Pinnacle Systems Interplay - 3.2 Installation Manual

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Interplay® | Production

Software Installation

and Configuration Guide

Version 3.2

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Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents

This document is protected under copyright law. An authorized licensee of Interplay Assist may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Interplay products. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

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APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

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Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

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Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation, software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

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Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

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The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Footage

Arri — Courtesy of Arri/Fauer — John Fauer, Inc. Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved. Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. It’s Shuttletime — Courtesy of BCP & Canadian Airlines.

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Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions.

Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

News material provided by WFTV Television Inc.

, Carol Amore, Executive Producer.

Interplay | Production Software Installation and Configuration Guide • 0130-07635-04 Rev M • Created 12/15/14

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Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing Help on the Interplay Production Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Interplay | Production Installers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Copying the Interplay Installers to a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Creating a Recovery Image for the AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Check Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Set Up and Configure an Avid Shared Storage System . . . . . . . . . . . . . . . . . . . . . . . . . 20

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

User Names and Passwords Required For Avid Shared Storage and

Product Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Required Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework . . . . . . . . . . . . . . . . . 29

Starting the Interplay Server Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing Software on the Production Services and Production Services

Provider Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Software on an Interplay | Media Indexer Server. . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Media Indexer Servers and Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing Software for Interplay Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Installing the MediaCentral Distribution Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

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Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing Software on Interplay | Assist or Avid Instinct Systems . . . . . . . . . . . . . . . . . . 62

Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing Media Composer | Cloud Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Software on Avid Editing Systems (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Software on Avid Editing Systems (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 4 Installing Optional Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . . . . 77

Installing Interplay | Access or Interplay | Production Services and Transfer Status . . . 83

Browsing the Interplay Installer Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 5 Installing and Configuring an Interplay Archive Engine . . . . . . . . . . . . . . . 85

Installing the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Updating the Interplay Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 6 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using Antivirus Software in an Interplay | Production Environment . . . . . . . . . . . . . . . . 89

Troubleshooting Firewalls and Interplay | Production . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Integration of Journal Data into the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Mounting Workspaces as Drives: Lettered versus Letterless . . . . . . . . . . . . . . . . . . . . . 91

Using Time Synchronization in an Interplay | Production Environment . . . . . . . . . . . . . 93

Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 7 Workgroups with Multiple ISIS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Understanding Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Check List for Adding Multiple ISIS Systems to a Workgroup . . . . . . . . . . . . . . . . . . . 104

Requirements for Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding Remote ISIS Systems to ISIS Client Software . . . . . . . . . . . . . . . . . . . . . . . . . 106

Configuring Media Indexer for Additional ISIS Systems . . . . . . . . . . . . . . . . . . . . . . . . 108

Adding Remote ISIS Systems in the Interplay Administrator . . . . . . . . . . . . . . . . . . . . 109

Mounting ISIS Workspaces as UNC Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Working with Media Services and Interplay Transfer in a Multiple

ISIS Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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Appendix A SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Appendix B Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Running the Copy Provider on an SR2500 System . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Copy Provider Configuration on an AS3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Creating Copy Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 123

Appendix C Configuring the Move Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Running the Copy Provider on an SR2500 System . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Move Provider Configuration on an AS3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Creating Move Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . . . . 127

Appendix D Installing Cards on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . 128

Interplay Transfer Server Slot Locations and Network Connections. . . . . . . . . . . . . . . 128

Installing Cards in the Interplay Transfer Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Appendix E Interplay | Production Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

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Using This Guide

Congratulations on your purchase of Interplay®| Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.

This guide is intended for all Interplay Production administrators who are responsible for installing, configuring and maintaining an Interplay | Production Engine or Interplay | Production Archive Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

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If You Need Help

Symbol or Convention Meaning or Action

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

| (pipe character) The pipe character is used in some Avid product names, such as

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at

www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

www.avid.com/support. Online services are available 24

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Interplay Documentation

The following documents describe how to use Interplay Production:

• Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.

• Interplay | Production Software Installation and Configuration Guide — describes how to use the Interplay Production installation programs to install and configure software on the various systems that make up a Interplay environment.

• Interplay | Engine Failover Guide — describes how to set up a cluster configuration for the Interplay Engine and the Interplay Archive engine. There are two versions of this guide: one for SR2500 systems and one for AS3000 systems.

• Interplay | Engine and Interplay | Archive Engine Administration Guide — describes how to administer your Interplay Engine or Interplay Archive Engine and Interplay Production database.

• Interplay | Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Interplay Production database.

• Interplay | Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

Interplay Documentation

• Avid Instinct User’s Guide — describes how to use the Avid Instinct application to write iNEWS stories and put together simple audio and video sequences.

• Interplay | Media Services Setup and User’s Guide — Interplay Media Services lets you control and automate Transcode, Archive, and other Interplay Media Services.

• Interplay | Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Interplay | Capture User’s Guide — describes how to use Interplay Capture, a newsroom ingest tool that enables automated recordings.

• Interplay | Capture Administrator’s Guide — describes administrative concepts, tasks, and reference material for Interplay Capture.

All documents are available in PDF form on the Avid Knowledge Base at

www.avid.com/onlinesupport.

Page 12

Viewing Help on the Interplay Production Portal

You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.

You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment. You can also access it through the Help menu in Interplay | Access and the Interplay | Administrator.

The Interplay Production Help combines information from all Interplay Production guides in one Help system. It includes a combined index and a full-featured search. From the Interplay Production Portal, you can run the Help in a browser or download a compiled (.chm) version for use on other systems, such as a laptop.

To open the Interplay Production User Information Center through a browser:

1. Type the following line in a Web browser:

http://Interplay_Production_Engine_name

For Interplay_Production_Engine_name substitute the name of the computer running the Interplay Production Engine software. For example, the following line opens the portal Web page on a system named docwg:

http://docwg

2. Click the “Interplay Production User Information Center” link to access the Interplay Production User Information Center Web page.

To open the Interplay Production User Information Center from Interplay Access or the Interplay Administrator:

t Select Help > Documentation Website on Server.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit 800-949-AVID (800-949-2843).

www.avid.com/support and follow the Training links, or call Avid Sales at

Page 13

1 Installation Overview

This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system.

See the installation check lists for the steps required to install the Interplay products.

This chapter includes the following topics:

Using the Interplay | Production Installers

•

• Copying the Interplay Installers to a Server

• Creating a Recovery Image for the AS3000

• Upgrading Your System

Installation Check Lists

•

• Set Up and Configure an Avid Shared Storage System

• Network Considerations

• User Names and Passwords Required For Avid Shared Storage and Product Servers

• Required Application Keys

Using the Interplay | Production Installers

Starting with Interplay v2.7, Interplay Production installers are delivered on the Avid download center. See the Interplay | Production ReadMe for additional information. There are three separate Interplay installers: one for Interplay servers and two for Interplay clients.

• Interplay Production Server Installer (Windows)

• Interplay Production Client Installer (Windows)

• Interplay Production Client Installer (Macintosh)

For Avid editing applications such as Media Composer, use the individual installers for the various Avid editing applications and then use the Interplay Client Installer to install the software required to make the Avid editing application a client in the Interplay Production environment.

Page 14

Copying the Interplay Installers to a Server

The application software for Interplay Assist and Avid Instinct® is on the Interplay Production

Client Installer.

Additional Installation Programs on the Interplay Installers

Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.

Copying the Interplay Installers to a Server

This topic provides instructions for copying the Interplay Installers to a server so that you have easy access to installer files if you should ever need them in the future. In this topic, the folder that contains the software installation files is referred to as the software kit.

To copy the Interplay Installers to a server:

1. Log in as Administrator.

2. Make a folder for the software kit on the root directory (C:\) For example:

C:\Installers\Interplay_v3_2_Servers

3. Open the folder containing the installer.

4. Copy the software kit into the new folder you created. For example, use CTRL-A to select all the files and folders in the software kit and copy and paste to the new folder you created.

5. Navigate to the software kit folder and double-click the Autorun.exe file.

The Interplay Installer splash screen opens.

6. Install the application as described in this guide.

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Creating a Recovery Image for the AS3000

The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server.

The location of your AS3000 recovery image depends on the Windows OS and the Avid application.

• On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.

• For all other systems, the recovery image ships on the D: partition of the system drive. On these systems, a tool for copying the image to a USB flash drive is located in the following locations:

- C:\Avid_Recovery_Tool\AvidRecoveryImageTool.exe

-<Interplay Server Installer>

For instructions on how to use the tool, see the Readme in the corresponding folder or see the AS3000 Setup Guide.

For systems that ship with the recovery image on the D: partition, Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your AS3000.

When you perform a full product recovery of the Avid AS3000 system drive, you lose the product recovery image and data on the D: partition of the system drive.

Upgrading Your System

Before you begin, see the Interplay | Production ReadMe for specific instructions on upgrading for a particular release.

The following items apply to upgrading the components on your Interplay system:

• Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

• Use the Interplay Installer software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall unless specifically instructed to do so in the Interplay Readme.

Utilities\AvidRecoveryImageTool.exe

• Do not uninstall the Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Page 16

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.

Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.

If you are reimaging the system as part of an upgrade then you can take the opportunity to

update the Intel NIC drivers at that time.

Installation Check Lists

This section contains the following check lists:

Overall Interplay Installation Check List

•

• Media Indexer Installation Check List

For information about installing the Interplay Streaming Server, see “Check List for Installing

and Configuring the Streaming Server Software” on page 113

Installation Check Lists

Overall Interplay Installation Check List

The following check list provides an overall view of an Interplay installation.

Check List for Installing Interplay Components

Task Section Reference



Review the recommendations in the Avid Products and Network Site Preparation Guide.

Determine your Media Indexer server configuration. See the Interplay | Production Best Practices

Guide.

Determine where the Avid Lookup Service is running or where it will run. The Lookup service is part of the Avid Service Framework.

See “Installing the Lookup Service on a

Separate Server” on page 96 Systems Directly to the Lookup Service” on

page 98

, and “Connecting

Page 17

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides.

If you are using Media Services providers such as Interplay Transcode or Interplay Archive, determine where your Interplay Media Services Engine server will reside and where you Media Services providers will reside.

Check your network environment. See “Network Considerations” on page 21.

Set up the servers that will be used in your Interplay environment.

See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.

See the Avid Media Services Setup and User’s Guide.

See the following:

•

“Configuring the Copy Provider Server” on page 117

• “Configuring the Move Provider Server”

on page 125

• “Installing Cards on the Interplay Transfer

Server” on page 128

• “SR2500 Slot Locations” on page 113

• “Installing and Configuring the Interplay

Streaming Server” on page 107

• “Interplay | Production Port Usage” on

page 132



If you will be setting up a cluster (failover) configuration of the Interplay Engine or Interplay Archive Engine, set up the cluster system.

Set up and configure your Avid I S I S™ system. See “Set Up and Configure an Avid Shared

Create a Server Execution User account for the Interplay Engine.

See the Interplay | Engine Failover Guide or the Interplay | Engine Failover Guide for AS3000 Servers.

Storage System” on page 20 and Passwords Required For Avid Shared Storage and Product Servers” on page 22

See “Creating the Server Execution User

Account” on page 23

and “User Names

Page 18

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software.

Make sure that you obtain and load the

Interplay Engine license key promptly. The license key must match the dongle for the Interplay Engine server. For more information, see the Interplay | Engine and

Interplay | Archive Engine Administration Guide.

Install and configure the Media Indexers that will monitor shared storage.

At this point you can install and configure the following applications in any order:

• Install the Interplay software components for the Avid editing applications.

• Install the Interplay software components and application software for Avid Instinct Interplay Assist.

and

See “Installing Software on the Interplay

Engine Server” on page 30

See “Media Indexer Installation Check List” on

page 19

“Installing Software on Avid Editing

See

Systems (Windows)” on page 66 “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 69

See

“Installing Software on Interplay | Assist

or Avid Instinct Systems” on page 62

. See

• Install and configure Interplay Transfer Engine. See

• Install and configure the Media Services Engine. See

• Install and configure servers for Media Services such the Copy Provider server.

• Install and configure Interplay Capture. See the following Interplay | Capture

• Install and configure the Archive Engine. This is similar to installing and configuring an Interplay Engine as described earlier in this section.

