Pinnacle Systems Interplay - 1.6 Installation Manual

Avid® Interplay

Software Installation and Configuration Guide

Interplay v1.6

make manage move | media

™

Avid

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement.

Avid products or portions thereof are protected by one or more of the following United States Patents: 4,970,663; 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,627,765; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,999,406; 6,038,573; 6,061,758; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Other patents are pending.

This document is protected under copyright law. An authorized licensee of Avid Interplay may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid Interplay. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:

Manufactured under license from the Georgia Tech Research Corporation, U.S.A. Patent Pending.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alexis, AniMatte, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, AVIDdrive Towers, Avid DS Assist Station, Avid ISIS, Avid Learning Excellerator, Avid Liquid, Avid Mojo, AvidNet, AvidNetwork, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, Conectiv, DAE, Dazzle, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, D-Verb, Equinox, ExpertRender, Face Robot, FACE ROBOT, FastBreak, Fast Track, FieldPak, Film Composer, FilmScribe, FluidMotion, FXDeko, HIIP, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, iNEWS, iNEWS ControlAir, Instinct, Interplay, Intraframe, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, Lightning, Lo-Fi, Magic Mask, make manage move | media, Marquee, Matador, Maxim, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Meridien, MetaFuze, MetaSync, MicroTrack, MissionControl, MovieBox, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, OMF, OMF Interchange, OMM, Open Media Framework, Open Media Management, PCTV, Pinnacle MediaSuite, Pinnacle Studio, Pinnacle Systems, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rS9, rS18, SalesView, Sci-Fi, ScriptSync, SecureProductionEnvironment, Show Center, Softimage, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, SteadyGlide, SubCap, Symphony, SynchroScience, TARGA, Thunder, Thunder Station, TimeLiner, Torq, Trilligent, UnityRAID, Vari-Fi, Velvet, Video RAID, Video Slave Driver, VideoSPACE, Xdeck, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Footage

Arri — Courtesy of Arri/Fauer — John Fauer, Inc. Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved. Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. It’s Shuttletime — Courtesy of BCP & Canadian Airlines.

Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer. "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions.

Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

News material provided by WFTV Television Inc.

GOT FOOTAGE?

Editors — Filmmakers — Special Effects Artists — Game Developers — Animators — Educators — Broadcasters — Content creators of every genre — Just finished an incredible project and want to share it with the world?

Send us your reels and we may use your footage in our show reel or demo!*

For a copy of our release and Avid’s mailing address, go to www.avid.com/footage.

*Note: Avid cannot guarantee the use of materials submitted.

Avid Interplay Software Installation and Configuration Guide • 0130-07635-02 Rev H • February 2009 • Created 3/3/09 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Viewing Documentation on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Updating Intel Drivers on Cluster Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Check List and Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set Up and Configure Your Avid Unity System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Workspace Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Avid Unity MediaNetwork Setup and Configuration Documentation . . . . . . . . . 24

Avid Unity ISIS Setup and Configuration Documentation . . . . . . . . . . . . . . . . . 25

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

User Names and Passwords Required For Avid Unity and Product Servers . . . . . . 27

Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Accounts for Accessing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Manually Setting a Target Workspace For Voice-Over Assets . . . . . . . . . . . . . 30

Accounts for Using Deletion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accounts for Using AirSpeed Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accounts for Using Interplay Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Service Framework Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accounts for Avid Editing Applications, Assist, and Instinct. . . . . . . . . . . . . . . . 32

Required Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Software Installed on Avid Interplay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Service Framework Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Software Installed on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Software Installed on Interplay Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Software Installed on Media Indexer Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Different Types of Media Indexers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Shutting Down a Media Indexer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the Interplay Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 2 Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . 43

Starting the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing the Avid Interplay Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing Avid Interplay Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing Avid Interplay Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing Software on the Media Services Server and Media Services

Provider Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Installing Software on an Avid Interplay Media Indexer Server . . . . . . . . . . . . . . . . 60

Before Installing Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using UNC Drive Mapping on Interplay ISIS. . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Installing the Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Turning Off Service Framework Services to Conserve System Memory . . . . . 61

