Pinnacle Systems Interplay - 2.0 Installation Manual

Avid® Interplay

Software Installation and Configuration Guide

Interplay v2.0

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,061,758; 6,069,668; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; 7,403,561; 7,433,519; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031; 0635188; 0674414; 0694243; 0705517; 0752174; 0895623; 1068617; 1111910; 1629675. Other patents are pending.

This document is protected under copyright law. An authorized licensee of Avid Interplay may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid Interplay. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

Manufactured under license from the Georgia Tech Research Corporation, U.S.A. Patent Pending.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte, AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid, Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom, C|24, CaptureManager, ChromaCurve, ChromaWheel, Command|24, Conectiv, CountDown, DAE, Dazzle, Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox, EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko, G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, inTONE, Intraframe, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack, MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interFX, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle, Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rS9, rS18, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD, SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE, VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Footage

Arri — Courtesy of Arri/Fauer — John Fauer, Inc. Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved. Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. It’s Shuttletime — Courtesy of BCP & Canadian Airlines. Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer. "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions.

Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

News material provided by WFTV Television Inc.

GOT FOOTAGE?

Editors — Filmmakers — Special Effects Artists — Game Developers — Animators — Educators — Broadcasters — Content creators of every genre — Just finished an incredible project and want to share it with the world?

Send us your reels and we may use your footage in our show reel or demo!*

For a copy of our release and Avid’s mailing address, go to www.avid.com/footage.

*Note: Avid cannot guarantee the use of materials submitted.

Avid Interplay Software Installation and Configuration Guide • 0130-07635-03 Rev A • September 2009 • Created 9/7/09 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing Documentation on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Interplay Installer DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Updating Intel Drivers on Cluster Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Check Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overall Interplay Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Media Indexer Installation Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Check List for Installing Components for Interplay Streaming . . . . . . . . . . . . . . 25

Set Up and Configure Your Avid Unity System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Workspace Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Avid Unity MediaNetwork Setup and Configuration Documentation . . . . . . . . . 27

Avid Unity ISIS Setup and Configuration Documentation . . . . . . . . . . . . . . . . . 27

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

User Names and Passwords Required For Avid Unity and Product Servers . . . . . . 30

Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accounts for Copy Provider and Interplay Stream Server . . . . . . . . . . . . . . . . . 32

Accounts for Accessing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Manually Setting a Target Workspace For Voice-Over Assets . . . . . . . . . . . . . 33

Accounts for Using Deletion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accounts for Using AirSpeed Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accounts for Using Interplay Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Service Framework Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accounts for Avid Editing Applications, Assist, and Instinct . . . . . . . . . . . . . . . 35

Required Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Software Installed on Avid Interplay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Service Framework Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Software Installed on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Software Installed on Interplay Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Software Installed on Interplay Media Services Servers . . . . . . . . . . . . . . . . . . 42

Software Installed on Media Indexer Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Different Types of Media Indexers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replacing 32-Bit Media Indexers with 64-Bit Media Indexers . . . . . . . . . . . . . . 45

Shutting Down a Media Indexer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . 47

Starting the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . 48

Installing the Avid Interplay Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing Avid Interplay Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Installing Avid Interplay Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing Software on the Media Services and Media Services Provider Servers. . 62

Installing the Media Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing the Local Workflow Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing the WAN Workflow Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Installing Software on an Interplay Stream Server. . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing Software on an Avid Interplay Media Indexer Server . . . . . . . . . . . . . . . . 66

Before Installing Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Using UNC Drive Mapping on Interplay ISIS. . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing the Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Turning Off Service Framework Services to Conserve System Memory . . . . . 67

Configuring a Media Indexer to Monitor Shared Storage . . . . . . . . . . . . . . . . . 67

Tips for Adding a Shared Storage Workspace . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing Software on the CaptureManager Server . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing and Configuring Avid Interplay Low Res Encoder Software . . . . . . . . . . . 74

Chapter 3 Installing Software on Interplay Clients. . . . . . . . . . . . . . . . . . . . . . . . . . 75

Installing Software on Interplay Assist or Avid Instinct Systems. . . . . . . . . . . . . . . . 76

