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Philips
XL490
XL495
User manual
Contents
1 Important safety instructions 3
2 Your phone 4
What is in the box 4
Overview of the phone 5
Overview of the base station 6
3 Get started 7
Connect the base station 7
Install the handset 8
Configure your phone
(country dependent) 8
Change the remote access PIN code (for
XL495) 9
Charge the handset 9
Check the battery level 9
What is standby mode? 10
Display icons 10
Check the signal strength 11
Switch the handset on or o 11
4 Calls 11
Make a call 11
Answer a call 12
End a call 13
Adjust the earpiece/speaker volume 13
Mute the microphone 13
Turn the speaker on or o 13
Make a second call 13
Answer a second call 13
Switch between two calls 14
Make a conference call with the external
callers 14
6 Text and numbers 16
Enter text and numbers 16
Switch between uppercase and lowercase 16
7 Phonebook 16
Direct keys 16
Direct access memories 17
View the phonebook 17
Search a record 17
Call from the phonebook 17
Access the phonebook during a call 17
Add a record 18
Edit a record 18
Delete a record 18
Delete all records 18
8 Call log 19
Call list type 19
View the call records 19
Save a call record to the phonebook 19
Return a call 20
Delete a call record 20
Delete all call records 20
9 Redial list 20
View the redial records 20
Save a redial record to the phonebook 20
Redial a call 20
Access the redial list during a call 21
Delete a redial record 21
Delete all redial records 21
English
5 Intercom and conference calls 14
Make a call to another handset 14
Make a conference call 15
1EN
10 Phone settings 21
Sound settings 21
Eco mode 23
ECO+ mode 23
Name the handset 24
Set the date and time 24
Set the display language 24
Auto answer 24
Set the handset LED indicator behavior 25
11 Alarm clock 25
Set the alarm 25
Turn o the alarm 25
12 Telephone answering machine 26
Turn the answering machine on or o 26
Family notes 26
Set the answering machine language 26
Set the answer mode 27
Announcements 27
Incoming messages 28
Remote access 29
13 Services 31
Call list type 31
Auto conference 31
Call barring 31
Call blocking 32
Network type 33
Auto prefix 33
Select the recall duration 34
Dial mode 34
Auto clock 34
Register additional handsets 35
Unregister the handsets 35
Restore default settings 35
15 Notice 36
Declaration of conformity 36
Use GAP standard compliance 36
Compliance with EMF 36
Disposal of your old product and battery 37
16 Frequently asked questions 38
17 Index 40
14 Technical data 36
2 EN
1 Important safety
instructions
Power requirements
• This product requires an electrical supply of
100-240 volts AC. In case of power failure,
the communication can be lost.
• The voltage on the network is classified
as TNV-3 (Telecommunication Network
Voltages), as defined in the standard EN
60950.
Warning
• The Electrical network is classified as hazardous.
The only way to power down the charger is
to unplug the power supply from the electrical
outlet. Ensure that the electrical outlet is always
easily accessible.
To avoid damage or malfunction
Caution
• Use only the power supply listed in the user
instructions.
• Use only the batteries listed in the user
instructions.
• Risk of explosion if battery is replaced by an
incorrect type.
• Dispose of used batteries according to the
instructions.
• Do not dispose of batteries in fire.
• Always use the cables provided with the product.
• Do not allow the charging contacts or the
battery to come into contact with metal objects.
• Do not let small metal objects come into contact
with the product. This can deteriorate audio
quality and damage the product.
• Metallic objects may be retained if placed near or
on the handset receiver.
• Do not use the product in places where there
are explosive hazards.
• Do not open the handset, base station or charger
as you could be exposed to high voltages.
• For pluggable equipment, the socket-outlet shall
be installed near the equipment and shall be
easily accessible.
• Handsfree activation could suddenly increase the
volume in the earpiece to a very high level: make
sure the handset is not too close to your ear.
• This equipment is not designed to make
emergency calls when the power fails. An
alternative has to be made available to allow
emergency calls.
• Do not allow the product to come into contact
with liquids.
• Do not use any cleaning agents containing
alcohol, ammonia, benzene, or abrasives as these
may harm the set.
• Do not expose the phone to excessive heat
caused by heating equipment or direct sunlight.
• Do not drop your phone or allow objects to fall
on your phone.
• Active mobile phones in the vicinity may cause
interference.
About operating and storage temperatures
• Operate in a place where temperature is
always between 0°C to +40°C (up to 90%
relative humidity).
• Store in a place where temperature is
always between -20°C and +45°C (up to
95% relative humidity).
• Battery life may be shorter in low
temperature conditions.
English
3EN
2 Your phone
Congratulations on your purchase and welcome
to Philips!
To fully benefit from the support that Philips
offers, register your product at www.philips.com/
welcome.
What is in the box
Handset**
Base station (XL490)
Charger**
Power adapter**
Line cord*
Guarantee
Base station (XL495)
4 EN
User manual
Quick start guide
Note
• * In some countries, you have to connect the line
adapter to the line cord, then plug the line cord
to the telephone socket.
Tip
• ** In multi-handset packs, there are additional
handsets and chargers and power adapters.
Overview of the phone
Earpiece
• Scroll up on the menu.
• Increase the earpiece/speaker volume.
• Access the phonebook in standby
mode.
• Delete text or digits.
• Cancel operation.
• Access the redial list in standby mode.
• Change the sound profile during a call.
• End the call.
• Exit the menu/operation.
• Press and hold to switch the handset
on or off.
m1/m2/m3
Store the emergency phone numbers or
numbers you call frequently.
• Press to enter a space during text
editing.
• Press and hold to lock/unlock the
keypad in standby mode.
English
• Press and hold to enter a pause when
making a call.
• Switch to upper/lower case during
editing.
• Mute or unmute the microphone.
• Access to the answer machine menu in
standby mode (for XL495 only).
• Listen to new messages from the
answering machine (for XL495 only).
5EN
Microphone
Activate/deactivate audio boost in earpiece
or handsfree mode.
• Turn the speaker phone on/off.
• Make and receive calls through the
speaker.
• Press and hold to make an intercom
call (for multi-handset version only).
• Change the dial mode (from pulse
mode to temporary tone mode).
• Scroll down on the menu.
• Decrease the earpiece/speaker volume.
• Access the call log in standby mode.
• Make and receive calls.
• Recall key (This function is network
dependent.)
Overview of the base station
XL490
• Press to find handsets.
• Press and hold to enter the registration
mode.
XL495
• Access the main menu in standby
mode.
• Confirm selection.
• Enter the options menu.
• Select the function displayed on the
handset screen directly above the key.
LED indicator
View events or charging status.
Loudspeaker
Battery door
6 EN
• Press to find handsets.
• Press and hold to enter the registration
mode.
Speaker
Turn the answering machine on or off.
• Delete the current playback message.
• Press and hold to delete all old
messages.
Decrease/increase the speaker volume.
Skip backward/forward during playback.
• Play messages.
• Stop messages playback.
