User Guide
Cordless phone
Phonak DECT
2
This user guide is valid for
Phonak DECT Home Phone
Phonak DECT II
Hearing aid compatibility
This product uses a dedicated wireless link to Phonak
hearing aids. Please ask your hearing care professional
about your hearing aid‘s compatibility.
The compatibility can easily be checked using the demo
mode ( Chapter 3.8).
3
1. Welcome 7
2. Getting to know the phone 8
2.1 Packaging content 8
2.2 How the phone works 9
2.3 Descriptions of the device 10
3. Getting started 15
3.1 Setting up the power supply 15
3.2 Connecting the base 16
3.3 Inserting the battery 17
3.4 Charging the handset 18
3.5 Changing the display language 19
3.6 Setting date and time 20
3.7 Setting the location 21
3.8 Testing the connection to your hearing aids 22
3.9 Transferring existing contacts 24
Contents
4
4. Everyday use 26
4.1 Making and ending a call 26
4.2 Muting the handset microphone 28
4.3 Making a call with Phonak hearing aids 28
4.4 Setting the volume 31
4.5 Setting ringtones 32
4.6 Switching the handset on and o 34
4.7 Entering a contact 35
4.8 Looking up contacts 38
4.9 Finding a lost handset 39
4.10 Using the caller list 41
4.11 Using the Inbox menu 42
4.12 Using the “Voice box” 42
4.13 Additional features when using the phone 44
5. Handset settings 45
5.1 Locking the keypad 46
5.2 Switching ring tones on / o 47
5.3 Other contact list functions 48
Contents
5
5.4 Other handset settings 50
5.5 Alarm clock function 53
5.6 Attaching the belt clip 56
5.7 Signal strength indicator 57
5.8
Eco-mode 58
5.9 Battery status display 59
5.10 Multiple handsets for one base 60
5.11 Using an existing base 63
5.12 Changing the battery 64
6. PIN-codes and resetting your settings 65
6.1 Changing PIN codes 65
6.2 Resetting your settings 65
6.3 Resetting the system PIN 66
7. Troubleshooting 67
8. Information on product safety 70
6
9. Service warranty 72
9.1 Local warranty 72
9.2 International warranty 72
9.3 Warranty limitation 73
10. Compliance information 74
11. Information and explanation of symbols 84
12. Important safety information 87
7
The Phonak DECT cordless phone is a premium-quality
product developed by Phonak, one of the world’s leading
companies in the eld of hearing technology.
Please read this user guide thoroughly in order to be
able to benet from all the possibilities this product
can oer.
If you have any questions, please consult your hearing
care professional or go to www.phonak-us.com/dect
Phonak – life is on www.phonak-us.com
1. Welcome
8
2.1 Packaging content
2. Getting to know the phone
Removable
belt clip
Battery
cover
Rechargeable
battery
Handset
Power supply with
adapters
Phone cable RJ11
with adapters
DECT base and
charger (“Base“)
CH
D
EU
US / CAN
9
2.2 How the phone works
This telephone is used like any
other cordless phone. In addition,
the integrated wireless Phonak
transmission technology makes
using the phone with Phonak
hearing aids much easier.
The phone signal is sent wirelessly
to both hearing aids in digital
quality.
If you hold the handset close to your head, your hearing
aids will automatically switch to the phone program.
Of course, you can also use the phone without hearing
aids.
10
2.3 Descriptions of the devices
The base
The base is connected to the telephone line and also
serves as the charger for the handset.
The default PIN code for the base is “0000”.
The base and the handset are pre-paired.
Charging contacts
Power supply input
Paging and pairing button
Analog phone line input
11
The handset
To change the display language, follow the
instructions in Chapter 3.5.
