Phonak AudéoTM B
(B90/B70/B50/B30)
User Guide
This user guide is valid for:
Wireless models
Phonak Audéo B90-10
Phonak Audéo B90-312
Phonak Audéo B90-312T
Phonak Audéo B90-13
Phonak Audéo B70-10
Phonak Audéo B70-312
Phonak Audéo B70-312T
Phonak Audéo B70-13
Phonak Audéo B50-10
Phonak Audéo B50-312
Phonak Audéo B50-312T
Phonak Audéo B50-13
Phonak Audéo B30-10
Phonak Audéo B30-312
Phonak Audéo B30-312T
Phonak Audéo B30-13
CE mark applied
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
Your hearing aid details
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Model
c Audéo B-10 (B90/B70/B50/B30)
c Audéo B-312 (B90/B70/B50/B30)
c Audéo B-312T (B90/B70/B50/B30)
c Audéo B-13 (B90/B70/B50/B30)
Earpiece
c Dome
c SlimTip
c cShell
Your hearing care professional:
Battery type
10
312
312
13
4
Your hearing aids have been developed by Phonak —
the world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years
of listening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your hearing aids.
For more information about features and benets, simply
contact your hearing care professional.
Phonak — life is on
www.phonak-us.com
5
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Exchanging the earwax protection
12. Wireless accessories
13. Service and warranty
14. Compliance information
15. Information and description of symbols
16. Troubleshooting
17. Important safety information
18. Important information: Cell phones
19. US market only, complies with FDA regulations
20. Important notice for Prospective Noise
Generator users
6
8
10
11
12
14
15
16
17
18
21
26
28
30
35
40
42
49
51
55
1. Quick guide
Left & right hearing aid markings
Audéo B-10, B-312,
B-312T
Audéo B-13 Audéo B-10, B-312,
B-312T, B-13
Blue marking for left hearing aid.
Red marking for right hearing aid.
Changing batteries
1 2 3
Remove the
sticker from the
new battery and
wait two minutes.
7
Open the
battery door.
Place battery in
the battery door
with the “+” symbol
facing upwards.
On/O
Push button
Volume control
OOn
The push button on your hearing
aid can have various functions.
The function for your hearing aid is
indicated in your individual
instructions.
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
8
2. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing hearing aid and if a volume control is present.
Possible earpieces for dierent models
SlimTipDome
9
cShell
Audéo B-10
Tube
Anchor (optional)
Speaker (without earpiece attached)
Audéo B-312 & B-312T
Tube
Anchor (optional)
Speaker (without earpiece attached)
Audéo B-13
Tube
Anchor (optional)
Speaker (without earpiece attached)
Push button
Battery door
Push button
Battery door
Push button
Volume control
Battery door
10
3. Left & right hearing aid markings
1
Open the battery door. To do
this, pull down on the ridge at
the bottom of the hearing aid.
2
There is a red or blue marking inside the battery door and
on the speaker. This will tell you if it is a left or a right
hearing aid.
Audéo B-10, V-312,
B-312T
Audéo B-13 Audéo B-10, B-312,
Blue marking for left hearing aid.
Red marking for right hearing aid.
11
B-312T, B-13
4. On/O
The battery door is also the on/o switch.
1
Closed battery door =
hearing aid is on
2
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
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5. Batteries
1 2 3
Remove the
sticker from the
new battery and
wait two minutes.
If it is dicult to close the battery door:
Check that the battery is inserted correctly and the
“+” symbol is facing the “+” label inside the battery
compartment. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
13
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (10, 312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Or checking the following table.
Model
Phonak Audéo
B-10
B-312, B-312T
B-13
Zinc air
battery
size
10
312
13
Color
marking on
package
yellow
brown
orange
IEC
code
PR70
PR41
PR48
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
17.2 for further information on product safety.
ANSI
code
7005ZD
7002ZD
7000ZD
14
6. Putting on the hearing aid
1
Place the hearing aid behind
your ear.
2
Insert the earpiece into your
ear canal.
3
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.
15
7. Removing the hearing aid
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, your earpiece can remain in your
ear canal when removing the hearing aid from the
ear. In the unlikely case that the earpiece does get
stuck in your ear canal, it is strongly recommended
to see a medical specialist for safe removal.
16
8. Push button
The push button on your
hearing aid can have various
functions or is not active.
This depends on the
programming of the hearing
aid, which is indicated in
your individual “Hearing aid
instructions”. Please ask your
hearing care professional for
this printout.
9. Volume control
To increase the volume, press
the volume control upwards.
To decrease the volume, press
the volume control
downwards. The volume
control can be disabled by the
hearing care professional.
