Philips Saeco Venus XXCX User Manual [en, es, fr]

Introduction

Thank you for choosing Saeco’s Venus Thermal Coffeemaker.

The Ve nu s features an 8-cup thermal carafe with automatic shut off. The blue LED light is the ultimate combination of style and function. Welcome to the rebirth of the drip coffee machine.

Please read the following instructions carefully prior to operating your new coffeemaker. We recommend you save these instructions and refer to them for cleaning and care tips.

Table of Contents

Introduction 2

Table of Contents 2

Important Safeguards 3

Warnings 5

Short Cord Instructions 6

Factory Testing Information 6

Your Saeco Venus 7

Four Factors to Great Coffee 7

Description of Parts 9

Control Pad 10

Prepping your Machine 12

Brewing Coffee! 13

Timer 14

Care and Cleaning 14

Decalcifying 15

Troubleshooting 16

1 Year Limited Warranty & Service Info 17

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons.

1. PLEASE READ ALL INSTRUCTIONS COMPLETELY, PRIOR TO USING.

2. Do not touch hot surfaces. Use handles or knobs.

3. To protect against risk of electric shock, do not put coffeemaker base, cord, or plug in water or any other liquid.

4. Close supervision is necessary when any appliance is used by or near children.

5. Do not abuse cord. Never carry the coffeemaker by the cord or yank it to remove it from an outlet: instead grasp the plug firmly and pull to disconnect.

6. Do not operate any appliance with a damaged cord or plug. Do not operate after the appliance malfunctions or has been damaged in any manner. Return the appliance to an authorized service facility for examination, repair, electrical or mechanical adjustment. Call Saeco Customer Service for assistance at 1-800-933-7876.

7. The use of an accessory not evaluated for use with this appliance or sold by the manufacturer may cause injuries, fire, or electric shock.

8. The thermal carafe is designed for use only with this coffeemaker. Do not use with any other drip coffeemaker. It must never be used on a range top, in a microwave, or with any other heat source.

9. Do not let cord hang over edge of table or counter or touch hot surfaces, including the stove.

10. Turn coffeemaker off and unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning appliance.

11. Do not attempt to disassemble the carafe.

12. Do not place appliance or carafe on or near a hot gas or electric burner or in a heated oven.

13. Allow filter basket to cool before removing.

14. Do not use carafe with a loose or weakened handle.

15. This appliance is intended for household use only and not for commercial or industrial use.

16. Do not use this appliance for other than intended use.

17. To reduce the risk of fire or electric shock, do not remove the bottom cover. There are no user serviceable parts inside. Only authorized service personnel should perform repairs.

18. Do not operate in the presence of explosive and/or flammable fumes.

19. Do not use outdoors.

20. Wash all removable parts by hand prior to first use. Do not put removable parts in a dishwasher.

21. Do not immerse carafe in water.

22. Arrows on the lid must line up and carafe must be fully inserted to prevent risk of overflow.

IMPORTANT SAFEGUARDS (cont.)

SAVE THESE INSTRUCTIONS.

WARNING!

TO AVOID ELECTRICAL SHOCK:

· To reduce the risk of fire or electric shock. Do not remove any service covers.

· No user serviceable parts inside. Repair should be done by authorized personnel only.

· Keep your coffeemaker out of the reach of children.

· Do not run water or any other liquid over the body of the machine.

TO OTHERWISE AVOID INJURY:

· Keep appliance from direct contact with steam.

· Do not use your Saeco Venus without water.

· Do not use your Saeco Venus if it is leaking.

· Keep your hands and the cord away from the hot parts of the appliance during operation.

· When cleaning, never scrub vigorously or use a hard or damaging tool.

NOTICE:

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our coffee and product knowledge, some of the data contained herein may have been improved upon since the printing of this manual. If you have a need for an exact specification or additional clarification, please contact Saeco Customer Service at (800) 933-7876.

Short Cord Instructions:

A short power supply cord is provided to reduce the risk of tripping over, or otherwise becoming entangled with, a longer cord. Longer detachable extension cords are available, and may be utilized if care is exercised in their use.

Regarding your Cord Set:

1. A short power-supply cord (or detachable power-supply cord) is provided to reduce risks resulting from becoming entangled with a longer cord.

2 Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in

their use.

3. If a long detachable power-supply cord or extension cord is used, (A) the marked electrical rating of the detached power-supply cord or extension cord should be at least as great as the electrical rating of the

appliance, (B) if the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord, and (C) the longer cord should be arranged so that it will not drape over the counter top or table top

where it can be pulled on by children or tripped over.

4. This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not

fit contact a qualified electrician. Do not attempt to defeat this safety feature or modify the plug in any way.