“Installing Software on the Interplay

Transfer Server” on page 41

“Installing Software on the Production Services and Production Services Provider Servers” on page 42

“Installing Software on the Production

See

Services and Production Services Provider Servers” on page 42

Installation and Administration Guide.

“Installing and Configuring an Interplay

See

Archive Engine” on page 85

Page 19

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Create the Interplay database. See “Creating an Interplay Database” in the

Interplay | Engine and Interplay | Archive Engine Administration Guide.

Create Interplay users and folder structures to match your project workflow and define a delete strategy.

Review the ISIS and Interplay maintenance procedures.

See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.

See the Interplay Best Practices Guide.

Media Indexer Installation Check List

Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients. The following checklist shows the steps required to upgrade a site to use Media Indexer v3.0 and later.

Check List for Connecting Media Indexer Servers and Clients

Task Section Reference



Uninstall previous versions of the Media Indexer on Media Indexer servers and clients. Then install Avid Service Framework v1.8 or later and Media Indexer v3.0 or later on the Media Indexer servers and Windows Avid editing clients.

If you are upgrading a system you must delete the old cache files before installing Media Indexer v3.0 or later. See

Indexer” on page 50

See

“Configuring Media Indexer Servers and Clients” on page 51

“Upgrading Media



Install ASF v1.8 on other systems that require ASF such as the Lookup service system and Capture.

You do not need to configure the Workgroup Properties tool on Mac clients in order to connect to the Media Indexer. If you need to connect them to the Workgroup for other reasons, use the configure.sh script that ships with the Media Indexer.

“Connecting Systems Directly to the

See

Lookup Service” on page 98

See

“Using the Avid Service Framework on a Mac OS X System” on page 57

Page 20

Set Up and Configure an Avid Shared Storage System

Check List for Connecting Media Indexer Servers and Clients

Task Section Reference



Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool.

Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface.

Start the Avid editing application. When you log into the Interplay database, the Avid editing system automatically connects to the Media Indexer HAG.

See “Identifying the Media Indexer in the

Interplay Administrator Tool” on page 54

See “Configuring Media Indexer Servers and

Clients” on page 51

See “Configuring the Local Media Indexer on

an Avid Editing System” on page 56

Set Up and Configure an Avid Shared Storage System

Before you install Interplay software, install and configure your Avid shared storage system for shared storage. See the Interplay ReadMe for the supported versions of Avid ISIS.

Install the ISIS Client Manager on the client systems.

For information on configuring third party (3rd party) storage systems, see the Interplay Best Practices Guide.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:

• Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.

• Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.

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Network Considerations

This section contains topics related to setting up your Interplay network environment.

Computer Names

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft

“Workspace Names” on page 20.

Verify Entries on the DNS Server

Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.

Make sure that you correct any errors in DNS entries for name to IP resolution.

Configure the DNS Server to Support Reverse Lookup

Network Considerations

Support Knowledge Base. See also

If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.

Make sure the DNS server is configured to support Reverse Lookups.

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.

Page 22

User Names and Passwords Required For Avid Shared Storage and Product Servers

Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See

“Connecting Systems Directly to the Lookup Service” on page 98.

The Multicast Repeater service is available on the Avid Service Framework installer but the

service is no longer recommended. Use Unicast Discovery instead.

Install Antivirus Software and Check Firewalls

See “Using Antivirus Software in an Interplay | Production Environment” on page 89 and Troubleshooting Firewalls and Interplay | Production.

Time Synchronization

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. For more information on Time Sync, see

an Interplay | Production Environment” on page 93

“Using Time Synchronization in

User Names and Passwords Required For Avid Shared Storage and Product Servers

Some Avid products require user accounts on the Avid shared storage system. The user names and passwords on the Avid shared storage system must match the user names and passwords on the product server.

Passwords are case sensitive; the passwords must match exactly.

The following topics provide information about required user accounts:

“Creating the Server Execution User Account” on page 23

•

• “Accounts for Accessing Workspaces” on page 24

• “Accounts for Using Deletion” on page 25

• “Accounts for Using Interplay Transfer” on page 26

• “Service Framework Administrator Password” on page 26

• “Accounts for Avid Editing Applications, Assist, and Instinct” on page 26

Also see “Creating Copy Provider User Accounts for ISIS and Interplay” on page 123

Page 23

User Names and Passwords Required For Avid Shared Storage and Product Servers

Creating the Server Execution User Account

When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.

You should always use the Custom install option when installing the Interplay Engine software

so that you can specify the Server Execution User.

You have the following options for creating the Server Execution User:

• If your Interplay system is joined to a Windows domain, you can create a domain user (for example, “IPEngine”). The Interplay Engine installer will associate the appropriate permissions with the account. If you want to run the Interplay Engine within your domain and also want to automatically make use of domain user management, such as Windows Domain or LDAP, you must specify a domain user as the Server Execution User.

For Interplay Engine failover cluster systems, you must specify a Windows domain user.

• You have the option of allowing the Interplay Engine installer to create the account. Select a name before the installation and specify the name and a password during the installation. The installer will create a local user in the Administrators group with the appropriate permissions.

• You can also create a local Administrator account manually and specify that account during the installation. The account must have local administration rights on the operating system for the Interplay Engine server (both nodes on a cluster system). The account must have the following local security policy settings set to enabled:

- Act as part of the operating system

- Back up files and directories

- Restore files and directories

- Adjust memory quotas for a process

-Log on as a service

- Increase scheduling priorities

- Manage auditing and security log

- Impersonate a client after authentication

- Debug programs

An account with an identical user name and password must have read/write access to the Avid shared storage workspaces that contain media. Use the Avid ISIS Administration tool to create this account.

Page 24

User Names and Passwords Required For Avid Shared Storage and Product Servers

When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account.

Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties. For example, if someone changes the password by mistake, users might not be able to access the Interplay database.

For security reasons, do not use the Interplay Engine server operating system Administrator account. Create a unique account that you use only as the Server Execution User. For example, you can create an administrative account called “IPEngine.” Avoiding the word Administrator can help indicate that this account is not used for normal administrative tasks.

The Server Execution User account is different from the Interplay Administrator account. The Server Execution User account is used to run the Interplay Engine processes. The Interplay Administrator account is used to manage users and the database.

For more information, see “Troubleshooting the Server Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

Recreating the Server Execution User

If you have already installed the Interplay Engine and need to change the user name and password of the Server Execution User account, run the NXNServerUser.exe tool. For information on using the tool, see “Re-creating the Server Execution User” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. The tool is located in the following directory on the Interplay Installer:

Installers\AssetMgr\Tools\NXNServerUser

For information on upgrading a cluster system on which you changed the Server Execution User, see the Interplay | Production ReadMe.

Accounts for Accessing Workspaces

To allow the Interplay Engine to access the Avid shared storage workspaces, you need to set up user accounts on both the Interplay Engine and the Avid shared storage system. The user name and password for these user accounts must match exactly on both the Interplay Engine and Avid shared storage system. If the user names or passwords are different, the workspaces are not available in Interplay Administrator settings, such as the Media Creation workspace in the Editor Settings tab of the Application Database Settings.

Page 25

User Names and Passwords Required For Avid Shared Storage and Product Servers

The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system.

To access all workspaces:

1. Make sure the Administrator account on both the Interplay Engine and Avid shared storage system have exactly the same password. Passwords are case sensitive.

2. Log in to the Interplay Administrator server using the Administrator account.

To access a limited list of workspaces:

1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid shared storage system. These user accounts must have exactly the same user name and password.

2. Log in to the Interplay Administrator server using this user account.

The Avid shared storage user’s workspace access privileges setting determine which workspaces are available.

Accounts for Using Deletion

To allow deletion in an Interplay environment, you must set up the following user accounts. You can use any user name and password for these accounts, but the user name and passwords must match exactly on all servers.

• Avid shared storage system

- Avid shared storage user with administrator privileges for Interplay Engine. This user

must not be the Administrator account.

• Interplay Engine server

- Microsoft Windows user with administrator privileges

- Interplay Engine Server Execution User

When installing the Interplay Engine on the Interplay Engine server, select the Custom User Account option to create the Interplay Engine Execution User. The Server Execution User is the Microsoft Windows user that runs the Interplay Engine (the Interplay Engine Execution User). This user needs to have administrative access to the file server. The installer makes this user a local administrator on the Interplay Engine server. For more information, see

page 23

“Creating the Server Execution User Account” on

Page 26

User Names and Passwords Required For Avid Shared Storage and Product Servers

Accounts for Using Interplay Transfer

When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine.

Service Framework Administrator Password

By default the Service Framework does not have an Administrator password. If you want to set a password, open the Service Framework Service Configuration tool and set the password in the System Configuration Service.

To set the Service Framework password:

1. Open the Service Configuration tool and click the Processes tab.

2. Select the System Configuration service and select the system running the System Configuration service.

3. Set the Administrator password and click Apply at the top of the dialog box.

Accounts for Avid Editing Applications, Assist, and Instinct

The following limitations exist for editing clients in an Interplay environment:

• Avid editing applications such as NewsCutter

that are part of an Interplay environment can use a regular Windows User login.

Nitris

and Media Composer®, and Symphony™

However, when you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. See the Avid editing application ReadMe for details.

• Interplay Assist and Instinct have similar limitations: When you install the application, you must first log in as an Administrator, install the application, and initially launch the application as an Administrator. You can then subsequently run the application as a regular User.

“User Names and Passwords Required For Avid Shared Storage and Product Servers” on

See

page 22

. Check the Interplay ReadMe for any changes to the Windows login permissions.

Page 27

Required Application Keys

The following systems require a hardware application key (also known as a dongle):

• Interplay Engine server. Also requires a software application key. For more information, see

“Installing Software on the Interplay Engine Server” on page 30.

• Interplay Media Services Engine server

• Interplay Transfer server

When installing the Interplay Transfer Engine in a standalone environment, a hardware

application key is not required. The Avid editing software handles the licensing of the Interplay Transfer Engine.

•Media Services:

- Interplay Archive

- Interplay Restore

- Interplay Transcode

- Interplay Delivery

- Interplay Delivery Receiver

Required Application Keys

- Interplay Copy

- Interplay Move

- STP Encode

An application key can be programmed for multiple applications, so that you can use more than one application on the same server. For more information, contact your Avid representative.

Do not lose the USB application key. Your software does not function without it. If you lose your application key, you must purchase another key from Avid at the full market cost of your software.

Page 28

2 Installing Software on Interplay Servers

The following topics describe the installations of the Interplay software on the servers:

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

•

• Starting the Interplay Server Installer

• Installing Software on the Interplay Engine Server

• Installing Software on the Interplay Transfer Server

• Installing Software on the Production Services and Production Services Provider Servers

• Installing Software on an Interplay | Media Indexer Server

• Installing Software for Interplay Web Services

• Installing the MediaCentral Distribution Service

For information on the order of installation and configuration, see “Installation Check Lists” on

page 16

For information on installing the Interplay Streaming Server, see

Interplay Streaming Server” on page 107

“Installing and Configuring the

Page 29

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

For Interplay version 3.1 or later, the following components run as 64-bit versions and require the 64-bit version of Avid Service Framework:

• Interplay Transcode Provider v2.5 and later

• Interplay STP Encode Provider v2.5 and later

• Interplay Media Services Engine v2.7 and later

• Interplay Media Services and Transfer Status v2.7 and later

• Interplay Archive v3.0 and later

• Interplay Copy v2.7 and later

• Interplay Move v2.7 and later

• Interplay Delivery v2.7 and later

• Interplay Transfer v3.0 and later

• Interplay Delivery Receiver v3.0 and later

• Interplay Auto Media Services v2.7 and later

• Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later

• Interplay Assist v2.5 and later

• Instinct v4.0 and later

• Interplay Capture v3.1 and later

Starting with Interplay version 3.0, the Interplay Engine, Interplay Archive Engine, and Interplay Failover Cluster are 64-bit applications. Avid Service Framework is not usually installed with these applications.

The following is still a 32-bit application:

• Interplay Streaming Server. Installation of the Avid Service Framework is optional. If you install it, use the version on the Streaming Server Installation page.

Do not install both the 32-bit Framework and the 64-bit Framework on the same system.