Running Interplay Assist and Editing Applications on Same System. . . . . . . . . 76

Installing Software on an Interplay Access System . . . . . . . . . . . . . . . . . . . . . . . . . 77

Macintosh Installer for Interplay Access Client. . . . . . . . . . . . . . . . . . . . . . . . . . 77

Installing Software on Avid Editing Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Moving Editors Between Interplay Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Service Framework Workstation Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Configuring an Avid Editing System in the Service Framework . . . . . . . . . . . . . 80

Connecting the Media Indexer on an Avid Editing System to the

Media Indexer Monitoring Shared Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using the Processes Tab to Configure Media Indexers. . . . . . . . . . . . . . . . . . . 85

Configuring the Local Media Indexer to Index Local Drives. . . . . . . . . . . . . . . . 86

Panasonic DVCPRO P2 and Ikegami NLTEK Media . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing Software on a CaptureManager Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing Software on a Pro Tools Interplay Client . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Video Satellite Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Establishing the First Connection Between Pro Tools|HD and Interplay . . . . . . 93

Chapter 4 Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . 96

Verifying that the Service Framework Services Are Running. . . . . . . . . . . . . . 100

Disabling Framework Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Installing Avid Interplay Access or Avid Interplay Media Services and

Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Installing Interplay Media Services Client Updater for Interplay Access . . . . . . . . . 102

Browsing the Interplay Installer DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 5 Installing and Configuring an Archive Engine . . . . . . . . . . . . . . . . . . . 105

Installing the Archive Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Installing the Interplay Access Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Installing the FlashNet Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Installing the Interplay Archive Provider Software. . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setting Up a Failover System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Updating the Archive Engine Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Chapter 6 Additional Configuration Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using Antivirus Software in an Interplay Environment . . . . . . . . . . . . . . . . . . . . . . 110

Monitoring the Integration of Journal Files into the Database . . . . . . . . . . . . . . . . 111

Mounting Drives: Lettered versus Letterless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Time Synchronization in an Avid Interplay Environment . . . . . . . . . . . . . . . 114

Configuring the Time Sync Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Setting the Automatic Restart Feature in the Avid Service Framework . . . . . . . . . 117

Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . 119

Configuring Lookup Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Configuring Lookup Servers on Avid Unity ISIS . . . . . . . . . . . . . . . . . . . . 121

Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . 121

Configuring a Multicast Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Understanding Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Example of Configuring Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . 124

Determining If You Need to Configure a Multicast Repeater. . . . . . . . . . . . . . 124

Checking Whether the System is Recognized by the Service Framework 124

Determining if a System is on a Different Subnet. . . . . . . . . . . . . . . . . . . 125

Configuring a Multicast Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Configuring Avid AirSpeed Multi Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Configuring Avid AirSpeed in Avid Interplay Adapter. . . . . . . . . . . . . . . . . . . . . . . 132

Interplay Adapter and AirSpeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Configuring Interplay Adapter, CaptureManager, and AirSpeed. . . . . . . . . . . 134

Updating Software on an AirSpeed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Appendix A SR2400 and SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

SR2400 and SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

SR2400 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

SR2500 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Appendix B Configuring the Copy Provider Server. . . . . . . . . . . . . . . . . . . . . . . . . . 147

Copy Provider Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Chelsio Adapter Board Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Chelsio Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

ISIS Connections and Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . 151

Client Manager Preference Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Configure Chelsio as the Default Network Connection on the Copy Provider . . . . 154

Creating Copy Provider User Accounts for ISIS and Interplay . . . . . . . . . . . . . . . . 156

Appendix C Installing and Configuring the Interplay Stream Server. . . . . . . . . . . . 159

Stream Server Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Installing and Configuring the Stream Server Software . . . . . . . . . . . . . . . . . . . . . 161

Installing the Workflow Engine and Supported Software . . . . . . . . . . . . . . . . . . . . 166

Uninstalling the Stream Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Removing a Stream Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Moving and Renaming a Stream Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Installing and Configuring Additional Stream Servers. . . . . . . . . . . . . . . . . . . . . . . 169

Appendix D Interplay Maintenance Recommendations . . . . . . . . . . . . . . . . . . . . . . 171

Interplay Daily Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Interplay Weekly Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Interplay Monthly Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Avid Unity ISIS Recommended Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Avid Unity ISIS Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Avid Unity ISIS Weekly Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Avid Unity ISIS Monthly Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Available Avid Unity ISIS Administration Utilities . . . . . . . . . . . . . . . . . . . . . . . 179

Client Manager Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Status Indicators and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Complete Server Room Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Appendix E Avid Interplay Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Using This Guide

Congratulations on your purchase of Avid® Interplay®, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Avid Interplay Installer DVD.