Factory Testing Information:

To ensure that your Saeco Venus will operate to perfection once it reaches your home, our factory tests some of the machine components for water leaking, brew temperature and other operational features before shipping. Occasionally, a new machine may still contain coffee residue or water from this factory testing. If you find such residue on your coffeemaker, simply clean it as directed under "Before Using Your Saeco Venus For The First Time".

Congratulations on your purchase of the Saeco Venus!

Saeco, located in the the North of Italy, is the premiere manufacturer of European style coffee machines. Saeco has worked diligently to ensure that your home coffee brewing experience is a successful and satisfying one. We have put over 25 years of production experience into our innovative line of home coffeemakers. Your new Saeco Venus is designed to give you years of great coffee. The precision brewing system heats water to an ideal temperature for brewing exceptional coffee, and the thermal carafe allows you to prepare, serve, and savor excellent coffee with a sense of style.

Four Factors to Great Coffee

To achieve the best results from your new Ve nu s Coffeemaker, our coffee experts have provided some guidelines to brew the best coffee. There are Four Factors which are key for you to achieve YOUR ideal cup. They are:The Water, The Coffee, The Grind, & The Recipe.

The Water is one of the most fundamental and most often overlooked ingredients when making great coffee. The water used should be fresh, clean and cool. Bottled or filtered, water free from undesirable smells or tastes like sulfur or iron is preferable. Distilled water is not recommended as it may leave your coffee tasting dull or flat.

The Coffee. Buying fresh, good quality coffee beans is the second step to making great coffee. Any kind of coffee beans when ground correctly, can be used in the Saeco Venus Coffeemaker. Your coffee's freshness in part determines how flavorful the brewed coffee will be. Do not store coffee beans in your freezer or refrigerator as they tend to take on the flavor of the foods stored in the refrigerator. To keep coffee fresh, store in an airtight container at room temperature in a cool dark place. Protect your coffee from these 4 elements-Air, Light, Heat and Moisture, all of which will greatly diminish its flavor. For the best results, coffee should be ground fresh for each use.

The Grind is the key to regulating how fast the hot water passes through the coffee and picks up all of those wonderful coffee flavors. If the grind is too coarse, the water passes through too quickly and the brewed coffee often seems weak.

Reversely, a too fine grind will not allow the water to pass though the coffee grinds quick enough, resulting in a very strong, over extracted, bitter coffee and possible water overflow from the filter basket. We recommend a MEDIUM grind, which gives the hot water the proper amount of interaction with the grinds in order to extract the best brewed coffee.

The Recipe is simply the proportion of water to ground coffee. Adjust the amount of ground coffee used to your taste. Less for milder coffee, more for stronger coffee. Below are our suggested proportions per cup.

Remember always to use fresh, medium ground coffee in your new Venus Coffeemaker.

Thank you for purchasing this SAECO product. To communicate your comments, feedback, or questions about this product, please visit our website www.saeco-usa.com and click on the "Contact Us" link. We always love to hear from our customers!

Saeco Customer Service

1-800-933-7876

Or visit us on the world wide web at

www.saeco-usa.com

To Br e w

8 Cups 6 Cups 4 Cups 2 Cups

Suggested Ground Coffee Amounts

8 Scoops (8-10 tablespoons)

6 Scoops (6-7 tablespoons) 4 Scoops (4-5 tablespoons)

2 Scoops (2 tablespoons)

Hint: 1 cup approximated

for 6-8 oz of coffee.

Description of Parts

Power Cord Storage

Water Reservoir - 40 oz (1.2 liter) capacity

Coffee Filter Basket with Flip Top Lid

Power Cord

Control Pad

(see next page for detail)

Ceramic Thermal

Carafe and Lid holds

up to 40 oz (1.2 liter)

Filter Basket Holder

Removable Internal Filter

Basket Holder (located

inside Filter Basket Holder)

Control Pad

** The Control Pad is splash proof, but not waterproof.

Do NOT over expose the Control Pad to water.

It may permanently damage the Control Pad making the coffeemaker inoperable.

On/Off Button

On/Off Light

Minute Program Button

Hour Program Button

Auto-on Button

Auto-on Light

Digital Clock/Timer Window

Before Using Your Saeco Venus for the First Time

(Read all "Important Safeguards" and "Warnings" in this manual.)

1. Wash all removable parts of your machine with warm water. Removable parts are the Internal Filter Basket Holder, the Carafe and the Carafe Lid. Do not wash any of these removable parts in the dishwasher.

Temperatures in a dishwasher vary and can permanently alter the integrity of the removable parts.

2. Unwind the power cord from the storage area located on the backside of the machine. Straighten the cord

thoroughly to remove any kinks. Wind excess length back into storage area, leaving only the amount of cord needed to reach the outlet.

