Product specifications are subject to change without notice and do not represent a commitment on the part of
Avid Technology, Inc.
The software described in this document is furnished under a license agreement. You can obtain a copy of that license by
visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as
the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the
license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license
agreement.
Avid products or portions thereof are protected by one or more of the following United States Patents: 4,746,994; 4,970,663;
5,045,940; 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423;
5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029;
5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,987,501; 6,061,758; 6,223,211; 6,301,105; 6,532,043;
6,546,190; 6,636,869; 6,747,705, 6,763,523; 6,813,622. Other patents are pending.
This document is protected under copyright law. An authorized licensee of Avid Interplay Transfer may reproduce this
publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or
distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or
educational services to others. This document is supplied as a guide for Avid Interplay Transfer. Reasonable care has been
taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or
typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of
this document. Product specifications are subject to change without notice.
APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING
THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS.
THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of
the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
Portions of this software are based on work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph
are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such
distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the
University may not be used to endorse or promote products derived from this software without specific prior written
permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that
the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in
supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to
distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the
suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this
entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all
copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be
liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or
operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect,
special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s
products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates
has been advised, knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use
of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players
and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample
Source Code:
This product may include the JCifs library, for which the following notice applies:
JCifs (c) Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third
Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in
connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf
of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms
of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, AniMatte, AudioSuite, AudioVision, AutoSync, Avid,
Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, AVIDdrive Towers, Avid DS Assist Station, Avid ISIS,
Avid Learning Excellerator, Avid Liquid, Avid Mojo, AvidNet, AvidNetwork, Avid Remote Response, AVIDstripe, Avid Unity,
Avid Unity ISIS, Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, DAE, Dazzle, Deko, DekoCast, D-Fi,
D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive,
Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, D-Verb, Equinox, ExpertRender, Face Robot,
FieldPak, Film Composer, FilmScribe, FluidMotion, HIIP, HyperSPACE, HyperSPACE HDCAM, IllusionFX,
Image Independence, iNEWS, iNEWS ControlAir, Instinct, Interplay, Intraframe, iS9, iS18, iS23, iS36, LaunchPad, Lightning,
Lo-Fi, Magic Mask, make manage move | media, Marquee, Matador, Maxim, MCXpress, Media Browse, Media Composer,
MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray,
MediaShare, MediaStream, Meridien, MetaSync, MissionControl, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris,
OMF, OMF Interchange, OMM, Open Media Framework, Open Media Management, PCTV, Pinnacle MediaSuite,
Pinnacle Studio, Pinnacle Systems, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rS9, rS18, Sci-Fi, ScriptSync,
SecureProductionEnvironment, Show Center, Softimage, Sound Designer II, SPACE, SPACEShift, SpectraGraph,
SpectraMatte, SteadyGlide, Symphony, TARGA, Thunder, Trilligent, UnityRAID, Vari-Fi, Video RAID, Video Slave Driver,
VideoSPACE, and Xdeck are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or
other countries.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other
countries. All other trademarks contained herein are the property of their respective owners.
Footage
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc.,
Editor/Producer Bryan Foote.
Eco Challenge Morocco — Courtesy of Discovery Communications, Inc.
News material provided by WFTV Television Inc.
Tornados + Belle Isle footage — Courtesy of KWTV News 9.
WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA.
Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.
Avid Interplay Software Installation and Configuration Guide • 0130-07635-02 Rev E • October 2007 •
1
This guide contains overview installation instructions and configuration information for the
Interplay components on the Avid Interplay Installer DVD.
Revision History
Date RevisedChanges Made
10/18/07Updated for v1.1.6 andupdated Maintenance checklist. No change since v1.1.5.
9/19/07Updated section on software installed on Avid Interplay systems
08/28/07Made the following changes:
•Updated Installation checklist and Additional Configuration Topics chapter
with new info on Interplay Adapter and Lookup Service.
•Added info on Server Execution User to Installation Checklist (Chapter 1)
•added SR2500 info to Appendix A and B
•Updated Maintenance info in Appendix C
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or ConventionMeaning or Action
n
c
>This symbol indicates menu commands (and subcommittees) in the
t
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a
list indicate that you perform one of the actions listed.
Using This Guide
Symbol or ConventionMeaning or Action
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+C or mouse actionPress and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using the Interplay products:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check for the latest information that might have become available after the
documentation was published:
-If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
-If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document and is also
available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu. or visit
the Knowledge Base at www.avid.com/readme.