Note
• If you subscribe to the digital subscriber line
(DSL) high speed internet service through your
telephone line, ensure you install a DSL filter
between the telephone line cord and the power
socket. The filter prevents noise and caller ID
problems caused by the DSL interference. For
more information on the DSL filters, contact
your DSL service provider.
• The type plate is located on the bottom of the
base station.
English
3 Get started
Caution
• Make sure that you have read the safety
instructions in the important safety instructions
section before you connect and install your
handset
Connect the base station
Warning
• Risk of product damage! Ensure that the power
supply voltage corresponds to the voltage
printed on the back or the underside of the
phone.
• Use only the supplied power adapter to charge
the batteries.
1
Connect each end of the power adapter to:
• the DC input jack at the bottom of the
base station;
• the power socket on the wall.
2
Connect each end of the line cord to:
• the telephone socket at the bottom of
the base station;
• the telephone socket on the wall.
7EN
3
Connect each end of the power adapter to
(for multi handset version only):
• the DC input jack at the bottom of the
extra handset charger.
• the power socket on the wall.
Note
• Charge the batteries for 8 hours before first use.
• If the handset becomes warm when the batteries
are charging, it is normal.
Warning
• Check the battery polarity when inserting in the
battery compartment. Incorrect polarity may
damage the product.
Configure your phone (country dependent)
1
When using your phone for the first time,
you see a welcome message.
2
Press [OK].
Install the handset
The batteries are pre-installed in the handset.
Pull the battery tape off from the battery door
before charging.
Caution
• Risk of explosion! Keep batteries away from
heat, sunshine or fire. Never discard batteries in
fire.
• Use only the supplied batteries.
• Risk of decreased battery life! Never mix
different brands or types of batteries.
8 EN
Set the country/language
Select your country/language, then press [OK] to
confirm.
The country/language setting is saved.
Note
• The country/language setting option is country
dependent. If no welcome message is displayed,
it means the country/language setting is preset
for your country. Then you can set the date and
time.
To re-set the language, see the following steps.
1
Select [Menu] > [Phone setup] >
[Language], then press [OK] to confirm.
2
Select a language, then press [OK] to
confirm.
The setting is saved.
Set the date and time
1
Select [Menu] > [Phone setup] > [Date &
time], then press [OK] to confirm.
2
Press the numeric buttons to enter the date,
then press [OK] to confirm.
The time setting menu is displayed on
the handset.
3
Press the numeric buttons to enter the
time.
• If the time is in 12-hour format, press
to select [am] or [pm]
(Country dependent).
4
Press [OK] to confirm.
Change the remote access PIN code (for XL495)
Note
• This feature is available only for models with
answering machine.
• The default answering machine remote access
PIN code is 0000 and it is important to change it
to ensure the security.
Charge the handset
Place the handset on the base station to charge
the handset. When the handset is placed
correctly on the base station, you
The handset starts charging.
Note
• Charge the batteries for 8 hours before first use.
• If the handset becomes warm when the batteries
are being charged, it is normal.
You can activate or deactivate the docking tone
(see Set the docking tone on page 23).
Your phone is now ready to use.
Check the battery level
English
1
Select [Menu] > [Answ. Machine] >
[Remote access] > [Change PIN], then
press [OK] to confirm.
2
Enter the old PIN, then press [OK] to
confirm.
3
Enter the new PIN code, then press [OK]
to confirm.
4
Enter the new PIN code again, then press
[Save] to confirm.
The setting is saved.
The battery icon displays the current battery
level.
9EN
When the handset is off the base
station, the bars indicate the battery
level (full, medium and low).
When the handset is on the base
station/charger, the bars flash until
charging is complete.
The empty battery icon flashes. The
battery is low and needs recharging.
The handset turns off if the batteries are empty.
If you are on the phone, you hear warning tones
when the batteries are almost empty. The call
gets disconnected after the warning.
What is standby mode?
Your phone is in standby mode when it is idle.
The handset name, date and time, and handset
number are displayed on the standby screen.
Display icons
In standby mode, the icons shown on the main
screen tell you what features are available on
your handset.
Icon Descriptions
When the handset is off the base
station/charger, the bars indicate
the battery level (from full to low).
When the handset is on the base
station/charger, the bars keep
scrolling until charging is complete.
The empty battery icon flashes and
you hear an alert tone.
The battery is low and needs
recharging.
It shows the connection status
between the handset and base
station. The more bars are shown,
the better the signal strength is.
It remains steadily on when
browsing incoming calls in the call
log.
It remains steadily on when
browsing outgoing calls in the redial
list.
It flashes when there is a new
missed call or when browsing
unread missed calls in call log. It
remains steadily on when browsing
the read missed calls in call log.
It remains steadily on when
browsing blocked calls in call log.
It flashes when receiving incoming
call.
It remains steadily on when you are
in a call.
The speaker is on.
The ringer is off.
The silent mode is set and within
active period
(the phone does not ring).
Answering machine (XL495 only):
it flashes when there is a new
message or when the memory
is full. It is displayed when the
telephone answering machine is
turned on.
It flashes when there is a new voice
message.
It remains steadily on when the
voice messages are already viewed
in the call log.
The icon is not shown when there
is no voice message.
10 EN
The silent mode is set, but is
outside of active period.
The alarm is activated.
It is displayed when you adjust the
volume.
The Eco mode is activated.
The ECO+ mode is activated.
Check the signal strength
The number of bars indicates the
connection status between the
handset and base station. The
more bars are shown, the better
the connection is.
• Make sure the handset is connected to the
base station before you make or receive
calls and carry out the phone functions and
features.
• If you hear warning tones when you are
on the phone, the handset is almost out
of battery or the handset is out of range.
Charge the battery or move the handset
nearer to the base station.
4 Calls
English
Note
• When the power fails, the phone cannot access
emergency services.
Tip
• Check the signal strength before you make a call
or when you are in a call (see Check the signal
strength on page 11).
Make a call
You can make a call in these ways:
• Normal call.
• Predial call.
• Call through the direct keys
You can also make a call from the redial list (see
Redial a call on page 20), phonebook list (see Call
from the phonebook on page 17) and call log (see
Return a call on page 20).
Normal call
Note
• When ECO+ is on, the signal strength is not
displayed.
Switch the handset on or off
Press and hold to switch the handset on or
off.
1
Press or .
2
Dial the phone number.
The number is dialed out.
The duration of your current call is
displayed.
11EN
Predial call
1
Dial the phone number
• To erase a digit, press [Clear]
• To enter a pause, press and hold
2
Press or to dial out the call.
Call through the direct key
You can make a quick call from the record presaved in the direct key in the following ways:
• Press m1, m2 or m3 in standby mode, then
press or to dial out the number.
• Press or to get the dial tone first.
Then press m1, m2 or m3 to display the
record content. Then press [OK] to dial out
the number.
Tip
• For information of how to set the direct keys,
see the chapter Phonebook, section Direct keys.
Note
• The talk time of your current call is displayed on
the call timer.
• If you hear warning tones, the phone is almost
out of battery or out of range. Charge the
battery or move the phone close to the base
station.
Answer a call
When the phone rings, you can select from the
following options:
• press or to answer the call.