Configuring a Media Indexer to Monitor Shared Storage . . . . . . . . . . . . . . . . . 61

Tips for Adding a Shared Storage Workspace . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Software on the CaptureManager Server . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing and Configuring Avid Interplay Low Res Encoder Software . . . . . . . . . . . 68

Additional Information for Installing the Root Disk and Bootset. . . . . . . . . . . . . 68

Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing Software on Interplay Assist or Avid Instinct Systems . . . . . . . . . . . . . . . 70

Running Interplay Assist and Editing Applications on Same System . . . . . . . . 70

Installing Software on an Interplay Access System . . . . . . . . . . . . . . . . . . . . . . . . . 71

Macintosh Installer for Interplay Access Client . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing Software on Avid Editing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Moving Editors Between Interplay Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Service Framework Workstation Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring an Avid Editing System in the Service Framework . . . . . . . . . . . . . 74

Connecting the Media Indexer on an Avid Editing System to the

Media Indexer Monitoring Shared Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using the Processes Tab to Configure Media Indexers. . . . . . . . . . . . . . . . . . . 80

Configuring the Local Media Indexer to Index Local Drives. . . . . . . . . . . . . . . . 81

Panasonic DVCPRO P2 and Ikegami NLTEK Media . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing Software on a CaptureManager Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing Software on a Pro Tools Interplay Client . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Video Satellite Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Establishing the First Connection Between Pro Tools|HD and Interplay . . . . . . 88

Chapter 4 Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Performing a Custom Install of the Service Framework Software. . . . . . . . . . . . . . . 90

Verifying that the Service Framework Services Are Running. . . . . . . . . . . . . . . 93

Disabling Framework Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installing Avid Interplay Access or Avid Interplay Media Services and

Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Browsing the Interplay Installer DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Chapter 5 Installing and Configuring an Archive Engine . . . . . . . . . . . . . . . . . . . . 97

Installing the Archive Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Installing the Interplay Access Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Installing the FlashNet Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Installing the Interplay Archive Provider Software . . . . . . . . . . . . . . . . . . . . . . . 99

Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Updating the Archive Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Chapter 6 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using Antivirus Software in an Interplay Environment . . . . . . . . . . . . . . . . . . . . . . 101

Monitoring the Integration of Journal Files into the Database. . . . . . . . . . . . . . . . . 102

Mounting Drives: Lettered versus Letterless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using Time Synchronization in an Avid Interplay Environment. . . . . . . . . . . . . . . . 105

Configuring the Time Sync Master. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setting the Automatic Restart Feature in the Avid Service Framework . . . . . . . . . 109

Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . 111

Configuring Lookup Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configuring Lookup Servers on Avid Unity ISIS . . . . . . . . . . . . . . . . . . . . 113

Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . 113

Configuring a Multicast Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Understanding Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Example of Configuring Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . 116

Determining If You Need to Configure a Multicast Repeater. . . . . . . . . . . . . . 116

Checking Whether the System is Recognized by the

Service Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Determining if a System is on a Different Subnet. . . . . . . . . . . . . . . . . . . 117

Configuring a Multicast Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Configuring Avid AirSpeed Multi Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Configuring Avid AirSpeed in Avid Interplay Adapter. . . . . . . . . . . . . . . . . . . . . . . 124

Interplay Adapter and AirSpeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Configuring Interplay Adapter, CaptureManager, and AirSpeed. . . . . . . . . . . 126

Updating Software on an AirSpeed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Appendix A SR2400 and SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

SR2400 and SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

SR2400 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

SR2500 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Appendix B Interplay Maintenance Recommendations . . . . . . . . . . . . . . . . . . . . . . 137

Interplay Daily Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Interplay Weekly Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Interplay Monthly Maintenance Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Avid Unity ISIS Recommended Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Avid Unity ISIS Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Avid Unity ISIS Weekly Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Avid Unity ISIS Monthly Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Available Avid Unity ISIS Administration Utilities. . . . . . . . . . . . . . . . . . . . . . . 146

Client Manager Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Status Indicators and Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Complete Server Room Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Appendix C Avid Interplay Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Chapter Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Using This Guide

Congratulations on your purchase of Avid® Interplay®, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Avid Interplay Installer DVD.

