Pinnacle Climate REM-L180ALT-F, REM-L180ANT-F, REM-L240ALT-F, REM-L240ANT-F, REM-L240CLR-F Operating Instructions And User Manual

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REM-L240ALT-F / REM-L240ANT-F / REM-L240CLR-F / REM-L240CNR-F

WARNING

This appliance

is equipped

for natural or

propane gas. Field

conversion is not

permitted.

VENT-FREE GAS

LOG HEATER

User’s Manual and

Operating Instructions

Models:

REM-L180ALT-F / REM-L180ANT-F

CAUTION —FOR YOUR SAFETY

ANS Z21.11.22016

WARNING: If the information in this manual is not followed exactly, a re or explosion may result causing property damage, personal injury, or loss of life.

• Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.

• WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

• Installation and service must be performed by a qualied installer, service agency, or the gas supplier.

This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to the AIR FOR COMBUSTION AND VENTILATION section on page 8 of this manual.

This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type gas indicated on the rating plate. This appliance is not convertible for use with other gases.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

Fax: 320-251-2922 • Web: www.pinnacleclimate.com • Email: info@pinnacleclimate.com

1 Industrial Blvd #101, Sauk Rapids, MN 56379 USA • Toll Free (866) 676-1636

Table of Contents

WARNING

Specications ........................................................................................................................................................................................2

Safety Information .............................................................................................................................................................................. 3

Product Identication ........................................................................................................................................................................ 5

General Preparation ...........................................................................................................................................................................6

Preparing for Installation .................................................................................................................................................................. 7

Installation ............................................................................................................................................................................................10

Log Placement .....................................................................................................................................................................................20

Operation ..............................................................................................................................................................................................21

Remote Control Operation .............................................................................................................................................................25

Care and Maintenance .....................................................................................................................................................................31

Troubleshooting Guide .................................................................................................................................................................... 33

Parts List ................................................................................................................................................................................................. 36

Limited Warranty ................................................................................................................................................................................37

Specications

Read this entire manual and all operating instructions before operating this heater.

IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in possible injury to persons or a re hazard and will void the warranty.

Model #

Max. Input Rating (BTU/Hr)

Min. Input Rating (BTU/Hr)

Gas Type Natural LP/Propane Natural LP/Propane Natural LP/Propane Ignition Type Piezo Manifold Pressure 4 in. W.C. 9 in. W.C. 4 in. W.C. 9 in. W.C. 4 in. W.C. 9 in. W.C. Inlet Gas Pressure *For Purpose of Input Adjustment Maximum 7 in. W.C. 14 in. W.C. 7 in. W.C. 14 in. W.C. 7 in. W.C. 14 in. W.C. Minimum* 6 in. W.C. 11 in. W.C. 6 in. W.C. 11 in. W.C. 6 in. W.C. 11 in. W.C.

REM-L180ANT-F REM-L180ALT-F REM-L240ANT-F REM-L240ALT-F REM-L240CNR-F REM-L240CLR-F

30,000 (8.79 kW) 32,000 (9.38 kW) 32,000 (9.38 kW)

15,000

(4.40 kW)

22,000

(6.45 kW)

17,000

(4.98 kW)

23,000

(6.74 kW)

N/A N/A

Safety Information

WARNING

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, re, explosion, electrical shock, and carbon monoxide poisoning.

Only a qualied installer, service agent, or local gas supplier may install and service this product.

CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning

resemble the u with headaches, dizziness, or nausea. If you have these signs, the log set may not be working properly. Get fresh air immediately, and have the log set serviced. Some people are more aected by carbon monoxide than others: pregnant women, people with heart or lung disease, people who are anemic, those under the inuence of alcohol, and those living in high altitudes.

NATURAL AND PROPANE/LP GAS: Natural and propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists. Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.

WARNING:

• Due to high temperatures, the heater should be located out of trac and away from furniture and draperies.

• The heater becomes very hot when operating. Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition. The heater will remain hot for a time after shuto.

• Allow surfaces to cool before touching.

• Young children should be carefully supervised when they are in the same room with the appliance.

• Do not place clothing or other ammable material on or near the heater. Never place any objects in the heater.

• Installation and repair should be done by a qualied service person. The heater should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners, and circulating air passageways of the heater be kept clean.

• Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the heater.

• Any change to this heater or its controls can be dangerous.

• Do not use any accessories not approved for use with this heater.

• Keep the heater area clear and free from combustible materials, gasoline, and other ammable vapors and liquids.

• This appliance is intended for supplemental heating.

CALIFORNIA PROPOSITION 65: Fuels used in gas or oil red heaters and the products of combustion of such fuels contain chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. This product contains chemicals, including lead and lead compounds, known to the state of California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling.

Safety Information (cont.)

WARNING:

• This heater must only be used with the type of gas indicated on the rating label. This heater is not convertible for use with other gases.

• Do not place propane/LP supply tank(s) inside any structure. Place propane/LP supply tank(s) outdoors.

• If you smell gas, do the following:

• Shut o the gas supply;

• Do not try to light any appliance;

• Do not touch any electrical switch, and do not use any phone in your building;

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, contact the re department.

• Do not use this heater to burn real wood. Use only the logs provided with the heater.

• Do not add extra logs or ornaments such as pine cones or rock wool. These added items may cause sooting.

• Never place objects in the replace or the logs.

• This heater is designed to be smokeless. If the logs ever appear to smoke, turn o the heater and call a qualied service person. NOTE: When rst using the heater, slight smoking may result from log curing and manufacturing residues.

• To prevent the creation of soot, follow the instructions in CARE AND MAINTENANCE on pages 31 and 32.

• Before using furniture polish, wax, carpet cleaner, or similar products, turn the heater o. If heated, the vapors from these products may create a white powder residue within the burner box or on adjacent walls or furniture.

• This heater must never be installed in a bedroom or bathroom.

• This heater needs fresh air ventilation to run properly and safely. This heater has an Oxygen Depletion Sensing (ODS) safety shuto system. The ODS shuts down the heater if not enough fresh air is available. See AIR FOR COMBUSTION AND VENTILATION, page 7. If the heater keeps shutting o, see the TROUBLESHOOTING GUIDE, page 33.

• Do not run the heater:

• Where ammable liquids or vapors are used or stored;

• Under dusty conditions.

• Do not use this heater to cook food or burn anything.

• Do not use the heater if any part has been under water. Before use, call a qualied service technician to inspect the heater and replace any part of the control system and/or gas control that has been under water.

• Turn o and let the heater cool before servicing. Only a qualied service person should service and repair the heater.

• Operating the heater above elevations of 4,500 feet may cause pilot outage.

• Do not operate the heater if a log is broken. Do not operate the heater if a log is chipped (dime-sized or larger).

• To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.

• Provide adequate clearances around air openings.

• A replace screen must be in place when the heater is operating.

QUALIFIED INSTALLING AGENCY: Only a qualied agency should install and replace gas piping, gas utilization equipment, or accessories, and/or repair and service such equipment. “Qualied agency” means any entity that either in person or through a representative is engaged in and is responsible for:

• Installing, testing, or replacing gas piping; or

• Connecting, installing, testing, repairing, or servicing equipment; is experienced in such work; is familiar with all precautions required; and has complied with all the requirements of the authority having jurisdiction.

Product Identication

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shuto system. The ODS/pilot shuts o the heater if there is not enough fresh air and cuts o the main burner gas in the event of ame out.

THERMOSTAT HEAT CONTROL

The control automatically cycles the burner on and o to maintain a desired room temperature (see page 23). When used as a vented decorative appliance, use of the thermostat function is prohibited. Operate manually only.

General Preparation

This log set has been tested and approved to ANS Z21.11.2-2016 standard for Unvented Heaters and can be operated with the ue damper closed. State and local codes in some areas prohibit the use of vent-free heaters.

LOCAL CODES

Install and use the heater with care. Follow all local codes. The installation must conform with local codes or, In the absence of local codes, with the latest edition of The National Fuel Gas Code, ANS Z223.1/NFPA 54*.

*Available from: American National Standard Institute, Inc. 1430 Broadway New York, NY 10018

This heater is designed for vent-free operation. State and local codes in some areas prohibit the use of ventfree heaters.

State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Massachusetts. Sellers of unvented propane or natural gas-red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

National Fire Protection Association, Inc. 1 Batterymarch Park Quincy, MA 02269-9101

In the State of Massachusetts, unvented propane or natural gas-red space heaters are prohibited in bedrooms and bathrooms.

In the State of Massachusetts the gas cock must be a T-handle type. The State of Massachusetts requires that a exible appliance connector cannot exceed three feet in length.

