PINGME GPS Watch Phone Quick User Manual

PingMe GPS Watch Phone
DadMom
SOS
Quick User Guide
www.pingme.co.za
Before you start
The Simcard
This box contains an activated micro sim - carefully insert into the back of the watch. Make sure you top it up with airtime before you start.
Register your PingMe
Email hello@pingme-gps.com to register your PingMe. We will then supply you with your 2 year warranty for the watch.
Top up
Your watch will use Airtime. You can top this up as: Pay as you go, or get in touch to go on contract. You can buy airtime on all banking apps e.g. Absa, FNB, Investec etc.
* Your PingMe is NOT waterproof *
By purchasing this product you’re accepting our Terms & Conditions available on our website *
Getting started
1
Switch watch on
Press the power button (on/off) (bottom left) for 5 - 8 seconds to start the device. The watch may need charging if it doesn’t switch on at all.
Download App
SOS
ON/
OFF
MOM
DAD
2
You can download the App from “Play Store” for
Android, and the Apple Store for iOS, by searching for “YUE Tracker”.
3
Login to App
Setting up contacts
Start with setting up the Mom & Dad buttons. Select “Emergency number” under Settings on the App and input the Mom & Dad’s phone number.
Now, when you press the watch’s Dad button, it will call Father’s number, likewise the Mom button will call the Mother. When you long press the SOS button, it will begin to call Father’s number, if the father doesn’t answer the call goes onto Mother’s number.
Note: Voicemail is registered as a call being answered.
Go ahead and complete contacts, address and the Whitelist. Whitelist will prevent identifiable numbers from coming through, however No Caller ID or Private numbers are undetectable and will currently get through.
078 346 7787
078 234 3746
084 876 3700
What do the buttons do?
Mom Button Dad Button
1. Press 5 - 8 seconds to initiate call to phone number set up on App as ‘Mom’
2. Whilst on a call, this button is used to adjust the volume down
3. Short press to access phonebook. Use Mom (up) and Dad (down) buttons to scroll through numbers, which is set up on App)
SOS Button
1. Press and hold for 5
- 8 sec to call emergency number(s) (these are setup in your App)
2. Short press to listen to Audio Messages (Sent from your App ‘Talkback’)
3. Press to answer incoming calls.
1. Press 5-8 seconds to initiate call to phone number set up on App as ‘Dad’
2. Whilst on a call, this button is used to adjust the volume up
3. Short press this button to toggle between Date and Time Screen
Power Button
1. Press 5 - 8 seconds to power watch on.
2. To switch watch off: If the Sim Card is inside, you can only power down the watch by using your App (Settings/Remote Shutdown) - This is a safety feature
3. Press and hold to record a ‘Talkback’ audio message that will be sent on release, to the parents phone
4. Press to end a phone call.
Your PingMe face
Toggle ‘Dad’ button
Fig 1 Fig 2
to switch between
fig 1 and fig 2
Connection Indicator
Reception
Live Tracking
Tap the “Live Tracking” button on the App. The position of the PingMe watch will be returned and indicated on the map by way of an arrow.
Depending on the location of the child, the PingMe makes use of 3 different technologies to try pin-point the position, which will be labelled on the flyout on the map. It will start with:
1. GPS - this is mainly for outdoor positioning, 5m - 15m accuracy.
2. LBS (GSM), mainly for indoor positioning - 500m to 3km accuracy.
3. Wifi mapping, for indoor positioning, it supports the triangulation used with the aforementioned technologies. Both the LBS and Wifi mapping are ‘Area indicators’ of the child’s whereabouts. Even though it is not as accurate, it could be a valuable starting point.
2016.5.13
Audio message Indicator
Battery
www.pingme.co.za
1
Love Rewards
Wifi
How to Charge
Connect one end of the USB charging cable (1) to a USB port and the charger end (2) with two gold teeth into the allotted slot on the underside of the PingMe GPS watch phone (3) for charging as pictured below. (Usually needs 1-2 hours for charging fully.)
Be careful not to damage
(1)
the two gold teeth. They need to be an even length and aligned to connect and charge correctly. The display will show a ‘filling battery’ animation if its charging.
(2)
(3)
No connectivity?
Don’t worry - its normal, your PingMe might just need a jump start.
Make sure the watch is topped up with data and airtime.
12:34
‘Not enabled’ or ‘Offline’ message in the App
Does the watch have GSM signal?
Yes No
Send a text message to the watch:
123456,ts#pw,
and email the text response to us The time would be automatically set correctly
Topped up with airtime?
Is the sim in correctly?
Try the sim in another device to see if it has signal and if it can make & receive calls & text messages
Reception
We’ve selected a Vodacom sim for you, based on
our experience with network coverage, we felt it was a good
choice, as our PingMe is only as good as the connection.
You may however find that your area is more condusive with
another provider, and you’re welcome to swap out the
micro sim with a provider of your choice.
Please note: if your sim is not used for 3 months, the number will be given to another customer. So its important to make AND receive at least 1 call every 3 months to keep your number active.
This is enforced by the telecoms, and has nothing to do with PingMe.
You’re not the only one asking questions,
so we’ve compiled a list of FAQ’s or get your hands on
the user manual on our website www.pingme.co.za
Prefer to speak to real people?
Contact us at hello@pingme-gps.co.za
Keeping families connected
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