This guide is intended for all Avid Interplay administrators who are responsible for installing, configuring and maintaining an Avid Engine (database, server, and all related client connections and user rights) in an Interplay workgroup.

The documentation describes the features and hardware of all models. Therefore, your

system might not contain certain features and hardware that are covered in the documentation.

Date Revised Changes Made

02/23/09 Added note on SQL installer for Media Services. “Installing Software on the Media

Services Server and Media Services Provider Servers” on page 58

02/20/09 Changed Avid Interplay Framework to Avid Service Framework and added info on

AirSpeed Multi Stream. See “Configuring Avid AirSpeed Multi Stream” on page 123.

Interplay Engine or Avid Interplay Archive

01/06/09 Added info that the Video Satellite option for Pro Tools|HD v8.0cs1 is only supported on

Avid Media Composer v3.1.2 and greater. See “Video Satellite Support” on page 88.

Date Revised Changes Made

12/03/08 Added/updated the following:

• “Service Framework Administrator Password” on page 31

• “Running Interplay Assist and Editing Applications on Same System” on page 70

• “Moving Editors Between Interplay Systems” on page 73

• “Video Satellite Support” on page 88

• “Using Antivirus Software in an Interplay Environment” on page 101

• “Monitoring the Integration of Journal Files into the Database” on page 102

• New maintenance step to check for journal files on the Interplay Engine. See

“Interplay Daily Maintenance Check List” on page 138.

• Added information about the new Infortrend A16F-R2431 RAID Array for cluster systems. See “Interplay Server System Configurations” on page 137 and “SR2500

Slot Locations” on page 135.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

If You Need Help

Symbol or Convention Meaning or Action

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published:

- If the latest information for your Avid product is provided as printed release notes,

they ship with your application and are also available online. If the latest information for your Avid product is provided as a ReadMe file, it is

supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit

the Knowledge Base at

Courier Bold font identifies text that you type.

mouse action. For example, Command+Option+C or Ctrl+drag.

www.avid.com/readme.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Viewing Documentation on the Interplay Portal

You can quickly access PDF versions of the Interplay user guides from any system in the Interplay environment.

To open the Interplay Portal web page:

1. Type the following line in your web browser:

http://Interplay_Engine_name

For Interplay_Engine_name substitute the name of the computer running the Interplay Engine software. For example, the following line opens the portal web page on a system named docwg:

http://docwg

2. Click the “Avid Interplay Documentation” link to access the User Information page.

Center

Interplay Documentation

The following documents describe how to use Avid Interplay:

• Avid Interplay Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Avid Interplay Archive Engine.

• Avid Interplay Software Installation and Configuration Guide — describes how to use the Avid Interplay Installer DVD to install and configure software on the various systems that make up a Interplay environment.

• Avid Interplay Engine Failover Guide — describes how to set up a cluster configuration for the Avid Interplay Engine and the Avid Interplay Archive engine.

• Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide — describes how to administer your Avid Interplay Engine or Avid Interplay Archive Engine and Avid Interplay database.

• Avid Interplay Access User’s Guide — describes how to use Interplay Access to browse, search, and work with assets in the Avid Interplay database.

• Avid Interplay Assist User’s Guide — describes how to use Interplay Assist for logging, archiving, and sending to Playback material in an Interplay environment.

• Avid Service Framework User’s Guide — describes how to use the logging, monitoring, and management features of the Avid Service Framework applications.

How to Order Documentation

• Avid CaptureManager User’s Guide — describes how to use CaptureManager™ in a newsroom environment to coordinate video feeds, schedule feed captures at both high and low resolutions, and record late breaking events instantly.

• Avid CaptureManager Installation and Configuration Guide — describes how to set up and configure CaptureManager.

• Avid Low Res Encode Setup and Configuration — describes how to set up and configure an Avid Low Res Encode system. Includes information on updating the bootset, root disk image, and configuring a Low Res Encode system to work with CaptureManager.