The installation of appliances designed for manufactured home (U.S. only) or mobile home installation must conform with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States, or when such a standard is not applicable, ANS/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.

Preparing for Installation

WATER VAPOR IS A BY-PRODUCT OF UNVENTED ROOM HEATERS

Gas combustion creates water vapor as a by-product. Unvented room heaters create about one (1) ounce (30 ml) of water for every 1,000 BTUs (0.3 kW) of gas input per hour. An unvented room heater is recommended as a supplemental heat source for a single room rather than as a primary heat source for an entire house. The water vapor does not typically create a problem. In most cases, the water vapor enhances the low humidity conditions that are typical of cold weather.

Keep these points in mind so that the water vapor does not create a problem:

• The heater must be the proper size for the application. Provide adequate combustion air and circulation air.

• In humid environments, use a dehumidier to help lower the amount of water vapor in the air.

• Do not use an unvented room heater as your primary heat source.

AIR FOR COMBUSTION AND VENTILATION

This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANS Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

PRODUCING ADEQUATE VENTILATION

Spaces in homes can be divided into these ventilation classications:

• Unusually Tight Construction

• Unconned Space

• Conned Space

The information on pages 7–9 will help you classify your space and provide adequate ventilation.

Conned and Unconned Space:

A conned space has a volume less than 50 cu. ft. per 1,000 BTU/hr (4.8 m3 per kW) of the total input rating of all appliances installed in that space. An unconned space has a volume not less than 50 cu. ft. per 1,000 BTU/hr (4.8 m3 per kW) of the total input rating of all appliances installed in that space. Rooms that are directly connected to the space in which the appliances are installed*, through openings that do not have doors, are considered a part of the unconned space.

Do not install this heater in a conned space or unusually tight construction unless you provide provisions for adequate combustion and ventilation air.

*Adjoining rooms are directly connected only if there are doorless passageways or ventilation grills between them.

Unusually Tight Construction:

Doors and windows may leak air that provides enough fresh air for combustion and ventilation. However, you must provide additional fresh air in buildings of unusually tight construction. Unusually tight construction is dened as construction that meets the following criteria:

A. Walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a

rating of one perm (6x10-11kg per pa-sec-m2) or less with openings that are gasketed or sealed.

B. Doors and windows that can be opened have weather stripping.

C. Caulking or sealants are applied to areas such as joints around window and door frames; between sole

plates and oors; between wall-ceiling joints; between wall panels; at penetrations for plumbing, electrical, and gas lines; and at other openings.

If your residence meets all the above criteria, additional fresh air must be provided. See VENTILATION AIR FROM OUTDOORS on page 9 for more information. If your residence does not meet those three criteria, continue to DETERMINING FRESHAIR FLOW FOR THE HEATER LOCATION.

Preparing for Installation (cont.)

DETERMINING FRESH-AIR FLOW FOR THE HEATER LOCATION

Determining if You Have a Conned or Unconned Space:

Use the below information to determine if you have a conned or unconned space. Your space includes the room in which you will install the heater plus any other rooms that are directly connected and have doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space. Length × Width × Height = cu. ft. (volume of space)

• Example: 20 ft. (length) × 16 ft. (width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room(s) is supplied with grills or openings, add the volume of these rooms to the total volume of your space.

2. Divide the space’s volume by 50 cu. ft. to determine the maximum BTU/hr the space can support.

_______ (volume of space) ÷ 50 cu. ft. = (maximum BTU/hr the space can support)

• Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum BTU/hr the space can support)

3. Add the BTU/hr of all fuel burning appliances in the space:

Vent-free heater _________ BTU/hr

Gas water heater* ________BTU/hr

Gas furnace _____________BTU/hr

Vented gas heater ________BTU/hr Example:

Gas heater logs __________BTU/hr Gas water heater 30,000 BTU/hr

Other gas appliances*+ ____BTU/hr Vent-free heater + 26,000 BTU/hr

Total = ____BTU/hr Total = 56,000 BTU/hr

*Do not include direct-vent gas appliances. Direct-vent appliances draw combustion air from outdoors and vent to the outdoors.

4. Compare the maximum BTU/hr the space can support with the actual amount of BTU/hr used:

_______ BTU/hr (maximum the space can support)

_______ BTU/hr (actual amount of BTU/hr used).

• Example : 51,200 BTU/hr (maximum the space can support) 56,000 BTU/hr (actual amount of BTU/hr used)

The space in the above example is a conned space because the actual BTU/hr used is more than the maximum BTU/hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Add the space of an adjoining room and rework the above information. If the extra space creates an

unconned space, remove the door to the adjoining room or add ventilation grills between rooms. See VENTILATION AIR FROM INSIDE A BUILDING, page 9.

B. Vent the room directly to the outdoors. See VENTILATION AIR FROM OUTDOORS, page 9.

C. Install a heater that uses less BTUs/hr if the lower BTUs/hr creates an unconned space. If the actual BTU/

hr used is less than the maximum BTU/hr the space can support, the space is an unconned space. In this case, no additional fresh air ventilation is needed.

Preparing for Installation (cont.)

WARNING

12 in.

Ventilation Grills

Into adjoining Room

Option 2

Remove

Door

Into

Adjoining

Room

Option 3

Ventilation

Grills

Into Adjoining

Room

Option 1

If the area in where the heater operates does not meet the required volume for

indoor combustion air, you must provide combustion and ventilation air by one of the methods described in the NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54, the INTERNATIONAL FUEL GAS CODE, or applicable local codes.

VENTILATION AIR FROM INSIDE A BUILDING

Fresh air comes from a connected unconned space. You must provide two permanent openings when ventilating to a connected unconned space, one of which that’s within 12" of the wall that connects the two spaces (see options 1 and 2, Fig. 1). You may also remove the door into the adjoining room (see option 3, Fig. 1). Follow the National Fuel Gas Code NFPA 54/ANS Z223.1 for the required size of ventilation grills or ducts.

VENTILATION AIR FROM OUTDOORS

Extra fresh air is provided via ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. They must connect directly to the outdoors or spaces that open to the outdoors. Such spaces may include attics or crawl spaces. Follow the National Fuel Gas Code NFPA 54/ANS Z223.1 for the required size of ventilation grills or ducts.

Fig. 1—Ventilation Air from Inside a Building

12 in.

Ventilation Grills

Into adjoining Room

Option 2

Remove

Door

Into

Adjoining

Room

Option 3

Ventilation

Grills

Into Adjoining

Room

Option 1

Fig. 2—Ventilation Air from Outdoors

IMPORTANT: Do not provide openings for inlet or

outlet air into an attic if the attic has a thermostatcontrolled power vent. The power vent will be activated by heated air that enters the attic. You must add the space of the connected unconned space and rework the information on page 8. The combined spaces must have enough fresh air to supply all appliances in both spaces.

Ventilated

Attic

Crawl

Space

Ventilated

Crawl Space

Outlet

Air

Outlet

Air

Inlet

Air

Inlet Air

Installation

WARNING

CAUTION

WARNING

NOTICE: This heater is intended to be used as a supplemental heating source. Use this heater along with your primary heating system. This heater must not be used as a primary heat source. If you have a central heating system, you may run that system’s circulating blower while using this heater. This helps to circulate the heat around your house.

A qualied technician must install the heater. Follow all local codes.

Never install the heater in a bedroom or bathroom; in a recreational vehicle; where

curtains, furniture, clothing, or other ammable objects are less than 42" from the front, top, or sides of the heater; in high trac areas; or in windy or drafty areas.

Any glass doors must be fully opened when you are operating the heater.

Before installing in a solid fuel-burning replace, the chimney ue and rebox must be

cleaned of soot, creosote, ashes, and loose paint by a qualied chimney cleaner.

Do not allow fans to blow directly into the replace. Avoid any drafts that alter burner

ame patterns.

Do not use a blower insert, heat exchanger insert, or other accessory not approved for

use with this heater.

This appliance is for installation only in a solid fuel- burning or UL 127 factory-built

replace or in a listed ventless rebox enclosure. It has been design certied for these installations. Exception: DO NOT install this appliance in a factory-built replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

Do not burn solid fuels in your replace when this heater is also installed.

Outside air ducts and/or ash dumps in the replace must be permanently closed when

this heater is installed.

This heater creates warm air currents. These currents move heat to wall surfaces that

are next to the heater. Installing the heater next to vinyl or cloth wall coverings, or operating the appliance where impurities in the air exist (tobacco smoke, aromatic candles, cleaning uids, oil or kerosene lamps, etc.), may cause walls to discolor.

Installation (cont.)