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10. Care and maintenance
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life.
Please use the following specications as a guideline.
Further information regarding product safety, see
chapter 17.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.
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Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Hearing aids with the design-integrated Roger
receiver are also water resistant.
Hearing aids with an audio shoe and Roger X are
not water resistant.
Use of your hearing aid around water can restrict
air ow to the batteries causing it to stop working.
Should your hearing aid stop working after coming
into contact with water, refer to the troubleshooting
steps in chapter 16.
19
Daily
Inspect the earpiece for earwax and moisture deposits.
Clean the surfaces with a lint-free cloth or use the small
brush provided in the hearing aid hard case. Never use
cleaning agents such as household detergents, soap, etc.
for cleaning your hearing aid. It is not recommended to
rinse with water. If you need to clean your hearing aid
intensively, ask your hearing care professional for advice
and information on lters or drying capsules.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For more in depth
maintenance instructions or for more than basic cleaning,
please see your hearing care professional.
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11. Exchanging the earwax
protection
Your hearing aid is equipped with an earwax protection to
protect the speaker from earwax damage.
Please check the earwax protector regularly and exchange
it if it looks dirty or if the hearing aid volume or sound
quality is reduced. The earwax protection should be
replaced every four to eight weeks.
11.1 Removing the earpiece from the speaker
1
Remove the earpiece from the
speaker by holding the speaker
in one hand and the earpiece in
the other.
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2
Gently pull on the earpiece
to remove.
3
Clean the speaker with a
lint-free cloth.
22
11.2 Exchanging the earwax protection
1
Insert the removal side of the
exchange tool into the used
earwax protector. The shaft
of the holder should touch the
rim of the earwax protector.
2
Carefully pull and remove
the earwax protector straight
out of the speaker. Please do
not twist the earwax protector
when removing.
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3
To insert the new earwax
protector, gently push the
insertion side of the exchange
tool straight into the hole of the
speaker until the outer ring is
perfectly aligned.
4
Pull the tool straight out.
The new earwax protector will
remain in place. Now attach
your earpiece to the speaker.
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11.3 Attaching the earpiece to the speaker
1
Hold the speaker in one hand
and the earpiece in the other.
2
Slide the earpiece over the
speaker sound outlet.
3
The speaker and the earpiece
should t perfectly together.
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12. Wireless accessories
A range of Phonak accessories are available for you to use
with your hearing aid.
Phonak RemoteMic***
Cell phone
Phonak EasyCall II
with cell phone
Phonak PilotOne II
remote control
Phonak DECT II phone
* The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They
also have basic remote control functionalities. For advanced control they can be used with the
Phonak RemoteControl App.
** Audio sources (e.g. MP3 Player, computer, laptop, tablet) can be connected to the streaming
device via Bluetooth or audio cable.
*** Clipped onto the speaker’s clothing for better understanding over distance.
Phonak streaming device*
Phonak TVLink II connected to TV
MP3 Player/
Audio source**
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13. Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Phonak oers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes, earmolds,
external receivers. The warranty only comes into
force if a proof of purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
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Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their oce.
Serial number
(left side):
Serial number
(right side):
Date of purchase:
Authorized hearing care
professional (stamp/signature):
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14. Compliance information
Europe:
Declaration of Conformity
Hereby Phonak AG declares that this Phonak product
meets the requirements of the Medical Devices Directive
93/42/EEC as well as the Radio and Telecommunications
Terminal Equipment Directive 1999/5/EC. The full text of
the Declaration of Conformity can be obtained from the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(Phonak worldwide locations).
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal sale
in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
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The wireless models listed on page 2 are certied under:
Phonak Audéo B -10 (B90/B70/B50/B30)
USA FCC ID: KWC-WHSRIC1
Canada IC: 2262A-WHSRIC1
Phonak Audéo B -312 (B90/B70/B50/B30)
USA FCC ID: KWC-WHSRIC2
Canada IC: 2262A-WHSRIC2
Phonak Audéo B -312T (B90/B70/B50/B30)
USA FCC ID: KWC-WHSRIC3
Canada IC: 2262A-WHSRIC3
Phonak Audéo B -13 (B90/B70/B50/B30)
USA FCC ID: KWC-WHSRIC4
Canada IC: 2262A-WHSRIC4
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Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice 2:
Changes or modications made to this device not
expressly approved by Phonak may void the FCC
authorization to operate this device.
Notice 3:
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
31
no guarantee that interference will not occur in a
particular installation. If this device does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device
and receiver.