Page 30

Starting the Interplay Server Installer

To start the Interplay Server Installer:

1. In the Interplay Server Installer folder, double-click autorun.exe.

The Main Menu window opens.

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs.

Items with three dots open a new window. Items without three dots start an installer.

Installing Software on the Interplay Engine Server

These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.

“Installing and Configuring an

For specific information about an Interplay Archive Engine, see

Interplay Archive Engine” on page 85

services, see the Interplay | Engine Failover Guide.

If you are upgrading an Interplay Engine, see the Interplay | Production ReadMe before proceeding. The Readme contains any specific instructions for upgrade the Interplay Engine for a particular release.

. If you are installing software on a system with cluster

Page 31

To install the Interplay Engine Server:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Interplay Engine

2. Install components from the following table:

Component Description

Interplay Engine The full Interplay Engine software. See “Installing the

Interplay | Engine Software” on page 31

Access Required to communicate with the Interplay Engine database. Installing

Interplay Access also installs the Interplay Administrator. See

“Installing Interplay | Access” on page 41.

3. Perform the installation in the order shown in the above list. You have to reboot the server after the Interplay Engine installation.

Installing the Interplay | Engine Software

The first time you install the Interplay Engine software, you must select Custom installation. Selecting Custom installation lets you specify the Server Execution User and other configuration information correctly.

Installing Software on the Interplay Engine Server

If you are upgrading, you should also use Custom installation to verify that the settings are correct. For example, during a Custom installation you can verify the name of the Server Execution User.

If you are installing or upgrading a cluster system, see the Interplay Production ReadMe and the

Interplay | Engine Failover Guide.

If you are installing an Interplay Archive Engine, see “Installing and Configuring an Interplay

Archive Engine” on page 85.

To install the Interplay Engine software:

1. Before you begin, do the following:

t Make sure that the Interplay Engine application key is installed on the server system.

For more information, see

The Interplay Engine also requires a software license. Install this license after installing the Interplay Engine software, as described at the end of this procedure.

“Required Application Keys” on page 27.

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Installing Software on the Interplay Engine Server

t Make sure you have created matching accounts on the Interplay Engine system and the

Avid shared storage system. You need to type the user name and password during installation to create the Server Execution User. See “Creating the Server Execution

User Account” on page 23

t Close all Windows programs.

2. Select the following from the Interplay Server Installer Main Menu:

Servers > Interplay Engine > Interplay Engine

3. In the Welcome dialog box, read the information about the installation of the Apache server. Click Next.

4. Read the license agreement information and then accept the license agreement by selecting “I accept the agreement.” Click Next.

The Specify Installation Type dialog box opens.

5. Select one of the following and click Next:

t If this is a new installation, select Custom. This ensures that you identify the Server

Execution User required by the Interplay Engine.

Avid recommends that you always use the Custom installation option so that you can view the

Server Execution user name and review other settings as you proceed with the installation.

t If this is an upgrade, select Typical and proceed to step 18. (Both the Typical and

Custom installation use the existing settings.)

The Specify Destination Location dialog box opens.

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Installing Software on the Interplay Engine Server

6. Specify the destination folder and click Next.

The Destination Location is the folder in which the Interplay Engine program files are installed. In most cases, keep the default, which installs the files in an Avid Interplay Engine subfolder in the Program Files folder.

The Specify Default Database Folder dialog box opens.

7. Accept the default folder and click Next.

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Installing Software on the Interplay Engine Server

The database folder is the folder in which the database is created and stored. This location must be local, that is, the database folder must be installed on the Interplay Engine server. No other configuration is supported. By default the database folder is created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set automatically.

If you previously installed the Interplay Engine software, this field displays the share name that appears in the next dialog box.

The Specify Share Name dialog box opens.

8. Accept the default share name and click Next.

By default, the share name is “WG_Database$.” The “$” at the end makes the share invisible if you browse through the network using Windows Explorer. For security reasons, Avid recommends keeping the default setting and using a “$” at the end of the share name. With this default setting, the folder “D:\Workgroup_Databases” on the Interplay Engine computer is shared under the name “WG_Database$.”

The Specify Configuration Server dialog box opens.

9. Select the Interplay Engine you want to use as the Central Configuration Server and click Next.

The Central Configuration Server (CCS) is an Interplay Engine with a special module that is useful if you are working in an environment that includes more than one Interplay Engine (including an Interplay Archive Engine). However, even if you are working in an environment with one Interplay Engine, you need to specify a CCS.

Select one of the following:

t This Avid Interplay Engine: Specifies that the Interplay Engine that you are installing

should be the CCS. Click Next.

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Installing Software on the Interplay Engine Server

t Another Avid Interplay Engine: Specifies that a previously installed Interplay Engine

should be the CCS. An additional dialog box opens. Type the name of the Interplay Engine to be used as the CCS and click Next.

If you want to specify another Interplay Engine, you must specify an Interplay Engine that is already installed. If you have not yet installed the desired Interplay Engine, specify the current Interplay Engine, install the desired Interplay Engine, and then change the CCS through the Interplay Administrator. See “Understanding the Central Configuration Server” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

If you specify an Interplay Engine that is not yet installed, you might not be able to log onto the system. See “Troubleshooting Log-in Problems” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

The Server Execution User dialog box opens.

10. Select Custom user account and click Next.

The Server Execution User is a Windows account that has administrative access to the Interplay Engine. This account also needs to have administrative access to the shared storage workgroup. Avid requires that you create a custom user account. For more information, see

“Creating the Server Execution User Account” on page 23.

The Specify Server User dialog box opens.

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Installing Software on the Interplay Engine Server

a. Type a local user, for example, “IPEngine,” or type a domain user, such as

“MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges.

b. Type the password. The installer cannot check the password you type in this dialog box.

Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges. If the user name and password do not match those of the Avid shared storage user, the Interplay Engine will not run properly. Confirm the password.

You can change the Server Execution User after installation. See “Troubleshooting the Server

Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.

c. Click Next.

The Specify Server Name dialog box opens.

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Installing Software on the Interplay Engine Server

11. Specify the server name as it appears on the network and click Next.

By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in

a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge Base.

The server name entered should not be more than 15 characters. Server names longer than 15 characters will be truncated and might cause problems with client connections if there is more than one machine in the network with the same truncated name.

The Specify Preview Server Cache dialog box opens.

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Installing Software on the Interplay Engine Server

12. Accept the default location and click Next.

Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder.

The Enable E-mail Notification dialog box opens.

13. Enable email notification and click Next.

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Installing Software on the Interplay Engine Server

The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification.

The E-mail Notification Details dialog box opens.

14. Supply the following information:

a. Type the administrator’s email address and the email address of the server that is the

sender. If an event such as “Disk Full” occurs on the server, the administrator receives an email from the sender’s email account explaining the problem, so that the administrator can respond to the problem.

b. Type the static IP address of your SMTP server. The notification feature needs the

SMTP server in order to send emails. If you do not know this IP address, ask your administrator.

c. (Option) If you also want to inform Avid Support automatically through email if

problems arise, select the option “Send critical notifications also to Avid Support.”

d. Click Next.

The installer modifies the file Config.xml in the Avid Interplay Engine\Data\Server\Config directory with your settings. The Ready to Install dialog box opens.

15. If you are ready to complete the installation, click Next.

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Installing Software on the Interplay Engine Server

All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader.

If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.

The installation finishes and the Installation Completed dialog box displays the success or failure of each installation.

16. Click Finish.

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A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears.

17. Click OK to reboot the machine.

18. Enable a permanent license key. See “Managing Licenses” in the Interplay | Engine and Avid Archive Engine Administration Guide for instructions. Make sure that you obtain and load the Interplay Engine license file promptly. The permanent license key must match the application key (dongle) for the Interplay Engine server.

Installing Interplay | Access

You must install Interplay Access on the Interplay Engine. Avid recommends that you accept the defaults.

Installing Interplay Access also installs the Interplay Administrator.

To install Interplay Access:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Interplay Engine > Access

After the installer starts, the Introduction dialog box opens.

Installing Software on the Interplay Transfer Server

2. Close down all other programs, then click Next.

3. Complete the installation by accepting the defaults. If you want to install the Microsoft Office and Adobe Photoshop plug-ins, accept the default paths.

4. When you finish the installation, the installation program might require you to reboot the system.

Installing Software on the Interplay Transfer Server

To install Interplay software on the Interplay Transfer server:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Transfer Engine

2. Install components from the following table:

Component Description

Service Framework for Client

Access Installs the Interplay Access and Interplay Administrator applications.

The installer automatically installs the components required for an Interplay Transfer application.

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Installing Software on the Production Services and Production Services Provider Servers

Component Description

Transfer Engine For information on configuring the Interplay Transfer server and the

Interplay Media Services and Transfer Status application, see the Interplay Transfer Setup and User’s Guide.

Production Services and Transfer Status

Avid Interplay Transfer Cache

(Option) Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs from any computer in the network.

(Option) Lets you install only the Interplay Transfer Cache. The Transfer Cache Engine runs in the background and allows you to monitor transfers in the workgroup.

See the Interplay | Transfer Setup and User’s Guide for details on installing and configuring the Interplay Transfer software.

Installing Software on the Production Services and Production Services Provider Servers

This section provides an overview of installing the Production Services and Production Services Provider servers. The following illustration shows the initial installer screen.

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Installing Software on the Production Services and Production Services Provider Servers

Installing the Production Services Engine

The first screen links to the installers for Interplay Production Services.

Microsoft SQL Server 2012 Express is installed automatically when Interplay Production

Services Engine is installed. Configuration is also automatic. If you are upgrading the Media Services Engine, existing databases are automatically upgraded.

To install the Interplay Production Services engine:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Avid Production Services > Production Services

The Install Production Services window opens.

2. Install components from the following table:

Component Description

Service Framework for Client

Access Installs the Interplay Access and Interplay Administrator applications.

Production Services Engine

3. Configure the Production Services Engine for the Interplay workgroup. See the

Interplay | Media Services Setup and User’s Guide.

If you are performing an upgrade, you do not have to reregister existing services such as the

Transcode service or Archive service or existing providers.

Select the Framework installer. This is an installer for 64-bit systems.

Required software to configure the Production Services Engine with the Interplay server.

Installs the 64-bit Interplay Production Services Engine.

During the installation, if an Interplay Production Services database already exist on the server, the “Avid Interplay Database” dialog box opens. Select one of the following:

• Upgrade exiting database (default)—to use the existing database.

• Overwrite current database—if you want to remove all users, providers, and services.

Installing the Local Workflow Components

Use this installer screen to install the local workflow providers. After installing the software, you need to register and configure the providers. For additional information, see the Interplay | Media Services Setup and User’s Guide.

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Installing Software on the Production Services and Production Services Provider Servers

To install the Local Workflow Components:

1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu.

Servers > Production Services > Install Local Workflow Support

The Install Avid Interplay Production Services Local Workflow window opens.

2. Select the service provider that you want to install.

Component Description

Access Installs the Interplay Access and Interplay Administrator applications.

Recommended for installation on each provider.

Transcode The Transcode service provider. Allows you to define profiles and

launch transcode jobs from Access or the Avid editing application.

The Interplay Transcode installer includes an option in which you select whether you want to mount workspaces as drive letters or UNC paths. Select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Change the server's ISIS client preferences match the setting you choose.

The Interplay Transcode installer includes an option that lets you select the number of instances of the Transcode provider that you want to install. See “Installing Multiple Transcode Providers on the Same

Server” on page 45

STP Encode Allows you to off load time-consuming processing involved in

exporting and transferring of Long GOP OP1a media, during a send-to-playback request from the Avid editing application or Interplay Assist.

Do not install STP Encode and Interplay Transcode providers on

the same system.

The Interplay STP Encode installer includes an option in which you select whether you want to mount workspaces as drive letters or UNC paths. Select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Change the server's ISIS client preferences match the setting you choose.

Archive The Archive provider. Typically installed on its own server. See

“Installing the Interplay Archive Provider Software” on page 87.

Copy The Interplay Copy provider. Typically installed on its own server. See

“Configuring the Copy Provider Server” on page 117.