Courier Bold font identifies text that you type.
mouse action. For example, Ctrl+drag.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
The Avid Interplay Online Library
The Online Library for your Avid Interplay products contains all the product documentation
in PDF format. You can also obtain the PDF files on the Avid Knowledge Base.
n
10
You will need Adobe® Reader® to view the PDF documentation online. You can download
the latest version from the Adobe web site.
Viewing User Guides on the Interplay Portal
Viewing User Guides on the Interplay Portal
You can quickly access the Interplay user guides from any system in the Interplay
environment.
To access the Interplay user guides:
1. Type the following line in your web browser:
http://Interplay_Engine_name
where Interplay_Engine_name is the name of the computer running the Interplay
Engine software. For example, the following line opens the portal web page on a system
named DocWG:
http://DocWG
2. Click the “Avid Interplay User Documentation” link to access the User Information
Center page.
n
For Interplay v1.1.4, the Interplay Transfer Setup and User’s Guide on the Interplay Online
Library and on the Avid Knowledge Base is more up to date than the version on the Interplay
portal. In general, the most up to date versions are on the Avid Knowledge Base.
How to Order Documentation
This document is not printed. The latest version is available on the Avid Knowledge base. To
order additional copies of printed documentation from within the United States, call Avid
Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United
States, contact your local Avid representative.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
™
11
Using This Guide
12
Chapter 1
Installation Overview
This document describes how to use the Avid Interplay Installer DVD to install the various
Interplay components. This includes the order in which to install items and any special
considerations when you are combining services and applications on the same system.
Refer to the installation check list for a list of the various steps required to install the
Interplay products.
This chapter describes the following topics:
•Performing an Upgrade
•Installation Check List and Installation Steps
•Set Up and Configure Your Avid Unity System
•Network Considerations
•User Names and Passwords Required For Avid Unity and Product Servers
•Application Keys
•Software Installed on Avid Interplay Systems
•Using the Interplay Installer
Performing an Upgrade
c
Before you begin, see the Avid Interplay Readme for specific instructions on
performing the upgrade for a particular release.
The following items apply to upgrading the components on your Interplay system:
•Backup your Interplay database and any other user data before performing the upgrade.
For information on backing up your database, see the Avid Interplay Engine and Avid Archive Engine Administration Guide.
Chapter 1 Installation Overview
•Use the Interplay Installer DVD software to perform the uninstall of the previous
versions of software components. You do not have to use the Control Panel to perform
the uninstall.
•Do not uninstall the Avid Interplay Engine or Interplay Archive Engine software unless
instructed by Avid support. Uninstalling the software could require additional steps to
reactivate your database. When performing an upgrade, the installation software takes
care of removing the previous version of the software.
Installation Check List and Installation Steps
You use the Interplay Installer DVD to install Interplay software components on the various
servers and clients. This document describes how to use the Interplay Installer DVD and also
points to appropriate documents for additional configuration information.
Use the individual installer DVDs for the various Avid editing applications and use the
Interplay Installer DVD to install the software required to make the Avid editing application
a client of the Interplay environment.
n
The application software for Avid Interplay Assist and Avid iNEWS Instinct is on the Avid
Interplay Installer DVD.
Install and configure the software as follows:
1. Determine how you will set up your Interplay environment. There are sample
configurations in the Avid Best Practices guide and you should discuss the setup with
your Avid representative. In particular, determine the following:
-Determine your Media Indexer server configuration. See the Avid Interplay Best
Practices guide and “Software Installed on Media Indexer Servers” on page 30.
-Determine where the Avid Lookup Service will run. The Lookup service is part of
the Interplay Framework. See “Interplay Framework Components” on page 26.
Also refer to “Software Installed on Avid Interplay Systems” on page 26 and
“Installing the Lookup Server on a Separate Server” on page 107.
-If you using AirSpeeds to capture media, determine where you will install the
Interplay Adapter. See “Interplay Adapter and AirSpeed” on page 120.
-If you are using Interplay Transcode or an Interplay Archive Engine, determine
where your Interplay Media Services server will reside and where your Transcode,
ProEncode, and Archive providers will reside. One Transcode and one ProEncode
provider can reside on the same system as the Interplay Media Services but an
Archive Provider may require its own server.
