexer Servers and Clients

Task Section Reference



Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool.

Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface.

Start the Avid editing application. When you log into the Interplay database, the Avid editing system automatically connects to the Media Indexer HAG.

See “Identifying the Media Indexer in the

Interplay Administrator Tool” on page 54

See “Configuring Media Indexer Servers and

Clients” on page 51

See “Configuring the Local Media Indexer on

an Avid Editing System” on page 56

Set Up and Configure an Avid Shared Storage System

Before you install Interplay software, install and configure your Avid shared storage system for shared storage. See the Interplay ReadMe for the supported versions of Avid ISIS.

Install the ISIS Client Manager on the client systems.

For information on configuring third party (3rd party) storage systems, see the Interplay Best Practices Guide.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:

• Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.

• Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.

Network Considerations

This section contains topics related to setting up your Interplay network environment.

Computer Names

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft

“Workspace Names” on page 20.

Verify Entries on the DNS Server

Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.

Make sure that you correct any errors in DNS entries for name to IP resolution.

Configure the DNS Server to Support Reverse Lookup

Network Considerations

Support Knowledge Base. See also

If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.

Make sure the DNS server is configured to support Reverse Lookups.

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.

User Names and Passwords Required For Avid Shared Storage and Product Servers

Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See

“Connecting Systems Directly to the Lookup Service” on page 98.

The Multicast Repeater service is available on the Avid Service Framework installer but the

service is no longer recommended. Use Unicast Discovery instead.

Install Antivirus Software and Check Firewalls

See “Using Antivirus Software in an Interplay | Production Environment” on page 89 and Troubleshooting Firewalls and Interplay | Production.

Time Synchronization

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. For more information on Time Sync, see

an Interplay | Production Environment” on page 93

“Using Time Synchronization in

User Names and Passwords Required For Avid Shared Storage and Product Servers

Some Avid products require user accounts on the Avid shared storage system. The user names and passwords on the Avid shared storage system must match the user names and passwords on the product server.

Passwords are case sensitive; the passwords must match exactly.

The following topics provide information about required user accounts:

“Creating the Server Execution User Account” on page 23

•

• “Accounts for Accessing Workspaces” on page 24

• “Accounts for Using Deletion” on page 25

• “Accounts for Using Interplay Transfer” on page 26

• “Service Framework Administrator Password” on page 26

• “Accounts for Avid Editing Applications, Assist, and Instinct” on page 26

Also see “Creating Copy Provider User Accounts for ISIS and Interplay” on page 123

User Names and Passwords Required For Avid Shared Storage and Product Servers

Creating the Server Execution User Account

When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.

You should always use the Custom install option when installing the Interplay Engine software

so that you can specify the Server Execution User.

You have the following options for creating the Server Execution User:

• If your Interplay system is joined to a Windows domain, you can create a domain user (for example, “IPEngine”). The Interplay Engine installer will associate the appropriate permissions with the account. If you want to run the Interplay Engine within your domain and also want to automatically make use of domain user management, such as Windows Domain or LDAP, you must specify a domain user as the Server Execution User.

For Interplay Engine failover cluster systems, you must specify a Windows domain user.

• You have the option of allowing the Interplay Engine installer to create the account. Select a name before the installation and specify the name and a password during the installation. The installer will create a local user in the Administrators group with the appropriate permissions.

• You can also create a local Administrator account manually and specify that account during the installation. The account must have local administration rights on the operating system for the Interplay Engine server (both nodes on a cluster system). The account must have the following local security policy settings set to enabled:

- Act as part of the operating system

- Back up files and directories

- Restore files and directories

- Adjust memory quotas for a process

-Log on as a service

- Increase scheduling priorities

- Manage auditing and security log

- Impersonate a client after authentication

- Debug programs

An account with an identical user name and password must have read/write access to the Avid shared storage workspaces that contain media. Use the Avid ISIS Administration tool to create this account.

User Names and Passwords Required For Avid Shared Storage and Product Servers

When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account.

Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties. For example, if someone changes the password by mistake, users might not be able to access the Interplay database.