Move Allows you to move media for Avid assets (both .mxf and .omf files)

from one Avid ISIS workspace to another.

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Installing Software on the Production Services and Production Services Provider Servers

Component Description

Production Services and Transfer Status

Auto Production Services (Optional)

Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs on a standalone system. You don’t need to install this software on the Production Services system as the function is built into the Production Services Engine software.

Installs the Interplay Auto Production Services. The Interplay Auto Archive installation includes the Auto Archive, Auto Transcode, Auto Transfer, and Auto Copy services.

Installing Multiple Transcode Providers on the Same Server

Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server. Up to four providers are supported, depending on the total amount of CPU used.

Determining the Number of Providers to Install

To determine the optimum number of providers to install on a server, check the system resources currently used for your Transcode workflows. Open the Task Manager and click the Performance tab to display information about CPU usage. When jobs typical to your workflow are running, note the average percentage of CPU used. The following illustration shows a Transcode job in process that is using 14 percent of the CPU.

Use the formula

100/CPU Usage Percentage

to estimate the number of providers you can use. For example, if the average CPU usage is 25 percent, you can use four Transcode providers on the server. The maximum number of providers supported on a single server is four.

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Installing Software on the Production Services and Production Services Provider Servers

Complex mixdowns require much more memory than transcoding. If your workflow involves

complex mixdowns you should install a maximum of two providers on the same server.

Requirements

• AS3000 dual-processor server with 12 GB of RAM, running Windows 7 Professional SP1

64-bit

• License and application key (dongle) for multiple Transcode providers.

Starting with Interplay Transcode v3.0.5, an Interplay Transcode dongle includes support for multiple Transcode providers on a single system.

Installation

The Interplay Transcode installation program includes an option that lets you select the number of instances of the Transcode provider that you want to install. Select the number of transcode providers specified in your license and dongle.

The installation program installs executable files for the number of providers you selected, named DMSTranscode.exe, DMSTranscode 2.exe, and so on. It also installs one Service Description file (.zip file).

For information on configuring providers, see the Interplay | Media Services Guide or the Interplay Help. Use a different name for each provider.

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Installing Software on the Production Services and Production Services Provider Servers

Using the Providers

After you configure each provider, you can create profiles and send jobs as you would for providers that are on individual servers.

Installing Avid Service Framework for Local Workflow Components

All local workflow components require the 64-bit version of Avid Service Framework for Client.

To install the Framework for the local workflow components:

1. Navigate to the following installer page:

Servers > Production Services

2. Select Service Framework for Client.

Installing the WAN Workflow Components

Use this installer screen to install the WAN workflow providers. The Delivery service provider and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup.

You also install the Interplay Streaming server as part of the WAN workflow. See “Installing and

Configuring the Interplay Streaming Server” on page 107.

To install the Production Services WAN Workflow Components:

1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu:

Servers > Production Services > Install WAN Workflow Support

The Install Production Services WAN Workflow window opens.

2. Select the service provider that you want to install.

Component Description

Delivery The Interplay Delivery service provider. The Delivery service provider

and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup. You can also use profiles to only transfer the portion that is used in a subclip.

Delivery Receiver The Interplay Delivery Receiver service. The Delivery Receiver service

lets the workgroup receive transfers from a workgroup with the Delivery service.

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Installing Software on the Production Services and Production Services Provider Servers

For information on the Delivery and Delivery Receiver providers, see the Interplay | Media Services Setup and User’s Guide.

Installing Avid Service Framework for WAN Workflow Components

Interplay Delivery and Interplay Delivery Receiver require the 64-bit version of Avid Service Framework for Client:

To install the Framework for the WAN Workflow Components:

1. Navigate to the following installer page:

Servers > Production Services

2. Select Service Framework for Client.

Installing the Media | Index Components

Use this installer screen to install Production Services providers that are used in MediaCentral workflows. Media Index runs on the MediaCentral Platform and provides a central index for multiple Interplay Production databases. The Production Services Automation provider and the Consolidate provider work together to deliver assets and media that a user finds through a search of the central index. For more information, see the Avid MediaCentral Platform Services Installation and Configuration Guide.

To install the Production Services WAN Workflow Components:

1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu:

Servers > Production Services > Install Media | Index Support

The Install Media | Index Support window opens.

2. Select the service provider that you want to install.

Component Description

Production Services Automation

Consolidate This service uses the In and Out marks specified for a loaded clip or

This service handles the logic of chaining a consolidate job and a delivery job. It triggers a consolidate job and monitors its status. If the consolidate job is successful, it triggers a delivery job..

subclip to create a new media and asset.

Installing Avid Service Framework for Media | Index Components

Interplay Production Services Automation and Interplay Consolidate require the 64-bit version of Avid Service Framework for Client:

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Installing Software on an Interplay | Media Indexer Server

To install the Framework for the Media Index components:

1. Navigate to the following installer page:

Servers > Production Services

2. Select Service Framework for Client.

Installing Software on an Interplay | Media Indexer Server

The following topics describe how to install software on an Interplay Media Indexer Server:

“Different Types of Media Indexers” on page 49

•

• “Before Installing Media Indexer Software” on page 50

• “Using UNC Drive Mapping on Interplay ISIS” on page 50

• “Installing the Media Indexer Software” on page 50

• “Configuring Media Indexer Servers and Clients” on page 51

Different Types of Media Indexers

Avid recommends that you use one or two 64-Bit Media Indexers to monitor shared storage. You can add a second 64-bit Media Indexer for redundancy. For additional information and for a procedure for replacing existing Media Indexers with a 64-bit Media Indexer, see the Interplay | Production Best Practices guide.

There are three basic ways to configure a Media Indexer:

• The leader of a High Availability Group. The leader can index shared storage and it can also monitor other Media Indexers. On a small configuration, the Media Indexer software might be installed on the Interplay Engine. In this case, configure a High Availability Group with one member configured on the Interplay Engine.

You always need a High Availability Group to monitor shared storage, even if it is a group of

one.

• Additional members of a High Availability Group. Members that you add to a High Availability group (HAG) provide redundancy and load balancing for the leader.

• The Media Indexer on each Avid editing application system. These local Media Indexers connect to the High Availability Group.

For information on the maximum number of files that a Media Indexer can monitor, see the Interplay | Production Best Practices guide and the Interplay | Production ReadMe.

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Installing Software on an Interplay | Media Indexer Server

Before Installing Media Indexer Software

The following are important for a successful Media Indexer configuration:

• Before you configure Media Indexer on a Windows system, install the Service Framework software and verify that it’s running. For additional information, see

Service Framework Services Are Running” on page 81

• Before you configure Media Indexer to monitor your Avid shared storage workspaces, the workspaces must have an Avid MediaFiles folder. To create the folder, you can either use an Avid editing application to capture or import media to the workspace or you can manually create an Avid MediaFiles folder.

• Do not use spaces or special characters in your workspace names.

Using UNC Drive Mapping on Interplay ISIS

On Avid ISIS, you must select the “Use UNC (Letterless) Drive Mapping” option on the Media Indexers that monitor shared storage.

To set UNC Drive Mapping:

t In the ISIS Client Manager window, select Preferences and select the letterless option.

“Verifying that the

For more information, see

page 91

and “Installation Check Lists” on page 16.

“Mounting Workspaces as Drives: Lettered versus Letterless” on

Upgrading Media Indexer

To upgrade Media Indexer:

1. Uninstall the Media Indexer on servers and clients.

2. Delete the Interplay Media Indexer directory on servers and clients. This will delete the old MI cache files.

3. Install the latest versions of ASF and Media Indexer on the servers and Windows clients.

4. Install Access and the Media Indexer on Mac OS X systems. See

on a MacOS X System” on page 72

5. Configure the Media Indexer servers and clients.

Installing the Media Indexer Software

To install the Media Indexer Server:

1. Select the following from the Interplay Server Installer Main Menu:

Servers >Media Indexer

“Installing Media Indexer

Page 51

2. Install components from the following table:

Component Description

Configuring Media Indexer Servers and Clients

Service Framework for Server

Access Allows for easy access to the Interplay Engine. This also installs the

Media Indexer Installs the Media Indexer software.

Perform the installation on primary and secondary shared storage Media Indexers.

Interplay Administrator.

Configuring Media Indexer Servers and Clients

Starting at Interplay v3.0, the Avid Service Framework (ASF) is no longer used to make the connection between the Media Indexer servers and the Avid editing applications. However, the following ASF components are still required:

• ASF must be installed on the Media Indexer servers and Windows Avid editing clients as in previous releases.

• Use the Workgroup Properties tool to connect the Windows clients and servers to the Lookup Service.

• Mac OS X clients do not require ASF configuration to connect to the Media Indexer. However, they may require ASF for other reasons. See

on a Mac OS X System” on page 57

• The Media Indexer HAG is still required. Define the HAG using the Media Indexer web interface.

“Using the Avid Service Framework

Note that if you add an older editing application (for example, Media Composer v6.5.3) to an Interplay v3.0 or later environment, you must use the ASF Service Configuration tool to add the editor system to the HAG.

Configuring Media Indexer Servers

This section describes how to configure the Media Indexer server using the MI web interface.

To configure the Media Indexer server:

1. Open the web interface on the Media Indexer server using the following URL:

http://

:8888/mi/

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Configuring Media Indexer Servers and Clients

where <MI system name> is the server name or IP address of the system running the Media Indexer. If you are logged onto the MI server, you can use name.

2. Click the Configuration tab and then click the Cache and HAG Information tab.

The following illustration shows a completed section.

localhost

for the MI server

3. Click the Join High Availability Group check box.

4. Enter the Name of the HAG and enter the weight of this Media Indexer in the HAG. In this example, the name of the HAG is “HAG.” The Media Indexer with the highest weight is the leader of the HAG.

Avoid using values of 0 or 1 for the weight and avoid using consecutive numbers for the weights.

To Add Storage Locations to the Media Indexer Server:

1. Click either the Add Storage Location or Add AMA Storage Location button as follows:

- Use Add Storage Locations for .mxf files on shared storage.

- Use Add AMA Storage Location for AMA media. See

Interplay | Media Indexer to Index AMA” on page 120

You can only add or modify storage locations on the HAG leader.

2. Click OK to save the configuration.

“Configuring the

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Configuring Media Indexer Servers and Clients

3. Add additional storage locations as necessary. Use UNC path notation for adding locations to index or to describe AMA media locations when pointing to shared storage (ISIS).

The following illustration shows an MI configured with several .mxf and AMA storage locations. The AMA locations are represented by a folder icon.

Adding an Additional Media Indexer to the HAG

You can use the MI web interface or the Service Configuration tool to add Media Indexers to the HAG for redundancy.

To use the web interface to add an additional Media Indexer:

1. Open the web interface for the second MI server.

2. Click the Configuration tab and then click the Cache and HAG Information tab.

3. Click the Join High Availability Group check box and enter a weight lower than the leader.

If you click the Storage Locations tab you should see the same storages locations as the leader. In this case they will be Read Only.

4. Add the new Media Indexer to the Interplay Administrator tool as described in the following section.

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Configuring Media Indexer Servers and Clients

Identifying the Media Indexer in the Interplay Administrator Tool

The following applications use the Server MI Connection URL setting in the Interplay Administrator tool to locate the Media Indexer servers.

• Avid editing applications

• Production Services Transcode provider

• STP Encode

• Interplay Transfer engine

• Assist and Instinct

Interplay Access continues to use the Workgroup Name portion of the Interplay Administration

tool to connect to the Media Indexer.

To identify the MI Connection URL in the Interplay Administration tool:

1. Open the Interplay Administrator tool and open the Server Hostname Settings view.

2. In the Workgroup and Media Indexer Settings section, locate the Server MI Connection URL section.

3. Click the Add button to add a Media Indexer server.

The following illustration shows a completed section.

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Configuring Media Indexer Servers and Clients

4. Add the name of the MI server and click Apply Changes.

5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL.

The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.

See “Configuring the Interplay | Media Indexer to Index AMA” on page 120 for information on

the AMA Shared Storage Location.

Instinct and Assist continue to use the Workgroup Name portion of the Workgroup and Media

Indexer Settings section. Add the workgroup name to that section (case sensitive).