This guide is intended for all Avid Interplay administrators who are responsible for installing, configuring and maintaining an Avid Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

Date Revised Changes Made

09/07/09 Updated for Interplay v2.0.

Interplay Engine or Avid Interplay Archive

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published:

mouse action. For example, Command+Option+C or Ctrl+drag.

Viewing Documentation on the Interplay Portal

- If the latest information for your Avid product is provided as printed release notes, they ship with your application and are also available online.

If the latest information for your Avid product is provided as a ReadMe file, it is supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit

the Knowledge Base at

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

www.avid.com/readme.

Viewing Documentation on the Interplay Portal

You can quickly access PDF versions of the Interplay user guides from any system in the Interplay environment.

To open the Interplay Portal web page:

1. Type the following line in your web browser:

http://Interplay_Engine_name

For Interplay_Engine_name substitute the name of the computer running the Interplay Engine software. For example, the following line opens the portal web page on a system named docwg:

http://docwg

2. Click the “Avid Interplay Documentation” link to access the User Information

page.

Center The Interplay online Help is also available on the portal. You can also open the

Interplay Help from within Interplay Access or the Interplay Administration tool.

Interplay Documentation

The following documents describe how to use Avid Interplay:

• Avid Interplay Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Avid Interplay Archive Engine.

• Avid Interplay Software Installation and Configuration Guide — describes how to use the Avid Interplay Installer DVD to install and configure software on the various systems that make up a Interplay environment.

• Avid Interplay Engine Failover Guide — describes how to set up a cluster configuration for the Avid Interplay Engine and the Avid Interplay Archive engine.

• Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide — describes how to administer your Avid Interplay Engine or Avid Interplay Archive Engine and Avid Interplay database.

• Avid Interplay Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Avid Interplay database.

• Avid Interplay Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

• Avid CaptureManager User’s Guide — describes how to use CaptureManager™ in a newsroom environment to coordinate video feeds, schedule feed captures at both high and low resolutions, and record late breaking events instantly.

• Avid CaptureManager Installation and Configuration Guide — describes how to set up and configure CaptureManager.

• Avid Low Res Encode Setup and Configuration — describes how to set up and configure an Avid Low Res Encode system. Includes information on updating the bootset, root disk image, and configuring a Low Res Encode system to work with CaptureManager.

• Avid Interplay Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Interplay Media Services Setup and User’s Guide — Avid Interplay Media Services lets you control and automate Transcode, Archive, and ProEncode services.

• Avid iNEWS Instinct User’s Guide — describes how to use the Avid iNEWS Instinct application to write iNEWS stories and put together simple audio and video sequences.

All documents are available in PDF form on the Avid Interplay Online Library DVD and also on the Avid Knowledge Base at www.avid.com/onlinesupport.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit

For information on courses/schedules, training centers, certifications, courseware, and books, please visit (800-949-2843).

http://learn.avid.com.

www.avid.com/training or call Avid Sales at 800-949-AVID

Avid Training Services

1 Installation Overview

This document describes how to use the Avid Interplay Installer DVD to install the various Interplay components. This includes the order in which to install items and any special considerations when you are combining services and applications on the same system.

See the installation check list for a list of the various steps required to install the Interplay products.

This chapter describes the following topics:

• Using the Interplay Installer DVD

• Upgrading Your System

• Installation Check Lists

• Set Up and Configure Your Avid Unity System

• Network Considerations

• User Names and Passwords Required For Avid Unity and Product Servers

• Required Application Keys

• Software Installed on Avid Interplay Systems

Using the Interplay Installer DVD

You use the Interplay Installer DVD to install Interplay software components on the various servers and clients. This document describes how to use the Interplay Installer DVD and also points to appropriate documents for additional configuration information.

