Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology,
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The software described in this document is furnished under a license agreement. You can obtain a copy of that license by
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Other patents are pending.
This document is protected under copyright law. An authorized licensee of Avid iNEWS Command may reproduce this
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2
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Copyright 1995, Trinity College Computing Center. Written by David Chappell.
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Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that
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Modifications Copyright 1999 Matt Koss, under the same license as above.
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NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
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Portions of this software licensed from Paradigm Matrix.
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“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
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3
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Footage
Arri — Courtesy of Arri/Fauer — John Fauer, Inc.
Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS.
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Editor/Producer Bryan Foote.
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News material provided by WFTV Television Inc.
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Editors — Filmmakers — Special Effects Artists — Game Developers — Animators — Educators — Broadcasters — Content
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Send us your reels and we may use your footage in our show reel or demo!*
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*Note: Avid cannot guarantee the use of materials submitted.
Avid iNEWS v3.3 Setup and Configuration Guide • 0130-30597-01 • Created 11/23/10 • This document is
distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
Congratulations on your purchase of your Avid iNEWS system. It is a vital part of the Avid
news system solution that integrates with other Avid systems and third-party equipment to
provide an ideal nonlinear workflow and optimize the news production process.
This guide is part of a two-book set designed to keep pace with current advances in the Avid
system’s news production capabilities. The set—made up of this book and the Avid iNEWS Administration Guide—is a comprehensive resource of all administrative information you
will need to take advantage of the many options available to you.
This guide will lead you through even the most complex procedures with task-oriented
instructions. The information provided here builds on basic news production procedures
described in the help system and other user-based guides, while adding a complete
explanation of all of the tools and techniques required to manage the newsroom computer
system, including useful tips, shortcuts, and custom options.
The documentation describes the software features and hardware related to the iNEWS
n
newsroom computer system, which is extremely customizable. Your system might not contain
certain features and/or hardware that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
Symbol or Convention Meaning or Action
>This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
Bold fontBold font is primarily used in task instructions to identify user interface
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:
-If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
mouse action. For example, Command+Option+C or Ctrl+drag.
24
-If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
...With the Syntax of Console Commands
If you are at the console and are unsure about the function of a console command, use the
help command.
To view instructions about using a command:
If You Need Help
tUse the following command:
For instance, type:
The following data appears:
dbvisit -<d or v or i> -[r or m name] -[s] [block# ...]
‘r’ for read only
‘s’ for “slow” to eliminate cache usage
‘m’ for machine name to disconnect
‘i’ to just validate isam files
Lengthy console displays might be edited to emphasize only the most important information
n
in this guide. An ellipsis (...) represents portions of the console display not shown in the text.
Also, because of the margin limitations of this guide, console command lines might appear
wrapped to multiple lines. This does not necessarily indicate the need to press an Enter key.
Unless otherwise indicated, console commands should be typed on a single line, allowing
the computer to wrap the text whenever the command line stretches beyond the screen
margin.
help dbvisit
help
<command name>
for an explanation of the dbvisit command.
25
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Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
™
26
1Introduction
The iNEWS newsroom computer system is an integrated digital news production system,
which provides journalists, producers, directors, writers, and technical personnel with an
array of tools to make their jobs easier.
This chapter contains the following main sections:
•Overview of iNEWS
•System Administrator Tasks
-Basic Tasks
-User Tasks
-Database Tasks
-Security Tasks
-Customizing the System
-Storage Maintenance Tasks
-Device Tasks
-Reviewing Default Settings
-Troubleshooting
Overview of iNEWS
An iNEWS newsroom computer system provides:
•News gathering from text sources
•News production, including:
-Story creation and script editing
-Association of machine control items to script
-Show planning and creation
-Show archiving
-Contact organization and scheduling
•News to air, including:
-On-air playback control
-File exporting
-Internet publishing
Some primary components of iNEWS include:
•Linux-based computers running the iNEWS Server software. In this guide, these host
computers are referred to as the iNEWS Servers, or individually as server A, server B,
and so forth.
•A Windows-based computer running the iNEWS console multiplexor program. This
computer is known as the console.
•Windows- or Vista-based computers running the iNEWS client software. These
computers are known as iNEWS Workstations.
•Windows-based computers running the iNEWS Data Receiver software, which is used
to ingest wires and other text-based research material
•Other peripherals, such as printers and teleprompters.
Additionally, the iNEWS system is capable of interfacing with a wide variety of production
devices. Avid iNEWS Command provides a central point of control for numerous video
servers and graphics devices, or MOS protocol may be used to send playlists to
MOS-compatible playout controllers.
System Administrator Tasks
The following sections describe common system administrator responsibilities and tasks.
Basic Tasks
Before you can customize or maintain the iNEWS newsroom computer system, you must
learn several basic tasks, which include:
•Start up or shut down iNEWS Server software, which includes logging out users and
taking the system offline.
•Back up a site file before making file modifications.
•Send system administrator commands from the console to one or more of your system’s
computers.
•Become a console superuser, capable of performing actions that are only accessible to
users with superuser permissions.
User Tasks
A user is anyone who can log in to the database and use iNEWS NRCS. Your
responsibilities regarding users are:
System Administrator Tasks
•Monitor user information, such as users’ access privileges and which users are currently
logged in.
•Customize the traits of users’ accounts to enable users to more effectively use the
system.
•Provide a new employee access to the information stored in the iNEWS NRCS database
by creating a new user account.
•Remove user accounts of former employees to prevent improper access to the iNEWS
NRCS database.
Database Tasks
The iNEWS system database contains the information your oganization needs to function. A
system administrator’s tasks associated with the database include:
•Design forms (that is, story templates) to display important information about stories in
a queue.
•Monitor changes to files and queues in the database.
•Unlock or delete any item in the database, and recover items that were accidentally
deleted or corrupted.
29
1 Introduction
•Create new folders or queues in the iNEWS system database to meet your organization’s
•Remove a directory or queue from the database, if it is no longer used.
•Change the name or traits of an existing directory or queue.
•Assign the mailbox trait to queues for configuring automatic story distribution into and
Security Tasks
There are many ways to ensure the security of your iNEWS system. Your responsibilities
regarding system security include:
•Monitor and change passwords or force users to change them by setting up system
•Monitor user login activity to guard against unauthorized use of the iNEWS system.
•Assign security to a directory or queue, limiting access to a specific group of users.
•Restrict database access by placing users into security groups based on job roles and
Customizing the System
expanding needs—including setting up rundowns.
out of queues.
checks and modifications.
need for information.
30
Your responsibilities regarding customization include:
•Customize command names, message text, and other items by changing their entries in
your system’s dictionary files.
•Create templates for the CG Title Entry tool.
•Design and assign custom keyboards for users with a unique set of keyboard macros.
Storage Maintenance Tasks
You will want to monitor the database regularly to ensure adequate storage. Storage
maintenance tasks include:
•Monitor how much free space is available in the database and, if necessary, increase the
amount to prevent the system from running out of space.
•Perform preventive database maintenance by periodically running certain utility
programs that can find and fix minor problems before they become serious.
•Backup the entire database or portions of it onto tape, so if necessary, the information
can be restored to the database later.
•Make a backup copy of files any time you make important changes.
System Administrator Tasks
Device Tasks
A device is any kind of hardware or software that performs a specific function when it is set
up on the iNEWS system. Your responsibilities regarding devices include:
•List the parameters of any device running on your system or list all devices of one type.
•Add any type of device to your system, if you have the capacity and license permission.
•Edit site-specific files, to change the setup information for a device in your system’s
configuration file.
•Reconfigure the system so it recognizes any changes you make to your system’s
devices.
•Set up printer styles so users can print stories or queues in predetermined formats. For
example, a director rundown only showing specific rundown fields.
•Set up servers, which are utility programs automatically performing various actions on
the database.
•Change wire distribution and sorting of data coming into your database from a wire
service to queues based on their category codes or content.
•(Optional) Write dialogs—lists of instructions—for each connect service to automate
the connection process. A connect service is a device that connects a user to a remote
computer system.
Reviewing Default Settings
Your responsibilities regarding system profiles, default settings, and command syntax
include:
•Changing a system profile setting to change your system’s operation.
•Reviewing default settings of all system profile parameters.
•Reviewing command syntax for edit, console, and job list commands.
Troubleshooting
Your troubleshooting responsibilities include:
•Transfer system activities from a halted computer to other system computers. If a
computer connected to the system has been halted, bring the system back to operation
using the remaining computers
•Reconnect a computer that has been halted. Following routine maintenance, reintegrate
a computer into your system’s operation.
31
1 Introduction
32
2The iNEWS Console
The iNEWS console multiplexor serves as a “command center” that enables system
administrators to monitor and maintain the iNEWS newsroom computer system.
This chapter contains the following main sections:
•Overview of Hardware
•Starting the Console
•Logging in as a System Operator
•Entering Superuser Mode
•Changing System Administration Passwords
•Exiting the Console
•Troubleshooting a Frozen Console
•Types of Console Commands
•Selecting One or More Servers
•Zooming in on One Server
•Using Console History
•Using the Remote Console
•The Console Configuration File
Overview of Hardware
The iNEWS console multiplexor serves as a “command center” that enables system
administrators to monitor and maintain the iNEWS newsroom computer system. The
iNEWS console multiplexor—commonly known as the console—is a DOS- or
Windows-based computer running custom-created Avid software. The console PC
connects—via a serial link—to two or more iNEWS Servers and communicates with each
server simultaneously.
The following diagram shows a sample layout for a dual-server newsroom computer system.
With an external analog modem line, the console also provides a secure remote console
feature, which enables a system administrator or Avid Customer Support personnel, if
necessary, to do routine maintenance and diagnostic work while away from the computer
Starting the Console
room. On newer Windows-based consoles, other remote access software can let
administrators access the console securely from inside the network without needing to be at
the console. However, Avid Customer Support requires a modem for remote access.
Console Keyboard
While the console multiplexor uses a standard computer keyboard, the Enter key on the
numeric keypad is the console’s Command key, the Escape key is—by default—used as the
Escape character for remote command execution, and the system administrator can
preprogram the keyboard’s function keys to execute console commands. The following
diagram identifies the locations of important keys on the typical console keyboard.