For security reasons, do not use the Interplay Engine server operating system Administrator account. Create a unique account that you use only as the Server Execution User. For example, you can create an administrative account called “IPEngine.” Avoiding the word Administrator can help indicate that this account is not used for normal administrative tasks.

The Server Execution User account is different from the Interplay Administrator account. The Server Execution User account is used to run the Interplay Engine processes. The Interplay Administrator account is used to manage users and the database.

For more information, see “Troubleshooting the Server Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

Recreating the Server Execution User

If you have already installed the Interplay Engine and need to change the user name and password of the Server Execution User account, run the NXNServerUser.exe tool. For information on using the tool, see “Re-creating the Server Execution User” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. The tool is located in the following directory on the Interplay Installer:

Installers\AssetMgr\Tools\NXNServerUser

For information on upgrading a cluster system on which you changed the Server Execution User, see the Interplay | Production ReadMe.

Accounts for Accessing Workspaces

To allow the Interplay Engine to access the Avid shared storage workspaces, you need to set up user accounts on both the Interplay Engine and the Avid shared storage system. The user name and password for these user accounts must match exactly on both the Interplay Engine and Avid shared storage system. If the user names or passwords are different, the workspaces are not available in Interplay Administrator settings, such as the Media Creation workspace in the Editor Settings tab of the Application Database Settings.

User Names and Passwords Required For Avid Shared Storage and Product Servers

The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system.

To access all workspaces:

1. Make sure the Administrator account on both the Interplay Engine and Avid shared storage system have exactly the same password. Passwords are case sensitive.

2. Log in to the Interplay Administrator server using the Administrator account.

To access a limited list of workspaces:

1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid shared storage system. These user accounts must have exactly the same user name and password.

2. Log in to the Interplay Administrator server using this user account.

The Avid shared storage user’s workspace access privileges setting determine which workspaces are available.

Accounts for Using Deletion

To allow deletion in an Interplay environment, you must set up the following user accounts. You can use any user name and password for these accounts, but the user name and passwords must match exactly on all servers.

• Avid shared storage system

- Avid shared storage user with administrator privileges for Interplay Engine. This user

must not be the Administrator account.

• Interplay Engine server

- Microsoft Windows user with administrator privileges

- Interplay Engine Server Execution User

When installing the Interplay Engine on the Interplay Engine server, select the Custom User Account option to create the Interplay Engine Execution User. The Server Execution User is the Microsoft Windows user that runs the Interplay Engine (the Interplay Engine Execution User). This user needs to have administrative access to the file server. The installer makes this user a local administrator on the Interplay Engine server. For more information, see

page 23

“Creating the Server Execution User Account” on

User Names and Passwords Required For Avid Shared Storage and Product Servers

Accounts for Using Interplay Transfer

When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine.

Service Framework Administrator Password

By default the Service Framework does not have an Administrator password. If you want to set a password, open the Service Framework Service Configuration tool and set the password in the System Configuration Service.

To set the Service Framework password:

1. Open the Service Configuration tool and click the Processes tab.

2. Select the System Configuration service and select the system running the System Configuration service.

3. Set the Administrator password and click Apply at the top of the dialog box.

Accounts for Avid Editing Applications, Assist, and Instinct

The following limitations exist for editing clients in an Interplay environment:

• Avid editing applications such as NewsCutter

that are part of an Interplay environment can use a regular Windows User login.

Nitris

and Media Composer®, and Symphony™

However, when you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. See the Avid editing application ReadMe for details.

• Interplay Assist and Instinct have similar limitations: When you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. You can then subsequently run the application as a regular User.

“User Names and Passwords Required For Avid Shared Storage and Product Servers” on

See

page 22

. Check the Interplay ReadMe for any changes to the Windows login permissions.

Required Application Keys

The following systems require a hardware application key (also known as a dongle):

• Interplay Engine server. Also requires a software application key. For more information, see

“Installing Software on the Interplay Engine Server” on page 30.

• Interplay Media Services Engine server

• Interplay Transfer server

When installing the Interplay Transfer Engine in a standalone environment, a hardware

application key is not required. The Avid editing software handles the licensing of the Interplay Transfer Engine.