12
Receiver
Volume up / down
Volume boost
Press 2 sec. = Hearing aid connectivity test (demo mode)
Hands-free on / o
Talk / repeat call
Press and hold 2 sec. = Dial voicemail number
Press and hold 2 sec. = All ring tones o / on
Microphone openings
Press and hold 2 sec. = Dial international
prex “+”
Press and hold 2 sec. = Keypad lock on / o
Number keypad
Navigation keys
End call / back (one menu level up)
Press and hold 2 sec. in standby mode = handset on / o
Function key
Display keys
Context menu (use the display keys to select
functions depending on the display)
Display
3.5 mm headset socket
Indicator light
Mic Option
0800800800
0:05
13
Display symbols in standby mode
Display symbols if call is in progress
The content of the display varies depending on
the settings.
Time
Date
Alarm clock on
Battery and charging state
Ringtone o
Keypad locked
Handset name (visible if more
than one handset is used with
the same base)
Signal strength from base
Context dependent functions
Elapsed time of call
Phone number or name
Active call indicator
Boost mode on
Handset microphone muted
Hands free on
14
Menu
Press to enter the menu and use the arrow keys
to navigate.
Press to go back.
Contact
Chapter
4.7
Chapter
5.4
Chapter
3.8
Chapter
4.5
Chapter
5.5
Chapter
4.1
Chapter
4.12
Calls Voice box Alarm
clock
Audiosettings
Hearing
aid
Settings
2.
a.
b.
3.
US EU
15
3. Getting started
3.1 Setting up the power supply
1. Select your power adapter.
2. Insert the top round end of the
adapter in to the round corner
of the power supply.
3. Click the bottom end of the
adapter in to lock it into
place. Make sure the adapter is
securely locked.
To remove the power adapter:
a. Pull back the tab on the power
supply.
b. Pull the adapter upwards to
remove it.
D
2.
1.
CH
110 / 220 V
Phone
line
16
3.2 Connecting the base
Put the base on a non-slip, at surface.
1. Plug the mini-USB plug
into the base and the
power supply into a power
outlet.
2. Connect the phone line
input of the base with
the analog phone socket
using the phone cable.
Use the appropriate phone line
adapter if required.
The phone only works when the power supply is
plugged into the base and a power socket.
”click“
”click“
1.
2.
17
3.3 Inserting the battery
Only use the lithium ion battery provided by Phonak,
as otherwise signicant personal injury and damage
to property may occur.
1. Make sure the battery contacts
are located as shown.
2. Insert the contacts side rst.
3. Insert the battery completely. You
will hear the startup melody as the
phone switches on automatically.
4. Align the battery cover at on
top of the battery.
5. Slide it gently to click it into place.
To open the battery cover, rst
lift the small latch at the bottom,
then slide the cover open.
18
3.4 Charging the handset
The handset must only be charged in the base.
You may place the handset
into the base after each
call to charge the battery.
If the battery symbol shows only
one bar (<25%), charge the
handset as soon as possible.
Initial charging
The charging status display will only work properly after
the rst full charge followed by a full depletion of the
battery.
S Place the handset in the base and charge for
8 hours.
S Remove it from the base and only recharge when the
battery is completely depleted.
The battery may become warm during charging.
Deutsch
Language
Français
Italiano
English
19
3.5 Changing the display language
In order to function properly the language,
country, time and date need to be set.
When you use the handset for the rst
time, you will automatically be asked which
language settings you would like:
S Press to choose the language. Confirm with .
Press the back key each time to go back in the
menu or to cancel an entry.
To change the language:
S Press the key to get to the Settings menu.
Press .
S Press the key to get to the sub menu
Language. Press .
S Press the key to select your language. Press .
20
After setting the language for the rst time, you can
test the phone with your hearing aids. Please follow
the instructions on the display ( Chapter 3.8).
3.6 Setting date, time and time format
S Press the key to get to the Settings menu.
Press .
S Press the key to get to the sub menu Date / Time.
Press .
To set the date / time:
S Use the key to choose the Time and Date
and enter them using keys 0–9.
You can use the / keys to overwrite information.
To set the time format:
S Use the key to choose Time format, press .
S Use the / keys to select the time format.