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Configuring Media Indexer Servers and Clients

Configuring the Local Media Indexer on an Avid Editing System

You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay.

Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG. This option is overridden by the value in the Interplay Administrator tool at login time.

To connect an Avid editing application to the Media Indexer HAG:

1. Configure the Administrator tool to recognize the Media Indexer HAG. See “Identifying the

Media Indexer in the Interplay Administrator Tool” on page 54

2. On your Avid editing system, start the editor and then log into the Interplay database using one of the following methods:

- Log in using the Project Select dialog that opens when you start the editor.

- Log in using the Interplay Server and Interplay User dialogs in the Settings window.

After you log into the Interplay database, your local Media Indexer will automatically connect to the Media Indexer in the HAG.

The Windows Avid editing application restarts the local Media Indexer service each time you

restart the editor application. This does not happen on the Mac OS X systems.

When you start the Avid editing application, there is an initialization period named “Connecting

to the Media Indexer.” This process connects to the local Media Indexer.

3. (Option) Open the Media Indexer web interface, select the Avid editing system, and view the connection to the HAG.

The system displays the storage locations for the Media Indexer server as shown in the following illustration. Note that mxf file locations are displayed but AMA file locations are not displayed in this section.

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Configuring Media Indexer Servers and Clients

Using the Avid Service Framework on a Mac OS X System

You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations:

• If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.

• If you would like to configure ASF in order to view your system in the Service Configuration tool on other systems. If you do not configure ASF, the Mac system will not display in the Service Configuration tool.

Use one of the following methods to connect to the workgroup on a Mac OS X system:

• If your Interplay environment has only one Lookup Service, you can run the configure.sh script to change the workgroup name and the name of the Lookup Service.

• If your system has two Lookup services, you must run the Interplay Administrator tool as root to add both Lookup services. The configure.sh command only configures for one Lookup service.

To run the configure.sh script:

1. Open a terminal window and navigate to the bin folder as follows:

cd /Applications/Avid/Media\ Indexer/bin

Note that the back slash ( \ ) is used to add a space to the path name.

2. Type the following command:

sudo ./configure.sh

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Configuring Media Indexer Servers and Clients

enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example:

sudo ./configure.sh UptimeWG burl-mi02

3. The Terminal window might prompt for your password. Type your administrator password and press Return.

4. Restart the Media Indexer. See “Restarting the Media Indexer Service on a Mac OS X

System” on page 59

To run the Interplay Admin tool as root and change the Workgroup Properties:

1. Open a terminal window and navigate to the folder that contains the Admin tool executable as follows:

cd /Applications/Avid/Interplay\ Access/InterplayAdministrator.app/ Contents/MacOS

Note that the back slash ( \ ) is used to add or “escape” a space in the path name.

2. Type the following command:

sudo ./AvidInterplayAdministrator

The Interplay Administrator tool starts. If the command does not start the application, restart your Mac system and try again.

You must have an Administrator login to perform commands that begin with “sudo.”

3. Open the Workgroup Properties tool in the Avid Services view.

4. If necessary, change the workgroup name and add or change the system that runs the Lookup Service and click Apply.

Do not use the Service Configuration tool to set the connection to the HAG.

5. After you make the changes, restart the Media Indexer service to restart the Framework services. See the following section on restarting the Media Indexer service.

When you click Apply in the Workstation Properties tool, the system asks whether you want to

restart the services. However, it does not restart the services automatically on a Mac. You must restart the Media Indexer service manually.

After you exit the application, the system displays a message about the Logging Subsystem. You can ignore the message.

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Installing Software for Interplay Web Services

Restarting the Media Indexer Service on a Mac OS X System

This section describes how to restart the Media Indexer service. Note that every time you restart the Avid editing application in Media Composer v7.0 on a Windows system, the system automatically restarts the Media Indexer service. On a Mac OS X system you must manually restart the service.

To restart the Media Indexer process from a Terminal window:

1. Open a terminal window and navigate to the Media Indexer/bin directory as follows:

cd /Applications/Avid/Media\ Indexer/bin

2. Type the following commands in the bin directory:

sudo ./mi.sh remove sudo ./mi.sh install

where:

- sudo instructs the system to run the command as “super user” or root.

- the characters ./ instruct the system to “run the following command that resides in the

current directory”.

You must have an Administrator login to perform commands that begin with “sudo.”

Installing Software for Interplay Web Services

The Interplay Web Services SDK provides third parties with a rich set of functions to integrate tightly with an Interplay environment.For more information, read the documentation that is installed with the SDK.

Before installing Interplay Web Services, install and configure the Avid Service Framework. See

“Selecting the 32-Bit or 64-Bit Version of Avid Service Framework” on page 29.

To install Interplay Web Services

1. Select the following from the Interplay Server Installer Main Menu:

Interplay SDKs > Web Services

After the installer starts, the Introduction dialog box opens.

2. Accept the license agreement and follow the installation instructions.

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Installing the MediaCentral Distribution Service

The Avid MediaCentral Distribution Service (MCDS) coordinates and monitors send-to-playback and mixdown operations for Interplay Central. It determines if there is any preprocessing required. If it determines an audio mixdown is required, it submits a Transcode Mixdown request. If Long GOP media is required, it submits an STP Encode request. You can configure your workgroup for more than one MCDS.

For more information, see the Avid MediaCentral Platform Services Installation and Configuration Guide.

To install the MediaCentral Central Distribution Service:

1. Open the Installers folder at the top level of the Servers installation media.

2. Open the CentralDistributionService folder.

3. Double-click setup.exe.

4. Follow the installation instructions.

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3 Installing Software on Interplay Clients

The following topics describe the Interplay software installation on Interplay clients:

Starting the Interplay Client Installer

•

• Installing Software on Interplay | Assist or Avid Instinct Systems

• Installing Interplay | Access

• Installing Media Composer | Cloud Components

• Installing Software on Avid Editing Systems (Windows)

• Installing Software on Avid Editing Systems (Macintosh)

Page 62

Starting the Interplay Client Installer

To start the Interplay Client Installer:

1. In the Interplay Client Installer folder, double-click autorun.exe.

The Main Menu window opens.

Starting the Interplay Client Installer

The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers.

Items with three dots open a new window. Items without three dots start an installer.

Installing Software on Interplay | Assist or Avid Instinct Systems

This section describes how to install Interplay Assist or Instinct software.

Interplay Assist and Avid Instinct must be installed and initially launched by an Administrator.

“Accounts for Avid Editing Applications, Assist, and Instinct” on page 26.

See

Page 63

Installing Interplay | Access

To install Interplay Assist or Avid Instinct software:

1. Select one of the following from the Interplay Client Installer Main Menu:

Clients > iNEWS Instinct

Clients > Assist

2. Install components from the following table:

Component Description

Service Framework for Client

Access Installs the Interplay Access and Interplay Administrator applications.

Assist Installs the Assist application software. For more information, see the

iNEWS Instinct Installs the Avid Instinct application software. For more information,

Assist and Instinct are 64-bit applications starting at Interplay v2.5. The installer pages install

the 64-bit version of Avid Service Framework.

Interplay Assist and Avid Instinct must have ISIS client software installed on the same system. To use Assist or Instinct, you need to establish shared-storage credentials. This login happens automatically if your Windows login credentials (username and password) match those of a shared-storage account. If the accounts do not match, you need to connect through the Avid ISIS Client Manager. You do not need to mount workspaces unless you are sending Long GOP sequences to playback. For more information, see the Interplay | Assist ReadMe or the Interplay | Production ReadMe.

The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive.

Avid Interplay Assist User’s Guide.

see the Avid Instinct User’s Guide.

Installing Interplay | Access

You can install Interplay Access on any system that you want to use to work with the Interplay Engine. Besides installing Interplay Access, this installation also installs the Interplay Administrator.

See the following topics:

“Installing Interplay Access on Windows” on page 64

•

• “Installing Interplay Access on a MacOS X System” on page 64

Page 64

For information on using Avid Interplay Access and the Avid Interplay Administrator, see the following manuals:

Interplay | Access User’s Guide

•

• Interplay | Engine and Interplay | Archive Engine Administration Guide

To play streaming media in Interplay Access, the computer on which you are installing Interplay

Access must have an audio device, such as an audio card or other audio hardware.

Installing Interplay Access on Windows

To install Interplay Access software (Windows):

1. Select the following from the Interplay Client Installer Main Menu:

Clients > Access

2. Install components from the following table:

Component Description

Installing Interplay | Access

Service Framework for Client

Access Installs the Interplay Access and Interplay Administrator applications.

The Service Framework is optional for an Interplay Access system.

For information about installing all Interplay components on an Avid editing system, see

“Installing Software on Avid Editing Systems (Windows)” on page 66.

(Option) The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive.

Installing Interplay Access on a MacOS X System

Interplay Access is supported on Macintosh® systems running Mac OS X. For more information about using Access with Mac OS X, see the Interplay | Access User’s Guide and the Interplay | Production ReadMe.

Apple Java for OS X: Interplay Access on Macintosh systems requires Apple Java v1.6 to be installed on the same system. This software is not automatically installed with Interplay Access. The Welcome screen of the Interplay Access installer describes which version of Apple Java is required and includes a URL for downloading the software.

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Installing Interplay | Access

If you need to check which versions of Java 1.6 are installed on your system, you can obtain a list of v1.6 32-bit Java Virtual Machines (JVMs) by entering the following command in a terminal window:

/usr/libexec/java_home -V -v 1.6 -arch i386

The following command shows the full list of all JVMs:

/usr/libexec/java_home -V

To install Interplay Access on a Mac OS X system:

1. Open the Interplay Production Clients Installer.

The opening screen is displayed.

2. Double-click Install Interplay Access.

The first screen of the installer program is displayed.

You cannot install Interplay Access until the correct version of Apple Java is installed. See the

information earlier in this topic.

3. Click Next and continue the installation.

By default, Interplay Access is installed in the following folder:

Applications/Avid/Interplay Access

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Installing Media Composer | Cloud Components

To uninstall Interplay Access:

1. Double-click the following file:

Applications/Avid/Uninstallers/Interplay Access/Interplay Access Uninstaller.

2. Click Uninstall.

3. When the uninstallation is complete, click OK.

For information about installing all Interplay components on a Macintosh system or removing these components, see the following:

• “Installing Software on Avid Editing Systems (Macintosh)” on page 71

• “Removing Interplay Components from a Mac OS X System” on page 75

Installing Media Composer | Cloud Components

The Interplay Production Client Installer includes a page for installing Media Composer Cloud components (formerly Interplay Sphere). See the following documentation for detailed information:

• Media Composer | Cloud ReadMe

• Media Composer | Cloud Installation and Configuration Guide

For a link to all the Media Composer Cloud documentation, search for “Media Composer Cloud Documentation” on the Avid Knowledge Base.

Installing Software on Avid Editing Systems (Windows)

The Interplay Production Client Installer includes a page for installing Interplay components that are required to configure an Avid editing system in an Interplay environment.

You can install Interplay components on Windows systems running the following Avid editing applications:

• Media Composer | Software

• Media Composer | NewsCutter Option

• Media Composer | Symphony Option

These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.

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Installing Software on Avid Editing Systems (Windows)

To install Interplay components on an Avid editing system (Windows):

1. Select the following from the Interplay Client Installer Main Menu:

Clients > Media Composer | Software Support

2. Install components from the following table:

Component Description

Service Framework for Client

Access Installs the Interplay Access and Interplay Administrator applications.

Media Indexer Installs the 64-bit Media Indexer. You configure this Media Indexer to

Transfer Client (Option) Installs the 64-bit Interplay Transfer Client. Install this

Installs the 64-bit Service Framework. The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine. The name is case-sensitive. See

an Avid Editing System in the Service Framework” on page 67

“Installing Interplay Access on Windows” on page 64.

See

communicate with the Media Indexer monitoring shared storage. For more information, see

Editing System to the Media Indexer Monitoring Shared Storage” on

. You can also configure the Media Indexer to index your local

page 69

drives. For more information, see

Indexer to Index Local Drives” on page 70

software to take advantage of Interplay Transfer features such as Send to Playback and workgroup to workgroup transfers. For information on configuring the Interplay Transfer client, see the Help for your Avid editing application or the Avid Interplay Transfer Setup and User’s Guide.

