model of your hearing aid, please ask your hearing
care professional.
Model
c Vitus+ RIC-312T
Earpiece
c Dome
c SlimTip
c cShell
Your hearing care professional:
Battery size
312
3
Your hearing aids have been developed by Phonak – the
world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak - life is on
www.phonak.com
4
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Exchanging the earwax protection
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
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8
10
11
12
14
15
16
17
18
21
26
28
30
34
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1. Quick guide
Left & right hearing aid markings
Blue marking for left hearing aid.
Red marking for right hearing aid.
Changing batteries
123
Remove the
sticker from the
new battery and
wait two minutes.
6
Open the
battery door.
Place battery in
the battery door
with the “+” symbol
facing upwards.
On/O
Push button
Volume control
OOn
The push button on your hearing
aid can have various functions.
The function for your hearing aid is
indicated in your individual
instructions.
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
7
2. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing hearing aid and if a volume control is present.
Possible earpieces
SlimTipDome
8
cShell
Vitus+ RIC-312T
Tube
Anchor (optional)
Push button
Battery door
Speaker (without earpiece attached)
9
3. Left & right hearing aid markings
1
Open the battery door. To do
this, pull down on the ridge at
the bottom of the hearing aid.
2
There is a red or blue marking inside the battery door and
on the speaker. This will tell you if it is a left or a right
hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.
10
4. On/O
The battery door is also the on/o switch.
1
Closed battery door =
hearing aid is on
2
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
11
5. Batteries
123
Remove the
sticker from the
new battery and
wait two minutes.
If it is dicult to close the battery door:
Check that the battery is inserted correctly and the
“+” symbol is facing the “+” label inside the battery
compartment. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
12
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (312) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Or checking the following table.
Model
Phonak Vitus+
RIC-312T
Zinc air
battery
size
312
Color
marking on
package
brown
IEC
code
PR41
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
16.2 for further information on product safety.
ANSI
code
7002ZD
13
6. Putting on the hearing aid
1
Place the hearing aid behind
your ear.
2
Insert the earpiece into your
ear canal.
3
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.
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