• Connect the device into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
32
Radio information of your wireless hearing aid
Antenna type
Operation frequency
Occupied bandwidth
(99% BW)
Modulation
Channel
Operating range
Use case
Magnetic eld strength
@ 10 m
33
Integrated ferrite coil
antenna (inductive)
10.6 MHz
approx. 500 kHz
DQPSK
Single channel radio
18 cm (7”)
Streaming of audio or
command signal to
receiving hearing aid on
the other ear
-25 dBµA/m
34
15. Information and description
of symbols
With the CE symbol, Phonak AG conrms that this
Phonak product — including accessories — meets
the requirements of the Medical Devices Directive
93/42/EEC as well as the R&TTE Directive 1999/5/
EC on radio and telecommunications equipment.
The numbers after the CE symbol correspond to
the code of certied institutions that were
consulted under the above-mentioned directives.
This symbol indicates that the products described
in these user instructions adhere to the
requirements for an applied part of Type B of EN
60601-1. The surface of the hearing aid is
specied as an applied part of Type B.
Indicates the medical device manufacturer, as
dened in EU Directive 93/42/EEC.
35
This symbol indicates that it is important for the
user to read and take into account the relevant
information in these user guides.
This symbol indicates that it is important for the
user to pay attention to the relevant warning
notices in these user guides.
Important information for handling and
product safety.
During transportation keep dry.
36
Operating
The product is designed such that it functions
conditions
without problems or restrictions if used as
intended, unless otherwise noted in these user
guides. The hearing aids are classied IP68 (depth
of 1 meter for 60 minutes) and designed to be
used in all daily life situations. Therefore you do
not have to worry about getting the hearing
aids exposed to a rain shower or sweat. However,
the hearing aid is not intended to be used in
water activities that includes chlorinated water,
soap, salt water or other liquids with a
chemical content.
Indicates the manufacturer’s serial number so that
a specic medical device can be identied.
Indicates the manufacturer’s catalogue number so
that the medical device can be identied.
37
Temperature during transportation and storage:
–20° to +60° Celsius (–4° to +140° Fahrenheit).
Humidity during transportation: Up to 90% (non
condensing).
Humidity during storage: 0% to 70%, if not in use.
See instruction in chapter 17.2 regarding drying
the hearing aid after use.
Atmospheric pressure: 200 hPA to 1500 hPa
The symbol with the crossed-out garbage
bin is to make you aware that this hearing
aid may not be thrown away as normal household
waste. Please dispose of old or unused hearing
aids, at waste disposal sites intended for electronic
waste, or give your hearing aid to your hearing
care professional for disposal. Proper disposal
protects the environment and health.
38
16. Troubleshooting
Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid switches on & o
(intermittent)
If the problem persists, contact you hearing care professional
for assistance
39
Causes
Dead battery
Blocked speaker/earpiece
Battery not inserted correctly
Hearing aid switched o
Hearing aid not inserted correctly
Earwax in ear canal
Volume too loud
Low battery
Speaker/earpiece blocked
Volume too low
Hearing has changed
Indication for low battery
Moisture on battery or
hearing aid
What to do
Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Insert battery correctly (chapter 1 + 5)
Switch hearing aid on by completely closing the battery door
(chapter 4)
Insert hearing aid correctly (chapter 6)
Contact your ENT/GP or hearing care professional
Decrease volume (chapter 1 + 8 + 9)
Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Turn volume up if volume control available (chapter 1 + 8 + 9)
Contact you hearing care professional
Change battery within the next 30 minutes (chapter 1 + 5)
Wipe battery and hearing aid with dry cloth
40
17. Important safety information
Please read the information on the following pages before
using your hearing aid.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does not
permit a user to attain full benet from it. The use of a
hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
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17.1 Hazard warnings
The intended use of
hearing aids is to amplify
and transmit sound to the
ears and hereby
compensate for impaired
hearing. The hearing aids
(specially programmed for
each hearing loss) must
only be used by the
intended person. They
should not be used by any
other person as they could
damage hearing.
Changes or modications
to the hearing aid that
were not explicitly
approved by Phonak are
not permitted. Such
changes may damage your
ear or the hearing aid.
Do not use the hearing
aids in explosive areas
(mines or industrial areas
with danger of explosions,
oxygen rich environments
or areas where ammable
anesthetics are handled).
Hearing aid batteries are
toxic if they are swallowed!
Keep out of the reach of
children, individuals with
cognitive impairment, and
pets. If batteries are
swallowed, consult your
physician immediately!
42
If you feel pain in or
behind your ear, if it is
inamed or if skin
irritation and accelerated
accumulations of earwax
occur, please check with
your hearing care
professional or physician.