For Avid editing applications such as Media Composer, use the individual installer DVDs for the various Avid editing applications and then use the Interplay Installer DVD to install the software required to make the Avid editing application a client of the Interplay environment.

The application software for Avid Interplay Assist and Avid Instinct® is on the Avid

Interplay Installer DVD.

1 Installation Overview

Additional Installers on the Interplay Installer DVD

The following installers are also on the DVD although not accessible through the Installer user interface. You can also browse the DVD and select individual installers.

• Avid Low Res Encode software: see “Installing and Configuring Avid Interplay Low

Res Encoder Software” on page 74.

• Avid Service Framework Workstation Service. See “Service Framework Workstation

Service” on page 79.

• The installer for Mac® OS® X is located on the Avid Interplay Installer DVD in the following folder:

Installers\JXDK\Mac_Installer For more information, see “Macintosh Installer for Interplay Access Client” on page 77.

Upgrading Your System

Before you begin, see the Avid Interplay ReadMe for specific instructions on upgrading for a particular release.

The following items apply to upgrading the components on your Interplay system:

• Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Avid Interplay Engine and Avid Archive Engine Administration Guide.

• Use the Interplay Installer DVD software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall unless specifically instructed to do so in the Interplay Readme.

• Do not uninstall the Avid Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.

The Intel drivers on cluster systems do not require updating for this release. Doing so could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.

Installation Check Lists

This section contains the following checklists:

• Overall Interplay Installation Checklist

• Media Indexer Installation Checklist

• Check List for Installing Components for Interplay Streaming

Overall Interplay Installation Checklist

The following checklist provides an overall view of an Interplay installation.

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Determine your Media Indexer server configuration. See the Avid Interplay Best Practices guide

and “Software Installed on Media Indexer

Servers” on page 43.

Determine where the Avid Lookup Service will run. The Lookup service is part of the Service Framework.

If you use AirSpeed® systems to capture media, determine where you will install the Interplay Adapter.

If you are using Media Services providers such asInterplay Transcode or an Interplay Archive Engine, determine where your Interplay Media Services server will reside and where your Transcode, ProEncode™, and Archive providers will reside

One Transcode and one ProEncode provider can reside on the same system as the Interplay Media Services but an Archive Provider might require its own server.

Check that your Network environment.See “Network Considerations” on page 27.

See “Service Framework Components” on

page 36. Also see “Software Installed on Avid Interplay Systems” on page 36, “Installing the Lookup Service on a Separate Server” on page 119, and “Connecting Systems Directly to the Lookup Service” on page 121.

See “Interplay Adapter and AirSpeed” on page

133.

See Avid Media Services Setup and User’s Guide.

1 Installation Overview

Check List for Installing Interplay Components

Task Section Reference



Set up the Intel servers that will be used in your Interplay environment.

If you will be setting up a cluster (fail over) configuration of the Avid Interplay Engine or Avid Interplay Archive Engine, set up the cluster system,

Set up and configure your Avid Unity™ MediaNetwork or Avid Unity ISIS™ system.

Create a Server Execution User account for the Interplay Engine.

On the Interplay Engine server, use the Interplay Installer DVD to install the Interplay Engine and related software.

Make sure that you obtain and load the

Interplay Engine license key promptly. The license key must match the dongle for the Interplay Engine server. For more information, see the Avid Interplay Engine and Avid Archive Engine Administration Guide.

See the following:

• “SR2400 and SR2500 Slot Locations” on

page 139

• “Configuring the Copy Provider Server” on

page 147

• “Installing and Configuring the Interplay

Stream Server” on page 159

• “Avid Interplay Port Usage” on page 183

See the Avid Interplay Engine Failover Guide.

See “Set Up and Configure Your Avid Unity

System” on page 26, “User Names and Passwords Required For Avid Unity and Product Servers” on page 30 and “Avid Unity ISIS Recommended Maintenance” on page

176.

See “Creating the Server Execution User

Account” on page 30.

See “Installing Software on the Interplay

Engine Server” on page 48.