• pick up the phone from the base station (or
from the charger) to answer the call when
you have activated the auto answer feature
(see Auto answer on page 24).
Warning
• When the handset rings or when the handsfree
is activated, keep the handset away from your
ear to avoid ear damage.
Note
• The caller ID service is available if you have
registered to the caller ID service with your
service provider
Tip
• When there is a missed call, a notification
message is displayed.
• Select [Silent] to turn off the ringer of the
current incoming call.
12 EN
End a call
Turn the speaker on or off
You can end a call In these ways:
• Press ;
• Place the handset to the base station or
charging cradle.
Adjust the earpiece/speaker volume
Press / to adjust the volume
during a call.
The earpiece/speaker volume is
adjusted and the phone is back to the
call screen.
Mute the microphone
1
Press during a call.
[Mute on] is displayed on the handset.
The caller cannot hear you, but you can
still hear his voice.
2
Press again to unmute the microphone.
You can now communicate with the
caller.
Press .
Make a second call
Note
• This service is network dependent.
1
Press during a call.
The first call is put on hold.
2
Dial the second number.
The number displayed on the screen is
dialed out.
Answer a second call
Note
• This service is network dependent.
When there is a periodical beep to notify you of
an incoming call, you can answer the call in these
ways:
1
Press and to answer the call.
The first call is put on hold, and you are
now connected to the second call.
2
Press and to end the current call and
answer the first call.
English
13EN
Switch between two calls
5 Intercom and
Note
• This service is network dependent.
You can switch your calls in these ways:
• Press and ; or
• Press [Option] and select [Switch calls],
then press [OK] again to confirm.
The current call is put on hold, and you
are now connected to the other call.
Make a conference call with the external callers
Note
• This service is network dependent Check with
the service provider for additional charges.
When you are connected to two calls, you can
make a conference call in these ways:
• Press then ; or
• Press [Option], select [Conference] and
then press [OK] again to confirm.
The two calls are combined and a
conference call is established.
conference calls
Note
• This feature is available for multi- handset
versions only.
An intercom call is a call to another handset that
shares the same base station. A conference call
involves a conversation between you, another
handset user and the outside callers.
Make a call to another handset
Note
• If the base station only has 2 registered handsets,
press and hold to make a call to another
handset.
1
Press and hold
For multi-handset versions, the
handsets available for intercom are
displayed, then go to step 2.
For two-handset versions, the other
handset rings, then go to step 3.
2
Select a handset, then press [OK] to
confirm.
The selected handset rings.
3
Press on the selected handset.
The intercom is established.
4
Press to end the intercom call.
.
14 EN
While you are on the phone
You can go from one handset to another during
a call:
1
Press and hold .
The current caller is put on hold.
For multi-handset versions, the
handsets available for intercom are
displayed, then go to step 2.
2
Select a handset, then press [OK] to
confirm.
Wait for the other side to answer your
call.
2
Select a handset, then press [OK] to
confirm.
The selected handset rings.
3
Press on the selected handset.
The intercom is established.
4
Press [Conf].
You are now in a 3-way conference
call with an external call and a selected
handset.
5
Press to end the conference call and
transfer the existing call to the selected
handset.
English
Switch between calls
Press and hold to switch between the outside
call and the intercom call.
Make a conference call
A 3-way conference call is between you, another
handset user and the outside callers. It requires
two handsets to share the same base station.
During an external call
1
Press and hold to initiate an internal call.
The external caller is put on hold.
For multi-handset versions, the
handsets available for intercom are
displayed, then go to step 2.
For two-handset versions, the other
handset rings, then go to step 3.
Note
• Press to join an ongoing conference with
another handset if [Services] > [Conference] is
set to [Auto].
During the conference call
1
Press [Int.] to put the external call on hold
and go back to the internal call.
The external call is put on hold.
2
Press [Conf] to establish the conference call
again.
Note
• If a handset hangs up during the conference call,
the other handset remains connected to the
external call.
15EN
6 Text and
7 Phonebook
numbers
You can enter text and numbers for handset
name, phonebook records, and other menu
items.
Enter text and numbers
1
Press once or several times on the
alphanumeric key to enter the selected
character
2
Press [Clear] to delete a character Press
and hold [Clear] to delete all characters.
Press and to move the cursor
left and right.
3
Press to add a space.
Note
• For information on key mapping of characters
and numbers, see the chapter Appendix in the
user manual online.
Switch between uppercase and lowercase
By default, the first letter of each word in a
sentence is uppercase and the rest is lowercase.
Press and hold to switch between the
uppercase and lowercase letters.
This phone has a phonebook that stones up to
50 records. Each record can have a name up to
16 characters long. Each record can store up to 2
numbers, with each number up to 24 digits long.
Direct keys
The phone also features 3 direct keys to store
the emergency phone numbers or numbers you
call frequently.
Set the direct keys
1
Enter the number.
2
Press and hold m1, m2 or m3.
3
Enter/edit the name, then press [OK] to
confirm.
4
Enter/edit the number, then press [Save] to
confirm.
The direct key is set.
Note
• If there is already a record saved in the direct
key, you need to confirm whether you want to
replace the old record with the new one.
• The phonebook records and the direct key
records are saved in the base station. For
multiple handset versions, the same phonebook
records and direct key records are shared
among different handsets.
16 EN
Direct access memories
You have up to 2 direct access memories (Keys
1 and 2). Depending on your country, keys 1
and 2 are preset to the voice mail number and
information service number of your service
provider respectively. When you press and hold
on the key in standby mode, the saved phone
number is dialed automatically.
Note
• The availability of direct access memory is
country dependent.
View the phonebook
Scroll the contact list
1
Press or select [Menu] >
[Phonebook] > [View] > [OK] to access
the phonebook list.
2
Press and to scroll through
the phonebook list.
Enter the first character of a contact
1
Press or select [Menu] >
[Phonebook] > [View] > [OK] to access
the phonebook list.
2
Press the alphanumerical key that matches
the character.
The first record that starts with this
character is displayed.
English
Note
• You can view the phonebook on one handset
only each time.
1
Press or select [Menu] >
[Phonebook] > [View] > [OK] to access
the phonebook list.
2
Select a contact and view the available
information.
Search a record
You can search the phonebook records in these
ways:
• Scroll the contacts list.
• Enter the first character of the contact
name.
Call from the phonebook
1
Press or select [Menu] >
[Phonebook] > [View] > [OK] to access
the phonebook list.
2
Select a contact in the phonebook list.
3
Press [View].
4
Select a type of number (mobile/home/
office), press to make the call.
Access the phonebook during a call
1
Press [Option] and select [Phonebook].
2
Press [OK] to confirm.
3
Select a contact, then press [OK] to
confirm.
The number is displayed.
17EN
Add a record
Note
• If your phonebook memory is full, a notification
message is displayed on the handset. Delete
some records to add new ones.
• When you change the number of a record, the
new number will overwrite the old number.
1
Select [Menu] > [Phonebook] > [Add
new], then press [OK] to confirm.
2
Enter the name, then press [OK] to
confirm.