The Enter key on the numeric keypad will be called the Command key throughout this guide
n
to prevent confusion with the Enter key on the keyboard.
Starting the Console
If your console has been turned completely off, it should start the console program
automatically when it boots up. If not, it can be started manually.
To start the console program:
1. Do one of the following:
tFrom the operating system prompt, type:
tDouble-click
2. Press Enter.
The console display will appear with multiple regions, each region associated with a server
and showing the following prompt:
login:
console.exe
console
.
.
35
2 The iNEWS Console
Console Display
Although the console can control multiple servers, your console has one screen, which is
often divided into regions to separate the output from each server. The user can alter the
display to show multiple regions or a single region.
The following graphic shows a console display for a dual-server system; the console screen
is divided into two regions.
36
Your console screen has as many regions as there are host servers in your system.In the
example, the top region displays the output from server A, and the bottom region displays
the output from server B. The wavy lines (^^^) to the left of the identifier for server B
indicate that it is currently selected or active. Each region will have its own server and
command prompts, after which you can enter various commands. See “Types of Console
Commands” on page 41 for more information.
To identify which region belongs to which server, the console displays the name of the
server that a region represents in that region’s lower right corner.
Each server’s name is based on the system ID (typically a station’s call letters) and the
n
server’s name (usually a single letter, such as A, B, or C). Examples in this guide use NRCS
as the fictional station and system ID.
Should data shown in a region extend beyond the size of the screen, the user can temporarily
pause the display output. See “Using Console History” on page 46 for more information.
Logging in as a System Operator
System administrators must log in to iNEWS at the console differently than other users who
log in at an iNEWS Workstation. For security reasons, system administrators should log out
of the system when not using it.
To log in as the system operator:
1. Select the server(s) displaying the login prompt. See “Selecting One or More Servers”
on page 45 for more information.
so
2. Type:
3. Press Enter.
4. If your system has a password for this account—and most do—then type in the
password when prompted. To keep the password confidential, the console does not
display what you type.
The system operator password is set during installation of the iNEWS Server software on the
n
iNEWS Servers. For information about changing the system operator password, see
“Changing System Administration Passwords” on page 38.
5. Press Enter.
.
Logging in as a System Operator
The console’s server prompt will look similar to this:
NRCS-A$
Entering Superuser Mode
An administrator can take special system privileges as a console superuser when he or she
needs to use more powerful—and therefore potentially more dangerous—commands. Once
the administrator is done with these more powerful commands, he or she can give up the
privileges without logging out. Giving up the privileges (by exiting superuser mode) helps
prevent mistakes and provides better security.
The console’s server prompt is the visual indicator for whether you are logged in as a system
operator or have enter superuser mode. The server prompt for a system operator login ends
with a dollar sign ($). The server prompt while in superuser mode ends in a pound sign (#).
The system operator prompt looks like this:
NRCS-A$
37
2 The iNEWS Console
The superuser prompt looks like this:
NRCS-A#
If a command example in this guide shows the superuser prompt—ending in a pound sign
n
(#)—you must be in superuser mode to use the command.
A password is required for taking superuser privileges. This password is the same as the root
user password, which is set during installation of the Linux operating system on the iNEWS
Servers. See “Changing System Administration Passwords” on page 38 for more
information.
To take superuser privileges:
1. If you are not already logged in, then log in as a system operator, by typing: so.
2. Enter superuser mode by typing:
3. Press Enter.
4. Type the superuser password at the password prompt. To keep the password
confidential, the console does not display what you type.
5. Press Enter.
After you entered the password correctly, the console shows that you have superuser
privileges by changing the dollar sign ($) at the end of the server prompt to a pound sign
(#). If you enter an incorrect password, the console displays an error message and
returns you to a system operator prompt.
su
.
c
To prevent users from typing unauthorized commands, never leave the console
unattended when logged in with superuser privileges. You should enter superuser
mode only when you need to type a superuser command, and give up the privileges
immediately after typing the command.
To give up superuser privileges and return to the system operator prompt:
tPress Ctrl+D.
The console shows that you are a system operator by changing the pound sign (#) at the
end of the console’s server prompt to a dollar sign ($).
Changing System Administration Passwords
When logging in to the console as either a system operator or superuser, a password is
needed. These system administration passwords are typically set by Avid Customer Support
technicians during the installation of either the iNEWS Server software or the Linux
operating system (OS). However, they can be changed later by system administrators at the
console.
38
Changing System Administration Passwords
Changing the superuser password also changes the Linux root user password, which is set
n
during the Linux OS installation, must be more than six characters, initially.
Keep a confidential record of password changes. Knowing the passwords is critical. If you
forget your passwords, the operating system might need to be reinstalled from scratch by
Avid Customer Support technicians.
For more information on changing the password for the remote console, see “Editing the
Console Configuration File” on page 55.
To change the system operator password:
1. Log in as a system operator, using the current password.
2. At the server prompt, type the password command, as shown:
3. Press Enter.
4. Type the current password, and press Enter.
5. When prompted, type a new password, and press Enter.
If the system operator password is fewer than six characters or is based on a word in the
n
dictionary, the system will issue a “BAD PASSWORD...” message, but it will accept such
passwords. The system will not accept a blank password.
6. When prompted to confirm, retype the new password, and press Enter.
To change the console superuser password:
1. Enter superuser mode, using the current password.
2. At the superuser prompt, type the password command, as shown:
3. Press Enter.
4. Type the current password, and press Enter.
5. When prompted, type a new password, and press Enter.
6. When prompted to confirm, retype the new password, and press Enter.
If the password does not match, the system displays an error message. Start over by retyping
n
the new password. Also, if the superuser password is fewer than six characters or is based
on a word in the dictionary, the system will issue a “BAD PASSWORD...” message, but it
will accept such passwords. The system will not accept a blank password.
NRCS-A$ passwd
NRCS-A# passwd
7. Press Ctrl+D to leave superuser mode.
The pound sign (#) at the end of the console’s server prompt will change to a dollar sign
($).
39
2 The iNEWS Console
Exiting the Console
You should leave the console on at all times while the iNEWS system is running. However,
the following situations might require you to exit the console:
•You need to edit the console’s configuration file. See “The Console Configuration File”
on page 52 for more information.
•The console is frozen, and you are unable to unfreeze it using the methods described in
“Troubleshooting a Frozen Console” on page 40.
To exit the console:
1. Press the Command key.
2. Press Ctrl+E.
3. When
If running on a DOS system, after the console application closes, the prompt for your
n
operating system will appear.
COMMAND^EXIT
The console application closes.
appears, press Enter.
Troubleshooting a Frozen Console
If the servers on your system are not responding to commands and are not displaying
messages, potential causes to look for include:
•Ensure that you or someone else has not stopped scrolling. If you suspect this problem,
restart scrolling.
•Ensure that the server ports have not stopped sending and receiving. If you suspect this
problem, restart the sending and receiving from server ports.
•Verify whether static electricity froze one or more of the servers’ I/O ports. If you
suspect this problem, reset the servers’ I/O ports.
•Check for an application program that will not stop running. If you suspect this problem,
stop the program and log in again to the console.
Here are several possible procedures you can do to identify and resolve the problem.
40
To check and restart scrolling:
1. If that is the case, XOFF is displayed under the region where scrolling has stopped.
2. Press Ctrl+Q to start scrolling.
Types of Console Commands
To restart sending and receiving from server ports:
1. Press the Command key.
x
2. Type:
3. Press Enter.
In the previous two procedures, the XON command is shown being issued in two ways: first,
n
by pressing Ctrl+Q and second, by pressing the Command key and typing
accomplish the exact same thing.
To reset the servers’ I/O ports:
1. Select the affected server(s).
2. Press the Command key.
3. Type:
4. Press Enter.
To stop a runaway program:
1. Select the affected server(s).
2. Hold down the Control key and press the backslash key (Ctrl+\).
.
r
(for reset).
x
. Either way will
This stops the program on the selected server(s).
If this does not stop the program so that the console displays a system prompt, suspend the
program by pressing Ctrl+Z—or whatever the suspend (susp) character is. The default is
Ctrl+Z.
You can use the jobs command to list suspended programs and kill suspended programs by
using the kill command along with a percent sign (%) and the job number, such as:
If the console still does not respond, exit the console program and restart it as described in
“Exiting the Console” on page 40 and “Starting the Console” on page 35.
Types of Console Commands
You can type two kinds of commands at the console:
•Server commands are sent to the iNEWS Servers.
•Console control commands are sent to the iNEWS console software that communicates
with the servers.
kill %1
.
41
2 The iNEWS Console
A detailed list of commands is provided as an appendix to this guide. See “Console Control
Commands” on page 478 and “Console Server Commands” on page 482 for more
information. Also, see “If You Need Help” on page 24 for more information on syntax of
console commands.
System administrators can preprogram the function keys on the keyboard to execute
commands, too. For more information about assigning commands to function keys, see
“Assigning Commands to Function Keys” on page 44.
Using Server Commands
The iNEWS system will not recognize server commands entered in upper case. Type server
commands at the console in lower case after the prompt for the server to which you want the
command sent. For instance, if you want to send a command to server A, type the command
after the server prompt associated with server A.
The console displays each server’s prompt based on the system ID and the server’s name,
n
separated by a hyphen. Examples in this guide use NRCS as the system ID and single
letters—such as A, B, or C—as the server name.
For instance, the server prompt might appear like this:
The appearance of the server prompt varies, depending on how the system administrator is
logged in to the console. See “Logging in as a System Operator” on page 37 and “Entering
Superuser Mode” on page 37 for more information.
An example of a server command is the
command—which when sent to an iNEWS Server will return information about who is
logged in.
To simultaneously send a server command to multiple servers:
tType the server command followed by a pound sign (#).
The # character acts as a place holder for each server name. It is replaced with each
server’s computer name, such as A or B, before the console sends the server command
to all servers in the system. This allows system administrators to send commands to
multiple servers without having to select each server and send commands individually.