CAUTION

WARNING

IMPORTANT: Vent-free heaters add moisture to the air, which is benecial. However, if this heater is installed in areas without adequate ventilation, mildew may form from too much moisture in the air. See AIR FOR COMBUSTION AND VENTILATION, pages 7 through 9.

CHECK GAS TYPE: Be sure your gas supply is right for your heater. If the supply is not correct, do not install the heater. Contact the place where this heater was purchased for a heater appropriate for your gas supply.

NOTICE: State or local codes may only allow operation of this appliance in a vented conguration. Check your state or local codes.

Log Sizing Requirements

Log Size Minimum Firebox Size

Height Depth Front Width Rear Width

18 in. 24 in 14 in. 28 in. 20 in.

24 in. 24 in. 14 in. 32 in. 22 in.

HEATER CLEARANCES

If you install the heater in a home garage, a.) ensure the heater pilot and burner are at

least 18" above the oor and, b.) locate the heater where moving vehicles will not hit it.

For convenience and eciency, install the heater with these points in mind:

• Provide easy access for operation, inspection and service.

• Install the heater in the coldest part of the room.

If this heater is installed directly on carpeting, tile, or other combustible material, other than wood ooring, the heater must be installed on a metal or wood panel that extends the heater’s full width and depth.

Minimum Clearances for Side Combustible Material, Side Wall, and Ceiling:

A. Clearances from the side of the heater cabinet to any combustible material and wall must follow the

specications listed in the below table.

B. Clearances from the top of the heater opening to the ceiling must not be less than 36".

Maintain the minimum clearances. If possible, provide greater clearances from the oor, ceiling, and adjoining wall than required.

Minimum Fireplace Clearance to Combustible Materials

Log Size Side Wall Ceiling

18 in. 16 in. 36 in.

24 in. 16 in. 36 in.

Seal any fresh air vents or ash clean-out doors located on the oor or wall of the replace with a heat-resistant sealant—this prevents drafting caused by pilot outage or sooting. Do not seal the chimney ue damper.

Installation (cont.)

Heat Resistant

Minimum Noncombustible Material Clearance—If Not Using a Mantel:

You must have noncombustible material(s) such as slate, tile, or marble above the replace opening. These materials must be at least 1/2" thick. If using sheet metal, you must have noncombustible material behind it, such as a noncombustible replace hood accessory (see Fig. 4).

NOTICE: This heater may be used as a vented product. If doing so, you must always operate log set with chimney ue damper open. If running log set with damper open, noncombustible material above replace opening is not needed. See INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION, page 14. When used as a vented decorative appliance, use of the thermostat function is prohibited—operate manually only.

Fig. 3—Minimum Clearance for Combustible to Wall

Fig. 4—Heat Resistant Material (slate,

marble, tile, etc.) above Fireplace

(A)

12" min.

Inches

Material

Heat Resistant

Material

Inches

Firebox

2 4 6 8 10 12 14 16 18

Minimum Noncombustible Material Clearance—If Using a Mantel:

You must have noncombustible material(s) such as slate, tile, or marble at least 1/2" thick. If using sheet metal, noncombustible material must be behind it. Noncombustible material must extend at least 12" up. If noncombustible material is less than 12", a replace hood accessory must be installed. If noncombustible material is more than 12", you may still require the hood accessory to deect heat away from mantel shelf. See Fig. 3 and 4 above for minimum clearance requirements.

IMPORTANT: If the minimum clearances are not met, you must operate the heater with the chimney ue damper open. See INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION, page 14.

Installation (cont.)

ombustible

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between the replace opening and mantel shelf. A replace hood is required if the below clearances are not met.

Determining Mantel Clearances:

If you meet the minimum clearance requirements between the mantel shelf and the top of the replace opening, you do not require a replace hood (see Fig. 5).

Noncombustible Material Installation Requirements

Noncombustible

Material Distance

Requirements for Safe Installation

8" or more Noncombustible material is okay.

Noncombustible material must be extended to at least 8". See between 8" and

Less than 8"

12" on the previous page. If you cannot extend the material, the heater must be operated with the ue damper open.

Determining Minimum Mantel Clearance When Using a Hood:

If the minimum clearances in Fig. 6 are not met, you must use a hood. When using a hood there are still certain minimum mantel clearances required, as shown in Fig. 6.

Fig. 5—Closed Flue Mantel

Clearances without Hood

Maximum

10"

Combustible

Mantel

Fig. 6—Closed Flue Mantel

Clearances with Hood

Maximum

10"

Mantel

Minimum 20"

NOTICE: When operating the heater, the surface temperature of adjacent walls and mantels become hot. Walls and mantels above the rebox may become too hot to touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances, you must only operate the heater with the ue damper open, or you must raise the mantel to an adequate height.

Maximum

2.5"

4" Sheet

Metal Hood

Minimum

10"

Minimum

18"

Installation (cont.)

FLOOR CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between replace opening and mantel shelf. A replace hood must be used if you do not meet the below clearances.

A. If installing the heater on oor level, you must maintain the minimum distance of 5" to combustibles (see

Fig. 7).

B. If combustible materials are less than 5" to the replace, you must install the heater at least 5" above the

combustible ooring (see Fig. 8).

Fig. 7—Minimum Fireplace

Clearances if Installed at Floor Level

Combustible

Material

Non-Combustible

Material

Min.

Fig. 9—Attach Damper to Fireplace

Damper

Fig. 8—Minimum Fireplace

Clearances above Combustible Flooring

Combustible

Material

Hearth

5 in. Min.

Damper

“Opened

Position”

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

NOTE: When used as a vented heater, the heater must be installed only in a solid-fuel burning replace with a working ue constructed of noncombustible material. You may use this heater as a vented product. When used as a vented decorative appliance, use of the thermostat function is prohibited—operate manually only. There are three reasons for operating your heater as a vented model:

1. The replace does not meet the clearance requirements for vent-free operation.

2. State or local codes do not permit vent-free operation.

3. You prefer vented operation.

Damper Clamp

Installation (cont.)

WARNING

Failure to position the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.

Before beginning assembly or operation of this heater, ensure all parts are present. Check the parts against the package contents list. If any part is missing or damaged, do not attempt to assemble, install, or operate the heater. Contact customer service for replacement parts.

Estimated Assembly Time: 1 to 2 hours

Tools Required for Assembly (not included, unless otherwise stated):

Before installing the heater, ensure you have the following:

• Hardware package (included)

• Approved exible gas hose if allowed by local codes

• Sealant (resistant to natural or propane/LP gas)

• Electric drill with 3/16" drill bit

• Phillips screwdriver

• External regulator (supplied by installer if required)

• Piping (check local codes)

• Equipment shuto valve

• Test gauge connection

• Sediment trap

• Tee joint

• Pipe wrench

• 3/8" NPT to 3/8" are tting

UNPACKING

1. Remove logs, grate, and burner base assembly from carton.

NOTE: Do not pick up the burner base assembly by the burners. This could damage heater. Only handle the base assembly by its frame.

2. Remove all protective packaging used on the logs and heater.

3. Inspect the items for shipping damage. If you notice any damage, contact the dealer where the heater was purchased.

Installation (cont.)

WARNING

CAUTION

WARNING

CAUTION

CONNECTING TO A GAS SUPPLY

A qualied service technician must connect heater to gas supply. Follow all local codes.

Never connect the heater to private/non-utility gas wells (commonly known as wellhead gas).

Never connect the heater directly to the gas supply. This heater requires an external regulator (not supplied). The external regulator between the gas supply and heater

must be installed. Your gas supplier provides the external regulator for natural gas.

The installer must supply an external regulator for liquid propane. For natural gas, the gas supplier supplies the external regulator. The external regulator reduces incoming gas pressure, and the pressure must be reduced to between 11" and 14" of water column for propane and between 6" and 7" of water column for natural gas. Heater regulator damage could occur if the pressure of the incoming gas is not reduced. Install the external regulator with the vent pointing down as shown in Fig. 10. The purpose of pointing the vent down is to protect it from freezing rain or sleet.

Fig. 10—Regulator Conversion

Fig. 11—Gas Connection

Equipment Shuto Valve With 1/8" NPT Tap*

External Regulator with Vent Pointing Down

Propane/ LP Supply Tank

Approved Flexible Gas Line or 1/2" Black Pipe

3" Minimum

Pipe Nipple Cap Tee Joint

Sediment Trap

Propane/LP

From External Regulator (11" W.C.** to 14" W.C. Pressure)

Natural

From Gas Meter

(5.5''

(6" W.C.** to

7''

7" W.C. Pressure)

*The equipment shuto valve can be purchased from your local home center store.

