In-the-Ear hearing aids
User Guide
Contents
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the first time 6
Hazard warnings 6
Information on product safety 8
3. Hearing aid description 10
4. Step-by-step instructions for using
the hearing aid 13
Step 1. Getting to know your hearing aid 13
Step 2. Battery preparation 16
Step 3. Inserting the battery 16
Step 4. Turning on the hearing aid 17
Step 5. Inserting the hearing aid 18
Step 6. Adjusting the volume control
in the ear 20
Step 7. Selecting the hearing program
in the ear 22
2
Step 8. Removing the hearing aid 23
Step 9. Turning off the hearing aid 25
Step 10. Changing the battery 25
5. Care and maintenance 26
6. Troubleshooting 29
7. Wireless Accessories and FM systems 31
8. Service and warranty 33
9. Compliance information 34
10. Information and explanation of symbols 37
11. Important information: Cell phones 40
12. For the US market only, complies with the
FDA regulations 42
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1. Welcome
Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology. Your
hearing aid offers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak-us.com
0459
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2. Important safety information
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1 Hazard warnings
Use only hearing aids that have been specially
programmed for you by your hearing care
professional. Other hearing aids may be ineffective
and may, in certain cases, damage your hearing.
Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
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Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and pets. If batteries
are swallowed, consult your medical physician
immediately!
If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of
ear wax occur, please check with your hearing care
professional or physician.
Hearing programs in the directional microphone
mode reduce background noises. Please be aware
that warning signals or noises coming from behind,
e. g. cars, are partially or entirely suppressed.
The hearing aid contains small parts which can be
swallowed by children.
External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
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2. Important safety information
2.2 Information on product safety
Never immerse your hearing aid in water! Protect
it from excessive moisture. Always remove your
hearing aid before showering, bathing, or swimming.
Protect your hearing aid from the heat (never
leave it near a window or in the car). Never use a
microwave or other heating devices to dry your
hearing aid. Ask your hearing care professional
about suitable drying methods.
When you are not using your hearing aid, leave the
battery compartment open so that any moisture
can evaporate. Make sure that you always completely
dry your hearing aid after use. Store the hearing
aid in a safe, dry and clean place.
Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
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Always use new batteries for your hearing aid.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your hearing
aid for a long period of time.
X-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing aids. We recommend that you remove
them before undergoing X-ray procedures and keep
them outside the room.
Do not use your hearing aid in areas where electronic
equipment is prohibited.
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3. Hearing aid description
The following user instructions describe four hearing aid
models: nano and CIC/MC (Completely in the Canal/Mini
Canal) that sit deep in the ear canal, ITC/HS (In the
Canal/Half Shell) models that are situated in the ear
Canal or in the bowl of the ear, and FS (Full Shell)
models that are situated only in the bowl of the ear.
On the following pages use the labeled drawings to
identify the hearing aid that you use.
Please note: specific functions described on the
following pages may not be included in your model
because some features are optional or model
specific.
Your hearing care professional will tell you what size
battery you need for your hearing aid.
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Phonak nano and CIC/MC models
d e
c
b
a
f
g
h
a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Program button (optional)*
e Protected microphone inlet
f Removal handle (nano/CIC/MC)
g Right or left indicator (right=red, left=blue)
h Vent
* A volume control is also optional; it is not shown here.
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3. Hearing aid description
ITC/HS-model FS-model
d
d
bc
c
b
a
e
f f
g
h
e
a
g
h
a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Protected microphone inlets
(number of inlets is optional)
e Program button (optional)
f Right or left indicator (right=red, left=blue)
g Volume control (optional)
h Vent
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4. Step-by-step instructions for using
the hearing aid
The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow these steps
carefully. In the drawings, the parts that are particularly
important for each step are shown in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls, if so equipped. This will make it
easier for you to feel for and operate the controls later
on when wearing the hearing aid.
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4. Using the hearing aid
Turn the volume control to change the volume (Fig 1a).
Left ear Right ear
L
Louder
Louder
Softer
Softer
Fig. 1a
The direction you have to turn the volume control
when wearing the hearing aid in the ear is shown in
step 6 in this section.
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Your hearing care professional can configure your
hearing aid button as either a volume control or a
program selector.
In order to change a hearing program, press the
button displayed (Fig. 1b).
Fig. 1b
To increase the volume, press the button on your right
hearing aid. To decrease the volume, press the button
on your left hearing aid* (Fig. 1c).
Decrease volume Increase volume
Left hearing aid Right hearing aid
Fig. 1c
* Only available for a pair of wireless products
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