For instance, when you type
connect b
To stop a server command:
tPress Delete.
to server B, and so forth.
connect #
list sessions
the command
NRCS-A$
command—or
connect a
list s
is sent to server A,
42
Types of Console Commands
If that does not work, press Ctrl+C—the stty interrupt character. Doing so will interrupt the
command’s execution. As a last resort, pressing the Control and Backslash keys (Ctrl+\—the
stty quit character) will stop the command’s execution. Avid recommends you should
attempt to “interrupt” before trying to “quit” the execution.
If the server sends a message while you are typing a command, the console stops displaying
your keystrokes to display the message. However, it continues to record what you type. After
it has displayed the message, then the console will display the data you typed in its entirety.
If you are interrupted by a console display or have mistyped a command, you can cancel the
entire command line and start over by pressing Ctrl+U.
The character used to issue the command that cancels an entire command line—known as
n
the “kill” character—may be customized, using the stty command. For instance, to set it to
the “at” character, you would type:
stty kill @
.
To reset it to the default Ctrl+U, type:
The same customization capability applies to the “intr” or “interrupt” character, which is
used to interrupt a running program. For instance, type:
Delete key, To reset it to the default Ctrl+C, type:
^U
To cl ari fy, the
key, to get the ^ character, and then the U or C letter key respectively. The same applies to
^?
. You can view these settings by entering the server command:
the
and ^C —shown above— mean to hold the Shift key down and press the 6
Using Console Control Commands
The Enter key on the numeric keypad is the console’s Command key. When you press it, the
console displays the command prompt—also called the command line—from which you can
type in commands.
The command prompt appears as shown:
COMMAND^
To enter console control commands:
1. Press the Command key.
2. Type the console control command.
Some of the most common console control commands are those used to activate a region
of the console display—by selecting an iNEWS Server(s)—and those commands used
to view a record of messages displayed on the console, known as the console history.
stty kill ^U
stty intr ^C
.
stty intr ^?
.
to set it to the
stty -a
.
43
2 The iNEWS Console
These commands are explained in “Selecting One or More Servers” on page 45 and
“Using Console History” on page 46. For a complete list of console control commands,
see “Console Control Commands” on page 478.
3. Press Enter.
If you make a mistake when typing a command, use the Backspace key to move the cursor
n
back and then type over the error.
Assigning Commands to Function Keys
The system administrator can preprogram the keyboard function keys to execute commands.
For instance, you can program F1 to select server A, F2 to select server B, and F7 to move
up 200 lines in the console history buffer.
To assign a command to a function key:
1. Press the Command key.
2. Type the name of the function key you want to use, followed by the equal sign (=) and
the command the key is supposed to execute.
The following example assigns the command of choosing server A to the F1 key:
f1=c a
3. Press Enter.
To assign a command sequence to a function key—that is, include the Command and
Enter keys in the definition—use the open brace ({) to represent Command, and the
close brace (}) to represent Enter.
For example, to program the complete command sequence (press Command key, type
computer command to select all servers, and press Enter) to function key F10, you
would type:
To change a command assigned to a function key:
tAssign a new command to the key.
To delete a function key’s command assignment:
tAssign a null value to the key.
Displaying Function Key Assignments
To avoid inadvertently overwriting a function key’s command assignment, you can check
whether a command has been assigned to a specific function key.
f10={c *}
44
To find out the command (if any) assigned to a key:
1. Press the Command key.
2. Type the name of the key, such as F9.
3. Press Enter.
Press Command again to clear the command assignment from the console screen.
Selecting One or More Servers
On the console, you can select one server or multiple servers at the same time. For instance,
some commands must be executed on all servers simultaneously, so on a two-server system,
you must select both server A and B before typing in the command.
To select only server A:
1. Press the Command key.
2. Do one of the following:
Selecting One or More Servers
tType:
tType:
computer a
c a
3. Press Enter.
To select both the A and B servers:
1. Press the Command key.
2. Do one of the following:
tType:
tType:
computer ab
c ab
3. Press Enter.
To select all servers:
1. Press the Command key.
2. Type:
c *
3. Press Enter.
Selecting all servers enables you to send a command to all of them simultaneously.
When you select all servers, each server region’s bottom line changes to a wavy line of
caret symbols (^^^). Only one cursor appears, usually in the top region; however, the
console commands you type appear simultaneously in each region of the console screen.
45
2 The iNEWS Console
Zooming in on One Server
In addition to the computer command, you can also use the zoom command to select a
server. Unlike the computer command, which operates in multiple region mode, zoom
selects one server at a time and devotes the entire console screen to that server (or region).
To zoom in on one server, such as server B:
1. Press the Command key.
2. Do one of the following:
tType :
tType :
3. Press Enter.
The following graphic shows the console screen after “zooming in” on server B’s
region.
To restore the screen to its former multiple region state, use the
select any server. It does not matter which one you select; the console screen will revert to a
multiple region display, and the region for the selected server will have the cursor.
zoom b
z b
computer
command to
Using Console History
When output from a server command consists of more lines than can fit in a region, lines
will be scrolled off the screen. The console maintains a history buffer containing
data—known as console history—that has appeared on the screen.
The system can also be configured to log console history for viewing at a later time.
n
46
Using Console History
You can go scroll through the console history to review prior activity on any of the iNEWS
Servers.
The top of the buffer contains the oldest information; the bottom of the buffer contains the
most current. To view this data in screen-sized chunks, you must pause the screen display.
To pause the screen display:
tPress Ctrl+S. The console screen temporarily stops scrolling.
Pressing Ctrl+S does not have any effect if you are using a remote console. A remote console
n
is connected by a modem dial-in from an external location. See “Using the Remote
Console” on page 50 for more information.
When the screen is full of text, XOFF appears at the bottom of the selected region, as
shown:
To manually resume scrolling:
tPress Ctrl+Q.
47
2 The iNEWS Console
Even if you do not press Ctrl+Q, the console automatically resumes scrolling after a
pause of 60 seconds.
To view recent history on a particular server:
1. Zoom in to the server whose history you want to review.
2. Press the Command key.
3. Do one of the following:
tType th e
tType th e
history.
tType th e
up
command, which moves the console screen up one line in the history.
down
command, which moves the console screen down one line in the
top
command, which moves the console screen to the top of the history.
tType th e
history.
If you follow the up or down commands with a number, the console screen will move up
or down that number of lines in the history. For instance,
the console history—10 lines. If you follow the up or down commands with a word, the
console screen will search from the current position backward or forward for that word,
and if found, moves to the line containing that word. The commands are not case
sensitive.
The pound character (#) is a wild card that can be included in the word to be searched for
n
with the up and down commands. It is also used to search for numbers. For instance,
is a numerical search, and is not the same as
console history.
4. Press Enter.
print
The
command is followed by a number, the screen will display that number of lines of
history, starting from the current position. When the
word,
bottom of the history, or newest line of information.
The
n
print
printing lines of history to a printer is
See “Console Control Commands” on page 478 for more information.
bottom
command may also be used to view lines of console history. When the
all
, the screen will display all lines from the current position scrolling to the
command does not send console history text to a printer. The command for
command, which moves the console screen to the bottom of the
up 10
, moves up—or back in
up 10
, which will move up 10 lines in the
print
command is followed by the
list
, followed by either a number or the word, all.
up 10#
48
Logged Console History
You can configure iNEWS to log console history to disk for later review. The logs are
written to the hard drive on your console PC, traditionally in the
a Windows-based computer at:
The logs are named as shown in the following table:
File for server AFile for server BContains the following information
log.a1log.b1Most recent console history
log.a2log.b2Old console history
log.a3log.b3Older console history
log.a4log.b4Oldest console history
The log.a1 file is the most recent console history; you can also view it as shown in prior
examples using the up command.
As the log.a1 file fills up, old files are renamed and a new log.a1 file is created as follows:
C:\Console
C:\Program Files\Avid\Console
Using Console History
directory or on
.
•log.a1 is renamed log.a2
•log.a2 is renamed log.a3
•log.a3 is renamed log.a4
•A new log.a1 is created
The log files are ASCII text files that can be read with any word processing program. You
must exit the console program if you want to edit the logs in any way.
You can use the view console control command to view the log files without editing or exiting
n
to DOS, but view only lets you start at the top of the file and scroll down. You cannot move
back or search for words. See “Console Control Commands” on page 478 for more
information.
Both the presence or absence of disk logging and the size of the log files can be configured
console.cfg
in the
information.
file. See “The Console Configuration File” on page 52 for more
49
2 The iNEWS Console
Using the Remote Console
The console should have a modem attached to it. This enables someone in another location
to call up the console and log in, thereby turning the remote computer into a remote console.
The primary use for a remote console is to enable Avid Customer Support technicians or
system administrators to perform diagnostics and maintenance work on the iNEWS system
from a remote location.
This section explains the requirements for dialing in over a modem line, what you can expect
to see on the remote screen, and how to execute commands remotely. It also provides
procedures for logging out from a remote console and logging out a remote user from the
main console.
To dial in to the console, you must have a computer that transmits and receives ASCII
characters. You must also have set the following modem options:
•Eight data bits
•No Parity
•One stop bit
•9600 baud rate
50
To connect as a remote console:
1. Dial in to the console.
To prevent unauthorized people from dialing in to the console, remote access is
protected with a password. When you dial in, you see a
If you do not see the prompt immediately, pressing Enter should display it.
2. Enter the password when prompted.
After you type the correct modem password, the console connects you to the first server
listed in the console configuration file, usually server A.
The modem password is set in the console’s configuration file. See “Editing the Console
n
Configuration File” on page 55 for more information.
MDM
At the console,
was selected from the remote console. Commands typed at the remote console are sent
to that server and displayed on its console region. Likewise, output from that server are
displayed both on the console and the remote console.
is displayed at the bottom of the region representing the server that
PASSWORD
prompt on the screen.
Executing Remote Commands
After logging in, you can type commands and review history almost as if you were seated at
the console itself. All commands except zoom are available from the remote console. Just as
at the console, these commands can be abbreviated using the first letter in each command.
There are also some differences when using a remote console:
•The remote console displays screen input and output for only one server at a time, even
if you have more than one selected.