• Avid Interplay Transfer Setup and User’s Guide — describes how to use Interplay Transfer to transfer media to and from another workgroup, send finished sequences to a configured playback device, ingest media from a configured ingest device, and perform standalone transfers between workstations.

• Avid Interplay Media Services Setup and User’s Guide — Avid Interplay Media Services lets you control and automate Transcode, Archive, and ProEncode services.

• Avid iNEWS Instinct User’s Guide — describes how to use the Avid iNEWS Instinct application to write iNEWS stories and put together simple audio and video sequences.

All documents are available in PDF form on the Avid Interplay Online Library DVD and also on the Avid Knowledge Base at www.avid.com/onlinesupport.

How to Order Documentation

To order additional copies of this documentation from within the United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United States, contact your local Avid representative.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit

For information on courses/schedules, training centers, certifications, courseware, and books, please visit (800-949-2843).

http://learn.avid.com.

www.avid.com/training or call Avid Sales at 800-949-AVID

1 Installation Overview

This document describes how to use the Avid Interplay Installer DVD to install the various Interplay components. This includes the order in which to install items and any special considerations when you are combining services and applications on the same system.

See the installation check list for a list of the various steps required to install the Interplay products.

This chapter describes the following topics:

• Upgrading Your System

• Updating Intel Drivers on Cluster Systems

• Installation Check List and Installation Steps

• Set Up and Configure Your Avid Unity System

• Network Considerations

• User Names and Passwords Required For Avid Unity and Product Servers

• Required Application Keys

• Software Installed on Avid Interplay Systems

• Using the Interplay Installer

1 Installation Overview

Upgrading Your System

Before you begin, see the Avid Interplay ReadMe for specific instructions on upgrading for a particular release.

The following items apply to upgrading the components on your Interplay system:

• Back up your Interplay database and any other user data before you upgrade. For information on backing up your database, see the Avid Interplay Engine and Avid Archive Engine Administration Guide.

• Use the Interplay Installer DVD software to uninstall the previous versions of software components. You do not have to use the Control Panel to uninstall.

• Do not uninstall the Avid Interplay Engine or Interplay Archive Engine software unless instructed by Avid support. Uninstalling the software could require additional steps to reactivate your database. When upgrading, the installation software takes care of removing the previous version of the software.

Updating Intel Drivers on Cluster Systems

Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss.

The Intel drivers on cluster systems do not require updating for this release. Doing so could compromise the integrity of the cluster. In general, do not update the hardware drivers on a cluster system unless instructed to do so by the Interplay Readme or Customer Support.

Installation Check List and Installation Steps

You use the Interplay Installer DVD to install Interplay software components on the various servers and clients. This document describes how to use the Interplay Installer DVD and also points to appropriate documents for additional configuration information.

Use the individual installer DVDs for the various Avid editing applications and use the Interplay Installer DVD to install the software required to make the Avid editing application a client of the Interplay environment.

The application software for Avid Interplay Assist and Avid iNEWS® Instinct® is on the Avid

Interplay Installer DVD.

Installation Check List and Installation Steps

To install and configure the software:

1. Determine how you will set up your Interplay environment. There are sample

configurations in the Avid Best Practices guide and you should discuss the setup with your Avid representative. In particular, do the following:

- Determine your Media Indexer server configuration. See the Avid Interplay Best Practices guide and “Software Installed on Media Indexer Servers” on page 37.

- Determine where the Avid Lookup Service will run. The Lookup service is part of the Service Framework. See “Service Framework Components” on page 33. Also see “Software Installed on Avid Interplay Systems” on page 33, “Installing the

Lookup Service on a Separate Server” on page 111, and “Connecting Systems Directly to the Lookup Service” on page 113.

- If you use AirSpeed the Interplay Adapter. See “Interplay Adapter and AirSpeed” on page 125.

- If you are using Interplay Transcode or an Interplay Archive Engine, determine where your Interplay Media Services server will reside and where your Transcode, ProEncode™, and Archive providers will reside. One Transcode and one ProEncode provider can reside on the same system as the Interplay Media Services but an Archive Provider might require its own server.