S When nished, press the display key Save.
21
Date and time are always saved in the base.
After any power loss, you must re-enter the date
and time.
3.7 Setting the location
Attention: To ensure that all functions work properly,
you must enter the country where the phone is being
used.
To set the country:
S Press the key to get to the Settings menu.
Press .
S Press the key to get to the sub menu Location.
Press .
S Use the / keys to choose your country. Press the
display key Save.
You may also enter the Country area code, National
area code and International area code if these are
not shown correctly.
22
If your country is not listed, choose one with similar
telephone conditions or Other country.
If you select a country that uses the am / pm time
format, it will automatically be changed. If you wish
to change the time format later, refer to chapter 3.6.
3.8 Testing the connection to your hearing aids
In standby mode, press and hold the
Boost key to start the test.
Hold the phone to your ear and the test
message will be wirelessly transmitted
to your hearing aids.
You can also start the test using the menu:
S Press the key to get to the Hearing aid menu.
Press .
S Press the key to get to the sub menu Check
connection. Press .
max. 25 cm / 10“
23
As soon as Playing demo …
appears on the display, hold
the handset close to your
hearing aids (max. 25 cm away
from both aids).
Hold the phone in front of your face to check if you
can hear the sound via the wireless transmission and
not with the hearing aid microphone.
Changing position or distance may interrupt the
transmission. This is normal.
S Use the volume buttons to set the volume to a
comfortable level.
S Press the display key End to end the test.
The test will automatically stop after 15 minutes.
The test is available in English, German, French or Spanish
depending on the language setting for the phone. For any
other language setting, it will be played in English.
24
3.9 Transferring existing contacts
If you already have a DECT-compatible cordless phone,
it may be possible to transfer your contact data to the
Phonak DECT phone.
To do so, the existing handset must be logged in to the
Phonak base rst. Refer to the user guide of your current
handset and log it into the Phonak base ( Chapter 5.10).
Transfer the contacts of your existing handset to the
Phonak base.
Your contacts can remain on the Phonak base or be
transferred to the Phonak handset.
Your existing phone must support the transfer of
contact data. Please refer to your phones user guide
for more information.
25
Your phone is now ready to use. What would you like
to do next?
Changing the display language Chapter 3.5
Making and ending a call Chapter 4.1
Setting the volume Chapter 4.4
Setting ringtones Chapter 4.5
Entering a contact Chapter 4.7
Using the ”Voice box“ Chapter 4.12
Multiple handsets for one base Chapter 5.10
26
4. Everyday use
4.1 Making and ending a call
Making a call
S Enter the phone number you would
like to dial on the number keypad.
You can correct a wrong digit by
pressing the display key Delete.
S Press the talk key to make
the call.
Press and hold the talk key to check the line
before dialing a number.
During the call, the display will show the number
you have dialed and the duration of the call. If the
number is saved in the contact list, the name will
appear.
Ending a call
To end the call, press the end call key .
27
Accepting a call
In addition to the ringtone, an incoming call is signaled
by the blinking indicator light and vibration (if enabled).
To accept an incoming phone call, press the talk key .
When ringing, the phone can be muted using the
display key Mute.
Automatic call acceptance
Taking the handset from the base automatically accepts
a call. To switch this function on or o:
S Press the key to get to the Settings menu.
Press .
S Press the key to get to the sub menu Base.
Press .
S Use the / keys to select On or O.
S Press the display key Save to store the settings.
Mike
1:08
28
4.2 Muting the handset microphone
You can disable the microphone by using
the display key Mic mute during a phone
call. The person you are speaking to will
no longer be able to hear you.
To switch the microphone back on again,
press Mic mute again.
4.3 Making a call with Phonak hearing aids
Wireless transmission of the phone call is only
possible with Phonak hearing aids.
No conguration is needed for the hearing aids or
the phone. However, your hearing care professional
may ne tune the telephone program.
If you are not able to connect the phone to your
hearing aids, please contact your hearing care
professional.
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