When you select two or more servers, the order in which you list the servers in the
computer command determines which server’s display you see. For instance, if you type
c ab to select servers A and B, you see output only from server A on the remote console,
even though what you type is sent to both A and B.
•Use the Escape character instead of the Command key to display the console command
prompt.
The Escape character, by default, is set to the Escape (Esc) key; however, the character may
n
be customized, using the
For instance, to set the Escape character to the keystroke combination of the Control and Y
keys (Ctrl+Y), type:
escape
escape Ctrl+Y
command in the following format:
.
Using the Remote Console
escape <char>
The Ctrl in the above command means to hold down the Control key while pressing the Y
letter key. It is important to remember that the
remote console and there must be a space after the command.
To reset the Escape character to its default, type the
Escape key. For instance, type:
escape Esc
Logging out a Remote Console
After connecting to the console from a remote location, you should remember to log out.
If you are at the main console and discover that you or someone else has been using the
remote console but did not log out when done, you can log out the remote user from the
main console.
To log out after you finish using the remote console:
1. Press the Escape character.
l
2. Type:
3. Press Enter.
4. When the remote console redisplays the
. The lowercased L in this step stands for logout.
escape
escape
.
PASSWORD
command can only be used from a
command, space, then press the
prompt, hang up your modem.
51
2 The iNEWS Console
To log out a remote console user from the main console:
1. Press the Command key.
m
2. Type:
. The lowercased M in this step stands for modem.
3. Press Enter.
Always follow this procedure before disconnecting the modem on the main console.
n
The Console Configuration File
The console uses information from its own configuration file—a text file called
console.cfg—to set a number of parameters, such as:
•Whether or not disk logging is enabled
•Information about each of the servers connected to the console
•Information about the remote console
This section contains a sample configuration file, defines the console configuration
keywords and their parameters, and provides procedures for viewing and editing the file.
Sample Console Configuration File
Here is a sample console configuration file:
computer
hostess 3f8
irq 4
label NRCS-A
name A
speed 9600
;
computer
hostess 2f8
irq 3
label NRCS-B
name B
speed 9600
;
computer
hostess 3e8
irq 4
label NRCS-C
name C
speed 9600
;
The configuration file consists of a list of keywords, such as name and label. Most keywords
are followed by parameters, such as a and NEWS. The keyword modem identifies the start
of the modem (remote console) section. The keyword computer identifies a server section.
Each server and the modem must have its own section in the console configuration file.
Console Configuration Keywords
Here are the configuration keywords and their parameters if they have any.
Keyword & ParametersDescription
computerIndicates the beginning of a server section. Must appear at the top
of each server section on the configuration file.
hostess <port-address>Indicates which port address (in hex) the console uses to
communicate with a particular device (that is, a server or the
modem). This information, which is dictated by the hardware, was
placed in the configuration file when your system was installed
and should not be changed.
irq <interrupt-request-number> To get the attention of the console, each device (that is, the servers
and the modem) connected to the console must have an interrupt
request number defined. Typically, these are shared: COM 1 and 3
use the same number, and COM 2 and 4 use the same number. The
irq keyword tells the console which interrupt request to expect
from each device.
This information, which is dictated by the hardware, was placed in
the configuration file when your system was installed and should
not be changed.
label <region-name>Defines a label that the console uses to identify each server’s
region of the console screen. The label can be up to 15
alphanumeric characters long, and is typically the system ID.
53
2 The iNEWS Console
Keyword & ParametersDescription
log <drive:filename> [server(s)]
[max size]
Enables disk logging. No matter what filename (for example, log)
you designate here, the system always uses extensions like A1,
A2, and B1, as indicated in “Logged Console History” on page
49. If you do not follow the filename with a list of the servers for
which you want history to be recorded, the console records history
for all servers. If you omit a log size it defaults to 16,384 bytes.
This example creates a log file on the C drive in the same location
as the console application (console.exe) for all servers, and its
maximum size is 40,000 bytes:
log c:log * 40000
modemIndicates the beginning of a modem section of the configuration
file.
name <computer-name>Names the server described in that section of the configuration
file. Each server must have A, B, C, or D as its name.
password <password>The modem password that must be typed when someone logs in at
a remote console. The password can have up to eight
alphanumeric characters and is case sensitive.
portaddress <port>Selects the DOS address (in hex) the console should use to
communicate with a particular device, such as a modem. This
information which is dictated by the hardware, is placed in the
configuration file during installation and should not be changed.
Each device must have a port address defined in its section. The
portaddress keyword is used instead of hostess when your system
has four servers and a modem. In that case, the modem must use
com1 as its port. The port parameter should always be defined as
3f8.
54
speed <baud-rate>Sets the baud rate for communication between the console and the
server. The console ports always communicate at 9600 baud, eight
data bits, no parity, and one stop bit.
timeout <minutes:seconds>Allows you to set a time-out value for any modem connection.
The system automatically logs out a modem connection if there is
no activity for a specified amount of time. For instance, a value of
6:00 would automatically log out a modem connection after six
minutes of inactivity. This keyword, which should only be used in
the modem section, provides added protection should a user forget
to logout from a modem connection to the console.
With a value of 0:00—the default value—the feature is disabled,
which means the system will not log out a modem connection
regardless of inactivity length. The maximum value is 546
minutes and 7 seconds (546:07).
Viewing the Console Configuration File
You can view the console’s configuration file from the console itself or, on a Windows-based
PC, open it in a text editing program, such as Wordpad, to view it.
To view the console.cfg at the console:
1. Zoom in on one server, such as server A.
2. Press the Command key.
3. Do one of the following:
The Console Configuration File
tType:
tType:
4. Press Enter to display the first line in the console configuration file.
5. Continue to press Enter to scroll through the file.
view console.cfg
v console.cfg
.
.
Editing the Console Configuration File
Probably the only modification you will ever need to make to the console’s configuration file
is to change the modem password, used when logging in from a remote console.
To edit the console.cfg file:
1. Open the file using Microsoft’s program, Wordpad.
2. Save the file after you complete your modifications.
If the console configuration file is stored on a DOS PC, you need to use a DOS editing tool,
n
such as
edit
to change it, or copy the file to a Windows-based PC to edit it.
55
2 The iNEWS Console
56
3Getting Started
System Administrators are responsible for knowing how to start up and shut down the
iNEWS system. This requires logging in at the console multiplexor, which is done
differently than other iNEWS users and provides access to features that other logins do not.
Information on using the console, including logging in, is covered in Chapter 2. This chapter
provides specifics on starting up and shutting down the newsroom computer system.
This chapter contains the following main sections:
•Starting the System
•Shutting Down the System
•Starting a System in Single-Server Mode
Starting the System
The following procedure shows you how to reboot your servers and synchronize them. This
is primarily for dual- or triple-server systems. For steps on starting a system in single-server
mode, see “Starting a System in Single-Server Mode” on page 62.
Because the following procedure applies to an entire system that has been shut down, you
n
must perform all the steps on all servers, except where otherwise indicated.
To start your iNEWS system:
1. Power up or reboot servers to the login prompt.
The servers will display the following line ten times—one per second:
Press any key to continue.
If no key is pressed, the bootup will continue normally after ten seconds. If a key is
pressed, the system displays a message similar to the following:
The default is the SERIAL CONSOLE option, for booting to the iNEWS console. Use
the up or down arrow keys to select another option; however, the other options should
not be used for any reason, unless instructed to do so by Avid Customer Support
personnel. Press Enter to continue.
Starting the System
c
c
If the system was not shut down as described in “Shutting Down the System” on page
60, check the console history for messages indicating that all servers shut down at the
same time. Do not connect servers unless you are sure their databases are mirrored. If
you cannot find messages indicating simultaneous shutdown, or are otherwise unsure
whether the disks are mirrored, call Avid Customer Support for assistance before
proceeding. If the servers are not mirrored, it will be necessary to bring the system up
as a single-server system and go through the re-mirroring process. See “Starting a
System in Single-Server Mode” on page 62 for more information.
If the system was taken through a normal shut down according to instructions, the
databases would still be mirrored and you can continue the normal startup procedure.
2. Select all servers.
3. Log in as a system operator by typing:
4. When prompted, type the password.
5. Type:
connect #
The # character acts as a place holder for each server name, allowing you to send a
single command to multiple servers simultaneously. So, typing
connect a
When connected, each server displays status messages and the system prompt returns.
Messages similar to the following appears:
connect successful for NRCS-A, starting servers...
A is OFFLINE. ID is NRCS.
System is A. Master is A.
Disk status is OK. The database is OPEN.
to server A,
connect b
so
to server B, and so forth.
connect #
will send
Connecting servers provides each server with a unique name and causes each one to
read and interpret the system profile. The servers can work together as a system after
reading the system profile information.
6. (Optional) Check for edit and order locks if you are restarting the system after a power
failure. During a power failure, the system might not have had time to remove edit and
order locks from the database before shutting down.
When you restart the system, remove these locks.
Checking for edit and order locks might take time depending on the size of the database. In
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an emergency, bypass this step to get the system running. Go back later and remove locks to
provide system access. The system can detect invalid locks and will ignore them.
a.Select one server.
b.Type:
dbclean -x .
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3 Getting Started
7. Select all servers.
The -x option tells dbclean to skip queues or directories marked with a skip flag,
reducing the time it takes to run.
.
The period (
database, so that it does not miss any part of the database not marked with a skip
flag.
) after the -x causes dbclean to start at the root directory of the
8. Type:
Resources used for iNEWS Workstation, Data Receiver, and rxnet sessions do not print any
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messages until a workstation establishes a connection.
startup
Information similar to the following appears:
Checking free space...
Sep 10 15:42:51 NRCS msg: System is being configured
-Causes the master computer (usually server A) to read the configuration file
-Brings each server online so users can log in
-Checks database free space (dbfree)
-Starts all devices and utility programs
The console displays device-ready messages (Hot-to-go as each device starts up,
indicating that the device is online and available.
Shutting Down the System
If you need to turn off your servers or reboot the system, first shut down the system. Shutting
down the system:
•Saves any open stories
•Removes any remaining edit and order locks
•Ensures that each server’s copy of the database is the same
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Shutting Down the System
Because the system requires that you shut down all servers at the same time, most steps in
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this procedure are performed on all servers simultaneously. Except where instructed to do
otherwise, ensure that you have selected all servers before performing each step. See
“Selecting One or More Servers” on page 45 for more information.