2. Check your Network as described in “Network Considerations” on page 18.
14
Installation Check List and Installation Steps
3. Set up the physical hardware that will be used in your Interplay environment. See the
following for additional information:
-“SR2400 and SR2500 Slot Locations” on page 127
-“Interplay Server System Configurations” on page 133
-“Avid Interplay Port Usage” on page 145
4. If you will be setting up a cluster (failover) configuration of the Avid Interplay Engine
or Avid Interplay Archive Engine, see the Avid Interplay Engine Failover Guide on the
Avid Knowledge Base.
™
5. Set up and configure your Avid Un i t y
See “Set Up and Configure Your Avid Unity System” on page 17 and “User Names and
Passwords Required For Avid Unity and Product Servers” on page 21.
6. Create a Server Execution User account on the Avid Unity system and, if applicable, on
the domain. See “Creating the Server Execution User Account” on page 21.
7. On the Interplay Engine server, use the Interplay Installer DVD to install the
following:
a.Interplay Engine software.
MediaNetwork or Avid Unity ISIS™ system.
c
n
n
When you install the Interplay Engine for the first time, you must use the Custom
Install option so that you can specify the Server Execution User required by the
Interplay Engine. See “Creating the Server Execution User Account” on page 21.
The user who installs the Interplay Engine must have an Administrator login and a
password on the Interplay Engine system. That same user name and password must exist on
the Avid Unity system. For more information about user accounts, see “User Names and
Passwords Required For Avid Unity and Product Servers” on page 21.
b.Interplay Access software
Follow this installation order, installing Interplay Access last. See “Installing Software
on the Interplay Engine Server” on page 36.
Make sure that you obtain and load the Interplay Engine license key promptly. The license
key must match the dongle for the Interplay Engine server. For more information, see the
Avid Interplay Engine and Avid Archive Engine Administration Guide.
8. Configure the Interplay Engine software to create the Interplay Engine database and
create users. See the Avid Interplay Engine and Avid Archive Engine Administration Guide. For information on setting up a user database, see Avid Interplay Best Practices.
15
Chapter 1 Installation Overview
9. Perform the following procedures on the systems that will run the Avid Interplay
Media Indexers that monitor shared storage:
a.Use the Interplay Installer DVD to install the appropriate Interplay Framework
software. Do not install all components on a Media Indexer server. For more
information, see “Software Installed on Media Indexer Servers” on page 30.
n
n
When you install the Interplay Framework software, you must name your workgroup. The
name is case sensitive and should not contain spaces. You can either choose a useful name
or use the default, AvidWorkgroup. The only time you are required to supply a unique name
is when you have more than one Interplay workgroup on the same network. For example,
this could happen at a large customer site.
On Avid Unity ISIS you must set the “Use UNC (Letterless) Drive Mapping” option on the
Media Indexers that monitor shared storage. In the Client Manager window, select
Preferences, and select the letterless option.
b.Verify that the Interplay Framework is running. See “Verifying that the Interplay
Framework Services are Running” on page 92.
c.Install the Media Indexer software. See “Installing Software on an Avid Interplay
Media Indexer Server” on page 55.
d.Before you configure the Media Indexer software, make sure there is an
Avid MediaFiles directory on each workspace that the Media Indexer will monitor.
You can use an Avid editing system to capture or import media to the workspace.
You can also create the directory manually but if you do, carefully check the
spelling and case of the text in the folder name.
e.Configure the Media Indexer in the High Availability Group to monitor your shared
storage. See “Configuring a Media Indexer to Monitor Shared Storage” on page 57.
You must use UNC paths to identify the shared storage folders. If you are
configuring Media Indexer delegates, see the Interplay Best Practices.
n
16
f.For redundancy you can configure Media Indexer standby delegates. See the
Interplay Best Practices.
If you have a workspace that contains a lot of files that are not Avid media files, do not
connect the Media Indexer to the top level workspace. Connect to the Avid MediaFiles folder
or another sub folder.
10. Set the Automatic Restart feature in the Avid Interplay Framework to ensure that Media
Indexer will automatically restart. See “Setting the Automatic Restart Feature in the
Avid Interplay Framework” on page 104.
Set Up and Configure Your Avid Unity System
11. At this point you can install and configure the following applications in any order:
-Install the Interplay software components for the Avid editing applications. See
“Installing Software on Avid Editing Systems” on page 69. See “Connecting the
Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared
Storage” on page 73.
n
-Install the Interplay software components and application software for Avi d
iNEWS
iNEWS Instinct and Avid Interplay Assist Systems” on page 66.
-Install the Interplay software components on any systems that will run the
Interplay Access software. See “Installing Software on an Interplay Access
System” on page 68
-Install and configure Interplay Transfer. See “Installing Software on the Interplay
Transfer Server” on page 51.