3
Enter the mobile number, home number
and office number (choose either two of
them), then press [Save] to confirm.
Your new record is saved.
Tip
• Press and hold to insert a pause.
• Press once or several times on the alphanumeric
key to enter the selected character
• Press [Clear] to delete the character. Press
/ to move the cursor left and right.
Edit a record
1
Select [Menu] > [Phonebook] > [Edit],
then press [OK] to confirm.
2
Select a contact, then press [OK] to
confirm.
3
Edit the name, then press [OK] to confirm.
4
Select the mobile/home/office number, then
press [OK] to confirm.
5
Edit the number, then press [Save] to
confirm.
Delete a record
1
Select [Menu] > [Phonebook] > [Delete],
then press [OK] to confirm.
2
Select a contact, then press [OK] to
confirm.
A confirmation request is displayed on
the handset.
3
Press [OK] to confirm.
The record is deleted.
Note
• You can save 2 numbers at maximum per each
phonebook entry.
18 EN
Delete all records
1
Select [Menu] > [Phonebook] > [Delete
all], press [OK] to confirm.
A confirmation request is displayed on
the handset.
2
Press [OK] to confirm.
All records (except the 2 direct access
memory records) are deleted.
8 Call log
The call log stores the incoming call history of all
missed, received or blocked calls. The incoming
call history includes the name and number of the
caller, call time and date. This feature is available
if you have registered to the caller ID service
with your service provider
Your phone can store up to 50 incoming call
records. The call log icon on the handset flashes
to remind you of any unanswered calls. If the
caller allows the display of his identity, you can
view his name or number. The call records are
displayed in chronological order with the most
recent received call at the top of the list.
Note
• Make sure that the number in the call list is valid
before you can call back directly from the call list.
The icons shown on the screen tell you whether
they are missed/received/blocked calls.
Icons Description
It remains steadily on when
browsing answered incoming calls
in the call log.
It flashes when there is a new
missed call or when browsing
unread missed calls in call log.
It remains steady on when browsing
the read missed calls in call log.
It remains steadily on when
browsing blocked calls in call log.
Call list type
You can set if you can see all incoming calls or
only missed calls from the call log.
Note
• This is a country dependent feature.
Select the call list type
1
Select [Menu] > [Services] > [Call list
type], then press [OK] to confirm.
2
Select an option, then press [OK] to
confirm.
The setting is saved.
View the call records
1
Press .
The incoming call log is displayed.
2
Select a record, then press [Option].
3
Select [View] > [OK] for more available
information.
Save a call record to the phonebook
1
Press .
The incoming call log is displayed.
2
Select a record, then press [Option].
3
Select [Save number], then press [OK] to
confirm.
4
Enter and edit the name, then press [OK]
to confirm.
English
19EN
5
Select a type of number (mobile/home/
office), then press [OK] to confirm.
6
Edit the number, then press [Save] to
confirm.
The record is saved.
Return a call
1
Press .
2
Select a record on the list.
3
Press to make the call.
9 Redial list
The redial list stores the call history of dialed
calls. It includes the names and/or numbers you
have called. This phone can store up to 20 redial
records.
View the redial records
Select [Redial].
Delete a call record
1
Press .
The incoming call log is displayed.
2
Select a record, then press [Option].
3
Select [Delete], then press [OK] to confirm.
A confirmation request is displayed on
the handset.
4
Press [OK] to confirm.
The record is deleted.
Delete all call records
1
Press .
The incoming call log is displayed.
2
Press [Option] to enter the options menu.
3
Select [Delete all], then press [OK] to
confirm.
A confirmation request is displayed on
the handset.
4
Press [OK] to confirm.
All records are deleted.
Save a redial record to the phonebook
1
Press [Redial] to enter the list of dialed calls.
2
Select a record, press [OK], then press
[Option].
3
Select [Save number], then press [OK] to
confirm.
4
Enter and edit the name, then press [OK]
to confirm.
5
Select a type of number (mobile/home/
office), then press [OK] to confirm.
6
Edit the number, then press[Save] to
confirm.
The record is saved.
Redial a call
1
Press [Redial].
2
Select the record you want to call.
Press .
The number is dialed out.
20 EN
Access the redial list during a call
1
Press [Option] and select [Redial].
2
Press [OK] to confirm.
10 Phone settings
English
You can customize the settings to make it your
own phone.
Delete a redial record
1
Press [Redial] to enter the list of dialed calls.
2
Select a record, then press [Option].
3
Select [Delete], then press [OK] to confirm.
A confirmation request is displayed on
the handset.
4
Press [OK] to confirm.
The record is deleted.
Delete all redial records
1
Press [Redial] to enter the list of dialed calls.
2
Select [Option] > [Delete all], then press
[OK] to confirm.
A confirmation request is displayed on
the handset.
3
Press [OK] to confirm.
All records are deleted.
Sound settings
Audio boost
Caution
• Audio boost should only be used by people with
hearing impairment.
Note
• For hearing safety, audio boost will be
deactivated at the end of each call.
This feature can amplify the sound volume
in earpiece or handsfree mode. Press to
activate/deactivate audio boost during a call.
When audio boost is activated, the LED indicator
on the handset will stay steadily on. [Audio boost
on] will be displayed.
Set the hearing aid compatibility
Your phone is hearing aid compatible (according
to the standard ETS300381). This enables the
phone to couple with the hearing aid device to
amplify the sound and reduce noise interference.
Select [Menu] > [Phone setup] > [Sounds] >
[My sound] > [Earpiece] > [HAC], then press
[OK] to confirm.
The setting is saved.
21EN
Set the sound profile
You can set the sound in the earpiece or
loudspeaker among 3 different profiles.
1
Select [Menu] > [Phone setup] > [Sounds]
> [MySound], then press [OK] to confirm.
2
Select [Earpiece]/[Loudspeaker].
3
Select a profiles, then press [OK] to
confirm.
The setting is saved.
Access the sound profile during a call Press
[Sound] for once or several times to change the
sound profile during a call.
Set the handset’s ringtone volume
You can select among 5 ringtone volume levels
or [Off].
1
Select [Menu] > [Phone setup] > [Sounds]
> [Ring volume], then press [OK] to
confirm.
2
Select a volume level, then press [OK] to
confirm.
The setting is saved.
Set the handset’s ringtone
You can select from 10 ringtones.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Ring tones], then press [OK] to confirm.
2
Select a ringtone, then press [OK] to
confirm.
The setting is saved.
Set the visual ring
When the visual ring is activated, the display
backlight will flash when there is an incoming call.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Visual ring], then press [OK] to confirm.
2
Select [Flashing on]/[Flashing off], then
press [OK] to confirm.
The setting is saved.
Silent mode
You can set your phone to silent mode and
enable the silent mode for a specified duration.
When the silent mode is turned on, your phone
does not ring or send any alerts or sound.
Note
• When you press to find your handset,
or when you activate the alarm, your phone
still sends alert even when the silent mode is
activated.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Silent mode], then press [OK] to
confirm.
2
Select [On/off] > [On]/[Off], then press
[OK] to confirm.
The setting is saved.
