Phonak Naida P-PR User Manual

Phonak NaídaTM P

User Guide

Phonak Naída P-PR Phonak Naída P-PR Trial

This user guide is valid for:

Hearing aids

Phonak Naída P90-PR Phonak Naída P70-PR Phonak Naída P50-PR Phonak Naída P30-PR Phonak Naída P-PR Trial

Non wireless charging accessory

Phonak Charger BTE RIC

2021 2021 2021 2021 2021

2019

Your hearing aid and charger details

If no box is checked and you do not know the model

of your hearing aid or charging accessory, please ask your hearing care professional.

The hearing aids described in this user guide contain

a built-in and non-removable rechargeable lithiumion battery.

Please also read safety information regarding

handling rechargeable hearing aids (chapter 24).

Hearing aid models

c Naída P-PR (P90/P70/P50/P30) c Naída P-PR Trial

Charging accessory

c Charger BTE RIC

incl. power supply and USB cable (< 3 m)

Earpieces

c Classic earmold c Dome c SlimTip

Your hearing aids and charger have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland.

These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids. For more information regarding features, benets, setup, use and maintenance or repairs of your hearing aid and accessories – contact your hearing care professional or manufacturer representative. Additional information can be found in the data sheet of your product.

Phonak - life is on www.phonak.com

Contents

Your hearing aid and charger

1. Quick guide 8

2. Parts of the hearing aid & charger 10

Using the charger

3. Preparing the charger 12

4. Charging the hearing aids 13

Using the hearing aid

5. Left & right hearing aid markings 17

6. Putting on the hearing aid 18

7. Removing the hearing aid 20

8. Multi-function button with indicator light 22

9. On/O 23

10. Tap Control 24

11. Connectivity overview 25

12. Initial pairing 26

13. Phone calls 29

14. Flight mode 34

15. Rebooting your hearing aid 37

Further information

16. Join our hearing loss community! 38

17. Operating, transport and storage conditions 39

18. Care and maintenance 41

19. Exchanging the earpiece 44

20. Service and warranty 47

21. Compliance information 49

22. Information and description of symbols 56

23. Troubleshooting 62

24. Important safety information 66

1. Quick guide

Charging your hearing aid

Before using your hearing aid for the rst time, it is

recommended to charge it for 3 hours.

After placing your hearing aid in the charger, the indicator light will show the charging state of the battery until the hearing aid is fully charged. When fully charged the indicator light will be constantly on, i.e. solid green light.

Left & right hearing aid markings

Blue marking for

left hearing aid.

Red marking for

right hearing aid.

Multi-function button with indicator light

The button has several functions. It functions as an on/o switch, avolume control and/or a program change depending on the hearing aid programming. This is indicated in your individual instructions. Phone calls: If paired with a Bluetooth® enabled phone, a short press will accept and a long press will reject an incoming call. On/O: Firmly press the lower part of the button for 3 seconds until the indicator light blinks. On: indicator light is solid green O: indicator light is solid red Enter ight mode: When device is o, press the lower part of the button for 7 seconds until the solid orange light appears. Then release the button.

Tap Control (only available for models P90 and P70)

If paired with a Bluetooth enabled device, multiple functions can be accessed using Tap Control, please refer to chapter 10. This is also indicated in your individual instructions. To use Tap Control tap the top of your ear twice.

2. Parts of the hearing aid & charger

The following pictures show the hearing aid model and charger accessory described in this user guide. You can identify your personal models by:

• checking “Your hearing aid & charger details” on page 3.

• comparing your earpiece, hearing aid and charger with the following models.

Possible earpieces

Classic earmold

Naída P-PR / Naída P-PR Trial

Multi-function button with indicator light

Hook /sound output

Classic earmold (detachable)

SlimTip Dome

Charging contacts

Charger

Indicator light for power

USB cable (< 3 m) Power supply

Hearing aid charging slots with left/right indicators

USB-C connection to external power supply

3. Preparing the charger

Connecting the power supply

a) Plug the larger end of the charging cable into the

power supply.

b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light is green when the charger is connected to the power supply.

