Product specifications are subject to change without notice and do not represent a commitment on the part of Avid
Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product
may only be used in accordance with the license agreement.
This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.
T
his document is protected under copyright law. An authorized licensee of Avid iNEWS Command may reproduce this
publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or
distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or
educational services to others. This document is supplied as a guide for Avid iNEWS Command. Reasonable care has been
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typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of
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The following disclaimer is required by Apple Computer, Inc.:
APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING
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ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS.
THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of
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This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph
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INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
2
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that
the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in
supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to
distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the
suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this
entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all
copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Nexidia Inc.:
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be
liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or
operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect,
special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s
products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates
has been advised, knew or should have known of the possibility of such damages.
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respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
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Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are
subject to copyright protection.
3
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U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
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4
Footage
Arri — Courtesy of Arri/Fauer — John Fauer, Inc.
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"The
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Avid iNEWS | Command v3.2 Installation and Configuration Guide • 9329-65262-00 Rev B • Created 9/10/14 •
This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed
form.
Congratulations on your purchase of your Avid iNEWS | Command system.
Command offers a considerable amount of functionality for the state-of-the-art newsroom,
including newsroom system integration and playout control. With Command, newsroom
personnel can easily create and manage playlists.
This publication provides information on how to install and configure the Command system.
The documentation describes the standard features of a basic system configuration.
n
Therefore, your system might contain certain features and hardware that are not covered in
the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
>This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
Symbol or Convention Meaning or Action
Bold fontBold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the
| (pipe character)The pipe character is used in some Avid product names, such as
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published. You should always check online for the most up-to-date release notes or
ReadMe because the online version is updated whenever new information becomes
available. To view these online versions, visit the Knowledge Base at
www.avid.com/support.
Check the documentation that came with your Avid application or your hardware for
3.
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/support. Online services are
vailable 24 hours per day, 7 days per week. Search this online Knowledge Base to find
a
answers, view error messages, access troubleshooting tips, download updates, and to
read or join online message-board discussions.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay | Production. In this document, the pipe is used in product
names when they are in headings or at their first use in text.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
14
Avid Training Services
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
15
16
1Installing and Configuring the Command
Server
Command is a device automation system that integrates with any iNEWS or MOS-enabled
newsroom computer system (NRCS) and provides broadcasters precise control over a range of
playout devices, including video servers, still stores, and character generators in a broadcast
news environment. Backup services and mirrored playout make this system reliable while the
user interface allows you to control multiple production devices. Command also works with
Avid Service Framework applications and services to ensure you always have the best
system performance.
•System Architecture
•Checklist: Before you Begin
•Checklist: Command Server Installation
•Copying Install CD to Local Directory
•Installing Avid Service Framework
•Installing the License Service
•Installing Avid iNEWS | Command on the Server
•Configuring the Command Server
•Configuring a Second Command System
System Architecture
The basic Command system is comprised of servers that run a variety of Command services,
workstations that run the client software, and devices, such as Avid AirSpeed video servers,
Thunder production servers, and Deko graphics systems.
Command is scalable and can adapt to work in traditional newsroom-based playlist creation to
production-centric workflows where running orders are created inside the Command playback
application. All of the services can run on a single computer, or they can be spread out across
multiple computers with redundant services configured as backups to take control if any or all of
the primary services should become unavailable.
An example of a basic Command system architecture is shown in the following illustration:
Checklist: Before you Begin
Avid recommends having all primary Command services on one designated primary server with
the backup services running on other backup servers. Command determines primary and backup
roles based on the length of time the service has been running. The server that has been running
longer is the primary. Therefore, to get all primary services on one server, it is necessary to start
the primary server first; when all services have started, start the backup servers. This is the only
way to ensure all services on the primary server take on the primary role, which allows for more
consistent behavior during times when redundancy is needed, and it helps simplify any necessary
troubleshooting efforts.
Checklist: Before you Begin
Before you start to install software and configure the Command Server(s), ensure the following
tasks are completed.
Tasks
Assign a static IP address to each server.
If the server has dual network cards, you must disable the unused connection.
The Avid Service Framework relies heavily on DNS name resolution to discover and communicate
with Avid Service Framework and Command services.
18
Checklist: Command Server Installation
Tasks
Establish the DNS server and ensure all computers with Command services or applications
are entered in the DNS table with reverse lookup enabled.
Make sure that your TCP/IP settings have the correct primary and alternate DNS addresses.
Also, ensure the Advanced TCP/IP settings (on the DNS tab) are set to the following:
•The Append these DNS suffixes option is selected and the domain is listed, preferably
first.
•The Register this connection’s addresses in DNS check box is selected.
•(Optional) The Use this connection’s DNS suffix in DNS registration check box is
selected.
If Command will be used to control a third-party video device via VDCP, ensure that a serial card or
serial port server are used.
For version compatibility information, see the latest ReadMe available for your version of
n
Avid iNEWS Command.