In very rare cases, the
dome can remain in your
ear canal when removing
the hearing tube from the
ear. In the unlikely case
that the dome does get
stuck in your ear canal, it
is strongly recommended
to see a physician for
safe removal.
Hearing programs in the
directional microphone
mode reduce background
noises. Please be aware
43
that warning signals or
noises coming from
behind, e. g. cars, are
partially or entirely
suppressed.
This hearing aid is not for
children below 36 months.
It contains small parts
that can cause choking,
if swallowed by children.
Keep out of the reach of
children, individuals
with cognitive impairment,
and pets. If swallowed,
consult a physician or
hospital immediately.
Do not make a wire
connection from your
hearing aid to any external
audio sources like radio
etc. That could cause
injuries on your body
(electric shock).
The following is only
applicable for persons with
active implantable medical
devices (i.e. pacemakers,
debrillators, etc.):
Keep the wireless hearing
aid at least 15 cm
(6 inches) away from the
active implant. If you
experience any interference,
do not use the wireless
hearing aids and contact
the manufacturer of the
active implant. Please, note
that interference can also
be caused by power lines,
electrostatic discharge,
airport metal detectors etc.
Keep magnets (i.e. battery
handling tool, EasyPhone
magnet, etc.) at least
15 cm (6 inches) away
from the active implant.
If using a Phonak wireless
accessory, consult the
chapter “Important safety
information” in your
wireless accessory
user guide.
Hearing aids should not be
tted with domes / wax
protection systems when
used by clients with
perforated eardrums,
inamed ear canals or
otherwise exposed middle
ear cavities. In these cases,
we recommend the use of
a custom earpiece. In the
unlikely case that any part
of this product should
remain in the ear canal, it
is strongly recommended
to see a medical specialist
for safe removal.
44
17.2 Information on product safety
Phonak hearing aids are
water resistant and not
waterproof. They are
designed to withstand
normal activities and
occasional accidental
exposure to extreme
conditions. Never immerse
your hearing aid in water!
Phonak hearing aids are not
specically designed for
extended periods of water
submersion on a continual
basis, that is worn in
activities such as swimming
or bathing. Always remove
your hearing aid before
these activities, as the
hearing aid contains
sensitive electronic parts.
45
Never wash the
microphone inputs. Doing
so could cause it to lose its
special acoustic features.
Protect your hearing aid
from heat (never leave near
a window or in the car).
Never use a microwave or
other heating devices to
dry your hearing aid. Ask
your hearing care
professional about suitable
drying methods.
The dome should be
changed every three
months or when it
becomes sti or brittle.
This is to prevent the dome
from detaching from the
tube spout during insertion
into or removal from
the ear.
When you are not using
your hearing aid, leave the
battery door open so that
any moisture can
evaporate. Make sure that
you always completely dry
your hearing aid after use.
Store the hearing aid in a
safe, dry and clean place.
Do not drop your hearing
aid! Dropping onto a hard
surface can damage your
hearing aid.
a new one to avoid any
skin irritation. You can
return used batteries
to your hearing care
professional.
The batteries used in these
hearing aids should not
exceed 1.5 Volts. Please do
not use silver-zinc or Li-ion
(lithium-ion) rechargeable
batteries as these may
cause severe damage to
your hearing aids. The table
in chapter 5 explains
exactly which type of
battery your particular
hearing aids require.
Always use new batteries
for your hearing aid. In
case a battery is leaking,
replace it immediately with
Remove the battery if
you are not using your
hearing aid for a long
period of time.
46
Special medical or dental
examination including
radiation described below,
may adversely aect the
correct functioning of your
hearing aids. Remove and
keep them outside the
examination room/area
before undergoing:
Medical or dental
examination with X-ray
(also CT scan).
Medical examinations with
MRI/NMRI scans,
generating magnetic elds.
Hearing aids don’t need to
be removed when passing
security gates (airports
etc.). If X-ray is used at all,
it will be in very low doses,
and will not aect the
hearing aids.
Do not use your hearing
aid in areas where
electronic equipment
is prohibited.
47
18. Important information: Cell phones
Some hearing aid users have reported a buzzing sound in
their hearing aids when they are using cell phones.
According to the ANSI 63.19 (American National Standard
Methods of Measurement of Compatibility between
Wireless Communications Devices and Hearing
Instruments) standard, the compatibility of a particular
hearing aid and cell phone can be predicted by adding the
rating for the hearing aid immunity to the rating for the
cell phone emissions. The sum of the hearing aid rating
(e.g. M2/T2=2) and the telephone rating (e.g. M3/T3=3) is
5, and any combination that equals 5 will provide “normal
use”; a sum of 6 or greater would indicate “excellent
performance”. The equipment performance
measurements, categories and system classications are
based upon the best information available but cannot
guarantee that all users will be satised. The immunity of
this hearing aid is at least M2/T2.