-Install and Configure Avid Interplay Media Services. See “Installing Software on
the Media Services Server and Media Services Provider Servers” on page 52.
-Install and configure CaptureManager
CaptureManager Server” on page 63. See the Avid CaptureManager Installation
and Configuration Guide. Also setup and configure any Avid Low Res Encode
systems. See the Avid Interplay Low Res Encode Setup and Configuration.
New features were added to CaptureManager v4.0.4. This changes are not in the
CaptureManager manuals. See the CaptureManager Readme for a description of the
features.
-Install and configure an Archive Engine. This is similar to installing and
configuring an Interplay Engine as described earlier in this section. For more
information, see “Installing and Configuring an Archive Engine” on page 97.
®
Instinct™ and Avid Interplay Assist. See “Installing Software on Avid
™
. See “Installing Software on the
Set Up and Configure Your Avid Unity System
Before you install Interplay software, install and configure your Avid Unity system for
shared storage. See the Interplay Readme for the supported versions of Avid Unity ISIS and
Avid Unity MediaNetwork.
Depending on whether you have Avid Unity MediaNetwork or Avid Unity ISIS, install the
Connection Manager (MediaNetwork) or Client Manager (ISIS) on the client systems.
c
Do not use special characters or spaces in your workspace names. Workspace names
should only contain ASCII characters.
17
Chapter 1 Installation Overview
Avid Unity MediaNetwork Setup and Configuration Documentation
The main setup guide for Avid Unity MediaNetwork is the Avid Unity MediaNetwork File
Manager Setup Guide. Depending on your configuration you might also need one of the
following manuals.
For Avid Unity MediaNetwork v4.x:
•Avid Unity MediaNetwork PortServer Setup Guide
•Avid Unity MediaNetwork LANServer EX Setup Guide
For Avid Unity MediaNetwork v5.x:
•Avid Unity Media Engine and Avid MEDIArray XT v5.0 Readme
•Avid Unity MediaNetwork Administration Guide
•Avid Unity MediaNetwork Client Guide
•Avid Unity Media Engine and Avid MEDIArray XT Setup Guide
•Avid Unity Media Engine and Avid MEDIArray XT Site Preparation Guide
•Avid Unity MediaNetwork Performance Guide
Avid Unity ISIS Setup and Configuration Documentation
See the following ISIS documentation:
•Avid Unity ISIS System Setup Guide
•Avid Unity ISIS Administration Guide
•Avid Unity ISIS Readme
Network Considerations
This section contains topics related to setting up your Interplay network environment.
Computer Names
A hostname must comply with RFC 952 standards. For example, you cannot use an
underscore in a hostname. For more information, see “Naming Conventions in Active
Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge
Base.
18
Network Considerations
Verify Entries on the DNS Server
Interplay Framework can become sluggish and unstable if there are incorrect entries in the
DNS server for any of the computers in the Interplay environment. Symptoms include
excessive CPU usage by the Interplay Framework Lookup service and Interplay Diagnostics.
The tree view in the Interplay Service Configuration or Health Monitor may also fail to
populate if there are incorrect DNS entries.
Make sure that you correct any errors in DNS entries for name to IP resolution.
Configure The DNS Server to Support Reverse Lookup
If DNS is not configured for Reverse Lookup, Interplay Framework can not resolve IP
addresses to host names. Symptoms include; tree views fail to populate in the Interplay
Service Configuration, Interplay Diagnostics, and Health Monitor.
Ensure that the DNS server is configured to support Reverse Lookups.
Non-DNS Environments
In an non-DNS environment you must configure a host file on all systems, including Avid
Low Res Encode systems. This is necessary so that the Interplay Framework can list the
systems in its client applications such as the Interplay Service Configuration or Health
Monitor.
Computers with Multiple Network Interfaces
Computers that have multiple network interfaces in use must be entered in DNS so that all IP
Addresses have the exact same hostname.
If you have multiple network interfaces on a computer and one is not used, use the Device
Manager to disable the interface. If not, the computer may have problems communicating
with the Interplay Framework Multicast Repeater. For more information on Multicast
Repeaters, see “Configuring a Multicast Repeater” on page 108.
Configuring an Avid Unity ISIS System
On an Avid Unity ISIS system, if your network extends outside of ISIS Zone 1, you must
®
configure a router to communicate between the two VLAN
Know Where Your Subnets Are on the Network
systems.