Install and configure your Media Indexers that will monitor shared storage.

At this point you can install and configure the following applications in any order:

Review the software components that should be installed on each Interplay client.

See “Media Indexer Installation Checklist” on

page 24.

See “Software Installed on Interplay Clients”

on page 39.

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists

• Install the Interplay software components for the

Avid editing applications.

See “Installing Software on Avid Editing

Systems” on page 78. See “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 81.

• Install the Interplay software components and

application software for Avid Instinct

and Av id

See “Installing Software on an Interplay

Access System” on page 77.

Interplay Assist.

• Install and configure Interplay Transfer.See “Installing Software on the Interplay

Transfer Server” on page 61.

• If your site is using the Media Services Copy

provider, install and configure the Copy Provider

See “Configuring the Copy Provider Server”

on page 147,.

server

• If your site is using the Interplay Stream server,

install and configure the Stream Server and

related software.

See “Installing and Configuring the Interplay

Stream Server” on page 159 and “Check List for Installing Components for Interplay Streaming” on page 25.

• Install and configure Avid Interplay Media Services.

See “Installing Software on the Media Services

and Media Services Provider Servers” on page

62.

• Install and configure CaptureManager Also set up and configure any Avid Low Res

Encode systems.

See “Installing Software on the

CaptureManager Server” on page 73. See the

Avid CaptureManager Installation and Configuration Guide. See “Installing and

™

Configuring Avid Interplay Low Res Encoder Software” on page 74.



• Install and configure Archive Engine. This is similar to installing and configuring an Interplay Engine as described earlier in this section.

Review the ISIS and Interplay maintenance procedures.

Create Interplay users and folder structures to match your project workflow and define a delete strategy.

See “Installing and Configuring an Archive

Engine” on page 105.

See “Interplay Maintenance

Recommendations” on page 171.

See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay Best Practices Guide.

1 Installation Overview

Media Indexer Installation Checklist

The following checklist provides the main installation and configurations steps for Media Indexers in an Interplay Environment.

Check List for Installing Interplay Components

Task Section Reference



Determine your Media Indexer server configuration. Then perform the following procedures on the Media Indexers that will monitor shared storage.

If you are upgrading 32-bit Media Indexers to 64-bit versions, see the upgrade procedure in the Avid Interplay Best Practices Guide.

Use the Interplay Installer DVD to install the appropriate Service Framework software. Do not install all components on a Media Indexer server.

When you install the Service Framework

software, you must name your workgroup. The name is case sensitive and should not contain spaces. You can either choose a useful name or use the default, AvidWorkgroup. The only time you are required to supply a unique name is when you have more than one Interplay workgroup on the same network. For example, this could happen at a large customer site.

Verify that the Service Framework is running. See “Verifying that the Service Framework

Install the Media Indexer software. See “Installing Software on an Avid Interplay

See “Configuring Avid Interplay Media Indexers” in the Avid Interplay Best Practices Guide.

See “Replacing 32-bit Media Indexers in the HAG with 64-bit Media Indexers” in the Avid Interplay Best Practices Guide.

See “Software Installed on Media Indexer

Servers” on page 43.

Services Are Running” on page 100.

Media Indexer Server” on page 66.



Before you configure the Media Indexer software, make sure there is an Avid MediaFiles directory on each workspace that the Media Indexer will monitor. You can use an Avid editing system to capture or import media to the workspace. You can also create the directory manually but, if you do, carefully check the spelling and case of the text in the folder name.

Check List for Installing Interplay Components

Task Section Reference

Installation Check Lists



Configure the Media Indexer in the High Availability Group to monitor your shared storage. You must use UNC paths to identify the shared storage folders.

Set the Automatic Restart feature in the Avid Service Framework to ensure that Media Indexer will automatically restart.

See “Configuring a Media Indexer to Monitor

Shared Storage” on page 67.

If you are configuring Media Indexer delegates or 64-bit Media Indexers, see the Interplay Best Practices Guide.

See “Setting the Automatic Restart Feature in

the Avid Service Framework” on page 117.