•Media Services:

- Interplay Archive

- Interplay Restore

- Interplay Transcode

- Interplay Delivery

- Interplay Delivery Receiver

Required Application Keys

- Interplay Copy

- Interplay Move

- STP Encode

An application key can be programmed for multiple applications, so that you can use more than one application on the same server. For more information, contact your Avid representative.

Do not lose the USB application key. Your software does not function without it. If you lose your application key, you must purchase another key from Avid at the full market cost of your software.

2 Installing Software on Interplay Servers

The following topics describe the installations of the Interplay software on the servers:

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

•

• Starting the Interplay Server Installer

• Installing Software on the Interplay Engine Server

• Installing Software on the Interplay Transfer Server

• Installing Software on the Production Services and Production Services Provider Servers

• Installing Software on an Interplay | Media Indexer Server

• Installing Software for Interplay Web Services

• Installing the MediaCentral Distribution Service

For information on the order of installation and configuration, see “Installation Check Lists” on

page 16

For information on installing the Interplay Streaming Server, see

Interplay Streaming Server” on page 107

“Installing and Configuring the

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

For Interplay version 3.1 or later, the following components run as 64-bit versions and require the 64-bit version of Avid Service Framework:

• Interplay Transcode Provider v2.5 and later

• Interplay STP Encode Provider v2.5 and later

• Interplay Media Services Engine v2.7 and later

• Interplay Media Services and Transfer Status v2.7 and later

• Interplay Archive v3.0 and later

• Interplay Copy v2.7 and later

• Interplay Move v2.7 and later

• Interplay Delivery v2.7 and later

• Interplay Transfer v3.0 and later

• Interplay Delivery Receiver v3.0 and later

• Interplay Auto Media Services v2.7 and later

• Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later

• Interplay Assist v2.5 and later

• Instinct v4.0 and later

• Interplay Capture v3.1 and later

Starting with Interplay version 3.0, the Interplay Engine, Interplay Archive Engine, and Interplay Failover Cluster are 64-bit applications. Avid Service Framework is not usually installed with these applications.

The following is still a 32-bit application:

• Interplay Streaming Server. Installation of the Avid Service Framework is optional. If you install it, use the version on the Streaming Server Installation page.

Do not install both the 32-bit Framework and the 64-bit Framework on the same system.

Starting the Interplay Server Installer

To start the Interplay Server Installer:

1. In the Interplay Server Installer folder, double-click autorun.exe.

The Main Menu window opens.

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs.

Items with three dots open a new window. Items without three dots start an installer.

Installing Software on the Interplay Engine Server

These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.

“Installing and Configuring an

For specific information about an Interplay Archive Engine, see

Interplay Archive Engine” on page 85

services, see the Interplay | Engine Failover Guide.

If you are upgrading an Interplay Engine, see the Interplay | Production ReadMe before proceeding. The Readme contains any specific instructions for upgrade the Interplay Engine for a particular release.

. If you are installing software on a system with cluster

+ 113 hidden pages

Pinnacle Systems Interplay - 3.2 Installation Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Interplay Documentation

Viewing Help on the Interplay Production Portal

Avid Training Services

1 Installation Overview

Using the Interplay | Production Installers

Copying the Interplay Installers to a Server

Creating a Recovery Image for the AS3000

Upgrading Your System

Updating Intel Drivers on Cluster Systems

Installation Check Lists

Overall Interplay Installation Check List

Media Indexer Installation Check List

Set Up and Configure an Avid Shared Storage System

Workspace Names

Network Considerations

User Names and Passwords Required For Avid Shared Storage and Product Servers

Time Synchronization

Creating the Server Execution User Account

Accounts for Accessing Workspaces

Accounts for Using Deletion

Accounts for Using Interplay Transfer

Service Framework Administrator Password

Accounts for Avid Editing Applications, Assist, and Instinct

Required Application Keys

2 Installing Software on Interplay Servers

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

Starting the Interplay Server Installer

Installing Software on the Interplay Engine Server