Some Avid Interplay products, such as Instinct, Assist, and Access use Service Framework. Avid
iNEWS Command also uses Service Framework; however, the two versions might not be
compatible. Consult with Avid Customer Support to determine Service Framework compatibility
when Avid Interplay products are installed in the same workgroup. It might be necessary to:
Tasks
Use a separate workgroup for the Command system.
Install Command on separate machines that run Service Framework compatible with Command.
Checklist: Command Server Installation
Determine which computer or computers will serve as iNEWS Command Servers and, if
installing on a redundant system, decide which one will run the primary services; you should
install on the primary server first, then the backup server(s).
If you want to copy the installation CD to a specified location on your network to alleviate or
n
reduce having to manually insert the CD into actual computers on site, see “Copying Install CD
to Local Directory” on page 21.
On the Command Server, complete the following tasks in the order
viewing this checklist online, you can easily link to a topic that provides procedural details for
the task. Return to this main checklist after you have completed each task.
19
that they are listed. If you are
Checklist: Command Server Installation
TasksRefer to...
Install Avid Service Framework.“Installing Avid Service Framework” on page 23
Install the License service.“Installing the License Service” on page 29
Configure the License service.“Configuring the License Service” on page 33
Add temporary license.“Adding the Temporary Command License” on
page 33
Generate an activation file for a full license.“Generate an Activation File for a Full
Command License” on page 35
Add the permanent license.“Add the Permanent Command License” on
page 36
Install Avid iNEWS Command. For redundancy,
repeat this procedure on the second server.
Configure the Command Server.“Configuring the Command Server” on page 44
All settings in Command and Service Framework are case sensitive. Ensure that case matches in all
n
configuration settings.
Set the system administrator password.“Configuring the System Administration
(Optional) Configure the Time
Synchronization service.
Installation and configuration of the Time Synchronization service only applies to sites that do not
n
already have a method for synchronizing PC clocks on the network.
(Optional) Configure the Lookup tab in
Workgroup Properties.
(Optional) Configure the system name.“Configuring a Second Command System” on
Configure the AirSpeed device services.“Configuring AirSpeed Device Services” on
Configure the Avid Video device services.“Configuring VDS for Omneon” on page 46
“Installing Avid iNEWS | Command on the
Server” on page 38
Password” on page 44
“Configuring the Time Synchronization
Service” on page 45
“Configuring the Lookup Tab” on page 64
page 67
page 65
“Configuring VDS for VDCP” on page 54
For information on how to configure the Avid Video device service for the Harris NEXIO plug-in, see
n
the third-party documentation provided by the Harris Corporation.
20
TasksRefer to...
Copying Install CD to Local Directory
(Optional) Configure the Interplay Agent
services.
(Optional) Configure the UMD device service
for Under Monitor Display or In Monitor
Display devices.
“Configuring Avid Interplay Agent Services” on
page 58
“Configuring the Avid UMD Device Service” on
page 60
Copying Install CD to Local Directory
The autorun feature on the Avid iNEWS Command installation CD enables you to copy all
necessary files to a local directory on your network. From that location, you can then access
product documentation and run the installer applications on computers across your local area
network.
To copy the CD to a local directory:
1. Insert the Command installation CD. The autorun installation program starts and displays
the following screen.
2. Click the Copy This CD To A Local Directory button.
The Browse For Folder dialog box appears.
21
Copying Install CD to Local Directory
3. Select a local directory. If one does not exist, you can make a new folder.
4. Click OK. A progress bar will appear a
For upgrades, some files might already exist on your computer. If so, a dialog box (like the one
n
shown below) will notify you of this and ask for your overwrite approval of existing files with
those on the CD.
5. When the Copy Complete dialog box appears i
s the files are copied.
ndicating a successful copy, click OK.
22
Installing Avid Service Framework
Avid Service Framework consists of applications and services which provide dynamic discovery
and lookup mechanisms, a scalable notification system, a centralized configuration tool,
diagnostic logging for workgroup-enabled applications and services, system health monitoring,
and so on. Some of the services are known collectively as Support services. The Support services
are viewed, monitored, and configured using the Service Framework applications.
Avid strongly recommends the installation of the Avid Service Framework applications, which
n
take up almost no space or overhead on the hard drive and can prove vital in troubleshooting
integration issues, etc.
Those most vital to iNEWS Command are:
Major ServicesDescriptionServerWorkstation
Installing Avid Service Framework
Avid Lookup Service This service enables communication between all
Command and Framework services running in
the workgroup. Without it, there is no
communication between services. Only two
should be installed in a workgroup.
System Configuration This service sets the configuration settings for all
configurable services. The Avid Service
Configuration application is used to enter
configuration information that the System
Configuration service will carry out and set in
the registry. Without it, the workgroup cannot
function. Only two should be installed in a
workgroup.
ch computer (server and workstation) running Avid iNEWS Command software requires at
Ea
least the core components of Service Framework and must be able to connect to a computer
running the Avid Lookup service.
Avid Service Framework and Avid iNEWS Command must be installed individually on each
n
computer; do not use drive image software as a substitute for installation. Avid does recommend
making a image of the hard drive after installation, but not before.