3. Perform a rinsing cycle by brewing just water and then set the clock according to the directions on page 12.

4. If you experience problems, please look at the troubleshooting section located at the end of this manual,

or contact Saeco Customer Service at 1-800-933-7876

Caution:

· Never operate your Saeco Venus without water. Doing so may permanently damage the machine.

· To avoid overflow, never fill water reservoir with more water than fits in the carafe.

· Never operate your Saeco Venus with anything but clean cold water in the water reservoir.

· The Control Pad is encased in a soft touch material that is splash proof, but not waterproof. Do not over expose the control pad to water; it may permanently damage the Control Pad making the coffeemaker inoperable.

Preparing Your Coffeemaker For Use

Before using your Saeco Venus, we recommend that you filter water through the machine to remove any dust particles or residues that the machine may have retained from the factory. Please note that NO coffee should be used during this process. The steps are as follows:

1. Fill the water reservoir with 40 ounces of water.

2. Place the assembled thermal carafe into the brewing area. Be sure to push the carafe all the way into the unit to trigger the carafe insertion sensor.

3. Plug in machine. Press ON the “On/Off” button. The blue light beside the “On/Off” button will illuminate and

the water will begin to brew into the thermal carafe.

4. When approximately half of the water has run through, press OFF the “On/Off” button. Allow the remaining water to sit in the reservoir to soak for 15 to 30 minutes. Press ON the “On/Off” button and allow the remaining water to run through the machine. The machine will automatically turn off when all of the water has been brewed through the machine.

Remove the carafe from the machine, unscrew the lid and discard the water from the carafe. Allow the machine to cool for at least 15 minutes. Your machine is now ready for use!

Setting The Clock

Plug in the machine. Press and hold the hour or minute button until the clock flashes and you hear one beep. Set the clock by depressing the hour and minute buttons to the current time. Five seconds after you release either button, the time stops flashing and is set. AM or PM is indicated by a small light at the top left of the clock display.

CAUTION: The Control Pad is encased in a soft touch material that is water resistant, but not waterproof. Do not over expose the control pad to water; it may permanently damage the Control Pad making the coffeemaker inoperable.

Brewing Coffee in your Saeco Venus

The best coffee begins with top-quality Arabica beans. We recommend using whole bean coffee, roasted to perfection and ground immediately prior to brewing. For this machine, Saeco recommends a medium grind. If you are unsure about grind size or your home grinder, please call Saeco Customer Service at 1-800-933-7876.

1. Plug in the coffeemaker.

2. Flip up (open) the water reservoir/filter lid to access the filter basket holder. Make sure the removable internal filter basket holder is in place.

3. Place filter (permanent or paper) into the internal filter basket holder, located in the filter basket holder. Use a standard size (3.25” base) basket filter.

4. Place the appropriate amount of ground coffee into the basket filter. Saeco recommends a coffee to water

proportion of 1 level tablespoons (5 grams) of ground coffee to every 6-8 ounces of water; you can adjust this recipe to suit your own personal taste.

Coffee Brewing Hint: When brewing a full carafe, up to 4 oz of water can remain in the ground coffee once brewing is complete. Adjust your own brewing recipe to ensure a perfect cup every time.

WARNING: TO AVOID OVERFLOW, NEVER FILL WATER TANK WITH MORE WATER THAN FITS IN THE CARAFE.

5. With the filter basket & water reservoir lid up (open), fill the reservoir with cold, fresh water (approximately

65°F/18ºc). Fill the water tank reservoir to the appropriate point to brew the desired amount of coffee.

6. Flip the filter basket & water reservoir lid down (closed). Be sure the Filter Basket is securely snapped into

place before proceeding.

7. Place the lid on the thermal carafe in the locked position. You will feel a slight click when the lid is locked.

Ensure lid is locked into place before brewing.

8. Place the thermal carafe into the coffeemaker.

Coffee Brewing Hint: Preheating the carafe by filling and rinsing with hot water prior to brewing can assist in maintaining the overall temperature of your brewed coffee.

9. Press the On/Off Button ON. The brewing light will illuminate.

10. When finished brewing, the coffeemaker will automatically shut off and the brewing light will go off.

Programming The Automatic Timer Function

Your Saeco Venus' programming feature allows you to wake to morning coffee. To program your coffeemaker:

1. Prepare coffeemaker as directed in the Brewing Coffee section in steps 1 through 8.

2. Be sure the clock is set to the current time. Press and hold the “Auto-On” button until the clock flashes. The “Auto-On” light will illuminate. The time display will change to reveal current programmed time. Press "hour" and "minute" buttons to change the programmed time to the time you desire. If you wait for more than 5 seconds to begin to adjust program time, the clock's time function will be re-displayed. You must then repeat the above steps to program.