Check List for Installing Components for Interplay Streaming

For streaming play in Interplay Access v2.0, the following table provides a check list of steps for installing and configuring the various Interplay components. The check list provides references on where to find more information about each step.

Check List for Installing Components for Interplay Streaming

Task Section Reference



Install the Interplay Engine. See “Installing Software on the Interplay

Engine Server” on page 48.

Install Interplay Access on one or more clients.

You do not need to install Interplay Framework

with Interplay Access.

Use the Access installer from the editing clients install page or from “Installing

Software on an Interplay Access System” on page 77.



Install the Avid Unity client software on the Interplay Stream servcr.

Install Interplay Framework where needed. Use the Service Framework installer from one

Install the Interplay Stream Server software. You need to install Interplay Access and Interplay Framework on the system you use as the stream server. Interplay Framework is required for the Interplay Auto-Publish Service and Workflow Engine, which you install on the same system as the Interplay Stream Server.

See “Set Up and Configure Your Avid Unity

System” on page 26.

of the client installer pages. For example, from this page “Installing Software on Avid Editing

Systems” on page 78

See “Installing and Configuring the Interplay

Stream Server” on page 159.

1 Installation Overview

Check List for Installing Components for Interplay Streaming

Task Section Reference



Install the Interplay Media Services Engine software and the Transcode service.

Install the Interplay Stream Publish service. See “Installing the WAN Workflow

Install the Interplay Workflow Engine and Auto-Publish service on the system where you installed the streaming server.

Install the Interplay Delivery service and the Interplay Delivery Receiver service.

See “Installing Software on the Media Services

and Media Services Provider Servers” on page

62.

Components” on page 64. Then see

“Understanding the Interplay Stream Publish Service” in the Media Services Setup and User’s Guide.

See “Installing the Workflow Engine and

Supported Software” on page 166. Then see

“Automatically Publishing QuickTime Reference Movies” in the Media Services Setup and User’s Guide.

See “Installing the WAN Workflow

Components” on page 64. Then see “Using the

Avid Interplay Delivery Service” in the Avid

interplay Media Services Setup and User’s Guide

Set Up and Configure Your Avid Unity System

Before you install Interplay software, install and configure your Avid Unity system for shared storage. See the Interplay ReadMe for the supported versions of Avid Unity ISIS and Avid Unity MediaNetwork.

Depending on whether you have Avid Unity MediaNetwork or Avid Unity ISIS, install the Connection Manager (MediaNetwork) or Client Manager (ISIS) on the client systems.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:

• Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.

• Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.

Network Considerations

Avid Unity MediaNetwork Setup and Configuration Documentation

The main setup guide for Avid Unity MediaNetwork is the Avid Unity MediaNetwork File Manager Setup Guide. Depending on your configuration you might also need one of the

following manuals.

For Avid Unity MediaNetwork v4.x:

• Avid Unity MediaNetwork PortServer Setup Guide

• Avid Unity MediaNetwork LANServer EX Setup Guide

For Avid Unity MediaNetwork v5.x:

• Avid Unity Media Engine and Avid MEDIArray XT v5.0 ReadMe

• Avid Unity MediaNetwork Administration Guide

• Avid Unity MediaNetwork Client Guide

• Avid Unity Media Engine and Avid MEDIArray XT Setup Guide

• Avid Unity Media Engine and Avid MEDIArray XT Site Preparation Guide

• Avid Unity MediaNetwork Performance Guide

Avid Unity ISIS Setup and Configuration Documentation

See the following ISIS documentation:

• Avid Unity ISIS System Setup Guide

• Avid Unity ISIS Administration Guide

• Avid Unity ISIS ReadMe

The Avid Unity ISIS System Setup Guide contains a section on upgrading ISIS software. For

additional information, see

“Updating Intel Drivers on Cluster Systems” on page 20.

Network Considerations

This section contains topics related to setting up your Interplay network environment.

Computer Names

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Base See also,

“Workspace Names” on page 26.

Support Knowledge

1 Installation Overview

Verify Entries on the DNS Server

Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.

Make sure that you correct any errors in DNS entries for name to IP resolution.

Configure The DNS Server to Support Reverse Lookup

If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.