Create a system diagram that identifies the subnets on your Avid Interplay environment. You
must install and configure the Multicast Repeater software on each subnet as part of the Avid
Interplay Framework installation. For information on configuring Multicast Repeaters, see
“Configuring a Multicast Repeater” on page 108.
19
Chapter 1 Installation Overview
Diagnosing Interplay Framework Problems
Use the System Check tab of the Avid Interplay Workgroup Properties tool to detect and
diagnose problems in your Interplay environment.
Time Synchronization
If you already have a system in place to maintain Time Sync on your network, you can
continue to use that system. Or you can use the Interplay Framework Time Synchronization
service to perform the same task.
The Avid Time Synchronization Service enables time synchronization between different
machines in a workgroup. The Time Synchronization Service can operate in either Master
mode or Slave mode. In Master mode, the service retrieves a reference time from a
configured time source and redistributes it to the Slave services within the workgroup. The
time source can be the local PC clock, an NTP server, or an Adrienne
installed in a server, such as the CaptureManager server. In Slave mode, the Time
Synchronization Service listens for time notifications from the workgroup and (optionally)
sets the local PC clock to match.
It is important to use only one time synchronism mechanism to set the local PC clocks in the
Interplay environment. If a Time Synchronization Slave service is configured to set the local
PC clock and it detects that some other mechanism (such as Windows 32 Time Services)
changes the local clock, then the Time Sync Slave service will disable itself to avoid the
local clock from jumping back and forth. The Time Sync slave will also post a Warning in
the Health Monitor.
™
Timecode card
20
For more information on Time Sync, see “Using Time Synchronization in an Avid Interplay
Environment” on page 101 and the Interplay Framework Readme at the top level of the
Interplay Installer DVD or on the Knowledge Base.
Using AirSpeed and Low Res Encode
When using Avid AirSpeed® and Avid Low Res Encode to perform a dual ingest, it is
important that you lock your video signal to your timecode source. For example, you can
connect a video feed and a Time of Day timecode device into a sync device to lock the
incoming video and audio with timecode.
It is also important that the two capture devices are in sync. If the captured high res video
and low res video are off by a few frames, you should delay the video signal going to one of
the capture devices in order to ensure that the two video signals match. For more
information, see the Avid Interplay Low Res Encode Setup and Configuration.This
document is on the Avid Interplay installer DVD. See “Installing and Configuring Avid
Interplay Low Res Encoder Software” on page 63.
User Names and Passwords Required For Avid Unity and Product Servers
User Names and Passwords Required For Avid
Unity and Product Servers
Some Avid products require user accounts on the Avid Unity system. The user names and
passwords on the Avid Unity system must match the user names and passwords on the
product server. If you are using a PortServer for Avid Unity MediaNetwork, these user
accounts must also have the same accounts and passwords on the PortServer system.
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Passwords are case sensitive so the passwords must match exactly.
Creating the Server Execution User Account
The Server Execution User is a Windows operating system user account that is used only to
run the Interplay Engine processes. You need to specify the user name and password of the
Server Execution User account the first time that you install the Interplay Engine software.
This account must fill the following requirements:
•The account must have local administration rights on the operating system for the
Interplay Engine Server. The Interplay Engine installation software asks you for a user
name and password and automatically creates the account. Usually this is a domain
account that has already been created.
Ideally this should be an account that human users do not use to log onto the system. If
there is ever a problem with the account, for example if someone changes the password
by mistake, users may not be able to access the Interplay database.
•An account with an identical user name and password must have read/write access to the
Avid Unity workspaces that contain media. You use the Avid Unity ISIS or Avid Unity
MediaNetwork Administration tool to create this account.
For security reasons, do not use the Interplay Engine server operating system Administrator
account. Create a unique account that you use only as the Server Execution User. For
example, you can create an administrative account called “IPEngine.” Avoiding the word
Administrator can help indicate that this account is not used for normal administrative tasks.
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The Server Execution User account is different from the Interplay Administrator account.
The Server Execution User account is used to run the Interplay Engine processes.The
Interplay Administrator account is used to manage users and the database.
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Chapter 1 Installation Overview
You need to create an account with the identical user name and password in two or three
places, depending on your configuration:
•If your Interplay system is part of a domain, create a domain user (for example,
“IPEngine”). In an Interplay Engine cluster configuration, the Server Execution User
must be a domain user. If you want to run the Avid Interplay Engine within your domain
and also want to automatically make use of domain user management, such as Windows
Domain or LDAP, you must specify a domain user as the Server Execution User.