3
Select [Start & end], then press [OK] to
confirm.
4
Set the time, then press [OK] to confirm.
The setting is saved.
is displayed.
22 EN
Set the key tone
Key tone is the sound made when you press a
key on the handset.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Key tone], then press [OK] to confirm.
2
Select [On]/[Off], then press [OK] to
confirm.
The setting is saved.
Set the docking tone
Docking tone is the sound made when you place
the handset on the base station or charger.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Docking tone], then press [OK] to
confirm.
2
Select [On]/[Off], then press [OK] to
confirm.
The setting is saved.
Set the battery tone
Battery tone is the sound made when the battery
is low and needs recharging.
1
Select [Menu] > [Phone setup] > [Sounds]
> [Battery tone], then press [OK] to
confirm.
2
Select [On]/[Off], then press [OK] to
confirm.
The setting is saved.
Eco mode
The ECO mode reduces the transmission power
of the handset and base station when you are on
a call or when the phone is in standby mode.
1
Select [Menu] > [Phone setup] > [Eco
mode], then press [OK] to confirm.
2
Select [On]/[Off], and press [OK] to
confirm.
The setting is saved.
ECO is displayed in standby mode.
Note
• When ECO mode is set to [On], the connection
range between the handset and the base station
can be reduced.
ECO+ mode
When the ECO+ mode is activated, it eliminates
the radiation of the handset and base station in
standby mode.
1
Select [Menu] > [Phone setup] > Eco+
mode, then press [OK] to confirm.
2
Select [On]/[Off], and press [OK] to
confirm.
The setting is saved.
ECO+ is displayed in standby mode
after a while.
English
23EN
Note
• Make sure that all the handsets registered to the
base station are XL490/XL495 in order to have
the ECO+ feature functioning properly.
• When ECO+ is activated, the standby time is
reduced. This is because ECO+ mode the base
station is not transmitting any signal in standby
mode; therefore the handset needs to listen
more frequently for signals from the base station
to detect incoming calls or other requests
from the base station. The time it takes for the
handset to access features like call setup, call log,
paging, and Phonebook browsing is also delayed.
The handset will not alert you to link loss in case
of power loss or moving out of range.
The following table shows you the current status
of the handset screen with different ECO mode
and ECO+ mode settings.
ECO
mode
[Off] [Off] and are off.
[Off] [On] is displayed only after
[On] [Off] is displayed.
[On] [On] is displayed and changed
ECO+
mode
Handset icon display
the ECO+ mode is activated
during standby mode.
to when the ECO+ mode
is activated in standby mode.
Name the handset
The name of the handset can be up to 14
characters. It is displayed on the handset screen
in standby mode.
1
Select [Menu] > [Phone setup] > [Phone
name], then press [OK] to confirm.
2
Enter or edit the name. To erase a
character, select [Clear].
3
Press [OK] to confirm.
The setting is saved.
Set the date and time
For information, see Set the date and time (see
Set the date and time on page 9).
Set the display language
Note
• This feature only applies to models with multiple-
language support.
• Languages available vary from country to
country.
1
Select [Menu] > [Phone setup] >
[Language], then press [OK] to confirm.
2
Select a language, then press [OK] to
confirm.
The setting is saved.
Auto answer
When you activate the auto answer feature, you
can connect to the incoming call automatically
once you pick up the handset. When you
deactivate this feature, you have to press or
to answer the incoming call.
1
Select [Menu] > [Phone setup] > [Auto
answer], then select [OK] to confirm.
2
Select [On]/[Off], and select [OK] to
confirm.
The setting is saved.
24 EN
Set the handset LED indicator behavior
You can set the LED indicator behavior on your
handset for different events or charging status.
Select [Menu] > [Phone setup] > [LED status]
> [Events status]/[Charge status], then press
[OK] to confirm.
The setting is saved.
The table below shows you the current status
with different LED indicator behavior on the
handset.
LED indicator Events status
On Audio boost is on.
Off In a call or standby mode.
Flashing • There is a new message.
• There is a new voicemail.
• There is a missed call.
• The phone is muted.
LED indicator Charging status
On • The handset is on the
base or charging cradle in
standby mode.
• Audio boost is on during a
call.
Off The handset is off the base or
charging cradle.
Flashing The phone is muted.
11 Alarm clock
Your phone has a built-in alarm clock. Check the
information below to set your alarm clock.
Set the alarm
1
Select [Menu] > [Alarm], then press [OK]
to confirm.
2
Select [On once] or [On daily], then press
[OK] to confirm.
3
Enter an alarm time, then press [OK] to
confirm.
The alarm is set arid is displayed on
the screen.
Tip
• Press / to switch between [am]/
[pm] (Country dependent).
Turn off the alarm
When the alarm rings
Press any key to turn off the alarm.
Before the alarm rings
Select [Menu] > [Alarm] > [Off], then press
[OK] to confirm.
The setting is saved.
English
25EN
12 Telephone
answering
machine
Note
• [Answer only] means calls are only answered,
messages are not recorded.
• [Record also] means calls are answered and
messages are recorded.
Note
• Available only for XL495.
Your phone includes a telephone answering
machine that records unanswered calls when
it is on. You can access the answering machine
remotely and change the settings through the
answering machine menu on the handset.
The button on the base station lights up
when the answering machine is on.
Turn the answering machine on or off
You can turn the answering machine on or off
through the base station or the handset.
Through the handset
1
Select [Menu] > [Answ. Machine] > [On/
off] > [On]/[Off], then press [OK] to
confirm.
2
When the answering machine is on, select
[Answer only]/[Record also], then press
[OK] to confirm.
The setting is saved.
Through the base
Press to turn the answering machine on or
off in standby mode.
Note
• When the answering machine Is switched on, It
answers Incoming calls after a certain number of
rings based on the ring delay setting.
Family notes
You can leave your family an audio note in the
answering machine.
1
Select [Menu] > [Answ. Machine] > [Family
note], then press [OK] to confirm.
2
Start recording close to the microphone
after the beep.
3
Press [OK] to stop recording.
4
Press [OK] to listen to the audio note.
5
Press [OK] to save the family note or
[Delete] to remove it.
Set the answering machine language
26 EN
Note
• This feature only applies to models with multiple-
language support.
The answering machine language is the language
for the announcements.
1
Select [Menu] > [Answ. Machine] > [Voice
language], then press [OK] to confirm.
2
Select a language, then press [OK] to
confirm.
The setting is saved.
Set the answer mode
You can set the answering machine and select if
the callers can leave messages. Select [Record
also] if you allow the callers to leave messages.
Select [Answer only] if you forbid the callers to
leave messages.
1
Select [Menu] > [Answ. Machine] > [Voice
answer], then press [OK] to confirm.
2
Select an answer mode, then press [OK] to
confirm.
The setting is saved.
Note
• If the memory is full, the answering machine
switches to [Answer only] mode automatically.
Record an announcement
The maximum length of the announcement you
can record is 3 minutes. The newly recorded
announcement automatically replaces the old
one.
1
Select [Menu] > [Answ. Machine] >
[Announcement], then press [OK] to
confirm.