“Connecting the Media Indexer on an Avid

“Configuring the Local Media

“Configuring

If the editing system is on a different subnet from the system running the Service Framework Lookup service, you must use Unicast Discovery to allow the editor to locate the Lookup Server on that subnet. For more information, see “Connecting Systems Directly to the Lookup Service”

on page 98

The Avid editing applications must have Avid ISIS Client Manager installed and configured to

connect to shared storage.

Configuring an Avid Editing System in the Service Framework

After you complete the installation on each Avid editing system, verify that the Service Framework services are running on that system.

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Installing Software on Avid Editing Systems (Windows)

Check mark

To verify that the Service Framework services are running:

1. Click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Workgroup Properties.

The Avid Workgroup Properties window opens.

2. If your Workgroup name doesn’t appear in the Workgroup field, click the Edit button and type the name of the Workgroup.

The Workgroup name can be different than the name of the computer that the Workgroup

database is running on. This depends on how your Workgroup was originally configured. In this example, the Workgroup name is the same as the machine name.

If there is a green check mark next to the “Status” field, all services are running.

3. If the check mark is not green, click the Advanced button.

The Avid Interplay Services dialog box opens.

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Installing Software on Avid Editing Systems (Windows)

This dialog box allows you to view all services that are monitored by the Avid Service Framework.

4. If necessary, select a service and click Start.

To verify that your system is listed in the Service Framework:

1. On any system that has the Avid Interplay Service Configuration tool installed, click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Service Configuration.

The Avid Service Configuration window opens.

2. See if the system you want to verify is listed.

3. If the system is in the list, then it is part of the Service Framework. You can optionally click the triangular opener next to the name and check which services are running on the system.

4. If the system you want to verify is not listed, it might be on a different subnet than the system running the Service Framework Lookup service. In that case, you need to use Unicast Discovery to allow the editor to locate the Lookup Server on the other subnet. See

“Connecting Systems Directly to the Lookup Service” on page 98

Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage

For information on connecting an Avid editing application to the Media Indexer monitoring shared storage, see

“Configuring Media Indexer Servers and Clients” on page 51.

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Installing Software on Avid Editing Systems (Windows)

Configuring the Local Media Indexer to Index Local Drives

To instruct Media Indexer to automatically recognize local drives:

1. Start the Avid editing application.

2. Select Tools > Media Creation.

The Media Creation window opens.

3. On the Drive Filtering and Indexing tab, click the “Auto-index local drives as they come online” button.

The local Media Indexer automatically configures Avid media files on your local drives.

If you don’t want the Media indexer to automatically scan your local drives, deselect the

Auto-index option.

4. (Option) Click Manual Storage Scan to start a scan.

5. (Option) Select one of the warning options. The warning occurs if the Media indexer has problems scanning files on the local drive.

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Installing Software on Avid Editing Systems (Macintosh)

The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.

You can install Interplay components on Macintosh OS X systems running the following Avid editing applications:

• Media Composer | Software

• Media Composer | Symphony Option

These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.

Component Description

Interplay Access Installs the Interplay Access and Interplay Administrator applications.

Interplay Access requires Apple Java to be installed on the same

system.

See “Installing Interplay Access on a MacOS X System” on page 64.

Interplay Transfer Client

Media Indexer Installs the Media Indexer. See

Media Composer Cloud

The Avid editing applications must have Avid ISIS Client Manager installed and configured to

connect to shared storage.

(Option) Install this software to take advantage of Interplay Transfer features such as Send to Playback and workgroup to workgroup transfers.

“Installing Interplay Transfer Client on a Mac OS X System” on

See

page 74

For information on configuring the Interplay Transfer client, see the Help for your Avid editing application or the Avid Interplay Transfer Setup and User’s Guide.

“Installing Media Indexer on a MacOS X

System” on page 72

After installation, you configure this Media Indexer to communicate with the Media Indexer monitoring shared storage. For more information, see

“Configuring Media Indexer Servers and Clients” on page 51 and “Using the Avid Service Framework on a Mac OS X System” on page 57

For information about Media Composer Cloud, see

Composer | Cloud Components” on page 66

“Installing Media

Page 72

Installing Software on Avid Editing Systems (Macintosh)

Note the following:

- Through the Interplay Administrator, using either the application that is installed on the

Macintosh client or one that is installed on another system in the workgroup. Double-click the Workgroup Properties icon or the Service Configuration icon in the main window of the Interplay Administrator.

- Through Interplay Access installed on the Macintosh client. Select View > Avid

Workgroup Properties or View > Avid Service Configuration.

• If you open Workgroup Properties on a Macintosh system, the Services tab does not include options to view the status of the Avid services running on the local computer, or to start, stop, restart, enable, or disable local services. For more information, see the Interplay | Production ReadMe.

• Avid editing applications running on Mac OS X systems require drive mapping for any workspaces that you use for reading or writing. For more information, see “Mounting

Workspaces as Drives: Lettered versus Letterless” on page 91

• You cannot use Interplay Media Services from an Avid editing application running on a Mac OS X system. Most Interplay Media Services are available from Interplay Access on a Mac OS X system.

Installing Media Indexer on a MacOS X System

To install Media Indexer on a Mac OS X system:

1. Open the Interplay Production Clients Installer.

The opening screen is displayed.

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Installing Software on Avid Editing Systems (Macintosh)

2. Double-click Install Media Indexer

A message asks if you want to continue the installation.

3. Click Continue.

The first screen of the installer program is displayed.

4. Click Continue.

5. When prompted, enter a user name and password for an account that is allowed to install software.

6. When prompted, restart the system.

7. After Media Indexer is installed, configure it to communicate with the Media Indexer running monitoring shared storage. See “Configuring Media Indexer Servers and Clients” on

page 51

You can also configure the Media Indexer to index your local drives. For more information,

“Configuring the Local Media Indexer to Index Local Drives” on page 70.

see

To uninstall Media Indexer, see

page 74

“Uninstalling Media Indexer from a Mac OS X System” on

Page 74

Installing Software on Avid Editing Systems (Macintosh)

Installing Interplay Transfer Client on a Mac OS X System

To install the Interplay Transfer client on a Mac OS X system:

1. Open the Interplay Production Clients Installer.

The opening screen is displayed.

2. Double-click “Install Interplay Transfer.”

The first screen of the installer program is displayed.

3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.

The following file is installed:

/Library/Application Support/Avid/xfermgraphi.bundle

There is no uninstaller for the Transfer Client, so if you need to uninstall the Transfer Client, delete the installed file.

Uninstalling Media Indexer from a Mac OS X System

To uninstall Media Indexer:

1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X

System” on page 75

2. Open a Terminal window (select Applications > Utilities > Terminal).

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Installing Software on Avid Editing Systems (Macintosh)

3. At the prompt, type the following and press Return:

cd /Applications/Avid_Uninstallers/Media\ Indexer

4. Type the following and press Return:

sudo ./AvidMediaIndexerUninstaller.sh

Media Indexer is uninstalled.

If you close the terminal window without uninstalling the program, you can no longer use the

terminal window. Workaround: Restart the Macintosh system.

Stopping and Starting Media Indexer on a MacOS X System

To stop Media Indexer:

1. Open a Terminal window (select Applications > Utilities > Terminal).

2. At the prompt, type the following and press Return:

cd /Applications/Avid/Media\ Indexer/bin

3. Type the following and press Return:

sudo ./mi.sh remove

Media Indexer is stopped. To restart it, type the following and press Return:

sudo ./mi.sh install

Removing Interplay Components from a Mac OS X System

To remove all Interplay components from a MacOS X system, complete the following procedures.

To uninstall Interplay Access:

1. Double-click the following file:

Applications/Avid/Uninstallers/Interplay Access/Interplay Access Uninstaller.

2. Click Uninstall.

3. When the uninstallation is complete, click OK.

To uninstall Media Indexer:

1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X

System” on page 75

2. Open a Terminal window (select Applications > Utilities > Terminal).

3. At the prompt, type the following and press Return:

cd /Applications/Avid_Uninstallers/Media\ Indexer

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Installing Software on Avid Editing Systems (Macintosh)

4. Type the following and press Return:

sudo ./AvidMediaIndexerUninstaller.sh

Media Indexer is uninstalled.

If you close the terminal window without uninstalling the program, you can no longer use the

terminal window. Workaround: Restart the Macintosh system.

To uninstall Transfer Manager:

t Delete the following file:

/Library/Application Support/Avid/xfermgraphi.bundle

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4 Installing Optional Software

You can run individual optional installers as described in the following sections:

Performing a Custom Install of the Service Framework Software

•

• Installing Interplay | Access or Interplay | Production Services and Transfer Status

• Browsing the Interplay Installer Folders

Performing a Custom Install of the Service Framework Software

The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay Auto Archive service. It also lets you monitor the health of other components that have the Service Framework installed and to view logs on the systems. For more information see the Avid Service Framework User’s Guide.

You install different components of the Service Framework software on different systems in the Interplay Production environment. The individual installation windows automatically install all the components needed for the clients and servers. This installer lets you select and install specific components.

To install the 64-bit version of Service Framework software:

1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:

Individual Optional Installers

The Optional Installers window opens.

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Performing a Custom Install of the Service Framework Software

2. Click Service Framework (custom).

The Introduction window opens.

3. Click Next.

The Choose Install Folder window opens.

4. Accept the default values and click Next.

The Join a Workgroup window opens.

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Performing a Custom Install of the Service Framework Software

5. Type the name of your Workgroup and click Next.

Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive.

If you are updating the Service Framework software, the installer remembers the last installed value. If the workgroup name was changed after the install, the installer will not be aware of the change.

The Options window opens.

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Performing a Custom Install of the Service Framework Software

6. Select the type of Framework installation you wish to make.

7. Click Next.

The Custom Setup dialog box opens. This dialog box displays the components that will be installed.

The following illustration shows the default components for a Framework Client install.

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Performing a Custom Install of the Service Framework Software

If this is not the correct set of components, do one of the following:

t Click the Back button and select a different group.

t Select or deselect components from the list in the Custom Setup dialog box.

Don’t add components that you don’t need. This can affect system performance.

8. Click Next and follow the installation instructions to complete the installation.

The installer might require that you restart your system to complete the installation.

Verifying that the Service Framework Services Are Running

You must perform these steps on each system running the Service Framework Services.

To verify that the Service Framework Services are running:

1. Click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties.

The Avid Workgroup Properties window opens.

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Performing a Custom Install of the Service Framework Software

If there is a green check mark next to the “Status” field, all services are running.

2. To view the services, click the Advanced button.

The Avid Interplay Services dialog box opens.

This dialog box lets you view all services that are monitored by the Service Framework.

3. If necessary, select a service and click Start.

Disabling Framework Services

Depending on the system you install the Service Framework Services on, you might need to disable some services.

To disable a service:

1. Click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties.

The Avid Workgroup Properties window opens.

2. Click the Advanced button.

The Avid Interplay Services dialog box opens.

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Installing Interplay | Access or Interplay | Production Services and Transfer Status

3. Select the service you want to disable and click Stop.

4. After the service stops, click the Disable button to disable the service.

5. Click Exit to close the Avid Interplay Services dialog box.

6. Click OK to close the Avid Workgroup Properties window.

Installing Interplay | Access or Interplay | Production Services and Transfer Status

You can install Interplay Access or the Interplay Production Services and Transfer Status tool on any qualified Windows system running in your Interplay environment. This lets you run these applications without affecting the work on other systems such as a server or an Avid editing system.

To install the Interplay Access or Interplay Production Services and Transfer Status software:

1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:

Individual Optional Installers

2. Install components from the following table:

Component Description

Access Installs the Interplay Access and Interplay Administrator applications.

For more information, see

“Installing Interplay | Access” on page 63.

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Component Description

Browsing the Interplay Installer Folders

Interplay Production Services and Transfer Status (formerly Media Services and Transfer Status)

This lets you view the status of Interplay Transfer and Interplay Production Services jobs.

Browsing the Interplay Installer Folders

To browse the Installer Folders:

1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:.

Individual Optional Installers.