3. Once programmed to the time you desire, press the "Auto On" button.

4. The programmed brewing time will momentarily be displayed and the blue “Auto-On” light will illuminate, confirming that everything is set for automatic brewing at your pre-set time. When brewing begins, the brewing indicator light will illuminate.

CAUTION: The Control Pad is encased in a soft touch material that is splash proof, but not waterproof. Do not over expose the control pad to water; it may permanently damage the Control Pad making the coffeemaker inoperable.

Care And Cleaning

1. Warning:To avoid serious injury and electrical shock, it is important to turn off and unplug your Saeco Venus and allow it to thoroughly cool before cleaning.

2. Wipe the exterior of both the thermal carafe and the coffeemaker with a damp cloth, then dry thoroughly.

3. Wash the inside of the thermal carafe and all removable parts of the coffeemaker by hand in warm, sudsy water. Rinse thoroughly and dry. Do not wash in a dishwasher. Temperatures in a dishwasher vary and can permanently alter the integrity of the removable parts.

4. Never use harsh cleaning agents, especially those containing alcohol, solvents, or abrasive materials on your Ven us .

5. Every 3 months, decalcify your machine.

Decalcifying

Water carries minerals and impurities that can clog the internal plumbing and effect the heating time, heating process, performance and overall taste of the coffee brewed from your machine. We recommend that every 3 months you decalcify your machine to remove this build up and keep your machine brewing smoothly. To decalcify your Saeco Venus, we recommend using the Saeco brand of decalcifier. You can purchase Saeco decalcifier at www.saeco-usa.com or call Saeco Customer Service at 800-933-7876. You may use coffeemaker cleaner, which may be available at your local grocery store. Please note that NO coffee is to be used during this process.

The steps are as follows:

1. Fill the water reservoir with 40 ounces of water, pour the descaling solution directly into the water reservoir.

2. Place the assembled thermal carafe into the brewing area. Be sure to push the carafe all the way into the unit to trigger the carafe control sensor.

3. Plug in the machine. Turn ON the “On/Off” Button. The blue light next to the “On/Off” Button will illuminate, and the solution will begin to brew into the thermal carafe.

4. When approximately half of the solution has run through, then turn the “On/Off” Button OFF. Allow the remaining solution to sit in the water tank reservoir to soak for 15 to 30 minutes. Turn ON the “On/Off Button and allow the remaining solution to run through the machine. The machine will automatically turn off when all of the solution has been brewed through the machine.

5. Remove the carafe from the coffeemaker, unscrew the lid and discard the solution. Allow the machine to cool for at least 15 minutes. Wash and rinse the thermal carafe.

6. Refill the water tank reservoir with 40oz of fresh water; replace the thermal carafe with lid turned until it reaches the locked position, then run water through for a full cycle.

7. Discard the water and allow the machine to cool for at least 15 minutes. Repeat step 6 to ensure that all solution is rinsed out of the brewing unit.

Troubleshooting

If you have concerns or difficulites with your Saeco Venus, here are some possible ideas for solutions. If you need further assistance, please contact Saeco Customer Service at 1-800-933-7876.

PROBLEM Machine does not work.

There are coffee grounds in the brewed coffee.

Coffee is not hot enough.

Carafe lid, carafe or machine has an odd odor.

Machine overflowed.

Control Pad/Timer doesn’t work; No lights work when I turn on the coffeemaker.

One of the parts is broken

SOLUTION Coffeemaker is not plugged in. Check outlet (power source); Fuse may be out. Coffee grind is too fine. Too much coffee in the filter basket. The carafe was not fully inserted. Removable Internal Filter Basket Holder needs to be cleaned. Need to have a standard paper basket filter in Internal Filter Basket Holder.

Thermal carafe needed to be preheated with hot water. Coffeemaker needs to be decalcified.

Coffee being used was not at room temperature Part of coffeemaker needs to be cleaned;

See “Decalcifying” for Instructions. Hot water could not pass through the opening at the bottom of the filter holder. Remove filter basket holder and thoroughly clean by hand. Look for loose coffee grounds that may be blocking flow. While pulling the thermal carafe away to take a cup of coffee, too much water stayed in the brewing chamber and spilt over the top; Insert carafe and continue brewing cycle. Too much water in reservoir. The material encasing the control pad is splashproof, not waterproof. If the control pad has water inside it, it may cause a temporary delay until it dries out. The buttons would not work and the lights on the clock go out. Unplug the machine and let dry several hours.

Contact Saeco Customer Service at 1-800-933-7876.

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