2
Select [Answer only] or [Record also],
then press [OK] to confirm.
3
Select [Record], then press [OK] to
confirm.
4
Start recording close to the microphone
after the beep.
5
Press [OK] to stop recording or the
recording stops after 3 minutes.
You can listen to the newly recorded
announcement on the handset.
Note
• Make sure that you speak close to the
microphone when you record an announcement.
Listen to the announcement
English
Announcements
The announcement is the message your caller
hears when the answering machine picks up the
call. The answering machine has 2 pre-recorded
announcements: [Record also] and [Answer
only].
1
Select [Menu] > [Answ. Machine] >
[Announcement], then press [OK] to
confirm.
2
Select [Answer only] or [Record also],
then press [OK] to confirm.
3
Select [Play], then press [OK] to confirm.
You can listen to the current
announcement.
Note
• You can no longer listen to the announcement
when you pick up an incoming call.
27EN
Restore the default announcement
1
Select [Menu] > [Answ. Machine] >
[Announcement], then press [OK] to
confirm.
2
Select [Record also] or [Answer only],
then press [OK] to confirm.
3
Select [Use default], then press [OK] to
confirm.
The default announcement is restored.
Incoming messages
Each message can be up to 3 minutes long. When
you receive new messages, the new message
indicator flashes on the answering machine and
the handset.
Note
• If you pick up the phone when the caller leaves a
message, the recording stops and you can talk to
the caller directly.
• If the memory is full, the answering machine
switches to [Answer only] automatically. Delete
old messages to receive new ones.
Listen to the incoming messages
You can listen to the incoming messages in the
sequence they are recorded.
From the base
• To start/stop listening, press .
• To adjust the volume, press .
• To play the previous message/replay the
current message, press .
• To play the next message, press .
• To delete the current message, press .
Note
• No deleted messages can be recovered.
From the handset
You can listen to the incoming messages in the
sequence they are recorded.
• If there are new messages, press to
listen. If there is no new message, press ,
then [OK] to listen to old messages.
• Select [Menu] > [Answ. Machine] > [Play],
then press [OK] to confirm.
New messages start playing. Old
messages start playing if there is no
new message.
• Press [Back] to stop listening.
• Press [OK] to enter the options menu.
• Press to increase/decrease
the volume.
Delete an incoming message
From the base
Press when you listen to the message.
The curent message is deleted.
From the handset
1
When you listen to the message, press
[Option] to enter the options menu.
2
Select [Delete], then press [OK] to confirm.
The curent message is deleted.
Delete all old incoming messages
Press and hold on the base station in standby
mode.
All old messages are permanently deleted.
From the handset
1
Select [Menu] > [Answ. Machine] >
[Delete all], then press [OK] to confirm.
28 EN
A confirmation request is displayed on
the handset.
2
Press [OK] to confirm.
All old messages are permanently
deleted.
Note
• You can only delete the read messages. No
deleted messages can be recovered.
Tip
• When you access the answering machine
remotely, you are recommended to set the
ring delay to [Toll saver] mode. This is a cost
effective way to manage your messages. When
there are new messages, the answering machine
picks up the call after 3 rings; When there is no
messages, it picks up the call after 5 rings.
Remote access
English
Call screening
You can hear the caller while he is leaving a
message. Press to answer the call.
From the base
Press to adjust the speaker volume
during call screening.
Note
• If you turn the speaker to the lowest volume
level, the call screening function is off.
Set the ring delay
You can set the number of times the phone rings
before the answering machine picks up the call.
1
Select [Menu] > [Answ. Machine] > [Ring
delay], then press [OK] to confirm.
2
Select a new setting, then press[OK] to
confirm.
The setting is saved.
Note
• Make sure that the answering machine is
switched on before this feature can be applied.
You can operate your answering machine when
you are away from home. Simply make a call to
your phone with a touch tone phone and enter
your 4-digit PIN code.
Note
• The remote access PIN code is the same as your
system PIN. The preset PIN is 0000.
Activate/deactivate the remote access
You can allow or block remote access to the
answering machine.
1
Select [Menu] > [Answ. Machine] >
[Remote access], then press [OK] to
confirm.
2
Select [Activate]/[Deactivate], then press
[OK] to confirm.
The setting is saved.
29EN
Change the PIN code
1
Select [Menu] > [Answ. Machine] >
[Remote access] > [Change PIN], then
press [OK] to confirm.
2
Enter the old PIN, then press[OK] to
confirm.
3
Enter the new PIN code, then press [OK]
to confirm.
4
Enter the new PIN code again, then press
[Save] to confirm.
The setting is saved.
Access the answering machine
remotely
1
Make a call to your home number with a
touch tone phone.
2
Enter # when you hear the announcement.
3
Enter your PIN code.
You now have access to your
answering machine, and you can now
listen to the new messages.
Note
• You have 2 chances to enter the correct PIN
code before your phone hangs up.
4
Press a key to carry out a function. See the
Remote access commands table below for a
list of available functions.
Note
• When there is no message, the phone hangs up
automatically if no key is pressed for 8 seconds.
Remote access commands
Key Function
1 Listen to the previous message.
2 Listen to messages.
3 Skip to the next message.
6 Delete the current message.
7 Switch the answering machine on
(not available when you listen to the
messages).
8 Stop listening to the message.
9 Switch the answering machine off.
(not available when you listen to the
messages).
Behavior of the LED indicator on the
base station
The table below shows you the current status
with different LED indicator behavior on the
base station.
LED
indicator
Steady on • There is no new message and
Flashing • There is a new message and the
Flashing
(Fast)
Message status
the memory is not full.
• The handset is switched on.
• Enter the paging mode.
memory is not full.
• There is an incoming call.
• Recording an incoming
message/announcement.
• Message playback.
• Remote access/listen to
messages from the handset.
• There is no new message and
the memory is full.
• Enter the registration mode.
30 EN
13 Services
The phone supports a number of features that
help you handle and manage the calls.
Call list type
Activate/Deactivate auto conference
1
Select [Menu] > [Services] > [Conference],
then press [OK] to confirm.
2
Select [Auto]/[Off], then press [OK] to
confirm.
The setting is saved.
English
You can set if you can see all incoming calls or
only missed calls from the call log.
Note
• This is a country dependent feature.
Select the call list type
1
Select [Menu] > [Services] > [Call list
type], then press [OK] to confirm.
2
Select an option, then press [OK] to
confirm.
The setting is saved.
Auto conference
To join an external call with another handset,
press .
Note
• This feature is available only for multi-handset
versions.
Call barring
You can block outgoing calls to numbers, such as
overseas calls or undesirable hotlines by barring
calls that start with certain digits. You can create
4 sets of numbers with 4 digits at maximum for
each set of numbers. When you make a call that
starts with one of these 4 sets of numbers, the
outgoing call is then barred.
Select the barring mode
1
Select [Menu] > [Services] > [Call barring],
then press [OK] to confirm.
2
Enter the call barring PIN/passcode. The
default PIN/passcode is 0000. Then press
[OK] to confirm.
3
Select [Barring mode], then press [OK] to
confirm.