Use only new black iron or steel pipe. Internally tinned copper tubing may be used

in certain areas, depending on your local codes. Use pipe of 1/2" diameter or greater to allow proper volume gas to heater. If the pipe is too small, loss of pressure will occur. Installation must include an equipment shuto valve, union, and plugged 1/8" NPT tap. The NPT tap must be located within reach for the test gauge hook up and be upstream from heater (see Fig. 11).

IMPORTANT: Install equipment shuto valve in an accessible location. The equipment shuto valve is for turning on or shutting o the gas to the heater. Apply pipe joint sealant lightly to the male threads. This prevents excess sealant from going into the pipe. The heater valves may become clogged if excess sealant gets into the pipes.

Installation (cont.)

CAUTION

Use pipe joint sealant that is resistant to gas (propane or NG). We recommend that you

install a sediment trap in a supply line, which traps moisture and contaminants. The sediment trap should be located within reach for cleaning and where it is not likely to freeze. Install it in the piping system between the fuel supply and heater. This keeps contaminants from getting into the heater controls. The heater may not run properly if the sediment trap is not installed or is installed incorrectly.

Avoid damage to the regulator. Hold the gas regulator with a wrench when connecting

into gas piping and/or ttings. NG Models: 5" to 7" W.C. Your gas supplier provides an external regulator for natural gas.

INSTALLATION ITEMS NEEDED (NOT PROVIDED):

• 8" Adjustable Wrench

• 8" Pipe Wrench

• 3/8" Flexible Gas Line (24" Min.) or 1/2" Black Pipe

• 90 Deg. 3/8 NPT x 3/8" Flare Fitting or 3/8" Street Elbow

• Sealant (Resistant to natural or propane/LP gas)

• Shuto Valve

1. Depending on where your gas supply line is located, a variety of options are possible for routing the gas connection lines. First, install the 3/8" tting to the heater regulator using sealant. Direct the attachment either left or right toward the gas supply line.

NOTICE: Most building codes do not permit concealed gas connections. Check your local building code before using a exible gas line for this installation.

2. Install the gas line to the 90 deg. tting, and attach it to the shuto valve (see Fig. 12 & 13). Depending on your connection, it might be necessary to cut and access the hole in the side or bottom of the mantel cabinet.

3. Check all connections for gas leaks.

Fig. 12—Gas Inlet to Regulator

Fig. 13—Attaching the Flexible Gas Line

to the Equipment Shuto Valve

To Regulator

EQUIPMENT SHUTOFF VALVE

Flexible Gas Line or Black Pipe to Heater Cabinet Regulator

PROPANE/LP

To External Regulator

NATURAL GAS

To Gas Supply

Installation (cont.)

WARNING

CHECKING GAS CONNECTIONS

After installing or servicing the heater, test all gas piping and connections for leaks. Immediately correct all leaks.

Never use an open ame to check for a leak. Apply a mixture of liquid soap and water to all joints—bubbles may indicate a leak. Immediately correct all leaks.

Pressure Testing Gas Supply Piping System Test Pressures in Excess Of 1/2 PSIG (3.5 kPa):

1. Disconnect the heater, including the main gas valve (control valve) and equipment shuto valve, from the gas supply piping system. Pressures greater than 1/2 PSIG will damage the regulator.

2. Cap o the open end of the gas pipe where the equipment shuto valve was connected.

3. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.

4. Check all joints of the gas supply piping system. Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.

5. Immediately correct all leaks.

6. Reconnect the heater and equipment shuto valve to gas supply. Check reconnected ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa):

1. Close the equipment shuto valve (see Fig. 14).

2. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.

3. Check all joints from the gas meter to the equipment shuto valve (see Fig. 15.1 & 15.2).

4. Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.

5. Immediately correct all leaks.

Pressure Testing Heater Gas Connections:

1. Open the equipment shuto valve (see Fig. 14).

2. Open the gas supply tank valve.

3. Ensure the control knob of the heater is in the OFF position.

4. Check all joints from the equipment shuto valve to the control valve (see Fig. 15.1 & 15.2). Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.

5. Light the heater (see OPERATION, page 22/23). Check all other internal joints for leaks.

6. Turn o the heater (see TO TURN OFF GAS TO THE HEATER, page 22/23).

Fig. 15.1—Checking Gas Joints (Propane/LP Only)

Gas Control Valve

Equipment Shuto Valve

Propane/ LP Supply Tank

Fig. 15.2—Checking Gas Joints (Natural Gas Only)

Equipment Shuto Valve

Gas Control Valve

Fig. 14—Equipment

Shuto Valve

Open

Closed

Equipment Shuto Valve

Gas Meter

Installation (cont.)

BEFORE INSTALLING THE HEATER

• Turn o the gas supply to the replace or rebox.

• Clean the replace oor and chimney before installing the heater. Seal any ash, and clean out doors to protect the unit from down drafts.

MOUNTING PROCEDURE

• Place the grate/burner assembly into the rebox.

• Using the log set as a guide, drill four (4) 5/32" diameter holes approximately 1" deep into the oor of the rebox.

• Anchor the grate/burner assembly to the oor using four (4) concrete attachment screws (not included) (see Fig. 16).

1/4" x 3/4" Concrete Hex Head

Fig. 16—Mounting Locations

Flanged Attachment Screws

Log Placement— REM-L180ALT-F / REM-L180ANT-F / REM-L240ALT-F / REM-L240ANT-F

WARNING

CAUTION

Failure to position the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.

Check to ensure that no yellow ame comes in contact with any log, both after installation

and periodically afterwards. Set the heater to HIGH and check if yellow ames come into contact with any log. If so, reposition the logs as indicated in the below illustrations. Yellow ames coming into contact with logs create unnecessary soot.

Install the logs exactly as indicated (see Fig. 17–21). Do not modify the logs, and use only logs supplied with the heater. The logs are numbered and correspond to the numbers listed below.

Fig. 17

REM-L180ALT-F /

REM-L180ANT-F

Number of Logs: 7

REM-L240ALT-F /

REM-L240ANT-F

Number of Logs: 7

Fig. 19Fig. 18

1. Place log #1 onto the pins in the front grate base.

Fig. 20

4. Place logs #4 and 5 so that each log is resting on one end of logs #2 and 3.

2. Place log #2 onto the middle grate base, making sure it’s aligned with log #1.

Fig. 21a— REM-L180ALT-F /

REM-L180ANT-F

5a. Place log #6 so it’s resting on logs #1, 2, and 3. Place log #7 so it’s resting on logs #1 and 2.

3. Place log #3 onto the back grate base, making sure it’s aligned with logs #1 and 2.

Fig. 21b— REM-L240ALT-F /

REM-L240ANT-F

5b. Place log #6 so it’s resting on logs #1and 2. Place log #7 so it’s resting on logs #1, 2, and 3.

Log Placement— REM-L240CLR-F / REM-L240CNR-F

WARNING

CAUTION

Failure to position the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.

Check to ensure that no yellow ame comes in contact with any log, both after installation

Install the logs exactly as indicated (see Fig. 22–25). Do not modify the logs, and use only logs supplied with the heater. The logs are numbered and correspond to the numbers listed below.

Fig. 22

1. Place log #1 onto the pins in the front grate base.

Number of Logs: 5

Fig. 23

2. Place log #2 onto the middle grate base, making sure it’s aligned with log #1.

Fig. 24

3. Place log #3 onto the back grate base, making sure it’s aligned with logs #1 and 2.

Fig. 25

4. Place log #4 so that it’s resting on logs #1 and 2. Place log #5 so that it’s resting on logs #1, 2, and 3.

Operation

WARNING

FOR YOUR SAFETY READ BEFORE LIGHTING

If you do not follow these instructions exactly, a re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot that must be lighted by the electronic ignitor. When lighting, follow these

instructions exactly.

B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the oor because

some gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Push in or turn the gas control knob using only your hand. Never use tools. If the knob will not push in

or turn by hand, do not try to repair it; call a qualied service technician. Force or attempted repair may result in a re or explosion.

D. Do not use this room heater if any part has been under water. Immediately call a qualied service

technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

Operation—REM-L180ALT-F / REM-L180ANT-F / REM-L240ALT-F / REM-L240ANT-F

WARNING

LIGHTING INSTRUCTIONS

1. STOP! Read all the above safety information before proceeding.

NOTE: When used as a vented decorative appliance, use of the

thermostat function is prohibited—operate manually only.

2. Turn the control knob clockwise to the “OFF” position (see Fig. 26).

3. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information above. If you don’t smell gas, go to the next step.

4. Turn the control knob counterclockwise to the “PILOT” position. Depress control knob.

5. With control knob depressed, push down on the ignitor button until the pilot lights. The pilot is located behind the heater screen near the rear of the burner (see Fig. 27).

