User Guide
(V90/V70/V50/V30)
Wireless models
Phonak Bolero V90-M
Phonak Bolero V90-P
Phonak Bolero V90-SP
Phonak Bolero V70-M
Phonak Bolero V70-P
Phonak Bolero V70-SP
Phonak Bolero V50-M
Phonak Bolero V50-P
Phonak Bolero V50-SP
Phonak Bolero V30-M
Phonak Bolero V30-P
Phonak Bolero V30-SP
CE mark applied
2015
2015
2015
2015
2015
2015
2015
2015
2015
2015
2015
2015
This user guide is valid for:
4
Your hearing aid details
Model
c Bolero V-M
c Bolero V-P
c Bolero V-SP
Earpiece
c Dome or SlimTip
c Classic earmold
Battery type
312
13
13
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing care professional:
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read this user guide carefully to make sure that
you understand and get the best out of your hearing aids.
For more information about features and benets, contact
your hearing care professional.
Phonak – life is on
www.phonak-us.com
Download the Phonak Support App
To have an individual and interactive user guide
always with you, download the Phonak Support App
on your mobile device. For more information please
visit: www.phonak-us.com/supportapp
Contents
Your hearing aid
1. Quick guide
2. Parts of your hearing aid
Using your hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on your hearing aid
7. Removing your hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Wireless accessories
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
17. Important information: Cell phones
18. For the US market only, complies with the FDA
regulations
19. Important notice for Prospective Noise Generator
users
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8
10
11
12
14
16
18
19
20
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26
28
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36
38
45
47
51
7
1. Quick guide
Left & right hearing aid markings
Changing batteries
1 2
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
Remove the
sticker from the
new battery.
Bolero V-M Bolero V-P, V-SP
3
Bolero V-M
Bolero V-P & V-SP
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
8
On/O
Push button
Volume control
The push button on your hearing
aid can have various functions.
Bolero V-P and V-SP only:
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
O
On
9
2. Parts of your hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.
Possible earpieces for all models
Classic earmoldSlimTipDome
10
Battery door
AnchorEarpiece: Dome
(detachable)
Push button
Bolero V-M
Tube
Push button
Bolero V-P & V-SP
Hook / sound output
Classic earmold
(detachable)
Battery door
Volume control
11
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left
or a right hearing aid.
Blue marking
for left
hearing aid.
Red marking
for right
hearing aid.
Bolero V-M Bolero V-P, V-SP
12
4. On/O
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on your hearing aid you may
hear a start-up melody.
13
5. Batteries
Remove the
sticker from
the new
battery.
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
1 2 33
Bolero V-M
Bolero V-P & V-SP
14
Model
Phonak Bolero
V-M
V-P, V-SP
Zinc air
battery
size
312
13
Color
marking on
package
brown
orange
IEC
code
PR41
PR48
ANSI
code
7002ZD
7000ZD
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Please ensure you use the correct type of zinc-air
battery in your hearing aids. Please also
read chapter 16.2 for further information on
product safety.
15
6. Putting on your hearing aid
6.1 Putting on your hearing aid with a classic earmold
1
2
3
Take the earmold up to your ear
and place the canal portion into
your ear canal.
Place the hearing aid behind
your ear.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
16
6.2 Putting on your hearing aid a with dome or SlimTip
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.
17
7. Removing your hearing aid
7.1 Removing your hearing aid with a classic earmold
1
2
Lift the hearing aid above the
upper part of your ear.
Grasp the earmold in your ear
and gently remove it.
Please try to avoid pinching the tube to remove
your hearing aid.
18
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, your earpiece can remain in your
ear canal when removing the hearing aid from the
ear. In the unlikely case that the earpiece does get
stuck in your ear canal, it is strongly recommended
to see a medical specialist for safe removal.
7.2 Removing your hearing aid with a dome or SlimTip
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