To shut down your iNEWS system:
1. Broadcast a message to notify users that the system is being shut down. For instance,
broadcast -dl Please log out, system being shut down.
type:
2. Select all servers.
3. Log out all users.
4. Type:
If the servers do not all display the same configuration settings—such as “System is
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AB”—then the databases on the servers are most likely not mirrored and must not be
brought back up using normal startup procedures. Contact Avid before proceeding.
5. Type:
6. To continue, type: y and press Enter.
status
This will display the systems current configuration status; verify that the servers are still
connected to each other and running in the normal AB configuration for dual-server
systems or ABC configuration for triple-server systems. If they are, you may continue
with normal shutdown procedures.
shutdown
A message similar to the following appears:
WARNING! This will stop all devices on this computer, and close the
database.
To prevent loss of work in progress, 'logout all' first.
Do you really want to do this (y/n)?
The screen appears similar to the following:
Do you really want to do this (y/n)? y
/exc/shutdown: Stopping all devices
/exc/shutdown: Closing database
The shutdown process stops all workstations, wires, and other devices, and no further
changes can be made to the database.
7. Log in as a superuser, by typing:
su
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3 Getting Started
8. When prompted, enter the password.
NRCS-A$ su
password:
NRCS-A#
9. When the superuser prompt appears, shut down the system by using a form of the init
command, as shown:
NRCS-A# halt
Broadcast message from root (ttySO) (Fri ...)
The system is going down for system halt NOW!
INIT: Stopping atd: [ OK ]
Stopping keytable: [ OK ]
...
Turning off swap:
Turning off quotas:
Unmounting file systems:
Halting system...
flushing ide devices: hda
System halted.
10. Turn off each server.
To start up the system again, follow the procedure in “Starting the System” on page 58.
Starting a System in Single-Server Mode
If the servers were not operating in their normal system configuration, such as AB in
dual-server systems, or if they were not shutdown using normal procedures according to
instructions in this manual, the databases on the servers may not be mirrored.
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62
If the databases are not mirrored, you must not bring the system up using normal start
up procedures as instructed in “Starting the System” on page 58 or you will risk
database corruption.
If non-mirrored servers, the system administrator must bring the system up in single-server
mode and then go through the database re-mirroring process. This section provides the steps
for starting a system in single-server mode.
Starting a System in Single-Server Mode
Contact Avid Customer Support for assistance with triple-server systems. It might be
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possible to start these systems in a dual-server mode, depending on the circumstances of the
shutdown.
To start the iNEWS system in single-server mode:
1. Power up or reboot the server on which you want the system to run.
2. Select that server.
3. Log in as a system operator by typing:
4. When prompted, type the password.
5. Do one of the following:
tTo connect server A as a single system, enter the following command:
connect a single=a
tTo connect server B as a single system, enter the following command:
connect b single=b
The syntax
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use C in place of A or B. Also, notice in the following sample message that the “System is A”
not AB or ABC.
net=a
or
net= b
Messages similar to the following appear:
Sep 10 16:25:52 inews-a last message repeated 15 times
...
connect successful for NRCS-A, starting servers...
A is OFFLINE. ID is NRCS
System is A. Master is A.
Disk status is OK. The database is OPEN.
NRCS-A$
is also acceptable. If you have a third server, such as server C,
so
6. (Optional) Check for edit and order locks if you are restarting the system after a power
failure. During a power failure, the system might not have had time to remove edit and
order locks from the database before shutting down.
When you restart the system, remove these locks.
Checking for edit and order locks might take time depending on the size of the database. In
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an emergency, bypass this step to get the system running. Go back later and remove locks to
provide system access. The system can detect invalid locks and will ignore them.
tType:
dbclean -x .
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3 Getting Started
The -x option tells dbclean to skip queues or directories marked with a skip flag,
reducing the time it takes to run.
The period (
so that it does not miss any part of the database not marked with a skip flag.
.
) after the -x causes dbclean to start at the root directory of the database,
7. Type:
startup
Checking free space...
Sep 10 15:42:51 NRCS msg: System is being configured
The entire newsroom computer system will now be run off the single server. The
commands entered on a single-server system for shutting down are the same as those
used to shut down a dual-server or triple-server system. To return to a dual or
triple-server system, it will be necessary to complete the database re-mirroring process.
64
4Users
People in your newsroom must have user accounts to use the iNEWS newsroom computer
system. Each user account has various user traits associated with it that capture information
about the user’s interaction with the system—information such as passwords, keyboard
preferences, and permissions for story editing.
This chapter explains how the system administrator can access and change user account
information from any iNEWS Workstation. However, user traits can also be viewed and
modified at the console. The procedures for using the console are covered in “Managing
Traits at the Console” on page 623.
This chapter contains the following main sections:
•Viewing User Accounts
•Modifying User Traits
-Changing a User’s Password
-Changing User Preferences
-Setting up Simplified Users
•Creating New Users
-Creating a New User Area in News Database
-Adding a New User Account
-Enabing a New User to Receive Mail
•Searching for User Information
•Removing User Accounts
•The User Manager Account
•The Database Manager Account
•Logging Out All Users
Viewing User Accounts
You must be logged on as a superuser or user manager (umanager) to change user traits. For
an explanation of the umanager account and privileges, see “The User Manager Account” on
page 96.
To view traits associated with a particular user account:
1. Select Tools > Options > Users.
The Manage User Accounts dialog box appears.
2. Enter the user name in the User ID field.
An asterisk (*) in the User ID field will result in all user accounts listed when you click
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Search or press Enter. To search for all users with names that start with a certain letter, type
that letter followed by an asterisk.
3. Do one of the following:
tClick Search.
tPress Enter.
Viewing User Accounts
The results of the search appear in the User List field located in the center of the dialog
box. The data provided in the field includes: User ID and Name, last time the user
logged in, whether the user account has superuser privileges, and so forth. The scroll bar
at the bottom of the field may be used to view the rest of the User Account data.
The Print User List button will send the User Account data for the results appearing in
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the User List field to the printer. There is no option to selectively limit what data is
printed.
4. Do one of the following:
tDouble-click the user name in the User List field.
tClick the name once to select it, and then click the Modify/Display button.
The Modify button will appear with the word Display on it if you do not have authority to
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modify user accounts. This applies to user managers (umanager) who cannot alter
superuser accounts. Also, the traits shown in the dialog box will appear gray to indicate that
the information is for viewing only.
The Modify User Account dialog box appears.
The dialog box shows user traits associated with the account you chose, such as the
user’s name, read rate, and mail queue name. All user traits shown in the various
sections of the Modify User Account dialog box are explained in detail in “User Traits”
on page 69.
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4 Users
Modifying User Traits
You must be logged on as a superuser or user manager (umanager) to change user traits. The
superuser account is an iNEWS user account with superuser type access privileges. It is not
the same as the superuser mode used at the console. See “User Traits” on page 69 for more
information. For an explanation of the umanager account and privileges, see “The User
Manager Account” on page 96.
To modify a user’s traits from an iNEWS Workstation:
1. Access the Modify User Account dialog box as explained in “Viewing User Accounts”
on page 66.
The Modify User Account dialog box appears.
68
2. Select or deselect check boxes and fill in the fields in the Queues section of the dialog
box as needed. See “User Traits” on page 69 for more information.
You can click the Get from Template button to copy traits from another pre-defined user
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account. The template must be selected prior to the start of account modification or the
button will be inaccessible (grayed out). See “Adding a New User Account” on page 88 for
more information.
3. Create or change the password, as explained in “Changing a User’s Password” on page
74.
4. Click User Preferences and modify settings, as explained in “Changing User
5. Click OK to save modifications. The Cancel button closes the dialog box without saving
User Traits
The Modify User Account dialog box divides each user’s traits into sections, such as Type,
Edit Mode, Queues, and so forth.
Modifying User Traits
Preferences” on page 75.
changes.
These sections are explained in the following summary of all user traits.
User ID and User Name
The User Name field contains the user’s real name. It should not be confused with the User
ID, which the system uses to identify account activity. For instance, a user might have an
account with a User ID
dmitchell
, his User ID, to log on to iNEWS.
dmitchell
; his real User Name is Dan Mitchell, but he will type
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4 Users
Typ e
The Type section contains the check boxes that determine what type of user account is
assigned to the user, and consequently, what privileges.
If the check box is selected, the type is applied to that user account.
TypeDescription
SuperuserA superuser account allows the user complete access to administration
features, such as user accounts, the database, the System directory, and
connect sessions to the console that controls the servers.
BlacklistedA blacklisted account cannot be used to log in to an iNEWS Workstation.
This type is used for special accounts, such as umanager and dbmanager. It is
not intended for standard user accounts. Another practical use for this trait is
to quickly disable an account of someone leaving or someone who works
intermittently.
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SimplifiedA simplified account sets certain access limits, such as the maximum number
of iNEWS Workspaces allowed. See “Setting up Simplified Users” on page
83 for more information.
Local OnlyUser accounts flagged as local only cannot be used for session identification
by incoming Community sessions. The generic username is used instead.
Edit Mode
The Edit Mode section’s radio buttons set up the condition of the PC keyboard’s Insert
key at log in. The users can still toggle between Insert and Overwrite mode as they work.
ConditionDescription
InsertThe Insert editing mode, when selected, means if a user types text between
two characters, the text is inserted at the cursor position without overwriting
the character to the right of the cursor. This is the more typical selection.
Modifying User Traits
ConditionDescription
OverwriteThe Overwrite editing mode, when selected, means each character a user
types replaces the next character to the right of the cursor as the cursor moves
through the text.
Queues
The iNEWS system provides a People directory in the database file structure that lets system
administrators to set up a personal directory and two queues for each user as data storage.
The Queues fields in the Modify User Account dialog box indicate the navigation paths (or
locations) of the user’s personal directory and queues.
The actual directory and queues are not created here. The People directory, which can be
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customized for your environment through a system dictionary, is provided as part of the
default database. See “Creating a New User Area in News Database” on page 86 for more
information.