23
Installing Avid Service Framework
To install the Avid Service Framework software:
1. Insert the Command installation CD (or access the install program from the network).
When installing Service Framework on Command Servers, use only the installer provided on the
n
Command installation CD and not any other software DVD that might be supplied with other
Avid products, such as AirSpeed Multi Stream.
The autorun installation program starts and
The Command Documentation button will open a window displaying the contents of the Doc
n
folder on the Command installation CD in which product documentation is provided in PDF
format.
displays the following screen.
If the autorun does not begin, manually navigate to and run the
install program.
2. Click the Avid Service Framework button.
Other dialog boxes could appear depending on whether older versions of Service Framework,
n
the License service, or Command are found on the server, particularly if upgrading existing
software. If one appears, read it carefully and reply accordingly with regard to upgrades, etc.
A splash graphic will appear briefly as the insta
the Welcome dialog box appears.
24
ller prepares the InstallShield Wizard. Then
ServiceFrameworkSetup.exe
3. Click Next.
The Workgroup Name dialog box opens.
Installing Avid Service Framework
4. Set the location to which Avid Service Framework will be installed and click Next.
25
5. Type a new or existing workgroup name in the field.
Do not install iNEWS Command in an Avid Interplay workgroup.
n
Because iNEWS Command is mission critical, Avid recommends you make it a separate
orkgroup from any existing Interplay workgroups. Make a note regarding the workgroup
w
name so that it can be entered during other Avid Service Framework installations. You must
use the same workgroup name on all computers and devices that are connected in your
Command architecture. The workgroup name is case sensitive.
Installing Avid Service Framework
c
If you are updating the Service Framework software, the installer remembers the last
installed value. If the workgroup name was changed after the install, the installer will not
be aware of the change.
6. Click Next.
The Option
s dialog box opens.
26
7. Select the option: Typical Avid Server Install and click Next.
The Custom Setup dialog box opens.
Installing Avid Service Framework
On the Command Server, you must ensure the Lookup Service and System Configuration
are selected. For more information about them, see the table on page 23.
following table includes additional applications and services that Avid strongly
The
recommends be installed on the server—since they do not take up any overhead and are
useful in troubleshooting situations.
27
Installing Avid Service Framework
Applications and
ServicesDescriptionServerWorkstation
Service Configuration This application is used to configure settings and
host names for Framework and Command
services in the workgroup. For instance,
configuring the Command system to work with a
GPI panel requires defining certain parameters
through the Avid Service Configuration
application. Avid recommends installing this
application on the Command Server.
Health MonitorThis application allows you to see the status of
Command and Framework services health
statistics throughout the workgroup. Avid
recommends installing this application on the
Command Server.
DiagnosticsThis application is used to view Avid log files
(
.alf
) when troubleshooting. Avid recommends
installing this application on the Command
Server.
Machine MonitorThis service reports machine information to the
Health Monitor, including disk, memory, and
network status. You can also monitor specific
services on that local machine. Avid
recommends installing this service on the
Command Server.
The following table describes some minor services that are generally considered optional or
are not recommended at sites under certain circumstances. If concerned about overhead, you
should not install these services.
Minor ServicesDescription
Email AlerterThis service sends a notification email if one of the services in the
workgroup has a warning or critical status. It is seldom installed on the
Command Server.
SNMP GatewayThis service provides an interface to send health monitoring information to
industry standard SNMP manager applications. It is seldom installed on
the Command Server.
28
Minor ServicesDescription (Continued)
Time SynchronizationThis service should only be installed if you do not already use something
to synchronize your PC clocks on the network. If you use NTP or some
other method for time synchronization, do not install this service.
Serious problems can occur if more than one service for time
c
synchronization is installed.
Multicast RepeaterThis service is required only when a workgroup must span subnets or
dom
ains. It is seldom installed on the Command Server.
8. Click Next and follow the installation instructions to complete the installation.
You might be required to restart your system to complete the installation.
n
After installation, verify that the services are
Framework services were installed.
Installing the License Service
Installing the License Service
running on each computer where Service
The Avid License service manages the site licenses for Command Workstations as well as CG
and video devices that interface with the Command system.
This service must be installed on the computer running the Command Server software, but is not
necessary on any other computer; however, two instances of this service can be installed for
redundancy. Some configuration is required after installation.
To install the License service:
1. Insert the Command installation CD (or access the install program from the network).
The autorun installation program starts and displays the following screen.
29
Installing the License Service
The Command Documentation button will open a window displaying the contents of the Doc
n
folder on the Command installation CD in which product documentation is provided in PDF
format.
If the autorun does not begin, manually navigate to and run the
install program.
2. Click the Avid License Service button. If Avid Servi
warning dialog box will appear.
If it does, click OK and install Avid Service Framework before restarting this installation.
See “Installing Avid Service Framework” on page 23 for more information.
Other dialog boxes could appear depending on whether older versions of Service Framework,
n
the License service, or Command are found on the server, particularly if upgrading existing
software. If one appears, read it carefully and reply accordingly with regard to upgrades, etc.
30
ce Framework is not already installed, a
Avid_License_Setup.exe
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