Phonak PartnerMic
User Guide
™
Notes
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Contents
1. Welcome
2. Getting to know your PartnerMic
2.1 Device description
3. Getting started
3.1 Charging the device
3.2 Switching on/off
3.3 Pairing the PartnerMic to hearing aids
3.4 Streaming stability
4. Daily use of the PartnerMic
4.1 How to wear
4.2 Understanding the indicator light (LED)
4.3 Low battery warning
4.4 Adjusting the volume
5. Troubleshooting
6. Service and warranty
6.1 Local warranty
6.2 International warranty
6.3 Warranty limitation
7. Compliance information
8. Information and description of symbols
9. Important safety information
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1. Welcome
Congratulations on choosing the PartnerMic, a quality
product developed by Phonak, one of the world’s leading
companies in the field of hearing technology.
Please read this user guide carefully to discover how to
benefit from the features of your PartnerMic.
If you have any questions, please consult your hearing care
professional or go to www.phonak.com
Phonak – life is on www.phonak.com
CE mark applied: 2019
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2. Getting to know your PartnerMic
The PartnerMic is worn by a speaking partner. It picks up
the voice and streams the sound directly into both of your
Phonak hearing aids.
Speaking partnerListener
Max 25 m
(80 feet)
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2.1 Device description
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1 Microphone openings
2 Charging input
3 Clip
4 Pairing button
5 Power switch On/Off
6 Indicator light
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Accessories
(content may vary depending on country)
• USB-C cable
• Lanyard
• Protective bag
• Adapter for 12 V car charger (optional)
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3. Getting started
3.1 Charging the device
PartnerMic has a built-in, non-removable, rechargeable
battery.
When charging the PartnerMic for the first time, let it
charge for at least 2 hours, even if the indicator light
is not lit or turns green.
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• Plug the power supply into a power socket
• Plug the USB plug into the PartnerMic charging input
• The typical charging time is 2 hours
• Charging is complete when the indicator light turns
solid green
PartnerMic will be turned off while charging.
3.2 Switching on/off
Slide the power switch to turn the PartnerMic on or off.
Switch it off when not in use.
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3.3 Pairing the PartnerMic to the hearing aids
PartnerMic needs to be paired to you hearing aids before
use. If the PartnerMic has not been paired to a hearing aid
before it will automatically enter pairing mode at start up
and blink blue.
If you have received the PartnerMic and the hearing
aids in a set, they are already paired.
• Make sure your hearing aid(s) are turned on
• Start the PartnerMic and hold it within 10 cm (4 inches)
of the hearing aid
• Pairing is complete when the indicator light turns green.
You will also hear a confirmation beep in your hearing
aid(s).
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You only have to pair the hearing aids once. They will
remain paired after being turned off and on again.
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To redo the pairing procedure you can manually activate
the pairing mode by pressing the pairing button.
• Place the PartnerMic within 10 cm (4 inches) range from
the hearing aid
• Press the pairing button
• Pairing is complete when the indicator light turns green
Once successfully paired, any previously paired
hearing aid will be unpaired.
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