User Guide
(V90/V70/V50/V30)
2
Contents
Your hearing aid
1. Your hearing aid details
2. Welcome
3. Quick guide
4. Parts of the hearing aid
Using the hearing aid
5. Left & right hearing aid markings
6. On/O
7. Batteries
8. Putting on the hearing aid
9. Removing the hearing aid
10. Push button
11. Volume control
Further Information
12. Care and maintenance
13. Wireless accessories
14. Service and warranty
15. Compliance information
16. Information and description of symbols
17. Troubleshooting
18. Important safety information
3
4
6
8
10
11
12
14
15
16
17
18
21
22
24
28
32
34
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1. Your hearing aid details
Model
c Audéo V-10
c Audéo V-312
c Audéo V-312T
c Audéo V-13
Battery type
c 10
c 31 2
c 13
Your hearing care professional:
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
2. Welcome
Your new hearing aid was developed by Phonak, one of
the world‘s leading companies in hearing technology. Your
hearing aid oers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order to
benet from all the possibilities your new hearing aid has
to oer. With proper use and care, you will be able to
enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on
www.phonak-us.com
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Wireless models
Phonak Audéo V90-10
Phonak Audéo V90-312
Phonak Audéo V90-312T
Phonak Audéo V90-13
Phonak Audéo V70-10
Phonak Audéo V70-312
Phonak Audéo V70-312T
Phonak Audéo V70-13
Phonak Audéo V50-10
Phonak Audéo V50-312
Phonak Audéo V50-312T
Phonak Audéo V50-13
Phonak Audéo V30-10
Phonak Audéo V30-312
Phonak Audéo V30-312T
Phonak Audéo V30-13
CE mark applied
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
2014
This user guide is valid for:
6
3. Quick guide
Left & right hearing aid markings
Changing batteries
1 2 3
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
Remove the
sticker from the
new battery and
wait 2 minutes.
Audéo V-10, V-312,
V-312T
Audéo V-13
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
7
On/O
Push button
Volume control
The push button on your hearing
aid can have various functions.
The function for your hearing aid is
indicated in your individual
instructions.
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
OOn
8
4. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” in chapter 1.
• Comparing your hearing aid with the models shown
below. Pay attention to the shape of the hearing
hearing aid and if a volume control is present.
Battery door
Anchor (optional)
Speaker
(without earpiece attached)
Push button
Audéo V-10
Wire
9
Anchor (optional)
Anchor (optional)
Push button
Push button
Audéo V-312 & V-312T
Audéo V-13
Wire
Wire
Speaker
(without earpiece attached)
Speaker
(without earpiece attached)
Battery door
Battery door
Volume control
10
5. Left & right hearing aid markings
1
2
Open the battery door. To do
this, pull down on the ridge at
the bottom of the hearing aid.
There is a red or blue marking inside the battery door.
This will tell you if it is a left or a right hearing aid.
Blue marking
for left
hearing aid.
Red marking
for right
hearing aid.
Audéo V-10, V-312,
V-312T
Audéo V-13
11
6. On/O
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
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7. Batteries
1 2 3
Remove the
sticker from the
new battery and
wait 2 minutes.
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
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Model
Phonak Audéo
V-312, V-312T
V-10
V-13
Zinc air
battery
size
312
10
13
Color
marking on
package
brown
yellow
orange
IEC
code
PR41
PR70
PR48
ANSI
code
7002ZD
7005ZD
7000ZD
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (10, 312 or 13) by:
• Checking “Your hearing aid details” in chapter 1.
• Checking the marking on the inner side of the
battery door.
• Or checking the following table.
hearing aid settings and battery). We recommend
that you always have a new battery on hand.
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
18.2 for further information on product safety.
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8. Putting on the hearing aid
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.
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