• Do not attempt to light the pilot by hand.

6. Keep the control knob depressed for (30) seconds after the pilot lights. Then release the control knob.

• If the control knob does not pop up when released, stop and immediately call a qualied service technician or gas supplier.

• If the pilot goes out, repeat steps 3 through 7. Wait (1) minute before attempting to light pilot again. If after several tries the pilot still goes out, turn the gas control knob clockwise to the “OFF” position and call a qualied service technician.

7. Turn the control knob counterclockwise to the desired setting.

Fig. 26—Control Knob

Fig. 27—Pilot

The replace screen must be in place while the heater is in operation.

Any glass doors must be completely opened while the heater is operating.

TO TURN OFF GAS TO THE HEATER

1. Turn the control knob clockwise to the “OFF” position.

Shutting O the Burner Only (Pilot Stays Lit):

1. Turn the control knob clockwise to the “PILOT” position.

THERMOSTATIC CONTROL OPERATION

The thermostatic control valve on this heater is dierent from standard thermostats. Standard thermostats simply turn the burner on and o. The thermostat sensing bulb on the control valve used on this heater senses changes in room temperature and varies the ame accordingly. The burner will shut o completely when the room temperature exceeds the set temperature. When the room temperature drops below the set temperature, the unit will cycle back on. The control knob can be set to the desired comfort level between 1 and 5.

Operation—REM-L240CLR-F / REM-L240CNR-F

WARNING

LIGHTING INSTRUCTIONS

1. STOP! Read all the above safety information before proceeding.

2. Set the receiver switch to the “ON” position (see Fig. 28).

NOTE: When used as a vented decorative appliance, use of the thermostat function is prohibited—operate manually only.

3. Turn the control knob clockwise to the “OFF” position (see Fig. 28).

4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information above. If you don’t smell gas, go to the next step.

5. Push in slightly and turn the control knob counterclockwise to the “PILOT” position (see Fig. 28). Depress the control knob.

6. With the control knob depressed, push down on the ignitor button until the pilot lights. The pilot is located behind log #3 near the center of the burner (see Fig. 29).

7. Keep the control knob depressed for (30) seconds after the pilot lights. Release the control knob.

• If the control knob does not pop up when released, stop and immediately call a qualied service technician or gas supplier.

Fig. 28—Receiver and

Control Knob

LEARN

REMOTE

ONOFF

Fig. 29—Pilot

• If the pilot goes out, repeat steps 3 through 7. Wait (1) minute before attempting to light the pilot again. If after several tries the pilot still goes out, turn the gas control knob clockwise to the “OFF” position and call a qualied service technician.

8. Turn the control knob counterclockwise to the “ON” position.

9. To use the included thermostatic remote control, set the receiver switch to the “REMOTE” position (see Fig. 30). Press the “ON” button to turn on the remote to ignite the main burner. Refer to the remote control instruction manual on page 25 for the “MODE” and “SET” functions.

The replace screen must be in place while the heater is in operation.

Any glass doors must be completely opened while the heater is operating.

TO TURN OFF GAS TO THE HEATER

Fig. 30—Remote/

Transmitter

OFF

MODE

SET

1. Set the thermostat to the lowest setting.

2. Press the “OFF” button on the remote control.

3. Push in slightly and turn the control knob clockwise to the “OFF” position.

Operation (cont.)

WARNING

INSPECTING BURNERS

Check the pilot ame pattern and burner ame patterns often.

PILOT FLAME PATTERN

Figure 31 shows a correct pilot ame pattern. Figure 32 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down. If pilot ame pattern is incorrect, as shown in Figure 31:

• Turn the heater o (see TO TURN OFF GAS TO THE HEATER, page 22/23).

• See the TROUBLESHOOTING GUIDE, page 33.

Fig. 31—Correct Pilot Flame Pattern Fig. 32—Incorrect Pilot Flame Pattern

Do not allow fans to blow directly into the heater. Avoid any drafts that alter burner ame patterns.

Do not use a blower insert, heat exchanger insert, or other accessory not approved for use with this heater.

Remote Control Operation

WARNING

MODE

MULTI-FUNCTION WIRELESS REMOTE CONTROL SYSTEM FOR OPERATING A LATCHING SOLENOID VALVE, MANUALLY OR WITH A THERMOSTAT FUNCTION

IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS, DO NOT ATTEMPT TO INSTALL OR OPERATE THIS DEVICE.

This remote control system was developed to provide a convenient, user-friendly, and safe remote control system for gas heating appliances. The system is operated manually from the transmitter and operates on radio frequencies (RF) within a 20-foot range using non-directional signals. The system uses one of over a million security codes that are programmed into the transmitter at the factory. Before the rst use, the remote receiver’s code must be matched to the transmitter’s code.

NOTE: Review COMMUNICATION SAFETY under the GENERAL INFORMATION section. This safety feature shuts down the appliance during potentially hazardous or unsafe conditions.

This remote control system provides you with a battery-operated remote control to power a latching solenoid such as those used with gas valves in certain heater-rated gas logs, gas replaces, and other gas heating appliances (see Fig. 33).

Using the battery power from the receiver, the solenoid circuit operates a solenoid. The circuit uses reversing polarity software to reverse the positive (+) and negative (-) output of the receiver’s battery power, which drives a latching solenoid ON/OFF. The system is controlled by the remote transmitter, which operates on two (2) 1.5 V AAA batteries.

Always use alkaline batteries for longer battery life and maximum performance. Do not use rechargeable batteries.

Before using the transmitter, place the two (2) AAA batteries in the battery compartment. Ensure the batteries are placed in the proper direction.

Key Settings

ON Turns the heater ON. Manually operated solenoid ON.

Fig. 33—Remote/Transmitter

ON Button

OFF Button

MODE Button

SET Button

WALL CLIP

SLOT

OFF

SET

BATTERY

COMPARTMENT

Battery

Compartment

Wall

Clip Slot

OFF Turns the heater OFF. Manually operated solenoid OFF.

MODE Changes the heater from manual mode to thermo mode.

SET Sets the temperature in thermo mode.

Remote Control Operation (cont.)

ROOM TEMP

SET

Fig. 34—LCD Screen

ROOM TEMP

SET

Fig. 35—Setting Temperature Units

LCD Screen (see Fig. 34):

1. DISPLAY Indicates CURRENT room temperature.

2. °F OR °C Indicates degrees Fahrenheit or Celsius.

3. FLAME Indicates burner/valve in operation.

4. ROOM Indicates remote is in THERMO operation.

5. TEMP Appears during manual operation.

6. SET Appears when setting the desired temperature in the thermo operation.

Setting °F / °C Scale (see Fig. 35):

The factory setting for temperature is °F. You can change this setting to °C by pressing the “ON” key and the “OFF” key at the same time. Follow this same procedure to change from °C to °F.

Fig. 36—Manual Function

Screen while

pressing the

ON key

Screen while

pressing the

OFF key

TEMP

Screen after

the 3-Second

Default

Screen after

the 3-Second

Default

TEMP

Manual Function (see Fig. 36):

To operate the remote system in the MANUAL MODE, do the following:

ON OPERATION Press the “ON” key and the heater ame comes on.

During this time, the LCD screen shows “ON.” After three (3) seconds, the LCD screen defaults to display the room temperature, and the word “TEMP” shows on the screen. The ame icon also appears on LCD screen in the MANUAL MODE.

OFF OPERATION Press the “OFF” key and the heater ame shuts o.

During this time, the LCD screen shows “OFF.” After three (3) seconds, the LCD screen defaults to display the room temperature and the word “TEMP” shows on the screen.

Remote Control Operation (cont.)

Fig. 37—Thermostat Function

Thermostat Function (see Fig. 37):

When used as a vented decorative appliance, use of the thermostat function is prohibited—operate manually only. This remote control system can be thermostatically controlled when the transmitter is in the THERMO mode (the screen must display the word “ROOM”).

TEMPSET

ROOM

TEMP

SETTING/CHANGING THE DESIRED ROOM TEMPERATURE

The following sets the THERMO MODE and the desired room temperature:

THERMO SET THERMO MODE

1. Press the “MODE” key until the LCD screen shows the word “ROOM”. This changes the remote to THERMO mode.

2. Press and hold the “SET” key until you reach the desired set temperature. When the “SET” key is pressed and held, the set numbers increase from 45° to 99° and restart at 45°.

3. Next, release the “SET” key. The LCD screen then shows the set

ROOM

TEMP

ROOM

TEMP

temperature for three (3) seconds, which will then ash for three (3) seconds. From then on, the screen defaults to showing the room temperature.