•On the Avid Unity system, create an account with read/write access to the Avid Unity
workspaces that contain media. Use the Avid Unity ISIS or Avid Unity MediaNetwork
Administration tool to create the account.
•On the Interplay Engine server, create an account during the installation process. A
Windows account with administrative rights is created automatically. Usually this is a
domain account that has already been created.
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n
When you install the Interplay Engine or the Interplay Archive Engine, do not select
the default Server Execution User. Create a custom user instead.
Recreating the Server Execution User
If you have already installed the Interplay Engine and need to change the user name and
password of the Server Execution User account, run the NXNServerUser.exe tool. For
information on using the tool, see the section “Troubleshooting the Server Execution User
Account” in the Avid Interplay Engine and Avid Interplay Archive Engine Administrator’s Guide. The tool is located in the following directory on the Interplay Installer DVD:
Installers\AssetMgr\Tools\NXNServerUser
See the Interplay Readne for information on updating the Server Execution user on a cluster
system.
Accounts for Accessing Workspaces
To allow the Interplay Engine to access the Avid Unity workspaces, you need to set up user
accounts on both the Interplay Engine and Avid Unity system. The user name and password
for these user accounts must match exactly on both the Interplay Engine and Avid Unity
system. If the user names or passwords are different, the workspaces will not be available in
Interplay Administrator settings, such as the Editor Database settings - Voice Over Target
workspace.
22
User Names and Passwords Required For Avid Unity and Product Servers
The workspaces available from the Interplay Administrator settings depends on the user
account used to log in to the Interplay Administrator. For example, when you log in to the
Interplay Administrator server using the Administrator account you can access all the Avid
Unity workspaces; provided the users are set up correctly on both the Interplay Engine and
Avid Unity system.
To access all workspaces:
1. Make sure the Administrator account on both the Interplay Engine and Avid Unity
system have the exact same password. Passwords are case sensitive.
2. Log in to the Interplay Administrator server using the Administrator account.
To access a limited list of workspaces:
1. Make sure a user account with administrator privileges is created on the Interplay
Engine and the same user name and password are used to create a user account on the
Avid Unity system. These user accounts must have the exact same user name and
password.
2. Log in to the Interplay Administrator server using this user account.
The Avid Unity user’s workspace access privileges setting determine which workspaces
are available.
Manually Setting a Target Workspace For Voice Over Assets
If the Interplay Administrator - Editor Database settings - Voice Over Target Workspace
menu displays “No Items to Show,” and the user and password are correctly set, you can
manually set the voice over target workspace.
To manually set an audio voice over target workspace:
1. Log into Interplay Access as an Administrator.
2. In the Assets browser, right-click the database node (for example, AvidWG) and select
Advanced > Get/Set Property.
The Get/Set Property dialog box opens.
3. On the Get/Set Property tab, in the Name text box, type:
Make sure you type the Property name exactly, because Property names are case
sensitive.
4. In the Value text box, type the name of the workspace you want to use as the target
workspace for audio voice over assets.
23
Chapter 1 Installation Overview
5. Click Apply.
6. Click OK.
Accounts for Using Deletion
To allow deletion in an Interplay environment, you must set up the following user accounts.
You can use any user name and password for these accounts, but the user name and
passwords must match exactly on all servers.
•Avid Unity system
-Avid Unity user with administrator privileges for Interplay Engine. This user must
not be the Administrator account.
•Interplay Engine server
-Microsoft Windows user with administrator privileges
-Interplay Engine Server Execution user
When installing the Interplay Engine on the Interplay Engine server, select the
Custom User Account option to create the Avid Interplay Engine Execution User.
The Server Execution User is the Microsoft Windows user that runs the Avid
Interplay Engine (the Avid Interplay Engine Execution User). This user needs to
have administrative access to the file server. The installer makes this user a local
administrator on the Avid Interplay Engine server. For more information, see
“Creating the Server Execution User Account” on page 21.
Accounts for Using AirSpeed Server
When you are adding an Avid AirSpeed server in an Interplay workgroup, the Interplay
Engine server needs a Windows user account (with Admin rights) with the user name
airspeed
additional information, see “Configuring Avid AirSpeed in Avid Interplay Adapter” on
page 119.
and password
avid.