Queue FieldsDescription
HomeThe Home field contains the path to the directory (folder) where the
Destination and Mail queues are stored in the database file structure.
DestinationThe Destination field contains the path to the queue provided for the user as a
storage location, such as Notes.
MailThe Mail field contains the path to the user’s Mail queue, which is where all
internal iNEWS mail to that user is kept in the database.
For sites that do not use iNEWS mail, set this field to
SYSTEM.SHREDDER. Also, even if your site uses iNEWS mail, all
template or special accounts (umanager and dbmanager for example) should
be set to SYSTEM.SHREDDER. This does not prevent users from sending
mail, but it does prevent user accounts from receiving mail.
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4 Users
Read Rate
The Read Rate is the user’s spoken reading rate in words per minute. The average English
reading rate is 180 words per minute. The iNEWS system takes the read rate from the user
ID named in the story’s presenter field to determine the audio (air) time of a story. This also
applies to the text timing clocks.
Session Features
There are three sections of the Modify User Account dialog box pertaining to features. The
Session Features section defines access to other parts of the system.
If the check box is selected, the feature is applied to that user account.
FeatureDescription
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Media BrowseThe Media Browse check box determines access to the Media Browse
plug-ins within iNEWS.
Connect ServicesThe Connect Services check box determines access to the Connect to Service
dialog box.
Manage ProjectsThe Manage Projects check box determine whether a user can manage
projects and facets in the system.
Configuration Features
The Configuration Features section pertains to the look of the iNEWS Workspace.
If the check box is selected, the feature is applied to that user account.
Modifying User Traits
FeatureDescription
ToolbarsThe Toolbars check box determines whether the user can create custom
toolbars.
Color HighlightsThe Color Highlights check box determines whether the user can customize
the highlighting status colors in the queue.
Highlight ReadThe Highlight Read Stories check box specifies that unread stories in the
queue are highlighted on the user’s screen. The highlight is removed when
the cursor is positioned on the story. This feature only applies to stories in a
queue with the Watch Appends database trait.
Queue Features
The Queue Features section pertains to access privileges in the Queue panel of the iNEWS
Workspace.
If the check box is selected, the feature is applied to that user account.
FeatureDescription
Reorder StoriesThe Reorder Stories check box determines authority to alter the order of the
stories in any queue to which the user has write access.
Create/Kill...The Create/Kill Folders/Queues check box determines authority to create or
delete queues and folders (directories) in the database file structure, as seen
in the Directory panel of the iNEWS Workspace.
Kill All StoriesThe Kill All Stories check box determines authority to delete all stories in a
single action from any queue to which the user has write access. The data is
actually moved from the selected queue to the DEAD queue where it remains
(and can be accessed) until purged.
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4 Users
Password
The Password section has two options with which you can set up or force a user to change an
assigned password. See “Changing a User’s Password” on page 74 for more information.
OptionDescription
PasswordThe Password button opens a dialog box that you can use to set up or change
the password protecting access to the user account.
Force ChangeThe Force Change check box determines whether the user is forced to change
the assigned password at the next login.
User Preferences...
The User Preferences button is used to view and/or modify a user’s preferences, such as
keyboard, printer, and confirmation settings. See “Changing User Preferences” on page 75
for more information.
Get from Template...
The Get from Template button is only used when copying the traits of one user’s account to
another. See “Adding a New User Account” on page 88 for more information.
Changing a User’s Password
The password must be a minimum of five alphanumeric characters (and a maximum of 12
characters) with no spaces. Use the system profile to set or change a required length for all
passwords for your site.
System administrators cannot retrieve a user’s password, only change it.
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74
Modifying User Traits
To change a user’s password:
1. Click the Password button in the Modify User Account dialog box.
The Change User’s Password dialog box appears.
2. Type the password in the New password field.
3. Confirm the new password by retyping it in the Confirm new password field.
4. Do one of the following:
tClick OK to store the password for saving after all modifications to the user’s
account are done. This will close the dialog box. The process of saving the
password is only completed after the OK button on the Modify User Account dialog
box is also clicked.
tClick Cancel to close the dialog box without saving changes.
Changing User Preferences
System administrators can use the Preferences dialog box to set up default preferences for
users. However, the Preferences dialog box is—by default—accessible to users, so they can
alter these settings at any time. Users, unless their access is limited by the system
administrator, can access the Preferences dialog box to modify their preferences by selecting
Tools > Options > Preferences at any iNEWS Workstation. To learn how the system
administrator can limit access to this dialog box and its features, see “Setting up Simplified
Users” on page 83.
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4 Users
To change user preferences:
1. Click the User Preferences button in the Modify User Account dialog box.
The Preferences dialog box will appear, containing several tabs.
2. Modify the preference settings on each tab as needed. The settings are described in
detail in “User Preferences” on page 76.
3. Do one of the following:
tClick OK to store the preferences for saving after all modifications to the user’s
account are done. This will close the dialog box.
c
The process of saving the preferences is only completed after the OK button on the
Modify User Account dialog box is also clicked.
tClick Cancel to close the dialog box without saving preference changes.
User Preferences
The Preferences dialog box contains several tabs. These various tabs are explained in the
following summary of all user preferences.
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Modifying User Traits
Session Tab
The Session tab has two sections, which system administrators can use to set up default user
preferences.
User PreferenceDescription
KeyboardThe keyboard drop-down list contains a list of keyboards (or sets of macros)
that can be assigned to the user account as a default for when the user logs in.
The Reload button lets the keyboard assignment take effect without having
the user log off and back on.
PrintingThe Printing drop-down list contains pre-defined Styles that can be assigned
to the user account as defaults for when the user prints data from an iNEWS
Workstation.
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4 Users
Confirmations Tab
The Confirmations tab is divided into sections and contains check boxes that determine
whether iNEWS prompts the user to confirm a request before completing the command.
User PreferenceDescription
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Saving StoryWhen Saving Story is checked, iNEWS Workstation will display a
confirmation message to save changes before closing an edited story. If you
do not select the Saving Story check box, the system automatically saves
changes before closing stories.
ExitWhen Exit is checked, iNEWS Workstation will display a confirmation
message when the user attempts to close the iNEWS NRCS program at the
workstation.
Story OperationsWhen Story Operations is checked, iNEWS Workstation will display a
confirmation message before moving a story when you use the mouse to drag
it to its new position.
Queue OperationsWhen Queue Operations is checked, iNEWS Workstation will display a
confirmation message before moving all stories in a queue when you use the
mouse to drag them to their new position.
Queue ReorderWhen Queue Reorder is checked, iNEWS Workstation will display a
confirmation message before moving a story to a new location in the same
queue.
StoryWhen Story is checked, iNEWS Workstation will display a confirmation
message before deleting a story or stories.
Modifying User Traits
User PreferenceDescription
Mail or MessageWhen Mail or Message is checked, iNEWS Workstation will display a
confirmation message before deleting e-mail or instant messages.
Production CueWhen Production Cue is checked, iNEWS Workstation will display a
confirmation message before deleting a production cue and its marker from a
story.
A production cue marker (shown at left) appears in the Story Text
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panel.
Backup Tab
The Backup tab defines the settings for the iNEWS Workstation to automatically back up
work in a current session to a specified location at specific time intervals.
User PreferenceDescription
IntervalInterval specifies the number of minutes between story backups. The default
is 10 minutes. Set the interval to 0 (zero) minutes to turn off the automatic
backup feature.
DirectoryDirectory specifies the path name—the location in which iNEWS
Workstation should store backup copies of stories. The location should be a
directory (folder) on the harddrive of the local PC/workstation. By default,
the location is the iNEWS program directory, which is only accessible to
computer administrators or power users. Regular Windows users should set
this to My Documents. You can type the path in manually, or click the
Browse button to select the directory from the Browse dialog box.
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4 Users
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Refresh Tab
The Refresh tab sets the seconds for refreshing the screen at the workstation.
This preference is unique because it only affects the workstation on which it is set.
Set the number to zero (0) for instant updating—that is, if you do not want to delay
refreshes. A zero delay does require more system and network resources.
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Layout Tab
The Layout tab is divided into sections and contains buttons and check boxes that determine
the layout of panels and workspaces in the iNEWS Workstation main window.
Modifying User Traits
User PreferenceDescription
Start in SessionThe Start in Session field specifies the default session that will appear on
screen when the user logs in to iNEWS Workstation.
Get CurrentThe Get Current button will reset the preferences on the Layout tab to what
was set when the dialog box opened.
Depending on which Arrangement button is selected, the iNEWS
Workstation will display the panels of the iNEWS Workspace accordingly.
ZoomIn the Arrangement section, when Zoom is checked, iNEWS Workstation
will display the iNEWS Workspace in zoom mode—that is, zoomed into one
of the three panels: Directory, Queue or Story.
Hide FormIn the Arrangement section, when Hide Form is checked, iNEWS
Workstation will display the Story panel with its Story Form panel hidden.
The user can choose to show the Story Form panel by selecting the option to
show the form from the Story drop-down menu.
HorizontalIn the Gridlines section, when Horizontal is checked, iNEWS Workstation
will display horizontal gridlines between rows in the Queue panel.
VerticalIn the Gridlines section, when Vertical is checked, iNEWS Workstation will
display vertical gridlines between columns in the Queue panel.
Use DefaultIn the Preview Lines section, when Use Default is checked, iNEWS
Workstation will display the default number of preview lines for each story in
the Queue panel as defined by the queue’s properties. When Use Default is
not checked, every queue will display only one line of information per story
in the Queue panel.
Users can manually override the Preview Lines setting by selecting the Story Preview option
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in the View drop-down menu. In the Story Preview dialog box, the user can override the
default setting by typing in a number in the Lines to preview field. This overrides the setting
for the queue while displayed. Once the user exits the queue, the queue’s default setting is
reinstated. If the user wants to return to the default setting manually (as defined in the
queue’s properties), the user can click the Default button in the Story Preview dialog box.
The following figures show the difference between Queue panel displays with and without
Preview lines. The first figure shows the display using the default of seven preview lines, as
defined in the queue’s properties.
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4 Users
The second figure shows the Queue panel display without preview lines. This is the view
when Use Default is unchecked, unless otherwise specified.
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Modifying User Traits
Search ResultsTab
The Search Results tab allows you to set the default form used in the Queue panel of the
Search Results workspace.
The iNEWS Workstation will use the form selected from the Use form drop-down list when
displaying the results from searches in iNEWS. The forms you can choose from are those
created and stored in SYSTEM.FORMS. See “Creating Forms” on page 198 for more
information.
Setting up Simplified Users
A simplified user is one that has certain limitations pertaining to the iNEWS Workstation.
As the system administrator, you can define the limitations and then assign them to users.
Only one set of limitations can be defined, which is then applied to all user accounts with the
simplified user trait. In other words, either a user account has the simplifed user trait, with its
designated limitation settings, or it does not.
Some of the Simplified User Settings lock the user’s preferences to those defined by the
system administrator using the Preferences dialog box. See “User Preferences” on page 76
for more information.
To set up or modify the simplified user limitations:
1. Access the Modify User Account dialog box as explained in “Viewing User Accounts”
on page 66.
2. Click the Simplified UI button.
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4 Users
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The Simplified User Settings dialog box appears.
The dialog box divides the settings into two sections, which are explained in the next
sections of this chapter.
3. Select or deselect check boxes, as required.
4. Click the OK button to save the settings and close the Simplified User Settings dialog
box.
Use the Reset button to discard changes and reset the check box settings to what they were
when the dialog box opened.
Simplified User Settings
The Simplified User Settings dialog box splits the settings into two sections. These sections
are explained in the following summary of all simplified user settings.
Workspaces Section
The Workspaces section of the dialog box provides settings that pertain to the arrangement
and quantity of workspaces within the iNEWS Workstation’s main window.
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Modifying User Traits
SettingDescription
Limit Number toWhen Limit Number to is checked, iNEWS Workstation will prevent the user
from opening more workspaces than the number specified. This limit does
not apply to the workspaces opened using the Urgent Wire and Mail buttons.
However, this does lock the Urgent Wire workspace so the user is unable to
navigate to other queues or directories in that workspace.
Lock ArrangeWhen Lock Arrange is checked, iNEWS Workstation will prevent the user
from altering the arrangement of panels in the Workspace. This disables the
Arrangement buttons on the standard Layout toolbar. The setting is locked
into the default arrangement as defined in the user’s User Account
Preferences.
Lock LayoutWhen Lock Layout is checked, iNEWS Workstation will prevent the user
from altering the layout of workspaces in the iNEWS Workstation main
window. This disables the Layout buttons on the standard Layout toolbar.
The setting is locked into the default layout as defined in the user’s User
Account Preferences.
Lock ZoomWhen Lock Zoom is checked, iNEWS Workstation will prevent the user from
altering the zoom of panels in the iNEWS Workspace. The setting is locked
into the default as defined in the user’s User Account Preferences.
Application Section
The Application section of the dialog box provides settings that pertain to accessing certain
iNEWS features at any workstation.
SettingDescription
Lock ToolbarsWhen Lock Toolbars is checked, iNEWS Workstation will prevent the user
from altering the display of toolbars.
Lock SessionsWhen Lock Sessions is checked, iNEWS Workstation will prevent the user
from creating or altering sessions. The user will be locked to sessions created
prior to the Lock Sessions being applied to the user account.
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4 Users
SettingDescription
Disable Title EntryWhen Disable Title Entry is checked, iNEWS Workstation will prevent user
access to the Title Entry dialog box, used to enter production cues in stories,
and the Edit Title Entry Template dialog box, used to create CG templates for
the Title Entry feature.
Disable User Prefs...When Disable User Prefs Dlg is checked, iNEWS Workstation will prevent
user access to the Preferences dialog box. The user will be unable to alter
user preferences, such as default printer settings. The user will be locked to
settings already in place at the time Disable User Prefs Dlg is applied to the
user account. See “Changing User Preferences” on page 75 and “User
Preferences” on page 76 for more information.
Creating New Users
To set up new users in iNEWS, you must complete three separate procedures:
•Create areas in the iNEWS database file structure where the user can store notes and
receive mail. See “Creating a New User Area in News Database” on page 86 for more
information.
•Add a new user account so that your system recognizes the user. This includes setting up
the user traits associated with the account. See “Adding a New User Account” on page
88 for more information.
•Enable the new user to receive mail by adding him or her to the appropriate group. See
“Enabing a New User to Receive Mail” on page 91 for more information.
To ensure a user has appropriate database privileges, the user should also be assigned to the
n
correct group or groups. For more information, see “Adding Users as Members of a Group”
on page 162.
Creating a New User Area in News Database
While a user account will work without this area, it is traditional for each user to have his or
her own area in the database to keep notes and to receive e-mail. Usually, these areas are
separate queues called Notes and Mail. These queues are kept in a sub-folder—with the
user’s account name—in the People directory.
The common practice is to separate the first level of People sub-folders by using the first
initial of the user’s last name—otherwise, since the system is limited to 250 folders in the
People directory, your site might eventually reach the limit.
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Creating New Users
For instance, the following procedures, the Home directory for our sample user,
DANIELMI, would be: PEOPLE.D.DANIELMI. The Notes and Mail queues would be:
PEOPLE.D.DANIELMI.NOTES and PEOPLE.D.DANIELMI.MAIL, respectively.
You must be logged on to iNEWS NRCS with a user account that has authority to create new
n
directories and/or queues to complete these procedures.
To create a new directory:
1. Using the database file structure in the Directory panel of the iNEWS Workspace, select
the directory under which you want the new folder to be created, as shown in the
following example.
For instance, for user DANIELMI, you would select PEOPLE, then the folder with the
alphabetic name corresponding to the first letter of the user’s name, such as D. This
ensures the new folder will be created in the D directory (folder).
2. Do one of the following:
tSelect Tools > New Folder.
tRight-click on the folder in the Directory panel, and select New Folder from the
context menu.
A new folder is created under the selected folder. The New-Folder appears at the end of
the list of existing folders.The title, New-Folder, is highlighted, so you can rename it.
3. Type the name of the new folder.
4. Press Enter to save the new folder name. You can now open the new folder (directory)
by double-clicking on it.
You can now create new queues for the user, such as Notes and Mail queues.
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4 Users
To create a new queue:
1. Navigate to and select the folder created to hold the queue you want to create, such as
PEOPLE.D.DANIELMI.
2. Do one of the following:
tSelect Tools > New Queue.
tRight-click on the folder in the Directory panel and select New Queue from the
context menu.
A new queue appears under the folder you selected. The New-Queue appears at the end
of the list of existing queues. The title, New-Queue, is highlighted, so you can rename it.
3. Type the name of the new queue, such as MAIL or NOTES.
4. Press Enter to save the new queue name. You can now open the new queue by
double-clicking on it.
Adding a New User Account
When adding a new user account, you have the option of creating the account from scratch
or copying the traits of another user account already in the system. This section covers both
options.
Before you can copy user traits from one user account to another, you must first select the
account you want to copy—that is, select an account to use as a template.
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To define an account as a template for copying to other accounts:
1. Select Tools > Options > Users.
The Manage User Accounts dialog box appears.
Creating New Users
If you do not have superuser privileges, which permits access to the Manage User Accounts
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dialog box, the system will prompt you for the umanager password. If the umanager account
does not exist in the system, then access is only allowed to system administrators—that is,
those with superuser privileges. See “The User Manager Account” on page 96 for more
information. Also, see “User Traits” on page 69 for more information on the superuser trait
and its privileges.
2. Search for the user account you want to use as a template for copying user traits. See
“Searching for User Information” on page 91 for more information.
3. Select the User ID when it appears in the search results list.
4. Click Copy. The User ID should appear to the right of the button. When no template is
selected for copying, the words, “No template set,” appears to the right of the Copy
button.
Once a Template User is established, selecting the New User... button will start with the
same configuration as the template user, and selecting Get from Template when
modifying an existing user will set the configuration to that of the template user.
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4 Users
To add a new user account (either from scratch or by copying the user traits):
1. Select Tools > Options > Users.
The Manage User Accounts dialog box appears.
2. Click New User.
The Add New User dialog box appears.
90
3. In the User ID field, enter the login name of the user account.
4. (Optional) In the User Name field, enter the user’s real name.
5. (Optional) Modify the various traits you want to apply to the new user account.
A user’s traits can be modified at the time of creation or afterwards from the iNEWS
n
Workstation or from the console. For more details about the various user traits, see “User
Traits” on page 69 or “User Traits Console Command Summary” on page 632.
6. Click Add to add the new user account.
Enabing a New User to Receive Mail
This section gives you the basic steps you need to follow to enable a new user to receive
mail. If you need more information, refer to the information on groups in “Adding Users as
Members of a Group” on page 162.
To enable a new user to receive mail:
tAdd the user to a group in SYSTEM.GROUPS. When the group story is saved, the mail
delivery files are updated automatically.
A group story is one that you created in the system for groups in your organization such
as newscasters, staff, or reporters. By adding the user to a group, the user inherits the
group’s security traits.
Searching for User Information
A search capability in iNEWS lets you search for information about a particular user by
specifying a user name and including certain criteria to refine the search. You can specify
any alphanumeric characters in the search. You can use the asterisk (*), which acts as a
wildcard, only as a suffix—not as a prefix or in the middle of a word. Used alone, the
wildcard is equivalent to “all.” Used with additional information, the wildcard serves as a
parameter to the search.
Searching for User Information
For instance, if you are searching for all user accounts beginning with Dave, type Dave* (no
space).
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4 Users
To search for information about users:
1. Select Tools > Options > Users.
The Manage User Accounts dialog box appears.
92
2. Enter the name of the user in the User ID field.
3. Click Search or press Enter.
If you search with a wildcard character and the system finds multiple matches, a results
box appears listing all “hits”. You can specify one by double-clicking on it; this opens
the specified user’s information in another dialog box.
The results of the search appear in the User List field in the center of the dialog box.
To quickly locate a name in the User List, type the name you want; the list will be
positioned to a point matching what you type. User names are not case-sensitive, so you
can use lowercase. To prevent you from having to type the whole name, the system
automatically tries to match the letters you supply with a name in the list. Continue
typing until the system locates the name you want.