Make sure the DNS server is configured to support Reverse Lookups.

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.

Configuring an Avid Unity ISIS System

On an Avid Unity ISIS system, if your network extends outside of ISIS Zone 1, you must

configure a router to communicate between the two VLAN

systems.

Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Avid Interplay environment. You have the following choices for allowing Interplay clients to communicate across subnets:

• Use Unicast Discovery. See “Connecting Systems Directly to the Lookup Service” on

page 121.

• Install and configure the Multicast Repeater software on each subnet. See “Configuring

a Multicast Repeater” on page 123.

Diagnosing Service Framework Problems

Use the System Check tab of the Avid Workgroup Properties tool to detect and diagnose problems in your Interplay environment.

Time Synchronization

If you already have a system in place to maintain Time Sync on your network, you can continue to use that system, or you can use the Service Framework Time Synchronization service to perform the same task.

Network Considerations

The Avid Time Synchronization Service enables time synchronization between different machines in a workgroup. The Time Synchronization Service can operate in either Master mode or Slave mode. In Master mode, the service retrieves a reference time from a configured time source and redistributes it to the Slave services within the workgroup. The time source can be the local PC clock, an NTP server, or an Adrienne™ timecode card installed in a server, such as the CaptureManager server. In Slave mode, the Time Synchronization Service listens for time notifications from the workgroup and (optionally) sets the local PC clock to match.

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. If a Time Synchronization Slave service is configured to set the local

PC clock and it detects that some other mechanism (such as Windows

32 Time Services) changes the local clock, then the Time Sync Slave service disables itself to avoid the local clock from jumping back and forth. The Time Sync slave also posts a Warning in the Health Monitor.

For more information on Time Sync, see “Using Time Synchronization in an Avid Interplay

Environment” on page 114 and the Service Framework ReadMe at the top level of the

Interplay Installer DVD or on the Knowledge Base.

1 Installation Overview

Using AirSpeed and Low Res Encode

When using Avid AirSpeed and Avid Low Res Encode to perform a dual ingest, it is important that you lock your video signal to your timecode source. For example, you can connect a video feed and a Time of Day timecode device into a sync device to lock the incoming video and audio with timecode.

It is also important that the two capture devices are in sync. If the captured high-res video and low-res video are off by a few frames, you should delay the video signal going to one of the capture devices in order to ensure that the two video signals match. For more information, see Avid Interplay Low Res Encode Setup and Configuration.This document is on the Avid Interplay installer DVD. See

Res Encoder Software” on page 74.

“Installing and Configuring Avid Interplay Low

User Names and Passwords Required For Avid Unity and Product Servers

Some Avid products require user accounts on the Avid Unity system. The user names and passwords on the Avid Unity system must match the user names and passwords on the product server. If you are using a PortServer for Avid Unity MediaNetwork, these user accounts must also have the same accounts and passwords on the PortServer system.

Passwords are case sensitive; the passwords must match exactly.

Creating the Server Execution User Account

The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes. You need to specify the user name and password of the Server Execution User account the first time that you install the Interplay Engine software. This account must fill the following requirements:

• The account must have local administration rights on the operating system for the Interplay Engine Server (both nodes on a cluster system). The Interplay Engine installation software asks you for a user name and password and automatically creates the account in the Administrator group. In a domain environment, you can use an existing domain account.

Ideally this should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties. For example, if someone changes the password by mistake, users might not be able to access the Interplay database.

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Pinnacle Systems Interplay - 2.0 Installation Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Viewing Documentation on the Interplay Portal

Interplay Documentation

Avid Training Services

1 Installation Overview

Using the Interplay Installer DVD

Upgrading Your System

Updating Intel Drivers on Cluster Systems

Installation Check Lists

Overall Interplay Installation Checklist

Media Indexer Installation Checklist

Check List for Installing Components for Interplay Streaming

Set Up and Configure Your Avid Unity System

Workspace Names

Network Considerations

Avid Unity MediaNetwork Setup and Configuration Documentation

Avid Unity ISIS Setup and Configuration Documentation

Time Synchronization

User Names and Passwords Required For Avid Unity and Product Servers

Creating the Server Execution User Account