You must use these exact user and password names. For
Accounts for Using Interplay Transfer
When you are adding Interplay Transfer into an Interplay workgroup, the Interplay Engine
server requires a user for the Interplay Transfer. Create the following user on the Interplay
Engine server:
•User name: transfermanager
•Password: avid
24
Accounts for Avid Editing Applications, Assist, and Instinct
The following limitations exist for Interplay v1.1.4:
•Avid editing applications such as NewsCutter, Media Composer, and Symphony that are
part of an Interplay environment can use a regular Windows User login. However, when
you install the application you must first log in as an Administrator, install the
application, and initially launch the application as an Administrator. See the Avid
editing application Readme for details.
•Avid Assist and Avid Instinct have similar limitations: When you install the application,
you must first log in as an Administrator, install the application, and initially launch the
application as an Administrator. You may then subsequently run the application as a
regular User.
•In Avid Unity MediaNetwork, do not use the same login to log into Windows and to log
into the Connection Manager for Avid Unity. For more information, see the Interplay
Readme.
Check the Interplay Readme for any changes to the Windows login permissions.
Application Keys
Application Keys
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The following systems require a hardware application key (also known as a dongle):
•Interplay Engine server - also requires a software application key. For more information,
see “Installing Software on the Interplay Engine Server” on page 36.
•Interplay Media Services
•Interplay Transfer
•Interplay Transcode provider system (for any Transcode provider that is not run on the
Interplay Media Services system)
•Interplay Archive provider (for any Archive provider that is not run on the Interplay
Media Services system)
•Avid editing applications
Do not lose the USB application key. Your software does not function without it. If you
lose your application key, you must purchase another key from Avid at the full market
cost of your software.
25
Chapter 1 Installation Overview
Software Installed on Avid Interplay Systems
The topics in this section list the software components installed on the Avid Interplay clients
and servers. The Avid Interplay Installer combines components together to make the
installation straightforward for an individual system. Depending on the size of your
configuration, you need to make decisions regarding the software you will install on the
Interplay Engine and the Media Indexer server.
Graphic Editor
In the client software table, the term Graphic Editor refers to a system used for graphics or
other work that does not involve Avid assets. Examples of these file assets are Adobe
Photoshop files, Microsoft Office files, and other file assets that are useful in an Interplay
environment. They can be checked into the Avid Interplay database and made available to
other users. Graphic Editor systems use Avid Interplay Access. For more information, see
the Avid Interplay Engine and Interplay Archive Engine Administration Guide.
Interplay Framework Components
There are two important steps to perform when you install the Interplay Framework
software:
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26
1. Provide the correct workgroup name when prompted.
The Workgroup name is case sensitive. You can use the Avid Interplay Workgroup
Properties tool to change the workgroup name after the install if necessary.
2. Select the correct services to install on the system.
When you install software on the client systems, the installation program automatically
selects the components that you need for a client system. The following are the basic
services:
•Core Components
•Configuration Utility
•Diagnostic Log Viewer
•Health Viewer
•Machine Monitor
•Time Synchronization (see “Using Time Synchronization in an Avid Interplay
Environment” on page 101)
Software Installed on Avid Interplay Systems
The following services are critical to the Interplay environment and must be installed on at
least one system. They are often installed on the Media Indexers in a High Availability
Group but in a large installation you can choose to install the services on a separate system
to improve performance on the Media Indexer.
•Avid Lookup Service - See “Installing the Lookup Server on a Separate Server” on
page 107.
•System Configuration
The following services are optional depending on whether you use them in your Interplay
environment:
•Multicast Repeater - Required when Interplay clients are on a different subnet from the
shared storage Media Indexer. See “Configuring a Multicast Repeater” on page 108.
•SNMP Gateway
The Avid SNMP Gateway service can capture a snapshot of a workgroup by mirroring
all of the health information in a simple network management protocol (SNMP)
management information base (MIB). It uses an SNMP daemon to send traps to an
SNMP trap receiver whenever a warning or critical system condition occurs. It captures
a snapshot of the workgroup, reflects it in an SNMP MIB, and makes that information
available to SNMP manager applications, such as HP® OpenView, by acting as an
SNMP agent that responds to requests.
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•Email Alerter
The Email Alerter is an e-mail daemon, which sends e-mail notifications to a
configurable list of recipients when any of the health parameters—on systems in the
workgroup—are at warning or critical health level. The Avid Lookup service gathers the
health level information from systems within the workgroup.
The Avid Email Alerter is configured using the Avid Interplay Service Configuration
application.
The SNMP Gateway and Email Alerter are resource intensive applications. If you plan
to use those services, don’t install them on the Media Indexer or Interplay Engine
servers. If necessary, use the Interplay Workgroup Properties tool to disable the
services.