2. Check your Network as described in “Network Considerations” on page 25.

systems to capture media, determine where you will install

3. Set up the physical hardware that will be used in your Interplay environment. See the

following for additional information:

- “SR2400 and SR2500 Slot Locations” on page 131

- “Avid Interplay Port Usage” on page 149

4. If you will be setting up a cluster (failover) configuration of the Avid Interplay Engine

or Avid Interplay Archive Engine, see the Avid Interplay Engine Failover Guide on the Avid Knowledge Base.

5. Set up and configure your Avid Unity™ MediaNetwork or Avid Unity ISI S™ system.

“Set Up and Configure Your Avid Unity System” on page 24 and “User Names and

See

Passwords Required For Avid Unity and Product Servers” on page 27.

6. Create a Server Execution User account on the Avid Unity system and, if applicable, on the domain. See

7. On the Interplay Engine server, use the Interplay Installer DVD to install the following:

a. Interplay Engine software.

When you install the Interplay Engine for the first time, you must use the Custom Install option so that you can specify the Server Execution User required by the Interplay Engine. See

“Creating the Server Execution User Account” on page 28.

1 Installation Overview

The user who installs the Interplay Engine must have an Administrator login and a

password on the Interplay Engine system. That same user name and password must exist on the Avid Unity system. For more information about user accounts, see

Passwords Required For Avid Unity and Product Servers” on page 27.

b. Interplay Access software Follow this installation order, installing Interplay Access last. See “Installing Software

on the Interplay Engine Server” on page 44.

Make sure that you obtain and load the Interplay Engine license key promptly. The license

key must match the dongle for the Interplay Engine server. For more information, see the Avid Interplay Engine and Avid Archive Engine Administration Guide.

8. Configure the Interplay Engine software to create the Interplay Engine database and

create users. See the Avid Interplay Engine and Avid Archive Engine Administration Guide. For information on setting up a user database, see Avid Interplay Best Practices.

9. Perform the following procedures on the systems that will run the Avid Interplay Media Indexers that monitor shared storage:

a. Use the Interplay Installer DVD to install the appropriate Service Framework

software. Do not install all components on a Media Indexer server. For more information, see “Software Installed on Media Indexer Servers” on page 37.

“User Names and

When you install the Service Framework software, you must name your workgroup. The

name is case sensitive and should not contain spaces. You can either choose a useful name or use the default, AvidWorkgroup. The only time you are required to supply a unique name is when you have more than one Interplay workgroup on the same network. For example, this could happen at a large customer site.

On Avid Unity ISIS you must set the “Use UNC (Letterless) Drive Mapping” option on the Media Indexers that monitor shared storage. In the Client Manager window, select Preferences, and select the letterless option.

b. Verify that the Service Framework is running. See “Verifying that the Service

Framework Services Are Running” on page 93.

c. Install the Media Indexer software. See “Installing Software on an Avid Interplay

Media Indexer Server” on page 60.

d. Before you configure the Media Indexer software, make sure there is an

Avid MediaFiles directory on each workspace that the Media Indexer will monitor. You can use an Avid editing system to capture or import media to the workspace. You can also create the directory manually but, if you do, carefully check the spelling and case of the text in the folder name.

Installation Check List and Installation Steps

e. Configure the Media Indexer in the High Availability Group to monitor your shared

storage. See “Configuring a Media Indexer to Monitor Shared Storage” on page 61. You must use UNC paths to identify the shared storage folders. If you are configuring Media Indexer delegates or 64-bit Media Indexers, see Interplay Best

Practices.

If you have a workspace that contains a lot of files that are not Avid media files, do not

connect the Media Indexer to the top level workspace. Connect to the Avid MediaFiles folder or another sub folder.

10. Set the Automatic Restart feature in the Avid Service Framework to ensure that Media Indexer will automatically restart. See

Avid Service Framework” on page 109.

11. At this point you can install and configure the following applications in any order:

- Install the Interplay software components for the Avid editing applications. See

“Installing Software on Avid Editing Systems” on page 72. See “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 77.