THERMO ON THERMO OFF

4. Press the “MODE” key to exit THERMO mode. When the THERMO mode is o, the word “ROOM” does not appear on the LCD screen.

NOTE: The highest set temperature is 99° F (32°C) and the lowest temperature is 45°F (6°C).

Notes on Operation:

The heater is operated by the thermo feature whenever the room temperature varies a certain number of degrees from the set temperature. This variation is known as “temperature dierential” or “swing.” Based on how well your home is insulated from the cold, the normal operating cycle of the heater may be 2–4 times per hour. The “swing” comes preset from the factory at 2, which allows for a temperature variation of +/- 20°F (10°C) between the set temperature and the room temperature. This determines when the heater will begin operation.

To activate the ON and OFF manual functions on the transmitter, press either button on the face of the transmitter. When pressed, the word “ON” or “OF” appears on the LCD screen to indicate the signal is being sent. When rst used, a delay of three seconds may occur before the receiver responds to the transmitter, which is normal.

Power Setting:

The electronics in the remote control system can power two types of DC-powered components. The receiver is programmed to provide pulse DC voltage (5.5 VDC to 6.3 VDC) to a latching solenoid. If you experience any problems when operating the remote control system, contact Pinnacle Climate Technologies’ customer service.

Remote Receiver: IMPORTANT: Do not position the receiver where ambient

temperatures are greater than 130°F.

Fig. 38—Remote Receiver

The remote receiver (see Fig. 38) operates on four (4) 1.5V AA-size batteries. Always use alkaline batteries for longer battery life and maximum performance. Always use new/fully charged batteries for proper operation of the remote receiver—the power consumption of a latching solenoid is much higher than standard remote control systems. Do not use rechargeable batteries.

NOTE: The remote receiver only responds to the transmitter when

LEARN

Button

Slide

Switch

(ON /

REMOTE /

OFF)

LEARN

REMOTE

FFO

the 3-position slide button on the remote receiver is in the REMOTE position. The remote receiver contains the microprocessor, to which the

Battery Cover

transmitter sends signals for operation.

Remote Control Operation (cont.)

WARNING

Functions (see Fig. 39):

• When the slide switch is in the REMOTE position, the system only operates if the receiver can receive commands from the transmitter.

• When rst used or after extended disuse, the “ON” button may have to be pressed for up to three (3) seconds before the servomotor is activated. If on rst use the system does not respond to the transmitter, see LEARNING THE TRANSMITTER TO THE RECEIVER on page 29.

• The system can be manually turned on when the slide switch is in

Receiver

the ON position

• The system is o when the slide switch is in the OFF position.

• If you’ll be away from the heater and/or your home for an extended period, we recommend keeping the slide switch in the OFF position.

• When the slide switch is in the OFF position, it also functions as a safety “lock out.” This feature turns the system OFF and prevents the

transmitter from operating.

INSTALLATION INSTRUCTIONS

Do not connect the remote receiver directly to 110–120VAC power because this

will burn out the receiver. Follow the instructions from the manufacturer of the gas valve for the correct wiring procedures. Installing electrical components incorrectly may cause damage to the remote receiver and/or gas valve.

Fig. 39—Remote Receiver

Wire Terminals

Slide

Button

REMOTE

OFF

LEARN

Installation:

You can mount the receiver on or near the replace hearth. ALWAYS PROTECT THE RECEIVER FROM EXTREME HEAT. Keep the receiver away from temperatures over 130º F inside the receiver case. Extreme temperatures also shorten battery life.

Hearth Mount:

You can place the receiver on the replace hearth or under the replace,

Fig. 40—Pulse Mode

Terminals

which is behind the control access panel. The receiver must be placed so that the temperature inside the receiver case does not exceed 130º F. NOTE: Black Button is used on hearth mount applications.

REMOTE

LEARN

Wiring Instructions:

Ensure the receiver switch is in the OFF position. Use of 18-gauge stranded

OFF

wires to make connections is recommended. Wires should not exceed 20 feet.

Fig. 41—Latching Solenoid

Connect the receiver to a manual valve with a latching ON/OFF solenoid. Connect two 18-gauge stranded or solid wires from the remote receiver terminals to the latching solenoid (see Fig. 40 & 41).

Pulse Connection

Concentric

Valve

NOTE: The operation of the controls depends on the way the wires are attached to the terminal. If the controls do not correspond to the operating

Black Wire

buttons on the transmitter, reverse the wire installation at the receiver or at the controls.

NOTE: Up to 6.3 VDC of power is provided at the receiver terminal.

Red Wire

Remote Control Operation (cont.)

GENERAL INFORMATION

Communication/Safety/Transmitter (C/S/TX):

Built into the remote control’s software is a COMMUNICATION/SAFETY function. It provides an extra margin of safety when the transmitter is out of the normal 20-foot operating range of the receiver. The COMMUNICATION/SAFETY feature operates the same in all operating modes.

In all operating modes and at all times, the transmitter sends an RF signal every 15 minutes to the receiver. This indicates that the transmitter is within the 20-foot normal operating range. If the receiver doesn’t receive a signal from the transmitter every 15 minutes, the software in the receiver will begin a 2-hour countdown timing procedure. If the receiver does not receive a signal from the transmitter in this time, the receiver shuts down the heater. The receiver then emits a series beeps for 10 seconds. After these 10 seconds, the receiver continues to emit a single beep every four (4) seconds until either the ON or MODE button on the transmitter is pressed, which resets the receiver. The 4-second beeping goes on for as long as the receiver’s batteries last.

To reset the receiver and operate the heater, press the “ON” or “MODE” button on the transmitter. When the system is turned on, the COMMUNICATION/SAFETY beeping stops and the system returns to normal operation based on the MODE selected on the transmitter. The COMMUNICATION/SAFETY feature restarts if the transmitter is taken out of the normal operating range or the transmitter’s batteries fail or are removed.

Childproof Feature:

The remote control includes a CHILDPROOF “LOCK-OUT” feature, letting the user “lock-out” operation of the heater from the transmitter.

To use the “LOCK-OUT” feature, do the following:

• To activate the “LOCK-OUT” feature, press and hold the “ON” button and the “MODE” button at the same time for ve (5) seconds. The letters “CP” display in the TEMP frame on the LCD screen.

• To deactivate the “LOCK-OUT,” press and hold the “ON” button and the “MODE” button at the same time for ve (5) seconds and the letters “CP” disappear from the LCD screen. The transmitter then returns to normal operation.

• To verify that transmitter is in the CP lock-out mode, press any key and the LCD screen shows “CP.”

NOTE: If the heater is already operating in the ON or THERMO MODES, activating the “LOCK-OUT” will not cancel the operating MODE. Activating the “LOCK-OUT” only prevents the transmitter from being manually operated. The THERMO operation will continue to operate normally if it is in the auto modes. The transmitter’s MODE must be set to OFF to completely “LOCK-OUT” the transmitter’s operating signals.

Learning the Transmitter to the Receiver:

Every transmitter has a unique security code. Upon rst use, you must press the “LEARN” button on the receiver to verify the transmitter security code. This process must be repeated if you replace the batteries or purchase a replacement transmitter. To allow the transmitter to accept the security code, the slide button on the receiver must be in the REMOTE position. If the slide switch is in the ON or OFF position, the receiver will not accept the security code. The “LEARN” button in located on the front face of the receiver, inside the small hole labeled “LEARN.” Press and release the black “LEARN” button inside the hole—a paper clip or small screwdriver works best. When the “LEARN” button is released, the receiver emits a short beep. After you hear the beep, press and release the transmitter “ANY” button. The receiver then emits several beeps to indicate acceptance of transmitter’s code by the receiver.

The security code matching procedure uses a timing function. If the security code is not matched on the rst attempt, wait 1–2 minutes and try again, which allows the timer to reset. Follow this procedure 2–3 times if necessary.

Remote Control Operation (cont.)

Transmitter Wall Clip (see Fig. 42):

You can hang the transmitter on a wall using the provided clip. If installing on a solid wood wall, drill 1/8" pilot holes and use the provided screws. If installing on a plaster/wallboard wall, rst drill two 1/4" holes into the wall. Then, with a hammer, tap in the two plastic wall anchors so that they are ush with the wall. Then install the clip with the provided screws.

Fig. 42—Wall Clip

Wall

Clip Slot

Battery Life:

Wall Clip

Replace the batteries regularly. If the transmitter no longer functions at a distance it previously did or the remote receiver does not function at all, check the batteries. The receiver batters should always provide a combined output voltage of at least 5.5 volts. The hand-held transmitter should operate with as

BATTERY

COMPARTMENT

little as 2.5 volts of battery power.