48
Note: the performance of individual hearing aids may vary
with individual cell phones. Therefore, please try the
hearing aid with your cell phone or, if you are purchasing
a new phone, be sure to try it with your hearing aid prior
to purchase. For additional guidance, please ask your
hearing care professional for the booklet entitled “hearing
aid compatibility with digital wireless cell phones”.
49
19. For the US market only, complies
with the FDA regulations
Warning to Hearing Aid Dispensers
A hearing aid dispenser should advise a prospective hearing
aid user to consult promptly with a licensed physician
(preferably an ear specialist) before dispensing a hearing aid
if the hearing aid dispenser determines through inquiry,
actual observation, or review of any other available
information concerning the prospective user, that the
prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the
previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss
within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset
within the previous 90 days.
50
(vi) Audiometric air-bone gap equal to or greater than
15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation
or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear. Special care should be
exercised in selecting and fitting a hearing aid whose
maximum sound pressure level exceeds 132 decibels
because there may be risk of impairing the remaining
hearing of the hearing aid user. (This provision is
required only for those hearing aids with a maximum
sound pressure capability greater than 132 decibels (dB).
Important Notice for Prospective Hearing Aid Users
Good health practice requires that a person with a
hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in
diseases of the ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical evaluation
is to assure that all medically treatable conditions that
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may aect hearing are identied and treated before the
hearing aid is purchased.
Following the medical evaluation, the physician will give
you a written statement that states that your hearing loss
has been medically evaluated and that you may be
considered a candidate for a hearing aid. The physician
will refer you to an audiologist or a hearing aid dispenser,
as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a
hearing aid evaluation to assess your ability to hear with
and without a hearing aid. The hearing aid evaluation will
enable the audiologist or dispenser to select and t a
hearing aid to your individual needs.
If you have reservations about your ability to adapt to
amplication, you should inquire about the availability of
a trial-rental or purchase-option program. Many hearing
aid dispensers now oer programs that permit you to
wear a hearing aid for a period of time for a nominal fee
after which you may decide if you want to purchase the
hearing aid.
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Federal law restricts the sale of hearing aids to those
individuals who have obtained a medical evaluation from
a licensed physician. Federal law permits a fully informed
adult to sign a waiver statement declining the medical
evaluation for religious or personal beliefs that preclude
consultation with a physician. The exercise of such a
waiver is not in your best health interest and its use is
strongly discouraged.
Children with Hearing Loss
In addition to seeing a physician for a medical evaluation,
a child with a hearing loss should be directed to an
audiologist for evaluation and rehabilitation since hearing
loss may cause problems in language development and
the educational and social growth of a child. An
audiologist is qualified by training and experience to assist
in the evaluation and rehabilitation of a child with a
hearing loss.
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20. Important notice for Prospective
Noise Generator users
The Tinnitus Balance noise generator is a broadband
sound Generator which may have been enabled in your
hearing aid. It provides a means of sound enrichment that
can be used as part of a personalized tinnitus
management program to provide temporary relief from
tinnitus. It should always be used as prescribed by your
audiologist. The underlying principle of sound enrichment
is to provide supplementary noise stimulation which can
help defocus your attention from your tinnitus and avoid
negative reactions. Sound enrichment, coupled with
instructional counseling, is an established approach to
managing tinnitus.
Good health practice requires that a person reporting
tinnitus have a medical evaluation by a licensed ear
physician before using a sound generator. The purpose of
such an evaluation is to ensure medically treatable
conditions that may be causing tinnitus are identified and
treated prior to using a sound generator.
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Should you develop any side effects whilst using the noise
generator such as headaches, nausea, dizziness or heart
palpitations or experience a decrease in auditory function,
you should discontinue use and seek a medical evaluation.
According to OSHA (Occupational Safety & Health
Administration, U.S. Department of Labor) regulations, the
volume of the noise generator can be set to a level which
could lead to permanent hearing damage when used for a
prolonged period of time. Should the noise generator be
set to such a level in your hearing aid, your audiologist
will advise you of the maximum amount of time per day
you should use the noise generator. The noise generator
should never be used at uncomfortable levels.
Notes
Your hearing care professional:
7 613275 538524
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
www.phonak-us.com
029-0474-03/V1.00/2016-08/cu © Phonak USA All rights reserved
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