Phonak Nathos S+ ITC W, Nathos S+ ITE W, Nathos S+ ITC User Manual

User Guide

ITE hearing aids

2

1. Welcome 5

2. Important safety information:
Please read before operating your hearing
aid for the rst time 6

2.1 Hazard warnings 6

2.2 Information on product safety 9

3. Hearing aid description 12

4. Step-by-step instructions for using
the hearing aid 15

Step 1. Getting to know your hearing aid 15
Step 2. Battery preparation 18
Step 3. Inserting the battery 18
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 20
Step 6. Adjusting the volume control

in the ear 22
Step 7. Selecting the hearing program

in the ear 24

Contents

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Step 8. Removing the hearing aid 25
Step 9. Turning off the hearing aid 26
Step 10. Changing the battery 27

5. Care and maintenance 28

6. Troubleshooting 31

7. Wireless accessories description 33

8. Service and warranty 37

9. Compliance information 38

10. Information and explanation of symbols 39

4

This user guide is valid for:

Wireless models CE mark applied

Phonak Nathos S+ ITC W 2014
Phonak Nathos S+ ITE W 2014

5

Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the world‘s
leading companies in hearing technology. Your hearing
aid offers the most modern digital hearing technology
currently available on the market.

Please read these user instructions thoroughly in order to
benefit from all the possibilities your new hearing aid has
to offer. With proper use and care, you will be able enjoy
your hearing aid for many years to come.

If you have any questions, please consult your hearing
care professional.

Phonak – life is on www.phonak.co.uk

1. Welcome

6

Please read the information on the following pages
before using your hearing aid.

A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does
not permit a user to attain full benefit from it. The use of
a hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.

2.1 Hazard warnings

The intended use of hearing aids is to amplify and

transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.

Changes or modifications to the hearing aid that

were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or the
hearing aid.

2. Important safety information

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Do not use the hearing aids in explosive areas

(mines or industrial areas with danger of explosions).

Hearing aid batteries are toxic if they are swallowed!

Keep out of reach of children, mentally challenged
people and pets. If batteries are swallowed, consult
your physician immediately!

If you feel pain in or behind your ear, if it is inflamed,

if skin irritation or accelerated accumulations of ear
wax occur, please check with your hearing care
professional or physician.

Hearing programs in the directional microphone mode

reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.

This hearing aid is not designed to be used for

children below 36 months. The hearing aid contains
small parts that can cause choking, if swallowed by
children. Keep out of reach of children, mentally
challenged people and pets. If swallowed, consult a
physician or hospital immediately.

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2. Important safety information

External devices may only be connected if they have

been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.

The following is only applicable for persons with

active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):

■ Keep the wireless hearing aid at least 15 cm

(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant. Please, note that interference can
also be caused by power lines, electrostatic
discharge, airport metal detectors etc.

■ Keep magnets (i.e. battery handling tool, EasyPhone

magnet, etc.) at least 15 cm (6 inches) away from
the active implant.

■ You are not permitted to use wireless accessories

for your hearing aids. Ask your hearing care
professional for details.

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2.2 Information on product safety

Never immerse your hearing aid in water! Protect

it from excessive moisture. Always remove your
hearing aid before showering, bathing, or swimming,
as the hearing aid contains sensitive electronic parts.

Protect your hearing aid from heat (never leave it

near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid. Ask
your hearing care professional about suitable drying
methods.

When you are not using your hearing aid, leave the

battery compartment open so that any moisture
can evaporate. Make sure that you always completely
dry your hearing aid after use. Store the hearing aid
in a safe, dry and clean place.

Do not drop your hearing aid! Dropping onto a hard

surface can damage your hearing aid.

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2. Important safety information

Always use new batteries for your hearing aid. In case

a battery is leaking, replace it immediately with a
new one to avoid skin irritations. You can return used
batteries to your hearing care professional.

The batteries used in these hearing aids should not

exceed 1.5 Volts. Please do not use silver-zinc or
Li-ion (lithium-ion) rechargeable batteries as these
may cause severe damage to your hearing aids. The
table in chapter 3 explains exactly which type of
battery your particular hearing aids require.

Remove the battery if you are not using your hearing

aid for a long period of time.

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Special medical or dental examination including

radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing:

S Medical or dental examination with X-ray (also CT

scan)

S Medical examinations with MRI/NMRI scans,

generating magnetic fields
Hearing aids don’t need to be removed when passing
security gates (airports etc.). If X-ray is used at all, it
will be in very low doses, and will not affect the hearing
aids.

Do not use your hearing aid in areas where electronic

equipment is prohibited.

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3. Hearing aid description

The following user instructions describe different hearing
aid models. Use the labeled drawings to identify the
hearing aid that you use.

Please note: specific functions described on the
following pages may not be included in your model
because some features are optional or model specific.

The following table shows what battery you need for your
hearing aid model.

Model Zinc air battery size IEC ANSI
(marking on package) code code

ITC W 312 (brown) PR41 7002ZD
ITE W 13 (orange) PR48 7000ZD

Please ensure you use the correct type of battery in your
hearing aids (zinc-air). Please also read chapter 2.2 for
further information on product safety.

a

b

c

e

d

h

g

f

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ITC W

a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Protected microphone inlets
e Program button (optional)
f Right or left indicator (right=red, left=blue)
g Volume control (optional)
h Vent

14

a

bc

e

d

g

h

f

3. Hearing aid description

ITE W

a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Protected microphone inlets
e Program button (optional)
f Right or left indicator (right=red, left=blue)
g Volume control (optional)
h Vent