“Setting the Automatic Restart Feature in the

- Install the Interplay software components and application software for Avi d

iNEWS Instinct

- Install the Interplay software components on any systems that will run the

Interplay Access software. See “Installing Software on an Interplay Access

System” on page 71.

- Install and configure Interplay Transfer. See “Installing Software on the Interplay

Transfer Server” on page 57.

- Install and configure Avid Interplay Media Services. See “Installing Software on

the Media Services Server and Media Services Provider Servers” on page 58.

- Install and configure CaptureManager

CaptureManager Server” on page 67. See the Avid CaptureManager Installation

and Configuration Guide. Also set up and configure any Avid Low Res Encode systems. See Avid Interplay Low Res Encode Setup and Configuration.

New features were added to CaptureManager v4.0.4. These changes are not in the

CaptureManager manuals. See the CaptureManager ReadMe for a description of the features.

- Install and configure an Archive Engine. This is similar to installing and

configuring an Interplay Engine as described earlier in this section. For more information, see “Installing and Configuring an Archive Engine” on page 97.

and Avid Interplay Assist.

™

. See “Installing Software on the

1 Installation Overview

Set Up and Configure Your Avid Unity System

Before you install Interplay software, install and configure your Avid Unity system for shared storage. See the Interplay ReadMe for the supported versions of Avid Unity ISIS and Avid Unity MediaNetwork.

Depending on whether you have Avid Unity MediaNetwork or Avid Unity ISIS, install the Connection Manager (MediaNetwork) or Client Manager (ISIS) on the client systems.

Workspace Names

Use the following guidelines when creating workspace names in an Interplay environment:

• Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.

• Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.

Avid Unity MediaNetwork Setup and Configuration Documentation

The main setup guide for Avid Unity MediaNetwork is the Avid Unity MediaNetwork File Manager Setup Guide. Depending on your configuration you might also need one of the

following manuals.

For Avid Unity MediaNetwork v4.x:

• Avid Unity MediaNetwork PortServer Setup Guide

• Avid Unity MediaNetwork LANServer EX Setup Guide

For Avid Unity MediaNetwork v5.x:

• Avid Unity Media Engine and Avid MEDIArray XT v5.0 ReadMe

• Avid Unity MediaNetwork Administration Guide

• Avid Unity MediaNetwork Client Guide

• Avid Unity Media Engine and Avid MEDIArray XT Setup Guide

• Avid Unity Media Engine and Avid MEDIArray XT Site Preparation Guide

• Avid Unity MediaNetwork Performance Guide

Network Considerations

Avid Unity ISIS Setup and Configuration Documentation

See the following ISIS documentation:

• Avid Unity ISIS System Setup Guide

• Avid Unity ISIS Administration Guide

• Avid Unity ISIS ReadMe

The Avid Unity ISIS System Setup Guide contains a section on upgrading ISIS software. For

additional information, see

“Updating Intel Drivers on Cluster Systems” on page 20.

Network Considerations

This section contains topics related to setting up your Interplay network environment.

Computer Names

A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Base See also,

“Workspace Names” on page 24.

Support Knowledge

Verify Entries on the DNS Server

Service Framework can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Service Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor might also fail to populate if there are incorrect DNS entries.

Make sure that you correct any errors in DNS entries for name to IP resolution.

Configure The DNS Server to Support Reverse Lookup

If DNS is not configured for Reverse Lookup, Service Framework can not resolve IP addresses to host names. Symptoms include tree views failing to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor.

Make sure the DNS server is configured to support Reverse Lookups.

1 Installation Overview

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so the Service Framework can list the systems in its client applications, such as the Interplay Service Configuration or Health Monitor.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup.

Configuring an Avid Unity ISIS System

On an Avid Unity ISIS system, if your network extends outside of ISIS Zone 1, you must configure a router to communicate between the two VLAN

Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Avid Interplay environment. You have the following choices for allowing Interplay clients to communicate across subnets:

• Use Unicast Discovery. See “Connecting Systems Directly to the Lookup Service” on

page 113.

• Install and configure the Multicast Repeater software on each subnet. See “Configuring

a Multicast Repeater” on page 115.