27
Chapter 1 Installation Overview
Software Installed on Interplay Clients
The following table shows the software that is installed on the Interplay client systems.
n
In the following tables, X stands for required and O stands for optional.
Software Installed on Interplay Clients
iNEWS
Software
Assist ApplicationXX (O)
Avid Unity clientXXOXO
iNEWS Instinct applicationX
Editing applicationX
CaptureManager applicationX
Interplay AccessXXXX
Media IndexerX
Interplay Transfer clientX
Interplay Framework
Core ComponentsXXX (O)XX
Avid Lookup service
Configuration UtilityX (O)
c
InstinctAssistAccess
b
d
a
X
X (O)X (O)XX
Avid
Editor
X (O)X (O)
Graphic
Editor
a
CaptureManager
Client
Diagnostic Log ViewerX (O)X (O)X (O)XX
Health ViewerX (O)X (O)X (O)XX
Machine MonitorX (O)X (O)X (O)XX
System Configuration
Time SynchronizationXXX (O)XX
Interplay Media Services
ProEncode ClientX(O)
a. Do not run Assist and an Avid editing application at the same time on the same computer.
b. Installed automatically on Avid Assist and iNEWS Instinct as part of the software application install.
c. For additional information, see “Interplay Framework Components” on page 26.
d. On a large system, you may want to disable optional Framework services on Instinct and Assist clients.
28
Software Installed on Interplay Servers
Software Installed on Interplay Servers (excluding Media Indexers)
Software Installed on Avid Interplay Systems
Software
Interplay
Engine
Interplay
Archive
Engine
Media
Services
Interplay
Transfer
Engine
Media
Services
Provider
Capture
Manager
Server
Interplay EngineX
Interplay AccessXXXXX
Interplay AdapterX
a
Interplay Archive EngineX
CaptureManager serverX
Interplay TransferX
Interplay Transfer clientX
Media IndexerX (O)
a
Interplay Framework
Core ComponentsX (O)
Avid Lookup ServiceX (O)
Configuration UtilityX (O)
Diagnostic Log ViewerX (O)
Health ViewerX (O)
Machine MonitorX (O)
System ConfigurationX (O)
Time SynchronizationX (O)
Multicast RepeaterX (O)
d
XXX X X (O)
d
d
d
d
d
d
d
d
XXX XX (O)
XXXXX (O)
XXX XX (O)
XXXXX (O)
XXXXX (O)
General
Purpose
Server
b
X
c
X (O)
X (O)
e
X (O)
X (O)
Interplay Media ServicesX
ProEncode ProviderX (O)
Transcode ProviderX (O)
Archive ProviderX (O)
a. On a non-cluster system with 10 or less Interplay clients. Do not install on a cluster system.
b. See “Interplay Adapter and AirSpeed” on page 120.
c. Starting at CaptureManager v4.0.4, The Interplay Transfer client is not required on a CaptureManager server.
d. Do not install Interplay Framework software on a cluster or on a single engine system with more than 10 clients.
e. Install only one System Configuration service per Lookup server. Additional services can affect performance.
29
Chapter 1 Installation Overview
Software Installed on Media Indexer Servers
The following table lists the software installed on different servers depending on the Media
Indexer’s use in the Interplay environment.
Software Installed on Avid Media Indexer Servers
Software
On Same System as
Interplay Engine
Member of a High
a
Availability Group
Delegate Media
Indexer
Interplay EngineX
Interplay AccessX
Interplay AdapterXb
Media IndexerX X X
Interplay Framework
Framework CoreX X X
Lookup serviceXc
Configuration UtilityX XX
Diagnostic Log ViewerX XX
Health ViewerX XX
Machine MonitorX XX
System ConfigurationX
c d
Time SynchronizationX X X
Multicast Repeater
SNMP Gateway
f
e
X(O)X(O)
30
Email Alerter
a. This configuration is intended for systems with less than 10 clients. For larger systems, do not install the Media
Indexer on the Interplay Engine.
b. Only on a system with 10 or less clients. Do not install on an Interplay Engine cluster system.
c. Only on a system with 10 or less clients. Do not install on an Interplay Engine cluster system.
d. Install one per Lookup service and install on the same system as the Lookup service.
e. A Multicast Repeater must be installed on each subnet. See “Configuring a Multicast Repeater” on page 108.
f. SNMP Gateway and Email Alerter are resource intensive applications. Do not install the services on a Media
Indexer, Avid Interplay Engine, or Interplay Archive Engine.
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