TROUBLESHOOTING

Any problems with the heater may be a result of the heater malfunctioning, or it may be due to the remote system malfunctioning. First, review the manual to make sure all connections are properly made. Then check the remote system in the following ways:

• Ensure the batteries are correctly placed in the receiver. If a battery is inserted incorrectly, the remote system will not operate correctly.

• Check the battery in the transmitter to ensure the contacts are touching the positive (+) and negative (-) ends of the battery. You can bend in the metal contacts for a tighter t.

• Be sure the receiver and transmitter are within a 20-foot range of one another.

• The receiver memory might be full if the “LEARN” button is pressed too many times. If this happens, the receiver cannot learn any new codes and will not emit an audible beep. To clear the memory, rst put the receiver slide switch into the REMOTE position. Press the “LEARN” button and release it after 10 seconds. The receiver emits three (3) long audible beeps to indicate all the codes have been cleared from memory. The transmitter can now once again be learned to the receiver. See page 29 for more information.

• Do not let the receiver exceed 130°F. Battery life is also shortened when ambient temperates are above 115°F.

• If the receiver is installed in such a way that it’s tightly enclosed in metal, the operating distance will be shortened.

• Do not use rechargeable batteries—they do not supply enough power.

SPECIFICATIONS

Operating Frequency: 303.8 MHZ FCC ID No.: transmitter - K9LSP1001TH; receiver - K9L330IRX Canadian IC ID No.: transmitter – 2439A-SP1001TH; receiver – 2439A-3301RX

Transmitter Batteries: (2) 1.5V AAA batteries Receiver Batteries: (4) 6V AA 1.5 Alkaline batteries

FCC REQUIREMENTS

THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Care and Maintenance

WARNING

CAUTION

BURNER FLAME PATTERN

Figure 43 shows a correct burner ame pattern. Figure 44 shows an incorrect burner ame pattern. The incorrect burner ame pattern shows sporadic, irregular ame tipping. The ame should not be dark or have an orange/reddish tinge. NOTE: When using the heater the rst time, the ame will be orange for approximately one hour until the log cures. If the burner ame pattern is incorrect, as shown in Figure 44, do the following:

• Turn the heater o (see TO TURN OFF GAS TO THE HEATER, page 22/23).

• See the TROUBLESHOOTING GUIDE, page 33.

Fig. 43—Correct Burner Flame Pattern Fig. 44—Incorrect Burner Flame Pattern

2–6 inches above logs

Turn o the heater and let cool before servicing.

Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

You must keep the control areas, burner, and circulating air passageways of the heater

clean. Inspect these areas before using the heater. Have a qualied service person inspect the heater every year. Excessive lint from carpeting, bedding material, pet hair, etc. may require that the heater be cleaned more frequently.

6–12 inches above logs

BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the right amount of air to mix with the gas, which creates a clean burning ame. Keep these holes clear of lint, dirt, dust, pet hair, and other debris. Before every heating season, clean these holes—blocked air holes create soot. During operation, the heater should be cleaned at least every three (3) months. A qualied service person should inspect the heater yearly.

Keep the burner tube and pilot assembly clean and free of dirt and other debris. Use compressed air of 30 PSI or less to clean these parts. If using compressed air in a can, follow the directions on the can exactly. You may

damage the pilot assembly if the directions are not followed exactly.

FOR VENTED APPLICATIONS

Periodic examination and cleaning of the venting system and the solid fuel-burning replace, including frequency of such examination and cleaning, must be done by a qualied agency.

Care and Maintenance (cont.)

CAUTION

1. Shut o the heater, including the pilot. Allow the heater to cool for at least 30 minutes.

2. Inspect the burner, pilot, and primary air inlet holes on the orice holder for dirt and debris (see Fig. 45).

3. Blow air through the ports/slots and holes in the burner.

4. Check the orice holder again, which is located at the end of the burner tube. With a cloth or vacuum cleaner nozzle, remove any large particles of dust, dirt, or other debris.

5. Blow air into the primary air holes on the orice holder.

6. Repeat steps 3 and 4. Clumps of dust/debris may have been pushed into the burner.

Clean the pilot assembly. A yellow tip on the pilot ame indicates dust and dirt in the pilot assembly. A small pilot air inlet hole is about 2" from where the pilot ame comes out of the pilot assembly (see Fig. 46). Ensure the heater is o, and lightly blow air through the air inlet hole. If you do not have compressed air, blowing through a drinking straw will also work.

Fig. 45—Primary Air Inlet Slot on Burner Tube

LP/Propane

Primary Air Inlet Slot

Natural Gas

Burner Tube Burner Tube

Primary Air Inlet Slot

Fig. 46—Pilot Air Inlet Hole

Air Inlet Hole

LOG SET

• If you remove the log set for cleaning, refer to page 20 for placement instructions.

• Replace the log set if it is broken or chipped (dime-sized or larger).

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

If any of the original wire as supplied with the appliance must be replaced, it must be replaced with a wire of at least a temperature rating.

Verify proper operation after servicing.

Troubleshooting Guide

WARNING

CAUTION

WARNING

If you smell gas, do the following:

• Shut o gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone . Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

Turn o and let the heater cool before servicing. Only a qualied service person should service and repair the heater.

Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

IMPORTANT: Impurities in the air may create odors when operating the appliance. For example, cleaning supplies, paint, cigarette smoke, glues, new carpets, etc. create fumes, which may mix with combustion air and create odors.

Problem Possible Cause Solution

There is no spark at the ODS/pilot when the ignitor button is pressed.

When the ignitor button is pressed, there is a spark at the ODS/pilot but no ignition.

1. Ignitor electrode is positioned wrong.

2. Ignitor electrode is broken.

3. Ignitor electrode is not connected to ignitor cable.

4. Ignitor cable is pinched or wet.

5. Damaged ignitor cable.

6. Bad piezo ignitor.

1. Gas supply is turned o or equipment shuto valve is closed.

2. Control knob is not fully pressed in while pressing ignitor button.

3. Air in gas lines when installed.

4. ODS/pilot is clogged.

5. Gas regulator setting is incorrect.

6. Control knob not in PILOT position.

7. Depleted gas supply (propane).

1. Replace electrode.

2. Replace electrode.

3. Replace ignitor cable

4. Free the ignitor cable if it’s pinched by any metal or tubing. Keep ignitor cable dry.

5. Replace ignitor cable.

6. Replace piezo ignitor.

1. Turn on the gas supply or the open equipment shuto valve.

2. Fully press in the control knob while pressing the ignitor button.

3. Continue holding down the control knob. Repeat igniting operation until air is removed.

4. Clean ODS/pilot (see CARE AND MAINTENANCE, pages 32 & 33) or replace ODS/pilot assembly.

5. Replace gas regulator.

6. Turn control knob to PILOT position.

7. Contact local propane/LP gas company.

Troubleshooting Guide (cont.)

Problem Possible Cause Solution

ODS/pilot lights but ame goes out when the control knob is released.

Burner(s) does not light after ODS/pilot is lit.

Burner(s) does not light after ODS/pilot is lit. (Heater is set up for natural gas.)

There is delayed ignition of the burner(s).

The burner is backring during combustion.

There is a high yellow ame during burner combustion.

1. Control knob is not fully pressed in.

2. Control knob is not pressed in long enough.

3. Equipment shuto valve is not fully open.

4. Thermocouple connection is loose.

5. Thermocouple damaged.

6. Control valve damaged.

1. Burner orice is clogged.

2. Burner orice diameter is too small.

3. Inlet gas pressure is too low.

1. Inlet gas pressure is too high. 1. Contact your gas supplier.

1. Manifold pressure is too low.

2. Burner orice is clogged.

1. Burner orifice is clogged or damaged.

2. Burner is damaged.

3. Gas regulator is damaged.

1. There is not enough air.

2. Gas regulator is defective.

3. Inlet gas pressure is too low.

1. Press in control knob fully.

2. After ODS/pilot lights, keep control knob pressed in 30 seconds.

3. Fully open equipment shuto valve.

4. Hand tighten until snug, and then tighten ¼ turn more.

5. Replace thermocouple.

6. Contact customer service.

1. Clean burner orice (see CARE AND MAINTENANCE, pages 32 & 33) or contact customer service.

2. Contact customer service.

3. Contact your gas supplier.

1. Contact your gas supplier.

2. Clean burner (see CARE AND MAINTENANCE, pages 32 & 33) or contact customer service.

1. Clean burner orice (see CARE AND MAINTENANCE, pages 32 & 33, or contact customer service).

2. Contact dealer or customer service.

3. Replace gas regulator.

1. Check burner for dirt and debris. If found, clean burner (see CARE AND MAINTENANCE, page 32 & 33).

2. Replace gas regulator.

3. Contact your gas supplier.

1. Foreign matter between control A gas odor is present during combustion.

Heater produces a clicking/ticking noise just after burner is lit or shut o.

valve and burner.