4. Click Advanced to refine your search for a user.
The Advanced Search Settings dialog box appears with the All Users setting selected by
default.
Searching for User Information
5. Select from the settings to specify additional search criteria. The criteria options are
explained in detail below.
SettingsDescription
All UsersSearch through all user accounts on the server.
SuperusersConfine the search to user accounts with the superuser attribute.
Non-SuperusersConfine the search to user accounts without the superuser attribute.
Blacklisted UsersConfine the search to user accounts with the blacklisted attribute.
Non-Blacklisted
Users
Members of GroupConfine the search to user accounts belonging to the security group you
Users Without
Passwords
Simplified UsersConfine the search to user accounts that have the simplified user trait.
Non-Simplified Users Confine the search to user accounts that do not have the simplified user
Local Only UsersConfine the search to local system user accounts only.
Confine the search to user accounts without the blacklisted attribute.
select from the drop-down list.
Confine the search to user accounts that do not have passwords.
trait.
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4 Users
SettingsDescription
Non-Local Only
Users
Date RangeConfine the search to dates you specify in the From and To fields and the
Confine the search to non-local system user accounts only.
kind of date range:
When the user last logged in
When the user account was created
When the password changed
Specify the date by either clicking the arrow buttons or typing the dates
in ddmmmyyyy format. Indicate the day with two digits, the month with
three letters, and the year with four digits.
6. Click OK to confirm your advanced search setting or click Cancel to cancel it.
7. Click Search to initiate the search.
A progress bar appears if a lengthy search is underway. The results of the search appear
in the User List field in the center of the Manage User Accounts dialog box.
Above the field, iNEWS NRCS will display a brief statement indicating what matched
the search criteria, such as:
All users matching ‘*‘:
Use the horizontal scroll bar at the bottom of the User List field to view the information
headings, such as User Name, Last Login, Read Rate, and so forth.
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Removing User Accounts
You must have access to the Manage User Accounts dialog box to remove user accounts. In
other words, you must be logged on as a system administrator—that is, with an account that
has superuser privileges—or successfully enter the user manager (umanager) password to
remove user accounts.
Before removing user accounts from the system, remove the users’ names from the
n
stories in
To remove user accounts:
1. Select Tools > Options > Users.
SYSTEM.GROUPS
The Manage User Accounts dialog box appears.
. This reduces the potential for mail bounce back errors.
Removing User Accounts
If you are logged on as a system administrator, the Manage User Accounts dialog box will
n
appear automatically, following step 1. Otherwise, iNEWS will prompt you for the umanager
password (if that account exists in the system) before allowing access to the dialog box.
2. Enter the name of the user in the User ID field.
3. Click Search or press Enter.
The results of the search appear in the User List field in the center of the Manage User
Accounts dialog box.
4. Select the name of the user you want to remove by clicking the name in the User List
field.
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4 Users
5. Click Remove.
6. Click OK to remove the user or Cancel to stop the removal.
After removing the user, you will also need to remove the user’s Home directory and the
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Notes and Mail queues by deleting them from the system’s database file structure. You can
also use the msgclean command at the console to remove any of the user’s unread messages.
The User Manager Account
A user manager has some special system privileges, but not as many as a system
administrator/superuser. For instance, user managers can add, remove, or change any user
account, except those with the superuser attribute.
There can be only one user manager account in iNEWS; however, several users may acquire
user manager privileges by successfully entering the user manager password when
prompted. Unlike a superuser account, the user manager account is not used to log in to the
system. Users with user manager privileges log in to their own accounts, as usual. When
they need to do user manager tasks, they must access the Manage User Accounts dialog box,
by typing in the user manager password.
c
To create a user manager account:
1. Create a user account as explained in “Adding a New User Account” on page 88.
2. Give the account a User ID:
3. Assign a password to the account.
4. Make the user manager account blacklisted so that no one can use it to log in to the
system.
5. Assign the account superuser status to prevent a user manager (or anyone who does not
have superuser status) from changing the account’s password.
6. Tell the user manager(s) the ID and password for the user manager account.
For further security, a write-access group should be assigned to SYSTEM.GROUPS
and only those with user manager privileges should be included in the group. If no
write-access group is assigned to SYSTEM.GROUPS, then all users who know the
umanager password can access the Manage User Accounts dialog box by selecting
Tools > Options > Users. After a write-access group is set up, any user managers with
nonsuperuser accounts must be included in the write-access group for
SYSTEM.GROUPS or they will not be allowed access to the Manage User Accounts
dialog box. See “Groups Tab” on page 128, “Adding Users as Members of a Group” on
page 162, and “Group Access and Usage Restrictions” on page 169 for more
information.
umanager
.
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The Database Manager Account
A database manager has some special system privileges, but not as many as a system
administrator/superuser. For instance, database managers can add, remove, or change any
database trait on a directory or queue in the iNEWS database from a workstation. Database
managers also have access to the CG Template Editor, used to create and modify template
for the Title Entry feature.
There can be only one database manager account in iNEWS; however, several users may
acquire database manager privileges by successfully entering the database manager
password when prompted. Unlike a superuser account, the database manager account is not
used to log in to the system. Users with database manager privileges log in to their own
accounts, as usual. When they need to do database manager tasks, they must access the
Directory/Queue Properties dialog box. To modify anything in the dialog box, they must
provide the database manager password.
To create a database manager account:
1. Create a user account as explained in “Adding a New User Account” on page 88.
The Database Manager Account
2. Give the account a User ID:
3. Assign a password to the account.
4. Make the database manager account blacklisted so that no one can use it to log in to the
system.
5. Assign the account superuser status to prevent a user manager (or anyone who does not
have superuser status) from changing the account’s password.
6. Tell the database manager(s) the ID and password for the database manager account.
Logging Out All Users
Sometimes maintenance of the iNEWS system requires you to first log out all users before
completing a certain task, such as shutting down the system. This section explains the best
way to log out all users from the console.
To log out all users:
1. Select all servers.
2. To prevent users from logging in, take the system offline by typing:
Use
offline silent
attempts.
if you want to suppress output of messages from new user login
dbmanager
.
offline
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4 Users
n
3. Use the broadcast command to send a message warning all users that are logged in that
they must log out and why. If the system will be shut down, include the time it will be
shut down. Here are a few examples:
NRCS-A$ broadcast -l WARNING\! System shut down at 12PM
NRCS-A$ broadcast -l LOG OUT\! System shut down at 5 minutes.
NRCS-A$ broadcast -dl LOG OUT\! System shut down in 10 seconds.
The backslash (\) before the exclamation point (!) is required because the exclamation point
is a reserved character in Linux.
The -l (the letter L, not the number 1) after broadcast is to limit the message to local
workstations only and not to users connected through Community. You may also add -d after
broadcast and before the message if you want your message to appear at the workstation as
a popup message. The two can be combined as shown (-dl) to broadcast local popup
messages.
4. At the specified shutdown time, check the system for any users still logged in by
selecting one server and typing:
A message similar to the following appears:
G505 miller A
G500 allen B
G507 stevens A
R801 stevens A
list s
98
c
n
A connect session will show up as an ‘R’ device. The system administrator must notify
them of the shutdown by some other means, such as by telephone.
You must ensure that all users are logged out if shutting down the system. If a user is in
a connect session when the system is shut down, the user’s workstation stops, the
session is disconnected, and any unsaved work is lost. Ensure any connect session users
have logged out before you continue the shutdown procedure.
5. To stop a connect session, select the appropriate server and then use the following
format of the stop command:
For instance, to stop the connect session (
previous example, type:
6. Select all servers.
7. Log out all users by typing:
stop <device number>
stop 801
logout all
R801 stevens A
.
) that was shown in the
If a user is editing a story, the system saves the file and then logs out the user. The logout
command will not log out users who are in connect sessions.
5The Database: Directories, Queues,
and Stories
All relevant iNEWS information—except the system software and the Linux files—is stored
in the iNEWS database. This database contains stories, queues, and directories or more
specifically: scripts, rundowns, e-mail, messages, users, groups and their memberships, and
any other kind of information entered into the system. Some database maintenance, such as
altering the database file structure and traits, can be done from the console or from any
iNEWS Workstation. This chapter focuses on maintenance tasks at the workstation when
possible. However, when a task can be done at both the workstation and console, the console
information is provided as an appendix in this guide. See procedures for using the console in
“Managing Traits at the Console” on page 623.
This chapter contains the following main sections:
•Overview of the iNEWS Database
•Restrictions to Directory or Queue Creation
•Creating a New Directory
•Creating a New Queue
•Creating a New Story
•Renaming a Directory or Queue
•Deleting a Directory or Queue
•Recovering a Killed Story
•Viewing Database Traits
•Changing Database Traits
•Database Purge Intervals and Limits
•Identifying Locked Queues and Stories
•Removing Locks from a Workstation
•Unbusy Stories and Queues
Overview of the iNEWS Database
The iNEWS database is where all the data, such as scripts, rundowns, user accounts, and so
forth, are stored. The database is structured in a way to promote ease of maintenance. For
instance, it contains a file structure made up of directories, that contain other folders or
queues, which in turn contain stories. It is similarly to a filing cabinet.
In iNEWS, the database file structure—directories and queues—can be seen (depending on
your access privileges) in the Directory panel of the iNEWS Workspace. Directories, also
known as folders, are indicated by manila folders, such as the People directory in the
previous graphic. Queues are indicated by three overlapping pieces of paper, such as the
Dead queue.
If your site uses the Projects feature of iNEWS, tabs will appear in the Directory panel
n
letting you select whether you want to view the iNEWS database file structure via the
Directory tab or a list of defined projects via the Project tab. For more information on the
Projects feature, see “iNEWS Projects” on page 465.
The scripts, notes, e-mail, news stories, and other kinds of information are all called stories;
each story is contained in a particular queue, and each queue in a single directory. A
directory can also be contained within another directory in which case it would be called a
subdirectory or sub-folder of that directory.
Directories and queues have database traits that determine how the system manages the
stories they contain, and also what actions users can perform with those stories.
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