4
Select [On]/[Off], then press [OK] to
confirm.
The setting is saved.
Add new numbers to the barred list
1
Select [Menu] > [Services] > [Call barring],
then press [OK] to confirm.
2
Enter the call barring PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
31EN
3
Select [Barring number], then press [OK]
to confirm.
4
Select a number from the list, then press
[OK] to confirm.
5
Edit the number, then press [OK] to
confirm.
The setting is saved.
Change the barring PIN/passcode
1
Select [Menu] > [Services] > [Call barring],
then press [OK] to confirm.
2
Enter the call barring PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
3
Select [Change PIN], then press [OK] to
confirm.
4
Enter the old barring PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
5
Enter the new PIN/passcode, then press
[OK] to confirm.
6
Enter the new PIN/passcode again, then
press [Save] to confirm.
The setting is saved.
Block anonymous calls
You can block calls without identity in order
to reduce unwanted calls, like calls from
telemarketers.
1
Select [Menu] > [Services] > [Call block],
then press [OK] to confirm.
2
Enter the call blocking PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
3
Select [Anonymous call] > [On]/[Off] to
activate/deactivate call blocking, then press
[OK] to confirm.
The setting is saved.
Blacklist
You can put numbers into the blacklist to block
incoming calls from certain undesirable numbers.
You can create 4 sets of numbers with 24 digits at
maximum for each set of numbers. When there
is an incoming call that starts with one of these 4
sets of numbers, the ringer will be muted.
Note
• The contact name in Phonebook will not be
displayed if this contact number matches the
record saved in the blacklist.
Call blocking
There are two ways to block incoming calls:
• block anonymous calls;
• create a blacklist.
Note
• Make sure you have subscribed to the caller ID
service before you use this feature.
32 EN
Create a blacklist
1
Select [Menu] > [Services] > [Call block],
then press [OK] to confirm.
2
Enter the call blocking PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
3
Select [Blacklist] > [Block number] if
you have activated call blocking, enter the
number, then press[OK] to confirm.
The setting is saved.
Activate/deactivate the blacklist
1
Select [Menu] > [Services] > [Call block],
then press [OK] to confirm.
2
Enter the call blocking PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
3
Select [Blacklist] > [Block mode] > [On]/
[Off], then press [OK] to confirm.
The setting is saved.
Change the call blocking PIN/passcode
1
Select [Menu] > [Services] > [Call block],
then press [OK] to confirm.
2
Enter the call blocking PIN/passcode. The
default PIN is 0000. Then press [OK] to
confirm.
3
Select [Change PIN], then press [OK] to
confirm.
4
Enter the old PIN/passcode. The default PIN
is 0000. Then press [OK] to confirm.
5
Enter the new PIN/passcode, then press
[OK] to confirm.
6
Enter the new PIN/passcode again, then
press [Save] to confirm.
The setting is saved.
Network type
Note
• This is a country dependent feature. It only
applies to models with network type support.
1
Select [Menu] > [Services] > [Network
type], then press [OK].
2
Select a network type, then press [OK].
The setting is saved.
Auto prefix
This feature checks and formats your outgoing
call number before it is dialed out. The prefix
number can replace the detect number you
set in the menu. For example, you set 604 as
the detect number and 1250 as the prefix.
When you have dialed out a number such as
6043338888, your phone changes the number
to 12503338888 when it dials out.
Note
• The maximum length of a detect number is 10
digits. The maximum length of an auto prefix
number is 10 digits.
• This is a country dependent feature.
English
Set auto prefix
1
Select [Menu] > [Services] > [Auto prefix],
then press [OK] to confirm.
2
Enter the detect number, then press [OK]
to confirm.
3
Enter the prefix number, then press [OK]
to confirm.
The setting is saved.
33EN
Note
Set the dial mode
• To enter a pause, press and hold .
• If the prefix number is set and the detect
number is left empty, the prefix number is added
to all outgoing calls.
• The feature is unavailable if the dialed number
starts with * and #.
Select the recall duration
Make sure that the recall time is set correctly
before you can answer a second call. In normal
case, the phone is already preset for the recall
duration. You can select among 3 options:
[Short], [Medium] and [Long]. The number of
available options varies with different countries.
For details, consult your service provider.
1
Select [Menu] > [Services] > [Recall time],
then press [OK] to confirm.
2
Select an option, then press [OK] to
confirm.
The setting is saved.
Dial mode
Note
• This feature only applies to models that support
both tone and pulse dial.
Dial mode is the telephone signal used in your
country. The phone supports tone (DTMF) and
pulse (rotary) dial. Consult the service provider
for detailed information.
1
Select [Menu] > [Services] > [Dial mode],
then press [OK] to confirm.
2
Select a dial mode, then press[OK] to
confirm.
The setting is saved.
Note
• If your phone is in pulse dial mode, press
during a call for temporary tone mode. Digits
entered for this call are then sent out as tone
signals.
Auto clock
Note
• This service is country and network dependent.
• Make sure you have subscribed to the caller ID
service before you use this feature.
It synchronizes the date and time on your phone
with the public switched telephone network
(PSTN) automatically. For the date to be
synchronized, make sure the current year is set.
1
Select [Menu] > [Services] > [Auto clock],
then press [OK] to confirm.
2
Select [On]/[Off]. Press[OK].
The setting is saved.
34 EN
Register additional handsets
You can register additional handsets to the base
station. The base station can register up to 4
handsets.
Auto registration
Extra handsets of the same model can be autoregistered. Place the unregistered handset on the
base station.
The handset detects the base station
and registers automatically.
Registration is complete in less
than two minutes. The base station
automatically assigns a handset number
to the handset.
Manual registration
If auto registration fails, register your handset
manually to the base station.
1
Select [Menu] > [Services] > [Register],
then press [OK] to confirm.
2
Press and hold on the base station for 5
seconds.
3
Enter the system PIN. Press [Clear] to make
corrections. Then press [OK] to confirm
the PIN.
Registration is complete in less than 2
minutes. The base automatically assigns
a handset number to the handset.
Note
• If the PIN is incorrect or no base is found
within a certain period, your handset displays
a notification message. Repeat the above
procedure if registration fails.
• The preset PIN is 0000. No change can be made
on it.
Unregister the handsets
1
Select [Menu] > [Services] > [Unregister],
then press [OK] to confirm.
2
Enter the system PIN. (The preset PIN is
0000). Press [Clear] to remove the number.
3
Select the handset number to be
unregistered.
4
Press [OK] to confirm.
The handset is unregistered.
Tip
• The handset name is displayed beside the
handset number in standby mode.
Restore default settings
You can reset your phone settings to the original
factory settings.
1
Select [Menu] > [Services] > [Reset], then
press [OK] to confirm.
A confirmation request is displayed on
the handset.
2
Press [OK] to confirm.
All settings (except the phonebook
and direct access keys information) are
reset.