2. Gas leak—see WARNING

Statement at top of page 34.

1. Metal is expanding while heating

or contracting while cooling.

1. Take apart gas tubing and remove foreign matter.

2. Locate and correct all leaks (see CHECKING GAS CONNECTIONS, page 18).

1. This is common with most heaters. If noise is excessive, contact a qualied service technician.

Troubleshooting Guide (cont.)

Problem Possible Cause Solution

White powder residue is forming within burner box or on adjacent walls or furniture.

Heater produces unwanted odors.

Heater shuts o in use (ODS operates).

Gas odor exists even when control knob is in OFF position.

Moisture/condensation is present on windows.

There is slight smoke or odor during initial operation.

Heater produces a whistling noise when burner is lit.

1. When heated, the vapors from furniture polish, wax, carpet cleaners, etc. turn into white powder residue.

1. Heater is burning vapors from paint, hair spray, glues, etc. See IMPORTANT statement, page 34.

2. Gas leak—see WARNING Statement at the top of page 34.

3. The fuel supply is low.

1. Not enough fresh air is available.

2. The line pressure is low.

3. ODS/pilot is partially clogged.

1. Gas leak—see WARNING Statement at top of page 34.

2. Control valve is defective.

1. Not enough combustion/ ventilation air is provided.

1. Residues from manufacturing process are present.

1. Turning control knob to high (5) position when burner is cold.

2. There is air in the gas line.

3. Air passageways on heater are blocked.

4. Burner orice are dirty or partially clogged.

1. Turn heater o when using furniture polish, wax, carpet cleaner or similar products.

1. Ventilate room. Stop using odor causing products while heater is running.

2. Locate and correct all leaks (see CHECKING GAS CONNECTIONS, page 18).

3. Rell supply tank (Propane /LP models).

1. Open window and/or door for ventilation.

2. Contact local gas supplier.

3. Clean ODS/pilot (see CARE AND MAINTENANCE, page 32 & 33).

1. Locate and correct all leaks (see CHECKING GAS CONNECTIONS, page 18).

2. Contact customer service.

1. Refer to AIR FOR COMBUSTION AND VENTILATION requirements, pages 7–9.

1. Problem will stop after a few hours of operation.

1. Turn control knob to low (1) position and let it warm up for a minute.

2. Operate burner until air is removed from line. Have gas line checked by local propane/LP gas company.

3. Observe minimum installation clearances (Fig. 5, 6, 7, 8, pages 13–14).

4. Clean burner (see CARE AND MAINTENANCE, pages 32 & 33) or contact customer service.

QUALIFIED INSTALLING AGENCY

Only a qualied agency should perform installation and replacement of gas piping, gas utilization equipment or accessories, and repair and servicing of equipment. The term “qualied agency” means any individual, rm, corporation, or company that either in person or through a representative is engaged in and is responsible for the following:

A. Installing, testing, or replacing gas piping; or

B. Connecting, installing, testing, repairing, or servicing equipment and is a.) experienced in such work,

b.) familiar with all precautions required, and c.) has complied with all the requirements of the authority having jurisdiction.

Parts List—REM-L180ALT-F / REM-L180ANT-F

Item No. Description Qty. REM-L180ALT-F REM-L180ANT-F

1 T-stat 1 REM-TST100A 2 Piezo 1 REM-PZO100A 3 Burner 1 REM-BRN200L REM-BRN200N 4 ODS Thermocouple 1 REM-PTC100L REM-PTC100N 5 Regulator 1 REMFIT200L REM-FIT200N 6 Log Set (Complete) 1 REM-SET180A-F 7 Log 1 1 REM-LOG181A-F 8 Log 2 1 REM-LOG182A-F

9 Log 3 1 REM-LOG183A-F 10 Log 4 1 REM-LOG184A-F 11 Log 5 1 REM-LOG1845A-F 12 Log 6 1 REM-LOG186A-F 13 Log 7 1 REM-LOG187A-F

For replacement parts, contact Pinnacle Climate Technologies at (866) 676-1636.

Parts List—REM-240ALT-F / REM-240ANT-F

Item No. Description Qty. REM-L240ALT-F REM-L240ANT-F

1 T-stat 1 REM-TST100A

2 Piezo 1 REM-PZO100A

3 Burner 1 REM-BRN300L REM-BRN300N

4 ODS Thermocouple 1 REM-PTC100L REM-PTC100N

5 Regulator 1 REM-FIT200L REM-FIT200N

6 Log Set (Complete) 1 REM-SET240A-F

7 Log 1 1 REM-LOG241A-F

8 Log 2 1 REM-LOG242A-F

9 Log 3 1 REM-LOG243A-F 10 Log 4 1 REM-LOG244A-F 11 Log 5 1 REM-LOG2445A-F 12 Log 6 1 REM-LOG246A-F 13 Log 7 1 REM-LOG247A-F

For replacement parts, contact Pinnacle Climate Technologies at (866) 676-1636.

Parts List—REM-L240CLR-F / REM-L240CNR-F

Item No. Description Qty. REM-L240CLR-F REM-L240CNR-F

1 Remote Valve 1 REM-RRCVLV

2 Piezo 1 REM-PZO100A

3 Burner 1 REM-BRN300L REM-BRN300N

4 ODS Thermocouple 1 REM-PTC100L REM-PTC100N

5 Regulator 1 REM-FIT200L REM-FIT200N

6 Receiver 1 REM-RRC101A

7 Remote Control 1 REM-RRC100A

8 Log Set (Complete) 1 REM-SET240C-F

9 Log 1 1 REM-LOG243C-F 10 Log 2 1 REM-LOG244C-F 11 Log 3 1 REM-LOG245C-F 12 Log 4 1 REM-LOG246C-F 13 Log 5 1 REM-LOG247C-F

For replacement parts, contact Pinnacle Climate Technologies at (866) 676-1636.

Limited Warranty

Pinnacle Climate Technologies, Inc. warrants this

appliance to the original retail purchaser only, to be free from defects in material and workmanship for a period of two (2) years from the date of initial purchase. This product must be properly installed, maintained and operated in accordance with the instructions provided.

Pinnacle Climate Technologies, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your sales slip, invoice or canceled check from the original purchase. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service within the warranty period, and which Pinnacle Climate Technologies, Inc. shall determine at its reasonable discretion.

This warranty does not apply to products purchased for rental use.

This Limited Warranty does not cover any failures or operating diculties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance and service by you or any third party. Failure to perform normal and routine maintenance on the appliance, shipping damage, damage related to insects, birds or animals of any kind, and damage due to weather conditions are also not covered.

In addition, the Limited Warranty does not cover damage to the nish, such as scratches, dents, discoloration, rust or other weather damage, after purchase.

If Pinnacle Climate Technologies, Inc. nds the item to be in normal operating condition, or not defective the item will be returned freight collect. This Limited Warranty is in lieu of all other express warranties. Pinnacle Climate Technologies, Inc. disclaims all warranties for products that are purchased from sellers other than authorized dealers or distributors.

AFTER THE PERIOD OF THE TWO (2) YEAR EXPRESS WARRANTY EXPIRES, Pinnacle Climate Technologies, Inc. DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR APPLICATION. FURTHER, Pinnacle Climate Technologies, Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Pinnacle Climate Technologies, Inc. assumes no responsibility for any defects caused by third parties. This Limited Warranty gives the purchaser specic legal rights; a purchaser may have other rights depending upon where he or she lives. Some states do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.

Pinnacle Climate Technologies, Inc. does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return or replacement of its equipment, and no such representations are binding on

Pinnacle Climate Technologies, Inc.

All transportation costs for the return of damaged product or parts will be the responsibility of the purchaser. Upon receipt of damaged item, Pinnacle Climate Technologies, Inc. will examine the item and determine if defective. Pinnacle Climate Technologies, Inc. will repair or replace and return the item, freight pre-paid.

Locating Your Serial Number: Your serial number can be found on the tags on the side of your appliance. It will begin with a letter followed by nine numbers (for example: F170512345). Have your serial number ready before calling customer service at (866) 676-1636.

Model #:________________________________

Serial #:________________________________

Date of Purchase: ________________________

Always be sure to specify the model number and serial number when making any claim with Pinnacle Climate Technologies, Inc. For your convenience, use the space provided below to list this information.

Pinnacle Climate REM-L180ALT-F, REM-L180ANT-F, REM-L240ALT-F, REM-L240ANT-F, REM-L240CLR-F Operating Instructions And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual