PhonicEar LOOP User Manual

© 2005 Phonic Ear A/S 921-21-110-00/Rev.

teleloop amplifier

other resources online at www.phonicear.dk

International: [phone] • germany (kostenlose Rufnummer) : 0800/1844736
u.s.: 800.227.0735, then press 7 • canada: 800.263.8700 • website: www.phonicear.dk

Your local representative:

GB user guide

table of contents

LOOP function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 2

LOOP features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LOOP accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

LOOP instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . 11

2

LOOP is the PUZZLE system’s teleloop amplifier. LOOP transfers the sound from TV and radio

directly to your hearing aid (or telemagnetic receiver) and you receive the sound loud and clear.

L

OOP can also receive alarms from the PUZZLE system’s alerting transmitters (DETECT DOOR and/or

OBSERVER). When an alarm is received, the signal from the radio or the TV is turned down and

an alarm signal is heard instead. LOOP can receive up to seven different alarms apart from the
alarm for battery change. Each alarm has its own unique sound pattern, which makes it easier to
distinguish between the different alarm signals. The individual sound patterns are set on the
alerting transmitters (DETECT DOOR and/or OBSERVER).

Important

Use only cables and jack plugs supplied by an authorized PhonicEar representative/installer or
LOOP may be damaged.

LOOP function

1 channel tuner

To set personal code for use
with other PUZZLE systems

LOOP features

back

2 loop connection

To connect teleloop cable

5 microphone connection

To connect external
microphone

3 12V AC/18V DC connection

To connect 12volt
power transformer

6 indicator light

Shows that power is on

7 volume control

To adjust volume level

8 bass control

To adjust bass levels

9 treble control

To adjust treble levels

1 2 3 4 5

4 radio/TV connections

To connect radio,
television, etc.

front

76

bottom

8 9

3

English

10 channel type

To set channels to “X” or “Y”.

Maintain in “X” Position for
normal use

10

4

11 teleloop cable

Installed in rooms where

LOOP will be used

LOOP accessories (included with LOOP system)

12 teleloop cable clips

To secure the teleloop cable along
the wall, floor and/or ceiling

16 Clip microphone

Placed in front of source loudspeaker if
sound source cannot be attached to teleloop
amplifer by an output connection. Can also
be used to amplify conversations.

14 connector set

Includes:

• Adaptor, SCART/phono

• Adaptor: 6,3mm (.25in) plug stereo
to 3,5mm (.125in) stereo jack

• Connector cable: 2m (6.5ft),
3,5mm (.125in) plug stereo to 3,5mm
(.125in) stereo plug

• Stereo cable: 2m (6.5ft),
3,5mm (.125in) stereo plug
to 2 x phono plug

13 screwdriver

To adjust bass and treble controls
and to set personal code

LOOP accessories (not included, sold separately)

16

13

14

12

11

Power transformer

(optional in some countries)

(not shown)

boundary microphone (not shown)

cusion loop (not shown)

17

18

15

teleloop installation

Place teleloop cable
along wall, floor, or
ceiling of room where
LOOP will be used and
secure with cable clips.

To avoid cable damage,
run cable under carpet,
behind baseboard or
around doorframe.

1

1

2

LOOP instructions

English

TV

top view of room

sofa

2

door

ATTENTION: Make sure that
teleloop cable is fully stretched out.
If cable is too long, shorten it to fit
room size.

connecting teleloop cables

Remove gray Loop con­nector from back of unit.

Loosen cable connection
screws on the Loop
connector.

1

1

2

2

Strip ends of cable to
expose 1 cm of wire.

Insert ends of cable into
connector holes and
tighten screws using the
screwdriver.

Replace gray connector
into Loop hole on unit.

3

3

5

1

2

Cushion LOOP (sold separately)

Place cushion loop pad under a cush­ion in the seat where you are listening
to the sound source. The cushion loop
limits the range of the teleloop and
possible “interference ability”. It can
also be easily moved around the room
as necessary.

connect to microphone (optional)

Plug microphone cable into Mic
connection on back of LOOP.

NOTE: When Clip microphone or
boundary microphone are used for
conversations, the TV and radio should
be switched off.

If sound source cannot be attached to
teleloop amplifier by an output
connection, then microphone can be
placed in front of the source
loudspeaker.

6

LOOP instructions

connect to TV and radio

TV connection

Plug one end of the cable (from connector
set) into one of the Radio/TV connections
on back of L

OOP.

Then plug other end of the cable into

Line Out or SCART connection on TV.

Radio connection

Plug one end of the cable (from connec­tor set) into one of the Radio/TV
connections on back of L

OOP.

Then plug other end of the cable into
Line Out connection on radio.

NOTE: Sound sources other than
TV and radio can be connected to L

OOP.

Contact an authorized Phonic Ear repre­sentative/installer for more information.

3

4

LOOP instructions

English

connecting transformer

Plug transformer cord into
12V AC 18V DC connec­tion on back of LOOP.

1

1

Plug transformer into
wall socket. Red light on
front of LOOP should go on.

2

2

7

5

6

selecting personal code

Use Channel tuner on back of

LOOP to set personal code.

NOTE: Use the screwdriver
included with L

OOP to turn

dial to desired setting.

All other P

UZZLE alarm transmitters

and receivers should be set to the
same personal code.

8

LOOP instructions

adjusting volume

Use volume control on front of

LOOP to adjust volume level:

Min = Lowest volume
Max = Highest volume

NOTE: As a general rule, the
volume should be adjusted so that
you don’t experience irritating
changes in volume when you
change between “M” and “T”
positions on your hearing aid.

7

8

Channel type X and Y

Dip switch on underside of LOOP
should be in “X” position as stan­dard to use channels 0-F. (16)

Y

X

Y

X

LOOP instructions

adjusting bass and treble

Turn left control on
bottom of LOOP clockwise
to increase bass level and
counterclockwise to
reduce bass level.

1

1 2

Turn right control on
bottom of LOOP clockwise
to increase treble level
and counterclockwise to
reduce treble level.

2

English

hearing aid setting

Set hearing aid to “T”
position when using teleloop.

9

NOTE: Use the screwdriver
included with LOOP to adjust
bass and treble controls.

9

10

test and approval

10

Should your LOOP teleloop amplifier not function satisfactorily, please check the list below:

The red light on the front of LOOP

unit does not come on

• Check to see that the wall contact is switched on.

•

Switch off the wall contact for 10 seconds and then switch it on again.

The red light on the front of LOOP

comes on, but there is no signal

when the TV or radio is turned on

• Check that the volume is correctly adjusted. See 8 .

•

Check that all the connections are connected properly.

•

Check that your hearing aid is set to the T-position (telecoil).

The red light on the front of LOOP comes on, but no signal is heard when
one of PUZZLE system’s alerting transmitters is activated

• Check that the personal code on LOOP and PUZZLE systems’ transmitters are the same.

See 6 .

LOOP gives a signal for no apparent reason

• Change the personal code using the turner marked Channel on the back of LOOP.

See 6 .

The signal from LOOP sounds distorted

• Check that the volume is not too high. See 8 .

If you still have trouble after trying the ideas above please contact your local authorized
PhonicEar

representative/installer (see information on back cover).

troubleshooting

Hereby, Phonic Ear, declares that this LOOP is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.

Waste from electronic equipment
must be handled according to
local regulations.

warranty

one-year limited warranty is issued to the original consumer of this product(s) by Phonic Ear
(two years inside the EU).

time period of warranty

This warranty will go into effect upon the date of original purchase of this equipment, and will
remain in effect for one calendar year (two years inside the EU) from that date as long as the instru­ment remains the property of the original consumer.

what is covered by this warranty

Any electronic component which, because of workmanship, manufacturing, or design defects,
fails to function properly under normal use during the life of this warranty will be replaced or
repaired at no charge for parts or labor when returned to the factory service center. Transportation
in is paid by the customer. If it is determined that repair is not feasible, the entire unit may be
replaced with an equivalent unit upon mutual agreement of the manufacturer and customer.

what is not covered by this warranty
1 Malfunctions resulting from abuse, neglect, or accident.
2 Peripheral accessories as itemized within the product brochure, when such items are returned

after 90 days from the original purchase.

3 Alkaline batteries (if applicable).
4 Instruments connected, installed, used, or adjusted in a manner contrary to instructions pro-

vided by the manufacturer.

5 Consequential damages and damages resulting from delay or loss of this instrument. The

exclusive remedy under this warranty is strictly limited to repair or replacement as herein
provided.

6 Products damaged in transit unless investigated by the shipper and returned to the

warrantor with the investigation report.

Phonic Ear reserves the right to make changes in the design or construction of any of its instru­ments at any time without incurring any obligation to make any changes whatsoever on units
previously purchased. This warranty is in lieu of all other expressed warranties. All expressed and
implied warranties will terminate upon the expiration of this written warranty. No representa­tive or person is authorized to represent or assume for us any liability in connection with the
sale or use of our products other than as set forth above.

The above warranty does not affect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your distributor may have issued a war­ranty that goes beyond the clauses of this limited warranty. Please consult your distributor for
further information.

what to do if you need service

If you require service under the terms of this warranty, carefully package the instrument to pre­vent damage and return it to your distributor (see information on back cover). Please provide
your receipt, a detailed description of the problem, your full name, billing address, and telephone
number.

11

English