English
35EN
14 Technical data
15 Notice
General specification and features
• Talk time: 16 hours
• Standby time: 250 hours
• Range indoor: 50 meters
• Range outdoor: 300 meters
• Phonebook list with 50 entries
• Redial list with 20 entries
• Call log with 50 entries
• Answering machine with up to 30 minutes
recording time
• Caller identification standard support: FSK,
DTMF
Battery
• Philips: 2 x AAA Ni-MH 1.2V 550 mAh
rechargeable batteries
Power adapter
Base and charger
• HuaJin: HJ-0600400A1 -UK
input: 100-240V~, 50/60 Hz 150 mA,
output: 6 Vdc 400 mA
• Tenpao: S003IB0600040,
input: 100- 240 V~, 50/60 Hz 150 mA,
output: 6 Vdc 400 mA
Power consumption
• Power consumption in idle mode: around
0.70 W (XL490), 0.75 W (XL495)
Weight and dimensions (XL490)
• Handset: 142g (with Battery)
183.5 x 53 x 30.5 mm (H x W x D)
• Base: 87 grams
57.5 x 125.5 x 85 mm (H x W x D)
• Charger: 56.0 grams
57.5 x 94x 85 mm (H x W x D)
Weight and dimensions (XL495)
• Handset: 142g (with Battery)
183.5 x 53 x 30.5 mm (H x W x D)
• Base: 106 grams
57.5 x 125.5 x 85 mm (H x W x D)
• Charger: 56.0 grams
57.5 x 94 x 85 mm (H x W x D)
Declaration of conformity
Hereby, MMD Hong Kong Holding Limited
declares that this product is in compliance with
the essential requirements and other relevant
provisions of Directive RED2014/53/ EU. You
can find the Declaration of Conformity or www.
p4c.philips.com.
Use GAP standard compliance
The GAP standard guarantees that all DECT
GAP handsets and base stations comply with
a minimum operating standard irrespective of
their make. The handset and base station are
GAP compliant, which means they guarantee
the minimum functions: register a handset,
take the line, make a call and receive a call. The
advanced features may not be available if you
use them with other makes. To register and use
this handset with a GAP compliant base station
of different make, first follow the procedure
described in the manufacturers instructions,
then follow the procedure described in this
manual for registering a handset. To register a
handset from different make to the base station,
put the base station in registration mode, then
follow the procedure described in the handset
manufacturers instructions.
Compliance with EMF
This product complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
36 EN
Disposal of your old product and battery
Your product is designed and manufactured with
high quality materials and components, which can
be recycled and reused.
This symbol on a product means that the product
is covered by European Directive 2012/19/EU.
This symbol means that the product contains
batteries covered by European Directive
2013/56/EU which cannot be disposed of with
normal household waste. Inform yourself about
the local separate collection system for electrical
and electronic products and batteries. Follow
local rules and never dispose of the product
and batteries with normal household waste.
Correct disposal of old products and batteries
helps prevent negative consequences for the
environment and human health.
Removing the disposable batteries
To remove the disposable batteries, see the
chapter Frequently asked questions.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.) Your system
consists of materials which can be recycled and
reused if disassembled by a specialized company.
Please observe the local regulations regarding
the disposal of packaging materials, exhausted
batteries and old equipment.
English
When this logo is attached to a product, it
means a financial contribution has been paid to
the associated national recovery and recycling
system.
Environmental information
All unnecessary packaging has been omitted.
37EN
16 Frequently asked
questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [Register your
Handset], put the handset on the base until
the signal bar appears.
Tip
• For further information, see the chapter
Services, section Register additional handsets.
If I fail to pair (register) the additional handsets
to the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
Tip
• For further information, see the chapter
Services, section Unregister the handsets.
My handset is in searching status, what do I
do?
• Make sure that the base station has power
supply.
• Register the handset to the base station.
• Move the handset closer to the base station.
I have chosen a wrong language which I cannot
read, what do I do?
1
Press to go back to the standby screen.
2
Press [Menu] to access the main menu
screen.
3
One of the following texts appears on the
screen:
Réglages > Langue
Phone setup > Language
Telefon-Setup > Sprache
Config. telef. > Lingua
4
Select it to access the language options.
5
Select your own language.
The handset loses connection with the base or
the sound is distorted during a call.
Check if the ECO+ mode is activated. Turn it
off to increase the handset range and enjoy the
optimal call conditions.
No dialing tone.
• The handset is out of range. Move it closer
to the base station.
• Check your phone connections.
No docking tone.
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply first and clean the contacts
with a damp cloth.
I am a hearing aid user, what do I do to
improve the sound volume?
This phone is hearing aid compatible. This
enables the phone to couple with the hearing
aid device to amplify the sound and reduce noise
interference (see Set the hearing aid compatibility
on page 21).
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your service
provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
• Make sure the batteries are inserted
correctly.
38 EN
• Make sure the handset is placed properly
on the charger. The battery icon animates
when charging.
• Make sure the docking tone setting is turned
on. When the handset is placed correctly on
the charger, you can hear a docking tone.
• The charging contacts are dirty. Disconnect
the power supply first and clean the contacts
with a damp cloth.
• Check the LED indicator of your handset
for the charging status if [Menu] > [Phone
setup] > [Charge status] is selected.
• Batteries are defective. Purchase new ones
with the same specifications. To remove the
battery door, refer to the instruction in the
following picture.
No display.
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.).
• The handset is nearly out of range. Move it
closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
• The phone is at a location with thick walls
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
• The service is not activated. Check with
your service provider.
• The caller information is withheld or
unavailable.
Note
• If the above solutions do not help, disconnect the
power supply from both the handset and base
station. Try again after 1 minute.
English
39EN
17 Index
dial mode 34
display icons 10
disposal 37
A
additional handsets 35
alarm 25
announcements 27
answer a call 12
answering machine 26
answering machine language 26
auto answer 24
auto clock 34
auto conference 31
auto prefix 33
B
base station
installation 7
overview 6
battery 8, 9, 36
blacklist 32
C
call barring 31
call blocking 32
call list type 19
call log 19
caller ID 12, 19
calling 11
charging 9
conference call 14, 15
contacts 17
E
Eco mode 23
ECO+ mode 23
F
family note 26
find handsets/paging 6
G
GAP 36
I
Incoming message 28
Intercom 14
internal call 14
L
language setting
answering machine 26
handset 8, 24
LED behavior 30
listen to messages 28
M
missed calls 19
mute 13
D
default settings 35
delete messages 28
40 EN
N
name the handset 24
network type 33
O
on or off 26
P
phone settings 21
phonebook 16, 19, 20
PIN
answering machine 9, 30
call barring 31
call blocking 32
registration 35
Power adapter 36
R
Redial 20
register/unregister 35
remote access to the answering machine
29
ring delay 29
ringtone 22
S
safety 3
signal strength 11
silent mode 22
sounds
docking 23
key tone 23
sound profile 22
standby mode 10
English
T
text entry 16
time setting 9
troubleshooting/FAQ 38
two calls/call on hold 14
41EN
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license. This product has
been manufactured by and is sold under the responsibility of MMD
Hong Kong Holding Limited or one of its affiliates, and MMD Hong
Kong Holding Limited is the warrantor in relation to this product.
UM_XL490/495_05_EN_V5.0
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