Phonak PilotOne User Manual

Remote Control

User Guide

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1. Welcome 5

2. Important information:
Please read before operating your

Phonak PilotOne remote control for the first time 6

Hazard warnings 6
Information on product safety 8

3. Description 10

4. Step-by-step instructions for using the
Phonak PilotOne remote control 11

Step 1. Inserting or replacing the battery 11
Step 2. Locking & unlocking the remote control 12
Step 3. FlexControl / Volume change 12
Step 4. Program change button 13
Step 5. “Home”-Button 13
Step 6. Understanding the status light 14

Contents

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5. Troubleshooting 16

6. Service and warranty 18

7. Declaration of conformity 19

8. Information and explanation of symbols 21

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1. Welcome

Congratulations on the purchase of this premium Swiss
quality product.

Your new Phonak PilotOne remote control was developed
by Phonak, one of the world‘s leading companies in
hearing technology.

Your user-friendly remote control gives you access to
the most important functions of your hearing system. It
guarantees easy management of your hearing programs,
listening comfort and volume at any time.

Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
system has to offer.

If you have any questions, please consult your hearing
care professional.

Phonak – life is on www.phonak.com

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Please read the information on the following pages
before using your Phonak PilotOne remote control.

2.1 Hazard warnings

Keep this remote control out of reach of children

under 3 years.

Use only a PilotOne that has been specially pro-

grammed for your hearing systems by your hearing
care professional.

Changes or modifications to the PilotOne that

were not explicitly approved by Phonak are not
permitted.

Batteries are toxic if they are swallowed! Keep

out of reach of children and pets. If batteries are
swallowed, consult your physician immediately!

2. Important information

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External devices may only be connected if they have

been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.

The mini-USB port

is to be used for
programming purpose
only by your hearing
care professional.

Interference with medical devices. This remote

control uses low-power, digitally coded transmission

to communicate to your hearing system. Although

unlikely, interference with medical devices such as

pacemakers is possible. Therefore pacemaker users

must not keep this remote control in or near a

breast pocket.

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2.2 Information on product safety

Protect PilotOne from excessive moisture (bathing,

swimming) and heat (radiator, car dashboard).

Protect it from excessive shock and vibration.

Clean PilotOne using a damp cloth. Never use

household cleaning products (washing powder, soap,

etc.) or alcohol to clean PilotOne. Never use a

microwave or other heating devices to dry PilotOne.

Always use a high quality, long-life alkaline battery

as replacement and dispose of the old one in an

environmentally-friendly way. Use of rechargeable

batteries is not recommended.

Remove the battery if you are not using PilotOne

for a long period of time.

2. Important information