Diagnosing Service Framework Problems

Use the System Check tab of the Avid Workgroup Properties tool to detect and diagnose problems in your Interplay environment.

Time Synchronization

If you already have a system in place to maintain Time Sync on your network, you can continue to use that system, or you can use the Service Framework Time Synchronization service to perform the same task.

The Avid Time Synchronization Service enables time synchronization between different machines in a workgroup. The Time Synchronization Service can operate in either Master mode or Slave mode. In Master mode, the service retrieves a reference time from a configured time source and redistributes it to the Slave services within the workgroup. The time source can be the local PC clock, an NTP server, or an Adrienne™ timecode card

systems.

User Names and Passwords Required For Avid Unity and Product Servers

installed in a server, such as the CaptureManager server. In Slave mode, the Time Synchronization Service listens for time notifications from the workgroup and (optionally) sets the local PC clock to match.

It is important to use only one time synchronism mechanism to set the local PC clocks in the Interplay environment. If a Time Synchronization Slave service is configured to set the local PC clock and it detects that some other mechanism (such as Windows changes the local clock, then the Time Sync Slave service disables itself to avoid the local clock from jumping back and forth. The Time Sync slave also posts a Warning in the Health Monitor.

For more information on Time Sync, see “Using Time Synchronization in an Avid Interplay

Environment” on page 105 and the Service Framework ReadMe at the top level of the

Interplay Installer DVD or on the Knowledge Base.

Using AirSpeed and Low Res Encode

When using Avid AirSpeed and Avid Low Res Encode to perform a dual ingest, it is important that you lock your video signal to your timecode source. For example, you can connect a video feed and a Time of Day timecode device into a sync device to lock the incoming video and audio with timecode.

32 Time Services)

It is also important that the two capture devices are in sync. If the captured high-res video and low-res video are off by a few frames, you should delay the video signal going to one of the capture devices in order to ensure that the two video signals match. For more information, see Avid Interplay Low Res Encode Setup and Configuration.This document is on the Avid Interplay installer DVD. See

Res Encoder Software” on page 68.

“Installing and Configuring Avid Interplay Low

User Names and Passwords Required For Avid Unity and Product Servers

Some Avid products require user accounts on the Avid Unity system. The user names and passwords on the Avid Unity system must match the user names and passwords on the product server. If you are using a PortServer for Avid Unity MediaNetwork, these user accounts must also have the same accounts and passwords on the PortServer system.

Passwords are case sensitive; the passwords must match exactly.

1 Installation Overview

Creating the Server Execution User Account

The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes. You need to specify the user name and password of the Server Execution User account the first time that you install the Interplay Engine software. This account must fill the following requirements:

• The account must have local administration rights on the operating system for the Interplay Engine Server. The Interplay Engine installation software asks you for a user name and password and automatically creates the account. Usually this is a domain account that has already been created.

Ideally this should be an account that human users do not use to log onto the system. If there is ever a problem with the account, for example if someone changes the password by mistake, users might not be able to access the Interplay database.

• An account with an identical user name and password must have read/write access to the Avid Unity workspaces that contain media. You use the Avid Unity ISIS or Avid Unity MediaNetwork Administration tool to create this account.

For security reasons, do not use the Interplay Engine server operating system Administrator account. Create a unique account that you use only as the Server Execution User. For example, you can create an administrative account called “IPEngine.” Avoiding the word Administrator can help indicate that this account is not used for normal administrative tasks.

The Server Execution User account is different from the Interplay Administrator account.

The Server Execution User account is used to run the Interplay Engine processes.The Interplay Administrator account is used to manage users and the database.

You need to create an account with the identical user name and password in two or three places, depending on your configuration:

• If your Interplay system is part of a domain, create a domain user (for example, “IPEngine”). In an Interplay Engine cluster configuration, the Server Execution User must be a domain user. If you want to run the Avid Interplay Engine within your domain and also want to automatically make use of domain user management, such as Windows Domain or LDAP, you must specify a domain user as the Server Execution User.