2. Click “Browse all installers.”

3. (Option) Select any of the installers from the Installers folder, and perform a custom installation.

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5 Installing and Configuring an Interplay

Archive Engine

The following topics are covered in this chapter:

Installing the Interplay Archive Engine Software

•

• Setting Up a Failover System

• Updating the Interplay Archive Engine Software

For more details on the Interplay Archive Engine, see the Interplay | Media Services Setup and User’s Guide.

Installing the Interplay Archive Engine Software

You need to install the following software on the Interplay Archive Engine server:

• Interplay Archive Engine

• Interplay Access

• FlashNet Client software (see

Additionally, you must install the Interplay Archive Provider on a separate server. See

the Interplay Archive Provider Software” on page 87

The Interplay Archive Engine installation is very similar to the Interplay Engine installation. The following are the main differences:

• It is not necessary to split the database because it is not possible to archive file assets.

• The database is called AvidAM.

• There is no temporary license key. On the Interplay Engine it is possible to connect one Access client to the engine when no permanent license is loaded. This is not possible on the Interplay Archive Engine. It is necessary to load a license before you are able to connect with Interplay Access. It is also necessary to load the license before you create the database. See “Managing Licenses” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for instructions.

• The AvidAM database has fewer predefined folders than the AvidWG database.

Installing the FlashNet Client Software)

“Installing

Page 86

Installing the Interplay Archive Engine Software

The Interplay Archive Engine maintains a database that can be accessed through Interplay Access and the Interplay Administrator tool. For information on configuring the server, see the Interplay | Engine and Interplay | Archive Engine Administration Guide.

For information on using Interplay Access on an Archive database, or archiving from an Avid editing application, see the Interplay | Media Services Setup and User’s Guide.

To install the Interplay Archive Engine software:

1. Select the following from the Interplay Server Installer Main Menu:

Servers > Avid Interplay Archive Engine

The Install Avid Interplay Archive Engine window opens.

2. Click Avid Interplay Archive to install the Interplay Archive Engine on the system. See

“Installing the Interplay | Engine Software” on page 31

3. Click Avid Interplay Access to install Interplay Access on the system. See

Interplay | Access” on page 41

Installing the FlashNet Client Software

Typically your Software Generation Limited (SGL) representative installs and configures the FlashNet client software when he or she configures the rest of the archiving system. For information on using the FlashNet client, see the documentation provided by your SGL representative.

SGL Direct Connect to Shared Storage

Avid Interplay v2.6 and v2.7 support SGL FlashNet v6.4.x. This version of SGL FlashNet allows the FlashNet server to directly connect to an Avid ISIS shared-storage system through a 1-GB connection, dual-connected on the same subnet to the ISIS System Director in Zone 1. SGL FlashNet v6.4.x is qualified with Avid ISIS 7000 systems. ISIS v4.0 or later client software must be installed on the FlashNet server.

This configuration results in a significant performance increase for Interplay archive and restore operations.

Your SGL representative installs and configures the FlashNet client software on the Archive Provider. After installing the FlashNet client on the provider, the representative needs to create a registry key, as follows:

“Installing

1. In a Command Prompt window, type

regedit

2. Locate and select the following registry key: \HKEY_LOCAL_MACHINE\SOFTWARE\Software Generation\Wow6432Node\FlashNet6.

to open the Registry Editor.

Page 87

3. Select Edit > New > String Value, name the new registry key “DETDropClient” and enter 1 as the value. (0 specifies disabled).

4. Restart the FlashNet socket listener service.

5. Restart the provider services.

SGL FlashNet v6.4.x includes support for Simplified Chinese, which is qualified for use with Interplay Archive and Interplay Restore services.

Installing the Interplay Archive Provider Software

You typically install the Interplay Archive Provider software on a separate server for performance reasons. Install the Interplay Archive Provider from the Avid Interplay Media Services page of the Interplay Installer. See

Production Services Provider Servers” on page 42

The Interplay Archive Provider requires an Interplay Media Services application key (also

referred to as a dongle) with the Archive and Restore option.

To install the Interplay Archive Provider and Auto Archive software:

1. Select the following from the Interplay Server Installer Main Menu:

“Installing Software on the Production Services and

Setting Up a Failover System

Servers > Avid Interplay Production Services > Install Local Workflow Support > Avid Interplay Archive Provider

2. (Option) Also install Avid Interplay Auto Archive.

3. Install the Service Framework client software. Use the installer on the following page: Servers > Avid Interplay Media Services. See

Avid Service Framework” on page 29

For information on setting up the Interplay Archive provider and Interplay Auto Archive, see the Interplay | Media Services Setup and User’s Guide.

Setting Up a Failover System

You can configure the Interplay Archive Engine in a cluster configuration for automatic failover protection. For details on setting up the system, see the Interplay | Engine Failover Guide or Interplay | Engine Failover Guide for AS3000 Servers on the Knowledge Base.

“Selecting the 32-Bit or 64-Bit Version of

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Updating the Interplay Archive Engine Software

When you update the Interplay Archive Engine, do not delete the software using the Add/Remove Programs or any other mechanism for deleting software. If you delete the software, the system deletes the folder structure in place at the time of the update. To update the software, start the Archive Engine installer on the Interplay Servers Installer and follow the installation instructions. The system updates the software without performing a remove operation. This preserves the folder structure.

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6 Additional Configuration Topics

This chapter covers the following topics:

Using Antivirus Software in an Interplay | Production Environment

•

• Troubleshooting Firewalls and Interplay | Production

• Integration of Journal Data into the Database

• Mounting Workspaces as Drives: Lettered versus Letterless

• Using Time Synchronization in an Interplay | Production Environment

• Installing the Lookup Service on a Separate Server

• Connecting Systems Directly to the Lookup Service

Using Antivirus Software in an Interplay | Production Environment

Interplay v2.x supports the Antivirus and Spyware components of Symantec™ Endpoint v12.1 on servers and clients.

Interplay does not support the following components:

• Proactive Threat Protection

• Network Threat Protection

The following Knowledge Base article describes how to install and configure Symantec Endpoint v12.1 in an Interplay environment:

Using Antivirus Software in an Interplay Environment, Support for Symantec Endpoint v12.1

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Troubleshooting Firewalls and Interplay | Production

Firewalls on client machines interfere with Interplay Production’s TCP/IP communications.

Symptoms

• The list of servers does not appear, for example, when you are connecting to a new database.

• Connection establishment to the server fails.

Cause

These problems can be caused by personal firewalls installed on the client machine. A typical example for such a firewall is ZoneAlarm

These applications intercept all outgoing and incoming network traffic and decide whether to let the traffic go through or block it. The effect is that applications like Interplay Production fail to connect to their servers.

Typically when the client looks for available Interplay Engines in the network, no servers can be retrieved. When the client is looking for servers, a UDP broadcast is sent out on port 8321.

Solution

Usually these personal firewalls can be configured to allow all network traffic for specific applications. This should be done for Interplay Production locally or for Internet access depending on which servers Interplay Production should connect to.

For information about ports used by Interplay Production, see

Usage” on page 132

from ZoneLabs™or the Windows 7 firewall.

“Interplay | Production Port

Integration of Journal Data into the Database

The Interplay Engine database consists of a core database store and a single permanent journal file. The journal file holds the current binary data changes that are not yet written through to the core database. The core database and the journal file are both contained in the _Database folder.

Prior to Interplay version 2.1, the Interplay Engine created multiple journal files, and it was

important for administrators to monitor the number of journal files created. This monitoring is not needed for Interplay version 2.1 and higher.

Both core database and journal file are used for engine operations, like ingest, searching, or deletion. The integration of data in the journal file into the core database is happening constantly in a background thread.

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Mounting Workspaces as Drives: Lettered versus Letterless

The journal file can grow in size when the Interplay Engine is extremely busy (for example, during a database schema upgrade), but will eventually shrink back to its default size (8 MB for the CCS database _InternalData, 32 MB for AvidWG and AvidAM). Journal integration is no longer suspended when a backup is performed. Therefore, journal data does not accumulate when a backup is running.

If a Severe Error Occurs

If a severe error occurs during integration of journal data into the core database, the Interplay Engine suspends the integration. Such severe error cases include:

• Failure of integration of journal data into the core database

• Failure to read/write from the journal file

• Failure to do deletes in the streamed property store (this is a central step in the journal integration)

Usually in such cases, the Interplay Engine rejects all further write operations and reports an error code in the server log and to the clients trying to perform write operations. There are cases where the Interplay Engine can continue operating and adding data to the journal file, but this data is not integrated into the core database.

Journal integration relies on disk access to the _Database folder at all times.

There is one point in time when the engine relies on the journal integration to be finished (at all other times it is done in a parallel thread). This one point is when a database is loaded, for example, when a database is brought up, a failover was triggered, or a cluster was taken offline and back online. At this point, when the database is loaded, the journal integration is enforced. Integration needs to go through and finish so that the database can be cleared and go online (be accessible by clients).

Mounting Workspaces as Drives: Lettered versus Letterless

Avid editing applications, Interplay Assist, and Avid Instinct require Avid shared storage client software to function as clients in an Interplay Production workgroup. Explicit mounting of workspaces as drives might or might not be necessary, depending on your particular workflow. In general, there is no harm in mounting the workspaces that you need.

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Mounting Workspaces as Drives: Lettered versus Letterless

The following information applies to mounting workspaces in an Interplay environment:

• Media Indexers that monitor shared storage must use UNC (letterless) drive mapping. See

“Using UNC Drive Mapping on Interplay ISIS” on page 50

• Avid editing applications require login to the Avid ISIS Client Manager to read from a workspace.

If your Windows username and password exactly match the Avid shared storage username and password, login is automatic. If your Windows username and password do not match, you need to log in through the Client Manager.

Drive mappings for read operations are not required except on Mac OS X systems.

Avid editing applications running on Mac OS X systems require drive mapping for any

workspaces that you use for reading or writing.

• In addition to a valid login, Avid editing applications must use drive mapping for any workspaces that you write to.

For Windows systems, you must use lettered drive mapping. If you do not use lettered drive mapping you cannot select a workspace in the Volume menu in the Capture tool, in the Media Creation tool, or in the Import dialog box.

• In addition to a valid login, Avid editing applications, Avid Instinct, and Interplay Assist require the following to use the Send to Playback feature:

- A workspace to which you have write access specified in the Editor Database Settings

view of the Interplay Administrator, in the option “Media Creation Workspace.”

When you send to playback, the application searches the workspaces to which you have write access and writes a temporary file to a Temp folder at the top level of the workspace with the most free storage space.

On Interplay Assist or Avid Instinct, if your workflow includes sending Long GOP (XDCAM HD

or XDCAM EX) media to playback, you need to mount at least one of the workspaces to which you have write access as a lettered drive. If you do not have at least one workspace mounted as lettered drive, you get an error message “Unable to find a shared storage volume for media transfer.”

• To use Interplay Transcode and other Media Services, you must mount at least one workspace for each shared-storage system that you use for reading and writing on the provider system. You can mount the workspace as a UNC drive or a lettered drive.In most cases, you do not need to mount each workspace that you use, but there is no harm in doing so. For Interplay Transcode, if you use lettered drives, you must mount the target workspace.

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Using Time Synchronization in an Interplay | Production Environment

Note the following:

- Starting with version 2.6, the Interplay Transcode service and the STP Encode service

require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.

For more information on mounting workspaces as drives, see the Avid ISIS Client Manager Help.

Using Time Synchronization in an Interplay | Production Environment

The following two time sync methods are commonly used in Interplay Production environments:

• Network Time Protocol (NTP): For detailed information on this method, search for A Guide to Time Synchronisation for Avid Interplay Systems on the Avid Knowledge Base. This document provides a guide for synchronizing many Avid products.

• Interplay Time Synchronization provided with the Avid Service Framework. This method is described in the following section.

Using the Avid Service Framework Time Sync Feature

Slave Time Sync services are only useful to set the local PC clock. If you aren’t using your slave

Time Sync to set the local PC clock, you can disable the Time Sync service on that computer.

