Instruction Booklet for
Hearing Care Professionals
2
Welcome
Thank you for choosing Lyric2, the world‘s first extended wear hearing aid which provides
the following unique advantages:
Worn 24/7 and during all everyday activities including sports, showering and sleeping
Hassle-free hearing — no cleaning or maintenance required
100% invisible
This booklet provides you with instructions on all aspects of Lyric2 fittings, from setting up
your workspace to counseling your patients and troubleshooting fitting issues.
The booklet is also available as download at www.lyricresourcecentre.com
Contents
3
Important safety information
Overview of fitting process
Device and SoundLync description
Fitting range
Lyric2 devices and accessories
Anatomy diagram
Patient journey
Lyric2 work environment set-up instructions
Getting started with the microscope
Lyric2 candidacy checklist
Request for Medical Clearance for Extended Wear
Hearing Aid(s)
Otoscopy instruction
Lyric2 insertion tool instruction
Lyric2 sizing instruction
Lyric2 lubrication instruction
Lyric2 programming procedure
SoundLync instruction
Counseling instruction
Equipment cleaning and maintenance instruction
Troubleshooting flowcharts:
Converting a Lyric patient to Lyric2
Occlusion
Pain assessment
Feedback
Migration
Dead device
Information and description of symbols
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5
6
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7
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Important safety information
As outlined in Lyric user guide
Please read and maintain the following important
safety information when you start working with
Lyric2.
Please refer to the Lyric/Lyric2 User Guide for important
safety information, compliance information and
information about FDA regulations.
If any abnormalities are detected during otoscopy the
customer must be referred to an ENT doctor. As for any
other hearing aid, it is recommended to have the ear
canal assessed by an ENT doctor prior to the initial sizing
and fitting of Lyric2.
Changes or modifications to the hearing aid that were
not explicitly approved by Phonak are not permitted.
Such changes may damage the ear or the hearing aid.
Phonak is not responsible for situations resulting from
the insertion of a modified device.
The SoundLync contains a magnet. If a medical device
like a pacemaker is used, read the specific user guide to
clarify possible impact of magnetic fields to the medical
device. The SoundLync must not be placed in the breast
pocket. Keep a distance of at least 15cm (6 inches)
between the SoundLync and the medical device.
The hearing aid is a potential choking or swallowing
hazard so it should be kept out of reach of children,
mentally challenged people and pets. If hearing aids are
swallowed, consult a medical practitioner immediately!
The hearing aids must not be used in explosive areas
(mines or industrial areas with danger of explosions).
If Lyric2 stops working for any reason, it must be
removed within 24 hours and the patient should see a
hearing care professional to check the ear canal.
Do not put cotton swabs or anything else in the ear
canal. They could damage the hearing aid and/or injure
the ear.
Scuba diving or diving underwater as well as skydiving
may cause injury to the ear or damage to the hearing
aid. These activities are prohibited while wearing Lyric2.
Medical imaging procedures, such as MRI scans, may
cause injury to the ear or damage the hearing aid. Lyric2
must be removed prior to having an MRI scan because it
contains metallic parts.
Complete submersion of the ears while wearing Lyric2 is
not recommended unless a custom made ear plug is
worn as this may cause damage to the hearing aid.
Lyric2 is designed for single-use. Once removed, it
cannot be reinserted.
Using the SoundLync: the SoundLync should not rest
against the skin of those with allergies to nickel.
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Overview of fitting process
Speculum
Length Sizer 2
Lyric2 Sizer
Insertion Tool
Lubricant
Programming Wand
SoundLync
Stethoclip*
Insertion Tool
Lubricant
Otoscopy
(both ears)
Determine maximum
insertion depth
Determine device size
Programming and
preparation
Lyric insertion
Counseling
Otoscopy instruction
(p.14)
Sizing instruction
(p.17)
Insertion tool instruction
(p.15)
Sizing instruction
(p.17)
Lubrication instruction
(p.18)
Turn patient around and repeat sizing
process of the other ear
Programming instruction
(p.19)
SoundLync instruction
(p.20)
Lubrication instruction
(p.18)
Insertion tool instruction
(p.15)
Counseling instruction
(p.21)
Refer to user guide if necessary
Fitting process
Tools
Support documents
* Not included in Fitting Kit
6
Device and SoundLync description
Lyric2
Lyric2
Fitting range
SoundLync
910 8 7
6
321 4 5
3 4
1 2
Removal loops
Microphone protection
“This side up” indication
Lateral seal
Medial seal
Receiver
Signal processor
Battery
Microphone
Insertion Handle
Avoid steeply sloping hearing losses with
more than 30 dB / octave
1
2
3
4
5
6
7
8
9
10
1
2
3
4
Keychain housing
Magnet
Removal tool
Cap
dB
0
10
20
30
40
50
60
70
80
90
100
110
HL
125 250 500 1000 2000 4000
8000
Hz
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Lyric2 devices and accessories
Lyric2 XS
Lyric2 S
Lyric2 M
Lyric2 L
Lyric2 XL
Lyric2 devices
Lyric2 sizer XS
Lyric2 sizer S
Lyric2 sizer M
Lyric2 sizer L
Lyric2 sizer XL
Insertion tool
Length sizer2
Ear speculum set
Lubricant (Glycerin)
SoundLync
Lyric2 Fitting Kit
078-0025
078-0024
078-0023
078-0022
078-0026
054-0696
054-0697
054-0698
054-0699
054-0700
054-0703
054-0695
026-1270
054-0309
098-0369
054-0607
IC
IC
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Anatomy diagram
Helix
Fossa triangularis
Crura anthelicis
Anthelix
Cavum conchae
Antitragus
Lobulus auriculae
Cartilaginous ear canal
Posterior meatus
Bony cartilaginous juncture
Bony ear canal
Eardrum
Malleus
Incus
Stapes
Eustachian tube
Vestibular organ
Helicotrema
Cochlear organ
Cochlear nerve
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3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Outer Ear Middle Ear Inner Ear
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18
20
1
11
4
5
9
3
3
6
7
8
8
12
11
16
15
17
10
10
14
13
8
2
8
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Patient journey
Satisfied
Lyric2
patient
other hearing aid
other hearing aid
other hearing aid
other hearing aid
other hearing aid
other hearing aid
other hearing aid
Wax removal?
Further medical clarification
required?
ENT Referral
Short introduction to Lyric2
(benefits, fitting procedure,
high-end device)
Audiometry
Obtaining patient history
Trial phase
Anatomy check
Health check
Lifestyle check
Lyric2 model
(subscription, trial phase)
Lyric2 fitting
ok
Sign
subscription
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