• On the Avid Unity system, create an account with read/write access to the Avid Unity workspaces that contain media. Use the Avid Administration tool to create the account.

• On the Interplay Engine server, create an account during the installation process. A Windows account with administrative rights is created automatically. Usually this is a domain account that has already been created.

Unity ISIS or Avid Unity MediaNetwork

User Names and Passwords Required For Avid Unity and Product Servers

When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead.

Recreating the Server Execution User

If you have already installed the Interplay Engine and need to change the user name and password of the Server Execution User account, run the NXNServerUser.exe tool. For information on using the tool, see “Troubleshooting the Server Execution User Account” in the Avid Interplay Engine and Avid Interplay Archive Engine Administrator’s Guide. The tool is located in the following directory on the Interplay Installer DVD:

Installers\AssetMgr\Tools\NXNServerUser

For information on upgrading a cluster system on which you changed the Server Execution User, see the Avid Interplay ReadMe.

Accounts for Accessing Workspaces

To allow the Interplay Engine to access the Avid Unity workspaces, you need to set up user accounts on both the Interplay Engine and the Avid Unity system. The user name and password for these user accounts must match exactly on both the Interplay Engine and Avid Unity system. If the user names or passwords are different, the workspaces are not available in Interplay Administrator settings, such as the Editor Database settings - Voice Over Target workspace.

The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid Unity workspaces, provided the users are set up correctly on both the Interplay Engine and Avid Unity system.

To access all workspaces:

1. Make sure the Administrator account on both the Interplay Engine and Avid Unity system have exactly the same password. Passwords are case sensitive.

2. Log in to the Interplay Administrator server using the Administrator account.

To access a limited list of workspaces:

1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid Unity system. These user accounts must have exactly the same user name and password.

2. Log in to the Interplay Administrator server using this user account.

1 Installation Overview

The Avid Unity user’s workspace access privileges setting determine which workspaces are available.

Manually Setting a Target Workspace For Voice-Over Assets

If the Interplay Administrator - Editor Database settings - Voice Over Target Workspace menu displays “No Items to Show,” and the user and password are correctly set, you can manually set the voice-over target workspace.

To manually set an audio voice-over target workspace:

1. Log into Interplay Access as an Administrator.

2. In the Assets browser, right-click the database node (for example, AvidWG) and select Advanced > Get/Set Property.

The Get/Set Property dialog box opens.

3. On the Get/Set Property tab, in the Name text box, type:

com.avid.worgroup.settings.VoiceOver.TargetWorkspace

Make sure you type the Property name exactly, because Property names are case sensitive.

4. In the Value text box, type the name of the workspace you want to use as the target workspace for audio voice-over assets.

5. Click Apply.

6. Click OK.

Accounts for Using Deletion

To allow deletion in an Interplay environment, you must set up the following user accounts. You can use any user name and password for these accounts, but the user name and passwords must match exactly on all servers.

• Avid Unity system

- Avid Unity user with administrator privileges for Interplay Engine. This user must

not be the Administrator account.

• Interplay Engine server

- Microsoft Windows user with administrator privileges

- Interplay Engine Server Execution user

When installing the Interplay Engine on the Interplay Engine server, select the Custom User Account option to create the Avid Interplay Engine Execution User. The Server Execution User is the Microsoft Windows user that runs the Avid

+ 128 hidden pages

Pinnacle Systems Interplay - 1.6 Installation Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Viewing Documentation on the Interplay Portal

Interplay Documentation

How to Order Documentation

Avid Training Services

1 Installation Overview

Upgrading Your System

Updating Intel Drivers on Cluster Systems

Installation Check List and Installation Steps

Set Up and Configure Your Avid Unity System

Workspace Names

Avid Unity MediaNetwork Setup and Configuration Documentation

Network Considerations

Avid Unity ISIS Setup and Configuration Documentation

Time Synchronization

User Names and Passwords Required For Avid Unity and Product Servers

Creating the Server Execution User Account

Accounts for Accessing Workspaces

Manually Setting a Target Workspace For Voice-Over Assets

Accounts for Using Deletion