The Avid Time Synchronization Service enables time synchronization between different machines in a workgroup. The Time Synchronization Service can operate in either Master mode or Slave mode. In Master mode, the service retrieves a reference time from a configured time source and redistributes it to the Slave services within the workgroup. The time source can be the local PC clock, an NTP server, or an Adrienne timecode card installed in the server. If multiple Time Synchronization Services are configured as Master, they coordinate among themselves and identify one Primary service to distribute the time notifications (the others are in Backup mode and silent until a Primary fails, at which time one of the Backups takes over). In Slave mode, the Time Synchronization Service listens for time notifications from the workgroup and (optionally) sets the local PC clock to match.

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Using Time Synchronization in an Interplay | Production Environment

The following are the three typical ways of implementing Time Synchronization in an Interplay environment:

• In Interplay environments that use Interplay Capture, a Capture system is usually designated as the Time Sync master. The Capture system can have an Adrienne card. Install the Service Framework Time Synchronization service on the Capture system and configure it as a Time Sync master.

• If you don’t use an Interplay Capture system, do one of the following:

- Designate another system with an Adrienne card as the Time Sync master. Install the

Service Framework Time Synchronization service on this system and configure it as a Time Sync master.

- Use an NTP server for Time Sync reference. Install the Service Framework Time

Synchronization service on a system on the network that does not need to be shut down frequently and configure the service as a master. When you configure the master, point to the NTP service for time sync.

- Designate any system that rarely has to be shut down as the Time Sync master and set

the Time sync reference to the internal PC clock on that system.

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. If a Time Synchronization Slave service is configured to set the local PC clock and it detects that some other mechanism (such as Windows 32 Time Services) changes the local clock, the Time Sync Slave service disables itself to avoid the local clock from jumping back and forth. The Time Sync slave also posts a Warning in the Health Monitor.

When you install the Time Synchronization service on a system it runs as a Time Sync slave by default. For information on how to configure a Time Sync master, see “Configuring the Time

Sync Master” on page 94

Time Sync and Log Files

All “Framework enabled” services that produce log files listen to the timestamps sent out by a Time Sync Master. They do this to produce a “Sync Time” field in the log files. So, even if the local PC clocks on all the computers do not match, the “Sync Time” field in the log files is always in sync across all the log files on all the machines.

Configuring the Time Sync Master

To configure the Time Sync Master:

1. Install the following Service Framework components on the system that will be used as the master:

- Core Components

- Configuration Utility

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Using Time Synchronization in an Interplay | Production Environment

- Diagnostic Log Viewer

- Health Viewer

- Machine Monitor

- Time Synchronization

2. On any system that has the Interplay Configuration Utility installed, click the Start button and select All Programs > Avid > Service Framework > Avid Interplay Service Configuration.

The Interplay Service Configuration window opens.

3. Select the system that will be the Time Sync master and click Avid Time Synchronization.

The Time Synchronization Settings window opens.

4. Select options as described in the following table.

Time Synchronization Settings

Options Description

Time Stamp Interval (in seconds)

Determines how often the master sends out time stamp information. The default is 10 seconds.

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Time Synchronization Settings

Options Description

Installing the Lookup Service on a Separate Server

Get Time Sync reference from the local PC clock

Get Time Sync Reference from an NTP server

Get Time Sync reference from an internal Time Code Reader

Select if you are simply using the local PC clock of one system on your network for time sync reference.

Select when you are pointing to an NTP server on your network for time sync reference.

The NTP server does not need Service Framework software installed

on it.

Select when the Time Sync master system has an Adrienne timecode card.

Interplay Capture systems can have an Adrienne card.

Installing the Lookup Service on a Separate Server

If you have more than 10 clients in your Avid Service Framework environment (including Avid editing applications, Avid Instinct, and Avid Assist), Avid strongly recommends that you put the Service Framework Lookup Service on a separate server such as a General Purpose Server. For redundancy, you may decide to set up two separate servers running the Lookup Service. The following section describes how to install the Lookup Service on a separate server.

To install the Lookup Service on a separate server:

1. Select the following from the Interplay Server Installer Main Menu:

Individual Optional Installers

2. Double-click Avid Service Framework Custom.

3. Follow the onscreen instructions and watch for the following items:

a. Enter your Workgroup name in the Workgroup Name window.

b. In the Options window, select “Typical Avid Interplay Server Install”.

Configuring Lookup Servers

After you complete the installation, use the Avid Interplay Service Configuration tool to check that the Lookup Service is not running on other Interplay Servers, particularly on Media Indexer servers.You can use the Avid Service Framework Workgroup Properties tool to disable the service on other servers.

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Installing the Lookup Service on a Separate Server

For best results, connect each system running the Service Framework to the Lookup Service manually via the Workgroup Properties tool. This technique is called Unicast Discovery and is described in “Connecting Systems Directly to the Lookup Service” on page 98 Discovery ensures a direct connection to the Lookup Service.

Technically there is no need for Unicast Discovery on a local subnet that contains a Lookup Service. Unicast Discovery ensures connection to the Lookup Service but takes extra time to configure on a large workgroup since you have to make the connection manually on each system.

The Avid Service Framework installer has an optional service named Multicast Repeater that

can be used to communicate across subnets. Multicast Repeater is no longer recommended because it relies on a single point of communication across the subnets.

When working with multiple subnets, use Unicast Discovery on the remote subnets. Unicast Discovery allows for fast registration and discovery operations for systems on remote subnets.

If you use more than one Lookup Services, use Unicast Discovery to connect to both Lookup

Services on each machine.

Interplay System Configuration Service

Use the Interplay Service Configuration tool to check for occurrences of the System Configuration Service on any of your Interplay servers. This service should only run on the systems that contain the Lookup Service. Use the Workgroup Properties tool to disable the service on any other servers.

. Unicast

The System Configuration service is different from the Service Configuration tool. The Service

Configuration service runs the Interplay Service Configuration tool and can be installed on any system running the Service Framework.

Configuring Lookup Servers on Avid ISIS

Avid recommends that you single connect the LUS using the following guidelines:

• Single connect a LUS to each VLAN. In this case, use Unicast Discovery as follows:

- On each LUS system, open the Workgroup Properties tool, click the Lookup tab, and

enter the fully qualified domain name of the other LUS system.

- On each client, open the Workgroup Properties tool and specify the fully qualified

domain name of both LUS systems.

• The Interplay router needs to have a route configured between the two VLANs.

Do not dual connect a LUS. To achieve redundancy, it is better to single connect a separate LUS

to each VLAN.

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Connecting Systems Directly to the Lookup Service

There is no load balancing between Lookup Services. If you have two LUS systems they operate

independently of each other. All Framework services register with both services. To ensure connectivity between subnets, use Unicast Discovery to connect all of your clients to both LUS.

Connecting Systems Directly to the Lookup Service

For systems on remote subnets, Avid recommends that you connect directly to the Lookup service using a technique known as Unicast Discovery.

The main drawback to using the Unicast Discovery connection method is that if there are multiple systems running the lookup service, you should connect to each one. This can take a lot of configuration time in a large installation. If you don’t connect to all of the Lookup service systems, if the one you are connected to goes down you lose your connection to the Service Framework.

To directly connect a system to a Lookup service:

1. Determine the fully qualified domain name of the system running the Lookup service. For example, the following defines the domain name of the server named DocWG:

docwg.global.avidww.com

2. On the system on the remote subnet, click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties.

3. Click the Lookup tab.

4. Select the Workgroup that you want to connect to and click Add in the Lookup services window.

If the name of the workgroup that you need does not appear in the Workgroup area, click the Add

button and add the entry. Remember that the name is case sensitive.

5. In the Lookup services area, type in the fully qualified domain name of the system running the Lookup service.

6. Leave the port value at the default 4160.

7. Click Expected and click OK.

8. The domain name appears in the Lookup services area, as shown in the following example.

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Connecting Systems Directly to the Lookup Service

In this example, the name of the workgroup is the same as the name of the machine running the

Lookup service.

9. Click Apply and click OK.

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7 Workgroups with Multiple ISIS Systems

The following topics describe support for multiple ISIS systems in a single workgroup:

Understanding Multiple ISIS Workgroups

•

• Check List for Adding Multiple ISIS Systems to a Workgroup

• Requirements for Multiple ISIS Workgroups

• Adding Remote ISIS Systems to ISIS Client Software

• Adding Remote ISIS Systems in the Interplay Administrator

• Configuring Media Indexer for Additional ISIS Systems

• Mounting ISIS Workspaces as UNC Paths

• Working with Media Services and Interplay Transfer in a Multiple ISIS Workgroup

Understanding Multiple ISIS Workgroups

Interplay v2.6 introduced support for up to three ISIS shared-storage systems managed by a single Interplay Engine and configured in a single workgroup. Using multiple ISIS systems allows you to expand available storage for your Interplay Production workgroup.

Previous versions of Interplay limited a workgroup to one shared-storage system. Interplay v2.6 and later allows you to integrate one or two additional ISIS shared-storage systems, for a total of three.

Interplay Move v2.6 and later can be used for high-speed transport of media between multiple ISIS systems. For more information, see

in a Multiple ISIS Workgroup” on page 111

A 10-Gb switch and 10-GB connections are recommended as high-bandwidth links between the ISIS systems. For more information, see

page 105

and the following configuration example.

“Working with Media Services and Interplay Transfer

“Requirements for Multiple ISIS Workgroups” on

Pinnacle Systems Interplay - 3.2 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Interplay Documentation

Viewing Help on the Interplay Production Portal

Avid Training Services

1 Installation Overview

Using the Interplay | Production Installers

Copying the Interplay Installers to a Server

Creating a Recovery Image for the AS3000

Upgrading Your System

Updating Intel Drivers on Cluster Systems

Installation Check Lists

Overall Interplay Installation Check List

Media Indexer Installation Check List

Set Up and Configure an Avid Shared Storage System

Workspace Names

Network Considerations

User Names and Passwords Required For Avid Shared Storage and Product Servers

Time Synchronization

Creating the Server Execution User Account

Accounts for Accessing Workspaces

Accounts for Using Deletion

Accounts for Using Interplay Transfer

Service Framework Administrator Password

Accounts for Avid Editing Applications, Assist, and Instinct

Required Application Keys

2 Installing Software on Interplay Servers

Selecting the 32-Bit or 64-Bit Version of Avid Service Framework

Starting the Interplay Server Installer

Installing Software on the Interplay Engine Server

Installing the Interplay | Engine Software

Installing Interplay | Access

Installing Software on the Interplay Transfer Server

Installing Software on the Production Services and Production Services Provider Servers

Installing the Production Services Engine

Installing the Local Workflow Components

Installing Multiple Transcode Providers on the Same Server

Installing Avid Service Framework for Local Workflow Components

Installing the WAN Workflow Components

Installing Avid Service Framework for WAN Workflow Components

Installing the Media | Index Components

Installing Avid Service Framework for Media | Index Components

Installing Software on an Interplay | Media Indexer Server

Different Types of Media Indexers

Before Installing Media Indexer Software

Using UNC Drive Mapping on Interplay ISIS

Upgrading Media Indexer

Installing the Media Indexer Software

Configuring Media Indexer Servers and Clients

Configuring Media Indexer Servers

Adding an Additional Media Indexer to the HAG

Identifying the Media Indexer in the Interplay Administrator Tool

Configuring the Local Media Indexer on an Avid Editing System

Using the Avid Service Framework on a Mac OS X System

Installing Software for Interplay Web Services

Restarting the Media Indexer Service on a Mac OS X System

Installing the MediaCentral Distribution Service

3 Installing Software on Interplay Clients

Starting the Interplay Client Installer

Installing Software on Interplay | Assist or Avid Instinct Systems

Installing Interplay | Access

Installing Interplay Access on Windows

Installing Interplay Access on a MacOS X System

Installing Media Composer | Cloud Components

Installing Software on Avid Editing Systems (Windows)

Configuring an Avid Editing System in the Service Framework

Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage

Configuring the Local Media Indexer to Index Local Drives

Installing Software on Avid Editing Systems (Macintosh)

Installing Media Indexer on a MacOS X System

Installing Interplay Transfer Client on a Mac OS X System

Uninstalling Media Indexer from a Mac OS X System

Stopping and Starting Media Indexer on a MacOS X System

Removing Interplay Components from a Mac OS X System