Power supply specication

Power supply output voltage 5 VDC +/-10%, current 1 A Charger input voltage 5 VDC +/-10%, current 1 A USB cable specications 5 V min. 1 A, USB-A to USB-C,

maximum length 3 m

4. Charging the hearing aids

Low power: You will hear two beeps when the battery

is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings).

The hearing aid contains a built-in and non-removable

rechargeable lithium-ion battery.

Before using your hearing aid for the rst time, it is

recommended to charge it for 3 hours.

The hearing aid must be dry before charging, see

chapter 18.

Please ensure to charge and use the hearing aid

within operating temperature range: +5° to +40° Celsius (41° to 104° Fahrenheit).

4.1 Using the charger

Please refer to chapter 3 for how to set up the charger.

Insert the hearing aid into the charging slots. Make sure the left and right hearing aid markings match the left (blue), right (red) indicators next to the charging slots. The hearing aids will automatically be switched o when inserted into the charger.

The indicator light will show the charging state of the battery until the hearing aid is fully charged. When fully charged the indicator light will remain on, i.e. solid green light.

The charging process will automatically stop when the batteries are fully charged, so the hearing aid can be safely left in the charger. It can take up to 3 hours to charge the hearing aid. The charger lid can be closed while charging.

Charging times

Indicator light Charging state Approx. charging times

0 – 10%

11 – 80%

81 – 99%

100% 3 h

30 min (30%) 60 min (50%) 90 min (80%)

Remove the hearing aid from the charger by

1. pulling the hearing aid gently

toward yourself and

2. lifting it out of the charger.

Do not hold the tube to remove the hearing aid from

the charger as this can damage the tube.

The hearing aid switches on automatically when removed from the charger. The indicator light starts blinking. The solid green light indicates the hearing aid is ready.

If you unplug the charger while the hearing aid is charging inside, please make sure to turn o the hearing aid to prevent discharge.

If you insert the hearing aid into the unplugged

charger, turn o your hearing aid before inserting it.

5. Left & right hearing aid markings

There is a red or blue marking on the back of the hearing aid and on the SlimTube. This will tell you if it is a left or aright hearing aid.

Blue marking for left hearing aid.

Red marking for right hearing aid.

6. Putting on the hearing aid

6.1 Putting on the hearing aid with

classic earmold

Take the earmold up to your ear and place the ear canal part into your ear canal.

Place the hearing aid behind your ear.

Insert the upper part of the earmold into the upper part of the bowl of your ear.

6.2 Putting on the hearing aid with

dome or SlimTip

Place the hearing aid behind your ear.

Insert the earpiece into your ear canal.

If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.

7. Removing the hearing aid

7.1 Removing the hearing aid with

classic earmold

Lift the hearing aid above the upper part of your ear.

Grasp the earmold with your ngers and gently remove it.

Please try to avoid gripping the tube to remove the

hearing aid.

7.2 Removing the hearing aid with

dome or SlimTip

Pull on the bend of the tube and remove the hearing aid from behind the ear.

8. Multi-function button with

indicator light

The multi-function button has several functions.

It functions as an on/o switch, a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for a printout.

If the hearing aid is paired with a Bluetooth® enabled phone, a short press on the upper or the lower part of the button will accept an incoming call and a long press will reject an incoming call – refer to chapter 13.

9. On/O

Switch on hearing aid

The hearing aid is congured to switch on automatically when removed from the charger. If this function is not congured, rmly press and hold the lower part of the button for 3 seconds until the indicator light blinks. Wait until the solid green light indicates the hearing aid is ready.

Switch o hearing aid

Press and hold the lower part of the button for 3 seconds until the solid red light indicates the hearing aid is o.

Blinking green Hearing aid is switching on

Solid red for 2 seconds Hearing aid is switching o

When you switch on the hearing aid you might hear

astart-up melody.

10. Tap Control

Tap Control is only available for models P90 and P70. If paired with a Bluetooth enabled device, multiple functions can be accessed using Tap Control e.g. accept/end phone call, pause/resume streaming, start/stop voice assistant. This is indicated in your individual “Hearing aid instructions”.

To use Tap Control tap the top of your ear twice.

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